Reviews of Cabot Ford Lincoln (Car Concessionaire)

Gregory Slade

Cabot has a friendly atmosphere as soon as you walk in the door. The salesman I had knew the vehicles really well and helped me through the entire process. I would highly recommend this dealership.

Scott Galloway

Was a great experience, from the value of my trade in, to the ease of financing, to picking up my new vehicle. Definitely would recommend this dealership

Neil Tucker

Great service and no complaints!

Justin Bagg

Great customer service!! Frequent updates on truck delivery status. Gerald is very knowledgeable in the F-150 trucks... Always a pleasure to deal with and he is very good at explaining all the features of the trucks. The trade and purchase was a very painless experience I recommend Cabot ford to anyone in the market for a new vehicle! ???? ????

Kaushik Roy

Pathetic Customer Service. Pathetic!!! Doesn't even deserve 1 star I wish the review system had any 0 star or negative stars in it. They never answer a phone call properly, don't know any answers to simple questions. All they say is "We'll transfer your call to service department" and then nobody answers and even if someone does, they don't have any idea about simple questions.

Robert George

Awesome experience

Kelley Santos

Excellent experience with Ben Hamel! He took such good care of us and went out of his way to make getting into our new truck convenient and completely stress free. Would highly recommend asking for Ben specifically if you're looking for a vehicle at Cabot Ford.

Craig Himself!

Great service

Christopher Hammond

Hard to evaluate a dealership's customer service with all the pandemic restrictions in place. I am satisfied with the quality of the maintenance and issue investigation so far.

James Newport

Parts department know their stuff

Ben Lahouti

It was my first vehicle in Canada! The worst and the most stressful experience I've ever had! They have polite staff members. But not reliable in advising you! You should not expect them to provide you with the best option you can have. Also, they don't provide you with all the details you should know! Currently, I'm bound to pay installments over my budget which is frustrating! DO research and gather information before going there for shopping. Especially if you are brand new!

Alex Dugal

Quick friendly service. Easy drop off

Damian Patten

It's a ford dealership?

Dawn Smith

We have purchased 2 vehicles from Cabot Ford, David Green and the business office have made it easy to be their customer... The service team has always been fabulous from reminders to having the vehicle ready on time. The stellar service , attention to detail and customer focas, can only be attributed to the culture at Cabot Ford, a direct reflection of management. Thank you to the management and staff who have made our auto purchases and service easy and seamless.

Paul Cooper

I purchased a vehicle that was built to order. The salesman (Stephen Lantos) was quite knowledgeable about the truck and worked with me for a number of special requests and dealer installed accessories before final delivery. Very smooth experience so far!

KleesDodoco

Excellant Service!

Brad Norman

Only experience was in the parts department. Very slow service. Staff will walk past you without acknowledging you. They will continue to work on whatever task they're involved with before speaking to you.

Reza Zeinali Torbati

I leased a brand new Lincoln MKC last year (2017), and took it for a checkup on a noise that I was hearing from one of the wheels when applying the brake. They got back to me saying that the rear brake pads and rotors need to be replaced! It was quite surprising and frustrating that I needed to replace my brakes, given that I only had 14,000 km mileage on this new vehicle. I know my driving habit and believe that my driving is so gentle to cause the pads to wear this fast. The average life of brake pads is between 30,000-50,000 km depending on the driving habit, but I was very disappointed to have them replaced after only 14,000 km!

Maloneys RV

A quick visit to look turned into an immediate purchase. With the undivided attention from Scott, Angie and Travis and their professionalism help ease us into a new vehicle. Thanks again Cabot Ford

Mark Baker

Very professional. I felt comfortable making a purchase there.

Mike

Always Professional, Scott Rogers and Doug Purchase Know F150's like no others, Honesty and quick Replies keep me returning!

Jim McDonald

We just leased our first Lincoln. Special thanks to our Salesman Saad he is very personable and knowledgeable about their vehicles. He was extremely helpful and made our choice of vehicle much easier. Also our thanks to Karen she is very professional and knowledge.

The Mysterious Mysteries of the Moo Moo Master

Great friendly and efficient service at Cabot Ford Sales with Gerry James

Arch Kennedy

I have been buying a Ford product for over 50 years. This purchase with TerriLynn Bailey was the most enjoyable to date. She was extremely helpful with my decision to buy the vehicle that was suitable for my wife and I.

gortech

Staff on service desk were great. Service manager not so much. Wanted to drive my vehicle through the front door after dealing with him. Will never go back. On the plus side.... I was introduced to Avalon Ford

Duane Quinlan

Had work done here for the first time. Staff were very friendly and helpful.

Travis Galloway

My place to buy ford's

jamie cudmore

Mr. RODGERS and the staff at Cabot Ford went above and beyond in helping me and my family find the right vehicle. Courteous and informative I felt the process had our best interest at heart and would definitely recommend Cabot to anyone looking for a vehicle. JC

Jon Mills

Excellent place. Got my truck there in March 2021. Have had a few minor issues which is totally fine. Service counter was easy to deal with , friendly and fast. Always had truck in and out when expected. Even got a full interior and exterior detailing when it was down there for a service this past week. Cannot complain about the place at all. From the purchase to the service it’s been flawless!

Matthew Tabor

I went into the dealership "just to look" but after speaking with Stephen Lantos and working with him to find the truck I wanted at the right price I was driving it away 3 days later. Awesome service from Stephen, treated me like a friend through the whole process.

Matt Fudge

Dave Green did a great job making sure my wife and I were well informed and happy with our purchase!

Randolph Crocker

Loved my Ford Escape. I was not so happy with the service dept. at Avalon. I found Cabot Ford Service to be great, so I looked at trading there. I was able to upgrade from a 2014 SE to a 2019 Titanium with in a good deal. In addition, the sales and finance people were great. Least stress of any new vehicle purchase, so far. Keep up the good work. Kudos to staff; Stephen Lantos and David Blackwood.

Leonard Galindo

Great!!!

Glendon Clarke

Cabot has quality trucks and excellent sales staff...they will work hard to make you happy

Tina Hart-Taylor

Scott and Karen are amazing. I will never go to anyone but Scott he goes above and beyond for you

Wayne Brown

Love My 2021 F250 King Ranch Tremor

Dennis Maher

At Cabot, I have been dealing with a gentleman by the name of Gerald James Jr. I call him "the hair". lol. Gerry has one of the most dapper appearances of any professional I know. He has been my go to since 2009. I rotate my vehicles every 3 years. Myself and my wife trust him 100%. Recently my 3rd vehicle, the plow truck, a 2012 f250 was giving me grief and this man took the stress off me and got me in to a 2016 f250 and had it dressed and delivered. Top shelf service from a top shelf dealer. When I go for a service appointment, this man continues the after care by greeting me in the store front and asking if I am happy with the rigs. See if you get that relationship anywhere else. I will remain a ford guy, that's a given. I will remain at this dealer as long as this guy remains. Everyone at the dealer has my respect! Gerry I tip my hat for!

Janet Kovich

First rate service from Stephen Lantos in the sales department! I LOVE my new Ford Edge. It's everything I wanted in a vehicle and more. Thanks also to the service department for the care of my previous Ford Escape. Haven't had a hitch with this team.

Todd Oliver

Awesome customer service.

Dwayne Vokey

Just love Ford's great look and awesome service.

Bee H

Amazing service from Gerald janes and the manager (girl with blonde hair ) we weren’t in there 5 minutes and were greeted and assigned a salesman ! Gerald was great with getting something to work for my partner and I ! I would highly suggest this dealership !!

ryan quinlan

If I could give zero stars I would. The absolute worst dealership I have ever dealt with. I have a ford edge 2015, over the past two years it's been a struggle each time I bring my vehicle in for service or issues. I've had problems with the tail light being cracked and moisture getting in (said it was from force caused by me and best to talk with my insurance), purge valve needed to be replaced (not covered by warranty), the ford sync not working (took 4 years to fix and multiple times telling them it doesn't work, they fixed it last year causing the navigation and park assist to no longer work, which is still not fixed) and now I need a new drive shaft (also not covered by warranty or the maintenance package). I've been waiting two weeks for the drive shaft to come in (since Sept 16th) called several times and no one can tell me when it will be in. Called today and left two voice messages and waited on hold for 7 mins before calling back and getting no one, now it's the weekend again without our family vehicle. I'm done with this dealership and ford. Complete joke of a company.

David Burke

Shopped the lot briefly and a great salesman came along, gave me top line service and earned my business, getting me into a brand new car at a great price that I definitely love! I had visited many dealerships over the past few days, sizing up who had the best service, best product, and best sales, and Cabot hands down took all 3. I can't say enough about how great the team here was, from Ben in sales to Finance, to the crew that got my car on the road. I got a great deal, and I cannot speak highly enough about how great they were on working with me to earn my business. I never felt pressured, like I had sales I didn't want pushed on me, or like I was just another dollar sign walking in the door. In fact, even when going over my warranty options and extras with finance, at no point did I feel like I was being pressured into spending more. If I passed on something, there was no high pressure sales tactics applied, just friendly, courteous service. If I had the money, I'd go back again tomorrow and buy another one!

Jennifer Williams

Great service. Excellent staff/employee's.

carolann Hatcher

Dissappointed is an understatement. Took my 250 in for service. Problem with heated seats and engine light .vibrations on highway driving. The called to say nothing was wrong but they could do a tire balance for 29.95. Went to pick it up.. 500 dollars later not a thing fixed lights on seats not working and vibration still there. Made me wait 45 minutes at pick up .and told me if the problem persisted id get my money back .so i paid drove home made another appt. Now it gotta go back and i will have to fight for my refund .. 30 years of buying vehicles .the worst ive encountered at a service dept.. ILL BE SWITCHING DEALERS ..POOOR POOOR SERVICE

Matthew Burry

Great customer service but salesmen on first approach only felt like giving me what was only offered

Kesh D

Excellent sales team, who go above and beyond to get you into the vehicle you want.

Jenine Glynn

Walked in to "look", walked out with an upgraded & newer vehicle and most importantly under budget. Ryan my Sales Advisor was absolutely awesome, he took the time to understand my needs and showed me several options with no pressure or hassle. Darryl helped me with Financing & got me set up for success with a dandy Maintenance & Warranty included. All around friendly, professional, and personable service, thanks guys appreciate you both! :)

Robert king

Great experience, ask for Steve lantos best sales person, he will find what your looking for.

Adam Corbin

Excellent experience dealing with the sales staff and the general manager at Cabot Ford Lincoln!! Interested to see if the service dept. live up to the same quality of service!!

jason kerfont

Awesome salesman and finance department

Lou Ann Edwards

Had a great experience at Cabot Ford. This was my first time purchasing a Ford product and I just love my new Bronco!

raymond penney

Hands down best place to buy a Ford/Lincoln vehicle....from salesman to sales manager to the lady in financing.....what a team......above and beyond from start to finish......thanks Saad you are the best.....big shout out to Doug and Karen....the little things go a long way......incredible experience

Tom Noseworthy

This is my second f 150 from Cabot. I had it in for service yesterday Meghan is fantastic to deal with . Very pleasant, greets you with a smile lets me know what needs to be done before the service is completed Very satisfied with my truck and the service from Cabot ford no complaint's whatsoever, will be purchasing again real soon.

Philip Mugford

Update to my review: I just purchased my third truck from Cabot Ford. I wouldn't even consider going elsewhere. After all this time, the sales and service staff are top notch and take good care of you. Highly recommended! ***************************************************************************I have purchased two trucks here and would not consider going anywhere else! The purchases were fantastic and the service afterwards is the best around. Professional and top notch!

Brandon Burry

My husband and I both purchased new vehicles from Cabot Ford Lincoln this past week We have nothing but good to say about Saad. He was very personable and did all he could to ensure we were satisfied customers.

Paul Antle

Extremely professional and efficient service from the staff at Cabot Ford. A special thanks to Ralph Evans!

Cory Parsons

Easy, pleasant experience! highly recommended. A+

Carolyn Bishop

Another fantastic experience shopping and purchasing a new Ford Edge. From looking to delivery the team at Cabot delivered big time. Can't say enough the service I had once again.

craig stoodley

First time dealing with Cabot Ford and I'm pleased to say the sales team went above and beyond to get the right truck for me I would highly recommend David Blackwood and sales manager Doug on your next visit thanks again guys .

Jordan Mercer

Great to deal with when buying my truck but service afterwards was not so much. Was surprised to see when my truck was finally ready to pick up after the sale it wasn’t even cleaned.

Andrea Ryan

Service was excellent.Saab and all the team were friendly and helpful in purchasing our truck.

Andy Eveleigh

Exceptional Service!! Highly recommend Scott, Doug and Angie. We were late getting to the dealership and had them tied up well after closing, but we were never made feel like we should have been there earlier. An overall enjoyable purchase experience.

B Burke

Excellent customer service from Ben Hamil in sales.

Gus Doyle

Just purchased new Ford Explorer ST. This is my second purchase from Scott Rogers at Cabot Ford Lincoln. Scott is very professional and knowledgeable and has now exceeded my expectations twice. Business Manager Angie Williams made the transaction seamless.

Andrew Reid

My experience with Cabot ford was great. This is my second vehicle purchase from them. They have lots of inventory, and they work with you to find the right vehicle for your budget. Scott Rogers is the best! See you guys again in a few years.

Graham Malcomson

This is my first visit to Cabot Ford to purchase a vehicle and kindly introduced to David Green to deal with the inquiry. My vehicle preferences were patiently noted and used his knowledge & experience to create a package remaining within budget at a competitive price. Reflecting on the purchase, Dave’s approach was both professional & polite to ensure I remained a satisfied customer from a 5 star sales experience......Many thanks

Brian Crane

Just bought my 2019 F -250 Lariat sport at Cabot Ford. Couldn't be happier with the vehicle and Gerald James going above and beyond to make it all happen. I was having insurance issues and couldn't leave with my new truck and he gave me his for three days so I had something to drive and get my insurance straightened out. He found my truck and made sure everything was as I asked and thoroughly went over the truck so i knew all the features. I highly recommend Gerald for your next purchase. Karen in finance also helped me pick out a great maintenance package which had me super confused due to all the options Ford has. Thanks again Cabot Ford for all the help.

Sam Fuller

This is my second truck from Cabot.The experience of dealing with Ryan and the team was excellent very good service and took very good care of me.Will refer all friends and family to go see the team at Cabot and enjoy dealing with you guys in the future.

Mark Ingerman

Great place to buy a vehicle, no hassle, quick and easy.

Wayne Broughton

Excellent service, very friendly staff.

Scott Anstey

I went back to Cabot Ford Lincoln again for a reason! Absolute best customer service all around, especially Scott Rogers with not only my most recent purchase but my previous vehicle purchase as well. No complaints and would most definitely recommend!

Kieran Heffernan

Dave, Terrilynn and Doug are fantastic. Any dealership can offer a vehicle but none can match the great level of customer service and support I received with my latest purchases.

Chris Manolis

This is my second truck from Cabot Ford and I am very pleased with the service. Jerry James was my salesman both times and he was very helpful and efficient. Purchased a Ranger and its a beautiful drive.

Danny Parsons

The staff & customer service received from Cabot Ford was unbeatable!!

Sara Warren

Awesome service, Scott Rogers was great to deal with!

Scott Therriault

Very bad service

Craig Verge

Service depatment is incompetent and business is poorly managed.

Rick Grouchy

My experience with Cabot has really caught me off guard. Myself n wife done suv shopping and went into Cabot and not a sole attempted to welcome us n offer and help in our search. 4 years later it was my turn to shop for a vehicle (truck) and was in love with f150s as loved the crew cab space ( much needed for two car seats) and towing capacity for ecoboost engine. I’ve decided to just go into Cabot agin n just see whats their opinions are in my search. That’s when I go to this lovely lady for help. Well Terrilyn Bailey, the sales lady was superb. Above n beyond. She knew exactly what I wanted and my budget and done whatever she could in helpin me achieve a budget of my comfort. She got myself a beautiful F150. She welcomed our kids n interacted with them. Also sales manager/ financial manager was awesome. Understood our situation and helped get me my truck in my hands. You guys were simply amazing n we only pray this stays this way as we deal with you in our future

Kendra Clements

Great service

Brad Bennett

Just got another vehicle from Dave Green. Once again another great buying experience. The service team is top notch which is the hard part for any dealer to ensure customers come back. I need to stop coming in for oil changes.... leads to new vehicles. Thanks Dave.

Daniel McCabe

Wonderful staff . Felt taken care of as soon as I was on location

Joshua Penney

Excellent service. Go see gerry james if anyone wants a new vehicle he will set you up for sure.

Darrell Greenham

Purchased a new Ford F-150 XLT Sport from salesperson Steven Lantos. Steve was very helpful and went out of his way to help me with my purchase. He was a pleasure to do business with!

Ross Okeefe

Good bunch

scott best

This is my second vehicle purchased through Dave Green at Cabot Ford, excellent 5 star service, above and beyond.. had many vehicles over the years and I have found this dealership to be great at providing customer service and Dave Green for his knowledge of the product and for providing a hassle free purchase

Gayle Rogers

I would recommend Cabot Ford and Scott Rogers to anyone who asks and even those who don't. Scott was always there to offer help when I needed it.

nat

Very positive experience - would highly recommend Terri to help with your purchase. Great team - great service

Ryan Noftall

Excellent service

Dean Smith

I had a very positive experience purchasing a new vehicle from Dave Green. Dave took the time to go through the owners manual, the maintenance schedule, etc. Before giving me the vehicle to take home he even pulled it into the garage and showed me how to operate different vehicle features. I have bought new Ford vehicles before but I have never had the salesperson go through things in such great detail. Great customer service! I’d highly recommend Dave if you are in the market for a new ride.

Bernice Byrne

Just purchased my second vehicle from Cabot Ford. Always find the staff to be nice and friendly. Overall excellent customer service. Definitely 5-star sales experience. Special thanks to Salesman David Green, Sales Manager Doug Purchase and Financial Services Manager Angela Williams for the care and attention I was given during this purchase.

L Dalton

Great Service, Scott was really helpful. Would suggest Scot as a salesperson for anyone looking for a new vehicle

george gillespie

Gerry James was excellent to deal with, i will def be buying my next vechicle from him.

Andy

Horrible customer service. Do not recommended.

Doug Purchase

My wife just bought a new Lincoln MKC and service was exceptional on all fronts. Absolutely love the new vehicle and would recommend Cabot Ford to anyone who is looking at getting a new vehicle. Very professional and down to earth.

Chris Morgan

Wasn’t really looking to buy a truck. Just stoped in for a look around. Got talking to Scott Rogers and couldn’t help but go for he’s offer. I’m happy with the F150 I got. Thanks guys

Candace Campbell

Scott and Dave took care of everything. They were honest and down to earth. No stuffy business lingo. Straight to the point. Happy with our purchase.

Jolene A

Saad and Dave Boland are the best! Both of these guys will go above and beyond to make sure you are a satisfied customer. Left this place with a great used vehicle. When looking for a vehicle ask for Saad!

Pat Kean

Great purchase experience! Kyle Cooze provided excellent service and ensured I step into the truck that suits me and my family. I would definitely recommend Kyle to anyone who is thinking about purchasing a new truck or any other Ford vehicle. Thanks Cabot Ford!

D Peddle

I have been a customer at Cabot Ford since 2008 and I can say that this dealership goes above and beyond expectations. Customer satisfaction is always their priority and will always work with you to give you the best deal possible. They simply are amazing to deal with (service, sales etc)

Mega N

DO NOT GO HERE. I went in needing brakes replaced and problems with the car squeaking while I was driving. They tell me my rotors need replacing because that's the cause of squeaking or else replacing the brakes will be for nothing. Now they call me and say it can't be driven because an axel is broken WHEN I DROVE IT THERE and that was actually the cause of the squeaking. They're trying to gouge money out of a young college student and it's shameful.

Joyce Jenkins

Experience was good dealing with personnel at this dealership. Terri Lynn was very accomodating and efficient regarding the sale of our vehicle. However, we don’t and did not agree with the Company policy of a 750 dollar down payment before a decision was made to purchase a vehicle. Otherwise, all other dealings with sales staff were excellent.

Kent Sargent

Great service. Will be back. Thanks Scott Rogers.

The Herbal Centre

I got to say this company and the people there went far and above to ensure I got the best service possible! Cant say enough good things about them keep up the good work guys Ken

Sandra A

Thank you Ladies for getting the ownership issue resolved for me. As I said, I am not the type of person to annoy you with daily phone calls, but I know now that If I have another issue ;)

chris devereaux

The cabot ford sales team are Aces. Truly a remarkable experience indeed. Every wall that was thrown up, was beaten down by Dave Green and Dave Boland. Not only were my minor credit issues resolved......but the overall treatment was 5 star. From the 5000$ off my escape. To the winter mats and mudflaps were all complimentary. I'll never go anywhere else for service again. To any and all loving their ford vehicles....the team at Cabot are friendly and are there to help. Way to go folks. ????

Walt Vallis

Poor service.Not one salesperson came to see if I was interested in a purchase.Very unusual!!

shane coffen

Great knowledgeable sales guy in David Blackwood! Done everything from picking my truck to accessories over text and a couple phone calls while I was away at work. When I arrived the truck was ready and I was in and out of the dealer in know time. No complaints from me ????

Robert Hoyles

Saad, Karen and Cory were Great to work with!

Chris Ashley

Thanks to Scott Rogers and Karen for their exceptional service and time to find the perfect F150. The Cabot Ford team was a pleasure to deal with. An overall enjoyable purchase experience. Thanks again Cabot Ford Lincoln.

Stephen Colman-Sadd

Great sales staff. Friendly, informative, helpful, and no pressure. As someone who has bought 5 vehicles from this dealership over the past 40 years, I can also say that their after sales service is just as good.

Terry Ash

Had my new truck in for it's first service and had a great experience. Staff was really friendly and I got my service completed and out the door in under an hour. This is my second truck from Cabot and I would recommend them to anyone. If you want great service and a quality product see Cabot.

Wilf Wright

We have leased or purchased our last 4 vehicles thru Cabot Ford Lincoln. Sales, service and management are 5 Star! Appropriate amount of attention tailored to your personality as a buyer, clearly laid out purchase/lease process and a top notch service dept. Have dealt with Scott Rogers in sales and would recommend him to anyone looking for a new or used vehicle.

Adam Burry

Great service to put me into my first Ford F150 and hopefully not my last!!

jillian pollard

Stephen was wonderful to work with. He made the process of buying a vehicle incredibly easy and enjoyable. Cant thank him enough for all of his help!

Selby Lynch

Nothing but good things to say about this dealership. I've been a Ford person most of my driving life but it's my first time dealing with Cabot since they were elm mercury. They were very fair with my trade in and I'm more than pleased with my new F-150 Lariat. Our dealings with Corey, Scott and Terrilynn were beyond friendly and more than helpful. Like I said it was our first time in a very long while, but definitely not our last.

Lisa Welsh

Excellent customer service. We've purchased our last 4 vehicles here. Thanks Ryan Noftall for getting us a great SUV!

Jennifer short

My husband and I went to Cabot Ford for the first time and the service was exceptional. We purchased our first Ford F150 truck from Saad Rajput and we couldn't have asked for better care. We have been giving Cabot Ford amazing reviews to everyone who asks where we got our beautiful truck. Recommending Cabot Ford to anyone needing a vehicle for their outstanding customer service!!

Veronica D

Dropped my car off to have some recalls taken care of… The ladies at the desk were fantastic and friendly, I needed the shuttle to work and they called the driver and he came back so I didn’t have to wait. There were three other people who also needed rides… He asked where I was going I told him Mount Pearl to work. Then he proceeded to turn right on Kenmount Road, drove all the way down to Duckworth Street to drop someone off, then over to Newfoundland drive and logy Bay Road and then dropped the third person on Blackmarsh Rd to take people home who did not have to work. I was an hour and 10 minutes late for work because the driver did not coordinate the drop offs in a sensible manner. Should have dropped me in Mount Pearl and hopped on the highway to downtown and then dropped the two that did not have to be to work. Absolutely ridiculous! When I picked up my car at 5, again the ladies were great and said theyd bring my car around... 15 minutes later I was still waiting, went back in and my key was still on the counter. I asked for it and got my car out back myself. Again ridiculous and very inconvenient for the customer.

Ron Brady

With the service I was given even on first phone call to Lincoln ford I was sure that this is where I would purchase my vehicle. There passion to help and assist me was amazing every step of the way. And to make sure I was satisfied they even followed up with me via email to ensure I was happy with my purchase. Great people and a great place. I have only good words for these people. Professional and informative but down to earth and easy going all rolled into one great package. I recommend talking to Scott Rogers and Doug Purchase great guys.

mic

i brought the car in so they could fix a seat belt, they charged me 135$ for a diagnostic and the parts haven't been replace. They charge 140$/hour for repair, so if my math are correct, they took around 50 minutes to diagnostic a seatbelt that was cut in 2. I can't believe i'm being charge 1hour for a diagnostic while they could use the hour to change the part instead. I'm done with Cabot Ford.

David Dawe

Thanks to Corey, and Ryan for exceeding my expectations on customer service . Would recommend this dealer to anyone looking to purchase a Ford Product . Karen very helpful and knowledgable with final stages of purchase

steve B

Scott Rogers was awesome to deal with! Very polite, courteous and friendly!! Any questions I had if he wasn't sure of the answer he'd certainly find the answer for you and you would get back to you pronto!!!! This is my first vehicle(cyber orange Bronco that I have had an endless number of compliments from and complete strangers) from Cabot but I guarantee it will not be my last!! Keep up the great work Cabot Ford!!!!!

Geoff Rowsell

Great experience from beginning to end. Highly recommend if looking for any type of vehicle. Customer service was A+.

Dean L

First time Ford owner Ryan and Angie went beyond and made me feel more than a customer its like Family. Im hooked.

Andrew Pomeroy

The sales process was excellent but unfortunately it took 3 appointments to get my vehicle services and recall completed. I booked the appointment for the maintenance and recall. I even filled out the form when dropping off my keys with exactly what was required. The first appointment, they did the maintenance and rotated my tires but they were supposed to take the wheels from the pan and put them on instead or rotating the wheels. Therefore, I had to book an appointment for the wheels at another shop and completed the safety recall three weeks later.

Ethel Barfitt

We have been Ford customers for over forty years. We trade vehicles every three years. Ford deals and service have been excellent. Thank you

Rose rose.ash@warp.nfld.net

Great dealer.

Tony Goodyear

Just bought my 4th vehicle from Cabot. David Green and the sales team took really good care of me. Highly recommended!

Jason Murphy

Had a great experience with Cory and Dave. Would recommend Cabot Ford Lincoln for your next purchase.

Jeep man

The Very Best! We have purchased 3 vehicles here in the last 3 years and it has been a 100% positive experience. Scott has alway been our go to man at the dealership and he goes above and beyond every single time. Along with the sales manager Jim Purchase you are in good hands when in the market for a new ford! Will definitely be back!

William Collins

After receiving poor service from Avalon Ford. We brought our SUV to Cabot Ford in St. John’s and boy oh boy what a difference. Firstly they found the problem, turns out there was a service bulletin on the vehicle that The other Ford dealer was unable to find, go figure. Secondly the level of curtesy and customer service there is second to none. After finding the problem our service advisor called us, as it will be a bit pricey of a repair, to make sure we wanted to go ahead with it (at this point we just want the vehicle fixed). She then told us the service manager would do what he can to help out with the repairs and on top of that Ford Canada also offered to help us out. So if anyone on here is looking for that genuine Ford service I 100% recommend take your business to Cabot Ford they are outstanding.

Mitch Flynn

Top notch service from salesman Steve Lantos! Answered all questions we had regarding our new vehicle and went the extra mile to help us find what we were looking for

Angus Wentzell

Polite and friendly staff, purchase process was very good. Service department is great, unless something isn't going right. Unfortunately I've had a number of problems with my car going in for service. Know your warranty package and what's covered because they don't and will bill you for warranty work anyways. That's sorted out fairly easy but I've had to argue with a service member before agreeing it was actually covered. Would be glad to update this review in a more positive way, unfortunately cannot right now

William Mallard

Good staff

Barish Aslan

Very unprofessional, I had a meeting with a sale advisor named Ryan who made my wife and I wait 26min in the lobby while he was chatting on his phone very disappointed with Cabot Ford they just lost a sale due to the the staffs lack of respect for the customers time.

Craig

They work extremely hard to gain your business!! totally satisfied with all aspects of my purchase.

Wanda Noseworthy

Thanks Gerry Janes for the awesome service and ease of purchasing my new vehicle

Zachary James

I was eager to get into a smaller truck and Gerry James went above and beyond. My family has purchased numerous vehicles through this dealership and everytime has gone flawlessly. Highly recommended, and everyone from the sales to fiance team are all more than happy to go above and beyond! Doug and Simon make the process simple, and ford is always there to back up their products should any recall, or another issue arises. You can buy in confidence from Cabot that you'll be looked after not just for the purchase, but for the life of your vehicle! Thank you to the team for my second purchase! I'll be back again and again!

Joshua Hynes

Overall great service.

Carrol Lundrigan

Have been a Ford customer for many years and always had good experiences. We just traded our vehicle for a Ford F150 and the young man Ryan Noftall was the perfect salesperson. A true gentleman, a very good listener and I would recommend him to all of my friends and family. I can't put into words how well suited he is for this job. We re very pleased with our new vehicle. I would also like to compliment Ashley in accounts for her sweet nature, and patience while we waited on hold to contact our insurance company. Love the service, staff and Ford is very fortunate to have these two on their staff.

Kelly Wall

I had a great experience with Cabot Ford I was treated with great respect and looked after as soon as I appeared in the building. Staff are great!!!!

Sue Wenman

Worst customer service that I have ever experienced in all my 50 years of vehicle ownership. The website tells you that you can book an appointment. I did that by phone 4 days ahead and had my vehicle in before 8am on the appointed day. At 1128 am they left a voice mail which I did not get until after 4pm stating that they were going to start the work but couldn't finish it that day....5 and 1/2 hours ?? to check fluids, change the oil and filter and check the brakes....get real!!!! As I didn't get the message they did no work. They did not attempt to call me more than once ( not their policy) to check to see if I received the message. I spent over $200 to rent a vehicle for the day and they did NOTHING!! Not until I picked it up did they say that they don't make appointments and that work was done on a first -in basis. This despite the fact that they knew I was travelling and needed the work done for safety and also asked for an estimate of time for completion. I should have been suspicious when they couldn't give an educated guess. The web site lies and the attitude of the staff was " I couldn't give a s..."

Ready 2 Roll

Great service every time!

Matthew Ryan

I had a very positive experience in purchasing my F150 at Cabot.

gregory Stacey

Purchased a new truck from Cabot and found the salesperson (Stephen Lantos) very helpful and informative.

Barry Barnes

Went to Cabot Ford not really in the market to buy but after talking to Scott Rogers and the deal he came up with was too good to pass up and him and Doug went above and beyond to provide us with a truck and financing options that meet our needs and more. The staff and service we received was number one.

Kailey Rideout

Extremely happy with the purchase of my F-150 from Cabot Ford. The staff made it very enjoyable and went above and beyond. Highly recommend Stephen Lantos as a Sales Representative, he is very knowledgable about the vehicles and will work to get you the best possible deal!

Anne Bursey

Dealt with a great salesperson Stephen Latos. Very knowledgeable and polite.

First Aid Clinic

Only one word to describe our experience......OUTSTANDING!!! Kudos to Scott, Corey, Doug!!

Joe Williams

Exceptional services from start to finish. Made all 3 of us feel like family. Would recommend to everyone!

Highskysfl S

I’m very disappointed with the service! Don’t go here! First, my transmission issue is not fixed, but instead, they want me to replace the brake system which turned out to be totally ok to wear after Avalon ford re-checked it. They just want your money without a solution to your problems. I have to take my car to another place to get it fixed! Second, I waited one and half hour for the shuttle, which I could get within 10 mins at other places. Another customer even waited for 3 and half hours! Unbelievable! Service sucks and pricy! Never will return! Such a waste of money! And hold your wallet when they ask you to proceed extra service! Big chances are that you don’t need that service at all!

Jason Cuff

Very happy with my experience at cabot. Thanks

fred thoms

Great staff very friendly very knowledgeable about their products and service.would recommend them to anyone.

Rick Jewison

Didn’t even buy my truck there and it was out of warranty but while i was getting some goodwill work done, they still gave me a loaner vehicle