Reviews of Moncton Honda (Car Concessionaire)

Amie Oickle

Moncton Honda was awesome. All the staff were super friendly, and I obviously love love LOVE my Honda ????

Silver Knight

Poor quality service and long wait to get your car service. I went in at 10:30 to have my winter tires installed and after an hour I went to the service desk to see why it was taking over an hour to install 4 tires that were already on rims. I was told there was a wait for the alignment machine.(Honda cannot afford more than one or two alignment machines). It would had been nice of the service desk personnel to come and let me know of the situation. After another 25 minutes of waiting and learned that nobody even looked at the car. Wasted 90 minutes of my life. I took my car and left. The last 2 years have been a terrible experience at Moncton Honda location. I will never buy another Honda and I hope I never have to return to that location. Update: I did return to Moncton Honda because of the faulty AC in Civic 2017. Took Honda 4 months to fix my AC under warranty. When I went to picked up my keys after the repair the employee did not say Sorry for the long wait for the repair or even offer compensation. I called Honda Canada and Honda finance for compensation now I'm only getting the run around, there saying that it is not there issue call someone else. After 3 months still waiting a call from Honda relation.

Isabelle Cormier

Buying my first car was a wonderful experience. Great service from everybody at Moncton Honda. Thank you

Rob Morrison

Overall service was excellent from the initial trade talks through driving off the lot with my new Ridgeline. Matt Carter is a straight shooter, down to earth no hassle type sales professional. The entire team went out of their way to meet my needs.

Brooke Steeves

Overall amazing service. I bought a used car from them and everything from the sales experience to the finance experience was great. I would recommend them to anyone looking for a new or used vehicle!!

L0rd_alkanphel Twitch (Lord Alkanphel)

I had great customer service. The staff are amazing and very helpful with buying a new vehicle.

vee

Very friendly team! Especially the Tire and Lube Technician! :)

Edward Guimond

Great service so far! Love the new HR-V Sport

anvesh reddy

I went to Moncton Honda yesterday with a friend to buy a used Honda Accord listed at $17000. We drove the car and liked the vehicle. We sat with the salesman finalize the price. He kept providing options for a bi-weekly payments and terms. We were repeatedly asking for the total price of the vehicle and interest rates that they used to come up to the bi-weekly payment that they were quoting us. This Sales guy always go to someone and gets a revised payment plan. So finally we had to say that we need the breakdown or else we will not be able buy the vehicle. Then opened up about all breakdown. He told us that we will be qualified for a 8% interest rate. That does not make any sense especially when he didn’t even run a credit check. He thought since we are immigrants and we don’t qualify for a good credit. We lived in Canada for many years and bought numerous cars and owned houses in Canada. This insulting and outright racist. I would be happy if he ran a credit check and then come up with the number rather he just assumed looking at our skin. This same Honda showroom sold a car to me 3 years back for 3% interest rate and he is not aware of that. The worst thing is yet to come. We then told him that we will pay cash and buy since the interest and biweekly terms does not make any sense. Then he went and got his Manager MARK PLOURDE. He said if you have to pay cash then you should be paying 25k for the car. Then we asked the same question- please breakdown the price and explain what we are paying for. He added 700 since he don’t finance with them, 1400 for winter tires which we never asked for, 500 additional warranty which again we never asked, 800 transaction fee not sure what that is, 300 registration fee, and additional fees of another 350 and tax. He was so reluctant to discuss the breakdown and we had to ask him to repeatedly to slowdown so that we can note down the prices. Then he said buy if you want to and we don’t negotiate. He said in Honda we never negotiate our prices and we can leave if you don’t like the prices. He then just left while we were still sitting at the desk. I really felt disrespectful and outright insulted. He thinks that we could not afford a car?? What is he even thinking of?? I want to understand- is it a crime to ask details of what we are paying for? Isn’t this the duty of the sales person to explain the details? How can he treat us like this? Then I went to his office and questioned his behaviour for which he said we don’t discuss the prices and negotiate with customers. He said sorry if you feel this way but you can happily leave if you don’t to pay for the price. NEVER EVER I FELT SO OUTRAGEOUS AND INSULTED. HE IS EITHER TRYING TO CHEAT US AND WE CAUGHT HIM OR HE IS A RISIST. EITHER WAYS MONCTON HONDA -YOU SUCK AT CUSTOMER SERVICE

Elyse Hamel

Although I did not have a positive sales experience, the dealership has been good about addressing my concerns after the fact, which I appreciate. [edited]

Kevin Cain

Got a 2020 Honda Civic here - great experience overall. Sales showed me the vehicle features in depth and answered all my questions immediately, and finance was straightforward and fast.

Brock Gallant

I've never bought a car so quickly. When you know the dealer has your best interests at heart, there is very little left to negotiate. This family run business will have my family's business for life.

nadine laidler

Had a great experience looking at all the vehicles you guys have and Adam rob was more than helpful and did everything he could to help me find the perfect vehicle. I would definitely recommend Honda for your next vehicle New or used!

William Brewer

The Sale People of Honda Really went Above and Beyond to make sure we had an amazing experience, They did so well we had to get then a few dozen donuts from Timmies

Roads To Sea Guided Tours

Although Jean Marc was very pleasant and attentive while trying to sell the vehicle after the sale there was no follow up in two days as promised and I wanted to buy a set of Honda mats for my new to me CRV and he told me he would get a price for me and I have not heard from him once since the sale. Funny how fast things are done and answered before the sale but not after. I was promised two things as a customer who just spent a lot of money on a vehicle and have not heard back from Jean Marc. So two stars missing for the two things you did not follow up on. There is nothing worse than getting great service and then realizing you only get that kind of service before buying - not after. It makes the entire transaction seem completely insincere. Because of this I will likely try another salesperson who can appreciate and treat me with excellent customer service before and after the sale.

Morgan Sears

Helped me get my first brand new car! Great service and had me driving a civic the next day

Jennifer W

Had the winter tires changed over on both my Honda vehicles in two days. Making the appointments online was a breeze. One vehicle had the safety inspection coming up that I forgot about and Rheal called me and asked if I wanted it done to save another appointment, which was great.

Kai Gaudet

Amazing customer service!! Very helpful when I was looking for my new Civic XTR. Matt and Ron where very understanding and always there to help me out. Even when I needed to get my wheel bearing replaced they made sure it was covered (just bought it 3 days prior to needing to get it fixed). I have already told several people I work with to go to Moncton Honda when looking for new car. I highly recommend this particular location to anyone who asks me where to go for cars. Thank you Matt (sales associate) and Ron (financing) for everything you have done!!

Cynthia G

Great experience. They even loan me a car when the insurance took away my rental so I could have something to drive until I got my car from them

Angela Bunter

Wonderful experience deciding on and buying our new Honda CR-V! Fantastic, friendly, helpful sales rep, Normand Ward! Highly recommend him if you are ever considering on purchasing a Honda vehicle! No high pressure sales pitch, just genuine interest in helping us make a buying decision. Awesome!

krista polchies

I have a great experience buy my vehicle at Moncton Honda.

allison melanson

Just bought my first car and I absolutley love it! Awesome service from Matt & I highly recommend talking to him if you're thinking of buying a car! :)

SHUBHAM MODI

I have Honda Civic and I visit this place on a regular basis. Few days before I was having issues with my car play and I went there. The lady who helped me was so nice. I think she deserves a raise in her pay and promotion as well. She fixed my problem. I think all the staff members are hard working and respectful.

Luc Bourgeois

Having not bought a car in a very long time, I was a bit nervous but Tory took his time and explained everything to me and got me exactly what I was looking for.

Cassio Martins

In my opinion the best experience buying a car in Moncton.

Sean McClafferty

It's always a good day when you spend hundreds of dollars less than expected. That 1978 Civic they have next to the lounge is definitely worth a look as well.

Kathleen McGrath

Our buying experience was smooth and straight forward. Jason Keefe was a great product specialist to deal with. Top notch.

Josh McEvoy

Not happy with Honda's Service. Paid for the best warranty and first trip to get something looked at and they want to charge me to put it on computer. That is what I paid warranty for! If there is a problem, you are suppose to fix it. Also asked them to check about my radio making static noises and they said they never heard tell of it lol. I looked on the internet and it is pretty common. Always was a GM guy and this is my first Honda, great vehicle so far but not appreciating the nickel and diming from the service department.

Donald Vienneau

Hi there,in the past I've bought a civic hash back then I bought a new 97 Odyssey and my last vehicle a new 04 Odyssey.My question is how come there's no recall for the transmission the overdrive has been acting up for the last 4 years . A rattle in front end , I change every part in the front end and finally we figured that the the noise stops when we down shift transmission in 3rd gear . I'm not the only one with this problem this should be a recall .I'm shopping around for a new vehicle and I'm not sure if it's going to be a HONDA . Yours truly DONNY !!! Maybe I should spread the word !!!!

Samuel Alphée Richard (Saboin)

I have gone to other dealers before this one and didn't receive any service at all from the sales staff; I was looking at cars at the other dealers for about twenty minutes to half an hours and the sales reps flew right past me as if I weren't even there. When I went to Moncton Honda, I got served within a few minutes of arriving. The sales people and receptionists made me feel like I mattered to them. That is a big plus. Their after sales service is also second to none. They won't repair something that doesn't need it just to charge you for it like some dealers do. They also have fair prices and good service staff that are pleasant to deal with. I don't have anything bad to say about Moncton Honda. I'm on my second Civic that I bought from them, and I'm very likely to go there again when it comes time to replace my vehicle.

Thomas P.

Staff is friendly and service has been excellent in the past but I was shocked to learn that they charge $80 for a spark plug that can be bought for $30 online (same genuine Honda part#)! Next time, I’ll buy them online and have my local mechanic change them for half the cost.

Beverley Topf

Whole experience was great! Rob Burgoyne, our salesman, took all the time needed to explain the new safety features of the CRV. He was very knowledgeable about the car and answered all of my questions. He even phoned the next day to see if I had any other questions for him. It was a pleasure to deal with Moncton Honda again( this is our fifth Honda! ).

Naveen Kapoor

We bought Honda 2019 CRV EXL from Moncton Honda. We have got an amazing service from them, and I personally recommend Alex. He is an amazing person with lot of product knowledge.

Devon MacKinnon

I had a great experience with Moncton Honda. I bought my first car with them and they really cared about helping me find the perfect car. Matt was awesome! I would recommend them to anyone!

shantel waddell

Best service ever! JASON K Worked with me to stay within my budget and find me something That really fit the needs of my family. I was interested in leasing but have never done it before and he gave me all the information I needed to feel confident about my purchase. Not to mention the lounge and snacks came in very handy with my kids and made me look forward to coming back when it’s time for my car to be serviced. Thank you so much, so excited to be part of the Honda family. I LOVE my CR-V

Matthew Ricketts

Great service. They helped me with all the questions I had about the car. Even called me a week later to see if I still like the car.

Wendell Budd

I purchased a 2014 Honda CR-V about 3 weeks ago, Jason Keefe was the sales person who sold us the CR-V and it was great doing business with Jason , Marco and Moncton Honda. Jason called me about a week after to make sure everything was ok and I told him about a little problem with the car and he had me bring it in and it was fixed to my satisfaction. Both my wife and I really like the vehicle, it is a Honda certified vehicle and it looks and works like a new one. We highly recommend Moncton Honda, it has been a pleasure doing business with them.

Andy R.

Paul Steeves was absolutely awesome! He was very easy to deal with. Explained everything there was to know about my new CR-V, before and after I bought. I wouldn't hesitate to send anyone his way. Great experience over all. Very pleased...love my new vehicle. He'll definitely get my return business!

Donna Butler

Have always received great service from Moncton Honda. Recently purchased a 2013 CRV and sales rep Mark Plourde was fantastic! Took as much time as I needed to make sure the purchase conditions worked for me. I'm thrilled with my "new" vehicle!

PD Lynch

Glenn, The Civic is outperforming even our highest expectations. Handles amazing well, and the fit and finish are top notch. We are averaging 45 miles per imperial gallon. The Civic is a solid, well built car. This is our third Civic and we've loved all three. In addition, we were very happy with the Moncton Honda experience. You and Leiland were our points of contact with the dealership and we truly felt that you were both invested in our customer experience. This was our sixth vehicle purchased at Moncton Honda, and we wouldn't hesitate to purchase our next vehicle at Moncton Honda, or highly recommend the dealership to our friends and family. My wife and I are convinced that Honda quality is second to none.

dehuan8

Can't speak for the greater dealership but whomever runs the used car lot is bush league. Posting cars to Auto Trader website with stock photos, not responding to customers when questions asked re: vehicles of interest, etc. Does not inspire confidence in the dealership that's for sure.

Joseph P

Im so fortunate in getting connected with Leiland in purchasing a used car at Honda. He is very responsive in calls and text and have a lot of options and suggestions on what you are looking for. I had a great experience with him and I highly recommend him to my friends and family.

Kevin Storey

Very satisfied with our new Honda CR-V and with the service provided by our Product Specialist Nick!!

Mike Lagacé

I purchased my car at Moncton Honda. It was a 2015 Ford Mustang. Since day 1 I was treated with excellent service and friendliness ! The big wow factor was needing service for my vehicle. I was always met with friendly smiles and respect. They treated me like I mattered and to make sure I was satisfied with absolutely everything. A big Thank You to Service Department Daniel Vautour for going above and beyond the call of duty. in closing if you are not sure to get extended warranty on your vehicle....do it ! it same me a lot of money! 5 stars out of 5.

Tri's Journey

I want to purchase a 2016 Honda Civic Ex, they listed it online for $17,173. A simple math will give you the after tax price of $19.784 (15% tax) + around $150 license fee, so it will be almost $20,000 The first time I visited there, the first sentence the salesman spoke was "So you will finance the car?". At that moment, I knew that is the recipe for problems. But I still played along and negotiate on finance term since the salesman suggested it. They only gave me 2 options: 5 years or 6 years. If a person have financial education, they will understand those are big No No. But well, I still keep silent and go home to wait for the car to be repaired and serviced. The 2nd time I visited there, I wanted to pay cash, I prepared to spend maximum of $21,000 since I expected there will so fee to be put in the contract. But to my surprise, they jacked up the price the moment I said I pay cash, to $25,000! I checked the contract, fees after fees and some unwanted options that was never mentioned. Me and my uncle asked the salesman 3 times whether we still have the Extended Warranty for free, he always said yes, but there is an amount of almost $3000 for that warranty in the contract. We talked to the manager, he said if I want to remove that package, he will instead charge $900. And there was some rust resistant fee which is illogically high (You can just buy a 3M rust proof coating for $60 and diy!), license fee which is $200 ??? The manager told me "You can take the car with that price or we can only return your deposit". Well, I did as he say, asked for the deposit and walk away. I understand that If I don't buy it, there would be someone who fall for it (and their money trap), so let just not waste anytime there. To future buyers who may read my review, get yourself some education about finance and car, go on youtube, search for "ChrisFix", "Scotty Kilmer", spend a week to watch many of their videos, then go out and roast those "stealership", like this one! To the salesman which I dont want to mention your name here, I could feel some hesitation in your voice. So If you cannot lie and rip off people like your boss, find a good dealer to work with, or at least find another job that you dont have to lie, and have the power to make decision by yourself LOLLLL *Edit on Aug 20, 2020: Well, I learned my lesson. So from now on if I have to do the negotiation with any dealers, I will secretly turn on the recorder so they don't go back here trying to justify themself! And thank you for you good luck, I found a 2017 Honda civic EX 2 days later at the price of 19.008 at an Honda authorized dealer, which is 6000 cheaper than yours! And they even changed 4 new brakes, 4 new tires, new oil, full gas, nitrogen in the wheel, and still have 1 year of Extended Warranty! I think you guys miss your research on competitors loll

Raghda Elleithy

Tory Hicks is the best one ever you can deal with in Moncton Honda, he made everything easy, smooth and quick. He was very honest with us in answering all our questions and he always offer his help even after he sold us the car you will find him helping. Thanks Tory & Really recommended.

Rejean LeBlanc

Billy Gallant, our salesman, and the entire team at Moncton Honda were very professional and attentive to our needs. Purchased our very first Honda within a few hours (from test driving it - to signing the purchase agreement). Enjoyed the service received!

France Hannon

Very positive experience, friendly and knowledgeable salesperson (Mark Plourde) made our experience enjoyable and allowed us to bring home our new baby (Honda CR-V Touring). I highly recommend Moncton Honda.

Dawn Evans

Great experience at Moncton Honda, Matt and Marco were very quick with email responses and getting me to my new vehicle (even with the time line I gave them!). Both were very knowledgeable in their respective departments and I am happy with the overall service. I love my new Civic.

randy joseph

Thought I was going to have to buy new brakes because I've had my car for three years without having to replace them. But all I needed was a brake service. I was glad.

Glen MacKenzie

Communication is key! Right from my original query that was sent after hours and answered after hours, every request was followed up on and all my questions were answered. Blake's quote to me "We want to earn your business" seemed to be exactly what they were trying to achieve. Thanks to Blake, Bedford and Amy, they made my purchase streamlined, efficient and enjoyable. Also, I have never purchased a car that was detailed so well..Great job.

Aressa Riley

Absolutely fantastic service. Josiah went above and beyond to make sure my fiancé and I were super comfortable with both of our purchases and educated us on all the features. Would 100% recommend both Moncton Honda and Josiah to anyone looking to purchase. We love our new CR-Vs.

Jordan McCabe

I have purchased more cars in my lifetime than I can count, and can say that today I just completed the easiest and most seamless car buying experience ever at Moncton Honda. Through these troubling times I was able to purchase a new CRV without stepping foot in the dealership except to sign a few papers and pick up the keys. Many thanks to Bruce Graham and Ron Pellerin for all their help and professionalism.

Leo-Guy LeBlanc

Waiting time was what I was told Had a call to reschedule since my online appointment was going to be during the mechanics lunch period and they wanted to move my appointment so I would not have to wait during that period. This lead for me to go in a week before my initial appointment for which I was very happy.

Ray Pete

Tried to get my new Honda from my local dealer, but did not deal with me at all. Talked to Matt at Moncton Honda. Did some back and forth with great information.

Ryan Cail

If you are looking for a car, moncton honda is the place to go, they've got all kinds of options from new to used and the customer service will be there to help you out every step of the way. Would highly recomend.

Ronald Fry

I think the service department is amazing. They are working through a massive expansion at their location and did wonders with my Ridgeline. Matt Carter (salesman) was very helpful with my code and battery issues. The Ridgeline is one tuff vehicle and the most recent Honda Civic is the best looking Civic - ever.

C Smith

Great communication prior to buying my vehicle. Excellent sales staff and were very flexible on many issues regarding the purchase. In the end, I was very pleased with the entire transaction. I would certainly recommend this dealership to friends. Thank you Moncton Honda

Keenan Stewart

If Honda is your game, you may as well go here for their customer service, great attitude, and attention to detail. You can drop your car off in the morning and get their shuttle driver to take you to work . I work near by so the times I have used this service was quick to drop me back off at work or to pick me up at the end of day so I could get the car. Great team work all around the service

Gilles Blinn

This is the second Honda vehicle that I have bought at Moncton Honda over the past three years. They are very eager to please and very accommodating. I have nothing but praise for this dealership and would support them anytime. Very good place to do business. The sales person Mark Plourde was very knowledgable and friendly. A special thank you to John Jr as well for making this deal happen. I will buy my next Honda there.

Jill Johnson

We had a positive experience at Moncton Honda. The salesman (Matt) and sales manager (John) were very friendly and professional. There were no high pressure sales tactics like we had experienced at other dealerships. We are happy with the vehicle we purchased and satisfied with the price we paid. I would highly recommend this dealership.

Natalie Legere

Great sales associate. Billy helped us out tremendously and he was super easy to talk to, work with and buy from. We would highly recommend Moncton Honda and Billy!

Aniseth Bakunda

Every time ,on the time !! with warm welcome,Service Well done!! 100% Appreciated ...Never bring my Vehicle anywhere else!! You're realy the Best Proffessionals!!

Rose LeBlanc

Purchased a new Honda civic 2019 from Rob Burgoyne. Very informative and all around easy transaction! Would highly recommend.

Robert Battis

I have always been happy with the service provided by Moncton Honda. 3 CRVs have had great service here. Rheal R is always positive and concerned that they have provide the best service.

Petr Lam

Racism at this dealership is pretty high , I would purchase any vehicle anymore from these people after hearing what was said about my wife last time we were there , wont be shopping there anymore

Henry Greene

Lance was fantastic, he listened to what my needs were and found the perfect vehicle for me and my wife. We are enjoying our CRV sport.

Jennifer Wiebe

Purchased from Fredericton, excellent assistance and smooth drop off/delivery of car and documents. Love the vehicle.

Nicholas Friars

Great experience with Nicolas Larochelle, got us into the vehicle we wanted quickly and within our budget. Overall great experience !

Charles Phillips

Very helpful and friendly people. Very responsive and supportive when our car had a problem.

Tanya R

Thank you to Jason and Marco for making my car buying experience amazing. They both went above and beyond, in my opinion. This was my first time looking for a car at a dealership. I was very nervous and skeptical at first but Jason made me feel welcome and at ease. He was also very patient with me as I wanted a very specific car. As soon as they got the car in, he gave me a call and after test driving it, I knew it was the one for me. Love my Honda. :)

Dana Green Buduroi (Dana Green Buduroi)

We had a great experience with Nic, we got a great vehicle and he answered every question we had, no matter how silly. He made the process easy and efficient. Thanks Nic!

Barbara Durette

The service was great and couldn't ask for any better .Zacharie Newbold is an awesome sales person was very easy to talk with and answered any questions I needed answered never felt pressured in any way compared to other dealers and I would recommend buying from Honda which Ii would buy again Thank you Zacharie

Brandie MacDougall

Thank you Tori for helping me with my trade. You were very kind and patient. I’m pleased with my choice. Thanks as well to Amy in the finance office, she was also very nice to deal with.

Monique's Sew Unique

Dear lady at front desk. You are the face of Honda Moncton. You are the first person customers see when they walk through the front door. Put a smile on, maybe brush your hair and get it out of your eyes. Don't make it feel like someone is interrupting you when asking a question. The last I checked your job is to greet customers in a courteous and friendly manner and direct them to where ever need be.

Pedro Henrique Costa

I'm a newcomer, so a had a bunch of doubts and concerns on top of the regular ones. But with the patience and treatment that I received from Darren and all the staff at Moncton Honda I got confidence to buy my first car here in Canada! I'm really happy and I will definitely continue to do business with this people!!!

Srinivasulu Adiraju

This happened to my friends Anvesh and Dhaval at Moncton Honda. “I went to Moncton Honda yesterday with a friend to buy a used Honda Accord listed at $17000. We drove the car and liked the vehicle. We sat with the salesman finalize the price. He kept providing options for a bi-weekly payments and terms. We were repeatedly asking for the total price of the vehicle and interest rates that they used to come up to the bi-weekly payment that they were quoting us. This Sales guy always go to someone and gets a revised payment plan. So finally we had to say that we need the breakdown or else we will not be able buy the vehicle. Then opened up about all breakdown. He told us that we will be qualified for a 8% interest rate. That does not make any sense especially when he didn’t even run a credit check. He thought since we are immigrants and we don’t qualify for a good credit. We lived in Canada for many years and bought numerous cars and owned houses in Canada. This insulting and outright racist. I would be happy if he ran a credit check and then come up with the number rather he just assumed looking at our skin. This same Honda showroom sold a car to me 3 years back for 3% interest rate and he is not aware of that. The worst thing is yet to come. We then told him that we will pay cash and buy since the interest and biweekly terms does not make any sense. Then he went and got his Manager MARK PLOURDE. He said if you have to pay cash then you should be paying 25k for the car. Then we asked the same question- please breakdown the price and explain what we are paying for. He added 700 since he don’t finance with them, 1400 for winter tires which we never asked for, 500 additional warranty which again we never asked, 800 transaction fee not sure what that is, 300 registration fee, and additional fees of another 350 and tax. He was so reluctant to discuss the breakdown and we had to ask him to repeatedly to slowdown so that we can note down the prices. Then he said buy if you want to and we don’t negotiate. He said in Honda we never negotiate our prices and we can leave if you don’t like the prices. He then just left while we were still sitting at the desk. I really felt disrespectful and outright insulted. He thinks that we could not afford a car?? What is he even thinking of?? I want to understand- is it a crime to ask details of what we are paying for? Isn’t this the duty of the sales person to explain the details? How can he treat us like this? Then I went to his office and questioned his behaviour for which he said we don’t discuss the prices and negotiate with customers. He said sorry if you feel this way but you can happily leave if you don’t to pay for the price. NEVER EVER I FELT SO OUTRAGEOUS AND INSULTED. HE IS EITHER TRYING TO CHEAT US AND WE CAUGHT HIM OR HE IS A RISIST. EITHER WAYS MONCTON HONDA -YOU SUCK AT CUSTOMER SERVICE” This is very bad experience and I don’t want to have such thing.

Kelli A

Bought a new car there and when I went in for my first oil change, the write up indicated that my tires were down to 7/32nds, and I should consider replacing them. They were four days old on brand new rims, not even dusty yet. A few days later I ran out of washer fluid. I don't think they even looked at my car. I'll never go back for any reason.

Rohit Khatri

I bought a brand new honda civic 2022 from moncton honda in October 2021. At the time of purchase,the salesperson was very interested in showing us different kinds of car deals and wanted us to buy the car the same day.After ,when we decided to buy the car we were told that we would get cars second key in a few days after the purchase.we kept calling them from 3 months and i hear the same thing repeatedly that its in quebec and will be arriving soon.I am just soo saddened and frustrated how uninterested the car dealer make fake promises after they sell the car and never follow up after.I did not recieve any call back from them in the past 3 months.I am very disappointed with moncton honda because being a good standing dealership i did not expect this kind of treatment towards the customers.it seems like after the purchase is done it is no longer their business to let the customer know where is they key or any other information. I know everything is delayed because of COViD but atleast moncton Honda can call or inform customers for any delay.

Paulo Dentzien

Jason was really polite and professional with my wife and I, this was my second car with the same Specialist ! Thank you for your amazing work.

Marc Arseneault

Very good experience all-around. And as a bonus my new 2022 CRV Sport arrived a few weeks earlier than expected.

Chris Upright

Andrew Jardine was great to deal with. He listened to our needs and suggested vehicles that we were looking for in our price range. Moncton Honda also gave us a very fair value on our trade in. In all it was great buying experience for us. We would highly recommend Andrew and the team at Moncton Honda.

judith baker goguen

Just bought a new Honda HR-V Touring from Moncton Honda. Glenn Miller assisted us and was very helpful. He made the whole process quite easy and he answered my many questions. I felt I got a very good deal and they had a great selection of vehicles to choose from. We felt very safe there despite the Covid-19 crisis. Glenn took every precaution to protect our and his safety. I finally got my Red Honda, I give them a Big Two Thumbs Up!!

Brian Smith

Service here is getting better - back to the cost of ownership you would expect from owning a Honda. I found service difficult and expensive for a while with unnecessary add-ons being pushed on top of very basic service intervals. Warranty work and vehicle quality has always been great. It seems they're realizing what brought customers back to Honda in the first place.

ferson love guerrero

This is a great dealership company. They havdea lot of options and if yoh wish to get your car you can ask "Alex Bradley" he will help you find what suits for you and find a great deal for your budget. ????

Hugo Cornellier

Unfortunately, we had quite a negative experience with Moncton Honda. We were overcharged by $1000. Despite the sale price going through both the salesman and the finance manager, the error was not caught until I was looking over my papers and found they added an additional thousand (yes, a thousand) to the sale price. Salesman Blake assured me I would receive a refund, but it has now been 4 days and I have yet to receive any written confirmation of my refund despite multiple requests. Despite living in Fredericton, the only compensation we were offered is 3 free oil changes in Moncton. This experience has been extremely stressful for my wife and I. We put our trust in Moncton Honda and were let down. Also, if you are interested in buying outright, be aware that they charge an additional $700 fee, in addition to the $1150 they are already charging in 'dealership fees'. This is to force you into financing the vehicle and paying even more in interest. The additional fee for not financing is not on their website, and was not mentioned to us until after we had test driven the vehicle and offered to buy it outright. We feel deceived, let down and taken advantage of by Moncton Honda.

DJ Laflamme

On 2 separate occasions, the dealerships attention to detail nearly blew up my engine. 1st was not reconnecting a radiator hose properly with the clamp causing it to come off and stranding me in a parking lot with an overheated engine. 2nd is after a recent oil change, the drain plug nearly fell out because it was only hand tightened. Had it come out, I surely would've lost all my oil and probably the engine. Have lost all confidence in this dealership and will not be returning there for service.

Marcel Cormier

Justin (salesman) and Norm (finance) went above and beyond to make sure that me leasing a 2021 honda civic was as easy as possible , they had everything ready when i went to get my new car , all i had to is sign my name and it was done . Excellent service and i will definitely be buying another car from Moncton honda

Audrey Lounder

Awesome service, polite and friendly and on the road an hour earlier than expected. Couldn’t find the car and a mechanic coming for another car helped me...without having to be asked! I couldn’t be happier with a car dealership!

Catherine Rowlands

I was pleased to work with Jason Keefe to find the vehicle of my dreams. The dealership treated me with respect and worked hard to make my experience as uncomplicated and seamless as possible. I expect that from Honda and am happy to say I was not disappointed!

Vladimir Kim

Offered one price. Went to another dealer, Honda gave me another quote. After some time got again different price. Going down on price, making customers feel that they are fooled at the beginning and then realizing that customers are going away, decreasing prices. Offer the best price right away and would have more customers.... very poor

Marc Melanson

This is our third honda with Moncton Honda no complaints great service highly recommended

Richard Roy

Moncton Honda is the definition of Great Service. From the moment me and my family step in those doors they made getting a new vehicle easy. Maintenance of our vehicle is a peace of mind and what to say on the location it self very impress with the waiting room and the Service Department in general. Me and my family will be a client at Moncton honda for a long time. Go see Matthew Carter if you want a new vehicle. he made it easy for me to get exactly what I wanted for my family.

Mario McGraw

This was my second time shopping at Moncton Honda. Two years ago i was there with my daughter for her first car. I was really impressed with Rob Burgoyne during the whole process so i decided to go back to see him. I'm glad i did!

John MacCormick

I left our 2016 Honda Accord at the dealer when we heard a suspicious sound coming from the front end and it was intermittent which made it difficult to isolate! Coincidentally, the car was getting serviced the same day to have the sun glass holder/receptacle in the roof replaced as it had failed and wouldn't open. A service technician came with me for a test drive, and, also the service manager. They isolated the problem of the intermittent rattle in the front end to the strut on the driver's side. The car was repaired under warranty for both problems and I was completely satisfied with the service I received that day. Thanks again to the Service Department at Moncton Honda for a job well done!! Regards, John and Dolores MacCormick

Anthony Karl Sabuga

I already received superb experience. From the acknowledgement call I received after setting my appointment online to a reminder call about my appointment before my schedule until my car was serviced, I always felt they (Honda Team) are sincere in providing excellent service. My car was serviced quick and refreshment is always available while waiting.

Sebastien Cormier

Raphaël has great customer service skills. Got top dollar for my trade-in. Loving my new car ????

Francesca Patten

I recently bought my first car from Jason at Moncton Honda, and he was every step of the way, along with the incredible receptionists and sales staff, outstanding. I was able to test drive the car I wanted at my convenience, get a price which was within my budget, and sort out everything insurance and registration related in a timely manner. Everything was explained to me clearly and completely during the process, and I felt comfortable the whole time. I would recommend this dealership for anyone looking to buy a car in South-Eastern New Brunswick.

BJ L.

Love my car & all the goodies that came along with it. And my sales rep - Bedord Sherrard - was professional, but human . Finance guy - Marco Russell- was great as well.

Paula Godfrey

I bought a Honda Civic. I must say it was a very positive experience!! The salesman was very helpful in making sure I got exactly the right car for me! The Honda dealership amazed me with their customer service!!! When it was time for me to pick up my car, the salesman had everything ready!!! He was extremely helpful in going over everything and then showed me where I will be going to get my car serviced, and about the free shuttle and the waiting area with free refreshments!! I couldn't have ask to be treated any better!!! Thank you Honda!! I'm so impressed with my overall experience that I have been telling others already!! Absolutely love my Honda Civic!!!!!! :)

Omar Al-Wardìan

These guys are the best dealer in town. I'm biased to Honda and have bought my last two cars here. Wouldn't recommend anywhere else.

Chelsey Murray

Great service, very kind and caring staff! Had Tory Hicks sell me a car and he was very helpful, professional and made sure I was able to get the right car for me. I'm glad I went to Honda! Thanks again for the great car and service ☺️.

Jessica Doiron

Took my CRV in for a recall. Recall required them to do an oil change. If you want a new filter expect to pay for it. If not, they will use the old one. Usually pretty good service otherwise when I go there.

Kartik Puri

I had a good experience buying a car from Moncton Honda. Billy Gallant entertained all my queries and is very helpful.

Brittany Taylor

I felt very at ease when speaking to Michel. I didn't feel too pressured or "bullied" like some may say they do when looking into buying a new car. it was a smooth process and was given the chance for any questions I may have had. thank you!

Ken Kelley

After unexpectedly finding myself needing a new-to-me vehicle, Josiah was beyond patient as he walked me through all the steps necessary. Post-sales support has also been outstanding.

Peter Siemsen

I visited Moncton Honda for the first time and was promised a wait of only two hours. Some warranty work had to be done to the CVT of my Honda HRV plus a change for the transmission oil and replacement of the fluid in the rear differential. The work was done to my entire satisfaction in only 50 minutes. The customer service representative was very polite and efficient. I will definitely visit this dealership again.

Gail Johnson

I was very satisfied with my recent experience at Moncton Honda after having dealt exclusively with another local dealership for the past 25 + years. I originally sent in an inquiry online on a Saturday morning, and heard back from a salesperson at the local dealership so quickly that I decided to pursue what was only going to be a casual inquiry into possibly trading in my current vehicle for a used one. Within a couple of days I had gone into the dealership to meet the salesperson and have my vehicle appraised, and met with the business manager to discuss options. By the end of the week I was in a certified used vehicle that I am very happy with. Thank you to Bruce Graham in Sales and Business Manager Ron Pellerin for their friendly, personalized assistance! I would definitely recommend Moncton Honda to anyone looking for great local service.

Travis Macleod

I just bought a used truck from Honda in moncton and it was a horrible experience. I felt like I was just dealing with a middle man of a "sales person". Anything I brought up prize wise, he had to go to his manager every single time. Wouldn't even offer any additional options(like tires, or even new wipes!). And ...when I got home and reviewed the contract there was a bunch of hidden cost that were never brought to my attention(dealership fees and tire warranty). It's not every day when you buy a vehicle, so you don't know what to always ask or look for, and it make you feel like you dealt with a "shady " dealership.

Caroline Belliveau

Amazing place to buy a car! I traded in my vehicle at a great price and they gave me an amazing deal on a new CR-V. I was able to pick up my new vehicle exactly when I requested and they went above and beyond to make sure I was satisfied with everything. I will keep purchasing from Moncton Honda in the future!

Chantal Bourque

I love that they gave me the car for the whole weekend to help me with my buying decision. I didn't even have to refill the gas tank. Shawn took the time to answer all my questions and show me every features.

Haseeb khan

I bought a certified used car from Honda. back in Nov with in few months my car started to have issues. AC was repaired as it has country wide recall . But the Brake pads and rotors were not fixed. At the time of purchase i was told they will check every thing but they were rusted and i had to fix outside

d'arcy jardine

What a great experience purchasing a car. It was the finance managers first day at Honda, and you would never know. She was very helpful and knowledgeable. I was made to feel comfortable and stress free! Which is a nice change when buying a car. Her name is April Diamond. The sales associate that helped me was also amazing! His name is Josiah. So friendly and helpful. Went I to great detail about the car I was looking at. I was sold a 2021 civic, and I love it ! Such a great experience! Thanks Honda team. You made buy a car easy and fun!

simmone leblanc

I cant even being to express my gratitude for Tory and Normand. Very patient gentlemen and made getting my civic easy, quick and exciting! I am absolutely in love with my car and the services!

wolfe winters

We went in hoping to get a few year old car at a manageable price and worried we would be talked down to or not taken seriously as we are in our late twenties. We got a brand new 2017 Honda Civic at a great price, and we were treated respectfully as any older couple would expect to be. It was a great experience.

Bobby KH Kil

It was great experiece of buying car from Moncton Honda with kind sales person this year. I bought my second car here again just like my first one from Honda. Thank you guys. Happy New Year^^

JNowlan

Hats off to the guys out back in the wash bay. Car was dirty inside & out. Can you say showroom... WoW !! A well deserved 5 stars.

Ryan D

Great service. This was our second time dealing with Rob at Moncton Honda and we have nothing but good things to say about our experience. He is professional and honest with good product knowledge which helped us make the best decision for our family. Thanks again Rob. Until next time, Ryan & Chelsa

Diane Mireault

Good service ,but to expensive :( .. Wish we had better price into the garage service

Enado

Excellent customer service, they don't force you to buy a vehicle you don't want. I will continue to do business with them.

Gary Jenner

Had a great experience purchasing our new Honda at Moncton Honda. Matt was prompt in getting back to us, excited about working with us and the vehicle was ready when promised.

Janie MacDonald

Called Moncton Honda about a listed car for 7200 letting them know I was driving 2.5 hrs to see it. It was described as having air conditioning, professionally detailed, and in perfect condition only to show up, air conditioner not working, car not cleaned and stained and given a cash price of 10500$

Annick Arsenault Carter

Very friendly and patient. Answered all questions. Shared insight.

Kathy G

Friendly staff, good service, convenient ... I wasn't surprised to hear that Moncton Honda was named one Canada's Best Dealerships To Work For. The employees must be pretty happy working therein order to give such great service.

Amanda Wilson

We are loving our first-ever Honda! Our sales rep Rob B was really thorough and took his time with us. Much appreciated!

Chappy Chapman

Love this place my kids love thus place it's like going to visit family when we go in You need a car go see Matt Carter tell him Chappy sent you

Travis Arsenault (Travigat)

I had such a great experience at this dealership. By far the easiest time I've had when deciding on buying a vehicle. I was in the market for a 2018 used Civic and Matt was exceptional in his service. He explained everything that needed to be clarified, treated me with respect and courtesy, and didn't beat around the bush when I told him what I wanted to see. Normand also did a great job on the business end, carefully going over the detailed payments and warranty coverage. No pressure tactics at all from these guys, I am now a Moncton Honda fan! Well done!

Terry Leblanc

I had a little issue with my 2017 CRV, went in and spoke with Rheal at the service desk. From the time I left there, till the time the part came in and was installed, was less than a week. Thank you Rheal for the fast service you gave me.

Rachel

Worst customer service ever for a dealership. We wanted to look at a vehicle that was listed on their online page. When we arrived we couldnt locate the vehicle, so went to the front desk to ask for assistance, only to be told they were too busy to help us. Will never set foot there again and definitely wouldnt buy anything from them

Jessica Vankroonenburgh

The only reason I'm giving three stars is because of the sales man Jason. He was very helpful and made buying our minivan very quick and easy. Also Ron was amazing and very helpful. Now on the other hand when we test drove our van the breaks were squeaking so we asked if they fix that we will buy it. They said no problem pick up the van tomorrow everything will be working perfect. So we go pick up the van and we drive home to notice the breaks were still squeaking and the transmission was shifting really hard. So I make an appointment with the service department. When I went to my appointment they made me sit there for 4 hours with my newborn to tell me that the breaks are squeaking because the brand ... like I'm so sure. Doesnt make much since fot a break pad company to make squeaking pad.. and to also tell me they cant fo anything about the transmission. It's good thing my hubby is a transmission rebuilder because they couldn't even tell me if it was covered under our warranty when we've only had the van for 1 month if that. All I can say is that's very poor service and very sad service to lie to someone like that. WHO MAKES SQUEAKY BRAKE PADS!?! Hire someone in the service who care about your customers. I'll never do business with this company again!

Alison Landry

Thanks Tory for helping me find the perfect car to fit my budget! Feels great upgrading from my 2000 Honda Civic to a 2019 Honda Civic!

Vaineguardio

The customer service is superb, Shawn was extraordinarily knowledgeable about the vehicles he is selling and helped my wife and I make an informed decision when leasing our new 2022 Honda Civic, we're beyond happy. Hajar went above and beyond to get us approved for the lease and I believe she was just as excited to give me the good news as I was to receive it when she called to tell me that I had been approved. I was a ford guy up until this experience, I'm now proudly driving a Honda and absolutely loving it! Thanks again Shawn and Hajar!

dick rector

Great experience dealing with Rob Bourgone. Great personality and very helpful. Wouldn't hesitate to send a friend to him.

Utenrob

I would give six stars if the rating were available. This place is ruining the bad reputation of dealerships everywhere by being so great to deal with! From outside the country I bought a used car to be delivered to another Province and it went off without a hitch thanks to the great communication and effort of the folks at Moncton Honda. Matt Carter in Sales led the charge, coordinating with the Finance and Delivery Depts to make it happen as quickly and painlessly as possible. That's not to say it was not complicated, but they went above and beyond any reasonable expectations to make it happen. Especially appreciated were the immediate, clear communication by text and email and the complete competence displayed by everyone. I would buy here again in a heartbeat -- great overall experience!

Billie Raymond

The experience overall was amazing, and they got me into the best ride that fits my needs, and then some. I am very satisfied and highly recomend!

Princess Soronya

Fastest and friendliest service in Canada. If you are stuck waiting, they have a coffee machine, vending machine, free Wi-Fi and tablets to browse on. I love it!

Seaton Brooks

I’m so thrilled with the service I received from Moncton Honda. It was extremely pain free, expeditious and informative. I’ve had my reservations of dealing with dealerships in the past, and this experience has dramatically changed that conversation. The product specialist Billy Gallant was extremely patient, convivial, informative, just over all stellar. Give that man a raise. My spouse was also impressed, her next purchase will be a Honda. You guys rock.

Ryan Corcoran

The experience ive had with moncton honda has been phenomenal. They go above and beyond to get you in the car you want at a rate that makes sense.

Andrew Burgess

This is my 4th car from Moncton Honda and every time I go I have nothing but great things to say about this place! I've always been with the same salesman Norman Ward! He is a pro! He made the buying process as easy as possible and took the time to ensure that we made the right choice with our vehicle purchase! I love my new car and would like to thank Normand and the entire Moncton Honda staff! Great experience!!

Mike Gayton

My 3rd new Civic since 2014......always had a great sales experience and their service department is second to none....!!!

Kindra Shae

Up to now our 2009 Honda Civic has been great, only very minor issues. We got the car as we had good experiences with Honda previously in our family, and have always heard great things about it. Reliable, quality vehicles. However, on the weekend our car's engine block just cracked open and now the whole engine is shot. Fortunately we were able to get pulled off the highway safely, and nobody was hurt. I had never heard of this happening, and on doing a bit of research it seems there was a recall done for this same issue. I have contacted Honda Canada, and am waiting for them to investigate further. Hope they do the right thing and take care of this, as our car has very low mileage and has always been serviced at Moncton Honda.

Kyle Whittle

I BOUGHT A 2017 FIAT 500 ABARTH FROM MONCTON HONDA, WHEN THEY DELIVERED THE CAR TOO ME IN NOVA SCOTIA THE FRONT STRUT MOUNTS WERE COMPLETELY BLOWN OUT OF IT ( HAD MY WORK CHECK IT OVER ON A HOIST AFTER I RECEIVED IT). AFTER CALLING NUMEROUS TIMES TOO MONCTON HONDA, AND THEM NOT RETURNING MY CALLS WHEN THEY SAID THEY WERE GOING TOO, I FINALLY GOT THROUGH TO THE USED CAR SALES MANAGER WHO REFUSED TO DO ANY WORK FOR ME UNLESS THE CAR WAS BROUGHT BACK TO MONCTON HONDA TOO GET THE WORK DONE. I FOR ONE AM NOT TRUSTING THEIR MECHANICS TO WORK ON MY CAR AGAIN AS THEY PASSED THE MVI ON THIS CAR WITH BOTH FRONT STRUT MOUNTS BLOWN, AND I SHOULD NOT HAVE TO GO OUT OF MY WAY TO LET THEM TAKE MY CAR ALL THE WAY BACK TOO NEW BRUINSWICK, LEAVE ME WITHOUT A CAR AND THEM PUT EXTRA MILES ON MY CAR, JUST BECAUSE THEY WANT TOO SAVE ACOUPLE HUNDRED BUCKS ON LABOUR CHARGES, RATHER THEN LET MY PLACE OF EMPLOYMENT DO THE WORK. DO NOT BUY FROM THIS DEALERSHIP, THEY DO NOT VALUE CUSTOMER SERVICE, AND DONT CARE ABOUT THE SAFETY OF THEIR VEHICLES THAT THEY SELL TO YOU. IF I COULD GIVE THEM NEGATIVE STARS THEN I WOULD.

Kara Miller

We bought a Honda Fit 2015. The Sales Rep. was extremely helpful and accommodating. We were able to test drive a couple different times and were encouraged to take our time. We asked several questions and had all of them answered with clarity. The Fit is very versatile and offers many options for passengers and cargo (groceries, stroller, car seat, furniture, etc.). We were very satisfied with the service and we love our new car!

Darren Pain

Dealership is first rate clean professional and take time to ensure all your needs are met.

Tina Grandy

Picked up a vehicle that my brother in law had purchased. It was a very smooth transaction, Matt the salesman was very friendly and helpful.

Mary Trites

We had nothing but 5 plus stars from Jason Keefe, he was very friendly , helpful and knowledgeable. Every thing was done in a day , great service from the whole team . I will not hesitate to tell any one about The Honda Experience . Thank you Jason we are loving our new CR-V .

Chad Exley

I brought my vehicle in to rectify an airbag recall. They told me that the vehicle would be ready in about an hour. Almost exactly an hour later the keys were handed to me in the waiting room. Pretty awesome.

Troy & Denise Campbell

I bought a vehicle from Moncton Honda during the Covid19 pandemic and they were so helpful and so good in every way. My salesman Glenn was excellent. I would recommend this place to anyone and will definitely purchase from them again.

Gloria Steeves

I had another wonderful experience my Salesman Paul Steeves even came in on his day off (Friday) so I did not have to wait until Monday to pick up my car! Thank you again for your great service Paul!!!!

Jeff Rayment

I went in today knowing what I wanted and what I wanted to pay. Andy took great care to express my thoughts to the sales manager and after talking to Andrea in finance walked out owning my new ride. IT was a pleasure doing business.

Arnold Foote

Love my Civic but when they Charge you $109.34, for 4 litres of Transmission fluid That's Crazy

TheChocopire

I have been getting all of my maintenance for my car done here since I purchased it 7 years ago. The service centre staff are always friendly and informative.

Ryan Cooper

Just purchase a Honda civic from Ron and Bedford. Two of the most professional car salesman I have ever dealt with. No bull, no hoops, simply here you qualify followed by heres your keys after you sign. Would recommend to anyone looking for new or used Honda vehicles.

신진규

Great customer service. Even tho I was just looking around a used car, they treat me really well. I could test drive whichever car I want. Nevertheless I am a student, they respect me.

Jacques Robichaud

My wife and I are both very pleased and excited with our new car. From the test drive to the completion of the deal it was a very positive experience. Thanks to Normand Ward for giving us excellent service.

Raymond Fitzgerald

Very good service. From pick-up to returning oo my car. Waiting room still under construction which is really not a problem considering service . Great job guys looking foward to get my car serviced at your Dealership. Thanks

Joanne LeBlanc

We've been dealing with Sales Associate Normand Ward for years and he's always been kind, professional and very helpful with us. A few weeks ago, he took the time (stayed at work late) to make sure that we took the CRV for a test drive, it was a very busy day for him and he still took the time to see and help us out. We are very hapoy with our new CRV Touring and we want to Thank Normand for all his help!!

Raz Amataz

Lowball offers on trades,and ignorant sales staff Matt in particular called my home and was very rude after I declined offer contacted management about it and they never responded. Saved 4 grand at another Honda dealer. Stay away!

Tiffanie Maillet

I would like to say thank you to the Moncton Honda team. I had a great experience all around from the associate greeting us as we walked in, to April in the Finances department and Rob in the Sales department. This is my second purchase with Moncton Honda in as many years, since I had a wonderful experience the first go around, I made sure to request Rob, as he is always very kind and very knowledgeable. Thank you Rob for the great service once again. You always go above and beyond. I appreciate you taking the time and explaining all the features of my new 2022 CRV. I am very pleased with my new ride :)

Erik Watson

Terrible service , asked for a quote from Shawn the sales rep got told to call back when I was serious about buying a car, lazy lazy lazy sales rep. Turns out I was serious about buying a car that I bought one from Fredericton. Sales manager also doesn't return calls which is poor customer service. I wouldn't recommend this place to my worst enemy.

Lisa Titus

Courteous; fast and affordable service! my 2015 Civic just had it's 1st oil change in Feb 2015! Thanks Honda! I love my civic!

Mike Piechota

The service here was great, will come again

Kristy Porter

The service was fantastic and I couldn’t have been more happy with the purchase of my first car! I highly recommend Paul Steeves As he was Honest and patient through the process. I got nothing short of amazing service from everyone I met and look forward to going back in the future !

Joana Jane Yap

Our experience with Moncton Honda was very pleasant. There's no brainer we'll come back when we upgrade our car

Gojart Kalavrezi

Very satisfied with the service. Rob Burgoyne did a very good job at finding a vehicle that would fit our needs. I would recommend Rob to anybody who wants to have an amazing and stress less experience. Happy with my purchase. Will shop here again for sure :)

Jonathan Onuluk

Terrible customer service, they treated us like trash because we didn't want a new honda. They fake their safety inspections and put cars with clear problems on the roads. Somehow worse than rally, didn't think it was possible.

Damien Constantine

Working with Jean-Marc Gaudet was an absolute pleasure! He is extremely patient, we never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of our new vehicle was seamless and enjoyable. We highly recommend you talk to Jean-Marc if you are considering buying a new or previously owned automobile.

Margot Middleton

I want to thank all the people from making the appointment, dropping it off all the work that was done to make me a very happy customer and confident in my car again.

Joe Avery

I recently acquired my third Honda from Moncton Honda. I am always treated well and feel respected when I'm there. They go the extra mile to make the buying process just right. Much appreciated!

Alfred Laplouse

Really appreciated Chris and the service staff going out of their way to squeeze in a seasonal tire change on a busy Saturday morning when they were already swamped. I really make an effort to schedule ahead of time but my son does a lot of traveling and it is not always easy to schedule an appointment for him with his infrequent stops in Moncton. They also checked the alignment and told me it was OK and no need to pay $79.99 for a full alignment. I really appreciate their honesty. Myself and my four children all drive Hondas and service has a lot to do with that. Pierre J. Maillet

Mariam Borden

Complete and great experience. At drop off, I was given a complete explanation regarding the services that would be rendered based upon my request of work. I was told what time my vehicle would be ready and asked if that met with my scheduling. Right to the minute, I received a text informing me that everything was completed and vehicle ready. The respect level is absolutely profound, always! What more can one ask for? Service @Moncton Honda is unbeatable!

Daniel Henwood

Had a poor buying experience, and poor service experience as well. I like Honda products, but will be visiting neighbouring Amherst or Fredericton Honda if I need anything in the future.

Kim Wilson

Great experience dealing with Paul Steeves and the team at Moncton Honda! Love my new CRV!

Dylan Greening

Fantastic service. Maxime was great in helping me choose my new car. I would highly recommend him to anybody looking for a new vehicle. The service centre is great too. Easily the best dealership I’ve been to. 5 stars

Traci Ward

Great customer service! Nic and Marco worked hard to get me into the vehicle I wanted at the price I wanted. I will definitely be back for future vehicles. I’ve driven a Honda of and on for most of my life and I love the brand!

Regis LeClair

Friendly digital reminders of the appointment. having the option of a shudle if need to somewhere ware while your car is will be in for reasonable period of time. Staff will call you as soon as your vehicle is ready. You can keep tract to the progress on you cell while you wait. Very satisfied!

Luc LeBlanc

My wife and I had been online shopping for cars for about a week when we decided that the Honda CRV seemed to be a nice balance of quality, comfort, and reliability. Therefore, the following day I decided to walk in and see what kind of reception I would receive at Moncton Honda. When I walked in, I was promptly greeted by a Honda Canada representative as my visit unexpectedly coincided with a VIP sale. She was efficient, friendly, and seemed to be knowledgeable. After a series of quick and painless questions we realized that the CRV should be my target acquisition, and I was paired up with my sales representative; Bruce Graham. Bruce was very professional and he was open to answering all my questions, while taking the time to walk me through the new vehicle I was thinking of buying. As a sales rep., I felt like he wanted to help me get this new car. I felt like I had all his attention, and that he was willing to take the time to satisfy my needs. He has also been supportive after the sale, calling in to check up on us, and even taking the time to send an email on his day off. I would also like to mention that Andrea, who took care of our financing needs, was also efficient and explained things in a clear manner. It made all the financial jargon easy to digest. Jerry Porter, the new cars sales manager, also took the time to call me and welcome me to the Honda family. It was a nice gesture, and it made me feel like a valued customer. The only thing I would say that was negative during the whole process, is that the detailing (cleanliness of the car) was not up to our expectations. There was some dirt on the tires, and the plastic contour and there seemed to be some cat hair on the inside of the vehicle. However, the biggest downer of the new car was that someone else's phone was already synced to "Bluetooth". Regardless of those little hiccups, we were both extremely pleased with the service we received, and we rate the experience as a solid 5 star experience.

Sandra D.

Very good experience. Friendly sales people. Love my new Honda! Great ride - great value!

Christine Theriault

Great friendly service. Another wonderful experience with Paul Steeves. Highly recommended. Thanks Paul for your patience and knowledge. I love my new 2020 CRV.

Eric Benoit

Great Experience buying my new Pilot at Moncton Honda. Our salesman Vince was perfect and helped us find the right car for our needs. Thanks Vince!

Mike Leblanc

Purchased a 2021 CRV a few weeks ago from Moncton Honda, they made the whole experience of buying a new car wonderful! We had the pleasure to deal with Nicolas Larochelle who made the entire transaction seamless. As we were coming from out of town, the buying process was slightly different than going directly into the dealership, however he was very quick answering all of our questions, provided excellent and clear information and covered any other information and details we wanted to know! We could not have asked for a better experience, I highly recommend Moncton Honda and Mr. Larochelle for your next vehicle purchase!

Steve Rankine

Moncton Honda has always been a great place to do business with. They treat their customers with respect and fairness. I've never had a bad experience dealing with them over the past 20+ years. When looking for a new vehicle, this time a 2019 CR-V, Josiah was very attentive to our needs. Our previous lease still had a ways to go and he worked with management to help us negotiate a fair deal. Happy!

Ronda 0325

I went there for an appointment to get my car on a diagnostic and when i got there the guy said they didn't have a diognostic for the issue that i have with my stereo/cd player and said he would contact the dealer for that and call me back that afternoon. That was over 2 weeks ago and he never called.

Red Johnson

Mr Brushett, I read your response to the Ridgeline person and I must say I was disappointed in the way you minimized his comments because you felt them too old to be valid in your dealership. The fact that you also referenced a world disaster to handle a customer complaint is a bit petty and self serving. I have bought 2 Hondas from your dealership and I agree with Ridgeline that there is a sense of arrogance at your dealership. Like it or not the comments he wrote are valid even if they happened a few years ago. I sensed that you responded in anger when you should probably have written a short note with a milder overtone. Maybe his points about owners attitude rubbing on staff were right on...just saying.

Roben Robichaud

Salesman was uncertain of the vehicle we were asking about, was not friendly and ignored me completely to focus on my husband and would not give me the opportunity to test drive or listen to my questions. Vehicle was deplorable filthy and not prepared to be test driven. Will go to another Honda dealership and would not purchase from this location.

Gisele Arseneault

very friendly when they want to sell but after that not so helpful except for the service manager was very helpful and made things right

M Youden

Purchased a used vehicle from Moncton Honda and the entire experience was perfect. A few issues were rectified quickly and professionally, would highly recommend...

Jonathan Pellerin

Just bought a new 2018 Civic EX with the help of Tory. His service was excellent. Being from Saint John, Tory made it an easy decision to buy from them instead of locally. Best customer service I've had in a long time.

Crystal Pyrik

Have been a loyal customer for over ten years. They have been hounding me non-stop to trade my Civic. I found the vehicle I wanted on their site and asked them for a price. Never heard back from them. I am now a proud owner of a new Ford Escape! They are still calling me and I tell them the same thing every time! STOP calling me! They’re sales team has deteriorated significantly. Will not shop here ever again. If I do buy another Honda in the future, it will be from Amherst!!!

Allison Irving

Great staff who are honest and friendly. I didn't feel pressured at all and Bedford in particular was very helpful and knowledgable. It was unlike other experiences at certain dealerships in the city... We got a great car at a great price and we were very happy with their customer service.

Sharen Babin

Moncton Honda staff has Excellent customer service! Thank you Vince Vautour for all your help & patience, great job ! also to Gerry Porter thanks so much. I am happy with my brandnew Honda Pilot. I highly recommend Vince Vautour!

Laurie Reed

I had a completely positive experience leasing my CRV at Moncton Honda. Rob Burgoyne was extremely knowledgeable about the vehicle and about the leasing process. He found me the perfect car and I love it! Marco did a great job pulling together the paperwork. Everything was handled very professionally. I will definitely go back to Moncton Honda for any service my CRV needs. Thanks, Guys!

Eric C.

Dealing with John Gallacher was such an amazing experience. I would recommend him to anyone who is looking to make a new purchase. Not only does he listen to your needs, he also ensure to be there for you at any given time to help you with all possible issues. John delivers the exact experience you need when it comes to buying a new vehicle. Thank you for your amazing service.

Nicole Williams

I bought a new-to- me car recently at Honda. I was greeted by Paul Steeves who helped me along the complicated process of buying a new. It was the first time I was doing this by myself. Paul was really nice, I felt comfortable with him, he did his best to help me find a car that I liked and financing that worked for me. As far as car salesmen go, Paul was great. Without a doubt, I would do business with him again. Thanks Paul.

Richard Henrichs

Our vehicle went in because there was an issue with the Apple CarPlay connection and although the issue was resolved we were charged 55 dollars to inform us that the CarPlay accessory will only work if nothing else is plugged in to any other port. This was after 3 of their employees looked at the vehicle prior to going in for service. You would think that they would be more familiar with their own product. I guess you have to pay for your expansion on the backs of your customers. Very disappointed.

Liette Basque

I had Rob Burgoyne as a sales agent, he contacted me at home to let me know there was a new promotion for Sept,/2020. Interest rate was down to 0.99% and they were taking $1000 off the price of a 2020. He was very patient and helpful explaining the new features of the Honda Civic 2020, he also showed me were to go to see the new features of the car, he added to my promotion some new Winter tires and some rims, answered every question I had and welcomed me to call him anytime if I had some question re my new car. Also checked on me a few days later to make sure I was doing fine with my new car. Very patient and respectful.

Steevens Proulx

What a pleasure dealing with Moncton Honda. This is our 3rd vehicules bought there. I am from Labrador City, which is very far from Moncton, but I am telling you that the experience they provide is well worth the 16 hours drive to get there. Thank you very much to all the team of Moncton Honda and a special thank you going out to Josiah in the sales departement along with Ron Pellerin at the finance department for the flawless purchase of my new accord sport. I will see you all again when I am due to replace my car.

Sarah Gutierrez

Our experience here was quite disappointing. Our salesperson was unprofessional at best. He was busy taking care of other business and showed very little interest in dealing with our short appointment (which was scheduled with him ahead of time to see one specific vehicle). My guess is it was due to our interest in a vehicle that wasn't 10's of thousands of dollars (meaning less commission). He scribbled a few options down on some paper and when I asked about making a full cash payment he said the price would go up on the vehicle if we did that. When we crunched the numbers at home, I realized the down payments for each option he provided didn't even go towards the cost of the vehicle. I messaged the salesperson asking for a breakdown of the total cost, but he actually told me he didn't have time for that. I can tell you, the entire experience was demeaning and insulting. We will never be dealing with Honda again.

chung Ben

It's quite a new building - so nice & clean!! Well organized^

Richard Morcom

I've always had good service at Moncton Honda - both for an older, used Ridgeline which I bought privately, as well as a new Accord Crosstour which I bought at Moncton Honda. I have had a couple of issues, but they have always been dealt with courteously, efficiently and promptly, and I've never felt that they have taken advantage of me.

Gary Gary

From the 1st visit Rob Burgoyne gave 100% of his knowledge and experience to be sure that our test drive and purchase was a great experience

Robert Nowlan

It was a great experience from pre-sales to delivery. The staff was very courteous and knowledgeable of their product. Based on my experience, I would highly recommend this Honda dealership.

Martin

If I could leave a 0 star review I would. They don't even deserve the 1 star I'm leaving. I will definitely never buy a vehicle there. It was a really painful experience. I have wasted my afternoon dealing with a salesperson. The salespeople here are like puppets. Any questions you ask, they have to leave for 5 to 10 minutes to get an answer from the person pulling the strings. Between the test drive and the painful negotiations, a few hours had gone by. We finally reached an agreement by closing time. We agreed that I would bring the car to be inspected by another garage the next day, unless they found something major, I was leaving with what I thought was a great car at a great price. Then the next day as I am getting ready to leave, they call me to tell me that the car was sold that morning. Now what's really funny here, is that they had this car for about 8 months on the lot, with no recent interest. The salesperson actually had to boost it to get it started since it was sitting for so long. Then within a couple of hours of us coming to an agreement, they sell it to someone else. I wonder if they knew that there's something wrong with this vehicle, and they were afraid of me bringing it to another garage. So they sold it to someone who was taking their word on it being ok without getting it checked. On a side note, don't get fooled by their low advertised pricing, that's only to get you in the doors. They have lots of added fees to make up the price difference with other dealers. In my case, they had added almost $1500 of extra fees above the advertised prices. Update I drove by there a week later and seen the car was still on the lot. I called the dealership and they said it was still for sale.

Peter Sieben

The advertised price was not the price ... like in Italy they put fees and more fees on top. 17.600 $ truck was actually 22.500 $ No deals at all for cash ! Not even 1 dollar ... the dealer i had was unfriendly, arrogant, a challange to talk to ...

Brian F

I purchased a truck from this place. After I handed over a cheque I had to find the truck myself and track down someone to put air in the tires, all four were low. Truck drove very well and was great on gas during my trip to Halifax. The next day I found out I had to put a water pump in it. When the cold weather came on that year I also had to put a Heather core in. Will never go back

Lil Mike

Worst service ever ...will never go there again... ask if my issue had warranty and was told no ...called a different honda dealer and was told differently. If you're ever wondering I would call else were just to be 100% sure ...Moncton honda not to be trusted

Calvin Kirkwood

This is my second time leasing a car from Moncton Honda and won’t be my last. Excellent service every time I’m there. Rob Burgoyne knows his products and has earned himself a repeat customer.

Jimmy Mathew

Excellent service and follow up. Have been to many dealers but Moncton Honda does make you feel confident in what you are buying and from whom you are buying.

lovelyn rios

Honda Moncton did not fail my expectations. Moreso, I wanted to give a shoutout to Zachary who helped me every step of the way. He’s great to do business with, he understands your needs and suggests what’s best for you without being pushy. He even run the extra mile by delivering the car at my doorstep the moment it was ready for release and I was so busy working from home. Overall, my experience with this dealership is so seamless and stress-free. I highly recommend Zachary when you go visit this dealership!

Marcel Hebert

Just bought our first Honda yesterday from Moncton Honda and the experience was a great one. Special thanks to Zacharie Newbold and Normand Ward for the great service in purchasing our new to us CRV. Both these guys treated us great and got us into the vehicle we wanted without issues. If you are in the market for a Honda, I recommend that you reach out to Zacharie and I am sure he will treat you right!

Dan Leblanc

Bought my CR-V in late May from Paul Steeves. Absolutely fantastic guy and made the whole experience flawless and simple. Best of the best!

Andrew Michaud

very good service once again. They always advise on what my car needs before doing the work. not pushy at all which is relaxing compared to other dealers.

Jeff Smith

It was great to deal with Tory, Gerry, and Norm on my recent trade and purchase. Everything was handled very professionally. Thanks for a great overall experience!

ragesh desai

Very poor customer service ????If there is rating in minus I would go with minus star. yesterday, we went to see Honda Civic while we was discussing the finances the manager came and told that’s the price and thank you for coming today indirectly he asked us to leave after that we went to Hyundai and bought our first car Sonata sports 2022 in very good deal.

colin lefrense

Very knowledgeable and friendly staff. Made purchasing a vehicle easy and stressfree. Will definitely be returning for my next vehicle.

Lilianne Doucet

t The staff was very professional and very knowledgeable of their products. It was a pleasant experience shopping for a car at Honda Moncton.

Darcy Carr

Our Product Advisor Rob was very friendly, knowledgeable and communicated very well. Great service and love Honda!

Dima Kuznetsov

Great salespeople, great service and great finance department. Did most of the process over the phone without any issues. Took delivery the next day. Salesman Andrew was very helpful and courteous. Unfortunately one of the accessories installed by the dealership did not work correctly so I had to return the following morning. Service kept me in the loop regarding resolving the issue while Andrew provided me with a loaner vehicle. After the issue was resolved to my satisfaction the vehicle was delivered to my home (1.5 hour drive away) with a full tank of gas. Throughout the process everyone was a pleasure to deal with and I will definitely return to this dealership.

Andrew Shaw

We knew our old car was on its last legs and that it was time to start looking for something newer. When we finally decided to head out car shopping, my old Civic died right in the driveway. I was already looking at used cars on the Moncton Honda website so we gave them a call to set up an appointment before we called a cab to take us down. Unexpectedly, Product Specialist Tory Hicks said he'd come pick us up and take us down. No problem. Couldn't believe it. Some would say of course he did, he wanted the sale but when we arrived he was not pushy at all. He let us look at the their used car selection on his computer and pulled around any cars that we were interested in (to view and test drive.) He was very patient with our indecisiveness and if he wasn't able to answer some of our questions, he would find out the answer promptly. I was hoping to get a used Civic but we weren't interested in the Civics that were available. We ended up driving away with a fully loaded 2016 Kia Forte that we fell in love with on the test drive. I felt that the price was very fair for what we got. Couldn't be happier with our experience at Moncton Honda. I'll definitely be going back should I need a new car. Highly recommend the dealership and I highly recommend seeking out Tory Hicks if you do decide to go.

Rachel Arseneau

We purchased our 2019 CR-V from Rob Burgoyne at the end of August 2019. From the first hand shake to the last, Rob was terrific. He answered all our questions, replied to emails promptly, and made the whole process as painless as possible for us. He made us feel like we were important customers, and that is rare these days! He went above and beyond in every aspect, and we could not have asked for a better experience. From the big things like explaining the functionality of the safety systems and the fun techy extras our CR-V is equipped with, to the little things like taking the time to walk us over to the Service Department to introduce us to a service advisor and show us where to park for service – we appreciated every single part of it. Normand Ward (Business Manager) was very informative and friendly, and he also made the process easy for us by clearly explaining each step. He did not rush us through the paperwork, and encouraged our questions as we went along. We would not hesitate to recommend Moncton Honda and we are happy to be new members of the Moncton Honda Family! ????

Norm & Susan Delano

I had to get an airbag replacement under a recall .When I arrived I was early for a 1:00 appointment, a very personable young man, Rheal Richard served me. He told me what needed to be done and that there was no cost because it was a recall repair. It was about 12:45 so I thought it would be a wait since my appointment was 15 minutes later.He told me where to wait since I was staying. The waiting area was very comfortable and Rheal told me if I wanted a coffee to help myself.At about 1:15 , I was called to the service desk. My comment was that was fast and Rheal said they always have a mechanic on duty over the lunch break so he got him to do the replacement. Wow ! So I was on my way very quickly . The young man was very accommodating and helpful. The experience was great, due to Rheal.

Dylan Allen

Great experience buying a new car, approved very quickly and treated well. Jean-Marc dealt with anything that came up very well. There were a few bad luck issues that weren't anyone's fault but he dealt with them and made every effort to get me the car I wanted. If you're looking for a new Honda, these are the people to deal with!

hart swedersky

Mike Jones' was absolutely great. There was really no "hard sell" or heavy attempt to "upsell". He worked with my requirements in the forefront. I am very satisfied.

Thiệu Nguyễn

Not an honest car dealer . Ripped off newcomers during this pandemic. Be careful with the finance office guys. They will add undisclosed fee and warranties without your consent. Always double check paperworks before sign anything. Bunch of liars from sale man to the Office. Avoid !

Daniel Bryson

Amazing environment and customer service. I had taken my project in after someone else couldn’t get it running, they listened to my struggle and had gotten it running for me within a day and didn’t charge me a thing past the diagnostic fee. Amazing people, very friendly and easy to work with!

Ken MacDermid

Rob Burgoyne my sales representative was extremely informative re the vehicle and other aspects of the Honda Company and products. I wasn't over pressured or pushed to buy my Honda Pilot but came to a decision based on driving the vehicle and how I was treated during the process. I would recommend anyone deciding to buy a new vehicle to try the equal vehicle from Honda (as we did) and you won't be disappointed. Ken

Justin Chapleau

Tried to charge me 900$ to pass an inspection , brought my vehicle to two other garages for a second opinion and both said the same thing. 350$ Later my vehicle is inspected and I saved hundreds of dollars. Get a second opinion!

Melissa Hickey

Great customer service. We have been going to Moncton Honda for about 10 years and have had no issues. Would recommend to anyone!

Tim Robichaud

They treat you very well. They work their hardest to find a car for you. Very accommodating and friendly. I will definitely buy another Honda here.

Quentin Stoyel

Excellent experience with the sales team at this dealership. They were very efficient, accommodating and professional which made for a very enjoyable purchasing experience. Every step of the process was very smooth from showing up for test drives to handling financing and the paperwork. I ended up buying a used Toyota from this dealer because the service was that much more professional than at Acadia Toyota.

Roger Christie

I had an awesome experience buy my new car from Moncton Honda. They treat people the way we are supposed to treated when making a major purchase. Friendly, helpful, attentive are words that come to mind. Highly recommend.

Brenda Haley

No problems. Attended to promptly. Got help with Bluetooth & then took about an hr for the tires to be done. Courteous service person.

Rehab One

Holy cow, Moncton Honda is phenomenal! HIGHLY recommend this dealership to anyone/everyone who wants an AMAZING car, a kickass detailing, and honestly the BEST customer service in the Greater Moncton Area! Thanks again to John Brushett, Matt Carter, and the SUPER friendly guy who helped me with my car detailing! Every interaction with your dealership has been an absolute pleasure! Kudos guys! :) :) :)

ralph leblanc

I had my winter tires installed and also 2 recalls done re turbo issue and heating system. The work was very well explained to me by Rheal Richard including the need for a change of oil ( no charge ) and the work was completed on less than 2 hours as promised. I have been dealing with Moncton Honda since 1991 and I have always been satisfied with their product and service.

Anne Wells

I had a great experience purchasing my new CRV with Moncton Honda. Darren R. was my sales rep and provided exceptional service. I love my new CRV and am happy to own a Honda.

Erin Curry

Bruce was excellent to work with, very prompt and helpful while working with me to purchase my CR-V. Moncton Honda has some of the best customer service in the area.

joha hao

Trust me, you will experience the best service here! Tell them your concerns and they will be very enthusiastic to help you answer them！

mark gaskin

Moncton Honda agreed to buy a vehicle from me their price. Went to the expense of getting the documentation together that they required and Moncton Honda backs out! Complete lack of integrity... What type of school stereotypical car dealer...BEWARE!!!

Ken Cleary

Very happy with my new vehicle and the staff at Moncton Honda. Despite dealing with the chaos of a dealership renovation the service was A1 as always.

Marc Savoie

Took my car in 3 times to fix a problem still not fix. Last time told me it was my battery still doing the same problem. Now my warranty finish they want to charge me to fix it. There advertising say. Don’t take your car to a strangers we will fix it right the first time. Not 3 times for the same problem still not fix. Now they want to sell me a new car lolll Not.. service depot not great

Paul Pynn

Great sales and service teams! They make the process of buying from out of province so easy. Patrick, Hajar, and Daniel were particularly helpful and had answers for all of our questions. Will definitely go back the next time we are looking for a vehicle.

Marie-Michelle Losier

We were satisfied with the service provided at Moncton Honda by John G! We had gone in to get some information earlier in the year and we were really happy with the quality of the service. When we decided that the CR-V was the right fit for us and our needs, we returned to see John and he helped us seal the deal on the perfect vehicle. We would recommend John to our family and friends.

Kim Losier

Very Good Service And a very Nice experience I Like so much my New red crv sport . Thanks Rob for the service you give me!

Spenser Mason

My wife and I had a great experience with Moncton Honda. Their professionalism and personalization sealed the deal to sell us a new car!

Perdeep Kumar

The Price on the Auto trader and website is not matching with the dealership price. once I called first it was a very slow response from sales team . They were charging me addatinal 3000.00 from the website price. No comments on the services as I did not deal with them. Always check about additional charges if you are planning to visit the dealership.

Jennifer Gibb

Service customer service reps are HORRIBLE! What happened to the old crew??? My father waited almost 2 hours for a tire repair on a faulty tire. I was here last month and was charged 1100 for brake repairs. Gone downhill big time, probably won’t get my next Honda here

Richard Cote

From start, to finish, our experience with buying our car was extremely positive. Our salesman Nick LaRochelle was thorough and extremely helpful. Everyone at this dealership is extremely professional and made this purchase of our vehicle a pleasure. We would not hesitate to recommend them.

coleen main

Wow, first time at the dealership in Monton. Have never seen a nicer, cleaner well thought out car dealership (and my last car was Mercedes). I am from Ontario and just took my Honda in to be serviced. Was surprised how great everything was. The employees were very nice, and the ambiance was great. There was a fish tank, an outdoor dog area, a beautiful kitchen area to get a great coffee...its a good thing they did not offer chocolates and a bed or I would never have left. Thanks for the great place to stay while my car was being serviced

Mark Killen

Fantastic SUV CRV. The dealership was excellent to deal with and our salesman Rob Burgoyne is great as he knows the cars and all the functions and he transfered his knowledge to us by showing us the different features of the CRV. He also worked with us to make sure the deal was what we wanted. Great experience overall as everyone at Moncton Honda were pleasant and accommodating, I highly recommend buying a vehicle there

Kate Sullivan

Always so friendly and respectful. Easy to deal with whether it's buying a car or going in for an oil change. And I love my Honda Fit.

Jane heys

Very professional. There is a reason Honda has such a solid reputation. They make great cars and hire great sales and support people.

Juanita Latour

Very pleased with the service. Shawn Rouselle was great very pleasant to talk to. I had a great experience I would recommend Shawn Rouselle to anyone who is thinking of buying a vehicle great customer service.

Ashley Smith

Great service! Zachary from Moncton Honda was an awesome salesman!! Not pushy at all and super knowledgeable and friendly. Would purchase through them again for sure.

David Pullan

Went to this dealer to see a used car that was posted on their website. When we entered the dealership, no one greeted us or came up to see what we were looking for even though there were a lot of staff around. Once I caught the attention of a salesperson, we were gruffly asked for our drivers license before seeing the car. We were then asked if were wanted to finance the car. Once we indicated that we were going to pay cash we were told that the car had a $700 financing credit built into the price so we would have to pay that much over the asking price. After going through this we were then told that car was already sold and would we like to see something else. We left. Found the salesperson rude and will never return.

sharon Wilson

Very friendly and knowledgeable staff. Answered all my questions. I highly recommend this dealership. I love my new Honda HRV

Tanya Wallace

Great service, friendly, efficient, and knowledgeable. The purchase was handled virtually and I couldn't have asked for a more convenient way to purchase my new CR-V.

Carole Poirier Landry

I was recommended to deal with Zacharie Newbold and he met my expectations and delivered excellent customer service!! I would definitely recommend him. We negotiated for free car mats and he delivered! Very happy with my new used CR-V purchase!

Julie Leger

We contacted Moncton Honda for a price quote. We quickly received a response and an invite to come in for a test drive. The decision was easy and the process was quick. Friendly staff had us driving away in our new Civic within hours of us making our purchase. Shiny new Honda, love it! We'll be recommending Moncton Honda to anyone who asks. Thank you Gerry!

Carolyn Kyle

I was in to Moncton Honda last week for my safety inspection. As usual, I received excellent service. Rheal was my Service Advisor and as always, he welcomed me, confirmed the service to be completed, asked if I required transportation and after, explained the results of the safety inspection, processed invoice payment and bid me farewell. I will be back in October for my Type "B" service and to have my Winter tires installed, getting ready for the snow and ice. Good place to do business! April 18, 2018 In for summer tire installation, tire storage and oil change. Appointment went as scheduled which is totally normal for Moncton Honda in my experience.

Michelle Jardine

We had a wonderful car shopping experience! Rob was very knowledgeable about the vehicle and always ready to answer all of our questions. The whole team went above and beyond expectations! I would highly recommend Rob to anyone wanting to buy a Honda.

Stephen Kennedy

This place is a rip off! They wanted $4000 EXTRA (not a typo) on a used Silverado I was interested in that was only listed as $18,000 just because I wanted to pay for the truck with money I had instead of financing through them. They add on fees that are complete BS, and just a cash grab. But the thing that angered me the most is that I pointed out that their ad on Kijiji didn't say anything about extra fees, and they repeatedly doubled down and said it did. I went back, re-read it, had my mom and my girlfriend read the ad, and there was nothing about extra fees. very deceptive advertising and they lie through their teeth about everything. AVOID!

Erin Roberts

I had a wonderful experience with Moncton Honda. Alex Bradley was very friendly and experienced. He made me feel very comfortable and welcome to the honda family. I purchased a 2020 passport and love it. I'm glad I went to Honda. Will be going back and telling friends and family to go as well.

Marcel Landry

Never buy used from these guys. They recalled my CR-V and offered 2000$ extra for my CR-V if I bought from them. Used cars are over priced and they try to make you feel like you know nothing when you try to bring the price down. They sold me a minivan with a new inspection sticker but had a broken manifold. Terrible service and no mechanic wants to work there so I've heard.

Nazira Tolobek kyzy

The customer service was very low, didnt expect from Honda. Our sales rep- Adam did not provide nesessary information in the first place. From the beginning it started strange. When they asked where we are from and we gave them answer our sales and other one began to laugh and when they asked where we work, I replied with company name and Adam asked do I work in a plant...after consideration of few days, we decided not to buy it from Honda Acadia, they got even worse. Manager of Honda Acadia called me one morning and even I explained that it is not a good time to connect he insisted talk now, as he will be busy after and his tone of voice and words he used were very unprofessional and rude. He didnt even answer my questions and interuppted when I was trying to explain. When he finished his part, he hang up by saying have a good day, I felt insignificant, I felt nobody. I dont know why he was so rude, is it my accent? Is it my ethnicity? Is it that I donot want to buy from them, but still shouldnt businesses, especially the big names think about long term? I asked his name, but he declined to answer. I would recomend consider Honda in Frederiction or Saint John, before contracting Moncton. Afterall we bought our beautiful Honda Crv 2020 from Sutherland Honda with much better pricing and got fast and great service.

pepsi penny

We are huge Honda fans and had dealt with a local Honda dealer for many many years. It wasn't till we recently purchased a CRV from Moncton Honda that we realized how much better the customer service is and how valued they made us feel as customers compared to our local dealer. The entire Moncton Honda Team is absolutely amazing and the atmosphere at the dealership is vibrant. Great Job Moncton Honda and so proud to be part of the Moncton Honda Family for many years to come!

Carmen McGuire

Just bought my 4th Honda vehicle. Shawn was very helpful and made the process very easy. Love my new civic.

George Meade

When I arrived that first time and met Zack I knew that I would be buying a new vehicle from him. Awesome young man and was very happy and knowledgeable.

Ozias Shuttleworth

Wonderful service and support team! Very knowledgeable and answered also my questions

Daniel Richard

Shopping around, didn’t think that Honda was in my price range... walked in, met Max Surette and he made it happen!! Drove off with a 2020 HRV!! Great company to deal with, no BS and no pressure. I walked in, went straight to the point on what my budget was and the rest is history!

Serge Collette

Great service all the time. I buy Hondas for peace of mind and that they give me. Had other brands and none have come close to reliability Honda gives me. Both wife and I have been driving Hondas for over 20 years now and see no reason to go back to any other brands. Some will say yah they treat you right because I buy my vehicles there, but one bad move will have me buy my Hondas at another Honda dealer in a blink of an eye and they know it. As long as I have to pay for my vehicles, Hondas will be parked in my driveway and for as long as Moncton Honda treats me right, they will get my business. Gerry Porter and Norman Ward have been my go to guys for years and more to come. Now Vince Vautour has replaced Norm due to a promotion in the company and he dialled right in to my needs to ensure my complete satisfaction. Thank you Moncton Honda.

Simone & Rheal Cormier

Our experience was good. Our sales rep Vince Vautour is very friendly and helpful. He takes all the time that a person needs to understand the new features in the car that you buy. Thank you.

Svetal Rassvet

Sandra Bourque provided me excellent service. Attentive, smiling and patient, she took the time to answer all my questions. I recommend she to new customers. A big thank you to Mark Ploudre too. I love my new Honda hybride.

Chanelle Leblanc

We had a bad experience at Honda way back when so we were hesitant going again ... but this time was the total opposite .. Matt was fast at answering whatever questions I had and very helpful with what I wanted ... Ron too during the finance part ???? We’ll be in to see them again that’s for sure

Matthew Chapman

John Gallacher is a fantastic salesmen, I have already bought 2 cars from him! One of very few in the city who you actually feel you can trust and will work with you to meet all your needs for car wants and budget needs. Very customer focus, not-pushy, very easy to deal with and really goes the extra mile. Every time I arrived at the dealership John had everything lined up and ready to go and made you feel like his most important customer. I highly recommend coming to Honda and asking for John - A choice you will not regret.

Linda Forestell

I am really happy with everything about Moncton Honda. I especially enjoyed Josiah, who genuinely loves selling cars! His attitude and nice manner made buying the new Civic a lot of fun. Thanks, Josiah.

Oliver Ritchie

I bought a 2016 Honda Civic in November 2018 which was Honda Certified with no damage records. A year later I went to trade in the vehicle only to find out that it had over 15,000 $ in repairs from before I purchased the vehicle which affected my trade in appraisal by 2,000 $. I called Moncton Honda and was told someone would get back to me about the issue as the salesperson who sold me the vehicle is no longer working there. No response. Overall a pretty disappointing situation, Moncton Honda has lost my trust.

Nikhil Ardeshna

When selling the car, they will provide you with free oil changes, but when you go to schedule one, there is only one lube technician and the appmts are never available.

Sacha Boudreau

Had two recalls for 2008 Honda CRV. One for door lock actuator, another for airbag. Had no issues with front passenger door lock actuator, but thats the one that was verified. I do have an issue with door lock actuator on rear passenger door which was not fixed. Wish they wouldve checked on it and at least given me feedback on it. You hear it as soon as door locks are activated, so it had to be noticed. I thought that's what was gonna be fixed.

Linda Mckeague

Car is a year old. I'm loving the dependability of the car ! It was in for the B Service and it passed with flying colours ???? Chris Allen was great ! He stuck to the promised time and also filled up my window washer fuel himself in the cold ????????

Kevin Johnson

Was in there yesterday and can not see me ever going back. I have never been so insulted and fustraded at the same time. Maybe I just had a bad salesmen. He obviously did not want to sell me a vehicle.

Linda Clark

Totally satisfied! It was a pleasure dealing with Matt, he is a very professional and friendly. I love my CRV!❤️ Thank you!

Murray Fraser

From the moment I walked in I was greeted by friendly, helpful, and knowledgeable people who listened to me and helped me find the vehicle I was happiest with. At no time did I feel pressured or rushed and the staff were there at every turn to make the process as smooth and seamless as possible. I would recommend Moncton Honda and Jason Keefe to anyone looking for a vehicle.

Ken Panek

I did not enjoy my visit and will be looking elsewhere to replace my truck. All the vehicle's on the lot were disgustingly dirty, the vehicle I test drove had months of grime on it. Ok the dealership is being remodeled and maybe they don't have a wash bay, however there is a car wash across the street, just saying. The salesman I talked to was not knowledgeable about the vehicle my wife and I were asking to look at. Not that anything my wife said was even acknowledged, by the salesman who did not appear to want to listen to a woman. I was also surprised that I had to find the salesman at the end of the test drive somewhere in the building, not as surprised as he was to see me. When I approached him he was checking his email. My comment to him about the dirtyness of the vehicle was, dismissed as "that's what happens around here in the winter". I know that but sarcasm was not appreciated. Good luck in the future, Moncton Honda

Mike Balcom

My expieriance when taking my 2017 civic for oil change and tire change was great , the girl on the phone when I made my appointment was polite and sincere. The guys in service were awesome as usual very knowledgeable and professional . Pat the shuttle guy was very busy and he still got me to work on time, and he was there to pick me up the minute he said he was despite it was during rush hour traffic. And not to mention I LOVE my civic, the best car I ever had so far I'm very impressed. Great job guys????.

Marc Gautreau

Beware of unprofessional conduct. I had a car for sale on Kijiji. They sent me a text wanting to purchase my car with no obligation. I took the time to go over and the guy at the front desk i talked to was totally rude..He offered me 7000.00 less than my asking price.. I will never set foot on their lot again!

pauline leblanc

We received very good service from Josiah at Moncton Honda. Josiah went above and beyond to make our buying experience a positive one. He is knowledgeable and customer focused.

Roxanne Chase

We had a great experience buying our new HRV at Moncton Honda. Jason was great in helping us get the car we wanted within our budget! We are now a two Honda family and would return in a heartbeat.

Melanie Lirette

Was able to bring home a brand new 2020 Honda Civic all thanks to the great team at Moncton Honda, very informative, friendly and helpful staff!

chad muise

For the people looking to buy a new or used vehicle from Moncton Honda, Zach Newbold is the Salesman you want to deal with. According to one of my friends that bought a car from Zach, they said nothing but great things about him. Young professional, easy to get along with and most of all not pushy. I personally always owed Toyota’s, but really thinking about switching to Honda now. Keep up the good work !

Robert & Annette Johnson

The staff was very nice and took the time to answer all our questions. The salesman Rob Burgoyne did his job professionally and did not go overboard trying to sell. We were impress.

Patrick Watanabe

Excellent customer service! Highly recommend. Was able to test drive different vehicles without any pressure or hassles. Leiland Richard was helpful and knowledgeable with the vehicles. Was able to narrow down what vehicle I wanted and worked within my budget. Good communication. I would like to extend my thanks to the entire Honda staff. Special thanks to the General Sales Manager, Andrea Brushett, for all her assistance! Will definitely buy again from Moncton Honda!

Tim Harnish

Used to say this was a good dealership but is slowly becoming just like rally motors no service

rob pottie

Great customer service, Zach I thank you for your great work in getting us in our new Honda civic , very kind and professional!