You will see the opinions of real people like you who are using the services and products of Autonova (Car Concessionaire) around Montréal-Nord area (Canada).
At present the firm has a rating of 4.2 over 5 and this rating is based on 127 reviews.
You must have seen that its rating is good, and it's founded on a large number of reviews, so we can say that the evaluation is quite reliable. If there are many people who bothered to leave their score when they are happy, it works.
As you know, we don't usually stop to give reviews when these are correct and we usually do it only if we have had a problem or incidence...
This Car Concessionaire corresponds to the category of Car dealer.
Great cars and top notch service! We had a a good experience. Thanks Ali!
(Translated) Very good service impeccable vehicle satisfaction guaranteed (Original) Très bon service véhicule impeccable satisfaction garantie
Today i am really shoked about the behaviour of the man called GEORGE who is working in AUTONOVA He is extremely RUUUUUUUUDE and does not know anything about the customer service .
Good team
(Translated) Thank you, Ali, very nice very courteous super nice. (Original) Merci, Ali, très gentil très courtois super sympa.
Great customer service and price! Super happy with the purchase of my Golf!
Nice
These guys are liars. Avoid these scammers and save your hard earned money. Alex agreed on the price for 2012 Honda Pilot at $12500 and when we showed up to test drive and finalize the deal, they removed the Ad from marketplace right away and increased the price to $14500. And after this review he reduced the price again to $13900. Upon reminding them about agreed price, Mike turned rude and arrogant and said he doesn't care what other partner priced us. I traveled from Toronto to pickup the vehicle but these guys ruined my day and I ended up coming back to Ontario without buying the car from these bunch of frauds. Wish I could give them zero stars.
(Translated) I had a great experience with Auto Nova. I met the salesman Tarik, who greeted me as soon as I arrived. He was helpful and answered all of my questions. I am really happy with the vehicle I bought. The finance manager explained everything to me, did not hide anything from me and worked hard on my file. My handsome mechanic brother also took a look at the vehicle and told me it was a great purchase. Very good vehicle price. Everything works perfectly. I am really happy. I highly recommend! (Original) J'ai eue une tres belle experience avec Auto Nova. J'ai rencontrer le vendeur Tarik, qui m'a acceuilli des mon arrivé. Il etait serviable et a repondu a toutes mes question. Je suis vraiment content du vehicule que j'ai acheté. La responsable des finances m'a tout expliqué, ne m'as rien caché et a travaillé fort sur mon dossier. Mon beau frere mecanicien a aussi jeté un coup d'oeil sur le vehicule et m'a dit que c'est un bel achat. Prix du vehicule tres bon. Tout fonctionne parfaitement. Vraiment je suis content. Je recommande fortement!
best dealer in montrea
I baught a black manual chevrolet cruze 2011, looked brand new, very nice one at a reasonable price. The service is professionnal and friendly. Really a place i would suggest. If you’re will to buy used car with peace on mind, try “autonova” you will live it.
Thank You for the great service
(Translated) Superb service THANK YOU (Original) Superbe service MERCI
(Translated) Very disappointed after all (Original) Très déçus finalement
(Translated) Thank you ali for the very clean kia sportage (Original) Merci ali pour la kia sportage très propre
(Translated) Avoid this dealer, the owner of the Iranian Ali name. He is a dishonest man who is ready to sell damaged cars, badly damaged cars with several repairs to make. He sold me a Nissan Murano during the confinement, the car had problems and forced me to take a plus benefit warranty. I advise you to avoid this place, it pays the world to write good reviews. He's not an honest guy. He always tries to save time when you want complaints etc ... With my problem with him I will give him a formal notice. Mr Ali change your mindset and be honest. In Quebec, they do not like the dishonest world which profits on the back of honest citizens. (Original) Évitez ce concessionnaire, le propriétaire du nom de Ali iranien. C'est un homme malhonnête qui est prêt à vendre des autos accidenté, des autos mal au points avec plusieurs réparations à faire la dessus. Il m'a vendu une Nissan Murano pendant le confinement, l'auto avait des problèmes et obligé à prendre une garantie avantage plus. Je vous conseille d'éviter cet endroit, il paie le monde pour écris des bons commentaires. C'est pas un gars honnête. Il essaie toujours de gagner du temps quand vous voulez des réclamations etc... Avec mon problème avec lui je vais lui faire une mise en demeure. Mr Ali changer votre mentalité et soyez honnête. Au Québec ont aiment pas du monde malhonnête qui profite sur le dos des honnête citoyen.
(Translated) Good service !! (Original) Bon service !!
(Translated) Excellent service, quality vehicle, very satisfied with my purchase. (Original) Excellent service, véhicule de qualité, très satisfait de mon achat.
(Translated) I bought my first car with Auto Nova Mtl. Frankly, I am really satisfied with the customer service. The seller is patient and kind. He answered all my questions with a smile. I am very grateful. If you need a new car, drop by, you won't be disappointed! (Original) J’ai acheté ma première voiture avec Auto Nova Mtl. Franchement, je suis vraiment satisfaite du service à la clientèle. Le vendeur est patient et gentil. Il a répondu à toutes mes questions avec un sourire. Je suis très reconnaissante. Si vous avec besoin d’une nouvelle voiture, passez faire un petit tour, vous n’allez pas être déçu!
Great service and genuine rates.
Excellent service and quick & easy to deal with.
(Translated) Excellent service, thanks for your help (Original) Excellent service, merci pour votre aide
Thank you for the timely service offered.
(Translated) Excellent service the kind boss is very professional. Ready to listen and give good service. Thank you very much Mr Ali and Tarik (Original) Excellent service le patron gentil est très professionnel. Prêt à écouter et donner du bon service. Merci beaucoup Mr Ali et Tarik
Exellent service, Ali and his team of car salesman gave me a great and efficient service! You guys gave me a great deal!
Quality service, nice staff
Ugh, regret buying my first vehicle here. Purchased a pickup truck from Autonova in April. Michael and Ali were my points of contact related to the sale of the pickup. The truck had the the airbag, ABS, tire pressure, and the brake warning lights on, but Ali and Mike assured me they were simple issues to solve. Ali had me take the pickup to one of the tire shops nearby to swap out the tires on the truck. He put on a set of 4 winter tires on the truck (even though it was April) and I was stuck with 2 all season and 2 inter tires + rims to dispose of (Ali said I could sell them for $$, but no one is really interested in buying mismatched wheels). After, swapping out the tires, I needed to go to a different mechanic on a different day to get the tire pressure and brake warning lights dealt with. He looked at the ABS issue and wasn't sure what the issue was. Went back to Auto Nova and Ali told me that ABS isn't that big a deal and only really useful in the winter. I kept insisting that I'd liked it dealt with and he assured me he would call me to schedule something with his mechanic friends. I followed up 2 weeks later with Mike and was told Ali went on vacation for a month... I got impatient and brought the pickup to a mechanic of my choosing. They found the issue with the ABS. Turns out the rear shaft has issues which is causing the ABS sensor to trip. The parts for that repair around $1200 + labour (estimated at $400) + tax. Mechanic also said the airbag sensor would need to be replaced ($280 part + labour + tax) and it's not guaranteed to solve the air bag issue. If the vehicle was in an accident where it caused the airbags to go off and the previous owners did not replace the airbag "computer", then that will have to be replaced as well. Can't find if the computer needs replacing until the sensor has been replaced though. Looking at $2200 + tax for the repairs and I paid around $10k cash for the truck. Vehicle registration at the saaq also did not go well since Michael wrote up the "Attestation de transaction avec commerçant" with incorrect payment amounts that did not add up. I had to call Michael up and say he needed to re-write it. He said he was busy and would call me back right away (he only called hours later). Instead of waiting for Michael to call back I drove right to Autonova to get the documents corrected. Ali corrected it right away for me. Thankfully I was able to drive back to the saaq right away and get my registration figured out (instead of having to book another appointment online and waiting 2 weeks). I wish I read some of these 1 star reviews beforehand since they could have acted as red flags. I thought buying my first vehicle from an dealer would be better than an individual seller, but this was a terrible experience. Autonova has been dodging my phone calls related to the repair costs and I'm basically on my own now. Will be filing a formal complain with the government consumer protection office.
Bought Nissan Santra from AutoNova. It was so comfortable and nice dealing with them. They got the best car options for different ranges.
(Translated) Very good service with Autonova asked Ali. I do business with him every time and I have never been disappointed with the vehicles he advised me. Quality service at the top level and its honesty and frankness make all the difference. :) (Original) Très bon service avec Autonova demandé Ali. Je fais affaire avec lui à chaque fois et je n’ai jamais été déçu des véhicules qu’il me conseillait. Service qualité au top niveau et son honnêteté et sa franchise font toute la différence. : )
(Translated) A very clean place very welcoming very good service and with that good affordable prices (Original) Un endroit tres propre tres accueillant tres bon service et avec ca des bon prix abordable
I cannot thank you enough Ali and Tarek for the wonderful service,I am very happy with my Solara.Thank you so much!
(Translated) Thank you very much to Ali for the warm welcome and advice I am very happy with the choice Thanks for my BMW (Original) Merci beaucoup à Ali pour le bon accueil et conseil je suis très contente du choix Merci pour ma BMW
(Translated) Thank you Ali for the good service! (Original) Merci Ali pour le bon service!
(Translated) I thank the staff very much for the good service and the big heart, especially Mr. Tarek the angel of autonova. Thanks everyone. (Original) Je remercie infiniment le personnel pour le bon service et le grand cœur, surtout surtout monsieur Tarek l'ange d'autonova. Merci à tous .
(Translated) Best service ever and great prices, you couldn't ask for more. The professional staff are very nice, I highly recommend it, for every question there is always a satisfactory answer. Thank you bcq Ali for the CRV. (Original) Le meilleur service de tous les temps et des prix imbattables, on ne pouvait pas demander plus. Le personnel professionnel est très gentil, je vous le recommande fortement, pour chaque question ya toujours une reponse satisfaisante. Merci bcq Ali pour la CRV.
(Translated) Very good service, very welcoming and to suggest! (Original) Tres bon service,tres acceuillant et a suggerer!
(Translated) For my part, I had excellent service from this dealer. He welcomed me and served me well, he found the best financing for me. He also lent me a vehicle while waiting for the delivery of mine. Legendary patience! Honestly # 1 ???? (Original) Pour ma part, j'ai eu un excellent service de la part de ce concessionnaire. Il m'a bien accueilli et bien servi, il a trouvé le meilleur financement pour moi. Il m'a aussi prêté un véhicule en attendant la livraison du mien. D'une patience légendaire! Honnêtement #1 ????
Good dealer I bought car hyundai sonata it is very good conditionand good price ????.
(Translated) Terrible service. The mechanic replaced the brakes with very low quality brakes. And gave me completely worn winter tires. To avoid. (Original) Service exécrable. Le mécanicien a remplacé les freins par des freins de très basse qualité. Et m'ont donnés des pneus d'hiver complètement usés. À éviter.
AutoNova was a good experience; George gave good service and I am very happy with the vehicle I bought there last week. No hidden issues and it passed the safety inspection without a hitch. I can certainly recommend AutoNova!
AVOID THIS PLACE AT ALL COST. THEY ROLL BACK THE KILOMETERS!!!!!!!
Seems like they really don't like it if you do a thorough inspection, and don't even think about writing little X's on a check list!! they got all flustered, and started making strange comments like "who does this guy think he is??", "Do you worked for a inspection company??", or "Caa doesn't even inspect cars that thorough"... I'm inspecting a car I will potentially buy, it's my money!! taking 30minuts to 1 hour to inspect a car is just the norm in my opinion, and when I asked them if I could test drive the car they said "The Garage door is broken" might want to fix that if you want to sell a car... lets sum it up by saying it wasn't the one of the coolest of things I've had to live!! P,s. I was looking at a gold Toyota Matrix they have up on Kijiji for $5900 They would like you to think I never met them but I was there Thursday June 6th 2019 at 5:15pm and stayed for about Half an hour Inspecting the car in question, I've attached a few photos of the problems I found as proof, Also the Lift supports on the trunk are to be changed as they don't work properly.
Good service, i have ever seen from any dealer,good place to buy cars on finance.
(Translated) Thank you for the Odyssey 2017 deal. Service appreciated. (Original) Merci pour le deal de la Odyssey 2017. Service apprécié.
(Translated) Thank you George for the great customer service. and thank you for the beautiful Honda Civic ???? (Original) Merci George pour la super service a la clientèle . et merci pour la belle Honda Civic ????
(Translated) I just bought a 2014 Dodge Grand Caravan and I am very satisfied with it. Ali is very available and accommodating. He respects his commitments. (Original) Je viens d'acheter une Dodge Grand Caravan 2014 et j'en suis très satisfait. Ali est très disponible et accommodant. Il respecte ses engagements.
Unprofessional, change their deals many times. I went there with my friend who wanted to buy a car. I was with my friend to have a new experience to buy a car in the future. However, they changed the deal every time and they added an extra value to the main price. Even my friend spent pre-paid to fix the price, but they asked more money a day after. I am sure they will tell, we do not know you because they do not want to accept to be responsible.
(Translated) AVOID THESE ARE CROSS (Original) À ÉVITER CE SONT DES CROSSEUR
The dealer guy is so rude and sarcastic. He doesn't want us to take pictures and ask some questions about the car. What kind of customer service do they have? Will not go back to this place again.
(Translated) Friendly seller don't give you tips but good and nice seller gave me free winter tires (Original) Vendeur sympatique ne te donne pas de tips mais bon vendeur et gentil m’a donné des pneus d’hiver gratuits
(Translated) The company is excellent (Original) الشركة ممتازة
(Translated) Very good place.excellent work.satisfaction guaranteed. (Original) Très bonne place.excellent travail.satisfaction garantie.
Roll back KMS on Cars
Wonderful service value for money wide range of product
(Translated) Very good service and welcoming sellers. (Original) Trés bon service et vendeurs bien accueillants.
(Translated) It's CROSSURS !!! he's negotiating upwards I've never seen that raise the price by $ 500 when your a customer who wants to buy ... IT'S A STAR TO PUT IN Q (Original) C'est des CROSSEUR !!! il négocie à la hausse j'ai jamais vue ça monter le prix de 500$ quand ta un client qui veux acheter...CEST UNE ÉTOILE À Se METTRE DANS Q
Thank you .Mick. the car is nice I appreciate you for al what you did..thanks again
Got a Chevy Cruze for very good price and very good customer service from ALI and his people Thanks Ali for helping me through out the process.
(Translated) Thanks to Tarek and Ali for a great service. Fast and reliable! (Original) Merci à Tarek et Ali pour un très bon service. Rapide et fiable!
I'm very happy about my new Mercedes and was glad to meet a professional team like Autonova Thank you guys!
(Translated) I highly recommend this dealer, I received a very good service and I am very satisfied. Very competitive price and excellent value for money !! (Original) Je recommande fortement ce concessionnaire, j’ai reçu un très bon service et je suis très satisfait. Prix très concurrentielle et excellent rapport qualité prix !!
(Translated) Thank you Ali for the good service. I had my car in two days. I highly recommend customers to auonova. For courtesy and good price (Original) Merci Ali pour le bon service. J'ai eu mon auto en deux jours. Je recommande fortement des clients à auonova.pour la courtoisie et le bon prix
I came here with a friend who bought one of the cleanest used cars I've ever seen. The price too was unlike anything I've seen before. It was a Mercedes B200. Highly recommend!
(Translated) excellent service, more than satisfied! (Original) excellent service, plus que satisfaite!
Very good customer service fast financing overall great experience im very happy with the véhicule
Couldnt be more happy from who i bought my truck. Friendly and honest guys! The service is great and they sell good reliable car and truck. Love my 2008 f-250 super duty Thanks guys!!
(Translated) We have just bought our vehicle from Auto Nova and we are very satisfied. The vendors are very welcoming and really take the time to advise us and offer us the best! I recommend this dealer if you are looking for a car! They are honest sellers and offer a very very good service !! Thank you very much to Georges and Ali, thanks to you we realized a little dream today ???????? (Original) Nous venons d’acheter notre véhicule chez Auto Nova et nous en sommes très satisfait. Les vendeurs sont très accueillants et prennent vraiment le temps pour nous conseiller et nous proposer le meilleur! Je vous conseille ce concessionnaire si vous êtes à la recherche d’une voiture! Ce sont des vendeurs honnêtes et qui offrent un très très bon service !! Merci beaucoup à Georges et Ali, grâce à vous nous avons réalisé un petit rêve aujourd’hui ????????
Car air conditioning non functional even though it was supposedly checked and working,compressor broken 1000$,new brake discs and pads,rims too small taken from another car along with super worn out tires,list goes on and on..close to 2000$ in repairs mostly not covered by the warranty...oh and did I mention I had a hard time registering the car because it was from Ontario and the paperwork wasn't done properly?
(Translated) Bad experience... (Original) Mauvaise expérience...
(Translated) Super good customer service ... loved it and highly recommend them ???? (Original) Super bon service clientèle ... j’ai adoré et je les recommande vivement ????
(Translated) A big thank you to Georges and Ali who have an irreproachable professionalism. They know how to give of their time and speak to you with honesty. More than fair price and used car in very good condition. I thank you for everything ! I would definitely come back. (Original) Un grand merci à Georges et à Ali qui ont un professionnalisme irréprochable. Ils savent donner de leurs temps et vous parle avec honnêteté. Prix plus que correct et auto d’occasion en très bon état. Je vous remercie pour tout ! Je reviendrais sans hésiter.
extremely rude sales representatives
(Translated) Good opportunity (Original) Bon occasion
(Translated) Thanks to Aly for this good quick service ???? My first experience at was a real success. A thousand thanks ???? (Original) Merci à Aly pour c bon service rapide ???? Ma première expérience à était un vrai succé. Mille fois merci ????
Made a deal, went there twice, paid 100$ for inspection, credit check, but they added two times on the price. Once 499 for the administration and then a compulsory warranty. He told me if I do not t buy the warranty he would not sell it. I do not trust them.
(Translated) Very professional sellers I will come back for my wife's car (Original) Les vendeurs très professionnel Je reviendrai pou l’auto de ma femme
(Translated) Excellent service! Very nice welcome. Professional care. I didn’t have his undue pressure kill when choosing the vehicle. The seller answered all of my questions with expert advice. In the end I do not regret my transaction. I recommend this dealer ???????? I'll come back to this ???? (Original) Excellent service ! Très bel accueil. Prise en charge professionnelle. Je n’ai pas sa tue de pression indue lors du choix du véhicule. Le vendeur a répondu à toutes mes questions en donnant des conseils éclairés. Au final je ne regrette pas ma transaction. Je conseille ce concessionnaire???????? J’y reviendrai ????
(Translated) Very good service, efficient and very fast. (Original) Très bonne service, efficace et très rapide.
(Translated) Always answer at the request of its customers (Original) Repon tjr a la demande de sa clientèle
Great sevice and the best in Montreal ????
Best place to get awesome deals on genuine price. They provide best service.
I call them to see a "ford focus 2014" and asked them if they have the carproof. The dealer claimed he has the most recent carproof and the car is accident free! When I get there, there was no carproof! and as I complained about the situation, the response was "the car is not for sale!" wasting my time and 50 km waste of gas! I have no idea why they were afraid of showing the carproof of an "accident free car"! Extremely impolite people.
Best service in town ????
Bought my first car in Canada and satisfied to the fullest. Ali and his brother are great guiders.
If I could give a 0 I would Terrible customer service If you don’t buy a warranty from them the won’t sell you the car They will take the disposed and put the car on the market for a higher price and if they get a customer that will pay more than you, they will tell you we will send you back the disposed and break their word Never buy from them and don’t waist your money and time And obviously they will comment that they don’t recognize that ????????
I had a great experience at Auto Nova! Cars a reasonably priced, in excellent condition, and the staff is extremely friendly! the financing departement gave me great advices and best rate i could get. I definitely recommend anyone looking for a car to check them out!
(Translated) thank you very much (Original) Merci beaucoup
(Translated) Incredible, I was blamed that I was wasting their time because I asked for a test drive that lasted about 3 minutes around their building and I dared to say that I would think and see for other cars . (Original) Incroyable, je me suis fait reprocher que je leur faisais perdre leur temps car j'ai demandé un test routier qui a duré environ 3 minutes autour de leur bâtiment et j'ai osé dire que j'allais réfléchir et voir pour d'autres voitures.
(Translated) As long as you are connected to AUTO ELAN (HUSSEIN) you are also SCAMMERS! Nobody lives well with money steals !!!!! (Original) Tant que vous etes relie a AUTO ELAN (HUSSEIN) vous etes aussi des ARNAQUEURS ! Personne ne vit bien avec l'argent vole !!!!!
(Translated) a mother very satisfied with her purchase :) good quality price! (Original) une maman bien satisfaite de son achat :) bonne qualité prix !
(Translated) Thanks bro for the versa (Original) Merci bro pour la versa
I put a deposit for a vehicle and unfortunately their pricing for finance was not convenient for me. I was told that I would be able to get my reimbursement but did not get it. According to the protection de consomateur I am entitled to my money as long as I did not demand modifications for the vehicle which I did not but still no reimbursement. They tried to give me a 300 credit for their store but did not even go with what they said. At the end of the day this was a bad experience and a waste of time. They are in a rush to take your money but when it comes to giving it back they will avoid it at all cost. Don't waste your time here go anywhere else. Eventually I found a better deal.
(Translated) Very good service and unbeatable auto price✔ (Original) Tres bon service et le prix des auto imbatable✔
We like the service and response.. V.good
(Translated) I bought a Subaru Impreza here and received great service! Fast and effective! Despite a small air conditioning glitch, they told me to come back to their place for verification! I am satisfied with my purchase! (Original) J'ai acheté une Subaru Impreza ici et j'ai reçu un très bon service! Rapide et efficace! Malgré un petit pépin de climatisation, il m'ont dit de repasser chez eux pour vérification! Je suis satisfaite de mon achat!
Amazing service from professional team. Thank you Auto Nova for the awesome deal you gave me.. Highly recommended ????
(Translated) Thanks a lot to Mike. Excellent after sales service. :) (Original) Merci beaucoup a Mike. Excellent service après vente. :)
Had a very nice experience from Mr. Ali and I am pretty much satisfied with my car. Best dealer in Montreal. Cheers
(Translated) Thank you very much for the effort (Original) Merci beaucoup pour les efforts
(Translated) Very clean store Very professional and transparent team Very satisfactory financing and customer service I recommend it to all my friends Thank you auto nova If I can give more than 5 stars I would (Original) Magasin très propre Équipe très Proffessionnel et transparent Financement et service à la clientèle très satisfaisant Je le recommande à tout mes amis Merci auto nova Si je peux donner plus que 5 étoiles je le ferais
(Translated) Very good customer service I went there to buy my first car and then very satisfied with my 2009 Civic, good price and good guaranteed (Original) Très bon service à la clientèle j'y est acheter ma première voiture et puis très satisfaite de ma Civic 2009 , bon prix et bonne garanti
Staff is friendly and great service!
This dealership is by far the best dealership in Montreal. If you want a car this is the absolute best place to get it. You can get it through Financing at incredibly good rates. No matter your situation you can buy a car here. Even if you went bankrupt, they'll even do in house financing and obviously cash cheque or Interact is king. The quality of the vehicles and the variety is like none other. See for yourself. They are very courteous, kind and professional. Lots of quality at Auto Nova.
(Translated) Personally, I enjoyed the purchase process with this dealer! Like everywhere there are little hiccups, but Ali and Fawad took good care of all the little dots that were missing! I would start Auto Nova again for all my loved ones because I have full confidence in them. Good accounts make good friends! (Original) Pour ma part j’ai agréablement appréciée faire le processus d’achat avec ce concessionnaire! Comme partout il y a des petits hics, mais Ali et Fawad ont bien prit soin de tout les petits points qui faisaient défaut! Je recommencerais Auto Nova à tous mes proches parce que j’ai une pleine confiance envers eux. Les bons comptes font les bons amis!
(Translated) Thank you ali (Original) Merci ali
(Translated) Good service and I am very satisfied! I recommend it ! (Original) Bon service et je suis tres satisfaites ! Je vous le recommande !
It was a good experience buying my new toyata from them, and was surprise by their special service. Wish all the best.
This dealer is really very good and they guide very well and my experience is fabulous
Extremely disappointed in there vehicle that the have posted! Cars and trucks are being listed as " in perfect condition " and when you call and inquire they tell you that they are in good condition until you get there to find out that they in unsafe command not even close to being roadworthy STAY AWAY!!!!!
(Translated) Excellent service is very professional. Ready to listen and give good service Thank you very much. (Original) Excellent service est très professionnel. Prêt à écouter et donner du bon service Merci beaucoup .
My friend and I went there, made a deal with the owner, took the car for inspection, and at the end he broke his word and wanted to make us get a 3 years Powertrain warranty that we didn't want and pay additional fees for it. Meaning: either you buy the additional warranty or I'm not selling! I wouldn't trust him!
Very nice
Very professional and reliable place to get your car from , I highly recommend
(Translated) very good service, I recommend it to everyone (Original) trés bon service, je le conseille a tout le monde
(Translated) I am very satisfied with my car, thank you Ali! (Original) Je suis très satisfaite avec mon auto,merci Ali!
Michael is the man of the place i got the approval within 36 minutes and i got my car . number one in montreal .
I Absolutely love this dealership. Went in and bought a 2017 Mercedes C200. It was amazing how I was able to get a much better car at a much better rate then the rest of the market. I was wondering at first because I heard stories about used car dealerships and people talking. But I must imagine these are the type of people who expect the world and are ready to pay 0 dollars for it, complain for everything and spew out their negativity in the world. Just be logical. This is one of a kind dealer. Very friendly people there. I love my car. Thank you
(Translated) Simply the worst customer service I have ever had. Firstly when we call, no answer. Not only do they have no answer, they don't have voicemail. What kind of dealership doesn't have an answering machine? I ask them if I should make an appointment to see a vehicle x and I am told that it is not necessary and that I just have to come and see it. After 45 minutes of driving in traffic, I arrive at nova auto to be told that the vehicle in question is not on their land but rather at their mechanic's 30 minutes' drive away. I go to the address they gave me .... They did not give me the right address .... A big zero on the professionalism side, zero questions of welcome and customer service. I won't even recommend this dealer to my enemies, no one has time to waste like that. (Original) Simplement le pire service à la clientèle que j'ai eu l'occasion d'avoir. Premièrement quand on y appelle, pas de réponse. Non seulement pas de réponse, ils n'ont pas de boîte vocale. Quel genre de concessionnaire n'a pas de répondeur? Je leur demande si je dois prendre un rendez vous pour voir un véhicule x et on me confirme que ce n est pas nécessaire et que je n ai qu'à passer le voir. Après 45 minutes de route dans le trafic, j'arrive chez nova auto pour me faire dire que le véhicule en question n'est pas sur leur terrain mais bien chez leur mécanicien à 30 minutes de routes. Je me rend à l'adresse qu'ils m'ont fournis.... Ils ne m'ont pas donné la bonne adresse.... Un gros zéro côté professionnalisme, zéro question acceuil et service à la clientèle. Je ne conseillerai même pas ce concessionnaire à mes ennemis, personne à du temps à perde comme ça.
I had a very good service They took there time to explain every details I am very happy with my purchase.
(Translated) We bought a 2015 Lincoln MKC 10 days ago. Excellent service with Mike and the boss we met at the end. Mike keep your good humor and your smile! Thank you for the service. (Original) On a achete un Lincoln MKC 2015 y a 10 jours. Excellent service avec Mike et le patron qu'on a rencontre a la fin. Mike garde ta bonne humeur et ton sourire! Merci pour le service.
(Translated) Very good service thanks for the Honda Civic (Original) Très bon service merci pour la Civic Honda
Very good service
10 days after buying the car the engine alert goes off and my transmission started having issues. Dealer gives 1 month on engine/transmission issues, so once I contacted AutoNova I was asked to wait 20 more days and claim it on the insurance which they sold me for 200$ when I bought the car. Communication went unattended very shortly. Dealer stopped replying to calls and messages within a day. I was hand tied because I agreed in the contract the car was sold for pieces to avoid the taxes (Big mistake). After many attempts I was offered 150$ towards a transmission flush. That didn't work. Now 2 months into fixing the car with my own hands, I discovered rust inside the engine. They used a lot of lucas to hide the damages. I changed the transmission and it cost me 1500$ because their insurance didn't help either. I have documents and took pictures to prove all the above. To me this is a whole line of dishonesty working together. One of the worst experiences no one should go through
(Translated) Very good and courteous service, thank you very much (Original) Très bon service et courtoise, merci beaucoup
Ali and George(Al Pachino)Good guys ,good price great service. Definitely recommend
First they see person and tell to deposit 500$ after that when your going for purchase the vehicle make the warranty compulsory(1500$). And also don’t refund any money of you changed your mind. Don’t come here . Very cheap guy
I bought an elantra 2012 gls at a great price with great condition and drove back to ottawa. The car was awesome and thier service is also very great. I loved this car
WOW, Just WOW! I'd like to thank Michael for going above and beyond any other place I have ever been too. He made sure I was getting exactly what I needed and was completely transparent with me. I left that dealer smarter completely satisfied. I cannot recommend this place enough.
Great customer service ! Great price ! Thanks again auto nova so happy with my purchase :)
This dealer service racism
SOPHISTICATED EQUIPMENT , GOOD SUPPORT , AFFORDABLE PRICE
(Translated) Good service ! I recommend it ! (Original) Bon service ! Je vous le recommande !
(Translated) Thank you auto nova for the Ford (Original) Merci auto nova pour la Ford
(Translated) Very good service. Friendly. Good price. Very happy to do business here. (Original) Très bon service. Amicale. Bon prix. Très satisfait de faire affaire ici.
(Translated) Very nice welcome and very good price my mother bought a car and she is very happy thank you very much to Mr. Ali ????. (Original) Très belle accueil et de très bon prix ma mère a acheté une voiture et elle est très contente merci beaucoup à monsieur Ali ????.
I'd like to thank George and Alex for the time they took to make sure I was satisfied. They exceeded my expectations. Thank you, thank you and thank you!
Best used dealership I know. Mike does everything possible that he can for his clients. Thank you for helping my cousin, he is not your last referral from me!
(Translated) Thank you very much Ali for selling the beautiful Honda Cr-v at a good price. It is very much appreciated by you. No mechanical problem.Thank you again for your great service and your kindness. (Original) Merci beaucoup Ali pour avoir vendu la belle Honda Cr-v a un bon prix .c'est très apprécié de ta part. Aucun problème de mécanique.Merci encore pour ton grand service et pour ta gentillesse.
WARNING WARNING ALERT Extremely RUDE sales man. Lost 1000$ in a few days work while trying to purchase the White Ford F-150 King ranch. After wasting countless hours effort and money. To almost leave the lot with a truck with motor problems they tried covering up. Stay Away from white Ford F-150 king ranch. Shady Fake Business men. Soon to be bankrupt for the attitude. Sincerely the guy who almost got F****d
(Translated) Very good service, the owner cares a lot about his business and wants to please the customers. Not really dealable but the equivalent of the car I chose was selling for more elsewhere so it's ok. (Original) Très bon service, le propriétaire tiens beaucoup à son entreprise et veut plaire aux clients. Pas dealable vraiment mais l'équivalent de la voiture que j'ai choisi se vendait plus cher ailleurs donc c'est ok.
Thank u ali for the great service I have a lot of fun with my passat volkg Thanx
(Translated) Good service !! I had my vehicle in 3 days without complications. Tariq is a very good seller and he is attentive when you speak. Ali, he always reassures himself that everything is perfect for your vehicle. In short, great service and lots of vehicle options for you .. I HIGHLY recommend (Original) Bon service !! J'ai eu mon vehicule en 3 jours sans complication. Tariq est un tres bon vendeur et il est attentif lorsque vous parler. Ali, lui se rassure toujours que tout soit parfait pour votre vehicule. En bref, excellent service et beaucoup d'option de vehicule pour vous.. Je recommande FORTEMENT
(Translated) Great service. warm, available and quality facilities. Answers to all our questions with a quick time. nothing to say we loved our experience I highly recommend (Original) Super service. Accueil chaleureux, disponible et équipements de qualité. Réponses à toutes nos questions avec un délai rapide. rien à redire nous avons adoré notre expérience je recommande fortement
(Translated) Very professional and very courteous! Excellent experience, I highly recommend. (Original) Tres professionnel et très courtois! Excellente expérience, je recommande fortement.
(Translated) Thank you Ali for the good service. I am very satisfied with my 2012 Honda Civic works very well. (Original) Merci Ali pour le bon service. Je suis très satisfaite de mon véhicule 2012 Honda Civic fonctionne très bien.
(Translated) Very good service, listening to the customer is very friendly! Thank you Auto Nova for my Nissan Juke! (Original) Un très bon service, à l'écoute du client est très amical! Merci Auto Nova pour ma Nissan Juke!
(Translated) Very satisfied with my new vehicle! Excellent service! Thank you !! (Original) Très satisfaite de mon nouveau véhicule! Excellent service ! Merci !!
Perfect and genuine dealer.. Had a great experience buying Cruze Automatic and it drives like water????????????
(Translated) Good service, professional. They will force themselves for their customers, succeed in getting the vehicle financed even if you have bad credit. Clean auto. Very satisfied with my Acura CSX. (Original) Bon service, professionel. Ils vont se forcer pour leurs clients, reussissent a faire financer le vehicule meme si vous avez un mauvais credit. Auto propre. Tres satisfait avec mon Acura CSX.
(Translated) Thank you autonova for the civic (Original) Merci autonova pour la civic
(Translated) Thank you Mike super good service !!! (Original) Merci Mike super bon service!!!
Great service and price!! Very happy with my purchase!!
Very good dealership, best customer service i ever had. I bought a 2011 honda civic from autonova and never had any issue.Clean car and a got good price.
Was very confused about buying a car in a foreign land but Ali made it possible and stress free for me to buy something precious and I ended up bringing A Sonata for me. Very glad that i made this purchase. Thank you ????
(Translated) They say they do their own inspection and do not allow the car to be taken for inspection at its own mechanic's ... unless there is a $ 1000 non-refundable security deposit? !! I thought it was a joke ... but no! If you want to see the Carproof, they tell you you just have to go buy it online! I don’t know about you, but I wouldn’t get into a used car without the Carproof and having it inspected! (Original) Ils disent faire leur propre inspection et ne permettent pas d’apporter la voiture être inspectée chez son propre mécanicien… à moins d’un dépôt de garantie non-remboursable de 1000$?!! Je croyais que c’est une blague… mais non! Si tu veux voir le Carproof, ils te disent que t'as juste à aller l'acheter en ligne! Je ne sais pas pour vous, mais je je ne m’engagerait pas dans une voiture d’occasion sans le Carproof et sans l’avoir fait inspecter!
The worst car dealers ever I met in my whole life, they didn't even know how to deal with the customers..
(Translated) Very well (Original) Très bien
(Translated) Avoid this place ... it gives you $ 20 you write good comment and it does not respect their word. No after sales service I buy a kia borrego on the card il.est suppose cosomme 13 liter I find myself doing 26 liters per 100 kilometers so I ask to change vehicles. The first seller said yes and the second seller or partner to refuse the exchange .. il.me.dis that these normal. From 26 liter to 100 km and that milk is going very well it is inspected 3 days from and since there is a light engine check It takes you for an idiot saying to you full thing like these can just the new one .... it fkn you to breter so that you exceed the 30 day not remind you ... (Original) Éviter cette endroit ... il te donne 20$ tu ecri e de bon commantaire et il ne respecte pas leur parole. Aucun service après vente j'ai acheter un kia borrego sur la fiche il.est supposer cosomme 13 litre je me retrouve à faire du 26 litre au 100 kilomètre donc j'ai demander de change de véhicules. Le premier vendeur ma dis oui et le second vendeur ou partenaire à refuser l'échange .. il.me.dis que ces normal. De du 26 litre au 100 kilomètre et que lait va très bien il l'on fais inpecter à 3 jour de et depuis il.a un checke engin alumer Il te.prenne pour un con à te disant plein chose comme ces peut juste le neup ....il te fkn breter pour que tu dépasse le 30 jour te rapelle pas ...
I had a great experience purchasing my car at auto nova!!! Ali was very wonderful, he took he’s time and help me choose the right car! Thank you so much for your services I appreciate it!!
(Translated) Worst experience of my life !!!! Do not buy a labas car they sell cars with hidden defect !! The owner is a big liar and crosser! ZERO ETOILE TRES MAIVAIS SERVICE REALLY DISAPPOINTED !!!!!!!!!!!!!!!!!!! (Original) Pire expérience de ma vie!!!! N'acheter pas de voiture labas ils vendent des autos avec vice caché !! Le propriétaire est un gros menteur et crosseur ! ZERO ETOILE TRES MAIVAIS SERVICE VRAIMENT DÉÇU !!!!!!!!!!!!!!!!!!
Good cars at good price
(Translated) Scam. He tried to sell us a rav 4 which was damaged but which is not declared on the prov bus and my tent made a deposit of $ 1000 and he refused to pay the price. After which they agreed on $ 400 non-refundable. Bad service from hypoc (Original) Arnaque . Il a essayé de nous vendre une rav 4 accidenté mais qui n'est pas déclaré sur la car prov et ma tente a fait un dépôt 1000$ et il a refusé de l'emrouboursé. Après qui ils étaient d'accord sur 400$ non remboursable. Mauvais service des hypoc
(Translated) Thank you for the very satisfied MKX (Original) Merci pour la MKX tres satisfait
(Translated) Excellent service with very smiling and warm people (Original) Excellent service avec des personnes très souriante et chaleureuse
(Translated) very good service from Mr Ali! Very aggressive price and good quality of vehicles. ! Congratulations to the whole team ! (Original) tres bon service de la part de Mr Ali ! prix tres agressif et bonne qualité de véhicules . ! Bravo a toute lequipe !
Great service!
(Translated) Thank you very much Ali for the great service! (Original) Merci beaucoup Ali pour le très bon service !
(Translated) Very good service I am satisfied with my honda civic and its my second home thank you (Original) Tres bon service je suis satisfaite avec mon honda civic et sa ma deuxieme chez vous merci
(Translated) Excellent, truly personalized service! Glad with my purchase! I refer without hesitation for a second! (Original) Un excellent service vraiment personnalisé! Ravis de mon achat! Je réfère sans hésiter une seconde!
Very helpful customer service, affordable prices , good range and quality of cars as well as reliable purchase.
(Translated) Really good service simple and no fuss my honda Pilot is very reliable Thanks Ali (Original) Vraiment un bon service simple et pas de niaisage mon honda Pilot est très fiable Merci Ali
bad experience with bad people. Full of lies. Before you buy think twice about and also check all details, specially Mr. Ali. They will promise , even will not give u that.
I just purchase this Chevrolet Silverado 2500HD 2011 very very satisfied the owner and the service people are great and very honest about their vehicles and everything else thanks guys let me know wen you get a little Toyota echo for my daughter !!
Excellent service, the best you could ask for... ????????
Excellent service! the F 150 I bought is fantastic, at a very good price on top of that. I highly recommend.
(Translated) I recommend this dealer, I received very good service and I am very satisfied. (Original) Je recommande ce concessionnaire, j’ai reçu un très bon service et je suis très satisfait.
Good dealer,Best place to get awesome deals on genuine price.I was little confused of buying the car but Mr.Ali made it possible and made me stress free of buying the car.Thanks for the wonderful service Mr.Ali..Good service I have ever seen from any dealer.
Just got my CRV 2016 and couldn’t be happier ! The financing department was helpful! Excellent service & professional team. Thank you Auto Nova.
(Translated) Thank you ask Ali (Original) Merci demandez Ali
(Translated) Thank you Ali for the excellent service and courtesy. For equinox at a very good price. I highly recommend your business (Original) Merci Ali pour l'excellent service et la courtoisie. Pour equinox à super bon prix. Je recommande fortement votre entreprise
(Translated) Frankly super professional service. I felt confident throughout the process ... no blah-blah, they say what they know about the vehicle and the place is welcoming! Thank you Tarek and Ali, I love my Nissan cube (yes a cube!) :) (Original) Franchement un service super professionnel. Je me sentais en confiance tout au long du processus... pas de bla-bla, ils disent ce qu'ils connaissent du véhicule et la place est accueillante! Merci Tarek et Ali, j'adore mon Nissan cube (bin oui un cube!) :)
(Translated) Thank you Ali for my 2018 Civic! great service! (Original) Merci Ali pour mon Civic 2018 ! excellent service !
(Translated) Excellent service! It is rare to find professional and knowledgeable staff. To anyone who wants to buy a car I highly recommend taking a look at auto nova quality / price guaranteed. ???? (Original) Excellent service ! C'est rare de trouver du personnel professionnel et connaisseur. À tous ceux qui veulent acheter une voiture Je le recommande fortement de faire un petit tour chez auto nova qualite/prix garantie. ????
(Translated) Thanks to mike for the unparalleled service that has been given to me. After delivery of my vehicle, my battery failed and they replaced it free of charge in less than 12 hours. Thank you :) (Original) Merci a mike pour le service inégalé qui a sue me donné. Apres livraison de mon véhicule, ma batterie a flanché et il me l'ont remplacé gratuitement en moin de 12 heures. Merci :)
(Translated) Very good reception and very good after-sales service! (Original) Très bon accueil et très bon service après-vente !
(Translated) Very satisfied with my 2007 bmw Thank you autonova I got a very good price! (Original) Très satisfait de ma bmw 2007 Merci autonova j ai eu un très bon prix!
(Translated) I bought a $ 10,000 vehicle that was said to be very clean. The seller even told me that he had used it for 2 weeks. The vehicle had several hidden defects: corroded gas pump, non-functional remote starter, concealed rust, faulty ventilation motor, intermittent window wipers not functional, broken rearview mirror and so on. I sent a letter in order to get an arrangement and they were not even able to respond properly. The service is execrable. In addition, they have a hidden fee of $ 100 for opening the file. Never again will I buy a vehicle from this dealer and I do not recommend the experience to anyone. (Original) J'ai acheté un véhicule de 10 000$ soit disant très propre. Le vendeur m'a même dit qu'il l'avait utilisé pendant 2 semaines. Le véhicule avait plusieurs vices cachés : pompe à gaz corrodée, démarreur à distance non fonctionnel, rouille dissimulé, moteur de ventilation deffectueux, essuies-glaces intermittents non fonctionnel, rétroviseur briseé et j'en passe. J'ai envoyé une lettre dans le but d'obtenir un arrangement et ils n'ont même pas été en mesure de répondre convenablement. Le service est exécrable. En plus, ils ont un frais cachés de 100$ pour ouverture de dossier. Plus jamais je n'achèterai un véhicule de ce concessionnaire et je ne recommande l'expérience à personne.
Bought a Honda CR-V in 2018, it was great price and never had to do anything except oil change. I was from Ontario and michael really helped out in terms of paper work and any follow up concern I had he helped out with urgency. highly recommend it
AVOID! HORRIBLE AWFUL RUDE ARROGANT Still in shock at how I was treated. I would give zero stars if I could. Trust the 1 star reviews on here. Yes I am reviewing the correct car dealership. Autonova 10355 Avenue Armand Lavergne, Montréal, QC, H1H 3N8. Yes I was there today July 3rd,2019. This is my experience. I was at the dealership last week to see a car which wasn't on the lot. So I went back today. First, as I started inspecting the car, I was accused of taking ''too many pictures''. I was given the third degree, they seemed very concerned by what I may do with the photos. I like to remember what the car looked like when i get home, sue me. I was told that it's a used car and if i want to fix every little thing on it , it's not worth it.'' How about I decide that for myself thank you very much. Every word out of the guy's mouth was extremely arrogant... even when he said '' What do you want me say?...take your time..look at the car all you want.." -Yes! That's exactly what i want to hear! Sheesh, I think he forgot to take his meds. I was there for about 5 minutes and it was definitely the worse service experience of my life! It's a shame because I Iiked the car but thank God I didn't buy it there!
Thank a lot for good service And good deal
(Translated) I bought myself a car from them. $ 4,800. Final invoice: $ 7,600, excluding interest to the bank. $ 2,800 in hidden fees of all kinds, a lot of unsaid. No transparency. The prices displayed are fraudulent. Full of hidden costs. I do not recommend any purchase at this location. (Original) Je me suis acheter une voiture chez eux. 4 800$. Facture finale : 7 600$, sans les intérêt à la banque. 2 800$ de frais caché de toute sorte, énormément de non-dis. Aucune transparance. Les prix affiché sont frauduleux. Plein de frais caché. Je déconseil tout achat à cet endroit.
(Translated) Bad experience, when you buy there prepare for a fight. Failure to respect the customer and the sales contract. Lying in the posters (Original) Mauvaise expérience, quand vous y acheter préparer vous au bagarre. Non respect du client et de contrat de vente. Mensonge dans les affiches
A really good place to visit and i buy all my cars from this place
(Translated) Thank you, thank you very much for the car. I found out about it, Brother Ali. We wish you success (Original) Merci, merci beaucoup pour la voiture. Je m'en suis informé, frère Ali. Nous vous souhaitons beaucoup de succès
(Translated) Auto nova = BIG SCAM WORST EVER COMPANY He cheats his customers He sells a false guarantee which no longer exists. He buys rotten cars then ruined 2-3 pot shots and resells it to you ... After a car wash, the whole car came back with rust ... Very disappointed, bad experience He almost sells kosher aims WORST EVER COMPANY (Original) Auto nova = GROSSE ARNAQUE PIRE COMPAGNIE EVER Il fraude ses clients Il vende de fause garantie qui n'existe plus.. Il achète des auto pourris en ruine ensuite 2-3 coup de poté et vous la revend ... Après un lavage dauto tout l'auto est revenu perser de rouille ... Très déçu, mauvaise expérience Il vend presque juste des vise cacher PIRE COMPAGNIE EVER
George is the best dealer..he explains everything very well
(Translated) Best place ever for a car! I strongly advise you. Best prices guaranteed (Original) Meilleur place ever pour une auto! je vous le conseil fortement. Meilleurs prix garantie
5 stars. If could give a thousand stars I would ♥️????????????????????????️
(Translated) Excellent service, Ali answered all my questions very well and offered me a very good financing plan. I highly recommend this dealership, there are no surprises. (Original) Excellent service, Ali a très bien répondu à toutes mes questions et m'a proposé un très bon plan de financement. Je recommande vivement cette concession, il n'y a pas de surprises.
Nothing but the best service from Ali.
(Translated) Very bad customer service, the salesman was very unprofessional and very rude. What a waste of time! Very poor customer service, the seller was unprofessional. What a waste of time ! (Original) Very bad customer service, the salesman was very unprofessional and very rude. What a waste of time ! Très mauvais service à la clientèle, le vendeur était aucunement professionnel. Quelle perte de temps !
best service of dealing with cars in Montreal
(Translated) Beautiful experience, very perfect service! (Original) Belle expérience, service très parfait !
Amazing service
(Translated) Pleasant service !! The representatives are professional !! Very satisfied with my purchase !! (Original) Service agréable!! Les représentants sont professionnels !! Très satisfait de mon achat !!
Excellent service and guidance given by Ali and his brother ????
(Translated) excellent customer service, organized and fast (Original) excellent service client, organisé et rapide
(Translated) Mike and Ali have been very, great people to me. I had a good deal with them. They are super-friendly and very welcoming. Autonova is a great place to find a vehicle of your dreams. I am very satisfied with my business with them. Try your luck with these 2 Gentlemen, you will be pleasantly surprised at the price they will offer you at the end. Thanks Mike! Thanks Ali! Keep going.. (Original) Mike et Ali ont été pour moi des personnes très très formidables. J’ai eu un bon deal avec eux. Ils sont hyper-sympathiques et très accueillants. Autonova est un bon endroit pour trouver un véhicule de vos rêves. Moi, je suis très satisfait de mon affaire avec eux. Tentez votre chance avec ces 2 Messieurs, vous serez agréablement surpris du prix qu’ils vous offriront à la fin. Merci Mike ! Merci Ali ! Continuez ainsi..
(Translated) Very disappointing experience, the seller was not very helpful. I had to wait 2 weeks for a carfax report which the seller told me he could have it in a day. In the end, I never got it, because they sold the car during that time. At 2 attempts I tried to contact the seller Tarek without response. I was called back when I called directly to the office. (Original) Expérience très décevante, le vendeur n'a pas été d'une grande aide. J'ai dû attendre 2 semaines pour avoir un rapport carfax que le vendeur m'a dit qu'il pourrait l'avoir en une journée. Finalement, je ne l'ai jamais eu, car ils ont vendu la voiture durant ce temps. À 2 tentatives j'ai essayer de contacter le vendeur Tarek sans réponse. On m'a rappelé lorsque j'ai appelé directement au bureau.
(Translated) Super service and very welcoming (Original) Super service et très bon accueil
(Translated) Blackmailed me into giving me back MY deposit (which clearly promised it was refundable)! They offered to give back my deposit against a good opinion on facebook and google! Pay attention (Original) M’ont fait du chantage pour me redonner MON depot (qui m’avait clairement promis que c’était remboursable) ! Ils mont proposer de redonner mon depot contre un bon avis sur facebook et google! Faites attention
(Translated) I just bought a car and I'm 110% satisfied. I recommend! (Original) Je viens d’acheter une voiture et je suis satisfaite a 110%. Je recommande!
Let me tell you that AUTO NOVA surpassed my expectations. I bought my third car from them and they've always treated me right. M Ali & M Tarek were very patient, friendly and professional ! The finance department was very helpful, i really appreciate their service. Clean car, best prices and excellent customer service. Definitely recommended!
(Translated) Merciiiii bcp Alex and Tarik for this fine work. Impeccable funding ???????????????????????????????? (Original) Merciiiii bcp Alex et Tarik pour ce beau travail . Financement impeccable ????????????????????????????????
(Translated) No stars to give, crossers end point. They negotiate the prices upward, I was ready to sign the contract of sale and once in the office with George another seller came in and said that the price was now $ 500 more after a verbal agreement. The sellers speak to you in French and discuss your purchase in English, thinking that you will not understand ... Avoid this place and rather do business with a reputable company with quality customer service. Thank you (Original) Aucune etoiles a donner, des crosseurs point final. Ils negocient les prix a la hausse, j etait pret a signer le contrat de vente et une fois dans le bureau avec George un autre vendeur est entree et a dis que le prix etait maintenant de 500$ de plus et ce apres une entente verbale. Les vendeurs vous parlent en francais et discute de votre achat en anglais en pensant que vous ne comprendrez pas... Eviter cet endroit et faite plutot affaire avec une compagnie repute avec un service a la clientele de qualite. Merci
(Translated) good price, excellent service !! thanks guys (Original) bon prix, excellent service!! merci les gars
(Translated) Auto nova it's been a great experience I love my car (Original) Auto nova ca ete une experience formidable j adore mon auto
(Translated) I put a star because I can't put less !! I buy a car in winter, they tell me that the tires are new and winter which is not the case .. two summer tires put upside down and not swing ... check engine after 30min drive. After inspection, I have more than $ 1000 to put on the car to make it compliant !! Good seller / liar! I advise everyone not to buy from auto nova. After having contacted them to give them the correct time on the vehicle, their response was only :: qué :: not even a sorry or something else .. (Original) Je mets une etoiles car je ne peux pas en mettre moin !! J’ai acheter une voiture en hiver , il me disent que les pneu sont neuf et d’hiver ce qui n’est pas le cas .. deux pneu d’ete poser a l’envers et pas balancer ... check engine apres 30min de route. Apres inspection , j’ai plus de 1000$ a mettre sur la voiture pour la rendre conforme !! Beau vendeur/ menteur ! Je déconseille a toutes et a tous d’acheter chez auto nova . Apres avoir pris contacte avec eux pour leurs donner l’heure juste sur le véhicule, leurs reponse a ete seulement :: qué :: même pas un désolé ou autre chose..
(Translated) Thank you for the nissan border (Original) Merci pour la nissan frontiere
(Translated) Very bad experience. To avoid (Original) Tres mauvaise expetience. A eviter
(Translated) Thank you Auto Nova for the honda HR-V you sold me I'm really satisfied (Original) Merci auto Nova pour le honda HR-V tu ma vendu je suis vraiment satisfait
It is only in rat traps that the cheese is free
excellent service and price...
Excellent service
(Translated) Super good service and very welcoming. Thank you Ali for selling me the Honda cr-V at a good price. No mechanical problem. Best seller I've known for 7 years. I advise you to go see super nice. (Original) Un super bon service et très accueillant .Merci Beaucoup Ali de m'avoir vendu la Honda cr-V À UN BON PRIX .Aucun problème de mécanique .Meilleur vendeur que j'ai connue depuis 7 ans .Je vous le conseille d'aller le voir super gentil.
(Translated) Great service. Friendly and a result within 24 hours. It's already been a month since I bought a vehicle from auto nova. On the other hand, I have already discussed with the seller and I mentioned to him that he had something that is faulty. The seller tells me that the price I paid was not his responsibility. However, I did not do the road test, I did not have an inspection done because we would not be there yet. I am not receiving any return calls. Very poor after-sales service. I only ask him to pay the Pieces and I will organize myself with the repairs (Original) Super service. Sympatique et un résultat dans un 24 heures. Déjà un mois que j'ai fait l'achat d'un véhicule chez auto nova. Par contre j'ai déjà discuter avec le vendeur et je lui ai mentionné qu'il avait quelque truc qui est défectueux. Le vendeur me mentionne qu'au prix que j'ai payer ce n'était pas de son ressort. Pourtant, je n'ai pas fait l'essaie routier j'ai pas fait faire d'inspection car on n'en serait pas rendu là. Je ne reçoit aucun retour d'appel. Service après vente très mauvais. Je lui demande seulement de payer les Piece et je vais m'organiser avec les réparations
(Translated) The manager is Nice but, he does not check the sold car. The 2 cars buy from them makes me cry (Original) Le responsable est Gentil mais, il vérifie pas le voiture vendu. Les 2 voitures acheter auprès d'eux me fait pleurer
Would give zero if I could. Since I was out of town I asked about the vehicle being inspected, they said it was inspected inside & out.... So i Show uo there to buy it, while there some not happy customers enter cincerning their recently purchased car and hey were told too bad sold as is.... Flag should of went up then...but regardless i got in and turned the key, immediately check engine light comes on, after getting them to take some money off the price. I depart, 10 mins later my passenger windshield pane fly off. Then I notice what appears to be a Red Green windhield job as there is still duck tape remnants stuck to my windshield, and that the panes were stuck on like stickers using putty..since then I have noticed just about everything in the vehicle is broken and defintely not inspected!!! Only thing that saved them from trouble from me is that the model i purchased is rare and hard to find ao I will tackle these issues on my own. Stay away! Horrible service and the salesmen should he ashamed for selling vehicles like that!! 0 Stars.
They help you out with everything...best dealer ever
(Translated) Excellent honest dealership and unparalleled customer service! To recommend! (Original) Excellent concessionnaire honnête et service à la clientèle hors pair! À recommander!
(Translated) Very good. Very professional. (Original) Très bon. Très professionnel.
(Translated) I bought my car from Auto Nova for my daughter. I am very grateful for that. Alex gave me an extra set of tires. They made sure to have all the security components that we could need. I even add a wrecker air pump just in case with a fluorescent triangle. Highly recommended !!! To have a quality car with the best handling at a competitive price! Thank you (Original) J'ai acheté mon auto chez Auto Nova pour ma fille. J'en suis très reconnaissant. Alex m'a donner un extra set de pneus. Ils se sont assuré d'avoir toute les composantes de securité qu'on puisse avoir de besoin. Il m'on même ajouter une pompe à air dépanneuse juste au cas avec un triangle fluorescent. Fortement recommendé!!! Pour avoir un auto de qualité avec la meilleur tenu de route à un prix competitif! Merci
(Translated) Good service and excellent SUV thanks again Autonova (Original) Bon service et excellent SUV merci encore Autonova
(Translated) Warm welcome. Thank you very much for your efforts. (Original) Accueil chaleureux. Merci beaucoup de vos efforts.
(Translated) I was to trade my car .. ford escape 2017 in good shape they wanted to give me $ 7000 for my car it's nice to do business but laugh at the world even its not allure I did 2 hours on the road I even send photos Worse is possible change for change to make me offer 7000 lol (Original) J'etais pour echanger mon auto .. ford escape 2017 en bonne shape ils voulais me donner 7000$ pour mon auto cest bin beau faire dla buisness mais rire du monde dememe sa pas d'allure jai fait 2h de route jai meme envoyer des photo pis setais possible change pour change pour me faire offrire 7000 lol
(Translated) I bought my vehicle at autonova I am satisfied excellent service good price and a guarantee I advise you to buy your next car at autona (Original) J'ai acheté mon véhicule chez autonova je suis satisfait excellent service bon prix et une garantie je vous conseille d'acheter votre prochaine voiture chez autona
(Translated) Exellent service! Got what I wanted. No catch, nothing to hide ... (Original) Exellent service! Obtenu ce que je voulais. Aucune catch, rien de cacher...
(Translated) Thank you very much to Ali and George for your good service, your explanations and your frankness! This is my 2nd car bought at Auto Nova; they offer a large selection of good quality vehicles at affordable prices! (Original) Merci beaucoup à Ali et Georges pour votre bon service, vos explications et votre franchise ! C'est ma 2è auto achetée chez Auto Nova ; ils offrent un grand choix de véhicules de bonne qualité à prix abordables !
Not friendly costumer service and not recommended because the owner discussed completely arrogantly and rudely when i asked about the price!
(Translated) Worst customer service ever. Never go there. Same as another comment here: I call at noon and I am told that I can come to see a car in particular the same evening: I arrive there and no reception. The guy is sitting in his corner, and when we explain that we came to see such a car, he replied bored that she left that morning. I tell him that yet I called at noon and he answered: so what? The result is the same, the car is no longer there ... what arrogance! I told him that they lied to me when I called at noon and lost my time. He answers me: Who is it? I do not even know you. ... !!! horrible waste of time in a horrible place! (Original) Pire service à la clientèle ever. N’allez jamais là-bas. Même chose qu’un autre commentaire ici : j’appelle à midi et on me dit que je peux venir voir une auto en particulier le même soir : j’arrive là bas et aucun accueil. Le mec reste assis dans son coin, et quand on lui explique qu’on est venu voir telle auto, il nous répond blasé qu’elle est partie le matin même . Je lui dis que j’ai pourtant appelé à midi et il répond : et alors ? Le résultat est le même , la voiture n’est plus là ... quelle arrogance ! Je lui dis que alors ils m’ont menti quand j’ai appelé À midi et que j’ai perdu mon temps. Il me répond : t qui toé? Je te connais même pas. ...!!! horrible perte de temps dans un horrible lieu !
Thank u aki for the seconds key Regards
(Translated) I have been doing business with this company for several years. They offer great advice with good service. (Original) Je fais affaire avec cette entreprise depuis plusieurs années. Ils offrent des bons conseils avec un bon service.
(Translated) Very good experience with micheal root the sales manager very polite and attentive to my needs (Original) Tres bonne expérience avec micheal racine le directeur des vente tres poli et a l'écoute de mes besoin