Reviews of Woodland Toyota (Car Concessionaire)

Alexis Tomeno

(Translated) Thanks to Maxim and Adelaide who helped me get my first car (Original) Merci à Maxim et Adelaide qui m'ont aidé à obtenir mon premier véhicule

Gerthy Laurenstin

(Translated) After shopping for a long time at various dealers, I finally opted for Woodland. Courteous service and I hope to receive as much after my first experience. Thank you (Original) Après avoir magasiné pendant longtemps chez divers concessionnaires, j'ai finalement opté pour Woodland. Service courtois et j'espère en recevoir autant après ma première expérience. Merci

Joanne Déry

(Translated) Since the group Dilawri has taken possession ..... I recommend a competent and smiling team (Original) Depuis que le groupe Dilawri en a fait possession.....Je vous recommande une équipe compétente et souriante

Philippe Laurin

(Translated) I bought a car recently with M Myre. Excellent counselor. a man of confidence with exemplary professionalism. The reception at the reception was fantastic too, we were offered a coffee each time. Girl at the reception very smiling. Sales Manager, very pleasant too. I advise this dealer. (Original) J'ai acheté une auto récemment avec M Myre. Excellent conseiller. un homme de confiance avec un professionnalisme exemplaire. L'accueil à la réception était fantastique aussi, on nous a offert un café à chaque fois. Fille à l'accueil très souriante. Directeur de ventes, très plaisant aussi. Je conseille ce concessionnaire.

Ajibola Azeez

Maxim, Karine and the guy that demonstrated my brand new 2020 Toyota Corrola XSE CVT to me were absolutely awesome! They really assisted me in making sure I got a very good deal and were transparent in their dealings. Merci Woodland Toyota

Valérie Cartier

(Translated) I got a good price for my used car but that's it. Fairly average service. It's always difficult to reach the seller who sold me the car. I have a problem with a part from the start, it seems that they are doing everything not to change it. More than a year and a half ago and it's still not resolved. The seller and the repair service throw the ball. In addition, it's been twice that I will have my tires changed there and he does not offer the drive-back service and does not talk about the options, I have to ask for it myself. (Original) J'ai eu un bon prix pour ma voiture usagé mais c'est tout. Le service assez moyen. C'est toujours difficile de rejoindre le vendeur qui m'a vendu la voiture. J'ai un problème avec une pièce depuis le début, on dirait qu'ils font tout pour ne pas la changer. Il y a plus d'un an et demi et c'est toujours pas réglé. Le vendeur et le service de réparation se lance la balle. De plus, ça fait deux fois que je vais faire changer mes pneus là-bas et il n'offre pas le service de raccompagnement et ne parle pas des options, je dois le demander par moi-même.

adam rulli

Couldn't offer me what I was looking for. Pressure sales tactics.

Karim

Had a great experience with one of the sales reps working there (Cory). I knew from the start that I wanted a Toyota RAV4 and after shopping around, right off the batch Cory gave me the best price non of the other Toyota dealerships could match. He was very transparent, straight to the point and a pleasant salesperson to talk to. No pressure, very patient..etc Overall great experience and very happy with my purchase so far!

M T L city service

Good

Shaun Callender

Good service at toyota prices

Sophie Auger

(Translated) Hello Patrick, which service is impeccable and always available even during these holidays wow! Thank you very much Patrick xx (Original) Bonjour Patrick quel service impeccable et toujours disponible même durant ces congés wow! Merci infiniment Patrick xx

Alisson Villalta

(Translated) Many thanks to Felipe Castellanos for the good service in purchasing the 2016 Toyota Yaris !!! (Original) Merci beaucoup à Felipe Castellanos pour le bon services pour l’achat Toyota Yaris 2016 !!!

Caroline DesRosiers

(Translated) Great service (Original) Super service

Fabiola Villegas

(Translated) Very good sales and after sales service. (Original) Très bonne service de vente et après vente.

jean peuplus

(Translated) Service = incompetence (Original) Service =incompétence

Andre Henley

(Translated) New administration ... Personalized and more up-to-date service in my opinion. (Original) Nouvelle administration... Un service personnalisé et plus actuel selon moi.

Hatchy Morein

Lovely staff were super helpful front to back and gave me a great deal on my new Corolla iM

Lynn Biron

(Translated) I bought a used 2014 Yaris in 2017 with winter tires. Here is my experience: Pressure selling for anti-rust treatment: the treatment was not effective. Insistence on engraving with the Sherlock system even though the car was already engraved (well let's see, I had to show them). Rotten tires (winter and summer) that I had to change the first year. And there, I want to fix the color with the touch up pencil that I was given and it is not even the right color! It is true that I should have checked, even if I do not know anything about cars, before leaving with my car. But could we have a minimum of confidence in supposed professionals? (Original) J’ai acheté une Yaris 2014 usagée en 2017 avec pneus d’hiver. Voici mon expérience : Vente sur pression pour traitement anti-rouille : le traitement s’est avéré non efficace. Insistance pour graver avec le système Sherlock bien que l’auto était déjà gravé (ben voyons, il a fallu que je leur montre). Pneus pourris (hiver et été) qu’il a fallu que je change la première année. Et là, je veux réparer la couleur avec le crayon touch up qu’on m’a donné et ce n’est même pas le bonne couleur ! C’est vrai que j’aurais dû vérifier, même si je ne connais rien aux autos, avant de partir avec ma voiture. Mais pourrions-nous avoir un minimum de confiance envers des supposés professionnels ?

Adela Iousoupova

(Translated) The worst experience with them !!! No service and sold a venza with problems and not even oil !!!!! (Original) La pire expérience avec eux!!! Aucun service et vendu une venza avec les problèmes et même pas d'huile!!!!!

André Tellier

(Translated) Their hourly rate is not exaggerated since they have the expertise to cut repair time. They did the work of engine belt and water pump in 3.5 hours while my mechanic planned 6 !! But, I must also add a negative rating which comes down to the 5-star rating that I had given them previously. In fact, I had to pay $ 4300 for repair for an air conditioning problem, poorly evaluated on my Sienna. These are a combination of Toyota's design errors and Woodland's estimate. I was told the need for an additional part ($ 1000) under repair - not really the choice, the car was on the lift with repairs already underway. I will avoid Woodland in the future (Original) Leur taux horaire n'est pas exagéré puisqu'ils ont l'expertise pour couper le temps de réparation. Ils ont effectué le travail de courroie moteur et pompe a eau en 3.5 heures alors que mon garagiste prévoyait 6 !! Mais, je dois aussi ajouter une note négative qui vient descendre la note de 5 étoiles que je leur avait accordée précédemment. En effet, j'ai dû payer $4300 en réparation pour un problème de climatisation, mal évalué sur ma Sienna. Il s'agit d'erreurs combinées de design de Toyota et d'estimé de Woodland. On m'a annoncé le besoin d'une pièce additionnelle ($1000) en cours de réparation - pas vraiment le choix, la voiture était sur le lift avec des réparations déjà en marche. J'éviterai Woodland à l'avenir

Zachary Moran

Great service and staff!!!

Francis Martin

(Translated) We received excellent service from Yannick Gouin, I would like to thank him for his patience with the children and for helping us with the purchasing process. The little family is very satisfied with our new 2018 RAV 4. thank you so much (Original) Nous avons reçu un excellent service de la part de Yannick Gouin, je tiens à le remercier pour sa patiente envers les enfants et de nous avoir accompagné dans le processus d’achat. La petite famille est très satisfaite de notre nouveau RAV 4 2018 . Merci beaucoup

Alex Jin

people are nice here! Free coffee, quick service. Good experience.

Jose Ferreira

(Translated) I know the quality of Toyota cars. But at Toyota Woodland we can see from now on the excellent team that supports the most human part. Thank you to all of you!! (Original) Moi, je connais la qualité des autos Toyota. Mais chez Toyota Woodland on vois de toute suite l'excellent équipe qui support la partie la plus humaine. Merci à vous tous!!

Justin Espinosa

My agert was Maxim Coutu, who did a really great job on helping me decide and get the car I wanted. He was patient, informative and very pleasant, highly recommended. Also with the help of his manager Francis Desrosiers, we closed out a great deal and with the price range that suits my needs. Thank you guys and to the woodland team, see you on my next car purchase!

Maverick 1979

(Translated) By what I work toyota technician aesthetics !!! automobile ticking???????????? you are in good hands !!! (Original) Par ce qui je travail toyota technicien esthé!!!tique automobile???????????? vous êtes en bonne main !!!

SmartSecretSystem Admin

(Translated) New car bought from them 07/27/2020 The dealership hid the defects and sold the car with damage without wanting to take it back within 24 hours of delivery. A price revision due to damage has not been taken into account. Unfair service with lies. (Original) Voiture neuf acheté chez eux 27.07.2020 Le concessionnaire a caché les défaut et a vendu la voiture avec des dommages sans vouloir la reprendre dans un délai moins que 24h après la livraison. Une révision de prix à cause des dommages n'a pas été prise en considération. Service non honnête avec des mensonges.

Jérôme Leblanc

(Translated) Scam, be extra careful going to this garage. On my last tune-up visit, I was told that my water pump was leaking. I am told that approximately $ 500 must be spent to replace it. Yet I had never lost antifreeze liquid. So I had it checked by an independent third party specializing in Toyota. He told me that there had never been a problem with my water pump. It's over a month and 2000 km ... and my antifreeze level hasn't gone down a notch ... Another suggested replacement was also wrong ... don't go here. Beware! (Original) Arnaque, faites très attention en allant à ce garage. A ma dernière visite de mise au point, on m'a dit que ma pompe a eau fuyait. On me dit qu'environ 500$ doivent être déboursés pour la remplacer. Pourtant je n'avais jamais perdu de liquide antigel. J'ai donc fait vérifier par une tierce partie indépendante spécialisée dans les Toyota. Il m'a dit qu'il n'y avait jamais eu de problèmes avec ma pompe a eau. Ca plus d'un mois et 2000 km... et mon niveau d'antigel n'a pas baissé d'un cran... Un autre remplacement suggéré était aussi faux... n'allez pas ici. Méfiez vous!

Ricardo Boza

Anthony was friendly and help me and my family to select the car and give us a very good price. Go there and ask for him!

Denis Dupuis

(Translated) Thanks to Woodland Toyota of Verdun and especially to Anthony Truby for your excellent service. 2nd car bought at this place and I will return it for sure (Original) Merci a Woodland Toyota de Verdun et tout particulierement a Anthony Truby pour votre excellent service. 2 ieme voiture achetée a cet endroit et j'y retournerai c'est sur

Anik Leblanc

(Translated) Attention the lying seller! (Original) Attention au vendeur menteur!

Stef Budai

I have had up and down experiences with them in the past however lately I feel their service finally improved a lot so I give them 4 stars because I now trust they offer good value.

Laura Lee

Really Bad service, I had an appointment for oil change @2pm. Brought my car and parked on street where said no parking garage door of Toyota. I have no choice because there are no parking on the street. Nowhere to park. It is just temporary. I went in they told don’t you park there. I told them where is no other place to park. They told me that it is not their business and you have to try to find a parking somewhere. What a service !! At least help me or find a solution for me. I’m a customer. Waste my time!!!

Michael Ryan

Maxim's took care of us! Best toyota dealer in mtll!

Evan White

(Translated) Excellent service for the purchase of my first new car. The sales department found the car I had been looking for for a long time, and I got the price I wanted! Thank you!!! Purchaser of a Prius Prime 2030 (Original) Un excellent service pour l’achat de ma première auto neuve. Le département des ventes ont trouvé l’auto que je cherchais depuis longtemps, et j’ai obtenu le prix que je souhaitais! Merci!!! Acheteur d’une Prius Prime 2030

Zhao Qin

The staffs there are really nice and professional; especially our advisor Anthony Truby, he is friendly and considerate. Frankly speaking, what we purchase is the service of Toyota and Woodland dealer, and the reliability and comfort of driving is another reason why we prefer Toyota.

Anna Durante

This past week I traded in my 2014 Corolla S and purchased the 2017 CorollaXSE. Thank you very much for the excellent service received from the New Woodland Toyota team; especially my agent Mr. Maxim's, who did a great job! He was informative, pleasant, genuine, personable and very patient, which made my experience very positive and pleasurable. I highly recommend Woodland Toyota and ask for Mr. Maxim's, Thank you Mr Maxim's I love my new Corolla XSE!

Julio Villalta

Outstanding service I received when looking to purchase my new Toyota. I will with confidence refer anyone to Woodland Toyota. keep up the great service.

Nicolas Deault

Friendly staff and amazing service. Will definitely have to come back for another visit.

Daniel tv

(Translated) the new Administration it's worse than the old one The new administration and worse than the other thieves (Original) the new Administration it's worse than the old one LA nouvelle administration et pire que l'autre des frais voleurs

Kevin Tousignant

(Translated) I had had good service until recently. They tried to charge me $ 7,000 for a problem that did not exist with my vehicle. I went elsewhere for a diagnosis and the other garage fixed the real problem for only $ 400. I do not recommend at all. (Original) J’avais eu un bon service jusqu’à récemment. Ils ont essayé de me faire payer 7000$ pour un problème qui n’existait pas sur mon véhicule. Je suis aller chercher un diagnostic ailleurs et l’autre garage à réparé le vrai problème pour seulement 400$. Je ne recommande pas du tout.

Henri Cormier

(Translated) welcoming and helpful staff, ask for Mr. Hugo (Original) personel acceuillants et srviable, demander Mr. Hugo

Martin Gamache

Infompetent repair service. Woodland Toyota are no longer offering quality service. They're even disrespectful to their customers when they dare voice their discontent. Avoid.

Nicholas McmorrisDaye

Good service

Alireza Goodarzi

Very very bad experience. From delivering wrong type of the car, and convincing me to accept it because there in no choice including some fails promotion promises that they denied it after. Very poor technical information on new cars. Very unpleasant customer care. Top of all no reliable maintenance or repair service. I had an appointment at 7:30 am to fix an electric problem that happened twice in les than six months.I was there on time BUT they simply told me they do not have a technician to work on my car! I don't know why they gave me an appointment. They even did not bother themselves to call and cancel the appointment. I don't recommend even Toyoto if have deal with them !

Mike B

Great service and nice staff. They helped me get a ride at a decent price and in the due time. Same level of quality for the post purchase service. I will definitely return to this car dealer!

Ke Chun Ye

I am totally disappointed with Woodland Toyota. I went there to change my Corolla front brake discs and pads. First, I was astonished by their high charge of inspection, which is obviously a very easy eye check on front brakes that costed me nearly 90 dollars. Second, is their exaggerated labor time (three hours) needed for the replacement of discs and pads on two front wheels. Actually, I replaced them in another garage, where one mechanic spent 20 minutes to finish all the job perfectly. Woodland Toyota said they would contact me for dealing with my complaint in 24-48 hours, but they never contact me later.

Robin St.G

The reception lady is very very rude. We went to get our windshield fixed - they didn't recalibrate our collision monitor after fixing it and are trying to charge us for something that they caused to malfunction. Didn't offer a cab to take us back when its 40 degrees outside. Terrible experience and cannot wait to switch dealerships. Following day edit: We had to come back in to pick up our vehicle because they couldn't fix it today - in the time that we left it yesterday evening to find out the collision monitoring wasn't functioning we have now also discovered that they smashed in the buttons (A/C and fans) on the console. So now even more work has to be done and we had to go in on a +40 degree day and drive home in that. I don't know who the hell your mechanic is but thank you for not only breaking the collision monitor but also taking it upon yourself to vandalize our vehicle. Not enough negative things can be said about this place.

Pierre-Paul Schiltz

Thanks to Cory and the entire team! These guys came highly recommended by a friend and they are really out of the way for me but well worth the drive. They made everything so easy. When it came down to pulling the trigger on a Tacoma it was a no brainer! Between the time of order and delivery communication was great. Everything was as expected. Buying a truck has never been this easy before!

Sylvain Thompson

(Translated) Disclaimer management. On several occasions we have asked to perform a car cleaning said OR. On several occasions, we are given the car with dirty benches or can move the dust manually. Returning the car to the garage is a 24-hour car-free loss (With children driving the daycare the exercise is unpleasant) and walking back home = 45 minutes (same thing to get it back). At the third recidivism we file an official complaint. We are reminded 6 weeks later. We are told that a direction will remind us for compensation. More than six months, later still no news. In 2017, we want to buy a RAV, it is obvious that we will not buy at Woodland. (Original) Gestion des contentieux decevant. A plusieurs reprises, nous avons demande d'effectuer un nettoyage de voiture dit OR. A plusieurs reprise, on nous remet la voiture avec des banc sales ou ou peut deplacer la poussiere manuallement. Retourner la voiture au garage est une perte de 24 heures sans voiture (Avec des enfants a reconduire la garderie l'exercice est deplaisant) et la marche a pied du retour a domicile = 45 minutes (Meme chose pour la recuperer). A la trosieme recidive nous deposons une plainte officielle. On nous rapelle 6 semaines plus tard. On nous indique qu'un directer va nous rappeler pour dedommagement. Plus de six mois, plus tard toujours pas de nouvelles. En 2017, nous desirons acheter un RAV, il est evident que nous n'acheterons pas chez Woodland.

Ajay 56611

Thank you Claudia Richard for your Excellent service. Got fixed my RAV4 airbag today.

Eddine Lamhene

(Translated) In March 2018, we rented a RAV4. For this purpose, we had excellent service. THANKS a lot to the whole Woodland toyota team and especially to Mr. Cory Theberge who really takes care of his customers and who gives all his heart to satisfy them !! (Original) Nous avons loué en mars 2018 un RAV4. À cet effet, nous avions eu un excellent de service. MERCI beaucoup a toute l'équipe de Woodland toyota et surtout a M. Cory Theberge qui prend vraiment soin de ses clients et qui donne tout son cœur à les satisfaire !!

kendal Lee-Coutain

This year has been by far the worst year of service from this dealership. The Parts Department is useless and does not want to take the time to help customers. Last time I will ever give business to Woodland Toyota.

Miriane Bareh

a fabulous customer service from Felipe Castellanos great job

Eric Gauvreau

(Translated) Hugo and Jason did a super good job on my new Corolla, thank you guys. (Original) Hugo et Jason ont fait du super bon travail pour ma nouvelle Corolla, merci les gars.

몬트

If you are the person who is lookg for the right car and just want find out some information, they will ignore you. That's what I actually experienced here. In the end, I went other dealer to made a purchase. Not recommend!

Bo Abenojar

I have with been Toyota for 15+ years. I've driven 4 different Toyota cars. I recently picked up a lease on my 5th from the good folks over @ Woodland Toyota. Cory & Francis were top notch and my wife and I are satisfied with how smoothly our process went. UPDATE* Alisia from the Service DEPT is TOP NOTCH. She is extremely professional and takes the extra steps the ensure that I am always satisfied.

Yanick Rivest

(Translated) Excellent service from Corry Theberge, he answered all my questions. I got a great price for my used vehicle. I am very satisfied now with my new Toyota Sienna 2018. A big thank you again for the whole team! (Original) Excellent service de la part de Corry Theberge, il a su répondre à toutes mes questions. J’ai eu un excellent prix pour mon vehicule usagé. Je suis très satisfait maintenant de ma nouvelle Toyota Sienna 2018. Un gros merci encore pour toute l’equipe!

Alex Polidoro

I am surprised by the negative comments. I have nothing but good things to say about this dealership. Met Maxim at the outside entrance and enquired about a 4Runner Off -Road which just arrived. All went very well with the support staff and service people at the counter and parts department. They do their best to keep you satisfied which is a must today in customer service. So far so good for me.

Marie-Josée Plante

(Translated) A big 5 stars for Toyota Woodland. Nice welcome and very attentive with their client. A big thank you to my sales consultant Maxim's Coutu and the wonderful commercial director Alexandryne Bourdua. Very nice young and dynamic team. Toyota Woodland tattooed on the heart. I love you xoxo A customer satisfied 100%! Another great adventure with you xoxo (Original) Un gros 5 étoiles pour Toyota Woodland. Belle accueil et très attentionné avec leur client. Un gros merci à mon conseiller aux ventes Maxim's Coutu et à la merveilleuse directrice commercial Alexandryne Bourdua. Très belle équipe jeune et dynamique . Toyota Woodland tatoué sur le cœur . Je vous adore xoxo Une cliente satisfaite à 100% ! Une autre belle aventure avec vous xoxo

Chris Tophe

(Translated) Customer for several years (bought 1 new vehicle and 2 used), I must now say that my last experiences have disappointed me quite a bit. Especially when buying used vehicles. We had to run behind the papers (carproof and inspection) and your inspection was a real joke by the way (only made to put the customer at ease). Engine noise 1 week after purchase (repaired) Broken exhaust line (unfortunately after the warranty), brakes to be changed 2 months later. So gentlemen of the sales, stop your blah blah like "the car is spotless", "I don't sell lemon myself, I have a repurtation", say the real things. I also think I have to give up my floor mats as promised ... the cup is full so goodbye woodland toyota and good luck. (Original) Client depuis plusieurs années (acheté 1 véhicule neuf et 2 usagés), je dois dire maintenant que mes dernières expériences m'ont assez déçu. Surtout lors de l'achat des véhicules usagés. Nous avons du courir derriere les papiers (carproof et inspection) et votre inspection est une vrai joke en passant (uniquement faite pour mettre le client en confiance). Bruit de moteur 1 semaine apres l'achat (réparé) Ligne d'échappement brisée (malheureusement après la garantie), freins a changer 2 mois plus tard. Doncmessieurs des ventes, arrétez votre bla bla du genre "l'auto est impeccable", "je vends pas de citron moi, j'ai une répurtation", dites les vrais choses. Je crois aussi devoir renoncer a mes tapis de sol comme promis... la coupe est donc pleine alors adieu woodland toyota et bonne continuation.

Fred matha

As expected, could be better.

Alhusein Almahjoub

There is a guy call Philip , not patient and and seems he hate his job I Never come back again.

Gautam Kumar

My experience with this dealer was excellent as compared to other dealers while i was doing my shopping for new car. I went to 5 different dealers and at last bought from Woodland Toyota. Sales representative(Cory) made everything black n white in first meeting. He took time to explain , gave a very good discount,talked nicely, made me feel special, did not waste my and his own time, picked up or called back whenever left voice msg,added goodies without asking ,and on top of it. upon my request, he even arranged a 1 hr technical session with 2 mechanical experts to explain me about all features of the car . overall, very happy with Cory and team.

Tian Hao Sun

Went there for a free check up + oil change (not free oil change, just the check up). Car came back with engine light, AWD light, tire pressure light all turned on. Contacted them about it, they said it was is 100% not their faults and it is just a coincidence that all the lights turned on after their check up/oil change..... Told me it will cost another 90$ for an actually check up? They did the free check up and didn't find anything while 3 lights turned on? 100% scams, not recommended... EDIT "after a month driving with the lights on, we opened the front hood and had a look, the engine air intake tube was taken detached.... Popped it back on and all the lights turned off... Meaning the intake somehow detached after the free check up.... Kinda feel they took it off on purpose and wanted to scam us 90$ for the returned check up"

Ernesto Romero

(Translated) If you want to buy a Toyota, any dealer can sell it to you. If you want something special go to Woodland, you’ll have a great team. I had my Highlander with Francis and Mathew. Thank you my dear friends, this is exactly what I wanted! Mention also to Maxime for your advice and support .... See you soon;) (Original) Si vous voulez acheter une Toyota, n'importe quel concessionnaire peut vous la vendre. Si vous voulez qqch de spécial allez chez Woodland, vous allez profiter d’une équipe exceptionnelle. J'ai eu mon Highlander avec Francis et Mathew. Merci mes chers amis, c'est exactement ce que je voulais ! Mention aussi à Maxime pour vos conseils et soutien....À très bientôt ;)

Manju C

Sales person Felipe is very helpful but very bad experience with Woodland Toyota

Marc Sauvalle

(Translated) On October 28, I went to sell my Toyota Rav 4 at Woodland, where I had bought it two years before. Service at Woodland Toyota is always impeccable. Hugo Lapointe-Tardif, who assisted me in the resale was efficient, courteous and the deal was concluded in less than an hour, to my greatest satisfaction. Big thank you Hugo. Irène Lamarre. (Original) Le 28 octobre dernier je suis allée vendre ma Toyota Rav 4 chez Woodland, ou je l'avais achetée deux ans auparavant. Le service chez Woodland Toyota est toujours impeccable. Hugo Lapointe-Tardif, qui m'a assistée dans la revente a été efficace, courtois et l'affaire s'est conclue en moins d'une heure, à ma plus grande satisfaction. Grand merci Hugo. Irène Lamarre.

Kim

(Translated) I bought a Toyota Venza and received an excellent service from Francis Desrosiers. He has been patient and professional throughout the process. There were some unforeseen and delays, but Francis quickly remedy the situation. I put 4 stars because my brief meeting with Joanne Déry was really unpleasant. She has no professionalism in shouting at her colleagues in front of the client and complaining about her job. (Original) J'ai acheté une Toyota Venza et j'ai reçu un excellent service de Francis Desrosiers. Il a été patient et professionnel durant tout le processus. Il y a eu quelques imprévus et délais, mais Francis a vite remédier la situation. Je met 4 étoiles car ma bref rencontre avec Joanne Déry fut vraiment désagréable. Elle n'a aucun professionnalisme à crier après ses collègues devant le client et à chialer de sa job.

Hassiba Hadjar

(Translated) I highly recommend the seller: Mr. Hugo Lapointe. He offers unparalleled customer service. Mr. Hugo is very attentive, patient, honest, helpful, conciliatory, very understanding and above all attentive. I am so impressed with his service. It was so easy to shop with him and make decisions when faced with multiple choices, thanks to his professionalism, he identifies needs quickly. I will return to see him again with great pleasure. (Original) Je recommande vivement le vendeur : M. Hugo Lapointe. Il offre un service a la clientèle hors pair. M. Hugo est très attentif, patient, honnête, aidant, conciliant , très compréhensif et surtout a l'écoute. Je suis tellement impressionnée par son service. C'était tellement facile de magasiner avec lui et de prendre les décisions face aux multiples choix, grâce a son professionnalisme, il cerne les besoins rapidement. Je retournerai le revoir avec un grand plaisir.

Vini Castellanos

(Translated) The staff of toyota woodland its really nice a lot of respect for its customer I have only good things to say about the rental car department. (Original) Le staff de toyota woodland son vraiment gentill beacoup de respect pour se client Jai que du bon a dire en special avec le department de voiture de ocation.

Monico Seraspe

Fast service

caby caby1390

Very good service

M. ElK

Great service and team

Lavoie Louise

(Translated) Excellent service across the board. (Original) Excellent service sur toute la ligne.

paul robertson

(Translated) My experience started badly honestly because of a seller who gave me too much poutine and I had the feelings that I had to read all the small character unfortunately its normal to be wary of car salesmen there are often people - "" $ / ^? But with the brothers desrossiers I had feelings of being respected listen and above all he answered my questions and I was convinced that poutine was less consistent which IMHO is more than I would recommend without hesitation appreciate Woodland Toyota desrossiers for his brothers but probably my last vehicles from this dealer (Original) Mon expérience à mal débuter très honnêtement à cause d'un vendeur qui me donnait trop de poutine et que j'avais le feelings que je devait lire tout les petits caractère ses malheureusement normal de se méfier des vendeurs automobiles il sont très souvent des gens -'""$/^? Mais avec les frères desrossiers j'avais le feelings d'être écouter respecter et surtout il répondait à mes questions et j'avais la conviction que la poutine était moins consistante ce qui a mon humble avis est plus que apprécier sans hésitation je recommanderais toyota Woodland pour les frères desrossiers mais ses probablement mon dernier véhicules chez ce concessionnaire

Michel

(Translated) Thanks to Serge and Dave from the parts department, courteous, efficient and friendly service, greetings, a more than satisfied customer, good continuity. (Original) Merci à Serge et à Dave du département des pièces , service courtois efficace et amical ,salutations ,un client plus que satisfait ,bonne continuité.

restigouche257

(Translated) A Sienna was announced at 50,000 km when in fact it had 59,000 km. The free gas tank was at ¾ and after + 1 month I'm still waiting for the balance of the deposit. Consumer complaint in court. (Original) On annoncé une Sienna à 50,000 km alors qu’en réalité en avait 59,000. Le plein d’essence gratuit était au ¾ et après + 1 mois j’attends toujours la balance du dépôt de garantie. Plainte au consommateur en cour.

Sébastien Claude

(Translated) Correct service in sales, but extraordinary in parts. (Original) Service correct à la vente, mais extraordinaire aux pièces.

Caroline Martel

(Translated) Super good service. Professional staff and courtesy attentive to my needs. (Original) Super bon service. Personnels professionnels et courtoisie à l'écoute de mes besoins.

jose pino

The whole team at Woodland Toyota made every step into getting a new vehicle, a simple and easy one. We wen't over my needs and expectations and they took the time to go over every available option that suited me best. I test drove different models until I finally settled on one. I have since, referred a hand full of people to deal with Woodland, and they have all given the same feedback, great service, friendly staff and easy transaction.

Ben B

Great dealership

Alx Figuier

(Translated) Good service. We appreciate your help and your professionalism. Thanks to your attention, we have found a good car option. Thank you Ms. Alexandrine and Mr. Felipe. (Original) Bonne service. Nous apprécions votre aide et votre professionnalisme. Grâce à votre attention, nous avons trouvé une bonne option de voiture. Merci Mme Alexandrine et M Felipe.

Arthur MALET

(Translated) Very happy with my 2017 Prius! (Original) Très content de ma Prius 2017 !

nina kokobo

(Translated) Today I took possession of my new Corola 2021. I am very satisfied with the service of my salesman, Hugo Tardif-Lapointe. He was patient, attentive to my needs and took the time to explain everything to me, which allowed me to make an informed choice. He explained everything to me in my car. Big thank you to you. He is not only a good salesman, he is also a good photographer. Thank you Hugo for having immortalized this day by taking a picture of me with my new acquisition. (Original) J'ai pris possession aujourd'hui de ma nouvelle Corola 2021. Je suis très satisfaite du service de mon vendeur monsieur Hugo Tardif-Lapointe. Il a été patient, à l'écoute de mes besoins et a pris le temps de tout m'expliquer ce qui m'a permis de faire un choix éclairé. Il m'a tout expliqué dans mon auto. Grand merci à toi. Il n'est pas seulement bon vendeur, il est aussi bon photographe. Merci Hugo pour avoir immortalisé cette journée en me prenant en photo avec ma nouvelle acquisition.

Jean-Michel “Jmo” Jmo

Waiting, lots of waiting. Wait to get served. Solve key problem. Get sent to other department to pay. Wait to pay. Pay. Get sent back to parts to prove payment. Wait to prove payment. Besides the bureaucracy, all was fine.

Marie-Josée De Celles

(Translated) I do not recommend (Original) Je ne recommande pas

Mar Galimba

I purchased a 2019 Rav4 XLE last June 25. I am happy with the deal I had with Woodland Toyota through Anthony and Corey. I really believe I got a good deal because I studied my numbers very well and did a good research before buying. I had 4 dealership in my list, but I selected to visit Woodland Toyota first because of good reviews I found in the internet and I was right. When it comes to car buying, this was the best decision I ever made. Based on my previous experience, they could be the best dealership in town. I bought my 2 previous cars, and my son's car from other dealers and my experience with them was a nightmare and ended up being ripped off. This make car buying stressful for me but at Woodland Toyota Anthony and Corey made the buying experience fun and easy. Negotiation was very straight forward. I understand that as a business they need to make money but I got what I wanted and they gave me what they promised. What more do I want? Even my experience with their finance and maintenance department was also awesome. If I or my family or my friends will buy car again, it will be Toyota and I will bring them to Woodland. I find time to write this review to thank Anthony and Corey for the amazing deal and good experience I had with them. I believe, I could not have achieved these from other dealers. Because I found and had chosen this dealer through online reviews, so I have to write one as well to help people find the best deals. I highly recommend Woodland Toyota.

Guillaume Hamel

(Translated) I can only judge their service of occasions, but it was such an unpleasant experience that it still deserves a 2 *. Very nice seller but with no power, everything must go through the director ... And that's where the problems begin. In addition to not wanting to negotiate (something that can be envisaged), it offered us a laughable value for our vehicle in exchange ... $ 2,000 less than the Blackbook. Despite all the signals, we had decided to continue with the purchase process, but when the time came to sign, I noticed that they were trying to charge us with illegal fees (documentation fees). I had prepared for the case, and even by submitting written evidence (government website as well as the show La Facture), they refused to withdraw the additional fees. After 5-10 minutes of conversation, the director decides to tell us that the car was already sold anyway ... While I had a deposit on the vehicle for 1 week. In summary, if you want a service worthy of the worst stereotypes of used car dealers, go for it. On the other hand, if you want quality service and be respected, go to visit other dealers. (Original) Je ne peux que juger leur service d'occasions, mais ce fût une expérience tellement désagréable que ça mérite tout de même un 2*. Vendeur fort sympathique mais avec aucun pouvoir, tout doit passer par le directeur... Et c'est là que les problèmes commencent. Outre le fait de ne pas vouloir négocier (chose qui peut être envisageable), il nous offrait une valeure risible pour notre véhicule en échange... 2000$ de moins que le Blackbook. Malgré tous ses signaux, nous avions décidé de continuer avec le processus d'achat, mais quand est venu le temps de signer, j'ai remarqué qu'ils essayaient de nous charger des frais illégaux (frais de documentation). Je m'étais préparer au cas, et même en présentant des preuves écrites (site web du gouvernement ainsi que de l'émission La Facture), ils ont refusé de retirer les frais supplémentaires. Après 5-10 minutes de conversation, M. le directeur décide de nous dire que de toute façon la voiture était déjà vendue... Alors que j'avais un dépôt sur le véhicule depuis 1 semaine. En résumé, si vous voulez un service digne des pires stéréotypes de vendeurs de voitures usagées, allez-y. Par contre, si vous voulez un service de qualité et vous faire respecter, allez visiter d'autres concessionnaires.

stephen sabot

(Translated) They started badly but let's make an effort to change my mind (Original) Ils ont mal débuté mais fons des efforts pour changer mon avis

Lorne Mcbride

Amazing service we were treated like kings great place to buy a car

Max G

(Translated) Price 4 times higher than a garage owner in the area. However, impeccable service (Original) Prix 4 fois plus élevés qu’un garagiste de cartier. Toutefois service impeccable

Erik Poirier

TL;DR : paid 35$ for Woodland to break the handle on our seats and blame it on us, basically calling my wife and I liars. They refuse to acknowledge their fault and want us to pay 300$ for the repair. Full story: we typically go to Spinelli, but thought we would give Woodland a try since its closer. Big mistake. We were doing a tire change so asked them to investigate why the handle on the back seat wasn’t working while the car was in the garage. The handle wasn’t working but it was however in one piece when we brought it to them. Get the car back, see on the bill a 35$ charge for having investigated the handle, but mentioned that handle is broken and needs more time to repair. I look at the handle and its ripped out. Whoever “investigated” the handle obviously pulled too hard on it and ripped it out. We point this put to the clerk who denies everything and insinuates it was already ripped out and that we were lying. We phoned a number of times, always with the same answer. At the end of the day, we’ll be stuck paying for their incompetence. Went there once, will never go again. Lesson: take pictures of your stuff BEFORE sending it to get repaired at Woodland, because it might come back worse off and you’ll get charged extra. Better yet, go elsewhere and give your business to actual honest people.

Denis J J Tremblay

(Translated) Excellent service @ (Original) Excellent service @

Mohammed Ahmed

I went there to change ac pipe. The ac was working before going there. I only want to change the pipe because it was leaking. They changed the pipe but the ac is not working anymore. I don't know what they did. I am going back to see what mistake they made.

Abrar Ibna Alam

Great cars with great and affordable prices!! Provides good service and hospitality. Will recommend to check this place out for your next car purchase.

Khaled Alkadi

Un professional people. On Monday morning October 01, I called them about the Corolla 2017. I got an appointment the next day. They told me to pay a deposit to make sure the car is reserved for me to complete the cash purchase the next day. I did that and 2 hours later I got an SMS from them to confirm that the car was received for me. The manager called me at 8pm, stop here at 8pm, to tell me the car had gone to another buyer. The funny thing is that I spoke with the used car sales agent who is supposed to be responsible for selling any car and who asked me to deposit. The other funny thing is that the manager said the car was sold before I made the deposit to reserve the car for me. I had received an SMS two hours after depositing to confirm receipt and that the car was booked for me. After that he said the system had not updated the reservation which was very clear to on the system. Also siad, the employee who sent the message is a customer service employee and does not represent the dealer. Something really shameful what was said her. Thwr are Incompetent and dishonest people. This is really a shame.

Mel Girard

(Translated) Know that my dissatisfaction goes well beyond a questionable and unjustified job loss, my wife and my family were clients with you and all were wronged (Original) Sachez que mon insatisfaction va bien au delà d'une perte d'emploi douteuse et non justifiée, ma femme et ma famille étaient clients chez vous et tous ont été lésés

Misha G.

Great service offered

Alexandre Dubois

(Translated) Very bad service. Absolutely to be avoided. (Original) Très mauvais service. À éviter absolument.

Mayra Cristina O. T.

UPDATE 2021: I bought my second car with Felipe, it was really fast to have it. Again excellent services! Thank you Felipe!! 2016: I had a very good experience with Woodland Toyota! I got my first car (Toyota Corolla 2016) on January 2016 and until now, I have no problem with the car. I want to thanks all the Woodland Toyota crew but especially Felipe Castellanos who is the one who sold me the car! He always wants to makes sure that you understand everything, takes his time to explain if you have any questions and he gives you the best service and always with a good humor :) #GoodExperience

Elisabeth Thibault

(Translated) Super service. I got a great price for my RAV4 2019 and got it fast. Thanks again Anthony Truby for your help. (Original) Super service. j'ai eu un super mon prix pour ma RAV4 2019 et je l'ai eu rapidement. Merci encore Anthony Truby pour ton aide.

Martine Lanthier

(Translated) I was advised by Hugo Tardif-Lapointe for a rental. Super honest, no-pressure service. After-sales follow-up should be improved on the part of the financing department (delivery date, documents requested on guarantees). But nothing catastrophic either. (Original) J'ai été conseillée par Hugo Tardif-Lapointe pour une location. Super service honnête et sans pression. Le suivi après vente serait à améliorer de la part du département du financement (date de livraison, documents demandés sur les garanties). Mais rien de catastrophique non plus.

Pro-Spec Vente

(Translated) Bravo for your beautiful team !! (Original) Bravo pour votre belle équipe !!

Dan Jo

(Translated) I do not recommend the garage at all. First, I went to tell them that my brakes were no longer working and that they needed to be changed. They paid me $ 150 to tell me that they did not work and that if I wanted to change them, I would have to pay $ 600 + taxes to make them change. They said it was normal to pay the customer $ 150 just to check the brakes. I am not an expert in the field, but I find it a bit excessive as a price. Secondly, my mirror was broken. I asked to order the piece and was told it was going to cost around $ 100. Which seems reasonable. They even came to see my vehicle to order the right piece. Two months later because they were out of stock. They call me to say that the piece has arrived. I will carry my car and later in the day, I am told that I would not order the right car part. WHAT?! It is not me who is ordered the wrong piece and in addition, I am told that the part they should have ordered is $ 200 + taxes. In all that, I would never go back in this garage. I went there because they looked good, but no. I am extremely disappointed with the service even though the employees are nice. (Original) Je ne recommande pas du tout le garage. Premièrement, je suis allée pour leur dire que mes freins ne fonctionnaient plus et qu'il fallait les changer. Ils m'ont fait payé 150$ pour me dire qu'effectivement, ils ne fonctionnent pas et que si je voulais les faire changer, je devrais débourser 600$ + taxes pour les faire changer. Ils m'ont répondu que c'était normale de faire payé le client 150$ juste pour vérifier les freins. Je ne suis pas experte dans le domaine, mais je trouve cela un peu excessive comme prix. Deuxièmement, on a cassé mon rétroviseur. J'ai demandé de commander la pièce et on m'a dit que cela allait coûter dans les environs de 100$. Ce qui me semble raisonnable. Ils sont même venu voir mon véhicule pour commander la bonne pièce. Deux mois plus tard, car ils étaient en rupture de stock. On m'appelle pour dire que la pièce est arrivé. Je vais porter mon auto et plus tard dans la journée, on m'annonce que je n'aurais pas commander la bonne pièce d'auto. QUOI?! C'est pas moi qui est commandé la mauvaise pièce et en plus, on m'indique que la pièce qu'ils auraient du commander est 200$ + taxes. En tout qu'à, je ne retournerais plus jamais dans ce garage. J'y étais allé parce qu'ils semblait bon, mais non. Je suis extrêmement déçu du service même si les employés sont gentils.

sholom ber sternberg

Best service in town

Catherine Savard

(Translated) What to say ... This is my 4th Toyota. When I arrive at the dealership, I know what I want ... but I do my pie. The seller told me anything about the car, did not have the model in stock then showed me another saying that the interior was the same! completely wrong. After 10 minutes of anything, I go out, and once outside, the guy tells me that if I tel in 30 minutes maybe the director can give me a $ 750 discount ... last month's promotion. ..WHATEVER. So I immediately went to spinelli lexus Toyota in Lachine, I was very well received, very well informed, I was offered the promo without my asking, the seller (Richard) told me the car of the in front and YES with the real information. That's how we sell cars;) (Original) Que dire...C'est ma 4e Toyota. Quand j'arrive chez le concessionnaire, je sais ce que je veux...mais je fais ma tarte. Le vendeur m'a raconté n'importe quoi sur la voiture, n'avait pas le modèle en stock alors m'a montré une autre en me disant que l'intérieur était pareil !!! complètement faux. Apres 10 minutes de n'importe quoi, je sors, et une fois dehors, le gars me dit que si je tél dans 30 minutes peut-être que le directeur peut me faire une réduction de 750$...promotion du mois dernier...N'IMPORTE QUOI. Je me suis donc dirigé immédiatement chez spinelli lexus Toyota à Lachine, j'ai été très bien reçu, très bien informé, on m'a offert la promo sans que je la demande , le vendeur (Richard) m'a expliqué la voiture du devant au derrière et OUI avec les vrais informations. C'est comme ça qu'on vend des voitures ;)

jeevan kumar

The service is really worst. They changed oil pressure switch on my car and left the cloth in the engine bay. Fortunately I opened the hood to see what work they did and found a cloth. Apart from that they did not cleaned the oil which is spilled out while topping up. They just left the car on the street. Now Imagine if I just drive by believe them, the cloth would have got stuck in the belt or some other part of the engine causing serious problem. On questioning, the service guy answered " Not all people work with same level of quality". The same part change would have cost half the price on the corner mechanic shop, but I bring the car to the dealer just under the impression that they will work with professionalism.

Robin St. Goddard

All of the staff were very helpful and friendly. They helped us decide on a great vehicle to lease and quickly got it ready for us.

Aména Parent

(Translated) I did business with Anthony for the rental of my corolla 2019. Everything went smoothly, all the staff are very attentive, courteous and helpful. The only problem was that I was told that my car would be ready on Wednesday night (so I had taken a break from work) but finally I only had it on Thursdays and I was only warned a few hours in the morning. prior. Thursday morning, they tried to push back the time since the car was still not ready. I was a little disappointed because they knew the urgency of having the vehicle as soon as possible and also because I took the white car since it was the only color they had in store even though it was my last choice. I still put 5 stars because the service I got, despite the delays, was impeccable and delays were not intentional. I absolutely recommend going to see Anthony for your next purchase. (Original) J'ai fait affaires avec Anthony pour la location de ma corolla 2019. Tout s'est bien déroulé, tout le personnel est très attentif, courtois et serviable. Le seul petit problème est qu'on m'avait dit que mon auto serait prête le mercredi soir (j'avais donc pris congé du travail) mais finalement je l'ai seulement eu le jeudi et on m'a seulement averti quelques heures au préalable. Jeudi matin, ils ont essayé de repousser l'heure puisque l'auto n'était toujours pas prête. J'étais un peu déçue étant donné qu'ils étaient au courant de l'urgence d'avoir le véhicule le plus rapidement possible et aussi car j'ai pris l'auto blanche puisque c'est la seule couleur qu'ils avaient en magasin même si c'était mon dernier choix. Je mets tout de même 5 étoiles car le service que j'ai eu, malgré les délais, était impeccable et les délais occasionnés n'étaient pas intentionnels. Je recommande absolument d'aller voir Anthony pour votre prochain achat.

mini chezsoi

(Translated) Thank you! (Original) Merci!

Nancy Simard

(Translated) Excellent all the way! (Original) Excellent sur toute la ligne!

Valérie Vincent

(Translated) Super nice experience;) caring and professional staff :) (Original) Super belle expérience ;) personnel attentionné et professionnel :)

C K

Great experience I have made three auto purchases at Woodland so far. They have a great team that takes care of everything a clients asks for. Anthony is a wonderful salesperson who patiently listens to his clients and makes the best suggestion based on their needs. Francis Desrosiers, the director of sales, is a very professional person who know how and when to seal the deal. I have had great experience with them and I strongly recommend Woodland Toyota. Kamran

William Morandi

(Translated) I had to deal with the person in charge of used vehicles on several occasions for the recovery of my old vehicle. The service offered by Mr. Castellanos was in all cases above my expectations. And there is no doubt that I will continue to drive with and for Toyota. (Original) J ai eu affaire avec le responsable des vehicules d'occasion a plusieurs reprises pour la reprise de mon ancien vehicule. Le service offert par monsieur Castellanos a ete dans tous les cas au dessus de mes attentes. Et c est aucun nulle doute que je continuerais a rouler avec et pour Toyota.

X YZ

Bought a Toyota matrix 2012. On the pickup day, no car wash, on touch ups, nothing was done to the car. Came back a few days later to pick up the car. Disparity between advertised 30000km and real odometer 32000km. they tried charging for administration fees and delivery fee in addition to the car's tag price, which is an infraction to the consumer laws. Quote from opc Quebec website: (...)Fees included in the price. The advertised price must, among other things, include administration and inspection costs. You cannot avoid paying these fees: they must therefore be included in the advertised price.

Sebastien Chartrand

I have been to this dealer several times and each time I was disappointed. The most recent time, I had $4200 of repairs done, and when I arrived home I noticed that a piece of plastic under the car was dragging on the ground... turned out that they had forgotten to put clips, resulting in having to waste another morning bringing it in.

Katarina Tavares Pinheiro

Terrible, terrible service. I went there to have a quotation for a new and a used corolla and I've left the store with a business card with the price written on it's back. The person supposed to show me the used cars simply said that it was not worth it buying used cars at this time. Total time at the store: 8 minutes. My congrats to Woodland Toyota.

Jeet Niyogi

Toyota Woodland provided excellent service when my wife and I bought a car from this dealership. Francis Desrosiers and his team were professional, great listeners, non-aggressive, and they did all they could to accommodate our needs. I highly recommend this Toyota dealership over other Toyota dealerships (such as the downtown one). Even if you have to make the hike - these guys are worth checking out and great to deal with. We were very happy with Woodland Toyota's services.

VideoSunshine1

(Translated) I never thought of buying my car from Woodland. Never before have I received such professional, warm and courteous service from Felipe Castellanos. A place of world-class customer service of surprising quality! It gives you confidence, and that's what helped me make the decision to buy my car from Toyota Woodland! And I didn't say that for no reason. I always love and use Toyota vehicles - very well known with their reliability. A Toyota certified, same-use, auto is never going to get stuck on the street. I bought my sienna and already more than 2 years with regular maintenance I have never had any problem with! Very happy ! For sure if I need another car I will choose Woodland again! Thank you very much Felipe! Recommended !! (Original) J'a jamais pensée d’acheter mon auto de chez Woodland. Jamais avant que j'a reçu une service tellement professionnel, chaleureux et courtois de la part de Felipe Castellanos. Une place de service de clientèle de niveau mondiale de qualité surprenant ! Ça te donne du confiance, et c'est ça que m'a aider de prendre ma décision d’acheté mon auto de chez Toyota Woodland! Et j'a dit pas ça sans raison. J'a toujours aimer et utilise véhicules de Toyota - très bien connus avec leur fiabilité. Une auto, même usage et certifié de Toyota ne va jamais te laisser pris sur la rue. J'a acheter ma sienna et déjà plus que 2 ans avec entretien régulier j'a jamais eu aucune problème avec ! Très content ! C'est sûr et certain que si j'a besoin une autre auto que je vais choisir Woodland encore ! Merci beaucoup Felipe! Recommandé !!

Kazuo Seo

Sales team well prepared, specially Mr.Anthony Truby who showed me the product, the payment options and answered all my questions. In the car's delivery also, explaining the details of the commands, warranties and coverages.

kyle chang

Got my Corolla 2018 today. Anthony Truby my rep super helpful and knowledgeable. Mathieu Desrosiers the credit manager super professional and easy to communicate. Highly recommended Toyota dealership.

Gabriel Lafrenière

(Translated) Good sales service and good price. However, the follow-up of files should be improved. (Original) Bon service de vente et bon prix. Toutefois, le suivi des dossiers serait à améliorer.

Anabelle lussier malenfant

(Translated) Great experience for a vehicle rental. Great service from Maxim and great advice. A warm welcome and without pressure. (Original) Belle expérience pour une location de véhicule. Super service de Maxim et de bons conseils. Un acceuil chaleureux et sans pression.

꧂NESTERYN STREAMS꧁

Great service:We recently acquired our first car here. The personal service offered is pretty amicable and the service offered for our car it's really good.

Gabriel Desinor

(Translated) 5 * service. Excellent service, the whole team really takes the time to listen to your needs, advise you and make sure you choose the right car. I bought a Rav4 with Antony. It’s the best dealer shopping experience ever. Most dealers give us the impression that they really don't want to sell you a new vehicle, woodland Toyota does not. (Original) Service 5*. Excellent service, toute l’équipe prend vraiment le temps d’écouter vos besoins, vous conseiller et s’assurer que vous choisissez la bonne voiture. J’ai acheté un Rav4 avec Antony. C’est la meilleure expérience de magasinage dans un concessionnaire à vie. La plupart des concessionnaires nous donnent l’impression qu’ils ne veulent vraiment pas te vendre un nouveau véhicule, c’est pas le cas chez woodland Toyota.

Tara Sendel

Fantastic service at both the sales department and across the street the mechanic department. I cant even explain how good and thoughtful there service is. The place is kept tidy, staff is very friendly and have good sense of humor and if they dont know the answer the will find out for you. I was lucky enough to have a sale rep named Martine. She is very sweet, and full of Toyota knowledge, understanding of my situation and does her best to cater to your needs. And although she is francophone, I was impressived at her level of English is has and she wanted me to give her the opportunity to practice her English, so I did. I guess that makes me a Toyota Girl. Out of it, I am a current leaser of a Toyota Camry hybrid 2017. I am a happy camper.

Maurice Colarosa

Very helpful,,,,,,, thank you

Adam Sheppard

Recently purchased a rav4 from Cory, he was very pleasant and helped us with all our questions. The whole transaction and delivery process went smoothly and made our experience a positive one. Alexandryne was very polite and helpful too.

Francis BINETTE

(Translated) Thanks to Anthony of Woodland Toyota for his A1 service. A great experience :) (Original) Merci à Anthony de Woodland Toyota pour son service A1. Une super expérience :)

Jonathan Lemieux

(Translated) Excellent service thank you Maxime Alexandryne! (Original) Excellent service merci Maxime Alexandryne!

Laura McCarthy

always polite.they offer coffee or water.always provide a lift if needed while waiting for car repairs.

Alyssa’s world

(Translated) I really enjoyed my time at Woodland Toyota and I currently have a car from this dealership! Thanks to seller Filippe for the good service! I highly recommend Woodland. (Original) J’ai vraiment apprécié mon passage au Woodland Toyota et je bénéficie présentement d’une auto de ce concessionnaire! Merci au vendeur Filippe pour le bon service! Je recommande fortement Woodland.

M.-L. Sirois

(Translated) Efficient, courteous and impeccable service! Thank you Hugo Lapointe, advisor! (Original) Service efficace, courtois et impeccable ! Merci Hugo Lapointe, conseiller !

Kendra-Djoon Poulin

Wish I could give 0 stars. Went for a check up recently and will never go back after the experience I've been having with them. Seems to get worst every year. Never received the notes regarding the check up. Only got some prices with no description whatsoever. Person at the pieces counter and the one at the service counter cleary do not talk to each other. No one was able to answer my questions and keep saying to just change evrything "just in case". I will not pay any money when i do not know what it is for or if it is really needed.

Fun Time

Excellent customer service

Catherine Paillé

(Translated) Very nice experience with the whole team! We loved Felipe and the service was honest and transparent. (Original) Très belle expérience avec toute l'équipe ! Nous avons adoré Felipe et le service était honnête et transparent.

Ihcene Ourfella

(Translated) Hello to all customers and future customers of Toyota Woodland Montreal, I would like to share with you my sincere thanks to the General Manager of Toyota Woodland Mr Gravel who deserves a big 5 star, and who after a little misunderstanding at the level of the invoicing of the service that I received for my personal vehicle with the service to customers, contacted me personally very quickly while Mr. Gravel was on vacation, reimbursed me the difference with extremely rare professionalism and extraordinary service. I recommend Toyota Woodland to all of you, and if there is anything you are not satisfied with, contact Mr. Gravel, and will satisfy all of your urgent needs and requests, Mr. Gravel you have won a customer and maybe even more. Ihcene eddine (Original) Bonjour à tout les clients et futurs clients de Toyota Woodland Montréal, Je tiens à vous partagé mes sincères remerciements à Monsieur le directeur général de Toyota Woodland Mr Gravel qui mérite un grand 5 étoile, et qui après un petit malentendu au niveau de la facturation du service que j'ai reçu pour mon véhicule personnel avec le service à la clientèle, m'a contacté personnellement très rapidement alors que Monsieur Gravel était en vacances, m'a remboursé la différence avec un professionnalisme rarissime, et un service extraordinaire. Je vous recommande à tous Toyota Woodland, et si ya quoi que ce soit qui vous satisfait pas, contactez Monsieur Gravel, et va vous satisfaire tout vos besoin et vos demandes urgentes, Mr Gravel vous avez gagné un clients et peut étre encore plus. Ihcene eddine

David S

They let me bargain! Super friendly.

RAO STOPHE

(Translated) Very bad experience. The vehicles are excellent and the prices are very interesting. But I got a new car without fuel. Be careful when you are there. (Original) Très mauvaise expérience. Les véhicules occasions sont excellent et les prix sont très intéressant. Mais j'ai recu une voiture neuve sans carburant. Faites attention lorsque vous y serez.

Max S.

Great experience! Anthony (salesman) did a great job at making sure that the vehicle we chose met our needs, worked out a good deal and made this a very pleasant and easy experience (as a new client). On the other hand, there was a admin/accounting mistake that resulted in us being overcharged 500$. It took me nearly 5 months of regular phone calls, voicemails, emails, visits in person to get the money back. As dumb as it sounds, check your paperwork thoroughly before signing it or good luck and much patience.

Tony W

So many bad review, I won't be going back to this place.

am bs

(Translated) To be taken by boat .... it's there (Original) Pour se faire mener en bateau....c'est là

D B

(Translated) Nice experience, again Woodland toyota keeps surprising me with its excellent customer service. Respect is always in order. I recommend it to everyone! (Original) Belle expérience, encore une fois Woodland toyota ne cesse de me surprendre avec son excellent service à la clientèle. Le respect est toujours de mise. Je le recommandes à tous !

d c

I'm a buyer from Ville Saint-Laurent and recently (April 2017), I went to buy my first car (2014 Toyota Corolla LE) from Woodland Toyota. Having been to other dealerships, most of the time the sellers are just usually nice so that they can convince you to buy from them, but they wouldn't take a second look at you once the deal is done. But my experience with salesman Filipe Castellanos was very genuine and personable. He was very helpful in getting me a good deal and always smiling. Anything we needed, he was very attentive and tried his best to help. My parents who came with me were very happy and satisfied with the good service that he provided. Very genuine person and couldn't be happier to have done business with him. In the future, for any next purchase, I'd definitely would go back.

Jocelyn Bordeleau

(Translated) Extract from an email sent to toyota canada. I have a cruise control problem with my 2018 Corolla since I bought it new, at the Woodland toyota dealership The dealer had already asked me to do a road test with the driver to see the vehicle's problems on December 9, 2019. Following his, the engineers had to ask to remove the remote starter. And the problem of crisis control continued to persist. The engineers were still looking for a solution until (person x) called me on January 30th telling me that the engineers asked to remove the cruise control. So I made an appointment with the dealer on February 3. There they removed the piece and the problem continued to persist as in the email I sent you. To indicate it to the dealer. The next day the dealer called me back (Madam Y) to the service to tell me that the service manager wants to go for a road test to see the problem with the mechanic who had already noticed the problem. So I brought the car to them on February 5 at 7:00 am. At 4:00 p.m. the lady (madam y) at the service who replaces (Mr x) reminds me to come back and get the car, that they have done the road test. He does not tell me if he we speak with the engineers of toyota nothing. He tells me that the problem seems normal that all the cars are melting !!! The reason is the car and blind spot detector that would cause the regulator to go up to 4000 RPM. And these normal according to them !!!! When I do my road tests at night, there is nobody around me and the RPM goes up to 4000. It is really not a reason to sensor in front of the vehicle. (If so, change the sensor !!!) I'm on my fifth toyota car and it's not true that every toyota revolution. Engine goes up to 4000 rpm on cruise control. I spoke to another toyota dealership, the service manager, who told me that there really was a problem with the vehicle. At 4.30 p.m. the mechanic wanted to explain to me why the vehicle problem was normal. I told him: come on I saved you. The mechanic is gone !!! He himself doesn't believe what he wanted to tell me !!! There is someone trying to get rid of the problem without fixing it. And there I am more than at the end. He wanted me to sign the work order because he wants to close the file. I refused to sign the work order. So if the dealership claims they have the problem fixed. Well know that the voucher is not signed on my part and that I do not accept that the problem is normal. I am really annoyed at being treated like a dog by them. (Original) Extrait d'un courriel envoyer a toyota canada. J'ai un problème de cruise control avec ma corolla 2018 depuis que je l'ai acheter neuve, chez le concessionnaire Woodland toyota Le concessionnaire m'avais déjà demander de faire un road test avec le macanicien pour voir la problèmes du vehicule le 9 decembre 2019. Suite a sa, les ingénieurs avait demander d'enlever le démarreur à distance. Et le problème du crise control avait continuer à persister. Les ingénieurs cherchait toujours une solution jusqu'à ce que (personne x) m'appel le 30 janvier me disant que les ingénieurs on demander de retirer le cruise control. Alors j'ai pris rendez-vous avec le concessionnaire le 3 fevrier. La ils ont retirer la piece et le probleme a continuer de persister comme dans le e-mail que je vous ai fait parvenir. Pour l'indiquer au concessionnaire. Le lendemain le concessionnaire ma rappel ( madame y) au service pour me dire que le directeur de service veut aller faire un road test pour constater le probleme avec le mecanicien qui lui avait deja constater le problème. Je leur amène donc l'auto le 5 février à 7h00 du matin. A 16h00 la dame (madame y) au service qui remplace (monsieur x) me rappel de revenir chercher l'auto, que il ont fait le road test. Il ne me dise pas si il on parler avec les ingénieur de toyota rien. Il me dise que le problème semble normal que toutes les voitures fond sa!!! La raison le detecteur de voiture et d'angle mort qui ferait en sorte que le regulateur monte a 4000 RPM. Et ces normal selon eux!!!! Moi quand je fait mes road test la nuit il ny a personne autour de moi et le RPM monte à 4000. Ce n'est vraiment pas une raison de sensor en avant du véhicule. (Si oui changer le sensor!!!) Je suis à ma cinquième voiture toyota et ce n'est pas vrai que toute les toyota la révolution. Moteur monte a 4000 tour minute sur le cruise control. J'ai parlé à un autre concessionnaire toyota, au directeur de service, qui lui ma dit que réellement un problème du véhicule. A 16h30 le mécanicien à voulu m'explique pourquoi le problème du véhicule était normal. Je lui ai dit: allez je vous enregistré. Le mécano est parti!!! Il ne croit pas lui même à ce que il voulait me dire!!! Il y a quelqu'un qui essaie de se débarrasser du problème sans le régler. Et la je suis plus que à boute. Il voulait que je signe le bon de travail car il veule fermer le dossier. J'ai refuser de signer le bon de travail. Alors si le concessionnaire réclame que il ont régler le problème. Et bien sachez que le bon n'est pas signer de ma part et que je n'accepte pas que le problèmes sois normal. Je suis vraiment tanner d'être traiter comme un chien de leur part.

Nelson Mateus

Amazing staff from the front desk to the directors. A special thanks to Anthony for your help getting me the car I wanted.

Josué Praça

(Translated) I like the service offered, especially that of Claudia. She is always ready to help customers get the best possible service. (Original) J'aime bien le service offert, surtout celui de Claudia. Elle est toujours prête à aider les clients à avoir le meilleur service possible.

Robert Chevalier

(Translated) Very good excellent service thank you. (Original) Très bien un excellent service merci.

Oukaddi Aziz

(Translated) Poor service I negotiated the price of a car with winter tires valued at $ 900 he gives me used tires in bags after 2 days I call them to ask them that these tires are really worn they want to know nothing they tell me these are the tires that come with the car. You know I took the car and after a week I came back you pay 3307 taxes that you forgot ?? (Original) Service médiocre j'ai négocié le prix d'une voiture avec des pneus d'hiver d'une valeur de 900$ il me donne des pneus usagés dans des sacs après 2 jours je les appel pour leur demandé que ces pneus sont vraiment usés ils veulent rien savoir on me disant ce sont les pneus qui viennent avec la voiture .???????? Vous savez que j'ai pris la voiture et après une semaine je suis revenue vous payez 3307 des taxes que vous avez oublié ??

Shannon Gillette

Just got my brand new car here and could not be more happy!! My experience was amazing and Tony and Karine are great!! Highly recommend

Julie Boisvert

(Translated) The people are really nice and caring. (Original) Les gens sont vraiment gentils et attentionnés.

Bishu Dey

I have received an exceptional service from Woodland Toyota. Anthony Truby (Sales Advisor) was outstanding, friendly and very professional. I did shop around with other Toyota Dealers in greater Montreal area and no one could beat Woodland Toyota’s price. I am really happy about their services.

Clarisse Fondjo

(Translated) Thank you ! To Felipe for his service. (Original) Merci ! A Felipe pour son service.

Vanessa Bleau

(Translated) I will never go there ... (Original) Je n’irai jamais là...

Julien Larose

(Translated) Very pleasant shopping experience with Hugo Lapointe. He is extremely professional, attentive, attentive and does not put pressure. His intelligence and business maturity are amazing. I started with the idea of buying a Prius Prime 2022, I analyzed my needs well to finally "downgrade" to a (no less extraordinary) Corolla LE 2022. A "traditional seller" as I have come across many would have could try to push the product more expensive. Or struggle to hide a condescending reaction. However, this was not the case. Hugo is an outstanding advisor, he takes the time to support you in order to make the purchase decision pleasant and without regret. Toyota cars are the best in the world, they don't come cheap (with good reason, given their legendary reliability). It remains an important purchase and Hugo does not shake up anything. Congratulations and thank you, Mr. Lapointe. Good luck, see you in ten years! (Original) Très agréable expérience d'achat avec Hugo Lapointe. Il est extrêmement professionnel, attentionné, à l'écoute et ne met pas de pression. Son intelligence et sa maturité d'affaires sont étonnantes. Je partais avec l'idée d'acheter une Prius Prime 2022, j'ai bien analysé mes besoins pour finalement "downgrader" vers une (non moins extraordinaire) Corolla LE 2022. Un "vendeur traditionnel" comme j'en ai beaucoup croisé aurait pu tenter de pousser le produit plus cher. Ou peiner à cacher une réaction condescendante. Hors, ce ne fut pas le cas. Hugo est un conseiller hors pair, il prend le temps de vous accompagner afin de rendre la décision d'achat agréable et sans regret. Les voitures Toyota sont les meilleures au monde, elles ne sont pas données (avec raison, vu leur fiabilité légendaire). Ça reste un achat important et Hugo ne bouscule rien. Félicitations et merci, Monsieur Lapointe. Bon succès, à dans dix ans!

Miss Bénie

(Translated) Very friendly and attentive staff. (Original) Personnel très sympathique et à l'écoute.

Ehsan Akbari

Awful Experience. Terrible Customer service. AVOID IF YOU CAN!!! I booked an appointment for a Toyota airbag recall notice. I figured while I'm getting this service done, I could also get rust-proofing and an estimate for some bodywork. I was told when I made the appointment, and the morning I dropped the car off, that the car would be ready the same day. It wasn't. It spend about almost an hour that evening on hold and talking to various people to sort this out. I was promised the car would be ready the next day 10 a.m. at the latest and I'd receive a call. I waited for the call. I Did not get a call. I called them back at 11 and after being put on hold for 10 minutes, they told me it'll be ready soon. Also, I never got the estimate for the bodywork. I asked on phone when I made the appointment, I asked in the morning when I drop the car off, and asked a third time when I talked to them that evening to reschedule the pick up. NO estimate. The guy that does the estimates went for a stroll while I was there to pick up the car. So, I'm out of luck. This is no joke. This is how this place is run. On top of that, I was told I'd get a "free visual inspection" with the appointment. No-one bothered to explain to me the results of the inspection, or gave me any documentation about it. What's the point of an inspection if you don't communicate the results? I wouldn't be surprised if their some serious issue with my breaks and they just forgot to tell me about it. Frankly, based on what I experienced, I would never trust these people with my car again. AVIOD IF YOU CAN!!!

Federico Bryans

I have visited the Woodland Center several times, the experience related to the work done with the car and its maintenance is good, I can not say anything bad about them. But I have not had good experiences 2 times with customer service. My first bad experience was when I wanted to buy a vehicle, the seller was kind, but when I told him I was a permanent resident, they denied me the possibility of accessing a loan, the reason was because I was not yet a citizen, that was the explanation , even the seller told me that he did not share the decision of his boss but that he could not help me. It seemed strange to me, I knew people who in other places could access credits with less time in Canada, with less income. It really did not seem fair to me and I did not feel well treated. I had no financial problems, on the contrary, in fact I bought my car in cash somewhere else. My second bad experience was recently. They called me by phone to offer a service, I said I was interested, then I asked the cost of the service, and she told me the price cordially, but since my French is intermediate I didn't understand well, I asked her cordially if she could repeat the cost to me again and she did it, but unfortunately I can not understand her well again, so I said "sorry again" and asked if she could tell me the price in English, there her tone of voice was not very cordial, it felt that she was upset with me. Then I instantly canceled the service and I decided not to go back to the Woodland center anymore. I do not want to generalize, many times I was treated with cordiality, but these two experiences made me say "bye!" to Woodland, not "bye to Toyota".

Kildare Molina

Very nice people

anthony roussel

(Translated) Check all amounts before purchasing! (Amount and duration of payment) I went there for the purchase of a new vehicle. The seller was very courteous and understanding of my needs. However, my experience was horrible. Twice they tried to get me by adding extra fees. First, I had asked for a 6-year price with the 6-year PEA platinum. We come to an agreement on the payment. Subsequently I discovered that the director finally put a 5-year Gold plan without consulting me to arrive at his "price". After further discussions, we manage to agree on a small supplement. The day before taking possession, I had to call to get some info and I was informed that my loan is now for 7 years instead of 6, but for the same amount !! After discussion with the director, I was simply told that the amount was not realistic over 6 years and that is why it was set over 7 years without consulting me. First and last time I go to this dealership. (Original) Vérifier tous les montants avant d'acheter! (Montant et durée de paiement) J'y suis allé pour l'achat d'un véhicule neuf. Le vendeur était très courtois et compréhensif de mes besoins. Cependant, mon expérience fût horrible. À deux reprises, ils ont tentés de m'avoir en m'ajoutant des frais supplémentaires. Tout d'abord, j'avais demandé un prix sur 6 ans avec la PEA platine sur 6 ans. On arrive à un accord sur le paiement. Par la suite je découvre que le directeur a finalement mit un plan Or de 5 ans sans me consulter pour arriver à son "prix". Après d'autres discussions, nous arrivons à s'entendre pour un léger supplément. La veille de la prise de possession, j'ai dû appeler pour obtenir une info et on m'informe que mon prêt est maintenant sur 7 ans au lieu de 6, mais au même montant!! Après discussion avec le directeur, on me mentionne simplement que le montant n'était pas réaliste sur 6 ans et c'est pourquoi il a été mis sur 7 ans sans me consulter. Première et dernière fois que je vais chez ce concessionnaire.

Jennifer Escobar

Merciii woodland toyota! I'm so happy with my car! Merci a Felipe pour ton service super!!!

Corey Rudolf

(Translated) Super nice dealership, very courteous and smiling staff. I loved my experience at home! Thank you so much. (Original) Super belle concession, staff très courtois et souriant. J'ai adoré mon expérience chez vous! Merci beaucoup.

Emmanuelle Cossette

(Translated) Excellent service. Even though I have the smallest car of the brand and I only do basic maintenance, I am still treated as an important customer. Only downside, it's always long. (Original) Excellent service. Même si j'ai la plus petite voiture de la marque et que je f ne fais faire que l'entretien de base, je suis toujours traitée comme une cliente importante. Seul bémol, c'est toujours long.

Rock Star Today

Excellent Service Department. They are very thorough and always super personable. They make you feel like part of the family...your problem is their problem and they will fix it!

Francois H

(Translated) Very good service (Original) Très bon service

Amanda Sandoval

(Translated) Súper attention, listening and very simpatic mesiuer Anthony. (Original) Súper attention, à l'écoute et très simpatique mesiuer Anthony.

Edward Gyles

Professional and kind service. Fair prices too! (Terminator voice) I'll be back

Missy Roy

Friendly helpful staff

Major Loveless (Loveless)

(Translated) Having to return to the site more than 4 times, for a repair on a vehicle which will no longer have to be avoided if the work has been done correctly from the start. In addition, the work was done quickly without being well done. Bad after sales service. (Original) Devoir retourner sur les lieux plus de 4 fois, pour une réparation sur un véhicule qui aurai plus être évité si les travaux aurai été fait correctement des le départ. En plus les travaux on été fait rapidement sans être bien fait. Mauvais service apres vente.

souad bo

(Translated) Professional and very pleasant home with a big smile and good mood even at 7 am on the services side, the young receptionist on the commercial side is also very helpful and professional I recommend (Original) Accueil professionnel et très agréable avec un grand sourire et de la bonne humeur même à 7h du matin du côté services, la jeune réceptionniste du côté commercial aussi est très aidante et professionnelle Je recommande

Y.B.Z gaim3

(Translated) Hello The sales service is zero respect for customers I called for a car purchase many times I would say not to exaggerate 06 times during a period of 03 hours I left a message without response even the madam of customer service has try to reach them without success finally a last attempt to call the guy finally was in his office and there what. just tell me Hello! yes just a little second because receives another call (a call from a friend unfortunately !!!!!) leaving me on hold !!!!! I was frustrated another guy who takes the line to tell me sorry leave us your name and your phone number we will call you back in two, three little minutes .. believe it: I never had an answer. After all I thankfully said that I did not deal with them because they are more confident in me. (Original) Bonjour Le service des ventes est nul aucun respect pour les clients j'ai appelé pour un achat d'une auto une mainte fois je dirais pour ne pas exagérer 06 fois pendant une période de 03 heures j'ai laissé un message sans réponse même la madame du service à la clientèle a essayer de les rejoindre sans succès enfin une dernière tentative d'appel le gars a enfin était dans son bureau et là quoi .juste me dire Allo !! oui juste une petite seconde car reçoit un autre appel (un appel d'un ami malheureusement !!!!!) me laissant en attente !!!!! j'étais frustré un autre gars qui prend la ligne pour me dire désolé laissez nous votre nom et votre numéro de téléphone on va vous rappelez dans deux ,trois petite minutes ..croyez le : je n'ai jamais eu de réponse . Après tous j'ai dis heureusement que je n'ai pas eu affaire avec eux car ils me sont plus confiant .

Noël Waheed

Not enough parking... but great service

Google Person

Great staff. Sales team is awesome ! Super friendly and willing to accommodate.

Vitaliy Vasylyak

Service level - the client is not a person. Profit is more important than customer. If you want to experience pain and humiliation, this dealership is for you...

Maria Viscione

Had a great experience, would definitely buy here again. Worked with Anthony Truby, he's amazing, always around when you need him, went above and beyond to get us what we wanted!

Michel Stufano

(Translated) Good service, honest and competent (Original) Bon service, honnête et compétent

Derek Babin

Super good and quick service!

Chen Jun Chi

Total scam, cost me 60 bucks for the inspection, but they didn't do anything and told me they can't fix it. I already told them my car's problems beforehand but they still call me for the inspection. You shouldn't accept the appointment if you simply cannot fix it. Scam masters! Got the things repaired for 100 bucks total at another garage.

Sam Sales

Just got my car from woodland. great experience. Anthony, Cory and all the team are great. i appreciate the good work you all put in.

Julien Snow

(Translated) Very satisfied with Woodland Toyota. We did 3 Toyota dealers in the area and it was Verdun that we made our choice. Our salesman was detail-oriented, the sales manager was involved in offering us the transaction we wanted and everything was so easy. I should have gone down since my first Toyota saw the hassle experienced at other dealerships. I recommend Woodland Toyota to everyone and thanks again for your professional and courteous service. J-P (Original) Très satisfait de Woodland Toyota. Nous avons fait 3 concessionnaire Toyota dans le coin et c'est à Verdun que notre choix s'est fait. Notre vendeur était soucieux des détails, le directeur des ventes s'est impliqué pour nous offrir la transaction que nous voulions et tout à tellement été facile. J'aurais dû aller la bas depuis ma première Toyota vu les tracas vécus à d'autres concessionnaires. Je vous recommande Woodland Toyota à tous et merci encore pour votre service professionnel et courtois. J-P

Andrew Thompson

Good day . I'm very pleased to say imi Soso happy with the purchase of my Toyota Corolla 2018 See . A bigvthank you to Corey Théberge , hé was a great salesmen becamea real buddy of mine .since. also thanks to Francis. Very touched . Again Tks to both of them.

John Stiles

Alain Longpre and Mario Pigeon are two of the biggest crooks. As is the whole garage. Always fiddling with the numbers.

Jess Ka.

Worst customer service I've ever experienced ANYWHERE. I feel like I was lied to. I have been shopping around for a used car for a few weeks now and have visited a few dealerships in Montreal to check their car inventory and pricing. After visiting a few dealerships, I thought it would be more efficient to look at the used car inventory through Toyota.ca. I finally found a Corolla 2014, advertised as model S CVT , 47,000km @ $11,500, carproof shows no accidents found/claimed. So I emailed the dealer through Toyota's website asking for the monthly costs of THIS car with the 2 year warranty. XXXXXX emails me back saying (and I quote) "The car is in top shape and we have all the documents about the history and the condition of the car. I invite you to contact me at 514-XXX-XXXX for all the details." This email is from April 30, 2018. I came to the dealership May 1, 2018 to meet XXXXXX in person and see the car, which was still available according to the website that day. I noticed the dealers were busy and I wasn't in a hurry so I was looking at the RAV 4's patiently. After some time, XXXXXX comes up to me (without introducing himself) and asks what I'm looking for. I tell him I'm here to see the Corolla 2014 priced at $11,500 on the website. He tells me "we don't have a Corolla priced at $11,500 and that is a mistake". A mistake on a car advertised at $11,500?!? I looked at him puzzled because this car has been on the website for at least a week and NO ONE on their end noticed this hefty mistake?! I wasted an hour to drive there and even emailed the place to know the EXACT cost of this car, and all I get is a vague answer that the car is in top condition. I told him I sent an email for that car asking for the exact price, why didn't he just tell me in the email? Or at least tell me that the advertised price is a mistake and you will remove the ad. Then he tells me that the car I'm actually talking about has had a $9,000 repair due to an accident. I told him the Carproof for this car shows that no accidents were recorded and no estimates on damages were indicated. Another possible lie? Then he looks in his system and tells me that the car was sold yesterday and the website was not updated. Dude, get the story straight, please. I was about to loose it. Now I'm checking other cars on Toyota's website, I see Woodland added a 2016 Corolla priced at $12,500, with 11,500km and carproof shows no accidents found. LOL, I'm seriously doubting the credibility of this advertisement at this point. All to say, don't waste your time here. Go to Spinelli, Gabriel, or Houle because they actually have competent people who care about their service. I felt like Woodland did not care at all because they didn't know how to deal with that situation. Also, I added 2 photos (screenshots) from the website showing the cars I mentioned in this review.

Lise Talavera

(Translated) To all the great team of Woodland Toyota !!! My father just bought his 2016 Toyota Corolla. He received excellent service. The seller: Mr. Felipe Castellanos gave him the best advice, he helped my dad from the beginning of the stomach until the end. We are really very satisfied. We highly recommend this dealer. Once again a thousand thanks Woodland Toyota !!!!, (Original) A toute la belle equipe de Woodland Toyota!!! Mon pere viens d'acheter sa Toyota Corolla 2016. Il as reçu un excellent service. Le vendeur : Mr Felipe Castellanos lui as donner les meilleurs conseils, il as aider mon papa depuis le debut de la ventre jusqu'a la fin. Nous sommes vraiment tres Satisfait. Nous recommandons fortement ce concessionaire. Encore une fois milles merci Woodland Toyota!!!!,

Ben Boubaker Mohamed

(Translated) I am really very disappointed with this dealer and I advise everyone not to do business with him Let me explain, I bought my 2020 rav4 from their home last September, I'm being charged $ 500 for an inspection then I go. take into account that when I brake the steering wheel starts to vibrate in a way that I barely control the car I contact my salesperson (Fileppe) who tells me make an appointment with the service and we will fix it and he says that I have nothing to pay it is in guarantee I bring the car back after 2 days, they call me to tell me that the car has nothing and this vibration is normal, I accept this verdict although I am not convinced, I go to collect the car and I am given an invoice for $ 200 for the checks, my salesman was there, he told me to pay now and he will refund me after I've been trying to get a refund for 2 weeks now, but nothing, even my seller no longer answers my calls Or my messages I find this dealership hurts TOYOTA's image a lot (Original) Je suis vraiment très déçu de ce concessionnaire et je conseille tout le monde de ne pas faire affaire avec lui Je m’explique, j’ai acheté ma rav4 2020 de chez eux en septembre dernier, on me charge 500$ pour une inspection ensuite je me rend. compte que quand je freine le volant se met à vibrer d’une façon que je contrôle à peine l’auto Je contacte mon vendeur (Fileppe) qui me dit prends un rendez-vous avec le service et on va arranger ça et il dit que je n’ai rien à payer c’est en garantie Je ramène l’auto après 2 jours on m’appelle pour me dire que l’auto n’a rien et cette vibration est normal , j’accepte ce verdict bien que je ne suis pas convaincu, je me présente pour récupérer l’auto et on me donne une facture de 200$ pour les vérifications, mon vendeur était là , il m’a dit de payer maintenant et il va me rembourser après Ça fait maintenant 2 semaine que j’essaye de me faire rembourser mais rien même mon vendeur ne répond plus à mes appels Ni à mes messages Je trouve que ce concessionnaire nuit beaucoup à l’image de TOYOTA

Sacha Sabbagh

I am a though sell, especially for car dealerships. I hate the sleazy car salesman who tries to intimidate you into a sale or tries to scare you from doing your due diligence at another dealership. Bottom line is your buying a car for your family and it should be the salesman’s job to give you the best deal possible. Woodland Toyota made it clear from the start that they were going to get me the best deal possible. Anthony Truby is a no-nonsense sales man that doesn’t waste your time. He just gives you the bottom-line best deal possible and makes it happen. No tricks and no gimmicks. I highly recommend this dealership and Anthony is you are currently in the process of buying a Toyota.

Florence Bizi

(Translated) I am very happy with my RAV4 and satisfied with the efficient service given by Antony Truby. He took the time to explain everything to me. I recommend Mr. Truby to you. (Original) Je suis très contente de ma RAV4 et satisfaite du service efficace donné par Antony Truby. Il a pris le temps de tout m'expliquer. Je vous recommande Mr. Truby.

J LACROIX

(Translated) Excellent service, car ready in time. Thank you Cory for your help! Recommended! (Original) Excellent service, voiture prête en temps prévu. Merci Cory pour votre aide! Recommandé!

michel lesperance

(Translated) Thanks a lot to Maxim's and Alexandryne for me new car the second in 2 years! (Original) Merci beaucoup a Maxim's et Alexandryne pour m'a nouvelle voiture la deuxième en 2 ans!

Briano Deumfreville

good toyota sales service, the costumer service and salesman give me the best option and good knowledge

Josee Brun

(Translated) I was very happy with my purchase of a Rav4, accompanied and advised by Mr. Corey Theberge. He takes the time to answer all of our questions. For the delivery, the person explained everything. thanks to the team. (Original) J’ai été très contente de mon achat d’un Rav4, accompagné et conseillé par M. Corey Theberge. Il prend le temps à répondre à tous nos questions . Pour la livraison la personne à bien expliqué tout . merci à l’équipe .

Mia Slaoui

(Translated) thank you for everything (Original) Merci pour tout

DOLLY VICTOR

ok

laurie desbiens

(Translated) Best team in town! thank you all :) (Original) Meilleure équipe en ville! merci a tous :)

Enzo Giacomo

Perfect service from Anthony Gagné ''Tony''.We recommend! He took very good care of my wife and I .Then he took the hammer out and beat all his competitors!!! Great experience. Professional, thanks to his boss Cory also

Pierre Nolin

(Translated) I and my wife were very disappointed in customer service. We had made an appointment for a Supreme cleaning and paint touch-up service for Monday, May 14, 2018 for 8 a.m. and we had to call several times. Voicemail box with no return call from them ... So why a voicemail box? We finally had an appointment after the 3rd call from us. The same day of the appointment I arrive at the car service around 7:35 am. I have good service at the counter with the clerk and my taxi arrives quickly (because they deal with the taxi network to escort people). I get dropped off at work. I had explained that it was my wife who will pick up the car by primer. Until then all donuts and on the phone when making an appointment we had been told that it would take 2-3 hours. So we thought that my wife would have the car by the end of the morning. But around 1 p.m., my wife calls me and tells me that she hasn't heard from them! Mystery. She calls there and we tell her they forgot !!! That the clerk who was supposed to take care of the car had left and they didn't know when he would come back! She asks "How gone?" He had an accident. So the car not done, the clerk who answers my wife seems to not give a damn about what is happening and gives Toyota no apologies for this oversight. If my wife hadn't called, how long would the car have been there ???. I have been trying since Tuesday to reach someone, but I am always transferred to voicemail boxes. The director of the auto service is either at lunch, or busy, or on the phone. He did not return any of my three messages left on the 20 or so attempts to reach him. Because I don't always leave a message. I ask the boss of the place Mr. Gravel ... No more answer from him. So people hide from us when the soup is hot ... I await your call then. And I expect more than an "I'm sorry"! I left Spinnelli for the same kind of "I don't care" about customers. I like their cars and won't change, but their service ... really leaves a lot to be desired. You get 2 stars for the hospitality and enthusiasm of the receptionists ... that's it. (Original) Nous avons été très déçus moi et ma femme du service à la clientèle. Nous avions pris un RDV pour un service Suprême de nettoyage et de retouches de peinture pour le lundi 14 mai 2018 pour 8h le matin et nous avions du appeler plusieurs fois. Boite vocal sans retour d'appel de leur part... Alors pourquoi une boite vocale? Nous avons finalement eu un RDV après le 3e appel de notre part. Le jour même du RDV J'arrive au service auto vers 7h35. j'ai un bon service au comptoir avec le commis et mon taxi arrive rapidement (cars ils font affaire avec le réseau de taxi pour raccompagner les gens). Je me fait déposer au travail. J'avais expliqué que c'était ma femme qui ira chercher la voiture par apprêt. Jusque là tout beigne et au téléphone à la prise de RDV ils nous avait été dit que cela prendrait 2-3h. Nous pensions donc que ma femme aurait la voiture en fin d'avant midi. Mais vers 13h, ma femme m'appelle et me dit qu'elle n'a pas de nouvelles d'eux! Mystère. Elle appelle là bas et on lui dit qu'ils ont oublié!!! Que le commis qui devait s'occupé de la voiture était parti et qu'ils ne savaient pas quand il reviendrait! Elle demande "Comment parti?" Il a eu un accident. Donc la voiture pas faite, le commis qui réponds à ma femme semble se foutre de ce qui arrive et donne aucunes excuses de la part de Toyota pour cet oublie. Si ma femme n'avait pas appelée, la voiture aurait restée là combien de temps???. J'essaie depuis mardi de rejoindre quelqu'un, mais ce sont toujours à des boites vocales qu'on me transfert. Le directeur du service auto est soit en lunch, soit occupé, soit au téléphone. Il n'a retourné aucun de mes trois messages laissé sur les 20aine de tentatives de le rejoindre. Car je ne laisse pas toujours un message. Je demande le patron de l'endroit M. Gravel... Pas plus de réponse de sa part. On se cache de nous donc quand la soupe est chaude... J'attends votre appel donc. Et je m,attend à bien plus qu'un "Je suis désolé" ! J'ai quitté Spinnelli pour le même genre de " Je m'en foutisme" de la clientèle. J'aime bien leurs voitures et ne changerai pas, mais leur service... Laisse vraiment à désirer. Vous avez 2 étoiles pour l’accueil et l’enthousiasme des réceptionnistes... C'est tout.

C Patenaude

Could not have asked for a better service. Cory and Francis did an amazing job making sure we were not missing anything in our new Toyota. We also saved over 2000$ compared to the other 2 dealers we went to. Thank you guys once again!! :)

Cécilia Lessard

(Translated) Great!!! Frankly, it was a while since I had not had such good service! Whether with the seller Anthony, Francis or Adelaide. Thank you you woke up in me the child who slept !!! Too excited !!!!! (Original) Super!!! Franchement, cela faisait un moment que je n'avais pas eu un aussi bon service !!! Que se soit avec le vendeur Anthony, Francis ou Adélaïde. Merci vous avez réveillé en moi l'enfant qui dormait!!! Trop excitée !!!!!????

Johanne Gou

I purchased a 2018 Yaris Hatchback on December 29. Cory Theberge was the perfect guide to my shopping. I do not have any conflict of interest in writing this review; I do not have any familial relation, nor business ties, to anyone at Woodland Toyota or Toyota Canada. Cory was attentive to my needs in a vehicle. He was motivated to sell me a car but I did not feel bullied in any way to buy. The product is highly rated and dependable which influenced my decision but I was happy to buy from Cory. I visited other dealerships and was unsatisfied with the salespeople's knowledge of their product and felt buyer's rage caused by salespeople that make you feel like their lives depend on you buying a car from them NOW. These meeting made me appreciate Cory more. I had planned to go to other Toyota dealers but I did not feel I needed to. Cory was able to negotiate a good price while included my non-nogotiables and most of my wants. The ladies at reception are awesome, they were always helpful. Alexandryne finalized the contracts she was professional and clear in her explanations. I observed great teamwork between the above mentioned staff members.

Raff L

Horrible. Very bad service. Terrible staff. They were letting me test drive a car without winter tires on it. Thank god I checked! The car was fitted with 3 summer tires and one all season tire. It's Dec 19th!!! The roads are icy! They were trying to sell me a used car and didn't want to answer any questions regarding it (maintenance, Carfax, etc) The car didn't start and was fitted with the wrong battery. I ended up boosting it for them with my portable booster!!!! And when asked if I could put the car up on their lift to inspect it, they told me that they could perform the inspection for 120$ !!! I didn't trust that they would do a proper inspection and left. Terrible. Don't go there. They don't care about customer service or SAFETY for that matter.

JEAN CONOR

Thank you Cory and francis ! Best service for taxi in town

Elaine Guo

I got double charged by Woodland Toyota and they have not returned to me till now! I renewed a lease with them for a new car in March this year. On the same day, I paid them the first rent for the new car. However, they still withdrew the old rent from my bank account on the same day. From then on, I kept asking them to repay the old rent, they promised to send me a cheque but have not sent out till now. During the last month, I asked them many times for the cheque, and they just don’t reply me anymore. I don’t understand why they just don’t return us the double payment of just around 400$. They should have paid me in the first week of March. So please take my lesson and be very careful on your bank account if you have to deal with them, especially during the change of lease or other bank account involved issues.

eric lamoureux

(Translated) REALLY THE PLACE TO BUY YOUR 1/2/3 VEHICLE !!! THE BEST TOYOTA THAT KNOWS TO TAKE CARE OF A / Z WOODLAND TOYOTA CUSTOMER! Let me tell you that Mr. Maxim Coutu Sales Advisor and Mrs. Alexandryne Sales Director really knew how to work my credit report at the stake to have me regular credit. Just for your information I was in a bid with 1 other garage then I was approved in 2nd chance uhhhh ??? with the salary I make for Madame Alexandryne it didn't make sense to be second chance .... Rigorous as it is, Has shown them that in my past there was an error in my file by approving me in 2nd when I should have been on the regular as interest rate !! Has won his bet !!!!!!! she managed to convince them, she never gave up on the bank! I really trust them to have them fix the mistakes of other garage bought before. I can only tell you do business with them, if you really want good service and who really know their stuff. I highly recommend one or the other of the two but above all they take their client file to heart and REALLY work WITH THE CUSTOMER THE CREDIT FILE and not for their pocket. I am very proud to walk in VENZA 2021 Blanche I think I am the only one in the southwest who has a hihaw !!! :) :) :) :) TOYOTA FOREEVER! BRAVO TO ALL THE TEAM ON SITE XX Signed Renelle M. (Original) VRAIMENT LA PLACE POUR ACHETER VOTRE 1/2/3 VEHICULE!!! LE MEILLEUR TOYOTA QUI SAIS PRENDRE EN CHARGE LE CLIENT DE A/Z WOODLAND TOYOTA! Laissez moi vous dire que Monsieur Maxim Coutu Conseiller aux Ventes et Madame Alexandryne Directrice commercial ont su vraiment travailler mon dossier de crédit a bucher a m'avoir du crédit régulier. Juste pour votre information j'étais en soumission avec 1 autre garage puis j'était approuvé en 2e chance euhhhh ??? avec le salaire que je fais pour Madame Alexandryne ca ne faisait aucun sens être en 2e chance.... Rigoureuse comme elle est, A su leur démontré que dans mon passé il on fait erreur dans mon dossier en m'approuvant en 2e quand j'aurait du être sur le régulier comme taux intérêts!! A gagné son pari!!!!!!! elle a réussi a leur convaincre, elle na jamais lâchée le morceau vis a vis la banque! Je leurs fais vraiment confiance pour avoir eux a réparer les erreurs des autres garage acheter auparavant. Je peux seulement vous dire faite affaire avec eux, si vous voulez vraiment un bon service et qui connaisse vraiment leur affaire. Je recommande vivement un ou l'autre des deux mais surtout ils prennent a cœur leur dossier client et travaille VRAIMENT AVEC LE CLIENT LE DOSSIER CREDIT et non pas pour leur poche. Je suis très fier de me promener en VENZA 2021 Blanche je crois je suis la seul dans le sud ouest qui en a un hihaw!!! :):):):) TOYOTA FOREEVER! BRAVO A TOUS L'EQUIPE SUR PLACE XX Signé Renelle M.

Seb Syko

(Translated) Very nice experience, transaction without problem, better price than I would have wanted for a better tank than I wanted. Thank you!! (Original) Très belle expérience, transaction sans problème, meilleur prix que j'aurais voulu pour un meilleur char que je voulais. Merci!!

francis de lafontaine

(Translated) Me and my husband we were served by anthony truby excellent service when we came we had no idea what was going to happen with our insurance so we said today we buy nothing so anthony said no problem i will you show it to spend a good hour with us smiling all along it is there that you see a person who likes are work myself in the sale I recognize a good service like any person we are to go elsewhere to see the prices but as of reason we came back to see anthony because he gave great service I thank you very much (Original) Moi et mon mari nous avons été servis par anthony truby excellent service quand nous sommes venus nous avions aucune idée de ce quil allait ce passer avec nos assurance alors on a dit aujourd'hui on achète rien alors anthony nous a dit pas trouble je vais vous montre il a passer 1 bonne heure avec nous le sourire tout le long c'est la que tu voit une personne qui aime sont travail moi meme dans la vente je reconnais un bon service comme toute personne nous somme aller ailleurs voir les prix mais comme de raison nous somme revenue voir anthony car il a donner un super service je vous le conseil merci beaucoup

Yong Fang

I bought my car at woodland Toyota .they have excellent customer service. I was quite happy with the dealer maxim who is very nice and professional staff.he is really helpful great and respectful dealer.and also thanks to Mathieu and jean Marc given me a very nice price . I highly recommended woodland Toyota

Claude Desriveaux

(Translated) Old dirty service employee Especially Peter should learn how to treat customers I do not recommend! (Original) Vieux service degeulasse employé Surtout Pierre devrais apprendre comment traiter des clients je ne recommande pas!

Jean Claude Raby

(Translated) Very satisfied with the service and my purchase (Original) Tres satisfait du service et de mon achat

V

Good deal, good car and good service. Big thanks to Felipe and Catherine!

Jm Poirier

(Translated) I just bought my third vehicle with Mr Felipe! Very good service! I highly recommend it !! Thanks to Woodland Toyota! (Original) Je viens d acheter mon troisième vehicule avec M.Felipe ! Très bon service ! Je vous le recommande fortement!! Merci a Woodland Toyota!

Dale Kelly

Very good.service.rep. Very helpful

Kristian MacMahon

Cory was excellent, professional and friendly in helping us secure a Toyota Highlander. Great discussion, negotiations and very pleased with the vehicle and the whole process. Fantastic service.

Ash Lea

Staff that don't acknowledge you as you walk in, very rude.

FRANKY B

I've been a client at Toyota for a while now, but it was my first experience at Woodland Toyota. Cory Theberge took care of me from A to Z for my new purchase. Got an amazing deal, and I was driving my new car 20 hours after. Compared to the other dealers, I am saving upwards of 2500$. Cory also presented me the service department, and the whole team seems awesome. I can say hands down that I found the best Toyota dealer on the Island of Montreal. (probably even further!)

Marilou Beauchamp

(Translated) I received my rav4 hybrid 2019 quickly at toyota woodland d other had deletes of 6 months very happy of its road held as well as its consumption excellent service of maxim's before, during and after sale good continuity ???? (Original) Jai recu mon rav4 hybride 2019 rapidement chez toyota woodland d autre avait des delet de 6 mois tres heureuse de sa tenu de route ainsi que sa consommation excellent service de maxim's avant, pendant et apres vente bonne continuité ????

ARNAUD PESANT

(Translated) In shopping mode for a Hybrid, with many questions ... The advisor took the time to enlighten me to make the right choice. No blah blah, the pluses, the minuses, so we know what we're buying ... Very good service Thank you! (Original) En mode magasinage pour un Hybride, avec beaucoup de questions...Le conseiller à pris le temps de m'éclairer pour faire le bon choix. Pas de bla bla, les plus, les moins, comme ça on sait ce qu'on achètes... Très bon service Merci!

Dimitra Vasalos

I had an amazing experience walking into woodland Toyota!! Clean, friendly, and professional!! Angelo Kyriazakis went out of his way to explain to us in detail about the Toyota we were interested in leasing. He was so good in fact that I went from leasing a Mercedes Benz to leasing My new Toyota Camry! Thank you so much for everything!!

Paul-andre Coulombe

(Translated) Very good seller in the occasion, listening and all but unprofessional mechanical service therefore because of their lack of professionalism on their part on the mechanical side I will never return to woodland toyota (Original) Tres bon vendeur dans l'occasion ,a l'écoute et tous mais service mécanique non professionnel donc a cause de leur manque de professionnalisme de leur part du côté mécanique je retournerai jamais chez woodland toyota

frank monroe

(Translated) exceptional service! to service and sales. thanks to woodland toyota (Original) service exceptionnel! au service et aux ventes. merci a woodland toyota

Ellen Meijer

I usually dread the whole car shopping experience but Woodland Toyota helped through the process without a hitch! Kudos to Yannick & Adelaide :)

Melanie Richardson

(Translated) It's been my 4th toyota that I buy in this place but my last salesman has really surpassed all the others with whom I have done business I even referred my daughter to him and he made her a great offer look for you a good salesman ask Anthony Truby very professional and very kind Thank you Anthony for your good and beautiful service (Original) Ca fait ma 4e toyota que j’achete a cette place mais mon dernier vendeur a vraiment surpasser tout les autre avec qui jai fait affaire je lui est meme refere ma fille et il lui a fait une super offre vous chercher un bon vendeur demander Anthony Truby très professionnel et tres gentil Merci Anthony pour ton bon et beau service

Claude Paquette

(Translated) Everything went wrong from the beginning to the end of the purchase of my vehicle. At first impossible to test the vehicle, he was on the 2nd and the battery was flat. At the time of purchase, the finance director was in a hurry to conclude. He constantly interrupted the seller to get the papers. An expeditious sale where we did not care about me! Then I had to call and send emails to have a delivery date and the serial number of the vehicle. We never returned my calls. Finally the day of delivery, I spent 3 hours. The finance director was gone when I had an appointment. Follow-up was not done between purchase and delivery (Sherlock, serial number, equipment). In short, an amateur service not recommendable. The worst customer service for buying a vehicle at a dealership and I saw others: it was my 6th vehicle. (Original) Tout a mal été du début à la fin de l'achat de mon véhicule. D'abord impossible d'essayer le véhicule, il était au 2e et la batterie était à plat. Lors de l'achat, le directeur des finances était pressé de conclure. Il interrompait constamment le vendeur pour avoir les papiers. Une vente expéditive où on se foutait de moi! Puis j'ai dû appeler et envoyer des courriels pour avoir une date de livraison et le no de série du véhicule. On ne retournait jamais mes appels. Finalement le jour de la livraison, j'ai passé 3 heures. Le directeur des finances était parti alors que j'avais rendez-vous. Le suivi n'avait pas été fait entre l'achat et la livraison (Sherlock, no série, équipement). Bref, un service amateur non recommandable. Le pire service à la clientèle pour l'achat d'un véhicule chez un concessionnaire et j'en ai vu d'autres: c'était mon 6e véhicule.

Raymond Too

Thank you to Cory Theberge and the entire Woodland Toyota team for the excellent service. I love my Toyota!

Nathalie Benard

(Translated) Very nice experience .... I love the people who work at Toyota Woodland .... but my salesman Felipe is great in my eyes ..... thank you very much for the great service ... Felipe took the time to explain to me how everything works in my new car ..... big thank you to the team (Original) Très belle expérience....j'adore les gens qui travaillent chez Toyota Woodland ....mais mon vendeur Felipe est top à mes yeux .....merci beaucoup du très bon service... Felipe à pris le temps de m'expliquer comment tout fonctionne dans ma nouvelle voiture .....gros merci à l équipe

Walid

(Translated) ATTENTION ALL CUSTOMERS .. BE CAREFUL .. ALWAYS CHECK THE OPERATIONS DONE ON YOUR INVOICES .. AVOID THIS DEALER .. BE CAREFUL .. This is disastrous .. nightmare .. dishonest .. I closed my entire file with them .. and I strongly suggest you avoid this dealer (scammer) .. For 5 years, unfortunately, I have done business with woodland toyota in Verdun for my rental car. I am overwhelmed and horrified .. I have had disastrous experiences in the service department, it is total frustration .. I finally realized the obvious and I canceled everything and closed my maintenance file. . I have never seen so many more organized scams than this !! It’s terrible !! Winter-2014- I asked to change the tire and oil -> they decide to change my wipers which are already intact ($ 40) without asking my permission. Summer-2015 - again same scenario .. they change my wipers FOR NO REASON ($ 40) Winter-2015- when I change my tires, they offer to change my air filters, because it is finished .. so, I opened my air filter myself, and it turned out that it is INTACT .. Summer-2016: when changing my tires .. they call me to say that I have a punctured tire and that they will fix it for $ 20, then I find an invoice for $ 60 (without any traces of no tire repair) August-2017: general inspection: they changed my brakes: even though they are at 50% wear !! ($ 400 FOR ABSOLUTELY NOTHING !!) September-2018: during a tire change, they themselves decided to do a general check ($ 170) for no reason and already done 10 months earlier .. I asked to remove this transaction from my invoice ( that I did not ask) .. they refused !! they say it's already done .. too late! (they don't care about customers .. they just want the money !!) .. so i took my tires out of storage and asked to delete my file from their system .. THE WORST CUSTOMER EXPERIENCE OF MY LIFE !! THIS IS AN EXCELLENT AUTOMOTIVE SCAM Walid Aloui (Original) ATTENTION TOUT LES CLIENTS.. MEFIEZ VOUS .. VERIFIER TOUJOURS LES OPÉRATIONS FAITS SUR VOS FACTURES .. EVITER CE CONCESSIONNAIRE .. FAITES ATTENTION.. C’est désastreux.. cauchemar.. malhonnête .. j’ai fermé tout mon dossier avec eux .. et je vous suggère fortement d’éviter ce concessionnaire ( escrot ).. Depuis 5 ans , malheureusement, j’ai fait affaire avec woodland toyota à Verdun pour mon auto de location. Je suis dépassé et horrifié.. J’ai subis des expériences désastreuses au département de services , c’est la frustration totale .. je me suis finalement rendu à l’évidence et j’ai cancelé tout et fermé mon dossier d’entretien .. j’ai jamais vu autant d’escroquerie plus organisé que ça !! C’est épouvantable !! Hiver-2014- j’ai demandé de changer pneu et huile —> ils décident de changer mes essuie-glaces qui sont déjà intacte (40$) sans demander ma permission. Été-2015 - encore une fois le même scénario .. ils changent mes essuie-glaces SANS RAISON (40$) Hiver-2015- au moment de changer mes pneus , ils me proposent de changer mes filtres à aire , parce qu'il est fini.. alors, j’ai moi-même ouvert mon filtre à aire , et s’est avéré qu’il est INTACTE .. Été-2016: en changeant mes pneus .. ils m’appellent pour dire que j’ai un pneu troué et qu’ils vont le réparer pour 20$ , puis je trouve une facture de 60$ ( sans qu’il y a de traces d’aucune réparation de pneu ) Août-2017 : inspection générale: ils ont changer mes freins : alors qu’ils sont à 50% d’usure !! ( 400$ POUR ABSOLUMENT RIEN !! ) Septembre-2018 : durant un changement de pneus , ils ont décidé PAR EUX-MÊMES de faire une vérification générale ( 170$ ) sans raison et déjà fait 10 mois plus tôt .. J'ai demandé d'enlever cette transaction de ma facture ( que je n'ai pas demandé ) .. ils ont refusé !! on disant que c'est déjà fait .. trop tard ! ( ils s'en foutent des client .. ils veulent juste l'argent !! ) .. donc , j'ai fait sortir mes pneus de l'entreposage et demander de supprimer mon dossier de leur système .. LA PIRE EXPÉRIENCE CLIENTÈLE DE MA VIE !! C’EST UN ESCROQUERIE D’AUTOMOBILE PAR EXCELLENCE Walid Aloui

Ahmed Ouaziz

Proceed with caution with this dealer.

elaine rock

(Translated) I bought an excellent Toyota sales service with Philipé 10-10 (Original) J`ai acheté une Toyota excellent service de vente avec Philipé 10-10

Frankie Tomanelli

I bought a Toyota yaris 2019 at Woodland and the service i recieved was great. Anthony Truby who served me was very helpful and answerd all my questiones that i needed to know and as well as Alexandryn and Corey i can honestly say i am very pleased thank you AnthonyTruby and all the staff at Woodland Toyota .

Conor McMaster

We just picked up our new Rav4, Hugo and Sebastien did a great job: timely follow-ups and cordial service. Thank you!

François Brault

(Translated) Exellent service. (Original) Exellent service.

Mike Hawk

(Translated) We can't trust them in this industry. They are liars (Original) On ne peut pas leur faire confiance à cette branche. Ils sont des menteurs

Anne-Julie Hynes

(Translated) Very bad service! First, they wanted to charge me an additional fee of $ 195 for the purchase of my vehicle, which goes against the Consumer Protection Act. Then, when I took possession of the electric car, it had not been charged. What is disappointing when you buy an electric vehicle, you would love to be able to use this new function. Two days later the warning light told me that the windshield washer reservoir was empty ... they had not filled it. In addition, in the agreement, I was to be given four winter tires. The seller promised me delivery in two days. After three reminders from me and two months later, they delivered the said tires to me! Customer service = 0 (Original) Très mauvais service! D'abord, ils ont voulu me charger des frais supplémentaire de 195$ à l'achat de mon véhicule, ce qui va à l'encontre de la Loi sur la Protection des Consommateurs. Puis, lorsque j'ai pris possession de la voiture électrique, elle n'avait pas été chargée. Ce qui est décevant lorsque tu achètes un véhicule électrique, tu aimerais bien pouvoir utiliser cette nouvelle fonction. Deux jours plus tard le témoin lumineux m'indiquait que le réservoir du lave-glace était vide...ils ne l'avaient pas rempli. De plus, dans l'entente, on devait me remettre quatre pneus d'hiver. Le vendeur m'en promettait la livraison dans deux jours. Après trois relances de ma part et deux mois plus tard, on m'a livré les dits pneus! Service à la clientèle=0

Clau Desrosiers

(Translated) Very nice sales and service team, we gain by going back, especially with the Dilawri dollards, it's a good point system. thanks again to the whole team, cd :-) (Original) Très belle équipe de ventes et services, on y gagne a y retourner, surtout avec les dollards Dilawri, c est un bon système de points. merci encore a toute l'équipe, cd :-)

S Sabot

Not on par with other Toyota dealers. Very disappointing experience. I will not return.

Igor Kobtsev

Service level is not satisfactory.

Christian Morin

(Translated) I had a bad experience at this dealership. My used car was delivered to me with faulty Bluetooth, dry and dangerous winter tires, and rusty discs in the back. When I went to buy the car, it still said “vehicle in preparation”, so I believe the car was not inspected in “160 points”, contrary to what they claimed. It was the last day of the month and they clearly wanted to make a quick sale. I was having a hard time getting returns from sales and also service calls, so I finally decided to take the radio apart, write down the exact model, order an identical used radio and install it myself - even to have bluetooth. Luckily they reimbursed me for it, but it would have seemed honest and professional of them to give me an additional amount for the inconvenience and for taking care of the order and installation on my own. A lost customer. (Original) J’ai eu un mauvaise expérience chez ce concessionnaire. On m’a livré ma voiture usagée avec le Bluetooth défectueux, des pneus d’hivers secs et dangereux, et des disques rouillés à l’arrière. Lorsque je suis parti acheter la voiture, c’était encore indiqué “véhicule en préparation”, je crois donc que la voiture n'a pas été inspectée en "160 points", contrairement à ce qu’ils ont affirmés. C’était la dernière journée du mois et ils désiraient clairement faire une vente rapide. J'avais de la misère à avoir des retours d'appels aux ventes et également au service, si bien que j’ai finalement décidé de démonter la radio, noter le modèle exact, commander une radio usagée identique et de l’installer moi-même pour avoir le Bluetooth. Heureusement ils me l’ont remboursée, mais il m'aurait semblé honnête et professionnel de leur part de me donner un montant compensatoire additionnel pour les désagréments et pour m’être occupé seul de la commande et de l'installation. Un client de perdu.

Alain Sirois

(Translated) 4th purchase at Woodland Toyota so 2 of these purchases were new my last acquisition Corolla HB 2019 Manual very good car. But when I bought it, I hadn't noticed a scratch on the right rear side. I contacted my seller (Maxime) and immediately fixed the situation. Thank you to all the excellent after sales service team good job .... I recommend Woodland Toyota (Original) 4 ièmes achat chez Woodland Toyota donc 2 de ces achats étais neuf ma dernière acquisition Corolla HB 2019 Manuel très bonne voiture. Mais a l'achat je n'avais pas remarqué une égratignure sur le coté arrière droit j'ai communiqué avec mon vendeur (Maxime) et ont immédiatement régler la situation. Merci a tous l'équipe excellant service après vente good job.... je recommande Woodland Toyota

Jennifer Fergate

(Translated) Perfect and impeccable service! Courteous, honest and efficient service! Whether it is from the first salesperson I had to used vehicles, (Gilles) to the new sales manager (with whom I finalized my contract) through to the credit managers. All the staff have perfect customer service. Even the ladies at the reception are smiling and polite. I recommend this place 100%. ???? (Original) Service parfait et impeccable! Service courtois, honnête et efficace! Que ce soit du premier vendeur que j'ai eu aux véhicules usagés, (Gilles) au directeur des ventes neuf (avec qui j'ai finalisé mon contrat) en passant par les directeurs du crédit. Tout le personnel à un service à la clientèle parfait. Même les dames de l'acceuil sont souriantes et polies. Je recommande cet endroit à 100%. ????

keith yim lim

Service there is a joke and would not recommend. My wife went there for an oil change today and has to find parking on the street which you could not find. She doubled park in front of garage door to ask if they were ready to take her car in. They did not even bother and told her to move the car first, go find a street parking and its not their problem if their is no street parking. Never again!!

Mam Barry

(Translated) A big thank you to Felipe for his courtesy and professionalism (Original) Un grand Merci à Felipe pour sa courtoisie et son professionnalisme

Scott O'Brien

Good service Friendly staff

Christine Desjardins

(Translated) Super service as much as the sales consultant as the sales manager! (Original) Super service autant que le conseiller au vente que le directeur commercial!

Sandrine Gobeil-Comte

(Translated) Great service! Thanks to Anthony for answering all my questions and guiding me in choosing my new car! (Original) Super service! Merci à Anthony d’avoir répondu à toutes mes questions et de m’avoir guidé dans le choix de ma nouvelle voiture!

Kelbinoor Kasim

Thank you for the great service. Yannick was a very knowledgeable and helpful salesman. The entire sales team was very friendly and helpful. They make sure the clients get what they are looking for. We were very pleased with the service back in 2013 when we purchased our venza. And we are even more pleased this year and we are loving our highlander. Their service center is very good as well.

Jules Arseneau

(Translated) Excellent service from the whole team at Woodland Toyota (Original) Excellent service de la part de toute l'équipe à Woodland Toyota

Farhad Monkhtari

......WATCH OUT .... we went there about 2 years ago to buy a used Venza We asked for test drive then they asked us a copy of my wife s driving licence we did our test drive and came back home The day after we got an alart on my wife s Equifax account for a fake collection agency Inquiry of not paying a credit card which she never had it and her credit scores dropped 120 points . Took us 1.5 year to remove that inquiry We are still very mad of what they did while we were on test drive , just to open a door to increase interest rate . Very shameful act

Maimouna Maimouna

(Translated) Excellent (Original) Excellent

AT

Je suis allé au Toyota il y a un an pour un changement d’huile, check up & pour changer 2 de mes freins qui étaient bruyants. Ils font le check up, il y a 2-3 choses à changer, changent mes 2 freins comme demandé, font le changement d’huile. Tout est ok. Suite au check up, on m’appelle et on me renseigne que mes 2 autres freins qui n’ont pas été changé, sont usé et qu’il reste 2-3mm avant d’être complètement fini. On me dit, on peut les changer tout de suite, ou si vous ne roulez pas beaucoup, attendez à l’été prochain. Comme je ne roule pas beaucoup, je décide d’attendre à l’été prochain. Ensuite on me rappelle en Février pour me dire que je suis dû pour un nouveau changement d’huile. Je ne comprends pas car normalement les changements d’huile sont à refaire après un certain kilométrage, pas après x nombre de mois. Ils me disent que leur changement d’huile a eux sont à refaire après x nombre de mois, pas après un certain kilométrage. Je trouve ça bizarre, j’étais occupé et je ne roule pas beaucoup de toute façon, donc je décide d’attendre à l’été prochain comme d’habitude. Cet été, je retourne au Toyota pour changement d’huile, check up, et je mentionne qu’on m’avait averti que 2 de mes freins étaient presque fini. Cette fois je suis allé à Longueuil. Résultat du check up : 2 de mes freins sont neufs (ceux qu’ils avaient changé l’été dernier), et les 2 autres freins sont à 8mm sur 12mm. Seulement 4mm d’usure, pourtant l’été dernier, on m’avait dit qu’il en restait seulement 2-3mm et on m’avait même demandé de les changer... c’était complètement faux! Je leur demande en même temps pour le changement d’huile. Ils m’ont confirmé que tous les changements d’huile sont à refaire après un certain kilométrage, pas après x nombre de mois! Si j’aurai écouté les gens du Woodland, j’aurai changé 2 freins presque neufs, et fait un changement d’huile quand j’étais loin d’être dû. Maintenant, je me demande, combien de gens se sont fait avoir? Je vous recommande d’aller ailleurs si vous voulez avoir des discours honnêtes, ce n’est pas leur point fort! Édit après lecture de leur réponse: FUYEZ! Ils ont bel et bien essayé de me charger un problème qui n’existait pas! 2 freins! On parle de plus de 1000$! Je vous le dit, si vous faites votre entretien là-bas vous aurez des passes droites, ils profitent du manque de connaissances des gens pour inventer des problèmes, allez n’importe où mais AILLEURS!

lise bourret

(Translated) I just bought a beautiful Corolla and in addition to loving the model and its handling, I appreciated the work of the whole team who took care of me from the moment I arrived (thanks for the 'excellent coffee) at the reception and the excellent service from Alexandryne and Maxime. I am not an easy customer and they did a miracle in a very short time to deliver this car to me. I recommend to everyone. Truly. (Original) Je viens de faire l'achat d'une magnifique Corolla et en plus d'aimer le modèle ainsi que sa conduite, j'ai apprécié le travail de toute l'équipe qui s'est occupée de moi dès mon arrivée (merci pour l'excellent café) à la réception et l'excellent service de Alexandryne et Maxime. Je ne suis pas une cliente facile et ils ont fait un miracle en très peu de temps pour me livrer cette voiture. Je recommande à tous. Sincèrement.

Audrey Hardou

(Translated) Horrible customer service ever! I had a lease with them, and it's been a real struggle during the 4 years of our contract. Every single time I brought my car for the periodic check, they would find a way to charge me a few hundred dollars more. I spent hours on the telephone with them… They even tried to charge us non-existing fees on the buyout of our car. We filed a complaint to Toyota Canada who confirmed this was not legitimate, and advised us another car dealer to finalize the buyout transaction. Absolute disaster, be aware… Attention, deplorable customer service! We had a 4 year lease with them, a real pain that cost us too much. Each time the vehicle was serviced they found a way to charge us a few hundred dollars more here and there, I spent hours on the phone with them… The big end was the buyout of the car or even the manager of the dealership was unable to help us! We were forced to file a complaint with Toyota Canada, who confirmed that these costs were not legitimate, and advised Woodland Toyota to finalize the transaction. Toyota Gabriel is an extremely harmful dealership for the image of Toyota ... (Original) Horrible customer service ever! I had a lease with them, and it's been a real struggle during the 4 years of our contract. Every single time I brought my car for the periodic check, they would find a way to charge me a few hundred dollars more. I spent hours on the telephone with them… They even tried to charge us non-existing fees on the buyout of our car. We filed a complaint to Toyota Canada who confirmed this was not legitimate, and advised us another car dealer to finalize the buyout transaction. Absolute disaster, be aware… Attention, service client déplorable! Nous avions un lease de 4 ans avec eux, une véritable galère qui nous a coûté trop cher. A chaque révision du véhicule ils trouvaient un moyen de nous charger quelques centaines de dollars supplémentaires ici et là, j’ai passé des heures au téléphone avec eux… Le grand final a été le rachat de la voiture ou même le gérant de la concession était incapable de nous aider! Nous avons été forcés de faire une plainte auprès de Toyota Canada, qui nous ont confirmé que ces coûts n’étaient pas légitimes, et conseillé Woodland Toyota pour finaliser la transaction. Toyota Gabriel est un concessionnaire extrêmement néfaste pour l’image de Toyota…

Corey Collard

Was referred to Woodland by a friend, and my wife and I went to meet Maxim's Coutu. We were blown away with the friendliness, knowledge and helpfulness. Having visited a few dealerships prior to this one, we knew right away that we would buy our new Toyota from this dealer and this guy. With a very quick turnaround, Maxim's got me what I wanted for my trade in, and two weeks after our initial visit, we drove away in our new Prius Prime. (only took 2 weeks because we requested the delay!) From the reception, to Maxim's, to F&I Adelaide, we loved every step of the process, and highly recommend buying your next car from them.

TYLER DAVID

Awesome sales team. Cory got me a great deal on my new car. Seeing how he is the assistant manager, he didn't have to spend too much time going back and forth to see the boss. Thanks again for the amazing service, and deal. Cheers

ardele sg

Thank you very much to Cory and the Woodland Toyota team! Love our new Toyota. 10/10.

Nigar Mammadova

Excellent service and pleasant, knowledgeable staff. I just want to thank you all so much for always making my experience so very positive. Service manager treated me in such a kind, courteous, and extremely professional manner, and he is doing such a fantastic job!! I will definitely be staying with you for all of my future car needs.

Howard W (HDog)

Friendly service but not a big showroom. Limited stock on site

luc4413

(Translated) Attention Thief, my wife has a puncture and comes in Towing. It is said that the tire is finished and must be replaced !! It is given an estimated $ 196 Ok we buy 1 new, I charge $ 35 for inspection when we see that the tire is torn! The person at the counter tells me that it is Normal as soon as you get in a car that costs it. When I come back to change a tire I'm not charged $ 35 plus $ 25 to change it? In addition I bought the tire at home so it costs me $ 180 for 1 tire! At the end it cost me $ 265 for 1 tire at $ 180 ... I always do business at Toyota Spinelli tip-clear usually and they have an outstanding service !! I would never recommend your business ... (Original) Attention Voleur, ma femme a une crevaison et arrive en Towing. On lui dit que le pneu est finis et faut le remplacer!! On lui donne in estimé de 196$ Ok on en achète 1 nouveau, on me charge 35$ pour l inspection quand on voit que le pneu est déchiré!! La personne au comptoir me dit que c est Normal dès qu’on rentre un véhicule ca coute cela. Quand je rentre changer un pneu on me charge pas 35$ plus 25$ pour le changer? En plus j achete le pneu chez vous donc ca me coute 180$ pour 1 pneu!! Aux Final ca m as coûté 265$ pour 1 pneu a 180$...Je fais toujours affaire chez Toyota Spinelli pointe-claire habituellement et eux ils ont un service hors pair!! Je ne recommenderais jamais votre commerce...

Mathieu Desrosiers

(Translated) Wow !!! What customer service! Pleasantly surprised at the quality and professionalism of the people at Woodland toyota! Very happy with my new 2016 RAV4 !!!! (Original) Wow!!! Quel service à la cliente! Agréablement surpris de la qualité et du professionnalisme des gens de chez Woodland toyota! Très heureux de mon nouveau RAV4 2016!!!!

Ionut Mihail GRIGORE

I would like to give 2.5 stars out of 5. I have met wonderful people when I have purchased my car and ...well...really rude people when it came the time to take care of it. So it's really 50-50. I choose to change the dealer. Really mixed feelings ! I will go back to buy, but not to service.

li yan

Everybody very nice. Thank you Cory.

Julie B.

(Translated) Great service, good shopping tips and good prices! I recommend Woodland Toyota! :) (Original) Un super bon service, de bons conseils d'achat et de bons prix! Je recommande Woodland Toyota! :)

Steve Gill

Thank you Cory and Woodland Toyota for the amazing car!

frank gujdan

(Spencer) Got my first semi-new Corolla and I cant be more thrilled. The Woodland team helped make my experince enjoyable! Thanks to a kind and friendly team for making it happen!

Rajinder Rawal

The Woodland Toyota services provides complete DIS service-I went to get my tires changed and when I brought my car home, I noticed the windowshield was cracked and that one of my car mats was missing! Went back to speak to them, the very next a.m and they denied it completely and refused any responsibility! Thank you Woodlands for having me pay you to damage my car! Lacking in honesty, courtesy and respect for their customers! I do not want a response saying, we are sorry you had a negative experience etc etc etc. Try to provide competent service instead! If you are truly concerned , replace my missing mat, and repair my windshield!

Ray

Had an issue my SUV. I dealt with director of operations Jean-Marc Strati directly. Very courteous and professional. I would definitely use their services again.

Christine Tisserand

(Translated) Excellent welcome Anthony sales consultant very attentive to my needs. This is the 2nd vehicle that I buy from Woodland and I recommend it to everyone. (Original) Excellent accueil Anthony conseiller aux ventes très a l écoute de mes besoins. C'est le 2e véhicules que j'achète chez Woodland je le recommande à tous.

Andrew Goldberger

Updated review: They sold me a great car however their after sales isn’t worth the car. I cannot make any good recommendations with Woodland Toyota. Poor customer service and relations.

a.b.b. access

WOODLAND my car dealer for almost forty years. I own quite a few cars all Toyota and all bought at Woodland. Three weeks ago, took my 1999 Solara (21 years old car that looks and runs like new), to the service dept. for some extensive and necessary maintenance work, considering the age of the car. Had to pay quite a bit of money but, it had to be done since I intend to keep that fantastic car forever!!!. In that occasion, visited the sales dept. (I intend buying a 2020 COROLLA for my sister ANNA). Had the pleasure of meeting Mr. Denis Gravel, general manager. very competent, intelligent and customer satisfaction oriented man. Also met Mr. Cory Théberge, assistant director, very helpful and totally devoted to customers satisfaction and care. Went to the parts dept. spoke to Mr. Dave Aubé and Serge Laflamme, very competent, knowledgeable and customer satisfaction oriented, as usual. Carry on WOODLAND TEAM you are selling excellent vehicles and doing the best possible job. Merci, a.b.b.mcgillaccess.

Zouine Samira

(Translated) Acquisition of a new vehicle. Many thanks to Anthony Truby, he is very experienced and very efficient in his work. I recommend you contact him if you are looking for a Toyota… thanks again to Toyota woodland (Original) Acquisition d’un nouveau véhicule. Un grand merci à Anthony Truby, il est tres expérimenté et très efficace dans son travail. Je recommande de vous adresser à lui si vous cherchez une Toyota… merci encore à Toyota woodland

christian gregoire

(Translated) No follow up after several calls for my vehicle under warranty. Installation tires inefficient I had to redo my tires in another garage. (Original) Aucun suivi apres plusieurs appels pour mon vehicule sous garantie. Installation des pneus peu efficace j'ai du refaire balancer mes pneus dans un autre garage.

Vanessa Cefaloni

(Translated) Thank you to the entire team for the personalized service I received! I will definitely come back. (Original) Merci à toute l’équipe pour le service personnalisé que j’ai reçu! Je reviendrais définitivement.

Maxim's Coutu

(Translated) Best Toyota Product Advisor Team in Town (Original) Meilleur équipe de conseiller de produit Toyota en ville

Kevin

Recently leased a new car through this dealership. Everyone I met was very professional, courteous, and friendly especially Anthony Truby, the sales representative. I am very satisfied with my experience and I highly recommend Woodland Toyota to anyone.

Jia Wei Zhang

Wrost experience of my life. I rarely give negative reviews, but this place deserve one star for customers experience. They asked me to go to try a car. Once I got there, they don't have the car and asked me to wait for couples of days. 2 days later, they told me that car never existed. What kind service is this?

Serge Laflmme

(Translated) How to say !!! a great team of sales service parts and technician (nes) they make us feel like family pure and simple. The customer is the priority at Woodland Toyota nothing else Thanks to the Woodland team and congratulations for your 1st position greatly deserved (Original) Comment dire !!! une super belle équipe de la vente du service des pièces et technicien (nes) ils nous font sentir comme de la famille pure et simple . Le client est la priorité chez Woodland Toyota rien d'autre Merci a l'équipe Woodland et bravo pour votre 1 ere position grandement mérité

Henry Appiah

Excellent place and very accommodating workers. Prices of parts are cheaper compared to other Toyota dealers around, and other stores.

K A

(Translated) Felipe was super patient, courteous, and he was very helpful in purchasing our C-HR; Thanks to the entire Woodland Toyota team! (Original) Felipe à été super patient, courtois et il nous a bien aidé à acheter notre C-HR; Merci à toute l’équipe de Woodland Toyota!

Sophie BM

(Translated) Disappointed !!! My grandmother was a loyal customer of Toyota woodland, we loved for GOOD SERVICE IMPECCABLE .. I bought a vehicle for my mother (Corolla 2012) about 2 years ago and last fall I referred my spouse for the purchase of a matrix 2013, and the 7 months later I am disappointed and angry about the lesser service that we receive there !! To be spoken like nothing less than nothing by the son of the director Mathieu I believe his name before the purchase ... Service POURRI on his part ... He should be returned it is not made for this work 0 service to the clientele, he should know that his salary is the client who brings him back ...: The preparation of the vehicle that is not done ... Our file or nobody takes care of us ... we are told that we have things included with the purchase of the vehicle (the part or on deal for rustproofing and tires, inspection, battery, etc.) but nothing is done concretely ... Nonsense for finally that Felipe helps us and arranges this sale as best he can. A mechanical inspection having been made before the purchase, that everything is supposedly fine. 7 MONTHS later the brakes are finished ... No but that is to give a damn about the customer .. Impossible that the brakes wear down to 100 % in 7 months with most of the highway as the main route! Now my spouse has to pay for these brakes even if he was basically tricked ... Believe me, I no longer refer anyone to this place and myself considering the purchase of a vehicle shortly I will go in another Toyota. Pity. (Original) Décue!!! Ma grand-mère était une cliente fidèle du Toyota woodland, on aimais pour le BON SERVICE IMPECCABLE.. j'ai fais acheter un véhicule à ma mère (corolla 2012) il y a environ 2 ans et à l'automne dernier j'ai référé mon conjoint pour l'achat d'une matrix 2013, et la 7 mois plus tard j'en suis décue et facher du service moindre qu'on y recoit!! Se faire parler comme des moins que rien par le fils du directeur Mathieu je crois son nom avant l'achat... Service POURRI de sa part... Il devrait être renvoyé il n'est pas fait pour ce travail 0 service à la clientèle, il devrait savoir que son salaire c'est le client qui lui rapporte.. : La préparation du véhicule qui ne se fait pas... Notre dossier ou personne ne s'occupe de nous... on se fait dire qu'on a des choses d'inclus avec l'achat du véhicule (la partie ou on deal pour antirouille et les pneus, l'inspection, la batterie, etc..) mais rien ne se fait concrètement... Du niaisage pour finalement que Felipe nous aide et arrange cette vente du mieux qu'il peut. Une inspection mécanique ayant été fait avant l'achat, que tout est supposément beau.. 7 MOIS plus tard les freins sont finis... Non mais c'est de se foutre du client.. Impossible que des freins s'usent à 100% en 7 mois avec majoritairement de l'autoroute comme trajet principal! Maintenant mon conjoint doit payer ces freins même si dans le fond il s'est fait avoir... Croyez-moi, je ne réfère plus personne à cet endroit et moi-même considérant l'achat d'un véhicule sous peu j'irai dans un autre Toyota. Dommage.

Jacques Auclair

(Translated) My 2018 Toyota Camry, fuel consumption not in accordance with Toyota's advertising, I make 9.7 liters per 100 km .... in town or on the highway, the same ... in the garage I am told that it is normal for a 2018, I have had my car for 6 months with a mileage of 4875km, I don't think I'll keep it for long, the car disappoints me mechanically, and the sun visors are unstable, do not stay where I want ... the garage says it's normal bullshitt .... they lend me a 2018 Corolla, the sun visors stay in place, no matter how much I talk to the service department or the sales manager, they can't do anything ... . This is my 5th Toyota that I am taking from Woodland Toyota, it will be the last time ...... rental for 5 years wow it is a long time, I look elsewhere (Original) Ma Toyota Camry 2018, consommation essence non conforme a la publicité de Toyota, je fais 9.7 litres au 100 km.... en ville ou sur la grande route, pareil au même....au garage on me dit que c est normal pour un 2018, j ai mon auto depuis 6 mois millage de 4875km, je pense pas la garder longtemps, l auto me déçoit mécaniquement, et les pare-soleils sont instables, ne restent pas ou je le désire.... le garage dit que c est normal bullshitt....on m a prêter une Corolla 2018, les pare-soleils restent en place, j ai beau en parler au departement de service ou au directeur des ventes, ils ne peuvent rien faire.... c est ma 5e Toyota que je prends chez Woodland Toyota, ce sera la dernière fois ......location pour 5 ans wow c est long en titi, je regarde ailleurs

Albert Muragijimana

#ToyotaWoodlandfails They contacted me after posting the previous review and promised me that i should return my car for shampooing and inspection! They gave me an appointment today May 16 at 9.15am! I was there on time but unfortunately my appointment turned to be a DISAPPOINTMENT! They checked in their system and confirmed my appointment but ended up saying that i should come back in the next two weeks as they dont have time for shampooing☹️ (You guys called me, I didn’t call you to request such a dis-appointment) i work night shifts but i had to wake up earlier to be at your service on time! It is a more than $20,000 used car i bought from them plus i added $7000 in cash! I wish I could return it and get my money back! Strongly DO NOT RECOMMEND THEM ——————————————————————————Was at this dealer for the purchase of my Toyota RAV4: Pro: ????The vehicle was in good mechanical condition ????The finance dpt did a good for credit ????I was given a vehicle to move around while preparing mine! Cons; ☹️The vehicle was not clean!❗️ ☹️Some transaction were not clear!

Mireille Simard

(Translated) Impeccable service! I highly recommend! (Original) Service impeccable! Je recommande fortement!

daniel b

(Translated) I had the chance to work with Mr. Cory Théberge for my new car. Easy approach, dynamic, professional, working, remarkable expertise on Toyota, and above all an outstanding service. I refer him without hesitation to my friends and family. Thanks again Cory. (Original) J'ai eu la chance de travailler avec Mr. Cory Théberge pour ma nouvelle voiture. Facile d'approche, dynamique, professionnel, travaillant, une expertise remarquable sur les Toyota, et surtout un service hors pairs. Je lui réfère sans hésitation a mes amis et ma famille. Merci encore Cory.

Audrey Rousseau Dufresne

(Translated) I bought my car this summer and I knew exactly what type of rental I wanted and the model. I did not feel any pressure from Cory or any other member of the team, just a real desire to equip myself with the best vehicle and the best financing for my needs! I even received a Christmas card from them which had never happened to me with another dealer! No pressure either to change my tires at their garage (my spouse is a mechanic by training). Thank you to the whole team and see you soon! (Original) J'ai acheté ma voiture cet été et je savais exactement quel type de location je voulais et le modèle. Je n'ai senti aucune pression de la part de Cory ou tout autre membre de l'équipe, juste un réel désir de m'équiper avec le meilleur véhicule et le meilleur financement pour mes besoins! J'ai même reçu une carte de Noël de leur part ce qui ne m'était jamais arrivé avec un autre concessionnaire! Aucune pression non plus de faire changer mes pneus à leur garage (mon conjoint est mécanicien de formation). Merci à toute l'équipe et à bientôt!

Michaël Boa

(Translated) My dealer and so far it's going well! (Original) Mon concessionnaire et pour l'instant ça va bien !

Shahram Kianseresht

Very professional, very polite and excellent support

Diane Duquette

(Translated) I am very satisfied with Anthony's service and he took a long time explaining my hybrid because it was the first time I used a semi-electric car Thanks to the Woodland employees (Original) Je suis très sastifaite du service de Anthony et il a pris beaucoup de temps a m'expliquer mon hybride car c'était la 1ere fois que j'utilisais une auto semi électrique Merci aux employés de Woodland

simon lecours

(Translated) Very good service (Original) Très bon service

zibin ma

(Translated) Impeccable service from Mr. Anthony and Woodland. Anthony will help you get a good deal! (Original) Services impeccables de la part de M. Anthony et de Woodland. Anthony va vous aider à avoir un bon deal!

PPE Canada - Steve Ohayon

(Translated) I insist on thanking the whole team of WOODLAND TOYOTA. I met Francis, Hugo, Jason and Corey in this great team! Your customer service is simply extraordinary !!!! The car is my experience was sensational. Thanks again (Original) J’insiste à remercier toute l’équipe de WOODLAND TOYOTA. J’ai rencontré Francis, Hugo, Jason et Corey dans cette belle équipe! Votre service à la clientelle est tout simplement extraordinaire!!!! La voiture est mon experience fut sensationnel. Encore MERCI

Caroline Auger

(Translated) Thank you to the whole team of Toyota Woodland, in particular to Gilles my representative, thanks to you I have found a real rare pearl and at an extremely reasonable price. I felt very comfortable and well surrounded. Bravo for your great professionalism. (Original) Merci à toute l'équipe de Toyota Woodland, en particulier à Gilles mon représentant, grâce à vous j'ai déniché une vrai perle rare et à un prix extrêmement raisonnable. Je me suis senti très à l'aise et bien entourée. Bravo pour votre grand professionnalisme.

mcc c

thanks to anthony and cory for the amazing service!!! go and see them.

Mélissa LeBlanc

(Translated) Excellent service, very professional! (Original) Excellent service, très professsionnel !

Allan Desgroseilliers

Hugo Tardif-Lapointe (Conseiller en produit) and Jason Jouany (Directeur Commercial) did a great job finding me the Highlander Platinum that I wanted. They delivered before the ETA and even set up my first service appointment.

Deborah Da

Allel and Hafida were very helpful throughout my purchase. I was a bit apprehensive at first but they were open and honest. Thank you to the Toyota Gabriel team!

Elio Draicchio

Excellent quick service.

Michele Bergeron

(Translated) The change of car was done quickly and easily under the good care of Maxime and the entire Woodland Toyota team. I appreciate the service of this dealer, a service which has encouraged me to continue with him for several years. (Original) Le changement de voiture s'est fait facilement et rapidement sous les bons soins de Maxime et de toute l'équipe de Woodland Toyota . J'apprécie le service de ce concessionnaire, service qui m'incite à continuer avec lui depuis plusieurs années.

Sunny Deol

I came in for a re-call on my air bag. They gave me back my car with the dashboard completely open and when I called the manager to complain he said he would call me back and never did.... terrible experience and service.

Laura-Alexe Marcoux

(Translated) From the purchase of my used vehicle, to the endless wait for a part (ordered in October and still nothing received - in July), to poor quality service (they did an oil change without changing the filter + m ' made a $ 700 quote for a brake change for my car that I had just bought from them supposedly with new brakes .. 5 months ago, including 3 of telecommuting due to covid-19). Luckily I moved and I could never set foot there. I highly recommend future potential customers to do the same and look for a reliable garage. (Original) De l'achat de mon véhicule usagé, à l'attente interminable de pièce (commandé en octobre et toujours rien reçu - en juillet), au service de piètre qualité (ils ont fait un changement d'huile sans changer de filtre + m'ont fait une soumission de 700 $ pour un changement de freins pour mon auto que je venais d'acheter chez eux supposement avec des freins neufs.. 5 mois auparavant, dont 3 de télétravail du au covid-19). Heureusement j'ai déménagé et je n'y metterais pu jamais les pieds. Je recommande vivement aux futurs clients potentiels de faire de même et de chercher un garage fiable.

Alex Villalta

I bought a used Toyota Corolla a few months ago and service was great. Felipe the seller was helpful. Very happy with my purchase!

Alex Arteau

Be Careful with the salesman, he mislead me. The car is great

Alexandre Paquet

(Translated) Masterful service (Original) Service magistral

Jeremy Hassan

(Translated) Check the financing rates carefully before buying you will surely have unpleasant surprises, and above all be quick to make up your mind as they may sell the car to someone else even if a deposit has been left to block the vehicle! Bad experience, a big thank you to Felipe and Alexandrine for the waste of time !!! (Original) Verifiez bien les tarifs du financement avant d’acheter vous aurez surement de mauvaises surprises, et surtout soyez rapide pour vous decider car ils risquent de vendre la voiture à quelqu’un d’autre même si un depot à été laissé pour bloquer le vehicule! Mauvaise experience, un grand merci à Felipe et alexandrine pour la perte de temps!!!

gu nancy

Anthony is very nice guy. He can even take care of my daughter when I discuss with Sébastien. He is always give good deal to customer. And also Cory was so kind to us (me and my daughter). Thank you guys.

Simone Moretti

(Translated) REVIEW 3 After 2 months of my purchase, I never received the "Toyota certified" document as promised. It's a scam! I'm talking about spreading the word to all of my immigrant networks (more than 10,000 people in Montreal) so that I never buy from you. BRAVO FOR THE WORST SERVICE I HAVE EVER HAD! REVIEW 2 After three days of waiting for my car, I finish this partially satisfied story. For that, I change my review (which before was 1 star - see below) in respect especially to the people who tried to help me in the doisser. And I explain the problem so that it is a warning to consumers, but also to the company (in the hope that it will change something for the future) DAY 1 - when I came to see my car (matrix), they were doing their best to get me out of the dealership the same evening with the car. After negotiation, delivery would be the next day to have the installation of a remote starter. And this is where the frustration begins. DAY 2 - The next day, when I arrive, I sign the documents and everything seems correct. When they left, they forgot to ask me for the document of the car I gave in exchange, and it was I who gave them. I leave with the car and when I get home I see that there are documents missing from the file that was given to me and that one of the keys does not work. I decided to do a closer inspection and I saw that the problems observed before the delivery were not resolved as agreed either (some marks and scratches in the car, stains in the seat, the dirty car ). DAY 3 - I lose a day's work to go and fix the problem right away. And when they arrive they tell me that the person who delivered the car forgot to explain most of the things to me. The people who took charge of my case promised me verbally that everything would be settled and that the next day my car would be delivered to my work (and I received a courtesy car to leave). DAY 4 - When my car arrived for the second delivery, I noticed that the only problem solved was that of the key. I decide not to accept the car and the person returns the car to the dealer. DAY 5 (yes! Day 5!) - after complaining left and right (google review was most effective) I get the car that had the issue of the scratch and the dirty seat set. The car was not too clean, but the person promised me that I can make an appointment in the spring to clean it properly. Result: After 5 days of stress, I finally have the car. But .... theoretically the Toyota certified experience would be to go out of the dealership with a clean car with a full tank of gas (the tank was half full on the third delivery) and this is not the case! In addition, I lost a day of work, and for me it is money. Final price of the car: The big price paid + the benefits I did not get + 1 day less pay. ---------------------------------------------------------- ---------------------------------------------------------- -------------- REVIEW 1 You are not serious! I just bought my car and I am really disappointed. I returned the day after the purchase to resolve any issues and they promised to deliver it to me today. It's been two days and I still have unresolved problems! I am with a courtesy car because the so-called "Toyota certified" car was delivered dirty, with one of the keys that does not work and with scratches. (Original) REVIEW 3 Après 2 mois de mon achat, je n'ai jamais reçu le document "certifié Toyota" comme promis. C'est de l'arnaque! Je fais question de passer le mot à tout mes réseaux d'immigrants (plus de 10.000 personnes à Montréal) pour ne jamais acheter chez vous. BRAVO POUR LE PIRE SERVICE QUE J'AI JAMAIS EU! REVIEW 2 Après trois jours d’attente pour ma voiture, je finis cette histoire partiellement satisfaite. Pour cela, je change mon review (qui avant était 1 étoile - voir plus bas) en respect surtout aux personnes qui ont essayé de m'aider dans le doisser. Et j’explique le problème pour que cela soit un avertissement aux consommateurs, mais aussi à la compagnie (dans l’espoir que cela fasse changer quelque chose pour le futur) JOUR 1 - quand je suis venue voir ma voiture (matrix), ils faisaient le possible pour que je sorte de la concessionnaire la soirée même avec l’auto. Après la négociation, la livraison serait le lendemain pour avoir l’installation d’un démarreur à distance. Et c’est là que la frustration commence. JOUR 2 - Le lendemain, quand j’arrive, je signe les documents et tout semble correct. En partant, ils avaient oublié de me demander le document de la voiture que je donnais en échange, et c’est moi qui les a donnés. Je pars avec la voiture et en arrivant à la maison je vois qu’il manque des documents dans le dossier qui m’avait été remis et qu’une des clés ne marche pas. J’ai décidé de faire une inspection plus minutieuse et j’ai vu que les problèmes observés avant la livraison n’ont pas été réglés comme convenu non plus (quelques marques et égratignures dans la voiture, des tâches dans le siège, la voiture sale). JOUR 3 – Je perds une journée de travail pour aller régler tout de suite le problème. Et arrivant ils me disent que la personne qui a fait la livraison de l’auto a oublié de m’expliquer la plupart des choses. Les personnes qui ont pris mon cas en charge m’ont promis verbalement que tout serait réglé et que le lendemain ma voiture serait livrée à mon travail (et j’ai reçu une voiture de courtoisie pour partir). JOUR 4 – Quand ma voiture est arrivée pour la deuxième livraison, je remarque que le seul problème résolu est celui de la clé. Je décide de ne pas accepter la voiture et la personne ramène la voiture à la concessionnaire. JOUR 5 (oui! Jour 5!) – après me plaindre à gauche et à droite (google review a été le plus effectif) je reçois la voiture qui avait la question de l’égratignure et du siège sale réglé. La voiture n’était pas trop propre, mais la personne m‘a promis que je peux prendre un RDV au printemps pour la nettoyer comme il faut. Résultat : Après 5 jours de stress, j’ai finalement la voiture. Mais .... théoriquement l’expérience certifiée Toyota serait de sortir de la concessionnaire avec une voiture propre avec le plein d’essence (le réservoir était à la moitié pleine à la troisième livraison) et ce n’est pas le cas! En plus, j’ai perdu une journée de travail, et pour moi cela c’est de l’argent. Prix final de l’auto : Le gros prix payé + les avantages que je n’ai pas eu + 1 jour de paye en moins. ------------------------------------------------------------------------------------------------------------------ REVIEW 1 Vous n'êtes pas sérieux! Je viens d'acheter ma voiture et je suis vraiment déçue. Je suis retourné le lendemain de l'achat pour régler des problèmes et il m'ont promis de me la livrer aujourd'hui. Ça fait deux jours et j'ai encore des problèmes qui ne sont pas réglés! Je suis avec une voiture de courtoisie parce que la dite voiture "certifiée Toyota" a été livré sale, avec une des clés qui ne marche pas et avec des égratignures.

TOTO ANNIHILATION

Thanks Francis and Cory!

Mehran Narouei

I got a Toyota Corolla from Woodlan Toyota. It was the easiest dealership I have worked with. Hugo was efficient but also made sure that everything was covered at the best offer in town. I recommended anyone to go see Hugo. He understood …

Cerise828

Anthony and Adelaide (finance manager ) for being so accommodating and professional with our recent purchase. Anthony is very knowledgeable in the latest features and was able to answer all our tech questions seamlessly. We have been a loyal customer at Woodlands Toyota for the last 10 years and will be coming back. Thanks again!

Walter Rulli

Total rip-off artists both in financing and service. Taking all future business elsewhere. Don’t waste your time going here. There are more reputable dealers out there.

mohit sarwal

Excellent service, very friendly staff , very good Inventory!!

Jacques Dubuc

(Translated) Disparity between information on the website and the dealer. In addition, inaccurate information about a used vehicle. Another Toyota dealer refuted the information I received at Woodland. I moved for nothing. (Original) Disparité entre les informations du site internet et au concessionnaire. De plus, informations inexactes à propos d'un véhicule d'occasion. Un autre concessionnaire toyota a réfuté les informations que j'avais reçues chez Woodland. Je me suis déplacé pour rien.

france lamontagne

(Translated) The service is impeccable. The courteous sellers and the price of the vehicles is also good. (Original) Le service est impeccable. Les vendeurs courtois et le prix des véhicules est également bon.

Sylvie Lap

(Translated) Very courteous staff! ???? Welcoming ???? Clean. (Original) Personnel très courtois!????Accueillant ????Propre.

Andréa Faust

(Translated) So happy with the good service and my new car! They took the time to explain everything to me and advise me on the vehicle that suited me best. (Original) Tellement satisfaite du bon service et de ma nouvelle voiture! On a pris le temps de tout m’expliquer et de me conseiller sur le véhicule qui me convenait le mieux.

Guillaume Séguin

(Translated) Amazing service, I recommend ???????? (Original) Service incroyable, je recommande ????????

Jackson Iivley

I went to purchase a car with my wife and ended up having the worst experience ever. The sales manager there was extremely disrespectful and rude, I do not recommend you deal with the sales manger at this location !!!

Julia M

Excellent service and great véhicules :) Highly recommended

Yannick Dumas

(Translated) Fast and efficient service, Excellent communication with the team which is well managed. I recommend without hesitation! (Original) Service Rapide et efficace, Excellente communication avec l'équipe qui est bien dirigée. Je recommande sans hésitation!

Heather Ariel

Very good experience. Felipe is an honest salesman and knows what he is doing

Tony Kin

(Translated) I bought a used Dodge Caliber at Toyota Woodland (they told me it's legal to sell other cars at home ...). They told me there is no accident on this car. I had confidence with since the car is sold by a dealer and I bought it. But later, I got the Carproof which shows that it's a car having accident history !!! I asked why. They explained to me that it was a small accident, not serious. Ok, I trusted with it again since it is a dealer. But two months later, I often met the alarm of the ETC. It's super dangerous to drive to the highway when I meet this type of alarm, especially with my daughter in the car ... People at Toyota Woodland told me it's not guaranteed. Ok, I bought a car accident at Toyota Woodland. It's my fault … For future customers, if you do not want to make mistakes like me. DO NOT BUY CAR IN TOYOTA WOODLAND. (Original) J’ai acheté un Dodge Caliber d’occasion chez Toyota Woodland (ils m’ont dit que c’est légal de vendre des voiture d’autre marque chez eu …). Ils m’ont dit qu’il n’y a aucun accident sur cette voiture. J’ai fait confiance avec eu puisque la voiture est vendu par un concessionnaire et Je l’ai acheté. Mais plus tard, j’ai obtenu le Carproof qui montre que c’est une voiture ayant histoire d’accident !!! J’ai demandé pourquoi. Ils m’ont expliqué que c’était un petit accident, pas grave. Ok, j’ai fait confiance avec eu encore puisque c’est un concessionnaire. Mais deux mois après, j’ai rencontré souvent l’alarme de l’ETC. C’est hyper dangereux de conduire à l’autoroute en rencontrant ce type de l’alarme, surtout avec ma fille dans la voiture … Les gens à Toyota Woodland m’ont dit que ce n’est pas garanti. Ok, c’est moi qui ai acheté une voiture accidenté à Toyota Woodland. C’est ma faute … Pour les futurs clients, si vous ne voulez pas faire des fautes comme moi. N’ACHETEZ PAS VOITURE A TOYOTA WOODLAND.

Samantha Tremblay

We would love to thank Anthony Truby for his amazing service & knowledge on the RAV4 Toyota. With our family expanding, we were looking for a spacious vehicule, that wouldn't be too pricey in gas and that was safe during our Canadian winters. He was extremely helpful in educating us about our vehicule & all its technologies. We would also love to thank Karine Boulianne for her amazing and courteous service, she explained everything to us in detail, answered every question we had with our paperwork for us to have peace of mind. As first time buyers, we had such a pleasant experience, we would strongly recommend. Samantha & Daniel

Alexandre Corriveau-Bourque

Service here is extremely variable. There have been a few times where I have been greeted warmly and felt like the service representative actually took the time to treat me like a human being. Other times, I have been coldly dismissed, even when the service was below par. Two times stand out as negatives - 1st, my car key was returned damaged (one of the buttons was missing. The dealership refused to take responsibility for it, and when I insisted, they told me that they'd follow up if they ever got the button piece in stock. They never did. I flagged this at a later visit and they gave me the same runaround. 2nd and more importantly, I had been having a problem with the door of my car trunk sticking for over a year. I brought it to the dealer, who charged me a substantial sum to fix the latch, which they had diagnosed as the problem. A few months later, I was still having the problem, and I noticed that it was intermittent (on cold days, it stuck, on very hot days it didn’t). I brought it back to the dealership saying under the warrantee on their work, but because it was a hot day, the door wasn’t stuck, so they dismissed my claim and refused to listen to my description of the problem or take responsibility for the work. When I told a friend who knows cars but isn't a Toyota specialist about the situation, he immediately had an idea: because it was happening on and off (based on temperature), he suggested that the problem was that the rubber lining of the trunk had degraded and on cold days would harden, thereby sealing the trunk, while on hot days, the liner would soften which would allow the trunk to open. He applied a silicone spray and immediately resolved our situation – not only has the problem not happened since, but he gave me the information and the techniques which would allow me to fix the problem for myself in the future. If the service rep at Woodland Toyota had actually bothered to listen to my description of the recurring problem, they would have saved me time and money, and been able to retain my future loyalty. Incidentally, it was the same service rep who was present for both the first and second issue. I am very much on the fence about continuing to use them as my mechanics.

STEVEN B

I don't understand the negative reviews. Everybody I spoke to was amazing! Cory Theberge took care of everything for me, and I couldn't be happier. I spoke to the whole service team and they are just as friendly. I reccomend this dealer to anyone looking for great prices and amazing service.

S VD

I shopped at 4 different Toyota dealerships, and I have to say the service does not compare to the service we got at Woodland Toyota. From our salesman Cory, all the way to the receptionist, all perfect. We knew that prices could vary, but not by that much! Cory gave us a price cheaper than the other places, BEFORE negotiation. Very honest, and straight forward. Me and the family are very happy, thanks again! Expect us to send our family and friends very soon!

Eric Bousquet

(Translated) Following the viewing of the show The Invoice of November 21, 2021, I will never do business with this dealer. They are unable to admit their mistake with one of their loyal customer… .what would it be with a new one !! Why risk damaging your reputation to save a few thousand dollars on an annual budget running into the millions !! (Original) Suite au visionnement de l’émission la facture du 21 novembre 2021, je me ferai jamais affaire avec ce concessionnaire. Ils sont incapables de reconnaître leur erreur avec l’un de leur client fidèle….ce serait quoi avec un nouveau!! Pourquoi risquer d’endommager sa réputation pour économiser quelques millier de dollars sur un budget annuel se chiffrant en millions!!

john person

(Translated) Thanks maxim's for my new rav4 (Original) Merci maxim’s pour mon nouveau rav4

ricky chen

wow , amazing service , fast delivery , perfect team! thanks woodland toyota

Diego Escobar

(Translated) Excellent service from Mr.Felipe, professional and very pleasant. Thanks to Felipe for his remarkable expertise, I was able to find a vehicle that suits me very well. I recommend. (Original) Excellent service de la part de Mr.Felipe, professionnel et très agréable. Merci a Felipe pour son expertise remarquable, j'ai pu trouver un véhicule qui me convient très bien. Je recommande.

Kevin Wilson

We came from St Leonard to buy our RAV4. Every bit worth the trip. Cory was our salesman. Great experience with Cory. No pressure. Respectful. Straight forward. Most important, is knowlegabe about the cars he sells. Can't do better.

Mark

I did not get what was promised. The sales people are not honest. Make sure to get everything in writing. A year later, I'm changing my winter tires and noticed that they gave me winter tire bolts that are super old and rusted out on a brand new car. More reason not to bring my car back to these folks. Maintenance is has the same issues as as sales.

Virg C

very good. big thank you to cory and adelaide for everything

Ivo Machado

Loved my experience here! Great communication and client first mentally. Would definitely recommend!

Jeremy Desjardins

(Translated) Very good service (Original) Très bon service

Barolet Erika

(Translated) Nice job thank you !! Good service !! (Original) Belle job merci !! Bon service !!

Prosto Tak

Buying a new car should be a no stress experience, where you enjoy the process and get good customer service. This dealership will give you the exact opposit.

HHal Mcilwaine

They overtake Parking in the area

Jacques T

(Translated) Excellent service from Felipe Castellanos! I highly recommend it! Thanks again Felipe. (Original) Excellent service de Felipe Castellanos ! Je vous le recommande fortement! Merci encore Felipe.

Tanu Host

made me wait a week for a white corolla. I cancelled because it's unacceptable to wait 1 week for a car. And they kept my 200$ deposit.

dung nguyen anh canada

(Translated) No communications between salesman finance department customer service parts services manages the files of the amateur customers I paid for the tag last year in June or July the director called on my cell that I did not pay for the car sold without deep verification I called my house 2 weeks ago for a reminder I called customer service to ask the secretary said does not have my phone number I have all the evidence my daughter bought a new car at them she paid 20 dollars more to have the tire change service parts service said do not know I had brought my car Toyota RAV4 2016 for winter tire change we realized the winter tires were already put the month of June by bringing the car in November for the month of November part department wanted to make an alignment I said that the car has only a few months the service of parts You are said that by selling the car they do not have to check everything you prepare the car to sell and you say it is not check a month after the purchase I have to buy the rubber to repair my washer glasse a screw for my mudguard I bought from them so I have evidence so if toyota woodland asks me for a confrontation I have evidence so not too much to trust wide smile but false (Original) Pas de communications entre vendeur service finances service clientèle services des pièces gère les dossiers de la clientèle en amateur ai payé pour le tag l'année dernière au mois de juin ou juillet la directrice a appelé sur mon cellulaire que je n'ai pas payé voiture vendu sans profond verification ai appelé chez moi il y a 2 semaine pour un rappel ai rappelé au service de la clientèle pour demandé la secrétaire dit n'a pas mon numéro de téléphone j' ai toutes les preuves ma fille a acheté une voiture neuve chez eux elle a payé 20 dollars de plus pour avoir le service changement des pneus service des pièces dit ne pas savoir j'avais amené ma voiture Toyota RAV4 2016 pour changement des pneus d 'hiver on est rendu compte le les pneus d'hiver ont été mis déjà le mois de juin en amenant la voiture au mois de novembre pour le mois de novembre département de pièce voulait faire un alignement j'avais dit que la voiture n'a que quelque mois le service des pièces dit que en vendant la voiture il n'ont pas tout vérifier tu prépare la voiture pour vendre et tu dis c'est pas vérifier un mois après l'achat je dois acheter le caoutchouc pour reparer mon lave glasse un vis pour mon garde boue j'avais acheté chez eux donc j'ai des preuves donc si toyota woodland me demande une confrontation j'ai des preuves donc pas trop faire confiance large sourire mais faux

John

Excellent service ... Quick respond ..very friendly , Merci 5*****

Javier Narvaez

I just want to warn anyone doing business with this dealership, they keep your money and do not return it with any response, we bought a 2nd car wich was supposed to be checked and certified by them and we found that car in not safe due the brake pedal is loose, is not aligned, the inside odor is awuful and the statical conditions was dreadful, the upholstery is full dirty the gas tank was empty. They promised to get the car ready for the day of the pick up. Also the attention in the front desk in not the most properly not to metion in the service just excuses for fixing a simple alignement that never was solve. They just are interesting in sales numbers

karine Labelle

(Translated) Thank you very much for the excellent service received from the entire Woodland Toyota team, especially to my seller Maxim's and director Francis. Thank you for the experience and for the superb 2017 Corolla !!! If you are looking for a Toyota, go to Woodland Toyota !!!! (Original) Merci beaucoup pour l'excellent service reçu de la part de toute l'équipe de Woodland Toyota spécialement a mon vendeur Maxim's et le directeur Francis. Merci pour l'expérience et pour la superbe Corolla 2017!!! Si vous recherchez une Toyota, allez chez Woodland Toyota!!!!

Astor Pizzola

I was very impressed. Very professional. Francis made the transaction with respect and attention. Very dynamic employees who care about your needs and expectations. Thank you for you great service. I was impressed. The best experience I got at a dealer.

Francois Belhumeur

Any reparation ask for Yann, he's the man over there. Great services always.

Daniel Limoges

(Translated) Very good sales service (Original) Tres bon service de vente

Philippe Pelletier

(Translated) Maxim's Coutu and Francis Desrosiers excellent service! Thank you to the entire Woodland Toyota team (Original) Maxim's Coutu et Francis Desrosiers excellent service ! Merci à toute l'équipe de Woodland Toyota

Alex Rainville

(Translated) Woodland Toyota. WHAT can I say against EU? I'm looking and I have nothing to say. I made several Toyota and woodland was the 3rd on my list of 5 dealerships. On entering I have never been so welcome by Cory. Despite my list of 5 concessionaires I ended up at the 3rd Chez woodland. Thank you for my beautiful rav 4 black! Jadore and you will definitely see me again In 5 years. Thanks Cory! (Original) Woodland Toyota . QUoi dire de mal contre eu? Je cherche et j'ai rien a dire. J'ai fait plusieurs Toyota et woodland étais le 3ieme sur ma list de 5 concessionaire . En entrant j'ai jamais été aussi bien acceuillie par cory. Malgré ma list de 5 concessionaire j'ai fini au 3ieme Chez woodland. Merci pour Mon beau rav 4 noir! Jadore et vous aller me revoir certainement Dans 5 ans. Merci Cory!

Hossam Ased

Amazing service

Farzad Es

Worse service I have ever had leasing a car. When I went to return my leased vehicle, even though I had an appointment, they made me wait 1 hour before someone came to see me. When I got the car in back in 2015, they made me leave a $500 deposit and gave me a recipt. After returning the car, they refused to refund my security deposit!?! The car was in perfect condition. When I asked them why, they claimed that the dealership was owned by a different owner at the time of my lease start, and now it’s owned by Dilwari dealership. Therefore the so-called manager refused to refund me even though I had a receipt from them! They were extremely rude and unprofessional. Nothing like when they were trying to sell me the car. Avoid this dealership at any cost. If you go there, make sure to check your contract properly and make sure they put everything in the final contract. These guys are fraud. Be cautious.

Aminata Ndiaye

Thank you to Antony and Mathieu for the amazing services. This is the place to go if want to buy Toyota.????????

Johnny Barre

(Translated) I am very satisfied with the vehicle and the price I received from the toyota woodland team! My seller Nadim, very well advise me. Thank you ...... I highly recommend this dealer! (Original) Je suis tres satisfait du vehicule ainsi que du prix que j'ai recu de la part de l'equipe toyota woodland! Mon vendeur; Nadim, m'a tres bien conseiller. Merci......je recommande fortement ce concessionnaire!

Harry Xie

Very very bad experience, my vacation is ruined. I ordered new sienna 2017 in February 2016 and the sale representative told me to wait for 2-4 weeks. When I called back in March, the sales manager told me to wait for three months more because it is hot sales for sienna. Being understanding, I told him to give me the confirmation when place my order. He said he would place order on March 10th. After that, I called him few times to follow up. He promised me that he already placed the order and I kept waiting. During the three months waiting period, they always said everything was fine. Finally, today, May 9th, I got a shocking news when I went to the store to confirm the delivery date. The sale manager claimed that the order has been cancelled three weeks ago because Toyota Canada doesn't produce this model of sienna. I doubt if the reason is trustworthy, but why no one feel responsible to inform me if the order was cancelled THREE weeks ago?? Instead, they told me “everything was fine”? I requested to see the placement of order and he said there was no proof. I was so pissed so I asked to talk with his supervisor. The supervisor was not on duty in the morning, so I had to go back in the afternoon. He gave me another story. He said they couldn't order this model for the past two months and they just got chance to place order yesterday. He was so rude to tell me: If you want it then you have to wait for another 3 months; if you don't want to, The dealership will not compensate any thing for your lost. It was a big plan for me to get this Sienna for my family for this summer. Now my vacation is ruined. CAN NOT TRUST THIS DEALERSHIP.

per per

thanks whole woodland service team!

Yamilka Pérez

(Translated) Very satisfied with the service at Woodland Toyota, we bought twice with them. The adviser Felipe Castellanos is very professional and always looks for the best option for clients. Excellent post-wind service. I highly recommend. Woodland Toyota. (Original) Très satisfaite du service chez Woodland Toyota, on a acheté deux fois avec eux. Le conseilleur Felipe Castellanos est très professionnel et cherche toujours la meilleure option pour les clients. Service post-vent d'excellence. Je recommande fortement. Woodland Toyota.

Charles D'amour

(Translated) I called Toyota dealer Verdun for key codes the parts department told me it was impossible to get this code. Toyota's Trois-Rivières took the time to call me back, asked for the VIN and told me they had these codes in the system for free. Shop your dealer is important! (Original) J'ai appelé au concessionnaire Toyota Verdun pour des codes de clefs le département des pièces m'ont dit qu'il était impossible d'avoir ce code. Trois-Rivières Toyota ont pris le temps de me rappeler, ont demandé le VIN et m'ont dit qu'ils avaient ces codes au système et ce, gratuitement. Magasinez votre concessionnaire c'est important!

Dee KM

Exceptionally Professional ???????????????? Above and Beyond expectations!! ???? Seriously satisfied!! Thanks Nadim & Alexandryne!! ????????????????????????

Alexis Léveillé

(Translated) Very good experience !! (Original) Très bonne expérience !!

marieclaude barbeau

(Translated) Hello, I would like to share my shopping experience that I obtained during my visit to Toyota Woodland in Verdun. On October 24, 2017, I bought a used 2017 Toyota camry, following text messages with the sales manager Mr. Gilles Gauthier. This one kept the car in reserve for me until the moment when I could move to see it and that just on text and telephone exchanges. Wow..this is rare..I appreciated at Woodland Toyota the welcome, the exchanges without pressures and the element (give your word and it is maintained). I would also like to highlight the professionalism of the salesman Felipe and Mathieu (finance sector). If you are looking for a place to buy a pressureless vehicle and take a look at Woodland Toyota you will appreciate it. (Original) Bonjour, je voudrais partager mon expérience d'achat que j'ai obtenu lors de ma visite chez Toyota Woodland à Verdun. Le 24 octobre 2017 j ai acheté une Toyota camry 2017 usagé, suite à des échanges texto avec le directeur des ventes M. Gilles Gauthier. Celui-ci a gardé l'auto en réserve pour moi jusqu'au moment que je puisse me déplacer pour la voir et cela juste sur des échanges texto et téléphoniques. Wow..ceci est rare..J'ai apprécié chez Woodland Toyota l'accueil, les échanges sans pressions et l'élément (donner sa parole et c est maintenue). Je voudrais aussi souligner le professionnalisme du vendeur Felipe et de Mathieu (secteur finance). Si vous chercher un endroit pour acheter un véhicule sans pression et bien aller faire un tour chez Woodland Toyota vous allez apprécier.

JC Rondeau

Absolute worst service department out of all the Toyota dealerships I've dealt with (and/or any garage for that matter). I'll be starting a legal procedure against them shortly so I won't go into too much details, but for anyone out there thinking of doing business with them, my only advice is don't. Something as simple as returning a phone call to provide me with an update took over a month (all while my car was sitting there). Actually scrap that, it took an in person visit to confront whoever was in charge. I was PROMISED countless times that I'd get a return the day of, the next day, the following week, etc. Dodgy half answers is all I got anyway. Simply don't go

Veaceslav lipco

(Translated) Scam Sell damaged cars like new without notifying the customer of the damage (Original) Arnaque Vends des voitures endommagées comme neuf sans avertir le client des dommages

guillaume gagne

Great deal, great card and great personnel! Couldn't dream for a better deal or car. Thank you so much Cory Theberge and thank you so much to the entire team of Woodland Toyota!

Mario P. Sorto

Always a great experience at Woodland Toyota. Great service and amazing staff both in the sales and service departments. Thank you to Mr. Théberge and Mr. Desrosiers for making my purchase experience so pleasant.

Jennifer Ji

They are cheaters. They set us in trap. They put different types of coolants to my car, and then told us "You use wrong coolant. You have two options now. Either leave the car like this and will cause damage to your engine, or leave us to clean at $149." They die for money. We will never go to this place.

nicole raymond

(Translated) I highly recommend Woodland Toyota for the service received from Mr. Alain Longpré Director of Renewal who took the time to explain us well but above all to direct us to the automobile in order to meet our needs, a personalized service. Hats off to the entire Woodland team and thank you again I love my Rav-4. (Original) Je recommande fortement Woodland Toyota pour le service reçu de M. Alain Longpré directeur du renouvellement qui a pris le temps de bien nous expliqués mais surtout de nous dirigés vers l'automobile afin de comblé nos besoins, un service personnalisé.. Chapeau à toute l'équipe Woodland et merci encore j'adore mon Rav-4.

LIDIA PEL BOLDUC

(Translated) Thank you to the whole team, very fast delivery !! (Original) Merci a toute l'équipe, livraison tres rapide!!

Christelle Ly

(Translated) VERY bad experience with this dealership. They promised me certain things during the sale. I then made a deposit. Three days later, when I wanted to have the inspection report, I was told without any explanation that the sale was canceled. When I finally manage to join the salesman (Felipe Castella), he tells me that things promised cannot be given. Speaking with his manager, I notice that several pieces of information about the car contradict what the seller said. The manager then offers me a relatively small amount compared to what was originally promised. All in all, their service has been very disappointing. I will NEVER go back to this dealership! THEY ARE NOT RELIABLE! (Original) TRÈS mauvaise expérience avec ce concessionnaire. Ils m’ont promis certaines choses lors de la vente. J’ai alors fait un dépôt. Trois jours plus tard, alors que je voulais avoir le rapport d’inspection, on me dit sans aucune explication que la vente est annulée. Quand je réussis finalement à rejoindre le vendeur (Felipe Castella), il me dit que les choses promises ne peuvent être données. En parlant avec son directeur, je remarque que plusieurs informations sur l’auto se contredisent avec les propos du vendeur. Le directeur m’offre par la suite un montant relativement bas par rapport à ce qui a été promis au départ. Somme toute, leur service a été très décevant. Je ne retournerai JAMAIS chez ce concessionnaire! ILS NE SONT PAS FIABLES!

Lucie Proulx

(Translated) False declaration on the valuation of the used vehicle. Agreement negotiated with the seller and the manager but they put an end to the transaction at the last minute although I had made arrangements with my bank and my garage for the purchase of winter tire and rim because not supplied with the vehicle. Blatant lack of professionalism. I strongly advise against purchasing a vehicle at this location unless you like to waste your time and energy !!!! (Original) Fausse déclaration sur l'évaluation du véhicule d'occasion. Entente négocié avec le vendeur et le directeur mais ceux-ci mette fin à la transaction à la dernière minute bien que j'eu pris des dispositions avec ma banque et mon garage pour l'achat de pneu d'hiver et jante car non fournis avec le véhicule. Manque flagrant de professionnalisme. Je vous déconseille fortement l'achat d'un véhicule à cet endroit à moins que vous aimiez perdre votre temps et énergie!!!!

Jean Nollet

(Translated) The purchase of a new vehicle sometimes holds some people back, due to previous experiences or / and what we have heard about car salesmen: interesting that it is especially the less good experiences that are repeated, but this is typical of consumers! In my case, the whole experience at Woodland Toyota was excellent, with all the people I met; Obviously, we mainly deal with the seller and, from the start, it was an open discussion, without pressure. I appreciated the clear information provided by Anthony, as well as the contacts with the other staff members (receptionist, sales manager, sales manager). At the time of delivery, again, Anthony's explanations were complete and the door is open for further inquiries ... even though the sale is already complete. I trust that I will be well received again on the "sales" side. As for "service", these people will have several times to demonstrate that they can justify the acquisition of the new vehicle from Woodland Toyota. I was going to Woodland as the first dealership I visited for this purchase and came out three hours later with a signed contract. The best price? I don't know, but it was reasonable. For me, the future relationship is also important ... (Original) L'achat d'un véhicule neuf retient parfois certaines personnes, dû aux expériences antérieures ou/et à ce que l'on a entendu sur les vendeurs d'autos: intéressant que ce soient surtout les moins bonnes expériences qui soient répétées, mais ceci est typique des consommateurs! Dans mon cas, l'ensemble de l'expérience chez Woodland Toyota fut excellent, et ce, avec toutes les personnes rencontrées; évidemment, on fait surtout affaire avec le vendeur et, dès le départ, ce fut une discussion ouverte, sans pression. J'ai apprécié les informations claires fournies par Anthony, de même que les contacts avec les autres membres du personnel (réceptionniste, directrice commerciale, directeur des ventes). Au moment de la livraison, encore là, les explications d’Anthony furent complètes et la porte est ouverte pour d'autres demandes d'information... même si la vente est déjà complétée. Je fais confiance que je serai à nouveau bien reçu du côté des "ventes". Quant au "service", ces personnes auront plusieurs fois pour démontrer qu'ils peuvent justifier l'acquisition du véhicule neuf chez Woodland Toyota. J'allais chez Woodland comme étant le premier concessionnaire que je visitais pour cet achat et je suis ressorti trois heures plus tard avec un contrat signé. Le meilleur prix? Je ne sais pas, mais il était raisonnable. Pour moi, la relation future est également importante...

MOHAMMED RAHMANI

(Translated) Exorbitant prices I would never dare to go back there except for an oil change, for NEVER repair (Original) Des prix exorbitants je n'oserai jamais y retourner que pour changement d'huile, pour réparation NEVER

Cristina Popa

(Translated) Very satisfied with our purchase. Professional and honest service. No pressure. I appreciated Maxim's patience in having all of our questions answered and Adelaide's advice. Thank you! (Original) Très satisfaite de notre achat. Service professionnel et honnête. Pas de pression. J’ai apprécié la patience de Maxim qui a eu réponse à toutes nos questions et les conseils d’Adelaïde. Merci!

David Joudrey

Awesome service from Felipe

Dominic Legault

(Translated) Wow! Very good service, fast. Too bad it takes so long for the oil changes versus penzoil, otherwise I would have Toyota Woodland do everything. (Original) Wow! Très bon service, rapide. Dommage que ce soit si long pour les changements d'huile versus penzoil, sinon je ferais faire tout par Toyota Woodland.

ricky ricky ricky

(Translated) I have been a customer for several years and I am always very well served at the service people his smiling very kind gives a very good listening service. but for all his years I have been with Felipe Castellano my salesman for all his years his best always listening will always give his 110% to the best deal and best advice very kind and always ready to help you because for me if Felipe would not be there I would have left because I can trust him his the best person I referred him to you 120% with Felipe you would not be disappointed Felipe from the bottom of my heart a big thank you to you my friend (Original) je suis client depuis plusieurs année et je suis toujours très bien servi au service les gens son souriant très gentil donne un très bon service a l'écoute . mais depuis toute ses année je suis avec Felipe Castellano mon vendeur depuis toute ses année ses le meilleur toujours la a l'écoute va toujours donner son 110% a les meilleur deal et meilleur conseil très gentil et toujours prêt a t'aider car pour moi si Felipe serais pas la je serais parti car je peux lui faire confiance ses la meilleur personne je vous le référé a 120% avec Felipe vous serais pas déçu Felipe du fond du cœur un gros merci a toi mon ami

Etienne Dupont

5 stars service from Cory and his crew. Been dealing with this dealership for approx. 3 years and have yet to find anything to say. The service department has been absolutely flawless and looked after my truck with care (even if it was not purchased originally at their dealer). The manager went out of his way to offer me a great deals on tires and servicing on more than one occasion. Having recently moved, I thought I'd had a hard time finding a reputable and trustworthy dealership in my new town but I'm glad I stopped at Woodlands, they have earned my business for many years to come.

Walid Aloui

(Translated) HORRIBLE .. DISASTERIOUS .. AS USUAL .. NOTHING CHANGES !! THE SCAM IS THEIR GENERAL POLICY .. !! I have already posted my horrible experience that I had with this dealer for the past 5 years. JUST TO MENTION, my previous review has been read 320 times so far, and it will continue. The person (owner) who responds to comments on Google responded to my previous comment by saying that we would like to get in touch with you, and we apologize, and we want to correct the situation, etc ... it's BLABLABLABLA .. If you notice, it's always the same sentences repeating ... it's a ROBOT talking .. It's been two weeks, no one contacted me .. they have my number, but no one cares about anything .. This is the blatant proof that you don't care about your customers, and that your main worry is SUBMIT L MONEY FROM YOUR CUSTOMERS THROUGH ORGANIZED METHODS. Mr. Toyota woodland owner, on my last visit your service department took an extra $ 150 from me on a job I didn't ask for. To settle my case, I simply ask to be reimbursed. Nothing more and nothing less. (Original) HORRIBLE.. DÉSASTREUX.. COMME D’HABITUDE.. RIEN NE CHANGE !! L’ESCROQUERIE C’EST LEUR POLITIQUE GENERALE.. !! J’ai déjà publié mon expérience horrible que j’ai vécue avec ce concessionnaire durant les 5 dernières années. JUSTE POUR MENTIONNER, mon commentaire précédent a été lu 320 fois jusqu’à date, et ça va continuer.. La personne (propriétaire) qui répond aux commentaires sur Google a répondu à mon commentaire précèdent en disant qu’on aimerai rentrer en contact avec toi, et on s’excuse, et on veut corriger le tir, etc .. c’est du BLABLABLABLA .. Si vous remarquez, c’est toujours les même phrases qui se répètent.. c’est un ROBOT qui parle.. Ça fait deux semaines, personne ne m’a contacté.. ils ont mon numéro, mais personne n’est soucié de rien.. C’est la preuve flagrante que vous en fichez de vos clients, et que votre soucis principale est SOUTIRER L’ARGENT DE VOS CLIENTS A TRAVERS DES METHODES ORGANISÉES. Monsieur le propriétaire de Toyota woodland , dans ma dernière visite, votre département de service m’a soutiré 150$ de plus sur un travail que je n’ai pas demandé. Pour régler mon cas, je demande simplement d’être remboursé.. Rien de plus ni de moins.

Guylaine Charpentier

Friendly and knowlegable staff.

Edgard Maalouf

The best Toyota dealer in Montreal area. After sales service follow up prices etc...

Igor Kovo

Thank you very much to my salesman Felipo for the good service.And for the purchase of my RAV4 2015. Thank you again, if you need a car go see him

gabrielle poudrier

(Translated) Thank you to all the courteous staff! As much on the side of the service as sales! thank you all :) (Original) Merci a tous le personnel courtois! Autant du coté du service que des ventes ! merci a tous :)

D Tick

Tres bon service de Felipe. Merci a Woodland Toyota.

Emily Sinave

(Translated) Completely incompetent! (Original) Complètement incompétent!

Francisco R

Thank you to Mr.Felipe for a great service!! Listened to my needs and all went well . Recomend to everyone!

PAVEL Janowitz

Went with my 2011 Prius for a check engine light. To incentivise the visit I also requested an oil change and new wipers. The service was fine, the billing was not. They charged labour for performing a diagnostic exercise. It was a lot for a Toyota light to buy a Toyota part. I did not. It was not essential.

Tong Wang

Never buy the Toyota cars! My 2020 Corolla only drive 3 weeks, then the wiper’s arm was bend suddenly, and the wiper broken too. If I wanna change them, it will cost around 150$. And no warranty! Most Toyota cars have this problem! An employee told me, After a snow, many cars need to change this part! This happen often! If you wanna buy a Toyota car, ensuring driving in good weather! If the weather bad, you’d better leave the car at home.

DJZEDDD 1962

(Translated) Excellent service, director Jean Marc Strati and his team have outdone themselves (Original) Excellent service , le directeur Jean Marc Strati et son équipe se sont encore surpassés

David Bordeleau

(Translated) On July 12, I bought a Toyota Corolla XSE which I love. As soon as I entered the dealership I was greeted as if it were my home. I liked my experience from reception to delivery. Cory was my seller and I highly recommend him. At no time did I feel pressure. He knew what he was talking about and it was as if we already knew each other. I then passed into the hands of Catherine who knew how to advise me on products and insurance following my purchase. She is also super professional and who knows what she is talking about. I even had the chance to meet Francis the sales manager who was also great. Frankly I recommend Woodland Toyota for its professional and dynamic team. If you need to change cars, come see them, you won't be disappointed! (Original) Le 12 juillet dernier j'ai fait l'aquisition d'une Toyota Corolla XSE que j'adore. Dès que je suis entré dans la concession j'ai été acuilli comme si c'était chez moi. J'ai aimé mon experience de la reception jusqu'à la livraison. Cory était mon vendeur et je le recommande chaudement. En aucun temps je n'ai senti de pression. Il savait de quoi il parlait et c'était comme si on se connaissait déjà. Je suis ensuite passé entre les mains de Catherine qui a su me conseiller pour les produits et assurances suite à mon achat. Elle aussi super proffesionnelle et qui sait de quoi elle parle. J'ai meme eu la chance de rencontrer Francis le directeur des ventes qui lui aussi a été super. Franchement je recommande Woodland Toyota pour son équipe proffesionnel et dynamique. Si vous avez besoin de changer de voiture passez les voir vous ne serez pas décu!

J-P Giard

Great place to do business with. Bought two Tacomas there and so far very happy. Props to Francis, Cory and the whole staff for making it happen!

bob mayville

Excellent service, very pleasant sales team, I am very satisfied with my transaction! Thanks to Nadim and the whole Woodland Toyota team for making this experience a positive one.

Rahyab 2012

(Translated) We can not trust them, they are Laier (Original) On ne peux pas leur faire confiance à cette branches, Ils sont Laier

Jacinthe Daigneault

(Translated) Best service ever! (Original) Meilleur service ever!

Lorraine Côté

(Translated) Yesterday I got my new car (Corolla 2021). I am very satisfied with the service offered by my salesperson, Mr. Maxim’s Coutu. He listened to my needs and advised me very well. (Original) Hier, j’ai eu ma nouvelle voiture (Corolla 2021). Je suis très satisfaite du service offert par mon vendeur, M. Maxim’s Coutu. Il a été à l’écoute de mes besoins et il m’a très bien conseillé.

Pascal lévesque gauthier

(Translated) Great service as always 3rd rentals with excellent service. Thank you to all the team! (Original) Super service comme toujours 3e locations avec excellent service. Merci a toutes l équipe !

Debasish Dhar

It was ok, management wasn't the best

Noémie Côté-Laforge

(Translated) Very bad service after purchase. Can not get an appointment to change the tires that are stored at the dealership. No response to the request submitted online and after 10 minutes of waiting still not possible to talk to someone on the phone. (Original) Très mauvais service après achat. Impossible d'obtenir un rendez-vous pour changer les pneus qui sont entreposés chez le concessionnaire. Aucune réponse à la demande de rdv soumise en ligne et après 10 minutes d'attente toujours pas possible de parler à quelqu'un au téléphone.

Manon Blanchette

(Translated) EXCELLENT SERVICE AND COURTESY (Original) EXCELLENT SERVICE ET COURTOISIE

marie ludo

(Translated) A little disappointed with the service which changes depending on who receives us. For having done other Toyota garages, I am generally disappointed. (Original) Un peu déçue par le service qui change en fonction de qui nous reçoit. Pour avoir fait d'autre garages Toyota, je suis dans l'ensemble decue.

philip sabourin

(Translated) Very good service once the appointment has been made, but to get an appointment, good luck. I phoned 5 times over 3 weeks for an appointment for my tires. I left voice messages and nobody calls me back. Same scenario last year. My family doctor is easier to join .... (Original) Très bon service une fois le rendez-vous obtenu, mais pour obtenir un rendez-vous, bonne chance. J’ai téléphoné 5 fois sur 3 semaines pour un rendez-vous pour mes pneus. J'ai laissé des messages vocaux et personne ne me rappelle. Même scénario l’année dernière. Mon médecin de famille est plus facile rejoindre....

Verónica López Cosío

I bought my Corolla last year and I'm so Happy with it. Such a great car, Toyota is warranty. Furthermore, I loved the service of the sell's department team. I totally recommend this succursal. Ask for Felipe!

Sonia Lague

(Translated) Exceptional service ... always very attentive ... Thank you Mr Laflamme for the 5 star service (Original) Service Exceptionnel….toujours très attentionné...Merci M. Laflamme pour le service 5 étoiles

Sylvie B

(Translated) Nice people. They seem professional and honest. I even bought this beautiful little Yaris 2019. (Original) Des gens sympathiques. Ils semblent professionnels et honnêtes. J'ai même acheté cette belle petite Yaris 2019.

anata trudel

There was a small recall for my Toyota and I tried 4 times to get an appointment. Even someone from Toyota tried to make an appointment for me without success. In the end I went to the downtown Toyota dealer on st Catherine. The called me back just a few minutes after I left a message and got a appointment very quickly. Not all dealership are equals

Vladimir Arnaud

(Translated) The quality of service has greatly improved recently. On the other hand, the waiting room is small and noisy. (Original) La qualité du service c est grandement amélioré dernierement. Par contre la salle d attente et petite et bruyante.

johanne lalonde

(Translated) excellent service from the seller Anthony Truby and the sales manager Mathieu Desrosiers good explanation of the car sold good after sale service !!! THANKS Woodland Toyota! (Original) excellent service de la part du vendeur Anthony Truby et du directeur commercial Mathieu Desrosiers bonne explication de l auto vendu bon service apres vente !!! MERCI Woodland Toyota!

david nogueira

(Translated) Post-sales follow-up. Beautiful car. Good service. (Original) Suivi pos-vente efectué. Belle auto. Bon service.

benoit comeau

(Translated) This is my second vehicle that I take from Woodland Toyota and I am still as satisfied, a young and dynamic team. I never had a problem with the sales service or with the after-sales service on the contrary having had a glass break on a Saturday morning my seller Francis Desrosiers managed to put my vehicle in the garage and find me a replacement vehicle while waiting for insurance to take over. I also did business with Max, professional, competent and courteous like the rest of the team. Go to Woodland Toyota you will not regret it !!! (Original) C'est mon 2e véhicule que je prends chez Woodland Toyota et je suis toujours aussi satisfait, une équipe jeune et dynamique . J'ai jamais eu de problème avec le service aux ventes ni avec le service après vente au contraire ayant eu un bris de vitre un samedi matin mon vendeur Francis Desrosiers s'est arrangé pour mettre mon véhicule en sécurité dans le garage et pour me trouver un véhicule de remplacement en attendant que l'assurance prenne la relève. J'ai aussi faite affaire avec Max, professionnel , compétent et courtois comme tout le reste de l'équipe d'ailleurs. Allez chez Woodland Toyota vous ne le regretterez pas !!!

Thibault Martin

(Translated) Very welcome and advise Helpful team, smiling and available for you (Original) Tres bon accueil et conseille Équipe serviable, souriante et disponible pour vous renseignez

Mathieu Gaul

(Translated) Very honest and professional (Original) Très honnête et professionnel

Adriana Engert

I went in for a recall repair , initiated by the dealership, and was told before making the appointment that the part will be ordered for a smooth repair before I come in. I took half a day off work. I received a call 15 minutes after dropping off my car that they do NOT have the part, they didn't order it. Not only did I receive a lame excuse, I was dealt with very poorly. Jean Marc Strati, the manager, yelled out angrily to his receptionist what she should tell me, instead of meeting me himself with courtesy and respect . Unprofessional, cowardly and quite deceitful. When you, as a Toyota dealer, initiate a recall repair call, you make sure you have the parts for said repair before starting the work. Simple. This did not happen. I lost half a days worth of work and received a meaningless " We will order the part an call you when we have it to make another appointment " comment. Certainly not going there again. especially since it is not the first time I experienced their unprofessional dealings . I am easily able to let go of a mistake or discourtesy once. But not repeatedly. I will never recommend this place and am sure to dissuade people from going there.

Marc Sinigagliese

(Translated) Good morning! I very much appreciate the meeting with the employees of Woodland Toyota. They are organized and know their products very well. During my first meeting in less than an hour I was fixed on the thermal baths for the rental of a Rav4 2021. A very happy owner of Rav4! See you again for the Prime! Thank you very much to the entire Woodland team! (Original) Bonjour! J'ai très apprécier la rencontre avec les employés de Woodland Toyota. Ils sont organiser et connaissent très bien leurs produits. Lors de ma première rencontre en moins d'une heure j'étais fixer sur les thermes pour la location d'un Rav4 2021. Un propriétaire de Rav4 très heureux! On se revoie pour le Prime! Merci beaucoup à toute l'équipe Woodland!

Marc-Andre Sylvain

(Translated) Very good service, the staff was efficient, courteous and friendly. (Original) Très bon service, le personnel était efficace, courtois et sympathique.

paul bernard

(Translated) Very bad service. After buying a new car, this one caused us problems of the delivery. We charge $ 1700.00 for shipping and preparation and the work is not done properly. We had to turn the vehicle over three times to make corrections. Yes Yes we are talking here about a new vehicle 2019. They are not able to install a remote starter bought at home imagine a repair! (Original) Tres mauvais service. Apres avoir acheté une auto neuf, celle-ci nous a causé des problèmes des la livraison. On nous charge 1700.00 $ de frais de transport et préparation et le travail n'est pas fait correctement. Nous avons du retourner le véhicule a trois reprises pour effectuer les corrections. Oui Oui on parle bien ici d'une véhicule neuf 2019. Ils ne sont pas capable d'installé un démarreur a distance acheté chez eux imaginez une réparation !!!

Nataly Gestion Clauval

(Translated) I bought a car yesterday and the service was really good, very attentive. I highly recommend this dealership. (Original) j'ai acheté une voiture hier et le service a été vraiment tres bien, trés attentioné. Je recommande fortement ce concessionaire.

alanjude mariya

Thank you very much Cory. Love the new Corolla, Amazing service, and very good prices. For any future purchase, I highly recomend to go see him.A+++

Bianca Delisle

(Translated) Very good service .. especially from Anthony Trudy. Nice experience. (Original) Très bon service ..surtout de la part d'Anthony Trudy. Belle expérience .

a lauzon

(Translated) My 3rd vehicle at Woodland Toyota, and always very satisfied. Application for the Deputy Director CORY, very professional, honest, and he know how to keep everything simple. A ++++++++ (Original) Mon 3ieme vehicle chez Woodland Toyota, et toujours tres satisfait. Demande pour le directeur adjoint CORY, tres professionnel, honnete, et il sais comment garder le tout simple. A++++++++

Louis-Philippe Laberge

(Translated) Thank you for the excellent service from the whole team, especially Cory Théberge, Alexandrine Borduas and Francis Desrosiers !!!! (Original) Merci pour l’excellent service de toute l’équipe, particulière à Cory Théberge , Alexandrine Borduas et Francis Desrosiers!!!!

Elise-Angeline Malhame-Moro

As always, the team was warm and welcoming and offered amazing service and helpful honest advice.

Pascal Dube

(Translated) Not good for me not self (Original) Bon pas pour moi pas auto

Sébastien DUCHATEAU

(Translated) Thank you Cory! (Original) Merci Cory!

Nikièma Brice

(Translated) Very bad service after sale, inspection before the sale dubious! To avoid, the reasons for this statement are as follows. Before the purchase of a rav4 2016 made at this dealer with Mr Felipe, we found that the battery had problems because the car was boosted two reprsises before my departure after having finalized the purchase. Just before leaving Mr Felipe I let him know that I will have the battery checked and that I will return to make it change if it was used. He told me that there was no problem and that it would change. After checking at Canadian Tire, the battery test indicates that the battery is no longer good and should be changed. I return the car by boosting it at Woodland Toyota and leave it with Mr Felipe so that the battery is changed. The latter brings me back a few days later with a new battery. No longer having confidence, I again inform Mr Felipe of my desire to make a counter-inspection and he even suggests me CAA and reassures me that if there are repairs it would be done at their level. My doubts are confirmed again because CAA informs me that the air filter habitable is a change and more serious the car does not have the wheel safety nut because could not remove wheels to check the brakes. View that this dealer attests on his page of their credibility and inspection; how did they not realize that the wheel safety nut was missing? Because on their inspection report it mentions that the brakes and disc pads are in good condition! He had also mentioned that the battery was good in this respect; this same battery that he himself changed after my intervention. I intervene again this time by directly contacting the sales director Mr Francis who ensured the exchange of the security nut. This experience made me waste my time, my money and caused me a lot of damage. I strongly advise against this dealer. (Original) Tres Mauvais service apres vente, inspection avant la vente douteuse! A eviter, les raisons de cette affirmation sont les suivantes. Avant l'achat d'une rav4 2016 faite chez ce dealer avec Mr Felipe, nous constatames que la batterie avait des problemes car l'auto a ete booster a deux reprsises avant mon depart apres avoir finalise l'achat. Juste avant de quitter Mr Felipe je lui laisse savoir que je ferai verifier la batterie et que je repasserai la faire changer si elle etait usee. Il me dit qu'il n'y avait de probleme et que ce serait change. Apres verification chez canadian tire, le test de batterie indique que la batterie n'est plus bonne et qu'elle devrait etre change. Je renvoie l'auto en le boostant chez Woodland Toyota et le laisse avec Mr Felipe afin que la batterie soit change. Ce dernier me ramene l'auto quelques jour plutard avec une nouvelle batterie. N'ayant plus confiance, j'informe a nouveau Mr Felipe de mon desir de faire une contre-inspection et lui meme me suggere CAA et me rassure que s'il ya des reparations ce seraient fait a leur niveau. Mes doutes se confirment a nouveau car CAA m'informe que le filtre a air d'habitable est a changer et plus grave l'auto n'a pas l'ecrou de securite des roues car n'ayant pas pu enlever roues afin verifier les freins. Vue que ce dealer atteste sur sa page de leur credibilite et inspection; comment ne se sont-ils pas rendu compte qu'il manquait l'ecrou de securite des roues? Car sur leur rapport d'inspection c'est mentionne que les freins et plaquettes de disque sont en bon etat! Il avait aussi mention que la batterie etait bonne dans ce meme rapport; cette meme batterie qu'il ont eux meme change suite a mon intervention. J'interviens a nouveau cette fois ci en contactant directement le directeur des ventes Mr Francis qui s'assura de l'echange de l'ecrou de securite. Cette experience m'a fait perdre enormement de mon temps, mon argent et m'a cause beaucoup de desagrement. Je deconseille fortement ce concessionnaire.

Eric de Verdun

(Translated) I do not recommend The service is very poor. They perform unnecessary operations and without asking permission At the front desk, Felipe is nice, but it's not his fault. (Original) Je ne recommande pas Le service est très médiocre. Ils effectuent des opérations inutiles et sans demander permission À l’accueil, Felipe est gentil, mais ce n’est pas sa faute.

Mathieu Ménard

(Translated) Very good service (Original) Très bon service

Kim Mallette

Nice place

Maude Lemelin

(Translated) Good customer service: Felipe answered all of my questions quickly, kindly and without pressure. The team is friendly and the prices are reasonable. I recommend this dealer. (Original) Bon service à la clientèle: Felipe a répondu à toutes mes questions rapidement, gentiment et sans pression. L'équipe est sympatique et les prix sont raisonnables. Je recommande ce concessionnaire.

David Desjardins

(Translated) Thank you very much! (Original) Merci beaucoup!