Reviews of AUTOZONE CAR SALES (Car Concessionaire)

Jimish Bhandari

I would like to thank you for going above and beyond to help my situation to buy a car. I honestly appreciate your help for paying more than 2k as personal finance without any interest for my car down payment and licensing fees from your side just to support my situation in this crucial situation. I needed a car, not just any as I owned a benz before. U guys worked hard and made my dream come true to get back on track and in an E 350 . Your help with the procedures , formalities and finance is outstanding and helpful for everyone. U guys r so transparent that I didn’t even think twice before transferring u any money. Ur inventory is fantastic and the vehicles are reliable ( both physically and on paper). I was a kid in the chocolate store, but u helped me choose and get my favourite chocolate. One word for your help from my heart for you SIR KARAN ARORA. RESPECT. IF IT WOULDN’T BE YOU, MY DREAM TO GET BACK ON TRACK AND BE WHAT I AM WOULD BE DIFFICULT AND STRESSFUL. THANKS.

Guri Dhaliwal

Good service great prices Satisfied

R Tali

Hi purchased Chevy Cruze from this place excellent deal excellent service given by Mr Karan and his Co very friendly , highly recommended this place if anybdy wants to buy pre owned cars thx Auto zone

ExecuTrans Corporate Transportation

Had 2 great experiences at AutoZone Car Sales. Super clean cars Excellent condition mechanically and aesthetically. Quick turn around time for pick up, key for us Easy working with Karan. He stayed late for our first vehicle pick up and the 2nd we couldn't get there until just about closing, no issues or pressure to get there earlier. Thank you Karan for your service and having exactly what we were looking for. T and T

Gabriela Osio Vanden

Don’t trust them or their mechanic. Cars are not properly certified.

Jack Weisman

*BUYERS BEWARE* Don’t buy an unsafe car from this slippery eel. Many of their positive reviews are paid bots. I purchased a 1999 Toyota 4Runner from Karan at Autozone Car Sales in September 2020. It was clear that I was concerned about frame rust as it's a common issue for old 4Runners. I even took it to a 3rd party for inspection because I didn't trust their mechanic. Because of a recent undercoating, it wasn't possible to determine the exact frame condition. Karan assured me that the frame was in excellent condition, certified by his mechanic, and safe to drive. I noticed a leaking valve cover that was patched with silicone and oil spots on the ground before I purchased it. Karan denied the leak and suggested they were from another car since the vehicles moved places around the lot. Later I learned the driveshaft also needed to be replaced. Knowing that Karan was probably being misleading about the oil leak, I still purchased it because I needed it for a work project and the frame condition is the biggest concern when buying an old 4Runners. I trusted him. The other issues are to be expected with high mileage. What surprised me, however, was that after I brought the truck to Ken Shaw Toyota to inspect and replace the driveshaft, I was told that the car isn't safe to drive. The frame is rotted from the inside which is visible now that the undercoat is wearing off. It's shameful and dangerous to allow a vehicle to be certified in this condition and sold. There is no way a single winter under my care would result in this kind of damage. Caring for a car isn’t difficult when you know its maintenance schedule. I expect a response from Karan. I will give you an opportunity to explain and then I will edit my review. Edit* As you can see from his response here and to other negative reviews, Karan is unwilling to take responsibility, placing blame on the ‘difficult customer'. I hope my review will serve as a warning. Don’t make the expensive mistake I did.

Live Life Golden

Great service and customer care

Emmanuel Galang

I had a very plesant experience here at Autozone Car Sales. Karan was very informative and was very accommodating with my needs and timeline. I would definitely recomend this dealership.

Ben Labine

I recently purchase my BMW from Karan and had nothing but a pleasant experience from start to finish. Let me start by saying, I am a PICKY consumer having a vast knowledge of the auto/auto-body industry. I called and Karan was open and honest about its condition (which is next to pristine) with no accidents and a clean record. He provided me with the CarFax as well as the vehicle service history promptly. He was fast to respond via text, email or phone and even worked with me on my financing company of choice. I trusted his judgement and started the purchasing process before even seeing the vehicle. Upon arriving to pick it up, I gave it a thorough inspection and was pleasantly surprised to say the least. I had been in search of this exact vehicle for weeks and after seeing several dozen from other dealers advertising theirs in "mint" condition, I soon realized my idea of mint condition and the average dealer was far off....Photos don't say 1000 words. Karan's open, honest, willing to do what he can attitude allowed me to drive away with a BETTER vehicle than I had expected AND he even had it fully professionally detailed for my arrival. I appreciated all AUTOZONE CAR SALES did for me and they have ensured a customer for life. Thanks Karan!

Urms

Trustworthy and reliable is best described for the most professional and pleasant experience at Autozone Car Sales . I bought a Range Rover even without seeing it or it being posted in the site , “ Now that’s what you call a true man of his words “ Truly it’s was one of the best decision I’ve ever made . Karan is always ready to listen and he’s always pleasant.

Christine M

Untrustworthy. Have to beg and yell at them to do the right thing. They use a mechanic who cuts corners to get a good deal and wont let you use any one else. They count down the days till the end of your guarentee. Even with problems from day 1, after the guarentee you are on your own.

WoodenWolf1

Karan went 100miles out of his way for us during Christmas holidays and getting the truck ready for us when we had noway to go back and forth ,not many ppl in this world would go out of their way especially over the Holidays Thank-you Karan for you dedication and understanding to help us get back on the road again... Cliff Colpitts

Toluwa Obademi

Fabulous experience dealing with Autozone Car Sales and I got a great deal!

Teja Nijjar

Great experience with my car buying

Combat Auto

Purchased a used car from karan and car buying experience was excellent

Antony Leyo

Not a huge selection but there is some good cars parked in the lots

Ryan Somers

Would not recommend this place whatsoever. My wife bought a vehicle here last year and it has been a nightmare. In the first month and a half we spent more time with rental cars then we did with the actual vehicle. From day 1 on the test drive, i pointed out to karan that the engine was making an odd noise on acceleration. I even had his coworker come out and test it with me to show him the sound. They made up some excuse about the car missing the connecting hose off the air filter so the air was coming up through there. They ASSURED my wife that it would be fixed before we picked up the car a week later. A week later we come to pick it up and my wife drives her new car and i drive the old one to the scrapyard. I drove the car in the next couple days and SURPRISE SURPRISE the sound was still there. We drove it back up to get it looked at again and they had it for a few days. AGAIN my wife picks it up and then starts panicking because the engine light came on. Karan first said its due to the air filter housing and then changed it to a power steering pump sensor..back to mississauga we go again. At this point i ask to speak to the mechanic they have working on it. Benati states that he did a visual check on it last time in the parking lot. SERIOUSLY GUYS. I told him id leave it for a week at his shop but he NEEDS to look into that noise. I believe he changed some valves and put more oil in and sent it back. NOISE STILL HAPPENING. Finally tired of the horrendous service we wers getting from autozone we took it to suburu who in no time at all stated the engine had rod knock and could break down any day. Conveniently the last few days of our 30 day warranty. Karan then has the audacity when we told him to say that we are costing him too much money as at this point the car needed a new engine. FINALLY the car is running the way it should have from day 1. We have noticed another odd sound a year later now and learned that they hastily did the engine change and put all the old rusted and corroding bolts back onto the engine to secure it and cracked the catalytic converter when they changed it. So now a year later we are replacing the cat, the head gasket, all the nuts and bolts, spark plugs, the timing belt, the oil pan gasket, and pieces that were jammed back in. Which conveniently isnt covered by the 2 year unlimited km additional warranty we got through Autozone and peoples choice. Would not recommend this place or his mechanic unless you enjoy headaches if something goes wrong with the vehicle. My wife drives back and forth 15-20 mins to work 5 days a week. She doesnt work in a marketing field. We never said you had to do any maintenance a year later. Merely pointing out the stuff your mechanic conveniently missed or didnt bother changing. Every mechanic we have taken the car to has said that it was the result of whoever put in the engine. So maybe you should be finding a better mechanic so you dont get another review like this

natalija bukovec-osmicevic

Bought Hyundai Sante Fe at Autozone, we adore our car! It is worth every penny we paid for it. It had minor disfunction when we bought it, appeared to be a bigger problem. The owner covered expenses (600 $) to repair it!! So, we are proud owners for over 2 years now. They associate mechanic to help if any problem occur.

Anwar Ali

I purchased a car from this Dealer Ship. very friendly people, comfortable dealing no pressure selling.They made every details of the vehicle, before sale, very smooth transaction. I will have no second though to refer this dealership to my friends.. Wish you all the best.

CreationationTTV (George Alabi)

Great guys. Couldn't ask for better customer service

Joe Verhaeghe

Very happy with my purchase!! Purchased Lincoln MKX. Karan priced the vehicle fairly so I decided to pay full asking price. Karan took note of all my presales request to minor adjustments that needed to be made. Post sales Karan promptly took care of headlight issue as well as an engine code that surfaced.. All good. I don't judge based on lack of issues, it's as used car. I judge based on the response to the issues. Karan passed with flying colours ????

Manoj Thapar

Got the best value for my money. 'Kar from Karan' ,the owner is a great asset. It's my moving signature.

Macy Zhang

Great place! Great people! Thank you.????

George Philbert

Gr8 people to deal with best customer service ever by karan

Nisha Arora

My experience at Autozone Car Sales was excellent. The salesperson was very calm and patient. Everyone there was very friendly and I would strongly recommend going there. Great prices and great service!!!

Shaz Arfeen

Stay away!!! Went to see a 2012 Lexus CT200h and right away could tell that areas of the car had been repainted/replaced. Front bumper did not line up with headlights/fender/hood. Annoying because I drove over an hour to see the car when Karan specifically said there are no accidents. Complete waste of time!

Elena Kouznetsova

I do not recommend this place! I bought a car, no, not a car, but a pack of problems: during the first two weeks I had to pay 1500 $ for the most urgent reparations, I have an estimation of ~5000 $ for the next couple of weeks. Karan stopped to reply... Very sorry for my purchase...

Javed Khan

Excellent customer service with the dealer satisfaction for my purchase

James LoGullo

Karan Aurora is the definition of a "USED CAR SALESMAN", so do yourself a favor and buy a vehicle elsewhere. Karan will lie, cheat, and steal from you, but he's great up until there's an issue; however, once he's got your money, you can kiss it and any followup service goodbye. Make sure that you double and triple check everything that he claims, have your own independent mechanic check out, as he's as slimy as a USED CAR SALESMAN can come. I purchased a vehicle from him and asked him all the pertinent questions beforehand; he assured me I could save some money by not having it certified as it was very clean inside and out. When it arrived, the truck was a complete write off, couldn't be driven or insured due to excessive frame rust and was basically falling apart. Someday karma will deal with this piece of trash, in the meantime stay far away from this pathetic excuse for a human and businessman.

Mona Rehan

I had the best services from them .

Mohammad Aly Zaheer

Great service...good deals????

Nidhi Bhandari

Fantastic experience. Thank you Karan for helping us with our first car. It's wow. Appreciate your help.

Anne Ondieki

Great service by Karan and really happy for my purchase

generall prime

Great place. had a small issue with the car and Karan took care of it.

Rohit Mehta

Hassle free , straight forward no nonsense car buying experience! I wish I could give more than 5 stars to this dealership. I was looking for a specific vehicle and luckily I found that on Autozone . All it took was a quick phone call with a friendly Owner Karan and I had few questions which were promptly answered. I was sceptical on buying the car virtually but I am so glad that i did. On pick up day I found that The truck was in mint condition and it exceeded my expectations . Highly recommend!!

Ikroop Khanna

I just purchased a brand new 2013 BMW 328 white with red interior. They gave me a great deal! Exactly what I wanted and working with them was a charm and great experience

Gerardo Rodriguez

Karan was great, fast service to get my first car. No complaints. Would recommend

Jeremy Inett

Very nice staff...

Fsd Tdot

I bought bmw 3series from autozone the customer service provided was excellent i would rate them best dealers for used cars in missisauga. I love my drive No issues with mycar .awesome drive i m loving it

Max Blight

Very Happy with my purchase of a used Audi with the assistance of Karan. Customer service was great, all the information in regards to the car was provided, would recommend to anyone currently in the market for a vehicle.

Tom Simopoulos

I didn’t end up purchasing a vehicle from this dealership as my circumstances changed, however I was very happy with the level of service. Zero sales pressure and I was allowed to test drive two different cars I was interested in. It’s a family run business and the employees were very honest and straightforward with my questions, CarFax, etc. I will be back if I’m in the market again for a pre-owned car. Tom

Iffy Jee

Just got my new vehicle from Karan. He is very honest and friendly person. Experienced exceptional customer service.

Vishnu Unnikrishnan

The experience was wonderful. Karan helped me throughout the procees including insurance aspects. I'm quite delighted to have autozone car sales for my choice for my very first car..a WRX

Ravi Kahlon

Amazing customer service & selection of cars.

Greg Krzisnik

His safety's definitely don't come from a reputable shop.

D G

One might overlook this used car shop tucked in behind a gas station; it offers much more than meets the eye. It's a tightly knit group of kind and honest people who were a pleasure to deal with. We bought a used car that had some unexpected issues & Karan was outstanding at supporting every concern & standing behind all of the problems to their resolution. Recommend them without reservation knowing they stand behind their product with integrity.

Patricia S.

I found this used car dealer fair and understanding and easy to deal with. I live in Northwestern Ontario and was shopping for an affordable vehicle replacement. I located a suitable vehicle at Auto Zone Cars and decided to buy it. I had to have it shipped to my location and after arrival I had the vehicle checked over by a GM dealership who found a major Safety problem but after discussing this with Manoj he made good on the cost of the repair that was inadvertently over looked prior to the safety inspection and made good and assisted with the cost of the repair. When buying a used older vehicle buyers need to understand that there will be repair costs involved no matter how great the vehicle looks it should always be buyer beware or take the vehicle to be checked over by an independent mechanic before purchasing it. My Dealership assured me the vehicle I purchased with proper care and maintenance should last me several years. I was happy that Manoj worked with me to ensure the safety issue was corrected to my satisfaction. Autozone cares about their reputation and will work with their customer to ensure they are happy with their purchase. They shop for good quality clean used vehicles to sell.

Howard Melbourne

I purchased an Audi from AutoZone car Sales in January. I had some issues with this censor loaded car. However, this dealer stood behind his warranty and reputation in making things right. He was extremely kind, helpful, cooperative and persistent on making thing right. I recommend anyone looking for a quality used car to definitely start here and you will see why you won’t need to go anywhere else. I trust him and that is not an easy thing for a guy with trust issues. Thank you Karan.

Mike Foote

Just finished a deal with Autozone for a Ford F-150 . The experience from start to finish was exceptional. From first contact with Karan he has been so helpful understanding and patient . It has been a stressful ordeal on my part getting this truck but Karan and his team have been there to support me every step of the way . I can't say enough good things about this experience. Thank you for making this experience so great . When Karan says he is going to do something it gets done . Great service. If you are in need of a good used car this is the place to go .

Michael O'Hara

Service was impeccable, turn around time was quick and my new truck is awesome. Thanks Karan!

Shahid Iqbal

Called Karan several times throughout the week, made an appointment and called one day prior to ensure it was ready to see and it wasn't. Made another appointment for end of the week, called same day to ensure itbwas ready tontest drive and see. Showed up to the dealership and car simply was not there or ready to see/drive. Karan asked mentor sitnand wait "2 minutes". Waitwd for 20-25 minutes before had to leave as it still was not there. Very disappointed he could not stick to his word simply to have the car present to see, discouraged me from wanting to do any further business. Have yet to receive a follow up call regarding the car I want and is 5 days later. 1 month later, he finally addressed the concern and replied to my review. Still did not call back in regards to the car only trying to defend his poor business etiquette. Even with his response you can see he tries to dismiss any fault instead of trying to rectify the matter. Truly not the personality you want to uy a used car from, would recommend staying away. His attitude is as bad as his customer service.