Reviews of Gravel Honda Centre-ville (Car Concessionaire)

Wael Hraiky

The best dealership i have been in. Rare to find nowadays such a professional service. Everyone is very nice and providing great knowledge in the product. I highly recommend it.

Alain Johnson

(Translated) Excellent very helpful personal service (Original) Excellent service personnel très serviable

Jessica Ballester

Great service, very professional. Ask for Benoit

owen Gu

(Translated) The little fat man with glasses has a good service attitude and a good life. (Original) 戴眼镜那小胖 服务态度好 活好。

Michel Sleiman

beautifull and modern place to be one of the kind

Marius State

Thank you Benoît Vezina for your excelent service!

Sara Tavakolian

Horrible service that you cannot even imagine for a car dealership. Just take a look at the quotation the made for us, whatever we asked, they answered: check it online, it's the same!! But no! It's not! They said the delivery would be in 1-2 months.. and it's the same everywhere for HRV 2019. we went to another dealership and we got it easily.

施雯妍

excellent service from there！

Zheng Amy

(Translated) Very good car dealership, great service! (Original) 很好的车行，很棒的服务!

Julien Dion

(Translated) We do not need a tank dealership here! Bikes enough! We need a big organic grocery store for old Montreal, an April ?! (Original) On a pas besoin d’un concessionnaire de char ici! Des vélos c’est suffisant! Il nous faut une grande épicerie bio pour le vieux montréal, un Avril ?!

Victor Gracida

(Translated) Following places (Original) Siguiendo lugares

Audrey Ann Beaudoin

(Translated) Many thanks to Benoit Vézina for his excellent service. :) Listening to our needs and no pressure. I loved my experience (Original) Merci beaucoup à Benoit Vézina pour son excellent service. :) À l'écoute de nos besoins et aucune pression. J'ai adoré mon expérience

Yidan Jin

It's very good and clean store in downtown.Every staff is very welcoming and nice.At meantime , I have a very good shopping experience and i gonna share this store to my firends .By the way,too much thanks to my sales named Meng.

Ju Berry

(Translated) There are really a lot of Hondas at Gravel Honda. 100% recommend. (Original) Y'a vraiment beaucoup de Honda chez Gravel Honda. 100% recommande.

Peng Miao

(Translated) Great sales consultant and manager, excellent service attitude, modern store (Original) 巨棒的Honda销售顾问和经理Great sales consultant and manager, excellent service attitude, modern store

Ramiro Rincon

Excellent customer service.

Mario Bittencourt

The service is good and I have never had any bad experience with them. Recently they moved and the new location is not as convenient as the previous one, so I would say that was an unfortunate event.

Azured

I went there to look for a car, didn’t find I wanted but they had great service!

Mathieu St-Jean

(Translated) My dealer! We care about their customers! (Original) Mon concessionaire! Il on a coeur leur clients!

kevin john (kevin NFL50)

Very good service, everyone was very nice and proposed better deals in warranty and garranty, good experience and bought a vehicule within the week!

Chandler Chen

First time to buy my car there. Best service and really good price.

Bibi Naghani

Just thanks to Alain David, who is not just like typical salesmen, but a pleasant human to converse with, get professional info from and to deal with :)

Paulo Carvalho

Good day, I leased a car with you back in November 30th and I'm not satisfied with the service provided. -First, it took me almost a week to get the second key of the new Honda I leased -Second, I was promised the rubber floor mat and I never received it. I can not imagine why it takes too long -3rd; I exchanged my old lease to a new lease but I'm still getting phone calls about paying the excessive usage (500$) which I was told that Honda Gravel would handle it. Note that I was paid for the extra protection during my lease. It's unacceptable that I'm still receiving phone calls, emails, mails about this. -4th; I returned my car to Honda Gravel Ile des Soeurs and they took too long to remove my car from SAQ so now they are charging 50$ for the plate fees. When I returned my car I was clear about it but it seems like nobody really cares at Gravel Honda. I called SAQ and they told me that you guys took some time before saying that I was not using this car anymore. -5th; I called and spoke to several people in Gravel Honda but nobody cares and do nothing. I do not recommend it. Sincerely, Paulo

Charles Sullivan

(Translated) I never thought I would waste so much time on a winter tire story. I have never seen a garage so badly organized. I bought a car from this dealership (worst mistake) at the start of the summer. I have a signed paper from them that I have winter tires that come with the car, perfect. I called a week ago to find out how to get them back "you come when you want we went out" they tell me. Having worked in a garage long enough, I ask him to check to be sure I am not making the 1.5 hour trip for nothing. As a matter of fact, he cannot find them and it is now 3 advisers who answer me by telling me that they have to check the containers. No problem, 1 day later, "we didn't have time", 2nd day, "we have no one to do it, 3rd day another excuse. I have snow at home and I need my tires. But he doesn't mind. Demand the Gravel price which say, demand to shop elsewhere would be more appropriate I think. (Original) Je pensais jamais perdre autant de temps pour une histoire de pneus d'hiver. J'ai jamais vue un garage aussi mal organiser. J'ai acheté une voiture à ce concessionnaire (pire erreur) au début de l'été. J'ai un papier signée d'eux comme quoi j'ai des pneus d'hiver qui viennent avec la voiture, parfait. J'appelle il y a une semaine pour savoir comment les récupérer "tu viens quand tu veux on t'es sors" qu'ils me disent. Ayant travaillé dans un garage assez longtemps, je demande qu'il vérifie pour être sûre que je ne fasse pas le trajet de 1h30 pour rien. Comme de fait il ne les trouve pas et cela fait maintenant 3aviseur qui me répondent en me disant qu'il faut qu'ils vérifient les containers. Pas de problème , 1 journée plus tard , "on a pas eu le temps" , 2eme journée , "on a personne pour le faire , 3eme journée une autre excuse. J'ai de la neige chez nous et j'ai besoin de mes pneus. Mais bon il s'en sacre. Exigez le prix Gravel qui disent, exigez de magasiner ailleurs serait plus approprié je crois.

Aide À la réussite

(Translated) Excellent service from Benoit! (Original) Excellent service de Benoit!

Francisco Andrés Cortina Plata

Stay away from this site place!

Livraison Ids

(Translated) Excellent relationship of trust with the sellers, thank you (Original) Excellente relation de confiance avec les vendeurs, merci

William L.

(Translated) I had a VERY bad experience with Gravel Honda (Ile-des-Sœurs and Center-Ville). The Honda representative lied outright in order to get me to go to the dealership After speaking several times with the representative and after asking for photos of the used car I was interested in, I made an appointment at Ile-des-Sœurs, mentioning that I was arriving from afar and after repeatedly informing myself that the car in question had NO rust. When I arrive there, I am informed that the car is in the City Center. So I have to go back to downtown (when I arrive from Laval). Finally, I see that the car is rusty, messy, and it won't even start. Quite the opposite of what I had been told several times over the phone. The photos sent to me only represent the rust-free areas. Indeed, the Honda representative had confirmed to me that the car was impeccable, without any rust and that it would be prepared for our meeting (washed, etc.). So what astonishment when I arrived ... even though I had specified to the representative that I was going from afar, he assured me that I would not be traveling for nothing .... In the end, I wasted 4 hours and came back empty-handed and very upset that I had been "fooled". I do not recommend Gravel Honda. (Original) J’ai vécu une TRÈS mauvaise expérience avec Gravel Honda (Ile-des-Sœurs et Centre-Ville). Le représentant de Honda a carrément menti afin de me faire déplacer en concession Après avoir parlé à plusieurs reprises avec le représentant et après avoir demandé des photos de la voiture usagée pour laquelle j’étais intéressé, j’ai pris rendez-vous à l’Ile-des-Sœurs en mentionnant que j’arrivais de loin et après m’être informé à plusieurs reprises sur le fait que la voiture en question n’avait AUCUNE rouille. En arrivant sur place, on m’informe que la voiture est au Centre-Ville. Je dois donc retourner au Centre-Ville (alors que j’arrive de Laval). Finalement, je constate que la voiture est rouillée, malpropre et qu’elle ne démarre même pas. Tout à fait le contraire de ce que l’on m’avait indiqué à plusieurs reprises au téléphone. Les photos qui m’ont été envoyées représentaient seulement les endroits sans rouille. En effet, le représentant Honda m’avait confirmé que la voiture était impeccable, sans aucune rouille et qu’elle serait préparée pour notre rendez-vous (lavée, etc.). Alors quel étonnement à mon arrivée... alors que j’avais spécifié au représentant que je partais de loin, il m’a affirmé que je ne me déplacerai pas pour rien.... Au final, j’ai perdu 4 heures et je suis revenu bredouille et très contrarié de m’être fait « niaisé ». Je ne recommande pas Gravel Honda.

Caroline Ballester

service impecable

francois velentino

(Translated) some of the sales representative treating customers for idiots shameful service, the sales person was really dishonest, captious, comninard, dishonest, ... (Original) some of the sale representative treating customers for idiots service honteuse, la personne de vente etait vraiment deshonnete, captieux, comninard, malhonnete,...

杜Marie

cheating ！

Lylia Iber

(Translated) Thank you to Mr Nassim, super good seller, very professional and attentive to our needs, Sympathetic, courteous, great experience. (Original) Merci a M.Nassim super bon vendeur très professionel et attentif a nos besoin, Sympathique, courtois, belle expérience.

Marcus Rubidus

Excellent customer service... Got the best price in Québec ???? Thank you Mr Sleiman.

Daniel T

Extremely satisfied from the service and professionalism!! Will definitely recommend and hopefully see you soon for my next purchase!

ZH ZHAO

(Translated) Very good service! (Original) Très bon service !

Joe Pereira

Always fantastic service.

Ma Li

perfect service from here！！

Yuri Berger

(Translated) Excellent service from Laurent! (Original) Excellent service de Laurent!

vasile boss

Best place ever ! the manager its super nice and the costumer service its 7stars

Svitlana Gonchar

(Translated) Beautiful sales experience and very nice showroom! (Original) Belle experience de vente et showroom tres sympa!

Bryañ Henderson

Didn't go there...

Mike Jazini

Not responsible

Kevin Harraka (adokev)

Great experience, the manager Michel Sleiman went above and beyond to make sure everything was as it should and hassle free

Hugo Laxenaire

I bought my first new car here. I wasn't an expert about Honda but someone called Ben helped me to choose the good one ! Thanks again !

Dave Barrette

Best service, best experience, im never going elsewhere.

quebecopiersplus@gmail.com Habr

(Translated) Professional service, very happy with the service received recently Director Michel Sleiman has demonstrated extraordinary professionalism Thank you to all the team (Original) Service professionnel, tres content du service reçu récemment Directeur Michel sleiman a demontrer un professionnalisme hors du commun Merci a tout l equipe

Melanie Bouchard

(Translated) Very good service and satisfied with my purchases with a lot of financing option thank you (Original) Tres bon service et satisfaite de mon achats avec bcp d'option de financement merci

Elizabeth Nyuen

Excellent service very happy.

Syndicat Copropriété

Contacted the dealer 4 times : email once, phone twice, and walk in person on the 4th attemp. Question was easy : How much will be the total to buy back my lease, as appointed to do so (schedules on 1th email). I know there is admin fee + taxes, I need to bring a certified check of that amount. No one deemed to answer me, nor call me back. They promised to do so the morning of my apointment (what a joke...) and never did. But called because I missed my apointment... why would I go there to do an impossible transaction?

F D

Good service. 5 stars

Van

They truly got the best deals and the customer service is amazing

Elise Boivin

(Translated) Great experience with Gravel (Original) Belle experience avec Gravel