Reviews of Acura Of Moncton (Car Concessionaire)

lucas duplessis

In 10 years of owning a vehicle this is the worst service I have ever received disgusted how they treat new customers parts and service... ((TERRIBLE TERRIBLE Customer service)))

K Berry

Great dealer. Great service. Always treat you right. Service department is very reasonable and very well run...I'm on my 5th Acura and every time I've tried another dealer, I'm reminded of why I deal with these guys. Acura's themselves are so reliable, you pay a little more upfront but you save in maintenance costs, peace of mind and retained value...

Brenda Berry Berry

Superior product, superior service, superior team.

Terrance Léger

Just in for a complimentary oil change and complimentary car wash.

Julie Drummond

Great service and customer care

Ryan Taylor

This was a great experience all around. I'm in sales myself, and it was nice to deal with straight up salespeople who didn't try to play any games or pull any tricks. They offered me a competitive rate on my trade in, weren't pushy at all, and the finance guy even put in extra time to get me a great rate on the finance. I pick up the car tomorrow and I will definitely be back to this dealership when it's time to upgrade, as well as whenever family will be purchasing. Matt was a great salesperson to deal. Would recommend to anyone.

R. P.

(Translated) My car of choice ;-) (Original) Ma bagnole de choix ;-)

Tom Levesque

Great and very professional service. You’re in good hands with the staff working at Acura Moncton, and we’re extremely pleased with the MDX!

Scott Colquhoun

Completely ignored by sales staff. I guess we didn't look posh enough. Disappointing, as the new RDX is getting rave reviews.

Patricia Bulmer

I dealt with Michel Theriault when I bought my new 2016 ILX. What a great experience! I went in unsure of what to expect from the Luxury car world and Acura certainly set the bar high! Gorgeous showroom, relaxed and courteous atmosphere as well as the cleanest service shop I have ever seen! I was offered water, tea or coffee when we sat down to discuss what I was looking for; the staff were all excellent and really seemed to care about my needs and requirements in a vehicle. Five Stars! OH! And did I mention I was cordially invited to the Introduction of the amazing 2017 NSX Sports car?? Wine, hors d'oeuvres, music... Can a girl ask for any more? There's no question here; as long as Acura of Moncton is selling beautiful cars with this much flare, I'll be a loyal customer.

Kyle

Got a great used acura at a great price. Would recommend acura to anyone

Tyler Andrews

Great service and great cars. Will definitely consider buying another.

Bateson MacLeod

Great service

Santo Perri

New building with a great setup for customers

Altruiste Bikes

Beautiful store

Russell Fougere

Honest mechanics & great customer service. Never feel pressured.

Dan Miller

Excellent service, always friendly, highly recommended!!

Chris Gallant

Excellent service all around. Staff is always very helpful and reasonable. Always exceed expectations. Also, highly recommend using their detailing services.

Ralph Robichaud

What can a person reasonably expect when looking to buy a nine year old used car with an $7500 value at an upscale dealership that deals in cars that are in the $45,000- $85,000 range.? Well ,at Acura of Moncton, , the same high level of interest, consideration, courtesy, ,friendliness,accomodation and respect . That indeed was my recent experience, which for me ranks in the top three car buying experience in the span of nearly 60 years, and near as many cars new and used. I say, a big round of applause to Rick Cormier and his team, Lynn Demand and Kyle Thibodeau were most gracious and helpful in making this deal feel nothing at all like an ordeal. Top Notch folks!

Kha Quach

Acura's car are great car and reliable My first car in Canada was Acura TSX 2009 and this is my first time driving with snow and black iced. Even though my Acura TSX running very well and safe. I am very appreciate to the Acura Moncton and the staffs working there specially Kieran Cogan and Richard and Mike

Craig Allen

Nice new dealership. Excellent consierge service.

Tiff

I'll pass

Isabelle Doucet Sullivan

We always receive amazing service at Acura of Moncton. The service Advisor, Pierre, definitely understands what customer service is all about. He always takes the time to explain everything in detail. He is patient, kind and is not into ''pressure selling'' but will rather recommend giving us detailed explanations. He takes care of his customers and he makes our experience at the dealership a great one. We trust him. Thank you Pierre!

Vladimir Kim

Huge services fee, 800$... never go there again.

Demetrios M. Papadakis

Excellent service, polite and customer oriented.

David Michaud

(Translated) Good customer service (Original) Bon service à la clientèle

kelsey denne

They are great I love our car

Tyler Adams

Amazing experience!! Very accommodating!!

Kayode Oloye

Great, very wonderful service

Tara Fougere

Beautiful so dreamy. Friendly knowledgeable staff

Richard Ward

Good dealership. Checked out a RDX.

Boosted_135

Great friendly service

W Heelz

Good selection

S Patel (patelsr)

We were driving by and our vehicle showed that maintenance was due. As we were far away from home, we wanted it to be serviced right away. From the highway we called in minutes before they were closing for the day and Kim was able to understand the issue and was able to accommodate us and book is for the next day at a convenient time. Upon coming in to the dealership Ray was even better and made sure that our vehicle is taken quickly and made sure it was ready as we had to be on the road quickly. The showroom is clean, full of natural light and people friendly. Even the owner stopped by and spoke with us for a few minutes. Only if I was living in this area - I would have bought my vehicle here and even purchased one from them.

Peter Vienneau

Excellent service

Justin Toole

Great overall experience in purchasing my used truck from Acura of Moncton. I dealt with Bill Perry in sales who made the whole process very easy. Thanks guys I will definitely be back.

Terry Lennox

My wife and I have been dealing at Acura Moncton for over 15 years and just purchased our 4th new Acura. This one is the new 2019 Acura RDX platinum Elite. As it is a new ground up vehicle I applaud Kieran ,Mike and Sam spending 3 Hours training us with features. We have always been treated extremely well by them and Service Department. It is an excellent dealership. You should try them . As for vehicles they have tremendous reliability and performance.

Jeff Smith

Today I picked up 4 steel wheels and 4 winter tires. The pricing of the tires was OK but the wheels were a good price. As they only needed to mount and balance the tires, they already had them done before my 9AM appointment. So I only spent about 10 minutes there. That is service. I will be coming back.

Jeannette Saulnier

They sold us a car back when they were on baig Blvd . The car had been rear ended and they never told us.

Ben Mcneil

I see adds all the time about this place but ive only seen them in french never english. Gotta do better to get my money

AJ Morris

We were on vacation, 1300 km from home, and needed roadside assistance. Moncton Acura was the closest dealership and we couldn't have asked for a better place to take care of our vehicle and my family. Wendi, Peter, Shawn and Luc all went out of their way to get us back on the road quickly and safely. This dealership is a testament to how customer relations should be done in this day and age. Having Milli around doesn't hurt either!! ;).

C Aube

Our experience with Acura of Moncton has been a pleasure. Service personnel are courteous, professional, and efficient. Our next purchase almost certainly will be from this dealership.

Rinel Mihalcea

Very nice car professional mechanics very friendly people fast service

Peter Bryant

Acura cars

Artem TSc

Inconvenient working hours

Graham

Excellent Service! Sales (both new and used). Best experience of any dealership (new and used) that I have ever had. Work is always completed quickly and efficiently. Honestly this Dealership is second to none. Moved from Mercedes to Acura. So happy I replaced my second car with Acura too. Quality, function, reliability fit and finish were all over delivered. Putting a new car warranty (up to 200 000 km) on a used car (for a minimal cost may I add) speak volumes of their confidence in their product. I should have done this years go. Key people for me so far have been 1) Gary Aguinaga (sales - in my opinion: the most honest, efficient, realistic and helpful person in car sales yet. He understood me and helped me. There was no quibble/bartering involved. At no time during 2 sales was there any feeling of having to take extra caution. Factual help from someone who cares. Also discussed the end of the road when I’m done with the car and financial options that would help me then. 2) Mike Smith (finance) - Pleasant, efficient and very informative. Deals were swift and there was absolutely no buyers remorse or second guessing. All options were given and the best fit for MY situation was done. Very pleased. A huge thank you to Acura Moncton. I have the feeling we will be there for life.

charles onat

The worst experience and dealership ever! I got a 2016 Ford Edge from them in September 2021. The check engine light started showing just less than 2 weeks after purchase. I sent them a message and they never replied or followed up. I took the car to them and was told that it's already more than 30 days that nothing can be done. VERY TERRIBLE CUSTOMER SERVICE AND DEALERSHIP!

Gary Aguinaga

I was hacked and had a review passed on that was bot my doing. Know the team at Acura and even worked there and all super to deal with. Good luck Team Acura

Leo Denise Belliveau

Best dealership that I ever dealt with, they are very accomodating but the Peter and his crew in service are exceptional...would recommend without reservations...keep up the good work

adam allen

Friendly staff great mechanics.

Adam Allen

Best dealer and service anywhere. Super friendly and helpful staff.

Paul Blanchard

Great service. Dropped in with no appointment and they took care of me right away. They even let me have a car

Bill Bulmer

Great service In the parts department. Thanks Nick!

Danny Cormier

Great dealership, great service!

Wendy Guenter

Great service from the sales team at Accura. We dealt with Sam and really liked his professional, informative and friendly approach to selling us our car! Would recommend going to see him!

stephanie roy

I just bought a 2013 Hyundai Sonata from Acura of Moncton and I am very happy with this choice of car. My salesperson was Bill Perry. I couldn't have been handled better. He just called to follow up on my purchase which took place last week. My family and close friends are amazed with the top of the line features on this car. I am beaming!