Reviews of Volvo Cars New Brunswick (Car Concessionaire)

Simon F

I had a great experience at Volvo Cars NB. Lauren Georgiou helped me with exactly what I was looking for. I sent in an inquiry on the website and scheduled a test drive in no time. Lauren and Ryan made everything straight forward with no pressure and I have been very pleased with the car and the service I have received since.

Jerrod Matthew

Reluctance to sell a vehicle to residents of Nova Scotia. After 3 days gave me a blatant low ball offer on a 4 year old Honda with very low kilometers (which i sent many photos), unwilling to give any more for the trade. Unwilling to give a discount on a 2018 Volvo S60 that is $1,000 over priced (that is still sitting there). Traded my car in Halifax with $2300.00 more for my trade and gave me a discount on the car! I have been buying cars for 20 years and this is the most bizarre experience I have ever encountered lol.

Jason Munn Realty.com- REMAX agent Fredericton

Amazing service, amazing vehicles.

V N

I didn't really like the seller’s attitude. I was offered a Very low price for my trade in car. and never called me back with the price of the car I wanted to buy from them.

Sebastien Ledoux

Thank you Lauren for exceptional service! Lauren was a pleasure to deal with and very thorough in her delivery. I was fortunate enough to also deal with David and Corey that helped make this purchase a great experience. As a first time Volvo buyer and first time interaction with Volvo New Brunswick, my only regret is not having gone to them sooner! I would highly recommend Lauren to anyone looking for a sales professional that understands her clients, is patient in her delivery and goes the extra step to create a tailored experience. Thank you to David and his team for a 5 star experience with Volvo New Brunswick.

Michael Stevens

The experience there is like no other dealership. They are a luxury brand and it shows. I went there looking at a used Ford Fusion. I definitely cannot afford a newer Volvo vehicle. But they treated me like gold from start to finish. My salesman was a guy named Kanye. "Salesman" is a loose term here though. Felt like a friend by the end. I would rate him 12 out of 10. It was all the little things they did that added up. Kanye and the finance manager Ryan worked within my budget for a bumper to bumper warranty, gave me a whole brand new windshield due to rock chips, and even bought me car mats at my local Ford dealership. I have been to almost all of the Saint John dealerships, and a couple Moncton dealerships as well. They do not compare. If anybody is looking for a perfectly serviced car, and an experience far beyond the norm, please go to Fredericton Volvo.

Frank W. McLaughlin

Best alignment man in Fredericton.

Steve Lang

Amazing service!! Literally drove by interested and left exceedingly happy... Loving my new used wheels. Little adventures.

Vol68vo Billy

Excellent experience. Very knowledge staff.

w1ld sp0rters

The service department is amazing! Great service! Great staff! Love my Volvo! <3

Gord On Style

The warmest of welcomes is what my FB and I received, it was truly refreshing. No stoic, old boys club here, more akin to 'we are family' and hugs for all. Volvo is the definitely Safety First. Volvo Cars New Brunswick is definitely Service with a Smile.

PERCY .SACOBIE

Worked with me to get what I wanted, and no pressure.

Toby

Great experience buying here

Matt Smith

I absolutely love this dealership. A true definition of a successful company.

The Ridley's

Great cars

M Dion

Great place to do business.

Claire Mackenzie

Went above and beyond to get me the car I wanted! ????

John Jardine

Dave has assembled an incredible team, delivers outstanding service and is very community minded.

Kelsey Schroeder

A great dealership with an amazing team with many affordable yet luxurious options for anyone buying a vehicle!

Alexei Turkin

Excellent service and facilities. Not giving 5 stars because even though we had an appointment with a sales consultant, we had to wait for about 15 minutes.

Luke MacInnis

Have now purchased two vehicles with Volvo Cars NB and couldn't be happier with the service and experience. Always knowledgable, happy to assist, and professional! Cheers to a dynamic team at Volvo Cars NB!!

Steve Robinson

Always courteous, prompt, and professional service.

michel Chiasson

(Translated) Excellent service !! Always a warm welcome. Bilingual service would be greatly appreciated for their French customers, especially in terms of service. (Original) Excellent service !! Toujours un accueil chaleureux. Un service Bilingue serait très grandement apprécié pour leur clientèle française surtout au niveau du service.

Brad Gallant

As a first time Volvo owner I couldn't of asked for an easier process. People were great and they work with you, I did not feel as though I was sold. It was by far the best vehicle buying experience to date! Thank you for my new 2020 XC60

Virgiliu Florin Mosoiu

Thanks a lot, guy's! Appreciate so much your services!

Matthew Tarasoff

My girlfriend and I flew out from Alberta to purchase a V60 from the people at Fredricton Volvo. Seems like a long way to go for a vehicle but this particular V60 had everything we desired. Prior to arriving in Fredricton, Chris Munn, the salesman dealing with us, sent video of the car and called on more than one occasion just to be helpful and keep the deal smooth. The video enabled us to make a decision about the car from 4800 km away and was very much appreciated. Upon arrival, Chris was waiting for us at the airport! We drove to the dealership and these people really hit it out of the park! All paperwork was ready to go, including registration which really helped us out. A couple of signatures later we were sitting in our new V60 getting a thorough briefing. We had a few laughs, met the owner Dave, and overall experienced some top notch eastern hospitality. The car is beautiful, and this people are and were a pleasure to deal with. Thanks very much Chris, Ryan and Dave for making our experience so great. We highly recommend this dealership.

Francis Berger

One of the best car dealership, Sean is the best ! Thanks again

Nadine LeClerc

We had bought a second hand car at Volvo Fredericton in 2018, a few months after they accepted at their cost to repaint a surface of paint that had pealed. We were extremely pleased that they went over and beyond to satisfied us. Excellent service. Thank you! We will not hesitate to recommend this dealership!

Jessica Hayes

Great, professional service. Dave was very prompt to reply to any questions or concerns we had. Easy to communicate with. Ryan helped us sort the finance side of things. Entire process was smooth and easy. Couldn't ask for better!

Pruthvi Brahmbhatt

Recently purchased a vehicle from this Volvo dealership. Super quick and easy. I highly appreciate the clarity I was dealt with. Ryan was super helpful and made sure we didn’t miss anything. Definitely would look at them for my next purchase as well! Kudos.

Maher Al-Rawwaf

I don't think I will give them my business there is a lot of running around the bushes I felt there is no clear answers I asked if there's a discount and they came back to me with the bi-weekly payment on a car (ie; NO Discount) I saw a very nice Mercedes GLA at their dealership(used) and in the bill of sale at their paperwork fees with $700 and a brand new Mercedes at the Mercedes dealership the exact same article was $500!!!?? It is not a white glove service

Andree Charlebois

We just bought 2 vehicles from Lauren. Great service and she is very knowledgeable! She was a pleasure to deal with. She made it very easy (all staff that we encountered were very friendly). We highly recommend Volvo Fredericton!

Jaclyn Corby

What an amazing first impression at Volvo Fredericton!! I bought a new to me vehicle last month from Corey Ogilvie and could not be more impressed with the service...I recommended them to friend a few days later and they are now driving a vehicle from Volvo. Thank you for the great experience!

Guy LeBlanc

We're very happy with our new purchased of the XC60. Thanks to Lauren for her professionalism and time answering the many technical questions I had. Again thx Lauren. Also to Ryan, Financial Service Manager thank you. questions

Michel Lagace

Very professional people love them.

shelby lyons

JEFF BOYDS THE BEST! GO SEE HIM FOR AN AWSOME DEAL!

Shelley Foster

Hi Dave, I don’t normally give this kind of feedback; however, in this case it is warranted. There are very few operations of any kind that have the high caliber staff that you do. In the beginning, dealing with the sales and up selling process in the Sear’s parking lot (Saint John), to yesterday’s rendezvous to pick up the car post-service, and everything in-between could not have been handled more professionally, or in a more friendly and helpful manner. On top of it all, it was done with great responsiveness and positive attitudes. Having access to Jeff and the very responsive Karah, were tremendous highlights of the past visit. Frankly I look forward to my interactions with you and your staff; which, I can honestly say is not something that I have felt with any other car dealership. I am very impressed with the Concierge Service and how convenient it is. You have an amazing staff! Well done! Sincerely, John Foster Beaver Harbour P.S. By the way the car run’s great, thanks Jeff

Mark McFarland

I was able to find the exact vehicle (2020 Volvo V60 Cross Country T5 Wagon) I wanted online at Volvo Cars NB. I took delivery of the vehicle 2 days ago and LOVE my Volvo! My salesman Corey was fantastic and arranged a deal that went smoothly. Corey's customer service, before and after the sale, went a long way in instilling confidence in the purchase. Ryan in the finance department worked behind the scenes and looked after financing and secured great terms for me. This is my first Volvo and first time dealing with Volvo Cars NB, but definitely not my last. I highly recommend Volvo Cars NB for anyone looking for a great vehicle, exceptional customer service and professionalism from start to finish. Mark, Halifax NS

Nury Lopez

By Far The best dealership in New Brunswick!!. Got me more money than expected for my trade in than other dealers in Fredericton and Great Price in my New Car!!! Definitely recommend to buy a New or Used Car.

Corn Pop

Friendly and convenient service. Their White Glove Service is like no other dealer I have used.

Douglas S

Great dealer

Roger Cyr

Always great professional service

S Michaelsen

I highly recommend service at Volvo New Brunswick! Sales and service people are very friendly and professional on every level. David Brown and David O'leary are always so friendly and approachable! Best in the business, in my opinion. New dealership is beautiful!

Nicole Murphy

My husband and I and were in the market for a new to us Volvo. We live in PEI where there is no Volvo dealer. New Brunswick Volvo goes above and beyond to accommodate out of Province buyers. Our XC60 was delivered to our door and Holly was true to her word in that the car was in fantastic shape, well cared for, buffed and detailed. Our first ride sealed the deal! It drove like a dream, tight and full of power. Everything exceeded our expectations. We have been loyal Volvo owners for over 10 years and were well taken care of by Volvo New Brunswick. We will be loyal customers for years to come. Thanks to Holly, Ryan and Joel for wonderful service.

Gordon Ramsay

Had an awesome experience at Volvo Cars NB! All staff were very friendly and helpful . We were helped by Lauren who was very knowledgeable, approachable and really made us feel very welcome. No pressure at all and we really love our XC60.

William MacLeod

Great people to deal with. Love my V60.

ingrid mueller

We are no longer a Volvo family, thanks to the new ownership at the Fredericton dealership. Paperwork was tampered, promises not upheld, all in all a nightmare of an experience. Their service is excellent but don't forget to go over all the points with the mechanic. This was our seventh and last Volvo - a great way to treat loyal clients.

Shane Wilson

Disappointing experience. Volvo I was looking at was an American car but was assured the mileage was 87000 kms. Made the deal. Before picking up the vehicle was informed that it was miles, so like 140000kms. Said would still take it with an appropriate discount. $1400 was more than reasonable for 50000kms apparently. no deal. Salesman good, management not so much.

Neizan Love

Friendly and knowledgeable sales people, Best warranty I found in a pre-owned Car

James Morland

Highly recommend Lauren! Very knowledgeable and friendly!

Marven Sowers

We were greeted by Ben in a professional but courteous manner upon our arrival at Volvo NB. We informed him of what we were looking for and he said he had one right over here. He did not try to upsell, or tell us what we wanted, he showed us what we were interested in. The car that we took for a test drive, sold itself. Ben facilitated the sale again in a professional and courteous manner. We are very, very pleased with the vehicle, the dealership and Ben.

Denis Theriault

I purchased a Certified Pre-Owned Volvo last month. Lauren, Ryan and Corey made it an all-around great buying experience. The staff remained available to answer questions after my purchase so the reliable and efficient service doesn't stop once you drive off the lot. Highly recommended.

Dylan Buell

some of the best lads to deal with in the parts and service dept. Shout out to James and Joel.

Edgar Samson

First class service!

Dave Lewis

Bought a vehicle from Volvo 7 months ago because of the tech in the vehicle but also because of the service from my salesperson Kanye. The service I've received since has been top notch as well. When taking my xc90 in for maintenance I get a courtesy call or the option to have my vehicle dropped off to me after work has been done. It's very convenient for people with busy schedules. Highly recommended the Volvo xc90 as well as the team at Volvo NB

Abdel Rahman Saadeh

Such a great dealership. The staff do above and beyond to make you happy. Great costumer service, very elegant, and great cars. See Corey Ogilvie if you want to buy a new or used car. Ryan was amazing too by offering all the whistles that the dealership provides. Definitely going to be coming back here! Great job guys, keep it up!!

william wilkinson

My car blew a tire and I was stranded on the side of the highway next to the garage. Luckily Eric came to my rescue and helped me get the donut on my car which allowed me to get to the shop. Fantastic and kind man!

Perry Reagon

We recently visited Volvo Cars NB in search of a replacement vehicle for an aging SUV. We were fortunate to be connected to Lauren, a wonderful sales woman, who was absolutely great to work with. She was professional, patient, knowledgeable and didn't pressure a sale in any way. She allowed us to discover the car that was the right fit for our need and budget and helped us through the process. I can't say enough about the overall experience. When it was time to complete the paper work, Ryan was equally great to work with and took the time to make sure we had all of the information we needed. We love the car and definitely would recommend the dealership. If you're looking for a great car and a great experience, reach out to Lauren!

Melanie Montreuil Bard

Super service. Was able to get a brand new vehicle that i absolutely love. A big shout out to Lauren for her patience, for taking the time and for her friendly personality and service... you're the best. Thank you to the entire team for the smooth and kind transaction.

barry barrybrianmorgan84@live.ca

I recently took my vehicle in for a service. The service was A1 they had a loaner ready for me all warmed up ( -30 that day) when I picked up my vehicle they went over everything. Never tried to sell me anything. They also have a great waiting area with coffee and high end beverages. Would highly recommend

Tim Allen

Knowledgeable..Good Service

Steve Smith

The buying experience at Volvo Cars NB was professional and personable at all levels. This is a fist class dealership that Volvo has to be proud of. Cheers & thanks for the great experience.