Reviews of Subaru of Mississauga (Car Concessionaire)

Richy Milo

Had the pleasure of purchasing a vehicle from Darryl Monisse. He was fantastic to deal with, especially after giving him a laundry list of concerns, he delivered on his promises! Darryl introduced me to Robert and these guys made me feel like I was buying from my brothers! They exceeded my expectations of a dealership transaction. 5/5 recommend them!

Neil Aguilar

Service is always great at this place. I even had a free oil change for today. They are always reasonable on their cost of repair of course considering that it is a dealership. I find them very honest too.

Filipe Vieira

Bought a brand new 2021 Outback and the service was great, the showroom looks good even with the construction and Danny Li was very helpful in getting us a good deal that benefitted everybody. Would definitely buy my next car here!

Andrea Howson

Great used car purchase experience! Emad Huda was my Sales Specialist and he made me feel comfortable and knowledgeable about the used car I was interested in. This was my first time ever trying out the Subaru brand as I am a long time GM fan. The test drive was also educational and informative. Emad was the best to work with and it is the first time I have purchased a vehicle in one visit. I highly recommend Subaru of Mississauga and especially Emad. Thank you from a very happy customer!

yunxue Shen

Eva Sun is a very kind and responsible person. She is a very good sale person. As a customer, I feel so lucky to meet her. She is excellent and good service person.

Kelvin Wong

Good service reps but their complimentary car wash is not touch-less so beware if you don't wanna scratch your car.

Miguel and Romina Arias

Fiorella was an excellent sales agent. We did not feel pressured at all. She was patient, honest and direct in helping us match our request with what Subaru had to offer. We were wary of the sales pressure because of our past experiences with previous car dealers so we were pleasantly surprised with how Fiorella and even Barry conducted business. We are very impressed with the sales service and are looking forward to the same A-class service from the Maintenance/service department.

Brandon Paolucci

Bought my First New Car from Subaru of Mississauga. Process was extremely easy. Christian Devlin was quick to answer any questions and even added some last-minute things to my 2022 BRZ. Would recommend

Justin Zita

Terrible experience. Appointment for my Legacy @ 10:15, arrived 10:10 and was told I would have an update by noon, was told nothing until I arrived back at 1:30. My car was only beginning to be looked at nearing 3:30. In total after getting terrible time estimates and 7 hours later I receive my vehicle with scratches on the bumper on the bumper from their car was. Credit deserved to their mechanics, they do well and seem to want to help. The rest of the service department I cannot say the same for. Still will never be bringing my service back here.

Thayalan Karthigesu

I was a few minutes late for the Appointment but kept my appointment and was able to drive out within an hour after service Took extra preventive measures inside the building to control spread of COVID 19 Lives 70 Kim’s away from dealership but chose to go there because of the great care and treatment given to me as a customer when I purchased the car

Danielle Robinson

We could not have been treated better by the team at Subaru of Mississauga. Everything was efficiently and transparently handled with a great deal of respect and care. Darryl was a delight to work with and will have our business ever after.

Meg Myms

Darryl was superb and very helpful. I wasn’t sure of what I wanted but he came through and explained everything to detail. Would do business with him over and over. Service was exceptional.

Freda SG

I’ve always had excellent service from the Subaru location on Mavis Road in Mississauga for our 2018 Forester. From our initial purchase with help from salesperson Izabela Kosmowska to our service department rep Clifford, we have had ongoing outstanding service and attention to detail. I highly recommend dealing with this location and these representatives for service and dedication to customer satisfaction.

Eddie Castro

Went here for a standard oil change and maintenance check. Kind reception and very helpful service Consultant. Shame about the lack of amenities due to covid but what can you do! There's a time Hortons nearby too if you wanna walk 5 minutes and get a snack anyways. Overall, waited an hour or so and had no issues

Patrick Mendoza

Thanks to Rich and Eva, they made my purchasing experience worth it. Rich made me feel welcomed and comfortable with my choices when it came to purchasing my WRX and I would say a very transparent sales person. He is very informed and knowledgeable with the products he sell and represent. Would recommend anyone that is looking into Subaru to ask for Rich. Eva was very informative when it came to the interior and features of my car.

Matthew Rozek

Just a good, honest car buying experience. No hustle, straight facts and smooth process. The car was ready earlier than promised and when we came to pick it up, everything was ready, the Sales Rep took his time to explain everything and make sure we were satisfied with the car before we drove off. I enjoyed buying the car there and would definitely go back.

Matthew F

Purchasing experience was phenomenal. Danny maintained an excellent level of sincerity and professionalism in finding the right car for me. I never felt pressured to make a decision. Danny went above and beyond and I would highly recommend him to anyone

Beri Hurtado

Amazing experience at this Subie dealership! ???? The customer service is great, the gentlemen who helped my boyfriend and me were really nice, no pressure whatsoever, and provided ALL the information that we needed. I believe their names are Darryl and Shane. Kudos to the two of them. Definitely 5 star staff members!! When it came to the vehicles, they have a wide selection, and of course since they are Subaru's they're AWESOME ????????????????I do recommend this dealer for anyone on the hunt for a Subie for a good price and financing. You guys rock!

Tibish m

Worst dealership ever.. The person at the help desk of the service department is so rude and indifferent that she does not care if she gets any business or not. This dealership cost for servicing is through the roof and the employees attending the customer call does not bother to even justify the cost..18k km's service at this dealership costs about 800$ while the same service in another dealership costs only 400$.that's ridiculous!! They are like, that's our charge ;if you want come use it, else get out of here. Subaru may be making great vehicles but such dealership and employees keep customers away. Definitely do not recommend this dealership for any service related appointments.

Jin Kim

Darryl and his team at Subaru Mississauga provided fantastic service. We are very pleased with the level of professionalism and the willingness to go beyond to make things just right for us. Thank you, Darryl and Daniel!

Ilona Chodnicka

I was able to schedule factory recall repair online, within probably 5min. Very nicely done. That spot was indeed reserved for me when I arrived, and all was done while I waited (about an hour). There is Tim Hortons and several other restaurants about 2min walk from the dealership, so I had my chicken soup while they were fixing my car :)

Zsolt Z

Elliott is a tech at Subaru of Mississauga who’s service is second to none. Never in a million years did I think I’d even consider bringing my STI to a dealership for diagnostics (as these vehicles are catered to only by the aftermarket) but Elliott made it a very comfortable experience. There is a big difference in the quality of work from someone who is just there for the hourly pay compared to someone who has chosen a job path because of their passion for a specific vehicle. I can't speak on any of the other staff at this dealership, but whether you drive a base model Outback or a fully built STI, Elliott is someone you can trust to take care of your Subaru.

Loc Nguyen

I was looking for a Subaru Outback and decided to contact Fiorella at Subaru Mississauga. She is very friendly, helpfull and professional. She helped me to prepare the best quote with all incentives I could get and get her manager to approve special discount for my 2020 Subaru Outback Limited model. She arranged my pickup date just one day after I came and signed all documents. She also helped me to pick the good number for my new license plate. She even looked for a big blue gift bow to put it on the car hood for me as a birthday's gift when I came picking up the car. I am really impressed with Subaru Mississauga service quality and friendly staffs, especially Fiorella. I will refer anyone who is looking for Subaru car to contact Subaru Mississauga and reach out to Fiorella.

Penny Mirams

Darryl was excellent to deal with. He sold cars to both me and my husband, very friendly, helpful and informative. He made the process a pleasure. We will be back for sure. Penny Mirams

Yves Bouchard

I bought a 2013 outback from Subaru Mississauga, hoping I would get the piece of mond of a Subaru dealership, well i was wrong. After few months, the water leaked through the windshield. I contacted the dealership/ general manager who assured me it was not cover by the dealership and it might be cause by movement in the frame. I even send him this picture from a well reputed auto glass repair shop and he never responded my email. Last week, with less than 6000km I had the sad news, that my Subaru needed 4 new tires. How can the car pass the certification...right they do it themselves. How is this possible a dealership that is so money driven and poor service can tarnish the reputation of such s great car (i owed 7 subaru prior to that one). I would personally never go back to Subaru Mississauga and I am contemplating buying another brand in the future. Here are the proofs of my claim. My car is in a garage, and I mostly work from home this year so it was just late spring in a rainy night +my car was left outside) that i realized my car was filled with 2 cm of water

Shier-Allan Layson

I had a very pleasant experience here at Subaru Mississauga, Danny Li was very accomodating and knowledgeable. Worth the drive all the way from Whitby!!!

Dipak Pandya

I had very good experience and staff are supportive and cooperative. They understands customer requirements and work accordingly. I really appreciated them. I am very happy to refer your dealership to others.

arfeen ahmad

This week we got our second Subaru from Sunny. He made the transaction very smooth. Loving this new Ascent with hitch and Bike rack installed ready for summer. Congratulations to Subaru of Mississauga for having such a knowlegeable member in your sales team. Just to provide background, switched to Subaru couple of years ago. Over the past couple of years, Sunny has been a wonderful ambassador for your dealership. I have never experienced this level of customer service.

Eustace D'souza

Fantastic experience. Under panel of my car had come loose and was touching the road while driving. Went in without an appointment hoping for some help. Not only did they fix the panel quickly I was shocked when they returned the car washed and clean. Service advisor Steve who had helped me once before was fantastic. You have a customer for life. This is why I own two cars from your dealership.

Bruno Cao

Very efficient service. Arrived at 8 and winter tire switch regular maintenance takes only 1.5 hour. Will come back again.

Jack Davenport

Overall experience was fine, service was done pretty quickly. Although the service checklist came back all green when I know there are a few issues like brake rotors making noise and air conditioning not working, so the checkup wasn’t through. “Complimentary” carwash was unsatisfactory but it was free still. License plates were also bent, probably from a power wash. Staff was really friendly, had the pleasure of speaking with Clifford and he was really kind and helpful.

Ollivia Peon

Buying a car from Subaru of Mississauga was overall a great experience! They have such genuine and friendly staff that will go above and beyond to make you feel valued throughout the entire buying experience. A special shout-out to Christian, who was my sales consultant from the start. Such an honest and knowledgeable individual who will work his magic to get you everything you need in a vehicle!

Zsolt Sabou

I purchased a 2019 Subaru Forester sport and Sunny was very helpful and the whole experience was very easy and fast, I called other dealerships but none could get my car faster. They all told me over 2 months and this dealership got it in mint condition within 2 weeks. Explained everything and got me in the drivers seat within the time promised. Im very happy and this dealership represents the Subaru brand well. My only suggestion is to fix the pothole when driving out from the showroom just to make the first drive out smoother. However I had no issue with it as my car is built to handle potholes. ????????

Anthony Nguyen

Was disappointed with the Service department today. I showed up early for an oil change scheduled at 10am. When I asked how long it would take, Mark Lee (service advisor) confirmed it would be about an hour; maybe more, maybe less. My car was not moved into the garage until 11:18am. I understand that nothing is perfect and unforseen situations may arise, but I think all clients waiting would appreciate some communication as to why they are being delayed well beyond what's expected. -- Having been to other dealerships for service, I feel like it's almost an industry standard to provide the client with ongoing updates. Now here's the best part. My car was brought out to me at 11:33am with the work fully completed.

Bon Minott

I picked up my new 2022 BRZ from the Subaru dealership just last week Dec. 04. I had ordered my rally Blue BRZ early Sept. 2021, they were very helpful and courteous throughout the whole process. Darryl my sales rep was very patient even though I phoned almost every week to inquire about the location and status of the BRZ, due to the Covid and chip shortage situation. LOVE ❤ my BRZ and I take every opportunity to drive it. So a big thanks to the sales and service personnel at Subaru Mississauga.

Kal Sukkar

Great experience! Their sales people are professional and they have enough inventory. Don’t waste your time at other dealerships, no one can you a better deal than those guys.

Maria Teresa Parise

Darryl Monisse made the process of buying a car for two first time buyers incredibly simple and painless. The friendliness of all the staff, but especially Darryl really made the whole experience smooth and weare eternally grateful for his assistance, advice, and support during this process. It's staff like Darryl that make a dealership feel inviting and welcoming.

Simon Cheung

Purchased a Subaru Ascent from this dealership. Darryl took such great care of us ... Attention detail. Great customer service experience!

Gautham Pingali

We worked with Darryl for our car and him and the entire team were extremely helpful, kind and helpful. Made the experience of buying our first car in Canada so easy and amazing

Niamh Mc Cann

Sunny was great to deal with. Got us our dream car, great follow up and service. Highly recommend!

Sara Chi

Danny Li was the first person to greet us when we walked in the showroom, he demonstrated professionalism from the minute we met. Alex was efficient in explaining and getting all documents ready for us. The whole experience was pleasant and I’d recommend Subaru of Mississauga to anyone who’s looking for a safe car on the market.

Toshimi Kitazawa

Subaru of Mississauga always provides the great service! I just had a concern on my car and brought my car in to check at the appointment. Everything was smooth, the problem was fixed quickly and now I have a peace of mind to be back on the road again with my Subaru! There are a couple of staff members at the service department who always give me all the details properly which I really appreciate because although I am not very knowledgeable about mechanics.. I still want to know what’s happening with my car so I am fully aware of the car condition. Thank you so much! Will come back for the next maintenance in the coming seasons!

Olivia Bills

Always a pleasure. They take care of their clients and their team. Great service department, always doing what they can for you.

Taty

Happy to share my experience - after searching and contacting half of Ontario dealerships came back to Subaru Mississauga and got my car here - no fuss, no trouble, all truth and great service. No lies, no cheats, only facts and professional advice - thank you Isabella! Right car, right price and color I wished for. For all questions or any of my concerns I got straight answer and best advice from Isabela, she helped to make weighted decision on tough choice. (color a bit off on pix)

Vishnu Patel

Loner car program was suspend due to Covid-19. When set up appointment for recall sale team told required vehicle for full day, we arranged taxi to return home. Even at the morning told that require vehicle for full day. As soon as return home got called that vehicle is ready to pick up. We spend money and time. Subaru Canada can arrange proper appointment and schedule.

Elizabeth Kirsch

Easily one of the best car buying experiences. Danny Li is informative, not pushy and really helpful. Go to him if you want 12/10 service.

rajdeep sarmah

Emad & the guys at Subaru of Mississauga was super helpful in finalising our Car and went out of the way to make sure we have the delivery a day before the committed date. Please reach out to them to get your new car.

rocketestates

If I could give less then one star I would. I have a 2019 Subaru Forester purchased from this dealership with 92600 KM. We have our own fleet mechanic that services all of our vehicles with warranty approved parts and fluids at the required intervals. Three weeks ago a service engine light came on with the deactivation of the collision avoidance system. Long story short, our fleet mechanic isolated the problem to what is called a Electronic Controlled Thermostat that controls coolant temperature, critical engine component that should be covered under the 100,000km power train warranty. Well, it is not. To get to this part repaired the intake manifold requires removal (another major engine part). The "thermal control valve assembly" and gaskets as Subaru calls it was $881.98 plus another $875.00 for labour. The bill was 1,756.98 + tax. I was told at the service counter because I was not a "regular" service customer I wouldn't get any discounts on any of this work. This is a MAJOR ENGINE COMPONET AND SHOULD BE COVERED UNDER THE WARRENTY! We purchased a Subaru product because of the reliability and workmanship of the vehicles, I guess this is no longer the case. I am truly disappointed with the lack of service and what this 100,000 km warranty covers. I have called Subaru of Canada and I await a response from them. The dealership was not helpful at all and will not be purchasing any Subaru products from them in the future. I will make it a point to share my experience with anyone planning on purchasing a new vehicle in the near future.

Laetitia Chang

Danny Li is super helpful, not only is he professional and knowledgeable, he also assessed and evaluated my needs through our conversation. He recommended the vehicle, took extra steps to ensure we are comfortable and satisfied, as well as giving us the best deal possible. So appreciative of the wonderful experience we had working with him!

Mackenzie Knight

After looking for a new car for a few months, I finally found one I loved at this dealership. I mainly dealt with Izabela who was extremely helpful, but everyone else was just as great. I didn't have a great experience at another Subaru dealer, so I was pleased with the staff here! Thank you to Izabela for all her help getting me my dream car.

Felix L

Johnny Meng was very helpful in my purchase of my Subaru Outback. He communicated clearly and made sure everything was in order when it came time to pick up my car. I am very pleased with the service provided and recommend him. Eva Sun was also very helpful in showing me features and various screens of my vehicle's infotainment screen. She answered all my questions and I felt comfortable and confident driving away with my vehicle.

Katherine Fontaine

I was looking for a new car and found one that I was interested in at Subaru Mississauga on their website. I completed the online form and within 30mins of doing so Danny phoned me to follow up. Danny was great with working with my availability and even came in on his day off so I could test drive the car. The best part of the experience was that at no time did Danny pressure me into anything and was very professional and honest. Based on the amazing experience, I ended up with a new Subaru. The entire staff that I met at Subaru Mississauga was amazing and very helpful. I would highly recommend visiting them if you are looking for a new/used car or simply a serve visit. And make sure that you ask for Danny. Thanks for everything.

Tyler J

Saw a used car online called in the morning and made an appointment same day. Emad was very accommodating and knowledgeable, didn’t rush me or pressure me to buy, and was very friendly and patient. Excellent sales rep, and thankful he was there to help me with my purchase. Thanks Emad!

Daniel E

Terrible service. Took my Outback in for 100k servicing and damaged the harness for my emergency brake. Took it to two different dealership for their opinion and was told they should have replaced the harness when they damaged it instead of using zip ties. Best is to avoid and stay away from this place

Dave Manning

The people I interacted with were very polite and knowledgeable about their products. They were not pushy as some car sales people are. The showroom was very clean and bright. Overall I would say it was one of the nicest dealerships I have been in and I enjoyed every aspect of my experience.

Keith Santos

We are so happy to be assisted by Izabela on our purchase of our Subaru Ascent. This is our second car purchase in Canada and I can say that we did not experience the same attentiveness and assistance from our former sales rep. Izabela is very much willing to answer all our questions and she even gave us a reasonable trade in value for our old SUV. She is such an awesome sales rep that it didn’t come as a surprise that she is the best in this dealership. If you are planning to purchase a Subaru for your ride, book an appointment with Izabela.

Edwin Ronquillo

Great Experience! Darryl Monisse has been very helpful in all ways. He gives complete information and is credible and pleasant. We had a very smooth transaction with him and the dealership. Two thumbs up!

Tony Cald

Prompt service. They got my vehicle in at the scheduled appointment time. Very friendly staff.

Albion Isufaj

Great experience, smooth process all the way to delivery. If you’re looking for a vehicle reach out to Christian and he’ll take care of you, he’s always open, is great at communication and is he’s very informative. My experience with Christian is the reason I’m giving this dealership a five star.

Charlie Azzopardi

Rich and Eva provided an excellent experience during the purchase and pickup of my new vehicle. It was a pleasure working with both of them. Rich went above and beyond to find the vehicle we wanted. Very happy with our new Subaru Ascent !!! Thanks also to Barry for working with us!!!

Marius Petrini

Great customer service experience. Danny Li is very knowledgeable, and great person to deal with . He is very patient, calm and he knew how to present the Subaru is a professional way. We never felt pressured or rushed to buy the car. We went back and bought our dream car. We are strongly recommending if you want to buy a Subaru from Mississauga dealership, to go and ask for Danny Li.

Nolette Aza

The colour of the Subaru Outback we wanted was not available at this dealership but Sales Rep Sunny Jawed did everything possible to get this for us. We got our car 21 days after the sale was finalized. Sunny's desire to please and not disappoint us made him promised that it will be delivered on a certain date but due to circumstances beyond his control, it was not delivered. We needed a car for long road trip that weekend so Sunny worked to give us rental car (for free) to use. The rental Subaru Outback was the premier model and was very clean! Keep up the good work - will recommend Sunny to family and friends who wish to buy a Subaru.

Luke C.

I would never do business again with this dealership if they paid me to! In my opinion, they had absolutely horrible service at pickup date, promises that were never carried out, previous owners personal information left in my new to me car, paperwork that was a mess and inaccurate, and a general manager who's attitude/stance was just unacceptable. General managers stand was that I should expect all of that when buying a used car, even if from not only "a" corporate dealership, but the "only" corporate Subaru dealership... My high hopes for this transaction were quickly squashed. Due to my experiences, not only would I not return, but I have recommended other Subaru dealerships to my friends and family. Be careful if doing business here...

Jamie Williams

Great experience! The service was friendly and very helpful. Izabela answered all my questions and made the car shopping experience very positive. I’m really happy with my choice to purchase a Subaru!

Fabian Searwar

During my car-shopping experience, I visited at least 10 different dealerships in the Mississauga/Brampton area, trying different makes and models of SUVs. The staff at Subaru of Mississauga was consistently at the top in terms of their willingness to help, their patience, and the lack of high-pressure tactics. I visited Subaru of Mississauga at least 5 times while shopping, and they were always courteous and professional in their interactions with me. Those personal interactions made me feel that if I were to buy a car from them, I'd receive similar service during the time I owned the vehicle. Ultimately, this was one of the main reasons I ended up buying an Outback. I'd encourage anyone shopping for a new or used car to give Subaru of Mississauga a chance. You will be pleasantly surprised by both the cars and the friendly and helpful staff.

Teresa Mladek

Darryl at Mississauga Subaru was a very nice sales man, took care of us before our purchase and after too. Everything went quickly and as smooth as possible. Thank you for all your help!

Sam Kiri

A good salesman in the car sale business is hard to find. More often than not, you are bound to meet an over-zealous salesman who is keen to close a sale and less keen on providing a quality service. Against that backdrop, when you meet a good salesman who is service oriented it is important to recognise and appreciate the individual. I visited Subaru of Mississauga to trade in my car and get a new Subaru. Christian Devlin was the salesman I had the good fortune to meet. He not only was friendly and personable but also had the product knowledge, customer service experience and the right attitude. Christian did everything possible to get me the car that suits me and explained the process involved in having a smooth and seamless transition. It was a pleasant experience all round and I highly recommend Subaru of Mississauga and their team. Devin is a good salesman and I am sure there are many who share these sentiments. Keep up the good work Christian.

Nisanthan Naganathan

Had an amazing experience. 2 years ago, I had to settle with a car I didn't like due to bad credit. I wanted a WRX and was able to trade in my old car for my dream car so smoothly. Sales agent Richy was so patient and relatable who walked me through the process with confidence. Now I own WRX!

SB

I recently leased a crosstrek at the Subaru Mississauga dealership and was very pleased with the experience. The salesperson Sunny was very nice to explain us everything so perfectly. The entire transaction was smooth and flawless. The overall experience at this dealership was absolutely wonderful! Thank you Subaru of Mississauga

Peter Panagiotis

Always a great experience, from the person that greets you in the parking lot, reception and the Parts and Service folks. Everyone is professional, nice to speak with and genuinely care that I am happy with my visit. For anyone considering buying a new car, Darryl is a true gentlemen and professional and extremely knowledgeable. Darryl, Barry and Eva made the purchase and delivery of my vehicle an overall great customer experience. Thanks to everyone at Subaru of Mississauga!!

Barbara Kemp

Izabella was friendly, knowledgeable and ready to answer all our questions. She showed special features suited to our needs and made sure we were comfortable with all the new technology. She kept us informed of the status of our car when it was in transit. We were very pleased with our purchasing experience.

Jimmy Lam

We brought a new Crosstrek from Subaru, we loved the car. The car specialist Danny Li was very helpful, informative, no pressure and with professional advice. He recommended the car that fits our need. We had some issue on the car and Danny got it all solved. He is an outstanding rep. that we would recommend his expertise to future customers.

Ted Matyszczuk

Dealt with Rich Nguyen when buying our pre-owned 2017 Impreza. It was a pleasure dealing with Rich. He was very patient, pleasant, and answered all of our questions without us feeling rushed. When he didn't have the answer, he didn't pretend to know, he went and got the right answer. He also answered several of my questions via email after we had picked up the vehicle. I definitely recommend Subaru of Mississauga and dealing with Rich for your next Subaru purchase.

NathalieFit 2 H

I love my first Subaru! I walked in Heartland Subaru and was warmly greeted. I was introduced to Izabela who did a fantastic job providing me with all the information needed to buy my first Subaru. Her knowledge and wonderful personality made the process an enjoyable one. The manager was friendly and found the car I was looking for. Great experience! I definitely recommend shopping with Izabela and the Subaru of Mississauga Team.

Carol-Ann Russell

I had an appointment at this dealership yesterday. As usual, I was greeted by friendly staff and taken to the service department. I was told I would have to wait for a period of time for the service to be completed. I decided to wait in the clean and nicely appointed customer waiting area. It was, unfortunately, full. I knew there was another waiting area at the far end of the dealership. When I got there I realized it was under construction. I could have been turned away. Instead, the wonderful staff found a private cubicle (at a safe distance from the construction) and allowed me to wait there. My car was ready in half the time quoted. On my way out of the dealership I happened to overhear a sales person coaching another, "No two customers are the same." There is no "cookie cutter" service or sales here. I am not receiving anything for this review. I now live 122km away from this dealership. It is worth the gas and the 407 charge to remain a customer of this dealership. Thank you to the staff of Subaru of Mississauga!

Elena Stilli

My car went in for regular servicing (oil change) as well as two recalls on the model had to be addressed. The dealership was efficient, clean, and friendly. I was done and out in 2.5 hours. I didn't even need to use their free shuttle service; walked to Heartland for a coffee and some shopping. Car was returned shiny and clean. Will use again for oil changes.

H-M Tan-McLaughlin

The customer service l received from Clifford the service consultant was excellent! He was attentive in updating me the service on my car and was courteous. And the complimentary car wash was a nice touch! Receiving your car in a pleasant state and knowing your vehicle was well taken care off safely is much appreciated!

Ethan Hong

Got a outback wilderness 2022 here, great quality, service and experience. The sales lady Eva is super helpful, patient and honest to get you the best deal on the car. 100% recommended here if you want a Subaru.

Joshua Lai

Leased our first car from this location working with Danny Li. Danny was extremely patient and honest with us, answering all of our many questions. He also was very reachable, making himself available via phone, text, and email, always responding promptly. Will definitely come back and work with Danny again next time!

Riyad Abboud

I never felt at ease with or in any car dealership like the one I do with Subaru of Mississauga. I always recognize the friendly reception and sincere service every time I go there. The professional snd welcoming reception of all, especially Mr. Darryl Monisse, are exceptional.

Alanna Williams

Darryl Monisse was amazing!! Fantastic service at this amazing dealership- Barry and Darryl made our experience absolutely easy from start to finish- this is my 4th Subaru and I am thrilled ????thanks for everything!! 5 stars!!

Karl Kuczynski

The team at Subaru Mississauga were very professional. Took the time to review what items would be covered for this appointment. The service was completed in a very timely manner. They contacted me by text to let me know my vehicle was ready. This and all previous scheduled services were done in the same manner.

jackie amyot

I was extremely happy with the professionalism and service that Darryl Monisse gave to me throughout the whole process of purchasing my 2021 Subaru Crosstrek at the Mississauga Dealership. He treated me with the utmost respect and kept me up-to-date and informed on the expected arrival of my new car. He made sure I had full and adequate training and orientation of my new car before I left there. I would definitely recommend Darryl to anyone else who is looking to buy a Subaru. He is very open, honest and approachable.. Always smiling and happy. A true pleasure to deal with. Thank you Darryl, Jackie Amyot

Dave Sarin

Have been a Subaru owner since 2006 - this is my third. Have been having it serviced at this dealership since. Have usually dealt with Clifford or Steve and have been very pleased with their professionalism and honesty when assessing any service issues.

Vince Bautista

My wife and I just picked up our very first Subaru (Crosstrek Outdoor) through IZABELA and it was the most pain free car buying experience ever. Izabela took her time with us as we test drove 2 vehicles (Forester and Crosstrek) and is very knowledgeable with the different features of the cars / trims. She was pleasant throughout the whole process and did NOT put any pressure on doing a deal the day we visited her (which is a big pet peeve for my wife). She was quick to respond to any questions or concerns via email and text. Delivery day was issue-free as both paperwork and vehicle were ready for us. She even sent a follow up email a few days later asking how we like the car. We are already thinking about a second Subaru – and the only “problem” we have now is choosing between the soon to be released refreshed 2022 Forester or Ascent (lol). I would gladly recommend her to anyone who’s considering a Subaru in the GTHA. It was worth the hour plus drive for us from Markham.

Janusz Hrycko

I recently bought Forester at Subaru of Mississauga. The experience I had there was every positive. The sales lady, Eva, was very easy to talk to. Answered all my questions I had about car. Also Shawn the manager was very helpfull. Found me the car I wanted, considering a shortage of stock now a days. And big boss Barry was good. Not pushy. Just explained my financial and extended warranty options. So, I'm very happy with the service I had there and sure would recommend the dealer to anybody who's looking for a Subaru. S

Nelissa J

We have been a client of Subaru Mississauga for about 4 years. Every time we go in for a service or issue, they always provide a great client experience. I often deal with Clifford Da Silva and he is excellent. He always attends to our needs and is friendly, courteous and makes things as convenient as possible for me. Thank you for the service, convenience and expertise you offer!!

Susan Leon

I was treated like a V.I.P From the time I enter the Dearlship to the time I left with my NEW CAR. I KNOW there is a joke about car salesman BUT THIS EXPERIENCE WAS TOTALLY FOR A WOMAN OF OVER 70 AWESOME. I WOULD HIGHLY RECOMMEND MISSISSAUGA SUBARU. ????

Mihai Dobre

Darryl was an amazing person. Everything went smooth from beginning to end. I will definitely recomand Subaru Mississauga to anybody looking for a perfect car. Thank you again Darryl !!!!!!!!!

Amany Toma

Darryl Monisse provided us excellent service. He was extremely informative and made the process of buying a car both easy and enjoyable. I highly recommend reaching out to Darryl; he will provide you unparalleled service.

Karen

This is our 3rd Subaru from this dealership and I have to say this was our best experience yet. Our sales Danny Li gave us really good feedback and opinions that really helped make our decision easier. We casually called in for some info a few months ago telling him we are just thinking about it and he gave us all the info without any pressure.. fast forward a few months there was a promotion at the dealership and he gave us a call to let us know! He was super attentive to our kids knowing that our motivation for getting a bigger car was more space for them. Highly recommend him!

Jesse Gioia

Car has a 5 year warranty or 100,000km. My 2016 Subaru wrx is just passed 5 years and only has 65000km, my car has a leak at the cam carries which has cause my timing to be off. This is a constant problem with the 2.0L engine Subaru has created and this defect should be fixed by Subaru free of charge since this problem occurs at no fault of my own. The car should of been good willed and fixed for free since I bought the car from Subaru mississauga and is well under 100000km but it was not and i am expected to pay for the defect on my own. They quoted me $2100 before taxes which is a lot of money to pay for a problem that subaru is to blame for because they did a terrible job with the manufacturing of this engine and they still sold it to the public. If I knew what I knew about this car now I would have never purchased it. I will never buy Subaru again, Subaru mississauga is cheap and did not offer anything but offer 10% off a 2100 dollar bill before taxes for a problem they should be liable for, terrible customer service. Also 3 month after I bought the car I got a check engine light for knock sensors which they also refused to cover, 3 months after selling me a 30000 dollar car they would even pay a couple hundred bucks to replace sensor. I had an intake on the car which they used as their reason not to fix my car (they’re always finding a reason NOT to fix their cars), where anybody who knows anything about cars can tell you an after market intake will not cause that problem and WAS NOT the problem because I had the sensors replaced somewhere else and the problem has not returned, even after 3 years.

Ted Johanason

Terrible dealership and service. The manager name Bill or whatever his name is the worse. He has no customer service skills and tries to take things as if he is doing you a favour. My son bought an outback and we had so many problems from day one let alone the warranty issues. Bill the manager, I read a lot of your posts about warranty issues and your service. I am not surprised. When your behaviour is like a child to the customer then ofcourse they will speak the truth about you and the dealership. AND it has nothing to do with discrediting you. It’s the truth , you deserve it. Never again as a family we will deal with anything to do with you or this dealership. In fact this review is not even for you, it’s for other genuine customers to know what to expect.

Melanie Chong

I have never bought Subaru before. This is my first time coming to a Subaru dealer. Our current Acura's lease is ending and was shopping for another lease. We met up with Danny Li, salesman from Subaru heartland Mississauga. He is a very honest, reliable and detail oriented person. I had no intention on buying but after meeting up with Danny and went over a few different options and learning about Subaru cars, I decided to get the Subaru Outback limited. I fully recommend Danny if anyone is interested in getting Subaru.

David Woolven

I brought my 2014 Forester in for a couple of recalls and an issue with my ignition key - Clifford confirmed the work required and provided an accurate indication of time required and cost - no surprises! Excellent communication to manage my expectations!

L Eguchi

Recently purchased a vehicle from Subaru Mississauga. From the beginning I experienced exceptional, professional, and amazing service. Mostly notable from Eva Sun and Danny Lin.

Jenna Nicholson [Student]

Just bought a new 2021 Subaru Crosstrek. I am very happy with this vehicle. Everyone at the dealership was friendly and personable. After visiting several other dealerships to test drive vehicles, we were so impressed with the service and knowledge of our sales person Rich Nguyen at Subaru Mississauga. He made the stressful task of purchasing a vehicle a very pleasant and reassuring experience. I would highly recommend Rich and this dealership.

Martha L

Darryl, was very professional, knowledgeable and make us feel at ease. He gave us the best advise and let us make our own decisions. I'm very happy with my new car.

Veronica P

Just got my first vehicle here and Danny Li was the most excellent sales associate I could have had! Very thorough, kind, and always responding promptly! Right from when I contacted Subaru regarding my interest in a car, he was making sure to follow up and answer any questions I had and communicate everything along the way so I always knew what was going on. Incredibly happy with how easy and smooth this purchase went!

Gloria Prince

The staff were very friendly and patiently answered all questions. This was the first time I visited this dealership and I was very pleased. I would not hesitate to recommend Subaru of Mississauga, Darryl and Eva.