Reviews of Glacier Honda (Car Concessionaire)

Peter Oostlander

Hardly any inventory available to purchase. The lot looked empty. Nice sales people tbough!

miranda boisvert

Customer Service was incredible! My Sales Consultant Alex Bayoff was polite, respectful and very professional. Glacier Honda made my buying experience seamless and quick!

Shawn Trommeshauser

Helpful and friendly service!

Zoe Laisnez

Got us exactly what we were looking for. Good customer service

Joanna Markin

Worst experience ever trying to purchase a car here. Deceitful and highly questionable practice. Sad that what Ron Cutler built to be an amazing addition to the area has turned into a corporate nightmare!

Iron McK

Just bought a CRV from these folks. Best all around sales experience in the Trail, Castlegar area that I could find. No pressure, honest, and accomidating to my needs. Would recommend to anyone!

Rich Boughton

Martin was very helpful, great service. Thank you.

KYZER SOZE

Jebidiah is the coolest, honest, funniest, sales guy ever.

Devin Wescott

Friendly staff, extremely knowledgeable and all round great environment.

Judy Keus

Great staff

Ken Hanson

Awesome Dealership

Fraser East

Best automobile dealership. Ten years and counting. Honda pilot service outstanding. Can not say enough as to quality and professional service.

Dyan Gale

These people took care if me. My car was clean and fixed. Loved it.

Stewart Minns

Great staff very friendly and helpful!

Cody Keus

Great service!

Rick Elliott

Glacier Honda is a great place to purchase your next Honda Vehicle, Mike Lowton and the team have all the answers and solutions to your car buying journey. Great place to do business

Bradly Nault

It's a Honda. Enough said.

Chris Macmillan

Very professional service

TheJohnnystockman

We’ve been overly impressed with our 2016 Honda Civic. Car has been great. My wife hit a rock last year cracking the plastic on our under carriage. We made an appointment to have this fixed and just get a routine check up on the car done while it was in. Got a call saying they needed to do the rear breaks too but parts aren’t in so they would keep the car till Monday, this was a Friday. Okay no big deal. Wife picks up car, billed over $1000 and when she goes to drive home the dragging from skid plate is still there. Oh and they never fixed the under carriage, it would still need to be another $300 to get done what the car was originally brought in for. Kind of long winded but not impressed with them at all in parts and service. Definitely won’t be bringing my car back there.

valamirov

Amazing Dealership!

Gurpreet Singh

Poor customer service. Booked an appointment 2 weeks advance to change tire and asked I need tire of same brand that I have now. They said we have it and on the day of appointment said we don’t have it. It’s so disappointing and made me wait 4 more days. Still didn’t get tire.

Roger Williamson

I did not have a pleasant experience at all. We live almost 2 hours away and we’re told the vehicle we had put a deposit on couldn’t be picked up almost a week later. We were told they could have a remote starter installed and then we were told they didn’t have the tools to make it work. So now we had to make another appointment for the remote starter installed. We felt we were misled from our first phone call telling us they had a vehicle we were looking for only to find out there had already been a deposit put on the vehicle. We finally told them to take the car and sell it to someone else. I was done!!

Katie Berry

Great staff, and lots of Hondas!

John Greaves

They answered my questions. Fast and helpful.

Guy Stokes

***Update - 2021*** While I still love my Odyssey, and am still really happy with the sales staff, I do have to amend my review to comment on the Service Side of this place. I'm not going to go into detail, as that would be way, way to long, not to mention my blood pressure, but suffice to say that our servicing experience with Glacier was anything but good. It was/has been so bad that I will no longer take my van there for servicing ever again, and if I ever need to do any sort of work that requires a Honda Dealership to do the work, I would, and will rather drive all the way to Kelowna to get the work done. I will never recommend this place again, which is a shame because Honda's really are amazing vehicles. ***Original Review*** Bought a 2016 Odyssey and love it! Salesman are no pressure at all, very helpful, and really tried to help you save money. Would recommend highly!

Coral Cullum

Lovely people! Great service.

Jon Smith

I always had a good experience here servicing my car ????

shnee barb

the folks in the service dept were exceptional. i was on a roadtrip in the area and had an ignition problem with my crv and they helped me out even though they did not make a dime off the exchange. they listened to my problem, made several recommendations and in the end i was helped out by a local locksmith (glacier lock and key) and the dealership was just happy that it worked out for me. restored my faith in dealerships. if i lived in the area this would be my go to for service without question. wish i could remember the young woman’s name that helped me, outstanding service! thank you again! wes from calgary.

Brandon T

Upfront and honest locally-owned dealer. They will answer any questions you have with sincerity and in a time efficient manner. My salesperson was Jeb!

ilove winter

Dishonest and incompetent

Steel Dove

I feel comfortable there. They explain what they are doing with the car and why.

Kent Wood

Good, an fast sent to!

Trenton Breeze

Great service

susan jane

I received excellent service from Alex in sales! He was extremely helpful, very knowledgeable, quite efficient, patient and kind to me during the process of purchasing a beautiful Honda Civic which arrived yesterday. Jake in financing was great and answered all my questions as well. Sales manager Martin tied everything together for me and gave me a great deal! Martin was awesome to talk to as well settling any concerns I may have had. I highly recommend Glacier Honda in Castlegar as it an excellent place to purchase a vehicle! Awesome customer service!

Josh Knudsen

Alex and the team at Glacier Honda are a top notch crew. Very privileged to have such a great dealership in our area. Purchased my used Non Honda vehicle from them and they made it a great stress free environment! Highly recommend Alex at Glacier Honda.

John Higgins

Excellent customer service

Stella Colangelo

Mike and the Glacier Honda team are the most top notch professionals to deal with. Perfection in customer service and are always keen to hear what your needs are and go beyond to meet your expectations.

John Melissen

Our van had mechanical problems while visiting the area on the long weekend. The service department was super fast to get us in first thing on Tuesday. They got the problem diagnosed and the repair done much quicker than we were expecting!

Lois Redick

Friendly.

Andre van Berlo

Take away: When you buy a used car here, have it thoroughly checked by another garage or mechanic before purchase! My experience has been a bit of a mixed bag. Sales staff was super friendly when we bought our car in 2019. But the car has been nothing but trouble since then. All kinds of repairs in 2019 (some done hastily by Glacier H), over 7000 CAD in repairs in 2020, and we just got the bill for the stuff that has to happen in 2021, total: over 6000 CAD (my heart sank when I got that bill). We bought the car for 8500 CAD so we'll be well over the actual cost of the car in repairs in 2 years time. I replied to an email from the new owner and told him about last year, not a single word back. I will not be shopping here and learned a valuable lessons: have your car checked by a mechanic before purchase. As I said nice staff, but I'd rather have a bad salesman and a great car than the other way around.

Heather Stewart

Thanks so much to Tracey in the service department for going above and beyond in getting my car fixed and back to me after it was vandalized! I appreciate it so much.

Cody Beauregard

Terrific customer service

R L

Professional, punctual and friendly staff!

Ralph Clarke

This recent Saturday, January 22nd I happened into the parking lot of your business, only to discover my rear tire was flat. I pulled into a parking space at Glacier Honda, where a very courteous Sales Manager, Martin Death invited us into his showroom for refreshments while an excellent young technician installed the spare for me. As a result of this unexpected service, I am writing this unsolicited testimonial in support of Martin and your whole organization which coordinated to fulfill my needs. I was struck by the generosity of spirit which my two friends and I were offered, with no expectation of an immediate car sale; in fact we were out-of-town strangers, very much in need of help (I was in dress cloths; the parking lot where I landed was cold and wet; I had never changed a tire on this car, nor done so on a previous one in over ten years). As a result of this service from your organization, which goes above and beyond all expectations, I will certainly sing the praises of Glacier Honda to my friends and family.