We have the information of real people like you who use the products and services of RPM Rive-Sud (Car Concessionaire) near Lévis (Canada).
Right now this firm has a rating of 4.4 stars over 5 and that rating has been calculated on 127 reviews.
You must have seen that the average of ratings is quite positive, and it is based on a high number of opinions, so we can say that the rating is quite faithful. If many people have bothered to value when they are pleased, is that it works.
As you know, we don't usually bother to place opinions when these are good and we usually do it only if we have had a problem or issue...
This Car Concessionaire is included in the category of Motor vehicle dealer.
(Translated) Excellent service, fast and courteous. (Original) Excellent service, rapide et courtois.
(Translated) Nice and good team, great service !! I recommend you ☺️ (Original) Belle et bonne équipe, super service !! Je vous recommande ☺️
(Translated) For the pieces nothing to say always well served !! But for sales, I would say that leaves something to be desired ... Mr. Harvey I believe in all the times that I have been at the dealership and that I wanted information on a vehicle he always tells me look on the net and when you are going to know what you want to call me ... it's not really what I would call being a seller ... but for the rest, parts, mechanics, financing and everything it's A1 I recommend everything except the sale ... (Original) Pour les pièces rien à dire toujours bien servie!! Mais pour les ventes, je dirais que ça laisse à désirer... M.Harvey je crois à tout les fois que j’ai été chez le concessionnaire et que je voulais des informations sur un véhicule il me dit toujours regarde sur le net et quand tu vas savoir ce que tu veux appel moi... c’est pas vraiment ce que j’appellerais être vendeur... mais pour les reste, pièces, mécanique, financement et tout c’est A1 je conseille tout sauf la vente...
(Translated) Best after sales service ever ... buying elsewhere is a mistake! (Original) Meilleur service après vente ever… acheter ailleurs c’est une erreur!
(Translated) Excellent service ????❣️the seller knows his products! (Original) Excellent service ????❣️le vendeur connait bien ses produits!
(Translated) Very good motorized toy garage for all, salesmen listening to the customer, the garage seems to be to improve for the customer service (Original) Très bon garage de jouet motorisé pour tous,vendeurs à l écoute du client, le garage semble s être àmeliorer pour le service à la clientèle
(Translated) Good service And they answered well to but question (Original) Bon service Et il ont bien répondu à mais question
(Translated) Inventory to dream. Courteous and polite service. Go the sportsmen of the road. (Original) Inventaire à faire rêver. Service courtois et poli. Allez les sportifs de la route.????
(Translated) on the service side during repair a little doubt about the parts that have been changed but loaded on the invoice without forgetting the seller a sale made we fall a stranger for him (Original) du coté service lors de réparation un petit doute sur les pieces qui ont été changé mais chargé sur la facture sans oublié le vendeur un la vente faites on tombe un inconnu pour lui
(Translated) Professional and Maxime at the piece know his stuff (Original) Professionnel et Maxime au pièce connais son affaire
(Translated) Very good service. This concern of the customer. (Original) Très bon service. Ce préocupe du client.
(Translated) I PURCHASED ONE OF THE LATEST YAMAHA RAPTOR 700 SPECIAL EDITION 2020 AVAILABLE IN QUEBEC, VERY SATISFIED :) !!!! (Original) J'AI ACHETÉ L'UN DES DERNIERS YAMAHA RAPTOR 700 SPECIAL EDITION 2020 DISPONIBLE AU QUÉBEC, TRÈS SATISFAIT :) !!!!
(Translated) Very nice team. Very professional and friendly (Original) Très belle équipe. Très professionnels et sympathique
(Translated) Nice shop, lots of choice of motorcycles (Original) Belle boutique, beaucoup de choix de motos
(Translated) I was well received and responded to. Thank you (Original) J'ai été bien accueilli et répondu. Merci
(Translated) Nice welcome, very good service but lack of availability of certain products ???? …
(Translated) Very satisfied, I was given an excellent deal (Original) Très satisfait on ma fait profiter d'un excellent deal
(Translated) Service beyond my consistently high expectations. Excellent team that is committed to customer satisfaction at a competitive price (Original) Un service au delà de mes attentes toujours élevées. Excellente équipe qui a cœur la satisfaction du client et ce à prix compétitif
(Translated) Excellent service, welcoming attentive and friendly staff …
(Translated) Very large choice. Good service. (Original) Très grand choix. Bon service.
(Translated) Great service. I just changed my bike (September 18, 2020) and received exemplary service. Another great experience with the people of RPM Rive Sud.???? (Original) Super service. Je viens tout juste de changer ma moto (18 septembre 2020) et j'ai reçu un service exemplaire. Encore une belle expérience avec les gens de RPM Rive Sud.????
(Translated) Beautiful area ! (Original) Très bel endroit !
(Translated) Very good service. Competent people. (Original) Tres bon service. Gens compétents.
(Translated) THE Place to buy your recreational vehicle. Crazy inventory, ultra courteous staff. Currently THE concessionaire both on the North Shore and on the South Shore. You are not a number there. No pressure to sell, direct you to the right product. (Original) LA Place pour acheter son véhicule récréatif. Inventaire de fou, personnel ultra courtois. Présentement LE concessionnaire autant aur la Rive-Nord que sur la Rive-Sud. Vous n'êtes pas un numéro la bas. Aucune vente sou pression, vous orientes vers le bon produit.
(Translated) Positive: Beautiful trade, good stock of accessories Negative: Order charge of $ 3 for coins. Two different prices for the same coin in the same day. The second clerk did not check all his suppliers to offer the best price. (Original) Positif : Beau commerce, bon stock d'accessoires Négatif : Frais de commande de 3$ pour les pièces. Deux prix différents pour une même pièce dans la même journée. Le second commis n'a pas vérifié tout ses fournisseurs pour offrir le meilleur prix.
(Translated) Welcoming and smiling staff (Original) Personnel acceuillant et souriant
(Translated) Always great service :-) (Original) Toujours un super service :-)
(Translated) We will walk (Original) On va s'promener
(Translated) Fast and courteous service (Original) Service rapide et courtois
(Translated) Personal competent (Original) Personnelle competent
Good service and nice people
(Translated) Very good service! Beautiful experience (Original) Tres bon service! Belle experience
(Translated) Very good service and advice he knows who is selling and he sells you what you need! I recommand it (Original) Tres bon service et conseil il connaissent se qui vende et il te vende se que tu as de besoin! Je le recommande
(Translated) Great service thanks Alex (Original) Super service merci Alex
(Translated) Very good courteous service, thank you Nathalie! (Original) Très bon service courtois, merci Nathalie!
(Translated) Very good service, fast and efficient. Infinity of pieces! Just that! Order and competitive prices !! (Original) Tres bon service, rapide et efficace. Infinité de pieces! Suffit qu'! Commander et prix compétitifs !!
(Translated) I'm from Quebec and I'm crossing the ponds because the difference? It is the service and passion they have (Original) Je suis de Québec et je traverse les ponds car la différence ? C est le service et la passion qu ils ont
(Translated) Very good service (Original) Tres bon service
(Translated) Worst customer service !! Once they have your address, they start spamming you by mail. When you call to get removed from the mailing list, there are all kinds of reasons why you shouldn't. They make no effort! I never bought there and I will never buy there either. Worst customer service ever !! Once you buy there, they start spamming you by mail. It's been several times I called to get removed from the mailing list and they just won't do it, using many nonsense excuses. (Original) Pire service à la clientèle!! Un coup qu'ils ont ton adresse, ils se mettent à te spammer par courrier. Quand tu appelles pour te faire enlever de la liste d'envoi, ils se trouvent toutes sortes de raisons pour ne pas le faire. Ils ne font aucun effort! Je n'ai jamais acheté là et je n'achèterai jamais là non plus. Worst customer service ever!! Once you buy there, they start spamming you by mail. It's been several times I called to get removed from the mailing list and they just won't do it, using many nonsense excuses.
(Translated) Always great service with good competitive prices! (Original) Toujours un excellent service avec de bons prix compétitifs!
Achat mud pro 700
(Translated) It does not really surprise me that you had problems after your carburetor installation. I had promises and then problems with my snowmobile. Here in Lévis they have a small reputation. In addition it is not the least expensive. (Original) Ça me surprend pas vraiment que tu ais eu des problèmes suite à ton installation de carburateur. J'ai eu des promesses et ensuite des problèmes avec ma motoneige. Ici à Lévis ils ont une petite réputation. En plus c'est pas les.moins chers.
(Translated) I have always done my interviews there. Service, fast, efficient and courteous ... I bought my KTM on the North Rives because RPM did not have the model I wanted but for all my interviews and advice I deal with RPM Rive-Sud (Original) J'ai toujours fait mes entretiens là. Service, rapide, efficace et courtois... J'ai acheté ma KTM sur la Rives nord car RPM n'avais pas le model que je voulais mais pour tout mes entretiens et conseil je fais affaire avec RPM Rive-Sud
(Translated) Best service in the world with Claude !! For the past few years I have been doing business there, a great dynamic team! (Original) Meilleur service au monde avec Claude!! Depuis quelques années je fais affaire là, belle équipe dynamique!
(Translated) competent staff, good technical advisor, very good service (Original) personnel compétents, bon conseiller technique, très bon service
(Translated) Very good service thank you Alycia! (Original) Très bon service merci Alycia !
(Translated) Excellent service, courteous staff and very good professionalism. What more could you ask for? Thank you RPM Rive-Sud :) (Original) Un service excellent, du personnel courtois et un très bon professionnalisme. Quoi demander de plus ? Merci RPM Rive-Sud :)
(Translated) know their equipment well and have good advice (Original) connaissent bien leur matériels et de bons conseils
Bon service
(Translated) Good service (Original) Bon service
(Translated) Very good service! (Original) Très bon service!
(Translated) Very good service. (Original) Très bon service.
(Translated) Professionals who advise and know their stock to guide the customer well (Original) Des pros qui conseil et connaissent leur stock pour bien guidé le client
(Translated) Very good experience with Claude. A caring and attentive salesperson. It’s nice! (Original) Très bonne expérience avec Claude. Un vendeur aux petits soins et à l'écoute. Ça fait plaisir !
(Translated) I make an appointment because my bike has a loose timing chain, and tell me that the sound is normal. …
(Translated) Already 2 motorbike purchases and I will not hesitate to make a third ... very good advised not to sell under pressure, with them we have the right time. (Original) Déjà 2 achats de moto et je ne me gênerai pas pour en faire une troisième... très bon conseillés pas de vente sous pression, avec eux on a l'heure juste.
(Translated) Wow, great service, thanks to all the team. We just bought a Kawasaki Ninja 400. We really liked the great choice of motorcycle and the service you all gave us (Original) Wow, Excellent service, merci a toute l'équipe. Nous venons d'acheter un Kawasaki Ninja 400. Nous avons vraiment aimé le grand choix de moto et le service que vous tous nous avez donnés
(Translated) I had good service from start to finish. The maintenance cost at the mechanic garage a little high on the other hand. (Original) J'ai eu un bon service du début à la fin. Le coût d'entretien au garage de mécanique un peu élevé parcontre.
(Translated) Excellent reception, schedules respected, I will not change dealer! (Original) Excellent accueil , horaires respectés, je changerai pas de concessionaire !
(Translated) Finally I did not buy my motto from this place but I wanted to give them a review anyway. Excellent service, very honest and mary is very friendly! I will come back here soon (Original) Finalement jai pas achete ma motto de cette endois mais je voulais leur donner un revu quand meme. Excellent service, tres honnete et mary est tres amicale! Je revienderai ici prochainement
(Translated) Friendly staff. Quality work. (Original) Personnel sympathique. Travail de qualité.
(Translated) Impeccable and very professional service at all levels (sales, financing, service). (Original) Service impeccable et très professionnel à tous les niveaux (vente, financement, service).
(Translated) Cheap. The only one on the south shore that offers these services (Original) Bon marché. Le seul sur la rive sud qui offre ces services
(Translated) Arrive at the branch on May 26 to see the only vehicle that interested me in the showroom to be told that it is not ready for road test (missing a battery) despite the bike has been put online several days ago. We make an appointment less than 48 hours later, time to prepare it. Finally, I am left with a message on voicemail the next day to confirm that the bike is sold ... WOW! This is service. (Original) Arriver en succursale le 26 mai pour voir le seul véhicule qui m'intéressait en salle de montre pour me faire dire qu'il n'est pas pas prêt pour essai routier (manque une batterie) malgré que le bike a été mis en ligne il y a plusieurs jours. On prend rendez-vous moins de 48 heures après, le temps de le préparer. Finalement, on me laisse un message sur boite vocale le lendemain pour me confirmer que le bike est vendu... WOW! Ça c'est du service.
(Translated) Good service. Good courtesy. (Original) Bon service. Bonne courtoisie.
(Translated) Good parts service (Original) Bon service aux pièces
(Translated) VERY GOOD SERVICE (Original) TRÈS BON SERVICE
(Translated) Service, availability of parts, cordiality are correct. The prices for the parts not equal, sometimes high, other times correct, Mechanical service quite expensive. Very good on the other hand for used machine. …
(Translated) Beautiful machine but badly located (Original) Belle machine mais mal située
(Translated) Very good service and good advice for our machines (Original) Très bon service et de bon conseil pour nos machines
(Translated) Very nice store with a lot of inventory. Really perfect service, knowledgeable and very welcoming staff. I really recommend this dealer to you. (Original) Très beau magasin avec beaucoup d inventaire. Service vraiment parfait, personnel compétant et très accueillant. Je vous recommande vraiment ce concessionnaire.
(Translated) I work in the field and excellent service from Nathalie! Thank you. (Original) Je travail dans le domaine et excellent service de Nathalie! Merci.
(Translated) Excellent service! And professional people (Original) Excellent service! Et gens professionnelles
(Translated) Super good service. (Original) Super bon service.
(Translated) I bought a side by side trailer etc. Seller etc. very good service so far. One of the 2 front lights stopped working during the first week. At my first service (20hrs, for the warranty) they have (parts) refused to replace and wanted to charge me $ 49.99 plus 6min of time for installation while we can find a little everywhere for a dozen $. (what I realized after) In summary, I spent $ 21,000 and refused to replace a light that should cost them $ 5-10. Good after sales service. The more the principle that is insulting here, I will now go elsewhere, simply. (Original) J'ai acheté un side by side trailer etc.. Vendeur etc très bon service jusque là. Une des 2 lumières avant a cessée de fonctionner lors de la première semaine. À mon premier service (20hrs, pour la garantie) ils ont (aux pièces) refusés de la remplacer et voulaient me charger 49,99$ plus 6min de temps pour la pose alors qu'on peut en trouver un peu partout pour une 15aine de $. (ce que j'ai réalisé après) En résumé, j'ai dépensé pour 21 000$ et on a refusé de me remplacer une lumière qui doit leur coûter p-e 5-10$. Bon service après vente. Plus le principe qui est insultant ici, j'irai désormais ailleur, simplement.
(Translated) Welcoming staff and the largest selection of brands and models in the Quebec and Chaudières-Appalaches regions. Wow! (Original) Un personnel accueillant et le plus grand choix de marques et de modèles dans les régions des Québec et Chaudières-Appalaches . Wow!
(Translated) Excellent service, professional staff (Original) Excellent service, personnels professionnels
(Translated) Fast and courteous service (Original) Service rapide et courtois
(Translated) Very good sales service! Thank you (Original) Très bon service aux ventes ! Merci
(Translated) I bought a timbersled Riot, seller François Maillot and very nice, fast and efficient. Thank you Francois (Original) J’ai fait l’achat d’un timbersled Riot , le vendeur François Maillot et très gentil, rapide et efficace. Merci François
(Translated) Very good personalized service. I recommend them for the maintenance of your snowmobile. (Original) Très bon service personnalisé. Je les recommande pour l'entretien de votre motoneige.
(Translated) Very good service (Original) Très bon service
(Translated) Excellent service and very professional team ???? bravo ???? (Original) Excellent service et équipe très professionnelle ???? bravo ????
I'm traveling through Quebec on a 4000km trip. Klr 650 had a rear sprocket issue. RPM Rive - Sud had the part in stock, I was on my way in 45 min.
(Translated) Great (Original) Super
(Translated) There is always good service it is a very nice store and the staff are lovely …
(Translated) I had great service. Francois Mailhot at the sales was top notch! I bought a new motorcycle and if I have another in a few years I will go and see it! (Original) Moi j'ai eu un super bon service. Francois Mailhot aux vente a été top notch! J'ai acheté une moto neuve et si j'en ai une autre dans quelques années j'irai le voir!
(Translated) The employees are great they know their products well, good service …
(Translated) A lot of stock; the owner is nice. (Original) Beaucoup de stock; le propriétaire est gentil.
(Translated) Service, parts and mechanics, excellent all the way !! (Original) Service, pièces et mécanique, excellent sur toute la ligne !!
(Translated) after 3 vehicle purchases still satisfied! beautiful team !!! (Original) après 3 achats de véhicule toujours aussi satisfait! belle équipe !!!
(Translated) RPM Rive-Sud stores and maintains my motorcycle. I have always had EXCELLENT service, courteous and professional. The few times that there were unforeseen events, they went beyond expectations to resolve the situation. I am on the North Shore and after having had misunderstandings with garages in Quebec, I went to RPM. Problem fixed. I no longer wonder. They are so good! (Original) C'est RPM Rive-Sud qui entrepose et fait l'entretient de ma moto. J'ai toujours eu un EXCELLENT service, courtois et professionnel. Le peu de fois qu'il y a eu des imprévus, ils sont allés au-delà des attentes pour régler la situation. Je suis sur la Rive-Nord et après avoir eu des malentendu avec des garages à Québec, j'ai passé chez RPM. Problème réglé. Je ne me pose plus la question. Ils sont sua coche!
(Translated) Very good service and easy access in 53ft (Original) Très bon service et facile d accès en 53pied
(Translated) Thank you to mrs Harvey, sales consultant at RPM RIVE SUD, professional in his approach, friendly, excellent service, I recommend this place without any hesitation, Jacques Langlois (Original) Merci a mrs Harvey, conseiller au vente chez RPM RIVE SUD, professionnelle dans son approche, sympathique, excellent service ,je vous conseille cette endroit sans aucune hésitation, Jacques Langlois
(Translated) Always satisfied with my maintenance visits. Take care of my old babies while respecting their estimates. (Original) Toujours satisfait de mes visites d'entretien. Prennent soins de mes vieilles bébelles tout en respectant leurs estimations.
Avoid the service department at all costs. Charge extra if you don't pay the inflated prices they have on the merch. Paid for a tire change suddenly they also an addition 10 bucks on a 30 dollar invoice claiming they don't make money on …
(Translated) Excellent service offered, seller super available for questions or support and well advised for the purchase of accessories. Accurate to store our side-by-side while waiting for the snow to melt. I highly recommend. (Original) Excellent service offert, vendeur super disponible pour question ou support et bien conseillé pour achat d'accessoires. Accrpte d'entreposer notre cote-à-cote en attendant la fonte de neige.Je recommande fortement.
(Translated) Return calls without even leaving a message ... wow exellent service???? (Original) Retourne les appel sans meme avoir laisser de message... wow exellent service????
(Translated) very bad experience serving no empathy towards the customer! when it breaks it's ok and when it breaks it's not easy .... like many it was the last time ... (Original) très mauvaise expérience au service aucune empathie envers le client! quand ça brise pas ça va bien et quand ça brise ouf pas facile ....comme plusieurs c'était la dernière fois ...
Cool
(Translated) Beautiful service (Original) Beau service
(Translated) Really bad sales service. Extremely disappointed. (Original) Vraiment un mauvais service aux ventes. Extrêmement déçu.
(Translated) Very well advise (Original) Très bien conseiller
(Translated) Very disappointed with the service! You always have the impression of disturbing. Very difficult to have a smile. The first time I dealt with them was to have a tire changed the same day, without an appointment. I realize it was last minute but the attendant almost laughed at me when I told him I needed to change it that day. I called SM Sport and they told me that he could not give me an appointment but that they would do it for me during the day without problem. The second time, I went there for a mechanical maintenance and to install 4 LED flashers on my motorcycle. Once I got to the garage it took me a good 30 minutes to get an answer. And I had to explain everything to the attendant because they had not noted the reason for my appointment. They note our appointments on a calendar !! I also had to specify what I meant by "mechanical maintenance" when the poster explaining it is just above the counter. He told me they had it for 2 hours. It took him 3:30 ... Completed for me RPM Rive-Sud! The service at SM Sport is second to none and well worth the detour! (Original) Très déçu du service! Tu as toujours l'impression de déranger. Très difficile d'avoir un sourire. La première fois que j'ai eu affaire avec eux c'était pour faire changer un pneu la journée même, sans rendez-vous. Je suis conscient que c'était dernière minute mais le préposé a quasiment rit de moi quand je lui ai dit que j'avais besoin de le faire changer la journée même. J'ai appelé SM Sport et ils m'ont dit qu'il ne pouvait me donner de rendez-vous mais qu'ils allaient me le faire dans la journée sans problème. La deuxième fois, j'allais la pour un entretien mécanique et pour faire l'installation de 4 flasher au LED sur ma moto. Une fois rendu au garage ça m'a prit un bon 30 minutes avant qu'on me réponde. Et il a fallu que je réexplique tout au préposé car ils n'avaient pas noté la raison de mon rendez-vous. Ils notent nos rendez-vous sur un calendrier!! Il a aussi fallu que je précise qu'est ce que je voulais dire par "entretient mécanique" quand l'affiche qui l'explique est juste en haut du comptoir. Il m'avait dit qu'ils en avaient pour 2 heure. Ça l'a prit 3:30... Terminé pour moi RPM Rive-Sud! Le service chez SM Sport est incomparable et vaut le détour!
(Translated) Great service, good prices, SM Sport can go ****** (Original) Super service, bons prix, SM Sport peut aller se faire ******
(Translated) Great shopping experience with my Claude salesman. (Original) Super expérience d'achat avec mon vendeur Claude.
(Translated) Thanks to François for his great service (in sales) and to David who was great with us. I will recommend! (Original) Merci à François pour son super service (au ventes) et à David qui a été super avec nous. Je vais recommander!
(Translated) Very good service (Original) Très bon service
(Translated) Courteous A1 service repair and top shape aesthetics (Original) Service A1 courtois réparation et esthétique top shape
(Translated) Super good service and attentive to its customers as much the employees as the owner, David. Good price, quick and honest service. I will definitely go back there as much for my bike as for my other future babies. …
(Translated) Super good experience (Original) Super bonne expérience
(Translated) On the big tick !! Professional people who care about giving good service ???? (Original) Sur la grosse coche !! Des gens professionnels et soucieux de donner un bon service ????
(Translated) Very sad! Very dishonest (Original) Très triste!très malhonnête
(Translated) Fat work on the bike. According to them it is completely normal (Original) Travail degeulasse sur la moto. D'après eux c'est tout à fait normal
(Translated) Quite a lot more service than ADM and SM sport (Original) Pas mal plus de service que ADM et SM sport
(Translated) Nice department store with lots of choices. Impeccable service during my visit. (Original) Beau grand magasin avec beaucoup de choix. Service impeccable lors de ma visite.
The service is simply amasing. The emplyees go out of their way to assist you and ensure you are completely satisfied. I recommend RPM Rive-Sud for a great purchasing experience.
(Translated) Super good service !!!! ❤ (Original) Super bon service!!!!❤
(Translated) Nice store. Quality service that we expect. Fair price. (Original) …
(Translated) Very bad experience for installation and carburetor adjustment. But I asked and showed the mechanic my new air intake to install on my bike to know if he was able to perform the work. He said yes in 2 or 3 hours. So I decide to provide him with a $ 100 dyno jet kit to make his job easier. I take the trouble to explain to him that he must take the stage 2 on the kit because there is addition of a new air intake. I tell myself that they will probably test the intake on my original carburetor before tackling the carburetor to get an idea. But no, the mechanic defeated the carburetor without having any idea of the behavior of the bike. After a two and a half hours work he will do a test on the road. He comes back and says to me embarrassed that we will have to start again because he took the stage 1 and not the 2 as I had told him. To defend himself he invokes that my intake is artisanal and that it is normal, nevertheless he had never evoked such reasons when he saw it at the beginning. It's almost closing time so he tells me that my time is up and he will finish the next day. The next day I get a call, he had to take 2 more hours to finish. I go back to get my bike and see my bike in the rain with my intake and the cardboard filter not protected from the rain. I go back and ask the mechanic what he put for the fit. He remains vague in the answers and only tells me that he played with adjustments. I take the bill and I pay. On the way back, under the heavy rain, I run out of gasoline. The mechanic has made roads tests without putting gas or informing me that it may be missing. Towing $ 80 to get home.I disassemble my filter to dry it and, again a surprise, he engineered a piece of platisque to block the air intake for not having to readjust the carburetor. Total about $ 600 with the tow. I return the next day and he tell me that the job is well done and that the plastic piece it was because he could not adjust and save time. had as an answer that my breakdown was not their problem. (Original) Très mauvaise expérience pour une installation et ajustement de carburateur.J'ai pourtant demandé et montré au mécanicien ma nouvelle entrée d'air a installer sur ma moto pour savoir s'il était en mesure d'effectuer le travail. Il m'a répondu que oui en 2 ou 3 heures. Donc je décide de lui fournir un kit dyno jet a 100$ pour lui faciliter le travail. Je prends la peine de lui expliquer qu'il doit prendre le stage 2 sur le kit parce qu'il y a ajout d'un nouvelle entrée d'air. Je me dis qu'ils va sans doute tester l'intake sur mon carburateur d'origine avant de s'attaquer a carburateur pour se faire une idée. Mais non, le mecano défait le carburateur sans avoir aucune idee du comportement de la moto. Apres un travail de 2 heures et demie il va faire un test sur la route. Il revient et me dis d'un air gêné qu'il va falloir recommencer car il a pris le stage 1 et non le 2 comme je lui avais dit. Pour se defendre il invoque que mon intake est artisanal et que c'est normal, pourtant il n'avait jamais évoqué de telles raisons quand il l'a vu au départ. C'est presque l'heure de la fermeture donc il me dit que mon temps alloué est dépassé et qu'il va finir le lendemain. Le lendemain je recois un appel, il a dû prendre 2 heures de plus pour terminer. Je retourne chercher mon bike et je vois ma moto sous la pluie avec mon intake et le filtre en carton pas protégés de la pluie. Je rentre et je demande au mécanicien ce qu'il a mis pour l'ajustement.Il reste vague dans les reponses et me dit seulement qu'il a joué avec des ajustements. Je prends la facture et je paye. Sur le chemin du retour, sous la plui battante, je tombe en panne d'essence.Le mecanicien a fait des roads tests sans remettre de gaz ou sans m'informer qu'il pourrait en manquer. Remorquage 80$ pour me rendre chez moi.Je démonte mon filtre pour le faire sécher et, encore une surprise, il a machiné une piece en platisque pour boucher l'entrée d'air pour ne pas avoir a réajuster le carburateur. Total d'environ 600$ avec le remorquage.Je retourne le lendemain et il me disent que la job est bien faite et que la pièce de plastique c'etait parce qu'il ne pouvait pas ajuster et pour sauver du temps.J'ai eu comme réponse que ma panne c'était pas leurs problème.
(Translated) Fast and efficient service (Original) Service rapide et efficace
(Translated) Poor service. Not even appointment management software in the service department. You are asked on the phone what to do on your machine and we must repeat at the service counter. They still use a paper calendar for appointments. LOL !! You arrive and they look for your work order. More expensive than anywhere else. For the parts they are not able to go to your machine to see the necessary part… .2 times the bad on a possibility of 3. LOL !! Wrong diagnoses. Drive 45 minutes and go to Performance Voyer !! (Original) Mauvais service. Même pas de logiciel de gestion des rdv au département de service. On te demande au téléphone ce qu'il y a à faire sur ta machine et on doit répéter au comptoir de service. Ils utilisent encore un calendrier en papier pour les rdv. LOL!! T'arrives et ils cherchent ton bon de travail. Plus cher que partout ailleurs. Aux pièces ils ne sont pas capable d'aller voir sur ta machine la pièce nécessaire….2 fois la mauvaise sur un possibilité de 3 . LOL!! Des diagnostiques erronés. Faites 45 minutes de route et aller chez Performance Voyer!!
(Translated) very bad service ..... I wanted to buy a motorcycle the seller gave me a price to complete the contract I still had to sign it to tell me that the price is not correct, that it will be $ 1000 more .... NOT TO BE ADVISED !!!! (Original) très mauvais service.....je voulais acheter une moto le vendeur m'as fait un prix a compléter le contrat il me restait à le signer pour me faire dire que le prix est pas correct, que ca va etre 1000$ de plus....A DECONSEILLER !!!!
(Translated) Super personal super competent service. (Original) Super service personnelle ultra compétent.
(Translated) Special thanks to Frédérique Blais for the info of my trial 1977, I am very contant wow !!! (Original) merci spécial a Frédérique Blais pour les infos de ma trial 1977,je suis tres contant wow!!!
(Translated) Excellent service Thank you to the entire RPM south shore team I recommend RPM to everyone (Original) Excellent service Merci à toute l’équipe de RPM rive sud Je recommande RPM à tous
(Translated) Well received by the technical advisor Pierre. Mechanic David answered all of my questions. Also well received by Myriam at the boutique. It's worth crossing over to the South Shore for the overall experience. …
(Translated) Good customer service, they know their products (Original) Bon service client, ils connaissent leurs produits
(Translated) excellent service, go see Claude you will not be disappointed. The after-sales service is exemplary. Thank you (Original) excellent service, allez voir Claude vous ne serez pas déçu. L'après vente est exemplaire. Merci
(Translated) Quality welcome. Sales without pressure..pieces service and knowledge (Original) Accueil de qualité. Vente sans pression..service et connaissances aux pièces
(Translated) When we go there we always add the impression of disturbing the sellers (Original) Quand on va la on toujouts l impression de deranger les vendeurs
(Translated) For the pieces it's the place (Original) …
(Translated) A huge thank you to rpm south shore who took the time to talk to me despite the fact that I am not 40 years old like some dealers do. Thanks to them I acquired a magnificent 2018 mt09. A special thank you to David for taking the time to talk to me even when I told him that I was not there to buy two months before without my license . (Original) Un enorme merci a rpm rive sud qui on pris le temp de me parlez malgré que je n ai pas 40 ans comme certain dealer font. Grace a eux j ai fais l aquisition d une magnifique mt09 2018. Un merci tout particulier a david d avoir pris le temp de me parler meme quand je lui avais dis que je n etais pas la pour acheter deux mois au par avant sans mon permis.
(Translated) When I go there, it looks like I disturb lack of professionalism (Original) Quand je vais là , on dirait que je dérange manque de professionnalisme
(Translated) Dedicated team, fast service and more and more accessories! : P T'Chuck for President! (Original) Équipe dévouée, service rapide et de plus en plus d'accessoires! :P T'Chuck for President!
(Translated) Super good service! François is great (sales) and David in service is really cool. I recommend. (Original) Super bon service! François est super (vente) et David au service est vraiment cool. Je recommande.
(Translated) Courteous and accommodating staff (Original) Personnel courtois et acomodant
(Translated) Very good service, very good deal. Ask for François Maillot "Chucky" (Original) Très bon service, très bon deal. Demandez François Maillot "Chucky"
Very rude and disrespectful towards me! Worst dealership in Canada right here. Try learning some manners before you open your doors again to serve people
(Translated) Exceptional service Thank you (Original) Un service exceptionnel Merci
(Translated) Very very large choice and very good service (Original) Très très grand choix et très bon service
(Translated) Excellent service. (Original) Excellent service.
(Translated) Superb welcome beautiful store (Original) Superbe accueil beaux magasin
(Translated) Very nice place (Original) Très belle place
(Translated) Great service, the staff is really nice. We are part of the family. I advise for your purchases. (Original) Super service ,le personnel est vraiment gentil .on fait parti de la famille .je conseille pour vos achat.
(Translated) Staff are courteous and professional (Original) Le personnel est courtoi et professionnel
(Translated) The KTM team strive for perfection like KTM mechanics. A great motorcycle season begins. Always interesting to talk about motorcycles with them. Can't wait to see the arrivals. (Original) L'équipe KTM visent la perfection comme la mécanique de KTM. Une belle saison de moto s'amorce. Toujours intéressant de parler de moto avec eux. Bien hâte de voir les arrivages.
(Translated) He publishes ads for motorcycles that have already been sold for a long time for us to come and see. It is simply unacceptable. I no longer give any credibility to their site inventory and their ads on the internet. …
Nice!
(Translated) It is my new favorite store, a beautiful dynamic and competent team. (Original) C'est mon nouveau magazin préféré, une belle équipe dynamique & compétente.
(Translated) Good service at the start but a practice that spoils experience and confidence. Financial service using questionable sales techniques on delivery. …
(Translated) I bought a motorbike there for my son this summer. I went through all the departments. Warm welcome, competent, experienced and friendly staff everywhere (sales, service, parts, workshop, shop). Many lines available Kawasaki, Yamaha, Suzuki, KTM, Polaris, Victory, Timbersled, etc. There is something for all tastes: motorcycle, ATV, side-by-side, snowmobile, scooter, watercraft, ... Too many beautiful products that make you dream. A damn beautiful toy store for adults ... and young people. It was worth crossing the bridges. I am very happy to have bought the motorbike there. Thanks RPM! ???? (Original) J'y ai acheté une une moto pour fiston cet été. Je suis passé par tous les départements. Accueil chaleureux, personnel compétent, expérimenté et sympatique partout (ventes, service, pièces, atelier, boutique). Nombreuses lignes disponibles Kawasaki, Yamaha, Suzuki, KTM, Polaris, Victory, Timbersled, etc. Il y en a pour tous les goûts: moto, VTT, côte-à-côte, motoneige, scooter, motomarine, ... Trop de beaux produits qui font rêver. Un maudit beau magasin de jouets pour adultes ... et les jeunes. Ça valait la peine de traverser les ponts. Je suis très heureux d'avoir acheter la moto à cet endroit. Merci RPM! ????
(Translated) I have been in the service on several occasions for repairs on my vehicles and I have always had very good service adapted to my expectations with very good follow-up of repairs. Mechanics know their products very well. I highly recommend this dealer! (Original) J'ai été au service à plusieurs reprise pour des réparations sur mes véhicules et j'ai toujours eu un très bon service adapté à mes attentes avec un très bon suivis des réparations. Les mécaniciens connaissent très bien leurs produits. Je recommandes grandement ce concessionnaire!
(Translated) Very well (Original) Très bien
(Translated) Thanks to François T’Chuck Mailhot for his personalized service throughout my research. It met my expectations and I am very satisfied with my purchase. Thank you RPM Rive-Sud a more than satisfied clientele ☺️ (Original) Merci à François T’Chuck Mailhot pour son service personnalisé tout au long de mes recherches. Il a répondu à mes attentes et je suis très satisfaite de mon achat. Merci RPM Rive-Sud une clientèle plus que satisfaite ☺️
(Translated) C really big ,,, great service ???? (Original) C vraiment grand,,, super service ????
(Translated) This reserves the right to keep a deposit on order of parts ... despite the loss of my order ... for problems that do not concern me ... time to give if are not able to give the service for which I pay in reasonable deadlines I reserve the right to go elsewhere where the deadline is half as long and the staff smiling instead of arrogant ... my dollars remember .... (Original) Ce réserve le droit de garder un dépôt sur commande de pièces...malgré la perte de ma commande... pour des trouble qui ne me concerne pas...moment donner si sont pas capable de donné le service pour lequel je paye dans les délais raisonnables je me reserve le droit d'aller ailleurs ou le delais est moitier moins long et le personnel souriant aulieu d'arrogant...mes dollars se souviennent....
(Translated) Very good service, we take care of you right away (Original) Très bon service, on s'occupe de vous tout de suite
(Translated) Very good welcome and service (Original) Très bon accueil et service
(Translated) Excellent seller with expertise and excellent after sales service. I bought 2 motocross and very satisfied. Thanks again François ???? (Original) Excellent vendeur avec expertise et excellent service après vente . J'ai acheter 2 motocross et très satisfait .merci encore François ????