Reviews of Eastern Chrysler Dodge Jeep Ram (Car Concessionaire)

Justin Foti

This dealership has changed significantly since I last made a purchase. Staff are very friendly, helpful, and treat you like family. Even after having not spoken with any of them for a very long time, they still remembered who I was, and the customer service is outstanding. Prices are extremely competitive, and if they don't have what you are looking for, they will find it for you. If you're shopping for a new vehicle, I would highly recommend checking them out.

Soban Faiz

Amazing and very kind customer service would highly recommend to anyone buying an FCA vehicle. The sales manager is a genuine highlight of the experience since he is very professional and very good at handling customers along with the sales staff aswell

Denis Cote

A continuous effort to sell items in a vehicle that’s not necessary needed, staff is polite but if I didn’t know my own vehicle I would have been sold a brand new battery when the old one was just fine. I had previously given them 5 stars because of their professionalism and courtesy while having repairs done due to a recall on my vehicle but was made all to aware of their attempt to upsell in regard to my battery and other items. In addition they would continue to call my number and ask how a vehicle (which I never owned)was doing and that it was in need of repair. They only stopped after I had phoned in 5 times to complain. I never give 1 stars but at the same time I don’t want the elderly or untrained people to be taken advantage of.

Kelly Francis

I went to Eastern when I found a Ford Explorer on their lot (after an exceptionally negative experience at a nearby Ford dealer) and had the best car-buying experience ever. From my initial email being responded to by Parm, to signing documents with Jeff and going over final details with Ivanka - the experience was so great and so painless. Even the negotiating didn’t hurt much. Ivanka even worked some magic to ensure I was happy with my Sirius subscription. I’m so happy with my experience, I’ll be bringing my Ford to a Dodge dealer for service! many thanks to the team at Eastern!

Bobby

Hey All, I would like to share my personal experience at Eastern Chrysler. From the get go it was absolutely Awesome. The Staff are beyond helpful and i cannot express that enough. A Shout out to Matt, Tim, Ian and Rod You have all been Fantastic! You all Made me feel very much at home. I will always recommend people to at least making Eastern a for sure stop if you are looking for a new or used Vehicle. I will be a return Customer. Thank you Eastern! Lovin the JL!!!

ojamoi

In 2012, after 3 months as landed immigrants, we embarked on a search for our first car. We visited several major dealerships and finally found one who would assist us. We received less than satisfactory service. Even so, when we decided to switch from our car to a minivan, we decided to re-visit that dealership in our search. Again, poor! We visited several other dealerships, nothing. Finally, we went to Eastern...and met Phu! He made us feel welcome with his friendly and courteous disposition. Phu was able to expertly identify not only our needs, but also fulfil those needs. He was beside us throughout the entire trade-in and purchase process. Phu kept in touch with us through regular phone calls right up to the day after possession was taken of the vehicle. He followed up a week later to ensure that we were still satisfied with the purchase and to reassure us that if we had any problems, he was just a phone call away. We were so happy with the service that, of course, we couldn't stop talking about it. As a result, we were able to recommend a friend to Eastern - and Phu - who made our friend happy too! Recently,when we brought our vehicle in for an unscheduled service, Phu went above and beyond his duty to leave work and pick my wife up from our home (I was out of town and the shuttle service was unavailable) and take her back to the dealership to retrieve the van. We have truly made a friend in Phu and the Eastern Chrysler family. We will be going back and take others with us!

MrWutchuneed

I brought my car in as I thought my cv joint was going as I heard rattling while driving . I brought it into the dealership and they told me that it was just loose Lugnuts. So they billed me $55 to check the problem and tighten lug nuts , fine . A Week later it was about to snow and I tried putting on my snow tires, the only wheel I could get off was the one that they checked with the CV joint as I have aluminum rims that were on the car for seven months for the summer season. The only tire I could get off was the one that they checked the CV joint . So I returned to the dealership and requested to get my two rear tires and passenger front tire loosened so I could change to winter tires as I could only get the one winter tire on . It was supposed to be a simple job, loose and three aluminum rim wheels as I already had one winter tire on the car already and explain to them that I only needed the three tires looked after. I went back to the dealership after they called to tell me that my car was ready and the girl gave me the key saying there are two cross thread studs but it’s all good to go. I get to my car and there are only three Lugnuts on the tire I asked them not to touch as it already had a winter tire on it. I went back into the dealership asking where my other two Lugnuts are. She didn’t know so she called the technician that worked on the car. Have I not seen this I could have driven off and lost a wheel causing an accident . So the technician came out and explained to me that there were two cross thread studs. They were not there a week prior and I had no problem getting my winter tire on that tire. I still don’t know why they touched that wheel but all of a sudden had damage to two studs on it. I called and talk to a manager named Jimmy and as I explained my story he kept trying to talk over me telling me that the cross threads happened when I was driving with the loose Lugnuts. So then I asked him why was that not on the first invoice when I brought the car in for the CV joint initially?And why did you guys touch a tire I asked you guys not to touch as it already had a winter tire on it? None of his answers made sense and he was just trying to talk me in circles. He even told me he could cut the price in half for me which was nice but Why should I have to pay anything on something you guys damaged? I called the dealership back asking for Jimmy’s manager to call me back and left my number and still haven’t heard back. Very unprofessional and shady , I’m disgusted. Thx for the damages eastern ! The only happy customers at this place are the ones purchasing brand new vehicles. I definitely don’t recommend anyone bringing their vehicles in to this place for repairs . Save your time and money and go elsewhere .

Harjeevan Brar

Great service at eastern chrysler, the salesperson name was dilkash. very cooperative and kind person reccomend it!

Kelly Crerar

I've purchased several new and used dealerships and I have had mostly good experiences. When I was looking for a new vehicle, not committed, looking I met Mark Strobinets of Easter Jeep. It took us 4 months to find the right vehicle, and while everything wasn't perfect, he was honest, open on his process, never pushing, always consistent. It's a difficult role to play when you sit in the middle of a customer and your manager/dealership whose primary job it is to make as much revenue as possible per sale. But both Mark and Obie crafted the perfect deal and enabled this sale to happen. Mark and I spent over 12 hours together, which may not seem like a ton, but this was one on one on busy days, trying to make this deal work. If you looking for a great salesperson who can help you make a good decision, and a dealership/management who can make the right deal to suit your needs, this by far is the best in Winnipeg. Great job guys. I will be back.

Chris Derkach

After recently having my Chrysler vehicle of 7 years written off, it was time to being the search for a replacement vehicle. Not wanting to have large repair bills and needing a reliable vehicle, I looked at all options. Honda, Toyota, Hyundai...but none of the vehicles or the experience felt "at home" until I walked onto the lot of Easter Chrysler to check out a shiny blue 2015 Chrysler 200 that had caught my eye. Aware of pressure tactics that accompany vehicle purchases, I had received some referral recommendations on product advisors to ask for at Eastern. As I was walking towards the vehicle, Braydon met me with a smiling face and was very casual as we chatted about the vehicles on the lot. I pointed to the blue 200 at the end, and we were off to the races....literally. Braydon made things easy. His knowledge and approach to finding a vehicle that suits your needs and that would fit your price level was very appreciated. It made the whole process less of a burden and injected "fun" into the environment. I really appreciated his friendliness with my 2 young kids and making them feel at home. Braydon made us feel apart of the "family", and eased our concerns - even offering to take the kids with us on a test drive in the car seats to see if there was enough space. From there the decision was easy. Braydon directed us the rest of the way, working with Roger Dorge and Dorothy Cadorath in the finance department. Dorothy made all the options clear and easy, and applied to a few financial institutions to make the process quicker and see who would respond to the finance application sooner. For years I have heard that Eastern is a family centred business, and Braydon and the rest of the team supporting him made us feel like family in our purchase. Thanks Braydon and team for helping us find the best vehicle for our family.

Mike Rempel

Nice people... When a vehicle gets sold every sales person and the sales manager come to shake your hand and thank you for doing business with them. Very friendly staff. Not great parking

Lovepreet Singh Gill

Great Service, Great Deals.. Specially Artem you are great Buddy.. I like your service and way of dealing.. Recommending to go there if you are looking to buy a vehicle.. Thanks to All Team…

Dion Semeniuk

I had the pleasure of dealing with Mike Shaw, who Meagan kindly suggested I go see as she was busy with other clients at the time and didn't want me to wait around. Mike took care of me right from the beginning. I told him what I was looking for, Jeep Wrangler, and he let me take the 2020 Wrangler out for the afternoon to try it out. He was a no pressure, very personable, and a very transparent salesman and treated me with respect. Mike understood my position and what I was expecting and made sure all my questions and concerns were answered without any BS. It was an easy and pleasant transaction and walked out the next day with my brand new 2020 Jeep Wrangler. Ian was as well, great to deal with and go through the paper work. All around, it was a great experience.

Rob Spafford

I had the pleasure of having Mike Ens , Matt Henry and Dorthy Cadorath, help me purchase my 2015 Dodge Ram and had no sales pressure what so ever I felt welcomed and was such a warm ,fun atmosphere in their dealership. I would certainly recommend Eastern Chrysler for your next vehicle. Thanks guys !!

Debbie Schmidt

Although I have never purchased a vehicle from Eastern Chrysler, I grew up in West Kildonan and still live in West Kildonan. This business has been around what feels like forever. No business can last that long without knowing what they're doing and satisfying their customers. Well Done!!

Alison Boyd

Want to say a special thanks to two individuals, their service was top notch and deserve recognition. First one is Susanne Klassen from sales. She deserves five stars, very friendly, professional and knowledgeable. She made our experience quite enjoyable and welcoming. Secondly, Ian Koslowsky the general finance manager. Not only is this individual extremely professional, his knowledge is extensive. Excellent customer service and took the time to cover all forms of our questions. He made our time at the dealership memorable, quick and hassle free. Also like to thank Matt & Rod the managers and the rest of the staff. As soon as you walk in this establishment you are greeted and the energy is this very welcoming and upbeat.

Kathy Einarsson

Eastern Dodge Jeep Chrysler provides to total package! As a customer I was treated like they really valued my business. They know what they are talking about and have answers to all my questions. After purchase service is all there ; Service, Collision Centre (Autopac), and a rental centre. Makes me feel like they still value me as a customer even after the deal is done! GM Frank Veert has a remarkable team! I strongly recommend Eastern Dodge for your next vehicle purchase!

Taimoor Khalid

No matter what happens, make sure you don’t have to deal with ANDRE CLARK. He does not stick to his word. Worst experience ever. Their service sucks. I highly recommend being without a car than getting it from Eastern Chrysler. I was really stressed until I took care of everything myself which cost me 100s of dollars.

Tricia D

Came in today to inquire about winter tires and was assisted by John Reyes. He was super helpful and would definitely recommend to everyone!

Nathan Wild

I'm on my second vehicle from Eastern, and have been very happy with all aspects of this dealership. The sales process was less painful than other vehicles, particularly due to Dorothy in finance who was very clear and consummately professional. I've had great experiences with the service department here as well.

Lakhi grewal

Hello, I am writing this letter to personally compliment of your customer service delivered to me by all especially by IVANKA on my visits to buy a Dodge Ram truck. She is very professional and answering all questions with valid solutions. Her efforts and hard work worked really well. Your professional attitude of dealing with your customers deserves appreciation. Thank you for wonderful experience. Wish you all the best for future.

Curtis Borkowski

Thomas was great to work with, very knowledgeable and accommodating with everything! Super nice guy along with everyone else at Eastern Chrysler, would definitely come back for my next vehicle!

Grant Williamson

Purchasing a "new to me" truck was a seamless experience from start to finish. Jesse and Jeff took good care of me through the buying experience offering me a great trade in value and ensured I was set up with extended warranty on my new truck moving forward. Daniel in parts set me up with all the accessories I needed to make this truck my own. This is the first used vehicle I've owned, and I have to say that it was detailed to showroom conditions when I picked it up. Thank you to all involved for getting me into my new Silverado!

Sarfraz Khan

The whole team of eastern chrysler helped me alot in getting into Ram 1500 2019 specially Ian(General finance Manager) and Howenn(Product Advisor) fantastic people.On top of that they give me free running boards, mud flaps, and free 3 oil changes.So far I am enjoying the truck and I will definitely going to recommend it to my family and friends. And I will definitely going to do more business with them in future. Thank you so much Eastern Chrysler.

Scott Sladek

This is the first review I've written I hate them but here goes..My experience with Eastern Chrysler sales : From the moment I entered, everyone was outgoing and cheerful, without being over the top. I was show to my sales coordinator in short order. I must admit I can be a bit of a tough critic when it comes to these sort of things. When thousands of dollars and your future happiness are on the line... who wouldn't be ! My Coordinator listened to what I wanted , and built my Wrangler with my wife and myself. I was very adamant about the color and options of my vehicle. Even so far as to say I wouldn't compromise on the color, As wranglers offer a special color each year. I made Andrew work pretty hard to find the perfect vehicle, he had all kinds of patients with us. Even so far as to entertain our thoughts on a completely different vehicle. we spent about 45 mins walking around the lot discussing our choices and needs. When we returned Andrew was awaiting us, keeping himself free for us. ( Thanks !) At this point we had a movie to get to and were a bit rushed Jason ran the numbers in short order, they hurried us into Dorothy's office to fill out the final costs and choices (like extended warranty) in what must have been record time :). Short of it, The experience was very smooth on their end. They did everything to make our time there informative and easy. I picked my new wrangle up today and I can't say enough about how good everyone at Eastern Chrysler were to my family ! Would I recommend them ? 11 / 10 !

ryan butz

Very poor customer service, have to chase them just to find out what’s going on with your vehicle. Also being stuck on hold for over 30min and then being transferred again just to wait on hold is not very professional in my books would not recommend this dealership.

Darryl Clyde Bordios

Eastern Chrysler service is top notch. They did have my vehicle longer than expected but they kept me informed of the progress daily. I went to another shop and was quoted much much higher than what I paid at Eastern. I worked with Amber who is my new favourite service advisor. Thanks for taking care of my baby! When it’s time to trade up I’ll definitely come back!

Z Leon

Excellent customer service!Artem is the best sales guy I ever seen before he always willing to help. Raj the finance manager who is very professional. Very pleasant shopping experience .

Janice Cournoyer

The best people we have worked with to find us the right vehicle at the right price. Always friendly and helpful, never pushy. They have wonderful promotions that are fun also.

Rees Snow

Honestly, I have never shopped here, BUT, my friend purchased a car from here and I feel like I need to express my concern. They screwed him over. He may not have been an informed buyer but this establishment took advantage of him. I’d recommend that every person who considers shopping here thinks twice, or at least completely understands how the process of buying a car works because at Eastern Chrysler, they DO NOT look out for the buyers best interest. They only look to fill their own pockets.

Fra B

When we arrived at Eastern, we were quickly greeted by Gina who was incredibly helpful and truly listened to what we had to say. We never felt pushed into anything and they made the car we wanted work for us. Highly recommended!

Jayehem's CUBE

Very friendly staff. Good location. Lots of vehicles to choose from.

Amanda T

I drove all the way across town as I saw a Jeep I was interested in. The service I received from Serhiy as my salesman and Ivanka as my follow up person have been great! They have both been very responsive and helpful with my first Jeep purchase!

tinad dris

I had been corresponding with Tim Masters for a couple months. Trying to find the right Caravan. I finally located one at the dealership to test drive. When we got there the van wasn't the right one for us. Tim had shown us another one that was very similar with some extra features. The only thing was that it was a bit more than we were looking to spend. It had just been traded in and Tim wasn't too sure on the price. Once we saw the extra features in the van. We knew couldn't to go backwards. Tim said he'd chat with his manager to see what he could do. We hadn't heard back in a couple days. So we figured it was a no go. We started looking elsewhere. We ended up finding the same type of van. In our price range. We are sad that we weren't able to purchase from Tim. He was a really cool cat. Thanks for all your help Tim.

Daniel Vanderhooft

Gerald was great. Helped me with both of my vehicles recently. Great and timely service!

Pppp ZZZ

Good and friendly service here with Megan!! She is helpful and help me to find my perfect car! She deserves a hundred thumbs up!!

Caleb Schroeder

If 0 stars were an option I would. I bought the 5yr/100k power train warranty, and every time I take it in they fight me tooth and nail saying my issue isn't covered. I'm not trying to be cheap, but when you spend 5K on a warranty, you expect they'd cover it. Then the last time I left a review I got a call from their GM Frank Veert at the time, and asked me to take down my review...how pathetic...the GM called me personally to take down my review! These guys need to lose their dealer license. I would never recommend anyone going here because you'd be better off lighting your money on fire and watching it burn.

Bernice Catcheway

Wow, miracles do happen. Thank you LORD Jesus, and thank you so much to staff for your kindness and amazing service. A HUGE THANK YOU TO RAJ, LIAM,SERHIY AND IVANKA YOU GUYS ARE THE BEST!!!!

Steve Mcgillivary

My wife and I have got our 2018 Dodge Grand Caravan from Eastern Chrysler and the staff was great with exceptional service. Would definitely recommend to anyone looking to trade or purchase a new vehicle.

Shane Clements

Purchased a used truck from this dealership a couple of weeks ago(Dec 29). When they sent me out for a test drive the vehicle was covered in snow. After we closed the deal and I came to pick up the vehicle, I noticed a massive dent in the hood which was not visible on the test drive due to the snow on the truck. The sales associate acknowledged that it was there and we both took photos. I contacted Jeff Weekes in finance and explained the issue. He assured me that they would look after the problem. He asked me if I could bring the truck in the following week and I agreed that I could but would need a loaner. That was two weeks ago. I gave them a few days to get in touch with me but after a week I started calling Jeff to get an update on the situation. He has not returned my calls whatsoever. I understand that it may be out of his hands but I have asked him in voice mails who I need to get in touch with to get this issue resolved with absolutely no response. At this point no one has been in touch with me to address this issue. On a smaller note, the ad stated that there would be a 3 month trial of the XM Satellite radio, and no one activated this feature for me. I can appreciate that a Finance person may not be the right person to deal with this but he gave me his personal cell phone number and told me that if I had any issues I should call him. After spending $40,000 you would expect a little more attention to your issues, especially one where the vehicle is damaged. UPDATE: Within an hour of posting this review(Jan 13) I was contacted by Jeff Weekes. Jeff told me he didn't have access to his voicemail at work. Kind of strange for a business that relies on communication. Partially my fault as he had given me his cell phone number but I'm old fashioned and don't want to bother people on their personal time. Fine. Tells me that Reid, the Service Manager, will call me to arrange to have the dent removed and they will set me up with the three-month trial for XM Sirius Radio. Didn't hear from Reid for over a week despite leaving over 5 voicemails asking him to call me to make arrangements. Get in touch with Jeff again to ask how to move forward with the dent repair. He says I'll 'force' him to call you. I hear from Reid within 10 minutes. We make arrangements to bring the truck in on Wednesday(Jan 27) to have the dent removed via paintless dent repair. Great. It's been a month since I bought the truck and this should have been resolved within at least a couple of weeks. Despite making it clear that I would need a loaner for the day, none was provided. My wife had to take time off from work to drive me to and from work as I was down a vehicle. I had to call them to ask if the vehicle was ready(they should be calling me to let me know) and it was. We go down there again and the dent repair looks great. Pop the hood to get a look at the underside and there is a bunch of gouges in the bottom of the hood where they pulled the dent. I am not happy. They damaged the truck. I point it out to Reid and he tells me that they will just get some sandpaper and smooth it out. I point out that exposed steel will rust and this could cause problems in the future. We visit with their auto body manager and he tells me that they will sand and paint the area and colour match the paint. Finally someone who knows how to solve a problem. I ask when this can be done and he tells me Tuesday(Feb 2)(Yesterday). Great. Reid tells me that he will call me to make the arrangements. I ask him to promise me that he will as he has never returned any of my calls to this point. He says he will. I point out that I needed a loaner for the dent pull and didn't get one despite Jeff Weekes knowing about this and that I will need one again when they fix the damage from the paintless dent repair. They assure me that this won't be a problem. Well, that day came and went and I still haven't heard anything from anyone at this dealership. The damaged area on the hood is still there and I am wondering if anyone will actually get in touch with me. Just a joke of a business.

michelle esguerra

Absolutely recommend making an appointment with Gabe. He was super kind and very knowledgeable, there wasn't a question he left unanswered.

Anna Albo

I don't like shopping for a new car. That's probably why I've had the same car for 10 years. Having said that, I went into Eastern Chrysler with no expectations, but I have to say it was the MOST PLEASANT experience I've ever had. I dealt with Lucky for the sale and not once did I feel pushed into anything or that I was being spoken down to. He was 100% professional and fair. A huge thank you to Raj for keeping me organized and to Ivanka for helping me with all the new gadgets in my car. One more thing I'll say about Eastern: They have a great selection. Every single vehicle I wanted to see was on their lot. I ended up with a Nissan, but I was able to look at the Chevy, the Hyundai and the Kia I was also interested in. It saved me from having to go all over town to look at these other models.

Melanie Jarmuske

I live a few blocks away from Eastern Chrysler and take my vehicle there for maintenance and have always had a very nice experience! The staff is always friendly and my kids love going with me and checking out the showroom! Also their contests on Facebook are always fun to participate in and I love how they are big Winnipeg Jets fans like I am!! ????

Daljeet Singh

Finally after 2nd half months i got my car back. They did such a great job, I really appreciate their service it looks like new again. Thank you Shaun Desmond for letting me know each and every update and step in repair thanks to whole team????????

Tracy Allan-Settee

The Expresslane is NOT express!! I've been wanting to get my tires filled with nitrogen but every time my husband or myself go they say there will be a wait. The sales person and a counter person both told us prior we would never have to wait to have our tires to be filled but so far every time I've gone I've had to wait at least 20 minutes or they've turned me away because I was "too Late", which I was not, I was there an hour before they closed. I went up North to The Pas and I went to the dealership there and they filled my tires IMMEDIATELY. Their bays were full too, but they still took me RIGHT AWAY. NO WAITING. a Comparison at best. Sadly I will not be returning to this location.

Rob Blaich

Through a bad experience regarding Chrysler refusing to honor some warranty work, I was about done with Dodge, Jeep, or anything else from them. Along came a few encounters with Eastern, which brought back hope. The first was how they did their best to help cover the lack of warranty work that Chrysler refused me. (Long story short, apparently a clutch slave cylinder is not part of the power train. Figure that one out.) Eastern reduced the costs and fixed it all up, and even gave a one-year warranty on the new cylinder itself. Nice. The second was after I had a car accident that involved my passenger door not being able to open. I couldn't get in for body work for weeks because a bad snow storm and many accidents within the city. The body shop offered, free of charge, for me to bring the Jeep by and they'd fix it so it would open - on the simple promise I brought them the paperwork from MPI after I saw them. They did this on just a promise. Sure enough, I brought them my vehicle and everything went swimmingly well.

Rhys Pratt (RicePRT)

Great place! Always greets you with a smile! Ivanka is always amazing to deal with!

T S

Last time I get my vehicle fixed at this spot with their service team. Use your time and money and use another business :) too much to complain about so just giving this tip! Nice people and everything just trying to save you $ and frustration in long run. Nothing they can do to fix issues, if customers $ and concerns don’t come first. I guess that happens in big company businesses.

Indoor Wayne (OverHeater)

Totally took advantage of me when buy a new vehicle. Now the vehicle is defective and they blame me for its problems. Every other shop says the car is faulty except eastern. I wouldn’t recommend this dealership if it was the last one in Canada! What a horrible experience

Tyler Aho

Recently purchased a Caravan. Employees are not pressuring and make the buying experience as stress free as possible. I was quite pleased with the agreed price of said van, and even after the sale was made all employees continue to make sure I am happy. It is obvious everyone there is trying their best to keep a positive image, and I would recommend if you are shopping check it out.

Carrie Anne Fitzpatrick

For some reason it's showing under my wife's name but bought a beautiful Ram Rebel there yesterday. I was late because of work but the Finance Manager Ian Koslowski stuck around late to accommodate me. He was absolutely great and took care of all my concerns. What a great guy. Then Nathan Misir gave me a tour of my new truck and explained every single detail. He even helped move my belongings from my trade in to the new vehicle. Another great guy. The salesman Parm Sran was awesome answering all my questions, super polite and really made me feel right at home. Last but not least Obie Okonkwo the sales manager was absolutely fantastic, he got me top dollar for my trade in and took care of all my concerns. It was truly a great experience, excellent team work and thanks so much guys for looking after me. I will definetely be going back.

Craig Milligan

I am just wrapping up a 51 month lease, and Eastern Chrysler wanted to add a massive buyout processing fee. Buyer beware.

Noel Brown

Had a very positive experience. Sales associate Tim Maters was exceptional. He made us feel very comfortable, and found a really great fit for us based what we were searching for. I would recommend Tim and the whole Eastern group experience to anyone. Thanks!

Matthew Temple

Very nice, but we had to repeat ourselves to each new person who was dealing with us. Took a long time, gave us the run around for no reason as we wanted to buy a car. Did not go through options well with us. Did most pricing on paper, made us wait for every little thing. Did not inform us when financing was done, we had to call them. The staff was very welcoming and considerate to us. The final finance guy was very professional and accommodating. Ivanka drew us in with her people skills.

Marie

Recently bought a Jeep Wrangler! I had the pleasure to work with Ivanka during the process. Under an hour and everything was done! No sales pressure at all! Looking for a new vehicle, call Ivanka, she will take care of you.

Shauna Thain

Sold my parents a vehicle with a damaged rim that wouldn't pass a safety. Refuse to fix the situation. You have choices where to go buy your vehicle, choose somewhere who will stand behind their product and own up when they make mistakes. Be careful if you're a Manitoba resident and don't require a safety... May be dangerous issues they have "overlooked". There's a wide selection of dealerships, go somewhere that their service department actually cares about their job and quality of work.

Anas Alzahrani

I spent more than 90 mins just to know what would the monthly payment for leasing car be? At other places, It was less than 40 mins and I tested the car , knew all stuff I wanna know. The manager is dishonest and does not know how to deal with clients properly. He told me that he will be back and then never show up. It's a mess not a dealership place. Nobody cares except the old guy. I will never ever come back to this dealer.

D C

I purchased a new 2014 Dodge Journey from Eastern Chrysler and I am very happy with the vehicle and the treatment I received from Jim Fyles the Dealer Principal. I will be going there for my vehicle service and I recommend customers to this Dealership, they are friendly and courteous.

param gill

best experience ever at dealership just bought new ram josh was great help me in selecting the vehicle i want and nathan was so polite he showed me the vehicle all the specifications everything how it works as it was my first truck and raj was great as he help in finance and got lot of things on side like caps dodge bottle key chains everything was fantastic would recommend it to all my friends

Shane Van Gompel

Just wanted to give a big thanks to Tim Masters, had a few things to deal with since buying our new Ram back in July and not only during the purchase but all after the fact Tim has been great to deal with along with the rest of the sales team and even the service department. I would not hesitate to recommend Tim and Eastern Chrysler to friends and family.

Brad Hogg

They don't deserve one star but that's not an option here. Information and facts change daily and with each person I talked to. Every promise was broken. I have nothing good to report about my experience, except they filled the gas tank, that was nice.

alex hu

Save your money!!! Don't take your car here! Garbage mechanics. Spent a lot of money only to find that they didn't do theyre jobs right and just wanted to get it out as soon as possible. They misdiagnosed a problem and didn't do the full service. Check yourself after you are done taking it in for something like a oil change. They say they will check your car and fill your fluids but take a check yourself (check your fluid levels and your wheel psi. For the price I had I would have had enough to take my car to at a quick lube place 2 times and would be there to make sure they do it right. Plus the service associate that was up front that helped me appeared cold and didn't appear to care for helping me (Maybe she only likes to help white people?).

Ryan Cormack

Their phones don't work properly. I called in on different days and it just loops back to the main menu. Fix your phone and I'll up my rating. Update: Still not working.

Mike (AceChaos)

For a first time buying a vehicle from a dealership it was fantastic. Artem was the sales representative he was great. Jeff weekes was awesome he went above and beyond to make my experience a great one. He worked with me to get everything I …

Marky

Thanks to Howenn, Ivanka and kanwal! Their professionalism and customer service are more than what I expected! Enjoying the Santa Fe that i bought last week!

Glenn Zebrynski

We visited this dealership to see a used vehicle, however the vehicle had just been sold. The young, but extremely knowledgeable, sales person, Liam Sobering, helped us find a new vehicle that was a better fit for our needs. We are extremely satisfied with our 2019 Dodge Ram Warlock! The wonderful finance manager, Jeff Weekes, helped make purchasing our truck an enjoyable experience. We highly recommend seeing Liam and Jeff at Eastern Chrysler Dodge next time you need to purchase a new or used vehicle!

Jack Samo

*Clown show*. Announced I was coming down via chat to look at a Rogue - upon arrival (and after a long wait) oops the vehicle isn't at the dealership, or even within the province. They had bought it at auction out of Ont and posted it immediately for sale in Wpg. Gave them the benefit of the doubt, waited 3 weeks for it to arrive which it didn't, then bought elsewhere. Sales rep was ok to talk with despite everything, which is why the generous 2 star rating was given. Did I mention their low-ball trade in offer for my car was a FULL $2000 less than what we got elsewhere? NEVER Eastern Chrysler again. No response from the owner is needed thanks.

Kinga Kaleta

Love the place! I got my suv from them and the service was amazing. Tim my sales advisor was great! Got me going fast and answered all of my questions. Would definitely recommend!

Herbert Cantera

Great deal and great customer service too. Special thanks to Jeff Weekes, Dion and Ivanka, you guys are awesome... Love my truck!????

Clifford Woodward

I bought two trucks there. The staff is very helpful and friendly. I will not hesitate in recommending this dealership to anyone. Thank Clifford

Ammad Ahmed

Wow. This might just be the happiest I have ever been ever since we got our permanent residency for Canada. After three years of being in Canada, we finally took a step forward and looked to purchase a new car. We came across the Kia Sedona 2019. From the first interaction, to the last, Howenn Pascua was instantly the best person ever. Through his help and the fact that he would respond in a matter of minutes and never miss a call, he looked after through out the process. It was quite simply the most pleasant experience when it comes to financing a car. It was seamless, no issues, with everything falling into our budget. I can't thank Howenn enough for how he took care of us. Today, my family basically surpised me, as they picked me up from work in the new car. I hope this expresses the utmost gratitude I have for Howenn and everyone else who looked into things for us, and provided us with the information and help we desperately needed. The car was ready for us, detailed, no spots or stains, we picked up the vehicle in prestine condition, inside and out. Thank you so much. We as a family, are really grateful.

Gurpreet Singh

They are so nice and polite….kanwar,lucky and lavanka are very professional????happy to have deal with them

Tim And Kelly Mcfarlane

We purchased a used car. Very please with the service. Everyone was very friendly. Love the car. Would recommend them if you are looking for a new vehicle.

Terry Halligan

Have to admit that the process of buying a car is often fraught with potential pitfalls. Finding a good salesman who can be trusted to be honest and up front through the process makes the transaction comfortable. Always important to leaves a dealership after a purchase believing that you have the vehicle that suits your needs and budget. Highly recommend Obie at Eastern Chrysler as a man to do business with.

R M Chamberland

Great service! Fast and friendly repair on my caravan! Trusted service center for my Dodge!

j g

I've had nothing but great experience with Ian Langley. Always treated me and my dad well! Always trusted him with parts and prices. Only place I would buy parts from for any of my Jeep Dodge Chrysler parts! I highly recommend going to see him or any of the parts staff for parts! As for their service department, nothing but the best service! Mr. Jimmy Manalang who I believe is the Service manager there is phenomenal! Every time there seems to be an issue he is definitely on the ball addressing is to the best he can! The team there is amazing! Overall if you are looking for a great environment with awesome knowledge with high quality work this place is a must visit. The team here is top notch and professional! Highly recommend!!!! Thank you to the parts and service team! I definitely appreciate your customer service support!

Kris Vigfusson

The service department doesn't seem to want to keep the business. I had (and still have) some warranty concerns regarding my transmission and have been told on more than one occasion to call Chrysler with my problem. Definitely going elsewhere for my next purchase!

Anum Zaib

Bought this red beautiful VW jetta highline from Eastern Chrysler few days ago, i just can’t describe how amazing services they provided. It took just 2 days to get everything done. Artem dealt me so nicely & took me for the test drive then …

vishavjeet brar

Dil sidhu was a really great sales person, Liam the sales manager was able to get me an amazing deal! And Kanwal in finance was able to help me get protection for my Wrangler. Over all really happy and highly recommend!!

Janice Yu

Had the best customer service from Artem. Very client focused and offered the best for his customer. Look for Artem if you want a stress-free car shopping!

Brad Bamforth

Had a very positive experience start to finish. I had sent an email on a Sunday evening wanting to look at a van, the sales associate I dealt with, Serhiy, emailed me back the same night. I was able to come in, do test drives and decide on a vehicle the following morning. Management made it easy as there were many options available. Financing was professional and reasonable. It has been a month and I am very happy with the vehicle, as well as the follow up they have done to make sure things are going well. Would recommend to a friend. Thanks Serhiy, Obie, Ian and Chris!

Warren Martin

Very professional & well-trained staff especially Ivanka, Kanwal and Howenn.

Marina Havard (Marishinka)

Came to buy a dodge caravan sept 2020 and sales was pushy and made me wait for over an hour to hear their offer. Waste of time. After wasting an hour and a half being pushed around by a pro. I left and will not return. They are willing to negotiate far more then other dealerships but for a few hundred dollar difference it’s not worth it. Go somewhere that women hear you out and dealers aren’t trying to break you.

Gerry Proteau

The purchase in (2013) and service experience is top notch. Enjoying the Jeep ride. 1 star to Jeep:: We are disappointed though with the formation of rust on the passenger side below the seat. This Jeep is 7 years old with 82,000 km and kept in showroom condition. Rust in this location was surprising.

Elisha Mohamed

Went with my husband to prospect their pre-owned vehicles. His words: I’m writing this as an appreciative gesture to their sales associate, Parm Sran. He prepared details and paperwork for vehicles I would be interested in, including vehicles outside their dealership! Ultimately the GM or higher up could not come to adeal so I write this review not as a buyer, but for the customer experience. Parm tried very hard to work something out with GMs, I appreciate that. Good work.

Brian Voth

After a horrendous experience at a different dealership, I contacted Eastern about a Jeep I was interested in. I initially talked with Rod but quickly got moved up to talking to Jim (dealer principal) whom I dealt with on the rest of the transaction. After hearing about my other experience, everyone went out of their way to make sure I had what I needed, that all my questions were answered, etc. In the end, we basically got the vehicle we had ordered previously, with a great experience from Jim and everyone else. This was the second vehicle we've purchased through Eastern and both experiences were A+!

Shelbe Carlos

Meagan was absolutely wonderful with helping me with my very first purchase. She made sure I knew everything about the car I was trying to purchase. She was kind, friendly, patient and just overall made my experience here wonderful! Would truly recommend this place.

Ard Anderson

Had a great experience at Eastern Dodge. The staff was very helpful and made sure I left happy. Lucky made sure i got the vehicle i wanted. ????

Tailer Douglas

I need to start off by explaining how helpful and understanding this team made my experience. Not only were they educational and outright about the basis of purchasing a vehicle, but they also created a friendly environment for myself and my company. They stayed true to their word, and went above and beyond for the boundaries I initially set. I would highly recommend Eastern Chrysler Dodge Jeep Ram. They gained a loyal costumer and I will advocate for them indefinitely. Many thanks to Parm Sran, Frank Veert, and everyone else at Eastern Chrysler Dodge Jeep Ram that made my dreams of owning a Jeep come true!!

Mark Twain

Service department is a joke, when vehicle is under warranty they couldn’t find anything wrong with it, now I’m paying all this money to fix it two months after warranty? They will treat you like family until they have your money, then they won’t even answer or return calls, I was never contacted about recalls which I found out about through other garages. I hate my car and I hate every time I pass Eastern and I’m reminded of how I wasted that much money on this lemon. Better yet salesmen told me a 6 year loan until I got my first yearly review and it said 7 year loan, always read EVERY paper they put in that envelope.

North Runner

i have called this dealership 7 times today, asking for sales.....other than the receptionist, no one has answered a call. How do they expect to do business if they don't know how to answer the phone. If i cant talk to someone about a new jeep, i don't even want to know how bad the deal would be. My advice, turn around and go elsewhere.

Penguin Family

Bought my car here at Eastern. I had a very pleasant experience. Gina was very kind and helpful. In fact everyone there was super kind and helpful. I will definitely recommend Eastern to all my friends.

Jennifer Mandap

I recently stopped by the dealership for the first time and was immediately greeted with a warm welcome by one of the representatives, Gabe Carlos. He was very welcoming, accommodating and patient towards my search for a new vehicle. This …

danny dorge

Terrible customer service. They will talk down/blame anything they can on the customer. Took in my 2012 dodge 3500 to replace the cardin joint on the front driveshaft immediately after my 4x4 is giving me issues.(Wont disengage 4x4)I called in to see if there was anything they could do. They told me they would work with me to solve the issue. After arriving at the dealership 2 days later they just accused the truck of already having 4x4 issues before the driveshaft was replaced. Obviously if I had a issue I would of resolved it at the same time as the driveshaft. They constantly insisted to open it up to see what was wrong for another 125$. You'll definitely never see me trusting my vehicles in their hands.

Scott Lee

My family arrived at Eastern Chrysler and we're greeted outside with enthusiasm and excitement from Rod. Before even entering the dealership I knew that we were going to have a good experience. Rod made sure we got the right truck for us and at no point I felt pressured to complete the sale. He even made sure to have all of the accessories that are to be installed completed in a single visit which is very helpful with us living out of town. Rod made the whole experience feel not like buying from a sales man but buying from a friend. Thank you so much Rod!

Paul Cheema

Last winter (Nov 2019) I took my 2014 Grand Cherokee overland to this dealership for an oil change. It was my first time at this dealership. I got the oil change and drove the Jeep home. I live about 5 mins away from this dealership. My Jeep has air ride but due to me living so close to the dealership and not going over 80 kmh, my air ride didn’t active and I didn’t notice anything. Next morning I started my drive to work and soon as I got over 80 km/h my air ride gave me a message to service the air ride. I called the dealership when they opened and asked if they had turned my air suspension off before doing my oil change. The service desk girl informs me we would have but there’s no way to check. She told me bring the Jeep in and we can have a look. I asked if I was going to be charged for the inspection and she said not if it’s our fault which I thought was fair. I brought the Jeep in and they told me to leave it overnight as it was November and it was starting to get cold. I was told the air ride can act up if it gets cold. I’ve never had an issue with the air suspension prior and the jeeps been Very well maintained with me having every service record since new. The next day when I went to pick the Jeep up I was informed I need a new compressor and new air valve as it has a leak in it. They also told me the fuse was blown so they replaced the fuse. The quote for the service was around 5k. I asked was my fuse blown cause your tech didn’t turn the air ride off prior to lifting my Jeep for the oil change and the service desk girl speaking fairly rude, informed me no, you’re Jeep has high Kms and this has nothing to do with our techs. I was told I should expect this due to the high kms. I was charged around $200 for them to look at the Jeep. Fast forward until now (July 2020) my air ride is working fine and I’ve had it looked it another shop and they found Zero issues with the air suspension and Zero leaks.... basically the tech didn’t turn the air ride off prior to lifting it for the oil change therefor the Jeep kept trying to level itself, compressor got hot and blew the fuse. Instead of taking responsibility for their actions, they told me to spend almost 5k on my air ride when my Jeep didn’t need it. I contacted the service desk and updated them on the situation and I told them I was going to be writing a review. I never asked for a free service or my money back etc. I simply expected an honest response as mistakes happen and no tech is perfect. I was met with resistance and made to be feel like an idiot cause I have a Jeep with high Kms even though the jeeps been maintained on time and always looked after. I would not recommended this dealership due to the lack of honesty, communication and not standing behind their service. -Paul Follow up.: “New management” team called asked about the review. I told my side of the story again. They said they were sorry. But made zero efforts refund me the money they charged me for no reason. My air ride is still working fine with the same parts and components they told me I needed to change....

Sean Langan

Great customer service! Raj, Nathan and josh were superb! I’d definitely recommend family and friends to them in the future. 5 stars!

lloyd belen

First time buyer at this dealership. It wasn't quick enough for the approval but all is understable due to my credit case. Meagan and her team did an amazing level of customer service and I have to send kudos to Susie for her effort as well for finding me the right approval.

Tyler Hawryluk

Was having many difficulties at the Murray Location on Pembina with customer service, prompt responses to my vehicle issue, pricing not fully adding up properly & lastly just professionalism as a whole. The General Manager Frank Veert regardless of his age showed he is an experienced professional who took care of my every need made me feel special ultimately earning my business for any friends, family and myself moving forward. It's refreshing to see someone truly enjoy what they do and relay that experience on to the consumer. Thanks again Frank & Eastern Chrysler!! I look forward to doing business with you in the future!!

Moh Alhamouri

We were on the search for a new RAM Classic and visited multiple dealers. We visited Eastern Chrysler and were assisted by Parm from Sales. He was a nice guy and transparent. I was very specific about what I wanted and it was hard to find the right vehicle with all the features that I was looking for but Parm did his best to help. We dealt with Jeff from Finance, he was a nice and friendly guy too. He got us an approval from the bank very quickly and walked us through the breakdown of the price. He even helped us with a ride to go to register our new vehicle at Autopac. We also got refunded the deposit on the spot too. Overall, we are happy with our purchase.

Ansel Vyrauen

sales staff here are great, always helpful (as they should be ...they are in sales). Their service staff is a bit hit and miss, some are helpful with your concerns while others seem too pre-occupied to hear your concerns. I have had some great service here in the past and some bad ones as well.

Caitlin Chilelli

BEST EXPERIENCE I HAVE EVER HAD!! ????????From the beginning of my car shopping/exploration to the final sale today PARM WAS FANTASTIC! I had been all.over the city and Parm was the first person to actually listen to what I wanted in the vehicle for me! He was so informative and took his time with me. Speaking of informative and taking their time with me, Nathan helped me out big time!! Took his time with me, answered even the smallest question helped me setup my Bluetooth and understand all the settings and features! Nathan was so kind and awesome to work with! Ian got me all setup with paperwork and finalizing details! He was so patient with me and helped me through each and every step of the process until I was comfortable with it all! Honestly I would not go ANYWHERE except eastern Chrysler for your end vehicle! TRULY THE BEST DEALERSHIP IN THE CITY!! THANK YOU PARM, NATHAN AND IAN! BEST CAR GUYS ALL AROUND ????

Nancy Nguyen

We had a nice customer service representative and we get that it was her job, but she was way too pushy with her sales pitch. My fiancé and I just wanted to look at the trucks available and prices. He wanted a used truck around $20-25,000 and they tried to upsell him a brand new truck for $52,000. More than what we wanted to spend. Definitely hated being pressured into committing to a new truck when we have a wedding to plan. Told them about the wedding but they still persisted. Found a better truck elsewhere for the price he wanted, so we're not going back here.

Melanie Centeno

John Reyes was very friendly, professional and helpful. He made my visit for an oil change quick and sufficient. The shuttle service was available and I was able to attend another appointment while my vehicle was in the shop. He provided exceptional customer service. Thanks John for being so helpful!

David Leach

Just picked up a great two door Rubicon! Liam, Raj and the team did a great job getting everything sorted out for me so I pretty much only had to go in sign for it. My new Jeep is terrific and I’m excited for my soft top to come in. Looking forward to seeing the installation team do their thing.

Barry B

No other dealership was willing to give me a reasonable offer that works with my personal finances, and Morgan went above and beyond to make this work for me, 5/5 would defiantly come back in the future for another vehicle. Love the ram classic buddy!

Itachi Uchiha

I was in the market for a new Wrangler with a small budget and these guys made my dream happen. Parm, Ivanka, and Raj were the ones that assisted me. Parm gave me the best deal I could get for a brand new Wrangler after dealing with multiple places, hands down one of the best sales guy I know. Ivanka was very welcoming and explained everything I needed to know about my car. Raj worked his magic with financing and made sure that I was aware of all my insurance/warranty options. These guys will take care of you all the way and I would highly recommend this place to friends and family.

Connor Baxter

had an easy time and a great experience learning along with buying my first truck. which was a 2018 ram 1500 I couldn't and wouldn't find a deal like the one they had on the truck. Definitely going to recommend the to family and friends.

Thomas Quinlan

We were looking for a van and ended up at the right place. A deal for a van fell through at another dealership in town so I began searching again and ended up in the chat room with Eastern who told me that a sales associate would be in touch with me to further hammer out what I was looking for. I got a call from Phu Ly who asked a few questions to narrow down what I was looking for so he could check the stock. I then got a video message from Phu showing me what he had with brief descriptions. I called back about one, and another van more interesting came to his attention that he mentioned and we had a test drive set up in no time and at our convenience. We went on a nice test drive, not just an around the block one and we had our new van purchase sealed. Phu and the rest of the staff give off a great vibe and dealing with him was a pleasure. Phu was very knowledgeable and helpful and answered all my questions readily and with ease. I would highly recommend him if you're looking to buy a vehicle. Thanks Phu!

Celine S

As a first time client, I was very well taken care of. Prior to coming in, I had the pleasure of being in contact with one of their sales representatives, Gabe Carlos, who was incredibly accommodating of my various requests as well as very …

Dale Wiebe

Just had a service check done. They showed me under the car. They could have easily "sold" me some unnecessary service. But the Technician explained and pointed out my area of concern. He indicated that there wasn't the problem I thought there was relating to a transmission pan leak. He took time to show and explain things right under the vehicle with me. Super helpful and insightful. He also saved me some money and time. Good visit.

Michaela Dueck

We had a really positive experience. Gabe was great to deal with. Easy to talk to, not pushy, and informative. We got the vehicle we were looking for and are very happy with it. Thank you for making this a good experience for us.

Carmella Dominica DiNardo

We had a great experience with Andre and Jason at Eastern with our Cadillac purchase. Another dealership showed us kijiji ads as a sales pitch and Eastern came up with a nicer model for only $3k more. We left there and went right over to Eastern. The guys were great to work with and asked us what we wanted rather than selling us what they wanted to push. We found an amazing 2014 Cadillac SRX and love the purchase. All the employees look like they really enjoy their job and it has a great atmosphere when you walk in. It is welcoming rather than sterile. Customer service 5*

Matt B

I am a Ford convert. As soon as I arrived I was warmly welcomed by my rep Thomas who addressed all my questions and concerns. Throughout the process he was with me even staying past closing time to ensure I was OK with insuring my new truck. Nathan also orientated and trained me staying with me to ensure I was comfortable learning all the numerous features of my RAM 1500. Obie also worked hard integrating my trade in and helping me locate the best truck for me and finalizing my sale. Jeff the manager played a big part in finalizing my sale from speaking to the lenders and advocating for me through the process. Even after my delivery and sale the above four individuals continue to provide on-going after sales support. Thank you for welcoming me to Dodge and the Eastern family. Great work and happy customer.

Rashpal Sandhu

really Good service kenwal did his best and gave best rates in financing and jessie domino explained everything about vehicle with his best and one thing more Ivanka, she was really polite with friendly nature and gave her best service. Overall everybody was good

Alessandro Guzzardi

Honestly Parminder helped us out immensely walked us through every option took his time with us found my girlfriends forever vehicle I feel he went above and beyond and honestly anyone wanting a new car, suv or truck etc should go see him you won’t regret it amazing total experience and honestly couldn’t ask for more thank you again man. Nathan helped us through every point of the brand new suv walked us through every button every feature super informative couldn’t ask for more honestly helped us figure out new things we didn’t even know in the suv . Ian the finance manager is the final piece you need he will way you through finance options warranty etc and honestly he helped us out so much with finding our perfect payment for our budget he will work with you and take his time honestly amazing help from Ian. Thank you again from Caitlin and I amazing total experience through everything. Thanks again to the team at eastern chrysler anyone looking for a new car please see their team they are honestly the best.

pranav sahi

Took my 2019 dodge ram 2500 to get the front air dam replaced,had already paid for the product and was supposed to pay only for labour.The service manager charged me for the product again when I proceeded to pay for labour charges,when I pointed him out that i have already paid for the air dam and he should double check,he became argumentative and called me a liar! Upon checking with the parts department it was confirmed that i had paid for the part they are only supposed to charge me for labour…he apologized for the mistake like he was doing me a huge favour…i will take my money and my business somewhere else,where they actually are respectful and treat their customers with some integrity!

Jeremy “Jezz” G

We purchased a vehicle here and let me say the buying experience was great. It was exciting and fun but sadly after we signed the papers everything went down hill VERY fast. …

Amanda H

Alex M was fantastic ???? polite and curtious.

Keely Beach

Walked in and was overwelmed by how loud the music was, helped by a younger gal (whom was juggling more than 1 customer). All we wanted to do was look at cars. Constant interruptions from other sales members to tend to other customers and little to no knowledge of cars being sold. If that wasn't bad enough we come back from the test drive and was not impressed with the vehicle. The manager comes over to speak to us to convince us to buy the car today (offer deals ect). Not only does he stop mid sentence to YELL at another co-worker but LEAVES us to go honk a car horn and blast the music taking the sales girl with him! Wouldnt recommend this place to my worst enemy.

Beverley B

I'd give Caidyn 10 stars for his excellent service and great follow through on all my needs. He was very patient and knowledgeable. It was a long process but he made sure we got the right vehicle for a price we were comfortable with. Ivanka was also great to deal with and very helpful. She made sure all my questions were answered and accommodated me with a courtesy car to buy by insurance so she could put on my license in -20 weather.

Emma

Dealt w/ Sunny & Justin. Went in for a recall part but ended up not being the case and they made sure I had the work done that was needed. Very kind understanding gentlemen. I found out exactly what was going on with my vehicle after going to two garages previously with no luck. I trust that they care about your vehicle running safely!

Kevin Jenkyns

I had the pleasure of having Lucky as a sales rep. He brought the Toyota Highlander to my house for a test drive. Not once throughout my dealings with him did I feel pressured to buy. He was easy going and knowledgeable and easy to talk to. Great guy. I went to pick up the Highlander and saw Lucky there and got me setup with Ivanka. She took me to the vehicle and went over it with me. There is one hiccup but she is working on it and has been in communication with me about the situation. I trust that everything will be resolved. Easy to talk to and get along with. I would recommend Eastern Chrysler to anyone looking for a new or used car. Thank you.

KARAN PREET

Great customer experience from dilkash sidhu✌????✌????

Azeya And Yanna

Have been dealing with Peter for years as well as all the staff members at Eastern Chrysler. Peter Lagasse is an honest salesman. He is not pushy and displays a good family sense with the purchase of my newest vehicle. HIs attention to detail to make sure the vehicle had everything that I wanted. I would recommend Peter to anyone looking for a new vehicle as I know that he would not make anyone feel pressured into a purchase unless they were 100% satisfied. I hope Peter is around in 5 years from now for my next purchase.

harold brazil

Great service overall Took my truck to service and the body shop for repairs. Liked the service so much I traded in my truck for a new Trailhawk I would be recommended this dealership

Desiree Turner

I want to send a shout out to the guys at Main Street Eastern Chrysler Dodge Jeep Ram, specifically John Reyes and Dan K. - what great customer service, thank you!!!

kelly leonard

It was a pleasure to spend time in the shuttle vehicle with Peter. During our short journey from and to the dealership, we found we had many things in common. He got me to where I needed to go with professionalism and safety.

Stephanie Marks

Update: five hours later, after getting my car back (not fixed) and they forgot to call AGAIN to let me know- they give me my keys but say they don't know where my car is. Somewhere in the giant lot out back, so just "honk around for it". It's minus 30 with the windchill today. Thanks for really topping off this experience. The service department is a mess. Once before I waited over two hours for an oil change. I went back today for an oil change and because my check engine light had come on. They told me it would only be about 40 minutes and that they would call me when my car was ready. Two hours and fifteen minutes later I had called them to see what was going on- my car was ready but they forgot to call me. But wait! It actually wasn't ready- they were handing me back my car with a note saying that my check engine light was on. Yeah.... I know. That's why I brought it in.

Kate Gale

I took my van in for a second key to be made. Stood at service waiting to be helped for 15 minutes (there were guys just talking about their night). Once helped, the guy asked when I needed the van back & I told him by 4pm. He said no problem & it would be done early afternoon. It's been almost two days & still nothing. When I call no one answers the phone. I left a message & no one returned my call. Do they even have phones?! Had one of my employees take a second van to them for the same thing. Had a 9am appointment. He stood there for over 40 minutes not being helped. Then they told him no appointment was made (they called me day before to confirm) & sent him away due to not have the part to make a key. These are work vehicles that are needed to be on the road & I'm being jerked around for keys. Irresponsible, unprofessional & unworthy of my business again.

Akhildas Damodharan

It was a great experience! The deal was smooth and quick, especially for a new car owner like myself. I worked with Ivanka, Serhiy, and Raj.

Christian Manahan

I had a rear AC problem on my 2015 Dodge G Caravan, it was blowing Hot Air. I booked for appointment, only to find out when i went there, i have no appointment that day. But they took my vegicle and they had my vehicle for 4 days but the problem didn’t get fix the way it supposedly, still no AC, just blowing air - at least it’s not Hot Air Anymore! Lol. Time well wasted. Thanks

Sunil Sharma

Came in to look at a new truck for my business. Had the pleasure of dealing with a few wonderful staff (raj and ivanka!) throughout the process. Wasn’t pressured into making a decision which I appreciated very much.

Uliana Kapty

Andrew was very helpful with our purchase of a new 2015 Jeep Cherokee North. He knew we were shopping around different makes and models and never pressured us with our decision. He gave us space when he felt we needed it and is fun to work with. His product knowledge is quite good and he is very laid-back in his approach to sales. He obviously loves what he does. The team at Eastern all work together to provide a great experience for their customers. The environment inside is upbeat and happy.

Leigh Johnson

Eastern Chrysler Dodge Jeep is the absolute best dealership to go for a New or Used vehicle. ALL the staff there is exceptionally fabulous and so genuinely welcoming, you feel like family. Especially my advisor Nelson, he's gone over and beyond to help me find the right one for me. I'm head over heels ????% happy with my new purchase, I feel young again driving my 2017 Chevrolet Cruze, it's been a long time coming and I'm very blessed to have had another opportunity to return to Eastern.???????? Thanks again Nelson, you've been an absolute blessing from day one. You've supported me ????% of my process of finding the right one and for such great support I thank you deeply. Warm regards, Your favorite Customer

Gerry Dorge

My oil change was speedy... They topped up my washer fluids and properly inflated my tires... The coffee was delicious!

Stephen Cross

All I can say is some sales personnel should think about not being rude to potential customers since that’s how they make the money.

Andre Valcourt

I bought a jeep 2018, finance guy was great, the jeep was perfect loved how they prepared it. The guy that sold it to me was good until I paid for the Jeep. Their is so many functions on the jeep he should have went over it with me. I have so many things I'm still learning about. I did not know Sirius radio was free how long it's free no clue lol, many of the 4x4 functions I had to learn on my own,take the top off I will figure it out on the summer. Just seemed je was in a hurry when I picked up the jeep.

Mae Budd

This was the first time we visited Eastern Chrysler dealership because we wanted to buy the Dodge Ram Promaster City Cargo Van. We wanted this particular van so that we could convert it into a camper. Our experience with Meagan and Jeff was pleasant as we went over the details of the purchase and warranty of our van. They were professional, knowledgeable and courteous which we deeply appreciated. We highly recommend this dealership! We come from a big family and we recommend to all of them to come visit this dealership. On a side note, we hope that this dealership offers a free oil change or free gift for every vehicle purchase that was recommended by us! ????

casey hartog

Great customer service! No pressure. My sister got her new car there a few months ago and has recommended I do the same. -Casey Leigh ????

ASM Abdul Bari

Well mannered but deceiving. Lied about getting the vehicle safety check done on time. Did not keep the appointment time. Vehicle went in 130PM Oct 22. Did not touch the vehicle but sent shuttle to pick me up. Upon arriving csr Amber said it was miscommunication. Asked if I need rental. I asked why you brought me in. She said sorry promised the vehicle will be done first thing tomorrow. Today October 23 they finish safety around 11 but did not bother to bring the car in the front till 12pm. Upon complaining to her manager she lied that someone from shop shawn talked but he did not. Very bad service edicate.

Denis Blouin

In this very difficult buyer's market, Eastern Chrysler made our buying experience a positive one. Thanks to Howenn, Serhiy and Raj for the excellent service.

manreet chauhan

I just finally bought the best car. The staff here has been amazing, would highly recommend this dealership to my friends and family. Lucky Sharma had been a great advisor. With his help I was able to get the best car with a great deal.

Sean McConkey

Dealing with Josh at Eastern was a pleasure. He was knowledgeable, helpful, personable and delivered an outstanding deal on our new RAM 1500 Classic. I would absolutely work with him again. Well done!

Ashley M

This is the best service department in the city for your dodge, Chrysler, Jeep and Ram needs. Shaun takes good care of his customers and I highly recommend his team.

Tom “Bloke” Bennett

This visit didnt meet my expectations. No promised shuttle ride, oil change tire swap took 1hr longer than promised, engine compartment left dirty with residue after change. Eastern usually does better than this

Travis Hradowy

Brought my jeep in to have a carbon fiber interior trim replaced. Picked up the vehicle with door panel not put on properly and broken clips. They also decided to update the computer which deleted my custom tune off of it. Something that should have never been touched when it was only there for a trim replacement

Steve Massey

Our buying experience was great from start to finish. Our salesperson, Lucky was great help and made the process go smoothly. Ivanka made the delivery smooth too. We’ll be there again.

Whìtê Gløw Stóñê

Our experience with Eastern Dodge was amazing. From the moment we walked in, to picking up the keys just days later, everything went so smooth. Jason was terrific and did so much to prepare our truck just the way we wanted it. The entire team was so supportive, helpful and hilarious! By far, the best experience. Truly a great bunch of people. We are happy to be a part of your family and thank you for taking our Jetta!!

Louis & Nita Van Rooyen

Excellent service from Ivanka, Raj and Artem. We enjoyed doing business with you and will support you in future.

Eric

It is always great to deal with Ivanka

Gurbaksh Ghuman

Firstly, I would like to start with that they guys don’t even deserve a single star. We met with their sales Manager “Rod”, his attitude was totally disrespectful and he gave us poor customer service. We did a lot of phone calls to him and to his colleagues but no one even picked our call for two days. He gave us pick up dates but later on he flipped on his words and encouraged us to get refund. Suddenly, we went to the other local dealership and they showed up with best customer service and they also gave me a better price. Most importantly, “he gave me so much respect”.!!

Amanda Flaman

Poor poor experience here from both my boyfriend and myself. Nothing but issues for the passed 5 years. Particularly in the service dept. (though that doesn't give the sales a free pass here, but we won't get into that). For over a year they told my boyfriend that Chrysler knew about the issue/sound with his jeep but didn't know exactly where it was steming from and when Chrysler knew how to correct the problem they would call. Eventually the noise his vehicle was making was so bad, he brought it in even though he had received no phone call, they made him sign a waiver that it was now unsafe to drive due to the struts underneath (forgive car technicalities). And I will never forget just last summer when I brought my car in for an oil change. Exactly one week later my car tells me my oil pressure is low, I check under the hood and there is not one drop of oil. AN EXTREMELY LONG STORY CUT SHORT it took them 11 WEEKS to finally replace my engine that they had destroyed by not doing the oil change properly. (I didn't have my car from July 3 until sept). We now take our cars else where for servicing, will not be returning and will share our poor experience to anyone who is looking for a car or a place to have a simple oil change done. BRING YOUR BUISNESS ELSEWHERE. Save yourself time, money and heart ache.

Trina Mason

It was super busy but when customer service is on point the wait time becomes a non issue. From Gerald at the service desk, Kervin in the shop, and Caidyn on the sales floor they all made my visit a treat.

Lynda Wright

Service dept. got the job done, very busy place waited for abit to get served. However, the shuttle service was excellent. Very kind gentleman named Peter, got us to out destinations safe & sound despite the slippery road conditions. I believe he went out of his way to bring us home. Thank you Peter!

Christy Charters

Excellent customer service!!! Artem was our sales guy and he was very helpful and full of knowledge. Jeff was our finance manager and he went above and beyond to get us the payments we wanted and worked very quickly. Nothing but good things to say about this place and will definitely recommend to others. Thanks again guys!

Vadim Kononov

Stay away from DARNELL PALMA. if you're working with this dealership, avoid him like the plague. He's a crook. I co-signed for a friend so she could get a car on the promise that I would get a $250 cosignment bonus. That was 6 months ago. Darnell Palma was always evasive with the details of when the bonus would be paid. He was always either on vacation, or changing jobs, or blaming things on change in management or other bureaucracy. It took me a long time to realize that he never had any intention of paying the bonus. Some time later I found out that Darnell Palma had actually been fired from other dealerships for cheating clients and making promises he would not deliver. He has fooled many clients over the years, locking them into unfavourable car deals and has a pretty sleezy reputation in the car sales market. Don't believe a word he says and stay away from him. His picture is attached below.

Steven Buyachek

Bought a brand new truck from here. Big thank you to Ivanka, Kailee and Jeff for the fantastic buying experience!!

Vincent McKay

Great Staff all the way around! Thanks to Tristan for making it a Super easy process and being a great Salesman! Thanks Eastern Chrysler!!

Coleen Austria

I have bought a car with them and that I was looking for its second set of keys. Their sales manager, K.C Livera, just told me to come by anytime so that they can make a new set of keys for my car, and that he will take care of everything. I greatly appreciated the concern and will definitely recommend their service to anyone for they attend to any concern you have for you vehicle. This is not the first time I have experienced this for everytime I come by and have some problems, they make sure they take care of their customers and attend concerns at their best.

andy koster

I bought a new Dodge, with lift kit bigger tires all done up in 2017, my exhaust tips have rusted all over them, which they said i'm responsible for and my alignment was off from lift kit, which wore the inside of the tires right down, they made me pay for the alignment and offered no help, after one year. My wife needs a new vehicle and will not be giving them my business ever again. Go somewhere else trust me. Only need to get burnt once. I own a business and would never treat any of my customers like this.

Marc Moralina

i would not recommend this place at all. service sucks! i try to contact service 3 times just to get an update on my car being inspected but just keep transfering me to "my" service adviser that they had said was on lunch. i didnt even asked to be transfered. and before i could anything they've already transfered my call. i mean how hard is it to check on their computer for an update on a vehicle. seriously. its so frustrating!

Bryan Tanig

I purchased my first vehicle (dodge ram) from this dealership last 2 days ago, I have been looking for almost 1 month to find the perfect vehicle for myself and I finally got it. And howenn pascua (advisor) is 1 of the best I’ve ever met. He is very knowledgeable and he help me as a friend. And ivanka she’s so friendly and she will assist you whatever you need. I would gladly do business with this dealership again.. highly recommend to my friends and relatives to everyone:)

tyler vincze

Sold me a brand new STI but lied about what tires are on it. Say whatever they want to get the car off the lot. Gave me zero deals, zero add ons. Terrible place to buy. I regret purchasing from them

Dennis Peters

We had a very good experience dealing with the crew at Eastern Chrysler. We were interested in a Jeep GC with a particular trim level. Lucky did a great job showing us the vehicle, and was able to get us a very fair price. Jeff was super friendly and professional in working out all the financials. Ivanka delivered the vehicle and demo’d a few more features. We were missing a few minor parts (lic plate screws, wheel lock key), but they corrected this very promptly. We made a great choice for our vehicle, and the dealership to buy it from!

Steve Jay Bayona

The people that we've engaged with during and after our visit to the dealership were all accommodating and courteous. They all understood that our experience with another Chrysler Canada dealer in Winnipeg wasn't pleasant at all, so they took it upon themselves to give us a better car buying experience this time around and ensure we continue to advocate the brand.

trent eggie

Was very happy and satisfied with the staff at Eastern they went out of their way to take care of me. I will definitely be back in the future for my next vehicle.

Christina Esteban

From the moment I called Eastern Chrysler, with Howan on the other end, greeting me with smiles over the phone and courteous conversation. I was very happy to feel like I was dealing with an honest team. He answered every last question I had with a follow up email and phone call. He then put me in touch with KC, who was sooo professional and kind. KC went out of his way to bring the car to my mom's condo in Linden Woods. It was -45 outside, and he came with all questions answered, showed me the vehicle from the comfort of my mom's heated garage. We went through the safety paperwork, the evaluation of my mom's car, answered any questions I had and went on his way back to the dealership. Within 10 minutes, I received a call from Andre who quickly answered any financial questions we had. I know we had a very fair deal, and they were willing to do everything they could to make my mom feel comfortable with this vehicle. The next day, we were again blown away, they brought the car over one more time to my mom's condo for her to have a look at it once again. The following day, we brought our own car to trade in, and we met Rome, who was very professional as well. He was VERY respectful towards my mom. KC gave us a tour of the entire dealership and introduced us to Andre, Howan and the service team, for my mom to get familiar with the new team. With HUGS! Who are these terribly well mannered people..We are soo impressed. Especially, that I do not live in Winnipeg, I just know that my mom is in the best hands with these professional people. KC even waved goodbye to us, walked us to our car. It was like a commercial! Totally blown away, all around. The very next day, they delivered my mom's new car, cleaned, full of gas and all smiles. I do not normally write reviews, but with the exemplary service..and after the experiences I had with other dealers, nothing compares. I would buy from them again and again! Looking forward to this new working relationship for years to come. Christina

Yagmur Orko

Terrible experience due to a salesman (Parm) lying and always coming up short. Only reason we showed up is because he said he had exactly what we're looking for but boy was he lying. I've been here 2x in a year and this dealership has only cemented the fact that they hire wannabes from the street with no resume in car sales with 0 accountability because they're a dealership and they believe they can siphon whatever ungodly amount of cash that they desire. BUYER BEWARE.

Julie Wiejak

We ran into some troubles on our way to Winnipeg, and found only one dealer that would fit us in right away! John Reyes was great to deal with and went above and beyond to help us get our Jeep back on the road. All staff at the dealership, including the Courtesy Driver were fantastic. If we didn't live out of Province, we would definitely move our vehicle needs to this dealer!

Corrie Inkster

Had a great experience purchasing my vehicle from Eastern. Meagan was great, so friendly and accommodating! Also, Ian Koslowsky (General Finance Manager) went above and beyond to get me the best possible deal! Everyone I have come in contact with at Eastern have been nothing but great to deal with.

Jon K

SLIMEY high pressure sales department, an 800 "admin fee"(give me a fn break ????) and unsolicited text messages has left me with a bad taste for this place. I will never return. * the person who has replied to my initial review has called me Maria for some reason. Seemingly speaking to the level at attention this dealership pays to potential customers. I will not return, contact you in any way, or change my review. You should talk to your sales manager as they are the ones responsible for my experience at your dealership. Slimeball used car salesman to a T.

Dave Morcom

Was very easy to deal with. Did exactly as they said they would on time and the entire transaction was smooth and painless. Highly recommend them and would not hesitate to purchase here again.

Gurniaz Sidhu

Hi, Dilkash was amazing I had a wonderful experience very knowledgeable. I would highly recommend eastern Chrysler to my friends and family. ;)

Ian Cheesequay

Kevin my salesman along with Junior we're awesome to work with, both made me feel very comfortable and we're ready to answer any questions I had. Both explaind everything very clearly , and not once did I feel forced to make a deal . I got my truck in record time and I am a very happy customer .????????

Melissa Doerksen

I have never had such a pleasant experience at a car dealership! Amber in the service department was most helpful. She was patient with me and friendly. I will definitely be recommending!

Al Visram

Sales 2 yrs ago wad great. 2 yrs later and the Service end is still terrible. Booked an oil change 2 weeks in advance and wated 3hrs and never took my vehicle in. Had my van towed due to no power with an appointment at 9:30am and 36hrs later they found time to charge the battery and returned my vehicle. While I was waiting to pick up my vehicle, I over heard the oil change express which advertises oil changes in 30mins or less quoted 1hr 15min wait for service. Over promise and under deliver everytime. They know but they will not change. People will keep spending money here because we are all naive.

Alvin Alcala

If only there's a - 5 stars here I will pick that. I thought I will get a great deal because asked for my fellow Filipinos but it did not happen. It's the worse experience I had in buying a vehicle. First they sympathize with me when I told them that I had a bad experience form the other dealership... So I trusted them both because I thought they will take care of me... But what happened she took the opportunity and gave me a vehicle that I did not ask for and after signing I just saw on facebook taht the price is waaay lower than they gave me.. When I asked her all her answer were "I don't know" its because the deal is closed....I asked her if there will be a promo before month end and she saod the promo is by month so this month there will be none... Then a week before month end jaraaaaan!!! Free winter tires which I didi not receive thanks to yiu Gina! I JUST HOPE YOU WILL HAVE A MERRY CHRISTMAS" you know there's a thing called KARMA right. So have fun!

Pittskirt love

Great experience and follow up from this company. Everyone was nice and enthusiastic and fun to deal with, especially Tim Masters! I wanted a Jeep Cherokee and thanks to them I got to take one home, the one that I exactly like!

Jayvee Parfan

Had an Excellent service from John Reyes

Brian

If you need a vehicle please go see lucky! He helped us through such a stressful car search. We usually hate the headache we get on going through a dealership but not this time. Lucky was straight up and gave use EVERY detail possible so that we knew what we were looking at. The finance manager Raj also helped us alot and helped find the right warranty for us. Amazing dealership and amazing people, will definitely recommend this place and these guys!

C Marshall

The best experience we have ever had purchasing a new vehicle! Liam Sobering was very helpful, knowledgeable and friendly. Jeff Weekes in financing was so much fun to deal with! Finally, Ivanka was a pleasure to deal with for the walk-around and set up. The team atmosphere here is second to none. We will only ever shop here. Customers for life! Thanks guys!

Mike Tavares

Salesman Rod did a great job with showing us the vehicle and making sure we were looked after. We had a poor with one sales manager that had us leave( maybe he was having a bad day). The next day the Head manager called and apologized. He then did everything he could to ensure we had the vehicle we wanted. They rectified the issue and we are happy for that. Judge a place by how they handle mistakes, we all make them.

Jerome P

Had a great customer service experience with Kenneth here at Winnipeg dodge east. Kenneth Is a service advisor and was very helpful all throughout my time at the dealership . Everyone was also very accommodating and helpful.

Greg Bielecki

I just returned from taking my motorhome for some warranty work. An appointment was made and I asked ,twice, if they for sure can accommodate the size of my motorhome and was told "Yes". On arrival I found out that they cannot accommodate it and was told that the people at the call center don't know. If you are at a call center answering people's questions and you don't know, just say so and direct the customer to someone who knows, it will save a lot of time and frustration.

Wally Melnyk

My sales representative was very helpful and was very informative, everyone that had any contact with me were pleasant and regularly asked if they could be of service. The total environment was relaxed and I never felt pressured or uncomfortable. I guess that is why I keep going back and refer my friends and family to them

Hardeep Maan

Customer service of Dil sidhu was great. He is so polite . Helped me to buy nice jeep.

D Harris

I bought my first vehicle here in 1994 and have purchased all our vehicles here since. The last few years the quality of their customer service has been very poor. Regular service appointments have been absolute nightmares, I am angry and frustrated every time I leave there. I gave it a 2 star because I have been happy with the vehicles I have purchased there over the years but unfortunately I will find another Chrysler dealership the next time myself or my husband purchase a vehicle.

Jonathan Epp

I normally avoid car dealerships, but our experience at Eastern Chrysler was good. Our salesman Shae was friendly, knowledgeable, and helpful, and we were able to make a deal that worked for us.

Mike “Mike on Ice” Kuklik

I am amazed by the great work and service staff especially Justin who took care of me. My truck needed substantial front end work done and I was really nervous about how much this would cost me. Justin looked into it for me and found that all the work will be covered by warranty....thats almost $5000.00 dollars that stays in our families account. Not only did he keep me informed as the progress went on he was able to give me a loaner truck so I wouldnt loose any days of work. I am a customer with Eastern for now on. I will also tell friends and family about my experience and that they should ask for Justin...fantastic job Justin! Thank you Mike... A very satusfied customer!!!

Prithiraz Das

Very happy with how the Finance Manager Jeff handled my car buying experience. Super cool guy.

Chrissie Moldowan

Never ever buy a car here Everything is perfect until the ink dries on the deal. Then you are completely on your own. Just had my cars winter tires switched over to summer tires 5 hours ! Service told me "its not a dr office " Dont make appointment totally useless The attitude that runs in this place is very poor customer service. Read reviews. Im upset I didnt I could not find one person in the entire building to help me days after driving my car off the lot Left me stranded with no warentee because they hadn't bothered to take care of the paperwork Steinbach dodge all the way !!! They took me in like I was their own customer. Handling rental cars and paperwork Do not buy a car here Trust me

Jessica Gonzalbo

Kudos to Paul Paredes for the awesome customer service. He went above and beyond. Thanks for the help in finding the right car for us. He was so friendly, knowledgeable and it shows that he really love his job. Thanks also to Ian (Finance Manager) for all the help. Godbless to Eastern Chrysler! Regards, Jessica & Celito Rosal

Samantha Storli

I highly recommend this dealership. Josh was super awesome helped me get everything in order for the process. Raj helped me sell my car and did all the financial stuff. Was a great experience with them. Anyone in need of a vehicle this is definitely the place to go.

Patricia Neves

Great experience, all my questions were answered, I was a bit indecisive with which vehicle to choose and the salesman was very patient in helping me make my decision.

Braden Seguin

Having a recent encounter with this dealer, I was greatly disappointed with the customer service. Trying to figure out a solution to a simple problem, the salesman who sold the car talked in riddles trying to avoid the question. Having to make a special trip to Winnipeg due to calls being avoided, sitting down face to face was the only way to get the awnser we were looking for.

Daniel Mortimer

Took my Chrysler for routine maintenance. Dropped off around 8am and got it back by 12pm, no issues. Excellent shuttle service from a gentleman named Peter. Timely - engaging, and a truly captivating guy. Best shuttle service from a dealership I've ever had.

Jaclyn Platt

Parm at Eastern was awesome! Super friendly and knowledgeable! He set us up with our new Jeep Wrangler Rubicon and we couldn’t be happier! Thanks!

Travis Thoring

Not sure how anyone could ever leave a negative rating. So extremely impressed with the staff at Eastern Chrysler. Recently traded in my 2019 Camaro on a 2020 Ram, and the service i got from Serhiy and Jeff was easily the best service I have ever received room a dealer. A huge shout out to Mr. Weekes. Eastern Chrysler should be aware and appreciative of what they have in this guy. He is an absolute beauty and will go above and beyond to make sure you get into a vehicle you love.... including coming in on his day off AFTER the sale was made to make sure I got into my truck with no issues. I will be a customer for years to come. Thank you Serhiy, Ivanka and especially Mr Weekes. You guys are amazing.

Shauna & Rick Smith

Took over 3 hours to get some sort of price and didn't have what we wanted. Went elsewhere and found vehicle we wanted and bought there.

Michael Vogiatzakis

Great sales team, terrible service department. My 2016 Lifted Dodge Ram Sport has 20,000 km with bald front tires. Sean the service manager refuses to deal with this issue, telling me that lifted trucks need front end alignments once a month and that I signed a waiver providing me with no warranty. I paid 70k for my truck. This is a complete rip off and bad management, which is completely unacceptable and bad business practice. I will see them in court regarding this manner and I will let a judge decide the outcome. I will NEVER buy another vehicle from this dealership.

Sergiy Oliynyk

Bought a Ram 1500 from Eastern in April and found that my cab and box didn’t line up perfectly. Not sure how Ram sends off their vehicles without doing a full inspections to make sure they are good. But I brought it in and dealt with Jimmy who’s a service manager. Jimmy was great to deal with, he got me in within a week and they were able to get it all lined up pretty close. Over all Jimmy was super helpful and took the time to deal with me, great service manager! Also want to give big thanks to Shaun from Collision Centre at Eastern for helping out with this fix!

Audrey McDonald

March 11 spoke to someone in the service department to book an appt for a recall for my vehicle. Was told the earliest available was June. Lady was taking my info when the line went dead. Called right back and 2 days later still waiting for a call back. Not pleased at all. Called another dealership and have an appt set up for Friday March 15 for the recall. Would not recommend to anyone, don't bother wasting your time.

Rene Fitzpatrick

I've purchased quite a few vehicles in my time but this by far was my best experience to date. Obie Okonkwo was my product specialist and he was amazing. He made sure I was comfortable and was very knowledgeable on the products. I never felt pressured at any time and he had the vehicles that I was interested in plated and ready to test drive before I got there. He was very courteous and made me feel very relaxed, comfortable. Matt Henry the manager gave me more for my trade in then any other dealership in the Winnipeg area. He was great and checked in on me asking for feedback. Ian Koslowsky who is the finance manager took care of the finances and got me a better deal on interest than we previously thought. He was very thorough explaining every step which no one has ever done for me before. He also went through all my warranty coverage which again no one has really taken the time to explain properly. This was such a great example of team work with the three of them supporting each other and ensuring my needs were taken care of, priority number one. I actually got more savings the following day when I went in to sign my paper work and pick up my vehicle. Unheard of I know but it did happen. They even gave me a nice hat to wear on my way out of the dealership. Class A treatment that was second to none. When I got home I told my wife that I never had such an easy and positive experience purchasing a vehicle. Thanks guys for making me feel at ease and taking care of me. Thanks for the great French Vanilla, I had a few.

Karen Van Dueck

Nothing but the run around... No communication, having to phone and play phone tag / hit or miss getting answered or disconnected.. First wrong parts ordered, then assured a certain day where car would be complete - then 2 days after promised day hearing nothing, back on the phone to find out part is in Winnipeg finally - but parts people don't know where exactly it is or when they will receive it.. Girl on other end of phone finding the conversation amusing and laughing - totally unprofessional...I am used to dealing with Parkside / Vickers Ford where I've received absolute professionalism and customer service and Eastern Sales couldn't be any more far removed from them! The review is insisting I check a star and it is going against the grain as I don't want to give one......

Blair Gullickson

I found a 2019 Jeep Grand Cherokee online and I was worried about buying a used vehicle from a dealership in another city. From the moment I started speaking with sales associate Parm S., he made me feel comfortable and confident that I would be getting a great deal on an outstanding vehicle. He was absolutely right. Parm went the extra mile to make sure I was completely satisfied with my purchase. I received a fair trade for my vehicle and finance manager Jeff W. helped us bring our vehicle home. If that wasn’t enough, customer service agent Ivanka S. set up our vehicle and helped us navigate the many options in our new car. She has even helped with a minor technology problem after we drove home. We are extremely happy with the service and support we received from the Eastern Chrysler team and would not hesitate to make another purchase from them. The Grand Cherokee is just great!

Linda Breakey

On Friday, we stopped in at Eastern Sales to check out the new Jeep Cherokee Sport SUV. We were amazed at the friendliness and professionalism of all the staff! Needless to say, by the end of the day, we had purchased the SUV of our dreams. I have always been a firm believer that special people make the difference and, at Eastern Sales, the difference was made by Rod Bell, Andre Clarke, Jim Fyles and Barry Olinkin. If your company has an incentive program, please ensure that these people are rewarded for their outstanding service. Thank you and well done, Eastern Sales! Linda Breakey

Lorraine McDonald

Just bought a brand new Grand Cherokee & am loving it so far! Many thanks to Lucky, Kanwal & Liam for their work in getting me the right vehicle. They were professional & wonderful to deal with.

D S

Dropped in without an appointment on the off chance some one would be able to replace my broken wiper blade, with the weather warming up your wipers are crucial on the slushy streets. They were able to fit me in, give me good advice on the blades and fix me up right away including topping off the air in my tires. In and out in less than 30 minutes. Staff were friendly, helpful, professional and fast! August 19, 2021 - Dealt with Rob and Thomas replacing my tires, completing a recall for catalytic converter and oil change. Excellent service. Rob gave me the quote clearly stating what I wanted and Thomas made sure it was all completed timely. Excellent service by everyone.

ash kaur

I have great experience with them. Brought 3 cars all of them were in good condition. Lucky sharma is best dealer in this area, help us to buy car of our choice with reasonable price. Thanks lucky appreciate your work…????????

Kyle Garcia

Great customer service! Caidyn was super helpful towards picking the perfect vehicle for me and my wife. Overall, great experience & would recommend them to anyone looking for a vehicle!

DOUG GALLANT

Great service, pleasant,friendly and informative. Jourdan, Ivanka,Raj and sales manager made our experience stress free and earned our respect! Doug G

robert erstelle

Great dealership, community based, large selection of new & used vehicles, with width service options. Excellent service personnel, fantastic vehicle service department. Great location, great parking, with great prices for every available service provided.

Dhrumil Shah

Best customer service overall and very helpful staff, go check dil out at eastern Chrysler, you won’t regret it, thank you! ????

Green Department

Since I bought my truck from Easter Chrysler located in main st, I always go there for service and change oil. Unfortunately, my 2018 laramie truck have a continual issue on its air ride suspension every year. It was stressful and time consuming considering my work as a service technician who relied on a good service vehicle. It was always stressful to have vehicle problem But if you have Peter who will drive you and pick you up to get the vehicle, all those stress wash away. His customer service is always above and beyound, his attitude towards works are superv. 2 Thumbs up to him

Kris Walters

Have never dealt with the sales side, however with service, it's always an upsell. I gave up dealing here years ago, they tried to sell me on replacing all my stripped wheel studs. When pressed as to how that would happen it would be from over tightening the nuts. Unfortunately they were the only shop to work on the car. My elderly parents still deal with them?!? In the spring service changed their wheels over and did an airbag recall. Got the car home, the passenger side was blowing hot air. All that happened was an actuator was unplugged, must've happened with the airbag work. Anyways flash forward to last week, wiring to a sensor got chewed on the engine. In fixing that somehow the part they unplugged(unwittingly?) In the spring is also turning on the MIL. Since the change of ownership that shop turned into scare tactic sales. It works on my folks, I wouldn't take my car there. If you do, ask for the old parts.

navpreet brar

There work is brilliant and we buy a car from them and its amazing. We had appointment with lucky he is very nice and cooperative. Thanks to all of them specifically lucky

J A

I booked an appointment requesting for the same oil change and peace of mind package I have been getting for the last 5 years. I took my vehicle in which included a check on my Diamond Kote. The oil change was done and I was told that there were no issues noted. I went home and when looking at my receipt 5w20 was put in instead of 5w30. I called the next morning and I was told it was my fault for agreeing to the service being done and not asking for the oil I wanted. it clearly states under the hood that 5w30 is recommended. I had been using semisynthetic oil which they said I would have to pay extra for it. I brought my vehicle back and the oil was changed to the 5w30 which was not the oil I was asking for. At this point I was so Irrirated and frustrated with the dealership. To top it all off I was then told that my left shock was leaking. So basically I was sent home the day before with the so called "Peace of Mind" service and the safety of my family and myself were actually put at risk. Fluids were also not topped off. Just terrible customer service. I have asked twice for a manager to get back to me and still no response. It's the last time that I consider this dealership for a new vehicle in the future.

Ingemar Moncada

Got my car scheduled at 9:30 am for an oil change, arrived there on time and i ask the reception guy how long it will take and he told me 30 to.40 mins and i said perfect. Im particular with the time because my son will be out in school at 11 am. After 1 hour i went to the reception to check my car and to.my surprise its not yet done... the managers reponse add to my disappointment...very bad service..i dont usually write reviews but this company did this to me for the third time..so frustrating ..waste my time gas and start the day very bad....will never buy car again in this company..????????

Allan Claydon

Brought my vehicle in for service and used Eastern's Shuttle Service to drive me back home. The driver Peter was very professional, courteous and made sure all covid safety protocols were used while in the vehicle. Eastern made arrangements to pick me up at home later that day and brought me back to the dealer to pick up my vehicle. This service is highly recommended!

Jeannette R

We had the privilege of experiencing the best teamwork we have ever seen at an auto dealership. We dealt with a number of the staff at Eastern Chrysler and were impressed at how everyone we dealt with was 'on the same page' in dealing with us. The open communication between all members of the group was very impressive and every staff member efficiently performed the tasks needed for us to make a decision on a purchase. Exploring the inventory online from home was very helpful and emails from Andrew Hryniuk also helped with providing extra info on models available. At the dealership we lucked out with Rod Bell being assigned to work with us face-to-face. He is very knowledgeable about all the models and even though we own a Dodge Journey over the last few years we learned some new facts and features that we were unaware of. Rod efficiently took us through the process of determining what we were looking for and what model best satisfied our wants. With the cooperation of various staff members from different departments at the dealership, Rod coordinated having a Journey readied for a test drive, having our Journey assessed as a trade in, had Jason Mclean from management deal with us and Dorothy in Finance finalize the process. There was never any high pressure tactics used by the team, in fact it was very enjoyable working with Jason to reach an agreement satisfactory to both parties. Unbelievable teamwork as it seemed that all the salespeople were aware of our dealings along with staff from service cheering us on. The experience was like a big family welcoming us in. Thank you Rod, Jason & Dorothy and others who went out of their way to make us feel appreciated. We have had Eastern service our previous vehicle even though we purchased elsewhere and have been extremely satisfied. we look forward to continued service satisfaction.

Ahmed Rateb

Very helpful and friendly. Have us a better deal than the competition. Ivanka was very friendly, helpful and went above and beyond to help our family get our dream car.

Laura Loconte

I officially purchased a 2021 Jeep Compass Trailhawk Elite and couldn't be happier. The staff was extremely patient and helpful! A big thank you to everyone at Eastern Chrylser who was involved in helping me find the perfect vehicle. On top of being so happy with my new purchase, I took my mom's Jeep Wrangler to get detailed, and man do I wish I got before and after pictures... I couldn't believe how new they made the vehicle come out! My German Shepard had destroyed her vehicle with all her hair, and with the detail it was completely gone! They did an incredible job.

Campbell Reed

Pushy and tactless, insulted my vehicle choice when I bought elsewhere. Bad experience, would not recommend. EDIT: The dealership experience was obviously not stellar, as shown above, but Liam put in the effort to call me after and apologize, which does mean something.

pierre boucher

Had a wonderful experience purchasing my new vehicle. Gabe and Jeff were extremely helpful, answered any questions I had and also were very friendly and patient. Showed up in the morning interested in a trade in and new vehicle and drove my …

이원민

I purchased Ram 1500 last year. The best dealer ever! Howenn pascua, Thank you for your awesome work! He really think what customer wants and willing to help with smile face! Rod bell, the manager! reasonable pricing for all vehicles we looked up, plenty of explanation for all questions! Jennifer!! Super awesome work at financing department! I've never experience any of this before. professional work based on customer satisfaction. I wish I would write a whole story here, it's gonna be a book. Fully recommend! You can experience same thing there!

Joshua Matt

My vehicle's door was giving me troubles and I had to climb out the passenger side to get out, Reid and Dan from the service department came out and got it all fixed quick and efficient I would recommend Eastern Chrysler to everyone!

Mike Moore

No problem with trade over phone from Ontario. All employee's went out of there way on arrival. great buying experience.

Rick Clermont

I left a message for the dealer principal to call me as I was getting no where with the service department. Here it is 24 hours later and still no contact from him. Sorry I had to resort to this method of showing my displeasure. Update.....5 days later. I still haven't heard from anyone.....I've checked my car in elsewhere.

Brennan Burfoot

Awesome service department! Reed was extremely polite and made my experience very easy. even the shop foreman was a pleasure to deal with when he came for a road test with me in the vehicle to make sure he knew exactly what the issue was. I will be back!

Gilbert Mathieu

Dealing with Eastern for my new 2021 Ram 1500 was a good experience. Serhiy and Obie went above and beyond to help me find the truck that suited my needs and price point. Kanwal made the obligatory purchasing phase smooth and straightforward. The team was very professional, helpful and friendly. I would recommend Eastern for your next vehicle purchase.

amal john

Great customer service. And Gabe Carlos is a wonderful guy and was really helpful, I Would reccomend him if you are planning to get a new car. Will definitely go there if I ever have to get another car.

Band Manager

The team at Eastern Chrysler worked with me to get a good trade in value and secure financing that would work for me. The customer service provided by Ivanka, Richard, Ian, and Junior is second to none! Their team is knowledgeable, hard working, and they work to satisfy your vehicle needs and they understand that you need to feel they have got the best deal possible for you. I recommend you go to Eastern Chrysler for your vehicle needs.

Greg Mann

Overall it was a good experience purchasing the vehicle through them.

Rebecca Linton

Peter was an awesome shuttle driver. Efficient, great communicator, and very friendly. Thankful for his service.

Benjamin Campbell

Serhiy, Liam, Kanwal and Ivanka made our buying experience at this dealership very comfortable. They took care of everything they promised us, and got us into a new van with the features we were looking for. They were patient and able to answer all of our questions as we worked through the buying process. The vehicle was delivered in great condition and they went through all the features and functions with us. A great experience all round.

Ryan Anderson

phoned to ask about a vehicle, they told me it was in there lot and to come take a look at it at 730 pm my phone call was at 5:30 pm, drove there from charleswood to get greeted by a grumpy salesman or manager saying a bjnch of people have come to take a look at the vehicle and that he has no idea what vehicle im talking about, he then brought the salesman (andrew sourilis) who told me that the car was there and he comes out apologizing and that the car was sold that morning. then asks me if i would like to look at other vehicles.. so obviously lied to me to get me in the door.

tyler gilkes

I've bought 2 trucks here sales reps were great and was good experience that's why it's always been easy to convince people to go but supper disappointed In their "refferal" program. I've had sent 6 people who have purchased veichles and reffered even my own mother. They always have a reason of why it's to late or why they can't as if the very first thing someone is suppose to say is Tyler sent me here. Had a great experience purchasing but of any dealership they are one that does not stick by their word on this program.

Corey Martin

Bad credit no problem.... ya right, you'll get a car no problem but it isn't the one you wanted and it will be at a price you can't afford. Oh ya and the best part is the promise that within the first year you can trade in the vehicle and get what you want at a much lower price.. Nope that never happened, it was a huge life lesson learned. One I will never repeat again, especially with this dealership.

Matthew Boonstra

Just purchased my new car from Eastern Chrysler! There is no other dealership I would rather go! My sales consultant Kailee was excellent! Very honest, kind, and trustworthy! Also, a big thank you to Jeff is finance! Thank you to everyone at Eastern Chrysler!

kailee krebs

Ivanka is the most helpful and kind person to work with! She will answer any questions you may have and will ensure all your needs are met! She is easy to talk to, and overall an amazing person!!!

Rob Cameron

After being ask several times to come down to give them a chance to beat the competition price and that I'll be very impressed. I drove across town dealt with a sales kid and after the ring around they couldn't even give me any numbers all they wanted was to see what the other dealer offered and said they would beat it. Off course you will beat it I told them. I walked out after I realized it was a waste of my time going there with their big promises

Mike Legge

Sales experience was fine, but don’t expect any promises to be kept. Different managers will tell you different things. The communication between managers and from management to sales staff is very bad. There is a definite disconnect between staff at this dealership, and it shows. Just bought a 2021 ram classic. Went in for a second test drive on a Thursday night, and were in a bit of a time crunch as our 4 year old was with a sitter. Decided to buy the truck, put down a deposit, and we were told that the finance manger would call us the next day to do the credit check etc. We told them that we would like to pick the truck up on Saturday, to which we were told “yes that will be no problem”. Got a call on Friday for the credit check, and after all our info was taken we were told that “if everything is good, we can get you in on Monday to sign the final paperwork”. When I said we were told Saturday wouldn’t be a problem, the finance manager told us “well there’s a private sale happening all day Saturday, so it’s going to be busy here”. So? You’ve already got our business and so you can push us to the back of the line, because you’ve got other people coming in who ‘might’ buy a vehicle? I don’t think so. I called the finance manager back and told him that we were told Saturday would be fine, and that we were coming in on Saturday. His reply was a very curt “well who am I to tell you no?”. Went in Saturday morning to sign paperwork and pick up the truck and the truck looked terrible. It was quite dusty inside, the inside windshield was dirty, there were blue marks in numerous places on the exterior (which just rubbed off, but why should I be the one doing that?), and white marks on the wheels. There was also a small scratch on the exterior above the gas tank. There was a patch of what appeared to be some sort of adhesive above the back window. Definitely not how a brand new truck should look to roll off the lot. The sales associate was very apologetic, and had it “detailed” (I use that term very loosely) again while we we were talking with the finance manager. It was cleaner on the inside, but the scratch and adhesive were not taken care of. The finance manager told us that someone named Reid would be in touch with us “in the next day or two” to set up an appointment to have the scratch buffed out and a “proper” detail done on the truck. 2 days passed and no call from Reid. Three days. 4 days. No call from Reid. After getting an emailed satisfaction survey about Eastern, which we did not rate them very high on, we got a call from sales manager Dion to “make things right” by giving us 2 free oil changes, the scratch and adhesive taken care of, a “proper detail” and filling our gas tank. He also said he would make sure Reid called. Reid finally called on a Friday (6 days after picking up the truck), and I couldn’t answer the call as I was in a meeting. Called him back and no answer but left him a message. Called him back again and no answer again, but left another message. Today is Wednesday and he still has not called me (8 business days after we picked up our truck). After reading other reviews, it appears that it’s fairly common to not hear from Reid. I really don’t understand how a business can treats its customers so poorly. It’s really disappointing. There is no way I would ever recommend eastern to anyone.

Bonita Woodcock

Very impressed with Sales, Finance and Service and the vehicle. This dealership is very professionally managed and focussed on customer service. They seem to understand the value of a happy customer. Would most definitely recommend this product and dealership to anyone. I have purchased from many dealerships and they absolutely have never followed up like this one. Bonita.

Mark Jackson

This dealership has the absolutely worst service and body shop in the country. The lie, cheat, and over charge consistently. We have made the mistake of giving the new ownership the benefit of the doubt and actually tried them for service again. I can't even express how bad these people are. Andre Clark, from Eastern, says he's a manager and phones to let me know he's putting a mechanics lien on my truck! nice!!! Cheats and liars. Warranty work to a Ram ECO that has full coverage and they bill me over $600.00 awful people working here.

Jessa C

I took my Jeep in because it would not start after receiving an oil change at another dealership. I was greeted by Yoogeshwar in the Service Department and he was nothing short of excellent. He was friendly and made sure i knew exactly what was going on with my vehicle. They fixed the problem in a timely manner and also notified me of two recalls that they had taken care of. I will now be bringing my jeep there for all issues and routine maintenance :)

Edwin San Jose

We bought a car about 3 years ago here at Eastern Chrysller and they always checking with us, if we have needs, repairs or any promos that they have, Both Sales Manager KC and Matt were exceptional, hands on with their client, good leadership example to their subordinates, they exceed what I expected for. 100% customer delight and satisfaction.

Timo Brielmann

Gabe, Ivanka and Jeff were great to deal with. Gabe described the truck well over the phone and sent me a detailed video. Jeff went over the numbers in a clear manner. Ivanka took the time to show me the truck once I got there and even called the next day to see how everything went. Great experience!

Kelvin Batke

For nine years I have been telling this company to stop contacting me. I have asked the police for advice. If they were a person it would be consider a crime. But, because it is a company there is nothing they can do. I have had to block them on my phone to stop them from calling. I haven't owned this jeep for almost 5 years. They wont go away. I have asked in writing and in person as well as on the phone every time I they have managed to get a hold of me. Its creepy and harassing. Bought a 2005 jeep grand Cherokee larado. From them about 8 yrs ago. It was unsafe at the time on purchase. Exhaust leak from engine exhaust manifold. Found the leak on day when it was cool. Used the command start. Saw the gray exhaust come out from under the hood and straight into the cabin air intake..i had felt sick in it when I briefly used it off road. At slow speeds. I Thought I was just getting motion sick. Was a truly horrible thing. At the end only drove it 6 kms a day to work. Was still breaking down.

Dwain Stone

The experience I had purchasing a vehicle at Eastern Dodge Chrysler was top notch. Excellent salesman with Hudson and a knowledgeable finance mgr in Raj would make me recommend this dealership over any other I have been to in the past. Thanks guys for making this purchase easy and enjoyable.

Adrian Labarre

BUYER BEWARE. Purchased a 2015 Ram 1500 back in May 2015 and was sold what I thought was extended warranty. Turns out they sold me a 4 year warranty that was not an extension of the manufactures 3 year warranty. Not sure why I needed to have 2 warranty suppliers for the first 3 years of owning my vehicle. Only found this out when I had issues with my vehicle. I contacted First Canadian warranty regarding my issues and they didn't seem to care. First Canadian was happy to take my money but not interested in my concerns. Also have been lied to many times by Eastern's service department in the past and buying this vehicle was giving them a second chance. Will never shop Eastern again.

Jesse Shore

What an incredible place to do business. Everyone in the building delivers world class customer service! Would recommend to anyone!

Heneth Braza

i brought my vehicle here for repair of cratch and dent, they really did a great job im fully satisfied of there work. they also clean the exterior and the interior of my car it looks brand new...

Dave Dowhan

Both Tim and Ivanka were terrific with their help, information and assistance in our recent purchase of a Jeep Compass. Tim worked with us through the buying process and Ivanka walked us through the operational aspects of the vehicle itself. She was friendly and effective and called a few days later to make sure we were completely satisfied with our purchase. I do have a concern about a rattle behind the dash and she just said to come back so they can take a look at it. Great service.

Rick Vandekerkhove

The sales person Justin was very informative and helpful in the vehicle I finally ended up purchasing. It was a pleasure to deal with Justin who also appears to enjoy working at Eastern. The business manager Trevor is very knowledgeable and easy to deal with. My overall experience was very good. And as I explained to them I didn't want to leave with a bad taste in my mouth from my experience with , and I didn't. overall I can't complain about anything.

Stephanie Taylor

my first huge finance purchase, I feel like everything that was said to me was a lie. Everything I was told about my contract verbally to my face was different as to what was on the papers. I was told to sign all these places yet the contract sent what was discussed in the first place. I feel like I’ve been fooled. My sales associate was very kind to me, so was everyone else but I was not given the best deal or really what I said I wanted. I have been trying to get ahold of a manger but every time I call I’m told I will get a call back & I don’t. It’s very unprofessional & im not impressed. I don’t think I’ll recommend this place unless I am contacted & this gets dealt with like it should’ve been when I first called

Frank Reitmeier

Today my service experience was great! I originally took my truck in for just a oil change, and went to book an appointment to have the recall taken care of and they did it right then and there! Best of all they said it’ll be done in 20min and it was done faster then that.

Molly Doucette

Just bought a new Dodge Ram 1500 from Eastern Chrysler Dodge. Rod Bell was exceptional as usual, hooking us up with salesman Josh. Josh went above and beyond finding us the vehicle we wanted. Even trudging through 3 feet of snow in his shoes to accommodate us. It was freezing and blowing but Josh persevered with smiles the whole time. Although I think his smile was frozen on his face as it was so cold. This is our 3rd vehicle with Eastern, we wouldn't go anywhere else as it is the very best A1 service you could ask for. We are sending kudos to Josh and Rod. Thanks guys you did it again for us! Many thanks from both of us. We absolutely love our new truck and the best deal anywhere! Gordon and Molly Reid 2020

Daniel Brenner

Will stick with Waverley Chrysler, Came in today to purchase mud flaps for my Truck and also inquire about installing uconnect in my 200. Went to the parts desk was not greeted and asked the gentleman behind the desk if he could help me and he didn't say anything I then told him what I was looking for and still didn't say a word just continued to ignore me, I understand It must suck being 50+ still working a day job but do your job and you wont lose customers.

Taylor Mae

Went in to Eastern Chrysler to purchase my first vehicle. Dilkash Sidhu was very thorough and professional. He answered all my questions and ensured that I had a great experience. Highly recommend

Ron Kolesar

Bought a 2015 Silverado truck from Casey about a month ago. Absolutely excellent people to deal with and did what they said they would do to make me happy about my purchase. Excellent staff

Parwinder Kaur

Just bought a Wrangler. The car is great. The team here is amazing, they helped me to get my dream car. Staff is very good and friendly. Lucky Sharma was my advisor go and see him. And i am very very happy with their service. Recommend others too come here!!!!

Viktor Fokin

If your looking for a vehicle come to this place. Great service all around the dealership, shout out to Howenn and Ivanka for an amazing buying experience.

Jenn Aitkenhead

Excellent customer service .. Excellent pricing! If you want exceptional customer service and a great value for your new vehicle/trade in .. THIS is the place to come! I just picked up my new Jeep Wrangler Sahara Unlimited and could not be more happy with my overall experience! Phu made our experience fun and hassle free, and he is so knowledgeable with the products and specs on the vehicles that he is selling. The management team made us an offer we couldn't refuse .. (Thanks Anthony!) .. and we are completely 100% happy and would recommend Phu and this dealership to anyone! THANKS SO MUCH!! LOVE, LOVE, LOVE my new Jeep!!! Jennifer Aitkenhead

Rick McPhee

First vehicle bought here and was Impressed with professionalism of Liam, Raj and Ivanka. Customer service is great. Bought from many dealerships and this is top notch and over and above.

Dmitri Ermak

We had a very pleasant experience. Our sales person Serhiy Chervinskyy was very helpful. He did everything 100% that we were expecting from a sales person. They have very good and solid team there. Deff would recommend this dealership.

inderjit singh

Poor customer service. Sales rep Rod doesn't even know how to talk. Just booked 2019 Ram 1500 but the truck never shown up in 10 days. Finaly I ended up with my full refund. All other Chrysler dealerships in Winnipeg are nice and friendly except Eastern Chrysler. I would never go there again and also do not recomend to anyone else. They promise you something else and delivery totally unexpected.

J Adalia

Liam and Jeff helped us get our vehicle and we cannot be happier. They were very professional and made sure to treat us well. *Update - brought the vehicle back for a minor issue and they immediately accommodated. *Update - unfortunately ran into issues with the car that had me spending alot for repairs. It was probably 3 months into owning up to now. It may or may not have been pre existing but I guess that's the risk with pre owned. Would still probably recommend them but it's just unlucky on my end.

Rozzjho Verceles

Bought a new truck in kind of haste because my other truck was no longer reliable and needed one ASAP. Meagan, Jeff and Nathan were really a pleasure to work with. They were really friendly and helpful to all my inquiries. It almost didn't feel like it was a business transaction.

Kim Kearns

My husband and I purchased a brand new 2019 Ram 1500 from this dealership and the hassles and dragging along the salesperson Gina went through was awful. We love the truck don't get us wrong. But go elsewhere to purchase one. We had a 2016 Ram truck with aftermarket wheels that were negotiated to be removed and transferred over to the new truck. After two weeks of being told we are working on it and saying we are looking for wheels to replace them with. My husband checks their site to see our old truck with the wheels on it, no calls saying hey we are paying you out before he finds the truck on the site posted for sale. Absolute disregard for the customer after the initial purchase. Then the salesperson says they are paying out and says she screwed up and has to pay out herself. After all this back and forth was not needed for my husband, especially after starting a new job. So I told him to break all ties and get service done elsewhere and I would buy him the wheels. They offered him $500 check and a $500 cash card for $1500.00 wheels, they never called him after July long weekend to pick them up, Doesn't surprise me or him and confirms my thoughts on the salesperson and the dealership.

Joanna Marie Santillanabkb

Brought my vehicle to get service! Staff were very nice and helpful. Awesome customer service from John Reyes. He's very knowledgeable and very professional. Keep it up!

Tanner G

I want to thank Meagan, Jeff and Obie for getting me into my new truck. They all went above and beyond to make sure I got a great deal and the exact truck I wanted. Meagan and Jeff were continuously updating me on the progression of the deal (even on their days off) and were very genuine and friendly throughout the whole process. Highly recommend buying from them, and would give them more stars if I could!

Jason Brassard

Susie was excellent to deal with! She listened to my needs and wants in a new truck, she found a few options that reflected important features, she followed up promptly and made sure all aspects of my purchase were known to the various dept's involved - all with a very friendly attitude! Thank you Susie & Eastern Chrysler Dodge Jeep Ram!

Carol Scott

Three weeks ago, I a made an appointment to have 4 recalls fixed on my Jeep. When making the appointment the person pulled up all the recalls on her computer and confirmed that the repairs had to be done. Yesterday, they called to confirm my appointment. I dropped my Jeep off at 8:30 this morning and took a cab home. Shortly after I got home they called to say they did not have the parts needed in stock. They had three weeks to order the parts needed on the recalls, since they knew exactly what was being replaced/repaired. After stating my displeasure, I was asked to hold. When the person came back on the line, I was told that one of the parts required was in shop but was meant for another customer. The person told me they would postpone the other customer's appointment and install the one part in my Jeep. I took a cab back and picked up my vehicle when they called to say it was ready. At no time did they say when the other parts would be in or ask me to schedule another appointment. Their service department is a "joke". What happened is absolutely ridiculous and unprofessional. I am very dissatisfied with what took place.

Dave Bobbington

The staff were friendly and the facilities are clean, well maintained - but ultimately I went in for a simple software issue and ended up making two visits, was quoted $1000 replacement part to fix, despite the system working before arrival. There's no ownership of the problems they create during work. You're better looking past the glamour of the building to somewhere else.

Richard Flett

Very well looked after nice and friendly sales agent's ..high 5 to Eastern Chrysler Dodge Jeep Ram

Monica Guiboche

As existing clients , my husband and i were taken care of very well. We had been in contact with one of their amazing sales representatives, Gabe Carlos. He had done a fabulous job in getting us into exactly what we wanted. I will be recommending Gabe and Eastern Chrysler to anyone looking for a vehicle.

anthony dyck

The excellent staff at Eastern Chrysler made it very easy for me to walk away with a great deal on a fantastic vehicle. Would recommend to friends and family.

chelsea b

Great quality service and very open about the paperwork. Made the process run smoothly on our end. A big thanks to Tristan Small for being a wonderful sales man and Kanwahl for explaining all details of our financing process.

Jack L

Terrible service experience at Easter Chrysler Dodge, 1900 Main St, Winnipeg, Mb. Dropped my truck off for service in the morning June 21st and was told it would be ready by 2:00pm as I requested. I called at 2pm could not get through to anyone in the service department, went to voice mail and mail box full message. Finally got through to service writer after 3pm. Told me, "my friend" your truck is all serviced and ready to go except for a couple warranty recall items. Arrived a while later, he did not know where my truck was and parts were missing from it that he had to go find. While he was looking for missing part, I looked under the truck to verify transmission service was performed. Transmission oil pan was not even removed and the invoice said the service was done. Had I not checked they would have dinged me for a $300 service. Got home and checked the transfer case to see if oil was changed. Drain plug was dry and had no sign of being removed. Went back to service to show them clear picture of drain plug was not removed. They eventually offered to perform the work I paid for but now the service manager is away. They gave me more run around today, I asked for my money back and they told me nobody is around that could do that. This is the worst service experience ever at Eastern Chrysler. Eastern Chrysler Service Department. I asked to see the Dealership General Manager, mysteriously could not be found to speak with. I will post a picture of the dry drain plug soon if it can be uploaded. What a terrible experience. Buyer beware folks.

Monique Desrochers

Artem Veremchuk was a out going happy not pushy salesman!!!! Anyone I know who wants to buy a a vehicle I strongly recommend Artem to be the man to see!!!! He is a 100% the guy to see!!!!!! More than 10 out of 10!!!!!!

Trevor Merrilll

I just recently purchased a used car here sight unseen. Dealing with Josh and Jeff was a pleasure all the way, from purchasing to shipping the vehicle half way across the country. It was as easy as buying anything off Amazon! Thanks so much! Trevor Merrill.

Rob Horsfall

It is the worst dealer I have dealt with. I bought a new 2018 ram sport, first they couldn't find spare key . That took them a month and 4 visits before they made one. Then I take it in for oil change and they sent my hood. Service manager totally denies it. But finally agrees to paint less dent repair. This was not possible as paint was cracked. Was told they would get back to me still waiting for that call. It's been 5 weeks now. Worst customer service ever.....

Ed Oczerklewicz

Very impressed with Gerald in the service dept. Required oil change and head light replacement and Gerald set me up with service. Thank you Ed

Arsh Singh

I was looking to purchase a family car and was very confused between all the options I had. My friend referred me to Lucky Sharma at Eastern Chrysler. They had alot of vehicles and Lucky helped me explore my options with more knowledge and helped me identify what the best option would be from my choices. I eneded up getting into a 2019 camry. Jeff was my finance manager, he helped me get approved. So thanks to Jeff for making sure I get into my new car. Before I picked up the car it was very well cleaned. Would for sure recommend anyone who needs a car to go see Lucky there. Thank you to everyone for helping me out.

gurjant cheema

Great experience overall .A special thanks to Artem and Raj for such good deal and explaining everything perfectly. Highly recommend

Don M

IF THERE'S ONLY A WAY TO RETURN MY CAR I ALREADY DID, AND FORGET THAT I'VE DEALT WITH THIS DEALER. EVEN ONE STAR THEY DON'T DESERVE.

Pinky

People are very welcoming and friendly. Purchased my first car here few days ago and the staff are very accomodating and knowledgeable. Overall, great experience and would definitely recommend going here!

Maegan Balagus

Unfortunately I didn’t have a great experience with my first oil change at Eastern. My dad and I both called/asked what type of oil was being put in my car and what the quote was several times, so when I went to pay for my oil change they charged us double the amount of the quote they gave us earlier because of a different oil being put in my car.. if my dad wasn’t there I would’ve ended up paying much more than I was being told. On top of that when I got into my car after they parked it in front, all of my tires were low of pressure at 20 pounds... next time I’ll make sure not to book an appointment before closing time to avoid errors like this or start booking closer to where I live.

scott “rrobb1967” komus

Great buying experience. Caidyn, Raj, and Ivanka were all straightforward and helpful, making for a no-stress purchase.

Jaydin Zerick

My exprience at eastern chrysler was good. Howen was great, Jeff was great and I love my new/used 2020 Jeep Grand Cherokee, I really enjoy it. Although wasn't perfect, reason being the vehicle still had 3 repairs to be done on it. That's it pretty much, just maybe inspect the vehicle before handing it over. Thank you very much.

Karen Storozuk

Great customer service, they worked hard to find me the vehicle that I wanted! Delivery from out of province was quick and the vehicle arrived clean and in perfect condition. I'm excited to drive my new JEEP with confidence that any issues will be resolved at Eastern.

Adam Nocita

Terrible service. Appointment was booked for 12:30. My truck didn’t move from the parking lot where I parked it until 1:45. Staff were standing around talking instead of working on my truck. 100% will never be taking my vehicle back here for anything

Anthony D

I was very pleased with the customer service from Eastern Chrysler (Kenny) helped answering questions needed for my vehicle, and will be booking with Eastern Chrysler. I will be letting friends and family know the great customer service. Thanks Kenny!

Robert Rutkowski

Always enjoy working with Phu and Brian. They worked to find what we wanted and at a very fair price. I would recommend this dealership to anyone looking for a fair deal and people who care about what you needs and wants are and find it!

Kenneth Salazar

I commend the friendly behaviour of my Sales Advisor Howenn Pascua who patiently worked on the deal that we got on March 17th. The car was a dream come true for my family. The deals were great. I also thank the Finance Manager Susie Klassen who also assisted us with the financing. Excellent job!

Darrian Wirth

Dealt with Gregory Moran in sales and he went above and beyond, very friendly and knowledgeable. Had some issues that were out of his control and he went out of his way to correct them and make sure I still had a good experience. Ian in finance was also a big help very friendly and knew what he was doing. Overall I would come back to buy a car here and recommend it to others.

Ben ayed Ahmed

best dealership in the city Ian the General financial manager was amazing and Mark went Above and beyond to make me extremely happy with my new chevy Thank you to all of you

BS Thind

I went there at Chrysler to replace fuse box of my grand caravan, (I bought the part (fuse box) from bucks auto they put mark on it with marker.) I placed it on the back seat of my car. Chrysler service man said it will take an hour to replace then after one hour they called me it’s done so I went to the counter and paid money about $190 for labour cost for replacement. But when I checked in my van the new part I bought it was still on the back seat of car they even didn’t touch that part and my van had same problem then I went inside and talk to their mechanic he was shocked about it how I found that (I found because of bucks auto mark was on it ) he had no answer then I talked to the manager he had no answer he was just saying sorry for that. Then again they replaced it in just 10 minutes. They are big cheater I record video in my phone when I was talking to them. Be careful to go there.

Brady Andries

Went in there about a month ago to get some warranty work done, found out warranty wouldn't cover what was needing to be done. I asked to speak to the manager to see why I was being told this and as soon as he came down and was explaining what was happening and I was then being sworn at and I quote he is "tired of dealing with fuc*ing bullshit customer problems" and from that point he was clearly not trying to help me at all and I was demanded to pay regardless if I wanted to take my car home. I was so disrespected and have never been spoken to at a dealership like that before. I would never refer anyone to step into that dealership to purchase a vehicle and will never return, absolutely unbelievable

Glen Spokes

I brought my vehicle to eastern Chrysler for service in the past and was extremely happy with the service I received. I recently purchased some new tires for my truck And dealt with a very personable and professional staff (Shaun Saull). He was able to help me out with exactly what I wanted and got me the tires I’ve been looking for. I contacted 3 other places that day and they said they were all out of stock and couldn’t find them for me.The tires got put on very quickly and they were in contact with me the second they were ready. The staff (Shaun Saull) Even delivered my vehicle back to me himself. I appreciated dealing with eastern Chrysler and I will definitely be going back there 100%. Thanks for a great experience???? A very happy customer Glen Spokes.....

David Kearns

I recently purchased a brand new 2019 RAM truck from this dealership, I purchased a 2016 two years ago from them. Two years ago the sales services was fine, this time around after what I went through I will never buy from them again nor will I get the vehicle serviced there just because of the sales person. I was cheated and lied to for about a week and a half after the sale of the vehicle. My 2016 had after market wheels that were confirmed to fit my new truck, in the negotiation of the sale it was agreed they would be removed, it was specified I didn't have the old factory wheels which was fine. The sales person (Gina) for a week said they were working on getting me the wheels, after a week they said they were looking for factory wheels. Couldn't tell me that though. Near the end of the second week I checked their website and saw my old truck with the aftermarket wheels being highlighted. I called asking why the truck was posted when the wheels were not removed. NO ONE CALLED to tell me they were posting it and that now the wheels were to be paid out to me. Then the salesperson calls me and pleads to me that she now has to pay for them because she screwed up on the requirements of the sale. After all the back and forth BS I told them that I don't want to deal with them anymore. She made an offer of half in check and other half of a cash card for the dealership that the dealership would pay out, not her. Which was it her our the dealership paying it out??? I said right now I don't know if you telling the truth or not, I said if you call me after the July long weekend with something to pick up I will get it. if you don't contact me, then it still confirms what I have been dealing with the last two weeks. Guess what? NO PHONE CALL. I guess my convictions on this dealership and this salesperson were completely true. They obviously don't want to make right on what they screwed up on.

Reed Bayes

We went to Eastern to buy a van for our growing family. The staff there was very friendly and helpful, addressing all our questions and concerns. Definitely the most helpful dealership we have dealt with.

ryan koltalo

Fantastic experience dealing with eastern dodge Chrysler. Very satisfied in my experience with them and I would certainly recommend them.

M Li

Great service overall. lucky is friendly even i asked huge discount.

Dave Roberts

Ivanka ,Artemis and Raj were very helpful and courteous throughout the process. Thanks again for all your help.

Greg Unrau

First of all I didn't purchase my 2014 eco diesel in Manitoba and my only previous dealings with Eastern was to buy an oil filter and some def fluid prior to the engine blowing up in my truck. So then I went in and talked with Ian about a new engine and between himself Reg and Amber they bent over backwards to make sure I was happy with every thing. So I'd like to say that between the three of them.....they set the bar for customer service and satisfaction. I highly recommend that if you have any issues with your vehical that you give this team an opportunity to give the small town service in the big city.

Jennifer Harris

About a month ago after messaging one of the staff for a couple days during a big promotion/celebration they had going on about upgrading my current Jeep to a bigger Jeep for my growing family the staff member who was messaging me told me to come down to the dealership to fill out paperwork and look at new Jeeps. I was so excited because I had heard such good things about this dealership but in the end I was embarrassed and disappointed. I was on maternity leave and took my newborn and 6 year old daughter down with me (which was hard enough) but I did so because I felt confident I was going to leave there in a different vehicle after trading in my current Jeep to them. After sitting there for 20 mins answering the employees questionsj about my income etc (I couldn’t help but notice every employee at the back behind a big table was not wearing a mask) he went to talk to somebody (I’m assuming a finance manager) about what they could do for me and he came back and he looked almost annoyed for wasting his time. He told me that I would most likely need a co signer which I found odd because my credit was better then what my credit was when my got my Jeep initially 1.5 years before. I then took my 2 kids in the finance managers officer because then employee told me I’d need to go talk to him. I went in there and all I could smell was cigarette smoke. He asked me how much I made etc and sounded and looked so annoyed and said I’d need a co signer most likely.. which I would never do. I’ve never needed a co signer on any of the vehicles I’ve ever had. He never called 1 bank to even TRY. In the end I felt embarrassed and disappointed.

Gerald Mayo

Gerald the service was a great experience he was very efficient polite and knowledgeable. I have 4 family who Will be coming there plus my 2 cars. We are almost due for new and will be buying from Eastern !! All of us.

Rami Cheema

this dealership is the worst, i had very bad experience buying a car from them. manager is racist, rude person, unprofessional who i dealt with Andre few months ago. I thought i was the only person who had a bad experience with them but after looking at the recent 1 star reviews, it seems like everyone is disatisfied with them, all they care about is stealing your money. Stay away from this dealership if u want to save your money.

Joel Sontag

I had an excellent experience with staff I dealt with at Eastern Chrysler, both Andrew and Brayden helped us on the sales, we knew what we were looking for to make things easier with our one year old daughter, shown different options, helped us pick what was best suited for us. Barry was excellent on the finance part of it, helping us get the best payments possible, I would definitely recommend Eastern Chrysler for anyone

christian abante

kudos to @John Reyes -Service Advisor...appreciate ur assistance especially on d the recall issue of Dodge Durango

kamlinder singh

We bought a Kia sorento from Eastern Chrysler, and it was at a good price as compare to other dealership.

Simone Wiebe

Service department experience has never been good. Have never received a customer curtisity call following any visit. If you ever buy a dodge go to any dealership for service other than this one

Dwayne Bennett

Thanks to Andrew, Matt, and Jim for making my purchase experience a smooth one! We love our new Ram 1500 Sport. I would recommend Eastern Chrysler Dodge Jeep Ram to anyone looking for a great vehicle.

Charlene Hanis

We purchased a vehicle from this dealership and was helped by Artem who is a knowledgeable, helpful, and respectful salesperson. It was a pleasant experience purchasing a vehicle from him. His calm disposition made us feel comfortable in this transaction, which was our first experience purchasing a vehicle from a dealership. The finance manager Kanwal was also helpful and informative about the different extended warranty options. We highly recommend Eastern Chrysler Dodge Jeep Ram.

Kashyap Raval

It was excellent experience to meet Product Advisor Meagan,she showed all different models I wanted to know and explained all the trims which made easy to finalise trim and model. Ian in finance had lot of patience and explained all paper work step by step he is a great guy and Nathan helped to explain all the details of vehicle during hand over. It’s 5star experience to purchase of Jeep Cherokee and happy to drive it from eastern Chrysler.

Honey B

This dealership is so amazing they helped me so much to get my dream vehicle Serhiy, Raj and Mark ask for them I never had such a good experience ????????????????

Tim S

Used to be a great dealership. But after new ownership, it's gone downhill. I'd rather lick a running belt sander than go back there for any type of work on my vehicle. Follow up edit - I made the mistake of going there for an oil change. The service advisor told me the tech inspected my rear brakes and they were under 3mm and "must be replaced immediately because it's dangerous!". He attempted to book me in for a $700 brake pad replacement. I declined. That weekend I figured I'd just do them myself. When I pulled the old brakes, they still had 9mm of pad left and were almost brand new. The business practices at this dealership are shady at best. I'd avoid them at all cost now.

Kerstin Eberhard

I am beyond pleased with the kind of service I received at Eastern Chrysler. I have never purchased a vehicle at a dealership. So I walked in with a lot of uncertainty and worries. When I got in touch with Ivanka I knew right away I was in good hands. She completely went out of her way to give me the absolute best. She made sure that everything was done in my favour. Ivanka was not the only who was so amazing but Jeff as well. He worked so hard to make sure all my finances will be right and that I will not have any issues financing the vehicle. I was offered the best Kind of Insurance. "Gab Insurance" Pst Highly recommend. Jeff and Ivanka are both a blessing from above. Not only have they been so genuine, helpful, trustworthy but as well funny and beyond sweet. I loved chatting with them. Made me feel very welcomed. I could honestly go to the dealers daily now to simply hang out with them :) Once Again thank you!! You guys are amazing. I shall enjoy my new Whip.

Lawrence Burt

To pay 887 to buy a car is outlandish. Found a better car lower k 126 000 cleaner car better tires...

Hareet Narhan

Had a really good experience with Eastern, bought our Toyota Camry 2019 and Ivanka especially went above and beyond to make sure we were happy with the purchase at the end !

Louella Dawn

My financial advisor was Kanwal and sales rep was Howenn. I 100% would NOT recommend buying a vehicle from this dealership. Howenn told me if there was any trouble with my car, to just call him. After only 1 month my car is needing work and he has no help to offer besides selling me parts at a "good" price. I've also been waiting 2 months for a $1400.00 cheque from Kanwal for packages he added onto my loan that I was under the impression were free. He has not returned my recent emails.

Quintin Barritt-Cleary

I recently purchased a vehicle at Eastern Chrysler and overall it was a very positive experience. The gentleman that was our product advisor was named Howenn. He is a very kind individual who provided us with excellent customer service. Howenn went above and beyond to help us find our perfect car. He is a very genuine person and overall just a great guy. I would highly recommend Howenn. When we went to pick up our vehicle we were were greeted by Ivanka. She was very kind and made us feel very welcome at Eastern Chrysler. She has addressed any concerns we have Had and has been a pleasure to deal with. Overall I would recommend Eastern Chrysler as a good place to purchase a vehicle.

John Grisdale

Good service , had Rod Bell help us get a 4x4 for my older daughter. Now she happy with the Pink Truck she got from Eastern Chrysler, thanks Rod and Ian for the service

Irfan Ahmed

Very bad experience! They wanted me to sign the commitment on a particular vehicle before they discuss the payments, interest rate etc. I really don't know why they wanted to restrict me or I must say indirectly forced me to buy the vehicle from them. I spend good 2hr with them and they appraised my vehicle but not willing to disclose the appraisal value.

Matthew Dubois

I brought my ram in for service. It was not disinfected a they said it would. I asked for them to find out why my ac wasn’t working, also why my latch wasn’t working in the back. They didn’t check anything and told me my warranty was up on my new truck. They told me I had 5 years when I bought it brand new. They lied. Turns out it’s 3 years and they just want you out the door. Guess I’ll have to fix it elsewhere. Never buying from them again

Jayson Kapitaniuk

Ask for ARTEM Went in today and my salesman was amazing, he listened and was truly there to make my buying experience enjoyable. No pressure but very patient, worked with me on payments as well as different options. I was hesitant as he appeared young, don’t let that Mia guide you! Outstanding day looking for vehicles! Jayson

Jesse Nikkel

Had a great experience at the auto-body shop at eastern Chrysler. Great customer service and they went above and beyond in taking care of my vehicle. Would definitely recommend this shop.

Jessie Dela Rosa

I had amazing customer service from Thomas. Receptive, respectful and informative. Thomas attended to all my questions, concerns, and many phone calls. I especially appreciate that he communicates with the repair guys to answer my questions. He's an asset with clearly many years of experience in customer service. Thanks!

Debbie Robillard

The sales team was great! However the financial team was horrible, I went in and signed my life and rights away in 5 minutes. The second most expensive thing you own was done in 5 minutes, then I was rushed to go get my autopac nothing was explained to me and when I complained about how I was treated I was reassured by the g.m. Frank that he was going to make it right! I bought the vehicle dec1/18, had a meeting and still waiting for Frank to get back to me, is this how you treat your customers? If so I dont know if I want to deal with eastern anymore. Signed still waiting for 35 thousand dollar explanation.

CouchPotatoe LB

Just bought a new 2018 Dodge Journey from the friendly folks here. Everyone was polite and very friendly. They weren’t overly aggressive as I have experienced with other dealerships. They were able to work with my schedule which was very hectic. As I have only recently purchased a vehicle with these folks I’ll try and keep this review updated as I work with them in the future.

Swyz King

My experience here started off with a friendly and warm welcoming, but ended with a dispute with one of the salesmen. I think her name was Gina. I couldn't believe how unprofessional she was acting, tried really hard to convince me into buying a cheaper vehicle than I have now. No thank YOU! She was only looking to her own interest and not mine. Last time I Will go here.

Max Volovich

Did not use any of their services officer this time. However the sales Manager and an other staff member helped my wife when her car broke down. Could not get a tow truck tell the mext morning so they let ger park it over night so i could get it our place tell i can fix it. But i do use their parts department as well. This would make me come back because they did not just look at me as a dollar sign. So yes friendly and helpful and if i had more then two thumbs they would get all my thumbs up forsure!

Riley Shogan

The Entire team at this dealership was friendly and helpful from start to finish. It was a great experience buying my new Ram. Thanks to all

Elyse Sidon

I had some questions about my vehicle earlier this month and had the pleasure of speaking with amber. She was very kind and knowledgeable. She answered all of my questions and gave me some good advice ! Highly recccomend. Thank you Amber Warniski

Ken Mularchuk

They made this experience an excellent one, as a team. This purchase started out as a frustrating adventure. I decided on which used vehicle that I would like and I started my search. I found this amazing example at Eastern and contacted them. I went down for a test drive and the sales person that I was dealing with was helping another customer so I was passed off to another salesperson that wasn’t busy. Test drive went great, vehicle looked great, a little dirty and the check engine light was on. Neither of these being an issue to me I went ahead with the purchase contingent on me finally getting my settlement from MPI and I needed that check engine light issue fixed and I wanted to know what the issue was. I left messages for my salesperson several times over the next two weeks and never heard back. When I went to take delivery of the vehicle, it was a fail. Nothing that I requested had been done, and both key fobs were dead. I was passed off to a different person in finance to give my money to, and he seemed quite busy and didn’t seemed concerned about my issues with the key fobs or the issue with the check engine light. In hindsight, I think that he knew his dealership would make it right, and wasn’t concerned. I, obviously not familiar with the dealership that they were pulling a fast one, they were not. He even provided me with a vehicle to go get insurance and plates. I dealt with him a couple times after that day and he was really nice, probably because he wasn’t so busy at that moment. I had to come back after my purchase to get the issue with the check engine light fixed because I didn’t want to wait, I was excited and honestly was nervous that I would somehow lose out on this gem of a vehicle. I started to notice just how dirty the vehicle really was. It was very presentable, but it was previously owned by a smoker, and a smoker that never cleaned their vehicle, ever. The dirt/smoke was deep and had never been cleaned. To me, this is the defining moment of the dealership. I’ve seen reviews stating that they don’t care once they have your money. My experience was exactly opposite. They all cared, a lot. The general manager, the sales manager, the Body Shop manager and Marko, who is in charge of detailing, all got involved. There were some hiccups, it’s hard to get good help sometimes, lol. BUT THEY NEVER GAVE UP!! They could of told me to take a hike, and at some points I was wondering if I deserved it. But no, they went out of their way, above and beyond my expectations. I think that I’m actually better off than if the delivery went smoothly, lol. If you’ve come this far, thanks for reading. A vehicle is a big investment, and this team will be here for you. Thank you Chris, Tim, Raj, Shaun and Marko, I’m still smiling

Shannon Cottle

Their service department is horrible. My fiancé went in a few weeks ago for a oil change. They said they got busy. He had his appointment at 9 am. Didn't get his truck back until after 3 pm. Despite this, they rectified the situation for him. So I decided to go get an oil change and a 85 point inspection before my warranty came up. I got a call 5 hours later saying I "missed" my appointment. I actually gave them the keys 40 minutes before my appointment time.. and they didn't know what was going on. Frantic, I drove down there and saw my jeep parked. Took the girl forever to find out if anything was completed. I will NEVER go back to this dealership. They are very unorganized and for their mistakes I never got any rectification. Very disappointed.

Catharine Caglayan

Really disappointed in this dealership. I bought a chrysler from the dealership three years ago and ended up getting into a pretty serious accident. They were good about it and offered a replacement vehicle (Jeep) to buy. I bought it but it was nothing but problems. I brought it in for service the same week i bought it because it smelt like coolant was leaking. After I got the Jeep back there was severe rear bumper damage and the A/C didn’t work... I’ve been trying for months to get in touch with them to fix what they broke... Any decent dealership would return my calls and care for the fact they damaged and broke a customers vehicle. Oh, not to mention the sales person Gady failed to mention the vehicle was in an accident and lied to me about the paperwork I was signing. Because I bought a car from them previously and was happy with it (for the most part), I didn’t think it was necessary to read the same paperwork I signed and felt with last time. Man was I wrong!!

Cindy Streilein

I purchased a Jeep Compass and I couldn't be happier with the sales service at Eastern Chrysler. Lucky was great and answered all of my questions and was very friendly and helpful!

Helena Djamo Zacarias

Got a hassle-free transaction on getting a brand new car from this dealership. Ivanka (our sales agent) laid out all options based from our needs and wants. They even extended their working hours just to get a price approval. Kudos to everyone, will definitely get another car from them.

Andrew Marx

Eastern dodge was awesome at helping me pick out my new truck. Ivanka, Ian and Rod got me In the truck super fast and everything was convenient for me they put me first rather then the sale, super awesome buying experience with them and they did an amazing job getting the truck ready definitely won me over as a customer for life at eastern. Thanks guys !

hempreet dhillon

I purchased my first vehicle from this dealership this week! I am happy to say that I am very pleased with the vehicle, customer service, and the overall experience with this dealership. I have been looking for over 6 months to find the perfect vehicle for myself and I finally got it. Special thanks to Parm and Ivanka for helping me through this. Parm is amazing! He is very knowledgable and he answered all of my questions, understood my needs both in what I was looking for as well as financially. He treated me very well which enable me to make quick decision. After this experience, I can say with confidence that I would gladly do business with this dealership again! Highly recommend to everyone!

Mark Galang

My initial interactions with Eastern were great except for the last 3. I have no qualms at all with the sales team but my issues stem from the service department. Had to return to the dealership on 3 separate occasions due to them not having the part required or creating errors on their own by not returning a fuel line causing me to lose a tank of gas, get my vehicle towed, renting a car (that was supposed to be covered under warranty) and then being told I'm not being compensated for something that is covered. Then when you ask for an update after your situation has been escalated, I hear nothing but crickets from the Service Manager who has given me assurance that this will be handled with care. Unfortunately they have failed in customer service, escalated situations, basic coverage of services purchased and disregard of time. I even gave them a chance to rectify the situation before posting this review and based on the information above, you can all see how important customers & customer service is to Eastern Chrysler.

Chris Bennett

Sitting in the waiting room 5 of were using our masks on our mouth and nose, this guy used it to cover his eyes for a nap. And nobody including staff cared.

Robert Zyluk

This is my 3rd or 4th vehicle from Eastern and they have always been great to deal with. Traded in my truck and got good trade value, plus a good deal on the new one. Dealt with Hudson and Liam, they were both straight forward and honest. Will buy there again, no doubt.

Drew Mitchell

Serhiy and Kanwal were extremely helpful and pleasant to work with. They both exceeded our expectations, and we love our new vehicle. Thank you!!

Brian DeSousa

Not friendly for first car buyers Was starting a new job and I wanted a nice car to go with it. Was looking at a bunch of used Dodge Chargers across Winnipeg. This one was listed on Auto-Trader as a 2019 Dodge Charger with 32,000 Km, which was really good compared to the others! When I got into the dealership, I was seated for around 20 minutes to half an hour before I spoke with Parm. First visit barely went anywhere as they were beating around the bush cause I wasn't ready to fully commit to buying. Came in a second time when I was more confident in making a purchase. We test drove the vehicle before talking numbers. Found out that the vehicle was actually over 40,000Km, and was priced higher than any other car in the kilometre usage. When we spoke with them, they adjusted it to the the exact same price as all the other cars, others were still cheaper. Either way I tried to make a deal with them and this is where it gets worse. I began speaking with their finance office, and my finance manager there made us wait for long periods of time. We'd schedule an appointment at a specific time and still I'd wait for 30 Mins - 1 Hr. Began feeling like it was done purposely to make me tired, hungry, and more likely to sign a deal. It took 3 hrs in the office to finally get anywhere with the deal once the General Manager came in. Once I had taken the car home, I found out that a lot of the features mention such as the car supporting the dodge app (it doesn't), and the car having an SoS button were not present. The car had no spare tire, and the tires are not even matching on the vehicle! When I got in touch with Parm to look into the spare tire he promised along with the mats, he said he'd "Speak to service and the sales manager".... This was a week ago after a previous week of messaging back and forth with him. If you are a younger person buying your first car DO NOT GO HERE. They will pick up on your dealership inexperience and begin using tactics such as "Are you really going to pass up a new car for the price of a coffee? Can't you give up a coffee a day?" When the negotiated price was too high for me. Will very likely seek out a different dealership in the future. Update: They have contacted me again today. Will update review if issue gets resolved.

Linda Latozke

I took my vehicle in for a claim and they were fast and very nice, polite, and friendly. Roger was wonderful, kept me informed. The shuttle employee was a very nice man. I would go there again.

Ken Cooke

Met with Andrew in my search for another van. He quickly determined my requirements and budget. A search of their used vehicle database turned up exactly what I was looking for. After a test drive and a complete description of vehicle options, the negotiations began. After meeting with Andrew's boss and also the Sales Manager we agreed on a price and signed a deal. The following day I picked up the vehicle and discovered it came with only one key (another would be $200). Also the power sliding doors were not operating correctly. Back to the shop it went the following week. The repair was actually quite extensive and I was provided a U-drive. I got my van back with no cost to me and everything works perfectly. The service department was excellent to deal with and I will be back for all my regular maintenance. Thank you Andrew (sales) and Gerald/Walter (service) for your assistance.

Michelle Daza

AMAZING CUSTOMER SERVICE!!!!! We recently purchased a brand new Dodge from them and we absolutely love it! A special thank you to Greg and Rod who made us feel very welcome and always making sure we got what we wanted. We really appreciate it and thank you so much again! Thank you for all of your hard work!!! It was great getting to know you both! For Rod, you are amazing! Always similing and making us laugh! It was never a dull moment. Keep up the good work! We def hope to deal with you in future!! :)

Mario Pereira

They definitely need to be more happier there ☺️ you can feel the intensity when you enter

shiran liu

The staff there are kind and thoughtful to solve problems. Also, the car prices are reasonable.

Vasyl Yashchuk

I'm know EASTERN CHRYSLER long time, I was buying parts, from part department, doing service for my car, always good and quality service. This time I'm purchase new RAM, SPECIAL THANKS JEFF AND IVANKA, plus THANKS SALES MANAGER. ALL WAS GOOD. NICE TEAM, EASTERN BEST!!!

drew mitchell

*READ ENTIRE REVIEW* I'm not one to honestly give out 5 star ratings however, i do firmly believe in credit when credit is due and a 5 star rating is genuinely deserved for this dealership and the team i dealt with. For sales i dealt with Parm Sran (Product Advisor) and from the sit down it was a nice casual chat about what i was looking for with no pressure at all from him to be swayed into something more expensive. Me being a type of specific person, told him the things i was not willing to budge on and then things i was willing to be flexible on in terms of the truck i wanted and the features it had. He wrote everything down and then himself paired with Obie Okonkwo (Sales Manager) locked down a couple options for me to look at. Honestly was never questioned during the look through these first couple trucks and all my questions were answered as well as any that couldn't be answered right away were answered via text later that night. They never once rushed me out of the dealership even with some visits going later then store hours as well both Parm and Obie were available via text when i had a possible questions arise. The guys were able to locate a truck exactly (plus more) what i was looking for. I was looking to trade in my previous car towards this truck as well and their price for the trade-in was very fair and not low balled at all, i took it. When the truck came in Parm introduced me to Nathan who took care of every single in and out and detail of the truck which i really appreciated, It didn't feel like he was just "going through the motions." We had an awesome chat about music and guitars in the truck while going through all its infotainment options. I was then put in touch with Ian Koslowsky (General Finace Manager) for the financing side of things and honestly money makes me nervous, but Ian made myself and wife very comfortable with the numbers and we were able to hit my bi-weekly payment budget perfectly along with some great coverage! The entire team i dealt with Parm / Obie / Nathan / & Ian from beginning to end we very professional as well as they all kept it light and easy to chat about a large purchase like a truck. I would highly recommend this dealership to any of my close family or other loved ones and as well as to any of you reading this. This is not a fluff piece, I'm telling you how it is, and how my time was there, MY EXPERIENCE. I do hope that the GM catches this review and reads it because these guys deserve a long weekend and a bottle of whatever they drink on the weekends. I drove home in my first ever truck and couldn't be happier thanks to them. Cheers guys and hope all the best in future sales. -Drew

Dave Stock

Bought a car there last week it was a quick and mostly painless experience

Bob Downey

Worst service over many visits and many different staff changes. I kept being told the new service staff is better. Heck no. I bought a vehicle in February because a previous vehicle got written off due to wildlife. I was told that the vehicle had summer tires in storage that were included. I said I'd leave them there until spring to get them installed then. Big mistake I went in the spring to have them installed I was told that they were disposed of with other unclaimed tires. So fought for a bit meaning until the summer when the service manager found me some tires which were sub par. I still had to pay for the install after the run around I received and even after I almost lost a wheel from a previous service that no one seemed to care about. A technician left notes on my work order about things needing to be done but were not even to do with my vehicle. I was told when I finally got summer tires put on my vehicle by the service manager he personally made sure my winter tires were in the back of my suv I got back to work they were nowhere to be found I called the service department and was told to come back and get them when I had already gave up my lunch break for my vehicle. I gave eastern chrysler another chance as my other vehicle needed new winter tires in was told buy 3 get the 4th for free. I was charged for 4 I've called and left messages for the service manager and never recieved a call back. Never going back again.

william grouette

Went down to the dealership with a promise of $2000 off any deal. I explained that I wanted a vehicle from a different dealership and was told no problem. Was also told that the financing rate would be 4.29%. After all said and done the vehicle ended up being $8000 more than the original dealership. Needless to say I didn't purchase the vehicle nor will I go back.

Terry Lackman

Had a great experience with Eastern Chrysler. I highly recommend you visit Tim Masters in sales, and Ian & Jennifer in Finance, as they all gave amazing service! From the moment we walked in the door, the whole dealership was very welcoming and friendly. I would definitely visit again for next vehicle!

Rick Hrubeniuk

Don't buy at Eastern. High pressure sales. Only interested in making a sale. Don't listen to what you are looking for. If you don't know paperwork you need for insurance find out before leaving dealship. They don't give you all information required. I showed salesperson box cover I wanted she order different one. She told me she would fuel truck and then didn't. Also told me no winter front inclued. I bought one. I got home cleaned inside of the new truck found a winter front stuff under front seat. I could go on but won't. All I can say is Don't Buy at Eastern.

Tamjam Jam

NEVER bring your vehicle here for an MPI claim. They mishandled our claim from the beginning. During the initial assessment, they only reported bodywork damage. When I asked about the mechanical issues I was then told that they didnt look at anything mechanical, basically did a walk around my vehicle. Because of this, MPI denied any mechanical work because it wasn't in the initial claim. The customer service was awful, Sean was rude and would talk like a mechanic but when questioned further he would state he was not a mechanic. Issue was raised to management. Management did nothing at all other than offer us free labour if we bought the part. The labour involved is less than 30 minutes. Basically, the worst experience I have ever been through. They use scare tactics and have lied to us from the start. Do yourself a favour and take your vehicle to a reputable company. Edit: manager contacted me to make things right. They fixed the issues with the engine light. It is unfortunate that this situation happened and that I had to go through this but credit to them for taking the steps to correct the issue.

Cole Prusak

Buying the car was great Matt Henry helped me out & made everything happen. When i came to pick up the truck how ever they forgot to put in the spray in bed liner, so about a year later & 8 or 9 phone calls later i finally got it booked in so the customer service after the purchase i'd say is quite poor.

Llou M

DO NOT GO HERE FOR ANY VEHICLE SERVICES !!!! Unfortunately my transmission had problems and went to eastern Chrysler on Leila and main to get it "fixed", when they called and said that it was ready for pick up my shifter (automatic) was loose and asked why is it loose it wasn't like this before I brought it to get serviced and one of the guys said that transmission repair doesn't have nothing to do with my shifter very frustrating after spending close to 3thousand dollars to get my transmission replaced and the transmission that was replaced broke down on me again and now im over my warrenty but files show that I put on 30k km on it from when I go it fixed. And I called them and they said I should trade in the truck feel like I got robbed and was set up They don't care about customers !!! They just want your money !!!!

maria ivy mendoza

Okay... so Lucky Sharma is the best. He is honest and humble, easy to talk to and to approach. I am very satisfied with his help in purchasing my dream car. Please ask for him when you would like to purchase a car at eastern chrysler. You won't regret it!

Gerard Madarang

Staffs are accommodating, professional, extend service to meet client’s satisfaction. I am very satisfied from Showroom, to Financing, Customer relation and After Sales Department. I highly recommend that you visit the dealer of Eastern Chrysler when planning to purchase your desired vehicle— believe me, they find ways. ????

Amber Caldwell

Lucky was great to deal with, very helpful! Would recommend this dealership to friends/family.

Yuhan Liu

I got my used car last week, I feel very good in every part. All peoples are friendly.

mervin separa

These people are liars and heartless. The cheaper car that I wanted was already sold. They got me to spend more on an expensive car with the wrong color and worst - I have to wait for it for 5 days. Its 6th day now and no car. They say maybe next week with no guarantees. So tough luck for me. I trusted them and they broke that. I told them I would like to cancel. The agent (not worth a mention because she literally has no idea what customer service means) told me she'll ask her manager and never called back and just closed shop on me. They are the worst. I will never deal with these guys ever again. Not only I was never shown the car specs I wanted, they didnt even offer to let me drive it. They just left me on my own on the shop like I was nobody on the day I went there to buy the car. Worst car dealership experience. I really hope nobody else is victimized by them. So please, if all the signs are telling you to just walk away, don't trust your inner politeness to give them a chance - they'll break it even more heartlessly and cruelly...

Cindy Saunders

Our family just purchased a 2020 Dodge Caravan and we couldn’t be more pleased with the van and those from Eastern Chrysler that helped us achieve our goal. Thank you to Howenn for all your patience with the 30 million questions I had???? and to Raj for helping us through the financial hoops and of course to Ivanka who was awesome at showing me everything I needed and wanted to know about our purchase. You were all great from the first phone call which led me to going home in a terrific vehicle. Looking forward to seeing you all again for my service appointments!!

kevin aguilar

Friendly environment and very helpful! Also, people are easy to get a hold of and answers questions truthfully. Special Thanks to Howenn Pascua for helping me get my dream SUV and to the rest of Eastern Chrysler Sales team for making everything easy!

Kevin D

Shopping for a pre owned vehicle was an absolute nightmare! The customer service was terrible and dealing with the management was a joke.. needless to say I did not buy from here and would not recommend it to anyone I like!

Kyle Loehmer

I am very happy with my purchase from Eastern Dodge. My salesman, Artem Veremchuk was extremely helpful and was willing to address any concerns or questions I had (even after the completion of the sale!) I would certainly recommend seeing him for buying a vehicle.

Domenic

Bought a 2021 Ram, had a little back and forth with the dealership, but I want to give IVANKA a shout out for really stepping in and making things right. In the end, I did leave happy.

Tim Volk

Andre, Rodney and Bryan were the best! I was able to surprise my wife with a 2015 Dodge Grand Caravan Crew that we worked hard to ensure had all the right options! Having it delivered during a snowstorm on the 23rd, just so that I could surprise my wife on Christmas morning is something I will never ever forget! We also bought a 2014 Dodge Ram from them in April and Andre with Matt were great then as well. Cannot thank the team over there enough. Surely my choice for anyone to buy a brand new or used vehicle! Thanks again guys!

Glen Carroll

Went in to discuss a few things about my new truck. My salesman Andre was in a very big hurry did not feel that I had time to ask questions. I still need to learn a lot about my new truck.

Angela Hancock

After doing a lot of thinking my family and I decided to it was time to get ourselves a dodge caravan! When I went to the dealership we didn’t really have a lot of ideas as to what we truly wanted we just knew we wanted a van. I had the pleasure of dealing with Ivanka and she went above and beyond what we expected from her!! We left that day with not only a caravan but with one that has all the bells and whistles we ended up wanting !! Of course our daughter wanted the DVD player, Ivanka made it happen she made sure the our little girl was happy just as she did us!! Looking for a car/van/truck or reliable vehicle go see this lady because she is honestly the best I’ve ever dealt with!! Also have to say I didn’t feel one bit of pressure from her to make the deal she just wanted us to make sure it was something our family was going to use !! Thank you Ivanka Sharkadi for making our car buying an amazing experience ????

MANINDER SANDHU

Awesome experience with these Guys Dion, jeff,ivanka and Dilkash on making the deal that I really needed happen. Always got back to me when I had questions, very satisfied with this transaction. I highly recommend this Dealership if you are ever in the market for a new to you ride. Thanks again guys for getting me into this 2021Jeep Wrangler Sahara Unlimited!!

Teagan Vincent

I recently purchased a Jeep Compass from this dealership, and I am glad that I did. Great experience and service. Thank you, Hudson and Jeff, for making a big decision a little less stressful.

Arius Calanio

Very kind staff, walked me through the whole process and got a good deal. Howenn is the best, dug through entire Canada and got me the perfect truck with the options i wanted. He was very honest with the pricing, very thorough and always followed through my questions even after the truck was delivered. Jenny, the manager was also very accommodating and thorough with the financing and made it work with my budget. Would definitely recommend!

Ramandeep Cheema

worst service ever. i went to inquire about jeep wrangler and the sales representative said that i must have inquired online if i just want to get the price. she continuously keep on saying if you are a genuine buyer.....really....yes i am a genuine buyer and i just bought jeep for 65000$ but not from winnipeg....

Alex Alex

I wish I could give this dealership a negative star for their customer service.I was incredibly disappointed at the lack of professionalism that was exhibited by Sales Dept.and Parts Dept. after purchasing new truck. Was calling and chatting for 3 weeks and never received a phone call email text or anything about the status of my parts. Worse customer service ever. They do not stand behind their vehicles. I have always been a loyal customer. My entire family has bought new cars over the years and we will never purchase another from Eastern Dodge. Highly recommend buying elsewhere.

Rajat Sharma

This one star is only for the car and Ivanka for the great experience they have given me but this dealership is not trustworthy..... Do not pay any fee or payment in advance of the loan and ask a lot questions about the deal you are getting...... Do not sign anywhere. Do not trust deal guy and finance manager.

Jim Hoey

Exceptional Experiance Brad went out of his way to make sure we ended up with the truck we wanted. He was very knowledgable and explained everthing clearly. When I phoned with some requests looking for a truck with special options he immediately got on it and stayed in touch without pressure to buy immediately. We also enjoyed dealing with Roger Dorge the General Sales Manager. He took the time to make sure we were happy with the Ram Limited we were looking at and was very fair with the price. We appreciated the extra time both men spent with us and would recommend this dealership to everyone.

Nicole Seepish

I had a very good experience buying our car. Liam, our salesperson was sweet, knowledgeable and trustworthy. Our only negative was the sales manager. I don’t remember his name. He was rude and abrupt. I understand that the sales staff have to play a “good cop bad cop” game, but he could use some sensitivity training. That did not trump the rest of my experience. Kanwal the finance manager was friendly and helpful, and Ivanka was thorough and lovely. I am very happy with my new whip and would recommend Eastern to others, especially as a woman shopping alone.

dale simmons

Brought my 2010 caravan in with 75225 km for a whining sound so They replaced the power steering pump and 4 belt pulleys for $1133. Picked up van and was still making the same noise and now they are telling me i need to replace my transmission for only $3800

Garima Gill

Everyone is so nice and helpful. They gave me very good deal on my new JEEP GRAND CHEROKEE. I was dealing with Tristan and Jeff and both are the best they explained me everything so nicely that I made my mind within 2 days. Thanks to you …

Courtney Vanden Berg

HORRIBLE customer service. If there was an option for zero stars they would get zero. Had an appt for a specific vehicle, they called to confirm twice on the day of. When we got there the vehicle had sold. A courtesy call to say it sold would have been nice. Needless to say, upon leaving we called to speak to a manager just to voice our experience and after talking to him for a while and the conversation going in circles and he ended up hanging up on us. How rude!

Abhi Sandhu

I had a great experience getting my 2021 Jeep Grand Cherokee. I deal with Summit, Ivanka and Kanwal and all of three were very helpful and professional. I want to Thanks all of them to be helpful for me. Thank You

M V

Can't say enough about the recent purchase of a BMW X1. Absolutely professional service, with very fair pricing. Younger staff that knows how to connect with their customer. From the sales staff, finance and final delivery, smooth and enjoyable experience. Very good communication, and best of all, very fair pricing. Serious professional, who made my purchase a pleasurable experience. Please send my best to Serhiy, Artem, Kanwal, and Ivanka!

Shylina Barker

Upon recently dealing with them for repairs on our van I have to say the service is the worst I've dealt with in a long time. No call backs, lies after lies, and very sloppy work on detailing. Also took a month and half to get van back. Some staff were good to work with and really seemed to try but as whole they didn't do well.

Marissa M

5 stars to Jimmy! Brought my jeep in as the doors needed some repair. Jimmy had it in and out within just a couple hours so I was able to get to work on time! Jimmy has a great mindset and was very friendly. He was also honest about future repair for my door and if it would be personally worth it for myself or not. Thanks Jimmy for the great customer service.

Lloyd Will

Gail and I Recently purchased a 2020 JTR (Jeep Truck Rubicon) from Eastern and I can't say enough good things about how the sales, finance and service teams that went way out of their way to close our transaction and prepare the vehicle so I could take it home the same day. Special thanks to Jim Lempen, Rod Bell and Ian Koslowsky who were all very professional.

onos osivwemu

Great experience with Ivanka, thoroughly enjoyed our conversations. She made the whole time go by faster whilst also getting me the car I was after. If ever my family or I need an upgrade I would definitely check them out first and look for her specifically. :)

Charles Lenton

I'm not happy with the service department. I had an appointment for 3:00pm. Arrived at 2:45 and my truck didn't get inside until almost 4:00pm. Then I waited for another hour and 10 minutes. Was there for an oil change and tailgate latch, which was another recall. "Had 5 recalls in a year.". So ya not a happy repeat customer.

Mica Caloyloy

Good service & friendly staff! Even when it was busy I still felt very taken care of. I highly recommend visiting Gabe if you're looking for your next vehicle!

Lyle Chartrand

Never shop here for a car! Winter of 2016 I purchased a 2016 Chrysler 200c that was newer preowned with what they told me was 16km on the odometer. We haggled over the financing and options and settled on this particular vehicle. Paper work was signed and we were told to give it about 3-4 days for the car to be shipped in from Saskatchewan. Well 3 to 4 days turned into a month. My first car payment for my new purchase was set to come out of my account and I had not even accepted delivery of my new car. I called several times to see what the hold up was and i was told everything from 'we have a new driver delivering it' to 'the weather is bad and roads have been closed' for over a week of calling. Finally the car comes in and I go to pick it up. Not only was the mileage not what I was told. 20k instead of 16k. I'm handed a keyfob and some disingenuous handshakes before I realized that they only gave me a single keyfob for my car. When I asked about the second keyfob I was told 'the driver probably forgot it so we will call the dealer in Saskatchewan and have them send it by mail' 2 weeks go by... no word from Eastern, so I called again asking about my second keyfob and this time I was told 'it was misplaced and they will need to order my second keyfob from Chrysler so it will take a little to come in' Almost 2 months in and I received my second keyfob. Now the fun begins. We start smelling a sweet burning scent after the engine has been running for any length of time. I called and asked service if they can address the issue. When I brought the car in they found a 'leak in the system' and replaced all the hoses and coolant. I picked up my car and drove it home... something told me to open the hood and look as there was still a funny sweet burning scent coming from the engine bay. Sure enough the coolant was COMPLETELY empty. I rushed back to the Eastern Chrysler and was told 'I guess the technicians forgot to bleed the line'. Fast forward 2 months and I have to bring it in again due to the coolant level being slowly depleted. Lo and behold, it's another coolant issue and this time they replaced a coolant housing cover or something. Fast forward another 2 months. Now it's the entire water pump that had to be replaced! Oh and while their crack team of service techs were checking the same issues I've had since I bought the car, they also said you also need new sway bar links. 'Don't worry' they tell me, 'its covered under your warranty'. Today, I've still not received the proper service work on my STILL coolant burning car with bad sway bar links. I have not been happy since I signed the paperwork. They don't care about you or your vehicle once you drop that pen. I will never again step foot in this dealers door. Now I'm looking for another Chrysler dealer who has a reputable service record to handle my issues with this utterly regrettable purchase.

Divya Modha

Thanks, Ivanka and Ian (I plus I). Today we purchased 2019 Jeep Cherokee from Eastern Chrysler in Winnipeg. We were served by Ivanka Sharkadi. She was very helpful, professional and knowledgeable in spite of her short tenure with the dealership. It was our pleasure to deal with her. Finance Manager Ian Kosolowsky completed the sale very efficiently providing all the info. We will definitely be referring our family and friends to Ivanka when they are in market for a vehicle Thank you, Ivanka and Ian.

Madyson Fahr

THANK YOU FOR RESOLVING THIS ISSUE :) I am giving you this rating now because your customer service sucks donkey as of today. We purchased a 2019 ram from you guys and traded in our 2013 ram in April. We we're told by our sales guy Parm that we would not have a may payment for our old truck as we bought the new one in April and traded in our old one .I am STILL getting hounded by the finance company for a may payment that there saying I owe when we we're told that we wouldn't need to pay it .Why would we need to make a payment for our old truck in may when we traded it in before may ...Makes absolutely no sense .I have spoken with a manager Rod on Friday June 14 who told me to give him the day to figure it out ,it's now June 18 I tried calling and of course no answer .How can you treat customers like this that are spending thousands of dollars on your vehicles ?disappointing .I'd be willing to change my review if I get a call back today.

Justin Gensiorek

In (2018) my wife and I had the pleasure of buying our first Jeep from Eastern Chrysler and working with our terrific sales guy Parm and the rest of the team was just Awesome!!! They make ya feel at home :) So a couple weeks back, after a freak accident close to their shop, we couldn't once again pass up the opportunity to work with Parm & purchase another new Jeep (2021 Trailhawk) that we are sooo excited for!! A HUGE hats off to the entire staff / management / service dept / collision centre folks there at Eastern for being life savers! They looked after me so well right after my accident, had my vehicle towed, and me into a rental car all within 45 minutes! Thank you Marko in the Collision Dept for all his speedy efforts and taking care of things so efficiently, & looking after our belongings, this was terrific! To Parm -Sales / Jeff-Financing / & Head Management Staff for making our new purchase day a memorable, and fun one! Eastern's service dept is TOP NOTCH and they are always speedy and go above & beyond all my JEEP needs! KEEP UP THE GREAT WORK GUYS! THANK YOU THANK YOU THANK YOU!!!

Nolan Scrivens

Went for service to enquire some maintenance info for my Dodge Journey John Reyes is very professional and honest on what I need to maintain my vehicle. Very honest and good service .Hard to find a shop that gives you a honest opinion. Thank you John R.

Chey Brass

Don't go here at all, worst service department ever. I paid for service to be done and they did nothing at all. My sales advisor also tried making me buy a new car, instead of offering to fix the current problems on my vehicle.

Zedrick Estacio

Kenny landicho was great with helping get a quote for a service I needed. Highly recommend, knows what he's talking about

Morgan Faraci

My experience at Eastern Chrysler was one I definitely can say I have told many of my family/friends. I went in looking for something specific and came to realising that what I wanted was not in my price range and may not be the best suited for my life, they then showed me something they thought would fit. Which happened to be the 2015 Jeep Cherokee North. I've loved the make ever since I had seen one, just never thought about purchasing one myself. Gina had it ready for me when I arrived ( second visit to the dealership), first thought.. I dislike coloured vehicles, I like black.. I like white.. that's about it. This Jeep was a Deep Blue. Everything else, I loved .. The interior.. the way it drove.. the options it came with .. the fact it was not my Ford.. the colour was my only issue. I had a specific price that I wanted to stay in per month. They made that happen with this vehicle.. the colour then wasn't the WORST thing anymore.. I'm now a proud owner of a BLUE Jeep Cherokee... I couldn't be happier with how they treated me throughout the whole process ! Especially Gina ! ( after what ? 3-4 visits in one week) -- Thanks to everyone at Eastern Chrysler.. I'm positivewill be back for my next purchase !!

Andrew Husak

I recently purchased a set of tires from Amber Warniski at the service desk, and let me tell you, she did an amazing job, gave the tires at an excellent price, had them mounted and balanced in no time and did it all with a smile. I would recommend her to all of my friends and family. superior service.

Mike Zawislak

My 2006 Caravan was regularly serviced by Eastern. After the accident I called Walter Konowalchuk at service to tell him that my Van had been written off and that I wanted to get a replacement. Walter referred me to Andrew Hryniuk who helped us with selection process to determine what vehicle would be best for us. We ended up with a 2013 Grand Caravan demonstrator that was exactly what we wanted. Andrew was very helpful, going over all of the details of financing etc. He made sure we understood all of the details and the deal went thought as promised. Andrew even went out of his way to pick us up at the MPI office and drive us to the dealership so that we did not have to cab it. Thank you to everyone at Eastern

Amanda Chan

We knew we wanted a Caravan because we have two small kids and were out growing my Civic. I started calling Dodge dealerships in my area and Eastern Chrysler was the only one who picked up their phone. I made an appointment to come see Brad the following week to look at vehicles, but made it clear I wanted the payments similar to what I was paying for my Civic or I wasn’t interested. When we arrived the following week we were greeted by Brad. He was a very friendly and genuine good person to deal with. We didn’t get any cheesy sale tactics for ‘’tricks’’. He was very patient with us and our two small children; he started off by asking what we wanted in a vehicle and then quickly found one that suited our needs. While we were working on finding the perfect vehicle for us he was having the manager look over numbers to find a payment plan that worked for us as well. In the end they were able to come up with 3 payment options for us. We chose the one that suited us best and the rest was easy. This wasn’t my first time buying a brand new vehicle but the experience was totally different from any other. They didn’t waste our time, it was quick and the customer service we received from everyone in the showroom was great. We came back the following day to pick up the vehicle which was clean and ready for us. We dealt with finance manager Greg who was so efficient and friendly he made the whole process that much smoother. Everyone remembered our names and came to greet us again when we returned the following day. The whole experience with this dealership was so great I don’t think we would ever go anywhere else. There is no comparison to the last time I purchased a brand new vehicle; we would always choose to come back here. I highly recommend Eastern Chrysler, Brad and everyone else who made this experience painless.

Terry Rozmus

Worst place in Winnipeg to buy a car customer service is not at all helpful the people there are clueless as to what is going on and they have a high employee turnover. Nothing but lies when they open there mouths.

Effie Duck

The service we received while getting the vehicle I wanted was amazing!! Thank you so much Parm and Ian I love my vehicle and the service you provided was amazing I will definitely be back when I need another. Thanks again guys you rock!!!!!

Pat Wojcik

July 16, 2020 "Great Service" - Rick and Pat Picked up our 2020 Dodge Grand Caravan yesterday. We actually purchased it the day before. Our sales associate was Mark Starobinets. He was very knowledgeable and helpful in finding us exactly what we wanted. Once we found our new vehicle, he passed us over to Ian Koslowsky who was there for the signing of documents and the final paperwork. When we went to pick it up yesterday, Mark had come in on his day off just to hand us the keys and make sure we were happy with our purchase! Great job guys...we love our new van!!