Reviews of Andre Halle & Fils Ltee. Matane (Car Concessionaire)

Gilles Janvier

(Translated) I confirm that it is a 5 star service the employees are very friendly and courteous, he gives a good service with a large choice of clothes and other mechanics and more to discover in Matane. (Original) Je confirme que c'est un service 5 étoiles les employées sont très sympathique et courtois il donne un bon service grand choix de vêtements et autre mécanique et plus a découvrir a Matane.

sylvain bouchard

(Translated) Really a nice garage (Original) Vraiment un beau garage

Claude Blanchette

(Translated) Impeccable service (Original) Service impeccable

chatonpuce

(Translated) Great Service!!! (Original) Excellent service !!!

alain pelletier

(Translated) Good service (Original) Bon service

Joe Dechamplain

(Translated) Very good service (Original) Tres bon service

Stephane Lussier

(Translated) Super service and super welcoming staff (Original) Super service et le staff super accueillant

David Jaramillo

(Translated) Excellent service, fast and efficient. Special thanks to James and Remi! (Original) Excellent service, rapide et efficace. Merci spécial à James et Remi!

sly Lem

(Translated) Good service (Original) Bon service

Dan Kresan

(Translated) Wish I could say something nice about this dealer. Rode to Matane 2 nights ago with no tail light and no brake light. Got to the Riotel 1.5 km away 5 minutes before they closed and called. There was no answer. That's fine, everyone likes to get out on time. Called right at 8:30 am on Friday morning hoping to get back on track. We've had 100 miles to ride that day and we've been on the move. There service department would not give me the time of day. This sled is months old with 4 years warranty. I suggest that they could at least take a look at it. We moved on. That day was overcast with 40 kph winds and we could barely see where we were going. This is the tail of two different experiences. Two days before, on the riders had an ignition on the Arctic Cat in Gaspe. This dealer has been moved to a new location and is now under warranty. Two days before I left for our trip, I discovered that my snowmobile had a recall. My home dealer (Delta Power in Tilbury, ON), my pick and go This was ultimately impractical, so they drove the part to my workplace, so I could do it myself. These dealers obviously care about their rider's safety and their riding experience. Wish I could say the same about Andre & son. Is there service able? Could tell you. Are their prices good? Have no idea. Would I recommend you stop there? Not unless you have no other options - and then hope for the best. If it is not an emergency, I would recommend you stop in Rimouski, Gaspe or any other plethora of dealers in the area. Fortunately we made it to our destination without issue or injury, but that is no thanks to Andre & son. If only I could say something nice about this dealer. I arrived in Matane two nights ago without a tail light or brake light. Arrived at the Riotel at 1.5 km, 5 minutes before closing, they called. There was no answer. That's good, everyone likes to go out on time. Called right at 8:30 am on Friday morning in the hope of fixing this problem, I still had 100 miles to go that day and we were on a timeline where two of us were going to Quebec City to take a plane on next day. The after-sales service would not give me the time of day. This sled is several months old and is guaranteed for 4 years. I suggested that they could at least take a look at it because it could be a very minor repair. We moved on to something else. The weather was overcast with winds of 40 km / h and we could barely see where we were going. It's on the tail of two different experiences. Two days ago, one of our riders had a problem ignition on his Arctic Cat in Gaspé. This dealer pulled the switch from a sled in his showroom, went to our hotel and changed it into the parking lot. Everything was under warranty. Two days before my departure for our trip, I discovered that my snowmobile had been recalled. My local dealer (Delta Power in Tilbury, Ontario) offered to drive me home, pick up my sled, and fix it so it's ready to go. It was ultimately inconvenient, so they drove the room to my workplace so I could do it myself. These dealers obviously care about the safety of their driver and their driving experience. I wish I could say as much from André & son. (Original) Wish I could say something nice about this dealer. Rode into Matane 2 nights ago with no tail light and no brake light. Got to the Riotel 1.5 km away 5 minutes before they closed and called. There was no answer. That’s fine, everyone likes to get out on time. Called right at 8:30 on Friday morning hoping to get this fixed as I still had 100 miles to ride that day and we were on a timeline that had two of us getting to Quebec City to catch a plane the next day. There service department wouldn’t give me the time of day. This sled is months old with 4 years warranty. I suggested that they could at least take a look at it as it might be a very minor repair. We moved on. That day was overcast with 40 kph winds and we could barely see where we were going. This is on the tail of two different experiences. Two days before, on of our riders had an ignition issue on his Arctic Cat in Gaspe. This dealer pulled the switch off a sled in his showroom, drove to our hotel and changed it in the parking lot and it was all under warranty. Two days before I left for our trip, I discovered that my snowmobile had a recall. My home dealer (Delta Power in Tilbury, Ontario) offered to drive to my house, pick up my sled and fix it so it could be ready to go. This was ultimately impractical, so they drove the part to my workplace, so I could do it myself. These dealers obviously care about their rider’s safety and their riding experience. Wish I could say the same about Andre & fils. Is there service capable? Could tell you. Are their prices good? Have no idea. Would I recommend you stop there? Not unless you have no other options – and then hope for the best. If it isn’t an emergency, I would recommend you stop in Rimouski, Gaspe or any other the plethora of dealers in the area. Fortunately we made it to our destination without issue or injury, but that is no thanks to Andre & fils. Si seulement je pouvais dire quelque chose de gentil à propos de ce revendeur. Je suis arrivé à Matane il y a deux nuits sans feu arrière ni feu de freinage. Arrivé au Riotel à 1,5 km, 5 minutes avant la fermeture, ils ont appelé. Il n'y avait pas de réponse. C’est bien, tout le monde aime sortir à temps. Appelé à droite à 8h30 le vendredi matin dans l’espoir de régler ce problème, j’avais encore 100 milles à parcourir ce jour-là et nous étions sur une ligne de temps où deux d’entre nous allaient à Québec prendre un avion le lendemain. Le service après-vente ne me donnerait pas l’heure de la journée. Ce traîneau a plusieurs mois et est garanti 4 ans. J'ai suggéré qu'ils puissent au moins y jeter un coup d'œil car il pourrait s'agir d'une réparation très mineure. Nous sommes passés à autre chose. Le temps était couvert avec des vents de 40 km / h et nous pouvions à peine voir où nous allions. C'est sur la queue de deux expériences différentes. Deux jours auparavant, un de nos coureurs avait un problème d’allumage sur son Arctic Cat à Gaspé. Ce concessionnaire a tiré l’interrupteur d’un traîneau dans sa salle d’exposition, s’est rendu à notre hôtel et l’a changé sur le parking. Tout était sous garantie. Deux jours avant mon départ pour notre voyage, j'ai découvert que ma motoneige avait été rappelée. Mon concessionnaire local (Delta Power à Tilbury, en Ontario) m'a proposé de me rendre chez moi en voiture, de prendre mon traîneau et de le réparer afin qu'il soit prêt à partir. C'était finalement peu pratique, alors ils ont conduit la pièce à mon lieu de travail, afin que je puisse le faire moi-même. Ces concessionnaires se soucient évidemment de la sécurité de leur conducteur et de leur expérience de conduite. J'aimerais pouvoir en dire autant de la part d'André & fils.

Rene Tremblay

(Translated) They replaced the turbine of my 2004 Seadoo Sportster and after the first launch the Seadoo fell into a rack. I have it checked by another dealer, Faucher Marine, and they tell me that they have not put the correct impeller shaft and that a bolt is missing in the turbine. Today, after repairing Faucher Marine and installing the correct impeller shaft, the boat is doing really well. But Andre Hallé and Fils Matane does not recognize their mistake despite the proof of BRP part numbers. I will never recommend this company. (Original) Ils ont remplacer la turbine de mon Seadoo Sportster 2004 et après la première mise à l eau le Seadoo a tombé en Rack. Je le fais vérifier par un autre concessionnaire, Faucher Marine, et ils me dis qu ils n ont pas mit le bon impeller shaft et qu une bolt est manquante dans la turbine. Aujourd'hui, après la réparation de Faucher Marine et avoir installé le bon impeller shaft, le bateau va super bien. Mais Andre Hallé et Fils Matane ne reconnaît pas leur erreur malgré les preuves de no de pieces BRP. Je ne recommanderez jamais cette entreprise.

Sylvain Bélanger

(Translated) I did business with Marco and his team. I can say they are fantastic. I live in the Outaouais and I bought there that says a lot. Thank you very much. (Original) J’ai fais affaire avec Marco et son équipe. Je peux dire qu’ils sont fantastiques. Je demeure en Outaouais et j’ai acheté là ça en dit long. Merci beaucoup.

mathieu henley

(Translated) Really good seller (Original) Très bon vendeur

Mario Aubin

(Translated) Very courteous (Original) Très courtois

Louis-Philippe Pelchat

(Translated) Good service (Original) Bon service

JEAN-PIERRE THERIAULT

(Translated) Great service and customer experience (Original) Super service et expérience client

Remi Paradis

(Translated) Beautiful team ! Great people. (Original) Belle équipe ! Des gens super.

Stewart Campbell

Wow ......I can't believe the service I'm so impressed!! I've never been here before. I had an issue with my skidoo and being from Ontario. I needed service done to my sled so I could finish our tour around the gaspe' area... I called first thing when they opened. I had a two hr tow truck to get there. They were kind and courteous on the phone. Then when I got there they look at my issue with my sled ....and fixed it..... I was very impressed with the whole service. I suggest this dealer to anyone who needs service or looking to purchase !!

Sylvain Desrosiers

(Translated) I requested a quote to have my mover repair my forks approved. The amount was $ 408 and my mover had to pay. When I go to get my bike, they forgot to put the oil, a part and 1/2 hour of time in the tender, the whole cost 486.55 $ and it was me who had to pay for their mistakes. Also, he tells me that the bike is cleaned, I will look for it back and it is not even done ... The only good side is that the fork job was done well. (Original) J'ai demandé une soumission pour faire approuver la réparation de mes fourches par mon déménageur. Le montant était 408$ et mon déménageur a payer. Quand je vais chercher ma moto, Ils ont oublier de mettre l'huile, une pièce et 1/2 heure de temps dans la soumission, le tout a couté 486.55$ et c'est moi qui a du payer leurs erreurs. De plus, il me dit que la moto est nettoyé, je vais la chercher en arrière et elle n'est même pas faite ... Le seul bon coté est que la job de fourche a été bien fait.

Rejean Belanger

(Translated) Impeccable service extraordinary store really extraordinary (Original) Service impeccable magasin extraordinaire vraiment extraordinaire

Stephane Claveau

(Translated) He repaired my snowmobile very quickly during a trip to the Gaspé, great service, thank you to all the team (Original) Il m’on réparé ma motoneige très rapidement lors d’un voyage en Gaspésie, super service , merci à toutes l’equipe

Benoit Guenette

(Translated) Very disappointed with the service Diagnosis for a problem on my commander xt 1000 for several years I have wanted to tour the Gaspé Peninsula in sxs arrived on site nothing works I bring my sxs to the hall to have my machine checked The diagnosis is doubtful battery stator and regulator belt for about 1500.00 plus tax my belt is new and the battery is original but never had any problems starting my machine I am discouraged pay the 40 dollars for the verification and cancel my trip and come back home I found a small sport motorcycle fix garage in the plain excellent service and very competent in passing he repairs my sxs for 180.00 he replaces my speed sensor and now he's fine I very much doubt the honesty of this dealer, he took me for an idiot It's easy to scam someone who doesn't know the mechanics (Original) Très déçu du service Diagnostique pour un problème sur mon commander xt 1000 depuis plusieurs années je veux faire le tour de la Gaspésie en sxs arrivée sur place rien ne fonctionne j apporte mon sxs chez halle pour faire vérifier ma machine Le diagnostique est douteux courroie batterie stator et régulateur pour environ 1500.00 plus les taxes ma courroies est neuve et la batterie est d origine mais jamais eu de problèmes pour démarrer ma machine je suis décourager paye le 40 dollars pour la vérification et cancel mon voyage et reviens chez moi je trouve un petit garage fix moto sport a la plaine excellent service et très compètent en passent il répare mon sxs pour 180.00 il remplace mon speed sensor et maintenant il va bien je doute énormément de l honnêteté de ce concessionnaire il mon pris pour un con C est facile d arnaque une personne qui ne connait pas la mécanique

Simon Drolet

(Translated) hard to talk to someone. When you leave messages, you are hardly called back. And when we are told that we will be called back, well we are not. Husqvarna custodian of the sector, we are held hostage to go to this place anyway. This type of service hurts the region, we turn to Amazon because we have no choice. Very disappointed. (Original) difficile de parler à quelqu'un . Lorsque l'on laisse des messages, on est difficilement rappelé. Et quand on nous dit que nous serons rappelé , bien ce n'est pas le cas. Dépositaire Husqvarna du secteur, on est pris en otage d'aller à cet endroit malgré tout. Ce type de service fait mal au région, on se tourne vers Amazon car on a pas le choix . Bien déçu.

Chris M

Thank you! Was on a snowmobile trip and my track had frozen up making the sled undriveable. The service department was able to get me back on the trail within an hour and the rest of my trip was problem free. Highly recommend dealing with this dealer.

Patrick Fournier

(Translated) Good service (Original) Bon service

Martin Fortier

(Translated) Refuse to troubleshoot during our trip (Original) Refuser de dépanner lors de notre voyage