Reviews of Birchwood Honda on Regent (Car Concessionaire)

Yevgen Balytskyy

Excellent customer service and the experience exceeded my expectations! It's my pleasure to share the amazing experience my family had buying a car from Birchwood Honda on Regent and Russell Dela Cruz is one of the best sales consultant that I have ever seen. I am very pleased to deal with him and definitely recommend everyone to see him for their Honda vehicle purchase. Russell is such a nice guy and I can guarantee that you won’t regret. Thank you Russell! Keep your good job up!!!!!

Shayde Salas

Phil has been really helpful with the trade in of our car! Very knowledgeable and not pushy at all. He listens to what you want and he makes sure to give you that. Allord also made sure that we got the best deal for our trade in, helping us along the way too! And Grant made everything work out in terms of our financing. Overall great experience! Customer service is phenomenal as always! It’s what keeps us coming back to this place.

GuavaTheo

customer:erbil tined shout out to:Christian for helping me to choose the right car. Allord for giving me the right price.Philip for sharing his knowledge about the car samething with taylor.Rachna for helping me for the financing

Marie M

came last year to buy a civic.... didnt end up buying from birchwood since salesmen wouldnt find me the car i wanted... it was simple.. 2014 honda 4 door ex.. dark color... staff is lazy

Carts 245

This is our 4th vehicle purchase from the Birchwood Group and I would go nowhere else! Joel, Russel, Grant and Ashley once again made the experience second to none. We always leave feeling as though our business is truly appreciated. We will be back for our next vehicle, for sure!

Mike Feenstra

Very friendly and knowledgeable sales staff. I have purchased 2 new Honda’s from them and sure I will go back when I need another

Marco Orcullo

Great experience purchasing my car from Birchwood Honda on Regent. The staff was extremely helpful. Angel was our sales person and she was amazing and very helpful. Russell the sales manager was also extremely helpful and got us a great deal. Sumit did our financing and he guided us every step of the way. Would definitely recommend purchasing a vehicle here.

Sumit Jassal

I got my Accord on a very good deal. Quick and painless — the dealership made the process easy. Salesperson was Professional and polite. Great service.

Rashed Kabir

Recently purchased a new vehicle and their team is outstanding, thank you so much Mandeep for being an awesome salesman, for helping me find the best vehicle that fitted my price range and my lifestyle, also a huge thank you to Grant as well! for being an awesome financial expert by making the process so easy! if you’re a Honda fan and are looking to purchase one you’ll definitely want to visit Birchwood Honda on Regent ???? and their amazing team!

Kevin Yaschyshyn

Both times we bought a vehicle there we accepted what was first presented to us only to have the salesperson come back to say the finance guy screwed up .. and ended up paying thousands more for the vehicle, the service department seems okay though the Birchwood advantage is a farce as we had to pay for our tire getting a nail in it. Even though they show you a picture of a destroyed rim and tire were they proudly proclaim they replaced for free. If you're buying a Honda your probably better off going to one of the other dealers you'll have a more enjoyable experience I'm sure

Joe Hicks

Found exactly what I was looking for. The sales experience from beginning to end was enjoyable. Everyone was so helpful and knowledgable. Thanks Birchwood Honda for everything!

Serena Streilein

I am very happy with the service I've recently received from Birchwood Honda on Regent - first and foremost Phil who had the patience and determination to keep in touch since I first contacted them using their website chat program in Feb 2021. Just yesterday I drove away in my brand new 2022 Honda Civic Touring (beautiful car ????). Also thank you to Grant for preparing the necessary paperwork and providing me with plenty of information to help me make the decision to get an extended Honda Plus warranty. And thank you to Emily for her knowledge and know-how around the car! I have only wonderful things to say about my whole experience. THANK YOU ????

DaRealAce Official

When i first came through the door, greetings came to me and there i know i will have a great service. Alvin was really nice he was honest and i like how he told me everything about what i needed to know in the car. All in all it was a great service

Fabricio Melo

The whole process of buying a car there was super smooth. Angel was great, she tried her best to accommodate our requests and in no way I felt rushed to take the deal, which was great.

GamingWithJemia

I bought a honda crv today, Phil Halili was an amazing sales advisor, very helpful and kind. Taylor did an awesome job of explaining the specs and everything we need to know about the vehicle. Allord & Grant did a great job in giving us a good deal. They are all highly recommended specially Phil Halili, very accommodating, respectful & very knowledgeable with his craft. We thank you all for your patience…job well done!!!

Cyndi Slapinski

I cannot say enough about the service manager Jack. He went above and beyond with my 2015 CRV I was about to end my relationship with this company perma.e try. Jack came through! I had a huge problem with my vehicle not starting. Jack went through everything including the brain of my remote starter. He wouldn't give up. He and his staff went through days of searching for what it might be. They even changed and replaced some things that could have been related to the starting problems. Wonderful wonderful service. I like that he wouldn't give up! Thanks Jack and to all of your staff!

Eva Whitmore

I have been taking two Hondas to Birchwood Honda on Regent for regular maintenance about 8 years now and am always very happy with their prompt, courteous, and accurate service - the service agents, the mechanics and the drivers are all great!

Parsa Yamout

The best dealership you can find. I’ve been to couple of dealerships and this one is by far the best. Great experience, awesome staff and excellent customer service.

Carissa Almeida

Amazing staff members helped us out! Please go and see Kaylan for any of your car needs, she is very sweet and will let you know anything you need about a vehicle.

darkw0lf93

Amazing customer service and very friendly, the product advisor Phil Halili and Allord Rangasajo the sales manager helped me choose the best options for my first car, Grant Drowsy the finance manager helped me chose the best option for making my car keep its fresh look a long time, and Emily Nickle the delivery coordinator showed an easy explanation of what features my car has, would recommend to family and friends.

Jake Marks

Very professional staff. Friendly and a great reflection of the owner's ethical approach to car sales.

Reg Viray

Just did an upgrade from my Honda Civic to the CRV today! I had Phil Halili helping me throughout the whole process. This guy was patient, accommodating and went above and beyond to ensure I was a satisfied client. I also received great accommodation from Allord Rangasajo with the finalizations on pricing. Rachna Joshi confirmed all the paper work and financing situation thoroughly. And finally Taylor St. Germain explained all the details of my new car, not missing a thing! Great service and this is my third time dealing with Honda Regent.

Gurpreet Singh Sandhu

Their service is really good. For sales i would recommend angel she is very kind and polite they helped us finding the car we want and provided us the best deal. Joel the manager was also really good gave us good suggestions. Thank you angel

ChaseTheMaze !!!

bad service especially the one we speak with finance manager (sarah) we are just asking about paying the whole amount of our car then suddenly she just talking like shes annoyed, i told her that she sound like that , and totally not helped us.. very dissapointed .. Shes not like kim the manager before.. (filipina kapaman din sarah)

Errin Bollenback

No matter if it is Sales or Service this dealership is a class act all the way. The staff is attentive and friendly. There's no pressure. I recommended this dealership 100%

Jeric Bryan

5 star perfect I just got my Honda Civic 2018 Awesome service by Philip Halili I’m very satisfied

Andrea Nicole Duenas

Absolutely wonderful experience here at Birchwood Honda on Regent. I purchased my dream car from this dealership with the help of Philip Halili. Thanks to Phil, He’s an excellent salesperson who provided me great service. He is very friendly and helpful guy, I will definitely recommend him to my friends and family who are looking for a vehicle !!

Adam Stefanski

Very good service. Dealer Melanie Mitchel is very professional, informative and most of all not pushy. She explains everything in detail and helps you with your purchase making it an easy and pleasant experience.

lovelle roldan

Very helpful. Explained everything to us from what car to choose, financing and features of the car. I would recommend to my family and friends. Great experience.

Leonard Elisha

Customer Care was phenomenon in addressing some deficiencies in the manner of courtesy and professional to the customer. Especially with the online business for out of province purchase, while in COVID19 challenging times. Thanks to Haley and her team. Kudos!

Marco Kohnke

I would like to thank Phil, Allord and Grant for an excellent experience purchasing my new Civic. I highly recommend anyone looking to purchase a Honda to go see these guys, you won't regret it.

Roshaira Salvador

A big thank you to the Birchwood Honda Regent team for making my experience as a first time car buyer a smooth, no-pressure and overall fantastic experience! Shoutout to Taylor for making the delivery quick and efficient, and to Managers Joel for making the deal happen and Grant for getting me approved for my finance! Grant, you’re the man! Special shoutout to Phil Halili for being so patient and being there with me throughout the whole process! If you’re looking for someone transparent, trustworthy and very easy to deal with, hit him up for any of your car needs!

Thiago Poiani

When I bought my first car, I got in touch with Birchwood through the website and Angel Rosevear talked to me, clearing all my doubts. In a short time, she helped me throughout the leasing process, being very attentive, including working off hours. If you are looking for a Honda in Winnipeg, I highly recommend you talk to Angel.

Jaillan Gajes

Great customer service! Got my first car here!

Jannelle Lavador

Amazing service! Very helpful, kind and reliable. Super professional. They understand your wants and needs, and the situation that your coming from. They all go above and beyond to make they're customers happy. Definitely recommend Phil, Grant and Taylor!

DaveLeslie Irvine

We had a great experience buying our 'new' used car. Our sales assistant, Sumit, did a fantastic job explaining everything, answering our questions and made it an actual enjoyable experience. Thanks again, Sumit!

Aaron Manarin

Staff on this location are really helpful. They did an amazing job in finding the right vehicle for me and also giving a fair price for my vehicle trade. They all deserve a 5 star for a 5 star service They gave me. Huge shout-outs to the people that helped me get the best customer service ever. Phil halili -product advisor Allord rangasajo-sales manager Rachna joshi-finance manager Emily Nickle-delivery coordinator Thank you guys!

prateek gulati

Took my car there to get the sun roof fixed 4 times, it's still not fixed properly. Service advisor I dealt with was rude saying "things doesn't work like you expect it to be". I wasted so much time coming back and forth, waiting for shuttles every time and it's still not done. Unsatisfied customer service, won't buy another car from there!!!

L. A.

Got my first car last night! Super thanks to Phil for all the help. He helped me choose the right car and color, for being patient with me as I took some time to decide... and to Allord and Rachna (for coming in to complete my paperworks eventhough she's on leave!) and Taylor. ????

DjBtM

Was purchasing parts for one of the family cars, friendly service, great selection and good pricing. They were able to answer all questions I had and provided me with a quote for some other items as well.

David Chin

Hadn’t purchased a vehicle in over a decade so was a bit nervous. Haley made me feel completely comfortable and relaxed through the entire experience. Her pleasant and easygoing personality made her such a pleasure to work with. She answered all my questions thoroughly with patience and clarity, and was a true professional through the entire process. I was also very impressed with her associate Talyor, who braved a -44 gusting windchill to show us the features of the car without batting an eyelash that it was bitterly freezing out there. She just turned on her beast mode and I didn’t hear one quiver in her voice as ice crystals started forming on her eyebrows. Birchwood, you have rising stars in these young ladies. Don’t lose them.

Akihiro Ran

Very accomodating and friendly staff. Especially Mr. Philip Halili, very helpful and patient. He is also very honest and sincere. He will do anything to help even the impossible. I will extremely recommend Mr. Philip Halili to everyone.

vishal aggarwal

Great service, great staff helped me getting the vehicle in my budget and it was very easy convenient and fast. Thanks and special thanks to Philip Halili.

Shayeekh saleheen

Although it's a very individual experience, I should share with others that the sales consultant tried her best to give me the deal that I proposed. The whole team came forward to support her and the family car became a home for us. A friend of mine who is a financial service manager here also engaged him in the negotiation while he was on vacation. That's a team effort that they have. The staff are quite friendly here.

AG555

Best Honda dealership in Winnipeg ! Thank you so much for helping us with our new 2017 civic ! Russell , Grant , Marco , Kenneth , Andrew thank you guys !!! Alec and Angela

Shawn Bernard

ALL! the staff were extremely patient and helpful when getting me exactly what I wanted. I had been burned in the past by a past dealership and since then have been hesitant of going to another one but they have helped starting mend my feelings towards dealerships and I'm excited for what the future holds in my car buying process. Thank you for a wonderful experience, I love my new car and don't fear the payments for it :D Continue to go here for my car services and the same level of professionalism and kindness is expressed to me every time. 10/10 great dealership and service shop

Selene Dee

Angel in sales was fantastic. She was very kind and patient. Sumit in finances worked very hard to make sure it all went my way. Very grateful! Recommend

Pamela Sarmiento

Went in with no intentions of buying and just to test drive a couple cars but Angel went above and beyond with helping us. She was very patient and helped us find a beautiful car that is around our budget. I would definitely recommend to book with Angel or look for her when you walk in.

TheSmosis

Actual work I wanted to get done was good but, tried to scam me saying my third brake light didn't work. Worked just fine but wanted $400 to fix it.

shane heidie ilagan

I got my car yesterday and it went very smoothly. Everyone is very accommodating and friendly and they, specifically Rodel gave me the best deals and service I can have. I am very much satisfied and happy. :) Will definitely recommend this to my friends and colleagues.

Akash Deep Singh

Me and my wife went there to buy a new Honda Civic. We were greeted well by the whole staff. The sales guy Daniel was super nice. Though unfortunately we didn't buy the car from them but the people were very nice and helpful. Probably my next car will be coming from Birchwood Honda Regent.

Margaret Vasilica

I recently purchased Honda CRV at Honda Birchwood on Regent and I had a superb experience! From customer service to sale and financing it was all very smooth with everyone being extremely professional courteous and very helpful. Thank you Phil Halili, Taylor St. Germain and Grant Drowsy! Phil you went beyond your duties to answer all of my questions and always being available with your service. Great job! I’d definitely recommend Honda Birchwood Regent to anyone.

May David

We had a great and informative experience with Birchwood Honda on Regent. Our salesperson, Angel is so professional and accommodating when it comes to dealing with customers. She gave us a good deal too. We are so happy that we purchased our first new SUV with Birchwood Honda.

Dan Loewen

I have experienced fantastic communication and customer support from every department at Birchwood Honda. Everyone I interacted with struck me as honest and genuine. The high quality of product is what I would expect from a Honda.

ABDUL QUADER MIAH

As I spoke with sales man car price( 16125+ tax).that's it but when i got the paper's i saw they added extra almost 1500 dollars but their manager said they give this offer every customer and it's free that's why I signed and my frined also witnessed on that time .I never expericend this any other honda delar.so I am wondering now what should I do .I have all proof of texting .Please see everyone the price difference!I live in brandon I trusted them.

Edylle Landy Oliveira

After a frustrating experience in another car dealer, I went to Birchwood Honda with no hopes of buying a car. I got surprised that not only I bought the car in the same very day but also their service/staff is incredible. It was a great experience. Thank you Angel Rosevear for all your assistance. Just ask for Angel, she will get all things sorted out for you.

alz44

Took my vehicle in for service, and wanted to test drive something newer/smaller. Kaylan Gray was my sales rep, and she was very knowledgeable and personable. Jaycee was my service rep, and he was great too. My vehicle was ready in less time than expected. Will definitely return when it's time to purchase. Al D

Michelle Levesque

Pankaj Kundra was an excellent representative. I sold my car back to the dealership (no trade) and got a fair price, and great service. PJ responded to my emails/calls in a timely manner. He was polite and honest. I'd recommend him. Michelle

Catherine Addison

We have had nothing but horrible experiences with both of birchwood's Honda service departments. We bought a new honda accord and had trouble with the seal on the doors. Made an appointment got there at the right time. Stood waiting for 10 minutes while the service people kept ignoring us. Never even acknowledged that we were standing there. Turned out they ordered the wrong part, so we had to come back another day and had the same horrible service. Let me just say that after several horrible service experiences we ended up going to Winnipeg Honda and the difference was like night and day. Winnipeg Honda's service people were fantastic and knew what "customer service" was. I would never deal with any Birchwood dealership again. If I could I would give them a rating of minus 100.

A.J. Nayo

Just purchased a new vehicle from Kaylan! She was very friendly and accommodating! She was able to give me exactly what I wanted in the new vehicle! Thanks a bunch to Kaylan, her sales manager, and the finance manager Rachna! You guys were awesome! If you are in the market for a new or used vehicle I suggest seeing Kaylan! She worked very hard for getting the deal that I wanted!

Avril Hutton

Always a good experience when taking my car to Honda on Regent, everything that they find is explained in detail and options are also explained. Service always makes sure that my shuttle picks me up from work. Trustworthy and good people to deal with

sandip joshi

Service is extremely poor and unprofessional. I came to drop my car for service and asked for shuttle back to home . They suggested waiting for 1.5 hrs as shuttle dropping and come back will be almost same time and work will be done by then . And its more then 2.5 hrs and I have been told it ll take 30mins more. It's so frustrating ....better getting service done at some local auto shop...

Karali Ewasiuk

I have always had good service when I have gone to this location. I work with Jaycee, and he has been wonderful. He walks me through every step and process when my vehicle is in the shop, and regularly checks on me and explains things to me so I understand what is being worked on. He asks my permission before any work gets done which is really nice. He also lets me know what parts are more urgent to fix and what parts can wait until later. Overall I am very satisfied, and in general I am happy to own a Honda as the vehicle and the employees are excellent.

Vlada Davydova

Exceptional, outstanding customer service always provided by James Vaz. Quick and excellent quality service for my Honda. Highly recommend to bring your vehicle there- you won’t be disappointed.

Nelson Dias

Bought a Pre-owned 2016 Mazda CX-3 ! couldn't be happier! Mandeep was great, he addressed all my questions! Kaylan was amazing and Rachna was excellent ! the wholeprocess went simple and smooth!II Go to Birchwood Honda! The reviews speak for themselves! :)

Tristan Shute

Was on my way to pick up a brand new Mazda when some of the cars from here popped up on my radar. Angel Rosevear was able to help me through the whole process and do an amazing job, while saving me a ton of money. She helped me get a really good deal, and even had the car washed when I requested in order to make sure there were no scratches or chips in the paint. Having shopped around at many different dealerships, this level of service is really hard to come by in the industry, and I definitely recommend going to her if you're looking for a car, Honda or otherwise. Brian was my finance manager, and Taylor handled the delivery of the car for me. 10/10 experience. Really liked how both Angel and Brian weren't pushy about any warranties or additional products, but rather very informative about the products they offer.

syed bakht

Got service B (which includes oil change) done on my 2013 Accord, oil started dripping on my driveway and badly stained the driveway (never had this problem before). Extra $50 were included as cost of SUPPLIES for my Service B bill (undisclosed charges). Have to head back to dealership to get the Leaking Oil after oil change checked, I should be able to charge them for the time which I am going to waste and the the oil stains on driveway but our laws only protect corporations and consume consumers

Abigail Saquilayan

Most of their employees were very helpful, patient and answered all of my dad's questions in a polite and understanding manner. My dad bought a Honda Civic 2012 there and answered all his questions regardless of how short-tempered my dad was. HOWEVER, once the car was bought - we encountered some issues with credit/interest for the car and the bank. When we tried calling Birchwood Honda on Regent for some help and guidance, it was so difficult to contact them. So basically, buying the car was a breeze but once you sign the contract and encounter some problems, they suddenly disappear . . . 3.5 / 5.

julius balba

5 for perfect!???????????? Amazing service! helped me out of my old car and got me a new one without any problems. I would recommend everyone to come here if they are wanting a new car. Ask for Philip, he will help you find the car you want.

K & C

In sales, virtues such as courtesy and attentiveness make a world of difference. Phil's ambition to get us into a vehicle was no less obvious than the guys at, say, Waverly Mitsubishi. To contrast, Waverly Miitsubishi was our first stop in our car shopping journey; Birchwood Honda on Regent was our last. At Waverly we arrived right at opening on a Saturday, and this was apparently a real nuisance to their receptionist, and interrupted their morning sales meeting; at Birchwood we arrived near closing on a Tuesday, and on that and every day we met with them afterward they showed us how eager they were to work with us after hours, and even on their days off, to get a deal done. At Waverly, the salesman kept interrupting me as I was explaining how feature/product A didn't interest us so that he could hear himself talk about feature/product A; at Birchwood, Phil listened and made every effort to zero in exactly what did interest us. I could go on and on. Courtesy and attentiveness turn "pushy" salespeople into "motivated" salespeople. They turn the negotiation process from one that holds you captive, into one that captivates you. They get deals done. Thanks Phil, for being courteous and attentive. Minus half a star due to the process taking a lot longer than we would have preferred, if I'm going to be completely honest. But the rating doesn't allow half stars.

King Zosa

I honestly think that this dealership deserved more than just 5 Stars! You will feel absolutely no pressure dealing with them. Best car buying experience ever. Rodel was amazing, he was honest, upfront about everything. Made us feel very comfortable. I would definitely recommend to my friends and family...

Irwin Marquez

Thank you to Phil halili , Mr Allord rangasajo Emily and Rachna for helping us with our new vehicle. Great Customer Service, smooth and easy transaction. We appreciate your business.

Victor Mari Revina

Had a brand new Honda CR V EX 2018 a week ago and it has been great experience and excellent customer service from the beginning of the process until the day that i got my brand new CR V everyone was friendly and professional. I will highly recommend this to my friends and family.

Amritpal Sandhu

Just brought a car recently from Phillip, if you need any new or used vehicle make sure to ask for Phillip. Great guy and makes sure that your happy with your purchase.

Bill Watson

Great customer service and was very helpful. The Service advisor who help me was Misty on my first visit then when I returned about a week later to get the car fixed it was Aboubakar. Both very professional and an asset to Regent Honda. Thank you all who dealt with my car.

Alexander Vásquez

I recently bought my newest vehicle at this dealer and it turned out to be a great experience. The customer service was excellent mainly because the Sales Consultant Phillip Halili and Sales Manager Allord Rangasajo really went beyond and above to make it work for me and family. They heard my needs and wants and made their magic to find me the best deal possible even when things did not seem to work on my behalf. Also, Taylor St. Germain, Delivery Coordinator, explained to us really well the most important features of the vehicle to make me fall in love with it, patiently and kindly. Last but not least, Rachna Joshi -Financial Services Manager- made.it work with my bank to close the best 8-year deal I have got. I am a happy new customer of the Honda now. If you are thinking of changing your car, do not hesitate to touch base with Philip H. He is your guy.

Alex Newfoid

The customer service from Angel was top tier. She landed me the car I was looking for at the best price that suited me. She was very engaging and easy to talk to. The other staff that also assisted me were very professional and made things simple. I recommend Honda on Regent if you are looking for a new car.

Anne Quirante Marzo

Amazing Service. Staff were very accommodating. Helped my husband and I get the car that would be ideal for our family. Thanks to Philip, Brian and Angelika for making that happen. Highly recommend these amazing staff on finding the car you need.

HARDIK KALATHIYA

”Just purchased my second vehicle from Birchwood Honda on Regent. The sales associate listened to what I was looking for and helped me choose the right car for me. I would (and already have) recommend him to people I know. I will be a return customer, for sure! My experience with the staff have been really good. Thank you guys ????

95phil

Highly recommend going to Phil and Allard for whatever car needs and questions you may have. They have assisted my family with our different needs from the moment we walked through the door all the way til we left off the lot with our brand new CR-V. They have answered every question I had on the car and assisted me each step. I was able to go through the process very quick and being with them made it even easier. Thank you Birchwood on Regent! You guys are amazing!

Joelle Morgan

We have been purchasing vehicles from Birchwood Honda on Regent for almost 20 years. We have always been very pleased with the quality of our vehicles and the service received. Melanie Mitchell has always been a fair and helpful salesperson, while the service staff has been courteous and professional. We have been recommending this dealership to friends and family for years and will continue to do so.

Kay A

Had an amazing experience buying our first car from a dealership from Jayne/Tiffany. Highly recommend it. They made sure we new about all the cars features, past history and explained everything to us very well!

Chris C

Friendly staff. Very accomodating. You don't feel pressured to sign up with them. I dealt with Tiffany, Sumit and Jasmine, and they provided me great service. Highly recommended!

Joshua Titanich

Amazing service! helped me out of my old car and got me a new one without any problems. I would recommend everyone to come here if they are wanting a new car. Ask for Philip, he will help you find the car you want.

Ryan Perez

Thank you Phil you give us nice deal!!!

L Wicky

I want to share a really bad experience with Birchwood Honda on Regent. I bought out my lease of the car about 5 months ago. Before buying out my car I was asked to do MPI cerfiticate of infection (safety inspection) and I did this inspection at the same location and I paid $180.75 to obtain this certificate. They also charged $386 which is called Honda Lease Buyout to cover dealers fee for ownership transfer and fee to obatin MPI cerfiticate of infection. Since I have already done the vehichle safety inspection before I was informed that I will the refund of $180.75 though post. I also informed them I changed my address so provided the new address since they are going to post the refund. Two months passed called the person who assisted me to buy out the lease in Finance (don't want to reveal the name) put a message on voicemail. Another month passed didn't get a call back usually before the buyout if u put a message on voicemail you will get a call back soon (5-10 mins) based on my experiences. After 3 months every week I called the finance and put messages on voicemail. Sometimes I went through the receptionist to check in case if the phone is not working. After about 4 months I got an email saying that my refund returned back can you please confirm the address. Finally I got the payment and now the worst part. I got a refund of $173.60. What happened to my $7.15? Anyway, didn't give a call to inquire about this at least I got $173.60. There are lots of good people at this place like Jeol Smith, Allord Rangasjo and Russell Dela Cruz. Because of those nice people I ended up buy a vehicle in this place. I guess the management should need to pay attention to these matter and should take necessary actions to stop happening those again.

Alyssa Louise

the experience was really good, and the staff assisted with the purchase of my vehicle. If you need a great agent to assist, definitely recommend Philip Halili!

B0SS

Recently got my very first car with the help of Philip, Allord, Rachna, and Emily! Thank you for welcoming me to the Honda family!

Amilia Choi

Mandeep Singh & Grant Drowsy are the most considerate individual whom I met in sales industry. This was my first time purchasing a car and they were above and beyond. I am a shy & timid person so it was very daunting to enter the building but the two people I met were approachable & reliable. Thank you for the experience :)

Afjal Hossain

My experience with Birchwood Honda on Regent was awesome. Their professionalism attracts my attention. I recently bought a Honda CR-V 2011 and it is running very well. I want to thank @Morgan for her help and excellent support. I want to do all the servicing from there.

Dan Franklin

Staff were very helpful. Repairs were done in the amount of time I was informed it would take. COVID-19 safety protocols were in place.

LadyBatchelot

Infuriating. The word I would use to describe this Honda dealership. I usually leave this dealership in a horrible mood. None of the departments seem capable of communicating and they all have a different answer for the same question. I have learned, if they promise anything, get it in writing. When I voiced my concern about getting different answers from everyone, the service department employee became quite patronizing. If you have a lot of time on your hands and want to argue until you're blue in the face, buy your vehicle here. On the other hand, I do enjoy my car and get excellent fuel economy. I will likely continue to buy Honda vehicles, just not from this dealership(unless something drastically changes).

Pablo Listingart

Bought a used car from them. Have to say thar Ryan was really helpful. It was probably one of our best experiences with a used cars salesman. And he was really friendly and patient with my 2 small kids as well.

Simranpreet khatkar

I got a wonderful service from Tiffany at regent location. I bought a used car from them 2 months ago and its working so smooth. They even left car mats at my place. I would recommend to visit them if you are buying a car for first time.

Ferdinand Bartolome

Shout out to Birchwood Honda on Regent for making it easy on buying a new vehicle . Everyone is very helpful especially Mr.Phil Halili for accomodating all my needs ,he listen very carefully on what im looking for on a vehicle explained the features and the benefits of the vehicle beyond expectation 110/100 .Also thankyou Allord for making it all happen. Thank you Rachna for transparent service in finance and also Taylor for smooth delivery.

Dan Saul

Nope, 4 years later they call me to harass me trying to buy my vehicle back. What a scummy company.

204 Fishing Adventures

Bought my vehicle from here and I doubt I will ever again. My Car Battery was dead when I got the car home and already needed an immediate boost. Car was a 2009. Should not have even passed a safety. But replacing the battery was out of my own pocket on a $27000 used vehicle. Getting replies from Staff was quick and responsive prior to my purchase. After the fact, it's like pulling teeth trying to get any response from them. Take your business to one of the other places. These guys will pass the buck until you are too frustrated to fight anymore. Any attempt to take it up the chain is generally left with dead ends

Daniel Portillo Luna

Called about 8 times in the past week trying to book an appointment. Each time I get sent to voicemail and I never get called back. All this after having to wait for their call center to transfer me to Honda dealership itself.

wilfredo guzman

I wish I could give 6 stars :) Phil, Allord, Taylor and Grant are awesome people. Satisfied and very happy on our vehicle upgrade!

Ivan Duenas

Birchwood Honda, Really great service the way they help explain things really amazing, The way they treat the customers, So friendly and sweet thank you so much Phil Halili you are the man, You deserve my respect. Thank you Allord Rangasajo, And also thank you Brian and Taylor.

Shalane Fichtner

Staff was very helpful in answering questions and making sure I was taken care of. I am from out of town, so I had a lot of back-and-forth over email, text, and phone and they promptly replied to all of my messages. Finance was helpful in getting me a good warranty package that fit my needs, and then got the car all ready to go. I would come here again in the future!

Michelle

We had a hard time finding a vehicle but Phil made it such a great and easy experience. Great customer service!

Lauren MacLean

Overall pretty good. Things were efficient and each person we dealt with really seemed like an expert in their area. We originally went to the dealership (which is very far from our neighbourhood) because of a used car we saw online. We test drove it, didn't fall in love with it so we asked to try a brand new one. We ended up going with the new one in the end and it was so nice because our salesperson Daniel didn't pressure us at all to take the newer model. We asked, and he made everything accessible and easy. You could see him going back and forth to his manager to genuinely get the price as low as possible for us. It took two full evenings (were talking like 5-8 both nights) after work to get the test drive, negotiating, and paperwork all done but it seems like it was worth it! The time it took and the over all lack of cleanliness/environment in the second building where Daniels office was is the only thing bringing it to 4 stars instead of 5.

Adam Trudeau (IrrationalKilla)

They don't seem to know a lot about their cars or the stuff they install on their cars. They just sell them. They don't listen to you either. Tell you they will do something for you. And well.. they don't. Bought one car and had 15+ problems. Mostly because they're just pretending to listen to you. I didn't learn the first time either. Recently I went back to get an oil change done (approx $70). They tried to raise my bill to over $500 through up-selling other suggested maintenance. I said, "ONLY an oil change". They did not listen. They couldn't even redeem themselves with a simple oil change. I will not be going back here ever again. These so called pros put 40psi in all 4 tires when the car clearly states they should be at 30psi. No wonder my car is sliding all over the road and the traction control is freaking out. This place can't listen to it's customers or even follow specs. I ONLY asked for an oil change. The manager did get back to me. Guess how he redeemed himself.. He didn't. He did nothing for me at all.

Tyler Hunt

Sold me a lemon, and a warranty that doesn't cover anything. I bought a used 2008 Civic Si, and had issues almost immediately. The battery was dead within a week and left me stranded at work. It took hours of calling back and fourth to get them to cover the replacement battery. I called to use my roadside assistance package, and was told it will be an 11 hour wait. The clutch failed and wouldn't release all the way (not a wear issue) and was told that my warranty won't cover it. The clutch master cylinder failed and I had to replace it myself. A front coil spring broke and I was informed that my front and rear suspension would all have to be replaced due to wear ($1500 job). I replaced it myself only to discover it was completely unnecessary. And had some other parts fail (a/c, coolant temp sensor, transmission synchros). All of this within 7000km. By 7000km, the estimate for repairs was $7500. My warranty covered a $200 sensor that I had to pay a $50 deductible on. Steer clear of Birchwood. This is the last car I ever buy from that company.

Jerico Jayme

First time buying my very own car with the help of amazing and helpful employees at Birchwood Honda on Regent. Thanks again Phil Halili, product advisor, Emily Nickle, delivery coordinator, Brian, finance manager, and Allord Rangasajo, sales manager.

Chad

The entire staff from sales to service were very helpful, knowledgeable, and a pleasure to deal with. Absolutely the best car buying experience I've ever had. Thank you to all the staff for a great experience.

Melissa Omelan

We had a great experience at Birchwood Honda on Regent. Initially we were just window shopping but fell in love with the Civic Sport Hatchback. There is something to be said about being at a dealership and not immediately being pounced on by a dozen people from the sales team. Everyone was attentive but not overbearing. Our sales person Angel was really great and extremely helpful. Rachna from the Finance Team was also super lovely and easy to work with, we got a great vehicle at a great price point,

RAJIV JINDAL

My experience with Birchwood Honda Regent is full of disappointment. Poor customer service. Never buy any additional packages offered with new car. I have been dealt very poorly few times already in 2 years. It took me one week and about dozen phone calls to get an appointment for interior warranty claim. And even after leaving CRV for one day I can see stains all over the car seats and didn't even wipe dashboard or doors or sides or back of seats, stains visible all over. Its wasted of time talking to them. Lesson learned at cost of about $1600. I won't recommend Honda Regent to anyone at all. Good luck someone still want to give them a chance.

Lisa Leong

Compliment Letter for Tiffany We would like to extend a big THANK YOU to Ms. Tiffany Da Silva for assisting us in buying our first car in Winnipeg. We went to a few dealers prior to Honda Birchwood and all of them were pushy, just eager to “close the deal”. However, Tiffany was patient in understanding our needs; diligent in following up with our many questions, patient with our fickleness, informative and knowledgable in her work in explaining to us. The journey in choosing a car can be daunting but Tiffany made it less stressful. We also noticed how hardworking she is around the showroom.

Pinakin Patel

It’s a great experience to buy Honda CRV 2020 with awesome help from sales agent Angel and sales manager Pankaj. Both are very friendly and a best deal makers in Winnipeg. I strongly recommend if you’re buying Honda vehicle then they’re the best people to reach out Thanks Angel and Pankaj

Shauna Scanlan

Oil change and winter tires and bought new windshield wipers. Always treated well and always friendly service. Always have a shuttle as well available if needed too. Great place to have any type of car service done!

Jhoubert Acaya

The place was wonderful ! Everyone was really helpful and love to take their time and discussing all of the details. As I was going back to trade in vehicle, they never missed any information about the car. They made me take my time on checking out the vehicle. One of the advisors, Philip Halili took his time and effort to get me an awesome deal. Considering the fact that it was a brand new car. All in all, the experienced I had was fantastic.

Maria Dizon

Philip Halili helped us upgrade our car ! He was determined to get us the deal and he did. Thanks ! But a special shout out to Biran the fiance Manager for getting our payments lower than what I was paying! Great and friendly yet very determined to get the job done for the clients

Ronnie Duenas

Thank you so much to the number one honda dealer in manitoba! Special shout out to Mr. Phil Halili, Allord Rangasajo, Grant Drowsy for making sure everything is on point, they are very friendly, knowledgable and very transparent throughout the whole process, I highly recommend to see them for your vehicle needs... again thank you so much for guiding me finding the right vehicle...

JASLEEN KAUR

Alex is the best sales person I ever met. He helps us alot to find best vehicle. Excellent service.

kenny lloyd

I was unsure which car to purchase and the product advisors were very patient and understanding. It took nearly a month for me to decide on a vehicle but finally I decided on a 2013 Honda Civic. I found all the people involved in the purchase to be extremely helpful from the product advisor to the person who handed you your keys and explained to how to work newer features in the car etc. Thank you to all at Honda on Regent for making my purchase a pleasant one.

John Huynh

I had a very positive experience with Birchwood Honda on Regent. My sales person was very patient with me throughout my first ever car buying experience. The customer service was superb and I will definitely refer my family and friends to this dealership. It was a pleasure doing business with them.

mike due

Whenever you hear a deal like 4 wheel alignment for life or lifetime free brakes, there's always a catch. If the dealership isn't getting your money for doing basic repairs and you keep going for a 'free' service, THEY MAKE STUFF UP. Thankfully I got my money BACK from the dealership, how often do you hear of that?. it's criminal what they are doing.

Anandsharan Patel

Bad service. We went to inquire about CRV. Sales representatives giving us information and suddenly their manager pankaj (Pk) came and asking about we inquire about honda pilot last year which we bought from Winnipeg Honda. So behave very rudely and deny to provide information about CRV. He said and I quote , Get number from other dealer and I will match it. So as customer we dont have right to inquire about product from different dealer so we get better deal.thats new norm now.

Maxine Kapralik

I consistently experience excellent customer service from the service center at this Honda dealership. The technicians do an excellent job on the maintenance. The reps are knowledgeable and amicable. They also do not pressure me into having more done on my car than I can afford at any one visit. They keep track of outstanding maintenance issues, and help me prioritize maintenance for future visits.

Judy Audette

My sales advisor Phil Haliti was very helpful and did listen to what I was looking for in a vehicle. The Birchwood team, Taylor St Germain, Rachna Joshi, and Allord Rangasaajo were all very professional with all the covid restrictions. This is the second time my family has purchased a vehicle through them. I am very happy with my Honda Civic.

Len Eastoe

This is my third time leasing a vehicle from Birchwood Honda and as usual it couldn't have gone smoother. Professional, quick, and very friendly bunch of people to deal with. Thanks again and keep up the good work.

Nhilo Castor

Staff was very friendly, helpful and very knowledgeable. Thank you so much Phil, Rachna, Taylor and the rest of the Regent Birchwood Honda Team!

homan chan

Haley Elliott Product Advisor for Birchwood Honda has been amazing. She is super personal, super relatable, friendly and funny.

Sharon Teng

If you are a first time buyer, don't EVER go there. I went there to test drive Acura ILX, the salesperson was very pushy. she wouldn't take no for an answer. When I mentioned that the car might be a bit small it I were going camping with my friends, instead of showing me another car, she insisted that the car has enough space. She offered to give me free commend start which worth $600 dollars, but when I said that she can give me $600 lower on the vehicle, she said 'you don't understand, I offer you this so that you don't have to install it on your own'. So I finally put the deposit on the car, and agreed to pay $150 biweekly for 7 years. Second day, the finance manager called me said that I got approved for $200 for 6 years, I told her that it was too expensive for me, and I want to switch to a different car, she was upset with me asking me why I wanted to change my mind out of sudden, and said that my $500 deposit is non-refundable since I was approved for the car loan. When I mentioned that I wanted to go somewhere for financing, she told me that there is nowhere I could go that will approve me. Finally she agreed to switch to another car, after looking at their inventory, I told her that I don't see anything I like, so I will just wait till they have more inventory. She then told me that I will lose my deposit if I don't buy a car within 30 days. So I went in yesterday and asked to speak to her manager directly, she told me that the manager is in a meeting, and gave me the money back. This is the worst customer service experience I have ever had, and if you don't know anything about cars and want one for your first time, don't go there.

Danielle Hohne

Impressed with the service from the start, shortly after I got there and was just looking at a civic outside was approached by Philip Halili he was very kind and took the time to ask what I was looking for in a car and to go over everything to make things easy for a first time buyer, he wasn't pushy about anything. He was nothing but helpful through the whole process and settled my fears of being pushed around by a sales person, he went over all the safety features and specs of the vehicle and let me test drive a 2021 civic which I fell in love with. Grant in financing did all he could to make sure I understood everything and made sure I was getting the best deals possible. On delivery day Taylor was really nice and went over everything in the vehicle again and made sure I was 100% satisfied before signing papers. Overall Birchwood Honda has a great team who make you feel like family and I would recommend them to anyone who is looking for a new vehicle!

c bb

We were looking for a 2018 honda odyssey EXL with RES in color white, they said they don't have one but they have an EXL with navigation and they can install a rear entertainment system for an additional $1500 plus they will add an accesory as long as we make a deal before the month ends. It sounded like a good deal hence we went for it. On the day of the release of the vehicle, the entertainment system was not even close to what we imagined it to be. It was not explained to us that it is not similar to the trim with a built-in RES and that it will come from a secondary market. It destroyed the classy image of the 2018 odyssey as this one looks cheap. When my husband voiced our dissatisfaction on how it turned out, they gave us a quote if we want to swap it to a our desired trim. The new value of the minivan is $9,000 less on what we will be paying for the vehicle- for a van that remained in their parking lot while my husband is trying to negotiate with them. Of course, it left us with no choice but to take the vehicle with us. We are heart-broken and very disappointed with the incident. We will never transact a business with them again!

Madonna De Ocampo

We are so happy with the service that they gave us at Honda...they are really transparent and they guide you all the way in choosing the right vehicle..thanks to you .Phil Halili, sir Allord and Mr.Grant Drowsy..

Tracy Stone

James was very helpful. Looked after all my issues ad then some. Very happy

Kim Adair

Just wanted to send a big shout out to all the amazing staff @ Birchwood :) Joel, Dave, Angel and Nicole made buying my new CRV such a great experience! Extremely pleasant, courteous and helpful! They made us feel valued and appreciated as soon as we arrived. Thanks to all of you :)

Jose Valentino

My family bought their vehicles at Birchwood Honda on Regent so I decided to finally checked the dealership myself. I must say it was such an exceptional experience! My wife and my daughter got their vehicles from Philip Halili. I decided to upgrade my vehicle, he immediately gave me numerous options that greatly benefits me. I always prefer remarkable performance on a vehicle which Birchwood Honda on Regent was able to provide! Philip Halili was able to upgrade my 2013 Honda Pilot to the 2021 Honda Pilot. I was skeptical at first because of my personal attachment with my previous 2013 Pilot but after explaining and giving me such a great knowledge on the newer Pilot model, I decided to finally upgrade my Honda Pilot. The service team personally explained all the beneficial aspects of my decision and I definitely didn’t regret it. The sales team are incredibly considerate, especially during our current situation. They gave such an exceptional service while following the strict rules from the restrictions during the pandemic.

davinder gill

I have only one advice for everybody who ever reads this note of mine . Please never buy a Honda automobile. I had bought a brand new Honda 2007 and regularly got it serviced from This location . My car had still got less than 40k on it and had right front axle failed , rear main seal failed transmission failed and bunch of other things failed. Unfortunately I was discussing these matters with Kelly Daun ( Assistant service team leader of Birchwood Honda) and the examples this guy started giving me made me feel really embarrassed for buying the product.According to him if you buy a brand new Sony TV and put it on the cabinet for 2 years and if it does not turn ON its your fault that you did not use it for 2 years.so according to him Honda cars do not wish to stand for the customer satisfaction as they are not liable after the warranty expires. KEEP THE BAD JOB ON KELLY DAUN

DonnaCor Mejia

First off, we would like to give a huge thanks to all staff of Birchwood Honda Regent especially Angel Rosevear as our sales agent. Angel was very helpful and patient. Best and easiest car buying experience ever. The service and attention to detail is uparallelled. The selection of vehicles, no pressure sales staff, and ultimate value for the money is superior to anyone else in the area. Again thanks to Angel, Allord, and Brian.

lavafluxx x

Terrible place. Took my truck in before going on a trip. Said I need 5000 dollars work down. Took it to another shop to verify it was true. Other shop said no your fine. No work was done. Went on trip with no issues never going back here again unless I want to get ripped off.

R D

Been a loyal customer since I bought my car in 2017. Changing my review from 5-star to 1-star today in 2021. They stopped giving co-op carwash coupons last year “because of covid”. Not because of safety because the co-op carwash is touchless and contactless. I know business is down so I can forgive them for cutting down services. Today I went in for a seasonal tire swap and they charged me extra for “hazardous waste disposal”. I’m not an expert on cars but there is no hazardous waste involved in changing a tire. Business is down and these are the tricks they pull on their loyal customers. Will be taking my oil changes and tire swaps somewhere else next time.

Jonalyn Agudera

Awesome experience. Thank you kuya Phil halili ,allord rangasajo,Angelika Bisson and Grant drowsy. Thank you so much

Robert Par

Got my 4th vehicle from Birchwood Honda in Regent last week and very pleased with all of them. I could not even think about going to a different dealership when planning to get a new vehicle. Amazing selection of high-quality cars, no pressure sales and incredible customer service. Angel is a compassionate sales professional and providing you options for your needs and budget. Need some financing? Rachna will help you work out on your budget. I just can’t say enough positive things about my experiences. One positive purchase experience may be a fluke, but every time I purchase a car, I get outrageous customer experience. I don’t know how you do it, but keep up the good work Honda Regent!

Sarah McLeod

As a first-time car buyer, I really appreciated how helpful and available Angel was during the whole process. Even with the various COVID restrictions, the team at Birchwood was able to provide the information we needed and gave a safe test-drive. Very happy with the purchase and experience!

Oliver Lee

Our product advisor Allord gave us a great deal for a brand new CRV 2014. I'm giving this rating because my experience buying my first car was a little bit unsettling and uncomfortable but when dealing with the members from this dealership I have to say I was put at ease. All the documentation was explained to us so there wouldn't be any hidden fee's and it was a very friendly environment.We even got our car delivered to our house without charges plus a free tumbler too!. I recommend Birchwood Honda Regent to people who I hear are wanting to purchase a vehicle due to my amazing experience. Thanks again guys!

Ron Giesbrecht

Not much of a deal to be had as they are not too interested in bartering. The problem really begins when you offer a trade in. Birchwood Honda is more than eager to convince you why your vehicle is worth very little. I consider myself a reasonably intelligent person and had done research on the value of my vehicle ahead of time so I had an idea of what I might be offered for it as a trade. I have bought many vehicles in my life and done trades numerous times. I’m not unreasonable, I understand a trade is always less than we’d like it to be but this dealership is just unbelievale with what they offer for trade in’s. These days we all have access to internet, it’s up to us to do our dudilligence. If you are going to go tho Birchwood Honda please make sure you know the value of your vehicle, don’t let them belittle your intelligence, take it to another dealer where you are treated with a little more respect.

NM

Doing their best during covid times. The service desk could be more organized and a simple queue would help indefinitely. Kudos for the efforts.

Ryan F

Overall experience with the delearship was great! Good customer service and reasonable pricing. Highly recommended

Greg Paquin

My wife and I received excellent service when we purchased our new Honda Ridgeline.

peejay terrado

We went to the honda regent store planning to check on the 2020 CRV. been greeted warmly by the staff, which is great! On top of that, Phil, our designated honda manager, went above and beyond assisting us. Kudos to you Phil for a job well done. Highly recommended! :)

Amanda Spolnik

I had an appointment for 1pm for an oil change and to check front end noise. At 2:15pm I was informed that an oil change takes an hour and a half, and they haven’t done the inspection... so disappointed with my experience...

Jesse Friesen

My wife and I purchased a 2016 Honda Fit from here this year and were helped by Daniel. He was friendly, not pushy and kept giving us popcorn. When I buy a car I have to like the salesman and out of all the places that I checked he was the best! Its been a few months since I had the car and so far everything is great. I would return in the future when its time for another new car.

Lisa Pearson

Great group of people.. and my second Honda. Will be coming back in 5 years for another new Honda. Extremely reliable vehicles for the price and affordability. Thank you Sumit and Grant for your help and time for me. I appreciate everything you have done.

Elizabeth Valentino

Definitely Recommended!!! I highly recommend Birchwood Honda on Regent to get your vehicle! I recently purchased my 2020 Honda Civic and it definitely didn’t disappoint me. The sales team, especially to Philip Halili, are very accommodating, especially during our current situation. What I always searched on any dealership is a great customer services and, honestly, Birchwood Honda on Regent was the best choice! From choosing my ideal vehicle that fit all of my interests followed by the process of the possession which Philip Halili personally keeps me updated on any development. The customer service was such an excellent experience because of the attention Philip Halili committed to every detail I provided and he definitely gave different options that accustom my interest. The service team gave such an exceptional service while following the strict rules from the restrictions during the pandemic.

Fushing Lim

From beginning to end there services was awesome. The people (Allord, Russel, Alvin, Grant, Jasmine) were so friendly and professional. It was such a great experience......We love our new Passport.....Thank you!

Ellen Chen NewGCanada

Thank you for making me become a member of HONDA family! I had a wonderful experience to buy my first Honda CRV Sport 2020 with sales agent Angel and financial service manager Sumit. They are really friendly, professional and patient. I strongly recommend both of them if you would like to be a HONDA member like me. :)

Nadia Rodzinski

I have leased my 2017 civic through them, and normally bring my car here for all servicing and have a great experience every time, however Honda cannot compete with other dealerships when it comes to winter tires. Honda charges $200 a year for storage even to their valued customers who have purchased their vehicles. Offered no promotions whatsoever, and the quote for the tires was one of the highest of shops that I had contacted. Other dealerships in the city offer free storage and yes they store on site but come on... I would have loved to purchase through you guys, like I said nothing but good experiences so far with servicing, but these high storage fees and non-competitive quotes are losing customers.

Harold Olesco (Ocselo)

Great customer service! They really care about their customers and gave me the best deals. Phil gave me exactly what I wanted and helped me out. Awesome people and great custimer service

Sean Boyer

I have bought 5 cars from here for myself and my family over the past 3 years. Each and every time the team at Birchwood Honda treated me like family. Always friendly and pleasant to deal with. They make you feel like you are more than just a sale to be made. Which a truely unique expierience in todays world.They are my go to for all my cars service needs. I look forward to my next purchase from them.

Paolo Porley

We recently bought our CRV at Birchwood Honda on Regent. Phil is our Product Advisor he was very helpful from the start of the process from doing test drive until the delivery day. He’s very knowledgeable about explaining us the vehicle that were looking for and Allord the sales manager for making sure that we can get the suv that we wanted that fits to our budget. Overall a very good experience and i would definitely recommend Phil and Allord to my friends and relatives.

Sherwin Largo

I had a wonderful time here at birchwood honda regent, every staff was very friendly and helpfull, my sales consultants PHIL HALILI is very knowledgeable about the product and features wise, will also open options for you and making sure you understand every step of the process , not just him but as well as the sales manager ALLORD RANGASAJO for giving me the best deal in Town ! and also props to grant drowsy for focusing on what i need to buy and showing me every details of my purchase , last but not the last TAYLOR ST. GERMAIN for showing me the vehicle before i left the dealership , im giving them a 20 out of 10 for their service and efforts, highky recommended to friends and family Thank you agin Birchwood Honda on Regent for making my first purchase unforgetable.

Don Mcdougall

We recently purchased our 7 th Honda from Angel at Birchwood Regent. This was my first dealing with this dealership and it was 10 out of ten. From dealing with Angel through the online chat to texting and then going in to make the deal it was very easy and she was awesome to deal with. Brian in finance was equally excellent. Even the girl who did our walk around at delivery (sorry forget her name) she was great as well. Huge props to all involved. I will definitely be back and hopefully deal with Angel again when I am due for my upgrade.

Richard Dominic

Our salesperson, Philip, helped us out a lot to get us into our new car! Very informative and made sure we were taken care of. Big thanks to our Grant as well for helping us out with everything related to finances!

Owen Fischer

Great experience. Angel was the best person to deal with - highly recommend if your looking for a quick and easy experience.

Nancy DeeBee

I service my vehicle there regularly and won't go anywhere else. I don't feel like I'm taken advantage of because I'm a woman. They are thorough and professional. A+

Tim Carey

Just finished with the absolute WORST sales experience with any dealership. If I could give "0" stars, that would be more fitting than 1 star! We arrived as soon as they opened on Friday morning at 9 am to look at a used vehicle for sale. The salesman handed us the keys after a quick review of the vehicle. Test drive it and decided that was the vehicle we wanted, hands down. So to the showroom floor we went to discuss the sale. After a bit of typical back and forth for pricing, all written down and initialed (approximately an hour this took) we got the " congratulations on your new vehicle" with a handshake and a big smile. (Pretty sure that's a verbal contract...)We even put our names on the sold tag for the salesman to hang in the window. Very pleased with our decision, one of the sales managers came back with the salesman and said " I have some bad news. The vehicle was actually sold yesterday. But financing hasn't gone through yet". The funny part is that the sales manager who broke that news to us was the same one we were going back and forth with and agreed about the price!! All written down and initialed, and the offer to purchased the vehicle was signed....hmmm contract?.. Taken back and upset about the loss of the vehicle and by the lack of communication between the sales "team", we asked if there were any other options or vehicles available with what we were looking for. This is when one of Birchwood's finance managers said to the sales manager that she was trading her same vehicle in that we are looking for! Wow what luck we thought! Really the only difference was color which were still pleased with. And it was 1 year newer. Apologetic about the confusion, we were assured that if financing did not go through on the first vehicle, this vehicle was assured to be given a great deal on, but we would be "guaranteed" one or the other. Yes GUARANTEED we were told!! So we put down a substantial deposit to ensure we would have one of the two vehicles. If the financing fell through on the first, we would be first in Line for that, and if the financing went through, we were first in line for the vehicle being traded in by the finance manager. Which we were told would happen Monday. Yes once again, we were "GUARANTEED" by the sales manager!! So now I just recieve the phone call saying the financing went through, bye bye vehicle number 1....and in the same phone call, the GUARANTEED vehicle number 2, the finance manager is not trading it in now...bye bye vehicle number 2. Yes I was refunded the deposit after all this disaster -Poor training of procedures -Lack of communication between sales staff -Broken promises and contractual obligations -Zero integrity of sales staff -Poor management -Poor attention to customer needs I asked for the dealership owner to give me a call regarding this manner. I guess we will see how much the owner of Birchwood Honda values a customers feedback regarding the performance of their sales staff and managers

erwin aguinaldo

The moment I step in again on this dealership, It brings back the same feeling when I get my first and second car, Now for the my third car, It exceeded again my expectation Allord for making deals possible, Phil for giving honest and unbias opinion about the car and its specs. Rachna for doing the financial part. Taylor for turning over the keys. They listen to you.. They value the “wants” vs. “needs”.. They do not push anything beyond your limit and capacity. They make you feel you “belong”. Treat you as friend and family. Makes you feel that business is not really a busines but a relationship instead. Thunbs Up for service, people, product. You guys are awesome .

Charry M

As a first time buyer, I am very satisfied with my experience at Honda on Regent. I had a great communication experience with everyone, whether it may be in person, email, or text! Phil Halili guided me all throughout the process. He is very helpful, informative, upfront and honest! He explained everything well in detail and answered every question I asked. Excellent service! Thank you Phil Halili, Brian Shkwarchuk, and Team Birchwood Honda Regent for helping me with my first car purchase!

bernadette mackenzie

Place was very friendly quick to help. Covid friendly, vechiles were very clean and wiped down between test drives. Great customer service.

Jan J

The whole staff was friendly and helpful specially Philip Halili. Awesome guy and easy to talk too. Explained every detail I asked and needed to know and didn’t leave out any details. Will definitely do business with him again

Dee Bodman

I bought my car from Birchwood Honda 3 years ago and I still love it! Today I was assisted by Paulo and I test drove a new Accord and he was awesome. He was very helpful, knowledgeable and not your typical pushy car salesman type. I enjoyed my visit today and appreciate my bonus bluetooth speaker promo they had on today !

Danielle Jackson

I appreciated the excellent service we received when purchasing a new vehicle. I also feel like they gave us top dollar for our trade in. Thank you the experience was perfect and I do recommend this location.

Rebecca Boguski

First time buying from a dealership and was a little nervous going in being a young female. Daniel was very helpful and informative never felt pressured. I brought my dad with me and while they talked to him I never felt ignored. My dad has bought several new cars and even he said the experience was very good. Have had the car for just a day now but am very happy with it would recommend Birchwood Honda

Lisa Mendez

Just brought home a brand new 2020 Honda CRV Touring (and saved a significant amount of money) thanks to Phil Halili, Product Advisor. He called me up and offered me a deal that I couldn't resist! He knows his stuff and treated us like we were long time friends :) He went above and beyond for us and I am now a loyal customer! Any future cars I get, I will be sure to get them from Phil!! A heartfelt thank you to Allord Rangasajo for his help in making this deal happen! Taylor St. Germain, you were awesome and did an excellent job in showing us the vehicle and made us feel welcomed! Rachna Joshi, you made the process quick and easy. You were very friendly and knowledgeable! We have been getting our service done at Birchwood Honda for several years now but this is the first time we have ever gotten a car from them and I can proudly say that this special group of hardworking individuals are here to give you the ultimate experience in customer service excellence! This is how it's done folks! I highly recommend Birchwood Honda 110%!

Annie Tran

Birchwood Honda on Regent has a welcoming atmosphere. There's no pressure to buy and their friendly and knowledgeable staff are eager to serve their customers and show off their product. Their passion and enthusiasm for their product is contagious, you can't help but feel excited to drive a Honda. Their fantastic team from sales consultant to general manager will make your experience worthwhile. Birchwood Honda has some of the most technologically advances that will blow your mind and it reflects their product perfectly. I loved my experience with Birchwood Honda and can't wait to refer my friends and family.

tai tai adeyemi

The workers dont even know anything about cars !!!! Come on how will I trust u to sell me something u dont know... and 1 of the sales representative was mean for no reason ... didnt know I was actually there to buy a car lol

Seekingtruth Notfindingany

Scheduled a service appontment through the online booking system. When I showed up for my appointment I found out the service department was c losed. I looked through my e-mails and attached to my confirmation e-mail was a little note that the service department was closed. They made no attempt to call me and reschedule.

Tim Glover

The service department is absolutely "amazing"... more to the point, it's the "staff" that make the experience more "amazing". And more specifically it's Jaycee, who I dealt with today is definitely an asset to the Birchwood Honda group. As long as the service department has employees like Jaycee that are knowledgeable, friendly and easy to deal with, I will always take my vehicle there for servicing... Thanks Birchwood Honda service staff for what you do and the great job that you do...

kelli larusic

I recently had the unfortunate experience of having my keys stolen, among them were my car keys and fob. It was in a panic that I contacted Birchwood Honda and explained my situation. The person I spoke with was very sympathetic to my stress of the situation and told me to bring my car in that day whenever was convenient to me and they would get it done ASAP. They certainly delivered and within the hour of me bringing in my car I had my spare key reprogrammed and a new fob. It was a relief and huge peace of mind. Outstanding service and great experience all around!!

mayank Patel

Me and my cousin went there to inquire about car about manager Pankaj kundra said you come last year here and bought car from somewhere else .he behave rudely. And did not provide any information about car .we have to walk out without information. That is same guy my cousin bought my first car when I came canada but he didn't buy my second car from him so he is mad. Anyway thanks for your unbelievable service.

Melissa Hrichishen

Everyone was very helpful and right when I walked in they were quick to assist me. I got a new Honda Civic at a great price, over a grand cheaper than any price that crown would give me. Very good on following up as to how I liked the vehicle. No complaints

Azn Azn

Just bought my dream car all thanks to Phil Halili. He helped me with everything and made sure everything went smoothly. Good experience , friendly and straightforward . Highly recommended ????

Nurielle

Everyone was very approachable and knowledgeable. Philip Halili (Phil) was very thoughtful and helpful. He made us feel comfortable and very welcomed. He genuinely cared in helping us and answered all of our questions, and he made it clear that I could always count on him for future concerns and insights regarding my new car. Also wanted to thank Allord for being very transparent with us and guided us through the process. I recommend this branch simply because the whole team was very trustworthy and accommodating.

Pawandeep Kaur

Just bought a new car, got a very good deal. It was really worth to buy a good vehicle from there. One of the staff members named ANGEL , she served us really well. We were so comfortable with her. I really appreciate her efforts. All of those 5 stars goes to her. ❤️

Michelle Caraan

if you're looking for a great and honest deal, look for Phillip Halili at Honda regent.everything was smooth from start to finish. Phillip was very informative, explained all the features of our vehicle in detail and thoroughly. brian was great explaining all the differences of the insurance and warranty presented to us. also angelica did a great job presenting the vehicle to us on our pick up. The team at honda on regent really know what they're doing! i will for sure recommend this team. and i will for sure come back for future purchases!

Drew Brown

I just purchased a 2022 Honda Civic. I worked with Angel Rosevear who helped me decide that this was the car for me. She was super informative about all the new features the 2022 Civic has to offer and there is alot. She was super friendly, very personable, professional and a general good person. If you're looking for a new Honda I highly suggest you visit this location and ask for Angel!

Katrina

Purchased a car a few days ago and thanks to Phil Halili, our Product Advisor who was very insightful, patient and welcoming which made this experience very easy. Also, thanks to Allord Rangasajo, the Sales Manager and Grant Drowsy, the Finance Manager who help us through the whole process. And lastly, to Taylor St. Germain who is the Delivery Coordinator who ensure we knew and understood all the features and functions of the car. They all go above and beyond to make their customers happy. Definitely recommend Phil, Allord, Grant and Taylor for any vehicle inquiries!

Sara Mcfaddin

Jaycee was friendly and professional. They happened to have all the parts in stock that I needed and service was quick. To top it all off my bill came in under what I expected!

Chloe Robles

Great experience buying my first car! Philip Halili, my salesperson was really helpful and patient. Also, big thanks to Mark, the sales manager and Brian, the finance manager for helping us through the whole process. Would really recommend going to Honda Regent for your vehicle needs!

chona bulanhagui

Had a great experienced on our first Honda purchase. Phil who assisted us is very knowledgeable and patient in explaining the details of the car. The manager: Allord is super awesome, gave us I think the best deal he could offer. And of course Grant from finance department, who did our account was very efficient. These team make our whole buying experienced a total package. We never experienced that on our first car purchase from other dealership. Would definitely go back there or refer people to see them if they need one.

Amandeep Aujla

Was a great experience with them. Shayan jamali is a great person to deal with. Answered our all questions and helped us find our best deal and product. Very friendly and helpful.

Erwin De Guzman

Thank you Mr.Phil Halili for assisting and guiding us in getting our new car,for answering and explaining all the details.It feels great getting up a good deal that fits our budget. To the whole team,Taylor,Brian and Allord thank you so much...You guys are awesome! Highly recommended Birchwood Honda on Regent????????????????????????

Nicholas Briere

I called in and spoke with a sales rep who told me the 2016 civic DX Manual transmission model listed for around $18,250 on the website was not available in Manitoba. I asked for reasons why and he told me hey can't be sold in Manitoba because they don't include A/C and i could go to Toronto or B.C. to get one... Which is total BS! He then told me the lowest base model at the Regent based dealer would be LX. I then requested pricing on the LX and was pushed to come in to talk. I then asked why I can't have a 2016 civic DX with added A/C because paying the $ 21,500 for LX is like paying $3,000 for A/C. He replied with " Are you coming in to test drive this car or what?". I then called Crown Honda Winnipeg and they had 2 DX MT models ready for test driving and purchasing, I was informed that Birchwood Honda Regent was lying to me!

Seb Boisjoli

I bought a car over the weekend, Phil Halili was an amazing salesman, very helpful and kind. Taylor did an awesome job of explaining the specs the car and gave some helpful pointers, would recommend these two to anyone looking to purchase a future vehicle

Grandolf Cuvos

Amazing experience as always! Highly recommended. I am a repeat customer who happens to be back in the market for a new vehicle. My sales advisor, Philip, was tremendously helpful and patient throughout the whole process. If you’re looking for a knowledgeable and no pressure kind of sales person, I suggest you reach out to Philip at Birchwood Honda on Regent. Shout out as well to their sales manager, Allord, their finance manager, Brian, Emily the delivery coordinator and the rest of their team! Everyone made the whole buying process seamless and enjoyable! Excellent customer service, sweet deals and top notch products! Thank you Birchwood Honda on Regent!

Nina Grace Cuvos

Great experience getting our new 2021 Honda CR-V Sport. Our Sales Advisor, Philip was very helpful and understanding. He is very much knowledgeable. I highly recommend him to anyone looking for a new vehicle. Also big thanks to Allord, their Sales Manager, Rachna, their Finance Manager, and Emily, the Delivery Coordinator for helping us through the whole process. Thank you Birchwood Honda on Regent for making this whole buying experience enjoyable! You guys are awesome!

Patrick Porley

Just recently upgraded my 2017 Honda Civic LX to 2021 Honda Civic Sport. Thanks to the help of: Phil our sales consultant for giving the greatest customer service! Allord the sales manager for always giving the best deals, Grant the financial manager for making the deal happen! and Emily the delivery coordinator for explaining the features of the car. Would 10/10 recommend Birchwood Honda on Regent!!

Darrell S

Wow! I could not give a company any higher marks. What a great group of individuals that make up the Birchwood Honda Regent & Collision team. My first time dealing with Birchwood, the Service Consultant Aboubakar took care of everything. I had warranty issues that Aboubakar went above and beyond & got the issue resolved for me. This followed by the service manager Jimmy moving mountains for me in regards to additional costly warranty work that was required. You got me the warranty work approved and completed the repairs very well. This followed by some collision repair work completed very satisfactory. Everyone I have dealt with at Birchwood, have been great to deal with. Hats off to everyone there! It is a pleasure dealing with all of you. I am glad I found Birchwood Honda Regent. I know who I will be dealing with going forward. I would recommend Birchwood Honda Regent to anyone who would like to be treated like a customer. Thank you everyone, .... I'll be back! :-)

hanna atnc

Rip-Off to the highest level! I WISH THERE IS ZERO STAR HERE AS THEY DESERVE THAT! Never send your friends to this dealership! save them from head ache! .2014, i bought my pilot touring here for 49k it was seconds hand thats so they strongly recommend to get the comprehensive extended WARRANTY so i did, i want all the best for my vehicle oviously, i paid additional $2,000 for it. Today i went to see the service department for a minor touch-up on my leather seat. my comprehensive insurance includes Interior armour, Body Armour, Paint Armour, etc.. anyway, the first service guy wasn't a help at all so I went see the manager, Ian. He kinda help us, he told me that my insurance covers nothing. Basically nothing. i can read from his eyes saying "You SHOULDN'T purchased any warranty as its just a CASH GRAB" because you can not claim it for anything. like you just thow ur $2k in the bin. i pity myself for a moment there. now it made sense why I never received my referal bonus after a successful transaction of my sister with them. these people giving them 5stars? of course they will. they are excited, full of joy people because it's new. i bet you after 3 yrs or so when they are up for service maintenance, they will also regret going to this dealership. PLS SAVE YOURSELF! GO TO CROWN HONDA OR WAVERLEY OR ANYWHERE JST NOT HERE. THEY ARE GOOD ON SELLING BUT AFTER THE CONTRACT IS SIGNED THEY WILL ACTUALLY TELL YOU: GO F*** YOURSELF

G G

Horrible service, the worst experience I ever had. They just basically steal your money and don’t care about the customers, those idiots didn’t even care this was a family experience. Now I’m telling everyone I know not to do any business with this garbage . Paying money for insurance is not worth it. It’s unbelievable how the government lets them do this. For anyone planning to buy a car or any kind of insurance at this Honda, BE CAREFUL. Double check what you are paying for. It’s a shame that they are representing HONDA????????????????????????????????????????????????

Amon troy Valmonte

Amazing staff and service from this dealership, very professional and friendly.Thanks to Philip, Rachna, Grant and Angelika for helping me get my first car (Civic). I would highly recommend going to this place if you want a smooth and accomodating experience!

Rohit Vashisht

Don't trust the sale person on what they claim without seeing and verifying it yourself. They do tell lies. I bought a Honda Odyssey van. At the time of delivery I specifically asked the guy Mr Rodel Olesco about what kind of tires the van had on it. He claimed it had 'all season tires' and I trusted it. Now it turned out it only had winter tires on it, and nobody at Birchwood is responding to my emails. So...be careful guys before you accept the delivery!!

Bob Aldridge

Since purchasing my CRV at Birchwood Honda in August 2013 I have made several visits to their Service department - to buy winter tires/wheels, for a small repair, for the vehicle to be serviced and to have summer tires reinstalled. I have received consistently high-quality service by all of Birchwood's staff and will will use them for all future work on the car.

KPS Gill

I went their to check the price for 2020 Civic ex. Product advisor Angel Rosewear helped me with that and she discussed with me the price and features of the civic sport as well. I was unaware of the price difference and the features between ex and sport. Thanks to Angel, I own civic sport now. Angel explaned everything very well and gave me a good deal for the car. Also the finance advisor Rachna Joshi was very helpful, she get me approved for the finance in lesser time than i was expecting.

Gill Kids

Very Bad customer service on phone, I called them to get some information and they keep transferring my call to different departments and after 30 minutes ended up no answer and left voicemail and no one called back ever to me. Lack of knowledge and very bad service.

Mikayla Sellers-Wiebe

I went in almost on a whim with my dad to see if we couldn't find a new car and I have to say it was a great experience overall. Glen was our sales rep and he made sure everything was very smooth and easy during the process. Answered all of our questions fully, everything was very black and white. We ended up purchasing a 2017 Civic by the end of the day. I had very limited time before I left to go back to Toronto for school but the car was ready to be picked up by 3pm the next day. Ashley and Taylor delivered and presented the car to me and they both were amazing. They went through the features of the car very thoroughly and made sure to answer any questions I had. If I had to redo the experience over again I would. Highly recommend this dealership to anyone looking to purchase a vehicle.

Brayden Patterson

Bought a Pre-owned Civic, couldn’t be happier with the purchase. Phil was great, addressed all my questions and made sure the whole process went simple and smooth!

Nichole P Dacey

My experience was great! It started off with the bar raised, dealing with Melanie and then continued at that same level of professionalism and satisfaction the whole way through. I would recommend this branch to my co-workers, family and friends.

Rob Campbell

My wife and I worked with Angel Rosevear on buying a new vehicle and would encourage anyone looking for a vehicle to contact her and give her a chance for the sale. She is so customer service oriented, polite to deal with, follows up on commitments and has very good communication skills. We are/were very impressed. The Birchwood Honda Regent dealership is so fortunate to have an employee of her integrity and commitment!

Perdon, Irene

Staffs are friendly and great customer service. Incredible extra mile service from Phil Halili(product advisor), Allord Rangasajo(sales manager), Rachna Joshi(financial sales manager), Emily Nickle( Delivery Coordinator). Thank you Honda Regent for our brand new baby????.. Thank you for this kind of opportunity????. Hardwork pays off!

Norah Hidara

From the moment I purchased my vehicle in January 2013 to all my visits up to date for oil changes and tire rotations, I've had nothing but great experiences at Birchwood Honda. The staff is always friendly and I'm always able to get an appointment for the time I want. Keep up the good work!

Marie Joy Banal

Thank you Allord, Phil and Grant for the help in upgrading our car, you guys are really awesome???? I will highly recommend Birchwood Honda on Regent..☺️

Billy Walsh

Had an issue with my heat , they found a seized plastic valve in line with the heater hose ,part $60 $450 out the door be very careful what they want to do ...and just don't take thief word for what is required beyond what your issue is

Emily M

Loved my experience with my sales person when I purchased my car ! They went above what I expected. Even paying the rental I was using while finding a car However no body ever seems to call me back when calling & leaving voicemails asking for quotes or to get a user manual. Pretty annoying

Taylor Thiessen

I had a great experience at Birchwood Honda on Regent. It was my first ever car purchase and Angel was my sales rep, she went out of her way to help me get the car of my dreams she was truly amazing and made the whole experience go so smooth for my first time purchasing a car. Brian helped me with the financing part and worked extremely hard to get me an amazing deal that I didn’t think was possible i am insanely happy with the car and deal that I got because of them, these 2 were the best and I highly recommend everyone to see them for their car purchasing needs. And lastly Taylor was the person to send me off with my car, she showed me everything I needed to know about my car with all the features and helped with any last questions I had. Overall my experience at birchwood Honda on Regent was amazing and I couldn’t have chosen a better place to go to. Thanks guys! :)

dino halili

We recently purchased a vehicle from this Honda branch. Phill Halili was an amazing salesman along with his manager, Allord Rangasajo. Together with Taylor St. Germain, the entire team explained the ins and outs of the vehicle thoroughly. Grant Drowsy made the transaction a breeze --- it only took us a day to complete and file all the necessary paperwork for the car.

Loida Phase

My husband and I dealt with Tiffany from Birchwood Honda Regent and she is amazing! It was honestly the best experience we've ever had at any car dealership. She listens and doesn't waste any time "playing games" like our previous experiences with other agents. She genuinely wants to make her customers happy and give them the best deal. Also after a few months, we needed something dealt with and she was quick to respond and resolve our issue. We highly recommend her! Tiffany is the best!

Grace Martens

Purchased 2014 Honda Ridgeline at Regent Birchwood Honda....excellent sales person in Kanal! Dave in finance was polite ,friendly but clear & factual re options we needed to decide on....have had vehicle for 24 hours & loving it Soo much.. General caring&friendly atmosphere.

Rosalie Borja

Thank you to Mark, Rashna and especially salesperson Phillip for the great help. They made the process quick and easy. They were all very knowledgeable and helpful. I am very satisfied with my new CR-V.

Haydee Salas

Allord Rangasajo & Phil Halili are the best sales manager and product adviser, respectively, in Honda Regent. Very trustworthy people, treats us not only as valued customers but also their own family members.

Ash J

Excellent customer service. Beautiful, modern, sleek and clean dealership/service center. I bought a used Civic from this dealership after my previous vehicle was rear ended and written off. Within an hour staff helped me find, test drive and settle on buying this vehicle when I needed something in a pinch! Very good with communication, and extremely professional.

james simon

Thank you for Awesome customer service!!! Phil halili- product advisor Emily nickle- delivery coordinator Brian - finance manager Allord rangasajo- sales manager

Glen Kolida

I wanted to get the earliest possible appointment to get my car safetied for a quick sale and Birchwood Honda fitted me in later that afternoon once their daily workload became clear. They called me later in the day to see if I was Interest. Interested I was trilled. I raced down (no speeding involved) and in just over an hour my car was ready. Now that's service. My car passed with flying colours and so did Birchwood Honda. PS: I waited for my car and read the newspaper so there was very little down time for my day. I wish every day was so great.

Zheng Ming Xi

Jimmy, the service manager went above and beyond to help out (lend us parts that belong to him), so that we wouldn't have to go a second time. (Even though we were there for a minor service). Highly Recommended!

Jen Iskierski

If it was possible to give a lower rating I would. Angel Rosevear is hands down the worst sales person I have ever encountered! Dishonest and untrustworthy!! (Perhaps Birchwood trains their employees this way). Stay clear of Angel Rosevear and ask for another salesperson if you have the misfortune of being assigned to this sales person with zero ethics or morals.

Matthew Dolan

Had a great experience buying from Birchwood Honda on Regent. Angel, Brian & Taylor provided great service and answered all my questions.

Divina Del rosario

Amazing customer service . We got a superb deal for the 2021 Crv Sport edition . Phil , Allord, Grant, and Taylor took very good care of us in the process selecting a reliable vehicle. We highly recommend their team for a smooth and memorable and also an awesome experience. Thank you Birchwood Honda on Regent for taking care of us.

Dale Friesen

We went to view their odyssey vans and the salesman didn’t listen to our budget and tried to sell us a vehicle that was 10,000 over our budget. We did end up test driving a vehicle a few days later and the van was filthy.

Kevin Lab

Highly recommend going to Philip Halili and Allord Rangasajo for whatever car needs and questions you may have. They have assisted my family with our needs from the moment we walked through the door all the way til we left off the lot with our brand new Honda Passport. Also thank you to Grant Drowsy and Angeleka Bisson for giving us great service as well. They have answered every question we had on the car and assisted us on every step. We are really happy for the service and help they gave us. *update* Would like to give a special thanks and appreciation for Chris from Service, he helped me out a lot with troubles and issues with my car soon after I got it. He was very helpful and responsive with my questions. He was also very understanding and is such a genuine person. Thank you Honda Birchwood on Regent!

Azelle Santos

Everyone was very accommodating and helpful. We went there to see if they can provide what we need and they did not disappoint. We got the vehicle that we dreamed of and it was within our budget. Phil Halili was amazing! He is someone you can really trust and he knows what he’s talking about! He is straightforward, honest and humble at the same time! We love our experience at Honda Birchwood! Highly recommended!

Rachel Dela Cruz

My family and I recently purchased a new vehicle and the process was very smooth. With the assistance of the amazing staff: Phil Halili, Allord Rangasajo, Rachna Joshi, and Emily Nickle were all wonderful. They were very approachable, answered every question we had, and demonstrated what we needed to know properly. Overall, very satisfied!

Craig Hornby

Sales staff was incredible, went completely above and beyond for my fiance and I. Sales manager Russle was very personable patient and understanding while we were purchasing our vehicle as I was waiting on MPI to finalize a claim on my previous vehicle. Finance department was very fast, knowledgeable and helpful! Would recommend this dealership to anyone looking to buy a quality, new or pre owned vehicle! Incredible service!

Claudia M

Great costumer service, friendly staff, they make sure you are well taken care of, and they go out of your way to help you. Would recommend Birchwood Honda on Regent to anyone who wishes to purchase a vehicle.

Arpan Patel

Worst dealership ever. They are the biggest liar. We literally signed the deal and our all the documents. And then the manager came and said you need to pay $1000 more. Wth...plus that lady manager was extremely rude.

Allaine Gopez

Had a fantastic experience buying my dream car from Birchwood Honda. Phil Halili is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Phil and Honda Regent if you're in the market for a new or slightly used vehicle. He also provides 5 star service and making everything sure you get the car that what you want.

Jules

I was a loyal customer from 2012-2017 but i had so many bad experiences with them. 1.Some advisors will try and rip you off by telling you to do a service your car doesn't really need. "You have to protect your car investment so you must do this service blah blah blah", even though your car was only asking for oil change service. 2. I bought a set of winter tires and they told me upon purchase that it will come with free tire rotations for 3 years. I brought my car in for tire rotation for the first time and they told me they don't do that free anymore so i will have to pay them for that. 3. I showed up for an appointment and they told me it wasn't on the system so i will have to book again to reschedule. I drove 20kms but advisor did not even apologize for the inconvenience. 4. One car salesman was rude. I wanted to buy a CRV so i was asking for the price. He wouldn't tell me and he even said, "why do you want me to spoonfeed you the price". I ended up buying my CRV somewhere else. I do not recommend this dealership. There are better ones out there with honest and respectful employees who know how to treat customers with dignity.

Mitchell Gallinger

We had a great experience with Birchwood Honda. Everyone we dealt with was very friendly and helped us to get into our nice new Honda Civic. Angel Rosevear was our product advisor. She was extremely helpful in helping us to not only get our civic, but to work it into our budget. Our car hunt was short, and I am very satisfied. Thank you very much Angel!

Greg Joseph

After 2 months of trying to get some warranty work done on my car I've been told that it is not covered. After calling back and forth, going to the dealership once a week for 2 months, I'm told it's not covered although the warranty company said it was. So finally after the dealership gets that info I'm told the parts are on backorder. Today we stop in for a visit and all the sudden the parts were available, I was not called when they initially came in, but also we're not covered, once again. Would not recommend Poor customer service Don't answer phone calls Don't listen to voicemails Get the run around for months

Nick Brown

Gave a cash advance of $1000. But they couldn't provide the car. Went to Crown Honda and got the car at a cheaper rate. Now they are not even refunding my $1000. Such a pathetic company. Can somebody help me?

Trevor Mager

Absolutely incredible customer service, hands down best i've experienced. I have never felt so well looked after by a dealership!! This was my first ever car purchase and Thanks to Phil Halili, Taylor St. Germain and Rachna Joshi for making me feel so at ease with all the numbers and planning, thank you for encouraging me to take some time to think it over. zero pressuring, just understanding and patience. Nothing but respect and appreciation for all of you. So happy to share my first car experience with you all !! 100/10 easy. You want a Honda ? Go to birchwood Honda on Regent !! :):):) thank you thank you, im such a happy guy ! You guys really go above and beyond

Lucas Coldwell

I recently had a great experience at Birchwood Honda on Regent. Angel Rosevear and the rest of the staff did amazingly with helping me get my first car on a good deal. I would definitely ask for Angel as she was very friendly, professional, and helpful.

Kim Cady

Always friendly helpful staff. Very clean waiting area.

Jennifer Ash

Always get quick and really great service from everyone at Honda. We love our Pilot, and spend the money to keep it working well, so it’s nice to have somewhere we can trust to bring it.

Dean De Leon

I purchased a new Honda Fit 2014 from here. The staff was friendly, knowledgeable and I felt no pressure to make any decisions. I test drove 3 cars that they thought I would like and was very happy with what I went home with. I went from an old SUV down to a hatchback with plenty of room. I done had plenty of research before I went to visit and the staff was able to answer any questions I had. This was my first time purchasing a vehicle and it was a very pleasant experience.

John

Got my first brand new car, didn't feel like I was rushed or talked into anything! I highly recommend Phil Halili, he walked me through all the options and answered any questions I had clearly. Very satisfied with my experience here!

Mark24XX

I bought a 2018 blue honda civic touring from this place. While taking the car for a test drive the interior was so dirty from mud all over the whole interior, I was very disappointed at how the vehicle was kept as it only had 20km on it. I still decided to buy the car as it was the color and trim that I wanted and I assumed once it was cleaned it would be just like new as it was brand new. When I went to pick up the car they had cleaned it up good for me. However I noticed there was very distinct scratches on the center console. There was 2 scratches the entire length of the shifter panel. One scratch on the wireless charging pad, and one scratch you could see on the screen. The scratches would be no big deal if I was buying this car used. But it was a brand new car and now I have to look at all these flaws everytime i get into the car. I can honestly say i will never be buying a car from this dealership again after this experience. Hope this review helps.

Arlene Fabro

Excellent Customer Service! Made me feel so welcomed and were very helpful in making sure I got the best deal. They made shopping for my new car a breeze and had answers to all my concerns and questions. Phil Halili, product advisor, Rachna Joshi, finance manager, and Allord Rangasajo, sales manager, I cannot thank you all enough for your excellent work and great customer service! My family and I are grateful for all your help and are enjoying the new car. Thanks again!!

Gemma Pesquesa

Thanks to these people who assisted us Phillip Halili, Allord Rangasajo, and Brian Shkwarchuk for the great service! They will give you a very good deal. I highly recommend them they are very friendly, smart, and professional.

Arnel Inocando

They asked me if I wanted water or coffee every 10 minutes. They also provided an amazing experience shopping for a car. See Angel, Rachna, Russell, Ashley, and Joel. Sorry if I missed your name.

Ron Wall

Bad service. You can't even share your concern with the general manager. if you seen responds from the owner saying please, provide your contact information and the manager will contact you shortly....that's not going to happen. Go to Winnipeg Honda at least the general manager will be happy to hear your concerns.

Loida Mancilla

We always have an excellent experience with the people at Birchwood Honda on regent. They always go and beyond our expectation. My husband and I feel that we made an excellent decision getting our second Honda from them. We do and we will in the future recommend Honda to all our friends out there. And for those of you whose contemplating in getting a car?.. Make it a Honda!. At Birchwood Honda on regent.

Nathanial Foster

I called from my Dealership Match Auto Market with a service question. The service department was closed so on the off chance a salesmen may know the answer I requested to speak with sales. I was put through to Ryan and he went above and beyond to help me and have my questions not only answered but answered quickly as I was pressed for time. He needed to track down the answer and he did so for no personal gain other than to help a fellow salesmen. That speaks to character! Thank you Ryan. I do hope that's your name! From one salesmen to another you helped sell a used Pilot today and i owe ya one!

Matthew Kauenhowen

Just got my brand new crv through Angel and it couldn't have gone better. Great deal and a perfect customer experience

lara Kinley

They were great. Third Honda dealership I have been to for this problem. Sanitation incredible. Well done! Shame on Winnipeg Honda and Honda on the west side of the city, both were no help and dismissive. I envy the Honda owners and buyers in Transcona.

Leanne Passante

We recently bought our 2021 Honda Accord Touring, from Angel. If you are looking for someone who is knowledgeable, courteous and extremely professional while also betting personable she is your girl. She provided exceptional service to us in a huge purchase and made it completely seamless. I would highly recommend her for your purchases, she was fantastic to deal with.

R S

I wish i didn’t have to even give this one star.. Today i had to take my car in for B13 service but i had declined the B13 service and went with just the engine and transmission fluids change. I asked the service advisor if the tech could look at why my heated mirrors arnt working and he said they wont have anyone certified working on the car because fluid changes doesn’t require you to be certified so they can not look at the mirrors (Defroster is working as it should) To be honest the mirrors never worked from the day we bought this car and didn’t realize it until the winter hit couple years back and I never went back. Anyway, i said okay just get the fluid replaced. 30 mins after dropping the car i get a call from my service advisor and he said my breaks are seizing so they need to service that and i agree to do this and asked why someone certified working on the car? He had no answer. I let it go, 25 mins later i get another call from service advisor and now he says the break pads also needs to be replaced which would cost extra. I declined and said to make sure im only charged with just the fluid replacement service and that’s all. At the beginning no certified tech was supposed to work on it and then certified Tech worked on it , calling me twice to recommended this and that, at this point i had already realized how these guys are a cash grab.. They will scare you to death and make you fall for something that doesn’t even need. We dealt with this stealership for past 10 years and I will no longer deal with these guys.

Neico Villanueva

Had a wonderful experience with the people there, very thankful for Philip Halili and Allord Rangasajo for helping me get the right vehicle for me that fit my budget. I gave him a budget and he fulfilled it which was amazing. Huge thank you to Rachna Joshi for helping me get approved for my vehicle and I am also very thankful for Taylor St. Germain and Emily Nickle for helping me get settled into my new vehicle. BEYOND happy with the service that they provided me! ????????

Wendy Peck

I have nothing bad to say abut the car I bought at Birchwood Honda on Regent, but nothing good to say about the dealership. I had to micro manage every step of the process and mistakes were still made. I'm still waiting, four months later, for a hitch that was promised as part of the deal. So far the service has been so bad that I have been talking with the assistant manager, and now, I'm waiting for a call back from the manager. This is my 4th Honda. I am pulling my hair out, and almost at the point of contacting Better Business and/or going to small-claims court. NOTE: Had the manager called back today, I would not have written this review. I have been more than patient every step of the way.

Rachel Smith

Angel Rosevear is amazing as was Brian in financing! Angel was always quick to respond and find me the vehicle I wanted- both times!!

Dan Comia

Angel’s customer service went above and beyond my expectations. She set out to get me the best deal possible and made sure I didn’t leave empty handed. Not only that, but she also put the time and the effort to get to know me to show that she cares. This is the kind of experience that you’re going to get from Birchwood Regent. The staff is really what sets them apart from other locations. If you’re looking to purchase a new vehicle, this is the place and Angel is the person to talk to.

Maria_Wilma Victorio

It was really a great experience being here with the help of Phil and Brian. They were really informative and helpful most specially with all the complication we still got the car! that's really awesome!

Caleb Hans

Excellent staff and prices. I highly reccomend this dealership.

Andrea Nicole Palo

Staff was very friendly, helpful. Haley was great, she helped us choose the right car for us. Haley is so professional and accommodating. We had a great experience, Highly recommended!

joelle duguid

When going to birchwood Honda on regent, I worked with Angel. Angel helped me in getting into the exact vehicle I wanted with no hesitation to help me with my wants and needs. I appreciate the way all the workers treated me. Overall good experience! Thank you Angel:)))

Guy Prefontaine

Great sales, but DO NOT BUY THEIR ADDITIONAL INSURANCES. It is in-house and they unilaterally dismissed my rim damage claim, which my local garage confirmed would be covered under similar packages provided by other insurers. I carefully read and reread the limits of coverage and the exceptions and I should have been covered. Cars are great, insurances not worth the paper they are written on...….oh, but they are more than willing to take your money for that paper.

Corey Verhaeghe

Very impressed with the service and professionalism at this dealership. Haley in sales was very helpful in assisting me look for a new vehicle. I would recommend contacting her if you are interested in buying a new or used vehicle.

Gian Paguiligan

It was an absolute pleasure purchasing a vehicle at Birchwood Honda. We came in today to purchase a Civic SI on short notice and walked off the lot with the car the very same day. Our sales agent, PHILIP HALILI was able to make the deal happen immediately and had the car detailed, serviced and ready to go within a few hours. The financial services manager, Brian completed the application in no time and was immensely helpful in providing us info on financing and tailoring our warranty add-ons perfectly with our needs and budget. Joel Smith as the manager on the deal was great at helping Philip get us the right deal! Emily was great as our delivery coordinator, having the car ready to go and ensuring we were more than comfortable and set for our first scheduled maintenance. For coming in on short notice to driving off the lot within a few hours, we are more than pleased with the service and care we received from the entire team today! A huge thanks to Philip who listened to every need and answered every question that we had today and the rest of the team. 5 stars all around.

Abbey Tesfaye

Excellent sales team but very poor service. Me and my wife bought brand new 2015 Honda Pilot about two years ago. Five days after we got our Pilot we noticed Engine coolant was leaking. We took it back we were told the technician forgot to put a gasket. No apology for what happened but they put a gasket. A few weeks ago we took our pilot for tire rotation and for a few inspections. When we got our pilot back after the inspection the oil cap wasn't there. I am glad they replaced the cap for us but that shouldn't had happened first place.

Lawrence Morrison

Purchased another car from Honda on Regent today (April 5th, 2021). Once again Angel Rosevar was very helpful and made the car buying experience very easy. I was able to get a great deal with excellent finance terms. Excellent car buying experience at Birchwood Honda on Regent. Angel was very helpful and made the car buying experience a pleasure. My 3rd Honda from this dealership. All have been great and after purchase service is exceptional.

Tim

Was treated very good. Bought two Honda from there for my sons. Treated us really good. And gave us a great price without dickering. Saved a lot of money compared to Crown Honda on McPhillips

Deborah Rempel

We were welcome there from the moment we set foot on the lot. Melanie was friendly, extremely helpful, and got us the vehicle we wanted. so much thanks for all of the staff, they were friendly and despite the business of the day never let us feel ignored. Thanks again to Melanie, Joel, Dave and Miranda for turning our car shopping experience into a successful day David & Deborah R.

Elizabeth Pawlyk

A huge thank you to Jaycee and the technician Al for looking after my immediate needs and advice on the future repairs. I ll certainly be back in the near future to replace the brakes. What greattt service from start to finish from Jaycee and Al. Thank you thank you thank you for making my day. See you again soon. Stay safe and healthy till than. Sincerely Liz Pawlyk.

Micah Banal

They helped us alot in our upgrade from civic to 2020 odessey.. and keep us on our budget as well, shout out to bro philip halili and finance manager.

Mercy Baylon

Our specific sales associate, Philip Halili left a very good first impression and welcomed us right away. He was able to help us out in picking a new vehicle and figure out our options for financing. He was always ready to help us out! Every time we have questions, he’s always there to answer.

Ron Mazur

I purchased a Honda Ridgeline in 2013 at Birchwood Honda on Regent. The sales staff were very knowledgeable which made my decision to purchase much easier. I am very pleased with the performance of the truck. My wife drives a 2006 Honda Civic and she has always raved about the helpful and efficient service staff. Having now dealt with the service staff at Regent since May of 2013 when I purchased the Ridgeline, I can support my wife’s opinion. They always make an extra effort to accommodate my service request and the service is completed when promised, with a detailed explanation of the work that had to be done.

Patricia Santiago

I highly recommend Philip and his birchwood honda regent team, Rachna Joshi, Taylor St, Germain, and Allord Rangasajo! They helped us find the right car for our family, as well as understanding the financing option that best suits us and explaining the features of the car very well. All the staff were very friendly, accomodating, and always make sure we are satsfied with our purchase. :)

Curtis Kaatz

Phil sold me my first new car. He took his time to explain the car buying experience and go over the financing terms. Sumit and Taylor made the delivery easy and I was very happy to drive away in my new car.

Matt&Victoria Hoogerdijk

The crew at Birchwood went out of their way to help us solve a problem that Honda Canada wouldn’t address. They were understanding and kind and helped us with our issue. We’re so grateful for the staff who treated us like actual people. It was real refreshing and deeply appreciated.

William Reyes

I was just in for a third oil change on my 2017 civic done couple days ago and now they stating that I need my two fluid change due time/mileage on there inspection and state over the phone it will damage the vehicle if I don't change it soon... seem like they want to hold onto you until you agreed to do the service and then they seem happy for service that doesn't need to be done being done. seem to be me its a money grab and this dealership is not following the honda recommending service for mine or any other honda product that comes in note... third oil change is roughly ~18000kms

John Atia

Sales people were a bit pushy. Glad that u did not go for the car they were pushing as all the people I know who bought it are having issues with the engine and the ECU and the service department is not up to the standard

Taylor Walker

Phil was great. He helped me get the car I wanted and found a way to stay in my price range. He was very patient with me while choosing between financing or leasing and his knowledge of both really helped with the final decision.

Ed kenneth Tiamsim

Thanks for your big help Philip Halili for helping my friend get his dream car. I recommend Philip Halili to everyone that wants to purchase vehicle from Birchwood honda on regent. He'll walk you through every process and gives you good advices.

luis queyquep

Just got my second vehicle from Birchwood Honda on Regent and had a great experience. Thank you Allord Rangasajo and Phil Halili for making the exploration and decision making process easy.

Hemalkumar Thakor

My sales person Angel Rosevear. She helped me a lot to get me approved and finally got a car, provided best service and I highly recommend the agent and the dealership.

Kelly Marsh

I can trust Birchwood Honda on Regent to give me caring, knowledgeable, professional service. Thank you!

Kelly Petryk

Russell and the team at Birchwood Honda on Regent were very helpful, kind and it was the best experience I have had in buying a vehicle so far.

Larry Pham

Mandeep was very accommodating And helpful with me on helping me find the right Honda Odyssey that was right for me and my family. He was very easy to work with and was able to deal with everything thru the phone without me ever once stepping foot in the dealership. Rachna was instrumental in helping make the deal happen and it could not of happened with out her as well! I highly recommend birch wood Honda on regent and when we get our next Honda we will be buying here again with Mandeep.

Don't Care

Horrible service. They sell cars with 4 different tires and will rip you off any chance they get. Even if you voice your concerns they won’t do anything. They will sure take your money as fast as they can though.

Micheal Ward

I've been bringing my Ridgeline to Birchwood since I got it, regular maintenance and repairs and always been very satisfied. Service and repair work is done well and the Service Advisors are great, remembering my name and previous visits. Advise on needed repairs or maintenance issues are explained well and completed to my satisfaction. Overall an excellent service department. Thanks to the staff.

Jessica H

I found their sales team to be very helpful. They weren't pushy in the least and knew the products inside and out. I would highly recommend this dealership to anyone looking for a vehicle.

Daniel Muc

Truly a great experience at Birchwood Honda on Regent. The staff are friendly and patient and truly with you every step of the way. The customer service is exceptional and they want you to be satisfied before, during, and long after the initial purchase. Philip Halili was great and genuinely took care of our wants and needs re: our new vehicle purchase. Would definitely recommend him as a salesman and will certainly be back with the wife in a couple years to get her a new Honda...100% recommend. Very pleased and a truly positive experience...:)

Olayiwola Bamidele

It was an awesome experience at Honda Birchwood at Regent Avenue today. Thumbs up to Philip, Emily and Rachna for the excellent service.

Rr Vee

Great service! We were helped by Philip and Brian, who were very knowledgable and friendly. Really appreciate the great customer experience thanks to all involved, including Allord and Taylor, as well as Philip and Brian.

Rolando Del Rosario

Service advisor were attentive. They will greet you with smile and friendly

gurw dh

the car had climate controls not working and the dealership refused to work under warranty, the car was 2019 honda accord 28k kms . dealership told us it might be due to front bumper replacement(around 4 months back)that was replaced by authorized honda autobody but refused to write it down on work order forcing us to pay $129 just for diagonastics. for that time I felt regretful for purchasing a honda vehicle instead a toyota camery. we took car back to the autobody and they checked everything it was jut the computer that was not working and sent us to crown honda, who did everything under warranty even knowing after the car was purchased from honda regent. wont ever go to this dealership ever again