Reviews of Saint John Toyota (Car Concessionaire)

Peter Keddy

Dealt with Carey Gray. Great salesman, very helpful, competitive, and accommodating.

Aidan Petrie

Daughter leased her first new car there and it was a great experience for her. After first going every place else it only took a few minutes for her to decide on a Toyota and the experience was and continues to be a great one for her!! Loving her car and loving the service :)

Dwight Fillmore

Ordered rims and tires on a Thursday from Montreal. I drove away 5 days later with them installed. That was impressive.

S. Cyr

Ok

J. Andrew MacDonald

Friendly service & atmosphere. They've never done me wrong. Great work.

Berlin MacFarlane

Had our Rav4 for 9 months now, we love it, no complaints, went in with an intention to browse, Sales associate Mr. Reg Jesso had us leave thee same day with our Rav4, he was awesome, great rate, went extra to get us the payment we needed and an amazing amount of extras! We could not be more happier! Thank you again Mr. Jesso!

Stephane Forget

Sales staff very friendly and knowledgeable about Toyota products.

Kelly Ethridge

Loved my experience at SJ Toyota, mostly because of the great, over-the-top service by Reg, Joe and Chris! Loving my vehicle, and loving the security I feel, knowing I can simply reach out and whatever I need will be taken care of! Great work, Guys!

Scott Phillips

Normal service for my Venza... Efficient and they took care of a small issue with style. Good job

Steph Parent

Great service, friendly staff! Will likely go there again to purchase next vehicle! I love my Tacoma :)

JAMIE Bartlett

Great place to buy a truck

Cheryl Rooney

Pricey for an oil change but quick.

Larry Osmond

Great sales staff, fantastic vehicle selection!

Jen M

Very friendly. Very connected to the community.

Emilee Boone The R.M.T

Chris Thomson is the guy to work with. I had a lot of questions and he answered them all without making me feel silly.

Karen Hatt

Very friendly and personable. Always treated like they care.

Souradeep Chandrasekharan

It was a wonderful experience for me at Saint John Toyota. Product advisor - Tom McShane and Financing Manager - Rick Dejeet made my car purchase much easier and faster. Car was delivered very clean. Also the service department was good, my recall was performed in less than an hour. Kudos to the team of Saint John Toyota????

John Smith

Unprofessional, rude, and indifferent towards customers. In some cases - I would use the word immature as a descriptor. Go see one of the top salesmen I know at Fredericton Toyota (I will not be naming him in this review but the folks at Fredericton are pretty decent). My family (Parents, Aunts, An Uncle, one of my Father's friend etc. - they all live far away from Fredericton too) all buy from him and the sales people are the most genuine folks I have personally known who will treat you right even down the road after selling you a vehicle because they want you to come back. I gave this particular salesman a ring last night because I am looking for a used vehicle to take on the non-leisure mileage - he was more than happy to investigate and he was also pleased I was considering taking my business to them for service and future purchases. I explained to him I bought local thinking that it was more convenient but for most people the cost of vehicles is second to a home usually and for that kind of purchase I expect a much better customer relations experience. Customer relations and service play a bigger role than some sales people believe I am afraid. It is a shame that people need to inconvenience themselves and travel to get respectable quality service. When I speak of service I am talking to all aspects of the experience from the test drive all the way to years later bringing back your vehicle to be serviced. I Bought my first car at SJ Toyota. Then traded twice and bought twice at SJ Toyota but apparently...so I am told...SJ Toyota sells too many vehicles to remember anything about you or care about taking you seriously. They will expect you to walk with them as they sip their coffee and interrupt the conversation if distracted by a pretty girl, or they will just walk back in their office when they feel like its time for you to shut up and leave I guess. As mentioned to me, once the deals done, its done...well I guess if that's the approach I will respond accordingly and consider giving an alternate dealer my business which includes service work. If money was no object I would fly to Japan and buy a Toyota there, then sail it back by ship because their culture and attitudes match the level of quality they put into their vehicles. Eat, Sleep, Drive a Toyota-but not from Saint John.

Cive Lucas

Based on way we were treated for a vehicle issue we are on the fence about gettimg toyota for next car

Mike Thiessen

worst experience ever!!!! car was 1 day out of the lot and the breaks needed to all be re done,parts fell off and they dont stand by there cars at all!!!!!! STAY AWAY

AC Johnson

So I recently purchased a new vehicle (left over 2018) and paid a pretty penny for it. I want to remind those reading that the rating is NOT against the vehicle but rather reflects the sales and services only at this particular dealership. That being said I will state both the good and the bad. The good included a newer salesman, Gareth Black, who took his time to make sure we found the right vehicle for us and no pressure tactics which I appreciate. I was disappointed that I couldn't drive the vehicle home that same day after spending 6-7 hours there, however, they forgot to MVI the thing so I had to wait. The salesman was visible genuine in that he felt awful I was going to need to wait another day after I was clear earlier that day I was driving the thing home. The danger there was that I could have changed my mind over night, however, I didn't and went back to finish the process for the new purchase on a Friday. The following morning I contacted Saint John Toyota and asked if new oil was in the vehicle before I took it. No one was sure included the salesman whom I purchased from nor the manager Geordie. To Gareth's credit I will say I am impressed with his honesty and that he stated he really didn't know about how long oil should remain in an unused engine and that I would likely know more about that than him. When I spoke to the sales manager he had an interesting reaction as if my request was funny. I spent well over $40,000 on this vehicle and was not amused about the fact he kept stating they never change the oil in a brand new car. I explained that the issue was that we are a quarter into 2019 and that the 2018 I bought would have had oil in its engine since assembly/ fall delivery of 2017...this valid concern seemed to be of no concern to anyone in the sales department but to Geordie's credit he did offer to change the oil at no cost and would follow up with me next week and abruptly the call ended. I was planning on doing quite a bit of travelling that weekend and I sure didn't buy a Toyota with its reliability record to cruise around in 2 year old oil. Before the sales manager let me go on the phone I asked if the service department could just change it since they were still open for a couple hours but the sales manager said they were way too booked up and couldn't do anything that day. Keep in mind I had just purchased the vehicle the previous day so YES an exception should have been made. An oil change on a 2.5 L engine is pretty simply - open plug/ drain, walk away, come back, replace plug screw in new filter. Anyways, I really felt like this was not a good start for them so I just drove right over to their location anyway and into the Service Bay. I spoke to Glen Hurley and he was excellent. He was able to get the oil change done for me. I checked the oil later and instead of the gold/ yellow, it was clear and fresh as it should have been the day I bought it. The theory passed onto to my by some of the SJ Toyota staff was that since the vehicle had barely any miles on it and although it was a 2018, it wouldn't need an oil change because it would be no different that if you left oil sitting on the shelf. First of all, for all that an oil change is, they should just have done it and avoided this feedback. Secondly, this vehicle would have seen at least two seasons of condensation and cold weather. When I buy a NEW vehicle and its defined as NEW then I expected that oil to be nothing more than 6 to 8 months old at the most. Lastly, instead of the push back or telling me it would be a waste to do it, maybe Toyota should provide their sales staff with some coaching so they understand some of these basic principles. My advice is to give your sales staff more training on basic automotive mechanics and tighten up on maintaining the customer relations post purchase. Overall I think it was a 'good' experience but hopefully this feedback can hit on some areas for improvement. Thanks.

Dereck McEachern

Friendly staff. Always going that extra mile...or kilometer for the customer

Brandon Richards

Great staff exceptional service!! Love our 2015 Rav4!!!!

Milford McCavour

Great service and pleasant employees

Earle Smith-Johnson

Great place

Bill Whalen

Dropped my car off in the morning before work. They completed the recall as promised and I picked it up after work.

Jill Hamer

We've always had the best of luck with Toyota!

Jack Wilson

We've bought our last two vehicles from Saint John Toyota. Great customer service!

Dale Smith-Johnson

Best place to buy a car

Cory Ducey

Service is excellent. Folks are accommodating. Carey rocked on all my trips to a new car. On my 4th Toyota. 'nuff said...

Car Guy

One of the most friendliest dealerships I have ever encountered.

Susan Cormier

I am on my 3rd lease from Saint John Toyota and have had nothing but wonderful experiences! They take care of you from the second you walk through the door and make sure you end up in the right vehicle for you. I’ve had two Corollas and am now driving a RAV4 and loving it. I will never drive anything but a Toyota! Shoutout to Bob in the sales department! He’s the best.

Mr. Londos

Platinum Tundra is sweet!

Amy whittaker

Great service!

raleigh barry

last time I was there counter person was very helpfull

Mark Edser

Travelled to Saint John Toyota from Ontario to purchase a used truck. I dealt with salesman Andrew Burns who was up front, knowledgable and helpful right from the start. Answered all my questions, sent me videos and gave me the confidence to fly down knowing what I was buying, was exactly as described. I was collected from the airport too! I can’t recommend him and the dealership enough. A really pleasant experience and a fun road trip back!

Domenic Bernard

Don't feel like they gave me the best deal. Other Toyota offered me a way better deal.... I love Toyota but dislike the salesman experience. I want more consistent deals.

Dan Chiasson

Fast, courteous, and reliable service

Alisha B

Excellent customer service! Friendly staff, made great offers and gave me the promotion they had going on :) the vechiles are comparable to others which makes it easy to pick them above others.

Geoff Clarke

Got my inspection done quickly, they found no problems and washed the car for me.

MP Godin

The service is beyond terrible. I would be ashamed to work in the service department at this location. I made an appointment at the location to complete a very important recall on the Takata airbag inflators which could cause potential death. A brought my car in at 8 am on may 4th because this was the time I was scheduled for an appointment. I was advise that the car would be ready in early afternoon. I mentioned that I would be picking it up by 4 pm. When I arrive at the location at 4:10 I was advised that the car was not ready it had "just went in" and it would be another 10 minutes. I was upset as a customer because I was not given any reason other than the mechanic was busy. I am still wondering how a service center cannot understand what an appointment is. Needless to say by 4h45 I was still asking why was my car not ready and at least to be told when it would be ready. I have low blood sugar and waiting 10 minutes vs 3 hours after a work day can be really dangerous for my condition. If I was to wait at the location I needed to be aware of the time it would take so that I could either call a cab and go eat home or if it was really just 10 minutes as they had previously claimed. I asked to talk to the service manager thinking he would be able to resolve the situation but instead of getting a clear time on my repair and offering me a lift home while they deal with their overbooking issues, he kept repeating it was "unfortunate" and was not able in any way to offer any viable solution to the issue. When they finally got my car out at 5 pm they put a note on my receipt claiming they did not do the recall because customer needed to take car. In addition to not being able to complete the 3 simple recall in the 9 hours they had my car, they NEVER asked me if I wanted them to complete or not the recalls. I would have indeed waiting for the repairs to be done. Angry and very upset but at least I would have had a safe car. I hope everyone will consider going to another dealership that will treat customers with respect.

Ashley Bishop

Saint John Toyota is great! I recommend it to everyone I know who is looking into purchasing a new car! I wouldn’t go anywhere else!

Jessica Mclntyre

Great service!

Mark Munden

This is the first time Ive ever purchased a new car and had a good experience with a salesman. Top notch professionals here that arent out to make top dollar on every John that walks through the door. I would buy a vehicle here without hesitation..Thanks for the Sienna Bob Ramsay!

Marie-Gisele Lambert

After months of conversations to purchase our supercar, took afternoon off to drive up & was told "nah"... because it had mods (salesperson knew). What a waste of time.

thierryluka “Guyto” verna

Great services

Jason Ramsay

Had a few too many bad experiences with the service department. A symptom of working on flat rate I'm sure. Helpful parts counter though. And most of the sales guys are pleasant.

kermit thefrog

Peter Kelly helped me purchase my first car - a 2012 rav 4. He was great to deal with as well as the rest of the Saint John Toyota team. I felt like he really cared about helping me find the best car for my needs. I am really enjoying the new (to me) rav. Thanks!

Leigh Cameron

Although I am not a Toyota owner, I have first hand knowledge of their service. They promised to have an in-laws vehicle ready, then failed to let the know it would be delayed and would not return calls for an update. They do not offer similar class loaner vehicles, only cars (we have a large SUV and needed to tow a camper).

dynamic467

Service after the sale was poor, the solution for the issue I was having was to put tires off a lease return on it. This did help but the vibration is still there and now it sounds like a truck rolling down the road. Looks like putting used parts on a car that didn't solve the problem is good enough. Never again will I deal with them.

kendra landry

Great company and people who work here I highly recommend

Jonathan Fairweather

Best place I went there a year ago and seriously have been awesome people great people and they treat you like a VIP

Dan Pyke

Always great service!

Donald Mason

Look out! 10 days out& a rear cover fell off under the rear frame Had to pay for repair!! No manual cam with car. Salesmen will order* 5 weeks and still no manual Go figure Look out!!!!!!!!!!

Justin Weir

Great bunch of folks to deal with!

Emily Colwell

Wonderful experience purchasing our 2017 Toyota Tacoma TRD sport. Happy with our vehicle and the staff.

Arch Angel

Vary helpful like always:)

Peter Bye

I purchased a used vehicle from Grant and had a very pleasant experience. He was knowledgeable, informative and fair. Everything went smoothly and I'm really happy with the car. Thanks!

Phongsri Nilkamhaeng

I have a good experience for service I brought my FJ in December 11

Sarah Carroll

Live our new car! They we're so helpful and easy to work with.

Terri Bradley

My first new car was bought last week at Saint John Toyota , I was nervous , but the sales man was terrific got me the best rate possible , got extras i didnt expect and he worked very hard for me ,I got a 2016 Toyota Corolla I am very impressed and would recommend every one to go see Dana ,he is awesome and knows his business ,

Craig L Jardine

The parts department staff are very knowledgeable and friendly.

Doug Small

Excellent work. Very timely. And a complimentary car wash.

Adam B

People don't always have positive experiences at car dealership service departments. I recently did. I want to personally thank the service staff of Saint John Toyota for working with me to resolve an issue that I had related to a service experience. The team, led by Glenn Hurley, went above and beyond in my estimation and legitimately worked with me until we reached a mutually agreeable solution. They then performed an additional service on my car that I requested and one which they had no obligation to perform. When I went to pay, they informed me that there would be no charge. Thank you Saint John Toyota Service Department for the very positive experience!

Elaine Fleming

Quick and friendly service!

A.E. Hellstorm

Terrible service. When you book a time, you still have to wait for about 1,5 hour, and then, they try to cheat you. They tell you that your car is a danger on the road and offer to buy it for $100. Yeah, you heard me right. $100. When we took the car to another car service, the staff shook their heads. It was worth at least $3000. Avoid this place.

Melissa Eagles

Good customer service, polite people to chat with.

Sam F

I got the privilege of doing my school placement at Saint John Toyota and had an amazing experience with them. Everyone there is knowledgeable and skilled in the automotive industry. Any questions I had, they could answer and their customers were always happy! I would recommend this dealership to anyone looking to buy or need advice about their vehicles. :)

Vanessa Brake

Would recommend every one getting a new veichle from Saint John toyota !! Great service

Sam Jesso

When the after market headlights burned out in my car on the passenger side, I took it in to Saint John Toyota and the service department took car of it quickly and cleanly. My car was ready within a few hours and at a very fair price!

Amanda S

great staff and great variety

Greg Forret

Mixed experience here, we were looking at a used vehicle and they couldn't move on the price at all and offered us a poor trade value for our car. They did however promise to keep looking for cars and they will call us when something similar comes in.

Terrilyn Lawson

I bought a 2011 Toyota Highlander from Saint John Toyota last August. Best vehicle that I have ever owned! I had a great sales experience and the service department is great to deal with as well. I will be buying another Highlander from Saint John Toyota in a few more years for sure.

Paul Carlson

Slow service!

Thekillerseadog Gamer walton

Great staff very knowledgeable very fast service to be done on vehicles

JP

Wife and I have a 2018 Camry on which some things have never been right from the time it was new. We just brought it in here for service, and all we got was lame excuses and bull. Very similar to the dealer where we got the car in Ontario. We have never encountered dealers that exhibit such a holier than thou arrogant (it's not our problem, as our vehicles are perfect) attitude. That's ok, as we were considering a top of the line Highlander or a Lexus. We just went to the place across the road from Lexus, i.e. Merc, and will likely be going ahead with the purchase of a significantly more expensive vehicle. This Toyota vehicle is the first Toyota for both of us. This latest experience has cemented our decision to never again own a Toyota or Lexus branded vehicle.

Kayla “KLMKxo” Kerr

Love Saint John Toyota, awesome people!

Susan Shaw

Great staff and great deals

Amanda Paul

Although we didn't get the vehicle we wanted the staff helped us get into a new to us truck! And even delivered it to us in Woodstock!

Lauren Foster

Great staff, always happy to help everyone! Highly recommend!

Rick Corcoran

Great service and very friendly and helpful, with no pressure sales

Henri Devarenne

Been a fan of Saint John Toyota for the past 20 years.......great cars and even better service....

Karen Wedekind

Excellent service. We could not recommend them more!

Lynn Gerrior

My experience today was great...they were quick efficient and lounge area was clean and comfortable...the employees were very kind

John Hondas

Too busy leaving customers waiting .

tammy heath

Clean, professional, comfortable waiting area including charging station (plug)

Edith Tippett

I was looking for a specific model in their used car section and they didn't exactly have it. He was about to let me just walk away and get in my car but I grumbled about salesmen and people not wanting to take my money and then he took my name and number

Alexis Reid

Great service and products, Love our camery

Andrea Kilpatrick

My family loves Toyota so much we bought 3 cars in on year!

Manfred Knappe

Very helpful and friendly

G D'entremont

PLEASE DO NOT SUPPORT SAINT JOHN TOYOTA `-- Is this dealership being run by professionals or children playing ? I think they forgot they are not the only Toyota dealership around and that people will travel. If you want a Toyota please look elsewhere, Fredericton or Moncton would be more than worth the trip , this has to be the poorest excuse of a dealership. I went in to look at a Rav 4 awd , The atmosphere was gloomy. the staff do not even look happy to be there. One of them was watching hockey or something on his cell phone and didn't even take 2 minutes to acknowledge us, it was almost as like they had a don't care attitude and I do not stand alone how I am feeling, .. ASK YOUR FRIENDS .. I am sure one of them has had a poor experience there as well.

dave grandy

Poor service.... incompetent techs.. arrogant dealership.. the way the store front acts.. what they say. .you'd think they had ferrari in there. . Would never buy there again. . Too bad because toyota is a fairly decent product.. but don't kid yourself.. the dealer/ service makes it not worth it.

YJ Kwon

Super super expensive

Michael Semi

Good service had to wait awhile. Overall I would use them again. I bought my Tundra in the USA.

Elaine Bishop

Great service and great deals! I recommend everyone to go see Peter at Saint John Toyota! We have been dealing with Peter for years and we send friends and family to him too.

K A

My grandparemts bought a used car here, the salesmen said that he would get the car buffed, but when we went to pick up the car it was still covered in scratches, which could have easily been taken off. The salesmen here seem quite dishonest and lazy... not worth your money.

Leisha Kelly

Great staff, great products and great service. Wouldn't buy anything besides Toyota ????

Aimee Hanson

My family are die hard Toyota owners and we will be purchasing from them only:)

jennifer tait

Excellent customer service & very friendly staff. It makes for a very nice atmosphere!

Peter Hazen

Good service and quality.

Mary VanTassel

Friendly knowledgeable staff that explain why something happened ... If you aren't going to wait for your vehicle they have a shuttle to take you where you want to go ...

Tyson Muise

There automatic van doors open them selves randomly (when driving and parked) very unsafe. Took the van in and they can't figure out why the door is having an issue which means they can't/won't help and say they're not responsible to fix it, leaving us with a van meant to be a kid friendly/familly vehicle that could just open the door itself on the highway. Toyota warranty on their cars cover basically nothing, I don't recommend them after my multiple bad experiences in a row.

Connie O'Hearon

I'm loving my Rav4 this is my 5th Toyota in 10 years and I absolutely love vehicle options and the service department is always top notch!!!

Dana Hansen

Great customer service hands down. They are always ready to go the extra mile to ensure the customer is happy.

Jesse Dempsey

I’m actually Mike OHearon but I just wanna say if your looking for a new or used car,truck,suv.There no place like Saint John Toyota.They have a staff that will amaze you with all there knowledge.So don’t be suckered into going somewhere else come see us at SAINT JOHN TOYOTA

John Bettle

Bought two vehicles, so I guess the service, the pricing, the quality of vehicles and the helpful friendly service were all too shelf.

Don Connell

Buyer beware of used car sales tactics. They advertised on their website a price and I went in prepared to make a deal, but they said the price advertised was a mistake. That being said, the salesman knew the price from the advertisement when I spoke to him in person. They quoted me in person 3000 dollars over the price advertised. They protect themselves by saying on their website prices subject to change. Hey, they got me in the door, but I walked out after hearing the price was 3000 dollars over. Just be careful. I wouldn't be surprised that other dealers start doing this.

Gloria Belbin

Sales and service have been good with Saint John Toyota. We are on our third Toyota vehicle, all have been bought at Saint John Toyota. The Service department has been great as well. All good experiences!

Dave Ross

They had very little stock on site,mostly small cars. Blaming Covid for the lack of vehicles and Toyota cutting back production.

Amanda Vautour

Love Toyota's and the staff are amazing. ????

Alfonso Rivera

The best!

Denise Carr

Great staff. Couldn't be happier with Toyota

Jason Blanchard

Great working relationship for personal and business experiences. Very professional and respectful

Sara Marino

Great Place...Great People!

Ashley MacNeill

Top rate sales and service, great reputation in Saint John for reliable vehicles and reliable follow up.

Tammy Roche

Great experience

David Sehl

Had the parts I needed

Jeremy Pearson

Have purchased my last two vehicles from these guys and am 100% satisfied. Sales Dept (bought both from Kenny Khan who takes customer service to the next level) and service Dept are fantastic to deal with.

Jeremiah Lowney

Is it an accepted sales tactic (or maybe it’s taught) at Saint John Toyota to have a verbal agreement with someone to purchase a vehicle only to turn around and sell that same vehicle to someone else two minutes later? Maybe if you allowed people to post reviews, even when they are negative, on your Facebook page, the honest, hard working people who walk into your business wouldn’t be blindsided by the shady business tactics and dishonest salespeople who work there.

vc bvv

Pathetic excuse of a dealership. Not true to their word even after a handshake. Poor business fundamentals. Having said that, they are great cars just don't buy one from Saint john unless you don't like saving money.

Will Wilson

Great staff. Very easy to deal with

Jessica Spragg

Terrible service. I purchased an extended warranty for 1600.00 and its useless.

Melissa Kennedy

I would give a 0 for the service department if it was possible. Every single time we book our Sienna for service they do not finish all of the items we booked it for. One time was particularly bad. We booked it to have a part replaced and surprise, they didn't get it done before the end of the day so we said fine we would bring it back the next morning. They said no, we would have to make a new appointment and they were currently booking into the next week. We had to rearrange our vacation because of it. We have also been screwed in the past on our warranty. A very expensive part broke, they told us it was not covered and would take 3 weeks to arrive. We rented a vehicle that our whole family cannot fit in and paid for it for a full week before Toyota decided that they made a mistake. It was covered by our warranty and as such our rental would be covered. They flat out refused to reimburse us for the full week we had already paid for out of our pocket. Straight up garbage service.

Tony Cyr

Very informative staff and very friendly makes you feel like family

Matt Vautour

Great service!

Abigail Roy

Very cheerful and happy to help

Mitchell Sanford

I drove from Halifax, NS to purchase my 2019 TRD Tacoma from Kenny. He made the process from start to finish easy and efficient. They gave me a very fair offer for the Tundra I was trading in. I would definitely make the drive to buy from Kenny at Saint John Toyota again.

Karen tippett

I purchased a RAV4 a year ago from Chris Thompson, can’t say enough great service, friendly, very professional. I certainly would purchase again . There sales team in the service department are top notch.

amanda poirier

They are so easy to talk too, and helpful in anyways. They know about their cars and are good honest sellers

David Gillet

Friendly staff great service

Mucci Gucci

Sales person Geordie Holden is a wack job, surprised Toyota still employs him as he has treated people disgustingly. Props to him for smoking a cigarette in under 30 seconds though, impressive.

Diane Dougan

Quick and painless. Very friendly staff.

Jeremy Porter

The service advisers are very friendly, helpful and knowledgeable. I have no issues trusting them to keep my Rav4 well maintained .

troy powers

Saint John Toyota has the best sales staff and service staff in the business, thanks for the great products.

sam lawson

Worst service I have ever had! Everyone gives different answers regarding warranty!

Brent

The quality of Toyota product is reflected in the pride of the staff. Great customer service built the reputation of this dealership

K B

Excellent sales and service

Daniel & Kaitlyn Hoben

Great customer service!

Ashley Morehouse

Although i have yet to purchase a car from here yet, I have received nothing but the best for customer service when browsing the options available to me!

Jenna Deglan

Hands down the best experience I ever had buying a vechile!

Daniel McGraw

Great place great service great cars

Pat Lohnes

Great cars, but do not buy one from these guys, I was told the spare key for the car I was purchasing was with the previous owners and that I would receive it when they got it. I called every week for about 2 months and was told the same thing every time until finally I was told that it would cost me 500$ in order for me to get a spare key to my 4 year old vehicle that I had just purchased. Terrible customer service and a total RIP off, go to Fredericton or Moncton if you are going to buy a toyota.

Michelle Perry

Haven't purchased from Toyota yet but I do see great reviews.

Eric Browne

SJ Toyota helped me out in an emergency without an appointment and got me back on the road for a LONG trip within a few hours. The Service Consultant was thoughtful and helpful at all times. This is why I've owned Toyotas for 38 years !

Megan Tibbits

I am a customer for life. My first car was a corolla ('91) and my next car was a corolla ('09). I've never had an issue with quality or warranty. A time came 2 years ago that I needed a used vehicle that I could afford without worrying about making payments. My new friend Kenny Khan was able to find me a reliable car at an affordable price after searching all of the lots. I swore I'd be back for a Toyota asap... Last week, Kenny put me in a beautiful 2017 Rav 4 and I couldn't be happier. He worked with me to make sure I had what I needed and took this used vehicle up to the standard of a new. I will always come back to Saint John Toyota when my vehicle needs change.

Christine M Erb

Great friendly an knowable staff. Beautiful showroom ad alot of used cars to choose from

R PAXTON

The SJ Toyota Sales and Service Staff I have had experience with have been top notch and a pleasure to do business with. You can rest assured they will do their best to look after you and your Toyota. Plus with a Toyota you are diving the vehicle with the best reliability record out there!

Dan Albert

If you want to buy a Toyota fine but be warned, this is the worst dealership I've seen and I buy quite a few vehicles (about 2 every 3 years) I had purchased a new Toyota Sienna AWD Limited, paid full price, they said they'd throw in a remote car starter, great. When we dropped it off to have it installed they said it would only take a few hours, end of the day they said they were having problems and it would be done tomorrow, what??? We assumed they were installing the Toyota factory remote car starter which was plug and play, when we picked it up they had installed a 60$ aftermarket remote car starter that I wouldn't even have installed in my neighbours 1999 Chev. pickup let alone a $50,000 vehicle(almost 60,000 with taxes and fees). When my wife goes for service they always pressure her to do services the vehicle just doesn't need at a ridiculous price of course, I have since avoided them like the plague, now our sunroof leaks and comes out the roof lights but I'm taking it to Moncton for warranty repair and probably just gonna trade it in for a Highlander Hybrid, they have good reviews let's hope it's accurate.

Steven McAleer

Best place in the city to get a new car! Great staff !

Josh Oldford

Kenny Khan and his team at Saint John Toyota are second to none. Excellent service, all around exceptional experience -Josh ( satisfied customer!)

Peter Smith

Quick service in parts department

Andrea Gauthier

On our third Toyota and can't imagine going anywhere else!!

Ouellet Georges

Very good service

Andrea J

Not everyone loves car shopping! When it came time for me to purchase a new vehicle, Chris Coyle and the team at Saint John Toyota made it super easy for me! I was only at my point of “ just looking “ and wasn’t going to purchase that day but once I felt how helpful he was and how pressure free the environment was, I took home a new 2019 Corolla THAT SAME DAY!!!! I love LOVE love my new Corolla!!!!

heather campbell

recently purchased a 2018 corolla... great car and great staff!

Jennifer Young

Very friendly staff. Eager to assist you. Not pushy to make sure you buy now like others I have encountered.

Debbie Keyes

Awesome Company ❤

Joan Doyle

Good service reliable cars

L Mcadam

Great staff and top notch service!

Brian Ferris

Good and up to date car dealership

Andrew Tremblay

Saint John Toyota went above and beyond expectation to make the sale as smooth and seamless as possible. If your in the market for a new or used vehicle Gareth Black is sure to take care of you!

Troy Powers

Reg is the man

Brad D

customer service is terrible.very Rude on phone at all levels. Don't ask any question it annoys them. Not that they care but ...after 4 years I will take my business anywhere else. Feel sorry for sales department. Service department is making sure I won't buy another vehicle here.

Onig Norrep

Great service, people are friendly, pricing is good, and love my Matrix.

Nancy Long

Was looking for a car for my son in his budget. Kenny khan was sooo helpful on getting him this certain car he wanted and could afford (teen).We would recommend him to work for you ! Great experience from him and we drove off with the car in less than 2hrs !

Deb Stilwell (DebSJNB)

Best for service and support for our Rav4! Staff always friendly and happy to answer any questions. Highly recommended

Marilyn Bennett

Wifi and tv in waiting area!

Ashley Doughty

Excellent staff!

Linda Burns

Great people, excellent prices!

Kenda Wilcox

We purchased our 2012 Venza in 2014, and have been taking it back to SJ Toyota for all of the servicing. We do not live in town, and they have always been very accommodating when scheduling service. Pleasant and friendly sales and service staff. Love my Venza!

Patrick LeBlanc

Service was quick but they charged me more than the quote on the telephone, and when I said otherwise they were adamant I was wrong. (229.99$ plus tax to 289.99$ plus tax). Had no choice but to pay their inflated price. Good gravy over 500$ to replace an alternator.

Cheryl Addison

Thank you so much Kenny, Your help has been invaluable. You’ve got my back. You are a trustworthy and helpful person. It can seem like we are only customers in other dealerships. After you purchase a car, they're done with you. That has never been the case with you or your Manager. I thank you for your above and beyond professionalism. Something as small as help with a paint stick can make a lasting impression. The good sales person and the great sales person are sorted out quickly. See you at the end of April for service. Kind regards, Cheryl Addison

James Barter

The Toyota Vehicle has been great but ,here's a rant. We bought a 2013 Toyota Tacoma from Saint John Toyota with the extended warranty to 5 years and 120,000 km's. Well guess what, we had an inspection last Friday and a lower ball joint is gone. I check and we have 120522 km's on the truck. I called Saint John Toyota and they can't help and I call Toyota's Extra Care Protection and they said they can't help us. I understand that there is a end to everything but in the real world there is normally a human factor involved which would look at all things with this. We paid $1800.00 and never had a claim. If I was the car dealer I would cover the cost as I would like a return customer as the total cost to replace the ball joint is around 250.00 installed. In conclusion it's OK that they didn't help us out as my motto is "Jesus forgives but Jimmy doesn't forget" for future purchases

kevin B

My wife and I are extremely happy with the sales experience we had with Chris Coyle when we purchased our 2017 Tacoma, we live outside Fredericton and purchased it over the phone and he delivered it to our door!!! My wife wants a new RAV4 and we will definitely be returning to Chris Coyle at Saint John Toyota!!!

Charlene Coleman

We did not have good service when we took our son in to purchase a used vehicle. First of all, the price on Toyota's website was $3000 dollars cheaper than the actual price. It was "a mistake" and they refused to honor it citing the disclaimer on their website. They would only drop it $1000 and the sales man tried to tell me that they don't make any money off their used cars. Right! My son still decided to buy the car and it needed to have a headlight replaced. He had an appointment at 8AM on Monday and was told that the headlight would be on the previous Saturday. He sat at the service centre for 2.5 hours because the headlight wasn't there. My husband and I were planning on buying a new Toyota in the spring but after this, we have decided to buy a different make.

Anthony Pignatelli

Great company to do business with.

Rene Richard

Went there to buy a pre owned Vehicle. No pressure or what so ever. Great service all the way thru buying process.

Jeff Vincent

Have not bought (yet) but I just took a first look at a car here and it was a positive experience. If you can get me into that RAV I'll update the review to 5 star. (grin). Update - Lowering the review from 4 stars to 3 stars because I updated dealership telling me I had a car AND unsubscribed and I am still getting email updates.

basil kerr

Nice waiting area

Sandy Gray

We love our RAV

Jim Gass

Very fortunate to have this dealership, sell and service with a smile one of the vehicle brand on the planet.

Meghan bowland

Super customer service, and great selection of used vehicles. Competitive prices.

Nadia Chayer

Good and fast service, expensive of course but no more than Honda

Andrew B

I purchased a used vehicle from SJ Toyota and bought their "Tire and Rim Warranty" from the advice of Kenny Khan. It has now gotten me out of three messy situations because of the roads in Saint John. 10/10 would recommend buying your next vehicle through Kenny Khan @ Saint John Toyota.

Robert Drew

Great deals on new and used cars and also a great body shop would highly recommend this place to anybody

Morgan Stewart

Got my first car from here, super friendly, caring and helpful!! Would recommend 100%

Jennifer Blount

Great contacts & service while looking for a new vehicle after my wreck!

Kevin Lavigne

Great sales and service department ????????

Ross Erb

Awesome Reg,Chris,Mark, ...... great place to buy a car/truck

Colton Richard

Great costumer service when it looking at options for a new car ????

Justin Cormier

Great sales and service experts

Julie Wallace

Great service. Toyota cares about thier customers!