You will be able to see all the opinions of real people like you who use the products of Davis GMC Buick (Car Concessionaire) in the area close to Medicine Hat (Canada).
Now the business has a rating of 4.5 over 5 and this score has been based on 127 reviews.
As you can read, it reaches an opinions average is nearly the top, and it's founded on a high number of opinions, so we may think that the rating is very credible. If people have bothered to value when they are satisfied, it works.
As you know, we don't usually stop to set scores when they are good and we usually do it only if we have had a problem or incidence...
This Car Concessionaire is classified in the category of Car dealer.
Wonderful Experience. I live in Calgary and found the vehicle I wanted here in the city. I found the same vehicle at Davis GMC and called them, Jamie told me what he would do for me and it was a better deal than here in the city. I didn't have to think twice about going with the Lincoln MKX from Davis and Jamie. We took care of all the details over the phone and via email and I had my vehicle delivered to me in the city 5 days later. I am thrilled with the service Jamie provided and would recommend anyone give them a call. Thank you for making this experience so great!
Thanks to Sheila MacAskill for being such a great salesperson. She was very helpful and professional when it came to answering any questions I had. I am very happy with my purchase. Thanks again to Davis GMC Buick!
Very slow but great lounge area
Oil change, winter tires, cabin filter, excellent service as usual.
Bought my used ram 1500 truck a year ago and still love it and its great getting free oil changes with any purchase
I have heard that buying a vehicle can be a stressful, unpleasant experience, but I wouldn’t know, since buying my Kia Sorento from Davis GMC Buick with the assistance of Sheila MacAskill Croker was exhilarating and downright fun! I won’t say it wasn’t stressful, because it was. I found the vehicle of my dreams but then it didn’t look like I would be able to buy it. I even woefully had to have my deposit refunded, which Davis GMC did promptly and respectfully. I have to admit I shed a tear or two over losing out on my beautiful SUV, but then came the text from Ms. Sheila: I’m not done yet. And she wasn’t. In the end, through an in depth knowledge of my vehicle, great communication skills and perseverance, I got to ride off into the sunset in my white steed, while my knight in shining armour victoriously waved me off from Davis GMC Buick. Who knew that under that shiny helmet could be a gorgeous, sassy, savvy blonde! Thank-you Sheila MacAskill Croker and the team at Davis GMC Buick, for working so valiantly on my behalf to make my dreams come true!
Friendly staff and especially great service department. They helped me find a van for my family!
Thank you Rob! Ken and I would like to thank you so much for your friendly service, your smile, your genuineness, and most of all your ability to make everyone feel 'at home' with your presence. AND looking after my (Lynn's) car so nicely AND for giving my tires a nice home over the past winter. I know they must have been lonely but as you assured me - they were in good hands! It is all about customer service and meeting the needs of your clientele but even more than that we call you 'family'. Rob you go above and beyond a 'job description' and my car loves you! I feel so at ease when I bring my car in for service as I know that it will be done to perfection (and you know how Ken and I love our cars!) Thank you, thank you, thank you and I am so sorry it took so long to post this - but surprise! You are the BEST Rob - be encouraged and live each day to the fullest. PG!
Thank you to Ian at Davis for getting me into into the truck of my dreams! He was great to deal with and made everything as smooth as possible with no pressure.
When I made a decision to go from 2 trucks to 1 truck Davis was the Dealership for me. I contacted Don Nunweiler to set up an appointment. Don was not able to be at work the day I wanted to come so he set me up with Julie Heckbert. Julie was very helpful in showing me and explaining the difference between each model, her knowledge of the trucks was very good. Don and Julie worked together to have my truck ready for me on a short turnaround, and Justin was great in the finance department. I would recommend Davis GMC Trucks to anyone !!!!!!!!
Best place to get a oil change
I couldn’t be more impressed with service I received from the employees at Davis. They were professional, kind and trustworthy. Even when a problem happened, they immediately took action to fix it and made me feel like a valued customer. They went above and beyond my expectations. Hats off to these guys for making car issues hassle and stress free!
We put down a deposit on a truck that they said they had found and they were going to transfer in. Comes out 3 business days later the truck didn't exist and they weren't even looking for one. We took our business to Murrays where we have delt with before and should have went with in the first place.
I used the quick lube here. It was efficient and was quite fast and price was not excessive. However I did get a wiper blade replacement and it was over priced. I will stick to just the oil changes in the future.
Travis was good and helpful. Service Department took longer than expected but we got it all figured and now I am good to go, thank you.
We stopped in just to have a look. We have been buying a competitors product for the past 18 years. Julie was a huge help and was not pushy at all. Nancy was very pleasant to deal with and made the purchase easy. Both treated us like we had been dealing with Davis for years. We were very satisfied with the product and the service. Thank you.
Normally good, got a 2019 vehicle, and took for an oil change this week , only 22000km, and service said I already need new tires, ? I have only 1000km on since I got it , so was Sold a vehicle with low tire tread . Always check before you buy I guess.
Absolutely the most incredible service I have ever experience I entirely forgot to leave a review! My car’s transmission exploded 40km outside of Medicine Hat from Lethbridge I ended up having to sleep in the dealership parking lot back in January of 2016 waiting for them to open. I was on my way to Saskatoon for a business trip and not only were they incredibly nice and helpful the mechanics were quick and they even let me get some rest in the waiting room! After an awful night and an even worse morning they allowed me to rent a vehicle at no additional cost other then a rental fee to make it to Saskatoon! They made everything so easy and stress free for me in a time where things were not going my way so for that I am so increibly thankful! 10/10 would reccomend to anyone!
This was hands down the best experience I have had at any dealership. I was in Medicine Hat for a hockey game, from Lethbridge and happened to pop in and take a look around. Jill was more than happy to help me out and breaks any stereotype of your typical salesperson. There wasn't a second that I felt pressured or obligated to buy a vehicle, she was very down to earth, and super friendly. When it came down to the vehicle I wanted she was on top of everything and even went above and beyond. James is a financing wizard! I had a glitch in my credit from being young and dumb which has been haunting me. When other dealerships told me there was no way I was going to get the same vehicle without paying astronomical interest, he completely blew me out of the water when he called me and told me about the approval and rates. Being out of town and working all day made for a lot of games of phone tag but both Jill and James were patient and helpful the whole time. In the end I drove away with the truck I wanted and couldn't be happier. You would be silly to not check out Davis Gmc in Medicine Hat.
We were on a road trip and needed our transmission looked at. These guys were recommended by CAA - and I know why. They checked everything - and topped up our oil ----at no charge. They were courteous and answered all our questions. And gave us some advice as to what the problem could be. Would recommend to anyone living in Medicine Hat. Thank You
Spare tire. Replace flat git ne backjon road again.
We're quick to solve a problem I had without an appointment. Very nice and helpful service staff.
I recently Purchased a new 2013 Sierra 2500HD from Bruno. This is now my second vehicle from Bruno and He is always a pleasure to deal with. Professional and Knowledgeable. He looked after everything while I was out of town. Justin had everything ready for me when I returned. Pretty much sign the papers and Drive away. Very Happy with Davis and the Staff. Always a Friendly, Smiling face in every Department and they will always make you feel like a High priority when you are there!
Brenna went above and beyond and made our trade and buying process perfect! The employees were all personable and welcoming, and we will definitely be back! And Robin was awesome at helping us with the finance end!
Davis GMC in Medicine Hat is Fantastic. My wonderful Husband and I bought a beautiful GMC Sierra 2021 with the Ratler package, very happy. The sales consultant was Jamie Haga and wow what a fantastic man. He was so kind and patient and very thoughtful. He made the process so smooth and easy. Give that man a raise because his customer service is major league of Awesome. Thank you so much , I love my Truck. Also a big Shout out to the money man Robin for being so wonderful and patient. Good job Davis GMC Buick in Medicine Hat .
James Ferland was excellent to deal with! He searched all over for the exact vehicle options and color my wife and I wanted. I would definately buy from James again! Nancy in Financing was also very good to work with, she was very accomodating as we live out of town and were able to do most of the paperwork by e-mail. Overall - Great Experience!
Just bought my second vehicle from Davis (Medicine Hat). The staff are all great and go the extra mile for you. The finance department made everything go smoothly. I highly reccomend buying you vehicle from Davis!
Would not recommend Davis to anyone and will be sure to make everyone aware of the situation that my friend is having to deal with for the 6th time in the last year. They are not abiding by the $4000 warranty they sold her, with her vehicle, have sold her a lemon of a vehicle, refuse to give a loaner vehicle to this single mother even though all of her contracts clearly state they will provide a rental if hers needs to be kept overnight. The customer service is horrible. Also, make sure you check the car proof reports any vehicle that has had service/ maintenance 5-6 times per year for 5 years should not even be on the lot, be sure to see documentation that any liens found have been paid.
Our experience was beyond great from start to finish, we needed another car quickly as ours was out of commission and i work out of town. They were very helpful, explained things clearly and got me in a new car fast. I am more than pleased with the service and results. I bought used yet was still given a royal treatment at purchase, introduced to entire staff to be familiar with visiting them for future needs. Really thankful to both Tony and Thelma for making a unplanned need and expense in our lives a pleasant experience.
excellent experience from start to finish. I was referred from a friend, it started with a brief conversation with sales rep Don. He asked what i wanted. And he found it. no trying to push me into something i didn't want or adding extras i didn't need. Robin in financing was also excellent. keeping me in the loop at every turn on what was happening and what the offers were (interest rate, payments etc.) When all was said and done i drove off happy with my purchase and never doubted it for a minute.I will use this dealership for any future purchases, or service i need.
Liz was very easy to talk to; she was knowledgable & helpful & made our vehicle-shopping experience very pleasant. We are extrememly happy with our new GMC Terrain.
This is our second purchase from Davis in 2 years, . We dealt with Ian in sales and Justin in finance, both young men were exceptional and helpful (patient too) Ian went the extra mile to find us a vehicle within our limited budget (both Pensioners), would definitely recommend choosing Davis. Our second experience was 100% better than the first as far as the sales person was concerned.
Used the quick lube and they were decent to deal with, in and out quickly, friendly staff. Prices are fair. Would have been 5 stars but a previous experience with the sales team here wasn't great.
Make sure to see Brenna. She's the best!
Davis Staff are GREAT Picking up my 2014 Terrain tomorrow. Don Nunweiler was the sales person.He listened to what i wanted answered all my questions and found the right vehical for me. I have known Don for many years and thought maybe i was getting special treatment but watching him dealing with others found he treated everyone with that special Don Nunweiler way! Saw Justin for only a few minutes the day we made the deal and found him to be as helpfull as Don! Don and Justin keep up the good work and Davis GMC should be happy to have you both!! Don Topliffe
Given a series of negative reviews in the past, I have to post a very positive review. Having never purchased with Davis before, I was drawn to them because on of their sales guys (Travis who had sold us our minivan in 2012) had moved from another dealership to Davis and I, in need of a used vehicle decided to give him another shot (He's a good guy). I purchased a great used Ford Explorer and was quite happy with it until (long story short) it came to the forefront that there had been significant engine compartment damage from a battery explosion that SOMEHOW had gone undetected throughout their evaluation period. Knowing that this would cause untold headaches down the road (the damage was extensive and had only been patched up from the previous owner, and probably was the reason why this vehicle had been traded in), I took it back to Davis... and was ready for a fight. Not only did I not have to fight, but Travis agreed with me that this was an unacceptable flaw (which escaped initial inspection, mechanical inspection, Car Star, and subsequent inspections through the sale, until about 2 months after the sale). Davis instantly and without question provided me with a loaner car and evaluated the vehicle. The total estimated damages came to about $8000 in mechanical and body work required under the hood. Davis, knowing full well that I would accept zero dollars worth of responsibility (and wouldn't have even bought the vehicle had this been known before the sale), has offered to do the work and cover it 100%. This is OUTSIDE of the warranty which I purchased with the vehicle. They have claimed that this was a mistake that should never have happened, and their willingness to cover the damages is quite astounding. (I was ready for a fight). Though I am not exactly a GM 'guy'... I would highly recommend them. Make sure you know what you're getting, but know that they stand behind their reputation, and I've heard positive things from other people as well.
Very easy to deal with and very helpful. I was working out of town when i decided to purchase my new truck and had no problem explaining to David what I wanted done to the truck, debadging and wrapping the mirrors and grille in black, even saved me some money and the truck turned out even better than I imagined.
Time will tell, waiting to see what's wrong with our 2018 Encore. Always been treated great here in the past, have no doubt this visit will be the same
Bought my first car from Davis and they made it a fast and enjoyable experience.
friendly staff n great service
I am honestly so hurt and upset by the lies and misinformation I was told by Davis upon purchasing my vehicle. I have owned it for 13 months now and it has been in he shop 5-6 times now. They knowingly sold me a lemon and now do not care that they sold a single mother an unsafe and unreliable vehicle! I would give Davis 0/5 if I could and WOULD NOT ADVISE ANYONE TO PURCHASE FROM DAVIS!!
Ian at Davis went above and beyond to selling a car to me. He answered all my questions thoroughly and came to my work on numerous occasions to accommodate me.
In from out of town, with a flat tire - they removed, repaired and reinstalled it, late in the day, not refusing like another dealership did. And they did it for no charge! I know where I am going back for my next oil change, or perhaps new vehicle.
my experience with Davis was amazing. I only just turned 19 so I was expecting to be turned down because of how young I am or get told that I need to put a down payment on a vehicle first, but I was shockingly not! I am proud to say that I have a 2015 Through Davis and I want to thank my salesperson Jill McNaughton and Robin lane in Finance for helping me get into the Car that I love! And for dealing with my nonsense :)
Fantastic experience purchasing a new truck. Ian Knell was our salesperson and he was extremely helpful. Duncan and Robin were also top notch. Overall great experience!
We just bought this beautiful 2018 truck from Davis and are so satisfied with the staff and service people there. Would so recommend looking them up if you're looking for a new or used vehicle Thank you Don, our salesman, for everything and to Robin for guiding us through the final steps of our purchase. Denise & Joe
Well I have dealt with Davis in the past things were great last time. This time the sales clerks at Davis were fantastic but when it came to finance department they just gave me a run around. To be fair there was issues on my part but I did everything I was asked and I did them quickly. But then I would not hear anything for days. I would have to phone and see what was going on, no one seemed to know, then was sent on a run around once again. Did what was needed, then again would not hear anything for days. so being tired of waiting I went to another dealer here in town and within 20min they new why I wasn't getting any feed back explained my situation so I can understand and by the end of the day they had me the same vehicle I was looking for at Davis.
Always great service!
Great service, great staff, lots of freebies, zero complaints.
Could not be happier with the quality of service from the Davis team. Dan Welton put together an amazing deal on a fleet truck for us, it was speedy, seamless and as professional as it gets. We have used Davis in the past and will continue to use them future. 5 Stars all the way...!!!!
This was my first experience with Davis (and won't be my last). I have been a dyed in the wool Ford guy my entire life, so taking the step to a GMC says a lot about salesman Don Nunweiler. He made the whole process pain free, and put up with my endless emails and questions. We were only able to pick our new truck on the long weekend and Don couldn't be there, but Matt Lesmeister, Justin Bossence and John Corlett were great in all aspects of the purchase. At no time did I feel pressured into making a decision, or being pushed into something I didn't want. I am already looking forward to buying my next vehicle!
We have baught many vehicles here throughout the years, however we just purchased a new truck through Orry and WOW is all I can! AMAZING customer service from the moment we walked in the dealership, he went above and beyond and really ensured we were satisfied. I would highly reccomend him to anybody!
I am highly disappointed in the sales and service at Davis. I have been in once a month for the last 3 months for the same issue on my vehicle I bought in June. I was told the engine was redone at 100000k , and with the issues I've been constantly having, it is doubtful I was told the truth. I have been charged for repairs on my vehicle and it is still not fixed. Would not recommend buying or servicing a vehicle at Davis!!! Once again my vehicle is going in and I am getting the run around. The lack of communications from this dealership is unreal. They sold me a lemon and are laughing at me! They refuse to abide by any of the policies in there paperwork for providing a vehicle when yours is under maintenance for 2 hours or overnight. I have been in contact with my loan holder, the claims department and AMVIC has been made aware of this situation. I DO NOT WISH THIS UPON ANY ONE AND EVERYONE SHOULD STAY CLEAR OF DAVIS!!!
Attentive without seeming to be pushy. Service department is always busy.
Poor autobody service. Broke one of my headlights, ordered one that didn't match. Had to take my vehicle back because of scratches on some panels. Never finished on time, second time it's been there and second time I haven't had it when I was told. Although Al was very easy to work with I am just very dissapointed in the service.
Excellent service, went there multiple times for small things latley like flat tire, and a side moulding fell off the side of my Denali, after the repairs when i asked how much they said dont worry about it, have a nice day. Best dealer in Medicine Hat!
Davis GMC - Travis Hauck is amazing to deal with. The process was easy and we managed to have a lot of fun during it all!!
They were amazing and give great service, very professional, thanks ,Travis and Clint for all your help today
We purchased a new truck from Davis Pontiac Buick GMC and we could not be any more satisfied! Ted Seifert was our Sales Representative, and he was awesome! He had a “no pressure” sales approach, and he was extremely knowledgeable. After we purchased the truck I was interested in purchasing some accessories like seat covers and a box liner. I emailed the dealership, and the Parts Manager, Mike Schritt, responded (at the speed of light no less!)by sending me numerous websites and attachments. This vast amount of information enabled me to make a well informed decision. We did shop around before deciding to deal with Davis. At one dealership, when we asked about a certain type of vehicle, they kept telling us “nope, we don’t have this item in stock so you should purchase this one instead....” they should have told us at the very least when this certain vehicle would be in stock. Also, through his employer, my husband has an “Employee Discount Program” where he is able to receive a discount from a few of the dealerships in town. At one dealership, the sales representative stated “I can give you a better discount than what your employer can give you” but yet, he did not ask where my husband was employed nor would he look at the sheet of paper where the discount was indicated! Therefore, how would he know what the number was that had to be beat? With Ted, he gladly looked at the discount. No questions asked! Thanks Ted! You are the best!!!! Dion and Adrienne Lattery
Once again let down by this dealership. Their Sales Manager Dan is completely useless at his job. My Salesman Hal was good. Although I feel the truck I was dealing on was the right fit for our family there was a cash deal sitting on the desk to go through after ours. Deposit was made to hold the truck until we decided to buy or not under the terms with finance. We was quoted a term which doesn’t exist with a price we was comfortable with. The difference in payment was over $300 / month. If you deal with Davis save yourself a headache and go deal with Troy the other team sales manager. At least he might get something done for you. They were very quick to drop our deal and take the next one wasting our time and credit score. Definitely disappointed and will not ever deal with this dealership again.
Andrew is one of the nicest and most honest guys in the business. This is the second vehicle we have bought from him and found the entire process pleasant and easy. Thanks again!
Taking my vehicle here for service was the worst thing I have ever done. If I could give 0/5 stars I would have . Let me tell you about my experience with Davis GMC in Medicine Hat. It all started when my truck threw a check engine light one day on the way home from the US for an emissions systems error. When taken in for repair, they had my truck for 3 days and came back with the diagnosis that my DEF fluid was empty and that was not covered under warranty and would cost me 2 hours of service plus parts (~250). After I told them that was not what happens when the truck runs out of DEF (it has happened before and a 1000 km warning is given for LIMP mode) and that I found it funny that checking if there was fluid in the tank seems like the first step in a solution they reluctantly took the labor off the bill. I was billed for 1 jug of DEF and sent on my way. What really gets me about this is when I took my truck in for an oil change 2 days later and asked them to fill the DEF it only took 1/8th of a bottle. The capacity of the tank is 5 gal (2 x 2.5 gal jugs) so clearly the tank was not empty and I know damn well they didn't give me any free fluid. It was a few days later when I was again driving out of town and my truck threw another CEL this time I was 147 km out of town and had 150 km to limp mode. Take the truck in and diagnosis is broken MAP sensor...but the only problem is, they don't have any parts available and have no idea when they will be made. So after explaining this is unacceptable for a brand new $85,000 truck, they pull a sensor off a vehicle to get mine going. That is about the only silver lining to anything Davis did although it took days of complaining before they reluctantly "disabled" one of their vehicles sitting on the lot collecting dust. A few days later the truck threw ANOTHER CEL, this time it was apparently for a broken glow plug, which ended up being the ultimate end in my relationship with both Davis and GMC as a whole. While attempting to remove the newly installed glow plug (which was also faulty) a ceramic piece broke off into the cylinder head. Davis immediately called GMC to inquire about the solution and they were told, this has become a known issue and they believe the shipment of glowplugs was damaged, yet didn't recall the parts or tell the dealerships to be cognizant of the potential problem. They then instructed David to remove the heads of the engine to find and remove the broken piece (45 hours of work was the quote). Being that this is a brand new diesel truck with 75,000 km (I do a lot of highway miles for work) I was not comfortable with them ripping apart the engine with no warranty on the work being performed. My powertrain warranty would be over next year due to mileage and I would be liable or all future repairs for the next 4 years while the truck is being paid for (Quoted a new duramax to $25,000). Again why am I being held accountable for someone else's mistakes. I told them I didn't want the truck back if they couldn't offer any type of guarantee on their work. Their offer was to give me $3500 extra on my trade in of the current truck which ended up being $13000 below what I owe on it. Not to mention they came back with a new truck which was supposed to be at cost and ended up being quoted with less of a discount than the original truck I purchased (not to mention the salesman was told he could only make $1000 on the truck). I attempted to make multiple offers which would have rectified the situation (ie. free extended warranty on the new truck etc.) and GMC came back with $500 off. Now some people might think I am unreasonable but at the end of the day I was the one that was taking the hit on price of my truck. I was more than willing to split the difference between the cost and what was owing in multiple ways but nobody would budge. I'm also certain they will be marking up the price on the truck the took back from me again profiting off of MY misery. So being that I was going to be losing the money regardless, I have now taken my business elsewhere (Dodge).
They have free wifi and the people are very kind to you
great plave to buy a GM
I went in with questions about trading in our truck and getting 2 different vehicles that would better suit our needs. Everyone that we dealt with was extremely friendly and very helpful. Great experience and we will be back!
Came in to Davis GMC today for an oil change for the first time - staff were prompt, courteous, and decent pricing! They did not try to up-sell me on anything (very important!). I will definitely be back. Thanks Davis GMC!!
Awesome Service! ???? The other day my wife's, (Nikki) and I went out for ice cream at DQ. We thought we could eat our ice cream outside but the mosquito were so bad. So we decided to eat our ice cream inside the vehicle and listen to the radio. Long story short, we weren't able to get our vehicle started and found out that we needed a new battery. Jessica and Clint were able to get our vehicle in and get the battery tested, which failed. And told us that we needed a new battery. They were able to get installed that very same day while Nikki and I were at work. They also gave us an awesome deal on the Battery and I just want to say thank-you very much and looking after us, Jessica and Clint.
Davis GMC supported the Medicine Hat Skateboard Association by being a major sponsor of the 2021 Beat the Heat Skateboard competition. It is company's like this that give back to our community and invest in young people! Thanks Mike and team.
I am very satisfied with my vehicle. I have had the great pleasure of dealing with Sheila. She worked hard to ensure that my experience was both pleasurable and the transition was painless, she resolved my concerns quicly. She made sure I was given the best deal possible and I was never without transportation when required. Thank you very much! Kimberly Lund
Best service in town. I don't own a GM vehicle but I would highly recommend for any brand of vehicle.
I bought a Volkswagen Tiguan at Davis GMC my salesman was Robert Tuck was awesome I would recommend him to everyone he takes his time at finding you the vehicle you want. He's very patient with you and after you buy a vehicle he makes sure that you know everything about your vehicle and he's always available if you have questions . Robin Lane the Financial Manager was great he helped me get approved for my loan and explained everything in great detail. I would recommend Davis GMC to everybody it is a place filled with friendly people
They don't really update their listings, the car that I wanted was sold when I emailed them. I also filed a credit application but heard nothing about it. Another dealership in town (Sun Valley) got me a credit approval from TD in ten minutes.
We found that the people we had to deal with were very courteous, knowledgeable and went out of their way to make things work for us. We were very pleased with the experience.
We just bought our very first GMC! Don Nunweiler, Robin Lane and the rest of the staff at Davis GMC Buick were simply amazing. They did everything in there power to get us into the vehicle we wanted at the payments we were looking for! They went above and beyond to make sure we were well taken care of. Even the kids were taken care of! They were all knowledgeable, and were happy to explain everything to us in terms we understood. Thank you to everyone at Davis for our brand new Sierra!
I made new friends at Davis. I was looked after from the moment I met Don Nunweiler on the lot. He went above and beyond what another dear would. I made my choice and I must say a very nice one at that. I must have made a pretty good deal as Don says this is one of the best sales to date. Thank you Don for all your help and I will return the favoure by sending my friends your way. Davis is a fine place to visit for all your auto needs, they have so much to offer.
Absolutely the fastest oil change I've ever had for a great cause. ????????????
This review is for Jamie in particular. Even though things ended up falling through on my end unfortunately for the purchasing of a truck I have had my eye on forever, Jamie made the process throughout entirely enjoyable. From delivering the truck to my place of work after hours to show the vehicle, to being extremely upfront, honest and fair. Jamie is not your stereotypical car salesman that commonly gets portrayed. I would not hesitate to deal with Jamie again and hopefully can in the future.
To be honest this people have a big heart and very very helpful. Thats why this place is bit busy too
Quick oil change, friendly people.
Outstanding customer service from start to finish. Very friendly,helpful and professional when choosing a vehicle, knowing the history of said vehicle and amazing after sales care. I would buy from this dealership again without a doubt.
The people here are great, fantastic service whether it is buying a vehicle or getting one serviced.
This was my first time buying from a dealership. I expected a very different experience than the one I got. I had a cash-only price range and was looking to buy used but I was treated like I was buying brand new. All the staff were great and especially my sales consultant Shayne Manysiak. He was never pushy and displayed great patience as it took me a number of days and a couple of test drives (of the same vehicle) for me to make up my mind. If I ever decide to upgrade I'll definitely be going back to Davis. Lynne Dubois Medicine Hat
I bought my baby, a 2010 corvette, from Davis GMC with the help of Dan Welten. Thank you so much Dan for working with me to find this beauty. Your continuous support and efforts made this experience easy and delightful. I have, and will continue to, mention this dealership/company to anyone/everyone I know that is looking for a new or used vehicle. A definite class act all the way! Thank you.
I live in BC. Had an accident on my way to Medicine Hat with my Honda Ridgeline hit a bear truck was driveable so drove it to Medicine Hat. Spoke to my insurance they said they deal with fix it shops in Alberta. Took truck to Davis as they are fix it shop. Problems kept escalating. Had 3 conversations with shop manager about repairs needed told him the three areas that were visible despite these discussions he missed including one item that we had talked about a broken windshield washer container didn’t know about this until later I wanted to register the truck in Alta so had Davis do the safety inspection from this inspection it turns out the right strut had moved happens this is the area I hit the bear at. Right side fender tire and bumper. I felt this was probably the result of the accident but it was too,late to add it to the insurance claim I interacted with service department over the repairs needed to register the vehicle. Paid for the repairs Truck was delivered back filthy. Bodyshop dust inside and out hair from the bear still stuck in the tire between the rubber and the rim. It was driven maybe 20km and the interior trans cooler broke down. It was towed to the dealership who did an inspection and it was determined what the problem was it was at this point the windshield washer container was discovered to be broken and needed to be replaced body shop manager said it wasn’t on the repair order. Was given a quote to do the repair and was told the washer container would be replaced at the dealerships expense. Was given a quote when I got the final bill i was told by the service writer I was dealing with he had saved me a bunch of money final bill was 1000 higher than the original quote had them send me the bill upon review they had charged me for the washer container and a few other expenses brought this to his attention he reduced bill by the cost of the part and the labour. At this point I paid the bill and then wrote a detailed letter to the principal of the dealership sent it registered it was received December 11th. In my letter I said I felt the problems started with the body shop. They did not do a thorough inspection at the time they took it in for repair. I’m sure the strut was damaged by the impact with the bear. Asked in my letter to be reimbursed for this cost. Had a call from the dealership January 21st and spoke to the body shop manager his position was he has done and absorbed everything he is prepared to absorb around the repair. We spoke specifically about the washer container. He said the reason it was authorized on the repair was because he needed to submit a picture of the damage to get it repaired. He didn’t have that picture as it happens I had one as I took pictures of the damage when I stopped after the accident. It required opening the hood to do that. I said obviously he hadn’t done that he said he had done everything at this point he was prepared to do. So I am left with a very poor experience with no recourse to recover costs that would have been covered by my insurance if the body shop had done a thorough job at the time of inspection. Summation was right side hit, fender damaged bumper damaged washer container damaged right strut damaged all right side area of impact. Interaction with dealership personnel was poor at best my only recourse is to post my experience with the dealership and give an account of it. Overall rating POOR
I was selling my 2011 Yukon via Kijiji, Troy from the dealership had messaged me and made me an offer on the truck that we agreed upon. Troy made it so simple for me to sell the truck, he sent a team up to Calgary with the check and someone to collect the truck. I have to commend Troy and his team on making it such an easy transaction, there was no BS and everything was straight to the point. Excellent service by the team, if i lived in Medicine Hat i would definitely shop here, thanks again Troy.
I've owned 4 GMC/Chevy vehicles since 2000, and to date, not once have I EVER been able to get this dealership to complete a warranty repair. This is the reason I have been going to Calgary to make my GM purchaes since the 90's. Maybe if I feel nice, I'll let you quick lube the diesel I plan on purchasing from Calgary this fall.
James Ferland made it happen for me. With the right mix of professionalism and excellent people skills, He gave me that feeling all customers crave for - PEACE OF MIND -.He was very patient with me and elaborated on things i would have to consider as we went into details about my choices.He paid huge attention to my needs, provided a lot of great options and went the EXTRA MILE to provide them. After visiting a lot of dealerships, I settled with Davis GMC Buick not just because they market top and efficient cars but most importantly, my sales agent came across as honest, very polite, and put in that extra effort which brought effective results. I am elated that I got a great deal. Thank you JAMES!!!!!
Great fast service!
My husband just bought a used car from Davis and had a fantastic experience. Dave was great to work with, very helpful and knowledgeable. We would definitely recommend both Davis and especially Dave to anyone looking to buy!
Great service, love the quick oil change
Recently purchased my 2nd used car from Davis GMC Medicine hat Hat. Don was the salesman and what a great professional friendly guy that was just as excited as us in our purchase. John was fantastic in helping the sale go through at the right deal. Justin was a pleasure to work with in the finance deptartment very comfortable dealing with him. For me Davis is the best car dealership in Medicine Hat and they strive to give great customer service and they do suceed. Would recommend this dealership you anyone who will listen. Thanks. Alan
I went in to inquire about their American trade deal as I was hoping to get out of my lease and into smaller payments. They were very helpful and comsidered all of my options and were willing to buy out my vehicle. I felt no pressure to make a decision and they got me into a super sweet ride that worked better for my finances. An overall awesome experience!
I had a very positive experience when purchasing my pre-owned truck from Dave Leitch. He was good about finding out information on the truck that I was looking for. He also got my truck ready for pick up 2 days earlier then was planned at the dealership. I also dealt with Robin Lane, for financing and the paperwork which was done through email as I don't live in Medicine Hat. He was very informative and helpful in getting everything ready to pick up my truck. Everyone at the dealership was very professional and I would buy another vehicle form them in the future.
Bent over backwards to help us out
This was an incredible experience-purchasing our new 2013 Sierra 1500 SLE. Our Sales Consultant, Sheila was gracious, knowledgeable and professional about all aspects of the purchase. She was patient and personable and we felt no pressure at any time during the process. QUESTIONS were answered with the upmost confidence. Time was spent making sure that we knew how to use everything in the vehicle and set up for OnStar and Bluetooth. We also dealt with Justin from finance and he too was very professional, pleasant and knowledgeable. This dealership was like no other we have ever dealt with before, as Tim Davis and his team make their customers feel confident that they have not only purchased a wonderful product, but that you have purchased it from a well informed and knowledgeable team, who take pride in what they sell and how it was presented. THUS they have given their clients the excellence of service.
great sales man Cory Aberle. Had everything planned out and never pushy, Always had the details i wanted to know. overall great buy and great guy. thanks!
A warning showed up on the vehicle. I was traveling across Canada and they put my mind at rest by plugging in and reading the fault. Sent me on my way with enough knowledge to not be scared of driving the vehicle.
Great customer service both in sale and the service department. Very efficient and easy to deal with! Highly recommend.
I was having an electrical issue with my seat so we brought it in and spoke to Ted. He went through the seat and gave us some helpful tips. I also asked him about a few other electrical issues I was having and he helped me with that as well. Great service all around!
Great customer service on my purchase of a used vehicle. Sales staff is top shelf. Very patient while I was thinking of purchasing. They have my business
I went to a few dealerships to try order my Chevrolet Cruze hatchback before trying Davis... Should have tried them in the initially! Within two weeks of initial contact, I had placed the order for my car. Sheila was very helpful and friendly, and did not try to push me into buying an alternative in-stock car. The impression I received was that the sales team will do everything they can to exceed a customer's expectations. I would recommend Sheila at Davis Medicine Hat to anyone looking to purchase a vehicle. Davis will be my first stop when I next go vehicle shopping!!
Quick, easy and friendly service.
Thanks for the terrific Stampede breakfast!????
Awesome Sales Ian Knell was very knowledgeable about the new vehicles and led me to the direction of what truck was best suited for my needs! Very great to be apart of the Davis family!! 10 out of 10 for sure!!!
Always friendly and fast. Great service, might be a little more, but worth every penny!
I have bought vehicles in this city at approx 4 different dealerships. I would say my experience of buying this vehicle through Davis was the most positive. We never felt pressured and all the staff was very knowledgeable about their product and area of expertise. Our salesman was Robert Tuck, I would recommend him to anyone. Though he is relatively new as a salesman, it is obvious he has made the effort to be knowledgeable about the vehicles and the systems contained within them, as well his demeanor is very friendly and helpful making the experience relaxed and positive. Thank you!
Just sold my FJ CRUISER to the Americans got an awesome deal no hassles and good price could not be happier
Service is amazing. Jody is so wonderful to deal with.
First time there. Fast,efficient and very friendly
I bough a Dodge from your dealership last year and have had recalls on it. Tony the service manager was excellent in assisting me with this said issue I have been dealing with. The information and details were spot on, as well as him going as far as making a couple phone calls on my behalf. Very appreciated. I got both ends of the customer service spectrum today. Pontiac was on the good side. Tony I promised I'd write a review. You deserve it. Thanks again.
Found a great truck online that I called and set up an appointment to view on my way home from work in Regina. I called and set up an appointment for Saturday but got the job done early and was heading back on Friday. Called Friday morning to let hem know but only got the salesman voicemail. Left a message and showed up to view the truck 5 hrs later to find out they sold it. Was then informed that the message that was left cut out and didn't catch the number to call me back and let me know. The next sentence was " I noticed your number came up 902 blah blah blah I was with a customer but couldn't write it down". WTF. I left you my number the first time I called and did you not just mention your phone has caller ID? My caller ID on my phone keeps recent calls listed. Hmmm. If you would have just called and been decent I would have had seriously considered the 2010 and you could have had 2 sales this weekend. Bad move.
Best dealership in Medicine Hat with the friendliest staff around!! They go above and beyond to get you the best deal! I want to specifically thank Dave Huntus for every thing he did to find me the perfect car. As well I want to thank Kristin MacRae for getting me a great financing deal.I highly recommend Davis if you are looking to get a great deal from awesome people!
I recently purchased a 2012 3/4 t duramax and am more then happy with both the truck and the service I got. The sales woman, Sheila MacAskill was very helpful and honest with the answers she gave and if she didnt have the answer, she made the effort to find out. The staff in the various departments was very helpful and I look forward to being a repeat customer!
Service at Davis GMC Medicine Hat is second to none! Staff continually demonstrate focus on customer service, professionalism and courtesy.
I went there to get some information they were very helpful good place to go
Jan 10/2020. First I was looking for a specific used car,2008 Chrysler Aspen. Found it here. Phoned dealership. Spoke with Jamie Haga. (sales Rep). Aggressive knowledgeable individual.Via the telephone he had me trusting him and placing a deposit on same. I had to travel from Winnipeg to Medicine Hat. Honesty and Integrity for sure as everything he showed me about the vehicle was right on! Jamie and this dealership were a No Hassle dealer. Everything reasonably I wanted they gave me and more. I would give Jamie a 5 star for his Tenacity. Advice to this dealership is keep Jamie around as he represents your values and more. I will look at this dealership for my next purchase for sure. Thanks again for making it a great experience
Bought a used truck there and was told it was a "hockey mom's" truck. After purchasing, found out the owner, since new, was an oil company. Very disappointed in being misled. Not to mention, the laundry list of problems I found immediately after inspecting it in my garage. They did resolve the issues, but they told me that their "top mechanic" performed their inspection. Well if their top mechanic missed a leaking rad, worn rear axles and severely cracked bushings, I would definitely not want to have a vehicle serviced there either
The extended warranty on used vehicles is a joke they just give you the run around until the warranty is up we ended up just diagnosing the problem ourselves that was after they took our van to a dodge dealership because they couldn't figure out the problem and that costed us money. They have lost our business, great job you guys!!
Love our recent purchase. Shelia is by far the best vehicle sales person we have ever dealt with. She was very knowledgeable about the vehicle and her after sale tutorial when we picked up the vehicle was fantastic. From the tour of the dealership to how to use features in the vehicle, she gets a prefect ten in our books. Thanks so much for making it a fun and positive experience.
I just purchased a 2018 Terrain. The salesman that helped us was Ian Knell. Ian went above and beyond! Best experience I have had with any sales person, THANK YOU IAN!!! I recommend if you are looking for a new or a used car, give Ian a call. He is very informative, answers all emails and texts quickly, takes the time to explain things and makes sure you understand.
The whole experience from beginning to end went perfectly as it was a true pleasure dealing with Sheila, Tim, and Justin. They were all very friendly, professional, and knowledgeable. I would highly recommend anyone looking for a new vehicle to purchase it from Davis Medicine Hat if they wish to experience a trouble free transaction.
Sorry just kept getting calls from service to get over priced work done. I'm not trying to be an a hole and I know you need to make money. Just sometimes bigger outfits charge more because they have a higher overhead. Wish you the best, sorry just had to be honest.
Refuse to give loaner vehicles even if warranty states they have too. They sell lemons and the service department cannot fix anything which is why cars go back 6 times in 13 months. Ask for proof that lies found have been paid, make them show you the full report and how many times it needed service/maintenance! Do not buy at Davis.
My husband and I but a new Acadia in December as we needed a more reliable vehicle for the newest addition to our family. Don and Robyn and the rest of the staff were amazing! My husband has since bought a new customized truck from Don, and like the Acadia, took the time to make sure we were getting everything we wanted and needed. Every time we come in there, we are greeted with a friendly hello. Probably the BEST customer service I have ever experienced anywhere! Laura
Straightforward service, good mechanics and quick service in the oil changing bays. Went here for an oil change and they found that my front diff seals were shot. Fixed the next day for a decent price.
Fast service, staff are very friendly and helpful. A very reliable company that looks out for their customers
Jill and the Davis team were friendly and very competitive in their prices.
This is the second vehicle i have had the pleasure of buying from james, and i have to say that he is the single best salesman i have ever met. His legendary service brought me to this dealership which i never would have visited if he didnt make the move to davis. He is interested in what you want in a vehicle and the price range you can work with, he doesnt just try to push the most expensive vehicle you can afford on you.He is genuinely concerned about finding the right vehicle for you. hes friendly, easy to talk with, very polite, and explains every detail of the buying experience in great detail. he also fought to get me the best deal he could and even after i said yes to the sale, he continued to fight to make sure i got the very best deal possible. I will refer all my friends and family to james without question and will certainly buy from him again. This was my first, but probably not my last dealing with Nancy, she was very kind, very pleasant, and very efficient at her job. she took my less than perfect credit situation and worked her magic, and turned it into a new truck for me. I am very impressed. She was very patient with me as i asked a ton of questions and explained what was happening every step of the way. I left very happy, and would recommend her to anyone.
We would highly recommend Davis GMC Buick in Medicine Hat. The service was amazing and all of the staff that we met were great to deal with. James Ferland and Nancy Rafa were very knowledgeable, trustworthy and went above and beyond. This is the only vehicle that we will be keeping the dealership decals on to advertise for due to the high level of service we received.
Great experience ! Quick friendly service and great area for the kids to play while signing papers !
Good service department. Fast and friendly. Keep up the good work.
I have returned to Davis GMC in Medicine hat because of the great experience I had purchasing a new truck from Sheila MacAskill in April of 2016. With the arrival of a new family member I had a need for a larger Truck. Sheila was great in helping me find a Beautiful 2017 SIERRA SLT CREW CAB truck that suited my needs in the price range desired. She also worked aggressively to get me top value on my trade. The finance department was also great. My common law spouse also needed an upgrade in an SUV. Sheila helped us locate a great used 2012 GMC DENALI ACADIA out of the AIRDRIE Davis GMC LOCATION. They were fast at getting the SUV here to medicine hat. Much to our delight she brought the vehicle to the house to make the experience of viewing easy as our new born baby doesn't allow us to be as flexible as usual. Sheila delivered vehicle to our home and did Demo/Delivery at our home. We have never had such great customer service or have ever had a sales representative go out they're way to deliver great service like Sheila did. I would recommend Davis GMC over any other dealership I've ever dealt with. I would also recommend going out of your way to find Sheila when you go to Davis, as she will go out of her way to ensure a great experience.... Thanks Sheila!
Called in from Saskatchewan to ask about options in a new truck. I had the pleasure of speaking with Dan. He was very knowledgeable and gave me all the info i needed. Although i am not in the market right now, Its the best service ive had out of many dealerships. I will be giving him a call to find me a truck very soon.
This is my 5th vehicle I have purchased with Bruno, since 1994. I have to say I've always been satisfied with Bruno's willingness to help and customer service. He was extremely helpful this time in finding a vehicle that I was looking for. Robin was also patient and helpful with the vehicle purchase. Don was there to assist me when Bruno was away and I could not be more pleased.
Wow I will never buy a GMC. My friend bought a brand new suv there last year, and she had it towed almost every single month for a ignition/injection problem. Now they want her to show up every week to get the oil check, like if we had time for that. They should take that truck back and refund her, total junk. We are going to AMVIC.
We received great service on our trip from B.C. to Ontario when our motor home needed repair. The staff was very kind and professional - couldn't have asked for better service!
I recently traded two vehicles for a new truck. From beginning to end, Sheila MacAskill and John Corlett made me feel like they worked for me. Whenever I was at the dealership I was greeted by name by dealership staff from reception to parts to service to the owner. It was a special experience and i have absolutely no hesitation recommending Davis GMC in Medicine Hat. The only down side was saying good-bye to my trade; a Buick Enclave - a one of a kind vehicle.
Excellent help from Don as usual. The detailing did a fantastic job as well, making sure the truck was clean and ready to go for me!
Sales department is great!
went in to look at a new to me truck and david huntus, was great, didn't mind my humming and ha'ing, i knew what i wanted just hard to let go of a vehicle i made a lot of memory's in but it just wasn't practical anymore. took the vehicle home and realized one of the head lights didn't work when i drove to work in the morning, called david up and he took care of everything till it was fixed. great guy glad to have dealt with him.
Awesome service great prices on race parts
Bought my Dream vehicle at Davis, a 2017 Subaru WRX. With Davis owning the Subaru in Lethbridge it made the whole process easy. On top of that I got to work with Andrew Coombs I would highly recommend him to anyone.he made sure I got into the vehicle I wanted no questions asked. Thanks again Andrew & Davis GM! Cheers!
I am very happy with my experience at Davis GMC. I let Tony know what I was looking for and he found it quickly. I always received a quick response to any questions I had. I was surprised how team oriented they are, I stopped by one night unplanned and Julie helped me out while Tony was away. Everyone in the dealership was very pleasant to talk to and overall I am very happy with my purchase at Davis GMC in Medicine Hat.
We could not be happier with the staff at Davis .Thanks to Dan,David, James and Tim for the great service! We bought a new Enclave and we love it! We know the service staff are great as well so look forward to dealing with them. Everyone goes above and beyond!
Part was in new tire put on fabulous job curtis.
Always a great experience at Davis Medicine Hat. Reception staff is fantastic! My vehicle was in for an insurance claim. The parts were quickly ordered and my repairs were completed. We had an awesome rental (Acadia) and they even detailed my vehicle after repairing! MADE MY DAY! Thank you Davis!
Service is poir. I thought of purchasing one of those Buick suvbut dnt wsnt to deal with service
Recently purchased my new ride from Davis GMC Buick and dealt with Jamie Haga. He made the entire sales process enjoyable and we were able to do it remotely, as I was unable to make it in to the Dealership. He was very patient and responsive to my many questions. Put simply, he was fantastic to deal with! I'd highly recommend talking to Jamie.
After leaving a deposit on two vehicles the general manager Mike heddena.Backed out of the deal for no apparent reason. All the arrangements were made for delivery of the vehicles for an additional cost which was all agreed upon. The check's where already made out to the dealer from our bank. We had already bought a truck from lethbridge with no problem. Talked with Tim Davis to no avail. Will not buy from this dealership ever again. Had numerous friends ready to buy also but said they would not after this .
Great service
For many years I have been looking for the perfect "truck" that would replace my favorite, stand by diesel, which I had a sentimental attachment to. When I entered Davis, seen my new truck, something clicked and I knew I was doing the right thing. Sheila and Kristin made the decision so easy for me and the transition was smooth. They were very patient, flexible and willing to accommodate my needs and wants. I would strongly recommend Davis to anyone!
My wife and I bought a new 2014 Buick Verano in May 2015. The service was top notch, and the dealership was more than welcoming. The sale process was very pleasurable, as I have yet to enjoy buying a new vehicle in the past. Along with the sale the body shop repainted my new 2015 Ram 1500 as the paint started to peal off 6 weeks after I bought the truck. Note to self, don't buy a dodge. Even though the truck wasn't bought through Davis, and they had no responsibility to help deal with the problems, they stepped up and dealt with Chrysler Canada on my behalf and ensured that the required paint repairs were paid by Chrysler and I experienced minimum hassle. They gave me a loaner truck, a GM 1500, the truck I should of bought. Again I can only say positive things about this dealership and their commitment to their customers. As of June 28th my poor Buick had suffered just under 13000 in damage from a collision with a deer during my move to Ontario. The wife was driving with 3 children in the back, and thanks to the well engineered construction of the car there was only some minimal bruising from the seat belts. We had the car towed back to Davis from Sask where the accident happened. Al from the body shop has taken care of all the dealings with the insurance and is ensuring that the repairs are completed and the car is returned to us all the way over here in Ontario. Along with Mitch who has stayed in constant contact with us to keep us updated the staff at Davis is beyond top notch. My experience with Davis has been by far the best car buying experience I have had since I bought my first new vehicle in 2004 and I will be returning to purchase any future vehicles from them, even though I am now living in Ontario. That alone should show how positive my experience has been with them, they have far surpassed any expectation I had and they continue to go above and beyond.
Fast service and friendly staff. Everything you want when you go to a dealership.
Andrew in sales was great.
Better at selling cars than fixing them.
I have 2018 GMC Sierra 3500 HD, this truck has been a problem since I bought it new. My truck had problem with clynder 5 it was fixed 2 time After this dealership fixed clynder 5 a month ago it runs good. I like their work and fast service Thank you Davis GMC
Nothing but good experiences and friendly service. Never second guessing the work do on my truck and they have never tried to over sell parts or service. Even have given the dogs some love and water during out drive thru oil changes ! Keep it up Davis !
Could not be happier with our experience in the purchase of a new 2016 GMC truck at Davis GMC. This was our first time at this dealership and the entire staff was very friendly and very accommodating. Our sales consultant Jill McNaughton was fantastic and never pushy. Definitely would recommend Davis GMC!!!
Best dealer I have been.
After a disappointing trip to Calgary to a different dealership we ended up finding a vehicle we liked at Davis. We were a bit hesitant to even look after our Calgary experience but we worked with Andrew in sales and appreciated his help and honesty. Keith in finance really thoroughly reviews everything which I liked. We found out a backseat needed to be fixed the day we picked up our new vehicle but the service department has been easy to deal with and prompt at taking steps to fix the problem. Overall we have been well taken care of at this dealership and are very happy with our new, safe, family ride! Thanks for a good experience.????
Highly recommend working with Ian Knell, he is very friendly and made car shopping less stressful. Great local dealership
We were driving from Winnipeg to Calgary recently and when we arrived in Medicine Hat we noticed a noise on one of the rear wheels of our Dodge Caravan. We asked someone in a restaurant whether he could recommend a repair shop that would be able to check the vehicle and he suggested several Chrysler dealerships. When we contacted them none of them were able to help us for several hours so we decided to try your service department even though we were driving a Dodge! Your service people took us in immediately and discovered the problem in short order. It turned out that we only needed two lug nuts installed on the wheels. They had the parts delivered from a Chrysler dealership, installed them and torqued all 4 wheels for us. When I went to pay for the repairs we were told there would be no charge for the labor...only 6 dollars for the parts! Unbelievable! Thank you so much for the amazing service! We would recommend your shop to anyone. And we weren't even pressured to purchase a GM vehicle! Super service that is very rare these days! Ron and Wendy
Excellent service. Friendly, fast and easy.
I have been buying performance parts for a 53 BelAir project car I'm building from Mike Schritt. He has been so unbelievably helpful that I may have to drive down to Medicine Hat to buy my next truck when it comes time if all the employees are like Mike. They define "Customer Service"
This was my first time buying from a dealership and i couldnt be happier! The entire staff was very friendly and very accommodating while i was dealing with them. I want to thank my sales consultant Ian Knell who went above and beyond to find me my perfect truck and gave me the best deal on it too! As well I want to thank Robin Lane for getting me a great financing deal. I highly recommend Davis if you are looking to get a great deal from awesome people!
Highly recommend Ian Knell and Davis GMC!! Professional, friendly and very knowledgeable. Thrilled to have a safe new family vehicle for the right price!!
We talked to Don Nunweiler and told him we were interested in purchasing or leasing a white 2014 GMC Terrain. He immediately located one and had it at the dealership quickly. Justin was very professional at explaining the financing. Don, went above and beyond to make this purchase easy, and worked around my schedule to arrange delivery. He also took the time to introduce me to some of the Managers which was appreciated.
The customer service at this place is amazing!!
We bought a vehicle Sales very helpful Had a great visit with Duncan hadn't seen him for a long time He is a good person to know
I've been going to Davis for quite a while, and I really don't anything bad to say about their vehicles or service. I had my my vehicle in last week to get my seat repaired, and I couldn't have been happier with the service I got. I really like the new service manager Tony, and I feel like he is welcoming change. I can tell he has a customer first attitude, and will do whatever he can to make customers happy. That kind of attitude is what will make people keep coming back. Keep up the good work Tony, and everyone else at Davis! Customer service and quality vehicles is what will continue to set you guys apart from the competition!
After two previous used-vehicle purchase experiences at Davis GMC Buick, both of which were great, how could I not come back for more? This time around I was looking to swap my minivan (a 2012 Chrysler) for something a little more sure-footed in the winter weather we get around here. Somewhat appropriately, it was a bitterly cold Saturday morning in December when I walked into the showroom. Sheila MacAskill was quickly on hand to offer assistance and hot coffee, and after a few pertinent questions regarding what I needed and wanted from a vehicle, she informed me about the deals currently available on the 2013 GMC Terrain. She then headed out onto the lot to clear snow from an SLE version and bring it around for me to take a closer look at. Not a pleasant task since the temperature was at least 25 below zero before taking wind-chill into consideration! Naturally, a test drive followed....thank goodness for heated seats! The Terrain was very easy to drive, and gave me a lot more confidence to handle the icy conditions than my minivan ever could. I enjoyed the drive, and upon our return to the dealership we started to talk numbers. I was pleasantly surprised to find that the 2013 Terrain could be mine for less than I was currently paying for the minivan. As a result, I set my sights a little higher, and we began talking about a 2014 Terrain SLT1, which had more "toys" than the SLE. Sheila then informed me that zero percent interest financing was available on all 2014 GMCs, which was too good a deal to pass-up, so once again she headed out into the freezer to clear snow from a vehicle so that I could take a look. I was sold. Some more number-crunching followed, again with pleasantly low numbers resulting, and the deal was done. I was then introduced to Robin Lane to go over the financial details. I had dealt with Robin previously (when I bought the minivan) so I knew everything was going be handled quickly and efficiently. The vehicle was ready for me a couple of days later, and after Robin steered me though the necessary paperwork Sheila took the time to explain all the important features of the vehicle to me. A tour of the dealership followed, during which I was fortunate enough to win a T-Shirt in their "poker" game, where one card is dealt in each of the departments. So, I have now had three buying experiences at Davis GMC Buick, and they just get better each time. Would I go back a fourth time? Without hesitation!
I need an updated wireless charging module for my Silverado. I contact GM Canada Parts, part of Davis GMC, and they had the part in stock. The part, in question, was about $20 cheaper than anywhere else in Canada. Ordered and received it over night via FedEx. The total cost was still below what other companies were selling it for. Installed the module in about 15 minutes and it works great. The guys/girls at GM Canada Parts were great to deal with. A plus...
Ian Knell went above and beyond what was expected to get me the car of my dreams. He worked diligently to find me the car I wanted, answered my numerous questions with patience and understanding and if ever I have friends looking for a new vehicle, I wouldn't hesitate to tell them to look up Ian at Davis GMC Buick in Medicine Hat. Thank you Ian for a job well done!! Joanne Hanson, Shaunavon
Ian is a great salesman. Very friendly and went BEYOND what some would call the "extra mile."
I got a great deal from Andrew and was very help full with putting everything together is a short period of time. He was very friendly to work with.
Great service department
Great experience at a great dealership:) This is my second vehicle purchase at this dealership. I have also purchased several accessories from the dealer. The customer service is second to none and I would difinitely recommend this dealership.
Thank you Davis GMC for the donation to the Creacent Heights High School Theatre Arts Silent Auction.
Everyone at Davis were absolutely fabulous right from the minute I walked in they were all so welcoming. The Office is very clean. I recently traded my truck in for a new one. Staff were quick, knowledgeable and very humble. I bought my truck on a Tuesday had it detailed with the add on's, cleaned and delivered by Thursday. Quick and efficient. Thanks Davis!
Awesome people, and service.
Just purchased a new family vehicle through Andrew at Davis. He was great to work with and found the vehicle we were looking for, he even went the extra mile to go pick the vehicle up since it wasn't on Davis' lot. This the third vehicle we have purchased from Davis and we will be back again. Everyone is great to work with and they give great deals.
My wife and I went to Davis GMC just to do a little research and test driving. We had such a great experience and we found exactly what we wanted so we ended up buying a brand new 2018 GMC Acadia that day! Ian Knell was our sales consultant and he was a lot of fun to work with and very knowledgeable. Everybody at the dealership was very helpful, I would highly recommend buying a new vehicle at Davis GMC!
purchase of used truck This is the second vehicle I have purchased from Jamie in the last year. I could not ask for a better experience. From the sales staff, front desk staff and Robin with the finance department. While in the dealership everyone makes you feel welcome. I would be happy to recommend Davis Medicine Hat to anyone looking to purchase a new or used vehicle. Thanks everyone with the Davis team.
Was looking for fleet vehicles for my DD company. Dealt with some shady salesguy named Tony Weigel. Needless to say you are better off purchasing anywhere other than this place. Not only was he rude in my dealing with him he was blatantly trying to gouge me on pricing. I would suggest anywhere else. GOODLUCK DAVIS GMC on hiring winners, my money will be spent elsewhere. Maybe look at who you have representing your company a little bit better in the future.
Our experience with Davis GMC was top notch. Sheila, our sales person, worked extremely hard to find & deliver the vehicle we wanted. She took all the time we needed to to see that everything was looked after for us. We would certainly recommend Davis GMC to anyone looking to purchase a vehicle.
Great service thanks to Don and robin
I found a used truck online and drove 5 hours to get there to find out is was as advertised. No hidden surprises like some dealerships. Great experience dealing with Justin, Cory, and Robin.
I recently purchased a 2014 GMC Sierra.Julie made the whole' buying a new vehicle experience' stress free.Julie kept the cost of purchasing a new vehicle within the budget I had requested. I was all in all very pleased with the service I received and would definitely recommend Julie to my family and friends when purchasing a new or used vehicle.
Excellent experience. Ian did an excellent job in sales walking us through our purchase which started over the phone! Huge thanks to Dan and Robin as well finishing up the process. The service we received was what I would hope as a buyer and more. Thanks gang
went through the lot to be able to see what they had seen a truck that i really liked and would have bought nobody cam out too see if i needed any help went inside to ask and the girl at the front paged for a sales person seen them standing around but nobody came to help so i left and will never go back
Recently purchased a new Buick from Davis GMC. Without going into too much detail, our transaction was complicated, however the team could not do enough to help us. Shiela Croker was a fantastic sales consultant and helped us enormously as did Robin Lane who dealt with the finance. We are delighted with our new Buick Encore and have no hesitation in recommending Davis GMC.
Low on vechiles.
We were looking for a used truck for safely commuting back and forth to work, in a rural setting. We had been to a handful of dealers but saved the best for last. We are so glad we did! My husband had successfully dealt with Ted Seifert on a couple earlier sales and he was our "go to" guy for this search. He, along with Don Nunweiler, found us a truck to consider, and they couldn't have been more spot on. They really listened to what we were looking for and delivered just that truck. It has exactly the options and performance we had hoped we would find in a GMC truck. They were very accommodating in every aspect of this transaction. We were also introduced to each dept. of the dealership. All the staff were very friendly and willing to quickly assist us if needed. Don Lane was our finance man and he did a us a great service with this, and in a timely matter. We were on a fairly tight schedule and he had everything ready for us to sign in no time at all. Very friendly and easy to talk with regarding this purchase. He answered all our questions with a great deal of knowledge. That helped to put us at ease. We were treated really well and appreciate everyone's input with this purchase in mind. We'll be telling all our friends of this great experience! Thanks again everyone!!
I was very nervous going in there for the first time and looking for a new car but with the help of Andrew Coombes and Robin Lane they made it very easy for me to select a new car, and they answered all of my questions that I had
Thanks for the great experience in the purchase of my 2016 Canyon! I am extremely happy with my new vehicle!
We drove in from Red Deer because the deals were so good! It was a pleasant experience and I would recommend anyone to go to them. I wish we didnt live as far away or we would deal with them all the time :) Everyone was so friendly.
Great service, friendly staff.
Took my truck there for the quick lube, and thats is it. It was very quick, they checked all my fluids and filters. Very quick and professional, will be going back for sure.
When the owner drives his Buick like a complete cuck and forgets the logo is on all corners of the car. The dudes lack of care just baffles me. Safety and driving are no concern.
We found the staff very friendly and helpful. A sales person was helpful in finding what we wanted for a vehicle and payments we could handle.
Great Service and made the buying of our escalade so easy and fun. Great people.
This is Peter Witts posting this message "Not impressed". April 2018 I took my Pontiac Sunfire in for a bit of work. Which they did. They could not get a certain part and told me they would order it. Got a call in October to tell me the part was in and to bring my car in. Took it there and also asked that they look at my remote start. two days later got a call that someone had sent the part back the day before I went in and they would re-order it and call me. It is 9 months later and I am still waiting. They did not also not bother touching my remote start although the vehicle was in for two days.
Great people and great service. Far and above what I've experienced in the past at other GM dealerships.
I would just like to thank James Ferland for the fantastic service during the leasing of my new 2015 Traverse. He has gone above and beyond to keep a long time customer satisfied. Thanks again !! PS Thanks Julie and Tim also. :)
Sales person was friendly and helpful
Day one with my new Terrain, Dave was attentive and was able to find Terrain with the color and equipment I wanted. Shop tour was great, and even though they were all busy took the time to introduce themselves to me. It was quite the thrill when my Terrain was drove out of the showroom. Nancy was attentive to my needs and was even available for a stop in sign up visit. She was very thorough and explained everything thoroughly. Thank you!!
Parts manager and crew are great to deal with
Kelly and the team were increadibly helpful in helping us find our vehicle. He listened to what was important to us, never tried to push anything on us. We've had other dealerships that hide things in small print or don't tell you everything that's going on, well that wasn't the case here. They encouraged us to ask questions, made a point of explaining everything to us so there was no surprise. Even after the papers were signed they were still so helpful with anything that we needed or asked about. Just an amazing team of people there. Definitely coming back to get another vehicle here.
Awesome ! Always friendly and very helpful.
Bought my first new vehicle from Josh. He was very knowledgeable and showed me everything I needed and wanted to know about the vehicle. Very relaxed and professional buying experience, would recommend to anybody! Thanks Josh!
Thank you for looking after our vehicle within timely fashion!
Just picked up my truck from the dealership it was getting detailed. What an amazing job they cleaning crew did, had a lot of dog hair everywhere to absolutely nothing looks like new. Thank you very much again detailing crew and Mitch will be back again.
Have had the most unpleasant experience with this dealership since I started my lease agreement last year in may. Countless problems with my vehicle, and TERRIBLE customer service when a problem arose. I am about ready to give my vehicle back and go else where. I am NOT impressed by any means and the people at Davis seem to not care......maybe the people at Murry will
A big Thank You to Tony the service manager and Ron Hart who got my truck in right away this morning and got it fixed and back on the road. Thx guys for the great service
The dealership found exactly what my wife and I were looking for. I wanted a Chevy Equinox and Davis was able to bring one in for me through one of their various dealerships across Alberta. Big thanks to Ian Knell for taking time out of his day to keep in contact with me while the details were worked out. Ian also went out of his way to sit in the new vehicle with my wife and go over all the features it had to offer. Nice ride, awesome dealership, fantastic delivery and customer service from Ian and the crew at Davis GMC Buick.
I found that(Jamie Scheffelmaier) my salesman was very helpful,my sale purchase was fast,and to be honest i wasn't ready or decide to buy a car,but because of him,all knowledgeable ,let's do this ,but i have that,i don;t promise but i'll try i end up buying ,and i'm very happy.The finance guy Justin Bossence man this guy it's unbelievable ,fast accurate ,super professional by far the most best guy in his job ,i was at home thinking gee ,it's really happening ,cool ,.Thank you one more time
Davis GMC has the best service ever just a thank you for all the fast and quick work you have done for me over the years
The fellow in parts dept. Treated me very well. No complaints.
Where do I begin? My wife and I needed a second vehicle, on a very tight budget. Not only did the team at Davis find us something within 12 hours of me messaging them, they went above and beyond to make sure that we could afford, and make sure the vehicle was protected. Than, instead having me drive all the way to Medicine Hat, they brought the vehicle to where I live. I am amazed at how much they go above and beyond for their customer. I will be coming back for any of my vehicle needs from now on, and I will recommend them to anyone looking for a vehicle. Absolutely amazing.
I just purchased my first “new to me” car in over 8 years at Davis GMC. I found that my salesperson, Sheila MacAskill, was very professional, friendly and genuine. My experience at this dealership was leaps and bounds above my previous experiences with vehicles purchased at other dealerships. The atmosphere was warm and friendly and I never felt pressured or pushed towards products I didn’t need or want. Highly recommended!