Reviews of 401 Dixie Nissan (Car Concessionaire)

Ali Jamil

Super customer service and team work to facilitate customers.Great work James Li, Ranran and Danny.Thanks a lot :) ...

Skye 32

Had an awesome experience with them. Dealt with Ms. Huma, she really made things as easy as possible for us. She is passionate and knows her job well. She explained in detail about the vehicle and the process of leasing. Would definitely recommend this location.

Farheen Parekh

If I could give more than 5 starts I would Olympio Fernandes our sales person made the purchase of our first car so easy and smooth.words cannot describe how thankful we are for all his hard work and hospitality that he gave to us no pressures nothing everything was smooth and I highly recommend going to this location and Specially visiting Olympio. Thanks for the all the help and an amazing deal looking forward to give more business to this location and Olympio in future. God bless you!

Farheen Parekh

If I could give more than 5 starts I would Olympio Fernandes our sales person made the purchase of our first car so easy and smooth.words cannot describe how thankful we are for all his hard work and hospitality that he gave to us no pressures nothing everything was smooth and I highly recommend going to this location and Specially visiting Olympio. Thanks for the all the help and an amazing deal looking forward to give more business to this location and Olympio in future. God bless you!

Jiggs Casey

Best choice we could have made was to hook up with Olympio at 401-Dixie Nissan. We had nothing but options galore in front of us and Olympio worked with us to get us the SUV that met our budget and the options we were looking for. Lucky for us, a vehicle that matched our needs was already on the lot, brand new with the plastic still on the seats. The finance process with Rahul was also very straightforward and laid out clearly in front of us, with every option explained and no pressure. We were driving a rental and needed a replacement relatively quick, and within 3 days we had the keys to our new Rouge. A testament to how clean, knowledgeable and expedient the whole process was. Well done 401-Dixie Nissan Team, Rahul and especially without a doubt, Olympio!!

Nada Milojevic

I am a new owner of a 2019 Nissan QashQai SV !! My experiance at 401 Dixie Nissan was absolutely amazing. From the first time I arrived to take it out for a test drive. Ahad Bhatti had the vehicle ready for my test drive and no waiting involved. He was very pleasant to deal with and answered all of my questions. Kashif Sear was the financial manager that helped me with all the really important stuff like protection plans and warranties etc. He was very pleasant to deal with and very helpful in making me understand everything involved in purchasing a new vehicle. My decision to purchase my new 2019 QashQai SV here was the best !! Thank you to all of the very nice staff for making me feel comfortable and happy with my new purchase. :)

A. Markosyan

Rahul and Ash were very helpful, fast and professional. It took me less than 30 minutes to wrap the deal. Thanks for great service!

Jana

I went 401 Dixie Nissan because this is the second car I had from the same dealership. It was very worth the drive. Not only did they have my next dream Pathfinder, they were also very knowledgeable regarding the brand and its features. After test driving the car, I sat down with David which is a very nice man. He made the paperwork go smoothly and I was impressed with the speed of the purchase.

Sunit Mathew

Thanks Yasir for helping us deciding the car and explaining the feature , great professional guesture and polite, caring attitude and Rahul helped us in the financial matters. Thanks Nissan for helping us get our dream car.

Dylan Chaston

My wife purchased a second hand vehicle here, when we went to have her winter tires changed over at our mechanics, he pointed out that there were wheel locks on them but no key to be found. she went back to this Nissan to have them remove the wheel locks and asked them not to put locks back on, our mechanic said they aren't really necessary. she thought it went without saying that she wanted regular lug nuts installed instead, apparently that wasn't the case. I don't know who worked on the car, or what they were thinking, but they simply removed the wheel locks and put nothing back in their place. This strikes me as incredibly irresponsible, unsafe, and quite frankly, negligent on their part. I cant imagine why an Auto manufacturer, servicing their own make of vehicle, would return a car to a customer with 4 missing lug nuts. not to mention, my wife is 6 months pregnant. thankfully she made it home in one piece, we're taking the car to our trusted Mechanic to have 4 new nuts installed. I am incredibly unsettled that any garage, let alone one in a dealership, would give a car back to a customer, let alone a visibly pregnant woman, with such critical components missing. the hazard that creates for not only the people in the car, but everyone on the road is inexcusable.

Sami Barbar

I'm super impressed with this Nissan Dealer. My experience has been amazing. I bought my CPO Rogue from Jameel. This guy made all my dreams come true. Whatever I asked he made possible, and I did ask a lot. They went above and beyond and I was not easy but they made it all happen even my smallest comments. They made me happy. It's been a month and a half since I bought my car and I wanted to write the review after this period just to be sure, and yes I'm sure, these guys are the best. Jameel is a hero. Thanks also to Zubair, Zashif, and Raj. Thanks to Shumaila in service. Kudos to this branch. Don't go any other. Trust me.

Syed S Altaf

Hats off to a great customer service experience by a Service Rep... I just had a great service experience at 401 Dixie Nissan by a rep named “Shumaila Usman”. Generally, we expect CS reps to have these basic skills, like, greeting customers, attentively listening to concerns, empathize with the problems raised, and suggest a reasonable outcome. But how rarely do we see these qualities in our day to day life. This is the reason why people, like Shumaila, should be celebrated and given a thumbs up for being a valuable part of our community. I went in there to fix the annoying noises from a 2018 Nissan Rogue Trunk release latch. I was welcomed politely. Then, within minutes, a mechanic was called to go on a little test drive with me to diagnose the problem. Then, I was shuttled back to my place. After few hours, I was called and told that my car was all fixed, washed and ready to be picked up. Then I was again shuttled back to the dealership. I was not charged with anything; since, the car was still under warranty. This whole experience was very seamless and filled with satisfaction and gratitude. Shumaila is truly a gem, and 401 Dixie Nissan is lucky to have such great employee be their face for them. ????????

Nikky M.

One of the best dealerships I've had the pleasure of interacting with. I bought my car from this Nissan dealership last year and every visit since has been pleasant. They have gone above and beyond to ensure that I left satisfied everytime. All the staff are extremely friendly and professional. Shout out to Daniela and her manager for finding my lost keys!

Mohammad Hossein Moazeni

I bought my first car in Canada from this dealership and received my car yesterday. I would like to thank James Li and Salil Bhatia who worked closely with me to provide me with the best overall customer connection and experience. They were able to cater everything to my preference and budget. Both James and Salil are experts at what they do and what sets them apart is their attitude towards the customer. They try to get to know you on a personal level and provide honest and clear answers to your questions that resembles that of a friend rather than someone who is only trying to sell you a car as soon as they can! I had visited other dealerships on my journey to buy my car, but these guys differed from the rest of the places I had visited. Highly recommended when searching for both brand-new or used vehicles as they have a huge inventory for both. Thanks again James and Salil as well as the rest of the team at 401 Dixie Nissan!

Inderjeet Singh Dogra

Our experience at 401 dixie nissan was really great. We just upgraded to a new vehicle. Huma David was our sales consultant and she worked really hard to get us a good deal, keeping in mind our budget and the trade in we did. This was our second experience at dixie nissan and like the last one they didn’t let us down this time too. Huma and her team actually took initiative to understand our situation and helped us crack a deal. Must say, the guys really are there for business and do care to get you a good deal. Overall a very good experience.

max.647

I would not recommend going to this location. I first booked my appointment at high park Nissan for an oil change and inspection (Go there). The customer service there was amazing. Everyone was nice and helpful. Unfortunately they were not able to get my car,(R35 GTR) into the underground service bay with out scraping the front lip. So I was rescheduled the next day at 401 and Dixie. At 401 and Dixie they charged me over double what highpark had quoted me. Not only that but they were rude and dismissive, in a very matter of fact way. They told me it would take around 3 hours to have the oil change and inspection done. 1 hour for the oil change and 2 hours for the inspection. So I decided to have the inspection done another day and just get the oil change. Well it still took 3 hours for an oil change. My appointment was booked at 2:30pm and they didn't even bring my car into the service bay until 4pm. I would recommend going to any other Nissan dealer other than this one. Hands down worst experience I've had at a dealer. I will never return to this location.

Navdeep Singh

This was our first experience after trying to shop around cars for few days . It's too late to write a review but better late than never. What we liked about this place was a wide collection of cars within the budget we had in our mind . The people at the dealership who helped us were really great Part of the credit goes to two people Rahul from finance department and Imran from Sales. Imran was calm in presenting us with all the options within our budget Rahul just provided us with the perfect financial advice that we were looking for while purchasing the car. Imran knew his stuff well on sales part and Rahul was an amazing finance guy at the dealership. And of course afterwards the ice cream treat was awesome. Overall this experience was during buying of the car, yet to experience the servicing customer service.

Andrea Howson

I had an excellent used car purchase experience from start to finish. Called 401 Dixie Nissan after seeing a listing in Autotrader and got transferred to Huma. When speaking with Huma, she was efficient and professional and had everything ready for me when I arrived for a test drive. She was able to answer all of my questions and also has a no pressure approach that felt very comfortable during the whole process - you can tell she absolutely wants the best experience for her customers. Thank you 401 Dixie Nissan - I am thrilled with my new vehicle and feel extremely valued as a customer.

Shajan Babu Mookken

Great place. Always find them friendly, efficient, and helpful. Got winter tires installed, and general check of vehicle for winter. Thank you."

Vishal Kamboj

Excellent Service! I purchased Honda Accord - Touring (Used) Had a great service experience ! My first contract at dealership and completed very quickly! As per my experience Sales person Huma & Finance manager Rahul sir, are best at the branch..! They both are very helpful n explain me about the car very kindly and made it as per my budget! I would love to recommend their services.. I would like to say Thank you so much for your service.. I would love to give more stars if there is..!!

Rod Burley

Solid service and communication. Excellent Covid precautions measures on the premises. Our go to place for the maintenance of our business vehicles.

Saffron Queen

I hate the waiting times there, the quality of their service leaves a lot to be desired. One simple issue with radio's reception and I had to talk to a few people, who all knew and agreed with the problem. But two times I left the car with them it wasn't fixed. They say third time is a charm, it was true for 401 Dixie, but my time is previous and I would have loved to have the issue resolved the first time.

Konstantino Kapetaneas

We purchased our first car here (a Nissan Versa Note). Yasir guided us through the whole process, bringing a ton of energy and enthusiasm to make the purchase feel extra special. He also was able to advocate for us to make adjustments to the price to help us fit it into our budget. All in, we had a great experience and would shop here again!

Mr. Syed Saklien Irfan Quadery

This was my 1st experience with 401 Nissan Dixie and buying a Nissan car. We were Hyundai’s loyalist but moved to Nissan for the very 1st time . On the 1st day We were very warmly welcomed at the used car dealership at 401 Dixie and was introduced to huma David who was very courteous and helpful. She understood our needs and worked with us to ensure we selected the appropriate car type to ensure safety and comfort for our 7 month old child and us . We finally selected the car which was Nissan rouge sv 2020 which met our budget and needs . I must say My wife and I are so far enjoying the car and it’s experience . Good place to go and shop for a car but as a customer please do ur research before you buy any car. Great job guys hope to see you next when we looking for the next car .

anurag saxena

I have just upgraded my lease from Nissan Rogue 2016 to 2020 . I cannot say enough about the professional and kind service of Pranav aka Nav. He was so straight forward on the price and options and always available for any kind of questions or queries whenever i have called him. I feel like we have met a new friend for life. The best sales person ever. Thanks to Nav and the 401 Dixie Nissan Staff for all their professional care.

Kevin Singh

Service here is fantastic. Staff courteous and extremely professional. You are always kept up-to-date on the status of your vehicle repairs. COVID 19 protocols are strictly enforced.

Kimberly Van Dyck

Do not buy a vehicle from these guys! They are your typical shady salesmen. I went in alone as a single woman and totally got taken advantage of. I needed a car for work and bought my Nissan last year - while showing me around they wouldnt tell me the price of any vehicle I was looking at and said 'we can discuss that later...', they added rust protection and other fees I didn't agree to onto the bill without even discussing it. I've now sold that Nissan and have found out in was in a accident prior to me buying it and they never told me! I could go on and on about these scammers but I'll stop. Stay away!

Ahmed Al-Obeidi

Excellent customer service, thanks to James (sales), Rahul (Finance) and Saad (Sales Manager) for the pleasent exorience in getting our lovely pathfinder.

Suren Suraj

Best customer service around!!! The sales rep Yasir is very knowledgeable and experienced. I bought two cars in a few months and their service is second to none. 5 stars!!!!

Sal K

This was the most positive sales experience I've ever had! No pressure, tactics or stereotypical sales people here. Yasir is so friendly he makes you feel very comfortable and went the extra mile to help us get the car we really wanted. Yasir was very patient and knowledgeable and he took the time to explain everything about the car and different options available. The atmosphere at the dealership is very friendly and everyone treats you with respect. Give them a call - you won't be disappointed. Gold star!...times 5!

Deepak Goyal

I bought my Nissan Rouge at 401 Dixie Nissan, I am really happy that I decided to buy my Vehicle at this location. I was impressed with professional service provided by Olympio. He is very knowledgeable and he gives you a very good comparison between various vehicle options. He also provides a good clarification on various financing options available for customer. Thank You Olympio. It is very evident that he is very passionate about his work and enjoys what he does. You can trust that he will always work around what is best for you.

Michelle H

I am over the moon EXCITED because I just picked up my brand new 2022 Nissan Pathfinder from 401 Dixie Nissan!! It is everything and more that anyone could ask for in a vehicle. I have to say thank you a million times again and shout out the amazing people that made it happen. Saad, thank you for seeing me and treating me with respect, and for going the distance to get me my pathfinder!!! Salil thank you for working round the clock to make it happen!! And thank you to Shoaib for being so kind to my daughters and I. For taking time to make the moment special for us by taking pictures, walking us through all the amazing features and making sure I was comfortable with everything before I left in style Lol!! P.S Shoaib my daughters were very happy that you actually took the time to talk to them and showed them things about the truck because after all it is theirs too...that actually meant more to me than you know:) Ok, I know I rambled on during this review but I had to share my excitement with everyone!!

Rituraj Mishra

This was our first car ever and at the end the entire experience turned out to be really good. Yasir is one of the best salesperson you can work with. He was really patient with us, gave us all the options and made sure we have everything we need to make an informed decision. From booking to locating our vehicle to delivery, Yasir was flawless. Thank you so much for making it super easy for us.

Feras Azmeh

Its better when the staff said the service need 2 hours to be done and made me wait for my car to be done and i realized that the se3needs only 30 min to be done so why you made me wait 2 hours and gave an appointment. And when i asked the staff after 1 hour and half my car is still out she replied back your car will be done within 2 hours as i said. Its better to give the customer an exact appointment so he dosnt need to waste his time. This time i went to buy a new car after my car get write off. Sales are not helpful and give me wrong information, the finance manager told me my case is decline and he will update me the day after and he knows he will be off. Unfortunately everyone was giving me a word , when i wanted my deposit back they said the finance manager supposed to be there , or the showroom manager and both of them are off for the day. They told me someone will call me after an hour and no one did call me. Unfortunately the worse experience i have ever i dont recommended anyone to go there.

varun shah

It was one of the great experience buying my first vehicle from 401 Nissan Dixie. All credit goes to Huma David who made is so easy and convincing for us. I would highly recommend 401Nissan and Huma as the best Sales representative to get in touch with. Best wishes to Huma and Nissan for future deals.!!

Jana

I went 401 Dixie Nissan because this is the second car I had from the same dealership. It was very worth the drive. Not only did they have my next dream Pathfinder, they were also very knowledgeable regarding the brand and its features. After test driving the car, I sat down with David which is a very nice man. He made the paperwork go smoothly and I was impressed with the speed of the purchase.

Firas Al-Sabek

I had good experience in the dealer, Salma took take of me from the beginning till the end of the process and she was great. I leases a 2019 Alitma and it was great. It took time to deliver the car because of the color I liked the red one. Also from the finance department Adil and Rahul were amazing and guided me through the paper works. Also the General manager Mr. Sohail explained to me why it took some time for deliver the car and he is so respectful person. Thank you all staff for this experience.

Harsh Dave

Exceptional service provide by Zo (Zohaib) for my first Nissan car. Very helpful , always available and very professional .

Fazal Alibaksh

Highly Recommended. Recently bought a 2020 Nissan Rogue SV from 401 Dixie Nissan. Salesperson Mr. Yasir Rehman assistance was very good and he provided all necessary information that made our decision process easier. The financial services of Mr. Rafeh was also excellent as he made sure to explain all details of the purchase and warranty. I have dealt with many dealerships but 401 Dixie Nissan is for sure better than many. Thank you 401 Dixie Nissan and I will recommend your dealership to others.

Michael Mc

Bailey was very friendly and helped resolve my car issues. Top notch Nissan dealership.

Peter Pacia

I was very happy with the dealership and their approach to solving any issues that a costumer has. Jay Fernandes was very helpful in explaining details about the car and was knowledgeable to answer all questions I had without hesitation. I will be coming back. Thank you Jay, Rahul, Zubair and team for excellent customer service.

Gracie Bumblebee

October 2020 Update: TL;DR to prospective buyers: initial buying experience and customer service is very professional. Maintenance services are hit-and-miss; they’ll try to sneak in extras you didn’t agree to and play it off as standard practice instead of being honest and asking if you would like to add it on. Today is my maintenance 3 package for my 2019 Nissan Qashqai. Both during maintenance 2 and maintenance 3 today I was greeted, but then told both times I would need to pay $300+ for my maintenance. Both times I stated I’m not paying for what was covered outside my maintenance package I agreed to when signing my lease. Maintenance 2 the lady apologized on the phone. Today during maintenance 3 when I explained this, the service rep appeared to become annoyed with me, while her manager right beside her was more understanding... the service rep made a point to call another manager. When he arrived, I restated that my maintenance is all covered, and I don’t agree to pay for anything else, as I know it is not part of my maintenance package and shouldn’t be expected of me. That manager also agreed. I think for maintenance 4 onward I’m going to go to Milton! Thanks for solidifying this for me, your maintenance department has made my original review drop from 5 to 3 stars. Original post: Matthew Hu was my sales rep, and he went above and beyond to help make my first lease purchase a wonderful, stress-free experience! I came with my dad to test drive a 2019 Nissan Qashqai after having researched what I wanted to get for my first ever car. Matthew, along with Kashif Sear for financing, made my experience from start to finish a memorable one! Everything was explained professionally and honestly, and all paperwork for my agreement was explained and understood between Matthew, Kashif, and all staff handling the account. My dad even remarked how professional, honest, and personable all the staff were. My first maintenance appointment is booked for November, and I’m confident 401 Dixie Nissan will continue making my first-time car experience a memorable one! Matthew and Kashif get a 25/10 each from me!

Divleen Kaur

Very bad experience with sales representative Olympio, finance manager Rafeh and sales manager Saad. This whole dealership is doomed. They are crooked people who will make all sorts of false promises. Will do anything to secure the deal and than will harass you like anything. Do not fall in their trap.

The_33 EPC

I bought my 2020 Nissan Rogue, with 11,000 km of use, when I bought it, the seller Olimpio told me that he had a warranty for 20,000 km on the brake parts and others because the truck was a sales model, after driving for 10,000 km the truck began to vibrate When braking, I drove it to the dealer and he told me that it no longer has a guarantee, because it passed the 20,000km, but when I bought it I had 10,000km driven by the dealer, they tried to sell me the brakes because it was not safe since it had 4 mm of pads of brakes, I do not agree because I have not rolled the truck as such for 20,000 km, also when I bought it they gave me a single key and told me to re-grease the other at any time, now we do not know the other key and the seller He is not in the dealer, apart from asking me for a letter signed by him where that is accentuated, very bad but super bad experience with this dealer. I do not recommend this dealer.

Rajan Malhotra

This is my first vehicle purchase from 401-Dixie Nissan dealership and dealing with both Shiv and Saad have been amazing and went beyond our expectations. I was impressed with the service delivered. They are truly customer-oriented and so down to earth! We are very well treated with respect and professionalism. Most importantly, they answered to all our queries so patiently. I would suggest to try when you are looking for a SUV.

Nitharshan Vasanthakumaran (Envyless14)

Rahul and Yasir helped me get the car I wanted, answered all my questions and made my 1st car purchase comfortable and easy.

Vickie Micallef

I have been with 401 Dixie Nissan for 4 years. I always treat the customer service people with respect and get amazing service. They advise of the service requirements and what can be left till the next visit or not. They schedule me at times best for my day. If they have to add items and it will take too long, I can ask for a service car. I have no complaints. I make sure everyone knows my name and talk to the service manager regularly.

Derek Boshkov

Bought a beautiful Nissan Murano from here. Jai went above and beyond to make sure I got exactly what I wanted, at a price I was happy to pay. He was helpful, and ensure the car was touched up to my standards. I never felt any pressure from him throughout the journey. I always felt like he wanted to make sure the car I was going to purchase, was the one I would be the most happy with. Thanks Jai for all your help!

Makan Ayoughi

Before you try to purchase a vehicle here, try calling them. No body response the phone. Come for a service and wait in line for 20 minutes standing and there is only one lady working at a service station. I have been calling for a service here for 2 days and they don’t care. I called more than 20 times in different times of the day. I don’t recommend this location at all. Don’t even buy a vehicle here because you will find out later that you bought the vehicle more expensive than anywhere else in Toronto and Mississauga.

Pooja Vishavadia

Abdel Beituni was great and went out of his way to help me get a good deal with my Nissan Rogue. Thanks Abdel, for being so patient with my first car purchase in Canada! Also a big thanks to Rahul Champaneri who helped a great deal when it came to financing. Both of them were very professional and put the customer at ease.

Cesar Celis

We had an amazing experience buying our new Rogue 2021. They answered all our questions promptly and gave us all the information we needed. We are so glad. Shoaib Ahmad; who was our sales associate, he was very helpful and showed us all the details of the vehicle. He kept in contact with us the whole time. Rahul Champaneri also provided us an excellent service. He looked for the best option for our financing within our budget. We highly recommend them and the dealership. Excellent service!

André Bentivoglio

Two days in a row, Dixie Nissan has the same two inventory vehicles blocking the single level 2 ev charging station. Makes me.think that they are abiding by their Nissan franchise agreement legally but not in spirit meaning "Nissan made us put a charging port in but we really don't care to make it accessible." That's my interpretation. Thx for the juice again Dixie Nissan but please adopt a more ev friendly stance. The message your sending is that you don't really care. Fortunately the cable is long enough to reach but I'm blocking part of the driveway. Again, I get the feeling that you don't really want me to use it.

Rina

If I could I would give ZERO rating to this dealership. Worst Dealership I have ever had to deal with, and I deal with a lot of them. I took a work vehicle in to be serviced at 401 Dixie Nissan, and also asked them for a $300.00 Detailed shampoo and Cleaning done on the car - it was stressed that there was pet hair in the car. I was assured they would get the car clean, and I was also told they had to order a part, I left my contact details etc. with the service advisor, Daniela, After a few days I called to get an update. i called, and called, and called, and called, and called, left message after message on voicemail, and with reception, and the Service Advisor did not call me back. I had to take an Uber back to the dealership, and walk in to get an update on the status of the repair and cleaning - twice. They told me the car had been cleaned but the part still hadn't arrived. They gave me a direct phone number to call Daniela, the service advisor, and I had the same problem, no answer, no response. Ever!! I left a message for the manager, no response from him/her either. My company called numerous times., still nothing. Finally, I get a call from another Service Advisor, Veronica, saying the car was ready. I told her I was relieved to have someone calling me back because the other girl Daniela was a nightmare, and she cut me off and said whatever happened with the other service advisor was not her concern, because she was not that person, and so she can only be concerned for her own actions from here on forward. ????????. No apology, no empathy. Nothing. Went there, the car was dirty. The manager Keegan said if you want us to clean it again, just give us another 15 mins, we will vacuum it again. Veronica was dismissive when I asked her to change the contact number for the person and company to contact, and she huffed and rolled her eyes and was dismissive telling me that she wanted to move on to the next customer, and then when I insisted she update it, she pretended to change the phone number on file, . I left and told them I would come back when it was properly cleaned. Two hours later, they called back the wrong number, and irritated our client again, the very person who Veronica was told she was not supposed to call. I arrived and the Car was still dirty. Veronica, is the polar opposite to Daniela, she talks too fast, cuts people off, and is a know it all who made numerous mistakes on my paperwork despite my requests. She needs to sloooowwww downnnn and pay attention. This is not a race. I paid 269.00 + tax = $305.04 for the dirty car back., and someone made a comment that my company was paying for it anyway. ???? At the end I had to call back to get a proper invoice with a breakdown of charges, and not a zero-ed out reprint, so I could submit the proper documents to my company. There it was, the phone number I had asked her to delete and replace, still there! On the bright side, Mary Brown helped me to do that reprint in the end, and Mary is an absolute pleasure to deal with. I left and took the vehicle to another place to get Detailed for an additional $186.00 and got the car back squeaky clean. How about that? Never again 401 Dixie Nissan.

Robin Baniwal - Sunny View MS (1439)

I just purchased a 2020 Nissan Kicks from the 401/Dixie location and I couldn't be happier with service I received. Yasir walked me through the entire process, answering all of my questions and explaining everything the car had to offer. He was very knowledgable and never made me feel pressured during the sale and worked with me to get the best value for me trade-in as well. If you are looking for a new Nissan I would definitely recommend going to that location and asking for Yasir. Great knowledgable service and really nice to deal with.

Murtaza Noorani

Buying a car?! 2020 vs 2019/2018. Company X vs Company Y or Z. These days, it's a tough decision buying a car given how power packed with features they are, wide range of financing options, reliable and global brand names, resale value vs annual maintenance, value add services in the package, etc. etc. The more the matrices, the more complex will your decision making process get. However for my partner and I, one of the strong decision making factors for our purchase was the salesman. JAI, from the Dixie 401 Nissan dealership was a delight to deal with. Clear and transparent communication, no hidden terms and conditions, highlighted the positives of his product but never talked down a competitors product, no rush to make a down payment or a blocking amount, a salesman but not a pushy one. Jai not only carried out his roles and responsibilities but also assisted with getting the right people from the other departments or following up with his staff internally to make our process easier. The dealership itself is overall filled with positive and knowledgeable staff, for each model and trim they had a wide range of vehicles to test drive, get a feel of the vehicle after 0Kms Vs 10k Kms. I would strongly recommend this dealership and especially Jai as a sales representative to deal with. Your process will not at all be overwhelming or nervous. Thank you 401 Dixie-Nissan and Jai.

Praveen Kumar

Took delivery of Rouge last week. It was pleasant experience with Mr. Shiv. So honest and humble man. He explained every details of the car and was so informative. Helped me with all query’s. Overall good experience with 401Dixie Nissan. Special thanks to Mr. Rafeh for getting things approved at last minute.

Cody O

Apparently 401 Nissan does not carry cash on hand to give change for your payment. Legal tender in Canada must be accepted as it is minted in trust by the bank of Canada. Refusal to accept cash can legally render services free of charge. Not only this, but you are not informed before hand to going to your appointment that they do not accept cash, otherwise I would take my business elsewhere. Seating area is under an air conditioner vent that blasts cold air on you. Thanks for the chill as I waited an hour for my oil change. I bet the general managers and sales managers are all colluding together on how to grow sales while the operations of the dealership is just - in honest words, a joke. If I give you $100 for my oil change, give me my change for the service provided. You can insist on cashless service but don’t run the company to force people to pay without cash or you’ll run into legal issues, which I’m sure, this place has got to of run into. Also what’s up with the attitudes on the service advisors? And the valet dude that runs up to you with a thermometer gun (without giving any word what he’s doing) and sticks a thing at your forehead. What a cringe experience

Jashan Nijjar

Hi brought my new car from 401 Dixie Nissan I had good experience the sales person name Shoaib treat me nicely he the good guy

Ganesh Sankaran

Horrible customer service, I have been with them for the last 2 years and changed recently to another dealer. My windshield had a crack in Feb 2016 and it was not fixed until May 2017, they use Flash Auto Glass from North York, horrible, I had to do more than 15 visits to fix this. When I wanted to trade in to a newer model, they gave me one of worst price and quoted such an high amount for the new car. Make sure you bargain as much as possible and do not go by the first amount they quote. I am happy that I moved from 401 Dixie Nissan.

Jenna Jones

We recently purchased a used vehicle from here and had a great experience. Firdosh was our salesman and he never pressured us into anything we didn't want he made sure that we we're well taken care of. We also did financing with Nissan and Rahul was very helpful as well. When we got the car, it was absolutely spotless. They even threw in a chrome bumper plate, and a touch up pen for us.

Hilary Rambachan

Very pleased with 401 Dixie Nissan. I actually drove an hour from home to purchase my Nissan Micra from this dealership because their prices truly cannot be beat. Very impressed with my finance manager (Firdosh) for working the numbers to suit me best. Huma was great upon delivery of my vehicle, she has great customer service. Usama (sales person) was also great, when I initially walked in, he was the only sales person to acknowledge me. Thank you for everything!!

Ramsey Emara

I just bought a used 2015 Nissan Sentra from this dealership. I reached out via email when I saw a car online. James Li, a wonderful young salesman, responded to me in a timely manner. The car I was interested in had just been sold, but James took the time to understand my needs so that he could help find me an alternative car. He had such a friendly, warm demeanor and at no point did I feel any pressure which was the opposite of what I normally experience with car salesmen. James was a breath of fresh air. I decided then and there that I was going to buy my next vehicle from James. He ended up finding a great vehicle for me, and even fixed a cracked tail light at their cost after I had already agreed to purchase it with the crack. I can't say enough about the service I received from James and the 401 Dixie Nissan staff. Rahul, the finance manager was so helpful and helped to get the paperwork done efficiently and quickly. Thank you James and Rahul!

Douglas Anthony

I booked a appointment yesterday and was told by the staff on the phone my car is under warranty and I don't have to pay anything . After reaching the place they told me I have to pay $129 and got to wait for 3 hours. This is the second time its happening. The last time I gave my car for service they said the diagnostics cannot be done in a general service and I have to book an appointment separately. These guys just try to sell you stuff you do not want. Never more will I ever get to this service center or recommend anyone to this place.

WellPricedStuff

This dealership deserves 6 stars (in my honest opinion) for their professionalism, outstanding customer service, friendliness, and eagerness to make a deal work. If you want to be treated like a VIP client ask to see Firdoush (I hope I am spelling the name correctly) I made same day arrangements to see a car after work and had one of the best car buying experiences at the 401 Dixie Nissan dealership ever! First of all - no bait and switch, unlike many other places. The car I was inquiring about actually was at the dealer when I arrived. Second, the car I came to see was outside, clean and ready for the test drive when I arrived. Third, I was shown the CarProof right away and was given full disclosure about the car. Firdoush was one of the easiest and absolutely not pushy at all car sales people to deal with. I was offered a fair trade in value for my trade in and even though I did not buy the car I saw and test drove I can recommend this dealership and Firdoush to all Google users. Telman - TorontoLocalGuide review

nelson paulino

I had the best experience buying this car Jay Fernandez was my sales guy and that man didn’t give me no pressure at all very easy I had a lot of confidence in purchasing this vehicle and I’m extremely happy Also Kashif finance manager took care of all my financing questions broke everything down and warranty as well.very professional and will recommend these two for a positive buying experience once again no pressure at all ,fun to deal with and made me feel like home ,great job guys ! keep up the good work and I also have two good friends to help me in the future with another purchase a 401 Dixie Nissan all the best guys.

Aisha Zahoor

Nice place great staff in service. Was there for camera replacement which was covered under warranty. Though the camera came in late (due to Covid-19), Veronica (service representative) took care of everything very well. There were some things that were still malfunctioning and she had us bring in the car and got it fixed in 1 day. Also had nail removed from the front tire and got it repaired.

Nick Messier

It was my first time getting my car serviced here. My appointment started off with Keegan, he checked me in and even sanitized my car and took the right measures to ensure we were both safe and following covid-19 protocol. He provided me with step by step instructions on what to do after he was done checking me in, Keegan also provided me with nearby places to grab food while my car was getting serviced. My service advisor was Veronica and my interaction with her was really nice and pleasant. When I described my problem to her she knew right away what service needed to take place for the issue to be resolved. After the service was performed I was extremely happy as my issue was resolved. Keegan and Veronica made sure my car was sanitized after they worked on it and they even washed my car. 10/10, thank you both!!

Magnus Lobo

Go in with an idea of what you want to spend and they're great at finding what works. Danny Aurora was excellent during the entire process. He's a great communicator and transparent. I had a lot of questions and he was able to explain in detail any of the associated fees which built a good amount of trust as buying a car is a nerving process. Enjoying my ride and couldn't be happier! Well done team!

Rajesh Arockiasamy

Beware of the extended warranty!! I bought a Nissan Pathfinder in 2015 along with extended warranty for 5 years. It promised to give me a refund for up to $ 4000 dollars, if I don’t use the extended warranty. The coverage of the warranty was not clearly informed by the sales person. I had to eventually loose my refund since the warranty was used in two service centres without informing me. Better not pay for the extended warranty !! Dixie Nissan cheated me! Do not buy at this dealer.

Rabia Ikram

Service manager Laith is amazing, he goes above and beyond for his customers, respects your time, keeps you updated and tries to help as much as possible. Great and timely service, and the best of it all is that I’m sent home with a sparkling clean car. Thank you for everything!

daniyal ahmad

Came in today to talk about leasing a 2021 Nissan Rogue for my sister. Was greeting by Aashir at the door. Amazing customer service and very knowledgable. We ended up getting a better deal then we expected. If you go in, ask for Aashir and you won’t be disappointed.

anand kanhe

Bought 2014 Nissan Rogue from here recently. Maher K, excellent experience with him. He made me understand all the details about the car and also helped me fixing couple of minor things proactively. Reducing 1 star just due to finance related things linked to finance manager. I found out a bit costly and couple of things were not brought to my attention by finance manager like loan processing cost, KMs covered under 2 years warranty. I was told 2 years warranty but wasn't disclosed KMs covered but may be miss from my side I should have asked. But, they could do better than this.

Chandrajit Santra

This was my first experience in 401 Dixie Nissan and overall it was a very good buying experience for my first car here in Canada. Yasir was really helpful and professional in giving all the details about the car and helped us choosing the right car based on our budget and requirements. He helped us getting maintenance added to the total deal as well. I would refer 401 Dixie Nissan to everyone.

Umair Khan

Recently i bought Altima from Dixie dealership and i must say they have very competitive and professional team, specially (Haris Aazar), this guy explained entire process in a very simple and do able way, so you can not think twice. So far from Tuesday i referred this guy to (2 best friends). At least now i deserve treat from 401 Dixie Nissan team!!! :)

Rohit Mehta

If you are looking for a new car, and are not considering Nissan, do give it a test drive. I got mine from 401 Dixie Nissan, when I wasn't even considering Rogue. I would like to give out a special shout out to Ashley Lara. She was our representative and I would say she has immense patience. Excellent service pre and post deal. She answered all our questions, put up with our negotiations and ensured we got a good deal. I would highly recommend to ask for Ashley when at Nissan. Great job!! I have been to other dealers and have no one comes close to these guys. Kudos!!

Mansi Shah

We have been driving Nissan Rogue since last 3 years from 401 Dixie. Whenever we go here for anything we have got a warm welcome. Recently we grew our family so wanted to lease a bigger car. Their sales guy Shoaib went above and beyond to match our budget and need. He is very kind and polite, listens to your needs and try to find you a best deal as much close as possible. We had a wonderful experience with Nissan 401 Dixie for last 3 years. Hope to continue for many more years.

Artan Gjongeci

I had some service done to my car a few days back and, as always, i was happy to see Yanique behind the counter. She is one of the few people that you encounter in customer service (Not only within the Nissan dealership but overall in my customer service experience) that is competent friendly and treats the customer with a lot of care. You can not fake these brilliant qualities you have to have them in you.

Cratto Tony

Excellent service!! The best place to buy a car!!

Terry Sebastian

I really liked buying a car here - there was a good selection, the prices were great and they made the process easy and fast. My salesperson Jay Fernandez was excellent! There was no pressure from Jay and everyone at Nissan was very friendly, courteous and exhibited excellent customer service. My used car was perfectly clean and shiny and looked amazing. I will come back here to buy my next car. Thanks again Jay and Nissan!

Essa Al-badri

Great dealership to deal with. Helped my parents in switching out of their Camry and into a 2019 Nissan Rogue and so far its been a pleasure to drive with all the latest tech. My dad is already looking forward towards his next lease with 401-Dixie Nissan!

Andrew Thomas

I bought my car here a few years ago and it wasn't a bad experience. The salesman, Firdosh was patient easy to work with. I didn't really feel any unnecessary pressure and we worked out a reasonable deal. The only serious pressure came when closing the deal - I don't recall his name but he was really pushing hard for me to get the extended warranty even though it was not in my budget. On the upside I received a year of free oil changes which was nice. The main showroom area is nice, clean with little cubicles around the perimeter for the salespersons. I still take my car here for service as the location is convenient for me. The service area is to the back and is on the smaller side but the waiting area is comfortable - complete with couches, a television and complementary snacks and beverages. The staff are professional and I have not had any major issues with repairs *knock on wood*. Of course they will recommend a lot of things like most other places. However they have been accommodating with the repairs I have had done. Express oil changes are available in a sort of drive thru way but I have never used it. There is shuttle service and the main driver Joe is a very cool guy. Sometimes you may have to wait a bit for the shuttle though if it already out. There seems to be two shuttles but it seems like Joe's shuttle is the primary. Finding parking can be difficult here so ask around on where you can "create" a parking spot.

dolly lalchan

I will NEVER do business with this location again. The finance department is just as useless as the used car department. It took them hours to find the car I saw on auto trader...they ended up selling me another car because they couldn't find the first one. When it was time to pick up the car the financing department give me so much attitude as if they were buying the car for me. So so unprofessional. By the way no one ever get back to you when you complain. I will spread the word on how horrible this location is.

Sarah Alfonso Halina-Ramos

“ Yassir “is the best car dealer guy to go to at Nissan,Dixie!!! Me and my husband were a little skeptical about buying a used car from a dealer. However I will tell you it was the best decision we have ever made! Yassir put a lot of effort in making the purchase so easy that we didn’t have to worry about anything. He explained all the vital information about the unit, car history, and most importantly the car safety features which i loved about him. The pricing structure was very upfront and I wasn’t surprised by any secret dealer fees at closing. The experience was the best car buying experience we ever had! If you are planning to go to this Nissan shop, we would highly recommend you to go Yassir directly. Thanks for the help, Yassir. We appreciate it so much.

Omar Akhund

If you're interested in purchasing/leasing a Nissan, I would highly recommend coming to the 401 Dixie dealership. The staff is courteous and caring as they give you the best advice and service. They don't force you into making a deal and do not operate as a typical dealership would. I dealt with Ms. Huma David who stayed past her shift to ensure I got to test drive the vehicles that I was interested in. She was an absolute delight to work with. The finance manager also helped my loan get approved in no time. Overall, it was a great experience. Kudos to team 401 Dixie Nissan!

tuhin mathur

We made an enquiry at Dixie Nissan about the Murano and we had an amazing experience with Ms.Huma. She is very knowledgeable and gave us all the details about the Murano as well as the finance options. She showed us around so that we could have had a informed decision. I will definitely recommend her if you are in the market for a new car.

Nimesh Jain

i found service practices at 401 dixie nissan are fraud. I took a detailed inspection package and post services found that they didnt run any inspection and my car got safety issues 2 days after the inspection. While the company recommends brake fluid flush every 16k kms but they push you for every 8k which i felt was not done but charged. The replacement parts were most expensive and were almost double the price of 2 other nissan dealerships within GTA. They just want to cheat and make money

Burak Can Piroğlu

Bought my first car from Yasser! He is one of a kind, extremely helpful and immediate responses. Hope to have business with him in the future! Amazing job guys, thanks

Ileana Corbett

We came here with the idea of buying a new car but that car that we wanted was standard. We wanted an automatic. The new automatic was too expensive for us. Ghufran the sales consultant advised a car which we were looking for and was really informative and kind. We will recommend Ghufran and Rahul the finance manager to our friends and family and our experience at 401 Dixie Nissan was excellent. 10/10 for the professionalism and service.

MG O

I bought a brand new red car at this establishment, and it was a splendid experience. I was having some second thoughts so I talked to Valentina at the front desk because I didn't fully understand the process that I would be going through to purchase this new car. She explained it all very well and helped me set up my account, now I have a really cool car and a really co receptionist friend. I love you Valentina !!! :D

Farley Vergara

Service was quick! No hassles, honest service you can trust. It was a pleasure dealing with Veronica, my Service Advisor, a true professional. From check-in to checking-out, no sweat! What else can I say, EXCELLENT CUSTOMER SERVICE!

Kalia A

Initial review: We had a great experience at 401 Dixie Nissan. Our sales person Firdosh was professional, knowledgeable and kind. The finance manager was easy to work with and qualified us for a great rate on an awesome car. We completely recommend this team! Update after pick up: gas tank was less than 1/2 full, car was not cleaned (ashes in the cup holders, etc), final sales contract myseriously deleted 12k km (showed odometer @ 25k km rather than the actual 32k),the selling price was 4k higherh etc etc etc..... The pick up of our car was terrible. Do i recommend? Sure. Just be VERY aware of the details. Will we go back? Probably not.

Amera Atiyeh

I had a wonderful experience at 401 Dixie Nissan. The entire process went smoothly and I'm very happy with my purchase. I can't speak highly enough about sales representative Raj, he was very informative and patient throughout. I never felt pressured to buy, and he took the time to answer every single one of my questions. I left knowing exactly what I wanted and feeling good about it.

Sukhjit Matharu

There's a few things I expect when spending a lot of money especially on a car: a higher level of customer service, no pressure environment and knowledge of the product. Maher not only met my expectations but exceeded them. After speaking to him for only a few minutes, I knew I was leaving the dealership with a car. He is patient, welcoming, provides amazing customer service, does not pressure you and knows his cars very well. Rather than persuade me to buy a more expensive car, he took into consideration what I was looking for and recommended a car that he knew I would be satisfied with. He's great at his job but an even better person! It is extremely refreshing to do business with someone with such a refreshing character. I shopped around quite a bit before meeting Maher but I am extremely pleased with the service I received here. My family is also going to Maher for their next vehicle purchase. I highly recommend Maher and the entire team he works with! They will definitely take care of you throughout the entire process and even after!

Shweta Prasad

We purchased our first car, Nissan Sentra SV, from Dixie Nissan. The entire process of getting ownership of the car was hassle-free and fair. Special thanks to our sale rep, Aneet Singh and the Manager Rahul. Thanks a lot for such a great experience.

Victoria Lyon

I bought a car!! I got into a 2021 Nissan Sentra. I had seen the commerical but I went to look at a bunch of other cars first. Ash was a super helpful sales rep, patient while I asked a thousand questions. I had a minimal trade in, high negative equity in my last vehicle and they still got me a great interest rate and a payment I can manage. I highly recommend if you're looking for a new vehicle you see Ash at 401 Dixie Nissan.

Sukha Dhugga

I bought a brand new 2021 Nissan Rogue Platinum back in July. During the process of my purchase I was informed that my first service appointment will be free. I confirmed this with the sales rep a few times. Even on the day of vehicle pickup my wife and daughter confirmed with the sales rep that the service will be provided for free, to which we were told it will be and the sales rep even booked the appointment for us. On the day of my first service appointment both the sales rep and the financial manager backed out of this agreement. The sales rep informed me that when the vehicle was purchased he was fairly new to the job and gave us misinformation. Which that is okay and understandable because at one point or another we all are new to a job so mistakes can happen. However, what is not okay for me is that the night before the service appointment, I once again got in contact with my sales rep to confirm the free service appointment and I was given false assurance. The sales rep had the chance to fix the mistake and he did not. Overall my experience was not a pleasant one which is why I have decided I will no longer be doing business with Dixie 401 Nissan. I have worked with Bolton Nissan before, they are great and going forward I will be taking my business back to them. As for the service appointment itself, Veronica was great - she was super nice and extremely apologetic for the service not being free even though she had no fault in this.

Zub Muh

We are having great experiences with these amazing people in Nissan Dixie, dealing with two cars. Mr Shiv and his other colleagues are very helpful for us. I defiantly recommend to others whoever buying new or pre-owned vehicle. GREAT!!

amit gharana

I was about to give 5* but no thank god I didn't. I got a very good deal on trade in. My salesperson Yasir Rehman was friendly and accommodating. So I took my friend 2 weeks after to see if we can get the similar deal. When he knew my friend is firm in trade in and the deal is not gonna happen. He was not only rude but bit aggressive. That's not how salesperson should interact with customers either they are buying or not. One of the worst service I received. Management you need to provide customer service training to your sales staff.

Nagesh Prabhu

First time buying a new car in Canada and thoughts of visiting a dealership was in itself giving me anxiety. Of course there are too many blogs and reviews with bad buyer experiences that are enough to give you nightmares. After doing some research and shopping around I finally ended up calling 401 Dixie Nissan armed with a print out I got from carcostcanada. I was quickly introduced to Shiv who patiently answered all my questions and offered the best quote I had so far. My anxiety level drops from 100 to 0 :) I was directed to Firdosh to review the extended warranty and financing options. A bit of negotiation there. All through the discussion my anxiety level stayed at 0 which proves how professional he was... not too pushy with sales and gave you enough time to think, evaluate and make informed decisions. Thanks 401 Dixie Nissan for making the purchase such a pleasant experience. Special shout outs to Shiv and Firdosh.

Ron Hammond

Bought a used car from them. They low balled me on my trade in which isn't surprising. I disclosed that I had summer wheels for the car I was trading in along with the winter wheels and tires that were currently on the car. Nice after market wheels and michelin tires. They said what if we throw in winter tires and wheels for the car I'm buying from them to sweeten the deal. I took that deal and later found out the car had been traded in with those same winter wheels and tires. They were really shady about what winter wheel package they would provide me when making the deal and now I know why. They made it seem like they were giving me new winter tire package for the car but the wheels they gave me were ones traded in with the car in the first place. When I picked up the car I drove it home and checked the oil only to find it was very low along with the coolant overflow bottle being empty. I had to buy oil and of course went back to them the next day being very angry that they either hadn't done the oil change they said they did or they didn't put enough in. I later found out they put oil in for a 2l engine and not 3.3l. They said they would reimburse me for the synthetic oil I had to purchase but of course I'm still waiting for that which will never happen. They also tried to sell me extended warranty on a car that already had 5 year 100k warranty. They told me the car had 3 year 60k and tried to sell me the extended warranty that was so nice of them! They also dinged my car putting the new plates on. Lastly when I dropped off my trade in and picked up my new used car the kid who was moving my trade in comes flying around the corner in a crowded lot and if I wasn't going slow and paying attention guess what would have happened? This is a warning to take your business elsewhere!!!!!

Mehak .S

Would like to thank Mr.Aashir Khan for his wonderful service in helping me pick a car. He makes buying a car hassel free not pushy like other people, listens to what you want and get u the best deal in ur budget.

Carlo Kison

My experience buying a car from 401 Dixie Nissan was great. Ghufran the salesperson was approachable and sure the delivery is as per my requirement and o received the car in good shape and as discussed. Ranran the finance manager was also very helpful as well. I would recommend for future purchases.

dhyan prashanth

Definitely a pleasant experience to purchase my first car. Glad to meet Shoaib and rahul as part of that,who shared complete insights and information to make it special. Definitely recommend Shoaib in case of you are looking to buy a car out here,. He has in depth understanding and knowledge and will make your purchasing experience pleasant.

Samantha Davad-Daniel

I dealt with the Nissan used dealership as I was selling my car through autotrader (it was a participating dealership). First off, to contact the manager, David, was next to impossible. Once we got into the dealership, the employees could not even get a hold of him. Once he was found, he was not welcoming, and was focused on making a sale and not buying my car. Once I decided to sell my car, another employee who took over the deal said the cheque would be ready in two days. We traveled to the dealership and of course it wasnt ready. Calling and texting for updates, we always got, oh tomorrow someone will be in, it will be ready by then. Two days turned Into a week and a half to get the payment for my car, and they had my car the whole time without paying me. The cheque had a spelling mistake and they refused to fix it even though I had asked multiple times for it to be fixed. This was such a poor experience and I would not reccomend it to anyone, even selling through autotrader. They just want your money and give you a hard time when you want to sell your car.

Kevin Alvia

I had an excellent service experience with Dixie Nissan. Jay Fernandes is one of the sales associates of Dixie Nissan, did an amazing job for helping us finding the right vehicle for our family. I would recommend anybody that is looking for a vehicle, to stop first at Dixie Nissan. Also look for Jay to help you out, he would go beyond than expectations. I'm very happy with the service.

Keyur Patel

Hi it was great and smooth experience dealing and buying vehicle with Ash and Mathew. Look forward for your continuous support in future services. Now after few months of purchase, It was great experience to see commitment for keeping promise. Thanks Ash.

A Y

If you get a promise at 401 Dixie Nissan, make sure they fulfill it before closing or you’ll never get it! I’ve been chasing them for 2 years now for a referral reward chq! And I heard all the excuses you can think of! Make sure everything is in writing, or better off.. look for another dealership that is trustworthy!

Chander Bhatia

I called this morning Re a problem I had with my new leased Murano. Mary attended my call and she was very helpful, polite, courteous and tried her best to resolve the issues. Thanks Mary.????????

George George

very bad experience for the first time of my life , after leasing 11 cars so far from different dealerships , this is the only one that really treated me with dishonesty. Just be careful with every promise they make or anything you sign , because once you sign nothing will happen. they promised to take my old car and return it, and i gave it to them when i picked my new one , then i found out that it wasn't returned and i ended up paying for the lease of 2 cars at the same time , one of them was in their parking lot. and of course no one answered the phone, or responded to any email.

Kamarali Inamdar

Brought our first car and Shoaib and Salma from sales were extremely helpful with understanding our requirement and showed immense patience explaining all the features and answering our questions. Rahul from finance also helped alot in getting finances sorted out. Definitely recommend this place for all your auto needs...!!

maheen raza

My third car with Nissan. Best customer service Mr. Shiv and Rafea were extremely helpful. 5 stars for all their hard work.

Gord

Pleasant and efficient staff. First visit with my 6 month old Murano, just an oil change.

Abhilash H

I loved my entire buying experience at 401 Dixie Nissan. While the other dealerships I visited were focussed on selling a car, Zohaib was building a relationship by helping me choose the right vehicle by understanding my requirements. Salil Bhatia the finance manager was very helpful by helping me make right decision from various options available. Overall my experience of buying my first car was made memorable and delightful by the transparent and professional approach of Zohaib & Salil. Thanks guys ☺ and the entire team at 401 Dixie Nissan

Sai Eshwar Gajawada

I went to 401 Dixie nissan to puchase a 2021 nissan sentra. The deal was amazing, even better was the service I recieved from Daniyal and the rest of the team. Daniyal is very knowledgeable. He spent a lot of time with me just explaining my options and the car buying process as a whole. As a first time car buyer I was a little intimidated and a bit nervous to deal with a sales person but not once did I feel pressured or uncomfortable. This was definately the best service experience I have ever had!

Ted MOY

Working with Huma was lovely. We would often drop in unscheduled and Huma would always be willing to work with us at a moment's notice. Even when she had other customers, she tried to make sure that we weren't waiting too long. She never broke her patience with us and answered whatever question we had even when we were only showing interest in used models. We only purchased from a separate Nissan dealership because the used car we really wanted got purchased the day we showed up to finally put a deposit down. We had no choice but to look elsewhere based on our car feature requirements and we were running out of time. Thanks for all the help, Huma!

Nafis Wazed

Received my brand new Kicks 2019 SR in June. Absolutely love the car and really appreciated the great calm customer service. Still waiting on some of the accessories to arrive, however very pleased with the purchase.

Eduardo Harari

I would never had bought a Nissan vehicle if it wasn't for Kashif as he made sure that he truly understood my requirements and my families too. He took the time to make sure the decision I made was one with knowledge and clear thinking and at no point did he pressure the sale. He also made sure that what ever he promised was delivered and I was satisfied. He worked with me on his day off through the pick up of the vehicle and made sure that it working properly. Since the purchase he has followed up to make sure all is working great and made sure that all the little issues are resolved. I would highly recommend him and Dixie Nissan to anyone interested in great customer value and superb service.

Maysa Darwish

Was a great service, mange to give me appointment the second day, and my car was fixed within two hours

Emma D'Souza

Please know that I don't ever post negative reviews but my experience with this dealerships service department was disgusting. I was hung up on 7 times while being transferred over to different people 6 times. My car could not be found in their system twice and when it was I was told that I had free oil changes under my lease plan by someone who works there. When I called to confirm if this is true that's when I spent 3 hours trying to get a hold of someone who could help me and I was bounced around to 6 different people- namely Grace, Joan and finally the manager Waqas called me back and said all he could do was apologize. If this happened in any other service industry that would not be sufficent. Its a shame as I had a good experience with the sales rep but I don't think I will be dealing with Nissan again.

Varun Mendiratta

We went to 401 Dixie Nissan to buy our first car. We didn't want to spend much so Yasir from sales team told us the benefits of buying a preowned car. So we bought a 2019 Nissan Rogue which looks new and drives great. Hats off to their team!! My next Nissan is surely from the same place.

Neil Gonsalves

I bought a 2019 Nissan Rogue from Huma David. She worked with me to find a vehicle that I was happy with and even pointed out any flaws in a particular vehicle that most sales people would have not even bring up. She was completely honest, genuinely caring, and provided excellent service without trying to rush me into making any impulse decisions. I can clearly say that she is the gem of the dealership. I will certainly be coming back here when the time comes to replace yet another vehicle. If you don't want pushy sales people who are just looking to call the next potential client in line, seek Huma.

Robin Baniwal - Sunny View MS (1439)

I just purchased a 2020 Nissan Kicks from the 401/Dixie location and I couldn't be happier with service I received. Yasir walked me through the entire process, answering all of my questions and explaining everything the car had to offer. He was very knowledgable and never made me feel pressured during the sale and worked with me to get the best value for me trade-in as well. If you are looking for a new Nissan I would definitely recommend going to that location and asking for Yasir. Great knowledgable service and really nice to deal with.

Tony Cesar

My wife was looking for a vehicle and we came to your dealership where we were looked after by your very capable sales agent Huma. She is very courteous, knowledgeable & patient, and went out of her way to show us different models. We ended up buying a vehicle today. I have nothing but praise for this lady who is, in my opinion, a real asset to 401Dixie Nissan. I would not hesitate to recommend your dealership and Huma to my family and friends. Best wishes!

Maryann Raj

My husband and I were gathering info whether to lease or buy a new car. The sales consultant Shoaib Ahmad is really helpful and informative, he's not pushy neither aggressive on forcing us to buy it lease. I hope more sales people are like him. Thank you Shoaib!

Richard Clarfield

Veronica made the extra effort to help & it was taken care of smoothly, friendly and with extra follow up. Best service help ever!!

Sunethra Varghese

I really appreciated the professionalism and flexibility with Olympio and the staff in providing me with the best offer for my new Nissan lease. I would highly recommend their services to others! Thank you so much for making this a positive experience for me.

Daljeet Singh

Visited this location to purchase my first car. I placed online request on nissan website, and got call from them and they answered all of my queries and booked meeting with Huma David, she was very supportive in whole process and explained me all the details for the car and I was impressed with the in detail knowledge of the vehicle she has. She explained me route for Finance and Leasing a car. The experience of purchasing a new car was phenomenal and the service was amazing by Huma. A 7 star service. I will surely recommend my friends to visit her for the car

Shubneet Malhi

In my experience in purchasing a car, I’ve have to deal with many different sales people with varying experiences. In my experience from purchasing a car from Nissan, sales associate Zohaib Khan was able to provide me with my ideal version of what customer service is. From the jump, Zohaib made the experience much better through his excellent people skills. Zohaib was also able to add to my knowledge of cars through his excitement and passion when working with us. Overall 10/10 satisfaction, hope to be back in the future!

harsh gandhi

We have recently dealt with 401 Dixie Nissan and we had an amazing experience. Very friendly staff and always ready to help. Specially Hamza Hussain. We had a great experience. He looked after all minute details like explaining all features during test drive and explaining entire sales process.. he was available all the time when we had any question or concern. We also had a great experience with their Sales Manager Mr Saad. He was a great help throughout the process.I highly recommend 401 Dixie for new or used car dealing.

Eduardo Sarria

Excellent service, prices, deals, treatment and honesty found in this place. My Sales rep, Olympio, got me a very good deal, which made me feel appreciated and valued. They made some after-sale promises which were kept and in fact were even improved at the end. The finance guy, Rahul, did not annoy me with overwhelming offers. The main manager came to me to work out an even better offer which even exceeded my expectations. What can I say..... I am a proud Nissan owner and recommend 110%

asma imran

Excellent customer service. The service manager is super nice and very knowledgeable. They only advise what needs to be fixed at fair prices. Will definitely come back to them for service in future also.

Sara Chi

The service here is great and the staff are courteous and professional. COVID 19 protocols are strictly enforced. Always provide up-to-date status of vehicle.

Jeff G

The staff at 401-Dixie Nissan, particularly salesman; Ash Khan and finance manager; Rafeh Mahmood, went above and beyond, helping me in my purchase of a good vehicle that I was very happy with, on leaving the dealership.

Anna Gratcheva

Got my new 2020 Sentra SV, and could not be more happy!!! :) I randomly stumbled upon Nissan, and at first was interested in getting the Micra, but my partner talked me out of it. Nissan contacted me very quickly to talk about the car, and the agent connected me to Prab. He talked me through Micra financing, but when I changed my mind he quickly adjusted. We went to take a look at the car on Friday, and signed the papers! He was very nice, knowledgable, and super patient. This all happened very quickly and less stressful than I thought. Prab kept contact with me though the process, and I felt like I could ask any questions. Thank you Prab and Rafeh for such seamless service, definitely recommend this Dealer!

Aman Deep

Fantastic experience with James, Danny & Salil at nissan. Just got my 1st car and they made this experience really memorable. Cheers to the team and these guys. ????????

Divya Bolia

We went into the showroom, all confused and unsure and ended up finalizing our first car in Canada. We bought a Nissan Rogue, was assisted by their executive named Daniyal. He offered us a very good deal on an excellent condition pre owned vehiche, and then the finance manager Salil, also recommended some lucrative perks which covers the car for the next few years. Daniyal & Salil, you both are rocking. Thanks a lot.

F M

Excellent service and attention to detail from 401 & Dixie Nissan. My family and I are very loyal clients that will continue returning to this location for all our car services and purchases. We have made 7 purchases thus far and are extremely pleased. Much Thanks to Olympio who has taken care of us from the start and has been extremely attentive and thoughtful to us. I highly recommend asking for Olympio when you visit this location. All in all this dealership has stood out over the years, as I have tried other locations, but the service was never up to par. Thank you Olympio and 401 & Dixie Nissan for your excellent customer service. You have customers for life with us!

Theresa Smith

This was my 2nd car purchase from this dealership. My first experience was also great and thought I would return to the same dealership. Huma was a wonderful saleswoman. Patient with my questions, and made it a great buying experience. Kingsley was the gentleman who helped with the finance portion of the sale. He was great. Offered his advice and explained the differences of warranty clearly to me, and was patient with my questions as well. I recommend 401 Dixie Nissan, terrific experience from start to finish.

Carmela Hussanee

I saw the perfect car on the website and made an inquiry. Raj called me right away and we made an appointment. I was so pleased because as my family and I were driving into the driveway of 401 Dixie Nissan. I saw Raj and we waved at each other. It was welcoming. Raj introduced me to Jay F the Sales and Leasing Consultant. We drove the car I wanted and he was very informative and friendly... It was like we were talking to an old friend. This is the type of customer service people need more of. We will definitely come back again! Raj, do you mind giving Jay F a raise???

Nadia Malik

Hi, Excellent customer service fix my Nissan pathfinder hybrid. Specially Thanks to Daniela Bartelli provided me very good service. Thanks

T.Michael Andemeskel

I bought a car at this dealership last fall and financed it with a bank through them. The dealer (Finance Manger) promised and signed it on the bill of sale to reimburse me a specific amount, after 6 months, for keeping the financing deal. It has now been close to 2 months, multiple email trades with a promise to reimburse me, but a hollow promise and forcing me to seek other avenues. A very dishonest experience - watch out folks!!!

kkk lift

Just got my new altima sr in 401dixie! James li and rahul helps a lot for my payment and put me to a dope car!

Kevin Angeles

Great service! They are flexible to customers needs! They are kind and and good listeners! They take good care of you and make sure you are happy with your purchase. I bought a brand new 2018 Nissan 370Z and I left a happy customer. Kashif and Salma who helped me through the process of purchasing my first car were completely professional and gave exceptional customer service. I’m extremely pleased with the service and the car. 5/5, would recommend for other buyers.

Erin Joakim

We had a wonderful experience purchasing our used vehicle from 401 Dixie Nissan. The car has been great so far (have had the car for about 1.5 months now) and the price was excellent. Jay was super helpful throughout all aspects of the purchase. He talked us through all the options on the vehicle and seemed genuinely concerned about ensuring we got the vehicle that best suited our needs. He helped us work through a variety of pricing/payment options and tried to get us the best deal possible. We didn't feel pressured into purchasing a car, but instead felt like they were supporting us in buying a vehicle that worked for us. From when we first arrived until we picked up the vehicle (and even in the few days following), Jay was in constant contact with us to ensure we had all the information we needed and that we were happy with the car. We would highly recommend this dealership to anyone looking to buy a new or used car - all the service representatives we came in contact with were highly professional and helpful!

kashif nisar

I had a bad experience I got my transmission oil changed after that I felt that my gear was sticking at first gear I went to back and told them about issue they checked and found that they filled up oil over the limit and now the took out some oil and brought back at normal level but problem didn't resolve yet I visited again and told them but they wanted to replace the transmission it cost was $5000 it told them due to your mistake it happened you have to replace it or fix it but they refused me to do then I wrote a letter to General Manger but he did not reply me, then I had to replace the transmission some other place cheaper than him, but never go over there for any kind of services if some thing happen wrong they will never take the responsibility.

Balsam Fathi

I have bought 3 cars from this dealership and i am pleased to say that Salma helped me with all 3 purchases. She always took care of me and addressed my concerns accordingly. I am happy she is my go to for my vehicle needs.

Sejal Desai

I was looking for new Car, possibly a mid size SUV. wasn't able to make the the decision between few similar models from other brands. Walked in to the dealership with just looking mind set. Rest is now I call it a history. Enjoying my New Ride We met with and amazing, talented and friendly Seles Rep "Zoe". he qualified us, answered all my questions / queries to utmost satisfaction and most Importantly worked out a good deal which fits in to our budget. had great opportunity to work with young and enthusiastic team at 401-dixie Nissan. Thank you Zoe and Salil you are both amazing and great to work with.

Joshua King

The team at 401 Dixie Nissan has been nothing but amazing over the years. Me and my father Owen King have been serviced by them for the last 15 years or so and have never had an issue with anyone. Veronica is the advisor who usually takes care of us when we go in and every time she makes the process as easy as possible. She has been nothing but a determined hard worker who we look forward to talking to when we go in for a service. Thank you for always having our best interest at heart. From the King family to 401 Dixie Nissan, thank you for everything you’ve done for us all these years!

Emilio Rovira

I just bought a pre-owned Nissan Murano with this dealership. All the process was faster and easier than I initially thought. Yasir Rehman was a great sales rep who helped us with the best option trough video-call and answered all the questions my wife and I had. As well, the support given by Rafeh Mahmmod was great, very professional, and got a very good financing option. Thanks both for this excellent service.

Sherif Sabry

I recently purchased my vehicle from them and it was a great experience. The salesman, Maher was very honest and patient. He didn't put any pressure on me to close the deal and really helped me to make the right decision that suited my budget and needs.

Christine Peart

Thank you to the team at 401 Dixie Nissan for once again making purchasing a car a pleasure. This is my second car from this dealership and the team made it easy. A special shout out to Kashif Sear, the financial services manager who took the time to fully understand my case. He went above and beyond to get me exactly what I needed to purchase my new Kicks. Thanks again!

sarah spano

My first experience purchasing a vehicle at Nissan Dixie and dealing with one of their sales rep was excellent and knowledgeable. Olympio Fernandes took care of all of our needs from start to finish. He is not only professional at what he does however he is very modest and trusting. He practices the Golden Rule to sell with the same honesty, integrity, understanding, empathy, and thoughtfulness that he would like someone else to use in selling to him. He made our buying experience less stressful as he took care of our requests. He also went over and above with the finishing touches getting a bow made personally for us as the car was a gift. I would highly recommend you see Olympio for any vehicle purchases he is truly genuine!

Brennen Peever

Great working with Zohaib to buy my car. Fast, efficient and helpful. Car looks great at a great price.

Najam Saqib

I had to get out of the lease earlier then the term as I needed a bigger SUV from a different company. Salma understood my situation and tried her best to appraise the vehicle and save me from the penalties. Salma (lease manager) was very helpful in completing the transaction swiftly. Highly recommended.

Suruthi Rasalingam

Just purchased a 2021 Nissan Kicks as my first car! Had such an amazing experience! Shout out to Daniyal and Ranran for being incredibly kind and helpful throughout this whole process. You have truly made this major milestone so memorable for me. Thanks Daniyal and Ranran for your amazing service!

Carl Pereira

Veronica at 401 Dixie Nissan provided excellent customer service. We were very happy with our experience that was only possible because of Veronica. She handled our appointment with care. I would highly recommend 401 Dixie Nissan to all my friends and family.

Gary Sonik

I love my car, but I hate Nissan dealerships. I've gotten my car serviced here for more than 3 years. For a long time I've been peeved by the fact that they advertise service specials and then service staff would deny the special existed or insist that if you wanted it you had to tell them in advance suggestions that the service would be different if you did that. Still, if I showed them an ad, and made a bit of a scene, they would honor their ad. The last time I went they told me I needed my wheels realigned for about $150. I asked for a full inspection of the vehicle, brakes service, tire rotation and oil change on top of that. Three days after I got my car serviced they sent me an email saying that virtually everything but the oil change was unnecessary as I needed to change my brakes and tires (one tire was somehow unreasonably worn, suggesting an issue with their prior rotations). This meant everything they had done three days earlier was unnecessary even though they should have done the inspection first and advised me immediately (I was at the dealer for the whole servicing), and they wanted over $1000 for repeat and further services. Ultimately, I have to conclude that these people, while seeming amazingly friendly, are totally incompetent, or committing some sort of fraud. I am tired of dealing with them. I got a quote from Costco and I'd save more than 25% getting my servicing there with lifetime realignment and rebalancing of the tires included free, and the best tires on the market (Michelin premier) instead of the garbage I originally got from the dealership that lasted less than 4 years, and tax included. As far as I'm concerned, I wasted four years and thousands of dollars getting my car serviced here.

antiuribestia (antiuribestia)

The service at this dealer is the worst I went three times and I promise I will not return and I do not recommend this site to anyone. On the last occasion I was there, I wanted to make an express oil change and ended up paying $430 dollars. They changed the brakes on my car without permission, that without counting that my brakes had already supposedly been changed at a different location, and I am sure that they had been changed already. They also made inspection charges without consulting me. They should not put that service in express. That is only to try to get more money. Good, it is a business, but do not be dishonest. They looked for things that did not have to be changed but changed them without my permission just to make more money. THEY RIPPED ME OFF.

Bal Mudder

I just finished purchasing my 4th Nissan from this location. I have always had a great experience but this go around I had an exceptional experience. I dealt with Salma Khan, she worked with me getting the deal I was looking for on the exact model I wanted. Salma made the complete transaction/experience flow flawlessly. This purchase was made during the covid-19 situation, she made sure both of us conducted business in the proper protocols. Very pleased with Salma and highly recommend her to help you with your new car purchase!

madushi

It took 3 hours to change winter tires on rims. DONT OVERBOOOK, be respectful for customers time. I went in at 3 pm appointment and left at 6 pm,should only take 10 minutes..3 hours 3 hours of waiting..and they are people who come for oil change and have to wait hours...avoid this place at all cost. I complained to management .. nothing. I would give -1000 stars if could.

Paul Joseph

Worst dealership ever... My Nissan rogue had issues which needed to be checked by a finance manager whether it would be done under warranty or not I kept calling them and the receptionist was just taking my name and number every time and telling me that they will make sure some one will call and have a look, eventually I had to take my car to a different dealer and they were professional enough to help and solve my issue.. I would seriously suggest not to get any car from them as they will be good while selling the car and promise they will look after your needs but they are horrible in post sales help... I wish I could give them negative rating.

anthony deserio

Four appoints to have a Technical Service Bulletin issue on my Nissan Rogue addressed. The first visit Dixie Nissan denied there was a problem, stated they checked for TSBs and found nothing. I wasn't convinced and did my own research, found the TSB and printed it out for them. They said that they had located the TSB and were going to get back to me? Second visit to diagnose the problem, I thought that's what the first visit was for. Third visit appointment was made, I show up Dixie Nissan tells me they won't be able to keep the appointment and send me home. Each time I needed to drop off the vehicle was a huge inconvenience, a lot of schedules being altered for drop offs and pick ups. I am told numerous times Waqas, the service manager, will contact me.....I'm still waiting for the call. By the way, no one in the service department answers the phone. All in all, a horrible experience.

Marius Chitu

A lot of people read reviews and shop around before proceed with an expensive purchase (like a car)…I am one of them! 401-Dixie Nissan = friendly staff and overall good service. Jay (number one sales person) and Zubair helped me find a car that met the budget and our family’s needs. Even the “negotiation” process was longer than expected, they quickly fix an awkward situation. At the end of the day, the deal was acceptable! I would recommend this dealership to be on your shopping list!

PAMMY SINGH

I had very bad experience with coustmer repersentative of service department. They are not treating coustmer properly. Their manager and finance department is good. They should tell them time of every coustmer is important and deal with them politely. Because first imression is last impression .In future i will avoid to visit this dealership.

Christian Renz

Always an amazing experience provided with excellent customer service and professionalism. Genuine thanks to Veronica, Keegan and Waqas for valeting my car for it's service and running safety checks. They completely empathized with my situation of giving birth any day now and showed a lot of care. So Thank you for working very well as a team to give me a very positive experience. I know my business is valued after all these years which means a lot. Sincerely, Farahna

Taz Sumar

Very bad experience with my service. No one answering the calls the Service Rep waiting for each to help out the customers waiting in line. No acknowledgement. They charge labour more than is required, they charge 4 hours of labour whereby only one or two max labour was required. Had lots of hassle with Service Manager, Laith and Service Rep Danielle, maybe she new to the company. Had to call several times to get responses. Before taking your car their pls check other Nissan first.

Rick De Filippis

Smooth transaction, we weren't pressured. Aneet the sales rep took the time to explain everything about the car we purchased and made our transaction a very painless one. Very happy with the Nissan team and would recommend to anyone.

steven mcdonald

Bought a 2013 Rogue, fresh onto their lot. My salesman Daniyal Ahmad went above and beyond from the get go. After a minor issue during the initial test drive that required the vehicle to go into their maintenance shop, Daniyal went out of his way to drive the SUV to me, in Burlington, to ensure I had a chance to give it a run. With a week worth of safety work to be done (older model and needed some TLC), Daniyal stayed in touch frequently to give me updates, both good and not so good…actually it was all good, I was just being impatient. My pick up date of Saturday came and as I proceeded to the dealership to pick up my New To Me, Daniyal relayed the frustrating news that the Licensing required for me to pick up my new car had not been completed. Being the weekend, nothing could be done till the following Monday. I was in a pickle to say the least, as my current vehicle was due to be towed out the Sunday morning, and they did not have any viable loaner vehicles on site to help me get through the next few days. One of the Dealership managers stepped up and allowed me the use of their Demo model 2021 Rogue. Life saver! Daniyal took the extra time to ensure the vehicle was not only sound, but fully detailed, polished, and even had their Body team take care of some scratches and touch ups that were well beyond our original agreement. Picked my 2013 Rogue up this evening and I love it! One of the best experiences, hands down, with a dealership, and the majority of the credit for this goes to Daniyal. Very straight forward gentleman who goes that extra mile to ensure his clients are well taken care of, and comfortable with the entire process. Hiccups happened, but then again, nothing ever goes perfectly.

Skai

Difficult if not impossible to reach anyone at this dealership with the exception of the receptionist who is also at a complete loss as to why no one will answer an email or return a phone call. I have emailed the General Manager, the finance manager and left messages / voice mails with two other managers with absolutely no response. I simply want to buy out my lease, can anyone at Dixie 401 Nissan help?

Meg U

I recently leased a car from here and have purchased several cars from this location in the past. This place is great and always has good deals. Aneet was our sales consultant and he was super friendly and helped us immediately when we walked in the door. He explained everything clearly and was lovely to work with.

尚元充

when I call 1st time, the 1st one who picked up my call was Ms. Zhang RenRen. She was very helpful with all of aspects of my questions during the conversation. After I entered the dealership. the sales experiences with Ash, Saad and Salil are so smooth and happy that I believe my choice can not be wrong. I truly expect the same experience would expand into your services to my vehicle in future.

Pardeep Bhatia

Unprofessional. Visited twice. Given a quote on day one and did not agree to there own price when we want to finally book the deal. Not recommended at all.

Salman Nayer

We recently purchased Nissan Rogue 2020 from 401 Dixie Mississauga and had a great overall experience. Yasir Rehman brand specialist was a pleasure to work with, there was no pressure and everything promised was delivered professionally. Big thanks to Yasir and Matthew for helping us and close the deal with smooth and professional delivery experience.

Bea Kolman

I did my research online. I rented a few vehicles until I found one I really liked. I had gone online and knew 401 Dixie Nissan had two red 2017 Nissan Rogue demos. Jay Fernandes was very helpful and answered all my questions. It was not a high pressure sales pitch. I am super happy with my purchase and just LOVE my new car! Thank you, Jay!!!!! I've told quite a few people about my experience. I highly recommend this dealership!!!

Faizan Khan

As soon as we entered the dealership Daniyal gave us a very warm welcome. He made sure all COVID-19 protocols were followed, and made us feel very safe. Daniyal also explained to us everything in a lot of details, as well as did not pressurize us into anything we did not want. Amazing customer service experience 12/10 would recommend Daniyal to my friends and family.

AA Reviews

Took my car for a service appointment; Haseeb Ali is excellent in attending to each client visiting the dealer. Have visited the location earlier for a recall service. Was a good experience then too but Haseeb personally attends to each waiting client with the status update - something not every advisor does. Thanks!

Riyaz Lalani

Excellent Customer Service ! Just before storing my 2011 Nissan 370z for the winter it would not start, the issue is the common and know issue with the Electric Steering Column Lock (ESCL) unit that has plague many Nissan's from 2009 to 2011. The team at 401 Dixie Nissan (Waqas, Mary & Veronica) looked after the issue in a very professional manner along with David, Executive Team Lead from the Customer Contact Centre at Nissan Canada. I could not be happier with how I was treated and looked after by the team at both Nissan dealership & Nissan Canada !! One happy and very loyal Nissan Z customer !

Matthew Svalina

I went in a few months back and purchased my Nissan Qashqai demo at an amazing value. I met with Jai, at the used inventory part of the dealership was amazing and helped me with everything I needed. Would definitely recommend coming to this dealership!

Mike Capuano

Purchased a 2019 Pathfinder with approx 9k and was told it was a demo but was being sold as used. A week later I noticed condensation in my rear driver's side tail light. I brought it in to Nissan Hamilton and the service rep told me it was in an accident. The Carfax said it wasn't, so I brought it back to 410 Nissan and Lou the used car manager said if it's under $3000 they don't have to let the customer know it is not classified as an accident according to Lou. That is BS if you ask me. So, as dealer if they want to be up front with the customer, a decent dealership would tell their customers, do not trust this dealership, they did not even offer compensation, I will not be shopping at any Dilawri dealerships in the future, be warned.

Humayun Ali

Hi I had opportunity to finance car from dixie Nissan. it was great experience. I would recommend Huma as salesperson. she is very helpful and caring. Huma and her sales manager Saad had made everything so easy and pleasant. I am for sure going back for more car shopping in future and I will recommend my friends and family as well. thank you Team Dixie

Adil Ali

The service department has mediocre quality service at times. I’ve services my vehicle here for over three years and the car wash is almost never in service.

Mary M

Brought vehicle in for rustproofing and undercoating as per platinum warranty I purchased, and after explaining my mechanic informed me to ensure I get it done, service person said it wasn't needed. Why did I buy plan and come every 2 years and get told I don't need it? Very disappointed. Complained to 2 people and no response.

Kevin Bender

Inspection appointment was for 2:00 and I was told on the phone it would take about an hour and a half. However, I wasn't out of there until almost 4:30 so I ended up in rush hour traffic on the way home. They told me after that they only had one person who was able to look at my car. I guess they must have been overbooking appointments. The actual inspection was good -- wish their time management was better though.

Nadine Edwards

I recently contacted Nissan and met with sales consultant Yasir Rehman, he was extremely professional, knowledgeable and kind. I would recommend contacting him if you’re looking for a new vehicle.

Riz Siddiqui

I just bought a new Sentra from Shoaib. I was a bit reluctant to purchase new cars as I’ve always had used ones but Shoaib was very knowledgeable and helped me throughout the process and made things so much easier for me. Rahul was also great with the financing side of things and really recommend this dealership to anyone looking to purchases new car!

Joan DSilva

Long wait in the line as each customer is attended to thoroughly, which could be nice for that customer but there must be a better way to do it. Went for a regular service for my 2014 Nissan Altima purchased 6 months ago from the location and was told a bunch of other stuff needs changed, which was expected but again from a $80 bill to $530 which she was kind enough to discount it to round $500, made me skip a heart beat. I still have an additional 3 items to service but did not need urgent care. My car seems smoother on the drive back and for that I would sum it up to worth it.

Carolina Rosanova

We bought a vehicle from Nissan and the sales representative, Shiv, was always professional, respectful, and helpful. We are also appreciative of the Service team, especially Laurie and Daniela. Daniela was extremely helpful and also very professional. The entire dealership is COVID-19 Safe. I felt safe going there because there were good safety measures put in place to keep the clients and workers safe. - Armando & Carol

paulina johnson

I had a wonderful experience buying my new vehicle from this dealership. The sales team, in particular Yasar and Salil are the representatives to go with. They are very welcoming, honest and knowledgeable. I'm very happy with the choice of my new vehicle and the service I have received. Great job ????

Anthea Larke

Was slightly dreading coming in for service as my previous experiences had not been good. HOWEVER I was most pleasantly surprised, both Joan and Veronica were wonderful, polite, friendly and helpful. The repairs needed were performed well and I even got a car wash !!

Ricardo Arevalo

Sales and Leasing Consultant Ashley Hastie Lara was splendid to work with. Calm, composed, and well-mannered. She gave us space and time to think about our choice, as opposed to most consultants who borderline doesn’t give you time to think. So the fact that she did this really made her stand out from other consultants, in my opinion. Her help to look for a new car felt genuine rather than most consultants that you obviously feel like they just want the sales. Another outstanding thing she did for us was she listened to our problem (I drive a lot, so I spend a lot on maintenance) and went above and beyond to provide us a tailored solution. She consulted her team to give us a complimentary oil change for a specific time period to help us save on maintenance expense. All of this, for me, is a five star service. Would recommend her 10/10, no doubt. Obviously, credits also to 401 Dixie Nissan team for what it looks like maintaining a high customer service standard.

h s

The whole point about writing this detailed piece is to make other people aware of the below par service we went through so that others bear it in mind when deciding to buy and deal with Nissan at Dixie in the future. My wife and I financed a Nissan Rogue 2016 model from Nissan Dixie. We had taken the premiun protection plans from Nissan so it was 'made understood' or rather 'ensured' by the dealership that issues like minor dents would be taken care of In early October 2018, the car suffered a minor dent. My wife called the dealership and the Finance Manager asked to bring the car to the service department any time between business hours. No appointment needed. In mid October 2018, my wife went to the dealership at the expense of taking a day off from her annual vacation to get work done on the dent. Upon reaching 401 Dixie Nissan, the maintenance people advised her to come early to show it to the mechanic, and that appointments usually work better. Needless to say, the vacation day was wasted. I then asked my son who took the car again in the 3rd week of November and went early as advised but was told that is not the way to do it and was asked to call and open a work order. No appointment is needed but rather the dealership does not do this work - all the matters are handled by the insurance company. The personnel at the service department were not interested in even having a look at the dent. Needless to say, he wasted a vacation day over it as well. In December, my son called and gave all the details to the insuranxe representative and after the entire conversation, they refused to repair the car because it doesn't fulfill the criteria. Amidst all this, my wife also called the Finance Manager and left messages but there was no response from their side. So now its been 5 months since this episode began with barely any fruitful response from 401 Dixie Nissan's side. My family and I are extremely disappointed with the incompetence and the lack of expected customer service we were promised when we purchased the car and paid for premium protection plans.

francesco mete

I would recommend anyone to visit Shoaib at 401 Dixie Nissan. He is extremely knowledgeable from start to finish in the process of buying a new car or used car. He will work to accommodate anything you or your family needs as I had a great experience with him. Not only did my family purchase one SUV, we soon purchased a second with nothing but top notch quality from Shoaib. We will definitely be back for our third vehicle!

jaddjawed

I visited the place for buying a car from pre owned inventory .. I was in touch with a sales rep but he never got back to me with safety certified price.. as he promised he will do .. also followed up with him twice .. later found out after 5 days car is listed as sold .. strange

Nelian Cañete

It has been more than a month now since we got our first car. We are happy and thankful to Rafeh and Yung for making it possible for us newcomers to own a car. It was a smooth and fast transaction. We didn't expect to get the car on the next business day. I highly recommend 401 Dixie Nissan to those who are temporary residents or newcomers who also want to own a car. Again, thank you and great job.

Diann Frederick

I typically do not write reviews but I had to let others know that if you are looking at buying a vehicle you should definitely consider 401 Dixie Nissan. Great customer service and didn't feel pressured. Thanks Salil Bhatia for your attention to detail and working out options that suited our needs.

sanjeev singh

Nissan Dixie- provided me with great customer service experience. In particular Ash Khan is an amazing sales representative. Great service!

Rob F

I just bought a 2019 370z from here and I had a great experience. The dealership was closing at 6 but everyone stayed to place my order for the car. Everyone was nice to talked to. I had funny and great conversations with everyone. I am only 24 and this experience was new to me but the financial advisor took his time to explain everything. Overall I am very happy with my experience and purchase! Also the sales people are not pushy and that was my favourite thing.

Basil Dias

Veronica has been our Service Advisor for a decade now and our experience every time has been amazing, pleasant, and awesome. Her customer service and people skills is outstanding. Veronica always explains any repair recommendations in layman’s terms. I must say that Veronica is attentive to our needs, addresses every question and concern and ensures the best possible service is rendered. From our experience we know Veronica maintains detailed records of every service and thus has helped to resolve issues that surfaced. In our experience, Veronica has always provided us a service that is helpful and not over bearing, responsive yet not assertive. Veronica’s smiling face and guaranteed competency is priceless. Veronica is pleasant, friendly and courteous and our interaction with Veronica has built a strong relationship with 401 Dixie Nissan. A great asset to the dealership. Basil and Sunita Dias

Tony Nguyen

I went to check a Honda accord coupe. We couldn't meet a negotiation, we decided that we didn't want one of the promotions so they could lower the price. The catch I went back to get what we agreed on it wasn't the same. The price was not what we agreed, had to get them to correct after 3x for it to be what we agreed on and they removed a wheel package. I didn't care about it because I didn't come there for a wheel package but was disappointed that they did when they included themselves. We agreed on having the same contract minus one of their promotions while keeping everything the same except the price to which they agreed to so I don't know why the contract changed in the end excluding the package. After that we decided to purchase the car but wanted to see finance options to see how it was. Under financing it would have been under my father's name but when we decided we would pay it out right to save on interest fees. Now under my name because I'm paying for it. We told them to switch ownership to me they said it would be ok. Now picking up the car a week later we were waiting for an hour when they said it would be 10 minutes because they had to switch out the ownership (which I don't see why when we told them in a week advance we were swapping). Neither less picking up the car we had to pay some licensing fee and registration which is normal but they tried to overcharge, the bill of sale we already paid some already but due to grabbing new plates and such theres another fee but should have been deducted from the bill. They were trying to tell us that they did but couldn't show us that they have done through paperwork so in the end they did deduct it. Taking the car home we realized there was minimal to no detailing done. Now I'm not expecting perfection but there were obvious visible stains still present. The car is used but it shouldn't look used if nothings wrong with it beyond their control, therefore it shouldn't be dirty. Should have been cleaned better but again not the main issue. The real situation the stickers did not match my birthday and it was my fathers (Probably because the dealership assume it would be under my father's name under financing but we didn't go that route because I paid for it myself and told them well ahead of time to have to swapped). Had to go to service Ontario and get that fixed and pay to have it match the correct date. Picking up the car we were informed the driver door sill panel was still missing and that it would arrive within next week. 3 weeks later with me having to inquire, when they should have updated us properly not telling us "It should arrive soon" or told us straight up it's been delayed. Understanding parts can be backordered/delayed but what I didn't appreciate was lack of communication and false ETA, them telling me it would arrive within a few days when it took 3 weeks. When I called in I understand at the dealership everyone is busy. I called in the morning/afternoon and left them my personal contact info with a promise to update me or someone will be in contact within the day, I was not contacted. With them telling me the part has arrived the trunk cylinder is missing. (when I went to go look at the car the reason the door sill panel was missing was because they had to replace the trunk line. I don't know why the door sill panel went missing and trunk cylinder wasn't installed after the trunk line) Told them about this and they insisted that it didn't come with one now again it's a Nissan dealership and not Honda but almost every car has one. I could've let it slide that they didn't have the information about the car but you're selling it now when they decided to buy it off the previous owner. I had to pretty much beg them to correct something that I shouldn't really have had to but in the end they did what they promised... In the end what I'm saying is maybe a used car that's non Nissan or I'm the odd client that experienced this just be extra careful. However you can count on them to deliver what they promised and thats customer service.

Carol MacFarlane

I bought a Nissan Kicks from 401 Dixie Nissan recently and dealt with a very friendly and knowledgeable salesman named Aneet Singh. He was very helpful explaining the details of the car I purchased. I highly recommend that you asked for him if you plan to buy a car from this location.

Adam Boutari

Worked with Daniyal to get my pathfinder. Very knowledgeable, professional, and kind salesman. Will be referring all my friends. Thank you for all your help Daniyal

Roch Riopel

I recently purchased my 2019 Rogue from here. Our consultant Ashley Lara went above and beyond to provide the very best service, facilitating our search for the perfect vehicle that best suited my family’s needs. She was able to provide me with the right vehicle to match my requirements and was able to do so without being pushy and maintaining the highest level of professionalism. At no point did we feel that we were being mislead when making our choice. I can say the same with the rest of the staff there. My wife and I had a very positive experience being very well treated by all staff members who were all friendly and courteous. They even insured out little 1-year old boy had a good time being there while we were making purchase. All this with the very fair price on the vehicle left us very happy to have dealt with Ashley and 401 Dixie Nissan and would highly recommend them to everyone.

Natalie Serpa

I finally purchased my first car and had a great experience with Dixie Nissan. Yasir was factastic he help my father and myself find our new vehicles. He was very knowledgeable, informative and friendly throughout the entire process. Salil was also superb and helped us greatly with setting up the financial portion of the purchase. Great staff throughout! Thank you Nissan Dixie I will definitely recommend you to my friends and family.

kanika Simon

Excellent Service from New Service Manager Waqas and his team! Very thorough and prompt with explaining what will be done during my serving appointment. Daniella (Service Desk Agent) was very patient and helpful during our check out. A very positive service experience. Thank you Waqas and Nissan Dixie 401!

Juan Simonut

I just bought a ROGUE from 401 Nissan Dixie. My sales agent was JAI SINGH and I am complete satisfied with his help to complete my transaction. He is very professional courteous and knowing very well about the vehicle. I will recommend 401 Dixie Nissan and him as the excellent NISSAN Dealer,

Dominic Natalie

I was very frustrated when I went to this location. They kept me and my wife at this location for 2 hours. I was trying to negotiate a price and there was a lot of time spent seeing what can be done to give me a low price...at the end of it, the price was a few dollars less than what they originally offered. we ended up walking out. It was a complete waste of time and we left very frustrated.

Uliana Rozzhyvaikina

I just wanted to share my experience in buying Nissan Leaf 2017 from this dealership. Laith Bustani and Salil Bhatia did an AMAZING JOB from my first entry to check the car and till my last second driving away with it after a week. They were very professional, respectful, helpful and friendly. Thank you a lot guys, definitely coming back to this dealership and would recommend to everybody. ❤️

Stephanie Kinkead

Ashley Lara was an excellent consultant and truly made me feel comfortable and confident in my purchase. She also worked with me to get in the vehicle I wanted with all the bells and whistles! She followed up without being pushy and do pleasant. The sales managers were also great. Overall great experience!

Talha Qamar

Best in business, highly recommended! The service I receive here is phenomenal. Special thanks to the service manager Waqas and the service advisor Daniela for providing great service, thank you!

Kushaldeep Singh

Please do yourself a favor and do not enter this dealership. They will do anything and everything to force you into putting a deposit. Then the harassment session begins. First, spoil your credit by pulling credit multiple times and then making false promises on delivery. Completely useless dealership, pathetic unethical people and just a bunch of crooks.

Amanda Peloquin

I posted a review up here yesterday and for whatever reason Google has deleted it. I leased a new Qashqai at 401 Nissan yesterday and the process was a positive one, the transaction was done via the phone and email. Tariq and Matthew were the reps at the dealership that helped me renew my lease with Nissan. Thank you.

Muhammad Tariq Qureshi

Since last 3 years, i have been dealing with nissan 401 dixie dealership. I just want say that i am really impressed with the services that that i get from all the staff members when ever i face any situation whether it is related to my car servicing or related to buying a car. Special thanks to Bailay and Shumaila on the after sales service side because apart from normal service i faced 2 times emergency situation with my car and they were always understanding and help me get those things fixed with the best possible options they have. On the sales side their staff is very professional and provided great deals to me and my friends whenever i went to this dealership for that purpose. I would like to recommend this dealership to everyone if you are planning to own a Nissan in future.

Tariq Zaidi

Last week I stopped by this dealership (one of many that day) hoping to purchase a demo vehicle at a discounted price. However, I somehow ended up purchasing a brand new vehicle instead! The sales representative Huma was incredibly kind and helpful and nothing short of an absolute pleasure to work with - In fact, out of all the experiences I have had in purchasing vehicles; I would say this has been the greatest. I really appreciated the supplementary winter tires and the topping off of the tank before receiving the keys. Thanks again Huma, this was a very pleasant experience that will surely not be forgotten.

Laura Hanrahan

Cars are priced well but the customer service was terrible. I'm happy with the car I got but I definitely won't be back. The agent was not considerate of my time at all and made no real apologies for it. He changed the time of my appointment to come view the car twice on the day of and then after I decided to buy it, had me wait around for 45 minutes to sign the paperwork with the finance manager, and when he still wasn't available, I was asked to come back another day. Came back a few days later and again had to wait around. On the day I picked up my car, I had an appointment scheduled to finalize the paperwork but again waited 45 minutes for the finance manager. When I asked what the hold up was I was told I must have mixed up the time of my appointment and that they weren't actually late (even though I had the time of my appointment in writing from them, twice). The agent also was not clear about fees and when I picked up the car I was stuck paying an additional amount that had not been discussed prior. Overall, very poor experience.

Cale H

I recently shopped for a Nissan Altima online and reached out to a few GTA dealerships. Zoe at 401 Dixie was very prompt and helpful. He was very knowledgeable, knew the vehicle status and features and the numbers inside out, and helped me secure a brand new Platinum trim unit within half an hour. Very solid guy and great purchase experience. 401 Dixie Nissan is one of the top places to shop for a Nissan in my experience, and Zoe is the man to reach out to for sure.

Christine Inrig

0 stars if I could. Bought a 2019 Sentra from them. They have been the only mechanic I have been to. Had my winter tires last year put on and removed by them. Had to go to another mechanic to put on my winters due to appointment unavailability (which is totally fine- everyone wants their tires on). Brought my winters to another shop to get them on, upon removing Nissan’s tire bag the mechanic informed me that TWO tires (winters) need to be replaced, one was not safe to drive. My tires have been stored in a climate control space and not touched since they came off in the spring time. Called Nissan about the unsafe tire being packaged back up and given to me, without any communication that my tires were damaged. Upon calling Nissan was told “it’s their word against mine”. There was not even a “let me look into this for you” Definitely a shame because they were fantastic to purchase from and have only been using them for service but will definitely not go back after being called a liar and will not recommend anyone to go.

Ting Pan

A terrible dealer to deal with. I called them for an issue for the extended warranty I purchased for my car. The service department asked me to talk to Sales. Took forever for the Sales department to get back to me. Then they asked me to talk to their Credit Manager, who never responded to my VM.

dilip hemlani

Service Department, placed one wrong tire in my trunk after tire swap, talked to the manager, but they didn’t take responsibility instead blamed it on me. The wrong tire had a Nissan Rim and is obvious mistake done by the service person.

Digits Business Depot

Worst Nissan Dealership Ever. Pathetic Finance Team. Bunch of Crooks following unethical business practices. First they do multiple credit checks, spoil your credit and then force you to take higher interest rate by saying your credit is not up to par. Stay Away and run if you are nearby the dealership. If there was an option, I would have given then negative star rating.

Vignesh Mohan

I was very pleased to purchase my Nissan Rogue from 401 Dixie Nissan. The customer service was extremely satisfactory and Shoaib did an amazing job in finding the best car. Also, he took the extra step to bring the car to my house to have a test drive. The entire process was very smooth and the dealership is extremely friendly and helpful throughout. Definitely recommend to purchase your next car here. Big Cheers to Shoaib ????

Cindy Sajkcwicz

I recently purchased a car at this location and every single person that I crossed paths with was so welcoming and nice. I highly recommend asking for Maher Kaddoura as your sales representative for the BEST customer service. He went above and beyond to help my father and I. He spent his time looking for cars that met my needs and we did not once feel that he was just throwing any car at us just to make a sale. He took me out for a test drive and showed me every single thing in the car! He did not once make me feel like I was bothering him- it was the exact opposite, he would show me things that I did not even ask about. He is clearly very passionate about his job and it really shows. Also, I love how the General Manager went out of his way to shake my hand and congratulate me on my new car. He even genuinely congratulated the sales representative who helped us- which I thought was such a nice and supportive gesture on his part. This was the best customer service experience I have ever received. My father who has purchased over 6 pre-owned cars stated that he has never had that level of customer service from a sales representative at a dealership. Thank you Maher!

Praful Lobo

This is a dealership that is great at selling cars but when it comes to sevicing your car they are terrible. I went in recently for a recall service appointment and they suggested all sorts of services that were additionally required. The worst was that my Tire Treads were down to 3 ( Brand new Bridgestone tires installed in April 2021). Took it to my mechanic same day and he measured them at 11. Shocking they only want to swindle customers.

T R

We got our second car from 401 Dixie Nissan dealership a couple of weeks ago. The sales team was very accommodating, specially the Sales Manager Saad Tariq helped us choose the right vehicle and gave us the best price with additional features. Would definitely recommend to check with Saad and his sales team if you are in the GTA and planning to buy a new or certified pre-owned Nissan. Thx. Tanzel R

Glen Millichamp

I was having my car serviced in the town I live in which is a 40 minute drive to Dixie Nissan, but I needed some immediate service one day a few years ago and Dixie Nissan was the closest Dealership. Ever since that first visit, I wouldn't even consider another dealership touching my car. They are thorough, courteous, they follow up on the work they do and they are respectful. As long as I own a Nissan, I will continue to have my vehicle serviced there.

Senthil Kumar

Hello Dixie Nissan, it was a pleasure dealing with your office. Thanks Salma for your great and prompt support regarding my lease transaction. I appreciate your awesome support and understanding. You provide keen attention to the clients and get things done in a prompt and professional manner. Thats awesome. Thanks

Wonko TheSane

I purchased a Nissan Leaf from 401 Dixie. I have no problems with the car, and I have been more than satisfied with it. The only problem with my overall experience is that I have to come here for servicing. If you service your car, expect long wait times, incomplete servicing, and indifferent employees. I tried ordering a part (covered under warranty) and I might as well be pulling teeth. They didn't inform me that the part had arrived, and when I called to check they told me that they will contact me later, but they never did. Eventually, they sent the part back. From now on I would rather go to another dealership for servicing if possible.

meenu taneja

Any awesome experience at the dealership, very professional staff from front desk to the financial team. Special shout out to salesman Shiv, very professional, helpful, knowledgeable about cars. He doesn't believe in making sale he builds relationship, he gives you multiple options to choose from answer all your questions does make sure a right decision is made. Will sure refer the dealership and Shiv to go to person if you looking to buy a used or new car

Krina Patel

Hello Everyone, I would like to share my experience at 401 Dixie Nissan, me and my Husband got a brand new car(Nissan Altima 2018 )from here in 2018. And ever since August 2019 we have still on going issues which are not resolved until now. Initial issue was for the Seat cover on Passenger side, they reviewed it and installed a new seat, which is good, but it took approximately 3 months for them to review and get to the decision, For that issue, we made 5 visits and then the issue was resolved. 2 nd issue was for the air bag sensor, it took approximately 6 months to resolve them the air bag issue, and we made approx 10 - 12 visits. and then finally the stress went off after 6 months and the issue was resolved. 3rd issue was with the speakers, there was a cracking sound from the speakers, which they fixed it within a month, we made 3 visits for that issue. 4th issue was when we gave car for the servicing(Oil changing and regular maintenance) the door panel light was broken, and they mentioned that it was not broken by them, so We will have to share the amount of the door panel light, and we paid $40 for their mistake. and Currently the issue is with the keys, the remote is not working and also the button on the door for opening and closing is not working. We made 2 visits for it, but still they didn't come up with the solution. Both the times we went their and they told us that there is not any issue with it, but on regular basis we are facing a lot of problems with the key not working. We tried both of them and none are working. No one in the team at 401 Dixie is helpful, and is not willing to help at all. it was the worst decision to go with 401 Dixie, and I will not recommend to any one who is planning to go there. We were not expecting services like this from Nissan. When I called today, service manager was not working, and I was asked to email them, and the person whom i spoke to today was not willing to give her name to me. WORST SERVICE EVER...!!!!! PLEASE DONT GO TO 401 DIIXIE NISSAN.

Omair Al Hamid

Initial car buying experience was good but I was mislead in purchasing a warranty worth $2000 which is of no use for a 3 year leased car. More so after a year I came to know they are not going to honor what they sold. Complained about it, I was promised a resolution but never got one. Complained to Nissan and they said they have no control on what their dealer sells. General manager was copied on all communications but never got a response from him either. I would be surprised if he replies here.

akiff ghilzai

Had a pleasant time with the Sales person Omar at the dealership. He was very knowledgeable and provided the details of the car and purchase options in a courteous manner. Would definitely recommend Omar when you look to buy a new car as he is a wonderful part of the sales team at 401 Dixie Nissan.

Jude Palihakkarage Don

Great Service at 401Dixie Nissan. Service has definitely improved from before. All the Service desk agents are knowledgeable and know how to help Service your car to maintain it well.

shawn tuff

Amazing sales. Shoib an Ruhal the extra mile I would recommend to my family and friends and will buy from them again. EDIT.. HORRIBLE I was forced to write the review. Wasn't told all facts up front. Sho wouldn't give back a refund and ignore texts.

Jatinderpal Singh

I booked order and later on canceled due to personal reason . I really had bad experience with sales rep Yasir . He don’t know how to speak with customer . Owner should look into this .

Sujeet Nair

I bought 2 vehicles from 401 Dixie Nissan (Dilwari Group) New 2018 Nissan Rouge and recently bought 2005 Nissan Altima from used car division. Before buying a vehicle they will make you feel that they have best customer service and you are very important to them. After Sales service is very very bad, neither sales person comes the phone or manager if you have any questions for them. Receptionist put you in hold for 10 to 15 minutes and comes back and says please give me your name and number and I will have one of Sales person call you back. They don't care once you have bought a car from them, noone replies back. I already bought 2 cars from them so not planning to buy another one in near furture but definitely will not recommend 401 Nissan Dixie to any of them. Thanks, Sujeet

ZABETH

Very friendly and good customer service! Went for regular maintenance and got a free car wash at the same time! A+ service, thank you!!

Sohail Farooqi

Wonderful experience. My salesman was very friendly patience and let my whole family test drive the electric vehicle. They accommodated my every request and delivered the car on time. The finance manager Kashif was friendly, professional, and gave me a amazing deal! Highly recommend to all my friends.

Courtnal Laframboise

Had a negative experience with this dealership. Went to look at a car and the representative who was looking after us was extremely rude and pushy. My partner and I felt extremely uncomfortable. When we informed them that we wanted to think about the deal overnight he became very offensive. I was interested in the vehicle but I would not consider doing business with this dealership in the future.

Morvarid Farhang

I bought my second hand car there, had a good experience then used their service center for oil change and for tire change. I was happy with them and praised about them. BUT, after changing my winter tires to my 4 season ones (cost me a $140), I immediately noticed that my car leans to the left, so I call them to fix the problem since I didn't have this before EVER. They tell me its a wheeling problem and it will cost $120!!!!! Anyone I've asked said you changed your tires with them and they are responsible for this. They tell me the problem is your tires they are probably worn out. My car is 2016, with only 50K when I changed my 4 season tires and they been sitting there for 1 year so how can they be worn out. I am sooo mad!! I hate it when my trust is abused and I am treated like fool. I will never go there again!

Gurdeep Singh

It was a wonderful experience upgrading my Rouge with 401 Dixie Nissan again. I am a Nissan loyal customer since 2016 and all my cars have been through 401 Dixie Nissan. It is always a great experience with 401 Dixie Nissan. Mr. Shiv Singhal was really great in not only first getting a quick delivery but also making sure to provide a wonderful after sales in helping to make sure complete customer satisfaction. The Finance Manager was also wonderful in making sure to provide complete clarity on the Bill of sale to avoid any surprises post sale. I will highly recommend 401 Dixie Nissan and Mr. Singhal as the best sales representative

Chitresh Poochakadan

I had an amazing experience today at 401 Dixie Nissan when I went there to buy out my leased car. Mr. Matthew Dorosti the Financial Manager helped me through the process. Mr. Matt is a highly professional, Knowledgeable and above all a warm hearted person. He explained everything about Financing the car and made me feel so comfortable. I wholeheartedly thank Mr. Matthew Dorosti for this wonderful service. I also recommend him to all those who are looking to buy car form 401 Dixie Nissan.

M

Huge shout out to Saad, Shoaib and Matthew for their wonderful service. Saad is truly an amazing person as he made my car purchasing experience super smooth and got me the best possible deals. I would rate them (especially Saad) 11/10.

Agnes Mahne

Just picked up my 2017 Nissan Rogue and our sales representative Maher was an absolute gem. He was fabulous and honest and so patient spending time explaining all the gadgets in the vehicle . Would definitely recommend him to my family and friends

Johny Ayala

I was looking for a 2015 Nissan Altima and was coming from Kitchener. I walked into 401 Dixie Nissan and right away a salesman Yasir Rehman Helped me out, got me the car I was looking for and was very helpful with providing all the background info, was very informative on the vehicle, and got me into that car immediately! I was taken care of from him from the moment I walked in to the moment he handed over the keys! I am now a proud owner of an amazing 2015 Nissan Altima and I’m very pleased by the customer service Yasir provided throughout the process. I’ve been a Nissan owner for about 10 years now and I have yet to be disappointed! Thank you Yasir and 401 Dixie Nissan for all your help!

Jujhaar Singh

I met Zohaib to buy a vehicle for my mom, he was very professional and gave the best advice and gave us the best deal. Make sure to see Zohaib for your next vehicle. Thanks Zohaib

Mason Burgess

Booked recall. 11am-3pm. Said they Did MPI but tire still had low tire pressure light on. Had to pick up my son from school didn’t have time to go back in. Called in and they said sorry do you want to book another appointment. If they miss low tire pressure light what else are they missing. This isn’t the first issue we had. I regret buying my car here. I feel that you are just a number and just care about initial sale. I should have paid a little more and went with Milton Nissan. I won’t buy from any of their dealership they own.

Kristen C

Great experience here with Rafeh! He produced very fast results and takes the time to understand client needs. He paid attention to what i like and my budget. I would recommend him to anybody!!

adil dalali

I bought a brand new 2021 Nissan Rogue Platinum from Shoaib. Nothing but great things to say about my experience and working with me and my son over the phone to get the perfect vehicle for me. Definitely recommend this dealership and salesperson to anyone lookig at new or used cars!

sara blay

Had a fantastic experience at 401 Dixie Nissan! The buying process was easy and Rahul was extremely helpful with financing information. I actually had an issue with my battery two weeks after purchase and they got me in within the hour and had it sorted out- free of charge- in less than 2 hours. They even cleaned out outside of my car! Very impressed.

JtS morris

Was in the market for a new car. Saw online that one was available at 401 Dixie Nissan, just showed up and their was a gentleman outside, who later introduced himself as Jai. He took us inside the sales building and began to inquire about our needs. He was honest, upfront and just overall made us feel comfortable with the process. In the end we were able to work with him to make a purchase to suit our needs given a reasonable time frame. Jai was an outstanding sales person and I would recommend this dealership and his service!!

Devon McClean

Best Nissan vehicle service in all of GTA. Veronica helped to make my wait feel like I was there for seconds - super duper helpful and friendly.

Akhter Hassan

I HAVE MADE NUMEROUS PHONE CALLS ASKING TO SPEAK WITH SOMEONE AS YOU HAVE MENTIONED IN YOUR POST AND NOBODY GOT BACK TO ME!!!!!!! Not too happy with my experience at 401 Nissan. I booked an appointment for an oil change early this summer. Everything went fine until I brought the car back home. I noticed a small dent on the front passenger side door. It is a very small dent and I never notified Nissan because I had no proof that is was their fault in the first place. I did not give it much thought afterwards. I brought my car in for another oil change on Saturday, November 5. Everything went fine up until my car was given back to me. As I approached my car I noticed a relatively large scratch on the front bumper. The Service Advisor was with me and I pointed it out to him immediately. I asked if he could review the security cameras on the premise to investigate the matter. He told me that the cameras might not have the proper angles to see what happened. He told me that he would apply paint on the car the next time I booked an oil change. I verbally agreed with him and left without signing off on any documents. When I brought the car back home, I looked at the car in more detail and noticed more faint scratches on the driver side of the car. I called Nissan right away and explained the situation to the receptionist. She forwarded me to my Service Advisor and he was not available. The receptionist told me that he would call me back before the end of the day. He never did. Over the next couple of days I called back and I was not able to get a hold of my Service Advisor. I left messages and never got a call back. The worst part is I never had the Service Advisor sign off on any documents about the situation. My car is leased as well, so when I bring the car back I am going to be blamed for the damages. Aside from the fact that nobody called me back, this location is so small that maneuvering around is difficult. I do not entirely blame the technicians as there are many tight spaces. All I want is for 401 Nissan to fix the damages or at least sign off on a document that puts me at no fault.

Oksana Rositska

Yesterday, we bought our 2020 Nissan Rogue from this dealership. Very satisfied with the quality of their customer service. Huma was amazing and very helpful throughout the process. She was very professional and knowledgeable, answering all our endless questions :) Highly recommend Huma and this dealership for your vehicle purchase!

Davinder Panwar

We bought Santa from this location. Yasir really helped us in this and we got a good deal. he is very professional and knowledgeable, he deal like a friend

Aaron H.

Had the pleasure of working with Salma Khan to lease a 2021 Nissan Armada. As a return customer she worked diligently and professionally to keep and win my business. I would strongly recommend her to anyone looking to lease or buy a vehicle from 401 Dixie Nissan. Thank you Salma!

Maria S

Although I had an issue with them, the GM intervened and resolved it quickly and fairly. The sales staff does need to work on their communication and follow-up, but upper management really does care about customer satisfaction and retention; I am confident they will continue to improve and develop their staff so they can provide the best and most memorable experience to their customers. No dealership is perfect and mistakes are inevitable, but as long as an effort is made to keep their clients happy, as this dealership does and has done, then you can't go wrong doing business with 401 Dixie Nissan.

Andre Srgev

Last week I had a very positive experience with 401 Dixie Nissan. I was looking for a new SUV car for my family and stop by 401 Dixie Nissan auto mall. The service provided by Mr. Shoaib Ahmad was excellent. In comparison with 4 other visited dealerships, I found that only this representative had a really professional approach to the duties. Comprehensive knowledge of the vehicle features, communication skills and positive attitude pleasantly surprised me. Unfortunately for him, I purchased a different brand car with a Hybrid option, but the service provided by Shoaib was the best and I would like to thanks him. I certainly recommend the 401 Dixie Nissan and personally Shoaib Ahmad to my friends looking for a gas engine SUV like Nissan Rogue.

Kelly Servello

I have had a really hard time getting a vehicle for the past 5 months, and I was put in touch with Rafeh Mahmood and he got me a vehicle within a week at a low interest rate. I love my new vehicle and I'm glad I met Rafeh Mahmood. Thank you for the great experience.

ahmed adan

I was sold a car by Maher at 401 Dixie Nissan. He had amazing customer service, was a honest and trustworthy individual who help us out with choosing the car, and getting everything done! I would definitely recommend you buy a car through him at 401 Dixie Nissan.

Ripu Phull

Buyers beware: Purchased a 2018 Nissan, Ghufran and ranran were a pleasure to deal with but when it came time to pick up the car there was a personal emergency where Ghufran couldn’t attend. His replacement that day was less than impressive and honestly I almost walked away from the sale that day and in hindsight I wish I did. He showed no interest in providing basic customer service, he assured us the car was ready to go, once inside the empty gas light was on. When I approached him about it and explained we were charged a fuel fee when buying The car he said this wasn’t his role and he had other customers who booked an appointment. I explained I also booked an appointment to pick up the car today and shouldn’t have to wait until he was finished with his. I proceeded to wait an additional 30 minutes and he eventually took the car to fill it with gas. I was also assured by this gentleman that the owners manual was in the car and of course it was not. Again his response was less than supportive and eventually I said I wasn’t leaving until I had the owners manual as I was no longer trusting the integrity of this company for basic things to close the deal. The most disappointing part was realizing after the buy that a car made in 2018 doesn’t have automatic headlights. Now this could be partially my fault and I’ll be sure from now on to check if a car has a basic feature that’s been in cars of all Models for over 20 years. Nissan really missed the mark here, it’s great you can tell me the tire pressure of my car but why not turn my headlights on and off automatically?? Who honestly manually turns the lights on and off on cars anymore? Such a safety hazard. I reached out again to the dealership to see if there’s anything that can be done, even if I need to pay (which is incredibly unfortunate) to add a basic feature. I had a pleasant exchange with Ghufran but over a week later I’m still sitting here with a car with no automatic headlights. At this point I’m left to take matters into my own hands to resolve this issue but felt important enough to share the story so others do not have to go through a similar experience.

Monroe White

Run for the hills buyers. They are thieves, liars, manipulators, total deceiver. Not concerned about customers only pushing the sale and add on. I regret ???? ever purchasing a vehicle from this location and their add on package, which is very costly. Each time l go in for an oil change they find all kinds of problems to fix an today was no exception. Run for the hills buyers beware of these criminals.

Haroon Rasheed Taak

401 Dixie Nissan always my first choice for oil change of my Nissan Altima, charges are reasonable and got appointment whenever I need, Haseeb Ali at service desk is a nice and helping person.

Justin Bettencourt

Probably one of the worst dealerships I’ve came across. Absolutely zero follow up and response from employees during the whole purchase and delivery process. Had to chase them down to receive my deposit back after picking up my vehicle, took 5 weeks to pay off the lien from my trade in. Avoid buying a vehicle from here at all costs. Coming from someone who works in the Auto industry I have no idea how this dealership is still in business.

Nat S.

Yasir was a great help when choosing our new Nissan. He was attentive and knowledgeable and we are so happy with our Qashqai and with the service we received at 401 Dixie Nissan.

Ashley Leach

I am a fairly recent customer of 401 Dixie Nissan, and I have been to the department a few times with my car already, some experiences better than others. Today I wanted to take the time out to talk about the amazing customer service I received. People are not really thanked enough when the go above and beyond to help. Yanique Bailey is truly an asset to their staff. Each time I come in and get assisted from her I’ve never had an issue. They have a very reasonable service and try to understand the customer to give them the best possible outcome. I highly suggest getting a good warranty to help out with some of the more expensive repairs. And the have a membership where you get a percentage off and also towards your next visit. All in all good service.

Leslie Fairbanks

Worst car buying experience ever! and the Review gets worse. I just found out that when I had the winter tire sensor option "included" with my purchase - supposedly a retail $400 / 500 retail value - that Nissan put on an after market 40.00 part. So now my winter tires cannot be installed at other Nissan dealership without buying a new sensor package. This is out right thievery and lying, wish I had time to take them to court. I strongly suggest that you make sure any options you purchase from this dealership are not after market, should you choose to purchase from them anyway. A call to the dealership brought no satisfaction whatsoever. Original review was the following and I stand by it. If you can buy a car from any other Nissan dealer I highly recommend that you do so! No disclosures re in service date, once you've signed for your purchase calls are not returned, delivered with chip in bumper, etc. etc. List goes on. Buy your Nissan elsewhere!

Wayne Wang

We just returned our 2017 Rogue and get a new 2021 Rogue, all our family are very satisfied with the new car. Thanks for the great help from the whole team, Yasir, Saad, Salil, Lou, we've got excellent customer service from all of you. The team did their best to meet our needs and requirements. All the best to the team!

Sahil Arora

Hey guys if you taking your car to 401 Dixie Nissan for service I suggest don’t go there. If you do then stay away from the service advisor HASEEB ALI. Thanks

Rajesh Gupta

I recently visited 401 Dixie Nissan. It was a good experience meeting with Ms. Salma. She was very humble and cooperative. I am very satisfied with her services. I would certainly recommend her name to my friends. I wish her all the best.

Krupa Bhatt

I had a great experience with this dealership, and our salesman, Yasir. However, after I signed the lease deal and completed the financing with Matthew D, they took ten days to submit my trade in cheque to my bank. On top of that, we had to call them two times and go in person to follow up on this situation. It has now been 4 weeks since this sale and my bank loan is still pending. Matthew did not have the kindness to even follow up with us. We also contacted the manager of the entire dealership. Here i am, four weeks after trading in my vehicle and having paid two payments on it, waiting for it my money to finally be deposited. All is good until the papers have been signed - then you're on your own!

Pep C

I bought a brand new 2021 Nissan Rogue. Loved my experience and everyone in the team that helped out along the process. Big shoutout to Saad (GSM), Ran Ran (FSM) and Shoaib (Sales Consultant)! Really helpful staff.

Hammad Syed

Came to service my car and was dealt with amazing service esp with Waqaz he’s the service manager but greeted me and took care of all my problems. Amazing service and great team. Thank you Waqaz!

Yogesh Gupta

Got my 2021 Nissan Rogue from here. Very excited. This is a good place and nice staff. Especially Shoiab is very good in his work, knowledge, and customer interaction. Zohaib has been also helpful for the first car visit. It's a good place to visit and start your new car with. Hope for the best. ????

Giulia P.

Horrible experience at 401 Dixie Nissan. They had such poor communication, I don't even understand how they can run their business in such a manner. Dealerships are known for being the lowest of the low, but these guys really take the cake! Would never come back here.

Adam Schrufer

After leaving messages with the service department and pre-owned manager, and not receiving a call back, I finally had the pleasure of dealing with Mary Brown. What an excellent person. She deserves all these stars. Thanks

Nuzhat atif

I had an excellent experience with 401 Dixie Nissan the staff was very warming friendly as well as co operative

Joseph Ciufo

Yasir and Ranran provided excellent service with my experience of buying a used car from 401 dixie Nissian. They were both friendly and worked hard to get me the best deal!

Kats Kawasaki

I give Yasir in Sales 5 stars for his honesty, efficiency and his excellent attitude toward new customers. He did everything that he can do to make me happy, all the way from start to finish. At the very beginning, he tried to find out my needs with a new car and pin point the trim level that I am actually required. He does not put any pressure nor try to sale a car (trim level) that I don't require. I am a very experienced buyer and dealt with many Sales person in the past but I found he is one of top sales person I have ever dealt with. He has an excellent attitude and I can recommend him to anyone that I know. Thanks, Yasir, and good job!

Andrea Tenedero

We were looking at used cars hoping to have a good deal for it before Aneet Singh gave us a better deal for getting the new 2019 nissan rogue. He was very friendly and welcoming! He was informative and great deals. We had test drive and he was explaining all the features and designs that car have. It was great!

Marites Bigornia

Huma has been very patient with us. We fell in love with the Nissan Pathfinder Rock Creek edition and she was able to throw in extra car accessories that we wanted. I would recommend her to my friends as her service is superb. The Financial Service Manager Nabeel is kind enough to adjust to our needs when it comes to the extended warranty.

Stephanie Subryan

We would like to thank Huma David for her excellent customer service when we purchased a 2020 Nissan Rogue. She displayed great patience and vast knowledge when we were inspecting various options. Her helpful attitude assisted us in making the best selection to suit our needs. We would highly recommend Huma David as an outstanding salesperson who delivered superior customer satisfaction.

Chuan Li Hsiung

Just bought car from them few months Ago. The over all sales experience was Alright. Actually it's a Mix . Their Sales Manager and Finanace manager were good to deal with . In fact our Sales Rep Wissam was only Good till he had to sell the car. It was the After Sales Service that has been horrible. Mr Wissam really needs to learn what After Sales service means . Had few minor issues to be dealt with the car. After countless messages and running around and with No follow ups. The overall experience has been very Poor. Some Good guys working there took care of the issues for me later. Recently got to know their Sales and finance manager have moved On. Not suprised.

Nick Maletz

Nice staff, the work is always done promptly. Had been coming here for service even after the warranty ended.

Lennox Rodney Barrow

Had a great experience purchasing a Preowned Rogue from Shoaib! Would definitely recommend for anyone looking at getting new vehicles!

John Vasi

Ferdos and Nabeel from Dixie 401 Nissan made the car buying experience so much easier and stress free. My mother and I were met with genuine hospitality, kindness, and respect. They were incredibly patient and understanding with us and selling a car seemed second to making sure we left the dealership happy. If the whole car buying process seems scary and intimidating to you, I HIGHLY recomend this dealership. They’ll take good care of you. Thanks again to the staff of Dixie 401 Nissan for setting the standard of good customer service. I will definitely refer friends and family to them.

Dave Foster

Bailey is indeed committed and passionate about her job. I can tell even by the way she answers the phone. Her service is prompt and welcoming. By far the best customer service I have received. Keep it up Bailey! Not to mention free car wash and great prices.

Aisha Ariyo

It was really an honour working with Zohaib at 401 Dixie Nissan in choosing our car. He was really patient, knowledgeable. Am glad we worked with him. Guys reach out to him if you choose to work with 401 Dixie Nissan.

Avery Casey

Had the pleasure of working with Daniyal on the purchase of my new to me QX80, and Ash on the delivery day. Daniyal remained extremely professional throughout the entire process. Contact was great between calls and texts. And follow up the week after was a nice surprise. I would absolutely recommend this dealer and that you deal with Daniyal in purchasing a vehicle.

Bharat k

Wonderful experience buying my Nissan here. Leasing Manager Salma Khan, who we dealt with, is very friendly, knowledgeable and patient. We highly recommend her, if you are planning to get Nissan from 401 Dixie. Thank you Salma for an amazing experience. Good Luck

shadavia foster

My service at 401 Dixie Nissan was very pleasant and relaxing, customer service was impeccable , I was greeted with a friendly smile and a warm welcome. my car was service in a timely Manner , procedure was explain And my car was nicely wash .good job ms Bailey I’m well pleased with your service.

Sunita Dias

Olympio Fernandes- 401 Dixie Nissan Olympio is a very informative, polite sales advisor. He has no pressure sales tactics. Olympio has gone over and beyond to identify a vehicle to meet our specific needs. We have purchased 6 cars through Olympio from 401 Dixie Nissan over the last decade. This time he assisted us in purchasing an Q50S- Infinity. For Olympio it’s not “just the sale” that is important. His after sales follow up is what he takes pride in, He even blesses all of our cars and gives us a rosary for them. His follow-up calls to check on how the vehicle is performing is not unusual. We strongly recommend Olympio to anyone considering purchasing a vehicle. “When it’s Nissan or Infinity... it’s Olympio” You will never be disappointed. Sunita and Basil Dias

Kiran K

Bought brand new car from here, most important to me is the post sales service experience. The new Service Manager Waqas is an excellent addition (and leader) in the service team. Listened to some concerns we had and made sure they were handled appropriately! A very positive service experience. Thank you Nissan Dixie 401!

hania tamimi

I would like to say that they are so bad to deal with. I was told that some services are free. However, I go there for my service and they charge me something completely different than what the contract said. We tried to call Salil 10 times for explanation but he never returned the call. Never returning back to their service.

JP

Salesman was rude and told me false information about other brands and gave me the worst advice. "Buy a car at the very first dealership you go to". That is after we told him they were the first place we visited in the morning. The same salesman also claimed he was an essential worker and that he was as important as my nurse friend trying to shop for a car.

Amaan Dawood

Probably the worst experience I have EVER had at a dealership. While the sales staff are very kind and reasonably knowledgable, management leaves much to be desired. I came in 3 times and on all 3 occasions noticed the GM in particular mistreating staff and doing his best to ignore customers as well and pass them off to whoever he could find. He seems to not want to do any work and then blames all his problems on his staff, a double sign of a horrible leader. On top of that, if you go through reviews of this dealership it is very clear from the usernames, account histories and just general writing style of the reviews for this dealership that many of them were falsified probably by the GM in order to cover up all the bad, honest reviews about this place. I would go anywhere else for your Nissan needs, and will be driving twice as far to purchase a car in the future just to avoid ever having to deal with this dealership again.

Burak Balki

Had a great experience at 401 Dixie Nissan. Salma is a great sales rep and she helped me to get the best deal and the car / model exactly I wanted. She listened to us all the time and did not push at all. She took all the extra time to show us all the functions of the car. Thanks for great experience. Will definitely be back

Lorenzo Garisto

Just leased a new vehicle at 401 Dixie Nissan and I had a great experience. Olympio was the salesman that I dealt with and he was fantastic. He took his time explaining all the specs/details of the vehicle, and was very reasonable when negotiating a price. I would definitely recommend this dealership to anyone that is looking at a Nissan vehicle.

Mariam A

***Note: Originally posted this review in August, I was contact by a manager who apologized for the mistake, told me that there was miscommunication and that I would get my money by Late December/Early January LATEST. He asked me to take my review down, which I foolishly agreed to. Well we are mid February, no money. I have tried to contact the GM and my voicemails have gone unanswered. These people are crooks go literally ANYWHERE else! ** Original review: I didn’t want to leave a bad review and was very hopeful that the dealership would follow through on their word, however that is not the case. The fact is that the financial manager Salil Bhattia is a liar and I feel like others need to be warned. I purchased a Nissan Parhfinder in June, and although we had the cash in hand to pay for the full price of the vehicle, Salil pushed us to get financing-they get a commission from all loans they initiate. We hesitantly agreed and were promised that 1. It is an open loan, so we can pay it off whenever we want and 2. We would be compensated $500 as Salil would be making money off of us getting financing. It was agreed that a cheque would be mailed to us and we would have it in our hands a week after our car purchase. The day before pickup, Salil called and indicated that we would need to keep the loan for 6 months in good standing before he would honour our agreement for the $500. After I reminded him that this was not our agreement, he grudgingly said that we could accept the cheque in “a week or two”. One month later, after still not having received the cheque, I called Salil multiple times asking about the status of the cheque. He fina y returned my call after the fourth voicemail I left him and informed me that he “guarantees” that I will have the cheque in hand by the end of next week. Well it has two weeks (2 months after our purchase) since we spoke and guess what? -no cheque. I had heard many times that car salesmen are sleazy and conniving and will say whatever you want to hear to get a sale- turns out the same can be said about the financial managers as well. On a side note: the salesman (Zo) that we worked was actually great. Too bad Salil’s lies turned what would have been a 5 star rating to a 1 star.

Esther Maclure

We have been 491 Nissan Dixie customers for several decades. Everytime, the experience has been awesome. Most recently, I contacted 401 Dixie Nissan for servicing my Nissan Rouge. The customer service advisor Haseeb Ali was extremely helpful and knowledge right from start to finish. The service on my car was conducted in a professional manner, and I am very pleased with their work. Haseeb was prompt at informing me at every step. In addition to the service rendered, my car was also washed! I believe he is an asset to the company and I wish him the very best in all his future endeavors. Cyril and Esther Maclure

Syed Iqbal

Hi everyone, i bought a 2019 Nissan Rogue from Dixie Nissan. Excellet deal and best prices, very honest, Yasir has helped get get the amazing Nissan Rogue, he has been very helpful and polite, he offered us a great deal with which i am very satisfied. It has been almost a month and a half, their servoce is also very great, very trustworthy. I would highly recommend this place and also i greatly appreciate Yasir, his hardwork, transparency and dedication. Thank you Yasir and Nissan Dixie team. Will definitely recommend to everyone.

WWJD Chou

A special shout-out to James Li and Rahul Champaneri for their excellent services!! This was my first car purchase experience, and James has been doing above and beyond for his service! I actually had a few vehicles on my mind when I was shopping around the city, and Nissan was not one of my options. Yet, James has demonstrated excellent understanding of my needs and showed a lot of patience throughout the entire process. He always responded to my continuous messages and calls in a very timely fashion, making me feel that I was always his top priority. I wouldn't imagine anyone who could have done any better. Plus, I really dislike aggressive sales and over-exaggerative speech, which I have found in other dealerships, but James was just very very humble and down-to-earth. I learned a lot from him, and James is definitely the person you would continue to go to for excellent after-sale services. As a matter of fact, I could see that they have an excellent team taking care of different aspects of the customer. Rahul has helped me with the finances, he gave me very comprehensive advices and clear analyses so the payment would work out the way that would fit my financial need. Despite my constant questioning, Rahul has always taken his time to understand my need and answer my questions to his best. Both James and Rahul have gone the extra mile to help me resolve my complicated auto insurance issues so I could take the vehicle with peace of mind. All in all, this has been the BEST car purchase experience and I would say the BEST SERVICE EXPERIENCE I have ever had! I strongly believe that Nissan should be proud to have hired such a wonderful team!

Ebaad Khan

Overall it was a good experience dealing with 401 Dixie Nissan. My sales rep was Salma who showed me the cars and walked me through the process. Even though we could not finalize a deal but no where I felt she was being pushy to get me to sign something I didn't want ... Can't say the same for other staff members, but Salma was comfortable enough to deal with... hence I am giving 5 stars

Anand

Other Nissan Dealership is better than this and provide better deals.. Monthly lease amount is higher for less end vehicles.. Also, better maintenance service in other dealers.

Rick Dias

This has to be the worst Dealership in the Gta please be aware don't tell you about warranty or nothing just try and push a sale thru and all they want is your credit card for deposit to hook you in terrible experience

Sudip Panda

Haseeb was Friendly and calm. Someone who listens and understands before explaining. The experience was good.Thumbs up.

Muriel Coleman-Simon

Dixie Nissan provided me with an exceptional customer service experience. Waqas, the new Service Manager and his team were very professional, detailed and courteous during my visit. Thank you 401 Dixie Nissan!

Sabrina Fraser

WARNING: Terrible experience at every turn!! Really wish I bought anywhere else. -SALES guy I bought from was a real weirdo, did not treat me professionally and did not seem to understand how interest payments work -FINANCING guy seemed nice but I had a major issue with my financing payments not being started and he dragged it out for literally 3 months because he never returned my calls, was impossible to get a hold of, and when I did reach him he didn't take the issue seriously at all -GM did resolve my financing issue for me, but didn't seem particularly bothered by the treatment I'd been given by his staff -SERVICE: call the main line and press 1 for service, this line is never answered and messages in the mailbox were not returned. Eventually talked to someone in sales who connected me to service coordinators who could make an appointment for me, for some reason they are not the same team that answers calls to service. Despite the fact I bought the car at the dealership they weren't able to lookup my VIN so I had to call back. Eventually I was able to make a Saturday appointment, when I showed up I was told they can do the oil change but not the diagnostic, they also lied to my face and told me they tried to call me and warn me about this. I had no missed call and when I asked what time they called me they fumbled so hard it was clear it was a thoughtless lie. Now I have to come in again, and I'll need to take time off work because diagnostics are only M-F till 1pm! Also 'drive thru' service is not what you'd expect, you have to get out of the car and a basic oil change takes an hour.

Megan Henderson

I have had nothing but a great experience with 401 Dixie Nissan. Jay and the 401 Dixie Nissan team were wonderful and very helpful while I was purchasing my used car. Jay consistently went above and beyond for me and exceeded all of my expectations!