We've got the feddbacks of people like you who purchase the products of Saint John Hyundai (Car Concessionaire) in the area close to New Brunswick (Canada).
Right now this business receives a score of 4.4 over 5 and that score has been based on 127 reviews.
You must have seen that it has an average rating is really good, and it's founded on a very large number of feddbacks, so we can conclude that the assessment is very reliable. If many people have bothered to value when they are pleased, is that it works.
As you know, we do not usually bother to write evaluations when these are correct and we usually do it only if we've had a problem or issue...
This Car Concessionaire belongs to the category of Car dealer.
I have tried multiple times to get service from this dealership. They have been either incompetent or incapable of answering basic questions.
Great buying experience with Dan in sales and Dan in finance! Showed me all of my options in detail without any pressure toward any direction.
they didnt fix my suv the way I wonted it done then gave me a bad price so well i was saveing money to pay they put my car in a tow yard and didnt tell me and now I have to pay 6700 to get suv back better of going to places that fix things the way you wont.
I just purchased my second vehicle through Saint John Hyundai. As usual, amazing service and staff. Special shoutout to Mo Joudeh for being so helpful and friendly!
Fantastic experience with Ray and the team at SJH
Was the best dealership experience I've had. Tons of perks going with hyundai, ask for Moe and you will not regret it! Not pushy, very easy going, super knowledgeable, and a great guy.
Dan in sales department is very welcoming. He tries hard to do the best for a client. 100% recommended
Fantastic sales team and service is great!
Knowledgeable, friendly staff extending the utmost in customer service. Fully engaged and practicing protocols for Covid safety. Prompt and efficient service to my vehicle. Clean pleasant atmosphere throughout the building.
I was skeptical at first since it's a car dealership but I don't hesitate in saying my experience with Saint John Hyundai was wonderful. We ended up leasing a Hyundai Elantra and haven't had any issues. The staff is well trained and even though their job is to sell cars they don't seem to use aggressive sales tactics to push people into a sale. Well worth the stop if you're looking at purchasing a car.
No issues from me. Always had great service.
Absolutely love Hyundai! From buying our vehicle to getting it serviced, everything has been great!
Candice went above and beyond to help us land our perfect vehicle. She was patient, accommodating and jumped through hoops for us. When we were debating about new or used, she didn’t try to sway us in one direction and listened to our feedback attentively and thoughtfully. We have zero regrets about our purchase because we truly feel she found us the best vehicle for our family. Thank you SJ Hyundai and especially Candice.
My very first car with Saint John Hyundai, it was a great experience. Mo helped me through the entire process and very accommodating to my queries. Thanks Mo and Jordan and Saint John Hyundai team.
Purchased a second electric vehicle new (Kona EV) from this dealership! The staff were awesome, making the purchasing experience a fun one! For you electric owners out there: this was my first dealership experience that didn't discourage the purchase of an EV. It was refreshing. Overall, great vehicle, great experience!
I love working with this dealership! The rep I spoke with Mo, was amazing! He helped me out so much and listened to what I wanted! He was able to help me find the perfect suv for me! Would definitely deal with him again! And Jordan the finance man of the hour did an amazing job on the steal of a deal I got!! Family approved and when it was time to get the new suv, my old one had a small hiccup with a flat tire, but the service people helped out so much, they are all an amazing bunch! Amazing time and amazing service! Plus good deals!! Can’t go wrong with they at Hyundai!
Parts department is garbage
Great staff and service!
Lied to me about the price of my oil change, it was about double the price of what i was told.
Ty was a great listener and put everything I was looking for into a vehicle. He delivered my new elentra right to my home in Moncton and was very professional! Definitely going to keep him in mind when it's time to purchase or trade again. Thanks Ty!!
Bought two cars so far with them, always a great experience!
Awesome service!! Everyone was fantastic. Dan my sales guy drove to Sussex for me to test drive my car. I would drive from Moncton to Saint John anyway to buy from them again! Thank you!!
always very good services all the way around.Very pleasant people .
So happy with our service and turn around on our new Hyundai Kona and our sales Rep Ty. Would highly recommend checking out the service here!
Problem after problem with the Hyundai Tuscon 2015 I got less then a year ago. Terrible mechanic work. Great sales team. Buyer beware. Sold safetied, independent mechanic verified that there were problems consistent with a small crash that should have made it fail safety. Motor blown after 100 000km (25 000 after purchased) At first the dealer said it was past warranty then when confronted with our knowledge of the Theta 2.0L motor recall issue (over 1million vehicles recalled) they replaced the motor with a smaller one. now the vehicle struggles with power. Note: Hyundai is still selling cars with the same motor. Car was sold as and branded as AWD. in fact it's AWD on demand and AWD only kicks in after the car is out of control in winter driving. The car drives poorly in 2wd and AWD lock only works under 40km/hr. Service visits are frustrating and not once has every issue been fixed. Our latest 175$ visit resulted in us getting a yellow safetied ticket yet none of the issues that we brought it in for were fixed. It still pulls to the right, is leaking at the oil sending unit and the broken heated seat is still broken. I asked for the seat cushions to get cleaned. They did not do that. Don't buy a Hyundai in St John.
We purchased our 1st Hyundai 2022 Venue Preferred from the terrific Candice Wright. What a wonderful experience and Candice made the process so easy. Run don't walk to Saint John Hyundai, and ask for Candice.
Great Dealership Dsn Barrett their best Sales Rep
Ty Nelson is amazing! Best car sales man around. Hands done. Im in total shock! Just bought my first brand new car!
Worked with Ty Nelson.. Very professional and helpful.. took time to understand what we need and then Dan from finance did the best he could for us...
I'm hot and cold on this. I went in to explore options and speak with a human hoping the sales person would understand me. This would be my first car and my girlfriend was excited yet cautious about what would be her first car. The sales person was very helpful and answered questions. A lot of the questions were not known and there was a lot of asking the guy in the next desk, which was fine for me. I was interested in certain model and color. I felt like i was being sold on a model and color I did not want because that model and color were not available at that dealership and one would need to be ordered from another dealership. This fact was used multiple times to make me consider the cars that were on the lot, which were not what i wanted. I took a test drive, loved the car. Still do and see them driving by all the time and the models and color I originally wanted. We made clear the the sales person this was an exploratory visit and we wanted to learn how we can make it work, but once I made it clear i was not ready to run my credit (i had some credit issues i was ironing out) the sales rep was effectively done with me. The warm inviting feeling I had at the beginning was now a feeling of an uninvited visitor at a party. This make me realize the sales person was not interested in me, or my situation and concerns, just the sale. Once the sales person saw I wasn't ready to pull the trigger, we were shuffled out the door with minimal pleasantries. Love the car, but likely will go to Moncton to get my car now.
You want to know how worst service experience look like please visit Hyundai Saint John.....
Sometimes I get frustrated not being able to get through to book an appointment but these guys are 100% there for you when it counts. Will always recommend.
Helped me out in a pinch. Thanks again Hyundai
Great experience getting a new car! Walked in for our appointment and we were greeted with such warm welcoming people it was wonderful. We were offered something to drink. We ended up leasing 2021 Elantra. Looking forward to our time at Hyundai
The purchase of our first electric vehicle went so smoothly. Ty knew everything when it came to answering our endless questions. We are so happy with our purchase and with how smoothly the transaction went.
Dan B was our sales rep and was excellent.
Love it!
service is always excellent!
Needed a last minute appointment and the service department made it happen, quick and efficient.
Excellent service after purchasing a brand new Hyundai Santa Fa Sport, my second one. Great work on financing as well as having my new vehicle ready for me as I showed up on the floor. Wow! Very impressed with this dealership. Great AAA Service. Thank You!
Candice Wright was absolutely wonderful to work with when searching for a new vehicle. She has excellent customer service skills and made us feel so comfortable and welcome. I would recommend her service to anyone! She was very informative, able to answer all of our questions and helped us choose the perfect vehicle for our family. Thanks again Candice, we would rate our service 10/10, we love our 2020 Hyundai Tucson! :)
We have been driving Hyundai vehicles for 14 years and despite recommendations to try others, we made the decision to upgrade and we are extremely satisfied and love our 2021 Tucson Luxury. Mo Joudeh was a pleasure to work with. He made the transition smooth and seamless, from testing to trading and ensuring we were completely satisfied with our purchase, no pressure. We highly recommend Mo for your car sales needs.
Great place to buy a vehicle! I love my Hyundai
Absolutely, hands down THE BEST dealership in Saint John! I dealth with Jordan, Donna and Devon and they all went above and beyond,to get me the best deal on an amazing new 2022 Kona! You won't be disappointed if you deal with this dealership! A+++ service!
We purchased a 2018 Elantra from Saint John Hyundai in early October. The service we received from our salesperson Mo was excellent. He was always available and quick to respond to any questions we had. He delivered the vehicle right to our door and was helpful and professional even after delivery was complete. Dan in finance was also very good to work with. Our overall experience with this dealership was very positive.
Excellent sales and service. My home dealership, they treat you like family.
I GIVE THE HIGHEST STARS. THIS DEALERSHIP, GIVES SUPERIOR SERVICE, AND I FEEL THEY VALUE MY BUSINESS.. WHEN MY CAR WAS IN FOR SERVICE I WAS GIVEN A LOANER VEHICLE.WHEN YOU NEED YOU NEED YOUR CAR THEY HAVE BEEN VERY OBLIGING.. IT IS A WIN WI FOR BOTH OF US. TELL THE OWNER I SENT YOU....
Bad experience from one of my favorite car brands. I had clearly made sure that I would like to know that I'm eligible for the offers that they are claiming to provide. After hours of discussions of the car features, test drive, financials, etc. and even after knowing that I'm a newcomer to Canada, they performed a hard credit check and said that I'm not eligible on a $0 down payment since I'm a newcomer and that I need to give 25% down payment to buy the car. Did they need a credit check to know that I'm a newcomer? They had already had that written down and I also conveyed the same verbally to which they said "Welcome to Canada". Why the hard credit check? Why talk about the car and financials? Why build the expectation? Pathetic!
I always have a great visit to Hyundai,. Service staff are always friendly and knowledgeable, and they have even squeezed me in late for an oil change. Service prices are fair and they always throw in a multi-point inspection and car wash (when possible). They offer a complimentary shuttle to and from work or other locations if you prefer not to wait for your service, this is great for working professionals.
Thanks for the help Mo. Made the process of selling and buying a vehicle quite easy.
Very knowledgable and friendly staff. No pressure sales tactics.
I had concerns with my older car, I called up Saint John Hyundai they gave me an appointment the same day, the trade in with my old car went smooth Seller Dan Barrett was exceptional he shared my concerns that I had and went with the car that I was looking into, your the best Dan! I was greeted with my family and the rest of the employees are really nice. I recommended to the rest of my family to consider doing the same thing. Thank-You Saint John Hyundai Brad Sweeney
Dealt with Ray Challoner great salesman !
When it came time to renew my lease, Ty and the rest of the team were extremely helpful and polite. They made the entire process very enjoyable and quick. Looking forward to dealing with them again in the future.
Spent over a week at another Hyundai dealer trying to be sold a different vehicle than what I wanted, and then being charged fees without being told. Took my business to Saint John Hyundai and they got me everything I wanted right down to the colour and had the vehicle brought in within a couple hours! They were great and knew how to please a customer!
Great friendly staff, will work with you to get you in a vehicle that's right for you. Mo was top-notch each part of the way.
My wife and I called Saint John Hyundai for a test drive on a car yesterday. She asked if the car was still available, and made a appointment for a test drive at 10:30. They called back 15 mins later and said they were detailing the car for us, and asked us if we could come in after lunch. We agreed we would meet at 12:30, so we readied ourselves, and drove in to the dealership. Pulling in at 12:26, I saw the car leaving. We met the salesman, Dan, inside, and I asked if that was the car. He admitted it was, but it was only out for a test drive, and would be back in 15 mins. The salesman proceeded to make the deal, and appraised our car, and gave us several financing options. By this time, over 50 mins had elapsed, and I asked him if we were going to be able to see the car. He kept looking out the window for it, and tried to string us along. My wife said maybe we could go to Costco for some things and drop back. He said no, I dont want you to leave. We got up and left. We came back 45 mins later to see the salesman, and the car was there. I went in and asked him if he sold the car He said someone was filling out a credit app on it. I asked to see the manager, and proceeded to speak with him. He admitted the people looking at the car were walk ins that entered the store a couple of hours ago. The salesman admitted the guy had actually come in the Sat before. The vehicle was not listed then I asked which one of them was lying, and the manager told me that there were like 6 people that had expressed interest in the vehicle. I told them that a deal was not a deal until it was signed on the dotted line, but there is thing called integrity, and that they didnt have any of it. I asked them "Is that what you do to customers"?. I have bought 2 new vehicles from Hyundai, and never expected to be treated like this. My advice, RUN AND AVOID THIS UNSCRUPULOUS DEALER. They sat there yesterday and told us how ethical they were, and that they wouldn't lie to us, but they were lying the whole time. They are not fair dealing, using customers against each other as pawns. They really blew it, and I hope this helps the next person who may be considering this dealership
Good service. Friendly
Picked up my 2021 Tucson today from SJ Hyundai, our third Hyundai from here! Just an amazing dealership and a special shoutout to Mo and Dan for both working so hard to put together an awesome deal for me, thank you both!
Excellent to deal with! Have bought several vehicles from Saint John Hyundai & the quality & service are awesome!????
Very covid 19 ftiendly. Great job. Took my temp asked me questions and seating safe.
Must be getting pandemic money from the government, won't negotiate on prices. Get ignored when you tell them you'll take your business elsewhere. Same thing happened five years ago. And I went to Port City Kia. That's right you have lost money on vehicle sales, between myself and others I've pointed to other dealerships, you've lost sales on about five vehicles. That's cool if you don't care, but at the end of the fiscal year. You probably will.
Excellent service. Travelled a distance to purchase my vehicle but got a better price for the vehicle i was purchasing. I must say if purchasing in the future i will travel to St.John with no doubt that i would get a better deal.
Our salesperson Mo was helpful, polite, professional and fair. We are happy new owners of a 2021 Tucson.
Ray is super awesome sales person. Great experience buying my new Hyundai.
Had a great experience :)
Hit the “Easy” button when buying a new vehicle..Friendly and amazing customer experience
Very nice people, taking good care of m and my car.
Go see Anna Mitton at Saint John Hyundai. She is awesome to deal with. It was a pleasure to deal with her.
I will start with the positive. I purchased my Hyundai because of the salesperson and because of the way the car felt. However, it was really Tammy's friendliness and knowledge that made me say "yes". I will also say that Dallas goes above and beyond and has helped me a couple of times in the past. Jim, the shuttle driver, looks at me and knows where I'm going (I went to Hyundai every three months). Jim is very efficient and friendly. The negative is when I provide any negative feedback (because the service coordinator calls every time I get my car serviced). When I provide opportunities (also negative feedback), Hyundai makes excuses about Hyundai not calling me back about a question, blames me for not asking for the right person when calling, etc. I even see it in response to the negative reviews here. I really think "I apologize for the inconvenience and this is how we plan to improve" goes a long way with customers and makes them feel valued and will make them loyal to your brand.
When I first walked into the dealership everyone seemed kind and friendly, but unfortunately things went down from there. The sale person I was dealing with was very agresiva and a little unfriendly, which may the time spent there very stressful and uncomfortable. Upon telling the sales associate that we where just looking at our options at the moment and where not going to buying today, they became very unfriendly and basically said that we had waisted there time. They showed us a car on display in the showroom that we had asked to see and stood there until we walked out the door! I was very disappointed in the service and will not be going to in the future!
These guys will go out of their way to provide a solution for you your vehicle needs. Jay Lemoyne worked hard to fix me up.
Candace Macleod, Tammy Doyle and Dan Barrett made our buying experience a most enjoyable one! They were professional, provided timely responses, and were 2nd to none. We love our new 2020 Palisade Preferred. Purchasing a vehicle from out of province ( NL ) was so much easier than we had anticipated. They are highly recommended! Thanks to all!
Truly.. Ty is an excellent sales consultant. I have purchased my second vehicle from him and was more than happy to help, assist and always met me with a smile. He has always done his utmost to help and I appreciated his knowledge and ease od explaining and showing my vehicles. I bought an elantra in 2017..and now a beautiful Kona ..that is..perfect. Ty Ty.
Thank you so much, Ty Nelson, for such a great buying experience. We really feel like a part of the Hyundai family and not just a number. We absolutely LOVE our Tucson and it was the perfect choice for our family. I would 100% recommend not only Hyundai, but more specifically YOU! We really appreciate your time and effort into getting us into the perfect vehicle for us at the price we could afford.
Friendly staff. Quality service.
Ray is a great Sales Consultant, would recommend him to anyone interested in making a purchase.
Dan was so helpful!
They are great!... until after you buy the car, service center is awful. Got a 2020 car that now has a laundry list of issues and of course they can never find anything wrong. Waited 7 hours for them to "reset" a couple sensors and test drive the car(less then 10km!!!) They also unplugged my dash cam, I wonder what they are hiding? The car continues to have issues, and probably will until the warranty is up, I bet all kinds of problems will be found at that point.
I don't know what happened to them, but since corona - worst service ever!!!
Excellent experience buying my 2020 Palisade :) great service & great people!
Great dealership with great staff. The have a great service staff.
The mechanics have no idea how to work on cars... and the service is good but they could be better
Made an appointment two weeks in advance to have a part put on the car. Arrived the day of the appointment and was charged $70 to be told the part that I knew was broken was not there and would need to be ordered. Second star given because the employees were nice, otherwise it would be 1 star. I will never return here again.
Quick, solid service. New car sales and after purchase service. No pressure. No surprises. Updated: Purchased my 3rd vehicle from this dealership 2019/02/14. Continue to receive solid, no-pressure sales assistance and help.
Dan Barrett met us in the parking lot while we were window shopping and helped us find the perfect “new to us” vehicle. His superior service is certainly noticed! I highly recommend reaching out to him if you’re ever looking!!
Saint John Hyundai has such a great team put together to help you find the perfect car at the perfect price! I bought my first car from Jim and he was amazing to work with, he gives you a great amount of freedom with your choice while also giving great advice and working through the best options for you! Highly recommend!
Great service with Ray
Great service with Ray
Never had any issues, purchased my 2015 Elantra last August through Ty Nelson. He was very polite and helpful. I'm very glad to have my Elantra!!
I just picked up my brand new Hyundai Elantra 2021. All I have to say is Mo from sales and Dan in finance, the both of them made getting my dream car possible. They answered all my questions, explained all the documents. Thank you so much to Mo who helped put my fears aside so I could get an amazing new car that’s reliable. THANK YOU THANK YOU. I’m in love with this car. You guy did fantastic!!
Great experience, easy process from start to finish & excellent, friendly staff. Thanks Ken Butler!!
Used and lied to at Saint John Hyundai today. Called shortly after 9AM to set up a test drive for 10:30AM. Dan, the salesman called a few minutes later and told me the vehicle was being detailed and to come after lunch. I asked if 12:30 was okay and he said it was. Driving into the parking lot at 12:26, my husband and I noticed the vehicle we were supposed to be test driving leaving. Dan gave us a song and dance about he is only going to be 10 minutes, the person test driving was behind us in line, I had called first...etc. He gave us our trade in value, showed us what the payments would be, made some small talk. After waiting 45 minutes I asked if we were still waiting for the car to get back and he said yes. I then asked if it was going to be sanitized. He said yes. My husband asked again if were going to get to buy the car if we wanted. Suddenly, the answer changed. Dan told us this person had been in on Saturday and was back for a test drive. His manager later told my husband that he had just walked in. So why would you let someone leave with a car that someone had made an appointment for?They never had any intention of selling us the vehicle. We were used as a pawn for their negotiations. I told Dan we should leave and he asked us not to. I told him we would run some errands and come back. We did and they were in the process of selling the vehicle. They used us and wasted our day. We would have purchased something else from them today but they can't be trusted. Please take this into consideration when looking for an honest dealership that will bargain in good faith.
Thanks Ty! You were really helpful in getting me my new car quickly! Always a pleasure doing business at Saint John Hyundai!
Always an easy process when I got in to deal with them. Ty has always been helpful whenever I come in and gets me what I need and gets me on the road.
love the service and the people are very welcoming expecially candice and jordan :)
My parents dealt with Rick Caswell on their new Hyundai and he was a pleasure to deal with. He explained all the details & they felt no stress or pressure dealing with Rick. Appreciated his sales approach.
Best customer service
Candice Wright goes out of her way, above and beyond to help you out. Beautiful person. 5 stars !!!
Hey SJ Hyundai! Just wanted to say what an easy experience it was to work with Mo! I was extremely stressed out about returning my lease and the “what’s next”.. Mo reached out and put me at ease about the whole situation and found me exactly what I was looking for. I’ll be honest, as exciting as a new car experience should be, I usually dread it because of pushy sales guys I've experienced at other dealerships. Mo was the complete opposite! He was so patient and kind! I truly believe he was just as excited for me as I was about him finding my dream Tucson! Thank you Mo!!
Got four tires and rims put on took no time at all very good service. And at a good price.
someone who appeared to be a mechanic decided to cut out in front of me. i get that theres construction but not good.
Had the best customer service from ty Nelson, not only did he find a vehicle perfect for my family, he was always there to answer any questions we had before and long after we got our first vehicle through Hyundai.
Friendly people. Good to work with when buying!! New or used.
No complaints at all!
Service and staff are second to none!
Just wanted to thank Steve Howe for his amazing and beyond customer service. You went beyond what we were expecting and can't even thank you more than enough. You turn our frustrating experience into a positive one.
Great service! See Ray for any of your new car needs. Very accommodating and hospitable overall!
Rick was great to deal with. We got a good trade in value, and we love our new Elantra Ultimate!
We own 3 Santa Fe’s and are very pleased with them. Every time we go for service we are greeted with a smile and friendly advisor! It is always a pleasant experience. They keep us updated on the servicing while it is ongoing and our car is cleaned for us when we get it back! We love our Hyundai’s !! And definitely recommend them to everyone even strangers that ask about ours!!
Couldn't get straight answer on why the minimum lease is three years when the sign says Drive New every two
Ty went above and beyond to help me after my car was totaled. He genuinely cares about his clients needs and preferences. I highly recommend Ty.
Great Customer Service. I highly recommend the sales associate, Ty Nelson, if you're looking to purchase a new, or previously owned vehicle. I had excellent service and I love my new wheels! Thank you again Ty!
Purchasing my car 2 years ago went great, but anytime I've been back for service it's been horrible. Wait time is awful. I've booked appointments everytime, and my car is never done at said appointment time. One time I was told my car took so long (8am appt. I left there close to 4pm) was because there were so many walk-ins that day. What's the point of having appointments if you're not going to honor them? Disappointed, and annoyed, every time I leave there.
Great service, fast delivery, our saleman Ken was helpfull
I was completely lied to about my vehicles history. Was told i was getting a demo come to find out it was a enterprise rent a car. My rockerpanels were filled with acorns and the Hyundai staff decided it was acceptable to GLUE the acorns they could not get out inside the rockerpanels! So disgusted and sad about my experience! Everyone that works there is on a completely different page. If I could exchange or return my vehicle I totally would.
Great service with Ray!
Very welcoming and covid-safe experience; we were looked after professionally and courteously and the work was done in a timely manner.
Comfortable, friendly shopping.
Thank you to Mo Joudeh for helping me with my third Hyundai purchase. Excellent service and Mo was always available and prompt to reply. Mo was professional extremely knowledgeable and patient with my many questions and requests . Mo went above and beyond and I'm thankful. I love my new Venue !
My husband and I just purchased our 2nd new vehicle from Ken Butler. Excellent service and great to deal with. Highly recommend Saint John Hyundai and Ken Butler. Looking forward to our next future purchase.
They were able to take my new vehicle in for service that day after it suffered a loss of power on hiway without an appointment booked.
Friendly and helpful staff. ????
Got a brand new 2020 Elantra from ty Nelson , super helpful, answered all my questions whenever I asked
I had an appointment yesterday with a salesperson to look at a used vehicle. Upon my arrival , he was busy with a customer so Moe did a great job in showing me the car and answering all of my questions. Tks Moe.
If you're ever looking to buy a vehicle from this dealership, make sure to ask for Mo Joudeh. His professionalism and effort during the process was excellent . He was great to deal with, listened to our needs and went above and beyond to make up happy. Thank you Mo. It was a pleasure . Rob Fudge
Still waiting to hear from sales, but liked what I saw. Maybe I missed seeing my email. Update Just checked my email. I can't see any response. I enjoyed my visit in the store the other day and don't know why you have to respond after hours. Send me an email during normal hours is fine. Looking forward to the info I requested.
Friendly prompt and informative.
If I could give 0 stars I would. The service here is horrendous. They are all about the money. They forced me to pay 130 dollars to get my keys back, claiming that they had to pay the technician when the technician looked at my vehicle for maybe 5 minutes to diagnose the problem. The technician also had the audacity to tell me that when the check engine light comes on, the damage is already done to my car which is just not true. Saint John Hyundai will never get another cent from me and I will make sure to let my friends and family know not to purchase from them either.
Great service with Ray!!! Extremely for our new wheels!!!
Excellent dealer, lots of new and used vehicles. Staff is friendly and helpful, knowledgeable on their vehicals. Dealership is undergoing renovation but no services are affected.
Dan was an amazing sales representative for us and very helpful in finding us the prefect vehicle! Highly recommend working with him!
Huge Thank you to Ray Challoner for great service! We had such a great experience purchasing our new vehicle at Hyundai that I sent my mother to Ray for help when she was searching for a new vehicle. Ray helped her with her decision of leasing and has helped her and answered every call and question she has had since ! Always going above and beyond! Thanks again ! We will definitely be back
Terrible service. If I didnt have extended warranty through them I wouldn't go back.
The Staff at Saint John Hyundai are so friendly, efficient and helpful.
Contacted Mo last evening concerning a vehicle of interest and he almost instantly got back to me with all the info that I had requested, plus a walk around video of the vebicle. He couldn't send the Carfax last night, but it was sent first thing this AM. We visited the dealer at noon today, unfortunately the vehicle was not what we wanted. Mo was more than happy to talk to us concerning the vehicle and even suggested another one. All in all, we found Mo excellant to deal with, even though we didn't purchase.
Ty is the guy! Awesome service ????
We had 3 recalls on our car that we knew nothing about. Until we blew our turbo oil line and had to get my car towed to a garage and it cost us 350 dollars and the towing. We went to Hyundai after being told by the garage we took it to there was 2 recalls on our car. When there they told there was a recall the the part we just paid 350 dollars for. Which we did not receive. We asked to get are money back for the part we were told no but that they will take the part out and put a Hyundai part on for free. we told them no. It's already fixed and we had went 2 weeks without a car already and this wouldn't had happen to the car if we were had received the recall. We could had blew the engine but they didn't seem to care. And I say they I mean the service manager. Apparently it was head office that made the call to not refund the money. So least to say I will not be buying anything from them again. And I was a costumer for over 10 years bought 2 cars from them and that is how we are treated.
Candice Wright is very professional and gets the job done fast. I highly recommend her to friends and family
Hyundai came through for me when Honda let me down. I'm glad it worked out like that cause I've had two hondas before this and the hyundai elantra is the best car I've had yet.
ALL staff very professional and knowledgeable, truly client focussed! Service department provides timely service and follow p.
I had to purchase a vehicle after mine was in a car accident. Thinking about buying a vehicle in the midst of a pandemic was daunting but Saint John Hyundai made it so incredibly easy and convenient. Everyone from my Sales Consultant (Ty Nelson), to the Sales Manager (Donna Gulliver and Alex Halassy), to my Business Manager (Tammy Doyle), to my Delivery Consultant (Mark Farwell) were so helpful and accommodating. I felt safe from all the safety measures put in place by the dealership. They listened to what I wanted in a vehicle, and offered suggestions that would fit what I wanted and described and helped me pick the vehicle that would be best for me within my budget. They were more than helpful in protecting my rates and strived to get the best price they could even though it took me a while to finalize the deal. This is my second vehicle from Saint John Hyundai and the customer service they provide is amazing! I highly recommend anyone buy a vehicle from them as they do make you feel apart of the Hyundai family! I definitely do love my Hyundai <3
Robert BOUDREAU not happy didn't get his recall done but they said they will do the other one done also free car wash said the governor put a stop on the recall so t his car does not catch firer
Ty was awesome to deal with! Answered all my questions and helped me throughout my purchase of my new vehicle! Highly recommended visiting Ty if your looking for a new Hyundai!
Ty was absolutely perfect to deal with! He found the exact vehicle I wanted, brought it in quickly, and was extremely helpful with questions through the process! Highly recommend!
Need a new car go see Dan at Hyundai he is phenomenal
Never had service as good anywhere else.They know how to treat a customer
I would like to thank Dan and the other staff from Saint John Hyundai for taking such good care of my mother during the buying process of her new 2020 Hyundai Kona. She is extremely happy with her new vehicle and I am very excited for her!
We bought our Hyundai at another dealership and they never helped us at all so we decided to do our service and maintenance in Saint John and so far they have been amazing. My only regret is when we bought a new vehicle that it was not in Saint John. The other dealership we bought the vehicle at are not that great. We will continue to do business in Saint John.
This place is awesome I've never had an issue in the past 10 years. There very helpful ,very polite ,and very informative. I will never go anywhere else .
I just purchased a 2015 Hyundai Tucson from SJ Hyundai. Mo Joudeh was my salesperson and he was excellent to deal with, very helpful and made the purchase easy and quick. Appreciate all of your help Mo !
Thank you to Mo, Ty and Dan for their assistance in getting me in my new wheels! I cannot thank you enough!!
Always great service.! On our second vehicle from here !
Great service as always
Saint John Hyundai is a fantastic dealership.
This is probably the best place for vehicles and service in the city hands down! Ty Nelson is extremely thorough and transparent when it comes to sales. His knowledge of vehicles is top notch. I will only buy a vehicle from him!
Bought a car there today.
Huge Shout Out to Rebecca Yerxa in the Service Department ! Thank you so much Rebecca for taking such good care of me Tuesday evening. When I arrived to pick up my Santa Fe after being told it was ready earlier in day and then getting someone to drive me an hour and them leaving only to find out that no my vehicle was not driveable. You set me up with a rental vehicle and kept me up to date until my vehicle was ready. You ROCK Rebbeca!
Ken was very friendly and helpful. Would definitely recommend! Quick and easy service.
Awesome customer service from barb and Becky at the service desk keep up the amazing work. #lovemykona
Many friends of mine have had issue after issue at SJ Hyundai. Bring the car in for an oil change, return to the dealer only to have several other issues appear out of nowhere or have issues reveal themselves a few days after having dealt with the dealer. My personal experience was dealing with a sales rep who kept calling and calling after I made it clear that I did not want to purchase a car from them as I figured I could not afford the car. He kept insisting I come back and take it for another drive to change my mind because I "loved the car so much". Badgering customers into making bad financial decisions is not how you're going to retain customers. If I could leave 0 out of 5 stars, I would. From all experiences I've heard from SJ Hyundai, it's been nothing but pathetic. I recommend you purchase a vehicle or have your car serviced elsewhere.. Not worth being a VIHO member with all the garbage you have to put up with over there.
Can not say enough about saint john team. We are so thrilled and customers for life!!! Ray and jordan of the saint john team are the go to guys for us! They rock....
Had a great experience buying my first Hyundai. Ty was amazing and went above and beyond to help me out. Would highly recommend Saint John Hyundai and especially Ty Nelson when looking to buy a vehicle ????
Very covid friendly. Employees were great. Very clean.
Very nice people workig there, very good attention and service
We had the best experience at Saint John Hyundai today! Mo did an amazing job helping us get exactly what we wanted. We left the lot very happy!
First and last Hyundai I will ever buy
I got a call from Mo about a buy back on my Kona lease he asked if I would give him 1/2 hr of my time so glad I did. He was very helpful, super nice and got me into a new Tuscon which I love and also gave me his cell number and told me if I had any questions just txt him. This is now my second vehicle from them. Great place no complaints from me.
Amazing team! I have an amazing Tuscon thanks to all of you! Ray- outstanding customer service! Thank you for coming in so late after working all day to have her ready for me as I couldn't wait.lol. Tammy in finance- you are a gem! Thank you for making it happen for me. Outstanding service! Donna -thank you for swag bag & coming to say congrats.Dan- very much appreciated the customer service . Such a great team! Very impressive. Highly recommend.
Ty and Dan and everyone from the sales and service and finance departments were great! They made buying a car easy and painless. I will definitely lease another vehicle from these folks in the future.
Thanks for selling my mom what she was told was a new 2020 vehicle when it was previously owned and had been in an accident! Accoused my mom of painting vehicle! Really scamming a senior! Shame on you. Sorry but the VIN number tells all! Your lucky i don't live there or you would have a lawsuit on your hands. All she wanted was you to buy back the car!
Great service desk. They were able to see us right away while traveling.
The service department staff were friendly and prompt. I appreciate the free WiFi and coffee.
Took my truck in to be cleaned and washed and waxed and they did a great job thanx
Went in for a recall, and got a free car wash and my windshield washer filled up .thank you
Service department was terrible. Two days to diagnose a problem, and still no work done. Would think otherwise in buying a vehicle from there
All the Staff Sales and Service are Amazing
Thank you so much Mo ( sales consultant) for making my recent purchase at Saint John Hyundai such a pleasant and smooth process. You listened to my needs and had me in my new vehicle within 24 hours. Loving my new wheels!
Ken Butler (salesman) was great to deal with. They don't push up sales on you which we liked. Good value on trade in.
Terrible customer service ever in Atlantic dealership Sales person told a lie(was told $1000 off then denying it) together with sales manager so I asked the store manager to help but totally ignored my situation. They have no gentleman's agreement Can not trust those guys ever again! I purchased a 2019 suv from Moncton Hyundai after
Fabulous experience. Ray was wonderful and went out of his way to accommodate me. I have recently moved to the province and there was much to do. I could never have done it with out Ray Challoner. I was also impressed with the Covid precautions at the dealership. Thank you Ray!
Friendly staff. I'll change was expensive.
The service at Saint John Hyundai was incredible. Our salesperson Mo was wonderful. We were able to get our car super fast and he was very helpful and made sure I understood how to work every aspect of my new car. I would definitely recommend purchasing your next car from Saint John Hyundai and if possible to have Mo as your salesperson. He made this such an easy and painless experience.
Dealing with Dan in sales and I couldn't be happier, he was super accommodating and wasn't pushy about selling me a suv which usually turns me away. 100% recommend
Ray Challoner is the best cars sales man in Saint John come see him at Saint John Hyundai
Excellent service! Most importantly not just during sale process but also after. Recently bought used car from Hyundai dealership. Sales specialist Dallas is very knowledgeable and amazing person & professional, no pressure sales, explained all in every detail and provided few opportunities for test drive. was assisting during every step of the process. Financing specialist Jordan is very fast and great professional. Searched and locked best financing rate, prepared all documents and guided us through important details just in the minutes. Service mechanic is awesome, diagnosed source of the noise from under the car and fixed as promised to my full satisfaction. Have really good feeling about doing business with this dealer as all staff is friendly, knowledgeable and always trying to help the customer. Not just to sell the car but to retain long standing relationship.
Top quality staff.
Went in today very great service so happy to have my Hyundai
I’d like to thank Candice Wright at Saint John Hyundai for the service they’ve given me these last few months, December 17th 2020 I got in an accident as most know and lost my beautiful Accent, Candice has been in contact with me every week since the accident asking if I’m ok and regarding a new car, of course my luck it has taken two full months to receive funds from the insurance company to the finance company which is ridiculous but Candice made sure everything worked out in the end, today I’m a proud new owner of a 2017 Hyundai Elantra LE On February 10!!! I can’t believe this has taken so long! But I now have a new automobile that I can call mine!! I❤️ My Hyundai
Jay and saint john Hyundai as a whole impressed myself and my kids with their friendliness and attention to what I was looking for. Saint John hyundai went above and beyond to get me into my new 2018 santa fe within my budget.
Great as always TY looked right after me
Awesome service, Love the staff there, Never disappointed with Hyundai!
Jim Mantler is amazing, he went over and beyond to help me get the perfect car to fit my budget. If you’re looking for a new car I highly suggest going to Jim.
After a little confusion could not have asked for a better car shopping expierence.Do all they can to make your expierence carefree.
Friendly staff and quick service, bit pricey though. Was never able to benefit from any of their monthly offers
We were super impressed with how smooth things went and how friendly they were. Things were explained and no time wasted when I told them what I was looking for. Got a great deal.
Buying experience was exceptional. Excellent service and concern for my needs.
I love my Hyundai Thank You Ty Nelson for making this such an easy and painless process
My husband and I been to Ty 3 times now. He always goes above and beyond. Thank you Ty!!
Mo and Jordan were excellent highly recommend!
I purchased a 2020 Hyundai Sante Fe and had the best service. Candice from sales hit every point I wanted in a vehicle with fast efficient service. I am so pleased with my experience with this company and love my new wheels. Thank you Hyundai !
Bought a car on a « sale » day where we could spin the wheel. My participation was denied since i guess they get to choose who can participate. Got a bad experience all the way. Too bad they had the car i wanted. They clearly don’t beleive in beeing polite. Contacted the general manager before doing this review but i got completely ignored. This tells you alot on their customer service after you signed the papers.
The service I received at Saint John Hyundai was incredible! Our Sales representative Ray made the process of purchasing our new vehicle effortless and enjoyable from start to finish! Ray listened to what we were looking for, guided us through the process from start to finish and made sure we were well informed about all of the amazing features of our Santa Fe! Great dealership+great sales rep =Happy customer????
We have purchased multiple vehicles from this dealership, always had all maintenance done here as well and very displeased with how we were treated recently. We had made an appointment for a screw in one tire and we had replacement tire in car, told the receptionist we were waiting. After an hour to patch one tire, we asked about how much longer and were informed our vehicle wouldn't be seen that day and given our keys back. When asked if we could still drive with the tire, we were informed no, it was unsafe but we could use our donut tire. No help was provided to help change the tires. When we called to make a complaint on how we were treated and the vehicle was not seen during our appointment time that was scheduled, we were told by Supervisor Barb we would be contacted by the end of the day or at the latest, the next day. We were never contacted! So we contacted Costco, they removed the tire from the rim and put our replacement on the rim for NO CHARGE. We will be going back only for warranty. Never purchasing a vehicle from here again. Thank goodness for Costco's help!
Rewind noise Ref#REF# 171 694 05 I am writing this letter to advise that the issue is resolved. I wanted to bring to your attention the personal service we received form Alex Halassy. He went above and beyond. He worked with us and was always concerned and supportive. Great service provided. We were impressed. We will recommend Hyundai to our family and friends. I also want to mention that Candice Wright, the person who sold us the Santa Fe. She was very supportive as well. In closing it is we want to say thank you to both Alex and Candice. Ruth Fitzgerald
I find the service to be really good. My vehicle is taken in on time and finished in a timely manner. Everyone is really friendly.
Shout out to Ray Challoner and the team, for helping us find another perfect vehicle. Second car we've purchased through Ray and remarkable service each time. Highly recommend.
I have purchased 3 Hyundai Tucsons over the past few years and love driving them. The dealership treated me respectfully and were professional and friendly.
Very unhappy with saint john hyundai. I have a 2014 saint john hyndai with 55,000km that has caused me nothing but problems since purchase. It has the extended 7 year warranty or 140,000km which seems to be doing very little in my favor. The clutch had gone in my car so i called saint john hyundai inquiring about the issue and was told your clutch is not under warranty. Then I was later told there was a 20,000km warranty .From the beginning I Kept getting different answers depending on who I was talking to. After i was told my clutch was not under warranty i had taken it to my own trusted mechanice it turned out the slave cylinder (which is infact under warranty) was the problem and when it wore out it leaked break fluid through the clutch system contaminating my clutch beyond repair (also the starter had gone but this was not my concern). The slave cylinder and clutch were hyundai parts purchased from hyundai and along with the aftermarket starter i had a bill of almost $3200. I took the broken Hyundai parts into saint john hyundai explained my situation. Although i felt they did not do their job looking into the matter in the first place I still accepted some responsabilty told them i was not concerned about the starter or the labor cost as they did not do the work but i asked them to cover the price of the slave cylinder and clutch as they would have records of the payments and I had brought the old parts in so they could see the issue They said there was nothing they could do I asked how they could justify profiting off of parts that were clearly worn out, broken, and under warranty sitting in front of them. I was told i did not get the work done by them. Regardless of who did the work broken parts are broken parts I was told that it was hyundais decision not Saint John Hyundais, i love how they passed the blame as if it was out of their hands however the warranty was paid and arranged to "Saint John Hyundai" they are responsible.. BEWARE PRUCHASING ANY EXTENDED WARRANTYS!
Shout out to Sales Rep, Anna Mitton who was so great to deal with and very patient with my many questions and test drives. Anna, Donna, the Service Department combined with Hyundai's great vehicles and 5 year warranty are the reason I keep coming back!!!
Ray Challoner at Saint John Hyundai went above and beyond with customer service .
I would like to give a shout-out to Ray who has always provided terrific service to my family and has never left us leaving saint john hyundai disappointed, I would definitely recommend him to anyone who is looking for a new ride.
I have dealt with many different salespeople at lots of different dealerships and Candice W surpasses them all on every level. She made the car buying experience so pleasant for us. She happily answered all our questions unbothered (and trust me there were a lot!) She was determined to work in our budget but seemed more determined to make sure we were happy customers. She was willing to go above and beyond for us and made us feel special. I highly suggest going to see Candice if you're interested in buying a New, or used car.
Thank you Mo for the best customer service! It was really worth the drive from Moncton ! You we're able to get me the car that I wanted and make arrangement so I can leave with my new wheels extremely happy ! Buying my car at st john hyundai was a great experience, Mo wasn't pushy and I didn't feel like I had to buy that car, he gave me the time I needed to think and make the buy soo much easy even via text messages. He explained everything I needed to know and make sure I understood all of it. I left the hyundai dealership with the biggest smile on my face. Thank you again Mo & Tammy, it was a pleasure meeting you guys. :)
Candace Wright was an absolute delight to deal with while searching for a new vehicle for my husband and I. Not only was she welcoming and kind, but she went above and beyond for us. She is very knowledgeable and listens carefully to what you want without having you feel like you’re being pressured. She takes her time and gets the job done quickly, and efficiently. Candace assisted us, and 3 other family members and friends get into the vehicle they wanted. All with fantastic end-results! I highly recommend her if/when your time has come to look for a new (or new to you) vehicle! 10/10 for Candice Wright!
Got told to "slow down" on a test drive of what was supposed to be a sporty car.
Great sales people, friendly service. Love my Kona
Waited over 5 hours to have a key coded and a diagnostic on a faulty cruise control . Great cars but 3 rd rate service ,i encourage a manager to justify this . Update On this visit we were told if we did`t like the service to go to Fredericton and this was for warranty work !
Customer service is excellent
Staff professional and friendly . Great service!
Love my Sante Fe . great folks at hyundai very friendly and helpful
It's great experience buying a brand new 2021 Hyundai Santa Fe with Saint John Hyundai
It’s was a different experience ....Thank you Hyundai Saint John ..To Ray (our sales person)and Tammy who assisted us on our journey on purchasing our new vehicle Kona 2020.we are happy about it...and to the Hyundai team more power hope you could provide a good offer to your future customers....
My wife and I have bought two Santa-fe from Ty Nelson over the last 5 years. Very nice and friendly person. His after sale is 5 star also. That means a lot to me. Will buy my next SUV from Ty Nelson.
We would like to thank our Sales Consultant Mo, and the rest of the team for our great experience purchasing our 2021Tucson.
Best quality,great price and friendly staffs
Their customer shuttle took me right to work. They looked after my car while l was at work. I'm very satisfied with customer service.
Never bought a car but the sales person was quite nice and I would deal with him again. If anyone is wondering the name of the sales person was "Kenny".
Dan from Sales and Jordan from Finance did a fantastic job assisting me in the purchase of my new Kona. So happy with the service and my new Kona
Every experience with Saint John Hyundai has been wonderful! The staff are friendly, knowledgeable and appear to really love what they do!
Great service n prices are great too.....only thing missing was pizza for supper time sales
Saint John Hyundai has been a part of our family for many years. We have just purchased our fifth vehicle from them and our experience has been great. From the sales staff to the service team, I haven't experienced service as good at any other dealer. Honest, fair and dedicated, what more can one ask.
Ty Nelson is amazing he got me into both of my vehicles first a kia suv then 2 years ago a brand new Tuscon that I love Thank You Ty fir all yiu did for me
I purchased my first hyundai from Ty Nelson in 2016 and when I decided to purchase another new vehicle this year Ty was my first call. I told him what I had in mind and he had 3 models ready for me to test when I got there. There was no question of whether I was going to purchase that day, I just needed to pick the right vehicle and Ty made it easy! I do love my new Hyundai as much or more than my first Hyundai but Ty's service played a huge part in my decision to purchase from Saint John Hyundai for the second time. The entire staff is great...friendly and helpful. I also should give special mention Tammy Doyle as she gave me excellent service on both purchases as well. Thanks everyone! I LOVE MY HYUNDAI ????
With the drive through opening up that will make the experience at SJ Hyundai that much better.
Friendly staff but EXTREMELY slow even with appointments. Came to have one tire changed and waited 2 hours
AMAZING experience with Hyundai SJ recently! My sales consultant Mo was SO awesome.. wasn't entirely sure what I wanted and he was so patient, helpful, and knowledgeable! Even sat with me and went over multiple financing options so that I got exactly what I wanted at a price I could afford. After learning my last car got wrote off after an accident, he even got me a set of winter mats and winter tires on rims!! On top of that, Tammy on the financial side went ABOVE AND BEYOND to ensure I was approved for financing from my bank. Perks like VIHO, excellent extended warranty, and I also received a free oil change/car wash as well! Will DEFINITELY be returning here when I need another new vehicle!!
If your looming for new car or new to you see Ken Butler at Saint John Hyundai