Reviews of Forbes Kia Bridgewater (Car Concessionaire)

Ryan Sweeney

Walked in with an idea, walked out with a new love. Bought a 2014 Kia Optima Hybird from these guys. Super helpful, felt like I knew them forever. Will be my first place to check out on our next purchase. Thanks!

James Smith

Very friendly staff and good service. I bought a masda .sorry guys lol

Steve Miles

I recommend against doing business here. Found a used vehicle here, made the 1 hour trip (each way), worked out price details and a arranged a couple of pre-sale repairs (unexpected - since we were told it had been gone over by their technical team, but trying to be reasonable). Once complete, arranged to return to do a final 'cursory' inspection (see above - their team had allegedly already checked it) and take possession. That cursory inspection actually revealed a significant transmission line leak. Kim (our salesperson) brought Dawn (Business Manager) out, and they assured me they would diagnose the vehicle and repair it. If the repair worked out, we talked about the possibility of arranging delivery, rather than investing in another long trip. My request was that they stand behind the transmission longer than their usual "50/50" warranty, specifically for the transmission since I had no way of knowing if it had been run on low fluid and could have damage. I did not want to be paying for a new transmission (or even 50/50) in a few weeks time and expected they would be happy to stand behind their repair. Kim contacted me the following day, and said the owner (Ivan Forbes) declined. Further, there was no counter-proposal or offer. I suppose it would be easier for Kim, Dawn and Ivan to sell the vehicle to someone who didn't know its history. If you picked up a gold Grand Caravan here in early 2021 VIN ending in 702 - good luck with the transmission. Other items I thought were minor at the time, but in hindsight I think it says more about what kind of integrity the team has: * vehicle was advertised as accident free, and pointing out the slightly dented bumped was brushed off with "well the previous owner never disclosed that". * vehicle was advertised as having a feature (Bluetooth) that it did not have - no change to the ad Finally, at the end of Kim's last call, I asked him to have Ivan call me so I could recap this experience for him. I wanted to see if my experience was something he wanted associated with Grandpa Forbes' legacy as a respected businessman. I have my answer: Ivan Forbes never called.

Pam Conrad

A great experience with the service department.

Paul Levy

Great service.

Jane Smith

Great service, great people. Love my Kia!

Anita Scott

I can't say enough about how kind and helpful the owner and staff are.I wouldn't buy anywhere else.

G C

The most polite front desk team that I have eveer experienced. I wish I could rate them seperately, cause they'd get 10/5. SUPER expensive service rates. Like gauging level, and unwilling to budge when you show them other shop's quotes that are 25-30% less. KIA makes a good car, but Forbes makes it more than unpleasant to maintain them. I reccommend Baines Auto for ANY service. They are fair, profesional and knowledgeable.

Ivy Cronk

Awesome dealing with Kim

Robert Cullen

Great customer service and work

Christianna Wentzell

Had to go to Halifax to have warranty work completed because they wouldn't do it in Bridgewater. They told me I'd have to pay for it even though I was under 100, 000 kms. Halifax KIA gladly did the work no questions asked (over $1000). I have bought my last two vehicles from Bridgewater KIA but won't make that mistake again.

Rebecca Fetchyshyn

Had my first oil change done and could get there during Service hours but they had a loaner vehicle ready for me ... great friendly service

Neil MacKinnon

Very pleased. A nice dealership to work with.

Lee Fraser

Just started going there , friendly staff greet you and take good care of you while you wait for your vehicle to be serviced .

Sebastian Hause

The service is outstanding

Darkdezigns

very good sales team

Samson Learn

Excellent experience with Kim - he’s a wonderful human with unwavering kindness.

Miranda Ashmead

They switched a price while we went to get the funds. Will not be back

Jeff Witczak

Seemed to be a busy place when we were there. Didn't waste our time, but we also knew what we were there for. Overall a pleasant experience, let's see what the vehicle brings ...!

arjunmedhi

I'm writing this review as British tourist visiting Nova Scotia for 6 months. I hope this helps other tourists who are looking to purchase or lease a car. For two weeks, I was looking for second hand cars around Bridgewater. It was a …

Chris H

One of the best service managers I've met. Shop rate is a bit high for my taste but a good department.

larry hirlte

These people are the friendliest and easiest dealership I have ever dealt with. Fast service always a loaner available if needed and a comfortable wait area with hot and cold beverages plus snacks

Brandon Cress

Good place

Tim The Tool Guy Rhyno

Great dealership and very friendly and knowledgeable staff

Larissa Croft

I bought a used vehicle here and had a great experience. Wonderful service by staff.

Mark Winters

Fantastic service. They went the extra mile. Respect.

John Flynn

great people very easy to deal with recomennd to anyone

Reliable Computer Services

Awesome service. Very courteous. Will be back.

Amrit Richardson

Unfortunately I had a bad sales experience at this dealership and cannot recommend buying from here. What was initially a friendly interaction on a used vehicle, turned into disappointment and questionable sales practices. My patience and communication on the deal was met with refusals and misdirection, instead of working to satisfy the customer. Please be careful if shopping here and consider other Kia dealerships first.

Chris Hopkins

Was there with son and a 18 Forte that was from Pei. Service advisor was very helpful and set them off to Pei with a courtesy car. Friendly and helpful.

Victoria Lynn Hickmore

FRIENDLY service with a Smile ???? COMFORTABLE waiting Room! Excellent Shuttle Service ????

John Whalley

All Excellent!

J.B. Robertson

These folks are great to deal with and the free snacks while you wait seal the deal. Thanks

Melissa Faulkner

Love it at Forbes Kia. Work there and all the people are great!

Troy kids Whynot

They treated me Fair very impressed with their service

Lloyd Lockyer

Would not shop here for a vehicle ever...was lied to by Kim Zinck( salesman) and again by Dawn in the finance dept. Was told that a vehicle that I was interested in would be available the next morning without a deposit..although I offered. In the morning I called to let them know I was coming out to buy ...a deposit was left by another customer??..complete shock...called the owner Ivan and somehow was given priority for it. Upon speaking to Dawn my final price was 14445.00 on the vehicle..plus my 500.00 deposit that was left after the whole who had first dibs on it was sorted out . Drove in from Halifax with the buyer of my car for a convenience trade ..long story short 940.00 credit towards my purchase 15,000 -940.00...my price when I ARIVED 15,700.00 plus my 500.00 deposit( 1200.00 MORE)...DONT BUY HERE...KIM ZINCK , DAWN & IVAN SHOULD BE ASHAMED OF THEMSELVES...i hope you are shoveling snow around that Kia Sportage in December..

Randy Smith

The dishonesty will forever resonate with me!

Wefewee

Disappointed for my service yesterday, only because of my previous good experiences. My appointment was for 1pm and I arrived at 12:45pm. Unlike my Lube, Oil, Filter appointments here last August and December, this time I was told that I couldn't have a loner since the LOF work was only a 35 minute job - they don't offer a loner for such a short time. With this rationale, and a 1pm appointment, shouldn't my car have been ready at 1:35pm? They brought my car out of the shop at 2:05pm.

Hal MacLean

Fast

Lisa Hushard

Excellent Staff all very friendly and helpful. A special shout out to Jenna & Kylie, you were both WONDERFUL!!!

Chantal McComber

I always have a great service experience at Kia. The girls in the service department are lovely and I appreciate the complementary car wash each time.

Sheldon Hiltz

They hold first place with Kia Canada for customer satisfaction

Anthony Cagnoni

Awesome staff and fast

A.Edwards

We test drove over a dozen different vehicles around town and our top 3 favorites were all Kias, and we had never driven one before. We visited our local Kia dealership, and although we weren't able to find a right fit for ourselves, we'll definitely be going back. Kim in Sales was one of the nicest people we've ever met, and Kylie in Service was easily the nicest dealership person we've ever spoken with on the phone. A great experience dealing with Forbes Kia.

Leander Drover

This was my first service appointment for my 2018 Kia Soul. The service department staff were friendly and welcoming. The car was in and out in under an hour, which included a complimentary wash. The real surprise was the price. Because Forbes offers a discount on oil and filter, the cost was just $26 and change. I have been telling everyone about this experience. Not at all what I have been used to in town.

John Norris

Always professional and kind

Ian Goulden

After an unfortunate breakdown of my 2015 KIA Sorento, Forbes Kia took great care of my needs.

louise campbell-hirtle

Awesome no wonder Kia is ranked number one in customer service!

jim mclean

Great service. Fantastic staff

Mohammad Ayash

Very wonderful treatment The staff are very wonderful I was glad to deal with you

Jennifer Silver

No pressure sales!!!

Ken Weagle

Awesome car friendly people

Ryan Senior

Great place to do business! Very friendly and welocming staff. 5 Stars!

Eric Doiron

Really good service!

Frank Ennis

Outstanding service and the staff are knowledgeable and friendly, I would recommend to anyone.

Allana Drew

The staff are so kind and personable to deal with. They try their best and go out of their way to help me. My experience has been nothing but positive???? I am very happy with the service I have received!

Wolfgang Dittmer

After picking up my car from Belleisle NS. finally my car was fixed.They had to deal with 3 recalls.THE first time I WAS ORDERED in ,they didn't repair what I was scheduled for to come to Bridgewater. A day before I drove to Forbes ,they should have called me for another APPOINTMENT.They didn't do it. So I wasted lots of time and money. 3 times I ASK them for a quote for my Kia " Sorento". I was ready to except a half way dicent offer to buy a new car.I never got a quote. Good bye Kia Forbes.

Melanie Peter-Paul

I feel very mislead by the warranty and the company. I was advised "bumper to bumper", and I naively believed it. It was my first vehicle and wanted to ensure it was protected. I have had a few issues that ended up not being covered under warranty, and now, a rock flew up and chipped my windshield and I was told they would cover chips in the paint but not the glass. The way the warranty was explained was very misleading and I am disappointed in the selling tactics.

Hans Jung

Best Service ever. Friendly professional staff and amazing service.

Emily Tenhave

As always, Kylie and Jenna were amazing. Courteous and efficient, they had everything arranged to make my repairs as painless as possible. Also a shout out to Kim who was a salesman and now is a friend.

Gregory Dauphinee

Very kind , curiosity very friendly!

Scott Lawrence

Excellent service. Everyone was very friendly and the work I had done was completed much faster than expected. I will be back for all future service. Thanks Kia Bridgewater.

Karen Gilpin

Excellent service from start to finish by the service advisor Jenna and staff who worked on my car. Would give bonus stars if I could. Thanks to all of you at Forbes Kia.

Garth Banton

I would never recommend anyone to do business with these people. The level of dishonesty, and the lack of concern for safety in my opinion was unbelievable.

Patti Croft

The staff are always friendly and helpful and it’s an added bonus to pick up my Kia Soul after having it serviced and find they have washed it.

Christine Gaulton

Great customer service and wait time was short!!!

Cory Conrad

This is by far the best Kia we have ever takin our car too!!! Would definitely recommend this place for and service work

Dominika Somerton

We had the best experience when buying our car and highly recommend Forbes Kia Bridgewater! We look forward to doing business with them for our service and all future sales. Fabulous team! Thanks so much, Kim, Dawn, Ashley, and Ivan...great experience

Dot Williams

Great service, really friendly staff!

Tanya Winchester

I always get really great service every time I go get my car serviced at Forbes Kia Bridgewater. That is why I decided to buy my second vehicle from them.

Katrina Ross

I can not give Forbes Kia enough stars! Great service by everyone! The girls at the customers service desk always friendly and have a smile. This is our second Kia Sorento, and we absolutely love it. Thanks Kim and Dawn for hooking us up with this sweet ride!

Aniol Richert

Always friendly and helpful.

Tina Cudmore

It’s always a positive experience at Forbes Kia in Bridgewater, and this visit was no exception! They even offered us a loaner vehicle for the weekend when our part had to be ordered in, so no inconvenience was put on our plans! Excellent customer service indeed! They truly go that extra mile!!

Derek Croft

Good Friendly Service

Ian B

Exceptional service and friendly staff.

Greg Bayers

Highly recommend Forbes Kia in Bridgewater. Recently purchased my second new vehicle from Forbes. Dawn was amazing through the whole process of finance and Purchasing experience. Kim my salesperson was helpful and knowledgeable. Service department is both friendly and helpful.

Brent Williams

Super friendly and helpful with no pressure and they love dogs!

Tim Gilbert

I bought a new 2019 Kia Niro at this dealership. It was the best experience I have ever had buying a car and I have buy 5 new car in my time so far. I also get my car 100% maintained and serviced at this dealership and again the best experiences I have ever had with a service department. I drive all the way down from dartmouth just to get my cars service here. (About hour and ten mins) but worth the drive. I also would recommend any looking for a new Kia or new car to definitely make the drive down. My go to people are Dawn and Lee. Fantastic people to work with. Will only shop and service here from now on!