Reviews of Century Subaru (Car Concessionaire)

Fancy pants

Where shall I start. Bought a 2013 subaru wrx from them and as soon as I drove it home into my yard the check engine light came on and started stalling, misfiring and not idling. I had to get it towed and fixed at my local dealer. I also noticed the main wiring harness under the dash was cut open. They said they had no idea why it was cut and it was not because of a remote start. I told Gordie the manager there that I want it fixed and he refused to get fix my harness not only that but he sold me a car saying ice cold a/c even though it all leaked out a week later mostly likely charged it up for the sale. Soon after the motor bottom end went. Good thing I had bought the warranty. It would of costed me $15000 for a new motor and work done. I must say Gordie and the managers there are useless and hide stuff. Simply unprofessional. Don't recommend zero stars if i could

Melanie Barter

I have purchased 4 Subaru Foresters from Aberdeen. And I have my car serviced there too. The customer service is excellent. The name has changed to Century Subaru but all the staff is still there.

Kira Heinze-Milne

Spoke with Jordan Denis, test drove a 2019 Crosstrek. Jordan was very knowledgable and answered all of my questions. Also, did a great job pointing out features I would have missed on my own without making me feel like I was being "sold to" if that makes any sense.

Al Barriault

Always quick ,Professional, and accurate Service

John Trivett

Very Helpful people. Can't go wrong

Yandere Valkyrie (Kusanagi)

I don't write reviews too often, but I felt like I should here. A few years ago I was in the market for a Subaru BRZ, and I'd come here looking at them, I'd spoke to one of the staff about financing, taking it for a drive, all that fun stuff, was in love. But at the end of the day, they couldn't give me the best price, one of the service guys here actually recommended I take a look at the (Now defunct) Scion version, the FRS, which due to some special offers toyota had on at the time, I managed to get for a huge price lower than I could have gotten a BRZ for. That's really stuck by me all these years, they put a customer before making themselves money, and I've never forgotten it. I've also been able to buy some parts from my FRS from them since they're interchangeable, and they can generally get me stuff faster than toyota can. Once again, I'd just like to thank these guys, even thought I've only bought parts from them so far, someday, maybe we'll see about a next Gen BRZ if it ever happens :)

Chelsey Brown

6 hours late on car, no parking.... service manager was quite snotty on the phone. Wont be going back for service. Sales team and Gordie in pre owned are great

Stephen M

Great techs and service dept. They helped me out in a bind. Thanks again!

Joe Arseneau

Always a good experience, easy going and laid back yet helpful employees in both sales and service. No high pressure tactics at all.

Gary Ogden

I'd give them 5 stars except for the fact that they try to force you to buy the invisible etching on a vehicle. There's no insurance discount for it, and no proof that it is of any benefit. The people are nice and the rest of the buying process is fine.

Ragnarok

Great staff, If you are looking to buy a Subaru ask for Tony and tell him Mike sent you :)

Tom White

Excellent service and followed up, above and beyond. Highly recommend.

Michael Steeves

A great experience buying a used Subaru

Jon Northrup

Recently purchased a Legacy from Aberdeen motors. Jordan Denis was great to work with and was very knowledgeable on the product. Thanks

Paul Howard

rudly altitude and worse service

Ben Kingston

Great customer service, they dont waste time like some car dealers, they know what you are there for and get it done in a reasonable amount of time

Chris Stapleton

Great car dealership. Unlike most these days, they let the car do the selling.

Charlie Christensen

Awesome staff. Very helpful

Cindy McCreadie

Tony, our salesman, was knowledgeable and very friendly. The finance department excellent! No pressure with extras. Timely and very happy with our new Crosstrek!

Emily Colwell

Bought my 2015 XV Crosstrek from Jordan last year. Great experience and have been using the service centre since. Very happy with service so far!

Marlene McVicar

Bought a new Subaru today - Jordan and Mary Anne in sales went above and beyond to make sure I left a happy customer. Well done!

Ethan Noel

Visited the service department; helpful and willing to go the extra mile

paul mcdonald

Always pleasant to deal with

jan Hohmann

Only car service place that actually adheres to the time line you chose, in my experience!!!!!

Joanne LeRoy

Always friendly, prompt and personable. Appreciate the extra effort to accommodate me today when 'something came up' unexpectedly. Great service.

Sarah Riche

Customer Service at Aberbeen Subaru is always attentive! Love the experience each time I go, and they are so accommodating to the customers needs. Have owned my first Subaru for 2.5 years and already thinking about my next new vehicle!

Brandy Robinson

I leased my first Subaru (2022 Ascent) in November and I’m loving it! Sales Department was great to deal with!

Andrea Kilpatrick

Tony was the best!

Allyson Nicole Finley

I initially sent to this dealership thinking I'd buy a new Subaru Crosstrek, however there was a used RAV4 on the lot and I've always loved them. Paul worked with me allowing me to test drive both vehicles, and gave me an awesome explanation on Subaru's and took the time to show me the features that make them stand out. He is very passionate about what he does. He was patient, kind and answered my endless questions. I felt bad when I chose the RAV in the end, only because I could tell Paul lives and breathes for Subaru's. Even then, he still treated me well. I've been to many dealers and talked to many sales associates while searching for my next car, and Paul is above and beyond the best.

sylvie Leblanc

I was in the dealership yesterday looking at a Subaru Outback and was served by Jordan Denis. He did an awesome job in showing me all the features on the car. Two????up for the quality of the service received.

Phillip Whiteley

Six star

samuel otoo

Great service

Tanya Pennell

I purchased a used Subaru last week and I had such a wonderful experience. I'm from a different province and the customer service from not only Nic and Kelly but from Matt as well was absolutely amazing. They helped me throughout the entire process and made sure everything was seamless. I can't say enough good things about the experience I had and I would 100% do it again with this team. Definitely recommending them and this dealership to everyone.

Marcel Bourque

First service there. Excellent service!

Dawn Henderson

I brought my car in for servicing and had a wonderful experience with the service team. Super helpful and friendly... oh and we can't forget sweet Lucy the dog!

Kay

Always friendly, great service.

Johnny Deschamps

Took 2 visits for them to diagnose an obvious bearing issue (highway humming and knocking in turns) that I’ve been experiencing for over 2 months now. First visit they brushed me off bearings are good and claimed the sound was from the axle seal... lol anyone ever hear of an axle seal knock? Took the opportunity to do a bunch of minor repairs including an alignment. I called 2 weeks later to get an other look at it because the new seal obviously didn’t fix the knock and some recall work. The male service advisor brushed me off and blamed after market parts. Does anyone care? Is anyone listening? Second visit they conveniently diagnosed the bearing issue during my failed sticker inspection. Unsurprisingly, the wheel they were unable to align during the first visit is the very same wheel with bearing issues. Requiring me to take a 3rd day off for this bearing. The explanation they gave me this time was sometimes the hub just just goes. It’s been 2.5 months of knocking + an unalignable wheel, this isn’t new. Finally, they also said it was safe for me to drive the 80km home with the busted bearing. However the very same bearing is what failed my safety. All things being said, Amy Dicks, the service advisor, is a gem and it’s a shame the other employees in the department don’t care as much as she does.

Rob Jeffrey

If you want terrible, overpriced service, and snotty sales staff, then this is the Subaru dealership for you.

Barb Curry

Great staff, great service, love the second hand vehicle I bought.

Danielle Mckenna

Awesome experience,great service and an excellent detail shop very helpful.

Shawn Avery

Great experience I highly reccomend Nic Henderson

Bob Andrews

On Sept. 9/21 I attended this dealership with my 2013 Subaru Legacy for a Motor Vehicle Inspection (I had an inspection from Ontario and I did not share this with them). Report delivered to me was - lower control arms, all pads and rotors and a rear wheel bearing. Cost $2499.00 + tax. The explanation from John (service advisor)was that the rotors had rust on the outer edge and would eventually would move onto the part of the rotor that the pad travels on. Any car in north America has this. But what really got was the mechanic, when asked to do something else said "I'm trying to figure out how to update the infotainment system. On Sept. 14/21 I took my to a nation wide New Brunswick approved inspection center. I paid only the inspection price. Buyer beware.

Eddie Martin

Friendly, informative and not pushy. Did not tell pressured yo make decisions right away.

Shirley Walsh

Love my Subaru especially now that I own mine outright !!!!

Kim Tanner

We were travelling through St John and a friendly local pointed out we had no brake lights. We called Aberdeen Motors. The service manager was very helpful and kind, gave us directions and had the technicians take our car in right away. We knew there had been a recall on the lights. They checked things out, found out the lights both burned out at the same time (what are the chances of that?) They did the recall anyway, replaced the bulbs and sent us on our way in no time. Excellent, friendly service, I would highly recommend this dealership!

Colin Barrett

Great staff on the Service Desk

John Casey

Appointment started on time and ended as promised. Service tech pointed out a Technical Bulletin and suggested service for that too.

Nelson Anthony

Excellent service from John and Emery. I would highly recommend

gerald guitard

Very knowledgeable

John Robertson

Fast we were in and out for an MVI in less than 30 minutes. Awesome.

Dana Hansen

Top notch sales, Jordan and Mary Ann were a pleasure to deal with. No high pressure sales and very transparent with everything. Highly recommend.

Syrus Daver

Fantastic service, they truly go above and beyond for their customers!

Hugo McGraw

Thanks you guys!

Kathy McKnight

Picked up a replacement bulb for my Impreza fog light. It was instock and reasonably priced.

Ryan Pond

I will never buy another Subaru.

Barry Nice

Mask required

Ryan Carson

Absolutely brutal service. Would not recommend to anyone.

Brendan Fraser

I purchased my crosstrek used from Melanie. She really took the time to find the car for me! I didn’t feel pressured at all. Kelly in finance was awesome. I got there and everything was ready to go for me. Can’t say enough good things!!

Jean-François Dupéré

Recently purchased a used Subaru from Aberdeen and I am very happy with the sales/service received. Tony was very helpful and went out of his way to ensure we were happy. Would definitely recommend anyone looking for a car to check them out. The short experience I had with the parts and service department was good.

Ruth Holden

Jules had me in & out before my apt. time :)

Ben Lordon

Service is atrocious. Will never buy another Subaru strictly due to the service department.

MIKE Keyes

Great service . Paul Gautier great friendly sales person very helpful recommend him if your looking for a car go see Paul

henry lee

Great service

Rodger Scott

Excellent

David Wilson

Great service ????????

Harry Follett

We are on our 5th Subaru. First one bought 2005, recent 2019 Crosstek. Best value for cost compared to market competitors. Excellent service and have had very few issues over the years. High reliability and safety. One of the best AWD vehicles in the market. Love to drive them in the winter.