Reviews of Moncton Chrysler Dodge Jeep Ram (Car Concessionaire)

Richard Myles

Great experience with Christian and Doug with the purchase of my vehicle. I would recommend them to anyone, and the inventory of vehicles is outstanding. Go see them!!

kurtfrancine guzman

Great staffs., I have had a good experience. Thanks to Jason for helping me for what I want to. Now I’m driving the vehicle that I dreamed. Thumbs up

Cherie Denny

I was just passing through and needed some parts but they helped me right away

Happy Days

This is the best dealership in town! Or even in Canada! Matt Lutes took such good care of us making sure we got the cars that suits our family needs! We’ll make sure to let everyone know how awesome you are! Thank you for the amazing service! We are your loyal customers for good! Cheers!

Doug Maxwell

I arrived unannounced without an appointment as I was travelling with an RV attached to my truck from Ontario to Cape Breton NS. I had an early morning issue with a dead battery. I also needed a turn signal replaced. After taking my place in line (and dropping said trailer at the prescribed place indicated to me by your staff) I feel that my issues were resolved in a timely manner to get me back on the road and on my way. The staff who assisted me were polite and courteous. When I approached Adam Wadded in the service area after a bit of time to see how things were sorting out....he promptly advised me that my vehicle was being looked at at that particular moment. When I returned to receive my bill Adam effectively described the work that had been done and what all the charges were for. Overall a very pleasing experience during what could have been a stressful tome. Thank you.

Priest Guardian

Superior customer experience is the best I can say. This is my 4th vehicle purchase at the dealership and I come from Halifax , NS. My salesman Dan Mcgrath is always able to cater to all my new vehicle needs

Jean

We bought a truck a week ago and had a problem with truck. They want us to drop off our truck and takes about 1and half hour but... We had been waiting for ride get to home 1and half hour and their not finish our truck and they called me just 15 min. before they finish their work hours. I requested rent a car to use but she said No. We loose all our family plans in the afternoon... We not happy with service what they have... Anyway, they will promise me to finish tomorrow morning and watch they will finish that time or not.. If they are not finish on time they are not trustfully and ruin my day again.

Julian Butland

Great place to buy a car, good inventory it was hard to choose and everyone was very accommodating! The dealership gets an A+. We had dealt with Roger Sealy who was amazing and really explained everything in detail. I would definitely buy a car here again. Thanks guys!

Tammy Tracy

5 Stars ⭐️ ⭐️⭐️⭐️⭐️Highly Recommend I highly recommend Tania Maillet. Not only did we get a great deal, she was very easy to work with.and made the process simple and fast. A big shout out to John T. for all your help in the process. Love your dealership. Definitely will be back

Troy leblanc

Had superior service buying a new ram from Enrico he listened to what I wanted and did everything he could to accommodate I will be definitely be buying from him again. Had horrible experience with Claude and Georgina that turned me away from this dealership but Enrico and Roger Sealy are top notch!

Gary Metcalfe

My wife and I purchased a 2019 Jeep Wrangler Sport from Richard Sears. It was a very excellent transaction. Never ever did we feel pressured to buy what we didn't want, we told him exactly what we wanted and Richard and the team at Moncton Chrysler Dodge found what we wanted. I would buy from these guys again in a second...

Barbie Miller

Not the best variety when we were there but a good sales personal named Patrick knew his stuff to make a sale we end up getting a Jeep and love it. A good deal they made the payment happen. Got a free prize (luggage) and won money on the spin wheel. He still checks in on us. Delivered the Jeep and the plates to our door great service

Kelly Matheson

Great experience with the sales staff - in particular Dan McGrath. Would recommend him to anyone. They are very accommodating and even pet friendly!

Chris Eagles

My wife and I have recently purchased two new vehicles this year from Moncton Chrysler. The service and staff are outstanding, top class customer experience. Special thanks to Claude, Ken and Doug for treating us so well! Definitely a lifetime customer.

Babatunde Ijiwoye

They are my favorite dealership. Got my cars from them so far... Great service and management. Satisfied!!

Norman Gallant

Ask questions &got the answers

Jess T

Walked into another dealership before this one and waited at the front desk for 10 minutes for someone to acknowledge me. When that never happened, I asked someone on service if anyone was able to help me buy a car. She brought me to someone who had 5 minutes before his next appointment and who was rushing me out the door. I got in my car and came here instead. Enrico helped me finalize a deal and drive away with the new ride the same day. He was patient and helpful and I am very excited with my purchase. Thank you!

MD 97

Poor service. Difficult to deal with. Always excuses for warranty coverage. Do not shop here.

Joseph Allen

I bought a pre owned certified vehicle and extended warranty and when I want to get it fixed I still have to pay and when I took my car in they had it for over three weeks n the main problem still wasn't fixed and I had to pay over 300 to buy it out plus my warranty cost over 2200 add to that I bought the car around three months ago n they had it for a month I feel like I got an unfair deal Also customer service manager was shouting at me for just telling him how I feel about the situations that's going on

wendell ramsay

Saw a 2015 Hyundai accent on line good price. Listed with sunroof heated seats and a long list of features. Got in touch with dealership and headed across the bridge to see it got a call while on bridge car has been sold (oh well). Got back from Moncton after supper got a call car not sold but someone else looking( ok). Next morning another call not sold (ok). Thought I'd ask some questions before I headed back across the bridge (Oh yes at $40 plus a trip plus gas), "This car is "as traded", and we tell everyone this" (not) also "it's on our website" (not). Majority of options listed do not apply to this car. I brought this to their attention as well as cheaper price listed online I sent screenshots. A week later website still mentions nothing about being as traded, a video now is on listing showing car but still a long list of features not on this car. I was in the car business for 40 years and this is as sketchy as i have seen! Had they been honest from the start i most likely would have bought.

Tony McCleary

Excellent service. They really look after their customers after the sale. Unlike some others in town.

Sukh

All your dream cars just at one stop. Provide excellent service and also they can order and find the car which one you like.

Chike Nwogu

Even a greeting from them is part of an underhand move, watch your back, really read the fine prints before signing anything or putting down your details

Marc LeBlanc

Bought my third vehicle at this dealer. Dan Mcgrath sold me all of them. He is a stand up guy. Awesome service. Friendly staff. Highly recommend this dealer if looking to buy. ????

Scott Fillmore

25 minutes for them to find the sku's for rear coil springs for a 2008 Dodge Nitro. Why do we need car dealerships anyways?

Frederic Ferron

Marc(Sales), Marc(Finance) & Jason(Sales) were beyond amazing for us. Got us a crazy deal that we couldn't refuse on the same day. Walked in and got out with a Jeep in the afternoon. The customer service that they gave us was super friendly, down to earth and professional. There was no pushing at all for the sale either. I highly recommend dealing with these guys!!

Norbert Rachwal

Georgina was amazing to deal with. She understood my needs and made some recommendations. I took a few vehicles out for a test drive and ultimately decided on my Jeep. She was very friendly, knowledgeable, and willing to meet my needs. My schedule is pretty hectic and Georgina even took the time to come in on her days off. I would recommend her to anyone looking for great customer service...you won't regret it!

Jwb01

Seemed like nice people, however i asked to put a deposit on a vehicle over the weekend to hold it because I planned on picking it up, and a different salesman sold it from underneath me. Was to call again at 3, and was told it was sold. Was told if anything happens and the other person doesn't end up getting it, than I'll get a call. Not happy.

Claude Robichaud

Very friendly staff and prompt service! Thumbs up!

Mathieu McCaie

Great experience as always! Drew and Dan were great to deal with! I would recommend Moncton Chrysler to anyone looking for above and beyond service! This company aims to please and they do it well. Thanks Guys!

Maritime Channels

The Facts* - Was offered $33000 for trade-in on my 2016 Ram Sport Crew 4X4 Loaded - Was offered a 2017 Ram 1500 Limited for 7 or 8 year Term options - With the tax and 3.49 % included it would cost me over $91000/ 7 Yr - With the tax and 3.49 % included it would cost me over $93000/ 8 Yr - My current Ram 1500 Sport has ~ $9500 invested @ 29000 km - Checked Auto Trader and other sources - Equivalent Packages of my model Truck are selling between $45000 and $49000 retail - Warranty issue with BCM software update outstanding 1 year now with FCA - FCA warranty service has not helped resolve the issue - FCA finally offered EC pricing to supposedly help me... - EC and 25% off '16 Ram Limited worked out to $49000 for a $73000 truck, however, I was low balled at $33,000 for mine and verbally told $37000. - FCA offered the EC to help me move into another Ram since it appears they may never honour the warranty. How long do I wait for them? Is an entire year acceptable? The BCM controls many things. One of the issues are the headlamps will flicker now and then every time the truck is used at night. Is this causing damage to the Bi-Xenon bulbs? Who knows. What else is the defective BCM software doing that cannot be seen? - I truly believe that I would have been offered MORE for my truck if not for the EC and 25% off...especially the EC. This was a special circumstance. This was not supposed to be a profit deal but instead an apology deal for me being strung along for a year now with no resolve on the BCM module software among other things. It has tested my patience. - The sales people are friendly, however, that does not trump the figures or the math - The $37000 was written down for me and repeatedly spoken as "we are offering you $37000 for your truck" which is false and misleading at best. The actual amount they were offering for my vehicle was $33,000 and if they were honest that would have been what they told me. It wasn't until I pressed them that I pin pointed the 37000 was including what I would save on HST by doing a trade in - no Moncton Chrysler - you cannot lie to the customer like this. I have had several days to consider this matter and the dishonesty angers me. If they were honest about the trade in then I would respect the honesty...maybe not the deal but the honesty yes. I consider what happened to be completely unacceptable and some coaching is needed in the Sales Department @ Moncton Chrysler. Had they been honest then this review would not exist and they get one star because zero is not an option. Honesty is important to some of us. Don't expect anyone there to see it as dishonest though. I will say it again so it is super crystal clear - I was verbally told several times they would give me 37000 for my truck - not 33000. They wrote "incl hst" beside the 37000 on the paper but verbally told me something else. FYI - 37000 is also too low. Its a younger group of sales people and perhaps through feedback they will grow and re-calibrate how they conduct business by presenting a transparent and honest relationship with customers. I will never buy from Moncton Chrysler and now re-thinking even having service done there. I can't wait till I go over my warranty just so I can get away from the Chrysler dealers in NB. Haven't found a good one yet and don't expect too. Its a shame because their vehicles are eye catching and comfortable. It's all private sales from here on. See ya later.

alysa 44

Great experience overall! Bought a used Mazda3 from them as my first vehicle. Richard went above and beyond for us and made it all happen in one day, including the test drive, inspection, ordering parts and the purchase. Richard's very well educated, friendly and genuinely cares about his customers. Very thankful for the great service and for Richard for making it a simple and quick process!

Jeeps4Jesus Canada

Roger was great to deal with! We got much more for our trade in than we thought, and, we were also able to afford a Sahara Jeep Unlimited! We had initially thought we would keep our 2009 Dodge Ram for awhile longer, but too, we had our hearts set also on a Jeep Wrangler. In negotiations, we were pleasantly surprised of how much our trade was worth, and, the monthly payments we would now be making were also great, Hats off and many thanks! ~ Bill & Marcia Barkus

Brandon Croft

Roger had to be the best salesman I've ever dealt with upfront and honest.

Jody Frost

I want to write a review, stating how my sales lady went way above and beyond to help me with the purchas of my new Dodge truck. Sam is just the best ever, and amazed me. Knowing I worked nights as a truck driver, and not being from Moncton, she took it upon herself to come in and show me my future truck at 11pm, after working all day herself, out in the cold night, coming into her place of employment, to show a truck to someone she didn't know from a hole in the ground, late at night... She sold me instantly on her dedication to her customer. I couldn't believe anyone would go this far out of their way to help me. She made buying my new truck such a pleasure. I'd highly recomend anyone looking to purchas a vehicle, to give her a call, you'll be glad you did!

Craig Hudson

Couldn't ask for better service when buying our new Jeep! Christian and John were not only excellent to deal with, but went the extra mile to ensure we were happy! Totally recommend this dealership! Thanks guys!

Pastor Jack Foster

Once you sign the dotted line you can kiss their behind.

Troy Burke

Great room. A little dated but overall great. Clean. Great staff.

Nik Rioux

Awesome experience! Sam helped a ton with the smooth process of getting my 2017 golf. Very professional, patient and knowledgeable about the industry and steps needed to complete a purchase. Along with always being able and willing to answer any questions quickly even after receiving the vehicle. Definately recommend purchasing a vehicle from this outfit.

MsDom420

Almost got srewed... thank god i canceled my purchase.

nicolas legere

Great prices, but when we walked in it took about 10 minutes before someone even said Hi. Was not expecting the whole ceremony but at least a welcoming staff. It was busy to be fair. They have any car and price you can think of, or very close.

Garry Stokes

Not a bad place very high interest rates

Omar Koukouch

Poor service quality and knowledge, was an awefull expreience. Not a solution oriented service team.

JoeDankz

Got the front subframe recalled on my dodge caliber at which point they said the rear subframe is fine doesn't need to be changed so they won't touch it. Shortly after same amount of KM the rear subframe twisted over from being so rotten. Towed the car to dodge as they just replaced the front subframe but told me the rear subframe was my fault from pulling on the bolt (it folded over like paper from rot) they will not recall or goodwill the rotten rear subframe. Garbage cars and service.

Ryan Nelson

Lots of selection. Decent service. If you buy a vehicle here, expect them to call you and send you sale promotions from that day on. They started calling me 6-9 months after purchase to come in and buy something new, and have called every 3-6 months since.

Jon Dickinson

Good prices. Some of the employees are not nice to deal with.

C L

9 days to diagnosis my vehicle, 12 days before I had it back. Lied to me. Worst customer service I have ever seen.

Connor Leger

Myself and my family have purchased many vehicles from this Dealership, specifically with the help of their salesman Joel Leaman! He recently helped me get into the car of my dreams! Or should I say Jeep. He went above and beyond and I never had to chase him around for updates on the situation. He was always on the ball and made sure I got exactly what I wanted with NO PRESSURE. I’m thankful for his help and the entire dealership for getting me into my new 2021 Jeep Wrangler Willys!!!!

Matthew Curran

Very poor service experience. Had the axel/pinnon seals go in my jeep wrangler and fixed under warranty took 6 times and over a months span. First time they replaced only two of the seals and not the third saying none of the other seals needed replacing. Days later a mechanic told me there was still a oil leak. Second time they took everything apart to find they didn't have the third seal in stock. Third appointment they took it all apart to then tell me the bearing needs replaced as well which they also didn't have in stock so they didn't replace the seal again. Fourth time they didn't even look at it and told me they would call me the next day if they could get it in to be fixed and find out why it didn't get touch that day. Fifth time they never called me and told me that it was my fault for not bringing it in to them and was given no reason why they didn't work on it before. Six time I just showed up with no appointment and they took it in that day and fixed it. They also wanted to charge me $1900 to replace a creaky clutch that I fixed myself for $10.

A Bateman

Great experience at this location with many vehicle options and fun perks. Rates and warranties are favourably affordable. Each member really puts effort into getting you into the vehicle you want and is very patient. I felt no sales pressure which is a #1 deal breaker for me (thanks Georgina).

Altruiste Bikes

We purchased our Caravan at Moncton Chrysler Dodge a few years ago and always received great service.

Kirk Westfield

Got my new truck from Georgina. Great customer service and she made me feel very welcome. Great experience

Daniel Eagles

I've never had bad service here. They've taken really good care of me for the past half decade.

Dan Miller

We came here pretty late in the day, I had msged the gentleman I had been speaking to telling him we were there via text but he never came out and then vehicle we were standing there admiring because it was "the one" suddenly was started up and driven away. Feeling like it wasn't meant to be we headed back to our car and then we ran into Patrick...Right from the get go Patrick was enthusiastic, knew his vehicles and got us feeling excited again. Through the whole experience he was awesome, He got us into a brand new 2017 Jeep Cherokee sport, which we have been loving. To top it all off on my wifes birthday (2 days before we could close the deal) Patrick comes and drops off the Jeep for us at our home and picks up the trade-in!!! We have never had such great customer service when purchasing a vehicle before, highly recommend this place and dealing with Patrick D

mikbell

Bought my 2016 ram sport a few weeks had amazing service from Sam Martell!

Preston Fram

My experience at this dealership has never been good. I strictly only get Oil changes done on my vehicle at this location. I make appointments for early morning and leave my key in the drop box. Today 3 hours after my appt had been set I showed up to get my vehicle to be told it had not even been brought in for an Oil change yet. I was informed because I used the drop box that all other vehicles get bumped ahead of mine regardless if I had an appt. Very disappointed as this is a work truck and taking 3 plus hours to do an Oil change is an absolute disgrace. Will not return for any future purchases or service.

Stephanie Bourgeois

Awesome service from Dan!! I definitely recommend this dealership.

Marie-Germaine Sealy

Great product + great service.

Matt Weir

My family has bought last 4 cars from Dan McGrath, wouldn't dream of going anywhere else or dealing with anyone else. Even the service department has treated us fairly when maintenance was needed.

Nadine C

I had an accident, totalled my car. We went car shopping for an suv and couldn't find anything, we went at Moncton Chrysler Dodge and met with Sam Martell. Immediately she made us feel like we were number 1, because let's face it you go car shopping you're ready to spend money so you should feel like number 1!! She helped us to find something within our budget but we never imagined that we would like a Jeep, omg she showed us a Jeep that had just come on the lot! It was absolutely gorgeous, as soon as we saw the jeep we knew she was coming home with us. We got at the dealership at 3:30pm on a Saturday and at 5 pm we left with the jeep purchased. Sam is very efficient and a great at her job, ????????Moncton Chrysler is lucky to have her on their team!! Great job Sam keep it up! If you need help getting into a vehicle get in touch with Sam Martell because she is the official Car Gal!! Excellent service.

Nushka Blais

Big shout out to Sam and Doug for their amazing service. My partner and I had a great experience purchasing our first SUV and we were advised on the best match for our needs and budget. Highly recommended for anyone looking to change vehicle!

Chris Upright

Dan McGrath and the team at Moncton Chrysler we amazing to deal with. Dan listened to what I wanted, showed me what I asked for and explained everything very clearly so there were no surprises. I'm also not the only one who loves our Jeep. Thanks Dan.

Joel Albert

Took 4 1/2 hour for an oil change and balance 4 tires WITH an appointment! Totally unacceptable! Avoid

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Dominic Bourguignon

Absolutely amazing service! Walked in during the evening test drove a vehicle, went back the next morning to test drive a different one and drove off the lot with a 2018 Toyota Corolla the same day! Absolutely in love with my vehicle and I would 100% recommend this dealership to absolutely anyone

Sanchit Khera

Selected the car, gave the credit card, put the deposit down, got approved, and after the weekend this guy CLAUDE, stopped picking up the call or replying the calls, had a associate called me who informed the car has already been sold, and than saying you didn’t get approved and saying he is super busy, well he wasn’t busy when he wanted to sell the car, he messaged instantly and called back instantly than now he is busy to reply, just wanted to give heads up to others and now rest is upto you. Thanks

Daddy Warbucks

I have bought 2 vans here, no pressure sales and good maintenance shop.

Jesse Duguay

Really bad service when it comes to repairing their own mistakes. When i bought it theirs was fender flares on it and they didn't place 3m tape to protect the paint and now the flares used the paint all the way to the metal and they don't want to fix their mistake. 100% would not recommend

jody steele

Staff is very friendly and the mechanics do a good job. One of the only places in town that doesnt try to rip off my wife.

Catherine Matthew

I went in a talked to the people I found that they were very helpful with good attitudes

Camille Thebeau

I've known and dealt with Dan McGrath for many years(15) and have always been treated fairly.He's always been up front about every aspect of the sale/s with me.Not only the sale but the follow up and help for years after.Anyone I've spoken to regarding their experience with Dan has always been positive.Thanks very much for the peace of mind Dan... Cam T

John Robb

Worst. Service. Ever.

Christian levesque

not good at all i got screwed over big time i got sold a jeep that i tought i could haul a trailler and they sold me the lowest towing capacity witch i didnt know till i bought my camper that now i cant bring nowhere REALLY MAD about the situation

Anthony Rajkovic

This is the first dealership I would go to if you're looking for customer service. After having an experience I'd rather not get into (it'd be one hell of a rant) with my local dealership about a year ago, I blew off dealerships and to a point regretted buying new. Short story... 3 weeks, a couple of tows and about $2400 later I had a Jeep again. (Fixed elswhere) A couple of weeks ago, a simple fluids check/change lead to finding an issue I didn't know I had as some shavings were found in the rear diff. I was at a loss and I was NOT going back to the dealership here in town. By word of mouth, I was told by a couple of people including a local shop to try Moncton Chrysler. Despite coming from Saint John, I decided to take a chance. It was night and day. After a week or so driving a supplied rental, I got my Jeep back with just shy of a new crate axle. I probably annoyed them by slipping in a question or comment about the warranty everytime we spoke. I was just waiting or expecting a surprise at one point, right up untill they handed me back my keys and saw me off. Was unfortunate it came to that, but definitely worth the couple of trips up and down the highway.

Krystal Mawhinney

Unbelievable service! I will definitly be back. Christian and Nadia were nothing but the best :) I even turned on the DVD player to find beauty and the beast playing which just so happens to be my fave movie=meant to be

Donnie Wilson

Fast and curtious helpful , answered all my questions clear

Dan Gutscher

I have an appointment @1000 hrs. For an oil change and tire rotation. You would think it should take 1.5 hours. And that's stretching it. But I have been here nearly 3hrs. I don't think that I will be back here.

leonard giles

Great experience, staff was friendly, knowledgeable and made buying a vehicle over the internet seamless. I would not hesitate to recommend this dealership to anyone. Special thanks to Jason in internet sales as he found me exactly what I was looking for. Great dealership, great staff !

Ziaur Rahman

They have nice inventory. They are friendly and helpful.

Reno Turgeon

We just bought our Black Beauty 2021 Ram Warlock from them and let me tell ya the service is Impeccable and the friendliest staff Ever. We had a rough first experience here home and lost all hope from dealership until we upgraded our 2019 Ram Classic with the Moncton Chrysler Team! You guys are not the #1 in Atlantic for nothing. You guys Rock and you guys restored our faith in the dealership with the Awesome experience you guy's gave us! I recommend them very very Strongly to anybody to buy from them and we sure will buy again when the time come guarantied! Joel Leaman Your an Awesome dude Brother much respect from us!!! You and the whole team @ Moncton Chrysler are the best and we thank you for everything you guys did for us!!! We will be dealing with you guys again guarantied Thanks a lot again!!!

Jeff Wilbur

Bought several vehicles in the past from Dan McGrath ( 229-Auto ) always super service and great value for what you get.

Countess Claws

Quick service, friendly I can see me going back

Dylan Dougan

Guys in the parts department were super helpful.

September Rennie-White

Genuinely one of the best customer service experiences we've ever had, and I can't believe I'm saying that about a car dealership of all things! ;) We love our truck and they have always taken care of us when issues arose, no matter the severity. They just legitimately saved our Christmas. Highly recommend them!

Darlene Jackson

We had a great experience purchasing our 2015 Jeep Cherokee. John and Jason were professional and friendly. Happy and satisfied!

Beth Morrison

Great customer service, just purchased a used Ram from Joel and it took less than an hour. Purchased several vehicles here over the years and have always been happy with the customer service.

Jono Phill (Ping Ding)

This is by far the best Dealership in Moncton, probably even the Maritimes! Sales staff are very friendly and not pushy at all. Service is also great and not out to nickle and dime you. If you are shopping for a new vehicle I highly recommend you stop in and talk to Roger about your next ride!

Kevin Pessoa

Bought a set of front rotors for my dodge caravan. Price not bad.

Barbara & Ann Campey

My Jeep is safe, thanks to dealer????

Wayne Bennett

I recently purchased a 2016 Jeep Wrangler at Moncton Chrysler without physically seeing it! Tania Maillet worked with me. She was incredible from start to finish. Tania was my eyes and made sure I got to see the jeep as if I was there, sending me pictures and videos. She was patient and answered all my questions, and addressed any of my concerns. She made the process of buying a vehicle as it should be - enjoyable. From my initial phone call, to getting the jeep ready for transport to Newfoundland, Tania was with me every step of the way. She virtually held my hand. Thank you Moncton Chrysler and thank you Tania Maillet! I am delighted with my NEW 2016 Jeep Wrangler.

Don J.P. Racine

They create issues to fix...WAY WAY over priced... Won't be going back

DJ Chisholm

Had my vehicle serviced here. Service was well, staff was helpful and friendly and prices were competitive. Was not overly thrilled on the sales environment.

Isaac McLellan

I travelled up from Saint John to Moncton to look at a Jeep Wrangler. The ad online was not representative of the vehicle I went to look at. When I arrived, I found the bumper of the vehicle destroyed as well as minor damage to the frame, none of which was posted online and they said they were hoping to fix. The ad online talked about a hard top, AC, power windows, none of which was included on the vehicle I looked at. The salesman I spoke too was very apologetic and they offered to take $600 off the price but overall I was disappointed with the dealership and what they offered in consideration.

Dan Brooks

An awesome buying experience Dan was great to deal with, drive away in my new jeep a few hours after walking in..

Jeffk Lpo

Service dept unplugged my dash camera while in the shop, didn't fix my noisy breaks and just gave it back to me. Spoke to Trevor Carson and he insulted me saying "you're F****ING Crazy" and we are done here. You don't tamper with video unless you are hiding something. Stay AWAY !!!! They will Lie and cover up what they are actually doing to your Vehicle. Too Bad Both Chrysler Dealers in Moncton can't be trusted, guess I'll be driving to Amherst for Service from now on.

Riley Hopper

My dad bought a brand new jeep & he said the ppl there were great & he loves his jeep & had a great experience.He recommends them to anyone.We all love the jeep

Josh McCoubrey

Really like the service I recieve at this dealership. Always friendly and I never feel ripped off or pushed into anything. I always deal with Richard Steeves in sales and Adam Wadden in service. Both of them are the absolute best.

katt katt katt

Hello interweb world. I wished to submit a short review of my experience at Moncton Chrysler. Richard was my sale team member staff person I dealt with. I cannot speak highly enough as to how professional, courteous and helpful he was. EVERY aspect of my transaction was smooth and seamless. I have been a Ford Guy my entire life, this being my very first NON-Ford product I purchased. I would, WITHOUT hesitation, deal with this dealership again as they REALLY DO, live up to their stellar reputation. A HUGE THANK YOU to you Richard, as well, to the staff at Moncton Chrysler.

Viviane Baldwin

Do not get your provincial inspection done there. I'm a young woman and they clearly took advantage of me. I was stuck doing my inspection in Moncton for various reasons, so I ask them to do the checkup but not change a thing. It got rejected, of course, because of wipers, windshield washer dispensers, something in my suspension and brakes. The thing you need to know is I knew my breaks were changed last year. So right away I thought well it can't be right! Those things would have cost me at least 2000$! Got the chance to get the checkup done back home and the ONLY thing wrong was my wipers so it cost me 40$ plus another sticker!! They really tried to take advantage of the fact I probably looked like someone who had no idea what they were telling me!! An easy target for money! I have to add, my car smell like old oil for 3 days after my appointment...disgusting!

Mike Perreault

This is the second vehicle I purchase from Moncton Chrysler Dodge. Friendly staff good service will buy again.

Jess

Not impressed at all, I was thinking of buying a Jeep and after I saw how they treated my boyfriend I will never EVER do business with them, especially when they say we are "f****** crazy" after they tamper with his personal equipment? Don't ever do business here. The place is enough to make you sick as soon as you walk in.

Benoit Casey

So for a while I've been eyeing Dodge Chargers: every time I see one drive down the road, I look at them and internally think "One day, you will be mine". A good first step to see if the idea of that car met the reality was to do a test drive, so that's exactly what I did. Pulling into the dealership, I saw exactly the car I wanted to test drive in under 30 seconds. Once I went inside, I met Paul Goguen and he quickly got me set up for a test drive. After doing some highway and side streets, I was pretty pleased with how the car handled and the overall difference from my prior vehicle (a 2009 Honda Fit, that I absolutely loved, but wasn't necessarily the best thing ever on long trips). After the test drive, I told Paul that I wasn't necessarily in a rush to buy a new car, since my current vehicle still worked incredibly well, but it's something I would be happy to consider depending on how the numbers lined up with a vehicle trade-in and payment options looked like. We went through the details about my current car and what payments would look like with the new vehicle and Paul was an absolute joy to deal with. He was patient, kind and explained things incredibly clearly whenever I had any questions. I don't buy a vehicles very often, so even though some of my questions might have seemed incredibly basic, he never once batted an eye as to what I was asking and provided me with exactly the information I was looking for. Within a few hours of walking into the dealership, I was leaving with a new-to-me vehicle and was incredibly happy and confident with my purchase, thanks in no small part to Paul's relaxed, laid back manner and his knowledge of what we could and couldn't do in terms of the sale. Needless to say, I'll definitely make Moncton Chrsyler Dodge one of the 1st places I go to check for a new vehicle and would be more than pleased to do business with Paul again!

Rick Haines

I've bought a couple trucks from Moncton Chrysler and really like their down to earth service. My sales person Joel Leaman was ready to help with my needs and is straight forward easy to talk to. Even the other sales people were nice! John in the back is an awesome dude working hard to make the numbers make sense. Definitely recommend giving them a look. Thanks Joel for the great service brother!

Jay Bullerwell

Decided it was time to trade in my SUV and the wife said now you can get your Truck. 4 days later thank to Jason and the team at Moncton Chrysler Dodge Jeep I'm the proud owner of a new to me Truck, at payments I can work with.

Eric Foren

Great car buying experience !!, Christian on a Sunday (as I found my special vehicle on their website) answered most of my questions, I drove 2.5 hours to get my vehicle 2 days later, Doug processed the paper, and clearly went over the extended warranty I purchased. I was anxious to leave but Christian insisted I meet everyone on the team and when I was leaving, he said , pick your prize , I was surprised completely, He carried the Weber BBQ to the truck and I was gone. I would highly recommend you visit this dealership for a great car buying experience!

ken leger

Love my jeep

T.J. Francis

Overpriced repairs, 500$+ to change rear rotors and pads. Top of the line rotors and pads at APM 213$ taxes in....one hour labour comes to 300$+!?!? Balancing tires I was told that it will take give or take an hour when the car is already on the hoist??? Vehicle will only be brought in for warranty issues. And this will be my last vehicle bought from them!

Ian Macleod

Very happy with my sales guy Dan Macgrath very helpful and always there if I need something.

Josh Bastarache

Just baught 2 vehicles from moncton chrystler dodge, awesome service. If your looking to buy a new or used vehicle go see tania maillet she will make sure you are sattisfied and happy with your new ride .

T Cass

Emailed them regarding a Jeep Wrangler Unlimited Sahara priced at $69000. That's a lot of cash so I had some questions. I asked them "what size axles and what is the gearing". After all this Jeep has a 3.5" lift installed with 37" tires. This is the answer I got: "Hi , My name is Christian Larocque and I’m one of the car guys at MCS. That Jeep got conventional differential rear axle and it’s 3.21". Now I know that a Sahara comes stock with 3.21 gears and a Dana 44 rear and Dana 30 front axle. My response was: "Thanks for answering my email. I assumed the lift kit and that size tires were properly installed, but they’re going to rip the axles off and do a lot of damage. A lot of upgrading needed to be done (axles, drive shaft, re-gearing to at least 4.56, adjustable control arms, front and rear adjustable track bars, HD brakes, etc.....). You really shouldn’t be selling that to some unsuspecting customer". Instead of finding out more info and trying to determine exactly what work was done, his response was: "Jeep Has been done to National 4 wheel part in Fredericton. They know what they are doing! If you are not interested its fine but can't justify your email." So from this I sense that he's getting defensive. Is this because I had the nerve to point something out, or because he really just doesn't know much about the vehicles he's supposed to sell. Either way, it's an arrogant approach on his part so here I am, typing out this long winded review. Just beware if you're looking to buy, ask questions and question their answers if you don't feel they've been adequately answered.

Loraine Gaudet

Everytime I walk in the door I'm greeted with smiles, they are a very friendly and pleasant sales group. Everytime I've been in for my oil change or anything else was always good. This my second time buying a new car and my first was a different dealer ship and second. My second experience is by far the best on every side. Thank you very much car guys and gals....it's always a pleasure to see your smiles... Keep up the good work

Robert Boake

I am from central nova Scotia and purchase a new warlock truck from these guys and had the best customer service of my life. Dan mcgrath my sales guy went beyond and above my expectations. I would recommend them to anybody to purchase their next vehicle there. They had the best prices of anybody around the maritimes and delivered my beautiful truck right to my door. Thank you moncton Chrysler dodge dealership. You guys rock.

Shelby Coote

Very disappointed with the service received here! My husband and I are from Dartmouth and we drove to my parents place in Moncton for the weekend. We decided to have our tires changed and when I booked my appointment they told me I could get a COMPLIMENTARY wheel alignment, so I said, “ Complimentary... you don’t have to say that twice... sure I will get that done”. We dropped our Jeep off Monday morning and went to Cora’s for breakfast and came back a few hours later to pick up the vechile. We arrived to find out our wheel alignment was actually not complimentary.... the analysis is. Anyway, they said it to us in a way that made it seem free when it wasn’t. Just be careful by their wording. When we explained the situation to the staff they were very rude and kept saying we had agreed to it that morning. Plus, they were answering calls and ignored us when we arrived and we waited 15 minutes; they had 3 people that were working. I am sure one of them could have stopped what they were doing to help us.

jason denton

One of the most easiest vehicle purchase I have ever made in and out in no time. Richard Steeves straight up to the point . Thanks a million sir

George Petre

one of the best dealerships thag i have ever had the honor to work with. really fast and really good stuff and managers. we were not push if we did not wanted a priduct and they worked hard to give us the product that we wanted it . Georgina linch is the person to see. thank you very much moncton chrysler

Edward Berry

Great sales representative like Dan McGrath is why you come back to get your next vehicle. Many salespeople after you buy they are done but not Dan he's a people person, even when you run into him outside the office he always asks hows the family and any problems with the vehicle or any questions.

Brendan Platts

Great customer service dealt with Sam and John they were a pleasure to deal with.

Keith Tee

A great experience purchasing a new car here! The service was great and they do there best to give you the best deal. Richard my sales rep was friendly and ready to find what I needed. John in finance was awesome and made signing a loan peaceful and not stressful!! I'm from St George and the drive is worth it!!! Drive pass Saint John :P

Troy Smyth

This is the second vehicle I've purchased from Moncton Chrysler and it won't be the last! Roger and the gang there treated me like I was family!

Jason Jenkins

My sales person Jason Harquail was very helpful. I first contacted him via email and he answered my questions and don’t want endless phone calls I prefer emails, He was quick replying and did a walk around video for me. From first email to receiving my car was 3 days. I highly recommend this Jason and the dealership. When I arrived each person I crossed paths with said hello it all felt safe and friendly everyone was helpful. I love the old building. I don’t think they should ever build a new building it’s warm and friendly. Not like other cookie cutter dealership they are cold and uncomfortable feeling like you might leave footprints on the floors. The whole place brought back memories of tagging along as a child with my dad when he was buying his new cars growing up. Thank you A happy customer Jason Jenkins

daeraloth

Best dealership in Moncton, ask for Dan

marc plourde

Not good...it took 2 1/2 hrs To do an oil change and tire rotation While waiting in the show room. And when it was done no one advised me that my vehicle was ready to go. No wonder people doesn't want to come here for a service.

Roger st-amand

Really good seller Roger Sealy

Jessica Crawford

I worked with Sam and it was awful, she never communicated anything with me. I had to reach out to her constantly for updates and was made to feel like an annoyance. If your credit is 100% and they don’t need to actually do any work it may be different but I felt like a burden. They convinced me they were the best and ended up taking a credit hit for nothing.

M Merhebi

Great service here and great deals!

Tammy Rector

The sales person that I dealt with was Richard Steeves. He was very friendly, very helpful, and very knowledgeable. He helped me get a vehicle that was best suited for me.

t skinner

Great selection of vehicles, decent prices. My issue was I had the vehicle I was waiting to get financing for, it got sold on me in the time it took to process. Somethings just ain't right!

Vipul Raja

Just purchased a 2019 Charger from the dealership (online) while practicing social distancing, not once did we step into the dealership. We signed the contract on delivery, first time ive bought a car without driving it, but not once did i feel uncomfortable with my decision, thanks to Sam. We are really happy with our purchase, the car is a head-turner. Oh and did i mention, we live in Saint John, not Moncton. Highly recommend Moncton Chrysler Dodge! :)

Jill Fraser

Matt Ivany was our salesman and he was fantastic. He made it a no pressure/no BS and relaxed experience. Highly recommend Matt.

barbara tanguay

LOVE OUR NEW DODGE HEMI, SAM MARTELL, YOU ARE AN AMAZING, PERSON, SO HELPFUL, AND COURTEOUS, WE COULD NOT ASK FOR A BETTER PERSON TO HELP US FIND OUR TRUCK, THANK-YOU SO MUCH, IF ANYONE NEEDS HELP IN FINDING A TRUCK , I WOULD RECOMMEND SAM MARTELL!!

Dov T

I purchased a second hand wrangler from a private seller. She had an oil leak and needed attention. Moncton Chrysler was able to squeeze me in the next day. I dropped off my jeep and unfortunately missed the last shuttle, Jeremy in service called me a cab and took care of the bill. Fantastic customer service. Jeremy called me promptly with the quote and reassured me the team would have her back on the road in no time. If I have another issue there is no question I'd happily return to Moncton Chrysler, faith restored in a large dealership. Thanks

moistbuds

This was my first time getting a "new" car and Georginia was very patient helping me find the right car that fit my needs. I would definitely recommend this dealership and Georgina to anyone that was looking for a new or used car.

Kira Miller

Big thanks to my sales rep Richard getting me into the perfect car! Couldn’t be happier with my newest purchase and how smooth the whole process was from start to finish.

Wayne Proudfoot

Great team! Great service! I've had excellent service when dealing with the MCS team! If you're looking for a great deal, go in and speak Dan McGrath!

Susie Gunderson

I would like to take a moment to share with you my experience with this dealership and the reason why I will only purchase my vehicles from Dan McGrath I've purchased 2 vehicles from Dan and can honestly say that he is a class act. Customer service is his priority. From the moment we met, he was easy going, friendly and valued our vehicle requirements. He showed us many options until we were happy and never pressed a decision. He was more of a guide than a sales associate - he match us to a vehicle and not a vehicle to us. When I am in for regular maintenance, Dan always has a big hello and checks in to make sure that everything is well. If I have a question or a concern he is always available and has a common sense approach when making decisions. You feel valued. He introduced us the Jeep Community and tagged along for our first adventure. Thank again Dan! Always a good time.

Karan Wood

Purchased a used 2018 Jeep Compass. Roger Sealy the salesperson was fantastic! Couldn’t have asked for a smoother transaction. Thank you...

Rudy Walters

Our warranty was coming up so we brought the vehicle in to be looked at. They said everything was fine and sent us on our way. A few months later we take it in for the annual inspection and the dealership manages to find a laundry list of problems totalling over $4,000.00 in required work that had to be fixed immediately. When I asked how they didn't pick it up just a few months ago they told me it was wear and tear and could show up any time. I questioned how wear and tear would show up so quickly on a solid steel part such as a knuckle and they told me it was actually the bushing. I asked why they were quoting me for the full knuckle and they changed it to just the bushing. This happened with a few parts until the bill was down to about $1,200.00. Either their techs didn't inspect the vehicle properly before the warranty expired or they intentionally deferred work. Either way I would strongly suggest avoiding this place.

Nancy Poirier

We just bought our 4th Jeep with Richard Steeeves . As always Richard did not disappointed us. We just picked up our Jeep Gladiator yesterday and Richard and the team made the purchase so easy they went beyond our expectations by not only finding us the Jeep we wanted but also the colour we wanted . Again may thanks Paul and Nancy

Dan Fearon

Good service

erika okazaki

Never again. $500 to not fix the air conditioner! After 3 hours waiting they asked me to come back into weeks because they don't know what is wrong.

Christian Caissie

Thay have Wranglers.... Wranglers....

viciouscanadian vixen

This is my second vehicle purchase with Moncton Chrysler. After some hiccups credit wise from my past, both times I needed help with financing that banks wouldn't give. Mike wasted no time getting my options in order and kept in touch to keep me updated on progress. In less than a week (with the help of the lovely Suzanne Beggs!) I had financing and test drove a vehicle. My life and work schedule (like many!) is crazy and all over the place, but they were always available. My questions and concerns after the test drive were immediately dealt with; no impatience or hesitation and I was in my car within 24 hours. Everything was seamless and stress free! :)

J Spe

The definition of an appointment is as follows. "a formal arrangement to meet or visit someone at a particular time and place" Making an appointment with this service department is useless. I was scheduled for 8:00am for a 1 to 2 hours labor job as per service representative. Called at 3:00pm to confirm truck was ready and was told they would need to keep my truck for an additional day as the part arrived late. My issue is I was called over a week ago to say the ordered part had arrived. When I brought attention to this blatant lie to the person on the phone he changed his story saying he did not have my appointment in the system. Again a lie, I asked why no one called to ask what my keys were doing in the drop box this morning inside the sealed envelope with all the information written on the outside of the envelope like time of my appointment, reason for appointment, my name, and my phone number, he then says "sorry I don't know what to say" The worst part is this is the second time in 2 weeks my truck has been there for several days for the same problem.

Kari Daigle

I had a delightful experience from start to finish purchasing a vehicle from Moncton Chrysler. Christian was nothing short of excellent. He was easy to talk to, answered all of my questions, and went above and beyond to make sure I was completely satisfied with my new vehicle. John in finance was also great and the process was completed with ease. The truck was delivered and looked amazing! I highly recommend this dealership and their fantastic staff.

Michael Burr

My salesperson Tania was extremely honest sent me excellent pictures and video even FaceTimed me on the purchase of an 07 Jeep Wrangler unlimited due to Covid restrictions were unable to look at it in person the deal was done and the Jeep delivered to me and was even better than expected very nice vehicle detailed to a very high standard. Thanks to a great team .

Marc Melanson

Paul G helped us out great.

Nick Stewart

Service beyond the floor Bought a Chrysler 300c from Jonathan, He gave me plenty of time to test drive and answered any questions i had about the car with no pressure of buying. After everything was said and done i was sent to Doug who to this day I call "The Magician" spending time to call different banks to get me approved and the best interest rate he didn't go with just the first bank to approve me he made sure the interest rate was as low as it was going to go. He brought my interest rate from a previous car loan of 29.7% to 6.9% on my new loan. After about a month of owning the car i seen Jonathan at a concert on his own time he approached me asking how i was, how the car was running,if i still liked it. told him loved the car but there were some problems and he assured me they would get them fixed. The next day he called me to make sure i had the time and made the appointment for the techs to look at it. The on going service was unbelievable, he cared more about my satisfaction above the commission. I am now in the process of buying a second car/van from him for my wife.

Keara LeBlanc

This was our first experience with Moncton Chrysler Jeep Dodge. Everyone at the dealership was extremely helpful and friendly! Joel Leaman was an awesome salesman, he really listened to what we wanted in a new vehicle and what we didn't. He worked hard to get us the vehicle we wanted at a price that worked for us! We definitely recommend Joel and the entire Moncton Chrysler Jeep Dodge family. We are extremely happy with our 2019 Jeep Cherokee Trailhawk! :)

Rene Melanson

Dealing with this dealer, and with Roger Sealy in particular, is like dealing with a friend. You would not regret going in for a visit to meet with Roger. You will quickly see how they think outside the box. A few minutes on the phone with Roger and I knew I had a friendly, knowledgeable person on the other end that cared about what MY needs were. He was so great that I ultimately decided I would be buying a vehicle from him that very day before even setting foot in the dealership. Thanks Roger. You were great, the Cherokee's great, wife is happy, I'm happy! :-) -R&N

Scott Lewis

I recently purchased a 2021 Ram form Richard Steve's. He was very helpful and would highly recommend Him as a Sales Guy to Buy From Also John Thorley was great in explaining everything on the warranty and the financing. Overall Great Place to Buy a Vehicle

Terry LeBlanc

Never in my life have I experienced this kind of service. I went to test drive a vehicle for my cousin that lives overseas, upon my arrival (15 minutes late) i ask for the salesman “claude” who was apparently aware of me coming but had forgot, called the initial salesman for info which was fine. Thus, my wife whom had spoken with that salesman told “claude” she did not want to deal with the other salesman because of his attitude over the phone. As i could feel his frustration as his shift was over in 10 minutes, my wife apologized for being late and said we had some unforeseen events on highway but we were there for a sale etc.... He proceeded to turn around and tell us “ you guys can leave if you want” needless to say, I LEFT! This is certainly not my first rodeo buying a vehicle from a dealership but it will certainly be my last time stepping foot at moncton Chrysler dodge on mountain road.. Id like to add i’ve always been treated with respect at Bouctouche Chrysler dodge, Taylor Ford and (twice) at Hyndai Rally Sports.

jwmilburn68

Joel Leaman was an excellent salesman. Low pressure, very patient and respectful. He found the perfect truck for me and made the experience effortless.

Roland LeBLanc

Had a great experience dealing with Jason Harquail. He dealt with the concerns I had before purchasing my 2017 Dodge Journey Crossroad. Whether it was a big or small concern. Very polite and easy to talk to . I will definitely use Moncton Chrysler again. If your looking for a new or used vehicle , this is the place to look..

Deborah Taylor Brewster

So fed up with them and will NEVER buy another Dodge product! They waste my time EVERY single time I need to get something serviced, which is why I have moved most of it to another garage.

Angele Richard

We bought a new 2021 Ram 1500 Warlock from Jason Harquail at Moncton Chrystler Dodge and we were extremely satisfied with the service he provided and would recommend anyone going to see him when purchasing a new vehicle. He really took the time to understand our needs and met all of our expectations! Thanks again Jason and will be talking to you soon when you find my dream car next!! ????

Bill Pitre

Greatest salesman ever Paul sold me two trucks so far and maybe a challenger next !!!

Julie Tardif

I am a so excited about my new wheels thanks to Joel leaman the salesman that took the time to listen to what I wanted.he sure was amazing and he took the time to go over the vehicle all the new electronics now he went over it with me and made sure I understood it all I adored his patience with me

Larry Benson

Just bought my 7th vehicle Oct 31,3019. Great sale team and excellent management. Only thing lacking at this location is the service team, Very slow and they seem to forget how to tell the truth.

Angela Demers

A great dealership. Friendly and courteous. People are nice and helpful.

Cassy Mann

If I could give 6 stars I absolutely would. I am so pleased with my recent purchase from Moncton Chrysler. I was working with Sam & Marie and they helped me TREMENDOUSLY with this purchase! I am do not have 1 bit of buyers remorse infact, I am feeling quite proud and happy with my new investment. This was not an easy process, dealing with banks, insurance and paper work.. I am so grateful for Sam and her expertise, I literally will not recommend anyone else when it comes to purchasing a vehicle, I am confident that all my family and friends will be taken care of if I send them Sam's way. Thank you!! I am sooo happy with my new Jeep! <3

Eric Brun

Not impressed with the service department

dylandan11

this is the second vehicle me and my fiance have purchased from Moncton Chrysler superstore. I always go to John Thorley cause he always made us feel comfortable as a gay couple purchasing a vehicle. When i purchased our first vehicle 3 years ago i had credit issues, with the help of there awesome finance team i purchased a used car i wanted. Now 3 years later we traded that same car at the same dealer ship it was originally purchased at and now its returned to that same one to make another person happy. John was there again to help us get our dream Ram 1500 we wanted and the pricing we wanted too. Honestly your looking to buy a car anyway why no go see the best Team so you can get the car you want at a price you can afford. Then grab a prize from there massive prize mountain and have fun with your purchase.

Mike Day

Great sales team. Great trucks

Daniel Dallaire

Been a client since 2011-2012 . 4 vehicle puchased always great .

Wayne Gallant

A very good experience dealing with this dealership. This was my first time buying a vehicle here and I found them to be honest a up front with all their dealings. They made sure I understood everything and went out of their way to make sure I was happy when I left with my new truck.

Tommy Dominix

We had a great experience in perched a New vehicle our sales rep was Richard Steeves he was great and Professional and help us go thorough the process very easily so thanks for your help and Were loving our new suv

Crystal Crowe

Friendly staff but waiting area is not wheelchair accessible unless you leave the drop off area go outside and come back in to their sales floor.

Terri Thomas

Took my truck here because I was getting an error code. $1200 and a week later, I brought my truck home ON THE HOOK! Initial problem was misdiagnosed according to 3 honest mechanics, then Moncton Chrysler tried telling me my AC needed replacing. When I told them to disconnect it, they sudden found another $1800 problem. I showed up unannounced, paid the initial $1200 bill for the problem they didn’t fix and they didn’t have the *COURTESY* to send me home in their courtesy shuttle because I pulled the plug on them ripping me off any further. In fact the shuttle driver saw me while I was waiting for the tow truck, asked if needed a ride somewhere and the service advisor yelled over “NO SHE DOESNT GET A RIDE” so I had to take a taxi home AFTER spending $1200 and them wrecking my vehicle I DROVE into the dealership and had to get towed home!! Take your vehicle to Bouctouche Chrysler- they have a 4.5 star rating for a reason!

Julie Richard

What a great experience with Sam Martell at MonctonCar Guys! I had a car I wanted to trade in and only had for 12 months so it was a tougher deal. She went above and beyond (which is a HUGE understatement) to get the deal done. She wanted to make sure I got the vehicle I really wanted and made that happen ♥️ If you’re in the market for a new car make sure you give Sam a call, you won't regret it!

Dustin Aubertin

Just purchased a 2021 ram 1500 classic night edition. The experience I had here was fantastic and is second to none, I was being jerked around by other dealerships and the sales person at moncton Chrysler understood my situation and was motivated to get me a vehicle I wanted and did it fast. Very highly recommended. Will be directing all my future business here.

Jim Wortman

Ridiculous pricing on plastic grommets.pac of 8 selling for over 60 dollars same product available on line for less than 15 dollars

Rachpal Sehdev

BEWARE!! This is the worst dealership you can ever think of dealing with. They made a deal with us on the 2018 Laramie Longhorn the last day of the month (Feb 28, 2018). They were very desperate to make the deal because they didn’t meet their quota for the month so agreed on the price we were getting from Toronto. They did a hard credit check, took a $2,000 deposit on the credit card before close on Feb 28th, and said we will send the guy in the morning to pick you up and then you can drive back in your new truck. The sales rep called at 11am the next morning and said I have a bad news……we can’t honor the same price anymore because the rebate program from Chrysler has changed and the pricing has gone up. I said what is this about?? My deal was done yesterday so it would fall under February and not March. He didn’t have a good answer but kept apologizing. He returned our deposit but we were back into a hole. The manager was so coward that he won’t even speak to us but instead had the sales rep call us and apologize. In short……DO NOT DEAL with Moncton Chrysler. They didn’t know how to run a dealership, so BEWARE!! They are a bunch of CHEATERS!!

Phil Lajoie

Poor service and I feel like they try to take advantage of their customers.

Mack Cain

If you want your vehicle to last do not ever get it serviced at this place. They can't even put and oil drain cap on properly and don't fix anything right the first time and charge you more for it the second time. Do not ever go here. Stay far far away.

Bobby Gibbon

I dealt with numerous salesman in my search for a truck at a number of dealers, Richard Steeves at Moncton Chrysler far exceeded all of them. He was personable, respectful, honest and prompt. Not much more you can ask for in my opinion. Great experience making my first truck purchase. Highly recommend Richard if you are in the market for a vehicle

Corey Sanford

Brought my jeep in to have a grinding noise in the back looked at. I told Donnie from service you'll only hear the noise with the windows down and when it starts or reverses from zero. Donnie called me back shortly after I left to confirm he had heard the noise and would have it looked after. I got a call later on stating that it was my heat shield that was rusted out making the noise. So I pick the jeep up as they needed two days to get the part to fix it. When I picked the jeep up I was advised the tech who tested drove the jeep did not hear the noise and wasn't sure what made it. I bring the jeep back and get the shield replaced and when I got home it was making the same noise. $300 down the drain because Moncton Chrysler guessed what was wrong. I called back and got Gabriel on the phone and he sounded as if I was bothering him when I was asking why they told me they would fix the noise but decided to do other work. He then asked me "what do you want me to do" to which I replied fix my car and not guess what's wrong only to make me come back and pay more money to guess again. This time he replied "do you want the appointment or not" so I asked for his manager. So I get on the phone with Luke twice. Both times they dropped the call which I had to call in again. I spoke with Kim asking why they were hanging up on me for a good two mins before she sent me over to Rick. Rick then started saying I was breaking up when I would speak. Kinda funny I can speak to service twice for about ten mins total but the second I speak to a manager my phones cutting out. What's the point of bringing your car to these guys who charge $99 for a diagnostic fee when they can't even fix the issue?

Roger Parlee

Went to get a great deal and did so

Laura Lerette

Had an appointment for 10am for a tire change and oil change and at 12 noon they said it would still be a 2 hour wait. If they are running on a skeleton crew like they claim maybe they should be booking so many appointments. Service desk was not social distancing. If it's going to take 4 hours to do something that normally only takes one hour you should really being telling people a head of time as some of us dont have 4 plus hours to walk around and wait for their car. Waste of gas and waste of our time

Peter Bryant

Time to spend some money on a new building at a new larger location. Showroom is mess no privacy when dealing with salesman. Not a place I want to shop at on the future.

Brian Maybee

I have been dealing with this Dealership since 1981. Both for vehicle purchases and service. My latest visit was due to a screw puncturing a tire in my 2 month old vehicle. Despite showing up without an appointment 1/2 hour before closing time, my Jeep was accepted and I was back on the road in about an hour. Every effort was made to accommodate me, without complaint, and with a smile. It is no wonder I keep going back.

C. Sean Adams

Fantastic experience; my first with this dealership. I called in and spoke with Richard Steeves who found me the exact Ram I was seeking (no easy feat in this market), helped me secure it and aligned me with with a great deal. Richard is friendly, responsive, straightforward, and knowledgeable - all of which were appreciated and led to this review. If the vehicle performs anywhere near as well as Richard, I'll certainly be back.

Rachel Pitre

Richard Steeves has been super great and so patient with me having to deal with the insurance. I would totally buy my next car from him (hopefully I won't ever need another car lol). Nicest guy ever. Thank you so much!!!

Zero Degreez

Bought my new truck in record time with zero hassle, if I had 40 grand more ide do it again

Brianna Hamilton

Great service every time!

Jeff Eagles

Absolutely great service!! Staff is very well informed, professional and provided clear communication during each step. Next vehicle will definitely come from them. Thank you for the amazing support

Linda Burns

Matt Lutes (salesman) went above and beyond for me! He found me exactly what I was looking for! I would definitely go to Matt in the future! Doug however (finance guy), not my cup of tea. Pushy and rude in my opinion. Almost lost the sale for Matt. Luckily Matt had the personality, attitude and vehicle that i was looking for.

Tanya Weatherbee

I pulled into service and was greeted by Rene who was very friendly and asked about my vehicle concerns. He advised they would get my vehicle in as soon as possible and confirmed the number to reach me at once my vehicle was finished. He explained there was a waiting area or could provide a shuttle to get me to work- my sales person had already arranged a vehicle for me. I was back in my vehicle before my work day was over and no charge thanks to my warranty coverage ! Thanks to everyone at Moncton Chrysler for another great experience :)"

Pierre Butt

Best dealership on the east coast ... Buy your truck from here!

James Shabatowski

Super friendly. They saved us on our road trip from PEI to Ontario, had us back on the road in a couple hours. Can't thank thwm enough.

Karen Cook

Great for storing my tires for me. Seem a bit slow on a tire change over

T S

Don't go to service unless you have a day to waste, 4 hours after appointment time vehicle finally gets in, no repairs done. Waste of time. Your appointment time means nothing here. Oh and the parking lot is ridiculous.

Melenda Richard

Just bought a new car great service with Tania Maillet ???????? if your looking to but a new or used vehicle go see her she will make sure your happy and satisfied with your new ride.

danny killam

Just bought a Used 2500 power wagon through them and it was great. I dealt with Matt Lutes and he was great, treated me with respect told him what I needed and my price range and found me the vehicle for my needs super guy. have had a chance to try out the service department yet but hopefully it will be as good.

Matt Gaudet

My wife and I decided to trade our Suv in for a truck and shopped around at every dealership in town and some out of town. We felt right at home when we walked into this dealership and met with our salesman Christian larocque, he not only took his time to understand what we wanted but was not pushy like a lot of salesman we met . Christian really paid attention to what we were looking for and on the date of delivery of our new 2021 warlock he surprised us with the extras already packed up for us which was a truck bed tent, some sporty water bottles and dodge swag that we love also had the truck ready with some aftermarket accessories we requested this was very surprising cause it was only mentioned one time in the beginning. Christian also through txt msg has been like a Friend throughout this whole experience always quick to respond and available to assist . About 2 months later he did a follow up call to surprise me with even more exciting news . Unbeknownst to us he put our names in a draw and we were the winners of very cool inflatable boat that we look forward to using. Now you may all be thinking I’m very happy because of all the extras and trust me I am but trust me I am not an easy fella to please and this guy has earned a lifetime customer, your looking for a vehicle give Christian a call you’ll see what I mean. Thank you Christian Matt & Marie

Rob Roy

Very professional and easy to deal with. I've helped other people buy 7 vehicles from area dealers in the past year and a half. Joel Leaman and John Thorley are head and shoulders above all the other dealership people I've dealt with. Very straight-forward and trustworthy. Joel went beyond my expectations to give us a great experience in buying a Jeep Wrangler. I strongly recommend anyone wanting to buy a vehicle to see Joel Leaman at Moncton Chrysler. You won't be disappointed, he's great!

Jordan Gallant

Beyond slow takes them an entire day just to do a oil change on a vehicle and that's with an appointment.

Melissa Oatway

Just purchased a beautiful 2018 Jeep Grand Cherokee Limited last week. Kudos to Jason Harquail and Roger Sealy. Both of these guys went above and beyond to make sure everything went smoothly. I would definitely recommend Moncton Car Guys to anyone looking to purchase a new vechicle. Thank you both for everything!

gabriel gaudet

Nice place buy a car really nice personal see Tania maillet really good service

Stacey Phillips

My experience could not have gone any better at any other Dealership. Jason Harquail was polite, easy to deal with & kept the communication open by even following up via text if I needed anything. Victor was fast and efficient when entering financing details & Doug was incredible closing out the deal. Doug you took the time to go over important information about warranty and even some ‘fun facts’ about my JEEP. I can’t thank you enough MONCTON CAR GUYS for the Exceptional service and making my experience a memorable one driving away in my 2018 Jeep Renegade Limited (with a FULL tank & FREE GIFT of my choice I might ADD)

Jessica Poirier

We truly had the best experience with the Chrysler team! We went in to trade our cars to get an SUV at a good price, and Jason Harquail couldn't have done a better job at finding the perfect jeep for us. He went above and beyond to make sure everything was just right for us. Highly recommend talking to Jason, so he can help you find the perfect ride for you!

Ray Barnwell

Took car of my car after moving across the country. And transfered my waranty.

Shawn McPhail

like most people now we started looking on line and finally picked out a truck that fit our needs . Started by finding out how much my trade in was worth ,then let them know what truck I wanted and was hooked up with Shawna and she came in on her day off to help finish the deal off and that afternoon we where driving home in our new truck .

Kevin Donovan

The experience from start to finish with Shawna (Sam) Martell was great. She listened to what I was looking for, found a perfect match and I am very pleased with my recent purchase of a 2021 Jeep. Would highly recommend Sam to anyone looking for a vehicle, you will be pleased with the care and attention she will provide you. Her follow up after the sale reinforced that she does care for her customers.

Ryan Senior

Love this dealership! Everyone I've dealt with has been excellent, highly recommend the team at Moncton Chrysler.

Michelle Landry

I have to say we are à Jeep/Ram family and Moncton Chrystler, Dodge, Jeep Ram did not disappoint. We were very lucky to get Sam Martell as our sales rep. and she made sure our experience was stress and worry free, she was very accomodating, and incredibly fast ! We litterally spoke to her around 10h30 for the first time, and drove away in our brand new Jeep Grand Cherokee L at 3 o'clock the same day. Thanks again for exceeding our expectations !

Sarah Dean

This place is fantastic! My boyfriend and I both bought new vehicles from here within the last month. We live in NS but will be back to buy from Jason Harquail. Thank you for the wonderful experience

Kyle Thibodeau

Dealt with Joel in buying a new truck. He was nothing but professional and courteous the entire time. He wasn't pushy and gave me a chance to really take my time during the buying process. Will definitely be back to see him again.

Johnson Johnson

This dealership in the service department specifically is only about collecting as much money as possible from a customer rather than working towards customer loyalty. They will not address a specific issue and claim the issue has been fixed by having the customer pay for work that will not fix the issue the first time bringing your vehicle to get serviced. They will also go out of their way to intentionally cause issues to your vehicle to think the customer will bring their vehicle back to be serviced. FOR ANY INSTANCE, PURCHASING A VEHICLE, OR THE SERVICE DEPARTMENT, DO NOT USE THIS DEALERSHIP. Please, take my word on this, or your experience here will be just like mine, and the others who have written reviews regarding the service department. The service department at Moncton Chrysler are scammers. I noticed the service manager comment on other reviews to make the dealership regard no fault of their own, that is bogus. This review is as truthful as the others without explaining my exact situation. Zero stars.

Steve Hebert

Always great service when I go and I purchased a ford threw them

Edward Demont

I would like to thank Dan Magrath and Diane for the way my wife was treated while she was there for service she was very happy and felt respected keep up the great work guys and girls thanks you got a customer for life ????????????????????????????????

Marlene Moore

Matt Ivany is the guy you need to see if looking for a vehicle here. Amazing service. He genuinely cares about what you are looking for in a vehicle and will not stop until he finds something for you. Very kind and sincere and extremely dedicated. Can't say enough positive things about this salesman. My previous experience was not so great with another salesman there. So do your homework first. Just go see Matt. You won't be disappointed!!!

Joanne Kenny

The personal service we received was amazing. Our sales person Claude followed up with us after our first visit to purchase and was able to get us exactly what we were looking for at the price we were looking for.

Jay HIlchey

I travel 180 kms, passing 2 other dealers Roger is that good Roger goes that extra mile, every time to not only find me the vehicle i want, he also has assisted me with my service needs. 8 vehicles later i know i can rely on him yo help find what my family and i need, without sales pressure and always ar a fair price.

vye malley

Very afficiant. Comfortable surroundings. Pleasant staff.

leigh roberts

Dropped in for a vehicle check up and some recalls. Staff was friendly and a courtesy shuttle was available. They called a few times for the appointment reminder which was good as well. I returned a year later to purchase a new vehicle they made the process very smooth and provided an excellent buying experience. The staff again were extremely helpful and friendly

HeWhoDies

Best dealership we've dealt with in ages.

Robert Breau

I am very disappointed with the service dept at this dealership. I have bought 4 new Dodge/Jeep products in the last 5 years. Three of them from this dealership and from Roger Sealey. Dealing with Roger is always a pleasant experience and feels more like chatting with am old friend than purchasing a vehicle. Roger is probably the only reason I keep coming back. The vehicles were great and practically trouble free which is good considering the lousy and shady work coming out of their service dept. My last purchase was a 2018 Ram Limited and I had the undercoating done. This was not part of the deal or negotiations, I flat out paid for this service. I had my truck on a lift ( at another garage) and noticed the " lack" of undercoating. The doors, tail gate, inner fenders, rockers, most of the cross members, as well as above the spare tire had zero undercoating present. They had spayed some on parts of the frame and a little on the muffler( I suppose to make it look like it was done all over. I am very disappointed and insulted and have to say this one is the straw that broke the camel's back. In no way is this directed at Roger Sealey and I would buy more vehicles from him if ever he was at another dealership. My truck is being undercoated tomorrow at a local undercoating garage. I would rather pay them than to have the service dept at Moncton Chrysler redo it even if was at no cost.

Kelly Martin

I have purchased 3 vehicles from Moncton Chrysler and have been very satisfied with my salesman Darren Crossmam and always happy with the service department too!!

Troy Alan

Just a quick note to praise Moncton Dodge on their customer service. I recently bought a used 2016 Ram Eco Diesel from them and love the truck, being from Fredericton I was apprehensive about buying out of my area. 4 months passed when I had an issue with the vehicle, I took it to my local dealer where they diagnosed and sent me a large quote to repair as my local dealer explained how this was not a warranty item. One phone call to the Sales Manager Nadia and one pic of the faulty item is all it took for them to properly diagnose the issue with the help of their very knowledgeable and award winning service technician. They repaired the truck under warranty and went far above and beyond to help me. Thanks Moncton Dodge!! You’ve got a long term customer!! Highly recommended -Troy

Jason Simmons

No problem with sales department but service department is a joke, period. ALWAYS ask for proof of work done. Not just a bill.

levis gionet

Awesome experience, no rush, all the staff are very welcoming. They’ve helped me find the truck i really wanted ! Special thanks to Christian Larocque salesman and Nadia, sales manager. Definitely will recommend Moncton Chrysler to anyone who is looking to purchase a vehicle.

Shelley Keith

Quick appointment. Fixed problem. Professional clean and prompt

patbreault

Searching a lot for a new truck, finaly the sales representative Christian find what i really wanted, the service is very good, the price and finaly the after sales service! Wow! what a great job thank you very much for the good service team Moncton Chrysler but specialy at Christian Larocque for the hard working and the good explanations about the electronics and features in the truck!

Doug Heisler

First of all let me say that every dealership should work the same way! The customer service is the best. I decided to buy another truck for Moncton Dodge and my Salesperson Sam came through with flying colors doing an excellent job for me. She is a credit to her profession! Moncton Dodge is very lucky to have her on the team! A special thank you also goes out to John in Finance for doing a great job as well. Keep up the great work you guys are doing. Thanks, Doug Heisler

jessica young

We were looking for a vehicle in Dartmouth and weren’t having much luck. We found a vehicle we loved but it was in Moncton! We called and spoke to them about the vehicle we wanted, received excellent service and they delivered the vehicle to our door! Would recommend them to family/friends and others!

Allan Macdonald

Great place went above and beyond. Go see Paul.

Jason LeBlanc

Straight forward to deal with. Gave the pricing breakdown right away and didnt waste time trying tell me only the weekly pre tax payment and leaving the math to me like Ralleye did. Happy to have passed on Ralleye and bought here.

crypto beaver

Jason was a breeze to deal with. By text, messenger or phone the deal was all done without having to go to dealership except to take possession of our new Jeep Wrangler hybrid. Jason and his team kept me inform from when the Jeep left the plant and a long the way until they had it on their yard. Marie-Helene in finance also did a great job make the process simple and quick Again thank you guys for the great process and service.

Cynthia Saunders

Joel Leaman, excellent salesman.

Tanveer Behniwal

you want dodge, jeep chrysler or best deal this is the place. Roger and Vincent are some smart people they really help you. RECOMMENDED!!

Wendy LeBlanc

We just purchased a 2021 Ram 1500 Classic and we love it! We had a very positive experience with our purchase. Our sales associate Jason Harquail was fantastic. He was very knowledgeable and accommodating. I had a lot of questions (I mean a lot!!) and he was very patient and pleasant with us. We did not feel pressured to make any quick decisions. I really appreciated the time he took with us when we picked up the truck. He sat with us in the truck to go over the truck options in more detail and answered more questions!! That was a first for us and pretty awesome service!! I highly recommend talking with Jason if you are looking to purchase a vehicle.

Stephane Hache

This is the second vehicle I've bought from Dwight and once again excellent service. Fast, easy and no pressure, I would definitly recommend Dwight and Moncton Chrysler Jeep Dodge.

JJ KL

It almost feels like you're in a welfare dealership, there are desks everywhere rather than proper offices, and then all of the "prizes" that you can pick from which are complete junk are just there in the middle of the place, you're practically tripping over them the whole time. When it comes to their service team, they all look disgusting and smell like cigarettes. On top of that when you try and talk to them they act like you know nothing and they know everything; you won't get my business.

Monique Legere

Very Good service! This is our 5th vehicle with Moncton Chrysler Dodge Jeep. Wouldn't go anywhere else! Highly recommend this place! ????

T C

Decent experience. Waited a considerable amount of time for an oil change and there waiting room has very limited seating forcing people to stand for hours on end, many older people being forced to stand there without being offered alternate seating or a chair. High costs for parts and repair. Honest opinion.

Donald Boudreau

took a while to get a salesperson but after the fact very helpful and informative thank you Claude

Andre Humby

“Awesome to deal with, Chrysa assisted with all correspondence as I purchased from out of province. I flew into Moncton, picked up at hotel and brought to dealership. Couple of signatures and on my way. Pleasant experience, well worth the trip. Till next time, thanks so much.”

Valerie Michaud

Best purchasing experience I ever had. Christian Larocque was honest, gave me a very good price right away, no pressure, and processed everything very easily and fast! I definitely recommend this place AND Christian. Every purchase experience should be like this.

Shelly Bernard

I couldn't have asked for better service! Paul Goguen made the whole experience easy and stress free. I love my JEEP! Thank you Paul for everything!

Don Cafferty

The Best Yet!! My wife and I have bought many vehicles and this purchase stands out as the best, least stressful experience. The dealership did not have a vehicle that matched the features we wanted and the price that we were prepared to pay. Effort was made to acquire one for us from another dealership but this spurred a hesitant buyer to commit. To meet our need, we were offered a more featured vehicle at an agreeable and a very attractive price that is affordable to us. I highly recommend our salesperson, Marie-Helene St. Amand. Behind her are a crew of people who work cohesively as a team. I asked questions and received straight forward responses from Marie-Helene both over the phone and through email. She knew who in the dealership to seek information and advice. Even with technical questions like gear ratios (Jeep Wrangler) she knew the jargon and responded substantively. She clearly understands the vehicle that she is selling. Throughout the sales process, I kept whispering to my wife that this dealership is different from the others that we have encountered. The atmosphere is pleasant. The salesperson works with others. Other salespeople who you would think are competitive present themselves to be cordial, friendly and supportive to their colleague. Another salesperson reminded Marie-Helene of a used vehicle that might meet our need. I overheard a salesperson on the telephone and he seemed to be receiving news that the prospective buyer had chosen something different and elsewhere. He responded "I understand". He had no fit and withheld any cry of disappointment. In other words, he and others in the dealership demonstrated their professionalism.

H Park

Worst service ever. Tell you everything you want to hear when working out a deal, but then once deal is done - you are treated like a nobody. Everyone lies and gives you the runaround. Horrible service. Service center tell you bold face lies assuming you do not know anything about vehicles. Horrible service. I am forced to give one star to be able to post my review. Wish I could give zero.

Paul Dickson

WOW!!.....best experience I ever had purchasing a vehicle. Enrico my sales rep was very pleasant and friendly to deal with, went above and beyond to help and get me what I wanted......Thank you

jeff wand

I have bought 2 vehicles and sales service has been great. The service dept however needs some major improvement. The mechanics work has always been great but scheduling is horrible. Today really was the worse. Appt at 10am for tires and at 330 jeep still not in shop. Jeep was not ready till after 5pm,

Joseph Duffney

I would like to take the time to send out a huge thank you to Sam at moncton chrysler for getting me approved for the vehicle i searched long and hard for. Sam was quick and on point with getting me into my new 2020 kona ultimate which i love so very much. They have given me a great trade in value for my 2014 Nissan Sentra. They even made arrangements to have my new vehicle delivered to Newfoundland which im truly so grateful for. I would highly recommend moncton chrysler to anyone looking for a vehicle. I will definitely be dealing with this dealership again in the future. Thanks again Sam you rock !!!

William Watt

We would like to thank Claude Gauvin and the whole Moncton Chrysler team for the ease with which they handled the sale of our new Jeep. Thanks for making buying a new car a pleasure. Marlen Cameron & Bill Watt

Millie Landry

Filthy. Unprofessional. Sad example of a Chrysler dealership

Joan MacKenzie

I recently purchased a Sahara from Moncton Chrysler on Mountain Road. I had visited and contacted several dealerships in search of the right vehicle. Richard reached out to let me know a vehicle matching my wish list would be arriving. Within a few days I drove it off the lot. I found Richard to be efficient, courteous and professional. I would recommend Richard to anyone looking for that right vehicle.

Chris Milton

Just bought my 3rd vehicle through Richard Steeves.As usual I got great service from Richard and hope to do more business with him in the future. I would recommend anyone looking for good honest salesman to stop by and see him.

Jeff Vicaire

I just bought a vehicle from moncton chrysler. I had a really good experience at this dealership. I didn't feel any pressure from my salesman Joel in buying a vehicle. A very nice and positive atmosphere at this dealership. I 100% suggest to buy your next vehicle at moncton chrysler. Thanks again Joel for the friendly service!

Serge Cormier

very friendly knowledgeable service and great prices.

duane hyslop

Best guys to deal with, Jason and the whole team looked right after me, and got me the truck I was looking for. Would highly recommend these guy to anyone looking for a new or new to you vehicle. Thank you Moncton Chrysler.

Thomas Dean

I’m a real customer which can be verified by Invoice number 432619, dated August 19, 2019. I took our 2004 Jeep Grand Cherokee to Moncton Chrysler Jeep Dodge Moncton, New Brunswick, Canada, needing the thermostat replaced. When I went in and spoke with the Service Writer, Billy, I informed him that we are from Tennessee and the jeep is towed behind our motorhome. I explained to him the temperature didn’t get extremely hot, just higher than normal. I told him the temp did go down once up to highway speeds, but stayed above normal. I explained I had checked that the hydraulic radiator cooling fan was operating that I checked the radiator found the top to be cold, indicating the thermostat wasn’t opening completely. Billy was working on his keyboard, so I assumed he was taking down what I had said. Finally I asked him if he would check the thermostat availability because a 2004, it might not be stocked. He replied that “will not be a problem since there were all sorts aftermarket ones available”. We chit-chatted a little while he completed his paperwork and I asked him to speak up as my hearing is poor due to many years working on Navy aircraft and engines. That led to a short discussion about my aircraft mechanical background and his friend who is a pilot with FedEx and his path to that position and him (the friend) not having to deal with passengers. I left thinking the Jeep would go into the shop about 10:00 the next morning for the thermostat replacement. As instructed next day I phoned shortly after Noon and was told to call back about 1:30. This I did and Billy informed me to come on over as the jeep would be ready in about 20 minutes. Upon arriving Billy and I entered some small talk as he brought up the invoice and told me the amount due was $566.99. This cost TOTALLY took me by surprise and I told him “that’s pretty high for a thermostat replacement”. He went on to explain that there was three hours of labor put into the Jeep, stating how the mechanic road tested it, checked to see if any codes were showing, verified the hydraulic radiator cooling fan was operating, let the car idle for about an hour and while the temperature didn’t get excessively hot it was higher than it should have been and after checking the radiator and finding it cool, he replaced the thermostat. Well, after Billy explained what the mechanic did, I reminded him what the mechanic diagnosed was exactly what I had told him the day before and that some customers know what they are talking about. At this juncture, since he knew I had a mechanical background, I had expected him to recognize that I was being billed for excessive work. To my total shock his response to my “some customers know what there are talking about” was to state “and some do not” as he handed me my bill. At that point in time I realized that I was a foreign citizen in a foreign country with NO RECOURSE, so I paid the excessive $566.99 and got the heck out of there. Now why am I writing this review? I’ll never go back to this shop again even if (and it’s a big if) I’m in Moncton NB and need a repair/service. But I felt obligated to put my experience out there so that someone looking for a repair shop has the opportunity to evaluate how we were taken advantage of. This dealership and/or its mechanic, knowing that a foreign citizen vacationing in New Brunswick cannot just leave their car while a bill is disputed, milked a simple repair with no complications into a very big bill. Anyone who has had or has replaced a thermostat must be scratching their heads over this cost, so if you are reading this review looking for a repair shop in the Moncton NB area, please be extremely careful if you must or decide to use Moncton Chrysler Jeep Dodge.

Bern LeBlanc

Parts are extremely expensive, I paid $40 for a cap that imo should have cost $1 to $2 at the most, and it was a loose fit! People are friendly and respectful

Isabelle Chamberlain

Joel was amazing from the beginning to the end, going above and beyond when it comes to customer service! I couldn't be more pleased with my new vehicle and my experience. By far the best car shopping experience I have ever had! Go see Joel!!! :)

Josh McCormick

Terrible. They will tell you whatever you want to hear to get you to buy a vehicle. I recently bought a 2012 ram, 4.7 V8. Was told twice that it had MDS. Which is when the truck dials down to 4 cyl on the highway. I live 2 hrs away and never would have driven all the way to moncton if i knew this truck was straight up V8, as i had no interest in owning a V8. Joel lied to me on the phone to get me there, then when i was about to take it for a test drive,i specifically asked him directly, " Does this truck have MDS, he said absolutely, every ram newer than 2009 has it. So i bought the truck, and later found out it DOES NOT have MDS, only the 5.7 Hemi has it. Of course its too late to do anything now, as Joel told me i can trade it in, but i won't get nearly what i paid for it in trade value. So they ripped me off completely. I will never go back there

CptGitRdun

Two good things come from my experience at Moncton dodge. 1) Friendly service advisors 2) They washed my engine after an oil change. That's where the good ends. I took my truck in and explained i was driving across the country and wanted it to be in good shape. I had almost $1000 worth of work done to it as per my request. Really long story short, they improperly filled the transmission. Meaning they didn't put enough in. So I went and bought oil and put it in myself....3 litres worth. May seem like a small amount, but it's enough to cause the transmission to do weird things. Then when I finished the job I paid them to do, truck was back to normal. Imagine that! Got the run around from the service manager who treated me like I was a brainless chimp...im a brainless chimp who happens to have 2 journeyman mechanic tickets by the way. Anyway this is just the short version to my story... I won't be going back since they have trouble completing even the most simple job you can do to a vehicle. I should go recheck the engine oil actually...it's probably under-filled too.

Alicia Richard

I just got my car through them. Sam and John were amazing to talk with. I provided a budget that they were able to work with, and even pushed to get a lower interest rate for me. I don't know much about cars and this was my first big decision and purchase made on my own. They walked me through everything clearly and shared some stories and laughs along the way. I've contacted Sam twice now after purchase and she has been more then helpful. Makes me feel like a friend than a "sale". She was patient and translucent about facts of the car. They are also very competitive with trade-ins! (I priced around and they couldn't be beat with what they offered me!) While there was a slight misunderstanding that was on my part, they offered a gift from the show room (new Bissell pet vacuum for me!). If you want a place that treats you like family, and not a walking cash machine, Moncton Chrysler is the place to go.

KRISTA STEEVES

Always wait for hours no matter what you are getting done.

Larissa McIntyre

A huge thank you to Sam at Moncton Chrysler for the above and beyond service I received while purchasing my Jeep Compass. She was so on top of all my questions and kept me up to date on every detail. I am excited to become a customer of Moncton Chrysler!

Shawn Cronkhite

Sam went above and beyond to get ya into our new SUV!!! I would highly recommend anyone buying from Sam and this dealership !!! It was a experience from our salesperson Sam to Doug in the finance department!! Thank you for all you did for us!!!!!