Reviews of HGrégoire St-Léonard (Car Concessionaire)

Carmines Tuscany Grill Cote-Saint-Luc

The salesman Spenser How is very nice, friendly and polite. His explanations were great and we are satisfied with his service.

Alex Nemeroff

Dropped in to get a price for my car. Spenser was super helpful and the whole thing was extremely quick.

Zacharie Lavallée

I wont even get into the details of why I consider my experience as being horrible because it would take way too long. In short the service was completely unprofessional and I would never ever recommend for anyone to buy their car at this place!!!

David Auclair

We bought a Corolla there with a set of winter tires 7 month ago that was suppose to be brand new. Now that we need them, they don't fit our Corolla. We tried to call HGregoire and they are putting the fault on us. We had to buy a new set of winter tires. Be aware of this car delearships

Défi Entretien

Thanks to Ali mawassi for your professional service! We appreciate all your help and support from the beginning. Will definitely recommend you our family and friends.

Bhavkaran Singh Chahal

I meet with Serge, He is too nice person and co-operative. I was confused with alot cars but Serge helped me choosing the best car. But Unfortunately my car loan didnt get approved from bank because i am a student & i work part time. hGregoire did a pre-check and said everything will be fine and i’ll get the loan. I got hard hit on my credit score because they applied to 5 different banks. They have a different team for Financial purposes, they must have warned me before, that i should be earning atleast 1800 per month to get eligible for loan. Which I read on google.

Jhoan Gonzalez

Worst customer service after sell that I have ever seen. First the sell me an extended warranty that I did not ask. After fighting to get the refund of that money. After I realized that they did not give me the proper amount for the check to go to the SAAQ. They sent me another check with another wrong amount and after that they never replied. Not even emails no return the calls. Useless staff. Btw the seller are good selling just that. They don't show you the number upfront. Always trying to hide something. Merci beaucoup. ****Update**** They never get in touch with me. Even if they said that they will.

Saladin Sally

If you go to this Branch ask for Raphael ! Professional amazing customer service great guy and hard worker ! ⭐️⭐️⭐️⭐️⭐️

Ian G Malderis

Amazing service and salesman are super helpful answering any questions.. i woul definitely buy from here again

Mathias Benitez

Good service, well attended, they help you check what they have in their inventory, if you didn't do it yourself beforehand.... but that's it, nothing extra, price focused, didn't buy my car there

Marco Baiocchi

Great prices on vehicles with warm, no pressure salesmen. I actually returned a car after a few days seeing it wasn't the car for me and chose another with no problems at all. The staff was great! This is my second car bought from HGregoire. I will be returning with my son who is starting to look for his first car. Ask for Serge Vinet in sales who took care of me. Update... I had to remove 2 stars due to a financial issue. Trying to get a hold of the Finance Manager on the phone was impossible even after leaving messages. Finally I had to go out of my way back to the dealer to resolve the issue in person through the head Manager.

ismaël

I visited this place twice. The first time: I took my time to take a look at their inventory of car and when I was finally approached by a sales man who asked if I was really interested or if I was just looking not only he was condescending but when I opened up to him to let him know that I have a great salary but not a very good credit he just told me to come back when my credit score gets better. 2 days later I went to BMW laval and got my self the car I wanted. 2nd time : I went with my friend and his wife to take a look at their inventory, they seemed eager to help but as soon as my friend said that he's not sure about his credit score, the sales person told us to come back another time so that no one wastes their time.. not knowing his wife had an excellent credit, they walked next door and got themselves a brand new car. So either H gregoire has made it their mission to disrespect and disregard people with real or possible interest of purchasing a car by hiring the worst sales representative ever or we we're just extremely unlucky. I highly suggest they take a deep look into who they hire and start training some of their staffs better or you know just give up and leave the chance to a business that actually wants to help people purchase their future cars.

Robert Turcotte

Great experience tonight in buying my vehicle! Spencer is a fantastic Salesman. Very polite, not pushy and knows his stuff. ????

Julien Rodrigues

Great place to shop for a car with a lot of great offers. People working there are nice too. Had the pleasure to deal with Serge Vinet. Very professional, friendly and I had a great service. I've visited a lot of different car dealers in the past week or so and received really bad services, including brand dealers like Kia or Ford. Would most likely go there next time I change my car.

ViVi Sanchez

Bad customer service. Bad attitude towars New clients from. No use of mask.

Graham Kallio

I think 1 star is too much. Bought a car 4 days ago, viechle had 9xxxkm 2017 model, was told everything was OEM. Car wouldn’t start this morning been just over 72 hours since taking possession and the battery is clearly not OEM, so the OEM warrrenty with the car manufacturer won’t replace this. Got lied to about the car, great feeling.

XIAOHAN JIN

I have to remove the good review. Because the car I wanted was not arrived in the store so they asked me to pay $300 deposit to be the first customer to test. And 2 sales confirmed with me that this deposit is refundable. Day after, I kept calling to their customer service to cancel my appointment and sent mail, left VM nobody answer me. Now, they don't want to refund my deposit and told me the $300 which I paid was for resevation, they don't need to refund. How terrible service !! Your sales lied to me and your online customer service being transfer me again and again. How you let your customer trust you any more.

Kinza Hasnain

Im writing this review to let people know that its better if they don't purchase a car from H Gregoire. You will have nothing but issues.. they ask you to remove the bad reviews so thats why you will see all the good ones only. Our car has has mutiple problems with no resolution.

Phillyphilmz mtl

Service was great and quick . Had no problems , with anything . Claude was the gentleman that helped me , he was very efficient. Helped out that that I already knew what I was looking for , it helped speed up the process.

Chocnut The mutt

Went to visit a convertible Mustang that is selling for almost 30K. Salesman didn’t even TRY to take the roof down when it was requested so I could see the car with the roof off. Says, sorry... battery is dead, feel free to look at other cars.... I was there SPECIFICALLY for THAT car! I’m supposed to imagine how it looks like? I drove from Vaudreuil-Dorion to have a look at the car, made an appointment and they didn’t even prepare the car so I can see all it’s features. Very disappointing experience! Stay away and don’t waste your time there...

Matthew Fleming

I presented Ali with a problem I was having during my car search and he solved the issue immediately. Fantastic experience.

Chef E

So I submitted to hgregoire my car that I wanted to sell,guy called me back,very nice and said to make appointment to evaluate the car ,the closest place to my house was this one in St Leonard.i prepared the car for evaluation,cleaned ... Basically wasted most of the day to make it pretty,when I arrived there,I see some guy, supposedly director,he lookedore like bad politician,not really polite or nice,he didn't even evaluate or looked the car,just said,it is too old so I can give you 300$ for it,I asked ,so you won't even look at it..he said no,why did I waste my day than !! I was really pissed off,I will never use this company to buy or sell my car!! Ever!

Theory. Neutral

They had about 5 salesmen sitting around, I was ready to purchase a car, but no one would help me. They insisted on taking my phone number and name and had me walk around alone outdoors with half of the cars lacking price tags. In 35 degree weather, not my idea of a pleasant shopping experience. F*** y'all I'll take my money elsewhere.

Carmen M. Arrastia

Marco was very nice and very open about car status and condition which is rare in my personal opinion/experience with other dealers. He recommended cars that were within my budget and didn’t look to sell me a vehicle I couldn’t afford. I really appreciate his honesty and I would def go back to HGregoire for a future vehicle !

Ss

My experience was very great! Ignazio Gullo took care of me to research for my car purchase. He was very patient and kind. He took his time with us with no rush.. I really appreciate his service. I will be suggesting my friends to go see him for their new purchase. Good customer service ????

Yitzchok Ahisar

Buying a vehicle at HGregoire Saint Leonard was a wonderful experience! My salesperson Alex was very patient, never pushy, and took the time to explain everything about the vehicles and the purchasing process. Vehicles are all inspected, cleaned up, and presented nicely, and at very fair prices. The place is large enough that there is a great selection of vehicles, with a fair amount of turnover, so there is no pressure put on you by salespeople to buy a specific car. I would definitely turn to this location again for my next vehicle, and advise everyone to try it out! Thanks!

Teresa Mascaro

Just bought a beautiful convertible Infiniti Q60 and received great service especially with my requirements with respect to the car. And NO , this is not a fake review. Thank you H Gregoire.

Elmer Gonzalez

Honestly, as soon as I got there I could feel a good vibe. I was greeted by Spencer, who was by far one of the nicest guy that I could ever ask for to help me find my first car. The staff at Hgregoire are very professional, friendly and ready to help you for whatever car you’re looking for. Thank you guys for helping me. I totally recommend this place if you’re looking for a car. If I could click on a 6 Star LIKE, i would. Special thanks to Nabil too for looking after me. I really appreciate your help. Again, thank you Spencer, Nabil, and the whole Hgregoire staff. Keep up the good work ????

Samuel Hautcoeur

In short: be extremely careful. Booked a road test, they confirmed the appointment but when I arrived they couldn't locate the car. Bad start - however, I found another vehicle that met my needs. And it was cheap, too! Great selection, great prices. During the road test, the CEL came on. They assured me it was nothing serious, and that they would pay for it. Couldn't get a copy of the inspection report - they conveniently didn't have the report on hand. I'm no idiot, but I figured that I didn't risk much since it was backed by a 30 days warranty. The car needed $1500+ in repairs, for various issues (bad sensor, dead battery, new wipers, seized caliper, filters, etc). VW dealer was alarmed to hear that the car was sold in such condition. HGregoire had me waiting for about a week and only agreed to pay when informed that the car wouldn't start. Makes you wonder about the quality of their 125 point inspection - if, in this case, it was ever done at all. It's been six months now, and the car is a money pit. Rust is starting to appear everywhere, too.

Nasir Al

The worst place to buy a motor vehicle. Reson 1. What you see its definitely not what you will get. 2. Delays on anything you will be promised. Ex... if you buy the a car and things need to be repaired. You will have to come back with an appointment. They will tell you this and that will be done that day. Never the case. I had to come 3 different days for my car. I didnt have a choise because i nedded the car for work. Trust me if i had time i would never buy a car from h gregoire... Be careful.

Mark Brzozowski

My wife and I went in there, we told a dealer that we were interested in a certain car, the dealer kept showing us other cars that we were not interested in. He then looked up the car we wanted and said that they had one but it was reserved. I knew it was a BS tactic, I even checked his screen when he left, it didn't say anything. They said that the guy would decide in 30 mins whether he would take it, how convenient. They kept making mock calls to nobody on speaker. He kept coming back with another excuse that he would talk to his director, or make another phone call. He then said that if we buy it today that we would go ahead of the person that reserved it. Such BS, if it was really reserved, you are not allowed to do that. Also we never got to test drive it which was the first thing we asked for since we got there. He didn't even know anything about the cars. I knew more than him after a few hours of research. After so many stall tactics, my wife and I just left without notifying him. I hope he is still looking for us... UPDATE: the car is still there

Paula Cerquera Tovar

We bought a car here but a week later we decided to exchange it, even though we were having difficulties with the procedure, the advisor Justin Fonseca solved everything and got us a better deal than we expected, not even the director of the place gave us such as good attention as Mr. Fonseca. If you want an SPECIFIC car, he'll do ANYTHING it takes to make you a happy costumer.

Rebel Joy Pedro

Serge facilitated me on my purchase for Nissan Rogue. He was very helpful and accomodating.

alexane dubois

Took a long time for me decide which car I wanted, Andrew (salesman) was very patient and didnt try to rush me into anything, very different from every other dealership. He made sure the car was polished and perfect for delivery and remained available for any questions. Elie (sales director) and Ali (financing agent) were also very receptive to comments and demands, I have to say it was a very smooth process even though it took time to finalize everything, there was never any pressure. Recommend for sure!!!

Mannu Maken

We are purchasing our second car from this dealership. It’s absolutely the best experience. They’ll find you the car that suits all your needs and budget. We were represented by Michele, it was just a delight to have her as our agent. She gave the best suggestion and options, according to our needs

KRISHNA CHAITANYA GANGICHETTY

I want to give less than one rating but there is no choice Firstly, the customer service sucks. The call will go to reception and they will transfer to the concerned person or department. There is no extension. People will never respond and every time you have to leave a message. Even though after leaving 10 messages you will not receive any call. I have booked a car and my loan got approved. The financial advisors here are looting the people. They have added liability insurance without my knowledge which increased my monthly premium. When I have asked to remove it they simply increase your interest rate. SO BE AWARE CHECK EACH AND EVERYTHING PROPERLY. If anything happens like that speak with the manager. I did the same When taking the delivery, wheel lock key was missing. They said they gonna order one and will give a call when ready. A month passed no one got back to me and when I tried calling they keep on transferring me to representative, service department. Finally concluded they have never placed an order. I would have been satisfied if they would place the order atleast on the spot. But instead they simply said it will be replaced by normal nuts. If you want a lock it will be on you. I’m really frustrated with their service

Pothanagandhi Nellepalli

I went to the showroom of a HGregoire St-Leonard with a prior appointment to see the car. They have offered a very bad welcome. After verifying the details, they simply told car is in another show room would be coming here the next day. I spent 100 bucks on my Uber fare, wasted time and money, the worst experience. Don’t waste your time with these guys.

N A

Wasted 1.5 hours of my life to get a estimate on my car ... Those guys did not even bother to call me back... I called back and they said someone will call me. No one did after 5 days. Do not waste your time with this dealership. To bad I'm not bale to leave 0 stars... Why would I waste my time again and call you guys?? You have my contact info... I contacted you guys 3 times... Like I said a 0 would be the rating I give you.

daws555

Not professional at all. Don't go its not worth it. It took 15 mins till The receptionist convinced the salesmen that i was his client but he didn't believe he was standing far wouldn't come over. when he came near to me i extanded my hand for handshake introduce my self. He is like what ? Why would it matter i spoke with whom over the phone just show me the god damn car but hell no there is no way on earth you get to see the cars in this dealership. He asked me to sit so he could ask me few questions once i told him im looking for car below 10k he told me he has to go somewhere he went to convince other salesmen to take care of me that was even worth he straight forward told me he won't show me any cars if i don't check my credit. Why would i check my credit score ? If i didnt choose any car yet what if i don't find the right car why would i screw my credit score by checking it often ?

陈小黑

best experience ever for second hand car dealer. This is definitely the place you want to go if you want to get a used vehicle. They seriously try their best to help the client. Big five star!

Jessie Du

Mr. Spenser How is a very knowledgeable and professional sales person. He understands my needs clearly and quickly and we make the deal in an very efficient way. I appreciated Mr. Spenser’s good service.

Leo Frenza

Honestly, the sales people are really nice and helpful. They break the mold on what a used car salesman is. Don't be shy and don't worry about being 'assigned a sales person'. Get one and go browse in peace.

Sairam Nagarajan

Extremely Bad Customer Service! Wish I had read the reviews first. Booked an appointment to buy a car - Was met with a sales person who who gave no info on the specs of the car (handed me a printout of the listing instead), wasn't willing to show any numbers unless I made a 300$ deposit, was not willing to negotiate the cost as well. Waste of time.

Natalia Marin

Excellent service. The seller was patient and explained every detail.

ammar omar

Mr.Serge is the greatest person i have ever dealt with, in the car world. He gave me the best price with the best services i can ever have in Montreal.

Yavar Korkian

Never ever waste your time with them. The most terrible experience that I ever had. I wanted to sell my car and visited them. The actual price for my car given the age and make is about 3000 $. They appraised for 500$ and tried to underestimate the car with some ridiculous reasons which was not true at all. Worth experience ever, save your time and money by not visiting HGregoire.

jacqueline monfourny

Very good service. Fast and efficient. Bought and sold a car at this branch. Been very satisfied in both cases.

Keir Cutler

Bought a car from HGrégoire and sold it back to them years later. Excellent service both times!

Branko Rafajlovski

Bad customer service.Pushing to register.Demanding personal data. If you buy car you need to observe car for a year sometime.They push you and if you dont give them phone number od personal info they become arrogant

Neency Corriveau

Great service from Rafaeil. He took time to understand my needs and proposed me the right vehicles.

Toto Nostradamus

This huge car dealership has a very interesting scam going on. They Place several ads with amazing cars at amazing prices and kilometers that don't exist when you call to ask if the car is available they'll always say yes regardless, and then when you do show up, they will come up with a story saying that it was either sold an hour ago or someone has a deposit on it. Then try to sell you something hundreds or maybe thousand dollars more, they've done this to me seven different occasions at several dealers. IT is pathetic!!!! and you should not fall for it. Even if you call in advance and ask for the cars availability theyl always say yes to get you to come to the dealer. Beware of this going on scam or just simply buy from someone else cuz they will waste your valuable time

Jacob Perez

Nabil is an honest and very helpful sales man, made my experience in vehicle shopping an excellent one and am very satisfied with my new vehicle and his assistance in obtaining it. I'd surely recommend you get in touch with Nabil if you want an educated and straightforward answer to your questions while looking for one of the most important investments in your life.

Richard S

The process of selling a car was made really simple. 30 minutes for the evaluation another 30 minutes for the transaction. Very efficient.

Ryan Richardson

I wish I read the reviews before coming here. People were not joking about the manager here. He has a serious attitude problem. Heard him talking bad about me in French. Guess what? Je parle français et j’ai bien compris ce que tu as dis. Extremely unprofessional.

Eva Light Healing

We visited HGregoire in St. Leonard and we were met by Patrick. He was super friendly, accommodating and so patient! We bought our vehicle with him and would gladly go back to him to Purchase another vehicle! 5 Star service!

DAMARfit

DO NOT BUY FROM H GREGOIRE. I ended up reserving a vehicle from H gregoire chicoutimi to be transferred to H gregoire St Leonard. First off I had to run after them for two weeks just to get pictures of the vehicle. When I finally got pictures it took another week to take a deposit off of my credit card. I ran after them for three weeks to ship the vehicle. There was a different excuse every time ranging from, shipping delays to COVID-19 to we havent ordered it to be shipped yet. The end result was that they sold the car I put a deposit on to another client. Do not trust them with your money. I dealt with Ignaux Gullo through this whole process. The sales manager Charles Laurin offered to rectify the situation by selling me an accidented car with $9500.00 in claims as a compensation for my troubles. They are incompetent and dishonest. If you are going to buy from them make sure to get EVERYTHING ON PAPER, they will take advantage of you.

Murat POLAT

Haven't bought a car from them yet, but so far the service has been great.

Christian Victoria-Arena

Serge V. was a great help, very patient and professional. Good man.

John Lyles

With the exception of the contract phase of the sale which was too rushed, and the empty tank of gas I the car when I took possession, I had an excellent experience. Here's a tip that will outsmart them and save you money: let them sell you the life and disability insurance on your loan. You will get a lower rate for doing so. You can cancel the insurance a couple of weeks later. The insurance company will refund the bank and you'll keep the lower interest rate. The lower rate well save me about 2K$ over the life of the loan.

Skeye Parisien

The sales man was awesome very good energy and understanding of what I needed.

brent nolan

Over all a very good experience. This was the third vehicle we purchased from H Gregoire. Our sales rep. Patrick Galarneau was top notch. He went out of his way to get vehicles moved so I could road test the one I wanted right away. He was very informed and helpful in answering all of my questions. My only issue was when I called a few days ago to book the road test I was told that the vehicle would be ready for me on my arrival. It was not, it was still outside frozen and covered in snow and ice. But as mentioned above Patrick went above and beyond to make sure I was able to do the road test with minimal delay. Well done!

Bruno Bonvini

They helped me to fix the financing issue i had, they helped to get paid back for that problem with an insurance policy . they are nice people I fairly advice to anyone to go to try to find a nice car to H Gregoire as I did. I didn't have any problems with my car either . nice sale thanks Giovanni Thanks Justin thanks H Gregoire

Gold-Spider Wien

Read carefully the negative reviews. 5 months ago many 5 stars reviews has been posted, many from fake accounts: Irena Karpinska, Eva Karpinska, Teodor Karpinski ... Leila Amar ans Ali Amar boosting the service offer by a salesman (Nabil Amar). Rarely fake post are so obvious. Basically they promote the service offer by their salespeople in one or two sentences. Read carefully the negative reviews.

Kerline E.

I don't recommand HGrégoire , bad experience , becareful guys . They are scamers, they add élite insurance without your consent and make people pay for it, when you call back they refuse To assist you. I Will report them To Opc.

The Monster

Pasquale, Ali and Mike(sales managers) are thieves, liars and scammers. I had to inspect the car by three different mechanics and they told me it was the rear differential but H Gregoire kept telling me there’s no problem with the car, then I brought it to Infinity themselves and they confirmed it was indeed the rear differential. Having wasted days and days running from mechanic to mechanic and arguing, spent hundreds on inspections AND traded in my car, they have the audacity to tell me “Ya just bring the car back”. Liars, Thieves & scammers, will be escalating this matter with protection des consommateurs and many many other review websites.

king x

They only care about if your credit good or not that's the first thing they ask you. I went to Mazda and got a better deal for 2019. Covered bumper to bumper

Ghizlane Moussaoui

Bought a 2011 Kia Forte in 2018 for 10K. Worse purchase ever. Had to change all breaks, when I was told by their service they were good, had to change all of the break line because the car lost any break as I was driving, the canister and the battery. And still, now there is a new found issue with the alternator. Yet again, I was told the car was in great condition. Lots of hidden issues, at your expenses. Stay. Away.

osso playz

Good service. Very professional stuff. I recommend to anyone looking a good quality car Thank you.

Miguel Ivan C

‘Make a Customer, Not a Sale.’ I love that! this quote brings us back to the fact that this isn’t just a sale, it’s a human being. I’ve found that whit Reda, hi it’s focus on the human-to-human relationship . Thanks Reda Eddamane , best service ever.

Ebrahim Jalali Dil

I called at 13h09 for a test drive, drove 1h to get there to find out they sold the car right after giving me the appointment and didnt bother to text or call me to let me know it is sold! so make sure you call before you come here to avoid surprise!

Lior

Had a great experience selling our car with serge vient. He was very informative, fair, and got us a deal we are very happy with. Will highly recommend working with him!

Sylvie Francis

I had to sell my car fast because I had to leave the country for family reasons. I was nervous and had my mi d on so many things. From the moment I walked in 'til the end, they were patient with me and gave me the info clear & with a smile. The receptionist even asked if she could call me a cab. I got a very good deal for my car, too. I don't know about the process of buying a car from them, but if you're looking to sell your car, they are the ones to go to!!

Chris Richmond

BEWARE! The owner of this location is paying people money to leave positive 5 star reviews. Do not trust them. Incredibly shady. This is easily the worst dealership in all of Montreal.

Lincoln JCM

They have great cars and Raphael find me the right car for me. Very kind and professional seller.

Binu Thomas

These guys have amazing collection of cars. I purchased mine from hgregoire st leonard. Josaine was highly highly helpful. Price is normal and process is transparent. Good work guys.

reenoy george

Sales representative approach are different and not helpful. My friends got approved since they were both students. I was ready to pay down payment as 50% of the car value and not agreeing to sell the car.

Ryōsuke

Best spot! I have history working with customer service and especially in the car world! h Grégoire is really your best bet for your next vehicle!!! My sales rep Luis-Miguel is a real top notch guy! Everyone in my office knows of his service and his great team... I can go on for days but I'll keep this short. Visit H-Grégoire before you do ANYTHING when shopping for your next vehicle!!

Chanel Tremblay

First time buying a car, experience was great and easy. Mr.Claude was a great help, easy explanations and full understanding. Very clean. Very recommended!

Anthony Raymond

Here is what happened: They promoted online that they would buy your car back. Therefore, I gave them a call to have an estimation for the amount they would give to my car. The person answering told me that he couldn’t give me a estimation over the phone, even when I asked him to give me a very rough estimation. He told me that someone would need to inspect and check the car, in order to give me the maximum amount they could. I told him I’d rather have an estimation over the phone so we won’t waist anybody’s time. He insisted for me to come over so the evaluation would be as accurate as possible. Once I arrived, I had to wait about 30 min. to be able to talk to a salesman. The person only asked me the year model and mileage of my car without checking it and gave me a rough estimation in 15 secondes. Obviously, the estimation was way lower than the average value on the market. Once I explained to him why I had to come in person for him to check my car, he said I’m sorry this people only make money by making you come over the car dealership. So what a waist time. I had to drive 20km to get there, wait 30 minutes, to receive a (sh***) estimation of my car that they could have told me over the phone. Very unprofessional. I would not recommend this place to anyone and will not make any business with them.

Aejaz Ahmed

Had a great experience working through the entire (car purchasing) process with Mr. Serge Vinet. Explained all the necessary details about the vehicle as well as the purchasing and after purchasing process. I immensely appreciate his kind way of handling the customer and treating them with respect. So thank you for everything. I wish him all the very best ????????

Paulo Heaven

Gave me peanuts for my car in near-perfect condition that I needed to sell. 1 quarter of its value!!!!!!!! AMIDST THE USED CAR PRICES CRISIS! I had no choice but to sell it, they just took advantage of that to take me for a ride. I don't wanna hear anything about them again.

Emanuele Casola

After doing a lot of dealerships i ended up at HGregoire st-leonard . Excellent experience with Eli! He knew how to listen to my wants and needs and he showed me the car I wanted! it was also lower than my budget!! Go shop there! See Eli he’s the best!!

Gabriele Malatesta

I received a call that I was able to come test drive a car I had booked online through your website. So naturally, I paid a visit and to my surprise the car was not even in the right location. Even though the lady over the phone menioned at least five times the car was in the showroom of the St. Leonard location and it was ready to testdrive, it was still in St. Eustache about 1 hour drive away from Montreal. The employee who recieved us in the showroom was belittling me and my friend due to our young age. I walked in cash in hand ready to purchase the car if the test drive went well. Sorry but you have lost two customers and many more who I will be telling how elementary and incompetent your workers are. Get your act together.

Rodleigh Stevens

I recently sold my car to H Gregoire in Anjou. George was very helpful and gave me the information I needed as a first time seller. I will recommend H Gregoire for giving you a fair price and for quick, no hassle service. It was one stress less for me and for that I am grateful.

Jocelyn Gilbert

5 stars for all the staff I dealt with from the moment I walked in the door, I had excellent service. Everyone was curious, kind, knowledgable and patient. I wasn't sure about going the pre-owned route, and I really wasn't sure about shopping for cars during COVID, but the staff at HGregroire, St Leonard answered all my questions (some more than a few times), and put my fears at ease. The facilities were extremely well kept and organized, to follow public health guidelines as well, which I particularly appreciated. Many thanks to my sales man Mathieu Bujold, and to all the staff at this location. I look forward to seeing you again soon, when I come to pick up my new car!!

John Varvatos

It was a pleasurable experience. M. Guy Marquette (Sales Manager) was extremely nice and helpful. Im really happy with my new Hyundai Elantra. ????????????

MrGrey Poupon (Mr.GreyPoupon)

After looking online we decide between a Pathfinder or Highlander, so on Easter Monday afternoon we make our way there and at the entrance we have to register, the girl, without saying *Bonjour/Hi" or anything Else, ask for our phone number! I ask why? "it's our policy", sorry I don't give my number to just anyone, especially before getting in the establishment. She tells me "you can't get in", No "I'm sorry" or other explanation, so we left... I don't understand why a business would say NO to 35 000$?

Philip McCoy

*** Update*** I contacted the number you issued for me to call to "resolve" the issue. Waste of my time. I already know I wasn't covered after 2 months. So I stand corrected. Be Aware! Your better off buying brand new. * Be Aware * Bought my 2012 Ford Escape XLT 1 year ago...my ac compressor is now dead. I used the AC for one summer last year and the first time I put it on this year...doesn't work. Let alone with all other problems I've encountered. I would suggest to build you credit and go buy yourself a new car. I have 4 years left to pay for this SUV and I'll be surprised if it makes it. I understand maintenance has to be done....but for the price I'm paying...I shouldn't have to stress about it. It's a shame...

Erwin Torio

Had mix feelings going to Encan H Grégoire but from the moment we came in and Pasquale our sales rep greeted us, took the time to show us every little detail and options, we knew we where in good hands. The model which I wanted was sold and had to select another model which did not work out and I exchanged it for another vehicle with almost no issues. The seven days satisfaction guarantee is true people, they really due honor it! The only issue was a mistake on some paper work which required me to go back and forth 3 times. The fact that Pasquale went above and beyond to find us what I really wanted and had constant follow ups requires me to give this honest 5 star review. I am most satisfied with my car now and the level of service Pasquale showed has proven to me that not all negative things I hear about Encan are what it is all about. If you are looking for a vehicle find Pasquale and you’ll certainly get what you want and be fully satisfied.

Martin Kelly

I've been shopping for a car for over 8 months, everywhere I went I was meet with aggressive sales tactics, rushed car salesmen and a poor level of service. Today, HGregoire changed my car buying experience. Nelson Lopez was as honest as a family member. Let me sit in his car as it was the same model I was interested in, showed me 4 comparable models and ultimately sold me the same car I wanted in the long run. Truly a great experience, would highly recommend based on service alone.

Miss Minx

AVOID! they told some nonsense about getting a car. Saying that we need to buy a more expensive car at a higher interest rate if we wanted to buy. RIDICULOUS! We went to another dealership and we were able to get a higher price for our car and get the car that we were looking at WITHIN our original budget. Very inexperienced team and only try to get more money in their pockets instead of helping you!

Sum Dude

Excellent service, very quick and reliable.

Blake Roland

Unprofessional and rude staff. The staff clearly gets their attitude from their manager, who is the rudest and most incompetent person I have ever had the misfortune of meeting. DO NOT purchase their warranty. They claim to have a 24/7 call line for their warranty, but for the past two days, no one has picked up! Seriously, if you're thinking over purchasing a car here, seriously reconsider your options. Je suis tellement déçu.

Curtis Johnston

Right from the moment you enter you have to provide all kinds of personal information. I just wanted to browse. I was forced to sit with a salesperson. I was interested in a car and was immediately pressured into buying or at least put a $100 deposit to reserve the car I was interested in. When it came time to refund my money it took almost 2 weeks of constant calling. I've been to H.Greogoires in other locations and they were much better than St-Leonard. Avoid St-Leonard H.Gregoire at all costs.

Dumitru Frunza

Had a very pleasant experience buying a car with Lorenzo - we took our time to analyze my needs and find the right car - and I'm very happy with it!! He was actually listening to my remarks and to what I wanted, never pushed me, and at the same time was giving tons of useful information about the quirks and features of different models. Would strongly recommend him to anyone who wishes to buy a car and not regret it afterwards!

Monu Sharma

Updated : Mr.Giovanni is the star of the company . I am updating this review because of him , because of his utmost and precious help , care which he shows to the clients. He promised to handle all my issues . Hoping for the best . I will go to H gregoire again only because of him. God bless him and H gregoire. Hi , I bought a Jeep Compass on Finance this February 2018 with H gregoire St leonard . My experience so far with them is extremely bad . To begin with , I bought jeep on finance and they gave me finance rate of 6.50 percent even though my credit score is 835 which is excellent . well thats not a problem of rate of interest . My problem is They put additional charge of almost 6000$ on my Loan file with the bank . They put charges of elite gaurantee and life insurance without notifying me . I have never asked for those things.Moreover I already asked them to make my contract and other docs in english . But they dont care and gave me all docs in french only .Other than that On the day of my delivery which my sales agent promised me , My jeep was not ready to deliver . They made me wait for the whole day there . Also , I have been told that i will get my second key after two weeks . I called them so many times to remove those charges and for keys , Left the messages but no reply at all , I spoke with the manager, thats what lady said when i called ,that she will be transferring me to manager . and he had no idea . Overall a very very bad experience so far with them . They do not care for customer . I want those charges of 6000$ to be removed/ took off from my loan file and provide me the full refund plus my second key as soon as possible . Is there any one who could help me ?? I even call their customer service , they transferred me back to H gregoire st leonard reception.Again , I left the message but no help.

Mafe Soto

Excellent sellers but if you speak English you'll have hard time with the girl who receives your payment, simply not welling to attend you and to answer doubts about the process, it was very frustrating. Also, I bought a Ford and although they assured me the car had been checked by Ford, I had to take it to warranty due transmission problems. Still dealing with it. Bought the car 2 months ago. I'd should probably walked away after the driving test where the person was negligent too but I really liked the car, huge mistake.

Pooria Alizadehforootan

I just purchased a car here. Serge and Donna helped me with the process. They were so friendly and helpful. I absolutely loved my experience here

Afsaneh M

I bought my car 5 years ago from here and tonight I sell it here again with the help of Michèle Bernard. It was a good experience. Thank you Michèle for your service and help ????????

Ritha Chao

EDIT: Gave them a 5 star at first, but than I had to go and see what was up with the check to be able to get my license plate because the temporary one is about to expire. 1- they couldn't find my file ???? and 2- they still don't have it and have to "rush" it because someone "forgot" to order the check. Nice job guys, seriously.

Paul abu diwan

Mr Andrew vaccarelli is indeed a professional he showed good manners and explained in great details. He was very helpful and didn't pressure me into a deal

Nawfel Faraj

Thanks to Lorenzo D'Angelo for working so hard to give me the best value for my car. It was a great experience. Lorenzo is very friendly!

hesam rabei

Worst place to buy a car I have been buying a car for 2 months till now it found problem in Shock absorber, transmission … Every time I take my car to HGregoire , they say we repaired it, but in fact they do nothing. I regret buying from this company ????????

Hasnain Mirza

Hi, I am writing this review just to let other people know about this great dealership. I am tired of the amount of times i have had to make a visit for a car purchased from you guys. The issue first started with my brakes.. they advised me that the brake pads needed to be changed, i went in and stated they now have been changed.. 1 week later my brakes were making sounds again, i went back and once again they said they will change the brake pads again .. after the third time i got frustrated and then they decided to put in new brakes. Once that got resolved within a month later i had issue with the battery. The car stopped while i was with my family and once again i took it in and they said the battery needs to be changed, once they changed it sometime later my back wheel barring was finished and making lots of noise. Then summer came around i realized that my AC doesn't work. Since i bought my car in winter the AC was never used. I took the car in, they changed the compresser yet my AC was still not working. I took it in again.. sat there for 3 hours for them to tell me there is an electric issue. They kept my car for 2 days and said everything is good now, next day i took the car home.. turned on the AC and it still was not working. I would like to understand that how is it possible for someone to buy and 11 thousand dollar car and have this many issues. after this i am taking this to the court because they don't care about customers.

nayla mejdalani

Lovely staff, great wide choices of cars and suvs. My sales rep Nabil Ammar offered patience , information, and friendly service plus a cup of coffee???? The paper work was so easy and the time was used efficiently!! Thank u H Gregoire!!

DAVID VITULANO

You want great service and an honest opinion ask for Pasquale Ritone!!

Giancarlo Aimone

Love the service I received from one of the salesmen, Serge. Was always available and willing to help answer any questions I had. Cannot say enough how great my experience was. Highly recommended!

Mary-Elizabeth Brown

BEWARE. Purchased a newer model SUV that turned out to have a swollen battery. After it left me stranded TWICE in the first 3 weeks of owning the vehicle, I called to follow up on the so-called "warranty." 7 calls later, and no one has responded yet, and I've had to foot the bill for the repair myself.

Paul L

Rafael and Donna were the best! Efficient, proactive, respectful! Received excellent service! You need a car go see Rafael B. he's your man!!

Alpha Asson

Bought a car 3 months ago, told the sales representative about a suspicious leak (found out that he didn’t put it on my file) alongside other things before I bought the car. Turned out he was accidentally trying to sell me a car that wasn’t inspected yet and just got in their inventory. They ran the inspection, etc. I bought the car. 2 months later, the leak became noticeably worse and ended up being the power steering system. Took it to their garage, but I didn’t have a warranty (had a 1 month warranty). Explained the situation, HGregoire payed for the diagnostic and gave me a labour discount (50) which turned into repairing the low pressure hose. ~140 total so far. I paid it. A day later problem wasn’t solved, and it ended up being the whole power steering system that was faulty and needed replacement (pump, rack and pinion). Ended up with a total of ~1100 (might end up costing more) that I’d have to pay myself ... within two months of owning the vehicle. They were easy to reach, except when it came to manager who director told me to contact, which is understandable. Started off as a good experience but turned into a bad one. Didn’t have a problem with their services until the car showed that it had been faulty when my warranty ran out. Edited: The receptionist at their neighbouring garage Mr. Muffler was able to contact the manager and reach a resolution which was genuinely appreciated. They’d be willing to pay half the total and I received a credit at the garage, which was also appreciated.

Elias Kotsiris

I am completely satisfied dealing with H GREGOIRE for the first time. Very courteous staff, they take their time explaining everything about the purchase of a car. Merci tout le monde. Thank you !! #nissanrogue2016

Nicole Rokudo

The service clientèle was welcoming, polite, and above all respectful and fair towards the costumers. I am very happy with my choice for my first car.

John Odeh

Claude Senatus Is an incredible sales man not like the other he welcomed me and my father In a such beautiful and professional way with all safety precautions His service was amazing and made me do the right decision for my first car . He explained to me every single detail and not missed a single step and from a salesman to another he is incredible HGregoire hired the best salesman if there was a ten stars to rate his service I would have done it Thank you so much can’t wait to drive my new car John odeh

Fernando Vázquez García

At the moment we arrived there, they made us feel very welcome; Andrew Vaccarelli provided an outstanding service experience, Keep it that way!

Arrisa Remy

I financed my first car with HGregoire and I had such a pleasant experience thanks to the amazing staff! A big thank you to Spenser for supplying me with so much information. He was very honest & professional! He helped me pick the perfect car based on my budget & needs

med tn

I bought a car from them and the salesman kept insuring me that the car comes with extended warranty the day i come to take my car i find out that i am paying 3000 dollars for this warranty the salesman didn't even mention the 3000 that i thought was included these people think that 3 grand is not enough money to mention to the customer and after driving the car i see that there a problem with the suspension to be honest they offered to repear it but i had to miss two days of work because i had to take the car to the hyundai dealership and repair it myself overall horrible experience stay away

Sharone Benamou

I just purchased a beautiful Hyundai Elantra! My first impression with H Gregoire was great, a lot of selection and flexible for budget. I received great service from my salesman Mike. Even though there were some delays in actually receiving the car, I am still happy! The only complaint is really that the receptionists seem to not really care for the customers. Hardly have proper information to give you just finding anyone to transfer you to. Always do research on any car you will purchase!! The plus side, that they have the car proof and car inspection papers available. Thank you Mike for following up with me! Very happy, would definitely recommend.

Danny C

Couldn't be more pleased with Andrew Vaccarelli ! Found just what I was looking for, and made it a pleasure to walk into the showroom. He knows his stuff and really made everything easy and comfortable. Thank you.

Anish Pillai

Great customer service. Mr Louis Coffy help me to find the car , he was very polite and cooperative, and he answer all my stupid questions

Karim Shata

The bad place if you want to make any money save. I think it's better to buy from Mazda, Honda or GM rather than wasting the same money on expensive 2010's models. The service is also bad. I wouldn't recommend it

Dalia Parvin

Exellent Service! We loved our sales guy “Rafael”! Extremely professional, knowledgeable, and friendly! Highly recommend Rafael if you buy from there!

Christophe Divina

My partner and I don't really know much about cars so we needed guidance to purchase our first second-hand car. Serge really helped us to find a good match balancing our budget and our needs. We are not fully aware of all the regulations in Quebec, but they help us understand the system better. Very happy with the service we received.

Andrew Sutton

Our salesman Alexandre delivered excellent service from the first visit up until the day we purchased our vehicle 2 weeks ago. We've been happy with our Nissan Rogue ever since. A big thank you to Alexandre for the positive car buying experience.

Lana Petraznyk

Terrible after sales service.When I went to pick up my car after purchasing it; Waited 45mins to be served; was overcharged $900 because of miscounting of cash; was yelled at as if it was my fault, waited some more for them to get the paperwork right; left, then gas light came on after 10km even though I was charged $199 for prep which was supposed to include gas!! I called to be reimbursed the gas portion and no one got back to me. Manager stood by and watched all this without saying a word. UNPROFESSIONAL establishment. All about VOLUME not QUALITY or SERVICE.

Kolli Rajesh

I had a great experience purchasing the car at HGregoire. Rep. Pasquale was fantastic in his honesty and service. Gave me clear report of the car before purchase. Honesty lasts longer!

Jimmy Giang

Had a so-so experience. We went there to hopefully buy a quality car that we heard so much from HGregoire. Arriving there only made us want to leave. Everyone seems to have a bad day. The feeling was really gloomy for somewhere that said their motto is good service with smile. The service is pretty good, which is why I gave 2 stars. Had 2 cars in mind and wanted to try them. And they, right away, prepared for us the cars. Tried both cars and they seems to be impeccable and in good shape. When asking for questions from the advisor, they answered all our question. Then come to the buying step. That was what made us didn't want to buy there, and also the gloomy environment. It wasn't a nice feeling to "deal" with the director. The director speak a bit aggressively and it made us don't want to buy from them anymore. Because of this behavior, we lost all hype of buying a car, so we decided to leave. When we were leaving, we needed "approval" of the director to have back our deposit. He only said to us that it will be done tomorrow morning without saying anything to his staff to refund our deposit. So right now, we are still wondering if they going to refund our deposit, which is by law, need to be refunded.

Carlo Cucuzzella

Very satisfied with the service so far and the gentleman that help me was very good with explaining things very happy

Morteza Rezanejad

++: You can see many cars in this dealership, all brands, and many different models. --: sales person was so rude!!! he gave us false info, he said that we qualify for the lowest interest rate and then the monthly payment he gave us was around 12% more expensive (around 18% interest rate for the excellent credit score). Use a calculator of your own for the payments (TD loan calculator or something else), search for your car on car gurus, check the price, and when you go to this dealer ask for every detail you can possibly imagine and double check the facts by yourself too. You may end up being ripped by their beautiful glassy dealership.

Nick Cianfaglia

Andrew Vaccarelli best sales person. Great personality and good knowledge of the products. Would recommend highly

Audrey Lapalme

Very professional service and headache free process! Highly recommend if you need to sell your vehicle.

Jeffrey Poissant

This review is based on my overall experience while buying a 2012 Dodge Grand Caravan in April of 2018 from H Gregoire, St. Leonard. I originally found the vehicle on AutoTrader and CarGurus. I decided to go visit the dealership after work. I was navigating their website to get the stock number and, while doing that, I chose to book an appointment via the H Gregoire chat. I found this to be very convenient. I also really appreciated the copies of the CarProof on their website. I also found that H Gregoire typically does a great job of photographing their vehicles for online ads. All the pertinent features are highlighted which avoids me having to read that giant block of text. All those features help me (an introvert) feel confident when shopping through their catalog. The only thing that I did not like about their website (and this is rampant problem on all auto dealer sites), was the annoying popups that often distract more than help. +1 star for good online presence. When I arrived at the dealership, I dealt with Serge Vinet. The man was polite, professional, kind and not as pushy as other salesmen. He unfortunately, informed me that the car I wanted was reserved and shipped to St. Eustache. Nonetheless, he did his best to help me find another similar vehicle. When we found it, he had it shipped to St. Leonard (it wasn't in their inventor) and kept in touch with me via phone and text. At any time I had questions or concerns I could contact Serge and he would help me out. +1 star for basic salesman service As it turns out, I didn't end up wanting the "runner up" vehicle that I chose with Serge and insisted that I really wanted the one that I originally chose (but which was reserved). I mentioned to Serge that I that I had seen online that it still had not been purchased from St. Eustache, but remained reserved. I asked him to help me check on it such that if it comes back on the market, it be reserved for me. And then Serge delivered! He kept an eye on the vehicle with me and he reserved it as soon as it was back on the market. +1 star for advanced salesman service - caring about my interests/needs, not just a sale. Once the minivan was back in St. Leonard, Serge moved quickly to lock-in my purchase and encouraged me to take delivery right away (a bit pushy, but fair). However, this minivan was from Newfoundland and it needed to pass through inspections at the SAAQ, which delayed the delivery. At the same time, another car dealer (Kia Lallier Laval) was slashing its prices to keep me interested in a similar vehicle. When I reported this to Serge, he spoke with is director and also got me similar price cuts on his vehicle. Furthermore, when he spoke of his competition, at no point did he "trash" them or speak negatively. He acknowledged that they also have a comparable vehicle, but highlighted his using logical arguments based on facts. + 1 star for respecting your competition and playing the market fairly. Finally, when we came to take/buy the vehicle, the service was fast and thorough. + 1 star for getting this transaction finished quickly (but not so quickly so as to leave me worried). If I could, I would give 4.5 stars, and provide the following recommendations from improvement: - The minivan was delivered with barely any gas and no windshield wiper fluid. If a "delivery fee" is to be charged (mine was removed as part of the negotiations), the tank and fluids should be full (not just 10 L of gas). - I never received an inspection report or the chance to test drive the car. I could have insisted, but I was feeling lucky especially considering the SAAQ inspection. Nonetheless, I got the feeling that H Gregoire doesn't want people test driving their cars. - The car came littered with H Gregoire ads (sticker on front bumper, markings on license plate and even a chrome badge above the "Grand Caravan" badge on the trunk. All this after I mentioned to Serge that I only would accept the license plate holder. I will promptly be removing these "free" ads... this review should be enough.

Kevin O'Connor

Great service, and our salesman Ignacio Gullo was excellent.

yu minnie

I bought my Infiniti 2013 JX35 from H Gregoire St-Leonard, the sales representative Joseph G. offered excellent services to us. I am happy with my car so far, however I had hard time to get an appointment for the anti rust and repair services from Monsieur Muffler, Joseph helped me to arrange the appointment on the same day, I really appreciate his help, because I am pregnant and I am still working, it's not convenience for me to go there twice for two different services, thanks to him, I could get the appointment and have the anti rust done. The gentleman who did the anti rust is very nice, he gave me sufficient information how to maintain my car from rust and taught me how to find the color code of my car in order for me to buy a touch up pen to fix little scratches. As for the repair service from Monsieur Muffler is not done yet, I still have to wait for the part to be replaced. I hope Monsieur Muffler won't disappoint me, this is the only concern I have at the moment.

Ф

Be really careful here: beware of the insurance "included", beware of the "cosmetic" repairs on the car, and, if you really dont know much about used cars, just go elsewhere. I returned mine in October, after 2 days. Now I'm having troubles with the bank because they just never payback the loan, even after calling every week asking them to solve the problem, they just keep saying "we are looking at the issue, we'll call you back"... two months of that.

David Caldwell

Good selection of preowned cars at fair prices! Serge is very helpful...

Richard Claro

I hate the number of sale people in this place. They just seem like vultures. Huge selection of cars with absolutely no negotiation on price. Why do they need so many sale people if the price cannot be modified? I did not purchase so I can't comment on purchase experience.

Chris Black

Joseph G. Aka le boss! Integre super helpful everyone was honest, friendly and fast. I can't recommend anyone better than joseph though you feel like your brother is helping you shop

WeaseL Logic

Pretty big. Typical hgregoire where you cant test drive a car that interest you without a promise to purchase deposit that is "refundable" if you dont want the car. 1) that type of schemes almost forces people to buy the car. 2) having to put a down paiement just to do a test drive has always been shady business in my book. Im sure many clients get buyers remorse aftet test driving a car and being pressures into buying because of this tactic and the person wasn't necessarily strong enough to say no and walk out. Because during that deposit refund you can bet they'll try to make you feel bad about not buying the car. Its called creating a sense of urgency. I know I worked in sales for many many years. Their prices aren't anything special either. Similar and many times better prices elsewhere, even at bigger dealers like hondas, toyotas etc.....

A.F. Verdicchio

Mr. Patrick Galarneau went the extra mile (or kilometer) to get me my car when and WHERE I wanted it. This was my first experience with H.Gregoire, but it won't be my last. AND I will GLADLY recommend your company to all and sundry. Thank you so much. I LOVE MY CAR!

Md. Shamim Ahamed

They are not professional at all. I selected one car from their website, then call them to confirm the availability. They told me yes it's available you can come to our location. I went their but they told me it's sold already. I wasted my valuable two hours. They even do not know how to say sorry for their unprofessionalism

Miranda Feenstra

Lorenzo is an amazing and attentive sales person. A wonderful experience overall. Would highly recommend to anyone in search of a new used vehicle. Very happy with my purchase and overall service.

Susan Homa

Andrew Vaccarelli and Mike were super helpful.. made my trade in super easy! Nice guys nice service! Would recommend them..

Gio Sil

They are ready to do anything for there clients. Best place to buy a used car. They try their best to answer all the questions asked. I work at H.Gregoire and am proud of it. All my family members and friends have bought from H.Gregoire and we have many repeat clients. If any questions or not satisfied of the service just ask for a sales director and they will help you. Thanks

Hasan A Shuhan

George helped me out with buying my first car. Very satisfied as a customer with his service!

Barry Kravitz

My wife and I drove to HGrégoire to get a price on a car that we wanted to sell. At first the process went very well and we received the quotation within 15 minutes, but after we decided to accept their offer we were made to wait for over one and a half hours and were basically ignored by the staff who we found were also rude and unfriendly. I do not know if I would ever return there to do any business in the future.

Ian Klein

Purchased a 2018 car in in a month the battery died! I purchased an additional warranty and guess what, batteries aren’t covered! The manager definitely neglected to mention this. They have a hotline you’re supposed to call and like the other reviews mention, NO ONE answers. I called a few minutes ago to speak to the manager and he literally told me “too bad so sad.” Worst service of my life.

Rosa

The service was great! The employees are very patient and willing to answer every question you have.

chelsea Viel

I would like to thank alex for helping us in choosing the right car for us. He was patient and not pushy and was honest about his opinions on which car was better for us. I also want to thank mike for providing us the extra key. Thank you both for providing a great customer experience. Keep it up ! ????

Brent Charles

The service I received was unbelievable. The staff was very polite and welcoming. I was provided with all the necessary information and more from Claude Senatus. I will definitely recommend this particular location to anyone interested.

Marino Discepola

I had a wonderful experience purchasing a vehicle from H Gregoire . The sales person was Michelle Bernard and she by far exceeded my expectations. She was patient as I looked through the inventory of available cars, and was very helpful with the trade-in of my old car. She went beyond the call of duty and it is very much appreciated. I have no hesitation in recommending her as well as H Gregoire. Dr D

Jacqueline Christie

I ĺWent to get a car for my mom. The sales assistant Serge was very informative and helpful. We had a great experience.

Carlos Velasquez

Bryan Martell helped us out. He was great and very respectful. Service was great and we were in and out quickly. Highly recommend.

Vero M

was sold my car with apparently no problems and was inspected- had a horrible experience with my vehicle- sales people did not want to lower the price of the car. Do not recommend

Fer M.

First time buying a Car in Canada. My salesman Justin and manager Giovanni gave me excellent service. They met all my needs. Hgregoire sells good quality cars, I am very happy with my new car. Justin also speaks spanish which made me feel comfortable. Thank you guys. I will be back for the next car. Gracias amigos Buyer of a Kia Sorento

R Solki

Be aware!!!! Be aware !!! Be aware!!! This is rip off, please be aware specially if you are 2nd or 3rd chance credit. They ripped me off at Hgregoire. I am shocked with what I am seeing, the price of the vehicle sold is $500 higher than the price we signed and agreed upon. There is $1995 extended guarantee fee that we have never talked about and nobody told me about it, $699 paper work processing fee nobody told me about it, another charge of $500 money that I have to pay after contract is finished to bring the car on my name, $495 some deposit of guarantee they didn’t tell me.. Basically around $4000 fees to get total of $6595 loan. This is my first time buying a car on financing and everything is written in French so it makes it double difficult to make sense of it. I was promised twice at the time of signature that if I don’t like my deal I can bring the care back within 3 days and get full refund. But now they say the employee who made me sign the contract was new and didn't know about the refund policy and I’m not eligible for that promise of refund!!!!!! Is that reason really will hold in court???? I have an appointment with the lawyer this week to see how I can defend myself against this kinda fraud in the court. Also I’m looking for other victims of Hgregoire’s schema specially 2nd and 3rd chance financing program to join and file a class action law-suit. I can show all the documents and contracts they made me sign to all those people who are going to buy a car at Hgregoire after talking to my lawyer this week so you you could protect yourself and be aware of all their fraudulent techniques. Please don’t go to these people, it is classical old fashion car sale rip off system in place. The way they ripped me off at Hgregoire reminds me of criminal street gangs in my old country before coming to Canada several years ago. Please don't buy and don't sign anything before you show your contract to a lawyer these guys are dishonest, dangerous and ruthless with very big smile on their face offering you coffee and basically stealing from you.

Mandeep singh

For buy a used car this is the best place in Montreal and staff is very nice. I went there Representative Serge Vinet show me best deals, he’s nice person and explained everything properly. I’m recommend to everyone if you’re thinking about to buy a used car so HGregoire is a best place.

iclesandra

Phenomenal customer service from Spencer, Mike and Ferley! I will always be a H Gregoire customer! They are caring and do not just care about the money but to meet your expectations!

Kalye Katorse

Been 4 years since i met H gregoire saint leonard. they are the best most especially to serge. only one i noticed not good is the reception. they dont know how to smile people. most especially if the client is dont know how to speak french. thats only for the reception. above all they are all best.

Vivek Vohra

i have an appointment 8 november 11 am i went there to sale the car and buy new car but salesman behaviour is so rude and his service is very cheap i am old customer but did not care about your appointment and need of customer price and productivity. please don't waste your time to book an appointment because there is huge difference in expectation and reality thanks

Lucia Garone

Good service. And they answer any questions with patience, and honesty . Very friendly. Very professional.

paige stelman

it was my first time buying a car and i got ripped off completely! the sales man only cared about the sale there where so many problems they sold me a broken car and took advantage of the fact the i didn't know much about cars. I'm not one of those customers that are hard to please but i have never had a worse experience. i highly recommend another company. buying a car from this place was a huge mistake!

tony amicone

Patrick Galarneau really served us well. We gave him a budget and he found us a vehicle within 15 mins. Will definitely recommend him.

Raquel Gracia

Thank you for helping me on getting the car I wanted. Really great experience with salesman Nabil Ammar, he was very helpful. Nabil showed me everything i wanted to see and he took me for a ride. I will most definitely recommend Nabil to all my friends for their future car shopping!

Stan B

Mr Lorenzo and Mr Nabil were the two best , respectful and most helpful employees. Mr Lorenzo took time to explain different cars, options and helped us compare between different vehicles allowing us to make a final decision. Mr Nabil, thank God you were there because i was about to quit on the spot. He explained the financing process and helped us sign all the proper document to finalize the sell. We"re still missing the 300 $ refund but i was told it would take a few days. Thats why im only giving a 3 star out of 5.

diana Hani

Honestly mazen the car dealer was amazing, but after that every thing went down the hill. Do not let them get you in regards to the insurance life and 2 year extended warranty. Do not just sign the documents like they do without telling you what it is, make sure you go through everything.

T N

Andrew Vaccarelli provide professional & quick service assisting to sell my vehicle. The price was fair market value.

Amanda Foster

Excellent place. Helpful and relaxed staff. I felt absolutely no pressure even after the complimentary evaluation when I decided to keep my old car instead of trading it in. Highly recommend.

Abhisek Guru

I would like to thank Emanuele Casola he was very knowledgeable and extremely polite and patient. Didn't pressure to buy, I was disappointed not to have made the deal, as the car I wanted was sold before I reached the dealership. But he tried his best to show me around and was honest about the car he showed me.

Cheryl Bethelmy

My experience was very good. Spencer provided me with the vehicle information that I required in a professional and efficient manner. Although it was closing time, the team worked late to ensure that all the necessary paper work was completed. Nov 22, 2020

John Detcheverry

Covid takes some of the fun out of shopping in that you can't wander the lot looking and touching everything but they managed to stay pro and we bought a car.

Olivia

Spenser was cordial, informative, understanding. He was patient in showing us exactly what we wanted..very friendly & a great overall experience with Spenser!!

Andre Lupien

Car in very good condition with a salesperson that does not pressure you in a sale seems to be a winning way to sell a car

kassem bassam

I read all the reviews . The sales service and car choice are related to luck and salesmen mood. If you write a bad review they have only 1 reply : "Hello, we are sorry to hear that your experience was not up to your expectations. Can you call us......" They don't care or at least trying to investigate. I changed my mind . Will try to buy a car from a different place........sorry

krys kamvo

The experience that we had with our sales rep, Para, was legendary! He provided us with honest advice, options and the best recommendations we could have asked for! I would recommend him to everyone I know!

Josie Amato

All I can say is great service! Our car was coming to an end. We called H. gregiore got an appointment same day, serviced up with white gloves and we got the car same day. I recommend this dealership!

Vanessa Bressi

I had a great experience with HGrégoire, probably the best I ever had. Ignazio Gullo is amazing, he made the experience so much better. I would recommend him to anyone that may need help buying a car. I guarantee you that he'll help you have the best possible experience with HGrégoire!

Tecnix

I have to say this, at first i was exceptic because everybody says car dealers are there only when you are buying but there no after sale service. LET ME TELL YOU YOU ARE WRONG!!! I bought a car here, had some small issues with it and they where very friendly to solve everything promptly. They where very helpfull and explainded everything and all the small lettering normally no one will tell you. I am very happy.

Airad Mansour

I am looking to buy a car from H Gregoire but i am doubtful of the authenticity of the reviews. Most positive reviews are one to two sentences and they could be untruthful. let me know if you recommend this place Thx

Samantha Richard

I bought a car at HGregoire in Saint Leonard, Montreal .. I was served and represented very professionally and with satisfaction by Serge Vinet. Thank you for your patience and great work! Their service is perfect! I love my new car !!! I give them an A +!

Alessio Marino

The experience at hgregoire st Leonard was amazing thank you to Anthony for finding my father a car I strongly recommend hgregoire st Leonard to anyone. Also thanks to Nabil for the amazing service and financial advice.

Alexis Lavigne

These guys are pure crooks. Sold them my car, over three weeks later I still didn't get my money. They actually had time to sell my car back to another customer. Sent emails, got ignored, finally called and told them I would go to the police because this is pretty much a theft. Just like a miracle they told me the check was sent by mail the previous week. When I got the check in the "mail", the envelope was folded and the stamp was not obliterated. So not only are they crooks...they suck at it. Can't even make their lies fit with the harsh reality that a letter posted WILL be obliterated. The check was pre-dated by about a week on top of it, so they commit fiscal fraud to hide a theft. I will still file a complaint to the Office de la protection du consommateur. Since you guys (Hgregoire) fancy posting fake positive reviews naming your own staff, here's one TRUE review. M.Guy Marcotte was the sales manager that ignored my emails and had to be threatened with legal actions before getting the check done. You guys truly abides by all the negative connotations of the used car salesman stigma.

That Guy 101

I was very pleased with the service I received by Mr. Lopez. His professionalism was well appreciated. Truly appreciated Mr. Lopez taking the time to explain in detail what I needed to know. I have never dealt with HGregoire and can honestly say that the service and smile that I received will go a long way. Thank you again for making the transaction an easy one.

Terry Di Re

We dealt with Ezio and he was quite helpful courteous and answered all our questions. Mike was also helpful and we had a very positive experience. We would definitely recommend HGregoire, they have a great team!

Melanie PFEFFER

Was greeted by everyone ! Very helpful and knowledgeable staff.

jonathan almeida

I got a chance to meet with Andrew today and was glad to conduct professional business with him and his team. We were impressed with the quick appraisal of our car and the transfer to our new vehicle.

Dennis Miller

Courteous salesman, slimy dishonest finance people. Actually check the monthly amount to the total price of the car. Very good chance they will try and sneak in a warranty for 2-4k without telling you. Both St Leonard and St eustache do the same tactic.

Ade faj

Really poor delivery and support. I purchased a vehicle 3 weeks ago, and I was not informed a document was missing. This document ended up being very important for a vehicle registration and returning back to the Met. Est. location, I was told they will get back to me on the same day of compliant. No one did, I called to follow-up next day, and I am being pushed to a voice message and calls are being dropped. What is sooo difficult in telling a customer: 1. some documents are missing, do you still want to buy? 2. We have not transferred ownership of the car, it will take X days and is that acceptable? Clear communication of issues/set-backs and solutions is important, an appalling mistake like this can cost time and money for people.

Climax Point

I wish i could give them 0 starts. This dealership is a joke , I purchased my car from them Dec 2018 and there were few issues: 1:When doing the paper work , the finance guy added 2k+ in insurance without our consent, he was being very shady in his wording and treated us like kids, not explaining anything, very unprofessional. 2: When I got my car, few incidents happened. My battery died and when i brought it back to the dealer to get it changed the Mr.Muffler scrapes my bumper and don't want to take any blame for it and tell me I did it when i was taking the snow off ( when i came to get the car back at night). They refused to repair the damage till few months later thanks to Alain who's incompetence is beyond me always lying that his boss is not there and he can't join him. He's the one that accused me that i did it . His mechanics ( Mr.mufflers) couldn't even fix my lights. My car was a 2015 Mazda 3 GT and one of the xenon lights was off when driving . I go to them and mention the problem. The mechanics take my car in , close the lights and they say they cant see the problem, there's light coming out of the lights (DUH) i tried to calmly explain the problem which was that they were misaligned. They tell me to go to a Mazda dealership , get it inspected(100$+)and with a note saying that its misaligned so they have the prof and align it properly. Of course i didn't do that , why do i need to spend money to prove to them that ? The lights were indeed misaligned and i looked and aligned them myself after and incompetent mr.muffler worker said that he never saw lights like mine and that only porches have those kind of lights ( i was in awe when he said that). 3: When buying the car there were some bumps, i asked them to fix it and they fixed the major ones. Spring comes and weather cleans up , i'm able to see my car perfectly i find that the light that was misaligned was because the car got hit there ( carfax didn't report any of that) and the hood on that side was chipped. I go to get it patched and upon looking closely the person taking care of patching it ( professional car body work) tells me that he can see dings in the car and that the hood has been repainted and that the car was into some kind of accident. Now it starts making sense a little bit more as to why the light was misaligned and why i had dings on the car , i never confronted them about it , i didn't want to deal with the incompetent people at Hgregoire but my guess is that it had some kind of hail damage. I was an inexperienced buyer and I should've looked better into this dealership and avoid it but It was my first purchase from a dealer. If you ever buy from them be wary of the finance guy and the cars condition , their inspection at Mr.muffler is worthless and the car fax too because if the accident damage is repaired without declaring it the carfax doesn't know that. Knowing everything now i would've bought it from a Mazda dealership and avoided all this headache, there's more to all this but it's too long to share. Edit : The finance guy experience from someone else. K K 4 reviews 6 months ago- They have a wide variety of cars and for an inexpensive price. If I were to offer you one piece of advice, be aware of the financial manager. The one we dealt with (Ali) made us take extra insurance/warranty, saying it was already included in the price. But it wasn't and costed us extra. The bad part is when we realized and tried to cancel it. He first said we could but the interest rate of the loan would go up (not true). Then he said he would only cancel it if we paid the full amount of the loan up front. Was rude and condescending. When I mentioned this to the sales director he said "he would have a talk with him". I doubt he did. Wouldn't recommend to anyone.

JP C.

Very good service from Lorenzo. Overall great experience, I was able to compare between two vehicles I was considering. I would definitely return. Thank you.

Daniel Fazioli

Very enjoyable experience. Patrick was very knowledgable and patient. Would definitely shop here again!

Sib Tirmizi

March 12 2:49 pm Monday . I arrived to look at the car i chose online on kijiji 1. I was never greeted 2. Arriving at the door you're secretary made a mistake with the wrong sales men 3. The car was sold but still online 4.Found another challenger. 5.Before even having a look at the car he asked me for my credit information wich is personal and only gets discussed with the F&I. No test drive not even a look with a salesman (btw i looked at the car myself nobody came upstairs.) 5. I never got answerd by Nabil for my question but kept on asking my credit information did not even ask for my name. I had to tell him. I DON'T RECOMMEND AT ALL THIS PLACE. PS. I HAD JUST ARRIVED FROM JEEP CHRYSLER ON CDL FROM A RECALL ON MY CAR NEEDED TO TRADE IT! BUT SORRY YOU GUY LOST AN EASY SALE. I wish i could give 0 stars.

pam maio

Verry good service, The sellers is number one thank you Andrew you're the best ever. Treated us like family gaved us the best andvice. Very nice persone such a great man thanks Andrew for this nice opportunaty. Keep up the great work.

Adam

We all know the stereotypical used car salesmen; sadly that is what I found at HG Gregoire in St-Leonard. I made an appointment online to see a car, even had it confirmed. I went in a day later to be told the car hadn't arrived yet. I am still confused why they advertised it, and confirmed my appointment if it hadn't arrived yet. Now the sales person (Lorenzo) could've taken 3 different ways to handle this problem. Instead he made several assumptions and began to show me cars without asking me questions. As a consumer I view this as something very bad! I felt overall he was very pushy. It took about 30 minutes for me to get pissed off with the guy before I finally confronted him. Told him he hadn't shown me any car of the same make and model I had come into see, he was wasting my time and I was leaving. As I left he kept pushing for me to stay, said I had to speak with his boss, all the last minute bull you'd expect from a worm like a stereotypical used car salesman. He even accused me of being hard to work with (I went to 3 other dealerships; none of them got me as pissed as him). What nailed it for me that encouraged me to write this review was his post sales conduct. I received a call 3 days later. It was Lorenzo telling me the car was in, and I could come in and see it. If I hadn't made it as clear as crystal that we were done 3 days before hand, I might've come in to see the car. Instead I told him that due to his conduct 3 days that his boss could offer me the car for $1, and all I had to do was tolerate him for 5 minutes I wouldn't be able to do the deal. If you want the stereotypical bad used car sales experience go to HG Gregoire in St-Leonard, since I know there are better dealerships in Montreal than what I found here.

Alyssa I

First time buying a car. Amazing experience! Spenser was very helpful

Sylvio Giampaolo

THANKS TO MICHÈLE BERNARD FOR HER HARD WORK IN SAVING YOUR REPETITION!!!

Heidi Zp

Shoutout to Nabil Jr.! and Nabil Sr. ! I came a few days ago with my fiancee looking to finance the right car and long and behold I fell in love with the kia optima 2011. We are very happy with the car! Our agent was Nabil jr. he was AMAZING with us he is REAL guys I really recommend seeing him ! He's honest he gives his opinion he doesn't give you any pressure into buy any car and makes you feel comftorable. Great Customer Service! And to the funny Nabil Sr.! Thank you so much you are a miracle worker thank you for pushing those people and getting my credit trough.! Very nice warm and knowledgable people at H.Gregoire!

Misbah Saleen

Worst customer service experience. When we showed them prices for same model same mileage accident free car in other website that has low cost ( 1500 less), the sales person name ignitigo rudely told us to walk away and buy that car. Secondly they don't offer any discounts or deals ( like free winter tyres) that other Honda dealers are offering. Their prices are 1500 CAD higher than the ones shown in market. I would never ever go here again. Also they have overconfidence in their price and vehicles while when we checked the model we like for 2012 it had rusted engine. Don't go!!

Beatrice Cineus

I waited 2 weeks for my car. When they finally call me, I wait 2hours at the delivery department with an appointment. But the girls at the delivery dept. work very hard. Thanks to Stephanie for a very nice service.

Boian Kolev

Went there to evaluate my car because I wanted to trade in. As CarFax valued my car at 14k along with a few other dealers. I went to try that place as they're well known. The salesman was very friendly and took care of me. When the other department sent back the answer along with the email of the value of my car I was shocked and started laughing as he offered me 8k. Didn't make any sense to me so I walked right out. Currently my car is on sale on the market for 16k with a set of nice wheels included and a 3 year warranty. They even tried to contact the department but they didn't want to increase the value given. Felt kinda insulted to be honest.

Niko Niko

Poor service, we went there today to look for our new car, as soon we got there, we entered no one care to ask us what we are looking, they all just stared at us, then we the lazy women at the Info sent us to another lazy man, he sat at his chair show us a few car in the website, we didn't even had a chance to see a car, we left, finally we found a place which not far from there, we bought it, we will be able to get it next week, what the seller told us. We didn't go there just to get unwelcome, we went there to buy a car.

Justine S

Incredible service all around! Highly recommend if you want to be treated like a valued client!!

David Prevost

Avoid this place like the plague. I gave this place a chance despite my intuition to avoid scummy used car dealerships. If it weren't for all these people with bad credit, this place wouldn't exist. Maybe their piss-poor customer service is a reflection of the type of clientele they get. If you're shopping for a used car, either buy private or buy direct from the dealership. Places like H Gregoire get all the reject cars that dealerships don't want to sell.

Rajandeep Singh

Don’t go to them they are scammers.They have given me warranty for two years and their muffller department never pick a call and ask 70 dollor to scan the car first and then they will say no its not covered under warranty and will sell you a car more than market price

Laura Roberts

Just had the most incredible experience at H Gregoire in St Leonard. I have never had such a smooth experience car shopping before. Thank you to Andrew Vaccarelli for making it not only less stressful but actually fun. Always dread going through this process, I still can’t believe how seamless that all went ! So excited about my new vehicle ! Thanks again!

Bev Fossey

We put $300.00 deposit on a vehicle. They assured us they would reimburse us if we didn't buy. Many hours on the phone, many voice messages, no money yet. They also did nothing to help us find the car we were looking for. Once we got a salesman he was reasonably helpful, which is why there is one star. 17 June they reimbursed us.

juan salinas

I went to H-Gregoire website for an evaluation for selling my car. Later, I got a phonecall were the H-Gregoire representative gave my car an estimate value of 10K-12K. He insisted me to go to H-Gregoire Saint-Leonard for a better evaluation of the car. After crossing all the city for the evaluation, I got a $6500 offer. Please be respectful with the people and give a real and close value, don't make me loose my time with lies by phone. Never comming back to any H-Gregoire.

What2do

If there was a 6 star option I would have chosen that. Serge at H. Gregoire St Leonard was an absolute pleasure to work with! Kind, patient and honest. I highly recommend him to anyone in the market for a car!

Miadzvedzeva Sviatlana

The service was horrible. The information given by representative was incomplete. I put deposit $300 for nothing, and it takes more than 2 weeks to have my money back, actually I still waiting for the check (from July 9th). They couldn't back the deposit on debit card, and never call back...

Shimon Halberstam

Excellent service, Great cars and unbeatable prices. We were greeted by Elie and he followed through the entire process, from finding the right car, to making sure we are happy with everything. Now we are having a minor issue with the car, but he assures us he will fix everything. I am confident he will have us completely satisfied! Thank you Elie!

N. B.

For the car, sadly it was dirty inside when I picked it up and the after care of the sale is pretty bad/non-existent. They pretty much ignore your calls. Especially the financial director who lied to my face many times, everything for the money I guess.

Tina B

Michele Benard! What an amazing service, it’s been very hard to find a car and she helped me and found a car in my budget without pressure, she is amazing !

Javi Montt Sanchez

The whole experience was unpleasant. We get there, the receptionst ask if we have an appointment, we don’t, we want to look at cars. Mandatory registration, she wants my name and phone number. Why? It’s mandatory. This woman is completely blazée. I was ready to turn back to the door, however the person I was with gave her name and number. Receptionist then yells the name of a salesman like she’s in a friggin’ cattle farm. Yells 3 times, the salesmen are all socializing between themselves, we finally get one. He shows us a car on his computer that we like, we have to walk around the lot to find it, he’s not sure it’s the one. When we confirm it’s the one, he lets us see it but the parking is so tight we can barely open the doors. Can we test drive it? No, it hasn’t passed inspection yet. Then why is it in your inventory? Why are you even showing it to us? We said ok, we’ll come back next weekend. Salesman asks if we want we can sign application and test drive it on Tuesday (October 31) so he can put it in his stats for October. If we like it, good, if we don’t we can keep shopping. I don’t even know why we accepted, tbh. Maybe because he was nice enough. In the end, car wasn’t ready until Nov 1. We get there, we had previously said we would be there at 6pm. Now we have to wait half an hour because no salesman is available for us to test drive it with. We sit with the delivery lady, numbers have changed (extended warranty is 500$ higher than what we were told), deposit is not being reimbursed as we were promised but put into the balance of the car... she seems blazée as well, apparently all salesmen tell their clients this and then she has to deal with that. We decided to cancel everything. This system is not working, service is not even quality. Not going back there. Never buying from H Grégoire, ever.

Veronica Boggia

Absolutely outstanding experience. So good I went in to look at a vehicle and basically signed to purchase on the spot. I had a small window to get this done and they were beyond accommodating. This is my second time buying a car from the St Leonard location and I highly recommend it. The staff is courteous, professional and really attentive to clients. Huge shoutout to Georges who is simply put the best!

Frank S

Just purchased a car from HGregoire St-Leonard. Michael K. answered all my questions and made the purchase a pleasant experience. I recommend Mike to anyone looking into purchasing a vehicle. Cheers, Frank

karmin malakien

The worst of the worst experience That i never had before. No respecte to the customer. Especially one of the financing girl. They don’t Care about you even you went to give them your money. Definitely don’t recommend this place. You, if you are like me you don’t trust the comments in this page then go and waste.

Veronica Almeida

Andrew and his team offer quality customer service and I am happy to recommend Hgregoire stleonard as a trustworthy dealership with great staff!

Nina Rich

Horrible service!! For a place that is supposed to be specialized for those rebuilding their credit, I was treated like a nobody I got yelled at by the salesman telling me that I have bad credit what dont I understand. I have never felt so ashamed, he also walked away from me screaming that I don't understand nothing, meanwhile his other colleagues are laughing! I will never return to Hgregoire and suggest you think twice before choosing this company which hires workers that scream at you and that are completely disrespectful.

Mehdi Belcadi

The salesperson was awfull. Tried to rob me blind with the financing by adding an extra $3000 on the price of the car. When I've started asking questions I was shown the door politely. Avoid at all cost.

Abi

Myself and my spouse are first time buyers and we were serviced by George. He was honest, gave me all the details, mentioned any hidden information, patient and straightforward. Will take delivery today and so far it’s been a service that I will definitely recommend. I gave a 5* earlier but now updated it to a 3*. It’s less than a month old since i bought it, while installing my winter tires I am told there was no grease put in for the guide pin when new brake parts were replaced by hgregoire. It’s not dangerous but that’s something you don’t expect after the so called 150 points inspection.

Hazar Fazar

An organized fast team working with determination to achieve customer satisfaction. I went out with my dream car. Law interests and reasonable monthly payments

Gabrielle Bujold

Andrew was amazing with us, he really listens to clients needs and makes sure we are satisfied with the quality of the vehicule. He made sure I understood my options and explain every step to me! Thank you!

Melissa Waskiw

The sales guy Patrick is amazing he asked what kind of car I’m looking for and he help me right away. They are the best honestly they’re very very helpful I wanted to have a different car but the guy help me get a car for me honestly I don’t regret a thing they clean the cars they check everything they have a lot of cars are low mileage I was there for a few hours I left the same day with my car I’m so happy I came here ????????????????

Eve Dadie

To whom it may concern: Even though initially my husband and I, Vincent Bradshaw, had a huge huge huge problem, Ali Mawasi professionalism, good humor, sincérité, and hard work, influenced us To continue our car purchase with H Grégoire . He didnt just make a sale, he made a friend, which is key if you want to be an elite salesman. Best Regards Elda Daniel

Danielle Dickenson

I really liked how they listened to what I was looking for and gave me options I hadn’t even considered. Also even though my boyfriend was with me, they spoke directly to me as the car buyer the whole time which I appreciated.

sammy carabetta

Served by Pasquale regarding my daughter’s car purchase who served us with great courtesy and helped us get the best car for the money value making my daughter leave the dealership being very happy. Thank You HGregoire and Pasquale

Kevin Ponte

My girlfriend and I purchased two cars with HGrégoire Saint-Leonard (Ali the salesman) and his crew was incredible. Went out of his way to make sure we got everything we wanted and satisfied ! Really flexible on our demands We had a great experience with the entire team. They are all friendly and helpful. I definitely recommend this place ! Thank you for everything

Danilo Pessoa

Had such a great experience at H Gregoire st Leonard. Mr. Mawassi was very professional and understood my needs from beggining until delivery of the car. Thank you so much St-Leonard team.

Muhammad Yousaf

I had previously bought a car from this dealership I ended up having a real bad experiences but after the manager from HGrégoir St-Leonard Giovanni found out how much trouble I went through he took it upon himself to make sure that my problem was solved and that all my needs were fulfilled in finding the right car for me , also the people that had dealt with me were fired . So if you by chance are having any trouble after a purchse then I highly recomand you ask for Giovanni he will solve all you problems.

Sylvana Khoury

I only went there to shop for my boyfriend. i wasn't sure the salesman could meet my expectations, but he really listenned to my needs carefully and evaluated my financial situation. I was really happy with my service and recommanded it to my boyfriend who he ended up buying a car. Thank you

Anthonny Cedeno

My experience at HGrégoire was welcoming and professional. Their employees want the best for their customers and offer an excellent service.

Christina H.Plomp

Great service from Claude helped me with my first car!!

Angel

Don't ever bother leaving a deposit here. They are only interested in you if you're 100% sure of buying. If not, your dead to them. God forbid you leave a deposit and you ask for it back, they will tell you to wait 7-10 business days!! ABSOLUTELY RIDICULOUS. They are a bunch of empty promises!

Viktor Romanchenko

Good service. Good job. Thank you Georges Joukayem. Have a good year.

Perry B.

This is the 2nd vehicle purchased from them, the battery died twice, they installed a new one free, the coolant tank level was at minimum i filled it up, the brakes were squeaky took it back to them and the mechanic said it was ok because they were new, the brakes also made a rattling noise, of course not under warranty. Have your own mechanic inspect the car before taking it off the lot.

Darlene Clairjeune

Andrew V gave me one hell of good customer service Very polite and search for the best to accommodate you

Mohammed Alademi

So we were in hgregoire st Leonard . We sold them our VW Jetta. May I say Mr. Giovanni silleta gave us an amazing service . Wih j extremely fair price . His a very polite gentleman. Amazing service and help . And trust me he knows what his doing. And overall . Very very friendly nice personality. I'm so glade I'm met him.

Tania Pace

Recently purchased two cars with HGrégoire Saint-Leonard and honestly (Ali the salesman) was just incredible. Went out of his way to make sure we got everything we wanted and more. We had a great experience with the entire team. They are all friendly and helpful. We are so happy with our cars. I would definitely recommend this place !

yvon greco

1 the service was informative respectful and friendly 2 the purchase process and billing was well explained 3 the choice of vehicles was good 4 the suggested Tire purchase was also convenient

julian myers

Went to get a quote on a potential trade in and they told me prior that they can "totally buy my car and pay off the financing and get me a car that would cost me less on my payments." Lied about everything and the first man I saw was very rude and agressive. I would not recommend if you are looking for an honest car buy...

Kevin Jobson

So far I like my car a lot. Salesman (Ali) wasn't pushy so that was nice. I'm quite intolerant to to pushy salesman and maybe he noticed that :). Anyway, it was a pleasant experience and will probably buy my next car there.

Jr Pamad

It was my first experience with this car dealership and everything went smoothly. My salesman Serge Vinet was very patient and was a big help with choosing the car that suits my budget. He used his personal experiences and recommended many cars which finally narrowed down to the final choice. The whole environment of the dealership is organized and very professional.

Jade Sabourin deschenes

I had wonderful and quick service with Marco. Very efficient and attentive to my demands. Would recommend for anyone who’s look to buy a car

Adina Campbell

Nice place, employees were nice! I recommend this place.

Diāna CB CD Tr Trokša

Honestly Joseph is a good sales man. He took his time to show us different models and explained everything regarding the car. He was polite and friendly. When it came to the part of financing, we had a horrible experience. The lady who did the finance didn't explained anything properly. At the day of delivery we were asked to sign a bunch of papers which was in French. Later only we were realized that were tricked to buy insurances with 3800$. When asked in the bank that gave me the finance, they said its my choice to have it or not. It has nothing to do with the bank. Later when talked with the lady,Dona, who dealed with the finance, says it's mandatory to have a life and disability insurance. She treated that if we want to close it we should first close the finance. Or else she will cancel our finance or will redo with high interest rate. Since we are new in Canada, we are not aware of rules. Can some one explain it please? It it mandatory to hold a life and disability insurance? We are young and healthy couple!!

James Pichette

The. Service was great from start to finish l think anyone will be very happy with the quality of service they give.

Toby

Had a wonderful time there. Abijah was really helpful in giving me the best deal while being transparent. Definitely recommend

Brian Wolman

Great experience. We had an older model, low mileage car that we no longer needed and H. Grégoire bought the vehicle with a no hassle, very simple process. Thank you to Patrick and the team at St-Léonard.

Udeme Aliu

Excellent customer service - Louis, Abijah, the sales manager/director, George all went above and beyond to ensure I had the best experience

Rw rw

Was not happy at all . I brought a friend to to buy a car for $ 11.500. Cash and I asked the sale person to reduce something from the price which he reply he couldn't. I asked to speak to his boss and his boss said he couldn't. To all the sale person who is working at Hgregoire if you have a customer who is willing to purchase a vichel and the purcher asked for a discount PLEASE MAKE AN EFFORT TO MEET THE PURCHER HALFWAY EVEN IF ITS $100 OR SOME SORT OF DISCOUNT JUST TO MAKE THE PURCHER FEEL HAPPY. I am not happy at all. ????

Jose Perez

Great Place our seller Ignacio was very friendly and collaborative, great place for people from abroad

Dennis Duong

Check engine's light turn on at the same day after receiving the car,service Hgregoire St. Leonard asked I took my car to the dealer for reparation ( cause my car still under warranty with dealer, and 30 days with Hgegoire) and then they refuse to pay the charge in when my car is still under 30 days of purchase with Hgegoire. what the ridiculous service.

Jessica Camara

Great experience and the best customer service I have had yet while car shopping

Alik Darakjian

Egnazio was super helpful.. made my purchase easy ,answered all my questions, knowledgeable. Amazing service! Would recommend them..

Patrick Palmer

They've owed us 140$ for 4 months and counting and after numerous calls and follow ups it's as though i'm starting from scratch every time i call. I wonder how many times they do this and customers just give up.

Phyllis Papoulias

The car we bought and had inspected by our mechanic is actually great and we are very happy with it. My husband was very happy with the service he received from the sales agent. The finance person though was very shady and not to be trusted. Be very careful to check your numbers and look at the total price, not just the monthly payments, as they try to hide extra fees. It took a lot of back and forth to get the guy to explain the actual price as he clearly was intentional in trying to hide things. He seemed annoyed that I was asking questions and talked in circles trying to avoid clear answers. He also tried to throw in an extended warranty without telling us. We were pressured into loan terms that we didn't want and given a very high interest rate despite excellent credit. We immediately transferred the loan to our own bank at literally high the interest rate. In conclusion, we are happy with the car but be very careful, especially on the financial side of things, and avoid using them to negotiate your loan terms if at all possible. As much as we like the car and the sales person, I woudn't go back after our experience with the finance manager. By the way, hidden fees are also illegal in Quebec.

Jeanne Catsoulotos

I went in just to browse various cars and was helped by Louis Coffy. He gave exceptional service. He was very knowledgeable and helpful and thanks to him I was able to find the perfect car for my needs. Could not recommend more.

Luc Bervin

One of the worst place to buy a car the salesman didnt care about us did event try to help us did one of the worst sales tactic too rush us to buy a car they were all fake did event care about us they were only looking at us went we go to them ask for payment now they interested in us went u say you will put 9k down payment at first didnt event say hi to us or say do u need any help nothing thats why I will never go there accept one guy that took his time with us cause we said the other salesmen left us not event a simple hi laugh a

Alien Ufo

What a beautiful ,exciting and great experience with my sales representative Mr. Marco Vellone. Hes an amaizing listener and helper. Clearly not there for the commision compared to other dealers but rather to guide you well to the best option that suit your needs. Hes got a golden heart and his approach makes you feel your part of the H. Gregoire familly. I also have to mention his superior Mr. Michael Khoury who was the most humble and caring gentelmen . He did 300% effort to make sure im satisfied and is willing to go the extra mile for his customers Cant say enough of his great service, kindness and patience he defenatly deserves his status. 5 stars for sure!

leslie jo

I had an awesome experience with Claude Senatus. He was affable and knowledgeable. He was kind, patient and made sure he understood what I needed in a vehicle. Only good thing to say☺️.

Keerthana K

They have a wide variety of cars and for an inexpensive price. If I were to offer you one piece of advice, be aware of the financial manager. The one we dealt with (Ali) made us take extra insurance/warranty, saying it was already included in the price. But it wasn't and costed us extra. The bad part is when we realized and tried to cancel it. He first said we could but the interest rate of the loan would go up (not true). Then he said he would only cancel it if we paid the full amount of the loan up front. Was rude and condescending. When I mentioned this to the sales director he said "he would have a talk with him". I doubt he did. Wouldn't recommend to anyone.