Reviews of BMW Lévis (Car Concessionaire)

Bernard Hebert

(Translated) Place to visit for your new BMW (Original) Endroit a visiter pour votre nouvelle BMW

Robert Jutras (Passionné des voitures)

(Translated) Great place and great service. Car enthusiasts. (Original) Endroit super et excellente service. Des passionnés de voitures.

Éric Moreau

(Translated) Bmw is my Passion Before All .. Thank you (Original) Bmw est ma Passion Avant Tout.. Merci

cliff collins

(Translated) What a beautiful concession (Original) Quelle beau concession

tony morency

(Translated) The place for the average world (Original) La place pour le monde en moyen

Chantal Karam

(Translated) Very nice welcome (Original) Tres bel accueil

Dominic Beaumont

10/10 Alex = top

Gino Girard

(Translated) Nice welcome, quick appointment, WoW, always in solution mode! (Original) Bel accueil, prise de rdv rapide, WoW, toujours en mode solution!

gary mauriol

(Translated) Always the impression of disturbing when you call at Bmw. Information is difficult to obtain on parts and vehicles when they are supposed to be in the best position to inform us. real misunderstanding in their vision of after-sales service .. this gives the Bmw experience a big drawback .. disappointing! (Original) Toujours l'impression de déranger quand on appelle chez Bmw. Les informations sont difficiles a obtenir sur les piéces et véhicules alors qu'ils sont censés être les mieux placés pour nous informer. réelle incompréhension dans la vision qu'ils ont du services apres ventes .. cela donne un gros bémol à l'expérience Bmw .. décevant !

Josée Nadeau

(Translated) Very good service ???? (Original) Très bon service ????

Sarah GT

(Translated) Very nice professional garage and excellent welcome and service (Original) Très beau garage professionnel et excellent accueil et service

christian Erlach

(Translated) A bit far but impeccable service compared to Quebec City (Original) Un peu loin mais service impeccable comparativement à celui de Québec

Nathalie “Arbre de Vie” Couture

(Translated) Excellent service! We were treated like queens. Finally, my girlfriend bought a car quite sublime. Thank you to the lady for the excellent coffee, thank you to the handsome young man Jaime and the extraordinary Santa Claus. (Original) Excellent service ! Nous avons été traitées comme des reines. Finalement, mon amie de fille a acheté une voiture tout à fait sublime. Merci à la dame pour l'excellent café, merci au beau jeune homme Jaime et à l'extraordinaire Père-Noël.

Bernard Sempe

(Translated) Welcoming (Original) Accueillant

Tin Mat

(Translated) Great customer service. Come see Jaime and Charles for your next BMW purchase. (Original) Super services à la clientèle. Passez voir Jaime et Charles pour votre prochaine acquisition BMW.

YVON BILODEAU

(Translated) Very nice garage! Excellent service! (Original) Très beau garage! Excellent service!

aziz bat

(Translated) Very well (Original) Très bien

Nicole St-Hilaire

(Translated) Very good service (Original) Très bon service

alexandra mainguy

(Translated) Great service, very personalized. Very welcoming staff! We were served by Steven Lessard and we are very satisfied !! (Original) Super service, très personnalisé. Personnel très accueillant! Nous avons été servis par Steven Lessard et nous sommes très satisfaits!!

Eric Bouchard

(Translated) Congratulations to all the team of BMW Lévis you are real passionate and you feel it to your customers! Nice welcome, beautiful atmosphere and very nice concession! Thank you to Mr Martin Gravel and Mr Olivier Melançon for your excellent after sales service, qualified and very professional technicians. (Original) Bravo à toute l'équipe de BMW Lévis vous êtes de vrai passionnés et vous le faites ressentir à votre clientèle ! Belle accueil, belle ambiance et très belle concession! Merci à Mr Martin Gravel et Mr Olivier Melançon pour votre excellent service après vente, techniciens qualifiés et très professionnels.

Steeve Poirier

(Translated) Wow what a service and great advice. VIP. (Original) Wow quel service et super conseils. Du VIP.

Helpmequitschool

(Translated) BMW Lévis is really the place to buy a vehicle in Quebec. Their offers are extremely fair and enticing and the sellers are great. Definitely worth the detour, especially to do business with Jamey, he's sure to find the right vehicle for you and at the right price. I honestly recommend going to BMW Lévis instead of going to BMW in Quebec City. (Original) BMW Lévis c'est vraiment la place pour acheter un véhicule a Québec. Leurs offres sont extrêmement justes et alléchantes et les vendeurs sont super. Ça vaut vraiment le détour, surtout pour faire affaire avec Jamey, c'est sur qu'il va trouver le bon véhicule pour vous et au juste prix. Je recommande franchement d'aller chez BMW Lévis à la place d'aller chez BMW ville de Québec.

Guy Gagnon

(Translated) Courteous and personalized service (Original) Service courtois et personnalisé

Midou Krouma

(Translated) Normal experience We did not really feel a help and an ease towards the customer, we wanted to exchange our car of another different brand to BMW, but unfortunately the price that the advisor gave us was exorbitant, which pushed us to search on BMW from other neighboring cities Thank you (Original) Exérience normal On as pas senti vraiment une aide et une facilité envers le client, on as voulu échanger notre voiture d'une autre marque differente à BMW, mais malheuresement le prix que le conseiller nous a donnés etait exorbitant, ce qui nous a poussé a chercher sur BMW des autres villes voisines Merci

Eric Bruneau

(Translated) Amazing team! Nice atmosphere and great deal! (Original) Équipe incroyable! Belle ambiance et super belle concession!

Jean-Sebastien Heroux

(Translated) I visited the concession when it opened. The service I received during my reception was very professional and courteous. The concession offers many services for their customers and the atmosphere is inviting. I recommend BMW Lévis to all existing customers and all future customers. My experience has been very pleasant. During my visits to Quebec, it will undoubtedly be the dealership that will do the maintenance on my car. (Original) J'ai visité la concession lors de son ouverture. Le service que j'ai reçu lors de mon accueil était très professionnel et courtois. La concession offre de nombreux services pour leur clients et l'ambiance y est invitante. Je recommande BMW Lévis à tous les clients existants et tous les futurs clients. Mon expérience à été très agréable. Lors de mes passages à Québec, se sera sans aucun doute la concession qui fera les entretiens sur ma voiture.

Jean-Simon Gabriel Laliberté

(Translated) Excellent service (Original) Excellent service

Michel Brisson

(Translated) Thank you for your charging station Much appreciated (Original) Merci pour votre borne de recharge Très apprécié

Joël Labrecque

(Translated) I went to buy fitter hats with my convertible and it is very beautiful, very chic and I was well served by the parts clerk (Original) J'ai été pour acheter des chapeaux pour fitter avec ma décapotable et c'est très beau, très chic et j'ai bien été servis par le commis aux pièces

François Bernier

Good no pressure service from Christian B

Dave Bolduc

(Translated) Superb garage and dynamic team! (Original) Superbe garage et équipe dynamique!

Vicky Blackburn

(Translated) Excellent service with Steven and Chantal. Thank you. (Original) Excellent service avec Steven et Chantal. Merci.

Fabrice Gasnier

(Translated) Totally like BMW: it's clear, it's rigorous, it's efficient. The two advisers I met were perfect: they understood my needs and quickly found models in the entire fleet available that matched my desires and my budget. (Original) Totalement à l'image de BMW : c'est clair, c'est rigoureux, c'est efficace. Les deux conseillers que j'ai rencontré ont été parfaits : ils ont compris mon besoin et ont rapidement trouvé dans l'ensemble de la parc disponible les modèles qui correspondaient à mes envies et à mon budget.

Jean Côté

(Translated) Very well served 10 out of 10 Thank you (Original) Très bien bien servi 10 sur 10 Merci

Marie Rochefort

(Translated) Good service (Original) Bon service

Estelle Duval

(Translated) Thanks to Jean François at the service for his professionalism. (Original) Merci à Jean François au service pour son professionnalisme .

christian pechard

(Translated) Very welcome very satisfied (Original) Très bon accueil très satisfait

Yves Chouinard

(Translated) Good reception, welcoming service. (Original) Bon accueil, service accueillant.

Gilles THUILLIER

(Translated) Disappointed with my visit because I looked at several vehicles and no one came to see me to know my expectations (Original) Déçu de ma visite car j'ai regardé plusieurs véhicules et personne n'est venu me voir pour connaître mes attentes

Marc-Alexandre Loiselle

(Translated) Always well received, beautiful establishment, friendly people. (Original) Toujours bien acceuillit, bel établissement, gens sympathiques.

Breton Marie

(Translated) THANKS! to Alexandre Ouellet for the excellent service! When purchasing our Red BMW 330i! Eric & Marie (Original) Un MERCI ! à Alexandre Ouellet pour l'excellent service ! Lors l'acquisition de notre BMW 330i Rouge ! Eric & Marie

Pierrette Fortin

(Translated) Very good service from my advisor Gabriel! I recommend BMW Lévis (Original) Très bon service de la part de mon conseiller Gabriel! Je recommande BMW Lévis

Steve Dion

(Translated) Great welcome, excellent attentive seller Jaimme Quiroga (Original) Super accueil, excellent vendeur attentionné Jaimme Quiroga

Xi YU

(Translated) Very professional and good service (Original) Très professionnel et bon service

Benoit Grenier

(Translated) Excellent service thank you to the entire Martin Gravel team. (Original) Excellent service merci à toute l'équipe de Martin Gravel.

Sylvain Cote

(Translated) Woww really great service and quality. I do business with I like (Original) Woww vraiment très bon service et de qualité. J'ai fais affaire avec jaime

Édouard Pagani

(Translated) The best BMW dealership !! (Original) La meilleure concession BMW !!

Myriam Pepin

(Translated) Great team of technicians (Original) Super équipe de techniciens

Helene McClish

(Translated) Excellent support during the purchase and impeccable after-sales service! (Original) Excellent accompagnement lors de l’achat et service après vente impeccable!

Bruno Fontaine

(Translated) Very clean and courteous services :) (Original) Très propre et services courtois :)

Francis Carrrier

(Translated) A little disappointed..I went to see the second hand vehicles on a Sunday around 7 p.m. and the surveillance system asked me to leave the place, otherwise they would call security .... a little bit social !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (Original) Un peu déçu..je suis allé voir les véhicules d occasion un dimanche ver 19 hres et le système de surveillance m a demandé de quitter l endroit sans quoi ils allait appeller la sécurité....un peu sociale!

Chantale Forgues

(Translated) Wow we bought our first BMW here and great staff and services (Original) Wow nous avons acheté notre première BMW ici et super personnel et services

Michael Boivin

(Translated) Excellent customer service, go see Jaime, he will answer all your questions and assist you in the purchase of your next vehicle! (Original) Excellent service à la clientèle, aller voir Jaime, il saura répondre à toutes vos questions et vous accompagner lors de l'achat de votre prochain véhicule !

Frank Lambert

(Translated) Very good service (Original) Très bon service

stephane gregoire

(Translated) the service passes 2nd (Original) la ou le service passe 2e

Bernie Dumais Bernard

(Translated) Excellent service. (Original) Excellent service.

Charles Breau

(Translated) Excellent garage and service! (Original) Excellent garage et service!

Tarek Henoud

(Translated) New and proud owner of an I3, I am blown away by the pre-sales and after-sales service of the entire BMW Lévis team and especially Chrystine Rousseau, consultant without whom the sale would not have taken place. Human, attentive to the needs of her customers, ready to do anything for them, Christine is simply extraordinary. She puts you in confidence, meets all your needs and advises you with unparalleled service. BMW Lévis my favorite a whole discovery! Working in the field of finance and customer service for almost 20 years, having visited several BMW, Audi, Acura dealers across Quebec, I can confirm that the best customer experience lived is definitely at BMW Lévis! Thank you to the whole team and thank you again to an exceptional consultant, thank you Chrystine. Simply magic as an experience! Woaw! (Original) Nouveau et fier propriétaire d'une I3, je suis époustouflé du service de pré-vente et d'après vente de toute l'équipe de BMW Lévis et surtout de Chrystine Rousseau conseillère sans qui la vente n'aurait pas eu lieu. Humaine, à l'écoute des besoins de ses clients, prête à tout faire pour eux, Christine est tout simplement extraordinaire. Elle vous mets en confiance, répond à tous vos besoins et vous conseille avec un service hors pairs. BMW Lévis mon coup de coeur toute une découverte ! Oeuvrant dans le domaine de la finance et du service à la clientèle depuis près de 20 ans, ayant visité plusieurs concessionnaire BMW, Audi, Acura à travers le Qc, je peux confirmer que la meilleure expérience client vécue est définitivement chez BMW Lévis ! Merci à toute l'équipe et merci encore a une conseillère exceptionnelle, merci Chrystine. Tout simplement Magique comme expérience ! Woaw !

Mr. I

Here is a brief one. First of all, the client service is pretty decent. The guys are polite and even offer you some water from time to time. Coming down to the deal itself. I had a pretty intense email exchange with the sales rep for about several weeks after I test drove the car of my choice. It took more than a month of back and forth to get the quote. Every piece of info that I tried to get out of the sales rep was literally very much akin to squeezing it out of him. The price flexibility was nonexistent. No snow tyres for you, no additional services as well. Pay up and roll out. The discussed price for the car itself, no taxes in, no additional services, had been of roughly n3k. Imagine my surprise when the lad sent me out a quote with the car price (no taxes etc) going up to n9k instead. When I asked him to confirm or to explain the discrepancy, he simply bailed out on me and never returned a call. To sum it up: all the time I dealt with the sales rep I had a strong feeling of being at a grocery store, or a bakery. What you see is what you get, the price is non-negotiable. What is far worse is that it can suddenly go up, without any clear explanation at all. P.S The car in question is still sitting on the lot 6 months after.

K

(Translated) Lack of used cars and cars of different budgets and different brands to attract a larger clientele Very nice place but it looks like it is closed because there is no coming and going. Would benefit from doing more promotions or activities in their businesses such as organizing car rallies, a car wash for a cause of road tests or any other activity to publicize the place. (Original) Manque d'autos usagées et des voitures de budget différents et de marques différentes pour aller chercher une plus grande clientèle Très belle place mais on dirait qu'il est fermé car y a pas de vas et viens . Gagnerait à faire plus de promo ou activités à leurs commerce comme organiser des rassemblements autos un lave auto pour une cause des essais routiers ou tout autre activité pour faire connaître la place..

Andre Deveau

(Translated) Prefer this garage than the one in quebec (Original) Prefere ce garage que celui de quebec

Pierre-Alexandre Bussières

(Translated) My first visit to the service did not disappoint! What professionalism from your passionate and competent staff. Special thanks to Service Manager Carl for the flexibility of my appointment given that I am from outside! Thanks again BMW Lévis! (Original) Ma première visite au service ne m'a pas déçu! Quel professionnalisme par votre personnel passionné et compétent. Un merci spécial au directeur du service Carl pour la flexibilité de mon rendez-vous étant donné que je suis de l'extérieur! Merci encore BMW Lévis !

K D

Great service from Steven Lessard! Very prompt to reply and followed up to make sure I had everything I requested. Best experience with a BMW dealership in over 20 years of purchasing BMWs.