We've got the information of real people who consume the services and products of Maple Auto (Car Concessionaire) around London territory (Canada).
At the present this firm has a rating of 4.4 stars out of 5 and that score has been calculated on 127 reviews.
As you can read, it reaches an feddbacks average is quite positive, and it is founded on a high number of opinions, so we can conclude that the score is very accurate. If there are many people who bothered to rate when they've done well with the service, is that it works.
You know that we don't usually bother to set scores when they are good and we usually do it only if we've had a problem or issue...
This Car Concessionaire is classified in the category of Used car dealer.
(Translated) Fabulous (Original) رائع
Excellent service. Bought my first car from these guys and they were super helpful. Thanks maple auto
Maple auto has excellent service. I was thoroughly impressed by their honesty & confidence. I recommend anyone looking for a used vehicle this is the place to go. Thank you Ahmed & all your team ????????
AVOID THIS PLACE AT ALL COSTS
Honest ppl.
I purchased my vehicle from this place about a year ago (and am unforgivably late on this review). There was a problem with my car a few weeks after I got it home and they went above and beyond to help make sure it was rectified. Moe was super patient and helpful. It was a great experience.
Was my first car purchase. Felt no pressure, very friendly atmosphere. The owners and employee were very knowledgeable and transparent.
Thank you Mohammed to you your brother and Jack for all that you have done for my daughter to get her first car you all went above and beyond so happy we came in as my daughter got her car that she was looking for. I'm the future we will buy with you and refer you to friends.. words can not express the gratitude for you all you are all there for the right reasons for the customer to make sure that they are happy every step of the way you treated us like family thank you pls if anyone is looking for a car just go to them MAPLE AUTO the only stop you need to mak.. THANK YOU...
We got to come home tonight with a beautiful vehicle thanks to the boys at Maple Auto. From the time they heard about my condition they bent over backwards to make it work. We had a limited budget to work with and they did everything they could to get us what we wanted within our budget. We live a long way from home now and needed a safe vehicle to get there. They did a lot of things for us they didnt have to and they made us feel like they truly cared. We will definitely be return customers as long as we are in London waiting for my transplant. I would gladly refer them to anyone and will. Not very often these days do you see people so kind and helpful and it meant the world to us. If you want old fashioned one on one service Maple Auto is your place! Thankyou guys for everything. ..we love our Murano!
I bought my first car here in mid June 2018. The passionate people at Maple Auto took great care to walk me through the process. They found me a car that suited my personality and life style. It was affordable, runs great and has allowed me so much freedom. Maple Auto has great family values such as honesty, hard work, and accountability. There were no hidden costs and by the time I was driving away the people at Maple Auto felt like family! I highly recommend checking out Maple Auto for your vehicle needs.
People in here are so helpful, honest and patient.
Good prices and excellent service
Great doing business with these guys. Straight forward. Easy to work with ????????
Great prices, friendly sales people, not too pushy, offer good trade in value. Had some issues with a vehicle after purchase so I called them up and they took care of it for me. Knowing they stand behind there sales gives a lot of peace of mind when buying a used vehicle. Highly recommend! Plan on buying all my vehicles here if I can.
My daughter bought a car here and they have been great to deal with.
Great service, friendly professional staff. Would recommend this place for anyone buying or selling vehicles.
Came in looking for a new car and the whole experience was amazing. The sales rep that helped us, Mohammed, was great and was so knowledgeable. He listened to what we were looking for and took the time to show us what they had. Walked out with a new car and a great experience!
Excellent place, had Mr Holmes as my salesperson-he was great. And very happy with my car! It was so nice to be at a car lot that cares about being honest and the quality they are selling to their customers. Would buy here again.
Friendly and excellent service. All the guys in the office were great. Recommend.
I had a pleasurable experience dealing with Maple Auto. I am cared for and my service needs are met quickly.
Poor quality of service. I would highly recommend not doing business with Maple Auto.
Not too happy due to staff rudeness.
Nice place
Had to wait 15 minutes to test drive a vehicle as they only have 2 dealer plates. (I guess 2 vehicles were out being certified at the same time). Then after getting approved I had to wait 2 hrs for the OWNER to get through all the paper work. & While waiting for him to go through it he was on the phone the entire time speaking arabic. I'm all for different languages but I find it disreseptful infront of customers. Jack however was phenomenal. Wish I had him my entire 4.5 hour experience at this dealership. UPDATE: So after we left the dealership, we were told we'd get a call from them on Wednesday. So Wednesday came along and I didn't hear from them so I decided to take initiative and call them. I called and asked how things were coming along with my vehicle and they said it was ready for pick up. I then drive 1hr to go pick up my car and bring my step dad with me to drop me off. Getting there it turns out that it wasn't ready, they said tomorrow (Thursday) again I drove up Thursday (calling before hand to make sure it's ready) I get there and ITS STILL NOT READY. I then get my mom to call to give them an earful as it's 4hrs wasted gas and this is just terrible. after talking to my mom they threw in free winter car mats, and they delivered it to me.
Maple auto is a wonderful family owned business that offers excellent service. I have never been more impressed with the professionalism of sales men and the quality of the cars they have on site. I would recommend this establishment to anyone who is looking for a reasonablly priced used vehicle!
Great people, awsome service bought my 2007 toyota car from there and is like gold. Thank you maple auto :)
The guys at Maple are the most honest and helpful car dealers around. 100% would recommend going there first. Amazing deals and staff!
Very happy with my vehicle, car was clean as a whistle, priced fair, and they had it ready to drive home in a few short hours. Financing was done on the spot, very easy going staff. No pushy sales guys. They even sent a driver across town to pick me up at the train station. Thanks guys! 2012 FUSION
Although we had a few hiccups in the road... Maple Auto was able to come through in the end. I thank them for taking the responsibility for any errors. I would recommend them in the future.
Great selection and prices. Was very pleased with how they made every effort to hit the budget I had set. Thank you! Love the car!
I am a first time car buyer....What can i say good about maple auto.... Well not much, spent $9200 on a vehicle ,as a dealership the vehical should be in good to great running order. unfortunately it wasn't. Within 30 days of purchase the suv completely died, had to get it towed to Hyundai to get it fixed ,was in the shop for a week $850 later......now 21 days later it is having problems again.. after maket wiring, lights going on and off randomly,suv won't start 50% of the time, this suv has been up on a lift 7 times and it's nothing but problems, the person i spoke to at maple auto was unreasonable and kinda rude. Very unprofessional dealerahip.PLEASE PLEASE PLEASE DO NOT BUY A CAR FROM MAPLE AUTO. As a first time car buyer this has been hellish experience and i am very disappointed and upset.
I bought a 2014 Equinox from these guys for a great price!! Jack was great help on explaining things and Ahmed got me a great finance deal. Thanks again. I will be recommending you guys to my friends.
Very pleased, was fast and good service
Lovely experience, Jack was very helpful. Although I purchased a car elsewhere, I would recommend Maple Auto to friends and family.
Horrendous experience with a horrible salesman. Was not bothered to be greeted upon entry, I had to hunt down someone to talk to. The individual whom I dealt with was a tired grocery store employee at best. Did not care to make a sale or even communicate for that matter. I asked to view a vehicle and his reply was "Oh you just want to look at it?" in a condesending manner. Ended up showing me a vehicle and did not say a word but his sluggish, careless demeanour said everything. I was completely turned off by the whole experience and did not bother pursuing any further. I left and will never return. I rather get a bus pass then give that place any business. Absolutely do not recommend unless you want terrible experience.
My husband & I bought a car here. Great customer service.
What an amazing experience. I was hit by a deer after buying a car a week before. Jack helped me find the car I wanted and even got it ready for my the day after! Dealing with Maple Auto was hassle free and no pressure. I felt at ease. Very trustworthy and comfortable experience. Thank you Maple Auto!!
Honest guys.
Very relaxing and friendly family business. No pressure and easy to deal with with great vehicles. I love my new ride.
The worst! We had bought a 2015 car from this company in June 2020, and we have taken our car in for service approximately 3x for the battery, brakes, and stuttering issues. We have another vehicle that is a 2009 that we had bought in 2016 in Toronto, and we've never had a major problem with our car. Our 2009 still has the same battery, and we've only replaced our brakes once. The dealership we dealt with in Toronto went above and beyond, even after the warranty expired. Never again will I come to this place for anything!!!!
The folks at Maple Auto were a dream! It was such a positive customer service experience and I'm so glad that I purchased my first car from there :)
We purchased a low mileage 2013 Nissan Rogue from here on 3/1/21. Absolutely painless experience. Car has been excellent so far. During the test drive I noticed a couple of things that needed to be addressed and when we picked up the car, not only were those items addressed, but there were new brakes and rotors on all 4 corners. Overall this experience was excellent. Car came with a 30 day warranty on all safety related items and there was a 10-day return and walkaway guarantee as well. Carfax was presented to me as soon as I came to look at the car the first time. I will update in a few weeks once we have had some time with it, but so far we are very satisfied. Vehicle is like new inside.
DO NOT BUY FROM HERE! Terrible service from the start, but the final straw was after I purchased my vehicle I drove home an hour on the 401 hearing a noise from the vehicle. Turns out it was the brake caliper barely held on by one bolt, after the car was just safetied and brakes were replaced. When I called back it's like they could care less, I was told "mistakes happen" and that "this wasn't the worst thing they have seen". If I didn't know what I was doing someone could have been badly hurt... I would have been much better off buying the car AS IS saving myself the money and headaches since I had to spend a week going over the car fixing things that shouldn't need fixing.
Just purchased a 2014 Ford Focus from Maple Auto after searching for a while for the perfect car. The salesman was knowledgeable and thorough and got me approved for financing in less than 20 minutes! They are even taking care of a few minor imperfections on the vehicles exterior for no extra charge! They are not pushy and don’t try to force you into spending more money than you need too. I’m beyond impressed with this dealer and will not hesitate to buy from them again in the future!
The best
I had an excellent experience here. After a new car dealer sent us here, Jack and the team worked together to help me find a very nice new to me Civic. Low kms, local car, very good shape and no collisions. Unlike the shiesters in this city, these guys buy dealer trades for their lot, not cars that have been picked up at the auction.I work in the auto body trade and have seen first hand what many used car dealers pass off as good cars that are rebuilt and the like. Not these guys, they sell good clean cars and are very open and honest.They did everything they could to get me a car to fit my needs and budget, and make sure things were taken care of if they needed repair. Highly recommended! Will send family & friends here!!!
Bought my first car here and it was a great experience! They were so helpful and no pressure. I love my Hyundai and it runs great, low mileage and good condition. I would recommend to anyone looking for a used car. Thanks Maple Auto!
Great Guys. Honest and up front sales.
Mr Holmes was very helpful and informative. Just purchased a traverse. Will be picking it up Tuesday. Cant wait! Thank you again for all the help and answering all questions thrown at you. Also the ones that wernt asked too *laughs* So far amazing service, price and extremely helpful and efficient.
WARNING DO NOT USE THIS DEALERSHIP! I bought a 2011 Dodge Grand Caravan in January 2021 with about 160km on it. Before purchase I was told their mechanic looked at it, ensured it was well maintained with the fluids topped, and also a few things including some parts of the brakes were replaced. About 2 weeks into owning the van the engine light came on, and I got an appointment with one of their mechanic at Automotive Solutions that was covered under our warranty. I was told it was a different mechanic than the first mechanic that ensured the van was well maintained. They did an assessment, to which they stated they couldn't find the problem with van, decided to do a full engine tune up, along with "filled up fluids" while we were still covered by the one month warranty; just for me to discover a day later that the engine light has come on again. About 3-4 months later, my van started to show transmission problems such as; not shifting properly, the RPMs would spike. Therefore, I contacted my uncle to help diagnoise the issue, and discovered my TIPM (Totally Integrated Power Module) was not properly sealed, to which caused corrosion, and a pin to snap off. Thus, in the end, I had my van towed to Dundas Automotive Repair. Dundas Automotive Repair had done an inspection, and discovered that based on the evidence of the transmission, and the fluid levels that the previous owner had diminished the transmission fluids, did a band-aid fix (replace the transmission lines) to sell to Maple Auto. So now my whole transmission blew from no transmission fluid at all, and my catalytic converter may be damaged as well due to all the problems from the transmission. I will know once I fix my transmission. I called Maple Auto to see what they could do about the faulty van they sold us, under false pretenses. To which, of course they couldn't help with any of the costs, all they did was just refer us go to another cheap machanic they trust, and claim is good; as if the first two were not terrible. They informed me that their mechanic would replace the transmission for less than our original quote from a reputable mechanic (Dundas Automotive Repair) of $3500-$3800. I would never recomend this dealership. One of the reasons being is that they have a terrible choice of mechanics. They employ, and refer mechanics that perform band-aid repairs, lack knowledge, and won't even do simple things such as topping up fluids. Another reason being that they do not take responsibility for their mistakes, and only refer you use one of their unreliable mechanics out of pocket.
Jack and the team at Maple Auto were AWESOME! There was no pressure, no surprises and they followed through on everything they agreed to. They even printed my pink slip that my insurance company emailed me. I not only got a great car for a reasonable competitive price, I also got great service. Maple Auto will have a repeat and referral buyer in me!
Bought my first car off these guys. I'll be honest, the car did have an issue when I started driving it and I was very worried that I just wasted my money. That wasn't the case these guys took care of me and sent me to their mechanic that does their safety checks. They were even kind enough to knock off some of the price to make it fit into my budget.
Bought a beautiful low-milage BMW X3 from them - am in Winnipeg so I put a lot of trust in the salesman. He sent plenty of pictures, answered all of my questions honestly, and bought the car on his word after describing the performance in a test drive. Passed me the correct fault codes and I was not disappointed after flying out to get the car. I recommend this dealership. Thank you for the great car! Brian
Recently bought a car from there. Price was good salesman was pleasant and honest. I would consider buying from there again.
Honest and friendly
Good place to get a new car
This place is FANTASTIC!! I had a great car that was totalled in an accident and was a little worried about finding a good used car for a good price. But after noticing an A+ rating with the BBB and how many awesome reviews it got about honesty and taking care of customers I checked them out. Ahmed gave me a great deal on an awesome car and even threw in winter tires as it was the end of November! Thanks for the car and the painless experience!!!
Worst customer service ever. I trusted them and it was a big mistake. Dont ever deal with them !!! Waste of time and a lot of money!!!
We've had a great experience with Maple Auto. We've purchased a couple of vehicles from here and have always been satisfied with their service. Both experiences were great, however this time around the team went beyond expectations to accommodate our needs. We recently welcomed our first son and had a few extra requests that the team graciously accommodated. We wouldn't hesitate recommending Maple Auto to our family and friends, thank you !
Great to deal with. The staff is amazing. Loved my car buying experience. I’ll always go to this dealership before any others. I would definitely recommend .
Totally recommend to anyone looking to purchase a vehicle. Mohammed went above and beyond to help me purchase my new SUV. Literally he did not rush me, was nice enough to listen to the details, helped me through the full process from A to Z, and was trustworthy. I recommend everyone to purchase their cars from them - great people!
I would not reccomend. Lots of staff walking around but no one interested in making a sale. I had a pocket full of cash and no help. I went accross the street.
My wife and I recently visited Maple Auto after suddenly writing off our only vehicle. We were lucky enough to deal with Justin Jack, he was very knowledgeable and friendly and patient in answering all of our questions. At the time of our visit we had just started looking for car and considered shopping around at some other dealerships, but there was really no need for that after Jack found us the perfect vehicle for our needs. We felt confident and promptly bought it. We highly recommend Jack and Maple Auto to everybody.
I reached out after filling out details, was told I needed to fill out application again and then the reached out again staying I needed to give them my social again. Sad, was looking forward to all the great service I read about. Guess people are fake filling out reviews
These guys are amazing! Bought my very first car from them and now another car and couldn't be happier. They are very patient, kind and helpful prior to purchase and after. I couldn't thank them enough for all the time and help they have given me & getting me into a great car! I would recommend them to anyone looking.
Honestly how a dealership should be. I was treated so kindly and politely.This dealership goes out of their way to help you and make u feel welcome.Thank you Maple Auto for making my purchase smooth.
I just bought a 2012 Chev Sonic and I love this little car! It was in mint condition & it was so clean inside! Even the engine looks clean! Runs like a purring kitten!!!! All the staff are very friendly and awesome! I will definitely be back to this car dealership! Its hard to find people in this business that are honest. The price I paid was incredible & low mileage!! I recommend Maple Auto to everyone looking for a great used car! CHEERS!!!
My husband and I have purchased 3 vehicles from maple. They are very friendly and fair with there prices. We have always been happy with our vehicles and will highly recommend.
I am very pleased with the service from all the staff at Maple Auto. No pressure when looking for a car at their lot.Very pleased with car l ended up buying and the perks they added. Even 8 months after purchase , they still help with advice. I highly recommend checking Maple Auto when looking for a used car. They have stood up to their word after my purchase.
Very rare to find honest used car dealerships now a days, but was blown away with the intergrity of the owners at Maple Auto.
Bought a car last week. Quick and great service.
The sales team are extremely kind and caring. Excellent customer service. No pressure and hassle free. I found them to be very honest and forthcoming towards the used vehicle that I purchased. They have a great vehicle selection and take pride in what they show you. Other dealerships could learn a thing or two from this location with regards to customer satisfaction. Wish I could give 10 stars.
Thanks Maple Auto for the great service you provided. I cant be more happy with my Sonata. Highly recommend.
Great place!! I've purchased 3 vehicles from here so far and no regrets. They really know their stuff and actually care about their customers and making things right. Couldn't recommend this place enough!
I unexpectedly required a new vehicle when my car was totalled. I wanted to stay within the settlement amount offered by the insurer, and Maple Auto was able to pair me with a similar car that was three years newer than the one that met its premature and violent death. I then encountered a few difficulties with my new set of wheels - an inoperable jack, a check engine light, some defective seat belts - and I worried I might have been saddled with a lemon. In all three cases, Maple Auto followed up with great customer service and quickly addressed these defects at no cost to me. They even went so far as to provide me with a rental car. Since then everything has been fine with my vehicle. I feel reassured that Maple Auto will do the right thing if I face another unexpected mechanical surprise.
Will never buy from them they use too role KM back and got caught god knows what they are doing now don't know how these guys are still in business straight crooks also Cedar Auto stay away (Proof sure does a Buick Regal come to mind) Cody Lance is my real name check your file i have notified omvic on this matter they are investigating i would say 70% of your reviews on here are your family what does that tell ya !!!!!!!!!! no real customers
Awesome people to deal with found my son a decent car at a great price which ended up have a couple small issues after we picked up so we went back and they took care of it immediately with no questions. I'll be back if I ever need another vehicle for sure
After shopping around at many used car dealerships, I can honestly say that I chose the absolute best one. The service was impeccable and I am so very pleased with the car that I purchased from this dealership. If anyone is looking for a vehicle I would strongly recommend this place based on their large inventory and most importantly, their exceptional customer service!!
I had a very pleasurable experience with the guys from Maple Auto . I recommend them to anyone looking for a quality vehicle!
Great guys bought vehicle from them.
Great place. Very friendly. Highly recommend.
I love my new Mazda, and couldn't be more pleased with the whole experience. Ahmed and the team have provided exceptional customer service. I highly recommend Maple Auto!
This place is great. Awesome service and quick. Recommend this place.
Bought a 06 Monte Carlo from them 5 years ago. The price was awesome. The service was good too. Best of all. It was a quality vehicle that has done us very well for the past 5 years and is still going strong!
Bought an Suv from maple auto, the guys there were extremely helpful and knowledgeable about their vehicles. I’ve had the car for 9 months, and had no issues. Love the suv and I highly recommend maple auto !
If you want a reliable vehicle, excellent service, and car experts you can trust- this is the place to go.
I bought 3 cars from this place. Great service. Honest people. No pressure and they stand behind their products. Thank you maple auto for your help. Much appreciated.
I chose Maple Auto as it belongs to UCDA and had a Mazda3 that I was interested in. I was not disappointed as the service was friendly and professional while the car was great! People who love to drive, like me, look for manual transmissions and I was happy to find it here!
Didn't top up ANY of my fluids including. The 4 winter tires they included. Two of the tires were defected so had to purchased to new ones as they wouldn't replace them. Car has been to garage 3 times for maintenance. Overall dispopionted.
Amazing service, and great selection of used cars for even better prices. These guys wont take advantage of you, they tell it how it is and will take care of you. Nothing but a great experience. would recommend to anyone.
Told them I didn't want 2 of the cars they offered me, the older gentleman continued to tell me that I really should buy one the 2 and to get a suv instead of small car. I told them exactly what I wanted and the older gentleman laughed at what I said, then continued to only try to sell me the 2 suvs. Instead of trying to push your customers to buy something they don't want just leave them alone, that's why I got up and left. I went to several dealerships in London that day and maple auto was the only one that was rude to me.
Great service . Highly recommend
Amazing customer service. They look out for whats best for you and help you find exactly what you want.
Bought a car off these guys and 6 months later the transmission failed. Had to pay $4700 to fix it. Watch out for this place for real.
Worst experience ever! Make sure the safety is actually done correctly. I would like to now add that after just recently taking my car to my mechanic for new spark plugs,tune up and over all inspection.I learned that 2 out of 3 things that Ahmad at Maple Auto had agreed to have done by a different mechanic then the one who did the safety, didn’t get done. Yes rear struts were done but the rear right light didn’t get replaced they just blew out the condensation, it’s now back. The the second one, license plate lights. Think twice before buying!
Older man very rude. Other employees are nice.
Purchased two vehicles, service is amazing. Thanks maple auto.
Our family has purchased three cars from these guys in the past and their service has been nothing short of excellent each time. Very friendly and willing to go the extra mile to make sure we are completely satisfied with our experience. Highly recommend them if you're looking for a used car!
Best place for used cars
Bought my current truck here, had some issues after I bought it and Ahmed, and his brother were very helpful and understanding and covered the costs to find the problem. If you want to purchase a used vehicle and dont want to worry about breakdowns later then I suggest maple auto.
When buying the vehicle had good service, however within a week of having the car it was having tons of issues and the dealer while willing to fix the vehicle has pushed us away 3 separate times with excuses as to why we can’t bring it in. They’ve “fixed” the car 2 times so far and every time we get it back it’s actually worse and there is something else wrong with it. Could just be junior mechanics but it’s been an awful experience and would not recommend this place to even my most hated enemy. Good luck
Poor service.
Great Place. Friendly atmosphere. Highly recommend.
Great Place. Great Service friendly honest staff.
Very friendly and very accomodating. Met our needs and came recommended from a new car dealer. Pricing is great service is awesome. A great experience overall.
Great Service. Highly Recommend
Great prices on a wide variety of cars and great customer service. They also have a tire shop with great prices
The sales person was very knowledgeable of the vehicle we were interested in. He was very thorough in explaining everything about it. Fun test drive. He was never pushy. He made our buying experience a good one. They also have a tire shop and hooked us up with a good price on winter tires . Thank you all for your help. Highly recommend.
I am very pleased with the service from all the staff at Maple Auto. No pressure when looking for a car at their lot.Im enjoying my new ride.
Great overall experience! Knew what we were looking for and helped us seal the deal with no unwanted pressure that you always feel at a dealership. My car is awesome! I have and will continue to recommend Maple Auto to all my friends and family! Thanks Guys!
amazing they are so patient, they don’t pressure you at all! they make you feel very welcome and make great suggestions in your budget???? i am very happy and love my car they went above and beyond... just over all great experience.
I go here for all my automotive needs. Excellent and friendly staff
Best place in town, really nice people and best price for all the cars and tires changes and stuff. Would recommend you guys visit here once for sure you ll go again for your car.
Very friendly and helpful staff!
Amazing experience. Last week I bought a Mazda 3 from Maple auto and the staff greatly helped me find the best option with the best prices possible. I was not sure what to buy but they guided me through out the whole process.They are very trust worthy, extremely helpful and most important honest.
Great guys. Highly recommend.
they gave me a really good deal on a bmw 328 coupe highly recommend maple! 10/10 customer service and great variety of inventory
Great place. Great service. Highly recommend.
We had an excellent experience here. Our salesperson was awesome, not pushy at all and super patient with my indecisiveness! Our sale was completed quickly and easily and would definitely recommend this dealership to anyone on the market!
This dealer is not essential and is open. ANYTHING FOR A BUCK.
Well looking at cars today the sales man did not like how much I was willing to spend. Instead of helping me he did what ever he could to make me leave. Very happy to spend my money elsewhere. Rude salesman who only cared about what he will make off me
Bought my first SUV at Maple Auto. Couldnt have been more happy about my experience. Great experience. Highly recommend.
Very nice and very polite. Happy to deal with them
Great Cars - Greater Guys As a 22 year old female it can be very intimidating walking onto a used car lot. People often take advantage of you. Maple auto staff were the exact opposite. They are extremely friendly and kind and were never pushy. I’ve had my fair share of bad luck with cars and these guy have always been willing to help. Even when I had problems with my last car they went above and beyond to make the issues right. Most importantly they ensured I felt comfortable and confident in the car that I was purchasing. I cannot say enough great things about these guys.
Great place to shop, they have amazing service, highly recommend
Great purchase experience. Ahmad was very helpful and knowledge to help us get the best deal.
I have never had a better experience buying a car. I have bought alot of vehicles in my lifetime and this place was the best and they have a repeat customer for sure.
Awesome dealership
Amazing experience. My 2010 Kia's transmission and clutch happened to go on the same day and I was in need of a reliable vehicle in a hurry since I travel for work. I looked around online for a few options and had planned on visiting a few separate dealers to check out some prospects. Went to maple auto first and fell in love with the mazda CX5 I had been looking at. Ahmed helped me, and was an absolute gem. No pressure. No gimmicks. He was super laid back and helpful, and pulled out all the stops to get me the car I wanted for a price i could afford. The deal was done within a few hours and I had no need or desire to check out any other dealers. 100% would recommend to anyone looking for a good car and a great sales experience. Thanks again!
Best dealership in all of Ontario and surrounding areas! Great people.
We bought a second car a year ago. No pressure sales. I've since then sent friends and family to them and never a problem. Ahmed is an ETHICAL business man. Something rare nowadays. Yes he's there to stay in business but not at the expense of screwing people over. Today my brakes were squeeling so when i checked they were prematurely worn out. After taking to jack and he agreed premature Ahmed agreed to get new parts for me. This was over a year ago i bought the car but less than 7000km. He DIDN'T have to do anything but he did the ethical thing Way to go jack and ahmed. Ps not just car sales also new and used tires there. We got used winter from there.
I can't say enough great things about the team at Maple auto. From the warm smiles that greeted me when I entered, to the flexibility with the sale. I was able to get a vehicle that was fully loaded, and Ahmed helped bring it into my budget. What a great experience, I even got into a warm car for my drive home! It's the little things that make an experience memorable, and I will be recommending them to everyone I know looking for a vehicle or tires!!
This has been our 4th vehicle we have purchased in our family. Ahmed always takes care of us and makes sure we are satisfied with what we buy! Totally recommended. They make you feel welcomed and are honest salesmen! Thanks again guys :)
Bought my first car here, a 2011 Nissan Altima 2.5SL. I just was very happy with the service Maple Auto has provided me. I’d highly recommend coming to check out their car lot if you’re in the market for a vehicle. Update 1: Unfortunately 10 months later the Altima’s transmission stopped working. This isn’t exactly Maple Auto’s fault, but I would highly advise not buying a car with a CVT transmission that has over 200,000km on it. Update 2: Maple Auto has contacted me, and are trying work help me get the best deal possible to repair the transmission, even though the car is out of warranty. Awesome customer service.
Had an amazing experience at Maple Auto, wouldn't want to buy a vehicle anywhere else. My husband and I were looking for a family car at a good price and they found us exactly what we were looking for. Their kindness, patience and honesty are commendable. They even were true to their 30 day policy a few weeks after the 30 days. They were so kind and my husband and I are so grateful. Definitely go to these folks, you wont be disappointed.
I bought my first car here about a few months ago. Everyone who was at the shop were very friendly and professional. Their was absolutely no pressure which was really nice. Ahmed is who personally helped me out. He worked hard to give me the best possible rates - which I know would have been a challenge on it's own. Unfortunately, the car has had some problems - one being a VERY expensive problem, but with out any hesitation they set me up with a mechanic at my earliest convenience which meant a lot to me and they took complete care of the costs - which was probably close to half of what I paid for the car. I believe that they strive for excellent customer service and in my experience they didn't fall short of that. The mechanics however, I am unsure about. Whether it be an honest mistake (for example: miscommunication, etc..) or just a lack of caring, there was a couple problems with the A.C. that never got fixed after 3 visits to the mechanics. Today they sent me to a different mechanic, so fingers crossed that 4th time is a charm. Bare in mind, Maple Auto covered all the costs for each of these trips to the mechanics - it was no money out of my pocket - just a bit of an inconvenience, so it's obvious that Maple Auto wasn't setting me up for failure - it was their own money. I believe they personally had mine and my cars best interest at heart. They were just an irritated as I was when we discovered that a couple of the cars minor issues were never fixed... maybe even more considering they had to cover the costs each time. The moral of the story is, in my experience they do good business, they are good and honest people. They stand by their vehicles and their word - which is rare in this industry. I don't blame them for the issues I have had with the car - even though I took it out on them a few times :( I would do business with them again. Thank you Ahmed & team, and thanks for putting up with me.
Sold a car here. Good guys. Fair, honest, no complaints!
It's so nice to know that there is still honest decent people left in the World. I highly recommend these guys!!!! Amazing transaction & will be returning for my next vehicle.
The entire team at Maple Auto is fantastic! It was my first time purchasing a car and I was very nervous. Jack and Mohammed were so nice, helpful and patient during the process and explained a lot about the cars I was looking at. The car was clean and well kept, however a few minor issues did occur with my car after I purchased it but they were able to fix everything and I'm fully satisfied with my car!
awesome service in and out and very affordable.. Great place if your looking for a great deal on tires.
Amazing service! Great place to get a great car for a great price!
Great Service & Friendly