Reviews of Toyota Montréal-Nord (Car Concessionaire)

Richard Huard

(Translated) Very good sales service for used vehicles My vehicle was like new when picking up. (Original) Très bon service de vente pour véhicule d'occasion Mon véhicule était comme un neuf lors du ramassage.

Mary Minh-Tram Chu-Nguyen

(Translated) A very good service (Original) Une très bonne service

Ame Teo

Not enough employees to ofer a quick service. You have to wait...

Ken Joseph

(Translated) Very courteous and helpful (Original) Très courtois et serviable

Marc Ferrazzano

Great selection and knowledgeable staff.

Someres Motres

(Translated) Their service is terrible! (Original) Leur service est horrible!

karim ouanouki

(Translated) Outstanding service, adequate price, no surprises on the bill. Having tried Toyota stleonard and Alix, Montreal North is without question the best at all levels. (Original) Service hors pair , prix adéquat, pas de surprise sur la facture. Pour avoir essayé Toyota stleonard et Alix , Montréal nord est sans contredit le meilleur à tout les niveaux.

Sam bb

Best service that exceeded my expectations . Thank you Toyota Montreal North.

Marc-André Brisson

(Translated) First time going for a maintenance of my corolla at this location. I had very good and courteous service. I recommand it. (Original) Première fois que je vais pour un entretien de ma corolla à cet endroit. J'ai eu un très bon service et courtois. Je le recommande.

Carpenter Merceron

(Translated) We are satisfied (Original) On est satisfait

Jovan

(Translated) Very disappointed with the service, when a person who works in the service tells you "I don't care" after a confusion concerning a question of guarantee that says it all. He takes advantage of the reliability of the brand to avoid any declarations / help concerning defective parts. (Original) Très décus du service , quand une personne qui travaille au service te dit " I don't care" apres une embrouille concernant une question de guarantie cela dit tout. Il profite de la fiabilité de la marque pour éviter toute déclarations/aide concernant les pieces défectueuse.

Elsa T.

(Translated) Excellent customer service. Especially the on-site service. Mohamed very courteous! Clean premises and great energy! (Original) Excellent service à la clientèle. Surtout le service sur place. Mohamed très courtois! Locaux propres et belle énergie!

thi kim phuong lam

(Translated) Excellent service and a very high quality staff. Thank you Mr MADJID SMAIL. (Original) Un service excellent et un staff de très grande qualité. Merci Monsieur MADJID SMAIL .

Olumide Fatunase

Good service

Chahd Nakoue

(Translated) good service (Original) Un bon service

eddie iles

Always great service.

Gilet Michel

(Translated) I am very satisfied. (Original) Je suis très satisfait.

Jean Carlo Méus

(Translated) I was not called when the car was ready I had to call myself to see if it was ready. Mostly a commercial car. It's time wasted on my business (Original) On m'a pas appelé lorsque la voiture était prête J'ai du appelé moi-même pour savoir si c'était prêt. Surtout une voiture commerciale. C'est du temps perdu pour mes affaires

Jim Besnard

(Translated) No one ever calls back when a message is left on the maintenance crew s mailbox. To believe that nobody listens to the voicemail !! (Original) Personne ne rappelle jamais lorsque l on laisse un message sur la boîte vocale de l équipe de maintenance. A croire que personne n écoute la boîte vocale !!

Karim Kadi

(Translated) I would like to thank Mr. Maliki, for his constant availability, his concern for my requests but above all his concern to satisfy my wishes. Moreover, this is my second purchase at Toyota Montreal North and honestly and impartially, because I have done business with other dealers, at Montreal-North, the service is Gold ... (Original) Je tiens à remercier monsieur Maliki, pour sa disponibilité constante, sa préoccupation face à mes demandes mais surtout son Inquiétude à satisfaire mes souhaits. Par ailleurs, c’est mon deuxième achat chez Toyota Montréal Nord et honnêtement et en toute impartialité, car j’ai fait affaire avec d’autres concessionnaires, chez Montréal-Nord, le service est en Or...

Martin Dion

(Translated) Excellent service, I just bought a used car and I am very satisfied with my experience. (Original) Excellent service, Je viens d'acheter une voiture usagé et je suis tres satisfait de mon expérience.

Jean-Pierre Gariépy

(Translated) Impeccable service. Thank you. (Original) Service impeccable. Merci.

Missak Koumoudjian

(Translated) Good services (Original) Bonne services

Daniel Sebag

I highly recommend Toyota Montreal-Nord. Great sales team, service and support. Thank you

Sandwich da Marco Subs & Salads

The location have been my go to place for any information about my Toyota Matrix! The service department are friendly, the appointments are on time for servicing & love their valet service! Thanks

Fardad A.M.

No one ever answers the phone

gabe cohenscali

i went to change my tires for winter, i was surprised by the efficiency, workers being very freindly, made me feel at home offering coffee, and wait time was shorter than expected.great place to have my car serviced.

Huang Longrong

(Translated) Worse service. Promise broken. Example, government hybrid car program for 36-month lease says $ 750 discount, seller promises $ 1,000. At the signing, gives only $ 750, in addition to having added an amount for a marking service not requested and above all, not done. After-sales service ... It's @ (; # @ \}%] =} * (Original) Pire service. Promesse non tenue. Exemple, programme gouvernemental pour voiture hybride pour la pruis En location 36 mois dit rabais 750$, vendeur promettait 1000$. À la signature, donne seulement 750$, en plus d'avoir ajouter un montant pour un service de marquage non demandé et surtout, non fait. Le service après vente... C'est de la @(;#@\}%]=}*

Emmanuelle Porlier

(Translated) Worst service ever! I will never stay there again. The customer service is terrible. First when I am to make the last oil change, we noticed that there was no more oil in the engine and the light sensor was not on. At that time, I learned that there was a recall on the engines of the XB saws. They never phoned or contacted me by mail or email to let me know there was a serious problem with my vehicle. The engine could have stopped while driving and caused the death of my daughters and mine. They continued to drive me with the car, telling me that it was being tested to see if it was consuming too much oil. After a month they finally decided to change my engine for free. While they were fixing the problem, they called me to tell me that my water pump was leaking slightly and it should be changed. And since they were already working on it, they made me an offer to pay less. It was obvious that they were looking to get paid. My father, not wanting to let me drive with the courtesy car, had time for work. When the repairs were finished, they called me and said, "When do you get the car back?" Since there is another customer who needs it. '' I tell them that it is my father who has it and the easiest way to get it is to call him. They tell me they don't have his name or his phone number. So I tell the guy, lend you a car without the name, the phone number, or his license. He replied that he did not have time to open the file and give it to him. I told him that doing things the right way avoids trouble and that when he called my father it was better to talk to him well otherwise I was going to make him understand what good customer service was. Since the work, there is a terrible noise coming out of the hood. Something that was not there before the work. Second, about a year and a half ago, when I changed the tire, I was told that the brakes were completely finished. The disc and everything. I find it strange since a month before I had done the recommended verification in the file. They did not tell me that the brakes were to be changed and that I was braking on the disc. I had to pay for the complete change of the brakes due to their incompetence. It's dangerous to drive without brakes. Again, my daughters and I could have died in an accident. Third, I had a famous metal plate that stood out all the time under my car. I was charged twice to fix it and told me that this plaque is useless. How much unnecessary room do you have on your cars to charge the customer? Frankly with this way of doing things that could have killed us twice and by overloading me more than once, I will no longer do business with you. You are on my black list. (Original) Pire service ever! Je ne remettrai plus les pieds chez vous. Le service à la clientèle est horrible. Premièrement quand je suis pour faire le dernier changement d'huile, on a remarqué qu'il n'y avait plus d'huile dans le moteur et le détecteur lumineux n'était pas allumé. À ce moment, j'ai appris qu'il y avait un recall sur les moteurs des scions XB. Ils ne m'ont n'y téléphoné mi contacté par courrier ou courriel pour me laisser savoir qu'il y avait un sérieux problème avec mon véhicule. Le moteur aurait pu arrêter en conduisant et causé la mort de mes filles et la mienne. On a continué à me faire conduire avec l'auto en me disant qu'elle était en test pour voir si elle consommait trop d'huile. Après un mois ils ont finalement décidé de changer mon moteur de façon gratuite. Pendant qu'ils réparaient le problème, ils m'ont téléphoné pour me dire que ma pompe à eau coulait légèrement et il faudrait la changer. Et puisqu'ils travaillaient déjà dessus, ils me faisaient une offre pour payer moins cher. Il était évident qu'ils cherchaient à se faire payer. Mon père ne voulant pas me laisser rouler avec l'auto de courtoisie, l'avait le temps des travaux. Quand les réparations fût fini, ils me téléphonent et me disent : ''Quand est-ce que vous ramenez l'auto? Puisqu'il y a un autre client qui en a besoin.'' Je leur réponds que c'est mon père qu'il l'a et la façon la plus simple de la ravoir c'est de le téléphoner. Ils me disent qu'ils n'ont pas son nom ou son numéro de téléphone. Donc je dis au gars, vous prêter une auto sans le nom, ni le numéro de téléphone ou son permis. Il me répond qu'il n’avait pas le temps d'ouvrir le dossier et de lui donner. Je lui ai répondu que de faire les choses de la bonne façon évites bien du trouble et que lorsqu'il téléphonerait mon père il était mieux de bien lui parler sinon j'allais lui faire comprendre c'était quoi du bon service à la clientèle. Depuis les travaux, il y a un bruit épouvantable qui sort du capot. Chose qui n'était pas là avant les travaux. Deuxièmement il y a de ça un an et demi environ, au changement de pneu on me dit que les freins sont complètement finis. Le disque et tout. Je trouve ça étrange puisqu'un mois au par avant j'avais fait faire la vérification conseillée au dossier. Ils ne m'avaient pas dit que les freins étaient à changer et que je freinais sur le disque. J'ai dû payer pour le changement complet des freins dû à leur incompétence. C'est dangereux de rouler pas de freins. Encore une fois, nous aurions pu mourir dans un accident mes filles et moi. Troisièmement, j'avais une fameuse plaque de métal qui se détachait tout le temps en dessous de mon auto. On m’a fait payer deux fois pour la réparer pour me dire au final que cette plaque est inutile. Combien de pièce inutile avez-vous sur vos autos pour charger au client? Franchement avec cette façon de faire qui aurait pu nous causer la mort deux fois et en me surchargeant plus d'une fois, je ne ferai plus affaire avec vous. Vous êtes sur ma liste noir.

Mikael Angelo Fitness

(Translated) Terrible service. I went there a month and a half ago for a collision repair and they never followed up on my visit. I called them back several times. Always promises, but never anything done. The body guy (Michael if I remember correctly) was really rude. Very disagreeable. 1 month later, I get the quote that was made. I learn that they have not even noted all the problems. Avoid at all costs !!! (Original) Service horrible. J'y suis allé il y a 1 mois et demi pour une réparation suite à une collision et ils n'ont jamais fait suite à ma visite . Je les ai rappelés plusieurs fois. Toujours des promesses, mais jamais rien de fait. Le gars à la carrosserie (Michael si ma mémoire est bonne) était vraiment rude. Très désagréable. 1 mois plus tard, j'obtiens le devis qui a été fait. J'apprends q'ils n'ont même pas noté tous les problèmes. À éviter à tout prix!!!

Anne-Valérie Murphy

(Translated) endless waiting time update after the answer: Indeed I did leave my comment in the right place. Your incoherent and copied answer paste other negative messages (sent December 30 ...) demonstrates your incompetence. The fact that you are a family business for 40 years has no connection with the 3h waiting for a rotation of tires. Know that it was the last time that I was going to make laugh at me in your establishment !!! (Original) temps d'attente interminable mise à jour suite à la réponse: Effectivement j'ai bel et bien laissé mon commentaire à la bonne place. Votre réponse incohérente et copié coller des autres messages à caractère négatif (envoyé un 30 décembre...) démontre votre incompétence. Le fait que vous soyez une entreprise familliale depuis 40 ans n'a aucun lien avec le 3h d'attente pour une rotation de pneus. Sachez que c'était la dernière fois que j'allais faire rire de moi dans votre établissement!!!

Ginette Gie De Marbre

(Translated) In times of covid, we are going to meet Riccardo used car salesman a man with a background and a good experience. What I liked was that I never felt any pressure or anything and all the security measures for covid respected at the highest point. Very good service from our salesperson and the finance manager. I recommend it's rare that I give a 5 star so if I confirm a 4, well it's worth it believe me (Original) En temps de covid, nous sommes allez rencontrer Riccardo vendeur de voitures d’occasion un homme avec un bagage et une bonne expérience. Ce que j’ai aimé c’est que jamais je n’ai senti de pression ou autre et toutes les mesures de de sécurité pour la covid respectées au plus haut point. Très bon service de notre vendeur et du directeur au financement . Je recommande cest rare que je donne un 5 étoiles alors si je vous confirme un 4 et bien ca le vaut croyez moi

Sasha Guindi

Great service, great team! I would recommend them to anyone, and I often do!

Aïssata Bah

(Translated) Satisfaction up to my expectations with Ms. Yasmin (Original) Satisfaction à la hauteur de mes attentes avec madame yasmin

M G

(Translated) Very very very bad service, I made two appointments so as not to be served. In fact I paid for nothing and wasted my time for nothing. I went to activate my daytime running lights at startup. After making me wait for two hours, they let me know that it is not possible to activate my Day Running Light (DRL). Relays must be installed to bypass the system because it is a Toyota Corolla from 2015 manufactured in the USA. In addition to that should cost me in the $ 250 in addition to the technician hours. I went to Longueuil in an auto electricity garage (Auto Electrique J Tremblay Inc.), it took the technician too 30 minutes and it cost me $ 30. Really I was very disappointed with the services of Toyota Montreal North. It’s the worst service I’ve ever had. Never again would I put my feet there. (Original) Très très très mauvais service, j'ai fais deux rendez-vous pour ne pas être servir. En fait j'ai payé pour rien et perdu mon temps pour rien. Je suis allé pour activer mes lumières de jour au démarrage. Après m'avoir fait attendre pendant deux heures de temps ils me font savoir que ce n'est pas possible d'activer ma Day Running Light (DRL). Il faut installer relais pour by passer le système car c'est une Toyota Corolla de 2015 fabriquer aux USA. En plus de cela devrait me coûter dans le 250$ en plus des heures du technicien. Je suis allé à Longueuil dans un garage d'électricité auto (Auto Electrique J Tremblay Inc.), çà pris au trop 30 minutes au technicien et çà m'a coûté 30$. Vraiment j'étais très déçu des services de Toyota Montréal-Nord. C’est le pire service que j’ai jamais eu. Plus jamais je ne mettrais mes pieds là.

Ayoub Lansari

The moment the sale goes trough this dealership will cease to care about you. Called a representative before hand to get my the winter tires (which are already bought and installed on mags) installed and advising I was short on time and that punctuality would be important. Upon arrival, their attitude changed and the promises made, no longer kept. They asked me to wait 1h30 mins to get my tires changed, while they had a free lift not being used for 30mins. The tire change takes no more than 10 minutes. Avoid this place if you don't want to be stepped on all over and taken advantage of, completely unprofessional staff.

OCASA, UN POCO DE TODO

(Translated) Courteous service in good time. (Original) Service courtois en bon temps.

Evy Permi

(Translated) Thank you for your service, very professional I was very satisfied ☺️☺️☺️ (Original) Merci pour votre service, très professionnels j'étais très satisfaites ☺️☺️☺️

Yucel Salimoglu

Kind people. Haven’t experienced the service yet but seems better than the previous

Katia Ohayon

Professional, curteous and fast. I am always happy at Toyota Montreal Nord. This is my 3rd car at the dealership.

E M

I contacted this dealership to find out if they did Daytime Running Light Modifications on American Cars. In my first communication I stated it was for an RIV Inspection. They assured me they did. First Time: They explained how they had to split the ignition to install the relay to modify the lights. I paid $248.25. Within a week there was an issue with the installation. Second Time: I was told there was a disconnection of the work that had previously been done. I was told that there shouldn’t be an issue. I paid $136.92. The same issue happened, and I went back to the dealership. Third Time: It was the same issue, I was assured it was fixed, and I would no longer have an issue with it. The gentleman explained that I should no longer have an issue with them and instructed how to turn the lights on. The lights were not working right. When I took the car to the RIV inspection, it failed. Lights are supposed to come on when the car is started. I received 2 professional opinions before I had the work done at another Toyota dealership. I returned to the dealership and spoke to the service manager. The moment I mentioned a previous service issue I actually saw the body language change. The implication that he made was that if I drove off the lot with the lights working, what happened after is not their issue. He stated they did that work I requested, even though I had to go back twice, and eventually to another dealership. What was even more infuriating, the service manager listed things that they 'supposedly' told me before I had the modification done (the mechanic even came to support him telling me they told me all that, yet it was the first time I was meeting him) The service agents did not tell me any of this either:- • It is a trial and error and a risk (I would never had done the modification if they told me this) • The relay installation modification is temporary (I was not told this) • A permanent solution would be replacing the chassis and that would cost $6000 (Of course I would not have agreed to this) • We are not really supposed to do this ( why did they agree to do it) I can’t believe he said I should have gone back to the dealership after three attempts at getting the job done. I don’t really know if it’s Quebec law. He said the law requires a 10 day opportunity for a dealership to resolve an issue. I haven’t looked into it yet, but I will. I showed him a copy of my receipt as proof that the work had to be redone, he went on and made a copy of it. He stated he would find out what exactly they did. He went on to say ‘you know we are all friends in this business’. I am not sure what the purpose of that statement was supposed to serve. My final take on trying to resolve this issue is that the responsibility is on me, I misunderstood the process and I received the service I paid for. They get to keep $385.17 for work which had to be redone by another dealership. When it’s a service appointment you get a quick response, but when it’s an issue with the service provided there is no response. I will chalk it to a lesson learned.

Naomy Nay Nay

Great service and very helpful staff. THE Toyota for taxi owner’s.

Hassanin Salih

Best service and wonderful staff very well managed great deals on cars and service

Stéphane

(Translated) Very good service for new and used vehicles. After sales service is present, rewards for reference new customers. (Original) Très bon service pour véhicules occasions et neufs. Service après vente est présent, récompenses pour référence de nouveau clients.

abdel arouche

(Translated) Very helpful. (Original) Très serviables.

Tommy Thiboutot

Bought 3 cars over the last 10 years there..service is mediocre. Sales people don't know what they are talking about. One time they forgot tithing one wheel on my RAV 4.On another occasion they told me my brakes needed to be changed but they where only 50% worn out. This week they called me to offer to take back my vehicles and offer a new one for less than 1% interest rate. When I arrived there the interest rate was 3.5%. Theses are just examples of many events i have endured over the years . I do not recommend that place and i will not go to that place ever again. update - despite what the owner says below, they did called me back but did not try to resolve anything. Update - I just Bought a Honda Pilot Touring and i really Like it !

Serey Vutha Thach

Good service

Jonathan Berthold

Great service.

MARK KOSTAS

(Translated) J stays with my toyota home to an anti-rust treatment. it aplique have treatment before the car is washed. normally the car must be washed with water under presion, dry, and after it is necessary to apply treatment. $ 100 lost! (Original) j etais avec mon toyota chez eux pour un traitement anti-rouille. il ont aplique le traitement avant que la voiture soit lave. normalement la voiture doit être lavé avec l,eau sous presion, sèche, et après il faut applique le traitement. 100 $ perdus!

razvan dan

Never lease any car from them! Very bad experience! After 8 years client, $ 45,000 paid for leasing, $ 10,000 paid on the service, they (he) ask/force me to pay more $2500 for reparations/touch up to be in the ‘’Toyota standard’’. Actually they need to prepare the car just aesthetically with my money to sell it. On the side, everything it was acceptable, in the case I buy another car from them, this ‘’ Toyota standard’’ it disappear just like that !! Five years ago, the speech he had, he make me believe I will buy a Ferrari. Now, bringing back the car (2015 SCION TC), I will use exactly he’s words ‘’ This car is the worst car produce by Toyota ever), this was the reason they stop the production’’. Ohhh ben la. To make a point, it was a possibility for them to loose me just for 5 years, but now they lose me FOR FOREVER!

Réjean Duval

(Translated) Warm and respectful welcome. Éric Déchênes is my technical advisor, I trust him in his recommendations and I was not disappointed. (Original) Accueil chaleureux et respectueux. Éric Déchênes est mon aviseur technique, je lui fais confiance dans ses recommandations et je n'ai pas été déçu.

zahra door

That was grate .

Pierre Stephanie

(Translated) Very good service, satisfaction guaranteed. (Original) Très bon service, satisfaction garantie.

Abdo Lak

(Translated) I took my toyot CH-R I am completely satisfied for the sales service from Mohamed Maliki I really recommend he is smiling and honest and takes the time to explain everything thank you very much (Original) j’ai pris mon toyot CH-R je suis totalement satisfait pour le service de vente de la part de Mohamed Maliki je recommande vraiment il est souriant et honnête et prend le temps pour tous expliquer merci infiniment

Descollines Pierre Richard

(Translated) It was great at Toyota Montreal North (Original) C'était formidable chez Toyota Montréal nord

Jimmy Cho

Some salespersons need to brush up their attitude especially after sales. Else, Body Shop and service department have done a very good job on my car. Great services over there.

Daniel Santos

Flawless experience. We just went to pick-up our new Prius V. Pierre-Paul(especially), Manon and M. Lamarche were very patient and helpful. Pierre-Paul made sure we understood everything that had to be known about the contract, the car and some key maintenance. Between myself and my father we have now done business with them for 6 cars now. I will definitely go back.

John B Bily

(Translated) I confirm the big joke of the 4h for tires ... Magnificent throw of ball between the "one communicated badly, you did not answer the telephone of the salesman" and that does not touch me pantoute of the technician, see the adviser ". true non-professional communication and close to nothing involvement. I can't wait for AI in dealerships. (Original) Je confirme la grosse blague du 4h pour des pneus... Magnifique jeter de balle entre le "on a mal communiqué, vous avez pas répondu au téléphone du vendeur" et le ça ne me touche pantoute du technicien, voyez le conseiller". De la vrai non communication professionnelle et une implication proche du néant. Vivement l'IA en concession.

mouhsine jamil

(Translated) Good welcome and good service (Original) Bon accueil et bon service

Giancarlo Camozzato

Satisfaction total guarantee. (:-)

Mic Essien

They are really friendly and professional. ..

Pierre GUEDJ

(Translated) I am not a customer of Toyota Montreal North, but by looking more closely at the site of your dealership, we notice immediately that you are passionate and attentive to the well being of your customers. It swarms with a package of information that ordinary times you never find on a dealer site and passing on your Facebook, we notice a lot of hyper positive business, you are just as attentive to the comfort of your customers, but also your employees. In ordinary times I am an amateur automotive commentator on auto 1 2 3 and other automotive media, because I too am passionate. As my father said, without the passion that this world would be! In any case you want to work for you. I came to see you yesterday morning and Mr. Daniel Alloul received me with great sympathy, during my sales consultant application. I felt comfortable as if I was with my family. Since I worked in the automobile (2005, I had this opportunity that morning to meet you and even if my application is not retained, thank you for this 28 minutes of interview, pure happiness for me, thanks again. (Original) je ne suis pas client de Toyota Montréal nord, mais en regardant plus attentivement le site de votre concession, on remarque tout de suite que vous êtes des passionnés et attentif au bien être de votre clientèle. Il fourmille un paquet d'infos qu'en temps ordinaire on ne retrouve jamais sur un site de concessionnaire et en passant sur votre Facebook, on remarque bien des affaires hyper positives, vous êtes tout autant attentif au confort de vos clients, mais aussi de vos employés. En temps ordinaire je suis commentateur automobile amateur sur auto 1 2 3 et sur d'autres supports automobile, car moi aussi je suis un passionné. Comme disait mon père, sans la passion que serait ce monde ! En tout cas vous donnez envie de travailler pour vous. Je suis passé vous voir hier matin et Monsieur Daniel Alloul m'a reçu avec beaucoup de sympathie , lors de mon entrevue de candidature de conseiller des ventes. Je me suis senti à l'aise comme si j'étais en famille. Depuis que je travaille dans l'automobile (2005, j'ai eu cette opportunité ce matin là de vous rencontrer et même si ma candidature n'est pas retenue, je vous remercie pour ce 28 mn d'entrevue, pur bonheur pour moi, merci encore.

claudette couillard

(Translated) Hello, since 2005 I have a toyata car and bought another in 2018 proves that I am very satisfied. As well as the service and the sellers. Thank you and maybe another ..... (Original) Bonjour, cela fait depuis 2005 que j'ai une voiture toyata et racheté une autre en 2018 cela prouve que je suis très satisfaite. Ainsi que le service et les vendeurs. Merci et peut-etre une autre.....

JACOB GREENBLATT

the best place

Sckmnd evoquemtl

(Translated) Super courteous and good service in all areas. I really appreciated the welcome too, I highly recommend. (Original) Service super courtois et bon dans tout les secteurs. J'ai vraiment apprécié l'accueil aussi.Je recommande fortement.

Jean-Yves Ledoux

(Translated) Very good service, fast, efficient and professional! (Original) Très bon service, rapide , efficace et professionnel!

erick leblanc

(Translated) Excellent after sales service (Original) Excellent service après ventes

Lara Mario

Quality and Lovely service

redouane kouidri

(Translated) Good customer service ... Thank you Michel Ohayon ???? (Original) Bon service a la clientèle... Merci Michel Ohayon ????

Aharon Bensimon

Amazing place Great help from everyone there.

carmine c

Going the extra mile to milk more money out of you.

Stephane Althot

(Translated) Very friendly and professional staff. (Original) Personnels très sympathique et professionnelles.

Silvana Dominguez

(Translated) Good service (Original) Buen servicio

Charlot le chat

(Translated) Service 5⭐ Martin Dube (Original) Service 5⭐ Martin Dube

Martin R

(Translated) Dishonest salesman in the department of used. After finding a used vehicle that interested me in this place, the seller made me an offer more than interesting for my vehicle to give in exchange. Taking the night to think about his offer, I call back the next morning to confirm the purchase of the vehicle. The seller, surely realizing his bid too high for my vehicle, falsely tells me that the vehicle that interests me is sold. Several days later, the vehicle is still available in the dealer's yard and posted on their website. An anonymous call to the dealer confirms everything. I finally found better elsewhere by doing business with an honest dealer. (Original) Vendeur malhonnête dans le département de l'usagé. Après avoir trouvé un véhicule usagé qui m'intéressait à cet endroit, le vendeur m'a fait une offre plus qu'intéressante pour mon véhicule à donner en échange. Prenant la nuit pour réfléchir à son offre, je rappele le matin suivant pour confirmer l'achat du véhicule. Le vendeur, réalisant sûrement son offre trop élevé pour mon véhicule, me dit faussement que le véhicule qui m'intéressait est vendu. Plusieurs jours plus tard, le véhicule est toujours disponible dans la cour du concessionnaire et affiché sur leur site web. Un appel anonyme au concessionnaire me confirme le tout. J'ai finalement trouvé mieux ailleurs en faisant affaire avec un concessionnaire honnête.

Samuel Girard-Lavoie

Almost got hit by one of your employee. Driving at 85km/h on sherbrooke with a SUV written ''Toyota Montréal Nord'' all over it. Amazing.

adil Jdr

(Translated) Very good welcome good accompaniment and advice I thank Mohammed Maliki. (Original) Très bon accueil bon accompagnement et conseil je remercie Mohammed Maliki.

Yasser Ahmad

(Translated) I had a great price and the service was impeccable. The representative explained to me how the car worked until financing and delivery. (Original) J'ai eu un très bon prix et le service était impeccable. Le représentant m'a bien expliqué le fonctionnement de la voiture jusqu'au financement et la livraison.

Ali y

(Translated) I had an appointment today after two weeks. I went there and after the registration and the initial work of the car. After 2 hours, the very stylish repairman told me that your work was not done by mistake today. And you have to go and come back another day. No responsibility. No responsibility. No responsibility. He lied. Because my car was right in front of his eyes and the office. But he prioritizes the work of his friends and comrades. Everything I wrote was registered with a Toyota dealer and can be proven to be correct. I'm really sorry. Irresponsible I had an appointment today after two weeks. I went there and after the registration and the first work on the car. After 2 hours, the very stylish repairman told me that your job had not been done by mistake today. And you have to go and come back another day. No liability. No liability. No liability. He lied. Because my car was right in front of his eyes and the office. But he prioritizes the work of his friends and comrades. Everything I wrote was registered with a Toyota dealership and can be proven to be correct. I am really sorry. Irresponsible (Original) I had an appointment today after two weeks. I went there and after the registration and the initial work of the car. After 2 hours, the very stylish repairman told me that your work was not done by mistake today. And you have to go and come back another day. No responsibility. No responsibility. No responsibility. He lied. Because my car was right in front of his eyes and the office. But he prioritizes the work of his friends and comrades. Everything I wrote was registered with a Toyota dealer and can be proven to be correct. I'm really sorry. Irresponsible J'avais rendez-vous aujourd'hui après deux semaines. J'y suis allé et après l'immatriculation et les premiers travaux de la voiture. Au bout de 2 heures, le réparateur très stylé m'a dit que ton travail n'avait pas été fait par erreur aujourd'hui. Et tu dois partir et revenir un autre jour. Aucune responsabilité. Aucune responsabilité. Aucune responsabilité. Il a menti. Parce que ma voiture était juste devant ses yeux et le bureau. Mais il priorise le travail de ses amis et camarades. Tout ce que j'ai écrit a été enregistré auprès d'un concessionnaire Toyota et peut être prouvé être correct. Je suis vraiment désolé. Irresponsable

Melanie Lallouz

impeccable customer service!

Alain Malka

Very honest and courteous people

Suzanne Fournier

(Translated) Super long service and that's how it ends each time I go over there for an oil treatment check and airbag reminder arrived at 10 am in the morning and left at 1:30 pm ???? (Original) Service super long et c'est comme ça a chaque fois fini je vais plus là pour une vérification de traitement d'huile et coussin gonflables rappel arrivé à 10 heures le matin et quitter à 13:30 pm ????

Luc Sevigny

(Translated) Appointment made quickly. Job well done. Professional staff. (Original) Rendez-vous pris rapidement. Travail bien exécuté. Personnel professionnel.

Richard Courchesne

(Translated) Very good service answered the question very well (Original) Très bon service ont répond très bien au question

Nix J

(Translated) Very fast and impeccable services (Original) Services très rapides et impeccable

André Lafontaine

(Translated) Well structured, deadlines are met the only problem is that I would rearrange a more functional waiting room for clients. (Original) Bien structuré , les délais sont respectés le seul hic est que je réaménagerais une salle d'attente pour les clients plus fonctionnelle.

JC GM

(Translated) I had a great experience at Toyota Mtl Nord, impeccable service. I was recently served by the technical adviser Éric Deshênes, polite and courteous, I have nothing but positive to say about my visit. Excellent service, I recommend to all. (Original) J'ai eu une belle expérience chez Toyota Mtl Nord, un service impeccable. J'ai récemment été servi par le conseiller technique Éric Deshênes, polis et courtois, je n'ai que du positif à dire de ma visite. Excellent service, je recommande à tous.

Paulo C. Peixoto

(Translated) We bought a used Toyota with Mr. Michel Lavoie. The experience was excellent. Mr. Lavoie respects the client's time, he is patient, available, attentive and highly professional. I highly recommend this dealership, its cars and especially the service of Mr. Lavoie. (Original) Nous avons acheté une Toyota d'occasion avec M. Michel Lavoie. L'expérience était excellente. M. Lavoie respecte le temps du client, il est patient, disponible, attentionné et hautement professionnel. Je recommande fortement ce concessionnaire, ses voitures et surtout le service de M. Lavoie.

Eric Garzon

Excellent service, the team is very attentive and always fixes the problems with my car. I recommend them strongly

rho88

(Translated) The service has become horrible over time. I was a customer since the time it was Toyota Pie-IX, but in recent years the garage services has become horrible. You pay in the void. I really feel they do not know their products. For example, I did a brake maintenance service in December just to find myself with brakes paste 4 months later. Several hundred dollars for a suspension problem that they have never solved or even find why, but that another Toyota dealer has to settle in 30min. (Original) Le service est devenu horrible avec le temps. J’étais un client depuis le temps que c’était Toyota Pie-IX, mais depuis quelques années le services du garages est devenu horrible. Tu paies dans le vide. J'ai vraiment l’impression qu'ils ne connaissent pas leurs produits. Par exemple, j'ai fait un service d'entretien de frein en décembre juste pour me retrouver avec des freins coller 4 mois plutard. Plusieurs centaines de dollars pour un problème de suspension qu'ils n'ont jamais résolu ou mème trouver pourquoi, mais qu'un autre concessionnaire Toyota a régler en 30min.

Carlos Toledo

(Translated) Excellent service thank you (Original) Service excelent merci

Maxis Walando

(Translated) Very good customer service. Perfect satisfaction (Original) Un très bon service à la clientèle. Satisfaction parfaite

Jean-François Blais

(Translated) What service ! It is a must. (Original) Quel service ! C'est un incontournable.

Hanky Vasquez

(Translated) Ricardo used vehicles is very professional. The stand is stocked with vehicles for all tastes and wallets. I bought from them. Fast service. (Original) Ricardo des véhicules d'occasion est très professionnel. Le stand est rempli de vehicules pour tous les goûts et portefeuilles. Jai acheté chez eux. Service rapide.

Vu-Bien Pham

(Translated) Very good service and very courteous (Original) Très bon service et très courtois

Anthony B.

(Translated) Excellent service. Courteous and professional staff. (Original) Excellent service. Personnel courtois et professionnel.

Jean Lauzon

(Translated) Very good service (Original) Très bon service

Zihiaq Noel

(Translated) Customer service leaves something to be desired, It sucks (Original) Le service a la clientèle laisse à désirer, C'est nul

American Patriot

(Translated) Very satisfied thank you ???? (Original) Très satisfait merci ????

Ivana Bastidas

(Translated) I bought a used vehicle from this dealership. It was Mr. Michel Lavoie who was my car salesman. Excellent service! He is not like other auto salesmen, he is transparent, personable and listens to everything that is said to him. I loved doing business with him. I can't wait to buy my second car there. (Original) J'ai acheté un véhicule d'occasion dans ce concessionnaire. C'est M. Michel Lavoie qui a été mon vendeur d'auto. Excellent service! Il n'est pas comme comme les autres vendeurs d'auto, il est transparent, aimable et écoute tout ce qu'on lui dit. J'ai adoré faire affaire avec lui. J'ai déjà hâte à acheter ma deuxième voiture là-bas.

gérald émile

(Translated) Clean and attractive (Original) Propre et attrayant

Jeanne Quessy

(Translated) Thank you sincerely to all Raphael's team. I loved my experience at home. You have been of impeccable professionalism. I appreciated never having felt any pressure on your part. My car is in perfect condition and you kept your promises until the end. I highly recommend your company! (Original) Merci sincèrement à toute l'équipe de Raphael. J'ai adoré mon expérience chez vous. Vous avez été d'un professionnalisme irréprochable. J'ai apprécié n'avoir jamais senti de pression de votre part. Mon auto est en parfait état et vous avez tenu vos promesses jusqu'à la fin. Je recommande chaudement votre entreprise!

Yves B

(Translated) Good service (Original) Bon service

Nuccia Greco

We are somewhat satified with the service. We find that at time they are dishonest in their service. Bring your car to fix and later require again their service.

Guillaume grimard

(Translated) I wanted to thank Eric for the service for his excellent gold service from my last visit .... (Original) Je voulais remercier Eric du service pour sont excellent service l'or de ma dernière visite ....

Max Marlan

You can pass the SAAQ inspection here.

Vincent Poirier

(Translated) Lots of cars in inventory, someone takes care of you as soon as you arrive. The showroom is rather small, however. Most vehicles can be tested on the road. (Original) Beaucoup de voitures en inventaire, quelqu'un s'occupe de vous dès votre arrivée. La salle de montre est plutôt petite par contre. Il est possible de faire un essai routier sur la plupart des véhicules.

Héctor Julián Lozano Toscano

(Translated) Good service, very welcoming staff but sometimes the wait could be long (Original) Bon service, personnel très accueillant mais de fois l'attente pourrait être longue

Pierre Tremblay

(Translated) Hello I bought a Camry XLE 2014 in March 2017 and the service was perfect reception seller and repair workshop he had some modification to do to the vehicle and everything was done with professional (Original) Bonjour j'ai achetter une Camry XLE 2014 en Mars 2017 et le service etait parfait reception vendeur et atelier réparation il avait quelque modification a faire au vehicule et le tout a ete fait avce professionaliste

Matt Bergy

(Translated) Very good service !! ???? (Original) Très bon service!! ????

Olivier Desrosiers

(Translated) It's the best before & after sale service I've had in my life. (Original) C'est le meilleur service avant & après vente que j'ai eu de toute ma vie.

jmi japan motor import

They act like mafia, no service, they have wasted our time and they blame us for their mistake.

Carlo Rolini

best dealer, best service, family atmosphere, we love it

Valérie Jean-Baptiste

(Translated) Fast, courteous and attentive service. I recommand it. (Original) Service rapide, courtois et à l'écoute. Je le recommande.

Denis Poirier

(Translated) Adequate and pleasant service. (Original) Service adéquat et agréable.

Alex CG

(Translated) The service was extremely slow. I was given 2h waiting time when I arrived for a winter tire installation and a software update. It finally took 3:30. I understand it's a busy time, but if you're not able to provide enough service, do not make as many appointments ... (Original) Le service était extrêmement lent. On m'a indiqué un temps d'attente de 2h lors de mon arrivée pour une installation de pneus d'hiver et une mise à jour de logiciel. Ça a finalement pris 3:30. Je comprends que c'est une période occupée, mais si vous n'êtes pas capable d'offrir un service suffisant, ne prenez pas autant de rendez-vous...

Patrick Bastien

(Translated) Wonderful courteous service (Original) Merveilleux service courtois

Angela Bianco

Amazing service & I’m very, very satisfied with a truck I bought. A salesman really helped me a lot & answered all my questions before purchasing the truck. I really recommend them to anyone that’s looking to buy a Toyota ????????

Michel Ismith

(Translated) great service (Original) excellent service

Sylvie Danis

(Translated) Unparalleled service, respect, always close to its customers, great team! (Original) Service hors pair, respect, toujours près de ses clients, super équipe !

Louden ba

(Translated) I received a reminder for the airbags in my vehicle, I made an appointment for 1pm. On D-Day at 1 p.m., I arrived, the technician took the keys to my vehicle and asked me to wait in the waiting room and as soon as the vehicle is ready, someone will come and pick me up. I stayed until 3:30 p.m. in the waiting room, until there, I find it normal, telling myself that it is possible there were a lot of people before me. I get up from my seat to take a walk and see my car parked outside so I sit back down thinking someone is going to come and give me the keys so I can leave. 15min later, I go to see a technician I ask him is the car finished because it is already outside, he told me it has been finished since 1:50 pm !!. So, he brings me the keys with the invoice, without apologies and not even a goodbye! This is where I see the level of organization internally ... disappointing (Original) J'ai reçu un rappel pour les airbags de mon véhicule, j'ai pris rdv pour 13h. Le jour J à 13h, je suis arrivé, le technicien a pris les clés de mon véhicule et il m'a demandé d'attendre dans la salle d'attente et dès que le véhicule sera prêt, quelqu'un va venir me chercher. Je suis resté jusqu'à 15h30 dans la salle d'attente, jusqu'à la, je trouve sa normal en me disant que c'est possible il y avait beaucoup de personnes avant moi. Je me lève de mon siège pour prendre une marche et j'aperçois ma voiture stationnée dehors alors je me rassois en pensant que quelqu'un allais venir me donner les clés pour que je puisse partir. 15min après, je vais voir un technicien je lui demande est ce que la voiture est terminée parce qu'elle est déjà dehors, il m'a dit elle est terminé depuis 13h50 !!. Alors, il me ramène les clés avec la facture, sans excuses et même pas un au revoir! C'est la que je vois le niveau d'organisation en interne… décevant

touil hedi

(Translated) Excellent service, Thank you very much to the entire TOYOTA Montreal North team (Original) Excellent service, Merci bien à tout l'équipe de TOYOTA Montréal Nord

Dan Suissa

(Translated) Excellent service and a very high quality staff (Original) Un service excellent et un staff de très grande qualité

MAGESA INC.

(Translated) Good (Original) Bien

Leila Betancourt

I was there for the first time today for an inspection and to fix a small issue with my car, there was a bit of confusion with the prices over the phone but the technical adviser martin cleared it out and was very patient and helpful with me he answered all my questions and fixed the problem! The only problem was the cashier black girl with red hair gave me attitude at the end she does not belong there. Besides that i had an amazing experience the rest of the staff is great!! I would go back just stay away from the cashier.

Abul Hasan

Its amazing service unbelievable staff the very look after everyone its great service

Ann Harrosch

(Translated) We received professional efficient prompt service with a smile (Original) Nous avons reçu un service rapide efficace professionnel avec le sourire

hamou sahridj

(Translated) Good service (Original) Bon service

Thalou Bel-Air

(Translated) Super service! The staff are welcoming and attentive to your needs (Original) Super service! Le personnel est accueillant et à l'écoute de vos besoins

Aboud Malki

(Translated) Go see Michel Lavoie at used vehicles at Toyota Montreal-nord, charming, honest and excellent customer service. (Original) Aller voir Michel Lavoie au vehicules d'occasion chez Toyota Montreal-nord, charmant, honnete et excellant service á la clientele.

Hamid MOULTALA

(Translated) Good reception, fast and efficient service. (Original) Bon accueil, service rapide et éfficace.

Shirley Tan

(Translated) Their service is terrible! We are requesting a refund for a car they are unable to find and they are unable to return our deposit to us. We've been there several times and the excuse we have is that no manager is present to sign the refund for us. It's a waste of time! We can call but no one answers. When we arrive there, we are asked why we did not call. (Original) Leur service est horrible! Nous demandons un remboursement pour une voiture quils ne sont pas capable de trouver et ils ne sont pas capable de nous rendre notre depot. Ca fait plusieurs fois quon se deplace et lexcuse que nous avons cest quaucun directeur est present pour nous signer le remboursement. Cest une perte de temps! Nous avons beau a appeler mais personne ne repond. Lorsque nous arrivons sur place, on nous demande pourquoi nous avons pas appeler.

Pedro Del Hierro

(Translated) At Toyota Montreal North, good service and friendliness. (Original) Chez Toyota Montréal Nord, bon service et amabilité.

Philippe Laramée

Super!

Laurent Amadei

(Translated) I would like to highlight the good service and professionalism that I received from Mr. Luongo. Even if I had to cancel my transaction, he remained courteous and professional. Thank you for your work and patience. (Original) Je tiens a souligner le bon service et le professionnalisme que j'ai recu de M.Luongo. Meme si j'ai du annuler ma transaction, il est resté courtois et professionnel. Merci pour votre travail et patience.

Tanya Bissonnette

(Translated) Excellent service. Courteous and helpful staff! (Original) Excellent service. Personnel courtoie et serviable !

Kevin Latour

(Translated) Tres dessus, I order pieces for my scion tc 2011, the guy in the room really does not work ... I order and never received my order .... short there are plenty of other center toyota !! (Original) Tres dessus, j'ai commander des piece pour ma scion tc 2011, le gars au piece n'aime vraiment pas travail... j'ai commander et jamais reçu ma commande.... bref il y a plein d'autre centre toyota!!

Guillaume leconquerant

(Translated) I wanted to thank Bram for purchasing my 2019 avalon, a service that listened to my needs from start to finish. (Original) Je voulais remercier Bram pour l'achat de mon avalon 2019 , un service a l'écoute de mes besoins du début a la fin .

Lucas Morneau

(Translated) Very good service. (Original) Très bon service.

Jennifer Lanctôt

(Translated) Thanks to Yasmine for selling me a great rav4trail. Nice welcome from the team! (Original) Merci a Yasmine, de m'avoir vendu un super rav4trail. Belle accueil de l'équipe!

RACHEL GARZON

(Translated) Mr. Lamarche took care of me. At the beginning I found him hard but finally, he was able to give me very good explanations. His promises were kept. Obviously, I would have liked a better price but after verification, it was the best price. In short, and as requested by my seller, I recommend Toyota Montreal-Nord and Jean Lamarche to everyone! (Original) M. Lamarche s'est occupe de moi. Au debut je l'ai trouve dur mais finalement, il a ete capable de me donner de tres bonnes explications. Ses promesse ont ete respecte. Evidemment, j'aurais voulu un meilleur prix mais apres verification, c'etait le meilleur prix. En somme, et tel que demande par mon vendeur, je conseille Toyota Montreal-Nord et Jean Lamarche a tous!

Martine Richer

(Translated) I share for friend Hello Daniel, We would like to take a moment to thank you for the privilege we have had to obtain our Toyota RAV4 Prime 2021 XSE Technologies, so quickly, we are privileged to have been able to take possession of it in December 2020. Didier was fantastic once again as he took care of us when renting our 2017 Prius Prime ????. What a warm, human, funny man and a devoted father, it shows! And he loves his customers! We are very much aware that this vehicle is in very, very high demand and that the waiting lists are very long. It is true that our initial order was for a normal XSE, but on a courtesy call from Brahms, to let us know that a Technologies model had arrived, and in the color of our choice, and from us to have the opportunity to discuss it during the weekend in order to make our decision. This was the turning point of our deal to buy .... from the best dealer ever. We have now driven 4,000 km of pure happiness and 100% satisfaction of our choice. What an incredible vehicle !! Electric autonomy, consumption in hybrid mode ... superb !! First full tank of gasoline last week, April 9 !!!! Incredible ???? I went to have my summer tires installed recently, at the best dealership ever ????, I was again received like a member of the family, courtesy, smile and the most professional service. Great team! The mechanic who took care of my car was extremely meticulous, professional and in addition, friendly and polite as everything !! Sincere thanks, once again, to Gilles Deschenes and his son Éric Deschenes. Always good advice and really warm and dedicated people. We are happy to be part of your clientele. And for a long time. Take care of yourself and your loved ones! Michel Stevens & Sylvie Danis. (Original) je partage pour ami Bonjour Daniel, Nous désirons prendre un instant afin de vous remercier du privilège que nous avons eu d`obtenir notre Toyota RAV4 Prime 2021 XSE Technologies, si rapidement, nous sommes privilégié(es) d`avoir pu en prendre possession en Décembre 2020. Didier a été fantastique encore une fois, car c`est lui qui s`était occupe de nous lors de la location de notre Prius Prime 2017 ????. Quel homme chaleureux, humain, drôle et un père dévoue, ca se voit ! Et il aime ses clients ! Nous sommes très a l`affut que ce véhicule est en très très grande demande et que les listes d`attente sont très importantes. Il est vrai que notre commande initiale était pour un XSE normal, mais lors d`un appel de courtoisie de la part de Brahms, afin de nous mentionner qu`un modèle Technologies était arrive, et de la couleur de notre choix, et de nous avoir donner la possibilité d`en discuter durant la fin de semaine afin de prendre notre décision. Cela a été le point tournant de notre accord d`achat....au meilleur concessionnaire qui soit. Nous avons maintenant parcouru 4,000 km de pur bonheur et de satisfaction de notre choix a 100%. Quel véhicule incroyable !! Autonomie électrique, consommation en mode hybride...superbe !! Premier plein d`essence la semaine dernière, le 9 avril !!!! Incroyable ???? Je suis allé faire installer mes pneus d`été dernièrement, au meilleur concessionnaire qui soit ????, j`ai encore été reçu comme un membre de la famille, courtoisie, sourire et service des plus professionnel. Formidable équipe ! Le mécanicien qui a pris soin de ma voiture était hyper minutieux, professionnel et en plus, aimable et poli comme tout !! Mercis sincères, encore une fois, a Gilles Deschenes et a son fils Éric Deschenes. Toujours de bon conseils et vraiment des personnes chaleureuses et dévoues. Nous sommes heureux de faire partie de votre clientèle. Et pour longtemps. Prenez soin de vous et de vos proches ! Michel Stevens & Sylvie Danis.

Emilie Rufray

(Translated) Poor service: long and poorly organized. Never managed to stay less than 3 hours even to install a deflector that was to take 10min. I ask them to check some points and nothing is done when I pick up the car. (Original) Service déplorable: long et mal organisé. Jamais réussi à rester moins de 3h même pour installer un deflecteur qui devait prendre 10min. Je leur demande de vérifier certains points et rien n'est fait quand je récupère l'auto.

Mathieu Poirier

(Translated) A big thank you to Jean Lamarche for selling me my Toyota and for his excellent service from start to finish. The personalized service I received from Mr. Lamarche, Manon, Daniela and the team of technicians exceeded my expectations ... I recommend this #toyotamontrealnord dealer! Mr. Poirier (Original) Un gros merci à Jean Lamarche pour m’avoir vendu ma Toyota et pour son excellent service du début jusqu’à la fin. Le service personnalisé que j’ai reçu autant par M. Lamarche que par Manon, Daniela et par l’équipe de techniciens a dépassé mes attentes... Je recommande ce concessionnaire #toyotamontrealnord ! M. Poirier

taxi laval

AMAZING SERVICE

yaelle ifergan

I bought 2 cars from this dealership and i am extremely happy with the overall service, specifically their VIP service. The employees are super nice, helpful and very knowledgeable. I don't even look elsewhere when buying a new car.

Sébastien ODDON

(Translated) Thanks to Smail, for his seriousness and his service, I bought my Toyota tacoma from France safely, and this No one takes care of everything from start to finish Thanks again for everything. Perfect vehicle, resistant, a real pleasure. ODDON SÉBASTIEN (Original) Merci à Smail, pour son sérieux et son service, j'ai acheté mon Toyota tacoma depuis la France en tout sécurité, et cette Personne c'est occupé de tout du début à la fin Merci encore pour tout. Véhicule parfait, résistant, un vrai plaisir. ODDON SÉBASTIEN

Eusebio Claderon Arones

(Translated) Superb service !! Very kind advisor, no pressure! I refer all my friends! Good job Toyota Montreal-Nord! (Original) Superbe service!! Conseiller très gentil, aucune pression! Je réfères tous mes amis! Good job Toyota Montreal-Nord!

Carl Fournier

(Translated) The body shop service is very efficient and does an impeccable job! (Original) Le service de carrosserie est très efficace et fait un travail impeccable!

Alain Martin

(Translated) Very correct. Very good customer service. 8.5. (Original) Très correct . Service à la clientèle très bien . 8.5 .

Demosthene Metchina

(Translated) Montreal North (Original) Montréal Nord

Daniel Pereira

Sale person was very nice and professional. Answered all of our questions. Wasn't pushy on the sale.

i kan

(Translated) Seller welcome professionals. Respect and do not impose these ideas. Processing files quickly. I bought two 2020 cars. Thank you (Original) Vendeur accueillent professionnels. Respect et n'imposent pas ces idées. Traitement des dossiers rapidement. J'ai achèté deux voitures 2020. Merci

Paysagiste Coper

(Translated) Good service for selling my truck (Original) Bon service pour vente de mon camion

Gbati Kakaye

(Translated) Very good (Original) Super Bien

thony rimpel

(Translated) Good service! And I will go back. (Original) Bon service! Et je vais y retourner.

math des

(Translated) Terribly long service you should not be in a hurry (Original) Service terriblement long il ne faut vrm pas etre pressé

Stu

Good service, quick and no issues

Daniel Avenue

(Translated) Best service! I am very impressed by the quality of the staff, and the way that all are explained and clear! I am proud to have taken my third car! thank you to the team! (Original) Meilleur service! je suis tres impressione par la qualite du personnel, et la facon que tous est explique et clair! je suis fiere d'avoir pris ma troisieme auto! merci a l'equipe!

Jakson Duenas

Exelent, I was there for emergency brake repair without any appointment and the attention, the people and the service in general was super nice!! I'm really happy to been there. Thanks

Jennie Berry

(Translated) I'm going on a Monday night in used cars I had a good service I was supposed to come back on Tuesday night to try it but the salesman told me that it would be his colleague So on Tuesday the seller never left his office I had to go get it While fessing the road test it is almost angry after my friend who asked questions So the zero service I have found better in another toyota (Original) J y suis aller un lundi soir dans les auto usagé J ai eu un bon service Je devait revenir le mardi soir pour l essayer mais le vendeur ma dit que sa serais son confrère Alors le mardi le vendeur n est jamais sorti de son bureau j ai du aller le chercher En fessant l essaie routier il c est presque fâcher après mon ami qui posait des question Alors le service zéro J ai trouver mieux dans un autre toyota

Mizanur Rahman

My appointment was at 10:30am. I wait until 12:45 and i ask is it done the girl who serve me she said i have to wait another 2 hours. Just to do an inspection. So in total i wait 4 hours to do an inspection. What a bad service. I will never go there.

Joey

Amazing customer experience at Toyota Montreal-Nord. Thank you to the Sales Rep for making this happen. I highly recommend purchasing a new vehicle at Toyota Montreal-Nord.

Jacques Brière

(Translated) service Has 1 excellent courteous staff! ! (Original) service A 1 personnel courtois excellent ! !

Fabian Garzon

I went in with a potential problem on my highlander, I received with smiles and my problem was handled in a timely manner at exactly the cost that was agreed upon. I definitively would recommend Toyota Mtl Nord. thank you again

Hope Bean

(Translated) I presented myself without an appointment for an urgent problem, they immediately took care of me. The people on site are proactive, friendly and professional (Original) Je me suis présentée sans rdv pour un problème urgent, ils m'ont tout de suite prise en charge. Les personnes sur place sont proactives, aimables et professionnelles

eric Gobeille

(Translated) Very good service Mr Michel Lavoie used seller! (Original) Très bon service Mr Michel Lavoie vendeur occasion !

Marwan Alhakimi

The most expensive service i got from Toyota is in this branch... only replacing 3 clips cost me 76$ waw, I’m really chocked.. it only took minutes to fix the three clips. While when changing the oil it’s cheaper than this...Gonna be my last visit to this place ,, I’m really upset I called and i speak with someone their from customer services, and he told me we charge u $49 for 20 minutes for the technician!!! And how we can pay the technician!!!! Are u really want to tell me that you are going to pay the technician directly $49 for 20 minutes or you guys want to make a lot of profit so ur prices are sooooo expensive... I’m really upset that I brought my car to this branch. And next time offer the price before fixing the car not after!

Vidusha Busawon

(Translated) Very bad experience ... the finance representative Didier Ziri who served me was rude and disrespectful. He did not want to answer any question, and he did not want to complete the transaction. I filed a complaint with Toyota Canada. Too bad I can not rate for 0 stars! ---- --- ---- Very bad experience ... the financial representative Didier Ziri who received me was very cold and rude. I was even kicked out of his office because he did not want to complete the deal. I submitted a complaint to Toyota Canada. Too bad I can not put 0 star! (Original) Very bad experience... the Finance representative Didier Ziri who served me was rude and disrespectful. He did not want to answer any question and I was even asked to leave his office as he did not want to complete the transaction. I filed a complaint with Toyota Canada. Too bad I cannot rate for 0 star! ---- --- ---- Tres mauvaise experience... le representant financier Didier Ziri qui m'a recu etait tres froid et grossier. J'ai ete meme mis a la porte de son bureau car il ne voulait pas completer la transaction. J'ai soumis une plainte a Toyota Canada. Dommage que je peux pas mettre 0 etoile!

Marcel Simon

(Translated) Best dealership in Montreal (Original) Meilleur concessionnaire à Montréal

william camy

(Translated) I recommend Yasmin, she is professional, knows these products well and listens to the needs of the customer. I am satisfied with my purchase. (Original) Je recommande Yasmin, elle est professionnelle, connaît bien ces produits et à l'écoute des besoins du client. Je suis satisfait de mon achat.

Irva Cantave

(Translated) Salesperson Yasmine listened to my needs and tried to answer my questions. Also, I had a flat tire and she quickly organized the tire change for me. I really appreciated his dedication in this regard. On a completely different note, in terms of the decoration of the branch; the famous suggestive painting should be removed in the back room. This painting caused me some unease as a client as well as to my sister and my niece who accompanied me when I took possession of the vehicle. Thank you for your understanding! (Original) La vendeuse Yasmine a été à l' écoute de mes besoins et a cherché à répondre à mes questions. De plus denierement, j' ai eu une crevaison de pneu et elle a organisé rapidement le changement de pneu pour moi. J' ai vraiment apprécié son dévouement en ce sens. Sur une toute autre note, au niveau de la décoration de la succursale; il faudrait enlever le fameux tableau suggestif dans la salle en arrière. Ce tableau m' acréé un certain malaise comme cliente ainsi qu' à ma soeur et ma nièce qui m' accompagnaient lors de la prise de possession du véhicule. Merci de votre compréhension!

Monic Landry

(Translated) Better late than never, I sold my Rav4 and promised never to buy toyota again. When will you understand that we buy as much a service as a car. I change car every 4 years and it was for me the most disastrous service that I lived. (Original) Mieux vaux tard que jamais, j'ai revendu ma Rav4 et me suis promis de ne plus jamais acheter du toyota. Quand allez vous comprendre qu'on achète autant un service qu'une voiture. Je change de voiture aux 4 ans et ce fut pour moi le service le plus désastreux que j'ai vécu.

Menas Moha

(Translated) Very serious dealer, great professionalism on the part of the whole team: Welcome, sales and service. Congratulations to all. (Original) Concessionnaire très sérieux, grand professionnalisme de la part de toute l'équipe: Accueil, vente et service .Bravo à tous.

Samir Benzadi

(Translated) I just bought a Toyota Corolla Hybrid 2020, I was well received at the dealership. I want to thank Mohamed Maliki, who advised me a lot, with his professionalism and courtesy. Good continuation! (Original) Je viens d’acheter une Toyota Corolla Hybride 2020, j’étais bien accueilli à la concession. Je tiens à remercier Mohamed Maliki, qui m’a beaucoup conseillé , avec son professionnalisme et courtoise. Bonne continuation!

Merlyne Pierre

(Translated) Zero courtesy .. inspection service???? (Original) Zero courtoisie.. service inspection????

Simon Garzon

(Translated) Good courteous and attentive welcome, good service. (Original) Bon acceuil courtois et attentif, bon service.

Anthony Greco

Decent service, but they screwed putting my dash back in

Samantha Surprenant

(Translated) One of the receptionists is not wearing a mask and when I politely asked her to put it on because everyone is required to wear it indoors according to government regulations she replied in a very rude manner. The service for the garage is always very good. (Original) Une des réceptionniste ne porte pas de masque et lorsque je lui ai demandé poliment de le mettre car tous ke porte obligatoirement à l'intérieur selon les règlements du gouvernement elle mas répondu de façon très impolis. Les service pour le garage est toujours très bien.

Adrian P

(Translated) 6 hours of waiting for a change of brakes (front) and tires! For 4 hours no one worked! I leave it to you to judge their professionalism (Original) 6 heures d'attente pour un changement des freines (avant) et des pneus! Pendant 4 heures personne n'a travaille! Je laisse à vous de judger leur professionnalisme

Venisa Toto

Very Professional, punctual and courteous service.

mohammed arich

(Translated) It's missing a lot of customer service and transparency. (Original) Ça manque beaucoup le service à la clientèle et la transparence.

Sylvie Gervais

(Translated) I went for a tire and oil change. I arrived at 12:45 and left at 4:00 p.m. 3:15 am with an appointment, that seems exaggerated to me! I don't know how the appointments are given, but it doesn't work at all! (Original) Je suis allée pour un changement de pneus et d'huile. Je suis arrivée à 12h45 et sortie à 16H. 3h15 avec un rendez-vous, ça me parait exagéré ! Je ne sais pas comment les rendez-vous sont donnés, mais ça ne marche pas du tout!

Rémy Lavoie

(Translated) Avoid the garage at all costs. Even with an appointment to install four tires I waited two and a half hours. Garage full of incompetent people who work anyhow. One removes the wheels, another puts down the tires, another inflates the tires and a last tightens the nuts, with half-hour breaks between each stage, a real joke 0/5, to avoid if you want a service professional. (Original) Éviter le garage à tout prix. Même avec un rendez-vous pour installer quatre pneus j’ai attendu deux heures et demi. Garage rempli d’incompétents qui travaillent n’importe comment. Un enlève les roues, un autre pose les pneus, un autre gonfle les pneus et un dernier serre les écrous, avec des pauses d’une demi-heure entre chaque étape, une vrai blague 0/5, à éviter si vous voulez un service professionnel.

Robert Pharland

(Translated) Very good service and explanations. (Original) Très bon service et explications.

Michel Lavoie

(Translated) Happy Holidays to the entire mtl Nord Toyota team continue to provide excellent service. (Original) Joyeuse fête à toute l’équipe de mtl Nord Toyota continuez de donner un excellent service.

Georges Hasswani

(Translated) Super efficient and courteous team! Thank you. Great service! Thanks. (Original) Super équipe efficace et courtoise ! Merci. Great service ! Thanks.

Santo Certo

Purchased a used car, salesman was a pleasure to work with, Michel. Overall great experience, would definitely buy another car from there.

Rio Seven

Great service and super happy with my new car! Thanks guys, you rock!

SAFOUENE DJEMAI

(Translated) Excellent service (Original) Excellent service

michel dubé

(Translated) The service is perfect and does not involve any surprises, (Original) Le service est parfait et ne comporte aucune surprises,

Sandra Saint-Paul

(Translated) Courteous service (Original) Service courtois

BEN et NOUR

(Translated) They have better quality / price service. (Original) Ils ont un meilleurs service qualité /prix.

michel boehme

(Translated) Excellent service. (Original) Excellent service.

Jules Lessard

(Translated) Tr (Original) Tr

Alain Rousseau

(Translated) Do not go there! (Original) N'allez surtout pas la !

Mohanathas Sivagnanasuntharam

Great service and very thorough! The staff was also very helpful!

Moyal brahm's

(Translated) Excellent service.Happy and very professional !!!! Here is my experience, the purchase of my new car was a very pleasant moment, the sales team and the service department is very efficient and professional. I give 10/10 and recommend it to all the owners of TOYOTA. (Original) Excellent service.Accueillant et très professionnel!!!! Voici mon expérience, l'achat de ma voiture neuve a était un moment très agréable, l equipe de vente et le département du service est très efficace et professionnel. Je donne 10/10 et le recommande a tout les propriétaire de TOYOTA.

Marie reine nestor

(Translated) Very well satisfied 8 (Original) Très bien satisfait 8

Christiane Chartrand

(Translated) Here's how I would describe in a few words my experience at Toyota Montréal-Nord: "Heartwarming welcome; courteous staff; immaculately maintained showroom and service area; explanations about the operation of the vehicle clear and generous; fast delivery of the vehicle. " Christiane Chartrand (Original) Voici comment je décrirais en quelques mots mon expérience chez Toyota Montréal-Nord : «Accueil chaleureux; personnel courtois; salle d’exposition et aire de service impeccablement tenues; explications concernant le fonctionnement du véhicule claires et généreuses; livraison rapide du véhicule. » Christiane Chartrand

Baltazar Copra

(Translated) I WANT to thank all lekip for the excellence of the impeccable & invisible body repair. Impressionnan, the whole of your installation. I will be faithful & loyal in the future as a VERY content client. I therefore desire vs entrust my 2015 toyota corolla ki was my best kalite-price purchase. Aged, THANKS to vs, I rediscovered the pleasure of driving & kel confor ergo ... @ soon !!! (Original) Je DESIR remercier toute lekip pour l'excellence de la réparation carrosserie impec & invisible. Impressionnan, l'ensemble de vo installation. Je serez dan l'avenir fidel & loyal a titre de clien TRÈS conten. Je desir donc vs confier ma toyota corolla 2015 ki fut mon meilleur achat kalite-prix. Âgé, GRÂCE à vs, j'ai retrouvé le plaisir de conduire & kel confor ergo... @ bientôt !!!

Evins Dulience

Always happy to have my oil changed or my car repaired there. The service is excellent.

Roxanne L.

(Translated) Super good service, I recommend (Original) Super bon service, je recommande

Andre LOFANO

One HELL of an experience !!! update : I have made a formal complaint with Toyota Canada on the said date. Sales Department was totally disrespectful and unprofessional. Best of luck with your business. update ll : What are you talking about, we never entered into the pricing stage. You don't know what you are talking about.

Juliette COITEUX

(Translated) They reduce the kilometers of cars before selling them. (Original) Ils diminuent le kilometrage des voitures avant de les vendre.

chun miao fan

Good!!

Eliphete Lafrance

(Translated) Perfect (Original) Parfait

Guy St-Onge

(Translated) Fast service good for 6 months! (Original) Service rapide bon pour 6 mois!

Dominic Arciero

Excellent service. Bought my 3rd car there in the last 9 years

P G

(Translated) Very courteous and arrangements (Original) Très courtois et d'arrangements

André Daviau

(Translated) Excellent service, the staff are very courteous and attentive. (Original) Excellent service, les employés sont très courtois et attentionné.

Erwin Alvaro Lopez Corcho

Very good service. Really kind people providing great service.

Garba Rahilatou

(Translated) The service was very professional. thanks a lot (Original) La prestation du service a été très professionnelle. merci beaucoup

Guylaine Langlois

(Translated) Excellent service at this dealership (Original) Excellent service chez ce concessionnaire

Suzanne Leroux

(Translated) The work is well done but the welcome leaves something to be desired. (Original) Le travail est bien fait mais l'accueil laisse à désirer.

elham banar

(Translated) They are not at all professional. They have to change their job. Their behavior is the worst. I never want to speak to one of the personnel of this company. They are the worst. The environment is like a primary school. (Original) Ils ne sont pas du tout professionnels. Ils doivent changer leur métier. Leur comportement est le pire. Je ne veux jamais parler à un de personnel de cette compagnie. Ils sont le pire. L’environnement c’est comme une école primaire.

dan abenhaim

(Translated) Good experience! From beginning to end. Very competitive price! It is a pleasure to do business with them, more specifically with Jean Lamarche. (Original) Bonne Expérience! Du début à la fin. Prix très compétitif! Un plaisir de faire affaire avec eux, plus spécifiquement avec Jean Lamarche.

charles mati

I love this place. Amazing service! I was scared when i read the last post, but they really put the red carpet from start to finish. Kudos to Toyota Montreal-Nord. I even reffered two friends since my purchase, and my representative was kind enough to send me $200...that is a cool Thank you! At first i thought they do not have many cars but then i realized they have them all inside in a beautiful basement!

Ronal Odom

Really low service , I don't know that company talking about !!! I'm order new car and waiting about 3 weeks ago .. b4 they said maximum 1 week my car will arrive , but after one week they said next week . Ok I'm continue to wait , and next Monday they said car arrive but need to check for make sure perfect , they said Tuesday will finish vola ,,,, and Wednesday I try to call ask them again cuz I didn't see they context with me .. my goodness . How answer !? They said my car not yet finish need to wait until Friday ... I never meet that before... how they say !? Worst my time 3 week to wait car ,, and about car I'm buy is new modern and I pay cash all .. that service company no more time in my life ... I'm really mad and waiting so so long time with my car and no the true word how can I'm trust and believe...

Mélissane Blain

(Translated) Sale of used vehicles without pressure and excellent after-sales service! I can contact Michel for any element and he sees it quickly. (Original) Vente de véhicule d'occasion sans pression et excellent service d'après vente ! Je peux contacter Michel pour tout élément et il y voit rapidement.

Tchednie Pierre

(Translated) Very nice experience I love toyota (Original) Très belle expérience j adore toyota

Anh Nguyen

Good service! Nice personnel

Louise Langleben

Always quick, pleasant and courteous service and most of all with real expertise. Thank you

Army Parrot

Super efficient and professional service from the minute I stepped in and bought my Rav4. Riccardo Ferri listened carefully to what I was looking for and knew his inventory like his backyard. Found the car and the rest of the transaction was smooth, well explained and clear; no surprises. You could tell right away he knows what he is doing. Thanks Riccardo.

stelian baciu

(Translated) Loyal customer for over 15 years, with at least 4 cars rented from Toyota Montreal North, it was my last visit to them. I went in September, following their promotion email, to change my car. I ran into seller Majid and signed a contract with him for a 2021 Toyota Prius. I wait a week, no sign from him. So I call her to find out when to pick up my car. He tells me that on Wednesday (in 2 days) he is going to have a meeting with the director and he calls me back. Still 2 weeks later, no sign from Majid ... I then go to the dealership to recover my $ 500 given as a deposit. The same Majid convinces me that he will give me a Prius 2022 in a week if I do not withdraw my money. A week later, he calls me to tell me that my Prius 2022 has arrived, but surprise: not with 1.9% interest, as I signed the contract, but ....... 5.2%! !!!!!!. I got my money back on October 8, a month after signing the contract. Goodbye Toyota Montreal North! (Original) Client fidèle depuis plus de 15 ans, avec au moins 4 voitures prises en location chez Toyota Montréal Nord, c'était ma dernière visite chez eux. Je suis allé en septembre, suite à leur courriel de promotion, pour changer ma voiture. Je suis tombé sur le vendeur Majid et j'ai signé avec lui un contrat pour une Toyota Prius 2021. J'attends une semaine, aucun signe de sa part. Donc, je l'appelle pour savoir quand je dois chercher ma voiture. Il me dit que mercredi (dans 2 jours) il va avoir une réunion avec le directeur et il me rappelle. Encore 2 semaines plus tard, aucun signe de la part de Majid… J'y vais alors au concessionnaire pour récupérer mes 500$ donnés comme acompte. Le même Majid me convainc qu'il va me donner une Prius 2022 dans une semaine si je ne retire pas mon argent. Une semaine plus tard, il m'appelle pour me dire que ma Prius 2022 est arrivée, mais surprise: pas avec l'intérêt de 1.9%, comme j'ai signé le contrat, mais....... 5.2%!!!!!!!. J'ai récupéré mon argent le 8 octobre, un mois après avoir signé le contrat. Au revoir Toyota Montréal Nord!

Monster baldwin

(Translated) Very professional and friendly employees. (Original) Employés très professionnel et sympathiques.

gabriel saur

(Translated) Service really not so good ... Better elsewhere (Original) Service vraiment pas terrible... Mieux ailleurs

Josefina Di Lillo

(Translated) Very satisfied with the service, thank you Yasmin (Original) Très satisfaite du service, merci Yasmin

Yves Douyon

????

Fayçal SI MOUSSA

(Translated) Good reception, professional people (Original) Bon accueil, des gens professionnels

richard gaudreau

(Translated) Best services in the world (Original) Meilleurs services au monde

Gilbert Lamontagne

(Translated) Very good service well appreciated (Original) Très bon service bien apprécié

micael clenman

(Translated) Very nice Concession, I had the chance to do my gym on the spot while they do the service of my car. I did business with Jean who gave me a remarkable service during my purchase. the new corolla is the way to go! thank you (Original) Tres Belle Concession, j'ai eu la chance de faire ma gym sur place pendant qu'ils font le service de mon auto. J'ai fait affaire avec Jean qui m'a donne un service remarquable lors de mon achat. la nouvelle corolla is the way to go! merci

Francine Boucher

(Translated) Good service from Eric called me often to inform me (Original) Bon service de la part d Eric m a appelé souvent pour m informer

Benoit

Went on saturday afternoon, the salesman could wait to get rid of me to close earlier than the posted closing time

Al Ex

(Translated) Poor service (Original) Mauvais service

taxi montreal

(Translated) Impeccable service, their very good reputation was told to me by several colleagues. nice, explain well and fast !! competetive price! (Original) Service impeccable, leur tres bonne reputation ma ete dit par plusieurs collegue. gentil, explique bien et rapide!! prix competitif!

Jacinthe Bibeau

(Translated) I bought my new car there. Competitive price and friendly service. I recommend. (Original) J'ai acheté ma voiture neuve la. Prix compétitif et service amical. Je recommande.

Pacific Huynh

Went to buy an brand new car, done all the paper work and deposit. First they said no fee at all, then there was all kind of fee. We still went through it as it would be to much of hassle to go somewhere else when all the paperwork was already done. We got a call that they wont be having the car and color until 2021 and asked what we would like to do. We asked if they could refund the deposit first and we'll see other options. They refused and asked for more time to look for the car. We had to go back and forth and spent hours in the dealership, needless to say it was not a fun experience. Both the sales person and their financial director was rude and even had us wait in their lunch area for almost 2 hours before someone else came to ask if we needed help. Kudos to that person.. Once you put down a deposit with them, you are stuck with them and their poor after-sale services. Do not bother calling, even if someone pick up the phone they will ask you to come in person, then tell you why did you not call before.. and they are always "busy". We came a third time to get our deposit and the sale person literally just leave the dealership and went to the back packing lot. TLDR; Toyota do make a lots of good car, however, this particular dealership (Toyota Montreal Nord) is shady and have no respect once you sign paperwork.

Juan Delgadillo

(Translated) Lately we can no longer trust them, customer service leaves a lot to be desired, I had a complaint and then they blamed me without first knowing the facts, I will never come back (Original) Ces derniers temps on ne peut plus leur faire confiance, le service au client laisse beaucoup à désirer, j'ai eu une réclamation puis ils m'ont blâmé sans d'abord bien connaître les faits, je ne reviendrai plus

Rosa Rivera

(Translated) My family and I are regular customers at Toyota Montreal North, we have had a great relationship with our seller who recognizes us even when we go for the maintenance of our vehicles. Moreover, nothing to say for the department of maintenance and service. By cons, I unfortunately was the victim of an accident. My sailing insurer refer me to his garage with a body department, I even refuse the guarantee after customer of my insurer to be able to have my work done by Toyota Montreal North. To my surprise, this department is poorly organized, I had to submit twice for evaluation. When I had an appointment date. I showed up at the agreed time the person did not even know why I was coming. I had a rental car (at least). Is it normal to have someone call you and ask you to arrive in 45 minutes otherwise a fee for the rental vehicle will be charged to me? I went to the office run, in traffic. Too bad not to accommodate your customers knowing that I could deliver the vehicle the next day at 7am. In short, when the delivery of my vehicle, the lady asks me how the payment of the franchise will be made, I explain what are body director explained to me my insurer made the refund automatically. A chance that I had with me the letter from my insurer which confirmed that I had no deductible paid. I ask the lady a copy of the work done, she tells me impossible you have to ask your insurers. Oki I am given a guarantee bag, I wonder about some point. The lady did not read the warranty unfortunately can give me answers. Okay, I'll do my own research. I get my car nobody comes to explain anything. Two weeks later, I observe that the bumper of my vehicle is unstable. I present myself on September 14, 2016. A little in the race I manage to show the situation to the director of the department, he asks me to evaluate and review the situation. By chance I had asked my insurer for all the evaluation and the list of repairs, because my file was difficult to find. I agree to come back when my schedule allows me. I called on the 16th, the 20th, the 21st of September and still no answer to be able to make an appointment and get me to fix the job poorly done. I speak with the lady who gives me all kinds of excuses, I do not ask for a repair tomorrow I only want an appointment date I am extremely disappointed with the Toyota Montreal North car body service. This is my disappointment that will surely impact when my entourage and I change car. We are 100% a family that trusts Toyota, but maybe more to your dealer. (Original) Ma famille et moi sommes des clients réguliers chez Toyota Montreal- nord , nous avons eu un excellent lien avec notre vendeur qui nous reconnaît meme lorsque nous allons pour l entretien de nos véhicules. D ailleurs , rien à dire pour le département d entretien et service. Par contre, j ai melheureusement était victime d'un accident. Mon assureur à voile me référer à ses garage avec un département de carrosserie , j ai meme refuser la garantie après client de mon assureur pour pouvoir faire exécuter mes travaux par Toyota Montreal nord. À ma grande surprise , ce département est mal organisé, j ai dû me présenter à deux reprises pour l évaluation. Lorsque j ai eu une date de rendez vous. Je me suis présenté à l heure convenu la personne ne savait même pas pourquoi je venais. J ai eu une voiture de location ( au moins ) . Est ce normal de vous faire appeler et de vous demander de vous présenter dans 45 minutes sinon des frais pour le véhicule de location me seront chargés ? Je suis partie à la course du bureau , dans le trafic. Dommage de ne pas pouvoir accommoder vos clients sachant que je pouvais remettre le véhicule le lendemain à 7am. Bref, lors de la remise de mon véhicule, la dame me demande de quel façons le paiement de la franchise va être effectué , j explique ce que sont directeur de carrosserie ma avait expliqué mon assureur fait le remboursement automatiquement. Une chance que j avais avec moi la lettre de mon assureur qui confirmait que je n avais aucune franchise a déboursé. Je demande à la dame une copie des travaux effectué, elle me répond impossible vous devez le demander à votre assureurs. Oki On me remet une pochette de garantie , je me questionne sur certains point. La dame n'a pas lu les garantie ne peux malheureusement me donner des réponses . D'accord je vais faire mes propres recherches. Je récupère ma voiture personne vient m explique quoi que ce soit. Deux semaines plus tard, j observe que le pare choc de mon véhicule est instable. Je me presente le 14 septembre 2016. Un peu à la course j arrive à montrer la situation au directeur du département, il me demande de l évaluer et revoir le situacion. Par chance j avais demandé à mon assureur toute l évaluation et la liste des réparations , car mon dossier à ete difficile à trouver. Je convient de revenir lorsque mon horaire me le permettra. J appel le 16, le 20 , le 21 septembre et toujours pas de réponse pour pouvoir prendre un rendez vous et me faire réparer le travail mal fait. Je parle avec la dame qui me donne toute sorte d"excuses, je ne demande pas une réparation demain je veux seulement une date de rendez vous. Je suis extrememt deçu du service de carosserie de Toyota Montreal Nord. Voilà ma déception qui aura sûrement un impact lorsque mon entourage et moi changerons de voiture. Nous sommes à 100% une famille qui fait confiance à Toyota , mais peux-être plus à votre concessionnaire.

H Tchet

Never seen a publicity

jonny shah

Some of Used cars sold in this Dealer are repeint. And the car-proof history showing clean. Inspect the car at your own garage to not being over charged. Price are hight or if low its for a reason