Reviews of Birchwood Automotive Group (Car Concessionaire)

Brian W

Had some issues with my vehicle and they took great care of me

Nick Berzenji

Service is not quite what I was expecting. Very modern facilities

Gwenyth McEwen

So polite! So helpful! Great waiting area with gourmet coffee and tv- Wi-Fi. Staff came by regularily to ask how I was. I almost wished my vehicle would have taken longer to be ready!

Jules Mejia

My car has been maintained by birchwood/bmw automotive group for a few years now. Their service has been exceptionally efficient, friendly and result- driven. Highly recommended!!!

GURPREET SINGH

It's a whole city of automobile sector, have all range and good in service

Russ Leggett

My sales guy is awesome

Rob Cuthbert

Kid bought a new car!

Ehsan N

Awesome service. Super-clean facilities. Friendly and polite staff. Received a brand-new replacement vehicle to use for the day while my car was being serviced. I've been here twice already and will definitely go back when my next service is due.

Doug McCartney

Winnipeg Volvo continues to exceed my expectations with regards to their focus on customer service and extensive knowledge about the vehicles they sell and service. Staff at all levels in the organization truly believe in a "customer first" business philosophy and the importance in making a connection with their customers. My enthusiasm for the Volvo brand is a reflection of the many years of support I have received from Winnipeg Volvo.

Mikel Magnusson

I have had many negative interactions with Birchwood Group. Problems with both GMC and Honda.

Andrew Hunt

Awesome service! Kia Pointe West is great. Love our new Sorrento!

Mike Meyers

Great service, and friendly staff. Great new location as well!

Alex Szandrowsky

Steinbach dodge is a great place!

Jocelyn Allan

I made an appointment to test drive a preowned Kia Sportage; a vehicle on which I had done extensive research and had test driven at other dealerships but I needed an AWD which Birchwood had. Or so I thought. When I got there, the salesman let me know it had been sold, but that they had many similar makes and models they were sure I'd like just as much. I was astonished! I could not believe it was legal to be tricked in this way! Reading back over our emails, I saw that he had never come right out and lied but his wording was such, that he gave me every impression he had the car I was specifically inquiring about. This was at the end of some very long days of driving all over Winnipeg and test driving many vehicles. I was running out of time as I needed to drive West to start work at a job I had accepted in the BC mountains. Why I needed AWD and not FWD. I was exhausted, discouraged and vulnerable. I just had no more energy or enthusiasm for what I thought would be a thrilling and gratifying purchase! Franz made several suggestions as to what he could show me, none of which were anything close to what I had hoped to buy...the Kia Sportage. But then he showed me the Kia Sorento. It wasn't nearly as huge as I had come to believe in the course of my research. And it just so happened that it was magically sitting outside the door, ready for a test drive! I got over my disappointment immediately upon driving it. I LOVED THIS VEHICLE!!! Contrary to what I believed about the Sorento being gigantic and cumbersome. It was the opposite. It felt compact and sporty, yet so powerful. It was responsive and handled like a dream in traffic. It drove more like a car than an SUV, which is why I thought I wanted the Sportage. But unlike the Sportage, it had serious balls on the highway and was so quiet and solid that I couldn't even tell when it was running! It was EVERYTHING I needed for driving and living in the icy mountains. So, sick as I was of shopping and happy as I was with the vehicle, I bought it on the spot...., cash. I dont know anything about vehicles and as I had never looked at Sorentos, I just paid what Franz told me. But he threw in new winter tires. Everything I had in the world and saved for. ..for years. To the astonishment and visible joy of Franz! So why am I bitterly unhappy??? The price and the mileage. It is a 2013. I paid $15 000. BUT THE MILEAGE WAS 150000 KMS!!!! Basically, the same mileage as a ten year old Kia. Not a 6 year old kia I just spent $15,000 on. Why does this only bother me NOW? Well, despite promising myself I wouldn't, I couldn't help but notice, looking back on previous searches that this same make and model is consistently asking somewhere between $8000 and $10000 for mileage that is consistently around the 100,000 km range. Often lower. There is a A HUGE number of preowned Sorentos for sale everywhere. I suppose it is a very popular vehicle and I can understand why. But now I have a vehicle that if I wanted to sell today, I probably can't unless I give it away. There's so many out there at reasonable prices. God forbid what MPIC would give me if it was written off. They would laugh at me when they saw what I paid for an affordable vehicle with huge mileage in such a short time! I'm devastated. I have such buyer's remorse that I feel sick. This cost me my life's savings, as pathetic as that sounds. And I've never experienced this feeling before in my life. I'm always content with my decisions as they are always carefully thought out and informed. This purchase was made on the end of a bad day under personal duress? When I made a snap decision at a vulnerable moment which a salesman recognized after hoodwinking me to his store. I feel like a fly, caught in a web of deceit and eaten alive. I just wish this feeling would go. I can't enjoy my vehicle because I feel sick just looking at it. How can I feel better? If Birchwood offered me $5000 back. I would feel like I have what I wanted and paid a fair price. Now I feel cheated and robbed and and stupid. I hope this helps someone.

Boris Stepansky

Few dealerships, nice and comfortable parking around.

Adam N (lifeform23)

Great for car buying, terribly inconvenient for car servicing. Their shuttle system is annoyingly inefficient.

Carly Naskrent

Great service, always friendly and willing to help.

Garry Bhullar

Good customer service, but not that good deals

Amit Jindal

I have all positive to say about Birchwood Group. I reached there at 7:30AM and was free by 9AM. Kevin was the service consultant. He did a wonderful job on my Honda CRV 2018. He even mentioned a few important recommendations which were necessary for this vehicle. Good Job.

Darcie Marie

The Express oil change has been quick & painless, friendly staff. Oil change takes about 45 minutes, lounge available to wait in.

Emelio Brown

Great customee service from both management and the sales team.

Adrian Susanto

Service was prompt and courteous. There's no upselling.

rolando cabalu

Bad service...took my car In Friday dec. 20 to get some work done. Left it there over the weekend came back Monday to pick it up and the technician left my lights on for 3 days so now the battery is completely dead. Never goin back to this particular location.

Kevin Coutts

The Service Advisors, Techs and Cash Staff are always very friendly, informative and always willing to do what it take to keep me informed of my service/ repair. I highly recommend the staff at Birchwood Chev !!!!!

Angela Mondor

Damien Burns at Honda West does such a great job looking after us!

Flavio C.

Ask for Shayan at Honda, excellent service!!!

George Barron

Poor service and not very friendly staff, my first and last time visiting

Randy Johnson

The best place to buy a new car had the best time

Jon F (JustJonnyB)

Folks are always very helpful and polite when I come in for service at Lexus. I don't feel like they are on a quota trying to up sell an work or parts.

Johanna O'Leary

We have gone to Birchwood Automotive Group for practically all of our vehicle needs. As a family, we have bought 3 vehicles since 2013 from Birchwood Toyota. We have also been customers of Birchwood Collision Centre. They make the buying experience stress free and outline everything so clearly! The service is exceptional at all locations and I actively promote them to all my friends and family for their vehicle needs.

vicki sinclair

Our bought our 2017 Ram Rebel bran new and have has soooo many problems with it. So far it has been in the shop 13 times (driving without keys, rear defrost, touch entry handle, remote starter, tailgate falling, dash cluster, rear window not opening, auto park software,truck jumping, puling to right after alignment, plus what I don't have written down. 7 alone for the AIR RIDE SYSTEM! With yesterday being the last and it still there. On my the way home from work yesterday morning it was super bumpy and would not properly go into any mode the lights kept flashing saying it raising but it wasn't, this is when I know the air ride system is failing, then I get the message on the dash saying AIR SUSPENSION SYSTEM COOLING DOWN PLEASE WAIT (old shop manager says this is not a good sign and that there is a problem with it, after this the fuse will blow and if they dont know what they doing it they will stop at the fuse and not look for another problem has happened) other message is IMMEDIATE AIR SUSPENSION SERVICE/REPAIR REQUIRED. Husband called the dealership and was lied to, "Chrysler Canada is saying that they are not fixing any air ride suspensions until it warms up cause it will keep happening" (DUH) and that they will not being it in for at least 2 days. And will not provide a rental. and that "Chrysler Canada is telling them to advise customers not to drive any AIR RIDE SUSPENSION vehicles in this weather." I deiced to call FCA myself and had a lengthy conversion with a Case manager about what Winnipeg Dodge was telling people. He ended up calling into talk to Brett and that he would get us in that day, and that there is no memos regarding telling them not to fix a vehicle with air ride problems. I have pictures and videos the truck and these problems. I am getting very frustrated with Dodge. I am growing very tired of this Dodge and having to be in the shop all the time! And now being lied to does not help matters at ALL.Just buy back this vehicle and save us both time and money.

MarwinS25

Great service, friendly staff, constantly updating you on the status of your vehicle service and always offering amenities. I would recommend going to them for vehicle questions and services

Two Faced kitty

Decent place and they will go out of their way to help you get into a new vehicle but sometime getting someone to call you back can take days or many calls. That's when I recommend contacting the boss higher up. He seems to get things done and very friendly too!

Kids and playing Magdiel and joana

Ms. Julie Da Silva does'nt know what she is doin! She does'nt know how to sell cars. Everyone sucks bigyime

Relax with Aay

best place to shop variety of brands. b'fully built

Ben Harapiak

I had a fantastic experience purchasing my 2020 Kia Soul in July of this year at Birchwood Kia on Regent. I found my vehicle on the website and went the very next morning to talk to a salesperson while taking my existing vehicle in for service. Andrew Lamb was extremely helpful and made the process go very smoothly. I was able to take a test drive, the price was as advertised, and all the financing was taken care of in a matter of hours. Since then, I have appreciated the service reminders and the personal touch of a phone call to confirm.

James McVicar

Great experience working with Volvo Winnipeg. Particularly high praise of Daniel, Gene & Candace. They were attentive, patient and knowledgeable.

Beverly Claeys

Customer service via phone or in person is very friendly. If you have a question, they will find out the correct response and respond quickly. Love the valet service!

Adam Slovinsky (Gaff3r)

Bought my BMW from Ben and he was super helpful... Bought all my vehicles from the auto mall for the convenience

Diana Gordon

I've always been treated with respect and the job is always done right.

Daniel Brooks

Fantastic customer service. Customer Service Rep explained the issue clearly and what steps were being taken to resolve the problem. Diagnosed the issue quickly and arranged for a no charge loaner vehicle as the repairs were going to take longer than a couple of hours. Great attention and adherence to COVID precautions.

Joshua’s World

Good place to buy car trucks or Suv

amandeep sharma

amazing staff and customer service.

Hannah

No issues with the service, smooth transaction.

Frank Procup

Birchwood Kia. Disappointed. A vehicle on their website that was supposed to be safetied was not only not present on their lot but sold 'as is' unsafetied. Let alone the "stock imaged" used in the add was misleading and disingenuously advertised. Not impressed.

Bill Hadden

Hard to find parking space . Not easy to talk to a live body. Email works ok for communication.

Ryan Klassen

Super friendly staff right when you walk in the door, all the way!

Toni Walker

Service was completed to my satisfaction but took a bit long which was understandable as I came in due to an emergency with a dead battery without an appointment. Service consultant was patient and understanding.

Low Budget Hunter

They know there product, ask for Scott if you need a truck. Willing to deal, and help you understand the purchase your making.

Anton Cherno

Professional and well trained staff.

V Chenzo

Bought my last 2 cars at Birchwood Honda. Both times, right before sales were completed they would tack on "extra" insurance (tire insurance, roadside assistance, extended warranty). If you questioned them they get really annoyed and offended. I like my sales person, but the administrative staff that completed the sales are sharks (trying to sell you extras) to the point where they imply the car will breakdown after you leave the lot - counter intuitive.

Collin Stevenson

I have always been happy with their service.

Itai Avidar

The staff at Birchwood were polite, did a good job and overall were amazing. Faultless service, no long waiting times and always courteous and informative. It very comfortable and trustworthy. Thank you very much guys ;)

Nadine Hart

Customer service is great. Brought truck in because check engine light kept going on and off.

Darrell Rostek

Great service and fast turn around!

Dana NVRSK

Great experience with purchasing a new vehicle at Birchwood! We were impressed by the quality of the customer service and sales team. We checked many vehicles, spend the whole day there, and very happy with our choice, price and service. …

Phillip Bab

Great experience with Birchwood. Totally recommend to others and great deals. And nice friendly staff . . . 5 Stars :)

Liam Richardson

What started as a straight-forward vehicle purchase took a turn for the worse when I discovered there were some secrets kept from me about my car. When I went to purchase the vehicle it had been shined up and looked nice, I noticed there was a chip in the paint on the rear driver side door. I was promised it would be professionally touched up. Only to be ignored and required me to call constantly to get anything done, it got to the point where it was easier to touch up myself, so I did. After a few weeks of ownership and comparing it to other Civics I noticed that the bumper was not sitting evenly and the fender panel was out a bit. I had asked that it be fixed under warranty as well as some other minor issues I was having. After dropping it off for the requested service and getting the car back with none of the work I had requested, completed. With an excuse of "we couldn't replicate the issues" after I had shown my service adviser that morning all the issues. I took it to Crown Honda instead. They fixed all my issues without me needing to show them the issues because they understood my explanation. I was excited to see all the requested work I had dropped it off for was complete or the parts were ordered to fix all the issues I had with my vehicle. I was happy enough but then I was contacted by the new owner of my trade it, they informed me how much they paid and I was upset to hear that after being told they were going to sell my trade in at auction for virtually the same price they were giving me for. They had marked it up $5000-$6000 sold it themselves and left me with the remainder of the bill (at a high interest rate) to pay off so they could take the extra money for my trade in. Then recently while cleaning my car in our shop, our painter (one of the few AIA/i-Car Platinum certified painters in WInnipeg) pointed out to me my hood had Tiger Striping on it, and it had been painted by hand since Factory. Which I found odd as I had no claims on it and it was sold to me as a "Brand New Car" I had written about my experience on the Dealer's facebook page and Google Page (Birchwood Honda West) my review was replied to saying a Manager would be in touch right away... No One Called. I had to go down myself and when I got there, no one wanted to help me. When I did get help I was shown some Excel Speadsheet (that was not locked and anyone could have edited knowing I was not happy about my purchase) They showed me there was no rail/shipping damage to my car, but the hood was defiantly repainted before I got it. They did not mention it was possible it was damaged after they received the vehicle and while storing it waiting for a buyer. I received no help on this matter or even a service coupon or apology for coming out of my way to discuss the issue, I was seen as an issue or troublesome person and I felt rushed out the door so as not to chase away potential buyers even though I was quiet and respectful. I felt deceived and unwanted. Now that I have already bought the car I feel that no one at Birchwood really cares about me anymore. I never get service calls or e-mails or promotional e-mails even though I signed up for them. Not a great way to get a loyal customer... Long Story Short, I can't reccomend buying a car at Birchwood. The Chipmans may be really nice people but unfortunately that doesn't seem to translate to good honest service at their dealerships... It makes me sad to see they are still selling damaged vehicles at full price. My photos are of a recent example, with this car being a bit more clearly damaged then mine was... If you want a good experience for Sales and Service of new vehicles, go to a Crown Auto-group Dealership. They actually care about their clients after the sale of the vehicle or in my case, someone who needed some Warranty Work Done.

Bruno Lazera Maciel

Great dealership with a friendly staff. I just purchased my third car there and I am very satisfied. Looking for a new vehicle, ask for Colton, a great salesman.

Dave Sloan

YES I bought my Kia from them and I would not deal with them again

Lil Cart

This is the second used truck I went to buy here. The sales consultant I had was really efficient and very friendly. His name was Matthew Russo. His boss Karl Decksheimer came to shake my hand and said he remembered selling me my previous used truck (he did an amazing job back then too)! I am glad to see he is still with the team and has moved up to Sales Manager. I would also like to say Chris Kaufmann (Financial Services Manager) did an amazing job getting me underway in my "new" used vehicle!! Keep up the amazing work Birchwood ????????

Justin Mitchell

Bitchwood is a wonderful company to deal with when purchasing a vehicle, and I’d recommend them to anyone!

scott kirkpatrick

Been a long time customer with purchases along with maintenance with our vehicles and I consider their service and staff to be top notch!

Amandeep Singh

I got my best car from Birchwood Honda. They have amazing collection of cars and they provided me best service and offered many helpful tips for my car.

Vicki Rempel

I always got truthful answers and reliable service here since my first purchase in 1999.

Christy-Ann Grenier

Birchwood was very helpful and a took wonderful care of me. The vehicle had extra details taken care of that were not charged for.

Christopher Babcock

Had a squirrel chew on some wires. The staff helped diagnosis the issue and get me set up with MPI. Helped me get a rental. Very friendly staff!

Gordon D. Boyer

Prompt, friendly service. I take my Ranger here for service regularly, and it has run reliably!

Don Enns

It's a pleasure doing business at Birchwood BMW

Aiejaie Saria

Always great service and great staff

Augusto III Espinosa

Very accommodating. After getting your vehicle, they will still check on you if you're satisfied with your vehicle

Dext

Like any car dealership there is a great deal amount of pressure which certainly doesn't make for a nice buying process.

Tom Zychowski

Toyota has never been a disappointment, second vehicle purchased from this location. Helpful staff good service. Five stars 2018.

Garnet Watkins

Johann was very accommodating and very professional. Unfortunately the vehicles I was interested in I saw on Facebook market place weren't anything to consider. Used vehicles should be saftied prior to attempting to sell. I really wasn't impressed by the layout whatsoever. And not knowing where to locate a vehicle on the property. Waste of time and effort. I'd suggest fixing these issues. I may consider future business if so. And winnipeg is a smaller city for who knows who than people realize. So as for Johann he was the best part of that experience. The rest of the sales staff not attempting to assist us in any fashion. Management needs to have a discussion

Michael Rawluk

We purchased a Volvo, and the entire team at Birchwood was awesome. Also, the service afterwards was terrific. Very enjoyable experience.

James Houston

Birchwood Nissan made the whole car buying experience painless. Props to Ashley on all the assistance she provided.

Chris

Been a customer for 6 years and 3 vehicles. Friendly service, staff are very accomadating when it comes to getting you into a new vehicle, maintenance visits are generally not too long.

Amber Puff

Have been dealing with this dealership for many years. Have purchased at least 6 vehicles here and had them serviced with great experience. Unfortunately, this last experience has not been up to the standards as I have come to expect. The purchase of my new Seltos was very different. The sales associate didn't seem to be on the ball, as I had to explain my needs and wants for this vehicle multiple times over chat and email, and then again when I arrived in person. I have also has some issues within the first 3500 km, with needing new bushings and a new starter. Bushings were replaced although I had to leave my vehicle there for multiple days waiting for parts, and I am still waiting for my new starter to come in as it was backordered. Waiting now over a month without any communication.

Robert Hanson

Dont keep in contact very well with you when buying a car

Paul Cheema

I’ve dealt with the dodge, Jeep, Chrysler dealership a few times for parts etc and they’ve been very helpful. Staff at the parts desk were friendly and helpful every time I visited. I haven’t had any actual work done from their service department but the experience I had with everyone else would lead me to think the service dept is just as good.

Lorne Harley

Very good experience every helped to get me where I needed to be

Angelo Paletta

Great customer Service, friendly staff

Jon NEIMA

I like the set up here. It's smart having it off the main roads and the design is very smart. Makes people actually want to go vehicle shopping.

Al Haufek

The last 3 visits have been on time and finished before the approximate time was given. I like a company that's honest and respectful of my time.

J C

They do great work here, alongside extremely friendly service makes this place stand out. I have had service done here for the last 5 years and am always happy with the end result.

AMANDEEP

I usually went at this place regarding every need of my vehicle. I strongly recommend this place to all of you guys.

Tannis Knox

I brought my chevy cruz for a couple of recalls plus an oil change, service was incredible. Ken treated me with respect. There was some extra work that needed to be done, I was called, given the price and again treated with respect. As a woman that means a lot. I will definitely be returning for other work that needs to be done on my cruz. Thank you!!

Ruchira Nandasiri

I went to a Air bag recall there and on the way I figured out they did not fixed the plastic under cover of the vehicle which went off while coming back home. Now I have to spend my own money to fix that

Larry Millar

I have purchased multiple vehicles from Birchwood over the years. The service is even better now than a few years ago. Shoutout to the guys at Lexus for some amazing customer service!

Ashot Masihi

Great people with excellent customer service. After seven cars it is clear why we go back there. Hey guys at Honda Birchwood, the next car is free. ????

Amanda Shamanda

I’ve been dealing with Birchwood for over ten years and don’t plan on going anywhere else

Dwayne G

This is a great place to purchase your next vehicle! Amazing customer service..

CHICHI cayanan

I’ve purchased our first vehicle from Birchwood, so I knew that customer service was already above satisfactory. We really appreciate all the efforts put forth throughout the process to make the experience a little less stressful than purchasing a new vehicle already is.

Stammer6

It was good, but they "washed" my car and it wound up spotty

Stacey Archer

????

Dale Jameson

Bought a brand new ride from here had scratches all in the back and a crack in the windshield brought it in to get repaired they fixed all the issues so far but I had to clean up from the window replacement and I had to call to see if my vehicle was ready service department could use some training on how to properly deal with customers and covid cleaning

Rob Fisher

excellent service, tried to fix my transmission and failed. I didn't want to put any more money into my 2005 car so I donated it to charity

Andre Mulgada

Dropped in for service with no appointment. Took me in ASAP and only waited for a short time.

Andre Mariani

I am not impressed with the quality of inspection that they did with my vehicle. Honda west said my brake failed when i still have 8mm brake pads pretty much brand new brakes and new rotors all around. With less than 8,000km of use! Secondly i brought my vechile countless times for the same issue. Thinking that my problem would be fix after the 10th time been at that location and as of march 21st my car still freaking leaking. Very disappointed and i will contact Honda Canada and who ever i need because at this point not worth my time after been at your location so many times clearly something not done right and i bearly have time to come so often for the same issue. Sorry but enough is enough

monica fyfe

Always very nice. Bought my truck from there. Always been a positive experience

Dino

The service personnel at Birchwood BMW are always great and courteous.

Aly Victoria Anne Lenhardt

Last week was my first time to Birchwood Volkswagen on Regent. I had a fantastic experience. The staff was so friendly and my oil change was extremely quick and and went smoothly. The brand new building was so fresh and I really loved the beach vibe they have going on in there. I will definitely be back!

Gurinderjeet Singh

bought my FORD EXPLORER in 2016, i put 193K KM on my SUV, every thing has been done at Birchwood ford, very satisfied and they have done great quality of work on my vehicle. I will definitely recommend my friends and relative to them if anyone is seeking a new/used vehicle. Thanks Birchwood ford

Christine Siewert

This is a Honda dealership. Had our civic in for some upgrades and oil change. Service center agents are excellent. Very friendly and courteous. I like that they keep a record of the service done on the car. You can call in and ask what was last done to the car.

Rick Loewen

I've always been very comfortable with the Birchwood Toyota Automotive Group. Never had a bad experience.

Stewart Mann

I've always been pleased with the service at the Kia dealership.

Mayowa Olatunde

I enjoyed the customer experience. The representatives were very nice and helpful. I walked in the door and was treated like a VIP, despite the 2004 pathfinder that I brought in. They looked at my vehicle and even provided me with additional information that would have cost me an additional $130 free of charge. I Would recommend Birchwood to anyone.

Arshad ch.

Birchwood is a big automotive company and deal with almost all brands of cars.

Shane Renolds

Well, they managed to convince me to spend more on a car than most people make in a year, so I guess they're pretty good! In all seriousness, the team at Birchwood BMW made me feel like family

Michelle Chitambo

Loved the warmth I received from an amazing team,that was friendly,well informative,time conscious and respectful.

Rejean Saive

They fixed my truck right(eventually). Friendly staff

Carlos E. Moreno

Excellent customer service! Very friendly people!

Jamie McKee

Always goes beyond expectations for service!

Evan M

I have been bringing my cars here for servicing and I have always had a positive experience. Highly recommended!

RJ

My truck buying experience was good. Birchwood Nissan and Toyota were very helpful. Ended up going with a Nissan. I've had to get service and warranty work done a few times. The service department at Birchwood Nissan is great and very helpful. Just plan on things taking longer than you may have expected

Mark Shymanski

A good place to get my truck serviced, with quick shuttle service to and from my work.

Dan Franklin

A lot of construction going on. Some confusion on what was to happen with my vehicle. No review of what was done to my vehicle when I picked it up. Staff are friendly.

Kim Alleyne

Birchwood Nissan was fast and efficient when we brought our vehicle in for service.

Triggered

Went in for oil change and tire repair. Was pleasantly informed that there were 4 free oil changes from previous owner that were not used so I was able to use one of them for my service! Had 2 free oil change coupons from when I bought the car so the service technician told me to contact the sales rep that sold me the car to get new coupons with a later expiration date so that I wouldn't waste them. Great service everytime I go here (always went here with my previous vehicle).

Ayodeji Oludapo

All the services I received since I bought my Chevrolet Uplander have been awesome. Good team and honest technical support. Keep it up.

Leon Be

Great selection no pressure sales still looking for a car!

Rianne Rebuldela

fhhut

Tricia Cosino

I highly recommend Birchwood Kia West! Staff were friendly and accommodating, had an exceptional experience. Wish I bought my Sorento from here. Got an oil change and was done within time promised! Brought my laptop and was able to work while waiting. Thanks Kia West!!

Wayne H

Very accommodating and friendly staff

Drunken Monkey

It's ok

Chris Lowe

Best service I have received from any auto dealership. They make customer satisfaction a priority. I highly recommend them.

RedCanoe

Great service department, top quality workmanship.

Susan Novakowski

Great Service from Brent in the Service department.

Doreen Johnson

Great service! But a bit expensive once your warranty runs out!

Alan Schneider

Amazing location. With a great selection of vehicles and great service as well. Great to get work done here as they are a big location with wonderful techs that look to keep your vehicle on the road.

Devon and Amanda Mitton

Appreciated how well everything was explained when I asked questions. All the work was done in great time!

Alycia Klymkiw

Paul at BMW was great! Super helpful and very friendly. From start to finish he made sure we understood everything, and chose the right suv. He was very accommodating with our busy work schedules. Everyone in our family sees Paul!

Wesley Hazlitt

First time using the Lexus service and it was impressive. I was called in for an airbag fault and on the way in -30 weather got a flat in a newly installed tire. I had already been back to KAL tire twice and here it was flat Lexus said I should go back and get the rims re-cleaned so the bead would seal. That's when I experienced the Lexus treatment. When I returned Lexus had fixed that tire and a pressure sensor problem (Kal tire said it needed to be replaced-not so said Lexus) They also filled my tank. All complimentary Thanks Birchwood Lexus

Allan Jeffrey

This outfit has been servicing all my vehicles for the past 18 years. They are knowledgable, reliable and respectful; their calibre of service is A-one as is their guarantee behind the work they do. My Hondas consider the mechanics/technicians there to be their best friends.

B Pratt

Dealt with Stu Nugent at Mini and got exactly what we wanted in a car. He was easy to get ahold of and was attentive to what my wife and I needed. Not a huge selection but we found exactly what we needed. Definitely check this dealer out!

Amn Syed

No matter what part of the city I'm in, I am not far from help with the Birchwood family. Their collision services are great and I really love that they take the time to wash and clean your vehicle after any repair or work. It's that special extra that keeps me loyal.

Haley K

Adrian at Birchwood Toyota was such a pleasure to work with. He was knowledgeable, respectful, and worked to make sure we got exactly what we were looking for. If you are looking for a great vehicle buying experience go see Adrian; I have no doubt that he'll take excellent care of you.

Richard Rebutoc

Toyota Birchwood staff are awesome they are all very helpful. I’ve been there few times and I always have good experience. Keep it up and stay safe.

Devange

Great and fast services and amazing staff. They take a good car of our rides. ????????

Rico Tasman

Kreg the sales guy is awesome. Highly recommend talking to him

Shannon Hill

I got the car from there they d good work

Adam Strauman

Great service and fare prices. Staff are always polite. Only reason for not getting 5star, couldn’t except cash on the day of my appointment, receipt book was full.

Erin Holowec

I got this gently used beauty! 2018 GMC Terrain! For the most part it was a good experience.

Corey Jonasson

Great service as always, very prompt and fair to deal with.

Bill Murray

Thank you Roblin Ford for the excellent service again!!!

Kathleen McLean

Very smooth experience with the Nissan Service Centre! Alan was friendly, welcoming and kept me up to date with my car. I’m back on the road and even my mats are clean. ????

John Krist

Couldn't find a better more polite and friendly place to have my truck serviced. I do recomend this place.

James Hart

Nice salesperson really aggressive sales technique by the sales manager.

Deanna Gajes

Great Service each time!

Greg “Bigdaddy” McCorrister

Si far I bought 3 vehicles from BW and this place is great, sales staff great, Neal Smith goes beyond call of duty very informative nows his vehicles. Thank BW

Alcock Lake

Great people,...they try REALLY hard to make up for some some shoddy (on occasion) workmanship in the service dept. I've been there several times and without fail there has been a SERVICE issue each time..loose panel, car won't start...always something... will I go back 100% YES.. Every dealership has issues.... the upside of Birchwood Toyota is they bend over backwards to make it right the second time ... now they would get a solid 5 stars if they could only get it right the first time.

Jan Shaw

A very friendly ..relaxing..knowledgeable staff to deal with. Experience was enjoyable.

David Lee

Hi. I always get great service with Jerry Hamm @ Birchwood when I bring in my car for any maintenance. Jerry has always provided me with great service & lets me no if there r any other issues I may have with my car. If your looking for some exceptional service 4 your vehicle I would recommend talking 2 Jerry if you would like great maintenance service on your car.

arthur wang

Wasn't totally impressed with the service. Sometime it feels like they don't want you there or your an inconvenience for them.

Mary-Lou Lee

Always super friendly and knowledgeable staff. My Kia Sorrento is always in good hand when I bring my vehicle in for repairs!

SPANKY SPW

Not happy with there sales staff they lied to my family who purchased a Honda at their point west location

Brad Forbes

Very polite and helpful staff. Willing to share all pertinent details through the repair process and very clean facility. Thank You

Grace Smotrycki

The staff at Birchwood Collision Centre were very friendly and courteous. I was informed right away when my vehicle was ready for pickup. I was unable to pick up my vehicle at the time but the Birchwood staff had no problem keeping the car there until I could. I had a great experience.

Adrian Strutinsky

Top notch customer service. And they do a good job on the vehicle too.

Lily Guenther

There service for repairs on your car was awesome!

Alex Gerrard

We took our vehicle in for replacement of a part on a recall and came away very pleased with the atmosphere, the new facility, the knowledgeable and helpful service personnel. Detailing of the vehicle at no charge was really appreciated.

James Scrapneck

The staff was first rate and Brian in particular was extremely helpful. Pleasure doing business with them.

Cheryl Bokhaut

Excellent vehicles and exceptional customer service!

Ferdie Inducil

Very generous staff and good quality of services.

Christopher Konechny

I’ve had great experiences with Birchwood! Always treated me fantastic and have always stood behind their cars.

Envisible Ward

Scam artists. Try to replace items on your vehicle that are not needed. Also canceled the shuttle service.

Danielle Rohde

I had just purchased my car at the end of May and about a week later the touch screen in my car stopped working. So I made a service appointment. It turned out my screen was defective and they cannot just replace the screen the whole stereo comes as a whole unit. They ordered the part in and replaced it and now it’s working fabulous! Thank you Tommy for all your help during this time. You’re absolutely wonderful!!

Randi MacLean

Birchwood Lexus has provided friendly, fast and helpful service at every one of my visits.

Grant Birdsall

Service could be a bit quicker

BRIAN DROZD

Great service and sales team

Ben Elmhirst

Always a positive and professional experience. They call the day before an appointment and let you know who will be assisting you. Vehicle has always come back washed. Indoor drop off for the service area is a huge plus.

Joshua Mason

Amazing staff, even better service

Jared Arnott

Neil at Birchwood was a pleasure to work with! Made finding our new SUV easy and enjoyable! Thanks again

Ali B

It was a very easy and stream lined process to take our car in for a regular maintenance even with COVID restrictions in place. The staff were very helpful and efficient. Great service!

Rod Reinke

Was a bit earlier for my service appt so the rep was still with previous customer. A co-worker assisted and checked me in early. Bit of confusion over the shuttle but I was not in a rush. Those people that had to get back to work were a bit more eager to get going. I'd recommend the dealership for service!

Devasish Sahu

We came here looking for a RAV4 Hybrid. I had been communicating with Joseph over text messages and chat. Joseph was excellent along with Andrew. Joseph was friendly , knowledgeable and knew the vehicle very well. He understood our needs and made sure they were met. People looking to get a great price and customer service should visit Birchwood Toyota once. Their pricing was excellent. No hidden fees, no dealership documentation fees etc. They gave us a out the door price which was great compared to anyone in town and more importantly they made us feel comfortable and wanted.

Diane D

The entire team at Birchwood was truly amazing. Answered all questions and assured top notch service. You will not be disappointed at Birchwood!

Arnold

It’s great to meet Miss Hailey. She did a splendid job in giving out the services that I needed that day. Awesome service. Thank you very much.

Patricia Gerber-Pauls

I had the car serviced and the cruise control adjusted

John Allegro

All good. Service was as always very good. Albert takes good care of our car.

Dorothy Malmas

Amazingly helpful and super friendly staff. Made the whole experience painless and really easy. Definately would recommend.

Brandon Mansell

Had terrible previous experience at a different GM dealership in winnipeg so decided to try out Birchwood for my car recall and oil change. Staff was extremely friendly and actually called to touch base about different parts and services. Was very impressed!

Allan Robertson

Always excellent service, very friendly and professional service reps, have been dealing with for years and will continue to do so, highly recommend

Jo-Ann Chapman

Everything went smoothly

Dwight Froude

I've been treated very professionally by all people who have talked to me.

Mary Ray

Great team, great service, great value

Zachary Lalonde

Birch wood is an outstanding auto group to deal with we have bought Toyota, Kia and Ford through the auto group. Nothing but amazing experience from sales to service the experience is always second to none.

Anne jh

I felt very safe bringing my car in for service! Everything went smoothly advisor was very friendly and helpful!

Alison Buckberrough

I could not have had a more enjoyable or easy time purchasing my new car. The team at Birchwood was awesome!

robert erstelle

Chevrolet dealer, fantastic facilities, huge selection of products great smokening deals.

Byron Neufeld

Sales team was very friendly and easy to work with. Positive overall experience.

Anna Proskurnik

This is always a positive experience with efficient and friendly customer service.

Ted Kehler

It is always a pleasure doing business with Birchwood Honda. Their staff are exceptional, very professional and very pleasant. I have been bringing my vehicle here for 11 years and would go no where else. Once again thank you to all the Honda staff.

Maria Anderson

I get excellent service. Professional friendly staff. If there are any issues, they are more than willing to resolve the issue and accommodate the best they can. Highly recommend Birchwood Ford.

Jeromy Bautista

Awesome Service.

Joan Gearey

I was impressed with the prompt and courteous service On both occasions.

JR N

The under warranty work on my Ridgeline truck was done as described by the service rep and also completed on time.

Caitlin P

I can always count on the Birchwood team to be friendly, efficient and trustworthy. I'm not a "car person", so it's comforting to know I'm being taken care of for all my car service needs.

F Davidson

Great experience from start to finish, I have nothing but praise for the guys at Birchwood, I told them what I wanted in a car and they delivered.

D. Green

Very good service.

jacquie derewianchuk

Always very polite, friendly and efficient service. Everything is explained in detail to me before and after servicing. I love the complimentary car detail and wash.

Davinder Singh

Very efficient, friendly staff. The valet service for changing tires is great! Definitely recommend.

Attilla T Hun

I love my 2021 Kia Seltos.

Robert Diamond

Professional service provided in an efficient manner. Respectful of my time.

Gail

I have been dealing at Steinbach Dodge for well over 20 years. The staff is so very friendsly and call me by name when I come in. I bring my vehicle in, they take it in on time and work is completed so I can be on my way back to Winnipeg. I have never had an issue with th servicing. They explain what was done and if something more needs doing they come and discuss it. I also enjy the fact they wash the vehicle at the end. Thank you so much.

Cynthia Senhaji

Our experience with Mr. Kreg Hennessy was awesome! He was very professional and a friendly guy. My husband and I just thought Kreg was down to earth, made ya feel comfortable without judgement. I recommend anyone looking for a vehicle to visit Kreg! We will definitely deal with Birchwood again! Thank you Kreg!

Ky Ma

Great place to see alot of cars of you're in the market for one

Darren McCorriston

Always excellent customer service and never wait longer than they say!!

김주미

I just purchased mini cooper. The staff is nice and knowledgeable. I really recommend this

Tony Fast

A large group of dealerships covering almost all makes... convenient if you are not loyal to one manufactor

Crystal Maubert

Very freindly staff and always a great experience.

Erwin W. Thiessen

Birchwood Honda West continues to provide friendly, professional and excellent service every time I bring my 2018 CRV in for regular service. In particular, Kevin Chan has gone "the extra mile" in patiently addressing my queries or concerns. He encourages his customers to ask questions and be curious about the vehicle the customer is driving. He is passionate about his profession. I would highly recommend Birchwood Honda West. Erwin Thiesen

Tod Mail

This was the worst experience I ever had. Sales manager is too money minded. His team is totally unprofessional. Sales representative was dancing in front us. My wife and I were totally disappointed. We could not make a deal at Birchwood Nissan couple years ago because of this Sales Manager (Who was with Birchwood Nissan in those days). This guy is a liar. For him its all about money. Customer is not even there in his list. So much disappointing!!!!

Jimmy Bejjani

Great service at every visit.

Adam Wood

Service:. Honda/Toyota, prompt and courteous service to my existing vehicles.

Andrea Turnock

Always such amazing service! Super fast and reliable, and the service staff are all so nice!

Brady Pauls

Gene Lapointe is always a pleasure to deal with at Honda

Kayley Moore

Friendly and knowledgeable staff. Went the extra mile offering customer service.

McKenzie Pelletier

They are always great to work with and keep you updated. Never had an issue with them

Thais Schwartz

Great staff wiling to help and assist you no matter the question and concerns about your purchase of a new car!

Eric

Exceptional after sales service by their service manager, Johnson Van! He always goes above & beyond to make sure my vehicle is being serviced properly right away!

Shantal Agustin

Great experience! Amazing customer service, would recommend

Katie Doerksen

Had to take my car there for a last minute unscheduled oil change. They were great about fitting me in and the lounge where I waited was very nice and comfortable. I will definitely look to one of their dealerships when I plan on upgrading my current vehicle, super friendly and helpful!

Aileen S

Bought a used Toyota Corolla and always feel comfortable dealing with Crown Toyota! Thank you so much ????

Greg Hart

I’ve always had positive experiences with this Dealership. From driving into the service area to picking up after the service completion the staff are professional, knowledgeable and polite.

Angela Breed

I bought my KIA from this dealership and continue to get it serviced there. I trust this dealership and have only had good experiences.

Leslie Parisien

Service is ok, took them some time to see me when I first arrived.

Tammy D

TERRIBLE experience at Hyundai McPhillips. I was excited to buy a new car last week through Birchwood. That is, up until I had the unfortunate experience of dealing with the sales and management team. False advertisement, along with unprofessional and unfair business practices, caused me to walk away from the sale with literally cash in hand. I will no longer be purchasing my vehicle, or any future vehicle, through Birchwood. SO glad I walked away from the sale.

Elvis Romanuk

Service guy always remembers my name and is very friendly.

Janice Sirett

Customer service is outstanding! Trust them explicitly with my Sportage and would trust them in purchasing a new vehicle.

Keith Lillies

Staff are always friendly and quick to complete any work that I’ve taken my car in for. This is my second Mini and will happily purchase another due to the service levels offered.

Errol Harris

The Birchwood B M W staff have always exceeded our expectations. Sales - Paul Luo very personable and great to work with Service - Emily Burns a pleasure to deal with The Car - great!

Kyle carroll

Very pleasant experience, Terrance was straight up with me were the experience and satisfaction to the Birchwood group meant more than if I were to make a purchase, sales manager was very accommodating and did plenty to ensure it was a satisfactory sale, got all my concerns addressed and Terrance even took the vehicle to be fixed for the interior trim issue I voiced on the spot, fresh detail my Sierra looked stunning, Judy from finance was very transparent and helped with alot of insight into the right protection plan for my vehicle, and even gave us a slice of birthday cake while going through the paper work. All around was a better buying experience than when I went to vickar Chevrolet, didn't feel pressured and felt very relaxed during the process, everyone was also very understanding and very tolerant that we were there almost 45 mins past when they were supposed to close. Still super happy with my Sierra, trucks a straight beast. 10/10 was the best experience I've had yet for buying a vehicle

cam irving

Best place to buy or service a Volvo

Ken Jorowski

My time at Birchwood Chev was made very easy for two reasons. First was that the salesman Terry Genik was very knowledgeable about the 2014 Silverado's. The second was that the redesign of the 2014 Silverado is terrific and basically sold itself...

Renee Lecuyer

Great service. Efficient.

Bonnie Robbins

Dropped in to Birchwood to check out their used inventory. We were looking to update my 2011 Equinox to something with AWD. Salesman Karl Decksheimer showed us what they had in stock. He showed us a 2014 Nissan Rogue. We took it for a test drive and were very impressed with it. Long story short....before we left the dealership we had made a deal. We were very impressed with Karl. He was very personable yet very professional. Only had the Rogue a week but so far we are very pleased with it.

Rui Hu

Excellent service! Service staff and technicians are very professional!

Michael Padua

My experience with Birchwood was awesome. It was quick and easy. Julia was most helpful, kept informed at all times with the status of vehicle. Rental car was great and returning it was easy the shop said they would return it for me. Thank you Mike

Mike M

wouldnt knock off 1 dollar from the price cash purchase offered they want me to finance.....

Ali Raza

Service is fast , I get my appointment within a week. From booking appointment, to get vehicle service/repair done ,all staff is friendly and explain things in detail. Satisfied with quality and pricing as well.

moheb basta

I love how my car drives. My sales agent is so friendly and pleasant to deal with. Even when I did the test drive and expressed my intent is not to buy at that time so I don't get any offers to change my mind he was welcoming and helpful. The service advisor I used to deal with - unfortunately moved to different department recently- treats me as a special person, try his best to save my time even if related to bodyshop he took care of it for me knowing my time is tight and this is actually priority to me. I give Birchwood BMW 5 stars - not sure about other dealers in the group.

Louise Giesbrecht

I rely on Birchwood to know my car and they do. That means at each service they will tell me what they are watching out for and what needs to be looked after now. Service is consistent - consistently professional, personable and timely. I trust them to look after my car today and tomorrow.

Celina Glesmann

The customer service and level of professionalism is tops! I would recommend Birchwood Hyundai to anyone searching for their next vehicle. You won’t be disappointed.

Elizabeth Kozoriz

Very satisfied with the work done on my vehicle. Thank you.

Scott

Bought 2 vehicles from here. Lots of selection. A tad expensive for repairs vs a smaller shop

Roberta Rackal

From the moment we walked through the door and received a friendly greeting, Excellent service and a tour from our Product Advisor, all round great car shopping experience.

Bagnell Williàm

Great service and friendly staff

Taylor Souris

Bought a Forte and they went the extra mile in my opinion. Did not have the colour I wanted, but traded with another dealer and I had the car three days later. My previous two cars were Civics and I was looking for something different. This worked out perfect, staff was super friendly and my salesperson knew his stuff and did not pressure me which I appreciated. They even have an on site installer for remote starters which I really wanted, it was already done before I took delivery. Good experience.

Sherry Chaboyer

This is my first time at the Birchwood dealership on Regent. I recently moved to this area of winnipeg. The staff were very friendly and my vehicle was taken in on time and delivered back to me in the time I was told it would be done. I trust the dealership to make sure my vehicle is running well and all the fluids are checked. I will be dealing with this dealership on Regent for my Honda CRV.

John Doe

They have a huge selection of vehicles to choose from. The sales associate thus far has been very honest and transparent. Have yet to go through with the actual purchase but am in the process. Will update and advise how the process goes. I am impressed thus far. I did have to educate them on one part but can't blame them on it so no strike there, still 5 stars.

April LeBleu

I recently purchased a vehicle from Birchwood BMW and I couldn’t have asked for better customer service. Everyone was friendly, helpful and polite. Thank you

Badre Alim

the worst customer service experience i ever had. Birchwood Ford Winnipeg

Madd Santarsieri

Very pleased with how friendly and knowledgeable Kyle was when purchasing my new car. I'd definitely recommend Birchwood BMW to my family and friends!

bryan a

Professional, great service.

Paul Karlowsky

Always excellent staff to deal with.????

Jiamin Xie (Carmen)

Great customer service, it only took me a short while to figure out my problem. Excellent!

Gerry Richardson

Don't deal with them. Service is the pits. Nothing but issues with them. I'd give them 0 Stars of I could.

Gerald Donnelly

My first vehicle purchase in Manitoba, great friendly people to deal with.

Reginald Millar

The staff always takes extra care to make sure I’m properly looked after

David Kipling

ALL SERVICE WAS DONE VERY WELL WILL BUY FROM THEM SOON FOR THE SECOND TIME

Dan St-Jean

My vehicle purchase experience was first class from start to finish.

Andrew & Amber Roschuk

Excellent service. Easy to coordinate and great communication. Highly recommend.

Merrilee Klassen

Top notch customer service!!!! Thank you for always doing the most incredible job servicing my vehicle and providing the best experience. The hand painted local chocolates were a great surprise and much enjoyed on my commute home. Thank You!

Henry Poquiz

Thumbs up for the great service

Albert Yanofsky

Birchwood Hyundai Service Dept. is the right place to take your car to feel better! Very friendly and great customer service!

JAJohnjorden Falhallen

This is were I purchased my car

Denise Mcinnes

The staff are always professional and very knowledgeable. I love how they wash my vehicle every time I take it in for servicing. Highly recommend Birchwood Automotive Group for all vehicles! thank you

Les Dan

Great place to get your new car truck experience! Old dealership with a new look backed by an old Winnipeg family. Kind of great to have a local presence when a lot of the dealerships are being taken over by out-of-province interests and consolidation. This all adds to the price of owning a new vehicle but there's always the "pre-owned" do euphemism for *used" .... I laugh everytime I hear that! There are a lot of dealerships to shop there not only GM but most other domestics and imports in this mature Auto Mall. It is a central switchboard for all the dealerships so keep in mind when you call that you're just being routed. Which is probably just as efficient isn't it?

Avalon Nolava

My boyfriend and I were looking to upgrade our car and we had decided to come to Birchwood Hyundai to test drive so vehicles to get a feel for what we wanted. We were greeted right away by Wyatt and he got us set up to test drive the 2022 Tucson. After test driving the cars, we fell in love with it, but the best part of all was were weren’t pressured into buying anything. We have been to a few different dealerships previously and had just awful experiences. Thank you for making our visit a good one and thank you for getting us into a brand new 2022 Tucson!

Dave Wiebe

Service was great, good luck finding a place to park though.

Ricardo Montero

My wife and me bought a Dodge Journey 2009 there and as new comer -by 2015- we felt we were cheated. Firstly, they included a breakdown insurance in the deal $3,000 that was approximately 25% of car's final price, without solicitation and lacking a clear explanation. Secondly, after our test drive, we noted a noise on closed turnings. We requested to fix that issue before closing the deal. They did some kind of make up on it because the noise was eliminated but after three months the noise started again so we call them to report the problem and they never returned our calls. After visiting a Dodge shop we were told that the part responsible on the noise never has been changed. After one year with this car, we faced a mayor repair ($2,500) not related with the noise mentioned. Very disappointed!

Nelson and Karen Nickel

I had a very good experience at Birchwood service . The staff is very friendly and the car was serviced on time. I would highly recommend the service department to famiy and friend's .

Dale Schwartz

Great service and awesome value. I love my car

Barry Howorth

Replaced CVT transmission and catalytic converter on warranty Big relief???? Colton gave great service. Infiniti QX60

Julie Graveline

Took my car to Birchwood BMW service for an add on and the customer service was exceptional. My service person was with another customer so another rep jumped right in to fill the gap, knew all the details already. Car was ready earlier …

gerry arnal

Is it Birchwoods policy to have their sales associates harass you when they don't close the deal? This type of behaviour must make it very difficult on repeat visits.

Julian Dinenzon

Overall, the experience of leasing a new vehicle at Birchwood Infinity/Nissan was great!!!

Debbie Wahl

very pleasant staff. car was ready as promised

Bill V

DO YOURSELF A BIG FAVOUR AND STAY AWAY FROM BIRCHWOOD. We got an e-price on a specific car from Avie Erdile and the price was "inclusive of everything and is with 0 down and no trade". The price does not include taxes. Great, the car we wanted at the price we could pay so we went to purchase "our car". Imagine our surprise and frustration when the sales manager said the price was subject to interpretation (theirs of course, apparently we simpletons can't read English) and was actually higher, high enough to put it out of our reach. When we showed them the printed out email in black and white it didn't matter to them. They will not stand behind their own words and that is as DISHONEST as anyone can get!

Al Lackey

Third purchase from this dealership. Very happy

Mathieu Cornborough

Scott was great, my family all like him so that’s who I went to for my car, gave me a good deal and it was a good experience

Jason Ketchum

'Guzman'…Julie was my sales person and she was extremely helpful... The sales managers there helped me set up the purchase in a better way than what I was originally planning. We bought a new Sorento, my wife and I are extremely happy with the vehicle. Everyone there took the time to help make the purchase a great experience…thank you!!! I would highly recommend anyone that is interested in a New Kia to visit Birchwood Kia West

Eric Brooks

Fantastic service. Great experience

Andrea Bente

Fast , convenient and easy !

Aria Lucey

Great customer service, and my car has always been ready on time.

Aidan Lucey

Great service they were able to fix all issues on our vehicle quickly and the staff are very helpful and friendly.

Amber M

Crooks sold me an infiniti for 16k reset the engine light told the problem was fixed and then told me to pay to fix it or trade it In when it went off again on the way home after.purchase. I will absolutely be filing a formal complaint with the bbb.

Diana Sam

We are so happy with the purchase of BMW X3 M40i. The process was smooth and service phenomenal. They paid special attention to getting everything just right before delivering the keys. Highly recommended!

Carmelia Agustin

Great service and friendly staff

rocky buckmaster

Excellent customer service. They really go above and beyond for their customer.

Bruce Procyshyn

I have always had a great experience with the service and sales best place to deal by far

jacey riedle

Quick and friendly service, that’s all you need!

Albert Cyrenne

Fast courteous service Well organized

Diane Diane

We purchased our vehicle from Birchwood Kia in 2018 and have had nothing but exceptional experiences with them for servicing, from oil changes to maintenance and recently some mechanical work on our car. They have been accommodating, up front, prompt, and caring for our needs.

Tim Huth

I will not patron the Chipman org ever again. I'd give 0 stars if I could.

Valerie Omoike

Amazing people from front desk to manager. Awesome experience.

Robert Gorka

Birchwood Honda West Very good place to buy a car

Emelita Carino

Great and good service staff very knowledgeable.

Tea Pea

Always positive experience. Staff are very helpful and knowledgeable.

Kenneth Penner

Brought my truck in for service was kept informed on what they were doing and when it was done very friendly service

Nathan Moyse

Went to Toyota and it was the most painless experience. Especially considering a pandemic . Would recommend Birchwood for used car shopping .

Brennan Trueman

Our car was here for a scheduled 3 hour appointment, which they called to say would run a little longer. That little longer turned into a 7 hour appointment. Very disappointed that they weren't even close to the scheduled time frame.

Dennis McGuffin

Great service and price. Non pushy salesman that seemed genuinely concerned in helping make a selection not just in making a sale.

C Magee

I wrote a review about the leather on my seat flaking weeks ago. I wrote a follow up today and they were deleted no explanation

bruce johnson

The sales team at Birchwood BMW did a great job in asking questions, giving me info, then determining what I wanted, and needed, before finding me a new X3. The BMW dealership network also worked together to find me a vehicle from another province. Excellent service, and experience.

ANNETTE ZEGALSKI

Birchwood Hyundai is where I bought my last car and as a woman I felt I was treated fairly and that says a lot to me about a dealership in itself.

Josh Ricard

Fantastic customer service, great to deal with in every way.

Anne Hebert

Appointment process was easy, I only waited a few minutes before being assisted by one of the Service Reps when I got there. They gave me a time frame for getting the work done - and came to get me in the waiting area about 15 minutes before the end of the time frame. The Service Rep was polite, friendly and explained everything that had been done during the visit. I would definitely recommend them.

Michenda Barrow

Service staff are wonderful, knowledgeable, and willing to help! Honda is a fantastic brand, and sales was easy to deal with. Great group at Birchwood Honda on Regent.

jhomar ramirez

Carol is big big big help to us and also the finance stuff..the manager very helpful and easy to deal with. Iam very thankful for the help when I trade my vehicle

rheal vigier

Resolved problems as they arose, did not give up on resolutions..

Travis Anema

Brings new lows to "world class service" had to waste a day after their tech couldn't be bothered to clean parts before replacing seals, and my car stunk of burning gear oil after service. Birchwood is a joke...

David Rowan

Excellent customer service! Quick, friendly and professional. Megan Ross was excellent. Thank you

Roger Zhang

Lexus Birchwood is an excellent place to buy a car during the car chip storage, and I get the price lower the MRSP, not too bad at this crazy time. I hope everything is going back typically soon.

Tony Perrella

I was looking earlier in January of 2014, but couldn't decide what I wanted to do with my current vehicle & passed on a demo suv. Scott Stevenson my sales person called me in early September of 2014 and informed me that the 2014's where on a deal at 0% and that a GM rebate & loyalty rebate was available. We discussed my current situation to keep my old vehicle or to try and get into a new 2014 with better gas mileage & hepl lower my payments with the 0% and rebates. We work on a 2014 Buick Encore with my trade in and he got the biweekly numbers to work so I was still comfortable and I could save gas money and lower my car loan payments. I am very happy with my purchase and would recommend Birchwood to all my family and friends. PS ask for Scott Stevenson and tell them Tony Perrella sent you.

Greg Pinette

Birchwood has been a pleasure to deal with for both vehicle purchase, and service. Wouldn’t hesitate to recommend!

James Baron

The pre-recorded calls are absolutely the most annoying thing about this group. Calls my cellphone, I pick up, call is disconnected intentionally, then a voicemail appears, and every time it is Birchwood calling. Possibly the most annoying way to be contacted by a business. If I need to make an appointment I will call you, you do not need to call me to say your records indicate my car should be due for service. Amazingly enough, the car actually tells me when it is due for service, I know it's mind blowing

Rebecca Mark

Just looking for a new car... browsing...

Chris Thompson

Service writers are always friendly. Service done on time and without any problems!

George Wu

Highly frustrating experience at Birchwood Lexus. Had ordered a few small parts 4 months ago. Upon checking back with the parts dept a month later to ask where my parts were, it turns out they had no record of any order. So I again placed the order for the parts (3 months ago). Last week, after a 3 month wait, I received a call saying the parts arrived and to come and pick them up. After driving across the city and getting staff attention the staff member went to look for the parts. After 20 minutes of standing at the counter I was told they could not find the parts. Then I was told there was no record of the order! After a further 20 minutes they seemed to find an electronic record of the order but no parts. They are now ordering the parts (for the 3rd time) - I will see if they actually arrive. Ask me if I would like to deal with this auto dealer again - I think you know the answer!

SL Paul

Great prompt service

Howard Batt

They were quick and fixed the issues with the emissions on my car very professional.

Angie Balan

Great experience. They arranged rental car pick up and billing to MPI. Work was very well done.

Art Crawford

Love the Volvo XC60! Thank Matt and Aaron for the excellent service!!

James Ward

It made me very angry. Thanks kia. No customer service once you buy the vehicle and they get their money.

Gordon Lysen

Great staff, prompt and efficient service. Always a pleasure to visit and have my vehicle, a major investment to me, properly serviced.

Cheryl Lovallo

Recently took my car in for my regular oil change maintenance. Birchwood found tire problems that could have resulted in a dangerous situation as most of the driving I do is highway. The service was quick, efficient and friendly. I have confidence that Birchwood Hyundai has my safety and satisfaction in mind.

Jocelyne Ducharme

Always have amazing service at Brichwood on Regent (even if I make a mistake and ask for a part that I thought was missing, but it wasn't... the service agent was awesome and ready to get that part for me!) ????