Reviews of Ideal Honda - New and Used Cars Honda dealership in Mississauga, Toronto (Car Concessionaire)

Annette Skujins

I had an airbag recall. From the time I came in the staff assisted me and they were extremely friendly. I had a call the day before my apt as well as an email reminder a few days before. I had a shuttle to take me to work and the service was great.. Very prompt and friendly. I think they even washed the outside of my car. Excellent service!

Omer Latif

Purchased my CRV from here, great experience. They had good coffee. 11/10

Yasser Ghamlouch

The dealership is clean and well maintained however, I have had a couple of bad experiences with Ideal Honda and I am not satisfied by their customer service. 1) My rear right mud guard needed replacement, so I took the car in and they ordered me a new one. After failing to install it, they told me they don't have the right tool to perform the installation, they'd need to order it. They said they'll call me back in a couple weeks once they have it. They never called, I followed up about it 3-4 times after visits for oil changes or other services and they just kept telling me the same story. First I don't understand what kind of dealership doesn't have a tool to install a mud guard and second it's really bad customer service to lie and keep postponing the customer... 2) Each time I go in for an oil change or a service, they tell me the air filters need to be replaced. I don't understand why air filters would need to be replaced 3 times a year, I don't live in the dessert. When I told them, they were like "do you live somewhere where roads are unpaved or something?" and I actually live in a very well maintained neighbourhood south of Etobicoke and I park underground, and I don't drive that much. At this point I don't even trust they are even replacing them in first place...and they're just making money off of me. Overall not satisfied with their customer service and I've lost trust in them, not servicing my car there anymore.

Akram Waryam

Great dealership to buy car from. I have bought 2 Honda Civics from this dealership from Mr Jalil Rehman . Very nice guy to work with to purchase my both cars. Gave excellent deal. Recommended few my friends and they all are happy with Jalil. All my friends

Maged Ramzy

I just signed my purchases contract. The sales man Mahad was so decent ???? straight forward deal, no surprises. Hassan who took me for the test drive ???? was so helpful. The finance team lead Eric did what he must do when it comes to explaining all the details about the protection tools, warranty and what types it is, helping me to choose what is the best. Also getting my finance approval on the spot. ???????? Over all this is the place where you feel that you will be taken care of.

Kanika Kaushik

Thanks to Syed Shoaib from Ideal Honda, I was able to obtain my first car! Although he was the first dealer out of the many we had lined up for the day, we didn't need to go anywhere else. He was very insightful, professional, and went above and beyond in customer service. He showed me a car that fit my exact needs with the best price! We will definitely return to purchase our next vehicle from him!

Nikki Joanne Natividad

Had the best experience buying my 2015 EX-L Honda CR-V at Ideal Honda. Edwin Sepidoza took such good care of us, provided the best suggestions, worked with our budget and made sure we had the best possible experience. Great guy, made us feel like family. Would recommend to my friends/family :)

Sandra Castellanos

I just got a new CRV from Ideal Honda and was very impressed with the service that Mahad and Furqan provided. I got an excellent deal on the vehicle and Mahad made sure that it had everything that was a must for me. Furqan was also super through in explaining all the features of the car when I picked it up. This was very cool because there are features that are super useful but I think I would never find out about otherwise. All in all very happy with my purchase and the service I received.

JUST IN TIME PRODUCTIONS (jjlbd123)

Long line when I came in but they were prompt to service. Place is clean and looks organized. Bay area is visible from waiting area. They would inform you of what you need but do be careful coz like any other shops or dealer they may suggest services that you may not really need. It is ideal to bring your Honda to a certified Honda dealer. This one guarantees lowest price on synthetic oil changes and can price match. I suggest to make appointment as they will give courtesy inspections of your Honda.

Gigi W

We found our deal car in the Ideal Honda dealership. This dealership is large and has many new and used cars to choose from. The sales representative Eric Teka promptly answered our initial inquiries and introduced us two minivans both suit our needs pretty well. He is very professional, patient and considerate. The used car we ended up buying has manual missing. A few days after we purchased our car, Eric called us and told us that he has reached the previous car owner for the manual and will mail it to us as soon as he gets it. We are very satisfied with our experience with Ideal Honda, and also enjoyed their free coffee/cappuccino.

Randy C.

I had visited several dealerships but ended up making a deal on an Accord here. My initial decision to visit a Honda dealer was based on the reputation of their vehicles. After having dealt with the sales rep. here I can assure you that the staff at this dealership also care about their reputation: they are extremely product knowledgeable, friendly and cooperative, genuinely concerned about your needs and the service they provide, respectful of your budget, and most importantly, not pushy. They actually take the time to make sure the vehicle you drive off in is a great fit for you. I highly recommend this dealership whether your are looking for a Honda or any other vehicles. Give them a chance and you will not be disappointed.

Manish Sangtani

Guys don't go this showroom for service. I booked my service here and went there with some complaints. They told that they will look into that. But before handing over my car, I told them that I want to talk personally to a mechanic, they told don't worry we understood your concern and will try to fix it. They also told me that they will do free car wash. After I went the to pickup my car, in the notes they wrote that they fixed my issues but actually they did not. And they also did not wash my car by saying that there car wash machine had some issues. So please beware of this dealership.

Trillium 303

Had a TERRIBLE experience with the sales person and finance manager couple of weeks back. I called them couple of times to confirm the price before visiting to sign up lease for a new car. Please do not TRUST these guys as they trick you with the price. The lied multiple times even though asked for what lease I will be paying every month and found discrepancy in paper work. I had to withdraw the application as they were charging me more than the honda price. AVOID as there are better dealers who offer better price and trustworthy.

Rania Badran

I bought a brand new 2019 Honda Odyssey and my family and i are extremely happy with the comfortable ride and the space it has. I'd like to thank Rameez who was my salesman he took his time explaining what's best for me and gave me great advise, he was very kind and patient with the whole purchase process he helped me save some money on my purchase. thank you so much Rameez mohammad for all your help best of luck with your future sales.

Faezeh Kashaninejad

It was a wonderful experience, a no hassle, straightforward affair, which went about smoothly. Mahad was professional and to the point. Truly an enjoyable experience. Which is rare when you are buying a car!

Diana Julio

looking for the perfect vehicle for our family, I ended up at ideal Honda in this location , where i was shown to a vehicle that captivated our eyes. I'm referring to a beautiful eight setters grey Honda odyssey EXL 2012 . this is a very good looking and spacious vehicle , it has a very good size trunk and comfortable leather seats. it is definitely a perfect family car. i highly recommend it, as well as I recommend any body looking forward to buying a vehicle to visit the ideal Honda dealership. it's professional staff always willing to assist and to offer the best service to it's customers create a very friendly environment . I definitely am thankful i did resort to Ideal Honda Dealership .

Stanley Stephenson

Service at first was good and till I pickup a 2019 honda civic touring on Wednesday April 28 2021 the salesman was Eric I sent him all of my insurance information to get the car insurance when went to get the car I ask him if he sent over the paperwork to my insurance he told me yes which is a big lie I drive the car on 401 highway to 400 highway with no insurance because he told me the car was insurance when i reach home I contacted my broker ask if Eric from ideal honda sent any email about my car they said no I have to do all the insurance work my self sent over everything to the insurance company people when going to purchase a car from ideal honda just be careful do your research first

Rajendra Sanaf

We had a very bad experience today: My son scheduled appointment with the dealer for two Recalls. On reaching the dealership, they said our fuel tank must be filled less than or max 75%!! We were never informed this when we scheduled the appointment!! We went with a full fuel tank and they say we have to come again with a max 75% fuel!! Also, they informed that when we leave our car there we will get free rental to go home and return. When my son reached there they say you have to top up the fuel in the rental car!! Very unprofessional dealership. Why not give full information about servicing pre-conditions for a recall ? Why are they ambiguous? We take time off from work to go for recalls. It is painful. HONDA EARNS A BAD NAME, NOTHING ELSE ! DIDN'T WANT TO GIVE EVEN 1 STAR, BUT WITHOUT THAT I CAN'T POST A REVIEW... TAKING THIS MATTER TO HONDA CANADA...

Ajay Kumar Bonumarddi

It is the best dealership which I preferrable to everyone because,starting from the way Mr. MAHAD MOFRAD recieved me and suggesting that which car model suits according to my budget, and ERIC is a finance Manager , who did things very fast to approved and delivered.

Gunasekaran Nadarasa

Ideal Honda's sales and leasing representative Thusanthan (Shan) Ravindran provided me with excellent service and was very convincing. He made sure to ask me how much I'm willing to spend and helped me choose a car that best suited me. He was willing to spend as much time as needed to satisfy his customer. He also gave great advices on how to choose the right car. He was very friendly and had a lot of patience. He was one of the best services I've ever had. As said before, he has provided me with great service.

Christopher Joseph

Always a pleasant experience. Been with Ideal Honda since 2012. Thorough, Professional, and efficient.... Been very fortunate to always get a good service representative too. *Today I witnessed the manager of the service department putting plastic on seats and putting the paper floor mat down. It says quite a lot when the head guy does a job below him/her (it was not a busy time either). Very impressed.

Abhinav Garg

Junior Mcleod is the name. Great guy great service and very understanding. Even extended work hours and waited accordingly my schedule. Highly recommended place if you’re looking for Honda. Junior provided best service and the best deal and took care of all things very well. 10/10.

Abraham Paul

The overall servicing staff is not very welcoming. They are not clear with the work that needs to be done on the vehicle, barely take the time to explain what was done after the service was completed and the ability to follow through on timings is a hit or miss. Also, whenever you call, you can sense that they want you to get off the phone and don't answer inquiries clearly. I've also had employees literally hang up on me and blame it on the phone lines. I know that it's not me because when I am in the dealership, their attitude is the same. I understand there are tough days on job and we are all human, but especially after working in customer service, there is a basic level of respect and attitude that should be given, mutually between customer and employees. There are 3-4 great employees which is why I started coming here, but it's a miracle if you'll get those awesome people. I just want my vehicle finished and I do not ever want to come back here, Would not recommened this dealership for servicing. I do not know about sales department but my review is based on the servicing.

Jeremy Newton

The customer service is great and polite, but they always seem flustered and unorganised when I go there. I feel like they always want to replace everything when I go there. I was a bit unsure at first but it's getting a bit ridiculous. When I went to my old dealer I never had these issues and I don't even drive as much as I used to. I've never spent so much on service, even with my previous car, which was the same model but older.

Libby Ives

Very friendly and accommodating staff, easy location to get to, very nice facility (clean, open, comfortable). The experience of buying my first new car ever was very positive, and I'm sure I will be well taken care of when I bring my car in for service. Ajmal Janjua was very helpful as a sales representative, as were the sales and finance managers that I spoke to, all of whom worked hard to give me the best deal possible.

Matthew Tobias

Always a pleasure bringing in the family van Ideal Honda as the service associates and supervisor (specifically Dusant) go above and beyond expectations. They always give a discount on service charges as my family has also been a loyal customer there at this dealership. New Review Recently I just bought a new Honda Accord with Mahad the sales leader. Best person to deal with here at Ideal Honda as my family has been going there for 19 years. Mahad was honest, open, very helpful, and treated me like family. He answered all my questions and concerns. I really appreciated that he made sure I can get my new car within a week. Amazing!! Definitely will be sticking with him! Another shout out to Eric the finance manager who was able to take care of the financial aspect of my purchase. He explained the coverage and transition of payments and everything. Very happy and grateful for the both of them!

GiggleAndWiggle

Incredible experience for buying a car with them We were looking to buy brand new year and went to many car dealers but none of them seemed enough professional or gave us the details we needed. So we went to Honda Ideal and met an employee there name- Daniyal. He gave us all the information about the cars we needed to see and were interested to buy. Daniyal not only answered our queries but also gave us great discounts and services. we closed the deal merely in few hours.The best part is he did not manipulate us or trick us into buying the car in hurry unlike other dealers who push the customers into buying and be done. Daniyal catered our EMI of the month to our budget. Once we were done, he was prompt to all our emails, paperwork, phone calls or messages. He was even available on weekends. Only because of his co-operation we got everything done on time. And we got our car delivered to us by next week. We are so happy that we went to Ideal Honda and Daniyal was the guy who entertained us. we highly recommend going there if you are planning to buy a car or just for simple information. The employees are highly professional, follow covid restrictions and rules properly and will go beyond to make their customer happy.

Madhoun Ahmed

My wife and I decided to buy a new car for our youngest son Sami. The first thing that came to our mind is to repeat our excellent 18 years of previous experience with Ideal Honda. Moreover, we had the best service from Mr. Junior McLeod, Eric and we appreciate their extended guidances and advice. Thank you very much Junior, Eric and Mr. Jeff for such a great experience with you guys ????????✌️

Rosana Zafar

Great customer service and sales representatives. They work together to satisfy their customers. Sales person, Thushanthan was of great help in providing me with my first new car. He was patient with me and took his time to explain and go over all details about this new step for me. He also volunteered to have the car delivered to me and his co-workers were also helpful in providing him with a ride back upon delivery. Would recommend this dealership to anyone interested in their first buy.

Sam “Sam” Halawani

terrible customer service. They hung up on me when asked for an urgent service because of an urgent check needed that resulted after my latest visit. When I came back this morning, Nov 1, I was told a new story about my breaks and my winter tires that they never brought up in my latest visit! So new recommendation now is that I either need to replace my rotors or have them machened. Also, I was told my tires are old and need to be changed (notice that I had the same tires fit on this car last season and never really had to use them much because like many people, I started working from home and never had to drive muc! and of course they were just fine last year. When I asked for alignment, I was told that I have to get new tires first before any other work is done because the problem seems to be from tires. I also told them that my car drifts to the left, but of course the answer was that no, we tested tested the car on the highway and it doesn't drift/slide to the left!!! which obviously is not accurate, because the car is not feeling the same like when I fit the same wheels last yea! I feel their service is not up to par anymore, so I'm now finding a new place to take my car to fix!

majid ariya

Went to buy a used Honda Accord and ended up buying a brand new one. Eric helped me get an amazing rate and a great total package for a Honda Accord sport that I wanted. Thanks you for an amazing experience

Kien Dang

Very clean facility. Drive in for your car appointment right inside their garage and they do all the preliminary checks for the car and even top up your windshield wiper fluid! I went to get my tires swapped here for my summer tires. They even offer a free car wash every visit which is a nice touch.

Evan Lyu

5th gen CRV has widespread oil dilution issue. Recall didn't fix the problem. 1000km after oil change, oil level is way above the max line and stinks of gas. When vehicle was brought in for inspection I was told oil level is at max line and it's normal. Oh well I'm not foolish and can tell that oil level is one inch above the max line and severely diluted. Read car complaints online before buying any Honda 1.5T vehicles.

Maryam Majeed

I deal with Ideal Honda , the Syed was so friendly, he did all his effort to pull out the work , our car was ready in a day and pick up and paperwork was so fast. I will totally recommend his service and his efforts were remarkable. we are happy and satisfied customer. contact him and he will resolve and make a good deal.

tamer abdelmalek

This should happen every time I am having a service appointment with Dixie Honda. Ask for Mark the service manger or Danny . Great people and are accommodating a strong concept and manners make their dealership one stop for all your Honda car needs. Thank you Mark and thank you Danny???? Another visit with an amazing story to tell .Very respectable staff , timely managed service job. The most important is they are very honest ,no hidden bills and explained the job clearly to make sure of having mu full understanding.

Jamie Tieu

Horrible experience. No one greeted me when I walked in, they were just chatting at the front desk. They proceeded to send me to Ishmael, who was an extremely pushy salesman that talked way too much. I came in with the obvious intention to buy a car cause I needed one. Obviously before you buy a car, you’d need to test drive and get quotes. Ishmael made it seemed as if I wasted his time and tried to unnecessarily educate me on how to purchase a car. Definitely had a way better experience at the Danforth location.

Andres Dovale

Poor customer care. Have spend more than a month trying to return my lease ended civic. Customer care Manager Eric ignored all my requests/inquires for directions on how to return the car. I have finally talked to another manager, to get proper directions. I will never recommend this dealership.

Cris _

Don't even think twice about it, this is hands down the single BEST Honda dealership in the entire GTA! After spending two weeks at over a dozen different dealerships across the city (the majority of them being Honda dealerships, as i was mainly looking for a Honda Certified car) i came to Ideal Honda and was immediately welcomed with respect and a genuine attention and care. Upon calling, Solomon was able to book me in for an appointment within 15 minutes of opening hours, and I test drove the car I wanted shortly after (2017 Honda Civic Sport). Customer Service: ... in a category of their own. Eric Yin, the financial manager completely outdid himself, and is one of the main reasons i ended up buying my car at Ideal Honda. After previous horrible experiences dealing with so many different managers & sales reps at other dealerships, Eric's customer service and patience breaking down all the specs and the entire purchase process stood head and shoulders above the rest. It's difficult to take sales people at their word these days as most experiences are treated as simple transactions and off you go, but Eric has stood by his word regarding everything he promised as far as the condition the car would be in upon delivery and dealing with any concerns or questions after purchase as well. Thank you Eric for everything!! A big thank you to Mark as well, another manager, who handled a few issues i had better than i could have asked for. I can't emphasize the customer service at this place enough ya'll... i am extremely pleased with my experience here! **Sanitation and COVID-19 measures** Social distancing measures were perfectly laid out throughout the entire dealership, with hand sanitizing stations all around. All employees were wearing face coverings as per regulations and each car was sanitized before and after every test drive, with plastic coverings on both the steering wheel and seats. Overall, just an absolute great experience from start to finish. Thank you once again Ideal Honda team for everything!

A. E. Forsyth (LadyLux)

Thank John and Ideal Honda. Drove away in my new Civic on Friday! Had such a great experience with the staff. Being my first new car lease, the team was very helpful in making sure I got the best deal possible within my budget, on an absolutely incredible vehicle!

Yinka A.

I am happy that I got my ride from Ideal Honda. I got a great deal and the staff that attended to me is Amir. He was very patient and took the time out to really go through all the features with me. I tried everything out and was able to make a decision because of his thorough explanation. I would definitely recommend Ideal Honda.

Arun Viswanath

Beware of these guys while buying used cars. Mentioned one owner in the website but 2 owners in their website but actually there is 3 owners. Found this on buying carfax report by my own. They ask to believe them but none of their documentation made them to believe. They even did not allow me to take a test drive. Just look a car and believe them. Paid $2000 down payment and cancelled the car. Car: 2015 Honda CRV SE burgundy color 50k km.

Alfredo de Leon

Had an amazing experience at Ideal Honda. Edwin Sepidoza was very straightforward and informative helping us make informed decision on the choices available to us. Edwin gave us space and when we were ready he presented all options available without rushing us plus Edwin's after sales support was very strong even after the transaction. We are now happy owners of a 2019 CRV. It was a truly pleasant buying experience from the get go and will not hesitate to recommend Ideal Honda and specially Edwin to friends and family!

Taha Durrani

Great experience getting my vehicle from Ideal Honda! The sales person - Azam Riffat was very helpful throughout the deal. I walked out very satisfied and would recommend this dealership to anyone who is looking for a Honda!

Kate Rapoff

Had a wonderful experience buying my first car at Ideal Honda. I highly recommend asking for Edwin, he was incredible! He took time to explain everything about the car I was purchasing and was always checking in to make sure all my questions were answered. He is such an exceptional salesman so again, highly recommend asking for him if you want to buy a car! Also, I bought a certified pre-owned vehicle that had some minor scratches on it, yet this location did a fantastic job to make the car look brand new; no more scratches anywhere! I could not have been more happy with the service I received - will definitely be telling all my friends about this spot and of course, the help I got from Edwin!

Michael Jones

Eric was extremely helpful, going above-and-beyond my expectations. He personally took time off work to deliver my new car to my home on a weekday evening, and gave us an amazing deal with a free extended warranty. He's given us great peace-of-mind with our purchase, and stayed in contact with us months after the sale was closed to ensure everything was great.

Pan Mittal

Amazing experience with the dealership, especially with the sales rep. Daniyal. He was amazing and always tried his best to meet our needs and patiently work with us. We went to many dealership and met many salesman but this was the only one where we felt comfortable and were able to close the deal.

Katie

Great experience so far. Eric and Auric were very accommodating and pleasant to deal with when I needed to purchase a new vehicle last week. They took the time to answer my questions, even after the sale was made. Both were friendly and helpful, and walked me through the details of the car to ensure I knew how to take advantage of its features before leaving. Thanks guys!

Parm Dhillon

Junior Mcleod the guy behind my great car. Great guy great service and very understanding. He always listens the issues with my car, and gave me the best advice. Highly recommended place if you’re looking for Honda. Junior provided best service and the best deal and took care of all things very well. Thanks Bro, Keep the work up

Veneet Bansal

At first I was a bit intimidated since usually all car salesman are pushy. I went into Ideal Honda and met with the sales manager who was professional and presentable at all times. He greeted my wife and I with a smile and was always willing to help. We shopped around a few dealerships but Ali gave us the best price available and also had the best personality. We love our new vehicle and couldn't be happier with Ideal Honda! Thanks Mr. Ali!

Saida Ouchaou OZAROWSKI

I just moved to Toronto from BC and I bought my first car here (2018 Honda CR-V) from Ideal Honda one week ago. I strongly recommend the services provided by Mahad Mofrad when looking to buy a Honda car. The service he provided was excellent. I could't ask for a better one. I also dealt with Furqan Zahid, the product specialist, to show me all the things my new car can do. He is very knowledgable. I went to many car dealerships before Ideal Honda and don't regret my choice. Thanks to Mahad, I can drive my family around with a nice and safe vehicle bought at a fair price.

Sudip Khasnobish

This was my first experience at Ideal Honda. Surprised to see that the Service Engineer scanned my vehicle and tested vital functionalities.in front of me. They discussed the Service to be done, problem areas, their effective solutions and approximate cost of the total service to be done. It is not only about the service in general, but explaining in details why that particular service is required which was important for novice driver like me. Thank you Ideal Honda Team for taking care of my vehicle and me. Please keep up the good work.

Muhammad Sami

I felt sorry for Ideal Honda today , over the last 7 years i had 5 cars from this place the staff , the service department and sales were so polite , shuttles , welcoming and that kept me coming again and again to Ideal Honda, simply a welcoming polite and professional people. I arrived 30 minutes late for which i explained we live in a practical world where traffic , and personal reasons you get late.I apologized.The gentleman Bashar was so direct and loud in talking i wonder if any training is imparted how to talk to clients more so i asked for Sevice Manager as he left a voice mail for me yesterday. He came and literally the same style of conversation loud , impolite and just telling you if this happens you pay if this happens you pay , wait time 4 to 5 hours , no shuttle. I felt so sorry for Ideal Honda , where is the old Ideal Honda smiles , polite , caring staff.Sadly i wont return to Ideal Honda any more.With this attitude i strongly recommend to Stay away from this dealership staff ! Dr Sami

M L

When we walked in the place was clean and welcoming. Thankfully we dealt with Jay from the first time we went in. He was honest, courteous and patient. We didn't feel like he was pushing a sale on us. We got a great deal and felt really comfortable driving away with our brand new Honda! If you are looking for a new Honda go in and ask for Jay Nadarajah. He'll take really good care of you!

Raya Z.

Excellent service! We were greeted with all smiles from all the associates. Edwin went over all the information clearly and he was happy to answer all our questions! Emad came to check on us and greeted us in Arabic! Furqan was also very friendly he went over all the car features and happily sent us off. There's a verity of languages that the associates are fluent in, so you will be accommodated! Would defiantly recommend this dealership they deserve it.

Prabhdeep Khokhar

I don’t know where to start.. I was supposed to get a normal oil change done at the beginning of July and it was done quickly. However, as I left the Toyo circle location, I noticed that my AC had stopped working. When I spoke to customer service about this problem, they had told me it happened “coincidentally” and that they would order a new AC condenser which would take 1-3 weeks. I called after week 3 to ask for any update and the customer service lady told me she’d have her manager call me the day of. I waited an additional 3 weeks as she said they would notify me when it comes in and called back in today. 6 weeks have gone by and I asked if there had been any update. The lady told me to expect it in the first week of September and that her manager would call me today by 6pm to confirm. It is 6:37pm now and I have called back with no answer.. I have gone the majority of summer without AC and have asked for updates numerous times. Seeing how the problem began after I saw them.. I don’t understand why they haven’t worked better to resolve this issue. Would definitely not recommend this place to anyone. Update: It is now nearing December and I have yet to receive any update on this issue.

Akshay Kumar

Worst service ever. They dont even know how to deal customers. Firstly they said the interest rate is 3.99 but later on they tell different. Was told to pay 4000 dollars upfront. Better go for toyota

Tariq Ali

Phenomenal service! The environment is very professional and staff is friendly. I actually wanted to purchase two certified used cars. I was lucky to meet and deal with the Financial Services Manager, Jalil Rehman, who took the time to understand my requirements and demands patiently and assisted me with perfect options from both financial and performance perspective. I ended up financing two new cars 2020 Honda CVR Sport and 2020 Honda Civic Sport which actually turned out to be within the budget I had allocated for the used ones...thanks to Jalil Rehman for his great attitude and support. The Product Specialist, Auric has also been very helpful in answering all my feature related queries and provided me with in depth technical knowledge which is sure going to help me in better utilization of my cars. I highly recommend to visit Ideal Honda for all your car needs and discuss your requirements with my trusted advisor, Jalil Rehman. Thank you very much!

Karan Ghuman

Today i am picking up my car accord touring . Amazing service by Jalil rehman financed manager. From buying car approval and delivery excellent services. Auric showed us car excellent. Am so happy.

Froilan Duclayan

Service was excellent. Treated us well. Gave us an excellent deal with the 2020 CRV EXL. John Zhong is the sales guy you want when you go there. Jose, the Senior Business Manager gave us a very warm welcome, and made the finance side go smoothly. Surely, we will consider their business again in our future purchase or lease.

Sim Kalirai

Bought my new Honda from here and I would be lying if I said my experience was good. It was great! Ask for Junior to assist you and you will be very pleased with your assistance. The whole team is amazing as well but I never once felt pressured into buying a car right away with Junior. Great service was provided in all steps of purchasing a new car.

Jennifer Cordeiro

I bought my first car from Ideal Honda and I have absolutely no complaints. The dealership is clean and well maintained. Everyone working is always so friendly and ready to assist you. Sergio helped me throughout the process and was very friendly and helpful, he's great! I highly recommend going to this Honda dealership!

Jason Julian

TRAVIS YOUNG!! That is a name to remember. He is clearly the very best sales professional I have ever dealt with over my 35 plus years driving! He should be running the place...has all the right qualities and skills to take care of the customer and make it a great experience. Car leasing and buying can be so frustrating and challenging. Thanks Travis for helping me renew my faith in your industry. My new COACH! Every lead I get is going to you! I have dealt with Honda over 25 years the last 10 with Ideal and love the service and how they can do the impossible! Thanks to Alisha and Furqan for service excellence!! Dedicated and extremely nice!! Thats what a company needs to thrive! Jason

Paul Radcliffe

I was fully satisfied with my experience at Ideal Honda. It was a new, clean building. Our salesperson, Eric, didn't use any high-pressure tactics, and was VERY knowledgeable about the vehicle. It's a HONDA dealership, not a luxury dealership, so don't expect gold-plated, ridiculous services. It's a McDonald's of car dealerships, in all the best ways.

Domenic Servello

The Service Manager Danny and the entire Service team at Ideal Honda are first class! They go above and beyond to ensure customer satisfaction. They are extremely supportive, transparent, patient, reasonable and knowledgeable. This is by far the best Service Department I have ever or will ever visit in the GTA! They continue to take incredible care of my Honda Pilot. Book your service appointment today, and you will not be disappointed! Thank you Danny, Mark and the whole Team for your undivided attention and kindness. You are exceptional and model human beings. I definitely owe you a debt of gratitude. ????????????

The Mr Dimitri

We bought a Honda Accord 2018 demo which came with winter tires, that they charged us $1200 for ( used). On the day of the pick up, I get a call from the sales person Amir telling me that they don’t have the second key and that they lost it. Even though they had at least a week to make sure that nothing is missing and if it is - then order it and get it delivered in time. We had to come back 3 or 4 days later to pick up the key, which they had to program, so pretty much 3 - 4 hours of my life was lost on the weekend. There was absolutely no “ we are sorry “ or any remorse. They didn’t even offer to wash the car, just to show that they appreciate us spending $38000. I had to tell the manager that it’s not our fault and I need some kind of compensation for my lost time. After a lengthy negation I was able to get a pair of wiper insert replacement, which by the way probably cost $20, but it seemed that i was getting a $2000 viper blade. Anyway, a few months pass by and I wanted to know how much it will cost to get steel rims for the winter tires. Little did I know that there are NO steel rims for the 19” tires and only aluminum. I found out the price for one and it turned out to be around $200. So, all in all I was looking at around $1000 just to get rims, balance the tires, and get them installed. Honestly, I felt that it’s a lot of money and my mechanic told me that he’ll get new 18” tires with new steel rims for $650 all in. So, I decided to sell the original winter tires and that would’ve paid for my new set. Before that, I never even opened the tires that they gave me and never bothered to cut the plastic bags and inspect it. When the person buying the tires showed up, we started looking at the tires and I was shocked to find out that one of the tires had a sidewall damage which is unrepairable and also had 2 patches on it! Wow! How can their garage not see that and pack the damaged tire and give it to the customer? I don’t believe that they didn’t see it! I am very angry and disappointed at the same time. I will NEVER go back there again. It’s a disgrace! How can you be so negligent?! My advice to you is check everything before you pick up your car, who knows what you’ll find.

Stephen Cheng

Called to try and get a $12 clip. It should have been easy to locate that piece as it holds up a wireless module on the roof of my trunk. Nope. Can’t find it. Then hangs up when I insist he look again on whatever manual they have to locate parts. Called manager left a voice message. Do I get a call back? Nope. Instead I called another dealership and they found the clips and ordered them for me no problem. I know they aren’t going to make any money on two $12 clips but know what? I’m in a market for a CRV Touring, that’s $40K. Also, in about two years my Accord Touring 2.0 lease is up. That assumes I don’t go for an early end to get the mid-generation refresh. That’s another $38K. Will I consider Ideal Honda? Nope. What they thought was a dinky $24 sale parts actually put them out of the running for nearly $80K in business and a detailed bad review. And it’s on the parts person who hung up on me and the manager who didn’t call back.

Biju Pappachan

I was having a problem in starting the car. After paying for an inspection they told me that the battery had less voltage and recommended changing the battery. When I complained they did find a leak on to the alternator and it was corrected under warranty after much negotiations. I also knew that the car was driven very little. So decided to have a few long runs. I had taken the car for service shortly after and did mention to them about inspecting the battery. They told me that everything was good. I noticed starting trouble again and when called they apologized and gave an appointment for this morning and said that they will do the inspection for free as I had paid for it a few days ago. This morning the service agent was not willing to listen to any of these and insisted that I pay again. Why be so rude and not even look up the notes? Why waste your customers time for nothing? Why don't you adhere to the values you preach and do a proper job? Very very disappointed. I was not at all interested in beginning a week, that too at this time in this fashion. Stop your money grabbing attitude and begin to do your job diligently.

Marcelo Gondim

When you walk into a dealership on the second last day of the month, when they should be making all efforts to reach their goals, saying you are there to buy a brandnew vehicle and you deal with a team who clearly doesn’t care for what you are looking for, nor give you any attention, you know the place is really bad. It was around 1:30 pm, the place was pretty empty and I could see all those sales guys doing nothing. When reception finally had one of them coming to talk with me the guy was completely out of touch. He valued my trade in really low without even looking at it. Another Honda dealer did a proper appraisal and offered me $ 2500 more than what he said would be their maximum offer. Then he tried to convince me I would not be able to afford the vehicle I was trying to buy. It’s pretty hard when you are way above 6 figures a year and someone is trying to convince you you won’t be able to keep up with your monthly payments, which would be around $ 550/month. Terrible experience. I strongly advise anyone who looks for good customer service to stay away from this place.

Rahul Doshi

My experience from Ideal Honda was the best, especially working with John. What I appreciate the most about working with John is that he catered to my expectations for a car purchase. John made me feel comfortable and answered all my questions to help me make an informed decision. He and Sumit (Financial adviser) respected my personal financial situation and helped me with best financial option for me which I greatly appreciated. They would always follow up with me which shows great communication skills. Ideal Honda has very friendly people working. You would not want to go to any other location for your Honda. This was the only store i visited for my car. I got the best price and best service for the car.

Sidra Rizwan

We got our Brand new Honda Civic Sedan EX 2017 from Ideal Honda. It was a clear out event going on and by the time we knew about it most of the dealers were sold out in White color but we were able to find from this location. I guess it was the last car in white color in whole GTA so they didn't negotiated on price. Upon requesting they added all season mats for free. Over all it was a good experience and we were happy.

Chris Jimenez

My experience at Ideal Honda was Exceptional!! The new facility is big and really clean. My sales person Edwin was really professional and showed me everything I wanted to get. Really happy with the service at Ideal Honda. Now I have a new 2017 Honda Civic LX. Thank you to the Team and staff. Hope to keep getting my cars from here

Adil Khan

Mr Ajmal Janjua is a real crook Two weeks ago, friend of mine bought a car from him. It was honda civic 2016. Although, it was dirty but as it was bit cheaper he preferred buying it after this Aljmal guy promised to clean it inside out. Firstly, he promised to give a car in 2 days but they took 6 days instead. Funny part is it was not even cleaned and had to sit there for couple of hours to get it cleaned. So took the car home. Surprisingly, he washed his car after two weeks in wash station he could not believe his eyes when he saw rust on trunk, side skids and door panels. We still don't know what these guys have done to temporarily hide it. Here are his words; Before buying: "buy this car it will be cleaned, wear tear will be repaired, it will look like new". After buying: " its an old model it can't be like new one what ever possible was done on it". Now this guy is acting like he doesn't know who we are. I can't believe just for his couple of hundered dollars of comission he ruined my friend's hard earned thousand's of dollars. I won't recommend anyone go there.

C Jay

Beautiful, spacious, open concept modern facilities!! Free working Wi-Fi, free coffee at press of button and polite courteous service. You can see your car receiving the work from waiting area. (Review from 3-4 years was 5 stars). Visited today for an A1 service (oil change & tire rotation). You have to really press all staff to get a tire rotation done at a 4pm appt. The receptionist called my # at 09.30 & left msg to see if I could bump up my appt to something earlier ... I can only infer it was more convenient for them & nor for me. I confirmed with the person receiving my car in the service area that I wanted an A1 even though the mileage was at 8600 km. The person confirming the work completion said they only did the oil change as the tire rotation could wait until the next oil change (6 months). That didn't make sense to me as that would be a year without tire rotation. I insisted I get one done to not have uneven wear. The person said it could wait as the rotation & expense wasn't necessary at this time. I insisted for the work to be done. I could clearly see they were more interested in finishing their shift than in providing customer service. They weren't pleased I had to use the washroom before I could make payment. Upon payment, the receptionist (same person who called my # that AM to condense the work schedule) summarily told me where I could pick up my car with absolutely no customer service skills, I.e. she talked at me without getting my attention, addressing me ... Just did her speel about where I could find my car. WHAT POOR CUSTOMER RELATIONS SKILLS!!! She must be related to a higher up because she is either poorly trained by her relative, or is untrainable because of the SAME REASON. 4 years ago, service was amazing & the staff were motivated. Not sure what's happened, only know I'm looking for a new Honda Dealership to service the car. Service received today didn't cut it. They are set up to be customer oriented, but my impression today from dealing with 3 personnel, that ethos is gone.

Fadi Amanuel

Such an amazing service from Auric and Eric, I recommend everyone to be served by these two because you will never regret your decision when purchasing a vehicle from them.

Aditi Satish

We purchased a 2016 Honda Pilot from Amir Yar. He was very helpful and politely answered all our questions. He had good knowledge of the car and made the process very easy! I highly recommend him:) Also very friendly and he will make you feel comfortable. Definitely 10/10!

SOMNATH MAJEE

I bought a Honda CR-V from this place today and the experience was very good. Mr. Mahad Mofrad and Mr. Furqan zahid made the delivery process super easy for me. Thank you guys. 100% recommended.

Hrjot

Very help full staff went there for error code for our car they sort it in minutes

Megan Vaz

Just bought a new car from Ideal Honda. We were helped by Auric and Eric who were great. They were so helpful and nice throughout the whole process and continue to be so accomadating. Definetly will go back in the fute and will reccommmend our family and friends to them

Victoria Jelowicki

AMAZING SERVICE! Just bought a pre-owned vehicle from this Honda location. I purchased the car from Edwin, he was extremely professional, helpful, honest, and kind. He went above and beyond to make sure I was happy with the car I was buying, and was never pushy. Overall amazing service - I will be sure to recommend this place to my friends and family! Thank you Edwin and Ideal Honda!

Dipak Majmudar

Very bad Experience. I called for appointment for 2019 Honda Odyssey touring latest recall (April 11, 2019) and they booked appointmeant for 1 hour on May 6, 2019 @ 10:30. I reached there around 10:20, They took my van and I am waiting in waiting area for my car fixed. Around 12:00 I did not see that my car pulled in for service or recall. So, I asked parts department and they told me that they find out and then I talked to service technician and he took 5 min to find out what happening and than he is explaining that sorry I am too busy. so, I forget to tell you that takes time. I told him that I want to talk to manager/ supervisor. After 10-15 min I talk to supervisor and they apology about this and they told me that we are pulling your van inside but still take around 2-3 hours. So, you want to wait. So, I told him yes. After 5 min he came and told me that you van should be ready with 10 min. I am thinking that what type service or recall they fixed with 10-15 minute and how could trust on this recall. I need explanation from Honda also because I do not trust on their service or recall

Vivi C

I bought my Honda Odyssey from here since 2014. I always did the car maintenance this location.I did maintenance today,when I picked my car.I saw this????. They did broken my passenger side drawer, and no one try to fix it. What kind the service is that????

rajesh kohli

Very impressed with the professionalism of Daniyal. He is very thorough in his knowledge about the car and explained all the aspects of financing and related services offered at the dealership. Very friendly and honest approach. Will definitely recommend this dealership for new Honda .

Aziz Kanji

When you come to dealership first time everything is fine! Jalil Rehman are very patient and know what they are doing; the dealership is clean and pleasant; Bought the car and said will pick up by 5 days and have all paperwork done. When we came to pick up on Monday almost like not insteaded in talking with him and said sales person will get your paperwork and just go through signature and than through the car etc etc. The biggest MISTAKE that they had not given me Car Insurance and I drove without it. I called my Car Insurance and he said how could drive without insurance. I called Jalil and he said do not worry as Honda Finance also has insurance. How can that be true? I still want to know difference about Honda Finance and Car Insurance Why do we need 2 insurance?I suggest everyone to be careful before you drive you car without insurance... Now that I have leased for 4 yrs and cannot do anything but I will not suggest or my from Ideal Honda.

Keyur Shah

I dont know about the center, but I tried calling up, the call drops automatically with all my and even my friend phones. The chat was even worse, if it was like I am asking for 2+2 and they are telling me pineapple. Dont waste time on chat.

R V

Came here for service. Checking in was really easy. I declined the A129 brake and rotor service that was strongly suggested, I was then told that they were going to do a multi point inspection which was not completed. Overall, not happy, not ecstatic either.

Karl Berzins

We took our van in for repairs, it was making funny noises. They gave us the short list of repairs needed. Some parts were covered under warranty, but they also said we need new shocks, which wasn't covered. They charged us $125 for the diagnosis of needing new shocks, which I still feel is misdiagnosed since we've had this creaking noise issue since we pretty much got the van. They didn't complete the warranty covered work properly. Missing parts. The van was making a grinding sound when accelerating after we got it back. Being busy, we had to give it a couple weeks to get it back in there. The tech who test drove it couldn't hear the noise?? It was obvious. Then they took a look and noticed the missing parts. We didn't have the van for three days waiting for these parts to finally come in. They do not offer a complimentary loaner like other dealerships do, they charge a pricey rental fee. No apology or any sort of restitution for the poor workmanship. Caused us days of hassle. I would recommend going to another Honda shop, even if it is for warranty work.

guy990

Takes 20 minutes standing in front of parts just for the lady to help you, then another 20 mins waiting for the actual part guy to help you since the lady sitting at parts is just for show or something. Consistently it takes an hour to buy anything here, but I can't comment on the sales and service staff. For parts alone this is probably the worst dealership to get anything from.

Monica Arcega

My husband and I are first time buyers so we basically have no idea about cars, like which one to get with the least possible cost. But Edwin was so helpful and knowledgeable, and he was able to offer us a very good deal! His customer service is excellent and we feel so comfortable dealing with him. He laid down all the best possible options we can have and is considerable of our concerns. We got a new Honda car now which is affordable and reliable. All thanks to Edwin! Also, there are a lot of food and drinks while waiting for the paper works, so help yourselves! We will definitely be back in the future in case we want a new car again :)

George Denniz Rodriguez Medina

Furqan, Eric, Arsalan thanks for your 5 star service. I love my new car.

Vinoth Ravi

I will start by stating I have had numerous encounters with dealerships all around Ontario to purchase vehicles in the past. Thushanthan Ravindran portrayed an unprecedented care for my family in order to get the car we want. The transparency of Thushanthan Ravindran made me realize he cares about the customers unlike other people in sales that work for commission. Thushanthan Ravindran was open to discussions about pricing and market value, and spent countless hours trying to meet this deal and also gave us ample time in order to consider a huge financial decision. A lot of people do not provide enough time nor, care when there are counter offers on the table. This is the go to person that needs to be visited for the process of your vehicle purchase.

Carmen Loong

I had a wonderful experience purchasing my Honda HR-V at this dealership compared to other ones that I have been too. Eric Teka was very professional and efficient. He was always available to answer any of my questions or concerns. I would highly recommend this dealership and especially Eric.

Syed Hassan

I went first time to this location as I am looking for a used car. Their sales rep, I think his name was Danial. He was really good. He explained all options with honesty from financing or leasing to new or used car options. Although we haven't made a decision about any car yet but I was pleased to see the true customer service skills. I will definitely be recommending this location to anyone based on my personal experience. We should appreciate people for providing us positive experience same way as we complain or review for our negative experiences.

Ammar Sawidan

Excellent experience with the dealership, especially with the sales rep. MAHAD MOFRAD. He was very professional,amazing and always tried his best to assist me and to help me with my new Honda Pilot. Thank you guys for everything. I recommend Ideal Honda they were one of the best dealerships Thank you Mr. MAHAD it was Pleasure dealing with you

Zubair Alam

Bought a Civic about a week ago and my salesperson was Amir. I explained my situation and Amir was fantastic to deal with from start to finish. I had bought from Ideal way back in 2009 and I can definitely say this was a much better experience this time around. If u are in the market for a Honda and visiting Ideal I would recommend definitely speak to him.

Henry Yenczek

I did not like the service at Ideal Honda. I had battery issues three times and each time the dealer said there was no problem found. So I carried booster cables and had to use them.I also had problems with the remote trunk lock not unlocking when the car was cold. When I bring in the car the dealer did not find a problem. They told me to bring it in when I experience the problem. So one cold morning I drove in without warming the interior of the car and showed the problem to the service manager. The power trunk lock was replaced. More issues with a rattle in the sun roof and the driver's side power window switch not intermittently working. More of the same .... no problem found. I resolved all the issues by trading the Honda CRV in for a Chrysler product. After four years I have only been in for routine maintenance.

M V

This is my first time dealing with Ideal Honda. Staff were courteous and hospitable and professional. Very efficient to get my loan for my lease done faster than I even expected!! Will definitely come back for all my future Honda needs!

Reasad Farsad

Went in there to buy a used civic. The sales representative was really rude and wont talk numbers properly and show the car in-depth just cause I said I am looking at cars and haven’t decided on any yet. Really disappointed with the service they provided. Before this went to the Toyota next door and they had the best customer experience. The dealer took his time in showing the car, talking about payment options, warranty for the vehicle, making sure the test drive was great and even offered me to take the car far away and on the highway to get the feel. Really disappointed with Honda’s service, regarding the fact I own 2 Hondas they treat customers badly. If u r at Dixie Honda go to Dixie Toyota they r thousands time better.

That's messed up F

Sad excuse for a Honda dealership. Crooks in the sales department, dummies in the service department. Worst Honda dealership I’ve had dealt with.

Rodrigo Okuta

I had an issue with Ideal Honda that I bought a car that the carfax was not showing any record, but after 2 years I found that my car had been in a collision before and I didn't know. Long story short, Eric helped to replace my car which had accident with a new car. He did his best to get the best numbers and also consider my car value as if there was no accident, which it was fair. He ended up finding a good solution to us. I went for a test drive with Auric and it was amazing, he is so knowledgeable about the cars, all features. He make you understand and use all car features for a better experience, also he give the best advices to get the best of your car can offer in terms of technology and features

Jenessa Atkinson

Untrustworthy! I have a 2019 Civic Touring that I purchased at at different location but because Ideal Honda is closest to my house, I've been getting my servicing done there out of convenience...but not anymore. Not only did they loose my new tires that I paid to have stored there, they quoted me thousands of dollars for work that work that either didn't need to be done or that should have been covered under warranty. They have fought me over warranty coverage on several occasions now and they seem to have trouble owing up to their mistakes. I'm done with this kind of treatment. I constantly feel like they are tying to take advantage of my lack of auto knowledge rather than trying to educate me on the problems. I've started going to a different dealership that's farther away from my house, but it's 100% worth the extra travel. They are much better versed in the details of Honda warranties and treat customers the way we should be treated, with honesty and respect. I understand that things go wrong from time to time and that people make mistakes, we're human after all. I am a very leanient person when these things happen, but after three strikes, you're out!

Amanda Persaud

A huge thank you to Praveen for the purchase of a new Honda CR-V! Praveen was extremely attentive and informative allowing us to make a great decision we couldn’t be happier with. Along with an extremely professional and friendly team Praveen addressed all of our needs and was extremely accommodating. I highly recommend Ideal Honda for all your car needs!! Thank you Team Honda!

George M

Yesterday at work, my car did not start. I called Honda roadside service and after a boost started. Because this dealer is the nearest to my office I went there but they did not even wanted to check my car because " had not an appointment". I went home, and this morning the car did not start again. I called roadside service and after a boost I was able to drive myself to Honda Georgetown, where they helped me immediately without as previous appointment.

Ekta Bali

If you want to get great service and great deals, visit Ideal Honda. Don’t go anywhere else. I purchased my first car from them. I visited almost 5-7 dealerships but the deal that I got from this place was unmatched. The staff seems to be very happy to assist you. They make sure you get the best deal. Highly recommended Honda dealership.

Katie H

Don't go here to purchase. Place is a complete joke. Dealt with Jelial today..he and his manager or whomever tried to offer me a price on my trade that was at least $10,000 under wholesale and $10,000 less than I was offered at other Honda dealers...a total insult...sure hope they haven't actually gotten away with scamming anyone like that...he then proceeded to pick up his phone and have a conversation during our appointment at his desk.. that was extremely unprofessional. I'd had enough and left. Lady at reception was very nice though. Overall wasted my time and gas driving there.

Eat My Ass At Miltons

Service is disappointing. You guys should be ashamed that your standard is super low. Don’t go here for service, they tarnish the Honda Canada name at this dealership.

Tariq Rao

We were looking for a Van and then I checked with Ideal Honda I spoke to Mahad and he asked us to come in and he can help us out. We went in to browse only and we also had other appointments booked at other dealerships but the way Mahad welcomed us and made us feel comfortable and showed us the vans available we were really happy and impressed. His customer dealing is really impressive and we really liked his service and were very satisfied and made a deal in just 30 minutes. His assistant Furqan also helped us out a lot in explaining the features of the vans available, also in the test drive. He was very quick with the paperwork at the time of pick up and had the car ready for us and we were out of there with our new van with in an hour. We will definitely go back to Ideal Honda for our future car purchases and would definitely recommend it to friends and family! Thank you Mahad and Furqan!!

Wendy P

Ideal Honda is always quick and well done. The waiting room is bright and modern and they also have a wonderful courtesy shuttle to take you back to work, or to another place during the day if you can't wait. The customer service rep Jonathon, was very helpful and professional.

Jory Kevin Berger

Can't express how smooth a process it was to go to this dealer. No haggle, no salesman pitch, no up sell, no pressure. Oh my goodness it was great!! Eric Yin was our guy. It was funny because we tried the Toyota Corolla right before (which was next door) and there was no comparison to the Civic EX. Not only that but there was no comparison to the service. We just wanted to test drive some cars at different dealers and Eric at Honda was the only one who sat with us to show us what this car could really do. He was pretty amazing, and you never felt like you had to make the deal right there, he was genuinely passionate about showing you the car, as if it was his brand new car. Since our purchase Eric has checked in on us, thanked us, and always re assures us if there's ever anything we need or have questions to not hesitate to come to him, which is pretty amazing. I didn't have to deal with his manager or any funny business and he gave me a great deal. Thank you Eric, for what everybody else makes so questionable, you made so simple and so easy.

Hassan Khan

Very memorable experience, was treated with a lot of diligence and respect. The car shopping was made very simple by Edwin who helped me get exactly what I wanted and more. I was later handed over to his finance manager Jalil. Jalil took the time out and explained every single clause in my agreement and how it was designed to protect my interest. He explained to me exactly how the factory warranty worked and how the extended warranty protected me throughout the ownership of my vehicle. I greatly recommend the team, it's simply fabulous.

Fahad Qureshi

Sales person furqan is great however since they don't have a body shop trade in values are lower than other dealerships.

Brit & Syd

We just got a car with Honda. Eric and Auric were super helpful, friendly, and informative. They answered all of our questions with detail and honesty. Thanks again!

Nat Bains

I've taken my car to Ideal Honda a few times for service; but, the last time I wasn't too happy with it. Left a message for the service manager, Paul, and he returned my call within hrs. Paul listened to my concerns and apologized on behalf of the service adviser, and he decided to provide my next service for fee. I wasn't looking for any freebies, just wanted to address my concerns, but was glad with his customer service skills. This is the best service I have received so far after dealing with two different Honda dealership. I've left messages for the GM at Classic Honda regarding my rusting proofing service a couple of months ago and never received a call back!

Priyanka Pillai

We have good and bad experience with ideal Honda, the sales person , Eric was really helpful friendly with us. But otherwise we had a poor experience with them. We got Honda CRV recently ,They promised that they will be giving the winter tiers and mat (Not free -low cost compare to market price ) and we are paying for that since we bought the car.Its more than a month.Still we did not receive them. I am expecting the winter tires at least before this summer . I tried to contact them but i did not get proper response from them.Very disappointed!!!!

Jay W

Great location but better than that is the warm and friendly atmosphere to guests at Ideal Honda! I was welcomed by a young salesman Eric Yin. He is very knowledgeable about Honda's product line and extremely patient, no hassle, no pushing, just understand what a customer really expects. In the end I left with a great deal and now I am a happy Civic owner! Nice car purchase experience here. I will definitely come back again in the future.

shalin dave

Great customer service from Ideal Honda to make sure, we are fully satisfied with our purchase. They work together to satisfy their customers from Sales manager to entire sales operations. Sales person, Shan (Make sure to deal with him as he is best - Knowledge and customer satisfaction) was a great help in providing me with choice of Honda Odyssey. He was patient with me and took his time to explain and go over all details regarding the purchase and recommendation. When he was busy, we also worked with Amir and had a good positive experience for the purchase. Even with delivery hiccups, Shan took care of us and made sure we are fully satisfied with our purchase. Would recommend this dealership to anyone interested in their future and worry free purchase.

Najib Yourish

Excellent dealership! Daniyal Mateen and Jalil Rehman are very patient and know what they are doing; the dealership is clean and pleasant; and all of their paperwork are very organized. Interestingly enough, with all these attributes, their prices are way better than a lot of other dealerships at least in the region. Definitely recommend.

Thanh Phan

Auric was extremely helpful in helping me navigate the world of digital dashboards .I encourage all future customers to ask for him by name to help you understand all the features of the car you interested in !

Bertram Miles

I made a service appointment with Aruna who was both professional and thorough in explaining the required services to my 2020 Civic. She had provided great customer service and was very flexible with the appointment timings she was able to provide me due to my crammed schedule. My service experience was great in comparison to the other three Honda dealerships I have had past experiences with. Thank you to Aruna and the Ideal service team for making it a easy, enjoyable and quality experience. I will definitely be bringing my other Honda to this location for servicing in the near future.

Josh Baker

I went over to Ideal Honda for my very first car. First time I went over there I was just browsing the market. The salesman Junior McLeod who was assisting me was very polite and patient with me while I looked for the perfect match. Couple days later I couldn't get the Honda Civic SE off my mind and decided to give it a go. I called the Junior to set up an appointment to finalize a deal, and it worked out amazing for me. Picked up my beautiful new car a couple weeks ago! If anyones in the market for a brand new or used car. Junior at Ideal Honda is the BEST person to assist you.

FAHAD M

Hi, We bought a car from Ajmal and were very impressed with his excellent customer service. He took the time to understand what we are after and also made practical recommendations, instead of just selling us anything. Among our family and friends we have 5 cars bought from him and they all had the same excellent service experience too. We recommend him over a lot of other dealers at any time to everyone. Thanks.

Rochelle Sardinha

As a family of Honda owners I have been to several Honda locations and I would have to say I had my best experience at this dealership. My sales rep Junior was very thorough and provided great service, honesty, and communication from start to finish. I will be recommending my friends and family to go here for their next Honda purchase. Love my new car ! Thanks !

Joanna Malinowska

Excellent service!!! Simply put, ask for Shan :) He puts his heart and soul to make shopping for the car a truly pleasant experience, as it should be! He carefully listens and makes his recommendations accordingly. In short, I gave myself about a month to find the right vehicle because my Nissan was ready to let go. In my search, I drove to a number of appointments or randomly stopped at dealerships. One day someone recommended Shan at Ideal Honda so I contacted him to see what's available in store. Shan showed me a couple of really good vehicles which perfectly matched my search criteria. He was informative and most of all - Not pushy like other dealers!! In OTHER dealerships I was being "forced" into "quick sale"! ...people, this is not a pair of shoes you are buying, you have to be sure you are getting what you truly want. With Shan, my mother and I felt at ease and we simply new that the decision we made was right. We got the car on Monday, it drives beautifully and we are very happy with our Honda CRV-EXL!! This Honda had a previous owner, the car was very clean and in perfect condition. I must tell you when we picked it up, the overall presentation was exceptional - all the components of the car were super clean and shiny, engine included. We felt like the first owners of this exceptional vehicle. Thank you Shan!!!

Chris Wegner

I bought a used car from Ideal Honda in 2012 and have had it serviced there ever since. My purchasing experience was transparent and straightforward. The sales reps were respectful and there was never any pressure to buy, even after a few visits (I was comparison shopping). Since then, the Service department has consistently delivered on time and as estimated. No drama, no return trips to fix the same problem. They do their work quickly and correctly the first time, every time, and I’m back on the road again. True professionals. Top marks all around.

Tony ng

Why are we asked if we want a free multi point inspection? Anyone would be foolish not to accept. I saw that the work was done and my car driven out of the service bay. Why did it take almost half an hour for the paperwork to reach the checkout desk? Then the cashier was on the phone forever and I waited some more. Why are there not two people at checkout or one on standby in case it gets busy? Then the cashier has the audacity to say my wait time was within the quoted time. So if you quote me 1.5 hrs and ready in 1 hr, it's OK to keep customer waiting another half an hour? No sense of urgency in your service. Please have more respect for people's time.

Jeremy

Just bought a new Honda CRV. This was the best car buying experience ever. Jay was a complete gem from start to finish and really pushed to get my girlfriend and I the best deal. I highly recommend purchasing your car from here. Thank you Jay for all your hard work! Love the car!

sue moh

John Zhong, was incredibly patient, knowledgeable and friendly. We had purchased a new vehicle from him in the past and returned to buy two other new vehicles. I highly recommend Ideal Honda and would continue to do business with them because of the great customer service that I received during all my experiences. Best wishes, Sue.

Premilla Elilvannan

We leased a new vehicle 2019 Honda Civic from ideal Honda two weeks ago. Junior Mclead helped us, He is very knowledgeable about the car and the financial matter behind the car. The Car price was very reasonable. They very helpful. i recommend this dealership, very clean and honest guys to deal with. Thanks Junior

Muhammad Zaid

Love the quick service and over all experience when you get your vehicle serviced here. Unfortunately I didn’t purchase my 2016 civic from this location I have been coming to this location since it opened. The staff is a lot more customer service oriented compared to the Honda dealership I purchased my vehicle from. I would definitely recommend to anybody looking to get their vehicle serviced from Honda

Mohit Robert

Ideal Honda Mississauga, one of the best place for services. They are very professional. Want to thank Hero of the Ideal Honda , Mark . He is the man behind the success of Ideal Honda service centre.

Regan

My experience at Ideal Honda was AMAZING. from the time my vehicle was brought into the service department I received great customer service. Maddie did an awesome job of keeping me updated on the status of the vehicle and went above and beyond to help me with my issue. Definitely will be referring Ideal Honda to all my friends and family.

Fareeza S

Bought a 2019 Honda CRV in Cash on Aug 2019. Since this purchase, I was told an Aero kit would be installed upon delivery and it wasn't found out 1 Month later that it wasn't. The day my aero kit was installed, my tail gate wasn't closing properly! Had to go back to get it fixed because of lack of care Bill of Sale went missing General Manager was in complete denial of the where abouts. They then reproduced my bill of sale and the finance person forged my signature! All I got was an apology! Went to get Winter installed, they couldn't find the tires under my name I specifically ordered so I guess they took someone else's CRV tires? TPMS came on 1 day after. Tire Pressure Low, so pumped tire with air, then noticed I was given 17 inch winter tires instead of 18 inch. I purchased the Honda CRV EX so 18 inch wheels are standard! Lastly, texted one of the managers as he texted me on my phone first a few months ago to make him aware of winter tires and he told me he would block my number like WOW. Considering everything I went through that's what you say? I've been understanding and nice to this dealership but this was the last straw! Guys please go to any other dealership but this one! They ARE UNPROFESSIONAL, RUDE AND THE HAVE NO CARE WHEN IT COMES TO YOUR Vehicle! WILL NEVER GO BACK TO THIS DEALERSHIP AGAIN!!!

Sindhu George

It was my pleasure to be at Ideal Honda for purchase of my car recently. I dealt with Mr. Eric Teka, sales consultant during my transaction with Ideal Honda and special mention to him since he has been very understanding, proactive and patient in answering my questions and dealing with my concerns. I was looking for an off lease Honda CRV and Eric guided me in choosing the right car for a reasonable price. He made the whole process simple and convenient to me. All employees there seem to be very friendly and offer customer oriented service. Hope and wish, they continue with the same spirit always.

Charles Ng

This place is a hidden gem! The place is super clean and nicely layout. While it is visible on 401 but you won't easily see it if you drive along Dixie. We went to various car dealerships prior to coming here. Our initial intention was dropped by Ideal Honda just for a quick look of their new cars as it was close to their closing time. We were pleasantly surprised and greeted by Auric who is very friendly and knowledgeable. He find out what we are looking for and arranged a 2021 CR-V for us to test drive. He patiently explained all the new features. He introduced us to Eric Yin, the finance manager. Eric worked out an excellent deal for us on the new vehicle and gave us the best trade-in value for our 2004 CR-V. Overall it was a wonderful experience. No high pressure sales. Just friendly, patient, eager to help type of place. The after sales experience was equally excellent. Auric took his time to test drive the new car and explain all the new features and help us setup our smart phones on the new car. If you are in the market for new car, I definitely recommend you come here and talk to Auric Jon Dela Cruz and Eric Yin and experience the most amazing customer-focus shopping experience. Btw, thank you Honda for building such reliable vehicle. We are your fans for life.

Rowan

I was car shopping for a while as a birthday gift to myself and a friend said I should go to Ideal Honda and I gotta say I’m glad I did. Great staff and a big thanks to Junior Mcleod, he was patient, friendly and funny. He answered all my question and helped me pick out the best gift to my self. I love my Civic Si, thank you Ideal Honda and thank you Junior.

Amitava Basu

Let me start out with a shout out the entire Sales Team at Ideal Honda. They are super awesome !!! Their customer advocacy and client first attitude surely stands out. Mahad and Furqan made our car buying experience pleasurable. When we are ready for our next car, we will go back to Ideal Honda !!!

Joe Vicente

I had a fabulous experience with Ideal Honda and Staff, I walked in to look and ended up buying, Was Greeted at the front door by Sales Person Jay, And Sat down with him, I had some details I can’t share, But Jay spoke to Manager and they agreed to help Me out, So I ended up walking out with a vehicle purchased that afternoon and had my vehicle 4 days Later, Perfect!! I am now enjoying my New 2016 CRV - Touring Vehicle. Thank you very much for all your help and support, because with-our it, I would now have a car right now. Much Appreciated.

Trang Huynh

Amazing service at an unbeatable price. These guys are geared towards great customer satisfaction. They are efficient and will bend over backwards to make their clients wishes come true. I personally called a few dealerships and Ideal Honda by far could not be beat, in terms of price, and great customer care. I personally dealt with Jayakumar Nadarajah and would highly recommend to anyone I know in a heartbeat. Really, truly and honestly there is a great set of guys at this place! Thank you! We absolutely love our new Odyssey.

DAIZY MASSOUN

Incredible experience buying my new Civic through Mr. Ajmal @ Ideal Honda. Sales staff is very proactive, experienced and welcoming. Made my car buying experience very smooth, unlike other dealerships where salesmen have a sole aim of extracting money from customers and negotiating on price with those salesmen is pretty much a war the customer has to fight. Here they also accomodated to my special request of expedited car delivery. I would definitely recommend Ideal Honda over other dealerships, esp. Markham Honda.

shahid jogiyat

I was given the best customer service from the moment I called to even after when I got my car. Auric and Eric really helped me out. Auric is very knowledgeable about the cars and Eric was great with the finances. They also threw in a lot of bonuses for me with out hesitation. Everyone of their staff is very friendly and willing to help you out! Covid friendly environment. I really suggest you call them or check them out in person for your next vehicle purchase. They have a lot of good stock on their hands at a great price. !!

Mario Albu

Daniyal at Ideal Honda was my guy from the moment I walked in. He was the salesperson who was a straight arrow, and who made me the right deal for a brand new 2020 Civic Coupe Touring. Working with him on our deal was very simple, straightforward, and VERY lenient. He was able to cater to every one of my needs and showed me what the best customer satisfaction felt like. I've learned from him myself, working in the service industry, and he is definitely the guy to go to when looking for a good deal on a brand new car.

Steven Arrol

I had shopped around at two other Honda dealerships before ending up at Ideal Honda, where I ended up buying my new Honda. I highly recommend Mr. Jay. He was very knowledgeable about the cars and I never felt pressured to buy anything. Jay was very friendly, honest, and professional the whole time through, and he provided me with excellent customer service. Ask for Jay!

Essie Nouraee

Just picked up my Honda Pilot. Beautiful showroom. Very friendly environment. Sergio Khatibi helped me selecting my car. Prepared paperwork in a very timely fashion and car was ready for pickup as scheduled. I am extremely impressed with Sergio's knowledge and friendly advise. I won't hesitate to refer friends and family to Sergio and Ideal Honda.

Ahsan Zaman

Hamza Waheed is a great salesman I had the opportunity to meet when looking for a car. He has great product knowledge and was very understanding of my needs as a new car owner. If you go to Ideal Honda, definitely ask for him!

Lisa Zhu

I had the pleasure and a wonderful experience of working with Eric Yin in Sales at Ideal Honda. He was very knowledgeable with all the models of my interest. This came as a great help to my decision making because I had many question. Taking that into consideration, he was really kind and patient with my long decision- making process, where he showed to really value maintaining a positive personable relationship even after I already made my purchase. Even after I bought my civic where I urgently called Eric for some help and advice about the car, he quickly provided me with advice and assurance that things will be taken care of. This is where Eric takes that extra little step to show he cares. I highly recommend him!

Jodi Golden

Had a great experience with Mahad Mofrad he showed me all the SUV’s that were available and did not pressure me into anything let me make the choice of what was best for me he was very professional and looked after me till the end when I purchased a Honda HV-R Sport from him and I am loving the car. Also his assistant Furqan Zahid spent the time explaining to me all the gadgets I had in my car not rushing and explaining everything to me I would recommend these two guys when you are thinking of buying a car they are great.

Dylan Smith

Hi I would like to share my experience with you. I am a man that doesnt know much about cars and I've had the pleasure of talking to Mr. Danny, he assisted me well and resolved my issue. He is very charming and courteous. I wish all men could be like him. I look forward to continued visits to your dealership only because of Mr. Danny, he made me feel important, welcomed and accepted, i felt comfortable to talk to him esp because he is a older gentleman and you know what they say, "knowledge comes with age" I was confident that he would fix my issue . I rate Mr. Danny 10 out of 5 stars and i can not wait to see him again.

Hung Lo

I don't usually go out of my way to write a review, but for Ideal Honda I will make an exception. The service department left a less than desirable impression after they told me something was going to be done, then later ended up not being done at all. I don't strive to receive absolute perfection when it comes to service, I understand we are all human and make mistakes. However, for Ideal Honda to tell you something was going to be done and end up not doing it at all is a little concerning. I am just disappointed that this Honda dealership does not meet the same standards as other Honda dealerships. Contrary to the name, this Honda experience was definitely not ideal.

John C

Incredible service from John, I'm very happy with this salesperson. He was very nice, polite and most importantly knowledgeable. He's not a very good "used car" salesperson, but when it comes to new cars, he was extremely efficient and knowledgeable. I recommend this Honda dealer - they give great deals and everyone was nice. Will surely purchase another car from them next year.

Mujda K

Be CAREFUL when trying to lease or purchase a vehicle from this dealership. They are very misleading with the information they give you. Spoke to the Finance Manager Eric on the phone and was given misleading information which wasn't the worst part. Eric tried to include taxes on the buy-out of my leased vehicle. YOU DO NOT PAY TAXES ON THE BUYOUT OF A LEASED VEHICLE if you are trading it in. After reviewing the break down I called Eric to ask why I was being charged HST on a leased vehicle he quickly panicked pretended to be with a customer and said he will call me back. HE HASN'T CALLED BACK and won't respond to my messages. It was actually hilarious to hear the panic and shock in his voice. If this was truly a mistake he would have taken the time to make the adjustments however it clearly wasn't and he really thought he was going to pocket $2,300. Do your research and understand your purchase or you will be SCAMMED by such individuals.

Kemal Kemal

My experience with Ideal Honda has been nothing short of spectacular. The facility is large, very clean, and the staff is great. The service department is very knowledgeable and efficient. In the sales department Ajmal, Adam and Victor were all very professional, informative and welcoming. You can tell these guys genuinely care about customer service and it shows. I'm always greeted with a smile when I walk through the door, and for that reason I won't go anywhere else. I pass by 2 other Honda dealerships, and I do it gladly because Ideal is worth the trip. Highly recommend this place. Cheers guys!

arrusa usman

Worst car buying experience ever. Stay clear and don't spend your hard earned money at this crooked dealership. Sales person to general managers to financial service managers, all of them are incompetent in their job. They are disgrace to Honda brand and should be sent back to further training's to do their job effectively.

Amin Shoukri

It was great dealing with Mahad. he knew about my needs and suggested the best car for me. a truly professional conduct! he was funny and smart. it was a great experience. Thank you.

Shah Maruf

I took delivery of my brand new Honda Civic Ex from Ideal Honda last week. Edwin has helped me chose the right car that fits our need and budget. He has an exceptional knowledge about all the products and accessories. He recommend me of few insurance companies also. I had to contact him several times with many questions and answered them all till my satisfaction of understanding. He even came to help me out in service centre when he was not scheduled for work. I am very very very pleased and happy with Edwin's cordiality. Thank you all at Ideal Honda and especially Edwin.

Antoin D

I have come to believe anything about a 2 star rating for this place is a fake review. No chance anyone is getting 5 star treatment from this place. Maybe it’s me? I would like to think that I am a very polite individual with manners and common sense, yet I receive 1 star service from this dealership.

Rock Lobban

Ideal Honda is staffed by professional, customer-friendly individuals. I was treated with good service by Turqan, Edwin, Hassan, the receptionist, and all support staff that I interacted with. This high quality service was augmented by the expert oversight of the Sales Manager, Mr. Emad Barsoum. His timely interventions facilitated the smooth flow of the purchase of the car. I recommend Ideal Honda for the purchase of your Honda vehicle.

Deborah-Ann Desouza

Ideal Honda really don't s they be very best in personalized customer service. This is my third car from this dealership and every time it is always an amazing experience. Sergio is more than just our sales agent. He takes the time to listen to what my needs are. Instead of pushing all the " bells and whistles " . Sergio recommends the car that best fits my family's needs. I completely trust the car service department for all my service needs. Ideal Honda is the only car dealership for me!

Mohammed Maseer

Came in to browse and walked away with a brand new car courtesy of great service from Sergio. Was recommended to come and see him as another family member also bought a car from him. He was very professional and respectful in dealing with us for this major purchase. Would definitely recommend Ideal Honda and Sergio to my friends and co-workers.

Sandra Zamoro

The service I received from the sales person Edwin Sepidoza from Ideal Honda Dixie was exceptional! He was very professional, attentive to my needs and he was never tired of my questions. excellent patience with customer like me specially when I kept on changing the decision about the colors or deciding between financing or lease. He educated my husband and myself about cars. I will definitely refer to him the rest of my family for our car needs! He made our car shopping very easy, and seamless!

Cosimo Di IORIO

Auric was extremely helpful in helping me navigate the world of digital dashboards. I had been driving a 2004 Sienna, and he was very knowledgeable in pointing out all the various features, and how to activate them. It definitely helped make a informed decision to purchase the vehicle. I encourage all future customers to ask for him by name to help you understand all the features of the car you are interested in!!!

Gagandeep singh

I had a very bad experience during service/recall. Even though i was told that I’ll receive complimentary ride during the service window they told me the ride isn’t provided for oil change services and even though i had other things i wanted them to check. Additionally, In the receipt it was mentioned a complementary car wash was included but i had to wash my car again after my way back home. My car is showing this warning message about cruze-control when i drive on highway with cruze on ever since i bought the vehicle and when this message pops up the cruze won’t turn back on unless i turn off the vehicle and start it again and this guy told me that it isn’t an issue and it’s due to dirt or something and advised to turn off my vehicle every time it pops up. I am not visiting that place again.

Amanda

Great dealership. They really care about their customers. Eric Teka the salesperson did a great job catering to all my needs. The car I went to see was already sold but...he recommended a car he believed is ideal for my needs. Ask him what he would recommend and you won’t be disappointed! He is a really honest guy that looks out for your best interest. He took care of me and got me the exact car that I wanted. Overall you would be crazy to not come and check out this dealership!! I love my HR-V!!!!

James Peto

Straightforward dealing and a good quality car made this a positive experience. Sales rep Amir wanted us to have a good experience, and was pleasant to deal with. Some glitches (a missing second key and a missing vacuum canister) were resolved at no charge to our satisfaction. Not five star, but an above average experience for buying a used vehicle.

Harpreet Deol

I want to purchase a 2022 Civic Touring, so naturally I go to read reviews of nearby dealerships so I can decide where to go. Instant turn off when I read recent reviews, by "Thanh Phan" and "Cosimo DI IORIO" recommending someone named Auric. Both of these "reviews" have literally the exact same wording about "helping me navigate the world of digital dashboards" and "I encourage all future customers to ask for him by name..." Be better, Ideal Honda.

Sam Pereira

I went in looking to purchase a new car and had an amazing experience at Ideal Honda after shopping around quite a bit. I highly recommend Aftab Malik at Ideal Honda he was exceptional. He was professional, transparent and went above and beyond all expectations. Throughout the sales experience he did not waste time, he was all business and did not give me the flowery sales pitch. He listened, gave me space to think and did not come back until I was ready. From the sale till I picked up the car, he was fantastic. Upon pickup, he spent some time showing me some of the features on the car, he even helped me get Android Auto setup so I could see my phone screen on the car. I had an issue with some mats I ordered and management (Solomon Ali) was exceptional. He did not think twice before assuring that I was taken care of. From sales to service I was ecstatic with the entire process!

Samad Siwani

If you are planning to visit the dealership, the first thing, you get a written confirmation on is if the price fixed or negotiable, otherwise, you will be wasting your time. I went in with an expectation that I could secure a 2018 Honda Odyssey, It didn't work out. I didn't like the negotiation part, which was wishy washy. I was told on the phone, the price could be negotiated, and hence, I went to the dealership. I set out an offer, which included installation of a hitch which obviously Honda overcharges by 2x. That aside, I thought I offered a fair price, basically knock off $500 from the listed price, and include the installation of the hitch. They didn't agree, I stood firm and walked away. I was hoping they could solution, a suggestion perhaps to make the deal work. Tried again on the phone, and was told at the end that the listed price was non-negotiable. Hence the 3 star due to the mis-statement. They should have said fixed price from the start, and I would have aligned my expectation and not wasted my time.

Flavia Alves

I was in need of a new car after mine broke down beyond repair. I contacted Ideal Honda and straight away I have been taking care of. Eric Yin was very polite, nice and understood quickly my situation and promptly found a perfect car for me. I had a wonderful experience at Ideal Honda and would recommend to everyone that needs to find the right car.

Joseph Pacquing (BB-I)

Apparently, I was the 1st to own the 2022 Honda Civic Sedan Touring at Ideal Honda. Big thanks to both Jose Alaan (Manager) and Prince Pagaddu (Product Presenter) who made my search for the new car very easily and satisfying last July 10th, 2021. Ideal Honda is highly recommended. I had an excellent customer service experience and certainly you will as well. Cheers. Joseph. My Instagram account: TKD_BBOI ????

Pepito Leon

We recently purchased a brand new 2016 Accord EX-L from Ideal Honda. We were very fortunate to have Edwin Sepidoza as our Sales Representative/Consultant. He was very professional and took time to explain the features of the cars we were interested in, fully responded (and more) to our questions, and offered various options so we could make an informed decision. He did not pressure us to purchase and gave us all the time we needed to make up our mind. He was very pleasant and accommodating. We also got a fair and great deal! Jose, the business manager, I believe, also explained options available for car protection and extended warranty. He was also very professional about it. We chose products/services he offered that we believe represent great value for the long term. I would highly recommend Edwin and Jose if you, your family or friends are looking for a dealership and professionals who provide excellent customer service.

Mohammad Naqvi

Called Honda to ask about if my car is still covered under a recall... since I got a letter about it. I spoke to a lady in the service department who apparently took this information down as a message with a commitment to call me later. I understand I’m not booking a “service appointment” thus there won’t be an opportunity to necessarily profit off of me, however, I expect some level of professionalism and customer service, considering I do drive your manufacturer at the moment, and was most definitely looking into an upgrade. Customer service in this case was just plain and simply absent and thus will not be driving a Honda anymore.

Keino Dawkins

I appreciate how MAHAD ideal Honda was committed to ensuring that I got the vehicle I wanted. I knew I wanted a Honda but wasn't sure with model. I'm happy I got the CRV thanks to MAHAD's knowledge and patience.

The Alphonsos

We had an awesome experience purchasing our new 2020 Honda CRV Touring from Ideal Honda. Auric Dela Cruz and Eric Yin were very helpful and had a lot of patience with us. We were driving a Toyota Sienna 1998 model van and were not familiar with all the new features that the modern vehicles come with. So you can imagine - we had tons of questions. We went for a test drive with Auric who explained all features in detail and spent a lot of time with us. Negotiations were very friendly with this team and we felt comfortable to call or text them whenever we needed some advice or clarification. There was absolutely no pressure to buy and that's what made it a wonderful experience. We recommend anyone considering buying a car to check out Ideal Honda. You will not regret it and we guarantee you will join the long list of satisfied customers!

Amar Bawagi

We had the best car shopping experience ever at Ideal Honda. And all credit goes to Eric and Auric. They are knowledgeable, helpful, and simply the best at what they do!!

Vincent Phan

BIG SHOUTOUTS to Praveen and Abdul at Ideal Honda . The process from start to finish was super smooth . They were super knowledgeable and answered all my questions with ease . I would definitely recommend anyone to go to them for all your vehicle needs . Thanks again!

Cambridge EOR

I had an excellent experience of getting my vehicle from Ideal Honda .Amazing service from Edwin, exceptional treatment from Arsalan and the finest handover of vehicle by Furqan. Highly recommended place for service and fair price. Thanks a lot. Zubair Rashid

Alex Sevastakis

I had a fantastic experience at Ideal Honda. It was my first time buying a new car and so I had a lot of questions to ask. I was helped by a salesperson named Daniyal who made my whole experience as smooth as possible. He answered all my questions perfectly and explained everything very well. I left the dealership feeling comfortable and confident in my purchase. Additionally, I was also helped by Eric Yin who went through the whole financing part of buying a new car. He also explained everything well and made sure I understood it all. Overall, I couldn't have asked for a better experience in buying a new car and I highly recommend Daniyal, Eric, and the whole dealership. Nothing but positive things to say about this place. Thank you for everything.

Rakesh Kumar

I went ideal Honda for a odyssey and my request was handled by ALI MANJI Ali was very helpful and explained about all the vehicle features, interest rates for lease. FURQAN ZAHID helped in getting vehicle ready with all the paper work and shown all the car features. Experience with these two people is really cool. Thank you Rakesh

Bernie

My first time buying a Honda, I’ve been a Ford girl all my life and compared to the other Honda locations this one was amazing! Great service and the staff care about the customers needs. Amir and Eric went above and beyond to help me get my used 2014 Honda Accord Sport. Any issues I had with the car they made sure to fix them all before I picked up the car and they were great at getting back to me right away. I would definitely recommend them to any of my friends and I love my Honda!!!

adeel ali

I wish i could’ve give them 0 star rating. They are simply incompetent. My appointment was for a non-working AC in my 2017 Civic, when i went there to get that issue resolve( Honda Manufacturing issue). They surprisingly asked from me to pay $195 for Diagnosis. When i mentioned them that, there were no conversation over the phone about that Diagnosis charge. They simply told me, i didn’t ask about it. Even in Last June i had replaced my Breaks from them, and after that job. It was horrible to drive in that way, as it supposed to be. And i was told by them to spend more to get my breaks done. Which i did but my problem was same.So i tell everybody DO NOT GO there. They just simply incompetent and Non- professional people. They don’t know how to maintain a Honda standards.☹️☹️☹️☹️☹️☹️

Ivan Lu

Excellent experience at Ideal Honda. I had visited 4 other dealerships before stopping by Ideal Honda and my experience here was one of the best. Unique Jacques quickly setup an appointment after my internet inquiry and followed up with me until my scheduled date. Upon arrival, I was greeted at reception and was then introduced to Junior McLeod who would be taking care of me. Junior was professional, down to earth, and was exceptional in both knowledge and service. Not once did I feel pressured, and I was able to have great conversations throughout. Thusanthan (Shan) Ravindran assisted me when I came to pick up my vehicle, and I am glad to say that he also possesses the same characteristics required to provide excellent customer service. I recommend anyone to visit either of these two associates for future purchases; you will have a outstanding experience.

Rahim Patel

Worst Honda service centre. Never visit this location, no customer service and they just want to make more money. Really disappointed with their service.

Philip Goncalves

Beware, my wife took the vehicle in for service and was told that a new muffler was required for $850. I went to look at it and realized there was nothing wrong other than a rubber support dot broken off period took the vehicle to Zoro muffler, they replaced the rubber support at no charge. Highly recommend Zoro great service.

Raj Singh

Ridiculous service. Aaprox1000$ job quoted for almost approx 4000$. They recommended me to change the parts that my car never needed. All it needed is front wheel bearing and front flange and rear hub for civic. They told me to replace the following part just to let you guys no none of the below parts were damaged in any form - lower control arm for front - strut - knuckle/bearing - abs sensor( abs light was never on) - rear tailing arm - lower and upper control arms for rear - knuckle and bearing - abs sensor

Amanda Wilkins

I just purchased a really great used car from Ideal Honda yesterday. My experience with this dealership was amazing! Eric Yin needs to be recognized as a very knowledgable and wonderful sales rep. The dealership Manager Adam also took great care of us! I would highly recommend this dealership, they're fair and made car shopping a wonderful experience!

Suren Manikavasagar

Beware of ideal Honda’s quoting malpractices. I was told by the service manager that the car rental was included in the paint job he quoted. I specifically asked him about this and he assured it. When I went for the appointment I was told that the rental is not included and I have pay for it.

Kevin Yu

Treated poorly at this dealership when asking simple questions. An utter disgrace to the Honda brand and everything I've come to expect from other dealers.

Klaudio K

I had a great experience at this dealership. Mr. Ajmal helped me find the right car at the right price. Delivery was at ideal time, the car was very clean, Honda Civic drive is amazing. Very satisfying experience every step of the way at this dealership. For me is the first place to look if I get another car. Thank you to the entire team.

Hamid Rashid

I had a great experience at Ideal Honda. Location was super clean and nice. It was my first time buying a used car from this location. Mr Ajmal helped me, I did test drive for Honda CRV 2017. He was knowledgeable and friendly answered all of my questions and helped me to decide what I was looking for. On delivery day all went well Mr Furqan and Mr Emad sales manager was very courteous. I will highly recommend everyone to visit Ideal Honda before buying vehicle. Hamid Rashid

Jordan Dionne

This dealership is the definition of crooks. Bought a Civic from here, with a global recall. Got the AC condenser fixed once, kicked out yet again 6 months later. Bring it back, tell me the part is on back order and will not have an appointment for 5 months. Call with an appointment within 2 months. After 2 months of struggling in the heat with no AC, I am told that there is contaminated gas in the line and I will be charged $250 for this part that was on a global recall...makes sense right. Best part is, I tried to put Freon in, but due to a Honda Specific Cap on the condenser, I was not even able to do this. So please tell me how this is possible without the Honda Connection? Complete scam. I wouldn't buy another vehicle from this dealership, and at this rate, Honda in general. GO ANYWHERE ELSE BUT THIS ESTABLISHMENT!

dalia Victoria

Amazing experience buying and Honda CR-V spots with Mahad Mofrad . He incredible person, very professional and very friendly , truly recommend him 100 %

Adeyemi Asunbo

Came in for an oil change, then the attendant goes on to tell me that I could get a free multi point inspection plus free car wash if I so choose. Before I was done clarifying if actually those are free services, the attendant goes on to sell a bunch of other services to me which I declined. I then asked if the MPI and car wash would still be offered to me for free since I declined other services, she says "yes". I leave and go to work for the time being. While at work, I get a call saying my tire is leaking from the rim and that it needs to be looked at for $75. I decline the offer since I have a mechanic who takes care of these things for me. An hour or so later, I am back at Honda and to my surprise, the "free" services were not done, plus after driving about a KM to pump my tires, I noticed that the tire valve of the tire they looked at was missing. I had to drive back to Honda and request they replace my valve. Bad experience all around. This is my second time bringing my car for service at Ideal Honda. On both occasions, customer service was bad. I will not be back unfortunately even though it is the closest Honda dealership from my place of work.