Reviews of Vickar Ford (Car Concessionaire)

Mike Turko

Excellent experience with sales and financing staff. Zero pressure, real people. Would recommend to anyone.

chaz dean

Awsome guys there. I delt with randy "duke" he was the best sales guy I've ever delt with. Not pushy like most and gave me the best deal possible. After dealing with over 6 dealerships I would only go back to Parkside.

Emmanuel El-Shariff

I am not satisfied with the way ford dealership delta with in my last visit. I had an appointment by 9 am and I came on time... the technician did not test drive the car with me to learn about the complaints I have about the car; instead he put the computer and cleared the code and asked me to go and come back if I see the engine light on again. I asked if he could test it and make sure that the problem is gone. So I drove just 1.5km in the middle of Chief peques bridge the car stopped ancient Didier move and it cost me $75.00 to towe it back... and then told me it is a broken lever and it is not covered by warranty..and repair would cost $1,700 plus they are not sure if something else is damaged that would be extra. I had to towe the car back. Finally I replaced a complete transmission and it cost me $1,100. It was terrible experience. ..I would be little bit ok if the car diagnosed correctly in the first time I brought it there. ..

Denis Okay

Bought a 2017 Ford F-150 Lariat Fx4 silver Very friendly,caring down to earth people !!Any one you talk to at Vickar - this applies to all the people there !!! !!! Does not matter how high or low on the company latter they are,all super friendly and helpful!! I only remember a few names - Andreas=my sales man-very helpful,kind and very friendly/approachable, Kyle=sales manager,helpful,answers questions or gets answers and gets back to you! Les =Accessory,friendly,helpful,knows his stuff,and very fair in dealings Nikki=don`t remember what her title is,but soooo helpful and knowledgeable,and does not tire of answering questions about vehicle.And shows you how to work it,what switches and knobs are for....a big THANK YOU to Nikki= "the go to gal". Very easy to talk to and with!!! and no problem calling to ask her about functions that are not understood with vehicle I have no problem recommending this dealership to anyone,and if I know them,I would give them a ride there!! thats how good my experience was,oh and free coffee was appreciated :-) and everything stated here by other people = is true,I have lived it ~Denis~

Megan Grant

Great experience with Shawn and Matt! Thanks for helping us out guys! Best selection on vehicles in the city, awesome customer service.

Dave Stewart

Quick, friendly service. On site cafe and free coffee!

Jason W

Very good service, salesmen willing to help out and go the extra mile to show off extra features for the vehicles. Would definitely recommend.

Terry Burns

I found this experience to be very easy and positive . Emery always looked out for us, and very honest and trustworthy

Ron Ilagan

I brought my 2008 Lexus GX470 that I bought from Minnesota in there for a Manitoba Safety Cert. and RIV form (Registration of Imported Vehicle) and their Tech. said I need to fix the power steering to pass safety, which will cost me approx. $1200.for parts,labour and taxes. Took my vehicle out and brought it to another shop certified to fill out the RIV form and do Manitoba Safety at the same time. Vehicle passed, no issue at all, no problem, and was able to registered it, drove it 2400 Km to Edmonton and back, with no power steering issue at all. Beware, their service department, they are out to scam you big money if you believe what they tell you, doing unnecessary repair. Will not recommend at all to bring your vehicle there not unless its a warranty.

Jorgen K

Excellent experience at Vickar Ford. They made purchasing my new vehicle quick and easy.

Derek Pastetnik

I am a long time repeat customer to this location. From the Parkside Ford era to the now Vickar Ford. My Vickar Ford experience was just as expected. Julia in Finance was to the point and had excellent skill in relaying the finance and warranties available. Iris was a great help in showing us the new features on the 2020 Escape titanium that she had just polished up and put a bow on for my wife.These two employees were new to me and I look forward to dealing with them on my next lease. The reason I keep coming back is my salesman. I’ve been dealing with Shawn Henke for 15 plus years and I have to say he always puts his best foot forward every time. Shawn truly makes the car buying or leasing experience an enjoyable process. He always pairs us with the perfect fitting vehicles and pays attention to what we want and need. Although I referred to Shawn as my salesman It feels as though I should start calling him my friend at Vickar. Thank you Shawn and the Staff at Vickar Ford. We will be back!

Donovan Plett

Fantastic establishment. Fantastic salesman. Fantastic finance manager. Fantastic experience. Fantastic vehicle! FANTASTIC!!

A Google User

Dealing with Parkside Ford has always been a pleasure. Everyone is friendly and knowledgeable. I would recommend Henry Clyke to anyone looking for great service. As a matter of fact I already have.

Ryan Meade

They can rarely get the job done in the time quoted.everytime we take our vehicle in for service we have to fight about what is covered in our pre paid maintenance plan. Hope they get their act together.

Rodney Contois

quite friendly, was more than accommodating while discussing the purchase of a vehicle for our social enterprise.

Johnathan Drozdowski

Back in April we bought a 2014 Focus Titanium from Henry Clyke. From the start we had only what I can describe as the best car buying experience ever. The day before the appointment, Henry took some photos of the Focus on his personal cell, and sent them over to me so I could get a look at the car. When we arrived the next day, he was already outside waiting for us. After showing us around the car and describing the features, he got together a team to get it out of the showroom for us. They actually relocated 3 other cars from the showroom so they could pull out the exact car we wanted to buy, instead of getting us to drive one of the others that were on the lot. The test drive itself was generous, allowing us to get a feel for the car within the city, highway, and rural roads. Once back at the dealership, we were able to work out exactly everything we wanted, price range, features, and add-ons. Henry was able to get us great value for our trade, and work in a package with extended warranty and winter tires. While waiting for financing approval, he also took us out to lunch at the nearby golf course. All said, from the initial communication over the phone, to the test drive and all throughout the financing process, we were extremely pleased with the sales environment, the staff, and the dealership itself. To add another point, just recently we called Henry to discuss getting the Winter tires, as we didn't order them during the summer. He did the leg work to pull up the agreement, and was able to ensure that the tire package was still under our name @ the dealership. Parkside Ford has definitely earned a customer for life.

Belle Hornung

Great atmosphere. Great people. Air conditioning.

Angela Visaya

Amazing service & Great staff. We were able to get the vehicle that we wanted for a great price. Highly recommend seeing Noah he will take care of you and make things happen! ☺️

Rex T

Guy ask my co worker and i if we need something on his friend pick up is a demo pick and we ask for a sale person, no one showed up, then an other guy showed up if we are looking for something. Probably because we were on our work clothes and they think we can't afford a vehicle like that. Lost 2 fkng customers.

Wayne byard

I bought my edge from parkside ford great service front to back Henry Clyke is great to deal with

Josh Villeneneuve

My wife went down to Parkside Ford to pick out our new car and we would recommend the sales guy who help her as he was super nice and comfortable to deal with. His name is Henry Clyke. He was also funny and very willing to make sure all our questions and car needs were met.

Michelle Zajaros

Best service ever. Friendly, informative, and still always willing to go above and beyond when I have a question. I love my Escape thanks to Henry Clyke!!!

Mike Barker

Always great service at Parkside FORD. Customer for life.

Reinaldo Ginter

I bought an F250 from Parkside Ford. My truck was really hard to find because of what I wanted in features. Henry Clyke was excellent at finding what I need, Jim Buckle was excellent at arranging the delivery of the vehicle. Basically from the time I was looking until the Truck was delivered, everything was really good. That doesn't mean that there where no hick ups, however, the way they where handled is what convinced me that they are there for the customer. They don't push you around. Thank you for the great experience

evelyn hecht

Excellent service and friendly patient sales and finance personnel.

cody christie

Sales team was fantastic, although I didn't leave with a car. They would surely be a top choice to buy from.

Sarfraz Khan

The best place to buy your new vehicle, from sales person to the finance department they all help me to get my Ford F150 2018. Special thanks to Kyle Desjardin and SALAR GHORESHI.Once again thanks Ford for helping me. ????

Alex Boyko

Great always friendly and are able to answer all questions asked.

XIE StrongLove

I usually never go to the dealership for a oil change, even when I go to my dealership it's a pain. Well I haven't been to Vickar Ford. My friend recommended me, so I went... And got my mind blown. 100% customer service. I spoke to Jhenix just a wonderful human being. My SUV was taken away from me and I had a seat. Before I even got comfortable the vehicle was done and washed. We went over the paperwork and didn't upsell me, well that's a first. Every time I've taken the vehicle in anywhere else I haven't felt good leaving. But now I can say that Vickar Ford is the only place I'll take my vehicles. Thanks Jhenix you are remembered.

Lindsey Willkie

It was a fantastic experience. They worked within our budget and it was very Hassel free. We dealt with Gerry and he was so open and honest about everything. We had been to a few dealerships looking for our next vehicle and felt like we were just being strung along, time wasted and getting ripped off. I would def recommend parkside to anyone! Financing was a breeze, we stayed within our budget and walked away with a brand new f150 and very happy customers.

Time Liss

If you like the used car salesman type crawling all over you and the systematic process of over charging you, you will love it!

Dave Scalizzi

Austin (Sales) and Darcy (Financing) were both great to work with during my experience at Vickar Ford. I have been a loyal Parkside/Vickar Ford customer for many years and will continue.

Black Kat

I had a great experiance, every person who handled my vehicle has been wonderful and helpful. And I look foreword to seeing them again as I return every now and then.

Anthony Gunkel

The staff was very courteous and went out of their way to be helpful to me, even letting me have a Ford Escape as a courtesy vehicle while the bodywork was being done. I had a very good experience at Parkside and would not hesitate to return there in the future. When the time comes for my purchase of a new or used vehicle I will keep Parkside as my first choice

Lotsa Dots Studio Art by Heather Perreaux

If I could give them a zero star I would. We went there to look at purchasing a vehicle and the sales manager Jim Buckle insisted on having the sales guy ride along. Of course we requested to drive the vehicle without a passenger and Jim Buckle immediately became belligerent, loud and extremely rude. So much so that the entire employee base working that day came out of their offices to watch in absolute shock at the behaviour of this person. His defense was he has no idea who's driving his vehicles and that we might steal it. Completely ridiculous since they had a copy of our drivers licence. Before leaving, we told out sales guy that they just lost the sale and that we will be purchasing elsewhere and told them what we had planned to purchase. As it turned out, Vikar was the only dealership in the city who had what we wanted, but Buckle couldn't get over his petty childishness to do a deal and they refused to release the vehicle to another dealer. They knew it was us and they refused to make the deal. We should have never gone there in the first place because the last vehicle we purchased from them was taken on a 1,600km road trip over a weekend that they forced us to wait to take possession.

Aubrey Kraeker

Dealt with rob and hes a heck of a guy!! Traded my brz for a 2021mustang gt 5.0 standard! Inlove with the car!!

Dan & Chandra Lavergne

Was going to purchase a new f250 with Noah he was very good to deal with however we ended up finding a different truck at another dealership and now I am in the process of trying to get my deposit back from the other truck in which now both Noah and Len are ghosting my calls. I have contacted corporate and they are working towards getting my deposit back. I have called and left voice mails everyday for the past week and no return calls in regards to returning my deposit. They are very friendly and accomadating when they think they have a sale from you, however the moment the sale isn't going to work they ghost you and have no interest in your business.

Cecile T

Terry and Rachel are amazing and I love my new car!

Ashley Munro

Norman and Arnie at Vickar Main St, were amazing in helping me find a newer vehicle, that was safe for my growing family. They also worked with my budget and credit and got me driving very quick.

Sital Sharma

I was dealing with Sergio and he is a excellent salesman. Very helpful and knowledgeable. Overall very pleasant experience with this dealership. This is my fourth vehicle from them and will continue to support them. Rest of the staff was also very helpful. Highly recommended.

m g

Great experience, but they send you a million annoying e mails asking you to leave a review. So here it is.

Joe Rizzuto

Great friendly service. Happy with my experience. Made sure all issues were solved and had recommendations on other issues at hand. Will take my vehicle back for any future repairs for sure.

Bryan Agapito

Walking into Parkside Ford, I wasn't really expecting anything out of the ordinary. I thought I would be meeting another pushy salesman trying to sell me something I don't want, but I was wrong. When my girlfriend and I pulled into the parking lot, we were greeted right away by Don who was so helpful throughout the process from beginning to end. He really knows how to take care of his clients, because what I didn't know was that he came in during the evening when he was off to personal meet and show us the cars we wanted to see. Then he came in when he was off to see us when we picked up our Ford Focus Titanium the next day. Thanks again Don! We will definitely buy our vehicles from Parkside again. As well, the Focus has been great and fun!

Bob Laventure

Excellent Service, very accomodating staff. I bought a new car from Parkside just over a year ago and have always had my service done there. This was my first visit to have the car serviced under the Vickar name. Some slight changes in the process but overall very efficient, very thorough and very accomodating. Even on my previous car, a 2002 Taurus with 300,000 Km on it the service here has always been outstanding. I've read some of the negative reviews here and none of those types of situations have ever happened to me in the 9 years I have been going here.

Jaider Leite

Very good customer service. I am happy with my experience. I dealt with Sean and he was very helpful. I strongly recommend this dealership.

David Jones

I needed to transfer a leased Lincoln to another person! So far it has been 6 days and nada! The future lessee and I have been repeatedly in contact with them with negligible response. No call backs, no assurances it can get done. It's a simple process -he files a credit app, I pay the transfer fee and voila. Not with these people. They don't seem to give a rat's backside about your desires. At first I chalked it up to being a problem because they just switched ownership and dropped the Lincoln line. Now we see it for what it is - a group of people who are unprofessional, disorganized and not interested. I would like to speak to the GM but he "doesn't take calls from customers"!! I might suggest he start or he won't have customers. On a scale of 1-100 I would rate this dealership a very strong 8! Dave from Winnipeg

Dustin Ehr

The team at Vikar were both fair and fun to deal with. Noah sold me my truck and he was extremely accommodating and didn't complain at all allowing me to test drive several different trim levels of the same truck. This allowed me to find the truck that I liked best. Could not be happier about this truck and the Vikar Ford team!

cekdarali baba

Brent very good service helped out in a pinch With quynh. Jhenix the Service Advisor Help me Very well made sure everything is done and my Navigator Washed. Excellent Service

Jeanette M

I cannot say enough about Andrea & Emory (sp)! These 2 men went above & beyond the call of duty & I didn't even buy a car from them!! When I am in the market for a new car I will definitely be buying from Vikar Ford. What they did for me, no other dealership had offered to do or perhaps they just didn't have the knowledge or experience that these 2 have & I went to at least 3 other dealerships in Wpg & the surrounding area. The kicker is that they didn't have to do it at all so when it comes to honesty & integrity, these guys are the real deal! Thank you for saving me & my family Emory & Andrea. I can't thank you enough. ❤❤❤

Jayvee De Ocampo

It's always unpleasant having repairs done in your car, especially if those are major repairs. The team at Ford Vickar Service department somehow made it a pleasant experience. Shout out to Nicole and Dylan and the Ford mechanics for their professionalism, efficiency and superb customer service.

Tyler Aho

For the service department- had a recall done on my van. had been putting it off for a long time as I need my van for work. they got me in within 2 days and had it completed promptly with zero hassle. the van drives way better due to a free alignment included with this particular service( transmission recall). am extremely satisfied with parkside ford.

nolan cyr

I bought a used 2012 Focus Titanium from Henry Clyke just over a year ago and it has been a great car for me. Henry was a great salesman, cut to the chase, pointed me in the right direction and got me a vehicle with accessories that perfectly fit me.

Vinnie064

I will recommend this place to everyone.Henry Clyke was amazing he made us feel like friends not customers. We are so thankful for his service. He went above and beyond to help us out in the situation we were in.

Quest4Greatness

Your service is getting worse and worse. Thank you for that!

Jai Ell

I love love my vehicle.. great price, friendly service from Rob Heinamaki .. I’d recommend going to see him at Vickar Ford 2000 Main Street Winnipeg Mb

T Hallson

Henry Clyke was awesome! I love my car. I bought a 2014 Ford Fusion with low kms this summer after seeing the car advertised (Kijiji I think). I got great service, excellent follow up, and I wouldn't hesitate to recommend Henry to anyone. Thanks Henry!

Dave Pauls

My vehicle suddenly died on me valentines evening, after consulting my owners manual I was able to trace the issue to a fuse that kept blowing everytime it was replaced. I was in close proximity to parkside and had it towed there fri. AM. In the afternoon (4:45) I was called and informed I had an internal short in my fuel heater (diesel truck). I was told the heater was just under $500, labor to put it in was just over $500. Cost of the repair would be $1004 + tax. I asked if there was any way to reduce the cost(as truck is 13 years old) unfortunately I was told this is the cost. I asked for a short time to review my options. Not really knowing what the fuel heater was I called the out of town dealership (fairway ford) I normally deal with and asked for a price on the fuel heater. Here I was told part would be $180 and around $200 for install. I was very skeptical (b/c of huge price difference). I had the truck towed out of town to have work done. At this time I was charged a $200 diagnosis fee before my truck was released from parkside.My truck was delivered back to me on tues. from the other dealership washed and running along with a bill for $557 taxes in. I was shocked, then called the service manager @ parkside to inform him of my experience. He said he would look into it (did it promptly). He called me back, saying he was confused because according to him I was quoted $700 for this part. I told him I had clearly been quoted $1004 for the repair (diagnosis was extra). Again he said he would dig deeper - he called me back today to inform me the additional $ was for another part and the labor to put it in even though this part had not previously been mentioned to me (the other dealership repaired the truck without needing this part). I did not feel parkside was looking out for my best interest, I asked for $110 back as this was how much more their diagnosis cost compared to the other dealership. He (service mgr.) would not refund any $, however he would give me a credit = to the entire amount of the diagnosis, I declined b/c in light of how my repair was calculated , I do not feel confident that they would be looking out for my best interest. The service mgr, did not see a problem with the enormous $ difference between dealerships b/c according to him they were providing more (even though my truck runs as it did before for the lesser $ amount.) The only thing I asked for was to get my truck running again, at the end of the day my repair cost 1/2 as much as they told me and as far as they were concerned couldn't be done for less.

Hanna Wall

I just bought my first car (2012 chevy cruze) from Parkside Ford. I dealt with Henry and he was very helpful. Although he didn't sell me on gluten free, he did sell me on my car! Thanks so much Henry.

Dodie Remedios

I've always had my vehicle serviced here, which is usually a good experience. The service is fast and the people are friendly. The only screw up I experienced was when I called to check if it was a busy day as I was going in for an oil change, they guy on the phone told me it was and I was better off setting an appointment, which confused me a bit because I knew that the quick lube bay was first come first served. But since they said I could set an appointment, I thought, ok thats great, book me in. So my appointment day came and when I arrived at my scheduled time, they told me it was a two hour wait becuase there are already a couple of cars in line. But I said, wait I have an appointment. The guy checked his computer and true enough my name was on there, at the specified time. All he can do was shrug his shoulders and say sorry and I would have to wait. Seeing as there was no point in arguing, I just said thanks for wasting my time and left. So, while I think their service is great, they should really train those people answering the phones. I feel the three stars I am giving on this review is generous considering the hassle I experienced.

Ryan Babey

I have to say hands down the best experience I've ever had shopping for a new vehicle. All staff were extremely welcoming and great to deal with. They answered every question I had and took their time to explain things. Would absolutely recommend shopping at Vickar Ford.

Kelvin Omorodion

The hospitality we received at Vickar Ford was very homely, we enjoyed the time we were there before getting a car because the sales person Sergio and the finance manager Salar were amazing. They know how to give good cars to customers especially when they know the cars are good for you. We highly recommend them for any car transaction at Vickar Ford.

Kowakianmonkeylizard

I am currently stuck in a lease for another 15 months with another dealership. When my 3 year old car had a $1500.00+ service bill, I tried to explore trading in my lemon for another car. Laura at Parkside, tried to help me get into another car, but due to my poor credit history and the current buy out value of my current car, (which included the repair bill and what was left on my lease), I was unable to get a decent interest rate. Rather than pressuring me into getting something I couldn't afford, she took time to listen to my situation and advised me who to contact about my unjust repair bill. I was unable to drive my car for more than 2 months, and received very little help from my own dealership, but with Laura's advice, in the end, I was able to get the manufacturer to pay my entire bill, calling it "Good Will Assistance." I cannot thank you enough Laura! I will definitely be coming back to you when my lease is up!

Tom Kurzydlo

My experience of purchasing a used vehicle at Vicar Ford was second to none. I feel that my salesperson Uday Toor went above and beyond for providing excellent customer service for me.I’ll be back.

LJ Rivera

It's hard to believe that this dealership has a bad apple that we've been discriminated by this agent Toor. We feel discriminated with his practice asking me if how much and if I could afford an suv. Knowing my budget, I wouldn't shop for a vehicle that won't let my budget fit in. But, he's not satisfied with my firm yes and insisted if I'm sure or maybe I just extremely wanted the vehicle. I feel violated how he handle his practice towards us how he could be a help for people needing a vehicle. By the way, this place has been referred to us and never wanting to be back again as I already gotten a new vehicle by other dealership where me and my family were treated beyond expectation. Never judge.

Simply Canadian

I wend there to show a low tire pressure warning on my new ford escape but the people sits inside the service centre seems not interested to listen to our concerns but my sales person was very helpful and helped me to adress my concerns to them. But they won't listen to him either. If you approach a person sitting in the maintenance desk at the beginning, other persons won't help you even though if he is busy or not present at the desk. They will say ask you to wait until he is free. very disappointed

Katrin Loewen

Just dropped by without an appointment, got the help I needed without long waiting and because it was only a small service they did not charge me for the labour. Friendly staff, free coffee, good experience

Aly Reid

I was pleased with the service that I received. They took the time to find out my needs and sourced out a vehicle which was exactly what I wanted. Thanks for making this an easy and pleasant experience.

Andrey Sigurnjak

Very pleasant experience . Sergio is great sales person . He listened what I needed and found great vehicle for my family . Thanks Sergio !

Siggi Johnson

Everything thing was great would go back again and tell all my friends

Charmaine Hyman

My husband took my car in for a recall yesterday and we also could not locate the block heater cord so we ask them to find it for us as well. Before I went to pick up my car I called to find out what time and if they had found the cord. Joseph said they did find the cord but they were unable to move it because it's hidden in the bumper, so they have to remove the bumper to pull out the cord and it would cost us $300.00. I am giving 4 stars because when I went to pick up the car I met Tony who was new (his first day at that location) and Allistair who worked on the recall that was done. I told them what Joseph said about the $300 to remove the bumper in order to get to the cord, so they looked and within 5 or so minutes they found the cord and was able to pull it out - at no cost. I didn't think that was worth $300 to remove and replace the bumper to pull out my block heater cord, but thankfully Tony was there and offered great service. Keep up the good work Tony, maybe they sent you there to shake things up.

Sowmya Dakshinamurti

I was very satisfied with the response time and efficient delivery after routine service check up. Ganga Dakshinamurti

Ryan Reimer

Amazing service. Customer care is awesome!! Friendly fast no messing around and make sure the customer comes first. Will go out of their way to make sure the customer has a great buying experience and that they will be back. Nicely done guys!! I'll be back.!

Graham

Low pressure environment, kind and helpful staff.

JamRock Security

Awesome and helpful folks. Thanks for getting us our new ride!!

Kelsey Martens

I needed a few parts for my vehicle and Lenny from Parts department went above and beyond with his assistance! He spent extra time with me to ensure that I was getting all the necessary pieces to complete my repair myself (this was my first trim repair). The ordered parts arrived quickly and I was promptly notified by him about the status of them arriving, etc. I will definitely be back to purchase more parts in the future, and they’ve earned my trust for potential Service visits too! Thanks!

Karek Blaze

I didn't get a car but okay

Marco Masim

Customer Service wise, this is one of the best dealerships me and my wife ever came into. The 2021 Ford Bronco Sport Big Bend wasn't as expected though, but the best customer experience ever!

Riley Dudar

Dom, Shawn, Kyle & the team were absolutely fantastic! They went above and beyond in the service and professionalism they provided me from the minute I walked in, to even after I left. Working with the people at Vickar has been the best experience I could ask for. I will definitely encourage anyone who is looking for a vehicle to check out the Vickar group. Well done guys!!

Sidhu 3k wala

Dreams become true* First of all I recommend everyone for Vickar ford, they have a experienced sales & financing department. Now big thanks to Mr Uday Toor & Mr Leo Caronte, they gave me a great deal on my 2020 f150. Also i get a good trade value of my car. Al last I definitely recommend to my family and friends.

Robert Okabe

I was able to find the vehicle I was interested in purchasing on their website and the information and photos provided all the information I needed. I was able to text the dealership to confirm availability and price and received a prompt response and a competitive price. Sales associate was able to show me the vehicle and provided a great price to close the deal. Knowledgeable staff and flexibility made for an enjoyable purchasing experience. I would definitely recommend Vikar Ford to my friends and family.

Tim Reisdorf

Great place to do business with. They went all out to put me in a vehicle I wanted.

Alex Paul

I want to thank the two Johns, the service guy and the driver. They both were excellent and I couldn't be happier. John on the desk got my car winterized, winter tires and all, in record time, hours before I thought the car would be ready it was. And John, the driver, bent over backward to pick me up and get me back to the shop on time. Amazing. These guys do you proud, Parkside. Thank you....very very much

Sheila Jackson

Let me start this review with this - Ford wasn't my first choice for a new vehicle. I had been looking at many others - but the 2020 Escape I chose really is AMAZING. It won me over easily. She has almost all the bells and whistles I wanted. However, I am completely disappointed in the care I've received afterwards. I have had a couple of issues with the vehicle in the year and a half since I bought it, and the customer service I received was lack-luster at best. There are some amazing people in the service dept. for sure, but honestly, if I'd have known I would have to fight to get things fixed that SHOULD have been covered by the 5-yr bumper to bumper warranty (that I paid extra for, may I add....) I would NOT have purchased my car there. Period. But thankfully, there are other dealerships that I can go to - who have done a much better job of making sure that I leave happy, and not feeling like I made a huge mistake purchasing this vehicle. Birchwood Ford on Regent has definitely earned my business. I have never been, and will never be a "Karen" - I'm just a gal who bought a new car, expecting that she would have no problems with it for a very long time. Sadly, that was not the case - but, going forward, I am confident that I will be taken care of properly at Birchwood.

Chris Hatchard

Bought a car from them 2 years ago, had to surrender the car cause of the car having soo many transmission problems and they sold me a car with no title. That means I can't register or put Insurance on it. Worst car I bought from this dealership. Not worth the 28 grand.

e sikora

the staff was very friendly and professional. The guy I dealt with did an outstanding job. He was very knowledgeable and honest and he went way out of his way to get us the truck we were looking at a fair price. Thank you Henry.

Ed Araya

Update: After more than a month waiting, I finally received my reinbursement cheque back. Thanks to their CSM, Len Peech. I only wished I have dealth with him at the get go regarding this matter. He is a "real person" than you can talk to and even texts back using his personal cell number to give you update/answers to your questions. Not like the sales guy and the financing guy that handled my purchase of the car from this dealership who, after closing the deal can't be bothered on the phone and even gives conflicting answers to my questions. I'm updating my rating to 4 stars mainly because of Len. Again, Len Peech is a great guy, on top of his game when it comes to dealing with customer issues and complaints. I went to this dealership July 20 for a used Honda civic. The car wasn't ready on that day. I was told that if I'm really interested on the car i should put a deposit on it which I am. So I did put down a $1600 cash down/deposit and I am told the car will be ready Saturday, July 25th. Between July 20th to July 25th I decided to finance the whole amount of the car and I called and told their finance department that I will be getting back my 1600 to which they say it's fine. So on it goes, the deal went through and I get financing for the full amount of the car. July 25th, went back to the dealership to sign the financing papers and done deal, went home with the car. Meanwhile, I was told that they will send me by mail a cheque for the reinbursement of the $1600. So far more than three weeks passed, NO cheque in the mail. Tried calling them back but everyone is hard to get on the phone. Left messages but they don't call back. Finally got to talk to somebody and was told, delays are due to multiple signatures needed for the cheque to be issued. Last week (Tuesday Aug 4th) I was told the cheque has been mailed. Called them today because as of today, still NO cheque. Called them again numerous times before I could finally got a hold of someone and was told cheque was sent through purolator. I asked for a confirmation/tracking number, they couldn't give me one. Went to 2 local purolators (carberry and brandon) and I was told, it is weird that they didn't provide my email/or phone number to purolator so I can track the envelope myself. And that they hold on to items upto 5days only.

Alberto Mansilla (Mr. M)

Something went wrong with my Ford Focus Transmission Control Module. I took the vehicle to their shop in McPhillips. I was told that they have some issues getting the chips for the control module and I was promised a service vehicle because both the engine and transmission are still under warranty. Its been a month and now they're not just giving me the run around, I am practically not getting any update. I already called them twice after they got hold of my vehicle.

Mike B

Horrible new car buying experience. My brand new truck had a hole in the valve cover! Oil leaked everywhere, all over the engine, all over my driveway. The Service Technicians at Vickar/Parkside should not be trusted if they miss blatant defects such as this. They missed it twice; first doing the inspection when receiving the vehicle from Ford, and second when I spotted some oil on the ground in the showroom. The technicians determined the cause was a loose oil filter; somehow they missed the real reason. Best way to ruin a new car experience is to go through what I went through! You think Mr. Mustard is a nice guy? Wait until their dealership makes an error (such as selling someone a car with a defect) and see how nice he is then. Took my vehicle to another service spot to get fixed. Would not recommend buying a new car from Parkside Ford, or getting any service completed in their shop. As far as I'm concerned, any future issues with the engine in my truck is due to their failing as a dealership; Pre-inspection, post-inspection, and failing to compensate me properly for their mistakes. Only positive throughout the whole ordeal was my sales guy, Henry. Henry was great, it's just unfortunate that his support team cannot deliver.

Conrad Day

The service is excellent and did what they had to do for us to be approved so this is a great service even if we weren’t approved they were willing to help us to get approved by simply guiding us to do what we had to do to improve our credit I totally recommend this place for your next vehicle you may not get what you want at first but they’ll give u something to work out your credit and to get you what you want to drive

karan badhan

Good staff on phone call

jorrel santiago

Went there today, jake isn’t pushy and solar the financial mngr is going extra mile to match or find me a better rate. Great experience so far.

Angela Dunn

Spent a long time discussing the price with the car salesmen (a ridiculous back and forth) and then when we finally got into sign the papers there was an extra $500 charge that we had been told was free. We complained and the sales manager just shrugged and said he wasn’t going to change it even though the sales man admitted he’d made a mistake. Completely wasted our time and felt totally disrespected by the end of it. Contacted the manager of the store later to complain and he never bothered to return my call or e-mail. Won’t ever be returning there.

Trent Casey

Above average but not perfect customer service on servicing your vehicle. A few minor mistakes were made but promptly rectified. Friendly employees.

shaun jeffrey

Great Customer service, fast processing and easy communication lead to another great Vickar experiance

Charleswood Roofing

We have had a long standing relationship with Parkside and their staff is 1st class and they do their best to make sure you leave satisfied. We recommend visiting them today. Reid in sales always makes sure we get the best deal possible.

Robert Langtry

Worked with Shawn H - he was great. Wasn't pushy and respected our time. We drove out in a new Lincoln MKX and we love it. Recommend Parkside and the MKX to anyone.

john shantz

Couldn't find a place to park so I drove over to Birchwood

Bryan Kolteski

If you need a vehicle go see Big Rob (Rob Heinamaki) at Vickar Ford, he went out of his way to get my wife and I the best deal ever! Whatever your situation financially or credit wise he will find the options that work for you five stars all the way

Don't go broke

Me and my friend drove 35 mins across the city to see their ford focus, as salesman Apollo mentioned outside of work that if we wanted a Ford, we should go to him. Apollo was great upon entry, however once we told him we aren't committed today as we were looking at other brands, he brought the general manager over to provide more pressure as to why we cannot commit on the first car we test drove (their Ford focus). GM said "we can only allow you to test drive if you plan on buying TODAY". He didn't even offer us another type of car to test drive after the car we came to look at after our talk was mysteriously "sold" after Apolo said it was available. The car was sitting in their lot for weeks. General manager was condescending and rude. We didn't feel welcome at all. 0/5 if I could. Would highly not recommend unless you want to be pressured and intimidated.

Fujin Gaming

They friendly at first! After the deal! This matthew manager always hang up the phone everytime i phone! All i want is to check the status of my car it's almost 1 week i can't get any update . Poor management lol

pranav sahi

Great customer service,Noah is a great salesman and worked with what i had i mind regarding my truck,he even brought the truck out to my property just to make sure that it fits in my garage .I highly recommend Vickar ford...go see noah...and Salar,the finance manager is very professional to deal with,got me a great rate of interest on a used truck...I ended up buying a 2019 dodge 2500 power wagon!!!

Rick Galbraith

Barely got on the lot when someone from the dealership asked if I needed assistance. They're hungry for business. They are adding a new indoor area for customers to ake delivery of their new car or truck.

Manshik Gaba

Worst place to go for service. Doesn’t know how to treat a customer and help. Just wanna charge you and lie for it. Worst experience ever!!!

B4ckupz_

To Arnie from Vickar ford I want to thank you and your team for everything you've done for me to get me approved i'm real grateful and will definitely be a solid customer with you guys , i don't know how much i can thank you honestly you made me a happy man and i really needed this vehicle for my work and im just really excited and cant wait to get behind the wheel thanks so much ! from Skylar Mckay

Bill Smith

Great sales team

Alberto Mansilla

Thank you Ford for not letting a Ford believer down. I love my Ford Focus.

Steve Bell

We bought a Ford Focus from Parkside. The salesman was great... not at all pushy... he listened to the things we said, made some helpful suggestions then steered us where we wanted to go... nice. Since, we've had the car into the service department for an oil change and a couple of small concerns. We have found the staff to be cheerful, courteous and helpful. Again... nice. Over all we've been quite peased with our experience.

Jeff Bowes

Great buying experience! Whole process was no pressure and the staff was friendly and knowledgeable. Definitely recommend Vickar Ford. Thanks for getting me into my dream truck!

Grant M

Shawn is the best salesman to deal with

Savanna Irene

I had a great experience at Vickar Ford. The salesman, Noah, was especially helpful. He listened to what I had to say and was attentive to my needs. He was very patient and he worked hard to get me the car I wanted with payments that I could afford. I will definitely be buying my next car from Noah at Vickar Ford.

gregg osmond

Very good in service department. Highly recommend..

Mike Hector

This is my second purchase from vickar ford. I have boughten 7 vehicles in the last 10 years. I had to part ways with my former dealership over fiancial disagreement and well vickar ford did a great job stepping up to the plate with both of my purchases, and look forward to contiuning relationship. The staff is very friendly and eagar to help in anyway possible. Great job everyone!!!!!!

Oleg Poushkariov

Great service. Good deal found ( best in the city)

Michelle Korolyk

Amazing customer service in the Service Shop, above and beyond forsure. When my car kept dying and they had trouble disgnosing it they ended up arranging to have the car towed in and got a rental for me (I only paid for gas, they paid the rest). Cannot say enough times how amazing they are. Its never ideal to be having car problems but the way they have handled it makes all the difference.

BHULLAR

It's good until you buy Vehicle Later it's ur luck

F E

Disappointing service. Finance manager wasn't available to discuss options. Wouldn't call back on any messages left on his phone. Finally asked to cancel. Now its been 5 days and I still cannot get my deposit back. Do not recommend.

DABKA GTs

Poor customer Service. Just let me know when i can meet u in person will discuss everything with u and also have some different concerns to discuss with u

Julia O

Worst place ever!!! I needed to complete the buyout of my lease and all I got was a run around. When I asked what I needed to bring in to complete the buyout, I got evasive answers. When I finally booked a sitter for my kids so I could take care of this, they tell me I need a safety. That's fine, but could they not have told me that one of the first 3 times I called and asked what I needed to do??? This dealership is 40 minutes away from where I live, so it's not just a pop in thing. I had to cancel everything I had arranged and then arrange for a safety. After this then I got the name of the finance officer and talked to him. This guy was off-putting and not friendly at all. This dealership is not interested in working with you for anything! I called River city Ford and they were accommodating and were helpful and pleasant to deal with and we are trying to get the agreement sent there now so I can complete the buyout through them. I will never buy anything through Vickar Ford. (I originally bought through Parkside Ford, but they closed and everything went to Vickar).

Jessica Bennett

Great experience. Really went to bat for us and gave a great deal.

Rylan Jeffrey

Bought a used car here. Very straightforward. Everyone there is nice and they gave me the deal that I wanted. Noah was very personable. Would buy here again

Casey j

brought my 2005 ford focus in for a look over and to get a new key mad for it which they did in a timely manner the only reason they dont get a 5 star is because i asked if they could find my block heater cord which they agreed to and when i picked my car up it wasnt out so i had to stand outside in -20 weather looking for it so i could make sure my car started. but other than that they are very friendly.

Keenan Mousseau

Service was great. Rob is the best!!! He made sure we got the best deal and I didn’t feel pressured at all to buy something I didn’t want. He found exactly what we asked for and more!!! I would definitely get another vehicle from here.

Derek Teron

All the staff were very friendly and courteous. Thank you to Shawn and Salar for guiding me through the process. It was a very pleasant experience buying my new car.

Kevin Nolin

Great experience with them so far . Had a small issue at first but they took care of it quickly. Would recommend ????

Mark Lagartera

Brought my 2016 Ford Explorer for its 1st service appointment. The service advisor was very professional and the appointment was completed without much delay. A great experience thus far.

Matthew Schroeder

Everyone there is extremely friendly and helpful. Communication is amazing most of the time. Just had a delay on my car 2 times that I wasn’t told about. But other than that is was great!

Richie Jones

I am pretty sure our next vehicle purchase will be from them.

Harrison Nemez

The overall experience was great! Shawn Henke, Julia Charpchynki, and Les Szabo all went the extra mile to assure everything went well. Shawn even followed up twice after I had my truck to make sure I was enjoying it. If you are looking for a good, honest, and knowledgeable salesman - Shawn Henke is your guy! Highly recommended.

samehwagdy wagdy

Misunderstood from both of us Thanks Mr Len Peech and Noah

Greg Christensen

Great buying experience!

Evan Yakimetz

I came in for a F.O.B and they helped me promptly with some of the best service I've seen. If you need a vehicle, there is no better place and no better people.

Spencer Harrison

Randy helped me choose a car that was not only in my budget but also a car that suited my needs. He is a stand up guy with a very bright future in the industry. I would recommend Randy and Parkside to anyone who is looking for a personal and humble car buying experience. Duke is the man!

Gary Conway

Just bought a car at Vickar Ford. We will see how they are at after sales service.

Tyler Rego

I just recently purchased a brand new f150 from From vicker ford thanks to Kirby boado sales and finance manager made it extremely easy & stress free even with not having the best credit he made it possible I highly recommend !! Thanks again Kirby

Rob Wiggins

Bought my Mustang from Vickar and am thrilled with the car. Staff was very friendly and helpful. My salesman, Uday, was great and I would definitely deal with these guys again.

Victoria Corbett

very unprofessional deal with 1 rep another butts in ask for info they send what they wanted and when .... then get a price from sales mgr rewords it to his favor,, ask for finance mgr to close deal hear nothing from mgr for two days then that morning find out he sold the vec. that very moment ????? very lame company no wonder they never make in the top . word is out how they stumble on their deals sale mgr jim buckle sales rep gina

Brian Munro

The staff are very friendly knowledgeable and very easy to deal with .The process is very streamlined and direct I didn't feel my time was wasted . The delivery team were just the finishing touch to an excellent experience.

Romeo Routhier

I must recommend this dealership for their welcoming and friendly staff. I particularly enjoyed dealing with Laura Chase, a young sales woman. She was personable, genuine and helpful. It's nice to know there are still employees that value you as a customer. RMJR

Nelson Wiebe

The worst car buying experience I've ever had very high pressure sales to buy anything accept what you tell them your looking for. Made the mistake of giving a deposit luckily it was only $100 keep getting the run around trying to get it back for over a week avoid the headache and shop any place else.

Paulette Wiens

Ryan P. our sales person was awesome. Super friendly, very knowledgeable. Salar G. the finance mgr was very kind and helpful. Making the entire experience for purchasing a vehicle a pleasant adventure. Thankyou!!

Greg Garner

Car: 2013 Ford Focus Titanium Automatic Bought: 2015 I have been a diligent owner that spent more upfront to get a better product with better service. Since I've owned this vehicle, I have had to take this car in 3 times for warranty repairs on the transmission. This is an issue that is has been subject to a class-action lawsuit. My car is now at 141k KM and will require yet another replacement clutch and assembly. I will now need to bring my car offline for 2 days (1 for diagnostics and 1 for repair) and I can only assume that this iteration of the OEM part is the same as the last - by this math I now have an ongoing recurring cost of $2,000/40,000 km - at minimum. It is now off-warranty and there is apparently nothing either the dealership can do nor can Ford Canada. Despite being a multi-billion dollar company there is nothing they can do. If my details fit your description then buyer beware: Ford is a company that does not stand behind their product. Vickar is a dealership that does not stand behind their customers.

Curtis Penner

Ordered a Bronco Sport from Shawn Henke. Knew it would take months to get due to Covid but he was really helpful keeping me informed....no false promises which was appreciated. Easy guy to deal with and no pressure!

Marie Nemshon

The service done on my vehicle went well. While making my appointment for the service was a bad experience. I made my appointment with the Service Manager and she was not friendly and not pleasant, at the end of the conversation I tried to wish her a good weekend and halfway thru she hung up on me while I was still talking to her. I honestly think she does not belong on the phone at all.

Paul E

Totally blown away by my first impression here. From Greg getting the door for me to Chris, Tiffany and Justin going above and beyond to make me feel welcome. Dom was also excellent to deal with. Professional, friendly, knowledgeable and committed to my satisfaction. From every interaction I could see that the team here values people and will go the extra mile with you and for you. Excellent first experience with Vickar Ford. Thanks.

Raiq Aleem Mumtaz

Amazing service. Emery Blais is the most professional and courteous car sales rep I've ever dealt with.

Ryan Desjarlais

Shady dealership. I'd be very careful. Very much a testosterone pit. They operate very much like an old school dealership too, song and dance with salesman and "management", bait & switch in the finance office...if they have the vehicle you really want I'd watch your back every step of the way.

Sharlene Mason

Thanks Shawn and Leo for all your hard work !!! We absolutely love our new truck !!!!! YOU GUYS ROCK !!!!

Drew Parkin

Thank you very much James for all your hard work your the best

Patricia Booz

Parkside Ford was very prompt at doing my oil change and helped me get the number for my keyless entry. I love that they are open on the weekend so I did not have to miss work.

kevin b

Best way to describe this place is scummy printing advertisement which says you are a winner then to say it was only a chance to win even tho it says your a winner, so scummy. I would never go to a ford dealership again. Not only did you waste my time. You also wasted my money driving down there.

Nigel Osborn

Had a great experience with Vicar Ford once again, Ryan and Trinity were great in the sales department and the new 2021 F150 Hybrid is everything I expected it to be, thanks Vicar Ford.

Don Martens

They were very accomidating and got my truck in asap. Gave a quote and when it was fixed I was lucky that it was under the estmated quote. Thanks Parkside

rap 1 Pimentel

The worst I've ever seen destroyed my chain won't replace it, nothing so sorry that's it and rudeness from his wife stay away don't tlet them touch your jewelry.

Mike Plomp

I was interested in buying a used truck. I offered a trade. Trade amount was low. Price was non negotiable. First time ever that a dealership didn't budge on any numbers.

Vlad Andreev

Vickar Ford is by far the best, friendliest and helpful dealerships I've ever encountered. I contacted Vickar Ford for a slightly use 2020 Camaro 2SS 1LE that they had. I reside in Montreal and have never bought a car out of province before. I had the pleasure of being helped by Ryan Porco who was EXTREMELY helpful by sending me pictures, videos and even FaceTiming me about the car to insure that the car was as advertised (which it was) and without any fault. It's also worth highlighting how awesome Vickar's Finance department is. Mathew Henry provided me all the details on registering a car from out of province, dealing with taxes and giving me a great deal on the Camaro! I've genuinely never had a more professional yet friendly experience from any dealership before!! Thank you Ryan, Mathew and Vickar Ford!!

Brandon sprott

When i first arrived i thought everybody was super friendly. They did their best to meet my needs financially. Unfortunately when i decided to opt out of buying the vehicle i was looking at suddenly nobody was nearly as friendly as they originally seemed. Now that they have to pay my deposite back suddenly nobody will return my calls (several calls and messages left) it has now been 1 week and i still have not heard back from anyone for my refund. If anyone is interested in a ford i highly suggest Capitol ford over vickar ford. Way nicer better service weather you end up buying from them or not.

Royce Hanson

Very good customer service. Brittany sure knows her stuff.

Pure Romance by Jacinta

I loved the service and how they accommodated our budget

Taylor Eastman

awesome, very professional and helpful. my first time getting a brand new vehicle and the experience was fun. ????????????????

Ralph Worm

I purchased a 2016 F 150 which at time of purchase had a front shock that had leaked out its oil as well as the hood release cable was stretched and could not open the hood. I pointed this out to the sales person and he said to bring it back for the repairs. These are both items that need to be in good condition to pass safety inspection which was performed at Vickar Ford. The service department replaced the leaking shock no charge but did not cover replacing the other front shock which any shop would recommend to replace both at 88,000 km. and should have been done at time of safety. They replaced the hood latch and charged me $100 and i still can’t open the hood as the cable is stretched as i informed them. The service manager Tony Cianflone messaged me asking if i had any questions or concerns to contact him so i messaged him and he said he would call me regarding the matter. He didn’t call me so i called him and he said he was to busy to look into the matter that day but would get back to me. I waited one week still no call so i called and got his voice mail and left a message to please call me. Waited another week with no call from him. I then called the vice president Domenic Sacco twice only to get his voicemail and left two messages for him to please call. It is now a month since purchase and have not received a call from anyone at Vickar Ford. So now after a $763.00 bill i have to repair the hood release cable myself so i can add washer fluid. Its a shame Cam Clark sold a great Ford dealership to Ed Vickar who has degraded it to a low class operation. I will never return to Vickar Ford for any purchase or service and certainly won’t recommend them to anyone.

Gian Escobar

All the employee are very kind honest and made a fair deal.. specially the finance and sales are very friendly and very smart for helping us for our inquiries . Thank you very much. I am very happy and satisfied 10/10

Monty Litinsky

We had a very positive experience for our first time ever purchasing a new car.Our salesperson Noah was very patient coupled with great product knowledge helping us arrive at our decision.We would recommend this person and dealership to any interested in a car purchase.

Thomas Murdock

Traded in my car with them, fast and easy process, they do all the hard work. Great and friendly staff. Thanks for the new set of wheels “Cree Cowboy” Cameron Kirkness.!

Harsimran Kambo

Asked for a good deal and over herd manager bad mouthing. ..... i guess customer does not have a right ask for a deal at this dealership.

Derek Zelisko

Totally would buy from here again. If you need a car go and see Uday or Noah and they will take great care of you!!!

inder hans

It’s was wonderful service by Koray Goncu. He is wise service man who understands his clients’s needs will recommend to see him whenever visit Vikar Ford and going to by next vehicle from him Thank you Koray

Charmain Parenteaux

Great place, friendly staff, I'm a what you would call a difficult customer to deal with I wouldn't budge until I was offered the car I had my eyes on, even though my budget wouldn't allow it. The staff were patient, and worked with me to get me into what I wanted not what they could only offer so very good customer service. We're happy with what we were given so much thanks to Emery and Paulo thanks guys.

Rey Chatel

Thanks to Henry , Jim , Terry , Phil & Dominiqe at Vickar Ford for putting me into a new Super Duty truck . These guys are fantastic to deal with & service is top notch . Highly recommend these guys & Vickar Ford ????

Dustin Muller

Almost didn’t come back to Vicar Ford due to past experiences with a technician. but since dealing with a technician named (J.J) And had amazing service done by him I will always come back as long as he is there to work on my vehicles

Santana Boulet

Wow, wow, wow. The whole team at Vickar should be so proud of the job done by those we dealt with in the purchase our two vehicles (on the same day!). We were greeted immediately upon getting there, and felt very privileged to deal with Len, and Andrea. Len reassured us early he would take care of us, and we would leave happy and he held his word! We may not have always been the easiest customers but that didn't get in the way of us getting excellent customer service. Andrea was fantastic as well. He went well above and beyond to make sure we were comfortable and had all of our needs met and questions answered. Salar- quite honestly the imbodiment of fantastic customer service. From the time we met with him in the beginning until the final deal was signed we were so impressed. He was not only very personable and honest, but explained everything we needed to know and understand. More than that, he understood us and advocated for us - even though it meant going way above and beyond and staying late long after home time. Thanks so much to all involved for getting our family safely on the road in vehicles we love.

Karen suderman

My experience was and has always been excellent. I knew what I wanted, I called donna Terry told her exactly what car I wanted and she and Emery Blais went right work to secure financing for me. There is no hassle, no haggling. And I love the car. I will never go anywhere else to buy a car. When someone I know is looking for a vehicle I always refer them to emery , donna and amberly. Actually my whole family has bought their vehicles from Emery and his team. Karen suderman

Michelle Kanaski

Unbelieveable service at Parkside!! Fit me in when I had a major issue with my Lincoln. Then arranged to have a courtesy car for me from a car rental place. Only complaint was that the car rental cost me $100 in the end. (Apparently I agreed to $22 a day for insurance).

Scott Crang

People were very good at work with and knowledgeable and fair

Vladimir Plekhanov

the service department is a joke, stay away

Roman S

I've had a safety inspection done at Vicar Ford. It was a good experience, professional service.

Morgan Ross-Scharf

We had a great experience with Vickar Ford, would shop there again no problem. They were very patient with us and gave us a great deal. Our salesman Jake ans. all our questions, explained everything to (sometimes twice). This is our second Ford Escape and we love it. Would recommend anyone to shop at Vickar Ford.

Mattman7991

Had an awesome car buying experience here, would highly recommend if you looking to a buy Ford

Tim McGinnis

Great service every time.

Robert Steinke

Needed my truck fixed after it was damaged by a lunatic... Truckblokks brand new and as beautiful as the day I bought it. The guys at Vickar really do great work!!!! Pics of before and after the initial time Vickar

Réjan Sayak

Great Experience. All the staff were friendly and made purchasing a pleasant experience.

trina einarson

HORRIBLE HORRIBLE service. If I could give a -10 STAR review I would. I have owned only Ford vehicles in my life and this is the first time I have ever had such terrible service. Think twice if you get extended warranty, as parts they say are covered , really are not covered. For example, struts are covered under my warranty, but they re-worded it as shocks, and shocks are not covered. the service guys said they tried all avenues TO HELP GET IT COVERED, but I still have to pay!! They also think that they can pull one over on me cause I am female, until my husband showed up. Stories were changing all of a sudden. I had to call and price out parts from another Ford dealer and Vickar was 50 dollars more !! DON'T TAKE YOUR VEHICLE TO VICKAR FOR SERVICE!!!!

Amanda Asham

I am trying to get a recall done on my Ford Fusion. I have called 4 times and keep getting a different explanation. First two times was parts are on back order call back later was not asked for VIN number. Then it was parts are 2 days away make an appointment. Then when I try to make an appointment they tell me they need my VIN number so they can order parts to match. They should have asked for the damn VIN 5 weeks ago. Trying to find another Ford Dealer with better service.Update one call to another dealership and I am booked in to have the recall done and have already received a confirmation email.

V G

First time to leave comments to others. They advertising truck price on the autoTrader improperly. And I said that's not always happen, I am not interested in that specific truck then. And sales person just hung up the phone call directly without even one world. It makes me feel like they are trying to say " get out here!!!". Hey, the GM of this dealership. You should know how your employees treat your customers. They are not supposed to be like that rude.

Benjohn Villedo

Kyle the Sales manager was very transparent and explained how the price of the truck works out per model and trim. He was sincere in helping us find the best deal within our budget and kept us grounded to what we need than what we want. He went the extra mile to help us afford the difference when we requested for deferred payment options. Can't thank him enough. My wife really liked his "pitch" :-) Darcy the finance manager pulled a hat trick by finding us a financial institution that accommodated our loan. He also hit the home run when he was able to squeeze-in a late request on a really needed remote starter. He made the package feel complete for what we needed it for. The sincerity in him is remarkable. Andrea the Sales consultant was over and beyond the call of duty. From informing us the different truck options, taking time to show us the features of the truck, making sure we were attended to promptly and even fixed me a tea. His talents showcased the good man he is as he meant it when he said we are family to him, made sure we were all set, ready and safe as we embark in this milestone of our lives. Andrea would be my go to person, he would be the only one i would recommend to handle all my friends and families vehicle needs. I could not ask more from him, he was so patient from the very beginning and even took our pictures at the end of the process. Andrea is the best there is! The younger sales consultants should definitely need to learn from him. The entire experience was respectful and empathetic. The environment was full of positivity they even accommodated my whoooot whoooot and cheers. This trio made it work. Because of this treatment, i would for sure get my daughter's first car from Vickar. So something to look forward to as this is just the beginning of a great business relationship... all the best!

Chander Raquin

This is NOT a 1-star rating. My rating is a 0-star rating. Worst customer service I have ever experienced in my entire life. Walked in, but was NOT greeted by anyone in the showroom. Literally walked by 4 employees but neither of them acknowledged us. Not even a simple “hello” or “good afternoon.” I instantly felt a bad and negative vibe and felt very unwelcome. Will never consider stepping into Vickar Ford on Main and Templeton ever again and would NOT recommend.

John Dyck

How a dealership should be run!! New ownership is great! We came here after dealing with Steeltown Ford for years and were let down time after time by them. One would have thought after purchasing multiple vehicles from Steeltown that they would treat you well but unfortunately they didn’t. I purchased my new F 150 from Vickar Ford and will be purchasing my next one here also. No need to run from dealer to dealer as they treat you right the first time.

Brian Lucas

Henry Clyke really helped me get the best deal even when the person that took my trade in said my four wheel drive was not working. Henry and I took my truck for a drive and proved that the four by four was working. I think the person taking a vechicle for a test drive should read up on how to operate a different type of truck other than a ford. I came very close to walking away from the deal but because Henry worked with me and proved the other person was wrong about my truck I closed a deal So far my new truck is running great

Glenn Hampton

Great sales team and service department to back it...

Jeff Lim

Very friendly, easy to deal with, customer oriented, willing to please the customer.

Camco Roofing Ltd.

Andrea Masci was very pleasant to deal with.

Max K

I recently purchased a Ford F-250 from the Parkside Ford on Main Street. It was a great experience. Henry J Clyke was the sales person who assisted me in finding the right vehicle and worked with me on a price to give me a good deal. One of the most important things is that the Parkside Ford wants to put you in a right, good quality and well-maintained vehicle when that comes to the used inventory. Moreover, it is not one of those dealerships where you come, buy and they forget about you. At the Parkside Ford, there are always people to help you out if you have any questions or concerns after the purchase! If I am to rate my experience with this dealership on the scale from 0-10, then it is a solid 10!

Dallas Dutchak

took my truck 3 times, for my brakes and few otherminer issues should of been notice by them before selling but every time i hit my brakesthey squeak and got told brand new truck make thst sound , no i drive a brand new truck at work,and defiently doesn't and make that still never fix the problem , gave up dont have time keep missing work, after 3rd try ask who paying for this defiently not m.j e just bought it ... and needs new tires the one i got lasted 5 months, which i ask before buying was told id have to pay for them if i wanted better tires these are still good ...more money out of my pocket now

Ken Heppner

They are always there for you and great people to deal with.

chinada prairie

I recently bought a 2019 F150 from vikar ford. Have a wonderful purchasing experience from there with sales manager Kyle and salesman Derek’s friendly and professional service. Highly recommend this dealership for your next vehicle purchase from ford and highly recommend Kyle and Derek as your advisors.

George Lawrence

Excellent and Great Sales Experience and Service! Sergio Paulo, Jim Buckle, Salar Ghoreshi and Les Szabo were a very helpful staff! Need a new or pre-owned vehicle? Go to Vickar Ford at 2000 Main Street, in Winnipeg and see Sergio Paulo! I am always telling others about my great experiences at Vickar Ford. I will send my friends and family. Thank you, again! George Lawrence

Jasleen Kaur

Best Dealership Ever. Give them your business. I get all my services done here, such good staff, and what free breakfast & free coffee (which is good) & food from a great cook. SAN Andres is the best. 5 star from me.

Catherine Froese

I went in for an oil change. My warning light was coming on for "Low Tire Pressure". I was told that I needed to replace the Stem Sensor. I want to add the only service place that has touched my vehicle is Vickar Ford. I bought the vehicle from them a little over 1 year ago. My tire went in with 5 lug nuts but left with only 4 because one was cross threaded. No one told me. I checked my invoice later in the evening and found out. They didn't put the special piece away either. They left it along with the lug nut in my coffee holder. I have been trying to talk to the service manager but so far my calls has not been returned. I want them to fix it. Why should I be driving around with only 4 lug nuts because someone messed up. I was very disappointed in the service and even more so with trying to get some answers. I am very frustrated.

Dave Henry

Personnel at Parkside reasonably helpful, but very unhappy with Ford for not standing behind what should have been a warranty problem.

Heather McKnight

I have never been so impressed with a Dealer's Service Department as I am with Parkside Ford's Service Department. My service appointment was on time and completed sooner than expected. There are no other dealer service departments like Parkside Ford . Friendly staff and you can tell everyone genuinely enjoys their jobs. I am very happy with my vehicle purchase and even more happy with the service from Parkside Ford.

Shirley Sokol

DO NOT go to this dealership! Customer service and satisfaction are non existent. From the shoddy workmanship from the service department, to the unreliable service manager, Tony, and even including the GM, Len Peech. Calls not returned by either of these men. Delays and poor service work that resulted in an unsafe driving experience for us. All of which could have been dealt with via a phone call - that never happened! We can’t speak to the sales department as our issues were with service. But we will never find out how the sales staff are because we won’t be returning to Vickar Ford for our next vehicle. People, avoid this place if at all possible. There are plenty of other Ford dealerships around who would be happy to provide you with good service. Reading other reviews on this site, it seems the issues are mostly with the service department. Similar complaints - no call backs, poor communication, shoddy work, delays and more. We aren't the only ones! Be warned!

Manuela Ginter

Henry Clyke is hands down the best sales person ever. We never felt pressured into buying anything, but he manages to find us the perfect vehicle every time. He takes his time explain the vehicle each and every time and he cares about your needs. He is always greeting everyone with a smile and always provides friendly costumer service. We know we can trust him and he's extremely honest for a sales person ;-)

Rachelle Main

Horrible customer service. They will say, and promise ANYTHING just to get your signature. Then, they don't care!

Darren Tuck

Buying a car was a whole new experience for me. Everyone here at vickar was super helpful and friendly. Jake and Salar really did everything they could for me and made this experience a whole lot more bearable than I thought it would be! 100% would recommend people to go there

Gary Jenkins

Truly enjoyed my shopping experience. For the first time in many shopping experiences the sale person knew more about the product than I did. The internet is a great tool for research but nothing beats combining that with hands on experimenting in person.

Arshdeep Singh

I bought two cars from Shawn henke . Ford Explorer and Dodge Ram 1500 . He is awesom he help us a lot and give really good advices . I suggest every one if u need advice related to the cars or if you want to buy car just make an appointment with Shawn henke. Thanks

Jurg Schlup

Parkside Ford... what a dealership should be. Henry Clyke... what a salesman should be - honest, straight-forward, no B.S., and no trying to talk me into buying something I didn't need. I stopped in to look at a used f-150, drove off in a better one that wasn't even advertised...and was a better deal. I was so pleased with the experience I went back with the wife to get her an Expedition that was better priced than what anybody else was offering. When we noticed a small paint chip a month later, Henry took care of it. No questions asked and no extra charge. I would recommend Parkside to anyone and everyone. And their prices are just a little better than other dealerships' around town.

Doris Anderson

Yes accommodating and nice to make a sale but when giving info about downpayment deposits they not honest if i knew ahead of time that cash deposits will be given back by cheque and takes almost a week to make is ridiculous, also given the run around about when it would be ready and excuses that they need the boss to sign it.In my opinion what kind of boss doesn't go to work????????????‍♀️

Kipp Lubyk

Called for a Diagnostic on car 2 days before arriving. When I arrived on the date that I was given to bring car in they had no information that I had called, or even setup a diagnostic. Was given about an hour wait time to give my car a computer diagnostic. Waited 4 hours, and still my car hasn't been taken in for diagnostic. When calling service desk I was told I would be given a callback. I never did receive it. Instead I had to call them back again to find out what was going on. Terrible customer service and estimates... Waste of my time.

Denise Wilkie

Excellent and fast service. Friendly efficient staff.

Judy Tanner-Hildebrant

We went there to see about replacing car that was written off. This is our second vehicle in 3 months and all the staff is great. Our salesman Eric was great with everything and making sure we were happy and satisfied. We will continue to keep our business here

Barry Nash

Satisfied

Godfrey Tuazon

Had my vehicle serviced about 2 weeks ago due to a check engine light. Was told everything was okay but then had the same issue a week after but even worse . My car died at an intersection today , paid for towing. Called for service only to get put through voicemail . Just horrible.

Daniel Chambers

My experience at Parkside Ford is and was terrific. The staff are helpful, courteous, and knowledgeable. I have already recommended Parkside Ford to friends and family.

Jay Mother

exxecelent experience with andrea masci,we love our 2011 expedition.

Anna Sanduliak

I am a long time customer at Vickar Ford. The customer service is always top notch. I will definitely recommend Ford to my family and friends.

Baxter Allard

Fantastic Service staff!

D Charbonneau

I would definitely recommend Don Thomas in sales at Vickar Ford. He is kind, considerate, patient and seems genuinely interested in making the customer happy. No pressure sales. A class act.

Murray ALLAN

All good!

Hayden MacNeil

Friendly and helpful staff. Great overall experience. Thanks Vickar Ford!

ian lobban

They lubed me up so good

Brad Doerksen

3 times in for service. Situations all 3 times. Last time called in to discuss situation and no return call. Employees all nice.

Harjot Marahar

It was good ! Uday was very help ful he went through in detial about the vehicle. No issues at all with his service.

Michael Epp

Great sales experience. Up front and to the point. We made a good deal where we all made out alright.

Ann McEachern

Had a tire going flat, pulled in without an appointment and was taken care of immediately. In and out in an hour. Great service

Robyn Henke

Great Service and selection. Love my new Escape!

Michael Cesario

We were happy with the way our salesman Andrea Masci dealt with answering all our questions and getting us a good deal. Phil-finance, Les-accessories and Nikki were also very friendly and full of good information.

Maria Kadmiri

Very good place and good customer service. Thank you Coray, KG for your good MD pleasant service.

Lorraine Enns

We purchased a used F250 diesel crew cab from Parkside about 2 years ago. There has been some major problems with it, most of them were able to be fixed under warranty. The first time we had to take it in it was a pretty painful experience, but we just had to have some more warranty work done in the beginning of September 2013 and there was a big improvement in the service department, once they were able to diagnose the issue.

Patrick Ketsman

I suffer from repeated harassing calls from this dealership even after asking several times to be removed from their call list. They obviously are a disorganized and poorly run business if they cannot even get a “do not call” list right. If you do not want to continuously get hassled week after week (sometimes twice in a day) do not do business with these people and if you do, do not give them your phone number.

Bryan Jacobsen

Henry in sales was awesome to deal with. Had some issues with the lot staff in having the vehicle ready at agreed to times but would certainly deal with Henry again in the future.

Keith Robertson

I loved every minute of buying my brand new truck from Jesse Goertzen at Parkside Ford he was funny ,caring , not pushy and very honest. I will highly recommend Jesse and Parkside to anyone in the market for a Ford product!! Also the financing was great too!

Gord

Great service and I really appreciated that my daughter and I didn't feel rushed. We were able to find the perfect car for her at a very affordable price. Uday was awesome to deal with and we will be looking to get other vehicles in the near future.

Aubrey Bobby

Staff was extremely accomplished and accommodating. I had done some preliminary searches new what I wanted. When I walked in I was asked if I needed help. Told them what I needed, they brought up the truck took it for a test drive and they appraised my vehicle. We had a deal done in an hour. I must say it was the best experience I had ever had buying a vehicle. Great job Vickar Ford!

Donnel Jonsson

Told the dealership exactly what I was looking to find, was told everything under the sun when I received the vehicle as not as agreed. I had instructed the salesman 10 times that I wanted exactly what I had just newer was told yes yes. Then when I have a bad review they continued to give me lip service and the problems still not dealt with will never give my recommendation to this dealership. I would say look elsewhere to find your needs unless it’s exactly what you want.

Adam Floyde

Randy was very helpful with my purchase of a used 2013 Ford F150. He knew I was shopping around different makes as I wasn't sure between Ford and Chevy. Randy never pressured me with making a decision right then and there. He gave me space when he felt I needed it and is fun to work with. His product knowledge is top notch and he is very laid-back in his approach to sales. He obviously loves what he does. The team at Parkside all work together to provide a great experience for their customers. The environment inside is upbeat and happy. Will defiantly be going back to see Randy when my girlfriend is ready for a newer SUV.

Randall & Lisa Newman

Had a fantastic time at this dealership. Every deptment staff member was extremely friendly and down to earth. Covid clean and we felt very comfortable, and welcomed.

Tammy Tapp

I was very impressed with my 2017 Titanium Escape; the magnetic colour is so classic. I never saw the car and so I never got to drive it. I was nervous. But there were 3 main things I wanted: leather seating, panaramic window and good gas milleage (just as good as my Sante Fe). All of that was met. Then came the pricing which had to be around the $200.00 biweekly mark. I can’t believe that was possible. Next issue was that my husband could leave our farm, due to Harvest so all the documents/papers had to be printed off and we also sent some things to James Nakonechny (dealer) as well. Then James delievered our suv and took back our Sante Fe which we did on trade. I was so happy when I sat in it,I could not stop smiling. I loved how James programmed my phone for me to the Suv and explained all the little buttons/ seats. And even said his car, didn’t have ‘this’. Which made me feel even more special. Lol My husband’s words were “I could drive to Mexico in this car”. Lol My boys are tall and I’m very happy they have leg room in the back. The ride is extremely smooth, I can’t believe how smooth. The suv was an excellent buy and the service was beyond kind and accommodating. In three years we will be looking for a truck and I know we will be returning to your business. From Tammy Tapp

Sean Murphy

Hard to say. Don’t expect jump to the pump service for commercial sales. Seems car sales is better but not what I was interested in. Check Mercedes for a better commercial experience. I like my F150 but that’s a reflection of Ford not Vikar. Sorry for the low stars, was just my experience.

J.P Barter

Most high pressure sales tactics I've ever seen. @ the end I had 3 sales people making me tell them why I didn't want to proceed with that particular car! Did not purchase a car and never plan on going back here. Received ongoing calls from sales 3 weeks after leaving the dealership. Leaving voicemails every opportunity they had. DESPERATE to sell a car wow.

Layne Remple

work was done in a timely manner. Service writer was very friendly and helpful. I will be back.

Marianne Van Aert

Fast efficient service. Friendly staff.

Darrell Korchak

Very poor service department been waiting 2 weeks for service manager too call me back ,i came across a chunk of money and was going purchase a small fleet of suvs for small courier company but he lost the deal for them

Marcus Funk

Had some issues but remedied as best as possible. Would go back if I'm in the area and need service.

Lee Hyde

What a Great buying experience @ Vickar Ford, from my initial inquiry phone call to the final drive off the lot in my new F150. Henry Clyke is a fantastic salesman as well Salar in the Business office!

Dale Rossum

Took my f450 into the dealership to have a safety....this vehicle has 35,000 kms only...did not pass the safety and was told I would need over $2000.00 worth of front end work to pass safety....Took it for a second and third opinion...it passed at 2 other shops..I had purchased the truck at the same location when it was Parkside Ford..they had done all the service on the vehicle prior to the change of ownership....did have some problems with them as well...doing extra work without authorization...but we sorted that out to my satisfaction.When I first talked to the service department at Vickars the person I was referred to was unable to say 4 words without swearing...all in all a terrible experience with this dealer and will be buying my new F150 at another dealership.

Robyn Chartrand

I recently purchased a vehicle from Parkside Ford in Winnipeg. The atmosphere was very welcoming as soon as I walked in the door, I didn't have to search for someone to help me like I have at many other dealerships. I specifically dealth with Laura in sales, and she was awesome! Very down to earth and not afraid to crack a joke at her own expense. She made the experience very comfortable and a lot easier than I had imagined. So much so that, by the end of our encounter I had someone ask if she and I knew each other, just by the way we were communicating. I would highly recommend purchasing your next vehicle from this dealer! :)

Kristin Casselman

Staff is very sociable and easy to deal with. Henry Clyke is especially good at informing the customer at what they are getting out of the vehicle they are purchasing. Would defiantly deal with him again .

Alana H

Shelby in the service department made our experience at Vickar Ford amazing. She was caring, kept in constant contact with us while our vehicle was being serviced, and ensured our concerns were met and we were completely satisfied. We will continue to come back to Vickar Ford for our service concerns and will only be dealing with Shelby! She is an absolute asset to the team.

Maksim Direktorenko

I brought my Ford Escape 2013 to Vickar Ford Service to fix leaking water pump under warranty. After the water pump was replaced, Vickar's technicians called me and recommended to change my alternator right away for the cost of $1050+Tax. They claimed that the connector of the alternator was broken. I decided to take a closer look at the problem on my own and found the damaged connector. A significant part of the connector was chipped off exactly where it goes under the connected part. The alternator had to be moved from its position to provide technicians with access to the water pump. I think that a technician used a screwdriver to push the connected part away from the alternator's connector. The tech applied too much pressure on the connector's body and broke it. I contacted Tom Fones to resolve the issue. The manager was very polite but refused to cover the cost of repair, because I could not prove that they made it. Really, I was not in the shop when that happened. The best option they could offer was splitting the cost of repair assuming $400 out from my pocket. I did not feel good about paying for the mechanical damaage of the part, but I was told that one day my car will stop working because of that. And I agreed to pay $400 for the new alternator. Tom said that they will order the part and call me back when it is ready for install. That was on November 13th. Today is December 19th - no call so far. Last weekend I tired of waiting for their call and sealed the hole in the connector with RTV silicone that I bought for $8 from Canadian Tire. Few things to conclude the long story. Again, this is only my experience and thoughts. Positive: - Very polite staff - Free shuttle from/to the shop - Fixed original issue (water pump) in one day Negative: - Broke another part of my car and asked to pay for it - Refused take responsibility for that because I could not proove that - Made me to cover 35% of the cost from my pocket - Forgot about me Recommendation to the dealership: - Transferring responsibility for technical mistakes to a client is not the best way to do the business Recommendation to customers: - Keep in mind that you may need a proof in case your car is damaged there (video, photo, looking over tech's shoulder)

Greg Johnson

I never felt any pressure from anyone at this dealership. Les, the accessories guy has been doing accessories work for decades and he was incredibly helpful. He wasn’t trying to sell me things I didn’t need and gave me great advice. The same thing can be said about Salar, the finance guy. From the sales people, to the finance department, and everything in between they all listened to what I wanted and they never tried to sell me something I didn’t need. When I asked them for their advice they gave me advice that was in my best interest, which wasn’t always in the dealership’s best interest. I can’t say enough good things about my experience.

linda engstrom

This our 3rd lease from Ford, always happy with the service we receive from Jim and Henry. Only snag this time, when we picked up the Edge, we noticed the rear door was not fitting properly. Henry promptly went to the service dept, to make them aware, and said they would be calling to give us an appt to have it fixed. We received no call , Henry called to see on Monday to see if we had been given an appt. He checked with them and called and said he had spoken to them, and we would be getting a call, still no call. Same thing next day. Finally on Friday my husband tried calling, had trouble getting through, so drove to Ford. Service manager, just happened to come along, and said he was just about to call. Finally ! Left the vehicle there and shuttled my husband home. Had to be picked up and taken back to get the vehicle. A lot of time wasted over something that seemed to be a somewhat easy fix. Otherwise very happy with our new vehicle. Not used to this type of service from Ford.

Lonnie Lewko

Everything was very well presented

John Lang

Great Service. I called just to ask some questions about a truck I was looking at online. Chris Steinke answered everything I needed and actually suggested to me one that came in a few days previous that wasn't posted yet. When I swung in to take a look, he had it ready to go for me. The test drive was relaxed not pushy in the least and when I noticed some very tiny flecks of over spray from the undercoating I opted for he gave me a free detailing for whenever I chose in the future (the flecks came out easy enough later that night). He's currently still working to find me a Tow Hitch, 3-4 weeks after the deal is already done! Top Notch service for sure and the truck is everything I was looking for.

Karen Parkin

Great service. Everytime I have gone to them I have gotten nothing, but EXCELLENT service from the Service Department.

Dave Trey

I needed tires for my truck and they pretty well had the best deal around. Their service on tires and an oil change was great and fast.

Rafal Ciupak

terrible service and work practices in the service/shop 1. aftermarket badge was improperly installed, made it right buy offering to replace it. installed it my self after 2. tire balance was off by 3-4oz after Kal Tire told me and rebalanced them and actually cleaned the wheel of weights 3.after an oil change, was still showing low oil after letting the truck sit for 5 mins, 4. tire rotation, they didn't reprogram the tire TPS sensors had to do it my self 5.mounting mud flaps ,they drilled multiple holes into the rear wheel well and just left raw metal to rust 6. undercoating, they didn't even clean the exterior paint from all of the overspray from undercoating,

J Yvinec

I've had very poor experience. I had an appointment on Oct 31 for my car. (I've had appointments prior to this date where I needed the parts which they never have in stock) It needed new parts and they didn't have them. They told me that they would call me back in two weeks. It never happened. I called them back after two weeks and told them I've been waiting and they said they'd call me back in a day. It didn't happen. Another two weeks later, I called the man who sold me the car and the service manager. They called me back within the day. (One month later) In the meantime, my car is still not completely fixed. (Dec 19th) I've been waiting for a part (again) in order to get my car completely fixed. Anyhow, service has been very poor! Think twice before buying a car here.

Peter Gyorfy

Very good , did the Express oil change and was very satisfied with the service ...

Pond Boon

Don't bring your Vehicle there. Terrible bad experiences .Manager never call us back either. Bad management there.

Wayne Lacko

Overall I am very satisfied and impressed with my truck buying experience at Vickar Ford. The sales associate I dealt with, Sergio Paulo was very professional and informative. I was especially impressed and appreciative of his after sale help in going the extra mile to resolve a vehicle issue. I would recommend this dealership and Sergio to my friends.

Hugh Paxton

My purchase was a telephone deal that was handled efficently and quickly. Price was competative. Car we ready when promissed. Dealer was helpful to us in licenesing Thanks

Barbara Krieg

Twenty yrs ago my husband and I tried to deal with parkside but walked away after having a bad experience so walking into the dealership again and alone was hard. I was greeted by a very friendly, smiling young man who was helpful in finding the right car for me. I am very happy with my new bright red focus and received many complements and I had no hesitations in telling them where I bought it. Thankyou Sam

Mylène Fontaine

Super happy with my experience. Amberley is awesome!

james feist

I have been going to Vickar Ford for over 3 years. I'm done with their poor customer service. Two of many examples , came in for oil change and asked if they can change out a fuse that was blown. Would have taken them 10 mins at the most to change. They said no make another appointment to bring it back. Second of many , Block heater cord warranty replacement , Truck in on Monday to have other service done, I asked about the if the block heater cords have come in as been six months. They said yes they are in on Tue and i would have to bring the truck back in. I said find and booked an appointment for Wed. Sat for 2 hours, truck went on the host and off. They told me that was the inspection to see what cord i needed as there was more than on for the truck and they don't have the one i need. I was told to come back, Could they not have done the inspection on Monday when it was there for 4 hours. They keep making these mistakes over and over again. They don't care about my time. Service manager said he will look into this and phone back, Its been 3 weeks and no call. Will now try Birch wood on Regent

EDWARD REYES

a big thanks to ANDREA he is a very good and easy to talk to i highly recommend him if you are choosing your next vehicle at vickar ford

Jacques Grenier

Recently bought out by vickar group not the same service as I used to get with parkside I have a maintenance plan which covers multiple comon wear items . 1 of the things they do is rotate the tires every service This time they didn't because they are close enough to being even well as far as I'm concerned there even because there always rotated parkside always gave me A-1 service And free mustard I left vickar ford feeling frustrated about the lack of effort on there part .

erik johnson

Great experience with picking out my new truck

Carrie Mckinnon

Fantastic personalized service that resulted in my dream vehicle! Thanks to Dan P. For taking great care of me. Best customer service I have ever had purchasing a vehicle.

Christy Ainza

BEWARE!!!before signing a contract. I bought a truck last February 2021 in Vickar Ford Main Street and the agreement that we had is 5 years contract together with the down-payment that they asked.Last week I did check my contract it says 6 years to pay and I did contact the salesman.At first he did remember that we discussed of 5 years then when I told him the problem suddenly he said he don't remember the 5 years payment that we discussed. I went to the office and still they insisted thats its 6 years. Out of good faith, we sign the contract without checking it.We will never buy a car again in that place again.Not recommended.

Pamela Robertson

Working with Sean, Kyle and Trevor was an excellent experience. Their commitment to customer service and doing everything to ensure we were able to get the vehicle we wanted will definitely ensure we are long time customers of Vickar Ford. Amazing team! Thank you!

Jed Morgan

Service was great !!! They fit me in no problem as i did not have a appointment. they really went above and beyond to help me out! Advisor was kind and helpful. Service manager was very friendly and knowledgeable, overall very happy with everything!!!!! Just need the restaurant back soon as i miss the free breakfast with service!!

reese gould

The entire team has been nothing but amazing! From their sales team to their management I couldn’t be happier with the service, friendliness and car that I’m leaving with. Thank you to the entire team that’s helped me find more in a car than I ever could have hoped for! Thank you all so much

Eric Hansey

I'm not one to leave bad reviews but this dealership is a disgrace to Ford. The service department is unknowledgeable and lies about completion dates, not once but three times. Bought the car from a Vickar dealership and they would not honor my gift card for an oil change (they said they would when I booked). They almost didn't cover my cars recall (which I was NOT notified of). Broken steering harness bolt which damaged my power steering entirely. The recall was finally covered as I threatened to call ford Canada and could have been seriously hurt. I was then charged for a front alignment because they had to replace the power steering.....(which is apart of the recall) Just an absolute joke of a company. Do yourself a favor and go to an actual garage for repairs because dealer ships will kick you to the curb once you drive your vehicle off the lot. disgusted with the lack of service.

Cindy Krowetz

Service provider Mike Mainella very accommodating and helpful. Made the visit seamless and hassle free.

Winnipeg High

Absolutely great experience, friendly staff, and straight up honest people. I would recommend them to anyone.

Sikander Singh

Quick and quality service. Staff is very friendly.

micheal leclaire

Great working with them Ryan at Vickar will help you find the car you want and in your budget too he did everything to help me find a great car in budget and Salar did everything he could to get me the best rate and payment plan

Dhell Lopez

2 thumbs up for JUSTIN ..of auto repair very accommodating and professional man your an asset and also to MITCHELL for taking his time to accomodate me this afternoon too with my questions . Highly recommended I'm looking to sell my 2007 Nissan exterra not looking for now to get a new car just for an appraisal .

Ruben Toews

First there was a good welcome , then very professionally shown me around to see what I asked for. I still believe that I should have gotten a better deal but I have to say all around very good service. Thank you guys.

Alvaro Faria (Devil's Advocate)

Brought in my 2013 Ford Fiesta in because of terrible front end noise. They found some things wrong but didnt give me any details on what "front stab ends" are. I also called this guy named Raj to figure out what front stab ends are and what is a shop repair order charge is. All i asked for was a quote what the parts are and how much are they. Didnt even get a quote in my hands. Raj also told me my lower steering shaft is clunky when turning..turned out to be spring bushings. I would give 1 star but one of the mechanics drove with me to figure out whats wrong. Vickar would have got 5 if they just told me what front stab ends are, tell me why i was charged for a shop repair order and return my calls. Is this how you treat your customers Vickar? All i wanted was information on parts and prices and follow up questions. UPDATE: just got back in town from my 2 month vacation and number provided by owner is no longer in service. Come to Vickar Ford at your own risk.

Don Puls

My very first time dealing with Vickar Ford will not be my last. I lucked out and got a great young salesman by the name of Jake who was knowledgeable and enthusiastic. Im a pretty tough guy to please but was happy with the whole experience. Great job Vickar.

Karen Cook

Service was fast and friendly. I am happy with my vehicle. However, sometimes little things are missed. I would like to see about accessories. I was told I’d get an accessory catalogue but I haven’t heard back. Otherwise, quite satisfied.

Don Boschman

My experience was very professional great attitude and friendly no matter what the staff took care of me and my wife Awsome I love my Ford

luis gravito

It was a great experience, Austin, Salar, are awesome people.

Jack Liu

After shopping around several ford dealership in Winnipeg, I finally bought my 2019 F150 from this dealership. I am very happy with my new truck. Sales manager Kyle and sales person Derek were very professional and friendly to help me went through the whole purchasing process. Kyle made the best deal to me compare with other deal and Derek drove me to the autopak to get my new truck an insurance. Highly recommended Kyle and Derek at this dealership if you are looking to buy a new truck.

Al & Bernice Crossley

Purchasing the vehicle was a pleasant experience no complaints there. However plastering "BUILT FORD TOUGH" on the back window of our Nissan didn't make any sense. The gas "fill up" turned out to be half a tank full, and I have left several messages at the contact number you have provided for feedback inquiring why the rear windshield wiper has no rubber at all on it.

Barb Nziggy

Been in 3 times for same problem and they keep saying nothing wrong with the phone I however am not an idiot and I know a car phone that's not working correctly ..so this will be last Lincoln I drive because I pay for results not excuses

Ben Le

Salesman tried selling me a 2016 F-150 for $21.000. Not a bad deal eh? Yeah only 262 bi weekly for 6 years. Do the math, something doesn't add up here (comes out to $37,728). And I got a "excellent credit score" according to him so can't be due to bad credit. He tried talking me into it for over 2 hours and I told him I want to think about it, but he just wanted a sale which he didn't get in the end because he was way to pushy. Just your average sleazy salesman trying to give you every trick in the old book and screw you over. Will never go there again and I will tell everyone I know to avoid this place.

Dwayne Newman

John at Parkside looked after me great, the Explorer was washed and vacuumed after the service and I was very satisfied. He also signed me up for their points program and explained how it worked and what they had done to the vehicle.

Kevin Heide

It was our first experience at Parkside Ford and after going to a few other local Ford dealers, we really appreciated the up-front approach we received at Parkside. Gerry Malenfant was very helpful and knowledgeable and knew how to deal with a customer. No hidden costs in the prices listed for leasing etc. Will definitely return to Parkside next time we are looking for a vehicle.

Terry Patterson

I normally do not write reviews on items I buy. But figured I would for the truck I purchased from Vickars. Andrea Masci was my sales rep. I put him through the paces for over six weeks trying to find me the right vehicle, which he did. If you want a sales rep that will work for you, keep you updated with what's going on and to be patience with you, if you're a mind changer as I was. Call Andrea Masci. He is a sales rep you can trust and doesn't pressure you into a situation you don't want to be in. Andrea, Thanks for being patience with me and finding me the right vehicle.

Jonathan1874 Garcia

BE CAREFUL! I recently purchased my vehicle here and I was literally pushed by the Finance Manager to purchased the warranty that I don't want. He told me that he will have to resubmit my application if I don't purchased the warranty and that it could result in my application being decline or even a higher interest rate. Yes, he told me this after they called me that my application has already been approved...hahaha. According to the Finance Manager, my approval rating is very high if I take the warranty because according to him buying the warranty will give the bank some assurance that I will continue to make my payment in the event that something goes wrong with the vehicle. Knowing that the warranty can be cancel within 30 day, I just signed the papers just to get him off my back because he continued to insist that I purchased the warranty. The next day, I emailed him to cancel the warranty but again insist that I should think about it first. Suggesting a warranty to a customer is one thing but pushing customer to buy it after repeatedly telling them that you don't want it, certainly feels like scam me.

Sylvia Krawczyk

From the moment I met with the salesperson Uday, he made me feel comfortable and assured that the vehicle I was purchasing was well within my comfort level and financial budget. Because of this experience, I will definitely be recommending my friends and family members to purchase their new or used vehicles through Uday at Vickar on Main. This is my second purchase from Vickar on Main and it won’t be my last Thanks for the excellent customer service from all of the employees at Vickar Ford.

Sam Imanuel Fortaleza

I have been to all the Ford dealership in Winnipeg and Parkside Ford Lincoln is by far the most welcoming and best sales associates who focus on bringing you the vehicle that you really want/need, no BS and no pushing you to what vehicles they have to sell (unlike other). Overall I had a wonderful experience purchasing my 2016 Ford fusion at Parkside Ford Lincoln with my buddy Jessy!

TheDarkwingDX

I trader in my truck with Vickar. I feel like I got a fair price. Things took a while to process, it kinda had me spooked, but everything worked out just fine. Everyone I interacted with at the dealership was very personable, so when I reflect back on it, ignore the spooked feeling I had, it was a nice visit.

James Bennett

Re 5 stars... can you give me a new truck with low payments and no credit check? I might give 5 stars for that? I gave 4 stars because i found someone else's key in my truck when i picked it up and had to walk it into the office.

Irene Semaniuk

First off, we were able to walk around the show room on our own, with the sales reps giving us our space. Good system in place: 1) met with a Manager to determine what we were looking for & went through some of their inventory. 2) our sales rep: thorough explanation of inside & outside components of the vehicle before the test drive. 3) our sales rep ensured that all our questions were answered, if not by him, than by another Manager more in the know. 4) respectfully gave us some private time to discuss on our own. 5) professionalism displayed throughout our negotiations (vs hard sell tactics). 6) Another detailed run through when we picked up the vehicle, syncing my cell, etc. End result - a satisfied customer. Thanks Vickar Ford! Just waiting for my call to play the Vegas game! :)

ProudTo HaveServed

If I could give more than 5-Stars I would gladly. I will briefly share why this experience with Uday, Salar & the Vickar team was positively a polar opposite experience than another Ford Dealership in the City (one who quotes themselves as the #1 Volume Selling Ford Dealership in Manitoba) I was wanting to purchase a Bronco Sport; which I respect were (are) hard to come by at this time. It’s basically a purchase unseen situation. I had visited another dealership who found one for me (from another dealership) - and they had me initial a scrap piece of paper, put down a deposit, and fill out a credit app for this mystery Bronco. Found out later that day, that unit was sold. So they (this other dealership) found another. I repeatedly asked over a week or so where this vehicle was located. They wouldn’t tell me, and in fact got agitated when I kept asking. When I sent an inquiry to Vickar, Uday got back to me very promptly. He told me where one of their Broncos was, and agreed to a $1000 off if the vehicle wasn’t delivered to their lot by the latest date he had mentioned. The “other” dealership was not happy about this and tried to bully me into staying with them; threatening to keep my deposit, seeking possible other penalties, and questioning my integrity as a man, and as a Veteran; which sealed the fate for them immediately. Uday and the Vickar team were very quick to make me feel comfortable & confident in their system, and excited about the Bronco they were bringing in for me. It arrived many days before the deadline Uday gave me. One evening I get a text with a picture of one of their drivers smiling with a thumbs up in my new Bronco. The Finance Manager, Salar was funny, courteous, and took the time to go over honest options with warranties & such. An amazing experience. Can’t believe how 2 dealerships could operate so differently when they sell the same vehicles. Thank you Vickar!!!

Rick Ruud

Great place .. solved issues quickly

Carol Mydlo

Professional and very friendly service. Was kept informed of all of the services being performed on my 2015 Ford Edge. No extra or hidden costs. Was able to have my vehicle 30 minutes sooner than expected which was a complete bonus.

Ryan Kraemer

In for oil change. Offered a premium service and explained the benefits of s lifetime engine warranty. Free breakfast with oil change. :)

Nuno Luciano

Amazing dealership and staff, from the first moment we walked in we were treated like family Noah Belkin our salesman was an absolute gem made sure we got everything we were looking for and Len Peech went above and beyond to make sure we got the best deal we possibly could highly recommend going to vickar ford and make sure to ask for Noah Belkin or Len they will take really good care of you, you wont leave disappointed if you go see them. And also a big thank you to Mr Sacco

Paul Shaughnessy

I originally dreaded having to deal with sales personnel but was quickly put at ease, made to feel comfortable by Shawn Henke, and the rest of the team were very professional, fun and helpful. The Ranger is wonderful and I love it. My wife does to. I do not say this lightly but Shawn Henke is as influential to sales as The Beatles are to music. I entered the showroom uneasy but finished feeling like an old friend. Thanks for making it a pleasure. Stay safe and well. Paul Shaughnessy

Justin hunstad

Bought my ford edge from this dealership. Paid for extended warranty. Getting the dealership to honor the warranty has been a horrible experience. I've brought in my ford on three seperate occasions to the service department to get a single issue dealt with. The service rep will give you lip service but not follow up. I've had to bring the car in repeatedly over a ten month period. Each time the rep says he will file the claim and get back to us. Never does. When I finally got the service department to follow through on fixing my issue I was told it wasn't covered as it was over 70000km. No kidding. If I didn't have to spend ten months worth of phone tag with the service reps trying to get one issue dealt with I wouldn't be over 70000km. All for a $220 repair. NEVER EVER deal with this company. RUN far away. The customer service is horrendous. Just scroll down through the reviews of this place to see similar experiences with customer service. It was great while under Parkside ford. The new Vickar is awful. The response is always the same, "thanks for your feedback."No attempts to even rectify the errors.

pca inc

My experience with Vickar Ford was amazing. I felt comfortable and every question I asked was answered quickly. COVID restrictions were practiced and for this I was very much appreciative. My time spent resulted in the purchase of my new Ford Escape and I am over the moon happy with it! Thank you for a very positive experience. I would recommend Vickar Ford to anyone who is looking for a new vehicle. Carol Jones

Cory Ruppenthal

I have been a loyal customer for well over a decade having my vehicles serviced at Parkside Ford. The excellent customer service is what keeps bringing me back. Recently, I was on a lengthy road trip. I was 2000km from home and my oil light came on. I stopped driving and called Parkside Ford. I told Trevor what happened and he walked me through what to do to get the vehicle back to Winnipeg. Trevor is a knowledgable, caring service advisor who went above and beyond his job. He called me while I was driving back for updates, he logged how much oil was being lost, and had my vehicle in immediately upon my return. Trevor takes a vested, genuine interest in the satisfaction of his customers. Upon returning home it was discovered that there were substantial leaks within the oil seals. Without Trevor's help on this issue, my vehicle would not have made it home and I would have been forced to purchase a new vehicle. Everyone at Parkside Ford has always been very helpful and informative to me but especially Trevor. When getting my vehicle serviced he is the one I trust. Thanks for going the extra mile for me. It is definitely appreciated.

Paul Mann

Ryan, the salesman I dealt with made the whole process factory ordering a new Bronco sport as simple as can be. No complaints

Ashley Cordeiro

Absolutely would never recommend this dealer ship to anyone. I was charge over 10,000 and after only having my Ford Escape for 9 months was told I need all bran new tires. The sales guy never returned my calls after I message him about wanting to trade my suv in and was so rude to me. After he found out I didn’t want to deal with ford again he could careless about doing what he could to win me back as a customer. The WORSE DEALERSHIP BY FAR! and when u walk in the ladies sitting there couldn’t stair at u anymore than how they were! Really unprofessional all around and hate that I trusted them and all I got was a useless suv that needs brand new tires and rude staff

Andrei Cotori

Very friendly staff, went out of their way to offer the best deal possible out of many places. Henry was an awesome salesman. I left with the truck I’ve always wanted. Definitely recommend!

dave baker

I was absolutely happy with every aspect of purchase. The truck is amazing and came so clean I didn't want to get it dirty. The sales associate I dealt with went above and beyond to find a vehicle that was a perfect fit for my family. I will be recommending vickars to anyone I know who may be looking for a new or used vehicle. P.s. my quad looks awesome in the back.

Cory Hall

15 days they had my car had to take to.another shop felt like my car was a hostage only offered to rent us a replacement until we demanded our car back stay away

heidi cook

Since it changed to vickar the service department has gone way down. They brought in Mike from who knows where to alienate long-standing customers and send us searching for a new service garage. Went from a five star place to minus five. Update: got a call from Tom the service manager the day after posting this review. He wanted to make it right, but not until the next time I come in. I went back because they had my tires in storage. Had a flat the day after they changed them, needless to say they didn’t make it right.

Christa Beck

the experience with the body shop was very good and work was done prompt and satisfactory. the even cleaned the vehicle inside.

A Bach

Purchased a 2014 Ford Escape from Parkside Ford. Henry Klyke looked after my sale and was by far the best sales associate I have encountered through any of my past purchases or test drives at any dealership. Very knowledgable, helpful, understanding and patient. Have referred others to talk with Henry.

angie petiquan

Terry always gets me in the vehicle I want. Awesome Job Terry! It's like he looks after the middle man. I like the way he treats you like a customer and not just a commission....Good Job! I'll be back in 6 years looking for a luxury SUV.

Kay Arunkiet

Drop the truck Ford Explorer 2017 off to check the rear noise, and was told that the truck needs a new rotors and brake pads for rear. agent told it would costs $550 plus tax to replace. Final bill came out at $824.16 . They charge $139.95 for inspection, and other fees on top of $550. Very disappointed , I will never do any service or business there again.

Glenn Morrison

I have had extraordinary service from Kyle, Jake and Salar. They go beyond what you expect and I would recommend them and Vickar to anyone that asks. I am truly grateful for them all. Also Steve and his crew in autobody go beyond what you expect.

Donald Feenstra

Excellent !!!!! Professional Customer Service Large Selection of Vehicles ad Great Prices.

Carlos

salesman Andre was very unprofessional, dishonest, using anger as a motive to push sale. I have been buying my vehicles at dealerships for years and this is by far the worse experience, I never knew salesmen are allowed to insult clients. I emailed about the new f150s, got through with andre I asked that pics on autoTrader seems to be missing photos of the productive screen/gauge cluster, he said these are all upgraded for the 2020 model year, i went to the dealership and its the old LCD screen display, he told me he thought I was talking about the infotainment sceen which I was very clear in my words.anyway I gave him the benifit of the doubt and asked which one on your lot has what i'm looking for. Then he came back with a truck which is obviously out of my price range then he does the usual like other dealers where they say "let me talk to my manager" then comes back with the "I can give you an extra $$$ for your trade and take an extra $$$ off the vehicle" which was still obviously above my price range and this is the part where he started being pushy and start giving me attitude and getting angry with me telling me to take it and I'm not going to find a better price anywhere. Told him no thats okay and Midtown has the model I was looking for with the features and he couldn't price match or honor my millitary discount which is okay. This is the part we were outside looking at the vehicle where he yelled out and started throwing his hands and said "YOU SEE WHAT I MEAN" I'm wasting his time and start getting pushy at me, stargerd frowning and giving me attitude. IN FRONT OF OTHER PEOPLE (another older male employee saw and turned a blind eye). obviously I felt embarrassed and wanted to leave so I did. after all that he spam called me and I didn't answer, he left a voice mail and texting saying "I know you are mad at me but that's okay", midtown ford is lying to you to get you there and what I want dont exist, they are just telling you that to lure you there". He insulted me at the dealership and after I left he called me and told me he doesnt care and other dealer is lying to you?. Guess what I went to midtown they had EXACTLY what I am looking for and obviously I bought it, they were even able to honour an extra $500 for my millitary service as discount. he is by far the worst sales person I have ever dealt with. He went from making small talks to telling me to get lost if you are not buying this. He knew how he was but obviously I'm assuming management must be lax if he did that and expect to just walk away. I'm sorry I find it hard to recommend this dealership.

Tracy Robinsn

I had my vehicle in for an oil change and was informed it had an oil leak- that I thought was fixed in April. To have this repeated 6 months later is concerning. The problem has either recurred or was not fixed right in the first place. It is a leased vehicle that I have had for only 20 months with low mileage.

Steve Morowski

The chef&owner takes alot of pride in his food and customer's service.

Kelly Smith

I was very impressed with the parts department and the repair shop. I took my car there for a repair on a Friday morning with no appointment and they made sure it was fixed before the end of the day on a long weekend too.

C l

Went in to buy a used vehicle wouldn't budge more than 1000 was told they would lose money at list price don't expect to buy used vehicles from them unless its at listed price, terrible used vehicle sales mangers. Be careful, some of the used vehicles had bald tires that claimed passed safety

Andrew Lalonde

Went for $90 oil change,tire rotation,brake inspection and multiple points inspection.The tire rotation never happened and the brake inspection couldn't have happened because the locking wheel nut was in sealed with tape bag never used,plus under coat issue wasn't addressed.That was my last $90 oil change!

Linda Ballantyne

Got a car right off the showroom floor!! Edge with all the bells and whistles! Great service, very helpful staff, flexible, my time was very tight but they made it work! Need a new vehicle! Go to Vicar Ford, 2000 Main Street.

Brad Herr

Friendly staff, Scott the Body manager is great to deal with. Job is always done to your satisfaction. Take all my vehicles there even if their not Ford's.

Jason Perfumo

Excellent professional staff! Dom, Len, Jake, Darcy, Nikki and Les were helpful with all of our needs. We have bought new cars from many dealerships in the city and have never been treated better than at Vickar Ford! This team treated us like gold. It is nice to see outstanding customer service at its best! . We will be repeat customers and recommend you to anyone looking for a vehicle. Thanks again! Jason and Christine

L D

Ken and the mechanic who worked on my car were great! Got my car back clean too. Great job! I’ll bring my car here again next time. Thanks.

Roger Lavallee

My service guy was very helpful and called as soon as my truck was ready

Daniel Lang

This is my second vehicle with Vickar Ford and my sales associate Andrea Masci, and I have to say he is the best sales associate I have ever done business with! Andrea is honest, to the point and does not waste time on putting together the best deal for us!

Tim Clancey

The Escape ticked off a lot of the “boxes” for me.

J

Great service, after some waiting they were able to find the truck I was looking for.

danny fischer

Great staff!! Lots of great product!!

Lonny Ross

Ryan Porco was our salesman. Delightful to work with. Extremely well informed on the Ford vehicles and very helpful choosing the right vehicle for us. He was polite and professional and we never felt pressured to buy. Matt Henry the finance manager we met with and he was extremely helpful and patient with our additional warranty and financing needs and even stayed late to make it all happen . We are extremely happy with our experience and can’t wait to meet the service people for our first oil change. Great Job ! Lonny and Shelley Ross

Kevin Krempin

Staff was very friendly and helpful. Would definitely go back and recommend to go there.

Dave Gibson

Great Experience dealing with Zach in parts, very professional!!! Thanks for all the help Zach!!!

Tanya Girouard

Chris is a professional and took care of all my needs even though I haven't bought a car from him yet. Great service from him :)

Sam Courchene

The service was great excellent work

Rebecca Drain

I was able to upgrade to a newer model of the same vehicle quite easily. Sales staff were all very helpful. I would recommend Vickar Ford to my friends.

Justus Schmitz

Good service, friendly staff, no complaints from me. They did everything the best they could and I couldn’t have asked for a better truck or better service!

Darcie Fehler

Chris Stienke helped me buy my last 2 vehicles and both times he was very knowledgable and helpful in getting me the best deal possible!! A++++!

Nic den Ouden

I have been very disappointed with my vehicle situation, I've been without my vehicle for two weeks now after it suffered a catastrophic failure. My warranty rented me a car for 5 days. I've made two payments since my vehicle went down both payments were made when I was unable to drive my vehicle. I've missed a weeks worth of wages as I work outside the city and am unable to get there. I purchased a new vehicle purposely to avoid the situation I'm currently in. This whole situation has left a very bad taste in my mouth with ford and how they back their vehicles. I'll be looking to trade my vehicle off and purchase from a different manufacturer.

Carmel Desjarlais

Very friendly service and our visit was fast and painless!

Barb Queskekapow

Good morning. As far as I can say everything was easy for me because you guys did all the work required. All I had to do was tell you what I wanted and you did the rest. All your staff were very helpful. I also believe your staff were honest and they helped me and explained to me what I need to know. I had questions that were answered and we (my two kids and I), were treated really good while we waited there. Cant thank you enough.

Dhhrhfj Dhhrnfj

Very bad customer service . We went there for appointment no one attended us . Even no one say hello . We waited there and waste our time . I took off from my job for appointment. They just ignored us

Veronica David

Submitted a request for a quote online on a Saturday night and drove off with my new car just days later. Noah was in touch quickly and made sure I had everything I needed every step of the way. Financing was made simple with Mathew too, he is thorough and efficient. All around excellent service.

Lisa Murdock

I was referred to this place by a friend who told me the team at Vickar Ford are excellent and will work with you to get exactly what you want on financial terms that are acceptable to you. I went online and submitted my name as interested in a vehicle. I soon got a call from Noah, a friendly sales rep who worked to get everything I was looking for in a vehicle. The finance rep James worked the financial end of the purchase. I am very pleased with the fast, friendly, and understanding service I received. I highly recommend Vickar Ford to anyone looking for a new or used vehicle.

Louis Why

Dealing with Vickar Ford was a disappointment ???? I recently purchased a 2021 F150 I received a call stating I was approved for a new truck I went in to pick up the F150 Truck that I tested drove 2 days prior Under go faith, I requested they have truck ready because I was in a rush that day While signing papers the salesman, stated he would go get truck and switch over plates He stated it filled up and ready to go So after signing papers I jumped Into the truck and took off While driving home, which was a hour away I noticed things seemed different and noticed this was nit the truck I test drove I went back a few days later to Vickar and discussed this matter and was told by assistant General manager they would call me back which never happen I had to call and email the general manager named Len Len stayed he would correct it It has been over a month and still never had things corrected So Buyer beware with this guy's!!

suzie goulet

Henry was awesome, very thorough ahhnd helpful with his part of the vehicle purchase process We then met with trevor for the finance part and that's wherefeel Vickar dropped the ball. Trevor neglected to tell us about the warranty on our first visit, which left us with many questions. When meeting again to finalize the finance, We felt like we had to make a quick decision on warranty or not.. trevor also forgot to discuss undercoating options which I would have included in the finance..just feel like trevor did not value our business or time.. had to leave to go to the gym on both visits.

balraj dhaliwal

Service done on time and was offered a free service for first time.. The guy whom i talked to was really helpful and kind helping..

Keara sookoo

Bought a used 2012 ford f150 july 27th 2019. Salesman was okay but still didn't make up for the rest.

Tim S

Great store to deal with. Love their no appointment quick lube service. Took less than an hour and the restaurant and their lounge are a nice touch

James Crofts

Purchased a Ford explorer from parkside a month or so ago and loving it. Our sales guy Sean Roscoe was awesome. Very friendly and informative. So good im hoping to deal with him again soon for my girlfriends new car. A+++

patty sinclair

Soooo disappointed in Vickar Ford. Made an appointment to have my truck serviced: for the SECOND TIME IN TWO MONTHS for the same "Park Aid Fault" and this time a new light "Reverse Brake Assist Unavailable" while making my appointment, I informed them that I would need a vehicle. I live two hours north of Winnipeg, have health issues that I am dealing with on top of all this, get to the dealership, no rental vehicle available. No manager to discuss this with. ???? Should of bought a DODGE or CHEVY! Never ever buying a Ford again

gsuderman

Unbelievable experience. Shawn H and Kyle D made sure I got exactly what I wanted at the price I needed. Can't say enough about how pleasant the experience was.

L G

Such terrible service! My fiance ordered a new car from them only to find out 12 weeks later that they ordered the wrong car. When they located a car in Regina, they told us that instead of having it expressed shipped here (the right thing to do), they wanted us to drive to Regina with a dealer car to trade off for our car. We ended up going with a different dealer in the city and are MUCH happier now. Terrible customer service and no attempts to really make amends. Wanted to warn those thinking of going here.

Gary Hawkins

My sales lady did proper demo my new car. She didn't lift the hood and explain anything. I sold cars for 4 years. So I knew what to look at.