Reviews of London Honda (Car Concessionaire)

Fluffy T

London Honda on Wharncliffe Road had the best service in town and I shopped around for a few months for a purchase of a new vehicle. You are always welcomed as soon as you walk in to a huge, open, bright showroom. The sales agents aren’t pushy and they listen to what you’re needs are. Then... their work begins, they are very patient and really try to work with you and you’re budget. They will work out a price that suits you and can afford. I have never owned a brand new car before, it just wasn’t affordable for us. But Honda made it possible!! I purchased a 2018 CRV EX. I’m still in awe every time I step in it!!! Thank you Honda and staff for you’re professional and easy to talk to sales people you pick to work for you’re company. Shout out to Reese, Chad and Perry!! I’m already telling my coworkers and friend!

Jody Wilson

Holly was amazing. Went in for an appointment to discuss options, left with a new vehicle. She was patient and attentive to my needs and concerns. She didn’t mind when I messaged her between buy and pick up day. I’d recommend her to anyone!!

Joseph Gorzeman

Hands down best place to look, shop, and service your vehicles. Everyone knows Honda is awesome...they last, the are quality, and they are fun to drive. The team and this dealership is compassionate, accommodating, and make the entire (sometimes extremely stressful) experience of buying a vehicle very, very easy. I highly recommend shopping at London Honda. If you get the chance, deal with Mr. Dave Pope or Mr. Vincent Reyes, you will be happy! Also, Peter Park is the boss I wish I had!

Gregory Woodward

Sam was a great salesmen to go through the process of buying my first vehicle. He was very helpful in terms of figuring out the correct vehicle for me, the financing rates and getting a great deal! On top of that he referred me to Tanner in the accessories department who provided exceptional service in getting winter tires and floor mats for my new car. Even after the purchase Sam stayed in contact with me to make sure everything was working correctly and promptly responding to any question I had. I highly recommend this dealership for their exceptional service, especially Sam and Tanner!

Patrick Nichol

We had an excellent experience at London Honda! We were looking into getting a new SUV and we spoke to Dave Pope about our options. He was very friendly and helpful! We walked out with a great deal and a brand new car. Other than how great Dave was, we enjoyed the atmosphere of London Honda over other dealerships we have been to! 10/10 would definitely recommend!

yuda alon

upon booking winter tire replacement I have been told that the cost will be $135 plus tax, although all other places charge max of $100, after the job was done Honda added another $8 for balancing the tire, why would you charge for the balance when balancing a tire is part of replacing tires that was not on rims, it's the same as inflating a tire after putting it on a rim, it's part of the work for replacing a tire, so I was very very disappointed by Honda and will not come back there nor will I recommend any of my family and friends to come near this place, not because of the $8 that was charged for nothing, but because that just shows that even when it looks like they (Honda London) are trying to help and give you good price, at the end of the day they will steal your money. If you care for your money, this is not the place to go to!! Very disappointing!!!!

Eric Howell

I bought a 2020 Honda Civic SI, back in July! To say the least, I am loving my new car! So happy with all the features! Big shout out to Damion, who helped make my experience, purchasing my first brand new car, an unforgettable one! I highly recommend London Honda, they all truly make sure you are well taken care of and treated with the at most respect!

kibey77

It's always been a pleasure dealing with Danny and the staff at London Honda. For years, their team have kept my 2002 Honda Accord running smoothly and treated me so well each and every visit. The fact is, when you want a critical or safety related repair done right and in a timely manor, there is no substitute for technicians that work on your model day in and day out. They receive parts extremely quickly, and there IS a difference in quality. Plus, I’ve never had to go back saying something else is damaged, broken or suddenly not working. I appreciate their excellent service and trust them 100% so I recommend them to any Honda driver in need!!

Rohit Sharma

I got my new Honda Accord last week. I am so happy with my purchase. Bailey was attentive, friendly and reachable. He helped me to get the best deal. He gave me updates about the delivery of my car every week before arrival. Even, after arrival he keep in touch with me about the performance of my new car. Also, I got my car a week before the delivery date.

Rebecca Hall

The last 2 years working with this Honda dealership have been tedious. I stuck with it because we've been with the dealership for over a decade, but I will be taking my business elsewhere after my current lease is up. The purchasing process for my most recent lease was overcomplicated by the dealership, and the sales team was very disappointing and non-responsive. Service is always a hassle here. From prioritizing a walk in ahead of my scheduled appointment, to neglecting to check that my vehicle was functioning properly after a recall appointment, it's been an absolute pain. After a service appointment the week of August 30, my vehicle was not driveable due to the work done, and we were unable to rent a car last minute on a long weekend, so we missed out on an important family event. I've been emailing their "service email address" for weeks looking for someone to walk through this issue without a single response. It's disappointing that both sales and service seem to have little pride left in the work that they do and little interest in the customers that they had long lasting relationships with. EDIT: just had to come to london Honda for snow tire swap and they locked my keys in the car when we came to pick it up. I didn’t even know that was possible. Will be switching to west gate as soon as I can.

Alexandra

I had a great experience during both visits to buy my new car. Holly was great at communicating prior my visit via text and at the store; everything was well explained plus she was really friendly with me and my puppy. Chad and Holly accommodate to provide a great service inside and outside the store without trouble. Also, both follow up during the process and afterward too. Really happy with the service :D

T Grabowski

London Honda a great place to buy my preowned vehicle. Tony Dani was so friendly and very quick to respond to all my questions and so helpful to guide me through the process. Rob was great at explaining all the financial aspects! Fully recommend this dealership and team ????

Charles Fung

Great experience with the team from London Honda from the reception staff, service team, and sales team. I especially would like to point out David Cicciarelli who provided personal and no pressure sales advice. I went in several times test driving some used vehicles and he was accommodating every time. This was the best experience I have received as I had also looked at Toyota, Mazda, etc and I was confident that I could trust the folks from London Honda. The prices at London Honda are competitive but what sets them apart is their service and follow-up. My used 2013 Crosstour had some minor steering vibration and they quickly had it repaired and resolved without incident. As a local dealership I really appreciate the added care and attention to detail that London Honda provides that will ensure their reputation and will see a repeat customer in me.

JDM AFFILIATE

This is by far the best Honda dealership I have ever been to in all of Canada! The staff is super polite and very helpful no matter what you come in for. I always feel appreciated and taken care of when I visit. I'm forever a Honda man! They also display some very neat older Honda's and their showroom!

Bronson Metcalfe

Had an excellent experience again at London Honda. Consistently friendly and professional staff. Sam was our sales rep and I’d definitely recommend him. Not pushy, just helpful and informative. Our third car from this dealership and we’ll do it again.

Christina Stanic

I recently purchased a brand new civic with the help of Murat. I have bought alot of cars in the past and most dealerships try to pressure you to buy their vehicles. Honda was the only place that doesn't pressure you or lie to you to get earn their business. Honda vehicles are built to last and they sell them selves. If you want a hassle free shopping experience with no greasy salesmen shop at Honda. Great service and most of all I absolutely love my civic.

Ashish Palsingh

I just got my Honda Civic service done at London Honda. The gentleman at the service, Ken Wright is such an amazing person. So kind, helpful. He listened to all my concerns and provided great service on time. I highly recommend Ken Wright for service at London Honda. Simply exceptional service!! Excellent. I just want to thank him for his time and effort for his great service!

Abbey Augustin

Very pleased with our recent purchase of used Odyssey from London Honda. We appreciate the professionalism and the quality of service we received. Steven Sun was super helpful and friendly. He made the purchasing an amazing experience.

Sabrina J

My experience at London Honda was fantastic. My new whip is a 2017 Honda Civic Touring! I worked with three different associates and each one surpassed my expectations! I dealt with Dave Pope in Sales, Rob Collier in Finance, and Carlos Henriques for Accessories. Dave was extremely informative and helpful when I was deciding to purchase a new car. He was engaging with his explanations of electronic features and driving options. He was able to describe important details about the various models when I made my decision to purchase. He provided a great synopsis of specs and readily responded to any inquires I had. Amazing customer service. Rob was a whiz with the numbers and explaining various options for financing, insurance, and helped me obtain my new plates. Rob was available at any time to set up meetings and ensured that I had a good understanding of the purchasing process. I drove off the lot knowing I had paid the best price and was covered by additional packages. He was a pleasure to chat and work with. Carlos had a good understanding of upgrades and accessories that I wanted to add. He was very patient and resourceful to help me customize my vehicle. Carlos was extremely personable and I was very excited with my accessory upgrades. If you have good taste, he’s your guy. This team went over and beyond in every interaction I had with them. I thoroughly enjoyed coming into the dealership to talk with them. I’m a very happy owner of a Honda and I would strongly recommend potential car-buyers to chat with this team. Thank you for everything!!

Shane Lee

Beautiful, beautify dealership. The nicest Honda I have been inside. The staff were all young and energetic. Had a great conversation with the Tanner in the Accessories department. They offer lots of options for upgrades for Hondas and other car brands.

Maria Ramirez

Went to service my Honda civic for the first time last week and had a good and quick customer service experience. I had a shuttle take me home while the car was ready and I really liked the text message updates. When the car was ready I got the chance to enjoy the BBQ they have on Saturdays, which was great and a nice gesture from London Honda!

N Abdul

Visited London Honda to purchase a used vehicle and even though I did not end up buying from here I wanted to give kudos to Alex for being an amazing sales rep to deal with! He was very friendly, knowledgeable and took care of my fiancé and I during our appointment AND after our appointment by following up with us. He made this an amazing shopping experience. Thanks! :)

Robin Minielly

My experiences with London Honda have always been great. This is my second vehicle I have purchased from them. Sam and Jeff were great to deal with and considering my purchase was entirely made through the comfort of my home, they were able to put my mind at ease and answer all of my questions quickly. I recommend London Honda to anyone wanting to purchase a vehicle.

Krista Williamson

I have purchased & leased several vehicles from Roy Ellis at London Honda. He is excellent to work with - conscientious, responsive, dedicated to his clients and always looking to add value. I highly recommend working with Roy and the team at London Honda.

Evgenii Babinets

Great service here picking out my new Civic Si. Sam (Short) was super helpful and courteous, both with getting my finances in order for buying out my previous lease and in sorting out everything I needed to get me a new car that I love. I can only hope my newbie gear shifts will one day be as smooth as the service I got from everyone there. ;) Thanks!

Suraj Joshi

We purchased our 2020 CRV at London Honda and our sales representative Steven Sun was polite and extremely helpful in making sure the process was smooth,seamless and profitable for both parties :) Steven at London Honda is the one you want to have on your team when prepping your new Honda buy .

Jason Green

I had Holly help me from start to finish with Bill helping on the financial paperwork part. Both were very friendly and in no way pushy on anything. I am very wary of car salespeople from my experiences before but this specific Honda dealership did not make it feel like I even had to buy anything, just happy to show me around. Holly was great, very professional and also just a decent person to have spoken with.

Vivan George

Had an awesome experience with london honda, the sales person Steven Sun and the manager Tom. Stevem made sure that we got our CRV and always kept us posted with all the updates.

Kayla Moore

I have a 2018 Honda Civic EX, my second vehicle purchased at London Honda. From the very beginning, there were issues this time. My driver-side window motor died after 2 months of owning the vehicle. It was replaced by London Honda, and is now starting to fail again. I've consistently waited 3-4 hours for a simple oil change at this service centre. It's beyond ridiculous, and I've since gone to Westgate Honda for these services. Prior to ending my services with London Honda, I had paid for a break service in February of 2019. Upon a change-over from winter to spring tires April of this year, my licensed mechanic spouse discovered excessively corroding rear breaks. I called London Honda, was told there was a bulletin sent to London Honda in August 2019 making dealerships and service centres aware of this issue, but that they could not give me a copy of the bulletin. My vehicle is all highway driven, and there is no way in xxxx that rear breaks should be this corroded, especially given that they were "serviced" by London Honda in Feb 2019. Given that the front breaks bear most of the force in these vehicles, it makes zero sense that the rears would look this awful while the fronts look perfect. Even though there was a bulletin put out from Honda Canada, London Honda is refusing to service these breaks because I'm out of warranty based on kilometres at this point in time, even though I was within warranty at the time the bulletin was sent out AND when they breaks were initially serviced. Beyond horrible customer service. Don't spend your money here. I'm to the point where I'm going to sell this car to pay it out, and purchase another make. Given that this is my second Civic and my entire family drives Honda, this is leaving a bad taste in all of our mouths.

Neeraja Chinchalkar

So this review is for their sales service and not about the cars they sell. The salesman was passive agressive and completely undermining me constantly. Did not seem interested in selling a car but was rather insulting me indirectly. I did not buy a car from here, but I was interested in a couple of used cars they had. The salesperson I talked to through facebook, let's call him Mr. A, booked an appointment for me to come see a car from their online inventory the next day. As soon as I arrived there the next day (at 3pm), Mr. A tells me that this particular car (2013 camry) is sold. I was disappointed that no one bothered to let me know before coming in that the car I wanted to see was already sold. I believe it was a sales tactic they were using to push me to buy a more expensive car. I clarified right away that I was looking to buy something cheaper and would like to look at another option that I saw online. Again, Mr. A kept pushing me to look at higher priced cars that I was not interested in nor could afford. When I asked to see the one I was interested in, an older 2008 civic, he kept telling me how it lacks all these cool features that new cars have, after I told him quite a few times that I'm not looking for high tech features, but rather something to get by for a few years (and as if I'd have no idea about the difference between older models vs newer models). I understand that I might be at the wrong place for my budget range, but the one option that I could afford was not being discussed at all for a long time. When I finally convinced Mr. A to let me see the civic, it went smoothly for a bit, I took a test drive, and then asked him for their final price. Again, the conversation was ridiculously annoying and kept steering towards expensive cars that I did not want. If this wasn't annoying enough, they pulled the "we have another potential buyer" trick on me when another salesperson came by and said "sorry to interrupt, Mr. A, do you have the keys to the 2008 civic, I have someone who wants to look at it". I just wanted to leave at that point as I didn't feel like I was being taken seriously and they were just there to play out a script. After leaving, I asked a friend to message them on facebook about the first car (2013 camry). They told him it's still available if he wants to come in to see it. So in short, their ridiculous sales tactics were annoying, they didn't listen to what I wanted, and also lied to me about the car being sold when it wasn't (and if in fact it was sold, they should have let me know, and told my friend that it is sold too so either way there's clearly a lie there). Other than that, it's a honda certified dealership and they do have some nice overpriced options for purchase, but too bad that their customer service is not nearly as good as many other dealerships I've seen.

Susan D Steele

I went into the dealership to ask questions regarding my private purchase of a used Honda Accord. They were able to direct me to the right person who checked the history of services and recalls for my car. Great, friendly and helpful service. Thankfully, my car records checked out great! Confidence in knowing that I made a good purchase. Thank you for great customer service ????????????

Adam

HIGH PRESSURE SALESMEN First visit: I told them right away I am only looking to test drive today and not interested in pricing yet. After the test drive they put a quote in front of me and asked what it would take to sign now. Next visit: Decided to buy a honda civic and needed to finalize paperwork. The finance guy Gianna was terrible to work with. Would not listen to the words coming out of my mouth, only interested in upselling. He seemed extremely desperate to make a sale. Will never buy again from this dealer.

Erica Kaus

I have been a London Honda Customer for more then 10 years. They have always exceeded my expectations with sales and mechanical work. I have always trusted their opinions and suggestion with regards to car repairs etc. When buying my new car recently, they heard my needs and did not try to sell me something I wasn’t interested in. All around great company and dealership.

Becca

Be weary of getting service done here. I own a 2015 Honda Civic that I purchased used 6 months ago, it needed a routine oil change so I made an appointment online to get it done, I dropped off my vehicle in the morning and a few hours later I got a call saying that my vehicle needed a bunch of repairs on the brakes, a $67 oil changed was being quickly changed into a $1300 service, my brakes had been feeling fine to me so I was really questioning why it needed to be done, when I asked if there was any way I could do half today and half at a later date due to my financial situation I was told no that it all needed to be done and that my vehicle was not in a very safe condition to be driving.. I told them to just do the oil change and I picked up my car later that afternoon. I then took my car to another garage for a brake inspection and was told that nothing was wrong with my brakes and that they are still in perfectly safe working condition and that the work should be done in the next 6 months to a year and that I could spread it out over multiple appointments as to not break the bank, this was quite a relief. I am very disappointed in the customer service I received at London Honda and will not be returning to have service done here. Unfortunately I feel like because I am a young woman I was taken advantage of to try and get more money out of me.

Amelia Cervoni

I had a very positive experience with this dealership. Murat was attentive and answered all my questions. He was very patient and not pushy. I've had that experience at another dealership and was pleasantly surprised by his attitude towards me. I would highly reccomend London Honda!

Angela Tavares

We just recently purchased our new Honda CRV and we couldn’t be more pleased. Our sales fella Dave Pope answered all our questions, and he worked with us on a budget. it was an intense process for me that he made easy. We feel that he went above and beyond to make us happy. Even after we picked up the vehicle he kept in touch and asked if we needed any assistance with the technology to not hesitate to call him or swing by and he would be happy to go over all the features. Thanks London Honda for welcoming us to the family ???? We will spread the word!!

Latoya Gray

Amazing service! We went in just on a whim thinking we will never find a car locally that was in our budget with the specs we wanted. Then we got Hilda as our sales rep and she changed everything. She gave us hope. She was so honest and straight to the point with us. I truly appreciated the transparency! The process was smooth and so easy. We've had our car for about 2 months now and we love it! London Honda is not like the others there's no comparison. They are truly in a league of their own.

Michael Ramsey

My local Honda - as far as I know they've generally been straight with me when servicing my Honda Fit. Friendly staff, nice large location, and the drop off/pick up service is punctual. Also they have a sweet classic import Type R on display.

Crystal Park

Really disappointed with my experience at this Honda location. Bill had no problem lying and being extremely smug towards me throughout the entirety of my shopping experience here. No one was really helpful after communicating my negative experience. If this is how customers are treated before purchasing the vehicle, I don't even want to know what it's like when you are looking to service the vehicle. A couple days after my visit I went to Westgate Honda and purchased the vehicle at a higher trim level and at a lower price, all with honest and amazing customer service.

Daniel Romero

At first, i wasn't to pleased as i kept getting the run around for my warranty due to my engine having problems, however as soon as khan from the service team started helping me everything changed! great honest guy, quick, efficient service and will find the best solution for you! Thanks khan! appreciate all you did for me while at Honda Wharncliffe!

Troy Berkelmans

I had a fantastic experience with my time at Honda London. I was looking at they’re new Honda Accord Hybrid Touring and was very impressed with the car, and the service. I even had the pleasure to have both Matt and Damion help do everything possible to save me some money and get me in the new car. If you are looking for a Honda I would definitely recommend coming to London Honda on Wharncliffe Road.

Addison Johnson

Had a flat tire came in and spoke with Avery. He probably provided the best service i've ever seen from a dealership. Very professional and went out of his way to make me leave Honda happy. Also I was very impressed with how fast the team at Honda came together when they apparently were short staffed in the shop. Way to go Honda! Way to go Avery!

Kamran Uddin Ahmed

Best maintenance service in London.Superb customer service! Friendly atmosphere and excellent waiting reception area and not feel bored while waiting for services done, friendly and clean.

Melissa Maclean

My husband and I visited London Honda yesterday just to look at a couple cars and get an idea of what was available. He made an appointment and we meet with Chris Lemon Sarris. He had many great options prepared for us to see. He then told us of a vehicle that just came in that we might be interested in. I was and we took it for a test drive. Chris was great explaining the vehicles history and we spoke of our budget. He worked with us to get the car we wanted within our budget and even managed to get us some extras which was a bonus! I would recommend going to see Chris and the staff at London Honda if you're looking for a new or used vehicle, it's well worth the trip.

Ivan Dinter

Getting a vehicle from Honda on Warren Cliff in London Ontario was an extremely easy and wonderful experience. From the help of Ashley, Tom, and Sam I was able to get a vehicle quickly and easily while going through some difficult times and they made it extremely personal and understandable for me. I will definitely be recommending their service at London Honda for anyone who might be interested in getting a vehicle. Excellent service!

Elizabeth Tellier

I had an amazing experience with Tony and Rob! I was able to find a car that exceeded my expectations but was still within my budget and met my needs and lifestyle perfectly. They truely went above and beyond to make sure I was happy!

Meghan Andrusiak

Every experience we've had at London Honda over the past 3 years has been amazing and positive. The staff are friendly, knowledgeable and professional. In all of the departments, the service across the board has been exceptional. The staff have your best interests at heart and truly take the time to ensure that you are taken care of throughout every step of the process. A very special thanks to Jim who went above and beyond for us and for that we are so grateful! We highly recommend London Honda to our friends and family and anyone looking to purchase, lease or service a vehicle!

Marlon Gonzalez

Sam Short Was the Sales representative and he made sure that I was completely satisfied with the Honda Pilot I bought. He answered all the questions from a buyers prospective and about all the numbers involved on the sales invoice and prove me his personal knowledge about the product he was selling me and I would really recommend to anyone. If you looking for a good quality vehicle from Honda I think you should call Sam Short at London Honda south of the city

Camostealth

Purchased my first 2 new cars from here. The service has always been excellent and Chris has always hooked me up with great deals and been great to talk with. Another bonus about this location is their accessories department which I’ve utilized to upgrade my Civic.

Anthony Jevnikar

It is a good feeling knowing that your car service will be done right, and that your family will be safe driving cars serviced here. It is also nice to be taken care of by people like Danny Bikos who enjoy working at that dealership. Jim Ashton the service manager always has a friendly smile and is open to questions and concerns. Today my son's car needed extensive brake work. There was a question of premature failure of some of the parts, that unfortunately were out of warranty. London Honda made it right, and covered the parts in question. No haggling, they just did it. I would give this dealership and their service staff a 6/5 star rating if I could !

Carla Mcdonald

We recently purchase a used CRV at London Honda from Bryan Park. Bryan provided exceptional service and we would highly recommend him if looking to buy a vehicle. He was very personable, professional, patient and sincere. We felt like we could trust Bryan and that made all the difference. The whole experience was very positive, from the person who greeted us at the door to the added perk of lunch included with cool James on the bbq.

Kelly Sipkens-Smith

Hilda was our sales associate. She was very kind and patient as we explored various options. She was knowledgeable, professional and was able to offer us a really good price very quickly (this is key when vehicle shopping with children). Thanks to Hilda, it was a great experience at London Honda!

Sujith Vj

Great place to get a Honda from. I got a 2017 Honda Civic EX last week. Gianni and Holly helped run the process of financing my car with ease. I was well taken care of and the my car as well before it was handed over. Many options to choose from, with various packages which I was not bound to, to purchase. Overall had a great experience with my first financed car. Thank you. Really enjoying my car, thanks to the two who helped. From the day I first test drove the car, it took a week's time to deliver it, only because the car was being taken care of and made sure it was up to par during delivery. Dealer service was a bit pricey but it feels worth the buck when you get service like that and the condition in which you receive the car.

Roman Naghshi

The Mechanics and Service workers are fantastic, but I did not have the best time with one of the Sales Reps. If I’m not mistaken I spoke to Tony, and he was too serious and was clearly not in the mood to be selling a car. He did not share the same enthusiasm as I did. Instead of attempting to give me reasons to purchase an Accord, he focused on disproving my views and how I felt when I drove the car. Furthermore, he spent more time asking about my Civic than going over the benefits of the Accord. I’m quite a positive person, I stayed respectful, but he was ruining the mood. If you are not happy with your job or if you are not in a good mood, does not mean you put it on the customer. Yet, I did come back because I did not want to jump to conclusions too quickly. Hilda is the definition of a superb sales representative! She is extremely kind and considerate and will try her very best to inform you as much as she can about your possible purchase. She is extremely organized with coloured highlighters and strives to make sure you have everything you could possibly need when you purchase the vehicle, so there can be no unexpected future costs. This world needs more people like her! If you’re looking for accessories though, Avery is your guy! He’s knowledgeable and is excited to speak with you. Calm and composed, he finds exactly what you require and for the best deal possible. He is efficient and I did not just see him as a London Honda Employee but as a true friend that you can talk to. To conclude, there are always bad apples in a tree, no matter where you go. And I would recommend everyone to ask for a different sales rep, if they do get an individual such as “Tony”. Not just at this dealership but at any dealership. Doing so has more of an impact than just my words through a review. Thanks London Honda, I hope to be back soon!

Chris Toplack

My wife recently purchased a new 2019 Honda Civic from London Honda and I was thoroughly impressed with our entire experience. Plus, the facility was incredibly immaculate. Bill was a consummate professional who possessed great product knowledge and made the entire selection/purchasing process far smoother than what I am used to at other dealerships. Top notch! From the finance perspective, Chad was remarkably supportive and his insight was extremely valuable. Overall, I cannot recommend London Honda enough.

Erik Von Handorf

My daughter had been going to college at Western Univ and was about todrive her 2001 Civic home to Dallas. I booked a service appointment online (easy) along with a lengthy list of items that I wished to have done before having her drive a 20-year-old car almost 1500 miles each way. From Dallas,I had extensive and detailed discussions with the Service Manager, Jim Ashton, regarding the work, pricing etc. The car had significant problems, like an oil leak, a blown AC compressor, issues with the brakes and an SRS light that stayed on (thereby preventing the air bags from deploying in case of an accident). Jim was always candid and transparent with me, giving serious and helpful advice, as well as seeking my input, before the work ever started. The bottom line was that I spent several thousand dollars, and the work took several days, but my trust was rewarded with a safe, pleasurable drive to Dallas (I flew to Detroit and met her there as I had no essential business in Canada during the pandemic). The car rode so smoothly, and was so quiet at stop lights (after getting a recommended change of spark plugs and a valve adjustment, as well as a four-wheel alignment) that I was amazed and felt like I was driving a new hybrid. Reviewing the pricing, line-by-line, after the job was finished, left me pleased and convinced that, contrary to popular opinion, the dealership's pricing was in line and competitive with pricing at independent service installations. I have recommended heartily to my daughter that she continue to have routine maintenance service done at London Honda throughout the remaining two years of her PhD candidacy at Western University in London

Mark Barrett

We had a wonderful experience with London Honda. The Sales people are very kind and answered all our questions with a lot of knowledge, and the finance department did not oversell, but they offered all the options for us to consider in a low pressure kind of way. And on top of it all, we LOVE our Civic. It is so comfortable, great gas mileage with lots of room for a smaller car. I highly recommend London Honda. And I highly recommend the Civic.

Emma Catherine

Going to London Honda has been a family Tradition. I was happy to continue that tradition and I bought my Fit last year. We did have a little hiccup with my car needing to have something fixed (it was bought used), but the London Honda staff made sure I was taken care of and made things right. Thank you chad for the amazing service!

Tanya Susan

Steven sun is an awesome person. Got my 1st car and he helped me to get the car!! Had an excellent experience there with him.

Bart S

The staff here will do everything to make the sale, including offering empty promises. I've purchased a used vehicle recently from this dealership and it's been an absolute nightmare dealing with their service department. I've have nothing but issues since day 1 with the brakes, that I was told would have been taken care of before I even picked up the vehicle. These issues include worn out brake pads, warped rotors and a very noticeable brake grinding noise when stopping. Somehow, this vehicle passed safety WITH WARPED ROTORS by their "certified" service team. Turns out, the 90-day warranty doesn't mean much cause it took 3 visits over the course of 2 months just for them to replace things that didn't fix the problem. They couldn't schedule me in earlier due to service being busy with everyone getting ready for the winter, but after 2 months and me sending them the bill from another dealership performing the service they did not want to do (under warranty), they used the fact that I've been driving the vehicle a while and things happen... Even though I called them with complaints the very next business day after picking up the vehicle and the whole thing was delayed due to them. They will be kind and courteous, but in the end, the service team here offers no results. Please be aware of this if you are looking to buy a vehicle from this dealership. One trip to another dealership and they've fixed my problems and haven't needed service since. Been arguing over this for a while now. Their service manager even failed to get me in touch with the senior manager, after promising to do so. They've been "yanking my chain" non-stop to the point that I've contacted the Better Business Bureau in hopes that they can assist. Terrible service. 1/5. EDIT (response to Honda's reply): I have not had any contact with any senior manager. The warped rotors was mentioned in prior to the service done by the outside dealership, this is evident through email chains, including one with Bill Sluys (Financial manager) that I spoke with since the other staff was not returning any of my attempts to make contact. Thank you for supplying me with additional evidence, as your response does not coincide with the email chains that we have. You tried to defend yourself and just gave me additional evidence in your sneaky ways to NOT do any work under warranty.

Rachel Janzen

(Stars for service - N/A for sales) This place is very much my "If I had to pick a dealer" for service. You will pay dealer prices, so I typically take minor service (oil changes, etc) elsewhere - but they have reliable service (in 3 years of requests, only one error that was fixed for free) and their service personnel are excellent. Nearly no pressure tactics. Only experience I've had with sales was very funny - I was looking at the new Civics while my 2008 was having its wheels swapped last year, and was approached by a sales person asking if I was looking to buy. When I said my 2008 was in service, he said "Oh, so you won't need a new car for a while yet" and immediately switched from 'sales' mode to just talking about the newer models they were expecting next (this) year. Always nice to see that kind of faith in the brand and longevity of a vehicle.

JD Patel

Now, it's more like family feelings!! Rob, Ashley, Hilda, Chris and all others are super good at their job. Very friendly, very kind and always try to get you the best promotional offers ! Thanks a Lot. Highly highly recommended ????

Vishnu Baby Kumar

Friendly and courteous staff. Had accompanied my cousin to get his Honda CRV serviced. We were taken care of Khang Dang and I must say, he is one enthusiastic and knowledgeable guy and clearly briefed us at every step of the process. Even surprised us by providing a discount at the end. I was impressed by all the Covid precautions that were in place and felt safe during my time waiting.

Reid Thornley

We had a great experience buying an Odyssey from Rob Laithwaite. You can tell he's a seasoned salesman: very comfortable with the whole process, knowledgeable, and generally took great care of us. I'd go back to Honda again, and would specifically seek out Rob. Well done!

John Tiessen

Back in February, I emailed Dave Pope requesting info on company discounts. Within a couple weeks I was driving out with a brand new 2017 Accord Coupe. London Honda, and Dave Pope in particular were more helpful than I could've imagined. I had never purchased a car, let alone a brand new one from a dealership before and I could not have been more comfortable during the entire process (even though at that time the dealership was undergoing renovations). Yesterday I took my car in for its first service appointment. Again, incredibly excellent service. Very fast turn around and took care of a quick sunroof adjustment. More impressively I was concerned my floor mats were starting to wear through after only 6 months so they simply ordered me a new set - free of charge. I would not hesitate to recommend London Honda to all my friends and family!

Matt

I've purchased 5 vehicles so far from this dealership. Mainly to upgrade to a newer model. The service has been by far the best in town. With reasonable pricing. As from the photos. My civic bought new and fully maintained by honda runs absolutely perfect. Always keeping it's style even after 12 years of daily driving. My wife currently drives a Honda. And if it wasn't for the friendly help from Roy. She wouldn't have grown to love the brand as she does now. Thanks to the staff at London Honda

Gus Vardas

I went into London Honda with a friend who was looking to purchase a new Civic. I was so impressed with the level of customer service that I decided a few days later to return and inquire about purchasing my own new vehicle. My sales person was Billy and he was exceptional. We had a good discussion about my needs before moving on to physically looking at vehicles. While looking at the first couple of vehicles I realized it was not the model I wanted and Billy quickly adjusted by offering me another option. While discussing the details of my budget he paid close attention and was very quick to get all of the ducks in a row so I could make the purchase. Once all was said and done and financing was approved, I was offered a couple of options for scheduling a pick up day. Unfortunately the only day that worked for me was a day Billy was scheduled to be off. This wasn't an issue as Billy agreed to come in on his day off to ensure my excellent customer service experience was completed with him just as it had started. This is not only my first brand new vehicle, it's also my first Honda. I am in love with my Honda Pilot and I look forward to my future dealings with London Honda!

ROHiT VAiD

Great place for new as well as used cars. I bought all my cars from here. Super friendly staff. Steven and Jeff are very professional and know their job well.

mayur rajpara

I gave my honda civic for service with diagnostic check and repair in December. I drove only 5000km and it's started knocking sound in engine. What's meaning of paying huge bill in December???

Gaming Grandma

Good cars, excellent non pushy help. Paperwork took 2 hours

dimuthu hemachandra

This company is terrible at the after service they provide. They are very keen and helpful at the selling stage. After that they don't respect the customers at all. I took my Accord to get the tires changed couple of months ago and they have done a terrible job at it. Rims were scratched and the tire pressure sensor was on, automatic head beaming was not working. I tried to reach them for three weeks. Every time I called them, they transferred the call to the service department and nobody answered. Did not get back to my e mails either. Then I took the car in after booking another appointment. They promised to give the car back on the day after and then postponed it by another two days and the day that I supposed to get my car, they didn't even get back to me until I asked. Then they said the person who is responsible for that is not at work and I had to wait till the next day. After showing them how unhappy I was, they quickly pushed it and got it ready at the end of the day. Even after all of this, the tire pressure sensor light was keep coming on and took it two other times to check it. All they did was filled air and said the air was low. Now I have booked another appointment to get it checked again. This is just frustrating and wasting my time and money.

nigel lopes

The buying experience was top notch from start to finish. Sales representative Holly was really helpful throughout the whole process and the dealership is very comfortable and everyone there is friendly and professional.

LIGHTFOOT REPORTING SERVICES

I purchased a 2011 CRV last year from London Honda. I had never owned a Honda before but was influenced by their marketing and reviews from Honda owners. I was and remain very impressed with the vehicle. …

Bruce Wayne

It was clean and they treated me well even though I was just in for some recall work, even gave the old girl a bath for me. Distancing is kind of on you while you are there because all the seating is open but found a corner by the window to get my space so it was ok. They were quick to get me the appointment and I was only there about an hour. No complaints.

Ha Pham

My friend helped me take the car there for oil change. They advise do many things not necessary. The filter for oil and cabin was just changed last oil change. It’s not too long to need a new one. He believed what service advisor tells him, until he get home and I check the price list. Too expensive.

Paul Andrusiak

I had a great experience leasing and servicing a vehicle through London Honda. I feel valued and respected as a customer. Jim and Khang in the service department deserve a special thanks as they have been exceptional. Big thanks to the whole London Honda team for the great customer service.

Jenn B

Purchased a new (to us) Civic recently and very happy with the service we’ve received! Had a bit of a funny delivery with a hiccup - the car died on us just a few hours after picking it up but Chris handled it quickly and efficiently even when we had called him after hours. Had it towed to the dealership and had a loaner delivered to us the next day. Had the car back within 48 hours (this happened over a weekend) and good as new. Great, speedy service. Thanks a bunch to our salesman Chris for his friendliness and all his help, to Tom in finance working out the best deal, and to Jim in service for his help and getting our car back to us quickly!

Annie Xu

I would love to introduce my salesman, Steven Sun, who is really helpful and warm-hearted. He did his best to satisfy what I need, which made me feel really appreciated. When I was confused about the car functions and lease information, Steven always explained to me patiently. I enjoy my experience in Honda a lot!

Bill Meunier

Was in for a recent service. It was the third one for us and our new 2019 Honda CRV Touring. We are new to the Honda brand and I must say we are impressed. Our last two services we were met by Dave at the service centre entrance and my wife and I were impressed with the professionalism displayed and just how smoothly the service process went. We loved the txt updates for the vehicle and we left special instructions for our vehicle NOT to get washed and every time with no questions asked Dave made sure it happened which put us at ease after this last visit that this wasn’t going to be an issue going forward. I wish all our previous service centres were this organized and well staffed. I would not hesitate to recommend London Honda to any of our relatives or friends and especially their service centre, especially Dave who always meets and exceeds our expectations. I hope managements takes the time to read these reviews and recognize this department for The excellent work they are doing!! Thank you Dave!

Maria Bradshaw

Huge THANK YOU to Sam , Chris, Reese and Tom for making my experience at Honda a pleasurable one. To Chris for always being available when I called or emailed and introducing me to Sam... Sam for your sense of humour and patience with all the test drives! Reese for handling my trade in and making it disappear and lastly to Tom for handling all the financing!! I know that all of this is part of your job, but you made me feel good about the decision I made with absolutely no pressure!! Being in the service industry myself it is a pleasure to see a TEAM in action... for me, a TEAM that truly enjoys their work!! I HIGHLY RECOMMEND LONDON HONDA????????

russell Gars

My wife Sarah and I want to personally thank Peter Park, Chris Lemon-Sarris and Ashley Rose for their exceptional customer service and for their professionalism. They always go above and beyond for my family and we are grateful for that. Thank you for making us so happy!!

Stephen Testa

Absolutely 100% satisfied with the service from Sam in the sales department. I am in love with my 2020 civic sport coupe and Sam knew exactly what I wanted. He is my go to guy now for car sales and would highly recommend him to anyone.

Logan Wills

My wife and I bought our first ever vehicle from London Honda. It was actually the first stop on what we planned to be a few test drives. Then we met Rob (always ask for Rob). He was incredibly helpful through the whole process and even though the process has changed a little due to Covid precautions, Rob wasn't pushy and "salesy" at all. He was just a good friend laying out the options. I can't speak highly enough of Rob's service and the service of this dealership enough. Would HIGHLY recommend if it's for your first car or your 10th car.

Debbie Inwood

They did a good job in a timely manner however, as is true for most repair shops they try to upsell work that may or may not need to be done. How do you know what to trust? I want to keep my car in good working order and not void my warranty without having to spend more money than expected at every visit. When you look at maintenance schedule for other vehicles, Honda always has more to do which adds to more money spent. This may be my last Honda if I keep getting this.

Aakash Dave

It is very sad to see how their customer service has degraded so rapidly in the last 6 months. I bought my Honda Civic from here in April. My experience buying a car at London Honda was above and beyond. I referred my friend who wanted to buy the same car after 3-4 months and he had a really bad experience, he was basically kicked out of the showroom just because he was trying to bend the prices. My girlfriend was in at the service center to get the oil changed (we are co-owners of the car) and she was asked to give the key. At the moment she did not know how to take out the key from the key fob, so she asked the tech there to help her with the same. The tech started talking to her disgracefully and said it is not funny to not know how to remove a key from the fob. His behavior was extremely rude and impolite. I understand these are difficult times and customer service is a challenging field to work in, however, I and my girlfriend both work in the customer service field and felt that this behavior towards any customers should not be tolerated by such a prestigious brand.

Morgan W

I had a great experience at the London Honda dealership. My sales associate Doug Taylor has a wealth of knowledge about Honda vehicles and helped my wife and I decide on the right vehicle for our needs. I’m very happy with my experience and my new 2019 Honda Civic!

John Smith

Repairs fails: I really wanted to like them. I gave them so many chances over the years as their location is so convenient with a shuttle to my workplace. We returned several times for A/C repair, spending over $1,000 overall as it worked intermittently over two visits to repair it. The third visit they said the compressor they installed 14 months ago needed to be replaced along with the A/C clutch for an even more expensive job. I said it was ridiculous a Honda part would fail like this, and the A/C never worked that great since their attempts to fix it, and their only response was that it was rusty and it can happen. Took to another mechanic, he said the condenser was the problem and replaced the condenser for 1/4 the cost and A/C has been working fine for two years so far. After one of our A/C repair visits, the fender liner wasn't fastened and got chewed up by the tire. We took it back and they fixed it free of charge. I inspected it this time and one of the parts was installed incorrectly. We took it back again, and they fixed it free of charge. I inspected it again. They used zip ties in some spots instead of clips like from the factory. I gave up. We went in for the airbag recall and while we were there, got our tires resealed as they were slowly losing air. When we got the car back, the tires lost air even faster. Took it back and they fixed it properly. About 8 months after the air bag recall, the Honda emblem on the steering wheel started delaminating. I complained and they said they didn't change the airbag cover as it's not part of the recall but I noticed it looked slightly different than the one we used to have but thought at the time it was part of the recall. There's no way I can prove this so, I'm out of luck. Taking the car back there repeatedly for mistakes they made was awful. The service manager seemed apathetic, perhaps mildly concerned, but no one there truly apologized. At one point I tried to appeal to them, in a respectful but concerned tone, highlighting how I was there for the third time because they haven't done the job right, and that I expected the fender liner to be fixed completely, the manager simply said it should be and the service advisor said "okay, let's hope so." No apology or "sorry for the inconvenience. Somewhere during the screw ups I asked for "something to make it right" and the service manage offered me a free oil change. I asked if he could also throw in a rear differential fluid change as that was coming up on the next service interval and he said he could discount it but had to charge me. What an insult, to be subjected to their mistakes and their only compensation is just fixing the mistake without apology. I've ordered parts here before, doing my own work on my cars. One part came in damaged (no problem, I know it happens). But it took my inspection of it while he rang up the bill to notice it. I pointed it out and he inspected it and shrugged and said he'd order another one. I wasn't expecting a profound apology, I would have accepted a "oops, sorry about that" or some acknowledgement of the inconvenience. Nope, he didn't care. The parts counter guys seem like they have better things to do. I'll never go back to this "stealership" given the awful customer service and incompetent work they did. Even for parts I now travel further to Westgate to give them my business instead. I have no experience purchasing a car from there, but the service and parts department are simply awful and mediocre respectively. I expect a reply to this comment to the effect of: "we're sorry to hear..." or "please contact..." No, London Honda, you aren't sorry and I won't contact you. I gave you so many chances.

Raj Soni

Bought this beautiful used honda accord recently. Short answer they are worth extra 1-2k compared to market close your eyes and trust me. …

shengkai Cheng

强烈推荐Steven，我们可以中文交流无障碍，服务特别耐心，真心推荐. I just picked up my vehicle today, I would like to take a minute to thank Steven Sun and all the London Honda team members. Steven is my salesman, I have visited a lot of dealerships but I have never met any sales person like Steven, he is very knowledgeable and patient. He can explain everything with simple words which really helped me easily understand the vehicle. Again thank you Steven! If you need a salesman he is definitely the best!

Louis de Geraringa

I had an excellent experience with London Honda. Bryan Park was great to work with, very thorough and knowledgeable. Was happy to make a deal with them and would difinitely consider them in the future.

Haoyu Kong

I recently leased my first car (civic ex) in the store. The seller Steven Sun offered a lot of help. He explained the function of the car and some dope feature very well. And he is the only seller who will site beside u when u are doing test drive and he was demonstrating the awesome feature of the car during the test drive. Another bonus for him is he can speak English and mandarin fluently. Moreover, He tried his best to got the best leasing price for me. I saw his patient, effort during this process. I finally leased the car with his help!!! If u are looking for help about buying a car from the store. He is the best!! 中国的铁子们 买本田找Steven就对了！可以加他微信了解更多关于本田的信息。微信：442516971

Nancy Roberts

I had an awesome experience with Holly Perry What I liked most is she told me anytime I need help with something to do with my new Honda CRV just give her a shout. Holly works at Honda London Wharncliffe.

Fiona Cosman

Dealing with Doug and Jeff has been amazing. Incredibly helpful and understanding. All the staff are courteous and friendly. I would highly recommend this dealership.

steve cauduro

First time dealing with London Honda and it was a great experience. Rob made us feel welcomed, answered all of our questions and we didn't feel rushed or any pressure at all. We test drove 3 vehicles to determine which one we liked the best. Rob took us on a tour of the facility which gave me a better understanding of the dealership and how they would take care of my car. All other staff that we came into contact were very friendly and always asked if we needed assistance. Ashley-Rose was great dealing with and also Tanner! I will post future updates on Service visits once i experience them. thanks London Honda!

Zahra Farid

Super pleased with my experience at London Honda! With Tony Dani’s great service and help, I purchased my first car! Tony made it easy to find the right car, he is very patient and accommodating! I test drove multiple cars before deciding on the right one, and when I did, got to sit down and work out a financing plan that fit my budget! Overall, I had a very smooth and pleasant experience purchasing my car with Tony’s help at London Honda!

Tony

Great Honda dealership! I got my civic serviced, staff very pleasant! I would like to thank Avery Kinchlea for his knowledge on Hondata. I love the tune!!

Flori Redzepi

I recently purchased a Civic at London Honda, from Roy Ellis. Throughout the process of purchasing the vehicle, Roy was very helpful, and wanted the best for me. Everything went perfect! I would highly recommend paying Roy a visit!

Wyatt McManus

I got my first set of winter tires from here, even though I own a Dodge. They offered quick and professional service and I got a great deal on some B F Goodrich tires. Danny was my service adviser and I have only good things to say about how I was handled as a client.

Usman S

As other reviewers shared below, their service department can be summed up very simply: “upsell, upsell, upsell.” Moved to London in June 2019 and I’ve already had 3 separate issues with this dealership’s service department. I used to go to Cambridge Centre Honda for all 4 of my family’s vehicles (2 Accords, 1 Civic, 1 Pilot) and never had a single issue or complaint with them over 10 years. Take your Honda to Cambridge Centre Honda - it is worth the extra drive. Feel free to reach out if you would like details about my experiences here. EDIT - Reply to London Honda: You only refunded me for a diagnostic fee which simply came to the following conclusion: "Yes, you need the exact service that you originally requested (transmission fluid drain & fill)". I wanted this service done regardless of my other 2nd gear issue; your tech claimed my 2nd gear (6 speed manual transmission) issue was also resolved with this service. It was not. Therefore, I believe a refund for the diagnostic was quite a reasonable request.

Hala Farhat

I just purchased a Honda HRV at London Honda and I am very happy with my purchase. Bryan Park was very attentive and took the the time to explain all the features of the car to me, He also followed up with me few days after my purchase to make sure all is good with my vehicle. I highly recommend London Honda and Bryan Park helped me out with few extra things for the car and he will do the same for you. Thank you very much Bryan.

nasra moalin

Steven Sun was my sales associate. He was very kind and respectful. He was knowledgeable about the cars and understood what I was looking for. Overall, this is my second time buying a car from this location and both experiences were great.

Carrie Gentile

I had a great experience from beginning to end with Sam Short at London Honda. He was easy to work with, extremely friendly, very accommodating and worked with me to get me the vehicle that best suited the needs for me and my husband. I would highly recommend working with Sam and will definitely be doing business with him in the future. Thank you Sam for the great experience.

Jihad Al Kharbooshi

I purchased a Honda Civic couple of weeks ago at London Honda and I am satisfied with my purchase. Bryan Park was nice, professional and reachable. He took the time to explain all the features of the car to me and he also followed up with me few days after my purchase to make sure all is good with my vehicle. I highly recommend London Honda. Thank you Bryan.

Jithin Tom

This is one of the best Honda dealerships I've been to! All the sales reps, especially Briar Watson (whom I dealt with) is really nice and kind. I already had a 2016 fit and I went there with my friend to help him get a new civic. He signed …

Gigi H

My partner and I have purchased 2 vehicles in the past year from London Honda and have had an amazing experience each time. Our first time Reece was our salesman and he was incredible, he took time to walk us through everything and make sure we picked the right vehicle for our needs. Our second time, we had Dave as our salesman and Reece who appraised the vehicle we traded in. Our second time was just as great as our first and Dave helped us trade in our vehicle and made sure we got exactly what we wanted! Gianni also helped us so much in picking an extended warranty that fit our finances and needs. We always feel so comfortable and welcomed at London Honda and definitely will continue coming back and recommend to friends and family.

Eric Thiessen

My wife and I recently purchased a Honda Pilot from London Honda. It was clear they really wanted to make a deal with us and they tried to accommodate us as much as possible. I do believe our sales associate Tom Yang really did try to get us the best deal possible, going back to the manager to nagotiate a lower price several times until we reached an agreement. Overall our experience there was positive.

Brady Hopper

Just purchased a civic sport. Couldn’t be happier with it. My sales rep Billy really showed interest in what was best for me rather then just trying to make a sale, continuously going back to talk to his boss for us until we could agree on something. Left London Honda really happy with the service and the vehicle. Thanks Billy.

Jody Dunn

Had a great experience at London Honda. We used Bailey as sales representative and he was fantastic. Very knowledgeable and courteous. We are very happy with our new Civic.

Josh Cowan

Have to say London Honda was a huge help, and Bailey made it extremely easy. Well worth the two hour drive to go up there and grab my new car. No games played, extremely impressed with how it all turned out

Syar Ahmadi

I bought a new 2020 Honda Civic Sport Hatchback back in March and I am pleased to say that I’m thoroughly enjoying my new car a few months in now. Special thanks to Holly for the great experience and awesome customer service. 10/10 would buy again.

James Thomas

I have to share that I went to this dealership and had to deal with manager Bill, he made me feel so terrible. He knows how he treats certain people. I would send a message to the owners to observe how he is looking at and treating certain …

Pingkan Pangkey

Our salesman Adam Deary was awesome! Very helpful and willing to work with you. Highly recommended! Been a London Honda customer for the last 7 years now and I'm happy with their service! :) Hope they continue making their customer happier! Will be back! :)

Lisa Bourque

I never post reviews but I was so impressed with the service at this Honda location I feel obligated to. I recently bought my first car here. Rob and Chris were absolutely fantastic. They are great at what they do and make you feel very comfortable. They were so patient and ready to answer any questions I had (alot of them!) and explained everything in great detail and easy to understand as a first time buyer. All of the staff had smiles on their faces and the atmosphere was all around very welcoming. You can tell they enjoy what they do and that they truly care for their customers. I cannot recommend this place enough!!

Ali Alsadaani

If you ever choose to come here and sell or purchase a car without even thinking about it ask for tony dani great customer services easy going guy and really helpful I’ve done a couple of business with him and he gives me the best deals I highly recommend you go in and ask for tony dani and he will help you make the right choices.

Tyler Hook

My wife and I were in the market for a new vehicle as our family expanded, we contacted Honda to see some pictures and get more details about a few used suv’s on there lot. Tony our sales person got back to us promptly on his day off and made sure we received everything we needed and answered every question we had. Highly recommend Tony if your in the market for a new or used vehicle!

Otis Martin

My salesperson was Rodney and he was great. He made the purchase/leasing of my vehicle and my wife's vehicle so easy and enjoyable. His knowledge of the Honda product line up was unbelievable. The other staff in the dealership was friendly as well. On your next vehicle purchase go see Rodney, you won't regret it.

Eric

Very professional dealership with very fair prices and good inventory levels. Chris Butters runs a tight ship.

Sara Koyounian

This was an awesome experience! When I arrived at London Honda I was warmly greeted by the sales manager Chris. He walked me through different options and helped me find the perfect car for both my personality and budget. I then purchased a Honda from Jeff and had a wonderful experience. He was friendly, knowledgeable, and made purchasing my new car a breeze. He walked me through everything from all the features of the car, the paperwork, and answered any questions I had. I love my CRV! I will definitely be purchasing my next car at London Honda.

Alexis Albert

Do not shop at this dealership. I have never been treated so awful. I purchased a defective daytime headlight for my Honda civic hybrid. When I tried to exchange it the parts worker Brain accused me of breaking the headlight. I paid 300 for this light and all I wanted was the product I paid for. Brain continued on to tell me that their was no way they sold me a defective part. The same guy also told me the part was not in when it was sitting on the shelf. Awful customer service. Def lost a customer.

D.P. Althouse

We just purchased a used CR-V at London Honda. Steven Sun (the sales rep) was excellent. No BS, no unnecessary sales pitches. He was direct, communicative, answered our questions, and was a pleasure to deal with. We will definitely go to him when we purchase our next vehicle. I 100% recommend him.

London

Small parking lot for a dealership. The staff is friendly but always busy. Anytime i have booked at this location, the wait is a while. Other than that this location is great. The prices are fair and they address any other issues you may have.

Rania Abdelkhaleq

My experience with London Honda as a first time buyer was exceptional from start to finish. Tony and Chad were both very honest, helpful and made the process very easy and stress free. They were so patient with all my questions and made me feel so welcomed and at home. Both went above and beyond to help me without making me feel pressured to make any decisions I wasn’t sure about. I’d definitely recommend London Honda to anyone looking to get a new vehicle.

Brooke Howard

First off just want to say thank you to Holly Perry and the team at London Honda!!!!!! Just picked up my first car last week and the team at London Honda we able to get me everything I needed without feeling pressured in anyway.

Andre Houston

Great service the staff very clear professional about their work clean fresh environment i would recommend ,everyone to come here

Sorin Lapadat

I've been with London Honda dealership for the past 14 and this experience was no different, in fact was one of the best. Roy has been very helpful and accommodating as always. Very professional and understanding of my needs and requirements. Very prompt answering all my questions and concerns. Great job! I always have recommended and will continue to recommend London Honda to everyone I know!

leona pinto

Got good impression in the first visit to London Honda. We just reached the showroom a few minutes before closing time, the person who received us was STEVEN SUN, very polite and friendly. He greeted us wholeheartedly with a bright smile and given all information understanding our request. That moment was excitement meets expectation. The team, specially Ashely, Steven and Rob, tried their best from their side to give us the best possible deal and make us part of Honda family from London Honda. If anyone planing to buy a car, we recommend London Honda????????.

Kelly O'Brien

My experience at London Honda was great! Tony did a great job of showing me all the features in the vehicles that I test drove. I'm very happy with the selling process. Drove my new (to me) SUV home today!

Rita Raka

Tony at london Honda made my experience so smooth and amazing!!! I definitely recommend going to him! He found the perfect car for me and I couldn’t be happier ????????????

Angie Arnold

What a great experience I had with London Honda. It all started with an online enquiry that was promptly replied by Larissa. She then set up an appointment with Murat, who was amazing! Murat was patient, knowledgeable and very professional throughout the whole process. Murat helped me choose the perfect car to accommodate my needs and budget. Then I was introduced to Jeff who did the financing and all the burocatric part of the deal. Overall this car shop experience was easier than I ever expected. Thank you guys, you are one heck of a team. Honda is lucky to have you represent the brand.

Jayne Bradley

I was having an oil consumption problem with my 2015 Honda. I had expressed my concern on several different visits to Honda. I was getting close to the end of my extended warranty when service manager Jim Ashton took my problem seriously and did a complete inspection on my CRV and a 3 part oil consumption testing. Due to his professional inspection & service my warranty covered a replacement engine & labour. Thankyou for your excellent service. Jayne Bradley

Gary Rogers

I recently had an issue with this dealership regarding my winter tire package installation. I reached out to them, and in the end, they did correct the situation. They did ask that after our interaction, if I could leave them an honest review, so here it is: No, I don’t think London Honda, or anyone, deserves an award for correcting poor practices only when called out on them. In the end, they’ve only done what they should have done in the first place -without all of the fuss. That said, many businesses won’t hear you out, won’t address your complaints, and won’t own, or correct a mistake. London Honda did. I certainly don’t want to discourage that kind of behavior. I think it’s a big step in the right direction. In July I purchased a vehicle from London Honda, and as their summer winter-tire sale was underway at the time, I purchased a winter tire package that London Honda would store until fall. I paid for what I was told was a high-end winter tire package, that was a great match for my car, and was at a really great price. When I finally got to see my new winter tires (after my car came out of the tire swap service in the fall) I was surprised to find they were of low quality, in rough shape, and not the recommended fit for my vehicle. The price of this set was substantially less than what I had paid for. When I brought this to London Honda’s attention, I was given excuses that honestly made no practical sense. Regardless, they did acknowledge the discrepancy between the price I paid, and the package I received. They were able to remove that set, and replace them with an appropriate set in short order. They also acknowledged that I had a less than ideal sales and service experience with them so far, and gave me a vow to do better in the future. Though I do wish my experience with them had started a little more positively, I’m happy with this turn-around, and it has gone a long way to restoring my confidence in them.

Carol-Anne Paré

I had the best experience leasing a vehicle from London Honda. Tony Dani assisted me in getting my Honda Civic LX sedan. With Christmas approaching the interest rate was the best as well as the added incentives that was available to me. Tony was amazing. I even got a phone call today asking how my drive home was as I’m not from London. I got the car online with secure procedures which made it easy fir delivery. I would recommend giving Tony Dani a phone call at London Honda!! Best experience ever and I will be going back for my next vehicle. ????

Margaret Cheyne

I picked up my Honda CRV July 15 and I was so impressed with the whole process when looking purchasing and picking up my car. I am sure that had a lot to do with the product advisor Bryan Park. He was very personable, knowledgeable and friendly.Thanks again????

Debbi

Very friendly and informative. Answered all our questions and showed us all our options. Clean environment, courteous staff, they even stayed open late for us without rushing us.

Nadia b

Chris Lemon-Sarris was super helpful, patient, and easy to deal with. Highly recommend!! He and the team at London Honda went above and beyond and I'm very happy with my new vehicle. Thank you!!

R Simpson

Called today, December 10, for a passenger side airbag recall that Honda has issued. Gave the gal the information from the letter and she asked for my phone number. I gave her my number, which is a different area code as we have recently moved here, and she said, 'you have never been here before.' Not Welcome to the area' or any such thing. She checked to see the part was in stock and said it would take 1.5 hours to complete the recall. I was then informed that the next available appointment was December 27. I asked why so long out and was informed they had 'many winter tires to change. I mentioned that Honda said the front passenger seat should not be used until the recall was completed and perhaps the recall should take priority over winter tires. Feeling not so welcome I said I would call back if I decided to use their dealership. My background is in the Customer Service Industry with over 20,000 customers and 40 employees. This Service Department needs some retraining, especially when you consider the fact that the Service Department is a Prime Revenue generator for these dealers. Owners response is all vanilla. Nothing was resolved or rectified. Obviously more than the staff could use some training. I found another Honda dealer that offered a timely Recall service and welcomed my future business.

Brenda Pace

Too bad that I can't select zero stars. That is what they deserve. My husband got a quote from them. The figures didn't add up. When i questioned them on this they confessed that the trade figure showing in their minds had the tax saving …

Erin Murphy

Just picked up the used Pilot we bought. Billy Young was our advisor/salesperson. I’ve bought a number of vehicles and this was a seamless experience. Great vehicle. Billy was very knowledgeable and just gave us the info we needed to feel confident in our choice but we never felt the pressure to buy. I felt respected which is definitely not something I have felt when I have gone to purchase a vehicle in the past. Will be back to London Honda (where we have purchased used vehicles in the past) and will definitely want to have Billy as our salesperson/advisor.

Mike Mather

I'm very satisfied with my purchase from London Honda, and the after the sale service I have received has been great! I would definitely recommend the team at London Honda

Emma Cadotte

I recently purchased a CR-V from London Honda with the help of Bryan Park. Bryan was extremely personable, professional, answered all of my questions, and was very easy to reach when needed throughout the process. We even had a mix up with some weather proof mats for the car and Bryan promptly corrected the issue, quickly securing great winter mats for us. We are very pleased with the service we received at London Honda with Bryan. Thanks again!

Js

The parts prices at this location are pretty absurd. I was able to order the same parts from Toronto Honda, pay $60 express shipping to my door next day and still saved $150 over my quote from London Honda. I did end up buying some plastic fender liner clips from this location and was charged $40 for 3 clips. They turned out to be the wrong ones so I returned them and found the proper ones at APC for $3. I will not likely purchase parts here again. EDIT: I understand the no return policy on parts but if you sell me the wrong parts, you will be receiving them back. You can't honestly say you are aligned with other Honda dealers in pricing if you quoted me $335.38 for a clutch pressure plate, and Toronto Honda sold it to me for $271.45. I had no issues with any of this, I will pay a bit more to get it same day, Taylor and Andrew were great to deal with and followed up when I ordered parts, the bad review is for the poor attitude and service from the parts manager. I specifically called in to advise the parts were not correct, they had been opened, and I would be returning them because I'm from out of town. I was told they would be accepted this time due to the fault being on you guys. Brian however seemed unaware until that moment that they had been opened, and made it pretty obvious he did not want to help me. An apologetic response gets upgraded to a 3 star review, arguing or lying gets you downgraded to a 1 star. Have a nice day.

Christie Mullen

A big thank you to Chris Butters and Gianni Fabrizio for their assistance in the recent purchase of our new Honda Odyssey. My husband and I recently purchased our 4th vehicle from London Honda and we keep coming back to London Honda because of the amazing service we receive from Chris. We have always been happy with the service department too. We highly recommend this dealership.

Andrew Brown

I had a great experience with purchasing my last two vehicles at London Honda. My sales person, Billy offered a paramount sales experience in both cases and worked diligently to get me the vehicles I needed to suit my needs. As well, dealing with Ashley Rose and Giovanni Fabrizio as the financial services managers were both polite and helpful. Thanks for providing a great experience from start to finish.

Kierra Diemert

I enjoyed my experience working with London Honda recently. Tony exceeded my expectations. He was knowledgeable but also gave me time to think about things - I enjoyed that no one was too pushy. Tony respected my budget and worked hard to get to a number that I was comfortable with. Thanks again!

Paula Doherty

I purchased my first Honda civic from London Honda in 2004 and have had positive experiences ever since. Today I had issues with my blue tooth and I went to the service department (did not have an appointment) and David Pope assisted me and resolved my issue in minutes. Will continue to do business at London Honda; and purchase my next vehicle there. Thank you.

Jason H

I'm currently in the process of trading in my vehicle through Chris and Gianni. I've owned 7 Honda's in 8 years from a few different dealerships and London Honda has been the best one to deal with. Chris and Gianni both have made the process enjoyable and easy! Their professionalism and communications skills have surpassed all expectations and I 100% recommend them.

Enrique Hernandez

We had a great experience! Steven, was very helpful and knowledgeable. He showed us a great deal and we are very happy with our wonderful car! We highly recommend London Honda!

Brittany Hamsic

Phenomenal service at London Honda. I had the pleasure of dealing with Billy Young, he went above and beyond in terms of what you would typically expect at a dealership. He was informative, and very knowledgeable and seemed to be quiet passionate about Honda’s. I would recommend him to anyone, my dad will be making a visit when he is ready to buy a new car as well, as he too was very impressed with the service at London Honda. We love our new Civic Sport, as new parents, I’m glad my husband can have a sports car that has a surprisingly big back seat for a car seat and two adults comfortably!

66 22

Had a wonderful experience @ Honda specially the sales person Miranda who assisted me . Made things easy for me , gave me a very good deal on my new Accord. Miranda just made things very easy , she was very professional and friendly, I always used to trouble her with lotta questions , she was always happy to help . Chad from the finance department too was very helpful. Thanks London Honda , special thanks to Miranda , keep up the good work ????

VM Antoni

I am a used car dealer myself from M&M Auto Sales. This is a very good dealership. Most importantly the used car manager Chris Butters is a good guy. If anyone in the London area is looking to buy a car go to London Honda and ask for Chris Butters.

J.M

Picked up our Honda Civic today entire experience was great Thanks to our salesperson Hilda made it easy and enjoyable Looking forward to continuing our experience with the service department Thanks London Honda

Jim Vandewouw

Recently purchased a Honda Ridgeline at London Honda. Kudos to sales advisor Tony Dani as well as Financial manager Gianni for for their professional help with all aspects of the purchase. From sourcing the vehicle for out of town buyer, to great communication throughout the transition, thanks to you both. Would definitely recommend the dealership based on the interaction with these 2 fine gentlemen.

Brad

My vehicle was not ready when I picked it up! I was NOT even told about the issue until after I had signed all the paperwork. I was initially charged for an extra year on my licensing fee and still had to pay an additional dealer licence …

Oliver Forbes

I am extremely impressed by London Honda. The dealership has a fantastic atmosphere and everyone is friendly and eager to help. I'd like to give a special thank-you to Murat and Erin who delivered unparalled service to me. In the past I've found car buying to be a stressful endeavour however this time around I genuinely enjoyed shopping for a vehicle. It has truly been a breath of fresh air and I thank you very much.

Adam t

Bought a new 2018 Civic and the tires have lasted longer than the body. There are rust spots all over the car.. roof... hood.. back hatch ... did i mention that it is a 2018. I have zero trees around me and no vegetation has ever landed or sat on it ever (like they asked me on the phone when i called about this). These are not "rock chips" - and even if they were, there are so many of them ON THE ROOF, i'd have to have driven through a meteor shower. they asked me to get quotes to re-paint it and told me they couldn't even guarantee me that Honda Canada would approve it being painted. So i'm getting rid of it... the guy tells me i may as well just get touch up paint instead.. seriously. It was my first and will be my only Honda ever. I'm trading it in asap - The customer service was amazing when i bought the car - no problems with them at all (sales and finance) - i just wish the product matched the service provided initially.

Jeff Haynes

It was my first time buying a new car off the lot. Billy was my salesman and Gianni was my financial service manager. C Couldn't of been happier with both of their customer service. They walked me through every step of the way and it eased my mind of the stress of this big purchase in my life. I would 100% recommend London Honda to anyone looking for a used or new vehicle. Thank you soon much again.

Zhen Wang

I had a great experience at London Honda. Steven helped me to get a good understanding of the 2020 accord. He was patient and answered all of my questions since I was looking for my first vehicle. The whole dealing process was quick and smooth. Will definitely recommend my friends to visit London Honda in the future.

Jaewook Byeon

I've been with London Honda for almost 3 years now. Every time when I go for oil change or services, I looking around displayed cars and thinking about my future vehicle :) Then I met a lot of dealer guys, specially Tom Yang, he almost answered all my questions and made me feel not worry on getting out of my current lease. It's like the guy in the US says, "Everything will be fine" and it is. I drove all the way down to London from Mississauga for having a good deal and see Tom Yang dealer. So I got a new car, Honda Pilot with very very great deal, want to say thank you and all your hard work made me a building more trust on you and London Honda. I hope to see you guys soon :)

Engr. Rene Buñag

Steven Sun, Sales Advisor, helped me patiently in purchasing my 2018 Honda Odyssey Touring. He exhibited excellence in his product knowledge. He helped me meticulously in my buying journey that resulted in my pleasant experience in Adam Dearney’s sales group. Stephen stood out on my radar screen on the get go as a pleasant, well-mannered and most of all (no pun intended on other car s/reps) not pushy. When I picked up my new vehicle, I left his and Adam’s London Honda extremely satisfied. Yes, given the chance, I will recommend London Honda to my associates for all its departments but finance.

Rae Zhao

My experience at the London Honda has been extremely positive. From the moment I stepped into the door, I could tell that I was welcomed. The service I received was very client-centered, and I felt that they sincerely wanted to do business with me. After weeks of researching different SUVs and communicating with multiple dealerships, including Hyundai, Toyota, Nissan, Subaru, etc, I decided to purchase a Honda CR-V with the help of Dave Pope. Dave was amazing from the moment he greeted me at the door. He was super patient and sincere, and was transparent with information, which won me over from the other dealers. He gave me a very competitive price for the SUV and continued to be a great support even after my purchase. Overall, my experience working with Dave has been amazing. If you plan to buy a vehicle from Honda, ask for Dave.

Mary Anne McCallum

The process of purchasing my Honda HRV was as efficient and as seamless as possible--this was appreciated during these times when the pandemic is affecting many businesses. Shipping of my new vehicle was affected by the covid virus, but I was accurately informed of the expected timeframe for delivery. Everyone at London Honda was courteous and respectful to me. I was provided with information, and given time to consider my options and to ask questions before making decisions. Communication by telephone and email was provided throughout, and each appointment at the dealership was very helpful. I was given a thorough orientation to the model before leaving the dealership. Thank you, everyone. I am excited about my new SUV! Sincerely, Mary Anne

Kathie Hess

Purchasing a vehicle from London Honda is always a GREAT experience. Thanks to Chris Butters and shout out to Chad for the knowledgeable, professional and helpful sales and customer service experience and the purchase of our Pilot. Thank you!

Molly Wickens

Sam Short of London Honda has always taken great care of me. I’ve signed two leases with this dealership and the service is second to none. 10/10 would recommend!

GAVIN PERRY (Student)

Toni and the team at London Honda are friendly, down to earth and honest. I recently accompanied my dad on the almost 2 hour journey from were i live to view and ultimately purchase a 2014 fit. The day my dad and I went to pick up the car we got the pleasant surprise of it having a full tank of gas. Thanks again to Toni and the London Honda team.

Shane Marquis

I had an issue with my winter tires not being safe after putting them on myself with a friend and we couldn’t figure out what went wrong. I called Jim Ashton and the service department and was treated so well. Jim made sure that I was …

Steve R

I visited London Honda the end of March 2017. I was in the market for a new vehicle and was comparing several makes and models at different dealerships, but seriously it was the environment and salesman at London Honda that sold me. I felt at home from the moment I walked in. I didn't have to go searching for help, I was politely approached by Dave Pope who I had never met before, but he will now be the only salesperson I use going forward and will recommend to my friends and family. I felt no pressure in the least, but he was there to answer all my questions and went above and beyond to make sure that I was comfortable with my decision. Unlike other dealerships, he didn't knock the competition once, his helpful, informative and cheerful demeanor simply outshone any other dealership. I felt like he was there working for me, not Honda. Every step through my purchase went smoothly, from the financing to the pick up, I met no one that didn't go out of their way to make me feel at home. Truthfully, I could have stayed in that comfortable new waiting area drinking by fancy coffee a little longer. I'm definitely not a forgotten client, I still contact Dave with any question that may arise with my new beautiful Civic (usually how to use one of it's fancy features), and he gets back to me right away with any details I may need. I am beyond impressed with both Dave Pope and London Honda and you simply can't go wrong going here.

Melesa Bryce

Just picked up my new Honda civic and I love it! Thanks to Steven Sun for all your help and patience to get the car I wanted. Thanks to Avery for helping me pick out some nice rims. And thanks to Tommy for going thru the warranty options. What a great team at London Honda - thanks to you all!

Nick B (Bantersnaj)

Great customer service and efficient in their use of time. London Honda exceeded my expectations for buying a new car. I had the privilege of directly dealing with Dillon, a sales team member. He always seemed to have my best interest at heart, and took any question I had seriously. His easy-going attitude coupled with his friendly demeanor made the entire process all the better. He was a delight to have as a salesman, and I would recommend anyone to ask for him specifically as I am sure he will not disappoint.

Renee Scriver

I just recently purchased a 2020 Honda Civic from London Honda. After researching their website for inventory, I called and was transferred to my Product Advisor, Tony Dani. Within 30 minutes I had seamlessly purchased my new Honda. Tony was professional, courteous, and could not do enough for me to make my purchase from start to finish a pleasant and hassle free experience. Avery, Accessories Advisor, was great in assisting me with my accessories choices. As I lived outside of the London area he provided me with photos to help make my decision much easier. My experience with London Honda was amazing. If you are contemplating a new or used Honda Tony Dani will go above and beyond to provide excellent customer service and ensure you are 100% satisfied with your purchase.

赫.

Excellent services and staff members! I had a really good experience with London Honda, especially with Steven Sun who is a bilingual sales advisor. Steven was very professional and helpful with answering any question I had with the vehicle. Also, I would like to say that the manager—Matt Jackson was really friendly and provided me great service to help with my concerns. Highly recommend doing services with Steven Sun and Matt Jackson, as well as the wonderful team at London Honda!

Attabiq Bhatti

Great dealer to work with. Just passed 160,000km on my Civic with 0 issues. Not the greatest vehicle for off roading, had to replace a strut but that’s on me. Fantastic city and highway car. Just don’t go off roading..

Jon

5 is not enough stars! I live closer to Westgate Honda, and yet I come here, I think that says a lot. A few of the many reasons why I prefer London Honda: * London Honda did not tack extra fees on top when I bought out at the end of my lease. * Eidan [From Parts - he is a good enough of a reason to service my car here alone] * Helped me get Honda Canada to send a part faster, so I can have my car fixed faster. * Superb service - they explain when I ask things to be explained, and do not when I don't, which is exactly how I like it. * Fast and quality service. * They actually care, and understand how to make a customer come back again and again. This is the 3rd time I am editing my 5 star review here, every time the edit is made there just aren't enough stars. Thank you for superb service.

John Zemaitis

Amazing customer service!! Compared to other dealerships we visited, London Honda customer service was amazing. We dealt with Chris, Avery and Jeff. All were very professional and easy to deal with. Very quick email response times when …

Volt

When I first arrived at London Honda they sales team were eager for my business, they were kind and helpful.. until I purchased my vehicle. The service I’ve received since then has been extremely poor. The first issue came on the day I arranged to pick up my Honda. When I made note of damage to my rims. I was assured that the damage was covered in the protection package I had purchased. A few days later when I tried to make contact to have it repaired I was greeted with an email stating that the sales rep that had helped me was no longer with the dealership. The person I was forwarded to made little effort to resolve the issue. I was pretty much left high and dry. The second issue that came was the fact that I waited 3.5 hours for an oil change. Not only did I wait 3.5 hours for a simple oil change, they used a regular oil. (instead of the synthetic oil my vehicle requires) My vehicle comes with nitrogen inside the tires in which they instead filled my tires with air. during the check in for the appointment I made note of my protection package, provided a copy of the product protection and was told again they can’t fix it. The most recent issue came when I contacted the Manager that had sold me the package via email and didn’t receive a reply. I’ve since sent 3 emails since October 2018 and have never heard back from anyone. Whenever I’ve been asked about my Honda, I reply with how much I enjoy my Honda, but the dissatisfaction of the dealership I went to.

Holly Meaney

Awesome experience and great staff! 0Sam in sales is kind, very helpful, and actually listens to your needs to get you the best fit for your budget and needs! Jeff in finances is also so helpful and even remembered me from last time. Outstanding- 10/10 would recommend

Mike Z

Recently purchased a new Honda from Tony Dani. It was easy to give Tony a perfect score as he was professional, knowledgeable and friendly. Most importantly Tony was prompt in responding to all inquiries I had about the vehicle and the process. Tony kept me informed throughout.

Courtney Van Zeggelaar

Just bought my first new car at London Honda. Doug was a good sales person not pushy and very helpful. After you figure out the price and put a deposit down they send out the finance guy. Gianni the finance guy politely explained the protection offer but the price was to much so I declined. His tone changed and was very pushy after that. He told us that if the car was in the shop twice in 8 years it would be something ridiculous like $4000 each time. It's clear he was trying to make a commision and would say anything to try and scare me into the extened protections. Eventually after declining many times he backed off. I do not like the fact that after you agree on a price that fits your budget they want to sell you extra stuff. Pickup of the car went good with Doug. But because of the experince with the finance guy I can only give two stars. I would not recommend a friend go here. But most dealerships probably operate this way. It was just a surprise because its my first car.

Sierra Raupp

Communicated through text with Holly Perry, and I have not one bad thing to say! She is so helpful, thorough, kind, and caring. She always put my needs/wants first and made me feel as though she really listened to my circumstances Although right now wasn't the right time for me to upgrade to a new vehicle, I will 100% be returning when my current lease is over and asking for her again. Thanks Holly!!

Amanda Graham

The whole London Honda team, and Tony especially, were incredibly accomodating and informative through the buying process. It was great working with them and we're extremely happy with our purchase. Thanks London Honda, and thanks Tony!

Thomas Kardaras

I am really happy that I chose to purchase my Honda at London Honda. The dealership was one of the more positive experiences I have had. Other places I visited had salespeople that were just looking for the sale rather than considering my needs. A special shout out goes to Hilda and Jeff. Hilda was the salesperson I worked with and she was amazing throughout the whole process. Hilda was friendly, informative and helpful - which made the process very enjoyable. I'd highly recommend her when you visit. Jeff was also very supportive in explaining the major differences to consider whether we purchase or lease. I will say that I visited a few Honda dealerships, and this one was definitely the best experience I had. I would recommend this location for anyone considering a Honda as their future purchase!