Reviews of Fox Subaru Fredericton (Car Concessionaire)

Jo Anderson

Friendly staff. Good working atmosphere.

J. Leger

Although we didn't buy a car here the salesman (Jeff) was helpful and friendly without making us feel pressured.

manonarock76

I'm looking to purchase a new vehicle (SUV type) within the next 6 to 12 months and had stopped in the get some preliminary information and feel for what Subaru has to offer. Upon walking in to showroom we (partner and i) were greeted by Jeff and offered a coffee (Starbucks at that!) or hot chocolate. btw a actual brewed coffee, watched the machine grind the beans myself. We explained to Jeff our timeline and what we were looking at in Subarus vehicle lineup, Outback or Forester. Jeff confidently answered all the questions we had and very efficiently provided us with some guidance and initial pricing/financing highlighting key items/variables. My wife believe that Subarus were out of our price range but the models we looked at were very affordable for us. There was no pressure and Subaru provided a very comfortable atmosphere. We ended up test driving a 2019 Forrester sport model and well what a treat to drive, sells itself. In summary the professionalism and expertise we recieved from Jeff at Subaru was excellent and has placed Subaru at the top of our list. We look forward to visiting again when we were are closer to our purchase timeline.

Carl Cyr

Courteous and professional service personnel.

Kirby Walton

Great friendly service!

Taylor Doherty

Great staff

Jodi Haley

Never returned my calls, emails, and have completely ignored my business. Won’t be back.

D B

Friendly guys at the parts counter. Just wish their parking lot wasn't so awkwardly placed due to the traffic circle.

Michael Leblanc

Had a problem, went there for repaired. They were not able to fix the problem. They provided a rapport saying so and suggested contacting Subaru Canada because the car is still half under warranty. Did that, Subaru Canada said to contact …

Jennifer Kenny

Amazing service! I'm not from Fredericton, but was there for work. My oil light came on just before heading back home and so I wanted to address it. I had some oil, but it was so windy and cold I couldn't open the oil cap and the hood of my …

Work in Progress

Excellent on time service, professional and courteous staff.

Ang M

Amazing people, great service!

Scott Fillmore

Need a better selection of used Subarus.

Kwasi Canuck

Very friendly and helpful staff. By far the best dealership mechanics I have dealt with.

Sylvain Ouellette

Its the second time they work on my jeep,last time was a major breakdown and the technician came in on a weekend to fix my crosstrek.These guys are awesome for service,would recommend them anyday.thx kirby and the gang. ????

Bernie Connors

Great service visit today. No extra charges and they even threw in a free car wash.

Noah Johnson

Felt unwanted. Car salesman was very snappy, and didn't help us find the car we were looking for. Very low inventory of vehicles. Only vehicles in stock are 2016 models which can be very inconvenient for someone that is buying used.

Airmid Bodyworks

Helpful sales folk.

Marjorie Dubé

Friendly ! They gave some treats to my puppy while we were waiting to have the car done :)

CDN Adrian

Beautiful building, great staff and an excellent product! I've talked to several people in the building and they are all extremely professional and easy going!

David Jamieson

Just picked up my 4 th Subaru, the new one is an exact copy of the one just returned. That tells my story.

Bryan Tait

Went in for an MVI. Friendly, helpful staff. Speedy service.

Jackie Kitchen

Merry Christmas!!

Jeff Johnson

1st experience...they sold me a car. So far so good ????

Stephane DjWakky Hudon

Great service! Totally recommend

Jamie Rice

Fox Subaru went above my expectations when I was looking to purchase new vehicle. Very friendly staff (especially Marc). Great Starbucks coffee!

Tim Grasse

Customer service and the staff. This place is the real deal. Great place and will go back.

Janet Kilbride

Kirby has always taken good care of me and my car.

Shhh Itsa Secret

Brand new facility. The service department is amazing.

Cams Cars

This place is the best

Sharon Dion

When buying a second hand Crosstrek I had Fox Subaru check it out. They had advised me very well in the past and again this time. The first dealership I’ve dealt with in years I actually like. Shout out to Ward Clowater for his honesty.

Vanessa Court

Awful dealership. Completely ignore you if you're young. Have been there several times with my spouse, they see us, ignore us and walk away. No "hello", no " how can I help you today?". Nothing. Direct eye contact, then the sales people walk away. Little do they know my spouse and mine's combined income is probably 5 times more than they make. Completely appalling. It's a shame they choose to be discriminative because someone would have walked away with a healthy sale, but now we will NEVER buy from there.

Mr Ghost

Very good dealership, I bought the car here and they are pros

Lance Allen

Great people to work with.

Alexei Turkin

Good, fast service. Dropped the prices for the A service, which was nice.

Steven Targonski

Staff seemed uninterested in even having a conversation, seemed like they just wanted to go home and could care less about making a sale. Never seen this in any dealership, was ready to buy but the sour taste and lack of caring made me …

Andrew Burtt

The gang at Fox Subaru are awesome.

Susan Adams

I recently investigated Fox Subaru as I was not familiar with the models. Salesperson Cain Yao did a fantastic job in introducing all the vehicles with no pressure for a sale but rather an informing attitude along with the assurance …

Danny Elliott

The interior of this place is incredible. Nice lounge area to sit while waiting for car service.

Martine Larouche

Good and fast service.

Cory Harper

Review revised, nothing against any of the helpful staff & workers whatsoever though! Blame the execs!

Scott Howells

Always takes great care of us and our Subaru. Would recommend dealing with them anytime. They provide amazing service.

Roy Rogers

Excellent service even at a very busy period

Jayson

Very pleased with my new vehicle, sale was smooth, no pressure. Service has been a bit of a wait to get into, chalk this up to tire change over season.

Dani L

Drove my brand new 2019 Subaru Ascent from Alabama up to New Brunswick and received a low tire pressure warning. We pulled into this dealership to help and they were about as far from helpful as they could be. Ended up driving to Costco for …

Stephen Carr

Well taken care of here, good free coffee, wifi, shuttle service, and amazing customer service.

Selim Erguden

I have recently got 2018 Subaru Forester. Marc True was very professional and helpful and made the whole experience memorable for me. If you are looking for a Subaru I highly recommend dealing him. Moreover Brent Madden helped me about the …

Dale Wells

I love my subaru

Kaaren YoungLebert

Nice cars.

Mohammad El Smaily

They have good mechanics and they also help in fixing some minor body issues (bumper, fender, bumper pads, clips, etc). Very helpful staff and, as said before, they have a nice lounge to wait while car is in service.

Barry Burton

Upfront details.

Shane Wan

Cain is such a great salesperson! Very good product knowledge and patience. Fluent in both Chinese and English. We were not ready to buy but Cain was not being pushy. Really liked dealing with him and would definitely recommend this …

stuart scott

Jim is outstanding sales person. They are professionals at work. And Subaru is a very good car for the money. Simply put, you get more for your money.

ANGIE CARR

I have now purchased 3 Subaru's from Fox and it's been hands down the best new car purchasing experience each and every time. The service has been top notch and the vehicles impress more and more each time.

David Halfyard

1300.00 and no car for 13 days. Got car back and still doesn't work. Worst service I have ever witnessed. If you purchase a car here I wish you the best of luck.

Marc True

Unreal good....I mean OMG

Michele Savoie

Friendly staff, great service.

Marlene Gagne

They listen to you and fix the problem I like my winter wheels.

Paul Lavoie

My universal joint was replaced under warranty even though it had just creaped over the 100k. Great service, got a good deal on all season tires. (matched costco). Ward and Kirby great to deal with. Good coffee.

Daniel Legacy

Great service

Gilbert Boucher

The greatest customer service I've experience in Fredericton for the last 20 years...Fredericton TOYOTA here is a guide for you to learn how customer service works. Hats off to you Fox Subaru!

Rick Scott

Great sales and service staff.

Remy Rosinski

By far the best Subaru dealership I’ve dealt with. Everyone is very kind and helpful. They’re speedy and efficient. You can’t go wrong with Fox Subaru Fredericton!

Bob Rose

Good service!

Decodesign DS

Kirby and Matt were great. They repaired what needed to be fixed always with a smile and patience. Thanks for your great service.

Rooted Zen

Great service and they have a very cute mascot dog.

George Fredericks

Second vehicle purchased. Great product. Wouldn't own anything else. Friendly knowledgable...best around. Highly recommend

Reggie Chabassol

One star only because zero is not an option. Got a recall "repair" completed and have had issues ever since. Recently the electrical problem has gotten worse and I called to see if they could do anything but I was told "It's tire season" and that they couldn't fit me in for 2 weeks. So selling tires is more of a priority than a safety concern. Nevermind the fact that when I had the "repair" completed I just barely got on the highway before may car went into limp mode because it was installed incorrectly the first time. Absolutely awful service. Would not go there or buy another Subaru, ever.

Pierre Landry

Great staff. Service dept second to none.

gregory jardine

Went in for MVI appointment. They took me in early and I was on my way before my actual appointment time.

Brad Van geffen

Amazing customer service and sales, 10/10 would recommend. Gave me what I wanted on my trade in, had exactly what I wanted for a vehicle and were quick to fix a mistake on my paperwork the next morning even though they technically could …

Gregory Jardine

Good service, prompt, all requests completed and additional item repaired under warranty without hassle

Courtney Roach

HIGHLY RECOMMEND Fox Subaru in Fredericton. The staff are helpful, friendly, punctual and there for you! They don’t just care about the pay check, they want you to have the best experience and the safest …

Jennifer “Jenn” Colford-Dallaire

Love my Subaru ????

Teri G.

Always fantastic service. On time, clearly explain any issues, charges without 'dumbing down.

Amy Soucy

Fast service and very nice staff

Sean Eidt

Best sales and service people anywhere. Anyone who says "never take your car to the dealer" has never dealt with the fine people at Fox Subaru!

Julie McCarron

I just bought an Outback, and my buying experience was awesome. There was no pressure from any sales people. They were great! I highly recommend Fox Sabaru. I love my Outback!

Jeremy McBride

I had a fantastic experience dealing with Eric and Ryan here at Fox Subaru. I’ve never had such a smooth buying experience! Highly recommend!

Chris Jackson

Good service and very helpful staff!

Lindsay Kay

Fast, friendly, efficient and fair.

b t

They have excellent team have never had a problem there, their mechanical team is excellent have never had problem they went beyond my expectations great place to buy a car from 10/10 would recommend

Dave Tracey

Excellent sales and service staff prop up a great product. Very satisfied with their business.

Millie Landry

Great sales AND service department and staff. A rare gem in NB and in the car dealership industry

Ty Hardy

I was able to negotiate a fair price for my BMW with Cain on my trade in. Cain looked all over the country to get me the exact car I wanted without having to pay any extra freight!

Kathy Casey

Exemplary service! Courteous compassionate and professional. Simply the best, always.

Don Cleveland

Great service and staff!