Reviews of Laurentian Chrysler Dodge Jeep RAM (Car Concessionaire)

Tamara Streitenberger

Super service! Courteous, friendly,and eager to please! I love my new truck! A big thank you to our salesman, Dan and the finance manager!

Dennis Beaulieu

I was in for 4 recalls on my vehicle which was to take 4.5 hours which they did in just under 2 hours.

Tylor Benoit

Very nice staff, fast at responding to emails , reasonably with your needs I would do business with them again. One of the best places to go for you vehicle needs Tylor

Robert Zeglen

Recently attended Laurentian Chrysler for some work on my 10 year old jeep. I was very impressed and pleased the way I was dealt with. I will recommend and use this firm again. Rob

Pierre Tremblay

The young lady was very pleasant and they passed us a vehicle, great service , thanks

Anthony T

Needed some work done on my 1500 eco. I had a very bad experience with doyle dodge, and refused to go back there. I called up laurentian... they got me in right away, kept me up-to-date the entire time they had my truck. Kept the cost low, and worked with me on high priority repairs vs repairs that can wait. Extremely happy with their service... in fact i was so happy, that my truck is there right now for the rest of the repairs. Next truck i buy will be from laurentian. A++

Lori Bonneau

They always do exactly what my vehicle needs ..they dont make me guess what needs to be done like the sad service i recieved at mazzuka chrysler ..they dont neglect necessary services required for my vehicles top performance .. I made the switch to Laurentien Chrysler. Awesome customer service time after time ...... They have definately got my business. For life :)

K C

Service is friendly and prompt. New building is amazing!

Victor Emmanuel L G

Found a pre-owned car online at the dealership, scheduled a test drive. I had to reorganize my entire day to get to the place, since it was right after work. After arriving, some very frustrating news: the car was not even at the dealership. And not even a phone call from their end to tell me about that. I tried to schedule another day to visit, but received no follow up. I don't understand if it was a specific issue with one of the salesperson, but first impression is what counts, right?

Jenna Ryan

Great buying experience!! Definitely recommend.

Deborah Robertson

Thank you to the team at Laurentian Chrysler! Over the years I have been treated with the utmost respect from the drivers, the front workers, machanics, and sales people. They are welcoming, accommodating, knowledgable, and work together like a well oiled machine! I leave there confident that my vehicle is running at its optimum potential.

Stéphane Galipeau

(Translated) Beautiful saleswoman (Original) Belle vendeuse

Angel Gagne

Awesome service that day. I was in... Taken care of... And out. Just the way I like it.

Joleil Linn Labelle

Accommodating, nice receptionist. Service wasn't out of the ordinary.

Jason Walker

Great experience dealing with the salesmen Chase. Very helpful in finding us a car that met our requirements. Always made sure to inform us right away when new vehicles came in that we may be interested in. Ended up buying a Toyota Corolla from the used department of the dealership.

Patricia Lachance

James greeted me with a smile as I walked in and the men at the service desk were easy to talk to and joke around with. The only thing I would change is to have someone answer the phone to make an appointment for an oil change. Having to leave a message for Christine every time you call takes up a lot of time. But they are friendlier then at Doyle in my opinion.

Sandman705

Service personnel ok and helpful. Parking is a nightmare for service area.

AGlife

Cant be bothered to email back with any information you request on a vehicle I guess they don't need your money shop elsewhere if service and honesty is important to you as the end user of a vehicle TLDR avoid // I can assure you you made no contact with me until I left this review then I was emailed back with an apology however I have purchased elsewhere and your customer service shouldn't be based on whether or not a poor review is left but on the fact you represent a business

Manuel F. Alves

Bad service

beth mairs

I was taken such good care of by the Laurentian Team in Sudbury. Highly recommend.

Craig Cunningham

Excellent customer service! Calvin was extremely helpful and willing to go over and above to help my wife and I out with our purchase. Would most definitely recommend him (and this dealership) to everyone :)

Laura Killam

They follow up but prices are higher than I wanted. They are also vague over the phone pushing you to actually go in person before making a deal.

Steve Richer

Bought my 2019 ram Excellent friendly staff

Sam Cayen

3 years ago I got a car from a different lot claiming it was certified, it ended up costing me roughly 7k in repairs, it ended up becoming a money pit Fast forward to today im driving a beautiful Honda CRV LX, perfect amount of space for my family, I needed a new car and told the salesman the dire need I was in and they delivered %110. Once I'm done with this vehicle in the future, I certainly will come back here. P.S. I never give 5/5 ????

Ricky Bobby Jr

Had a great experience there. Derek and Brad made sure to provide all the small details and it felt very comfortable. Excellent service!

Rebecca Triumph

Staff was friendly especally Stan he was increadably nice and helped me get the car I wanted. A few days after my purchase, he checked in to see how my car and I were doing, very satisfied with my expirence here. I strongly reccomend.

Jenny Labrosse

Had a wonderful experience all around buying our new van! Would definitely go back and would recommend! Go see Derryck if you're looking for a used vehicle, he's awesome!

S Lee

First Oil change at Laurentian….I have an Alfa Romeo, but it falls under the FCA umbrella. What could possibly go wrong? I also have FCA extended warranty. Firstly, I have to say the service advisor was great, this was out of her hands. The mechanic left the oil filler cap off and proceeded to fire up the engine….he caught his mistake , closed the hood and I went home only to find I was down a litre of oil due to the fact it was all over the engine bay. He didn’t even try to clean it up. Sent pics in, was offered 10% off my next oil change. I want back to the dealer for my “litre of oil”. They also couldn’t reset my maintenance schedule…I had it done by someone who knows what they are doing. I then find that I paid $5 for my door hinges to be greased, they weren’t greased….I guess he was too busy getting my vehicle out of the shop before anyone noticed oil on the floor . All this grief for $174 oil change. Vehicle smelled inside for a while, washed it down twice under the hood. And to think I have extended warranty with chrysler. Thoroughly disappointed.

Natasha McCormick

The Chrylser dealership closest to me has the worst customer service EVER. So, I always make the 2 hour drive to Laurentian Chrysler when I need repairs or to buy a vehicle. Their customer service is always on point!

F K

I walked in here at 9 a.m. this morning without an appointment with my parking brake locked up and went to the service desk where unfortunately I don't know her name but I believe she is the only female in the service department there. I told her I didn't have an appointment I had car troubles the night before and had to stay in a motel & I believe it's just my parking brake that's locked up that needs to be released. She said she could probably get me in this afternoon definitely tomorrow morning. I told her I was on my way home to Toronto last night when my brake locked up and I had to CAA it there and stay the night in a motel and if it was all possible I would really like to get home today but I understood if it wasn't possible. She then talked to one of the mechanics (again didn't get his name) but he took my Jeep inside and by 10 a.m. I was on my way home with a fully functioning parking brake again and smile on my face and no money out of pocket. I was blown away by the customer service! They helped me out so fast and at no charge! You don't get service like this in Toronto. I wasn't expecting it but it made my day. I just want to say thank you to that woman in the service department and that mechanic in the service garage for getting me on my way. This Chrysler dealership has excellent customer service and excellent mechanics, and although I didn't try them there was a couple of dozen freshly baked cookies on the counter. You just don't see this in Toronto. Thank you Laurentian Chrysler for restoring a little faith back into dealerships for me. Cheers!

Eric Lafortune

Good customer service rate 1 star. Had 2500 in debt and was denied sale. Was pretty embraced getting denied sale.

Mitch Lavallee

Amazing service as always.

Jason Pangowish

Excellent service! Beautiful new facility! And I Love my new truck!!

Sebastian Ardiles

Great dealer, great people and great car!!!

Max Weir

Great customer service, very friendly and easy to deal with. I recommend them.

William Gillespie

Staff was excellent, service department was great, shuttle service got me to work on time!

Bobbie-Jo Lumme

Another great experience! Boy 5 000km goes fast!

Normand Demore

Very please with staff and salesman.

Cin Deschatelets

Shawn our salesman was awesome and very personable. The finance team was great to work with and very professional! Thank you so much for your service! I love my car ????

Emily Stanislaw

Excellent customer service. They worked hard to get me the best deal. Don't be deterred by the shop now, fall 2020 they will be in a brand new building with service!

James Paquette

Thanks!

Tyler Hilderbrandt

Great Service. Thanks Derryck, you know your stuff plus had some good laughs. I'm a happy Trailhawk owner.

Brian Curtis

Excellent experience with Bob and Scott. All questions answered ..... some that we would have forgotten to ask ... and no pressure at all ! We're happy to recommend the Laurentian team.

Tanner Shallow

Recently just purchased the new 2021 Jeep Gladiator and traded in my 2017 Jeep Wrangler, everyone was super helpful, kind and professional. Everything went smooth, definitely looking forward to seeing their new location for my first service.

Jordan Stephenson

Staff is friendly

Larry Trottier

Very good dealership the service folks go out of there way to make sure your happy

Desirae Papa

The service department over charged me twice and the manager said they would correct the oversight but did not provide the refund. Instead she was rude and thought I would be too naive to look closely at my invoice and just added the additional labour charge (to fix their own mistake... Installed the wrong tires on my vehicle) further down under a different area. Both incidents were back to back and she tried to make me feel bad by saying people make mistakes. Yes, of course they do... But twice in a row and then didn't even have the decency to apologize or fix the mistake without charging me an extra hour and a half of labour. The worst experience I have ever had with any service department. I was told after fighting with them that I would receive the refund for the money they owe me in the mail and get a follow up call from the manager. I have gotten neither.

Corey Brisebois

I bought a used f-150 and the staff was very helpful in helping me while purchasing the truck. Great price too!

ginette philion

Needed a tire repaired last minute on a Thursday night and they took me right away, price was more than reasonable and I was able to make it to work the next day as if none of it had ever happened!

Chris Lemieux

Curtis and Brad were great to deal with!!

Ryan Desjardins

I used to hate bringing my Jeep to the dealership In Barrie. Never a pleasant experience. I've just moved back to Sudbury and I just terribly missed that kindness Northerners have that Southerners just don't. That Northern hospital is definitely felt at this dealership. Thank you!

kurt lavigne

Staff was exceptional and very friendly:) Jeep service was spot one and done earlier than expected ????

Manon Simard

Amazing service from the whole team at Laurentian! Derryck our salesman was extremely knowledgeable and professional. We didn't buy one vehicle, we bought 3 the same day !!! Highly recommended.

david mcqueen

I did service on my car for the first time at Laurentian Chrysler I would say that from booking my appointment to getting my car worked on was the greatest service I had ever had dealing with garages they shuttle me back to my house with no extra cost pick me up when my car was ready I would say to everyone if you looking for great place and people to work on your car Laurentian Chrysler is the the garage you need

Blake Grenier

Amazing service! I was greeted at the door and was quickly served. No hassle at all. I went in not thinking that I'd be approved. Bill helped me to get the car that i wanted from the start.

Coal Ryder

Great staff would and did buy from again! Even though i bought a puplic before wholesale vehicle. Was treaded just as well as buying a new one. So I returned and bought a 2017 ram rebel edition 1500. See yous for the next one

Patrick Beaulieu

How long do appointments usually take to fix something inside you're car ?

Lilly Laforest

Very friendly staff. Nice new building.

Seth Wing

Ricky and Curtis were very friendly and courteous and helped me keep my repairs to an affordable cost. At the same time they were able to identify things that could be done now and some repairs that I could put off and pay for at a later date. My only helpful tip to Laurentian Chrysler is to do a 360° video or camera capture scan of the vehicle as it comes in. And when suggesting repairs, show pictures or video of broken links, loose support control arms and discoveries the mechanics make to the clients. Join the 21st century and be more interactive with your clients. It would go along way in helping to show the problems once under the hood or below the vehicle.

Up North Backcountry

The place to buy is here!! Not only are they friendly and professional but the service is excellent( especially from a guy named Derryck) They made buying a vehicle feel like a walk in the park! Thanks again Derryck Turcotte!!

Heather Dukes

Very old waiting for the new place

James Saville

Great staff, always accommodating and try and get you in and out as fast as possible!

J S

Budget - What Im Looking For: - $175-230 bi weekly - No more than 84 Months - New OR Used, but preferably new Shows: - $269-300 bi weekly - 96 Months - New, $45,000.00 truck Called emailed 7 times in two day span.

Kevin Stevenson

This is my 4th vehicle from Laurention Chrysler. Andy Currie was my salesman for all of my purchases. Amy was a pleasure to deal with. All issues I had were resolved in a matter of weeks. Thanks laurentian Chrysler

Lordson Philip Jacob

I was there for a caravan, the service given by #Derryck Turcotte was truely professional and he was really polite and friendly. If anybody wants a vehicle go directly to him. I am so happy to recommend him.

Ashley Trainor

I recently bought my first car at Laurentian Chrysler and would definitely recommend this place to anyone looking for a vehicle! Dylan and Scott were amazing, very friendly and knowledgeable. I made my appointment through Brooklyn and she was so nice and friendly! Thank you very much.

Denise Fleury

Great Customer Service and Great Shuttle Service as well :) Thank you - Merci!!

Robert Baratto

Bought a new pickup truck. The sale consultant who name is Dylan was very knowledgeable and helped us tremendously

Patrick Carriere

Had a great experience dealing with Dylan… got the truck I wanted for the price I wanted. Great sales team, thanks Dylan !

Melanie Fitzpatrick

The team at Laurentian Chrysler was awesome so friendly took there time with us. Not pushy at all. They were very through on everything and took the time to explain everything to us. Derryck and Bill were the best!! We will be going back as this was our second vehicle we purchased there!! Highly recommend them!!!!????????

kirscha sloan

service people are nice. usually timely appointments and also timely for getting the car back

Jeff Gouchie

JL, Shawn and Brad always go the extra mile to care of the customer. Third vehicle purchased from them and will keep going back. Thanks for the help guys

Chris Laffin

Don't buy a used dodge grand caravan. They fall apart after 100,000 km. Complete garbage.

Evan

I'd go here over Doyle even if Laurentian Chrysler was 400 kms away, all uphill, with no gas stations or toilet stops. In a snow storm.

Scott McDonald

Still the best! Period.

Marc Chretien

Amazing sales team, very enjoyable buying experience!

Henry Ethier

Generally happy overall. Would have liked to know the AC was not working on the used vehicle I purchased in full disclosure but Andy was friendly and helpful.

Brian Burton

Very pleasant people. Great service and they were willing to help after the van was delivered.

Bradley Davis

I felt it was ridiculous that I had to leave my vehicle there for for days for them to scan an engine code on my brand new 2018 eco diesel. They wiped the code for the oxygen sensor when there was a recall on the sensor instead of doing the work they sent me away and the light came back on and now I have to go back in and loose my business truck for another day

Dodge man

The staff and sales people were very pleasant and helpful. Curtis was our sales person and was great, he awnered all our questions and made us feel comfortable. It was a great experience.

Riitta Seppä Vaillancourt

I was well looked after, and everything was explained to me so I could understand what was done......

The Groomer “The Groomer Guy” Guy

Great experience, friendly people. Ashley reed was great, she sold us our truck. Happy new Ram owners.

David Eichler

Just like every other name brand garage out there this place is designed to take as much money from you as possible. Rip off for service here because they think your an idiot so they'll tale advantage. Sales for new car is unknown so thats why 3 stars maybe they have better treatment on sales

C C

I did it for the pointz

Caroline Montpellier

Great experience! Fantastic service! Will definitely recommend! Thanks Derryck!

Dick Korpershoek

Great experience, huge new building and lot. Great selection of vehicles even in these pandemic times

Jody Insley

Fixed it first try, got me in in less than 24 hours. Downfall was I had to chase them to find out if it was diagnosed or fixed yet 8 hours after the appointment.

Daniel Pineault

Service was done in a timely manner and as promised

Jade T

Everyone was great! Very helpful and informative. Thank you Dylan for making this purchase very easy

Holmes

Had an excellent experience at Laurention Chrysler. Jean-Luc gave me an incredible, no nonsense deal. Even other employees (Andy, Curtis, Shawn, Chase & Calvin + a couple others) went out of their way to help, and lend a hand while I waited for it to arrive. Would highly recommend them!

mike drew

I had a great experience with laurentian chrysler. Dan larocque is a great salesman friendly and polite as is everyone else. If I'm going to buy another vehicle Dans the man to see. Thanks.

Leo Duquette

Service was great, the girls at the cash are very knowledgeable. Way more than me.

Sylvain Roy

Good deal awesome service on my trade in thanks to Calvin Winch

Sadie Nolan

Excellent service! I could not have asked for a better experience! I will recommend them to everyone!

Koffi Mathias Yao

(Translated) Very welcoming and flexible. Good job! (Original) Très accueillant et flexible. Good job !

Courtney Harding

I originally went to another dealership in town and had a terrible experience but when having Derrick call me my entire experience of purchasing our first truck was amazing from start to finish! Derrick spent hours showing us a huge amount of different trucks.. he went through each truck as needed and answered all of our questions! Once it went to Finance Bill was fantastic and had so much knowledge!!! He kept us posted on everything as well as went threw everything as well and in detail of each stage and what we were paying for! Thank you so much for making this such a wonderful experience for us!!!

SpaceLazerKitty “Karii”

pleasant experience, very helpful and informative.

Wade Hein

Not happy with service personnel or sales dept

Lance St. Louis

I Dont know how they're still in business. Went there with the full intent to buy a brand new jeep renegade. Salesmen though I was a kid joking around, I'm 31years old. Oh well doyle dodge got my business. If you looking to buy a dodge truck, a jeep, or any Chrysler. Just go to Mike doyle dodge they are super helpful, and at the end of the day doyle dodge got my 40k

Donnie Gladu

Professional and courteous. The entire staff ensured our every need was met. This is our second time buying at Laurentian Chrysler and it certainly will not be our last. Ask for Stan. He's a genuine great guy who will make sure your money gets you exactly what you need.. and want.

Thomas Tobin

Had Curtis S. work on my vehicle and had the opportunity to talk with him (the technician) on the phone and again at the shop when I picked up my vehicle when the work was complete. Work was done in an efficient and timely manner by the competent staff and it was peace of mind meeting with the technician knowing all is good to go. Great job and impressed with the service.

Kris Cecconi

Purchasing a vehicle from out of town can have its challenges when you are on the hunt for a certain model. Derrick was good enough to do a live video with me to view the vehicle and it worked out fantastic. Upon arrival I was in and out …

sean crandall

The attention to detail and the level of service at all levels has been nothing but top notch... They have my business for years to come

Mike Pennie

Slight problem with my new Laramie. Good as new

bernie migwanabe

In these uncertain times they got me up and running in a few days great service

Janice Moore

Care was taken reqarding Covid outbreak.There was no charge for this first visit as coupons were used to cover costs. Thank you! that was a nice surprise. Feel reassured as to the condition of my vehicle after my visit.

Claire Warren

The team was very courteous, professional and accommodating. They do not want to lose a sale to another dealer and are wanting to ensure you are happy with the outcome.

Dave

Fixed my radio problem. Had an issue with my radio resetting constantly. Brought it here as my local dealer was giving me the run around. Fixed it with a simple update. Thanks Laurentian! Update: Radio was fixed temporarily. Needed to return once so they could get a serial number and again to have the radio replaced. All was covered by my factory warranty. They did try to up sell me on some brake work but with only 30k on the truck, I’ll live with a slight pulsation until the pads are worn out. Then she will get some better quality aftermarket brakes.

Anik Morin

Chase has done a great job once again! Getting us what we were looking for!

Scott H

I don't expect much from any dealership these days but I do expect some customer service. I failed to get that today. I needed a quote on a part. That's it. I called 8 times. I had to call an office in Toronto area eventually and they got me the answer within a minute. Now, Im going out of town for a service job that should have been done locally. Sudbury for ya.

vale biidaasige

The visit was professional and friendly. The staff were very friendly and accomodating. They were attentive to our needs with water and coffee. We all followed social distancing, masking and hand sanitizing. Laurentian Chrysler is a great place to do business.

Amir-Ali Moosavizadeh

I have purchased a used dodge ram from this dealer. Some of the works that needed to be done before the delivery, not done.(full service and also shocks were supposed to be replaced) First morning I turned the truck on, drive belt started screaming until it warms up. When I hit a pot hole or a bump the truck goes all over the place (shocks are shot). I am not sure how this truck passed safety !! I made lots of phone calls, promised to call me back but never happened. I even went to dealer and promised me to get a call from service manager, but never happened. called again, no response. I am regretting big time that I purchased my truck from them and not recommend to any one. I found them not standing behind their word and after they sell you something , you worth nothing to these people.

Colin Mac Neil

friendly staff, good pricing for a dealership

Jo B

My husband brought his Ram for a problem with a sensor and when his truck was ready to pick up the receptionist told him that they have hit a post and now the truck needs body repairs. This truck had no scratch or dents and now because of a careless mechanic the truck needs a new running board, body work, a rim and a tire. Wow....No one appologized just like if this is normal for them to do that. They have lost our trust and our 3 vehicles will now be services at DOYLE.

Dennis O'Brien

Mechanic did all he could for my problem which didn’t show up on his test drive.

Derek Weiss

Bought my first new vehicle at the end of July, and could not have gotten better service. Shawn, the salesperson, was very knowledgeable and helped to narrow down my search, which took a lot of the hassle away. He also spent the time explaining the various features of the vehicle I was looking at, instead of simply tossing me the keys and telling me to try it out on my own. With all the tech in the new vehicles this was invaluable time spent. The entire staff at Laurentian were extremely professional and welcoming. I would definitely recommend you make this a sure stop when searching for you next vehicle.

Diane Clement

Thank you to the staff at Laurentian with the excellent service and help with the purchase of my new truck!! :) Friendly staff, asked all proper questions to agree with my finances. Thanks again!

Veronica Hannah

I had a very pleasant experience with Laurentian Chrysler. Shopping for a car experience has changed. The service was very friendly and honest. Thank-you! The only this that could be better is the cleanliness and building needs to be updated.

Andy Recollet

Great buying experience, good service, made me feel comfortable when I walked in, no pressuring salesman trying to push a buy on me, glad I'm apart of the Laurentian Family now.

Heather Blakeynesbitt

BEST experience ever! Top notch service from Stef; felt welcomed and appreciated. I will highly recommend Laurentian Chrysler for vehicle purchases. #lovemycivic

Lacey Leduc

They were pleasant and quick but also thorough.

Sherry Saini

It was a great experience, everyone is very helpful and approachable. The salesperson was very sincere and made us feel very confident about the purchase. The financing team along with the Sevice desk in the back, excellent customer service all around!

Mark Wilson

never taking any of my vehicles there again i have spent over $3,000 in service on one of them this year alone and the van is only 3 years old, and they never fix the issue, the service manager is unpleasant rude and i don't understand how they can keep person, i have tried to contact Jason carrier however he cant be bothered to return my calls either, 1 star is the lowest i can post. i hope that someone can make time to cal me back about this

Noel Laporte

Able to accommodate a quick purchase and drive off the lot in one day. Friendly and fair service.

Coye Livingston

Great people to be around, wonderful atmosphere. Everyone is very supportive and motivating. A very welcoming place, and community

bruce vaillancourt

Awesome service and very easy to talk with. They know there stuff and Calvin had me sold on a truck in minutes.

Sue Stephens

Very happy with service and purchase!

Martin Boileau

My experience with this dealer was awsome, great people working there! I would recommend this place 100%

Andre Maillet

How disappointing! Bought a 2019 Rebel. Wife wanted running boards. Went to parts, could not find me on file even though went twice for recall notice and oul change. He quoted me 1100$. When the part was finally in, i was then referred to service and told another 2 weeks for install. Went to Mazucca chrysler same running board for 750$ installed included on Thursday. I wish i could remain with Laurentian but i cannot after such a bad way to service my vehicle. Also, made an appointment for an inspection. Date and time was confirmed and e-mailed to me via google calendar (8:45am). Did not get a call before 3pm. I asked why it took so long, service confirmed that they have a note saying pick-up at 5pm. She then told me that the appointment was made by a call center. Very bad communication. Not going there anymore unless covered by warranty. I'm usually very loyal and hoping this would be my goto garage. I guess not. They are overpriced and their left hand does not seem to speak to the right one. Going to bring all my business elsewhere (Doyle, Mazzuka...).

Craig Humbert

Great service and great people!

T Cass

My experience with Andy was perfect. Super nice guy, no pressure or sales tactics. I will be going back to them for all my trucks from now on. Scott in financing was also extremely nice and helpful. Overall, best experience I've had buying a vehicle!

John Smith

Good bunch in the service dept.

Archie Vermeersch

Felt very welcomed.

Tom Mercier

Found the truck that I was interested in , did my test drive , no pressure at any time...sat down with Stan Paris and negotiated the final price over a couple of days because of my trade vehicle was in storage..Luv my new truck..Big shout out to Stan Paris and the team at Laurentian.. Cheerzzz

Helen Majcher

Even though we had to purchase our new vehicle on line due to the Covid-19 pandemic. Our experience was wonderful. Everything was done on line and when we picked up our vehicle, there was no issues with the social distancing. Thank you Laurentian Chrysler

matt walchuk

Stan did a great job! The sales manager was very helpful also. We were happy with the price and our trade in value as well. Thank you.

Jennifer Kenwell

I had an amazing experience with laurentian Chrysler ????

Thomas Lees

Not impressed with the sales team I got treated as if I was not worthy of their time I was thinking of buying a new vehicle

John Martin

Appointment was on time and took less time than quoted. Staff are always friendly and courteous.

joe n

bad service don't go there watch Amy at service she is real scammer

Deb Chartrand

Amazing staff, always eager to assist!

Chantelle Sauve

Great customer service when I bought my vehicle and love my vehicle. Brought it in for an oil change and worst service. Waited 1 hr and 45 min. Went to ask how much longer and was told he called me awhile ago. Showed him my call log that I had no calls and he continued to insist he called and left a message. Confirmed he had the right number but he continued to lie saying he called some time ago. He even knew I was in the waiting room directly behind him. I was even watching for my vehicle in the service area only to learn they park it out front, not near the service area. Never going back there again.

Ernest Soulliere

Great service. Stan works tirelessly to make sure you are happy and satisfied with your purchase. I would recommend Stan and the Laurentian Chrysler team to anyone!

Jamie Wheeler

I have gone to this place 3 separate times, and I will NEVER go again. They are in the business of scamming people. I’ve had the same issue with my vehicle for over a year and within this year I’ve gone Chrysler 3 times to fix the issue but it has been left broken each time. I have asked that my final trip I shouldn’t be charged considering I’ve been charged over $500 two times for the same issue with no fix. Conveniently this company has “lost” my invoices and documents and say that I will have to pay again because “I’ve never been here” even though my bank statements prove the charges and dates of my appointments. This is beyond sketchy and I do NOT recommend this place to take care of your car, there are plenty of other respectable and reasonable mechanics in town.

Sylvie Levert

They did the very best to help me coordinate all services in a timely manner. They were extremely helpful & accommodating thru the process. Would highly recommend

Andre Legault

Great team, from sales to finance.

Denis Boisvenue

As far as the purchase experience was concerned it went well, but the vehicle had problems from the get go. The problem was resolved, but it was inconvenient.

Daniel Lavigne

Amy is great and always is able to fit my truck in.

Dr Daver

I have had good experience at tis dealer. They appear to be trying hard to treat you like a customer ...which is hard to do consistently. decisions are made by staff that take in everyone's best interest. Nice to see. 4 out of 5 to leave room for improvement only. I don't do many 5's.

Randy Whalen

extremely unsatisfied with the service manager.

Paul Poirier

I sat down with Calvin and he went over different truck packages with me. He then walked me through the yard and showed me differrent trucks untill I found the truck for me. It was a positive experiance for me.

Chris Bradbury

Staff was friendly and very helpful. I was nervous as this was my very first brand new car, but Andrew made me feel confident of choosing them to deal with. Thanks for everything guys.

PAUL P. BERTHELOT

Great First experience with The Service Department... Waiting Room was like sitting in a Meat Locker (Cold)...

matt barton

Fun easy process

Tammy Lamoureux

Bob Mc Donald is a really honest salesman... both Bob and Bill were amazing to deal with...they bent over backwards to help us get the truck we really wanted. We sent our son to them for the purchase of their truck. I can't say thank you enough to both. We will definatly be going back in the future for our other vehicle purchases.

Robert Alemany

Have yet to have a decent experience with the sales staff. Been here three times. Twice for a new car and couldn’t get any to talk to me. Third time drove in from out of town to look at a certified used car (called and emailed first). After the hour drive in, the car was no longer certified.

Jesse Gherbaz

Great service, good people, our next vehicle will be purchased here as well.

Christopher Bennett

The most accommodating, pleasurable car buying experience of our lives. Derryck Turcotte our salesman was a super great guy who helped us get the best deal. We shopped around before going to Laurentian but we were wasting time. We should have gone straight to Laurentian. We will reccomend Derryck and the team at Laurentian to everyone we know. To everyone at Laurentian.... Thank you for our fantastic car and the great service..... Kim and Chris

Mike Moellenkamp

Always top notch service from this team!

Tim Berthelot

I bought my secong Ram 2500 from Derryck Turcotte, as long as he is there, you will continue to get my business, absolutely the best salesman I've ever dealt with. Bill in finance is a true gentleman and made the experience truly easy and stress free. Joel in service has gone above and beyond to insure that I get my service done in a timely fashion, his advice and knowledge are greatly appreciated!

Tricia Stewart

Although the dealership was busy they made our experience pleasant. The staff are knowledgeable and friendly. I would definitely recommend Laurentian Chrysler Dodge Jeep Ram dealership.

Dan Dequanne

Bought two new vehicles from this place and ever since it changed owners I've been having bad experience with these guys I do not recommend buying a vehicle there thumbs down laurentian Chrysler

R J

I would like to thank all the staff in the service department for creating a positive service experience.

Tina Loyer

Excellent service and staff!

Paul Kingsbury

Been working with stan to purchase a used van or suv. He is a great guy to work with. We still are looking for the perfect one. He is awesome and not pushy. Tries to make us feel comfortable and is knowledgeable on all makes. Thank you Stan.

Clayton Laundry

Very pleased with the process. The receptionist was pleasant, friendly, and professional. The sales person was very understanding of my requests and went the extra mile to satisfy them. The finance dept was extremely helpful with financing as well as sealing the deal.

Miker One

Good service. Straight up front on work that needed attention.

Alain Soucy

Ricki Lee is amazing at her job! It went as smooth as it could thanks to her, would only go see her for future services thanks!!

Scott Kirkwood

We have bought several vehicles from Laurentian Motors through Ed Marynuk (sales rep) and have always been treated more than fair.That is why we keep going back to Laurentian.They have always taken care of us when we bring our vehicles in for service or to purchase parts or accessories.I would personally recommend dealing with Laurentian Motors.Keep up the good work.Thanks.

Dennis Desormeaux

Good

Jesse K

Had a great experience with the team there!! Very accommodating and professional and honestly I would go back again any time! First time buying a Jeep and they made it super easy! Thank you!!

Eric Grenier

Bought my first Ram here, Derek did a great job he went above and beyond! Great service and the truck is awesome!

Grant Livingstone

Great people work there

Chris Creeden

Bought a vehicle sight unseen, as i am from Brantford, was told the vehicle had absolutely no damage. Upon delivery of the vehicle, the is a major dent in the rear quarter panel. Contacted the dealer and they are refusing to do anything about it. Not very reputable for such a dealership. Sadly disappointed. Was told all 4 tires math but they dont and it didnt wven come with matching wiper blades. How sad

Norm Hurtubise

Know one to help me with a truck I was looking at.

Iqbal meghani

I went to the dealership with appointment, nobody showed me any vehicle. No apologies nothing. I left after 40 minutes. Very unhappy.

Michele Chatelain

A smiling welcome. Many offers for water, coffee etc. 3 people checking to make sure we were looked after and all this in a short 10 minute wait. Someone walking around with sanitizer and cleaning everything (seemed like this was her job). Super kind and caring salesman (Derryck) and same with the credit manager. Just wow! No gimmicks, no nonsense. Great vehicle buying experience!

Flori Flori

Thank you.

Sagar Arora

Always take good care of the customers. Very very friendly service and very nice people working here.

Country Twist

CJ took good care of us and we have beautiful new wheels. The customer service we got during and after our purchase was always above and beyond. They really make sure that you are well taken care of. Everyone greets you wjen you walk in and the environment is very relaxed and welcoming. We will definitly come back for our future truck needs!

NNan SSee

Always satisfied with Laurentian past and present — my car is 12years old and it is cared for like it was new. I am anxious to buy a new SUV - who doesn’t want new ... and am looking at the Cherokee - i have built it 10 times over online ... maybe 2019 is the year for the new beast.!!!

Shannon Daggett

I loved the service oilchange took longer but it is more detailed and thorough than going into a 15 minute or 20 min somewhere else lets face it less time isnt sufficient in detecting a problem

David C

Despite some initial delay my issue was taken care of in a courteous and professional manner. The staff made sure my claim was dealt with and took extra steps to smooth out any challenges. Overall a positive experience. I would recommend this dealer.

Ed Paroschy

Live in Niagara and worked with the crew at Laurentian to purchase a truck. Everything was delivered as promised....Great road trip to Sudbury!

Brad Gray

Rikki is very honest and communicates with customer in a timely fashion. I will only deal with her as she is very trust worthy. ????

Yvonne Cayer

We had a very positive experience when we purchased our new Dodge Ram. Staff was courteous and very helpful and they worked with us to give us the best deal possible. Bob is an exceptional salesman.

Chris Ferguson

Great service for buying a new vehicle. Wouldn't get a service done by the shop as prices are higher than their competitors.

Chad Weiman

The service at Laurentian is fantastic. The vehicle gets service at the time promised and is ready at the time promised. Price are very reasonable compared to other dealerships. I've only had to in a few times but I would recommend this dealership.

Catben Pellab

Great customer service, bent forward and back to fit me into the perfect vehicle

Debra Gervais

Awesome one to one service. Salesman amazing. All I had to do was pick my vehicle and drive away it was that easy. By the way I love my new vehicle. I recommend Laurentian Chrysler to everyone I know even strangers. Thanks so much

Dave Rumley

Extremely friendly, took their team with us and answered all are questions. So far very happy with sales. To early to tell about service, but with what I hear we will be impressed.

Kathy & Rick Hoag

Great service. Done on my schedule....after work.

jean roberts

Best service and sales in town???? bought 2 vehicles now from Laurentian and both times were good experiences. Same with service. I required work done urgently before a trip south for my kids b-ball tourny and Laurentian was able to accommodate and have warranty take care of the issue. Thanks Bill ????

tim1972434

Curtis and Brad were both very good at their job,and i woul definitely buy from them again

Tracy St.

Great friendly service. Chase was courteous and professional and found me exactly what I wanted.

Michelle Filo

Amazing service from all staff members! Everything was carefully explained to me. All staff are very polite and courteous. The parking is bad but they are moving to a new location next year. I was very happy after my appointment and would definitely recommend them to friends and family.

Shaylene Mascioli

Service was on time and good. A mistake in parts required me to go back the next day but it was quickly fixed.

Steven Moyle

Great service everytime.

Matt Patrakka

Overall a good buying experience. And we love our Trailhawk! Derryck and Bill were great to deal with from start to finish. Very efficient through the process which I appreciate especially when you have kids along. Only thing that I feel could be improved is the ease of navigating the lot. Not the newest place out there but I will definitely be recommending Laurentian and Derryck Turcotte to anyone I know in the market.

Donna Martin

They had my vehicle for 24 hours and only pulled it into the shop to be serviced as I came to pick it up.

Lynn Carriere

Not impressed with the service. Had to go back as it wasn't done right in the first place. Amy at the desk was amazing and apologetic for the service. Shuttle guys are awesome.

Maria Malbeuf

I was there today to do a warranty inspection. Darreck told me that I didn't really need to do it now to wait since I was having no problems. I appreciated him being honest with me and saving me some money right now. It is nice to have someone not lie to u so they can get ur money. Thumbs up to this young man. He is a 10.

Nanette Young

Friendy Staff. Explains everything to you, willing to answer all questions.

Colette Gauthier

Very friendly and honest.

george graham

The care taken by the staff at Laurentian Chrysler to call and set up appointments for routine maintenance, then service our vehicle with skill and efficiency, gives a new meaning to after sales service. Thank you. George Graham

Bobbie Jo Lumme

Happy to have Amy back! Service was great! A car wash could make a customers day even better, especially with all this messy winter weather.

D C

The sales person was informed and down to earth. The prices were fair and most importantly I did not feel like I was being taken advantage of. I think the people across the street should loosen those ties and take a few lessons from Laurentian Chrysler.

Kimberly Bennett

I recently purchased a vehicle from Laurentian Chrysler and could not be any happier!! For weeks I looked and researched and calculated, and Laurentian gave me the most reliable vehicle at the best price Hands Down. As a first-time car shopper I was nervous but felt very informed and in good hands with Curtis, and not at all pressured to make a purchase I was not completely comfortable with. They also helped me with winter tires and had them installed when I picked up my car with the others in their storage to be put on at no cost in the spring. I love my new 2017 Cruze and highly recommend Laurentian Chrysler to anyone looking for a vehicle :)

Jake Lacombe

Best ram dealership in the north Amy in service is top notch to deal with

Jan Fitzpatrick

Another awesome establishment owned and operated by Paladino! Would definitely recommend getting a new or used car from any Paladino lot!!

EdViv Gascon

Had oil change done today. Excellent service & quick Thank you Remi & Andrew Ed Gascon

Pierre Patry

Petras was a fantastic salesman. he really understood what I wanted, what I needed and in the end got me into a car of my dreams!

Bryan Blaney

After waiting 2 hours for oil change and tire rotation they came to us to inspect the work found out they were Woking on someone else's car.

Autumn Whiting

I'm taking a couple of minutes to write a review of my experience with Laurentain Chrysler. My 2010 dodge ram had significant front end damage as a result of my own actions. I called not knowing what to expect because I was over my warranty kilometers. I received a call back shortly after advising me to bring it in. I was skeptical, within an hour they called me back and explained the damage, I cringed when informed of the dollar value. Without me even asking they fixed my truck under a good will program. WOW. So now two years later our family required a new vehicle. I can be a handful to deal with but I want to share with you this experience. Mr Doug Wainman you truly won me over with your patience and the additional help you were able to offer. At the end of the day we have all felt like we have been wronged on certain deals, not this one! You have regained my loyalty as customer and made my wife and I truly enjoy this deal! Thank you for that! Lonnie Whiting

Charles Beaudry

Awesome service!

Charles Laberge

Expensive

Kelsey Clements

Warning for “buy at home” or out of town buyers. I am not one to leave a poor review but I would like to save the headache for future purchasers. We recently bought a 2017 Grand Cherokee from Laurentian Chrysler that we had found online since we live 9 hours away from the dealership. We have always owned Dodge products and were confident buying sight unseen since we were buying from a certified Chrysler dealership. The sale process was fast and simple, we had the Jeep shipped from the dealership to our local city. Upon first sight the Jeep was beautiful as seen in the pictures but once we took a closer look we were extremely disappointed to find body damage in multiple areas. Which to specify, we asked before the sale was made about any body damage or any previous accidents, and we were told there was “no known body damage and no previous accident history” we expected rock chips and scratches as we bought a used vehicle but the damage we found was a large dent in the passenger door, a dent in the body line on the drivers door from the door being over extended causing paint damage on the front fender and the door hinges to be bent. Along with the door dents there is a large area on the bumper that must have had some sort of damage and was “repaired” with a thick stroke from a paint brush of white paint. We were very disappointed in the dealership for the dishonesty of this sale and took the Jeep to a local body shop to have an estimate complete for the damage found. The estimate to repair the two doors and the bumper came back at $4500, they also told us the door is not sealing properly because of the bent hinges and the hood has been removed at some point as well. We then reached out to the dealership for an explanation, the sales representative was fast to respond that he will have his manager contact us. That was over a week ago... we have reached out multiple times and still no word from a manager. We would have really liked to give the dealership the benefit of a doubt that maybe they did not realize the damage upon inspection of the vehicle but the fact that after a week, we still haven’t heard anything back makes us concerned of their services. We are embarrassed to say that we put so much trust in Laurentian Chrysler and are now working on what our next course of action will be. We hope this is a first for the dealership and it never happens again but we just want to make others aware of the problems we are facing, if possible view the vehicle before buying.

Ray Duguay

Service was Peformed as expect ahead of schedule. Amazing staff!

Rob Dinan

Richard Paul was very professional Great deal Bill MCDonald was great I highly recommend!

James Coombes

Good place but need cheaper cars

Corina Baxter

Very Friendly!????????

Marc Barrett

Great deal on a new truck with very friendly service!

Jusith Foucault

No help at all waited for salesman to no avail

Carli

Another great experience buying from Laurentian! Shawn, Brad, and the rest of the staff are friendly, knowledgeable and professional! Thanks again, I LOVE my Jeep! :)

Delbert Bertrim

I recently purchased a 2007 Tahoe. When I viewed the vehicle with the salesman I commented to him that the tires on the Tahoe were the exact same tires that were on my vehicle, (also a 2007 Tahoe). When I picked the vehicle up, the tires had been switched. No longer were the B.F. Goodrich tires on the Tahoe. They had been switched for Cooper Discoverer tires. Although the same size and also new, they were not the B.F. Goodrich tires that were on the Tahoe. Also the wiper blade on the driver side had been broken and placed back so that it looked fine. Before I picked up the Tahoe I had asked the salesman if the Tahoe could be put inside overnight to thaw out as it was covered in ice and snow. When I went to pick it up there was still at least 10 inches of snow on the roof and I had to clean the hood off. (The windshield had been cleaned) I assume this is when the wiper was broken. Also when the salesman and I were bringing the Tahoe from the back to the front on the first day that I took it for a test drive one of the center caps came off of the right front wheel, he stated that he would pick it up after I left that day. The cap is still missing. (80 dollar value) After I picked the Tahoe up, I drove it to work, backed into my parking spot and the motor has not turned over since. I have no idea what is wrong, the battery seems fine but the motor will not turn over. Thank you for the opportunity to express my Laurentian Chrysler Dodge Jeep RAM experience.

Andrew Keyes

Very helpful and accommodating. Jamie went over and above to make sure I was happy and satisfied with my service.

Dan Lachance

Had to ask why I was being charged for something a week later when I had already paid the bill. Laurentian aske to me to pay for painting a part when I was not informed that I would have to pay for it. I had a very good discussion with Amy and she said no problem that I would not have to pay for something I was not informed about.

Jillian Kingsbury

1 star at best. Worst service, lost my tire for 4 days lies about when and why things are not completed. We bought in winter and got summer tires which until unwrapped to be put in for spring did not know were mismatched and they said too much time had passed to do anything. Nobody cares to listen and di something, worst customer service ever!!! Ling wait times to get appointments then not completed at appointment or even looked at that day.

Wayne Burke

Been great to deal with

Nathan Poisson

Quite literally the worst service possible.

Amber Ranger

Great customer service! Very helpful and wonderful to deal with!!!

Mathew Giardini

From sales to service this team continues to take care of all my vehicle needs. Purchasing was a breeze with Derek and the service department has been exceptional from Andrew pointing me in the right direction to all the technicians quickly addressing any issues I have. Thank you Laurentian Chrysler!

Shawn Maestrello

It seems i have had nothing but problems with this establishment since the day I picked up my 2011 Caravan. Communication (or lack there of specifically) seems to be their downfall. I have currently been trying to get my vehicle in with them for its scheduled maintenance for nearly a month. Between unanswered emails and phone calls not returned I am at a loss. When I actually did receive a phone call from them. I find out they scheduled me an appointment that they didn't confirm with me, which in turn I was unable to make

Remi Quesnel

everything went well aside from installing the wrong stored summer tires

Anik Frith

harassing phone calls from sales team for 3-4 weeks after visit. Had to state "harassment"and to stop texting and calling. Sales rep was texting customer cell phone from his own personal cell, calling from personal cell then calling immediately from dealership number. Never have been so sought out for for business . When mentioning other dealerships and incentive programs, sales rep would demonstrate negativity towards other dealerships and harass customer more. will never have dealings with that dealerrsihp in the future!! Sales rep cell number and dealership number needed to be blocked on phone0 to prevent future unnecessary texts and calls.

Ben Garside

Good service, even after a little hiccup, the staff went over and above.

Jean Dennie

Great service by the sales team, from Caitlin, Dan and Brad!

Desiree Korte-McDonald

Dylan was an exceptional salesman, highly recommend working with him! Helped us find the right veichle with no pressure. He even picked us up from the rental car place when we dropped off our rental. Thanks Dylan!!

Al Lalonde

Go see Shawn O'Brian to buy a new or used vehicle. I just bought a used car off of him and was treated like family. Best service in town. No hassle, smooth and honest.

Marty Trudel

Staff is efficient and friendly. Quick to help and resolve issues. The parking lot is a bit challenging as they are very busy and space is limited.

Bear

Everytime I bring my truck in for service I'm in and out way ahead 9f the estimated time

Patrick Tallon

Service & staff were great!

Tyler Emms

My Fiancé and I went and saw Derryck Turcotte at this dealership in hopes of finding a new ram pick up for her. Derryck was incredibly helpful and just a down to earth guy. Neither himself or the financing team pulled any punches. We had a great experience buying her truck. So much so that when their mechanics gave my suburban less than a year to live without putting thousands of dollars into it. We bought a second one, Derryck set me up with a truck we had already test driven for the Mrs. And the finance team fought relentlessly to get me the best deal possible on our second Ram in a span of two weeks, from there. Thank you so much guys.

Dan Cayen

My sales guy Derryck Turcotte was great. Very helpful. Found me exactly what I wanted...other than the color. Even though i do love the color.

john palladino

Never felt pressured in making what turned out the be the right decision. Happy with the way the vehicle was made ready for me. Bought it on Thursday, was ready like they promised on Saturday at 11 am.

Brian Couture

The team was AMAZING. I have 2 kids, but they took time to make sure the kids we comfortable. They didn't try to push anything, just told it as it was. Derryck was great. Friendly and helpful. WIll always keep them in mind when looking at new or used car. Thanks for a great experience.

Skye Little

Wonderful service

Penny Pagan

I recently purchased a Jeep two two weeks ago and with the mild weather we've had, there wasn't a opportunity to really test it out. Until today ... A very bad winter storm hit Sudbury today (25 cms of snow and 50 KM winds). The road crews are trying but it's impossible to keep up with the terrible conditions out there today. It took me 20 minutes to drive my usual 7 minutes home from work. When I got home, I had the driveway challenge of a good 2 foot + snow drift running across my drive way. I put it in "Snow" and 4 x 4 Low - and didn't need to plow through the snow drift but simply drove through it! No loss of traction; no loss of control. Awesome vehicle - solid on the road in this severe weather. I felt so safe and secure in my Jeep today; thank you Derryck Turcotte and Laurentian Chrysler - you were right. I do love my Jeep. I haven't heard the snow plow come by yet but that will be tomorrow's fun!

Sylvie

So far ......Great service!

Kathleen Synnuck

Sat there 7 hours as I'm out town 30 min n not a hello NOTHING !!! Same with the time look.at 3 hours ! will NOT be coming back !! Staff only laugh smiles to sign papers n THATS IT !! All staff huddled together NO SOCIAL DISTANCE during COVID .... ONLY thing said was asked to leave to loud on phone ONLY TALKING IN 7 HOURS!

Catie Lynn P.

I’ve never been treated with such respect and kindness by anyone. Those who work here treated me like family and because of that they will always have my business. I know for a fact if they treat everyone like this, they will take this entire business far. I could not recommend a better place to purchase a reliable vehicle.

Justin Laird

Got yelled at for them losing my qheel lock and putting a defective battery in. Barely an apology givin

joel caron

Sales team was professional and made buying my truck a breeze. They worked with what I can do and didn't try and push me out of my comfortable budget zone. Financing was a breeze and made everything comprehensive as possible.

Claire

our experience was very good, Calvin listened to our wants, he was very patient and explained everything very well, we would go back to Laurentian, they settle our new plates, our insurance, we just had to pick up our vehicle and go, thank you

Melissa McLeod

Professional, experienced and friendly. All the staff went the extra mile in helping me find the perfect vehicle for me. Special thanks to Chase and Bill!

Gerry Leger

Very pleased with the service and all the help with the financing Shawn and Bill where great.

Doug Hutton

Great service They were able to get me in on short notice on Wed and my truck was ready to go today. I would recommend them for your service. Staff were very friendly. Thanks again.

Cindy sauve

I have had a pretty good experience buying a new truck. Derek was great... and staff friendly only thing is it's hard to get a hold of service staff to book in for recalls.. always have to wait for call backs which sometimes take a while. Also there have been SEVERAL recalls on my brand new vehicle... hoping I didn,t buy a lemon.. and there's one issue with it where something isn't working properly. But most of that is of no fault of laurentian. I would buy here again if my experience continues to be a positive one... would like to see faster service in the service department... maybe someone who answers when you call.

norm Stjean

Great & friendly staff very knowledgeable & help full

Christine Sauve

Worst experience ever. Will never purchase a vehicle from there again. They are currently holding my vehicle for 2 weeks waiting for someone to approve an extended warranty. They promise to give me an answer everytime I call but then don't have an answer only to tell me they have been really busy and the guy that approves the warranties was not in. Just such a run around. According to Chrysler Canada who I spoke to many times also followed up with Laurentian as it was senior management from Laurentian that needed to make a decision. And after all, we were informed that the pictures weren't actually sent when we were told they were and they finally sent the pictures 2 weeks later. The good news is that they finally fixed the part on my vehicle weeks later however bad news is that it is running worse then it did. I understand that it is an old vehicle but I would have expected to have gotten a warning from the technician before driving off in an unsafe vehicle.

Pauline Landry

They were helpfull

Jody Edwardson

Your door to the service area needs to be fixed. In the hour I have been here waiting for my car, that door has SLAMMED shut a couple hundred times and is extremely annoying

Steven McGlade

Good service. They didn't do more than was required! They really helped me keep the cost of repairs down!

Daniel Picard

team made sure vehicle was delivered on time

Andy Arcand

Very friendly service.

Wayne Wirta

staff treated me well. customer parking not a friendly experience taking copies of online used vehicles and putting them in actual car/truck would help customer know what he or she is looking at. service depatment top notch. they don't forget you. Icy yesterday

Parampreet Singh Aulakh

Excellent service, staff is always ready to help you.

Marek Zajac

Excellent service

Raymond Cannon

Very happy with my new truck. Thank you Dan

Deo Ndayizeye

(Translated) best (Original) Meilleure

Marc Gosselin

Fantastic service from everyone.

Rob Janacek

The experience I had with Laurentian Chrysler was amazing!! Both Curtis, the sales agent and Derryck, the sales manager were so helpful. They worked endlessly to find me the best deal and vehicle they could get for my budget and made it happen. Like I said; "they made it happen" within my budget!! I purchased a pre-owned RAM 1500 and I'm loving it. When I trade in for a new RAM in the future, I'm going back to Laurentian and I will only deal with these two guys :) Cheers to everyone at Laurentian Chrysler!!

Jennifer Dupuis

Derryck Turcotte is a very experienced and honest Sales Consultant and Laurentian is lucky to have him on staff. He has been available for me for even the smallest of questions. I also worked with Brad Heinrichs (Financial Service Manager) who again was knowledgeable in his field and gave me sound advice. This is the second vehicle I have purchased through Laurentian and Derryck and have been nothing but pleased with the service I have recieved. Thank you to the staff at Laurentian for making my experience there pleasent and easy.

Tylor tylor

Wanna say I'm very disappointed in the staff they fail to tell you car has been in a 18 thousand doller accident.... so I decided to go to another car they had turns out that it also had a accident. This company takes w e junk people bring in and sell it off to the middle class and keep giving the higher up class deals. If there adds dont say accident free there's s good chance it's been in one. Beware of this place from my understanding the owner owns many of the company's in town.

Adam Richardson

The team at Laurentian Chrysler was outstanding! Got us the car we wanted, and weren’t at all pushy to deal with either in terms of the sale or warranty options. Would definitely go back

Mg Bigs

The call back from Chrysler was very good. but I still have not had a call from Laurentian. Chrysler

Fay Corbierre

I bought my first Dodge Caravan, and the people were very helpful and prompt with they're service. I love my van.

Carole Arbour

Excellent shuttle service provided.

rita blunt

I had the best experience at Laurentian Chrysler!!! I went there looking at used Jeep Cherokee and walked away with a 2018 Jeep Wrangler!! Derryk and I went for a test drive and he was fantastic and enthusiastic!! Everybody there was helpful and positive I recommend Laurentian Chrysler to everyone, go check out their inventory and staff!!

Skawt AP

The service I received from the entire team at Laurentian Chrysler was beyond exemplary. Jason, Curtis, Bill and the rest of the staff were all super pleasant to deal with, extremely knowledgable and made the whole process go by as comfortably as possible. I'm loving my Jeep Cherokee Trailhawk and truly appreciate the awesome service and entire purchasing experience they provided.

Colin Tremblay

New sunroof seal installed

Andrew Way

They changed my catalyc converter due to recall, I had mentioned I was not available after 2pm to pick up my car then was told they have me scheduled out for 4. Next thing I know at 145 they call and say my car is ready. They had my car ready for me at a time convenient for me, not them.

Dan Markiewich

My wife and I met J.L who is one of the managers. He and his team did an amazing job taking care of all of our needs. Would not hesitate to recommend J.L. and Laurentian Motors