Reviews of Mercedes-Benz Moncton (Car Concessionaire)

Sherri-lynn Crocker

After looking everywhere for the car I wanted in Newfoundland, I decided to call Mercedes-Benz Moncton to enquire about what I wanted and ended up speaking with Andre Drisdelle from sales who helped me find the exact car I was looking for! He was super friendly, easy to talk to, answered all my questions and kept in good contact! Excellent customer service and he is really knowledgable about all the cars which I liked! I'd also like to thank Kim Labrecque for all her patience and work into making the financial process easy seeing as how I was so far away! She is great to talk to, really understanding, hard working and extremely friendly! Super glad I went with Moncton Mercedes-Benz and happy I had the chance to work with Andre from sales! Definitely recommend Moncton Mercedes-Benz! Thank you to Andre & Kim for making sure my car made it fine all the way to Newfoundland!

Moncef Lakouas

Yvan is definitely one of the best relationship builders I have ever met. Service above and beyond expectations from the shuttle service to senior management.

Trebleda Uaedirb

Both my wife and l were not impressed, and as importantly quite disappointed, by the bilingual Sales Representative. For this reason, we opted out of purchasing a new Mercedes or, for that matter, any other vehicle from this dealership. And, we won't be back!

Mario Nadeau

(Translated) Good service (Original) Bon service

yassine errachidi

(Translated) An excellent welcome with excellent service Thank you Yvan Laviolette (Original) Un excellent acceuil avec un excellent service Merci Yvan laviolette

Zik Mir

I had lots of issue with my previous vehicle and i wanted to trade in. Not only they beat BMW's offer they gave me the best deal among 5 competitors all thanks to Yvan Laviolette. Once the purchase was done, he brought the car to me all the way from Moncton to Fredericton and took the trade in back with him. I felt very cared for and respected. Along with his manager Greg they made sure me and my wife are happy with the new vehicle and i could happily say this dealership is outstanding. I will go back to them for our next family vehicle. I give them 10/10 for everything. Yvan is the guy to go talk to when you go there, trust me!

Kim MacLaren

Appreciated Daniel's responsiveness to enquiries and GM Andres' transparency and approach.

Taeyong Yoon

This is my first time reviewing on anything but I must say after looking for a car I wanted on NB, Daniel reached out to me with the car I wanted. He is super friendly, answered all my questions and knows how to fulfill his commitments, I was so glad to get to speak with him. He made it so easy on all financing and trading in car, I’m coming back to Daniel anytime I need something. I really recommend to reach out to Daniel if you’re looking for any cars, they do have other brands as well if you’re interested in. Thanks

Tej Randhawa

Good staff.. very helpful.. always see Segian and Megan, they do their best..

Connor’s Corner

I can’t say enough about how great Daniel was during my process of taking delivery of my vehicle. Daniel kept me updated on every step of where my vehicle was in production and delivery. It wasn’t unusual to receive a text from Daniel many times on how my car was progressing and if I had any questions. Jason was also fantastic with financing answering all questions and concerns. The day we entered the dealership to take delivery was an amazing experience with Daniel, Jason and Greg welcoming us. I highly recommend Moncton Mercedes top notch service with fantastic vehicles!

維尼熊

Nice service staff. Small lounge space sits 6 but equipped with coffee machine and water. Compared to the dealer in Halifax, TriStar MB is better regarding efficiency.

Rostyk H

Very expensive! 140 cad an hour? no thanks! There are cheaper options in Moncton to get a diagnostics for your Mercedes. Try the Downforce guys, they do it cheaper and faster. Also I received calls from Tristar to exchange my vehicle. They offered a bit more than half of what it's worth. Not satisfied with the service, they didn't wanna let me have a look at the car while it would have been fixed. +wanted to change the rack and pinion which was totally fine. Make sure you check with other guys before paying a 4 digit pricetag with Tristar

High Jinks LK

TERRIBLE CUSTOMER SERVICE!! Went in to to inquire about the 2020 Mercedes CLA about 3pm in the afternoon. No sales people were to be seen. After waiting around quite a bit, checking out cars in the showroom I noticed a salesman in his office who made eye contact with me but never came over and offered assistance. Stayed there for about half an hour only because I found the new GLB fascinating. When i finally decided to leave another salesman entered and just smiled and went in. They seemed to do their own thing instead of helping out potential customers. Maybe because I wasn't that well dressed (casual shirt and pants) and maybe they didn't notice my '19 E Class. That's the way it felt. Well they lost on a 35,000 down payment as I would have seriously considered getting the CLA. Guess I have to go back to Oregan's Mercedes in Halifax where i'm treated way better

Ted R

Great and friendly

duhrailed

Beautiful place Very nice people

Ben Samareh

Top notch customer service***** I had an exceptionally wonderful experience at this dealership. Totally worth the trip all the way from Toronto. Thanks to Yvan, Andres and Marc for making this purchase easy and smooth. You guys are the best.

Lucien-marie Ndala

(Translated) Excellent quality of service. Your vehicle is cleaned before you leave. Which is greatly appreciated. Courtesy vehicle given should the repair take a little longer. Customer service is very considerate (Original) Qualité de service excellent. Votre véhicule est nettoyé avant de vous être rendu. Ce qui est très apprécié. Véhicule de courtoisie donné si la réparation devait prendre un peu plus de temps. Le service à la clientèle est très prévenant

Joe Metlege

Yvan is a top notch sales person. Very generous with his time and willing to do what it takes to get the deal done!

Michelle Dance

Unexpectedly purchased a new Mercedes A35 from Mercedes-Benz Moncton last week! We received a great deal and great service from Daniel in sales, as well as the rest of the team, and are very happy with our new wheels! Thank you for making our big purchase a fun experience :)

Jenny Celly

All I can say is that the customer service at Mercedes-Benz Moncton is top notch. Salesperson Daniel Rhyee is not only super friendly and kind but he also went above and beyond to provide me with excellent customer service. He explained everything really well on pick up day and we really appreciated the presentation of the car. Thank you Daniel for being so sweet! General Manager Andres Monterrosa was also very helpful and professional as well as Mohammed Syed who helped with the trade of my vehicle. Thanks Mercedes-Benz Moncton staff! This is the second car I purchase with you but definitely not the last :)

Noufel Bouazza

It was a great experience with Mercedes Benz, especially with Greg Bourque, he was always available when I had questions, I really liked the service.

Danny Gauvin

I brought in a 2009 ML350 to get serviced yesterday morning and knew how expensive it would be. I bought an aftermarket fob online to get programmed and read that it would be a match. I was told the programming couldn't be done but they still charged me the whole $140 for something they didn't do!!!!! I was expecting maybe a few bucks charged but not the whole amount!!!! I felt ripped off by that. A warning to all, looks like you need to pay about around $700 to buy and program a lousy fob through the dealership. Despite this happening, I have to admit that the service was excellent otherwise. If they didn't charge me the full amount for something they didn't do I would have given 5 stars.

Ravi Pullela

Great experience with during the pandemic, purchased vehicle from out of province. Delivered promptly. Staff worked very hard to make experience as smooth as possible. Special thanks to Daniel, Greg and Kim.

isabat canada

This dealership it's useless they should go out of business we can't even have an oil change before a month you go there and they have 4 cars in parking lot You order a part and you wait 6 months. This is a joke.

Mike Tyler

terrible service

Karen Langin

Daniel found me the perfect car. I really appreciated the effort and great service. Very Friendly and made the process easy. Staff were amazing also!

Luc Melanson

These guys have your back. The steps Mark took to make sure everything was right for my purchase went beyond expectation. I want to thank Mark, Tim and Tristar for stepping up to the plate. Without me even asking, they went out of their way to make thing more than right.

MJ Boudreau

It’s no secret popular belief tells us that when purchasing a vehicle, be on high alert as to not be taken advantage of by a slick car salesman. As a second time buyer from Moncton Tristar I can attest to have recently received the ultimate best customer service on behalf of Daniel in the sales department. I’d like to highlight the fact that at his young age, to possess a work ethic like his puts any hard worker to shame. His work ethic is defined but not limited to exemplary initiative, the utmost attention to detail and a genuine passion for his work. I’ll be the first to admit that when purchasing a vehicle I can be quite demanding, time consuming and critical. However, when spending a notable amount of your own money, one feels the need to critique, question and demand without hesitation. Thus, another reason the car sales and service industry has been shown to be of the most stressful environments in which to be employed. Regardless of demands already imposed, Daniel made himself readily available almost anytime, was very quick to respond and did so for several days following up to me picking up my new vehicle. I felt my needs we’re not only heard but taken on, and none the less, resolved in a very timely fashion. I felt like I was receiving VIP treatment all while being appreciated for my loyalty. I never, not once felt pressured into buying something I personally felt was not necessary, even when recommended by the dealership. From the get go, he valued the customer to salesman rapport more than a potential and even sure sale. I lack the proper vocabulary required in which to properly explain how rare it is to feel genuinely valued by someone providing a service to in return, profit from your purchase.I can’t thank Daniel enough for making the process feel seamless, better than expected and just a flat out fun, authentic experience. I’ve been a customer with the Moncton Tristar dealership for almost six years now and overseeing Daniel’s sales is Greg Bourque, sales manager who is worth mentioning. Previous to me being tended to by Daniel, Greg had been the person I had the pleasure of doing business with. Over the year he has consistently, and effortlessly made me valued, heard and very much appreciated. His passion for vehicles, and most of all Mercedes-Benz is quite admirable. I’ve felt I can easily confide and count on Greg to be on my side regardless of this issue at hand. His knowledge, expertise and calm demeanour will instantly make you feel held in high regard. If you’re thinking of buying, looking to buy or just browsing for a vehicle new or used, please take the time to stop by and see what they have to offer, you won’t regret taking the time to do so and I’m confident in saying you’ll feel how they stand by their Best or Nothing slogan. We all deserve the best, Greg or any members of his team will gladly deliver nothing but that. A very satisfied customer, MJ

Marc Boudreau

We just purchased our C300 from TriStar in Moncton. Yvan Laviolette and the rest of the staff made this a very special experience. The attention to detail and the time Yvan spent with us answering all our questions was very appreciated. Thank you TriStar Mercedes-Benz Moncton

Tejpreet Bal

Best in service and A+ for hospitality, very polite and genuine staff . One of the best mercedes benz showroom i have ever visited.

Charles Poirier

(Translated) I recently participated in the purchase of a car from MB Moncton. The experience from start to finish was very positive thanks to the skill and kindness of Yvan Laviolette. A big thank you to him and to the whole team. (Original) J’ai récemment participé à l’achat d’une voiture chez MB Moncton. L’expérience de début à la fin a été très positive grâce à la compétence et la gentillesse de Yvan Laviolette. Un gros merci à lui et à toute l’équipe.

W Heelz

Beautiful dealership, very friendly and helpful salesmen

Rene Saulnier

We had heard from a doctor that the Moncton Dealership had amazing service and good deals. This proved to be true and they gave us top dollar for our trade in. The whole team worked together from Terry in Service to Greg the Sales manager and salesman Ovila Gallant and we would also like to thank the finance manager Kim Labrecque for making our experience the best ever. The team was looking out for our best interest taking time to answer all of our questions with honesty and professionalism being very knowledgeable. We would recommend anyone to buy from this dealership and experience the difference excellent service can make happen. We feel blessed and we will be back to buy another Mercedes Benz in a few years with them again. Mercedes Benz has always been a family tradition. Thank you for making the car of our dreams come true!

felix leblanc

Great service. Great mechanics. My mechanic named Alexis always delivers does a great job.

Shane Fisher

Very happy with my time with Greg Bourque at Tristar. He was friendly and knowledgeable but most of all, he loves cars too which makes the experience even better for me.

Gilles Leblanc

Purchased our first Mercedes from MB Moncton last week. Great service from Daniel our Salesperson and the rest of the team. Best car buying experience in 25 years!

Jeff McGrath

I would like to take the opportunity to highly recommend Andre Drisdelle, Sales & Leasing Specialist, at Mercedes-Benz. I purchased a used vehicle from Andre at the Dieppe, NB location in June after seeing the vehicle posted on their website. It was the specific year, model and trim that I wanted, but there was just one difficulty – I live in Ontario. I trusted Andre to give me an overview of the vehicle, all by email, text message and phone as I could not view it in person. Andre did not let me down. I flew from Toronto to Moncton, NB, where Andre kindly met me in the vehicle at the airport. The vehicle was exactly as Andre told me it would be. After a confirmatory test drive and a short visit to the dealership to sign the paperwork, I was on my way – driving back to Toronto from Dieppe. The vehicle, and Andre’s excellent service, did not disappoint. Thank you Andre!

atanas S

Terrible service. Waiting more than 24 hours for a simple spare part quote.

joshua landry

The experience at this dealership was none other then the best! The took the time to explain and go over everything and where very upfront and honest with me. My dealer Yvan made sure that when I picked the car up everything was perfect! Thanks for everything to all the staff!

Maxime Larochelle

Yvan Laviolette made this not just a transaction but a great experience, I will definitely purchase my next car from him , great service and I highly recommend!!!

Alain Vautier

Great service, everything went smooth, Daniel was really helpful. He did the drive to their other dealership in Saint-John on his day off to pickup the car I wanted to buy, so I could get the car earlier, that's literally going the extra mile!

Preeti

Yvan is the best sales person we have ever come across.He is GEM of a person and he knows how to fulfill his commitments and exceed expectations of his clients.Kind hearted and passion driven,the company is lucky to have such as awesome asset :) Deepak and Preeti

Steven ONeil

The staff at TRISTAR were attentive and very helpful. Mr. Bourque went out of his way to ensure I was satisfied. I look forward to my continuing relationship with the dealer.

Frank J

Just bought a car from this dealership and all I can say is I am very impressed by the overall experience, the attention to detail and professionalism of the staff. Even if the current context makes it hard to negotiate, Daniel went the extra mile to make sure we made a deal. He took care of everything I asked and delivered on all his promises. From the onset he promised me the MB experience and highest standard….and he did not disappoint. If you are looking at getting into an MB look no further and reach out to Daniel. He will take good care of you!

T Richard

It was a great experience with Mercedes Benz Moncton, especially with Greg Bourque, he was always available when I had questions, I really liked the service and the staff projected a positive and friendly image..

Koen Koolen

By far the best experience I’ve had at a dealership. When a fun trip to Moncton turned into a nightmare full of car troubles, I was instantly put in a horrible mood. Miraculously, the team managed to cheer me up quickly. I, personally know very little about cars so when the manager explained the issues to my very upset parents over the phone, I was more than grateful. Not only did he save me from incurring their verbal wrath but he simultaneously put my mind at ease and reassured me that the potholes were the real culprits. If it were up to me, I’d rename the place FiveStar Mercedes without thinking twice.

lisa casey

YUP...Made an appointment 1 1/2 week ago for a transmission oil and filter change in my E63, got there and they didn't have the parts to do the job.. ????

J Spe

I recently purchased a pre-owned car from your dealership on April 26th. The vehicle in question was a 2018 Hyundai Santa Fe XL. Let me start by saying the sales experience was great and the car was as described. I did not dicker or try to negotiate the price at all. They only thing I asked our salesman to have done prior to pick up was wash the vehicle and fix a rattle from a rear sun visor shade on the driver’s side back door. It rattled at highways speeds. Upon pick up the car was washed and he said the shop had put two way tape to correct the rattle of the rear sun visor. The following week the salesman sent a message asking how everything was going and I mentioned the rear visor still had the rattle issue. He offered to have this fixed if we would like to drop the vehicle off. We scheduled an appointment for the following week and dropped the car off on the 12th of May. My wife dropped it off on her way to work and picked it up at 4:45pm on her way back home. Upon her arrival I went out to see if the visor was still loose only to find a very disappointing service job done to the vehicle. I immediately sent a message to the salesman along with pictures. I have attached the pictures for your review. The three issues (two of which you can see in the pictures and one I would have to show in in person) are. The technician heated the visor up I am assuming in an attempt to soften the adhesive tape but it ended up warping the visor itself which is what made me look closer. Upon closer inspection you can clearly see he also cracked the visor. Now I am not saying things do not happen when a technician works on a vehicle but I would have expected the employee to advise the service manager of the issue and said service manager should have called me explaining the issue. I am sure we could have come to a speedy resolution. The third issue is the visor was also reinstalled incorrectly way to far forward. Now anytime you open the front driver’s front door it hooks on the rear visor and rubs. I had asked the salesman to have someone call me, he informed me Mr. Syed would be in contact to have everything corrected. That was May 13th. I again spoke to the salesman on the 14th and he said he would make another request to have someone call me. On the 17th again I sent a message to the salesman asking if he had heard anything back on the issues. He informed me he had exhausted all his efforts to have this issue resolved but was at a loss as to how to proceed. I am just writing to express my disappointment in regards to this situation. To turn a customer that was giving rave reviews to friends and family for the service your salesman had given my wife only to have it all turn sour over a rear window vent with a cost of what I am assuming is less than one hundred dollars including labor is unimaginable to me. The lack of follow up by Mr. Syed speaks volumes. I wish him the best in his future endeavors but I can guarantee Mr. Syed will not be selling me a vehicle in the future. You know what they say it takes a lot to wow a customer which the salesman had done for my wife. It is unfortunate that the lack of after sales service by Mr. Syed made the salesman’s effort pointless. I would like to add if you can’t trust a technician to correctly install a window visor I can just imagine the things they do that are hidden from plain site. I did finally receive a follow up email on May 25th but after two weeks since my comlpaint I had already ordered the visors myself and have since had the replacement installed by a reputable service department. Thank you for the lack of after sales service, it will not go unforgotten.

Hashem Aliter

Excellent service! Special thank you going to Daniel. He is professional and very helpful. Our highest recommendations!

janet wright

I had a very positive experience at Mercedes-Benz Moncton. Daniel worked diligently to find me a vehicle and I am delighted with my Mercedes. He put no time frame on the time he spent with me and his advice was invaluable. I had numerous texts and visits with Daniel. He is extremely knowledgeable and went to great lengths to educate me - quite successfully. If ever he was not available Yvon, Greg and Jason were very generous with their time. An excellent experience ! I was always welcomed there.

David Williamson

Greg and other staff were a pleasure to deal with, no high pressure, just the comparative facts. Of course they also sell a great product.

Teo S

Great staff, amazing product, lovely customer service. Everybody was so nice, I worked more directly with Yvan and he helped me so much with all my requests. I fully recommend Tristar Mercedes Benz in Moncton!

michael cormier

Dealt with Greg Bourque. I was torn between two vehicles and The Mercedes was a close second. It was a tough choice and in the end it was the car and not the salesperson that won the fight. Out of all the people I had dealt with at all the dealerships, Greg was by far the best to deal with and not just by a little, the service and answers he offered were far superior to the services I received from anyone else.

Francois Boisvert

Amazing place to shop for a vehicle. I originally went in thinking everything would be over my budget but I was dead wrong. They have cars that are the same price as other imports. Most important of all, the shopping experience was the best I ever had for a vehicle. Everyone on staff, from Justin (salesperson), Marc (Manager), Alex and Kim were incredible and made this experience truly special. I felt like they truly wanted to help me and sell me what I was looking for, not what they had to get rid of. By far, way better service than any other dealer in town, I suggest you stop in and have a look, you won't be disappointed.

Hung Le

Wow. Amazing Service from the sales staff and management . Everyone was amazing and friendly. A big thank you to Daniel for his professionalism. Love his positive attitude and always pleasure to deal with . I highly recommend Daniel . In addition, Yvon. Thank you

Amy Willis

Absolutely amazing service. We were on a road trip with our 7 children and needed repairs asap. They took us in with no warning and got the job done! So glad for their service.

Rochelle O

Our second Mercedes, first purchased at this dealership and have been doing service with them for years. Great experience, thanks Andres and Daniel!

Yoga and Meditation For beginers

Yvan was very very helpful, honest and professional in helping me with selecting a vehicle to purchase. The sales team here takes really good care of their clients from my experience. After owning 4 vehicles in my life, this was the most professional service i ever had from a sales point of view. If anyone planning to buy their next vehicle, i highly recomend Mr Yvan and Tristar mercedes in Moncton.

Sam Kim

This is my 2nd time purchasing cars with wonderful people like below. I recommend Mr. Andre Drisdelle as a nice and patient sales person also he shows excellent customer service under limited time and negotiating pressure with us and keep transparent process until finalizing the deal. Mr. Mohammad Syed helps our trade in process with very professional manner and shows other options to compromise our expectations. Ms. Kim Labrecque is super kind and the best financial manager in Moncton presenting all other options with clear communication technique also helped our financial process smoothly. I believe she is a good asset for the success of the dealership. Finally, Mr. Andres Monterrosa is managing all the car purchasing process with his crews very reasonably and professionally.

mamou boisvert

(Translated) Impeccable garage as well as the staff! (Original) Garage impeccable ainsi que le personnel!

Chris Chamberlain

Yvan delivered the Sprinter we were looking for. The purchase experience couldn’t have been easier with good communication. Thanks

Tom Clark

I have visited the Moncton dealership on a couple of occasions, and have had the pleasure of working with Greg Bourque and the sales team. The entire experience was very professional with product presentation, and the process of pricing and trade in evaluations conducted in a first class manner. I experienced excellent follow up, and a courteous and dedicated effort in meeting my requirements. I look forward to returning to the dealership.

Andrea AllaiN

I have purchased several high end cars over the years but I must say that purchasing my new MB with Daniel was by far my best experience. Daniel is a gentile soft spoken gentlemen who is not like the " typical car salesman ". No pressure and he is eager to be of service. Top notch guy!

homayoon jazebi

We're very happy that the services and dealership is now available in The Greater Moncton area! Very nice place and friendly people. Greg in the sales and Miguel in service are especially very professional and helpful, among the other great personnel. You should go and see them!

Douglas Hall

Great service, friendly and knowledgeable about their cars. Andre is the man!

Chris Agoot

Looking, checking and buying a car should be a beautiful experience.. that is what Daniel makes us feel. We are so happy from start to finish. Daniel raised the salesman accommodation to topmost level. We are so lucky we were able to find a car and our salesman is Daniel and finance is Jason. Daniel have so much passion in selling cars. He knows his craft and will take it extra to assure the clients are happy and understand their needs. Daniel is not the type will sell you things for extra even you know you wont need it. He cares and value his clients and make sure that they will get what they need. He takes it extra by letting the client know the service time, changing of tires time, etc. Jason on the other hand is very helpful in our car financing and car registration. Jason did everything from start to end. The rates he was able to get us is very affordable. They are both easily reachable either via email, phone or text. I Highly recommended Mercedes Benz Moncton! I guess once you get mercedes, you cannot go back. Thanks guys!

Janick Savoie

(Translated) Excellent service! Courteous, friendly, simple, available ... When purchasing our vehicle, we did business with Greg Bourque. He advised us very well and answered all of our questions quickly. Whether by txt, email, facebook .... it is always available even after the sale, it answers our questions. I'm already looking forward to buying my next Mercedes Janick G (Original) Excellent service! Courtois, amical, simple, disponible ...Lors de l'achat de notre véhicule nous avons fais affaire avec Greg Bourque. Il nous à très bien conseillé et a répondu rapidement à toute nos questions. Que ce soit par txt, email, facebook.... il est toujours disponible même après la vente, il répond à nos questions. J'ai déjà hâte à l'achat de ma prochaine Mercedes Janick G

Jason Bernard

Very nice dealership, Yvan Laviolette was our salesman, he took the time to make a video of the car we were interested in, going over the deals, trade etc, and following up on our delivery and making sure everything was good, Went over the functions of the vehicle and all the excellent gadgets the new mercedes comes with. Again thank you for your follow and service you and your team provided. Jason and Elena.

Keifer Hynes

Very welcoming and knowledgeable experience at tristar even during this pandemic were in, very thankful for Yvan Laviolette and staff for helping me acquire my first vehicle.

Sailesh Bhogadi

I was at Tristar Moncton Dealership in search for a new car. The staff in general were great to deal with, in particular Yvan Laviolette (Sales Person) made the experience even better. He is a incredibly nice guy who knows about the cars on the lot. He cared about getting me what I wanted and did not try to push things on me. I have been to many high end dealerships (such as BMW, Volvo, Audi, Jaguar..etc) both in Halifax and Moncton and my experience here was the best experience I had at any of those dealerships. I will come back to this dealership for my next purchase, and would recommend them to anybody in search for a Mercedes.

Sijia Ge

it was a good experience. Greg was helpful. really good customer service.

Stephane Leblanc

Amazing service! Very personable and friendly staff! As far as dealership goes I would recommend these guys over any. If I didnt have a mercedes I still would bring it there.

Abdel Rahman Saadeh

Great dealership. Could potentially convert you from a BMW fan to a Mercedes fan easily. Go see Greg Bourque. He's been more than helpful and knowledgeable.

Pete McNair

When shopping for a vehicle at Mercedes Benz Moncton I’d like to suggest reaching out to Daniel - Sales Consultant. I recently purchased a preowned vehicle from the dealership and Daniel went well beyond the call to ensure this transaction went through flawlessly! The vehicle was not an expensive purchase but Daniel treated me as if I was buying the most expensive Mercedes on the dealership floor. Well done Daniel …. I’ll be back as a result.

Millie Landry

Excellent staff and selection. Makes car shopping a very pleasant event

Catherine

(Translated) I recently purchased a CLA250 from Mercedes Moncton. Yvan Laviolette was extraordinary. He was kind, professional and accommodating. I highly recommend. (Original) J’ai récemment fais l’achat d’une CLA250 chez Mercedes Moncton. Yvan Laviolette a été extraordinaire. Il a été gentil, professionnel et accommodant. Je recommande fortement.

David Simpson

We recently purchased a vehicle from TriStar in Moncton and had the extreme pleasure of dealing with Yvan Laviolette. We were a cold call customer and had no previous dealings/referrals to go on so it was completely up to him to make an impression. We can say without question that he was not only a true gentleman, but he took the time to get to know our wants/needs/deal breakers and the purpose for the purchase in effort to help us make an informed decision. Our experience from start to finish was nothing short of textbook perfect in how a true customer service experience should be and I congratulate TriStar for snagging him as one of their representatives. Great experience from start to finish - Yvan has even checked in with us after the fact to see how things are going to ensure our contentment! Out of all the vehicles we've purchased over the years this was definitely our best experience and we wouldn't only recommend Yvan to others, we promise to be back. We would be remiss if we didn't also mention Andres Monterrosa who we also dealt with in the business office - completely professional but laid back and personable. Thanks guys for the experience. David and Alesha Simpson

Hubert Seamans

Andre Drisdelle and his team provided excellent service during the recent purchase of our dream convertible! Knowledgeable and friendly with honest advice allowed us to trust him in completing this deal- we highly recommend him and TriStar Mercedes- Benz!

M T

Great customer service! Was treated wonderfully by staff!