Reviews of Spinelli Honda (Car Concessionaire)

Nance 94

Thank you to the team at Honda Spinelli for their fast service! Bigger thank you to salesman Kenny for giving a great experience to buying my brand new car!!

Roni Martin

Excellent service from Claude and Angelique !

Patrick Campbell

I recently leased a 2019 Honda Civic from here and could not be more pleased with my experience! It was my first time leasing a vehicle and I was a little apprehensive because I went into it with next to no knowledge on how leases work. It could not have been more painless, I dealt with Alex Bihour and he explained how everything worked in great detail and described all of the costs, benefits, and paperwork in a way that erased all my worries about a new car experience. He even put an over-sized bow on my car, like in the commercials! All of the staff I dealt with were super positive and supportive and made me feel extremely confident in the purchase I was making. Seriously can't say enough positive things about the experience! Thanks again!

Fred Mayo

I traded my Honda Civic 2006 for a new Honda Civic LX 2017 through Alexandre at Honda Spinelli. Alexandre and Arben were both very helpful and genuine, where I immediately felt comfortable. They made sure that my requirements were met and made sure the transaction was performed smoothly and in a timely fashion. My fiancée and I, both own a vehicle at Honda Spinelli and we are more than satisfied with the purchase. I would highly recommend this dealership and would give them (including staff) a 5 star out of 5.

Sherif Farag

Excellent service. Highly professional and friendly team. I got the car on time with no delay. They never asked for a deposit, while most dealers ask. I highly recommend them for your next car.

Daniel Arseneault

(Translated) Super service, fast and efficient. (Original) Super service, rapide et efficace.

Joel Mensah

Good customer service, people look like they enjoy their work

Omar Khan

I got my Honda Civic 2015 from there very good service especially with Antoinetta definitely going back for my next car

Marc Solomon

Wow top shelf service

gurpreet dhillon

I bought Honda Civic 2014 on June 1,2017 but I feel like I am stuck with the car and I am not happy with the service these people provide. Here are some of the highlights of their poor service: 1) I was suppose to have TAG installed to my car but when I got after 2 days they called me and told that the TAG was never installed to the car, nobody told at the time the car was delivered to me that TAG is missing. Then, I took an appointment and on the day of appointment they called me and cancelled my appointment. Then the lady ( her name is Michale, not sure but she is the one who is next to Joe) at service promised me that she will call me tomorrow to give the new appointment but she never did, so I waited for a week but never received a call. Then, I had issue with the car breaks and I went there and that's when I told them they never called me back for TAG. Why do you guys make promise, when you dont deliver that? 2) Currently, I am having issue with the car again and last Monday I booked an appointment for this. My appointment was today (Thursday) 8:30 am. I left my car with them hoping it will be fixed but when I called (at 2:45 pm) to see if my car is fixed, the answer I got is "oh! we are still evaluating the car and we dont know if the problem will be fixed today. When I complied about this the lady, she simply told me that its Joe who I need to talk to, she has scene of taking responsibility. I have a friend who bought his car from Auto prix he never had such issues, I should have never bought a car from you guys.

Akukin SSIZO

(Translated) I do not recommend going there for the service. (Original) je vous déconseille d'y aller pour le service.

Antonina Belayeva

Update: This is not true that the dealership cannot find a file with my name. I don't think there is another person with a similar name in Québec. Nobody ever replies to messages or emails. For a purchase I was contacted within 2 minutes. However, when I have to contact dealership regarding some issues, nobody's replying. Who is even taking care of clients afterwards ? Also you don't update your client info, I received service email for a car that I don't have for more than 18 months.

Tovah Mary

Fantastic experience. Kind and caring staff! My ‘new’ used car. I am loving it. I downsized from a SUV for financial reasons, but do not regret the decision! Thank you to the sales person who helped me and to the finance department who went out of their way to assist me ????????

Alin Lita

Excellent service, very professional and friendly staff that helped us find exactly what we needed. Thank you Vlad for all the hard work that you did for us, we are very happy with our new CR-V and with the deal that we got!

Noureddine bouzidi

(Translated) I just bought a honda civic LX used and I am very satisfied with the service that was reserved to me especially Mr. François Joly and transparency in the transaction.Thanks to Honda Spinelli Lachine. (Original) Je viens d'acquérir une honda civic LX usagé et je suis très satisfait du service qui m'a été réservè en particulier Monsieur François Joly et sa transparence dans la transaction.Merci à Honda Spinelli Lachine.

Alex Ni

Custom service from service team is lamentable they speak with a tone like they are the boss, you have to listen to their instruction, for tiny issues like getting a code can be solved on the phone within 1 minute, they ask you to go to dealer physically without giving any reason, no flexibility at all. I tried other dealer and got the code immediately, If it's for security reason, it's very easy to verify. Wrong decision to be a regular customer, paid a lot for the car and service in return for such service, never come back again.

Ben G

Worst customer service at this honda location avoid at all costs!

JK Beaton

Had a fantastic experience looking at a new Honda CR-V with my wife last week. Artem Kravtchuck was our salesperson, and out of all the dealerships we had gone to by the point, he was by far the least pressuring, most genuine and certainly also very knowledgeable. Although in the end we ended up buying a VW over the Honda, I still feel compelled to write a positive review for Honda Spinelli and Artem considering how positive an experience we had.

Massimo Di Niro

I bought my first used car here three years ago. A week after my purchase, I had to bring it back due to some odd noises. The transmission had to be completely replaced. I had to leave my car with them for 8 weeks while they dealt with ordering and installing the parts. When that was sorted out, I did some car maintenance with them, such as winter/summer tire change and oil change. The prices always varied between 500$-700$ because they always “suggested” other services. I decided to go elsewhere when I couldn’t afford these costs anymore and I’ve been very happy since I left them. Now, three years later, I get pulled over and ticketed by the cops because my windows are not legally tinted. I have not personally made any alterations to the car. It was sold to me this way. I called spinelli to get this matter sorted out and they basically laughed in my face. Dealing with them was overall an extremely frustrating experience. If you are planning on buying your first car, I do not recommend them. Don’t be as naive as me. They do not have your best interest in mind.

Pete Chontos

Hi my name is Louis and I whould like to give a big shout out to my sales rep Alain Renaud for making my recent automobile purchase at spinelli Honda totally outstanding from start to finish he made everything effortless for me, one of the best sales reps I’ve have ever seen thanks Alain I will spread the good word ????????????

Tarik Saouli

Good service

Charles Hayeur (Amzingchuck)

Bought my brand new civic 2019 excellent service smile on every body great place to buy all though Mazda,Honda,Toyota or Lexus

Jason Sobczak

great experience from the first minute with the salesperson and the service and aftercare is A1!

Fatjon Zagoja

Excellent service and fast response

Tonia Holden

From the moment that I walked in to driving away in the new car today, it's been an amazing experience dealing with this team! Special thanks to Pedro Simons who was so kind and patient with every interaction I had with him. I never once felt pressured which is a welcome change from other places! Marie-France and Harrison were also both wonderful to deal with. I had heard good things about the Spinelli group before and I'm very happy to now be a customer! Can't recommend them enough!

GMAN GYMAN

Always good service.

Chelsea C

An exceptional service and complimentary care from Cosmin Birau and the staff. I highly recommend this dealership and salesperson! Thank you so much!

Labrebis “Lilqcwindex” Égarer

(Translated) Badly located (Original) Mal situé

Lamine diawara

It was a nice experience and Cristian was very good in convincing us to take our CRV and hopefully it will be the good move. I trully recomand.

Monika Forgo

Very smooth transaction on a used car. Great price, staff is helpful, knowledgeable and prompt.

Savannah Nidelli

Yeah!!! We just purchased a Honda Touring V6 from Honda Spinelli with the help of Kenny Sousa. It was a very long process filled with a multitude of texts, emails, informative and thoughtful discussions about the product, package and the price, and Kenny was patient, considerate and professional throughout trying to meet our standards any which way he could. He is not only selling a product but he believes in his product. We are very particular buyers with busy lives like many and Kenny was able to adapt and in the end satisfy our needs in a most thoughtful and honest manner. Thank you for all Kenny ! Happy holidays!

Ju Fut

(Translated) Kevin on service is really good, he does a great job. Compared to other workshops I have visited I highly recommend them. (Original) Kevin au service est vraiment bon, il fait un excellent travail. Comparés à d'autres ateliers que j'ai visité, je les recommande fortement.

Redwanur Islam Rizon

All I'm going say is they said I am not even capable of buying a old honda civic why am I there for new car. Sales person was really bad. I bought a new corolla 2021 same day from toyota beside them and Honda people must go for a lesson to learn behavior and respect from toyota spinelli.

Taranjit Singh

Worst service , they promise to provide winter tyre with car. As it was summer they told me I can pick them before winter . Before winter I call them numerous time they just keep ignoring my calls. I still have written contract from them that they will provide me winter tyre but they just ignore. Very disappointed

G S

Wow!!! What a great new car purchasing experience , dealt with Alex he was amazing 10/10. Visited a few other Honda dealer and I almost did not buy honda because such awful sales experience, they should go learn from Spinelli

Daniel Brisson

(Translated) Very good personalized service, Mr. Billo answered all my questions and delivered in one hassle-free hour, thank you to the whole team! (Original) Très bon service personnalisé, monsieur Billo a répondu à toutes mes questions et livraison en une heure sans tracas , merci à toute l'équipe !

Just Fabulously fabulous

Customer service was professional

Myriam Bergeron

(Translated) Super nice and understanding employee! I bought my car there and I don't regret it! (Original) Employé super gentil et compréhensif! J'ai acheté mon auto là et je ne le regrette pas!

Chris Roumeliotis

Purchased my moms vehicle from Alexandre Bruni this past week! Couldnt have been more pleased and satisfied with the proffesional service we received! Theres a reason they have been in business for 95 years!

Christian C

Great service!!!

Alexandra Joly

(Translated) Cristian, honest seller and zero pressure, I recommend him 100% !!! Answered all my questions and fears, keep smiling until the end, thank you x10000 to you! (Original) Cristian, vendeur honnête et zéro pression, je le recommande à 100%!!! À répondu à toute mes questions et mes craintes, à garder le sourire jusqu’à la fin, merci x10000 à toi!

Raymond Guy

(Translated) Many thanks to Henok Tekie for his excellent service! He went above and beyond in his courteous and efficient service in obtaining a tire that we needed to repair our car and undertake the 800km journey back home to Ontario. His work dovetailed well with the services of Martin Chamberland's team at Spinelli Toyota - Carrosserie to get us back on the road. (Original) Merci beaucoup à Henok Tekie pour son excellent service! Il a été au-delà de nos attentes dans son service courtois et efficace dans l'obtention d'un pneu que nous avions besoin pour réparer notre voiture et entreprendre le voyage de 800km pour revenir chez nous en Ontario. Son travail s'est bien arrimé avec les services de l'équipe de Martin Chamberland chez Spinelli Toyota - Carrosserie pour nous remettre sur la route.

Pacôme Allain

(Translated) Good service. Was able to buy a vehicle in less than an hour. Thanks to Alex Bihour for his dedication. Super service! (Original) Bon service. Ai pu acheter un véhicule en moins d'une heure. Merci à Alex Bihour pour son dévouement. Super service!

Stephane Azoulay

I walked into this dealership with the intent of signing for a new car but walked out extremely frustrated because of Honda Canada's lack of integrity. Another dealership was unable to deliver a car for me but this dealership had it in stock. I came here to purchase it but since there was a new interest rate, Honda Canada refused to honor the interest rate I received from them when dealing with the previous dealership, we're talking a difference of 4 business days. This left an extremely sour taste in my mouth and made me realize that Honda isn't in the business of loyalty, they rather scrape a few bucks off the next person instead. I went from wanting to be a new Honda customer to vowing to never dealing with them ever again.

Kingg Cloud

Excellent costumer service. Samuel was surprisingly open and honest, happy to answer any questions and help with any concerns. Got a great deal on my civic and I couldn’t be happier. Thanks Samuel!

Ag ni Hector

(Translated) Super good service very kind and attentive. Being a super bad guy, the consiller of the name Vlad was able to reassure me with an excellent service of plud that they are super transparent and honest (Original) Super bon service très gentils et attentifs. En éttant une perdonne super méfaint, le consiller du nom Vlad a su me rassurer avec un excellent service de plud qu ils sont super transparents et honnets

Mike Vasilescu

It's been 6 years I am under contract with Honda Spinelli... changing couple of beatiful SUVs. Spinelli's good reputation comes from the people working there. I just want to special thank to Todd Billo the gentelman I dealt with these years. I am very picky guy, and if I arrive in this point to give 5 starts for a car dealer... that's mean Spinelli is a really 5 starts business. Dealing with Todd is a fabulos experience... he had it all... skill, gentless, patience, and very flexible to negociate and find the best financial solution for your budget !!! If you ever decide to get a new Honda from Spinelli just ask for Todd ! He won't disappoint you !h

Doha Elhaoua

(Translated) I was really disappointed with the service of the sellers, especially Alex Bihour. They managed to sell me a car without the price details convincing me that I got the best price possible. Finally, when I asked for the invoice, I realized that the price was too high for no reason. In addition, the price of the exchange of this same car really did not match the price I bought it. Now I have 2 honda and I have to go elsewhere for their maintenance. I advise you to think before going to spinelli lachine. (Original) J'ai été vraiment déçu du service des vendeurs, spécialement Alex Bihour. Ils ont réussi à me vendre une voiture sans les détails du prix en me convaincant que j'ai eu le meilleur prix possible. Finalement, quand j'ai demandé la facture, je me suis rendu compte que le prix était trop haut sans raison. De plus, le prix de l'échange de cette même voiture ne correspondait vraiment pas au prix que je l'ai acheté. Maintenant, j'ai 2 honda et je suis obligé d'aller ailleurs pour leur entretien. Je vous conseille de penser avant d'aller chez spinelli lachine.

Elwira S

service is bad both at the dealer and the garage ... go somewhere else

A B

They have nice cars, but last time, i found the stuff a bit plat.

Julia Mlynarek

Very professional, well informed and friendly. Had no issues returning or picking up a car; they gave me a good deal and the whole process from proposal of lease to picking up my new car was less than a week. Feels safe with their health and safety precautions in place.

Guillaume Mailhiot

(Translated) Very good service from the Finance and Insurance department (Original) Très bon service du departement Financement et Assurances

Benoit Royer

(Translated) Very good, courteous and comprehensive service. A bit long though. (Original) Tres bon service courtois et complet. Un peu long par contre.

Sharmz Henry

Very good service at the used cars

Sayeh Gold

I absolutely loved my experience at Honda. Kenny and Joannie are the best. They treated me like a friend and did everything they could to make sure I was happy and satisfied. I would recommend anyone to go there.

Adjé WILSON

(Translated) I really recommend this dealer. The sales consultant took the time to sit down with me to see the options, wrote to me the next day to follow up and good deals. And even taking possession of my new vehicle was a wonderful experience. I had a Nissan, a Ford and now Honda and I plan to stay with them for a long time because of the service. (Original) Je recommande vraiment ce concessionnaire. Le conseiller aux ventes a pris le temps de s’assoir avec moi pour voir les options, m’a écrit le lendemain pour faire un suivi et de bonnes offres. Et même la prise de possession de mon nouveau véhicule a été une magnifique expérience. J’ai eu une Nissan, une ford et maintenant Honda et je pense rester longtemps avec eux vu le service.

Olivier Guitares

(Translated) Excellent service. Thank you so much. (Original) Service excellent. Merci beaucoup.

Lara Hamelin

Just leased my Honda Civic SE 2018 with the help of Honda Spinelli and Alex Bihour. Alex was great and answered all my questions/concerns. He provided excellent service!!

TheGreat Jeff

(Translated) I bought a used car with non-functional low beam light at night and a strap that started to make noise 2 days after my purchase (bought on Tuesday February 18). I am extremely disappointed with the service I received because I was convinced that I was getting a good deal from a reputable dealer! I still recommend that you do an inspection with CAA Quebec. UPDATE FEBRUARY 28: I finally bought my night lights myself and I had to install them in their garage which is 45 minutes from my home. I received very good service from the employees however I am disappointed with the loss of money that all this caused me. I paid $ 35 for my lights (not including round trip gas * a good 95KM in total) and people at the office offered to reimburse me or anything. That's why I'm increasing the rating to three stars. (Original) J'ai acheté une voiture d'occasion avec des lumières de route (low beam light de nuit) non fonctionnel et une courroie qui a commencée à faire du bruit 2 jours après mon achat (acheté mardi le 18 février). Je suis extrêmement déçu du service que j'ai reçu car j'étais convaincu de faire une bonne affaire chez un concessionnaire réputé ! Je vous recommande de quand même faire une inspection avec CAA Québec. UPDATE 28 FÉVRIER : J'ai finalement acheté moi même mes lumières de nuit et j'ai dû aller les installer à leur garage qui est à 45 minutes de ma résidence. J'ai reçu un très bon service des employés par contre je suis déçu de la perte d'argent que tout ça m'a causé. J'ai payé 35$ mes lumières (sans compter le gaz aller-retour *un bon 95KM au total) et personnes au bureau m'a offert de me les rembourser ou quoi que ce soit. Voilà pourquoi j'augmente la note à trois étoiles.

Catherine Francis

Very bad experience. I was willing to buy a car from their dealership. They told me it was super clean.Took the car for inspection, once at my mechanic the rust was so bad it was falling appart. A little bit more and I wouldn't be able to lift the car to change the tires. A total waste of my time and money. Car dealership's aren't always trustworthy so don't buy without inspection.

Travis Chalmers

Nice dealership. Service center is usually extremely busy, and they're trying their best! Haven't had many negative experiences here in 8 years.

adele bourcier

(Translated) I received very good service from Spinelli Honda! I recommend that you go and buy a car there :) (Original) J’ai reçu un très bon service chez Spinelli Honda! Je vous recommande d’aller acheter une auto là bas :)

Kith To

Bought my Honda Civic Si from Cosmin Birau! Great experience! I recommend anyone interested to see him. Thank you Tony from finance! Got a gorgeous car and I’m very satisfied!

Md Shafiqul Islam

I purchased Honda CRV 2016 last month. Great experience and excellent team to deal with. Mr. Cristian helped me by replying my query 24x7, he is so much helpful. Basically I found the full team is so much responsive and helpful. They reply my message even in weekends and always. Thanks a lot for helping me to have a nice vehicle.

BoNeS 514

Great service!

Oica Ana

(Translated) Choose another Honda representative. The after-sales treatment provided to customers is disappointing. Since August 9, I run after Honda Spinelli to fix a defect, without result. Customer calls are not returned either by the sales representative (new vehicles) or by his manager. A total disrepute, for a buyer of a 30k product, less professionalism than at Wal-Mart, or Dollarama. (Original) Choisissez une autre représentante Honda. Le traitement après ventes fournis aux clients est décevant. Depuis le 9 août, je cours après Honda Spinelli pour régler un défaut, sans résultat. Les appels de clients ne sont pas retournés, ni par le représentant de ventes (véhicules neufs) ni par son gérant. Une totale déconsidération, pour un acheteur d’un produit de 30k, moins de professionnalisme que chez Wal-Mart, ou Dollarama.

Thierry Ladouceur

Don’t do service on Acura cars but very polite

Harmanjit Singh

Very Cooperative staff especially Gabriel Petrulian , Best dealership of Honda for regular service and Pre-owned vehicle .

Martin Gervais

(Translated) Always excellent service at Spinelli and especially by Mr. Alexandre Bihour. This is my second vehicle from Spinelli and my second from this same seller. He is honest and gives excellent customer service in addition to being very attentive and patient. Thanks again for my new CR-V Alex! (Original) Toujours un excellent service chez Spinelli et surtout par monsieur Alexandre Bihour. C'est mon deuxieme vehicule de Spinelli et mon deuxieme de ce meme vendeur. Il est honnete et donne de l'excellent service a la clientele en plus d'etre tres attentionné et patient. Merci encore pour mon nouveau CR-V Alex!

Aaron Derfel

As promised, I am updating my review. On Jan. 29, 2019, I discovered that my driver's side mirror was cracked inexplicably, less than two months after I purchased the vehicle. Honda owners have reported this as a known defect on Honda forums, suggesting that the defrosting function causes the crack in severe cold weather. I left a message with Spinelli's technical-services department that morning and asked for someone to call me back to arrange for an appointment. When no one called me back that day, I called again the next morning. I managed to speak with someone in technical services named Joe, who kindly advised me that this crack might not be covered under the warranty. He offered to arrange for an appointment to determine whether the crack is indeed covered under warranty despite this being a known issue (although Joe immediately denied this was the case) to then order the glass. That would require coming in a second time just to install the replacement glass, he told me. Joe then ended the call before I was able to ask him another question. This is yet another unfortunate exchange with Spinelli. Here is my first post: I bought a 2019 Honda Civic LX on Nov. 30, 2018, at this dealership. On the evening I purchased the car, I was heartened to note that the nice salesperson lowered the price by $310 to reflect the true MSRP sales price after I pointed this out to him. Six days later, I discovered that the trunk lid was very noticeably misaligned, with a large gap on the right side, so that it looked as if the trunk was popped open. I brought the car in the next morning and a very professional mechanic worked on the vehicle the same day. After I returned to pick up the car just after 2 p.m., unfortunately the trunk was now misaligned on the left side (although there was some improvement over the original misalignment). Initially, when I raised the new left-side misalignment with the very nice general manager, he kindly replied they had done everything that was possible, and perhaps I should contact Honda Canada. I pressed the matter, and the general manager finally agreed to take the car back for another tweak to make sure that the sedan that I purchased new for more than $30,000 has a trunk lid that is centered, like nearly all other vehicles on the road, Hondas included. Again, will update this review to reflect the latest changes.

Brian Goodyear

Very good service department. Sales department makes a big effort. Convenient location.

Evelyne Chicoine

(Translated) Thank you Alex Bihour for your excellent service, once again! It is always a pleasure and a great experience to do business with you. We learn a lot and you know your products (and those of the competitors!) Like no one else! No worries to do when leaving the garage with a new racing car! (Original) Merci Alex Bihour pour ton excellent service, encore une fois! C'est toujours un plaisir et une super expérience que de faire affaire à toi. On apprend beaucoup et tu connais tes produits (et ceux des compétiteurs!) comme personne d'autre! Aucun soucis à se faire lorsqu'on quitte le garage avec un nouveau bolide!

Pavlo Chornous

Bought a car here

Marvin Soriano

Great Service Provider. Special thanks to Alain.

Melanie Savard

(Translated) Very good service, from sale to delivery of the vehicle. Each person I spoke to and those who worked backwards were courteous, quick and very professional. (Original) Très bon service, de la vente à la remise du véhicule. Chaque personne à qui j'ai parlé et ceux qui ont travaillé en arrière on été courtoise, rapide et très professionnelle.

Patrice Turcotte

(Translated) Excellent Service !! Friendly and professional, served by the seller Cosmin Birau and the manager of used car. As a result of a Honda CR-V purchase, I am fully satisfied with the service, thank you very much! (Original) Excellent Service !! Amical et professionnel, servit par le vendeur Cosmin Birau et le directeur de voiture d 'occasion . A la suite d'un achat Honda CR-V , je suis pleinement satisfait du service , merci beaucoup !

Robert Boyd

I looked at a car that wasn't inspected, they were honest about the car being in an accident but stated they wouldn't fix the back up camera on the car. If another person wouldn't have tested the sunroof to see if it works they wouldn't have known it didnt work when it got stuck. The rep that helped me was nice but not alot of options for SUVs.

Terry

They are kind and make people feel comfortable.

Dion Lewis

Great service

Jat Illan

I arrived early 12 (approx 12:10ish) for an oil change, and I left late 1:50. I give it a 2 star strictly based on waiting time. For those without time constraints, I recommend this place. The staff is nice, and the free coffee + newspaper is comparable to other dealers. $69 tax incl for synethic oil + filter + visual inspection is a competitive price (civic 2016). They also offer a loyalty points program, but to get a free oil change you would have to spend over $1000 (based on info exchanged at counter). If you are under a time crunch, go in the morning at 7:30am, late Thursdays, or Saturdays. Avoid lunch because it doesn't matter if you show up at 12, you will probably leave at 1:30+. To the owner/business: When giving oil change appointments around 12, you should advise employees to warn prospective clients that the servicing will likely take 90 minutes +, and not 60 minutes.

Ryan Villarma

Honest dealer

Valeriu Tihai

(Translated) I am satisfied with the service and the result of the works. (Original) Sunt multumit de deservirea si rezultatul lucrarilor.

ManiCat Veli

Really amazing service. Both Dorothée helped me choice the right vehicle and really helped and cared about there customers! Would recommend this place if you were looking for good deals

Ricardo Portillo

Great service

Symba S

Great service, book your appointments early. If you need any info they are always a call away, and very helpful or you can get info from the site.

Ammar Zia

Love the car brand but the service is not great. They keep pushing you and try to upsell on all their service. The oil change and service is expensive than if you get it from elsewhere. My new summer tires were swapped with someone else's old tires and they did not take responsibility and tried to upsell me on new tires. Complained to the manager but no response.

Ashraf Abujazar

Thanks for everything the attention, service and welcome was a great experience ,, It was a good choice for the place

Joanie Côté-Dumais

(Translated) What a great experience I had buying my car from Spinelli Honda in Lachine. I have a special thank you to Mr. Shawn Tettamanti and Mr. Mathieu Riel who were able to advise me and help me when buying my car. Two extraordinary people, who made me laugh a lot and who knew how to put me at ease. I didn't believe it was possible to have so much fun buying a car. It's not jokes, we even had fun filling out the papers. Plus everyone working very hard so that I can have my car that same day. I have absolutely nothing negative to say ... Thank you very much for everything! I got the car I wanted and at the price I wanted. I highly recommend them to you. (Original) Quelle belle expérience j'ai eu en achetant ma voiture chez Spinelli Honda à Lachine. J'ai un merci tout particulier à faire à M. Shawn Tettamanti et M. Mathieu Riel qui ont su me conseiller et m'aider lors de l'achat de ma voiture. Deux personnes extraordinaires, qui m'ont beaucoup fait rire et qui ont su me mettre en confiance. Je ne croyais pas que c'était possible d'avoir autant de plaisir à acheter une voiture. C'est pas des blagues, nous avons même eu du plaisir à remplir les papiers. De plus, tous le monde à travailler très fort pour que je puisse avoir ma voiture la journée même. Je n'ai absolument rien de négatif à dire... Merci beaucoup pour tout! J'ai eu la voiture que je voulais et au prix que je voulais. Je vous les recommande chaudement.

Ishhh

excellent service from kamren the sales consultant! Very pleased

Marc Leduc

Great service at the body shop.

elizabeth gray

I am the new owner of a 2018 Honda Civic Hatchback . The experience I received by the staff at the Honda Spinelli dealership (on Montréal to Toronto boulevard) was exceptional. All the staff were extremely helpful, informative and professional. Special thanks to Gabriel who led the way to making my final choice. Thank you. Elizabeth

Luke

Friendly staff,very professional service advisors

ilikeitsmall

Really nice place. Free coffee. The service was good as well.

kataryna reese

Outstanding service, the staff is welcoming, friendly and professional! I went here twice in the last month, sept-oct 2019 and without an appointment, and I was seen promptly with no problems or wait times. I was even offered something to drink but politely declined. On the second time I went in, I walked out with a new car! Clearly, their staff is doing something right to bring people in. I had a wonderful experience; thank you Todd (the sales representative who sold me the vehicle) and the staff at Spinelli Honda Lachine!

Peter Sutherland

Very courteous sales pepople and very professional as well. They always explain in detail the repair work they do so that there are no surprises

Brian Norwell

My daughter leased through Spinelli and calls in 48hrs prior to wanting to go in to pay off her lease before the end. She is transferred to the leasing managers voicemail who never returns her call. Today she brings the car in for servicing, walks over to the leasing manager who doesn't even acknowledge he didn't return her call. On top of this, the service department, after charging her $700 for front brakes and inspection, do not even wash her car. However, when my wife and I brought in her car to a NY Honda dealer that had no hope in hell of getting a sale from us, they washed the car. Note to all: Think for a moment and ask around.

Donnalyn Pestilos

I came here to change my car. I am really grateful to have encountered Mr. Kenny Sousa. He knows what he is talking about...he is knowledgeable about the car as well as his clients`needs. Highly recommended. A+++

ME Rousseau

Great cars and friendly staff, but their after sales services just process too many customers. Compared to other smaller dealerships, it can feel like you're just a number.

Fred matha

Nice people, professional service. There are a lot of customers thanks to Honda's high reputation.

Augustine Ikeoliseh

Good Reviews. I need a fairly used Honda Accord or Civic... my budget is 3,000 dollars

MARCOTTE

(Translated) Great service from Jonathan and his manager Michel. The best in town certainly (Original) Super service de Jonathan et de son directeur Michel. Les meilleurs en ville assurément

Tien-Dat Le

Got my first car from this place and it was great experience. The staff were friendly and polite (I don't know why some people had bad reviews on "the attitude", I just didn't see anything wrong). The process was easy, fast and smooth. Many thanks to Alexandre Bruni (the salesman) and Steeven Thollot (the financial advisor) who were really nice, honest and helpful in giving advice and suggestions that eased my mind a lot (I was so scared to look for the very first car... well, who doesn't? lol). Plus, the customer service was also great. I filled up the form online at the late night before and the next morning, the communication specialist Chris Roumeliotis called me immediately with warm welcome. The other dealers just don't even care giving me a call to confirm or anything. Honda Spinelli is a place you should visit if you look for a car! Highly recommended!!!

Jake (JR)

Very dishonest dealership. Don't believe the fake 5 stars reviews.

Marco Bianchi

couldn't test drive the model I was looking for

younes chbiki

(Translated) Good care (Original) Bonne prise en charge

Black Katana

Terrible. I went in to either buy or finance a new civic but the sales associate wasn't clear or even help me with the info I needed. I explained to him its my first time financing a car so explain to me the process and how warranty works. And all his answers were vague as can be like I was wasting his time or he had somewhere else to be. I know I am not spending 50k but at 30k I was expecting a little more information than what's available online.

Alejandro Pulido

(Translated) Excelente service at good price (Original) Excelente service à bon price

Victor Dron

Very disappointed in the shuttle service. Instead of dropping me at my workplace that is 10 min away from Spinelli Honda, they gave me a lift to metro Angrinion that is 15-20 min from Honda and after that I had to spend another 40 min to get to my workplace.

Natalia Stoenko

Kenny offered me the best price and fastest delivery time comparing to other dealerships. I am really enjoying my new car. For me Honda HRV is the best car for Montreal winters. All wheel drive, compact outside, a lot of room inside. I can start the car by a cell phone. I couldn’t be happier. Once again thank you to Kenny, Joanie and Lizeth!

Pauline Bonhomme

Always Great Service, Ask for Hubert, He will help you find the the Car or SUV that you need.

Melanie Talbot

(Translated) Always an excellent service! (Original) Toujours un excellent service!

Pierre Godin

(Translated) Excellent after sales service (Original) Excellent service après vente

M Pariente

(Translated) Good service. Better than Brossard Honda (Original) Bon service. Mieux que Brossard Honda

Camilinga Camilinga

Awful. Run away while you can. This dealership is dishonest and malicious. They only aim at getting your money and customer satisfaction is at the bottom of their priority. A couple of months ago, I was charged $100 to check the radio that was malfunctioning. Then they call me to say that the radio is broken (as if I did not know that) but that they cannot fix it. This is a predatory practice, since they should not be charging people to diagnose problems that they cannot solve. More recently, I took the car to check a metallic noise coming from the breaks. The said that the breaks (discs and pads) needed to be replaced; since they were burned out. Then, when they realized that the discs were under warranty (from the same dealership), they told me that, in fact, they can repair the discs instead of replacing them, I told them that the initial diagnosis required the discs to be replaced, but they categorically refused to do so.

Alexia Cleveland

Served by Todd Billo. I informed him at the start of the meeting that I was looking for a quote and mentioned that I was not planning on signing that night. Great customer service at the start : test drove 2 models, Todd provided us with information about each model and gave us a quote for both. We informed him that the price was higher than what was budgeted. He was kind enough to speak to the director of sales and reduced the price by a few dollars. I repeated that it was still out of budget and that I would think about it. At this point, the experience turned for the worse. He became very pushy and constantly asked why I wasn't ready to sign. I explained my reasons several times yet was repeatedly confronted about not signing. He then informed me that I could reserve the car by putting down an certain amount of money and that the price would be reserved until the end of the month. And, he specified (at least 2 times) that I would be entirely reimbused if I changed my mind. Two days later, I decide to no longer go through with the purchase and I call Todd. No answer several times and he never calls me back. The following day, I speak to the Director of Sales who informs me that I will not be reimbursed.. still have not received a follow up about this situation. Horrible customer service, dishonest, pushy salesman, disrespectful director of sales, poor communication. I would never recommend Spinelli Honda. I am absolutely frustrated and upset about this whole situation.

Malaika Boyce

My friend bought a car here and I accompanied him to help him out and I was very impressed with the friendly service we received. Most of the time we have trouble getting served because we are younger and people don't see us as serious customers. However, as soon as we entered we were greeted and attended to. The staff was very helpful with answering our questions and they were extremely patient when going over all the paper work. They explained every detail of the transaction to us and invited us to call at anytime should we have further questions.

Melissa Ch

(Translated) Very good service on the spot! (Original) Très bon service sur place!

Honda Expert

Merci pour le bon service, je suis satisfait de ma nouvelle civic hatchback 2018 sport touring, Marlon V. de Gatineau, merci a toute l'equipe de Spinelli Honda, I could not find the civic hatchback in Ottawa-Gatineau area, Spinelli Honda was the only one that had one in stock in their lot, made the deal over the phone from Gatineau!!! amazing service very professional team!! will buy again from them for sure!!!! Thank you so much!!!! It will be great if one day the Spinelli group could have a Spinelli Honda dealer based in Gatineau!!!

Rezvan Iravani

I had a wonderful experience in Spinelli Honda with Sales representative,Pre-owned vehicle "Mr. Samuel Denis". He helped me to choose a car with my prefered features. His information and also the friendly condition that he made for his customers is incredible. Undoubtedly he is one of the best in Honda Spinelli.

Jean-François Codère

(Translated) Thanks to Danny Miron, who repaired the remote starter at no cost, which I didn't even know my new used car (purchased elsewhere) had! (Original) Merci à Danny Miron, qui a réparé sans frais le démarreur à distance que je ne savais même pas que ma nouvelle voiture usagée (achetée ailleurs) avait!

P H

Very good

Chynna St.Amour

Always attentive and professional.

Carmine Scalzulli

Brought in my 2018 Accord 2.0t for its first oil change today purchased in April of 2018 from Kenny Sousa a true gentleman. I was greeted today with a smile by Philippe Cardinal the service advisor who was courteous and professional. He explained in detail of what was to be done and questions I had which I appreciated his knowledge. Hats off to Spinelli Honda for a great team of people in all their respective departments. Thank You.

Jorge Israel Noricumbo

(Translated) Bad service !!! (Original) Mauvaise service!!!

elodie aune

Very Satisfied with my latest acquisition. My sales rep Kenny Sousa was able to provide me with a new car lease for a civic 2020 at a very great price! I have been leasing at Honda Spinelli for years now and haven't never been disappointed. Thank you team, keep up the good work!!

SAMI HAMDI

(Translated) Rotten Service (Original) Service pourries

el' gato

Friendly and helpful staff

Jheferson Aguirre

Made an appointment to go see/try a car. When I got there, the car was in the garage. Therefore I drove there for nothing. Friendly staff though

Rasheeda Nicholas

Very quick and efficient, and catered to my financial situation.

Massimo Rendina

Hi! My name is Sonia we had excellent service by Alain at Honda Spinelli at the Lachine location. Very compassionate, professional and informative.

Patricia Plourde

(Translated) I loved my experience at spinelli. I recommend it to everyone. Special thanks to Vlad for his welcome, advice and listening. I am more than satisfied with the work of the whole team. (Original) J'ai adoré mon expérience chez spinelli. Je le recommande à tous. Un merci tout particulier à Vlad pour son accueil, ses conseils et son écoute. Je suis plus que satisfaite du travail de toute l'équipe.

Stuart Schwartz

Spinelli Honda made it very easy!!

Jeremy Anderson

The dealership is okay just the experience we had with it was not the best due to what happened. Here it is, coming from a distance (vaudreuil) we had an appointment to test drive a car. When we got to the dealership we were told that the car had already been sold. Without any call saying so. Although we made the drive to the dealership. Then the salesman saw one that we might have been interested in and couldn't even get the car for a test drive. Although I understand that it was the end of year the dealership was dead, no one was there (customers). That's why I rated it how I did, might not have the same experience as me just rating it due to the experience I had.

Dan Theman

(Translated) Well served (Original) Bien servi

Marc Choran

Looked for a demo Honda Odyssey touring online. Received a call,email and text from Spinelli. Spoke to a customer rep named Matthew who said they had one in stock with 8k km. He set up and appointment which I rearranged my day to make. I had a trade in of an odyssey as well. He told us to bring in. Got there and they were absolutely clueless. Spoke to asst sales manager and he was rude and condescending. Never again stay away!!!! He showed me an odyssey we liked and it had no gas and was filthy with cobwebs on it. Don’t waste your time.

Gaétan Mousseau

(Translated) Great place to buy a car (Original) Tres bon endroit pour acheter une auto

Ali Al-Khafajy

Just to make long stories short, I came in for a couple of services on my vehicle and they had me wait an hour and a half for the shuttle service to get me back home. Then after 1.5 hr they came to me saying sorry we don't provide shuttle service to your area, which is NOT true cuz I've been using the shuttle service 3 times before. As an alternative, they offered to lend me a vehicle BUT wanted me to pay for the gas!!!!! I mean really???? Why would I pay anything for their mistake? Also, how cheap are you to ask me to pay for the gas where I just spent $500 for my car to be serviced!!!! At the end, it turned out that they have gotten my address wrong and that's why they refused to provide me a lift! Here I'm still waiting for my lift after 2hrs already and who knows how long I'll still be waiting for! I invite you to have a look at the pictures below. This was the state of the interior after a Premium Wash that costed me $199+tx

Reza Asadi

They are professional in their career

fianpiou 46

(Translated) Excellent service! I loved my experience with Alain Renaud, it was fast and professional (Original) Excellent service! J'ai adorée mon expérience avec Alain Renaud, ce fut rapide et professionnel

Jessica Meza

(Translated) I went to buy a car twice in March 2018 for a friend and November 2018 for me and I was served by Mr.Cosmin Birau ... I really liked his good service impeccable the first time when I returned the 2 times I ask to be served by him ... if I can give more star I would ... seller who is very to listen and very patient! I had the best service and was treated with respect compared to Spinelli Madza when I was served by Jonathan Smith !!! And believe me that when we have a bad or good service we do not forget the names of employ! (Original) Je suis aller acheter une voiture à 2 reprise en mars 2018 pour une amie et novembre 2018 pour moi et j ai était servie par M.Cosmin Birau... j’ai vraiment aimé son bon service impecable la 1er fois que quand je suis retourné la 2 fois j’ai demander à être servie par lui ... si je pourrai donner plus d’étoile je le ferais ... vendeur qui est très à l’écouter et très patient ! J’ai eu le meilleur service et j’ai était traité avec du respect à comparer à Spinelli Madza quand j’avais était servie par Jonathan Smith !!! Et croyais moi que quand on a un mauvais ou bon service on oublie pas les nom des employer !!!

Michael Kerametlian

Have never had a bad experience at Honda Spinelli. That coffee in the lobby is a godsend as well.

Jean-Carlos Lachance Caceres

Great service and after sales service also

Samuel Miriello

The people are nice but too many mistakes are made. Had to return three times to the dealer because files and appointments kept getting “forgotten”

Mark Mark

Be careful in buying pre-owned vehicles here, I bought my honda civic touring 2014 last March 2018. On September 2018 I did my first maintenance and it cost me 1200$ for the maintenance because they need to replace break pads and disk, air cleaner, pollen filter etc which should they replaced before selling the vehicle. They also gave me almost 5 years old battery which I already replaced last December because my car won't start during winter. If you're planning to buy your pre-owned vehicle PLEASE DON'T GO HERE.

Olga Chaykovsky

Absolutely garbage customer service over the phone and in person.

Sholom Rati

Best service ever ???????? Thank you

Matthieu Bellanger

(Translated) Very disappointed. Waiting time for regular maintenance too long (2 hours when I was told at the beginning 'it will not be very long'). Price too high. No patronage spirit (eg load alignment for 2-3 degrees outside of spec). On the other hand, the representatives are smiling and friendly. But that's not enough for me to set foot there again one day or / and recommend this dealership. (Original) Très déçu. Temps d'attente pour un entretien régulier beaucoup trop long (2 heures alors qu'on me dit au début 'ce ne sera pas bien long'). Prix trop élevé. Aucun esprit de clientélisme (ex. charger l'alignement pour 2-3 degrés en dehors de la spec). Par contre, les représentants sont souriants et aimables. Mais ce n'est pas suffisant pour que j'y remette les pieds un jour ou/et que je recommande ce concessionnaire.

Jay Kap

Great service and sales people. Both Pierre and John took the time to explain the features and functions of the vehicles we bought. We have been very happy driving our new cars.

Jean Marc Giroux

(Translated) Many thanks to Jonathan Smith And what a great customer experience on delivery ???? with Maud Déparois Jean-Francois Laniel, Ste Adele (Original) Grand merci à Jonathan Smith Et quelle belle expérience client à la livraison ???? auprès de Maud Déparois Jean-Francois Laniel, Ste Adele

Ahmed Majid

Great experience! Julian was my salesman and he helped me with everything I needed. We got the car at a great price, even better then I expected. Anyone who needs a Honda should go to him at Spinelli!

christinenaulleau

(Translated) Excellent service from used car dealers. Really human and simple approach without pressure, with time and listening skills to identify my needs. Courteous and friendly after-sales service. Extended warranty, small additions, and reasonable flexibility in my requests. Complete vehicle report, mail-in delivery of a surplus paid for registration ... Honestly, I am really satisfied with the service I have received and continue to receive. I took away a star for the final stage where I was presented with additional guarantees and insurance references. The employee of this department was a little too pushy. But that's all! I wish you to meet Director Gabriel. A beautiful meeting, professional and trusting. (Original) Excellent service auprès des vendeurs de voitures usagées. Approche vraiment humaine et simple sans pression, avec du temps et de l’écoute pour cerner mes besoins. Service après vente courtois et avenant. Prolongation de garantie, petits ajouts, et flexibilité raisonnable dans mes demandes. Rapport complet du véhicule, remise postale d’un surplus payé en immatriculation... Sincèrement, je suis vraiment satisfaite du service que j’ai reçu et reçoit encore. J’ai enlevé une étoile pour l’étape finale où l’on me présentait des garanties supplémentaires et des références d’assurances. Le préposé de ce département était un peu trop insistant. Mais c’est tout! Je vous souhaite de rencontrer le directeur Gabriel. Une belle rencontre, professionnelle et de confiance.

El Meco

I’m a spinelli honda customer since 2015 this is my 3rd car and counting the salesmen and managers are very friendly 100% recommend this place

Christophe Leblanc

Always reliable, timely and professionnal service .

Amazing Chuck

(Translated) Very well received work always well done I have a 2019 civic (Original) Très bien reçu ouvrage toujours bien accompli j'ai une civic 2019

San Marco Polo

(Translated) I bought at Honda Spinelli (used) this week and I have no regrets. Excellent value for money and the service very human and friendly, the seller does not strive to have you, Mr Joli gave us some relevant information and answered our questions in a simple way (no speech, not a ton of 'useless info). Subsequently everything is done very quickly (Mr Christian, very nice too) and the car was delivered on terms and conditions. For having toured the dealers and have seen all the colors, I strongly suggest you go there. (Original) J'ai acheté chez Honda Spinelli (d'occasion) cette semaine et je ne regrette aucunement. Rapport qualité-prix excellent et le service très humaine et chaleureux, le vendeur ne s'acharne pas a vous avoir, Mr Joli nous a donné quelques infos pertinent et a répondu à nos questions de façon simple (pas de speech, pas une tonne d'info inutile). Par la suite tout se fait très vite (Mr Christian, très sympa aussi) et la voiture a été livré selon les termes et conditions. Pour avoir fait le tour des concessionnaires et en avoir vu de tout les couleurs, je vous suggère fortement d'aller là.

Alex Tse

HORRIBLE! CHECK that the work you PAID for is done on your car. Absolutely no trust for this dealership. Great service until you realize what you paid for wasn't even done on your car. I was advised to do a service maintenance B on my car. After 2 hours of waiting, the service was completed. I was told my car was good and that there was no problems. I usually trust people, but I guess I shouldn't have in this case. When I checked the report at home, it turns out that even though I was charged for a maintenance B service, only a maintenance A service was done. This is a difference of nearly 200$. I was contacted by Spinelli the next day for a customer service survey. I told them what had happened and they offered to do the service maintenance B that was supposed to be done. I told them no and that I wanted a refund. Why should I trust your team to do something for me after you told me it was done and it wasn't. I also asked for a receipt to be emailed to me so that I know that the refund was made. 10 mins afterwards, a blank document (literally just a document in white) was sent to me. The person who sent it didn't even bother to check that the document was blank. I guess I shouldn't be surprised in this case. I called Spinelli afterwards and asked again for a receipt. The person who answered the call told me she would communicate with the Advisor and get the receipt sent to me by the end of the day. It is now the next day and I still have NOT received a receipt. MORE LIES from this dealership. Why Am I NOT SURPRISED. And this is actually the SECOND time I've had a bad experience with this dealership. The first time was last year in March when I got my first Maintenance service B done. The mechanic who worked on my car forgot to put a screw in my brakes. I noticed it a few days later when i started hearing metal slamming together near my front wheel. Luckily I didn't get into an accident! I was foolish for coming back here after the first incident. I WILL NEVER be coming here again and I advice everyone else to STAY AWAY!

Helene Mauboussin

(Translated) The price of the oil change service was not the same as the phone for a reason that makes no sense (Original) Le prix du service de changement d'huile n'était pas le même qu'au téléphone pour une raison qui n'a pas de sens

Ruben Dario Bejin

(Translated) I went there to exchange my 2018 Honda Accord for a 2020 CRV and I quickly understood that advisers very quickly fall on the defensive when trying to negotiate and are very arrogant. I do not advise this dealer. (Original) J'y suis allé pour faire un échange de ma Honda Accord 2018 pour un CRV 2020 et j'ai vite compris que les conseillers tombent très rapidement sur la défensive lorsque l'on essaye de négocier et sont très arrogants. Je ne conseille pas ce concessionnaire.

Jay Dee

This dealership is way up there as no#1 on my list. The sales rep are very professional and courteous (Hubert Dumais). The Manager Mariano Garcia is a class act and will do everything to make your experience over and above your expectations! Felicitations / Congratulations to a great team at Spinelli Honda!

joseph assouline

I both my car from HONDA SPINELLI they found the problem with my car I wanted to thank HONDA SPINELLI and all they're staff for the amazing work they've done to my car I want to thanks KEVIN at service, I want to thank MELISSA at customer service ,.I want to thank ERIC THE GENERAL DIRECTOR very proud of these people very good place to buy cars, they give good service they make sure you will always happy, I will recommend anyone that wants to get a new car the staff are amazing and if you looking for used cars go see my friend ALAIN they are good at what they do 5 STARTS THEY WILL SEE ME MORE AT HONDA SPINELLI

Yousef A

Good service

Stefano Mittempergher

Great customer service. Todd Billo was extremely helpful, answered all of my questions and helped me choose the right car for my family. Extremely happy with my Accord.

Joseph Rhee

Excellent services from Samuel Denis , i am very satisfied and happy about my car. Give him 5 stars for his grade Thanks Samuel.

Alex Castanha

(Translated) Always excellent service! I recommend it (Original) Toujours un excellent service! Je vous le recommande

Max dB

(Translated) Always satisfied with every visit, Thanks for the good service! Very happy with my purchase too, 2017 civic hatchback manual, really fun to drive! My advisor, Kenny Sousa, made the buying process easy and hassle free. And Gabriel Petrulian, the used manager, gave me a really good price for my trade-in, thanks again! (Original) Toujours satisfait à chaque visite, Merci pour le bon service! Très heureux de mon achat aussi, civic hatchback 2017 manuel, vraiment le fun a conduire! Mon conseiller, Kenny Sousa à su rendre le processus d'achat facile et sans tracas. Et Gabriel Petrulian, le gérant d'occasion, m'a donné un vraiment bon prix pour mon véhicule d'échange, merci encore!

Steve Hovington

(Translated) Very good service. (Original) Très bon service.

Christine Noel

Helpful reps

Edy

(Translated) First tank. Super good service and everything, cool seller and honest. My parents are happy too. But there, I have to study. (Original) Premier char. Super bon service pis tout, vendeur cool pis honnête. Mes parents sont contents, moi aussi. Mais la, faut que j’étudie.

Al Reade

Went to buy a used car... but nobody came to help me. So I'll get one in st constant

Hossein feiz

Horrible customer service! They take advantage of you and rush through the entire process. Big mistake coming here!

abdelhamid skander

Hi.. just buy a car in this place with Samuel... very good expérience. Samuel make me confortable and give me all thé information that i asked for. I recommande this place.

Giuseppe Bellizzi

Great service and nice people.

Hadi Salameh

I bought a used 2010 Honda Civic at Spinelli, and can't be happier about my purchase. My sales person was Julian, who was very professional, knowledgeable, and helpful. He went the extra mile to make sure I that got a deal that I was happy with, but also offered to fix the few issues that every used car has (brake pads, air filter...) at no extra charge. Delivery was on time and the car drives like new now. I definitely recommend Spinelli Honda to anyone looking to buy a new or certified pre-owned vehicle.

Naseef Rahman

Lots and lots of cars

Vassil Belovski

Just finalized my purchase. Very happy with the service. Definitely a dealership I recommend for new or used vehicles.

rachel ann ciriaco

Very accomodating and professional staffs. Looking for used honda? Talk to antoinetta. She'll take care of you before and after you purchase your car. The price is fair and transparent you wont need to bring your calculator with you. Very satisfied with my crv!

Teebowzz

(Translated) I always had a trust and comfort for honda, because we would not hide it is very reliable and for the price we can not call at the dealership honda after aves made a purchase, in 2k it will not be with me. It's been 12 years that I live in montreal and before the purchase of this Touring 2016 turbo, I had another honda rental and cetait in 2008, a civic dx and after 8 years a good colleague of my work needed a car for his wife and the kid, I wanted to sell it because I wanted a lanner and I sold him at a good price to help him and afterwards I was at spinelli honda at lachine ontario in Montreal and that's where I always did business with them and I wanted a car 4 door and equip just because you can not ask too much because already basic you are satisfied .. Property depends on the tastes of customers. And he said to me "no problem follow me I have the model that you might be interested in .... And when I was back she was there and it was the only one and he had just arrived 1:00 ago and I said" it is sold it is to me "the very professional and chalereux service and since I possde it it is as if I laurais fore the first day so much that I am not led of this superb car at a price resonnable and property thanks to the help of Dear Kenny from spinelli Honda in Lachine I got what I was looking for! and he took the time to understand me and meet my needs with professionalism.And believe it or not it's a lot of jealous and eyes that turns to this beautiful sports car and a look is breathtaking .... In short it is not complicated when I want a car is at honda that is happening and property with a good coffee you served 3 min after you go ! (Original) Jai toujours eu une confiance et un confort poure honda, car on se le cacherais pas cest tres fiable et poure le prix on ne peut pas appeler chez le concessionnaire honda apres avoire fait un achat , en 2k sa sera pas avec moi. Sa fait 12 ans que jhabite a montreal et avant lachat de ce Touring 2016 turbo , jai eu une autre honda en location et cetait en 2008, une civic dx et apres 8 ans un de mes bon collegues de travail avais besoin dune voiture poure sa femme et le petit, je voulais le vendre car jen voulais un de lanner et je lui est vendue a un bon prix damis poure lui aider et par la suite jai ete chez spinelli honda a lachine ontario a Montreal et cest la que jai toujours fait affaires avec eux et je voulait une voiture 4 porte et bien equiper tout simplement car tu peux pas trop en demander plus car dejas de base tu es satisfait.. Biensure dependament des gouts des clients. Et il ma dit " aucun probleme suivez moi jai le model que vous pourriez etre interesser.... Et lorsque jai ete en arriere elle etait la et cetait le seule et il venait d'arriver il y a 1h00 de cela et jai dit " cest vendue elle est a moi " . le service tres professionnel et chalereux et depuis que je le possede cest comme si je laurais poure la premiere journer tellement que je mennuie pas de cette superbe bagnole a un prix bien resonnable et biensure grace a laide de se cher messieur Kenny de chez spinelli Honda a Lachine que jai obtenue ce que je recherchait ! et il prenait bien le temp de me comprendre et repondre a mes besoins avec professionnalisme. Et croyer le ou non sa fait bcp de jaloux et des yeux qui se tourne vers cette superbe voiture sport et un look a en couper le souffle.... Bref cest pas compliquer quand je veut une voiture cest chez honda que sa se passe et biensure avec un bon cafee que tu te faits servire 3 min apres que tu tassoie !

quincy I.

Just purchased my SUV here. Service is quick, professional, and my dealer alain did an incredible job handling and explaining everything for me. I would recommend this spot if your looking for a decent vehicle.

i LOVE ANIMALS

Spinelli Honda was a great experience. A very honest garage not trying to upsell me like the competition. Me and my father are very pleased that we purchased our vehicle there. Angelique was awesome, so very honest and friendly. Thank you for the great experience! Highly recommended. Joseph Torchia

Steph Ladouceur

(Translated) Excellent welcome and service from the whole team as usual. 4th vehicle at Spinelli and certainly not the last. (Original) Excellent accueil et service de toute l’équipe comme à l’habitude. 4e véhicule chez Spinelli et sûrement pas le dernier.

Paul Van Buren

Friendly, helpful, accommodating, knowledgable service department, but a bit on the pricy side. Still, it is worth it when you are made to feel part of the family.

Martin D.

(Translated) I did not hate or love my experience. Neutral I will say. (Original) Je n'ai pas détesté ni aimé mon expérience. Neutre je dirai.

Vasilina Sh

(Translated) Thank you very much to all Honda Spinelli teams. Yesterday, I acquired Honda civic 2019. The Honda team work was very professional and very fast. I want to thank Todd Billo separately !!! He is very kind and patient !!! Good work ! I recommend!!! (Original) Merci beaucoup à toutes d'équipes Honda Spinelli. Hier, j'ai acquis Honda civic 2019. Le travail d'equipe Honda était très professionnel et très vite. Je veux remercier Todd Billo séparément!!! Il est très gentil et patient !!! Bon travail ! Je recommande!!!

Ginella Diaz

(Translated) Very good service, professional and courteous. In addition, the staff is very familiar with their products. Congratulations! (Original) Très bon service, professionnel et courtois. En plus, le personnel connaît très bien leurs produits. Félicitations!

Pedro Aranda

(Translated) Very good service! This is the second time that I have rented at Spinelli Honda. Thank you Alexandre Chevrier and your team. Unfortunately, Honda Finance's customer service is not the same. Since picking up my new 2021 CRV, the customer service experience with Honda Finance has been very frustrating. (Original) Très bon service! C'est la deuxieme fois que je fais mon location chez Spinelli Honda. Merci Alexandre Chevrier et ton equipe. Malheureusement, le service à la clientele de Honda Finance n'est pas le même. Depuis que j'ai pris mon nouveau CRV 2021, l'expérience du service à la clientele avec Honda Finance a été très frustrante.

Christian Aaraj

(Translated) Thanks to Alexandre Bihour and Marie France Lortie! I am very happy with my new purchase. They accompanied me very well during my purchase. Very nice atmosphere! Thanks to you two! (Original) Merci à Alexandre Bihour et à Marie France Lortie! Je suis très heureux de mon nouvel achat. Ils m'ont très bien accompagné lors de mon achat. Très belle atmosphère! Merci à vous deux!

Jamie White

Recently leased a 2017 Civic from Kenny Sousa at Honda Spinelli. Have nothing but good things to say about him, and the overall transaction. Kenny and the Spinelli team made the purchase super smooth; no fuss no muss. He answered all my questions to satisfaction and made the overall buying experience painless, and dare I say, fun. Kenny was not pushy, but very forthcoming and honest, something I very much respect, especially when looking at cars. Hands down the best service I've received throughout my decision-making process. I was made comfortable and felt very much at home. It was really easy decision, actually. Would highly recommend checking him out if you're in need of a vehicle. Oh yeah, and the car is badass. Thanks Kenny!

Eugenia Negruta

Excellent service, I was surprised!

Trevor Stewart

The service lives up to the name Spinelli! Not only is the service impeccable the dealership is spotless. They definitely are going for the wow factor every step of the way, congrats guys on providing such an upscale service *****star*****

Angel Lemon

(Translated) Wow! What outstanding service! From ordering the parts to the technical advisor Kevin Zhigilov to the technician who did a quick and quality repair just to the receptionist I recommend this dealer without hesitation! Besides, I have a dealer much closer to home but it's worth the detour for quality service !!! (Original) Wow! Quel service hors pair! À partir de la commande des pièces à l'aviseur technique Kevin Zhigilov au technicien qui a effectué une réparation rapide et de qualité juste qu'à la réceptionniste je vous recommande sans hésiter ce concessionnaire ! D'ailleurs j'ai un concessionnaire beaucoup plus près de chez moi mais ça vaut le petit détour pour un service de qualité!!!

Zena Bush

I bought a used 2014 CR-V from Cosmin Birau a few weeks ago. I have been very happy with the car and the EXCELLENT SERVICE Cosmin has provided for me. He has been very patient, responded to my phone calls promptly and given me clear concise answers to all of my questions. I have always purchased used cars and can honestly say that he rates a 10 out of 10 in my book for curtesy, efficiency, effectiveness, and car knowledge. I recommend him highly.

Hojat Mahdavi

They ask you five times the price that regular garage charge you for the same repair and parts. this happens even after charging you handreds of dollers that charge you to tell you what the problem is. Isn't it crazy?!!!

Pierre Garant

(Translated) Good service and good price (Original) Bon service et bon prix

Pierre SAMA

Good service, convenience of shopping at mtiple dealerships all at once.

Catalin Gruia

Although I did not finished my transaction, I found the seller representative (Kenny Sousa) very friendly and knowledgeable. He tried his best to offer a good product and service, but I had to refuse after I revised my needs. I think it is a good place to buy a car.

Yaokuei liu

Terrible experience. About a month ago I brought in my Honda Civic because I could barely shift the gears. 4 hours later they phoned me informing that I needed a new clutch. $2200 was the estimate. No way I was going to pay that for a 14 year old car. I paid Honda about $130 for this diagnosis. After a few phone calls another garage was going to get me the clutch changed for $500 labor included. However, when I brought in the car I was told the clutch was fine. They topped the clutch fluid, charged me $60 and sent me home. One month later my Honda still drives like a dream. If you have money to burn this is the place for you. For the rest of us take your business elsewhere.

F S

Amazing Experience at Spinelli Honda...Gabriel & Anthony are very honest people who really care about their customers. I have purchased cars many many times but never had such a great pleasure. Anthony & Gabriel are very accommodating and know their market well. Anthony is very patient, i asked him so many questions, not once he got aggravated or agitated. Will be purchasing my next car from Spinelli Honda.Thanks for everything..A+++++++++++++++++++++

Ralph Alfonso

great people. great service. customer for over 10 years!

MyVacationPages Editor

DO NOT GO HERE. They are crooks and will sell you cars that are broken and refuse to fix it.

Nadir Hamid

Vehicles showroom dealer

Jason Blatter

I recently purchased a used car from Spinelli Honda and I have absolutely nothing bad to say about my experience! My first contact was with Bettina who was extremely friendly and professional while scheduling my meeting. I arrived at the dealer and the car I was interested in was parked out front waiting for me, a detail I very much appreciated. Despite being early, I was greeted by Julian who ended up being one of the best sales consultants I have ever dealt with. He is knowledgable, friendly and not at all pushy (the latter being something I have absolutely no tolerance for). I also want to commend Joanie for an excellent service in finalizing the sale. In summary - would go back in a heartbeat and would highly recommend this dealer to anyone!

Fanny Auclair

(Translated) Good service! Good bargain! (Original) Bon service! Bonne aubaine!

raouf dakkak

I have been a client at Spinelli Honda for over 20 years and have always been received and treated with respect and been recognized for my loyalty to the spinelli Honda team. I have received nothing but the best of service from the sales and service Department. Can not say enough; a much appreciated thanks for all these years of great service. Best of regards Raouf Dakkak

roxane regimbald

(Translated) Very satisfied I was served by François Joly. I am very satisfied with my purchase and the service offered by François :) I highly recommend this dealer !! (Original) Très satisfaite J'ai été servie par François Joly. Je suis très satisfaite de mon achat et du service offert par François :) Je recommande fortement ce concessionnaire!!

Jahzy Gonzaga-Arana

Check elsewhere this place will give you bad service!! Asked 500$ to reserve a car and takes forever for reimbursement. They won't even reimburse you back in your card ???????? Its been almost 3 weeks now and still didn't receive a cheque of 500$ in the mail. Bad service!!!

Leesa Belgrave

Great customer service

Tamara Dawn Fisher

When I asked the salesman what the difference in trunk space is for a four door vs a five door Civic, he looked at the trunk, and then he looked me right in the eye and said, "Either way, you can fit three large bodies or six small ones." I kinda wanted to buy the car, just because he said that.

Erik Sharko

My first time leasing a new car and it was as close as you can get to a pleasurable experience. My representative, Hubert, was incredibly professional. He spent as much time as I needed answering all my questions. Not once did I feel under pressure from him. I would recommend Spinelli to anyone looking for a new car.

Kyle Millsted

Extremely pleased with the fantastic service from Kenny Sousa. He listened to my wants and fit everything into my budget. Very friendly and would highly recommend for anyone looking for a new vehicle!

Guillaume Lepage (Glepage22)

(Translated) A vehicle that I wanted to buy from you was posted on autohebdo but to read all the comments of the google review and the arrogance of the person who replies to the comment left, I will not even bother to make 1h30 of road to be stupid. Thanks Google Review :) (Original) Un véhicule que je voulais acheter chez vous était affiché sur autohebdo mais a lire tout les commentaires du google review et l'arrogance de la personne qui répond au commentaire laissé, je prendrai même pas la peine de faire 1h30 de route pour me faire niaiser. Merci Google Review :)

Vlad P Films

Brought used honda civic 2008 from them. Wanted to change the car in different dealership and it appeared that my vehicule was accidented 2 times and nobody advised me about this. The guy falsified carproof to sell the vehicule. Still waiting for the directors call... never trust anyone there , do your own carproof with the VIN number

3000miele

Very good customer service. Samuel Dennis helped us choose the right car and gave us details explanations on how things works

Grégory C. Brunet

(Translated) Great service and very clear explanations. I was well advised by Alex Bihour. (Original) Super service et explications très clair. J'ai été bien conseillé par Alex Bihour.

banwala ankit

Could not get what we want but the service was apperciatable

Leprof Bureautique

(Translated) Super welcome. Fast, courteous and efficient (Original) Super accueil. Rapide, courtois et efficace

Jean Labelle

(Translated) Unable to help me with my problem on my Honda, they took the time to do an internet search to find someone who would take care of my problem. Thanks for your help. My problem is solved. (Original) Ne pouvant pas m'aider avec mon problème sur ma Honda, ils ont pris le temps de faire une recherche sur internet pour trouver quelqu'un qui s'occuperait de mon problème. Merci pour votre aide. Mon problème est réglé.

Michael W

Recently bought a 2017 civic here. The process was very comfortable. Everyone was welcoming and the sales rep who helped me, Kenny Sousa, was knowledgeable and up front. Very flexible with my needs. I would definitely recommend anyone looking for a car go and see what they have to say here!

Philippe Adib

Kudos to Gabriel from Spinelli Honda for giving me a competitive price and a great deal. If I want a future Honda car I know where to go!

Nathan

Professional service

Alain Warren

(Translated) Good spinelli dealer (Original) Bon concessionnaire spinelli

Elana Podvalniuk

Great service, attentive team.

Emmanuel DeLuxe

Amazing experience purchasing my new car. Todd Billo was honest, transparent and very resourceful in finding the perfect fit for me. I will most definitely keep my business at Spinelli Honda.

Amir Feizi

After signing the contraction, took 3 weeks to find a civic that I was looking for. Meanwhile, I follow up multiple times but seal man didn't answer calls. Finally he cancel and refund deposit after almost 40 days.

Myriam Fortin

(Translated) Horrible experience with one of your salespeople. After calling us for an "INCREDIBLE" offer at 0% interest, we go there to meet one of your salespeople. He makes us a totally ridiculous offer that conceals costs (extended warranty, etc.). In addition, the 0% interest offer is no longer valid even though we had been clearly specified that since we were a Honda customer we were entitled to it. As soon as we mention that we are not interested in the offer, the seller gets angry and sends us for a walk. Worst sales service ever + latest Honda ever. (Original) Horrible expérience avec l'un de vos vendeurs. Après nous avoir appelé pour une offre "INCROYABLE" à 0% d'intérêt, nous nous rendons sur place pour rencontrer l'un de vos vendeurs. Il nous fait une offre totalement ridicule qui dissimule des frais (garantie prolongée, etc.). De plus, l'offre du 0% d'intérêt n'est plus valide alors qu'on nous avait très bien spécifier que puisque nous étions client chez Honda nous y avions droit. Dès que nous mentionnons que nous ne sommes pas intéressés par l'offre, le vendeur s'énerve et nous envoie balader. Pire service de vente à vie + dernière Honda à vie.

Kevin Kersaint

(Translated) I did business with Kenny and I am really satisfied! I wanted to have a new vehicle and he was able to make a good assessment of my needs by offering me the 2017 Honda Accord Sport. Kenny is very patient, we really feel that he is there to help us and that he makes sure that we are satisfied. In short, I had excellent service before and after sale. (Original) J'ai fait affaire avec Kenny et je suis vraiment satisfait ! Je voulais avoir un nouveau véhicule et il a su faire une bonne évaluation de mes besoins en me proposant la Honda Accord Sport 2017. Kenny est très patient, on sent vraiment qu'il est là pour nous aider et qu'il s'assure que l'on soit satisfait. Bref, j'ai eu un excellent service avant et après vente.

Christine Meimari

Always a good experience! Happy with my new car!

Serge Langevin

(Translated) I rented 2 vehicles here, but I advise you to negotiate because they have room to maneuver. The after-sales service is not great though (Original) J'ai loue 2 véhicules ici, mais je vous conseille de négocier car ils ont de la marge de manoeuvre. Le service après vente n'est pas super par contre

Irene Villalta

(Translated) Super service when delivering my car! Sandrine and Kenny were able to answer all my questions effectively! I recommend them if you want a courteous, sincere service adapted to your needs! (Original) Super service lors de la livraison de mon auto! Sandrine et Kenny ont su répondre à toutes mes questions efficacement! Je vous les recommande si vous voulez un service courtois, sincère et adapté à vos besoins!

AquaSirène AquaMermaid

I would like to show my appreciation for the excellent service I received from Kenny Sousa. The purchase of my new car after my accident was not easy and he managed to consider all my car needs, having me walk out with a beautiful HRV that I am so proud to own. His customer service was on point from beginning to end. Kind, patient and amazing at what he does ! Many thanks ! A very satisfied customer! Natasha :)

martla5 martla5

(Translated) I loved my experience, Alex Bihour advised me very well when choosing my car. The test drive was excellent, the information provided allowed me to make an informed decision and the final offer was generally very satisfactory. They even managed to find my vehicle in the requested color despite the limited inventories. Once again a big thank you to Alex Bihour, and Cynthia for funding, for their excellent service, you can count me among your satisfied customers! See you in 48 months! :) (Original) J'ai adoré mon expérience, Alex Bihour m'a très bien conseillée lors du choix de ma voiture. L'essai routier était excellent, les informations fournies m'ont permis de prendre une décision éclairée et l'offre finale fut très satisfaisante dans l'ensemble. Ils ont même réussi à me trouver mon véhicule dans la couleur demandée malgré les inventaires limités. Encore une fois un gros merci à Alex Bihour, et Cynthia au financement, pour leur excellent service, vous pouvez me compter parmi vos clients satisfaits! On se revoit dans 48 mois! :)

Argilaking Argilaking

Went there for parts and the guys were very helpful

Jose Renoj

(Translated) Automotive technician (Original) Técnico automotriz

Andrey Platonov

Hello people! I've been dealing with Honda Spinelli for the 4th time in my life. There are a few reasons why I've chosen these guys: personal approach, sales guys are extremely experienced and knowledgeable, negotiations were awesome. After sales servise is impeccable! They know exactly what they are doing. As soon as the contract was signed and my wife was happy - I had a promise to accomplish: getting 3 bottles of Spanish wine to each one of the representatives - because they definitely deserve it. ???? Life is good and it's way too short. Cheers - Michel, Pedro, Alex! Special thanks to Marie-France for explaining the luxury of getting a vehicle that can drive you around the city with comfort and intelligence. Bravo Honda Spinelli !!!

Barbara Cox

Excellent customer service. Staff went over and above to accommodate all necessary adjustments required due to Covid and to mitigate any inconveniences. Thank you.

Raymond

Traffic area and if you think to have a test drive in the morning or afternoon good luck. Only few cars on display but service good

Julie

(Translated) Very clean and friendly staff (Original) Très propre et personnel amical

Sholom Ratinov

Great service Fast tire and oil changes Beat prices ever Serving you whit a smile

Vadim Levashov

They're open on Saturdays, which is a great advantage over other dealers ????

Dima Moraru

Great customer service!!!

Andreanne Vezina

(Translated) Disappointed with my experience at Spinelli for a used 2016 honda. Self "supposedly" inspected. From the start, what problems! Tire problem, window washer problem, battery problem, noise. I wasted so much time and money. I trusted them, but the car he sold me was not in order. She didn't even start anymore! ** Edit ** After several visits to the dealership, they still fixed my problems. (Original) Déçue de mon expérience chez Spinelli pour une honda 2016 usagée. Auto « soi-disant » inspectée. Dès le départ, que des problèmes! Problème de pneu, problème de lave-vitre, problème de batterie, bruits. J’ai perdu tellement de temps et d’argent. Je leur ai fait confiance mais l’auto qu’il m’ont vendu n’était pas en ordre. Elle ne démarrait même plus! **Edit** Après plusieurs visites chez le concessionnaire, il ont tout de même fixé mes problèmes.

Irina Ru

Excellent service! Excellent car! We just enormously happy with our new Honda CRV! And the service provided by Todd Billo was perfect!

Keshia Stone

(Translated) I hated my experience with Spinelli Honda and I will never do business with them again and I do not recommend Spinelli to ANYONE !! I bought a used vehicle on March 11, 2020. As soon as I left the dealership, I immediately felt something "loose" in the suspension. I called the salesperson the next day and she told me to make an appointment to check it out. Furthermore, on my purchase contract, it is clearly written that there were 4 summer tires included. There were only 2 summer tires and the other two winter tires. And the tires in question were FINISHED, which is very dangerous for safety. Basically their answer for the tires was that it was the tires of the previous owner and they were not in control and they will see what they can do. So as I understand it, the condition of the tires has never been checked. If the condition of the tires was not good, they simply would not say that 4 summer tires are included. Anyway ... my service appointment was scheduled for March 24 and with the Covid-19 pandemic my appointment was canceled, which is completely normal. I was told that I would be called to make an appointment. I want to mention that when the garages were fired at by the government to open, no one from Spinelli contacted me and I was the one who called for a second meeting. In the meantime, I wrote an email to manager Gabriel Petrulian because I wanted to know that it was happening with my guarantee being that my appointment is canceled and that obviously I could exceed my 30 days guarantee. I was told that by and large, they would work out the level of the guarantee but that, on the other hand, my vehicle is still a 10-year-old vehicle. I found it so insulting because it was money I invested and a vehicle that they put up for sale at their dealership. I also discover that there is a major problem with the lever to open the fuel tank. It is extremely hard to lift. I refueled and it literally took me 20 minutes to try to lift the lever. I also want to say that I am pregnant and say that I was afraid of being pogged in the street for a gas failure while I went to the birth house where I do my pregnancy monitoring. Fast forward, in May I call for my appointment. I still speak with this Gabriel Petrulian ... whom I find really arrogant. I'm still talking about the tire issues. He keeps repeating to me that it wasn’t his fault it was the tires that came with the vehicle. He says he will order 2 tires but the other two are at my expense. I tell him that the two users I have are REALLY true and it's dangerous. He says it's the best he can do. I am not obstinate, I tell myself that I am making the compromise that I make with them. I show up for my appointment. I explain it all again with the man from the service, he himself sees the pitiful condition of the tires and how hard the lever of the gas tank is. He failed to open it in front of me. I leave my vehicle. They call me a few hours later telling me that there is nothing about the premium suspension on board but that they will not investigate further ... because they will not pay and that I I refuse to pay for a more advanced check. For the lever, they simply put oil, which makes the lever less hard but still they do not want to invest more time and money. The man of the service told me that he checked with the Manager, this famous Gabriel Petrulian and that Gabriel repeated to him once again "it's a 10-year-old vehicle, we can't do much." No need to tell you that I was very angry. And I understand that it is not the fault of the man in the service. I ask to speak to Gabriel, I have been transferred to his voicemail. A second message left and still no return 4 days later. EXTREMELY DISAPPOINTED and I feel INSULTED !!! Never MORE SPINELLI !! (Original) J’ai détesté mon expérience avec Spinelli Honda et je ne ferai plus jamais affaire avec eux et je ne recommande Spinelli à PERSONNE!! J’ai acheté un véhicule usagé le 11 mars 2020. Dès que je suis sortie du concessionnaire, j’ai toute de suite senti quelque chose de « lousse » au niveau de la suspension. J’ai appelé la vendeuse le lendemain et elle m’a dit de prendre rendez-vous pour vérifier tout cela. De plus sur mon contrat d’achat, il est clairement écrit qu’il y avait 4 pneus d’été d’inclus. Il y avait seulement 2 pneus d’été et les deux autres d’hivers. Et led pneus en question étaient FINIS, ce qui est très dangereux pour la sécurité. En gros leur réponse pour les pneus étaient que c’était les pneus de l’ancien propriétaire et qu’ils n’avaient pas le contrôle et qu’ils verront ce qu’ils peuvent faire. Donc ce que je comprends, l’état des pneus n’a jamais été vérifié. Si l’état des pneus n’était pas bon, ils auraient tout simplement pas dire que 4 pneus d’été sont inclus. Bref... mon rendez-vous au service était prévu pour le 24 mars et avec la pandémie de la Covid-19 mon rendez-vous a été annulé, ce qui est tout à fait normal. Il m’a été dit qu’on m’appellerais pour reprendre rendez-vous. Je tiens à mentionner que lorsque les garages ont eu le feu vers du gouvernement pour ouvrir, personne de Spinelli m’a contacté et c’est moi qui a appelé pour un deuxième rendez-vous. Entre temps, j’ai écris un courriel au manager Gabriel Petrulian parce que je voulais savoir qu’est qu’il arrivait avec ma garantie étant que mon rendez-vous est annulé et qu’évidemment je risquais de dépasser mes 30 jours de garanti. Je me suis faite répondre qu’en gros, ils s’arrangeraient au niveau de la garanti mais que par contre mon véhicule est quand même un véhicule de 10ans. J’ai trouvé cela tellement insultant parce que c’est quand même de l’argent que j’ai investi et un véhicule qu’ils ont mis en vente dans leur concessionnaire. Je découvre aussi qu’il y a un problème majeur avec le levier pour ouvrir le réservoir à essence. Il est extrêmement dure à lever. J’ai fais un plein et ça m’a littéralement pris 20 minutes pour essayer de lever le levier. Je tiens aussi à dire que je suis enceinte et disons que j’ai eu peur d’être pogner dans la rue pour une panne de gaz tandis que je me rendais dans la maison de naissance où je fais mon suivi de grossesse. Fast forward, en mai j’appelle pour avoir mon rendez-vous. Je parle encore avec ce Gabriel Petrulian... que je trouve vraiment arrogant. Je parle encore de l’enjeux au niveau des pneus. Il me répète encore que ce n’est pas sa faute c’est les pneus qui venaient avec le véhicule. Il dit qu’il commandera 2 pneus mais que les deux autres sont à mes frais. Je lui dis que les deux usagers que j’ai sont vrai FINIS et c’est dangereux. Il me répond que c’est le mieux qu’il puisse faire. Je ne m’obstine pas, je me dis que je fais le compromis que je fais avec eux. Je me présente à mon rendez-vous. J’explique encore le tout avec l’homme du service, lui-même constate l’état piteux des pneus et comment le levier de la tank à gas est dure. Il n’a pas réussi à l’ouvrir devant moi. Je laisse mon véhicule. On m’appelle quelque heures après en me disant qu’il n’y a rien au niveau de la suspension à prime à bord mais qu’ils ne vont pas investiguer plus loin... parce qu’il ne payeront pas et que moi je refuse de payer pour une vérification plus avancée. Pour le levier, ils ont tout simplement mis de l’huile, ce qui rend le levier moins dure mais encore il ne veulent pas investir plus de temps et d’argent. L’homme du service me qu’il a vérifié au près du Manager, ce fameux Gabriel Petrulian et que Gabriel lui a répété encore une fois « c’est un véhicule de 10ans on peut pas faire grand chos » Pas besoin de vous dire que j’étais très en colère. Et je comprends que ce n’est pas la faute de l’homme au service. Je demande à parler à Gabriel, j’ai été transféré à sa boite vocale. Un deuxième message laissé et tjrs pas de retour 4 jours plus tard. EXTRÊMEMENT DÉÇUE et je me sens INSULTÉE!!! Jamais PLUS SPINELLI!!

Keith Robinson

They're not cheap, but the place is spotless, and their service is fantastic! (you get what you pay for). I've been getting my Fit serviced there since 2013, and I have never left that dealership unhappy.

Pierre Bourbonnais

Good service for my car.

Yash Barot

Well as it's big dealers we aspect for great welcome and I really appreciate that I received it... I been over that place to buy a new 2021-2022 Honda car as curtsy I booked an appointment before and after that I reach on the place it was pleasant environment over there to see cars and decide about something... I was trying to work out with one of sales associate for my car and as every customer as I try to negotiate I was good with what they were offering me, just to cross check I am not paying more I called another dealership for price if they can match this price or offer me something better then this one, I was astonished with their answe they replied we can do something better then this one it means the guy over spinelli was not giving me good deal. I told him that I want to book car in 2 days as I want delivery for 2nd week of July still he thought I was joking and not taking me serious was treating me like kid. My friend was about to book car and I stopped my friend by saying we can get some deal if we search more.. I told that I will update you before end of day I want to search little and I need time till end of day and asked for his card he actually replied rudely in gentle way that it's on table you can take it from there and he crossed table and walked through managera cabin. I was really not willing to get this kind of rude behavior for asking for few hours of time because he was not giving me good deal even after saying I am ready to book it right now and just asked for few hours to match deals to other place.. Rest everything I am good ????that's the reason I am giving 2 stars.

Pierre Desjardins

I went with my fiance to buy a used car from Honda Spinelli. We had the chance to deal with Cosmin Birau one of their agents. Great presentation, mechanical knowlege and patience from this young fellow. He had an answer for any question and a solution for any issue. He helped us to find best pricing and car for our needs. With people like him we can make a better world for all of us! Fantastic experience. Thank you Cosmin. Thank you Honda Spinelli !

Moshe Shak

I purchased my car there a few years ago. I since o there regularly for maintenance. I have the option to receive a courtesy car; get a lift home and to be brought back to pick up the car; or just wait until the car is ready. If I stay I am welcome to enjoy a choice of coffee or tea drinks. There is a vending machine there as well. Coming back to the same dealer speaks for itself.

David Buttle

My wife and I had a bad experience there the service was really poor and I would not recommend Alex If you plan on making a new purchase please be careful of the finance department it does not have great service also they tried to over charge me for my new Honda CRV touring and promised me new winter tires that I will never get from them I will tell Family and friends about the bad experience. Spinelli Honda Lachine. I would like to thank the head office in Ontario for helping me recover over $4000 And the new contract

jackie kajakajian

I have a HONDA CR-V TOURING 2015 and I was planning on leasing the 2017 model. I went to Spinelli Honda 3 days ago and I'm still baffled as to how I was treated. I came in after booking an appointment with Todd the Sales Representative. Once we sat down, I explained the deal that I have with my current vehicle and to make a new deal. He started scribbling on a lined piece of paper (attached image). I was hoping for some formal company paper that had legitimate specifics on it, but instead I received a scribbled paper which made me question the validity of it. I called my husband to fill him in on the new terms. My husband then asked the representative the sale price of our current car, to which the answer was 'Can I ask why do you want to know?'. That upset both me and my husband. We are there as loyal clients, trying to settle for a new agreement, but instead we felt insulted by his answer. The last thing the representative said was to come back next year for a new deal if we're not satisfied. This one experience made us reluctant and unwilling to continue leasing a Honda vehicle.

MUHAMMAD U ALI

Spinelli Honda staff is very helpful but the credit goes to JOANIE LONG????. She is the star ⭐️ at Spinelli Honda. She worked really hard with us and for us to get what we wanted. I really couldn’t have gotten my SUV without her. She is awesome at what she does. Thank you JOANIE LONG ????. May God bless you ????????. Thank you Mr Pedro Luis Simons. Thank you Spinelli Honda.

Hadar Friedman

Like most car dealers they are super excited when you walk in the door. What I needed was relatively easy and I was served by friendly staff.

Alex G

Sleazy, dishonest and extremely rude sales people. I clicked on an ad on their website for a Honda Civic Hatchback Sports promotion. I was promptly contacted for an appointment and the person who made the appointment confirmed that the promotion was still on. However, when I got to the dealership it was not the case and I was given the runaround. I was told that the promotion no longer existed, they apparently forgot to take it off their website and that it was supposed to be taken off in the morning. I was obviously upset and complained that they were wasting my time. The director of sales did not offer an apology and instead said: "do you want me to give you $20 to take a taxi home?". I will never set foot in there again!

Gregory Fitzgerald

(Translated) Poor customer service experience on the purchase of a used vehicle. A few months after the purchase, the vehicle was already showing abnormal symptoms. Among other things: the rear brakes (which were supposed to be refurbished at the time of purchase) emitted a lot of noise in just a few months of use, barely 12,000 km in fact. Finally, the brakes had to be replaced a second time in an emergency in another garage (and for the sake of safety for our driving!). At that time, the vehicle had not even driven 20,000 km yet. After several months of arguing with the branch (with all the paper evidence, interviews, evaluation, etc.), a slight compensation was granted (not even half the price of the repair that had to be made urgently on the vehicle). During this negotiation process, which lasted several months, communications with the manager on site were difficult (no return to emails, among other things). In short, no "peace of mind" to buy from a dealer and a real waste of money buying "the big extended warranty" with them. All in all, the service was good / quick at the very beginning when it came to selling and negotiating the car. Obviously ! For after-sales follow-up / customer service / customer experience, a whole different story. I do not recommend. (Original) Mauvaise expérience service à la clientèle sur l'achat d'un véhicule usagé. Quelques mois après l'achat, le véhicule démontrait déjà des symptômes anormaux. Entre autre: les freins arrières (qui étaient sensés être remis à neuf lors de l'achat) émettaient énormément de bruits en seulement quelques mois d'utilisation, à peine 12 000km de fait. Finalement, les freins ont dû être remplacés une deuxième fois en urgence dans un garage autre (et par souci de sécurité pour notre conduite!). À ce moment, le véhicule n'avait même pas fait 20 000 km encore. Après plusieurs mois à argumenter avec la succursale (avec tout les preuves papiers, entretiens, évaluation, etc), un léger dédommagement à été octroyé (soit même pas la moitié du prix de la réparation qui a être faite en urgence sur le véhicule). Durant ce processus de négociation qui a durée plusieurs mois, les communications avec le gérant sur place ont été difficile (non-retour aux courriels entre autre). Bref, aucune "paix d'esprit" d'acheter en concessionnaire et une réelle perte d'argent d'avoir acheté "la grosse garantie prolongée" avec eux. En somme, le service a été bon/rapide au tout début, quand il s'agissait de vendre et négocier la voiture. Évidemment ! Pour le suivit après vente / service à la clientèle / expérience client, une toute autre histoire. Je ne recommande pas.

Olga Bostan

(Translated) Thank you very much to Gabriel Petrulian and the team! Excellent Service! Following a purchase Honda CR-V used, I am fully satisfied with the service, thank you very much! (Original) Merci beaucoup à Gabriel Petrulian et l'équipe ! Excellent Service ! A la suite d'un achat Honda CR-V d'occasion, je suis pleinement satisfait du service , merci beaucoup !

Ashley Scott

Dealer demanded $300 deposit for lease on credit card for a new 2017 CRV. The Credit girl was new (and useless) and she didn't even have a password for their system. In the end the deal didn't go through and they refused to refund my deposit-- I had to drive back to the dealership and raise royal hell then they finally did a refund. Damn crooks.

Charles Desrochers

(Translated) I've been shopping for Honda pilots for a few weeks now and have by far the worst customer service in a long time. After having wasted more than 2 hours of my own time and my pregnant wife, we left with empty hands despite the pilot being perfect for us. We also have the worst offer on our trade-in vehicle. I was really clear on my requests for the promotion of the Honda certify site of 4.49 over 72 months from the start and it took more than 2 hours before I was finally offered the promo. The offer on my trade-in vehicle was the deal breaker and not nego according to the seller. I don't recommend anyone doing business here if you don't like wasting time. (Original) Je magasine des Honda pilot depuis quelques semaines et j'ai de loin eux le pire service clientèle depuis longtemps. Après m'avoir fait perdre plus de 2h de mon temps à moi et ma conjointe enceinte nous sommes parti les mains vide malgré que le pilot était parfait pour nous. Nous avons aussi eux la pire offre sur notre véhicule d'échange. Jai été vraiment clair sur mes demandes par rapport au promotion du site de Honda certifier de 4.49 sur 72mois des le début et ça la pris plus de 2h avant qu'on m'offre finalement la promo. L'offre sur mon véhicule d'échange fut le deal breaker et non nego selon le vendeur. Je ne recommende à personne de faire affaire ici si vous n'aimez pas perdre temps.

Miguel Balarezo

Thanks to Dorothee, Alex and Philippe.. great service ????

Dania Fayyaz

Great, friendly service and really clean. Taking precautions against COVID. Wait time is reasonable.

ch shan

the best car dealer I never find like this service in any car deals hip I bout from them Lexus 450H that is best deal I got . I went from Toronto to buy this car all staff very help full specially Mr. Cosmin he is the best salesman very polite and very help full if in future I will buy any car my first priority will be Spinelli Honda Keep it up.

priscila florenzano

Excelent experience, very nice service provided!

veer Pal

Very Very Good service

Vincent Feng

My wife and I were looking to buy a new compact SUV as our new family car, we thought to give Spinelli a try. On a Friday afternoon two weeks ago, we walked into Spinelli Toyota since it was the first shop on Boulevard Montréal-Toronto. No one was there to greet us and the atmosphere just felt so cold inside. We were eventually turned away by a sales person who seems to be the only sales person in the show room at that time, who was too busy to talk to us and who showed no interest at all of keeping us. So we walked away and thought we'd give Spinelli Honda another try before we look some where else. The moment we walked into Spinelli Honda, we were greeted by the reception and within a minute or two, Suzanne came over. She tirelessly and patiently showed and explained to us all features and highlights of CR-V, the model that we were interested in. What do we know, within the next 24 hours, we got ourselves a new CR-V, our first new car! Yes, there were some back and forth, but my wife and I were very happy with our purchase. Suzanne and her team at Spinelli Honda treated us like a family, we felt warm-welcomed and well-informed through out the process. Simple, straight forward and transparent. The last time we went into a car dealership (used car) was 12 years ago and I have to say that I've never felt this comfortable dealing with a car dealership ever before. I would recommend anyone who is interesting in buying a Honda to visit Spinelli Honda and don't forget to ask for Suzanne!

Lincoln Frazer

Recently made a purchase at spinelli Honda in Lachine and I have to say I was very impressed with the quality of service I received from the salesman, the finance department and the delivery of my new car. I would definitely recommend spinelli

tatoun1981

Bought my first good car from Spinelli Honda in lachine. I previously owned a 2002 Toyota Echo and purchased a 2015 Honda Fit Ex L Due to the current pandemic everything was done over the phone and each person I dealt with responded in a timely manner. For Financial Sarah Mainville was fantastic and speedy :) Sales rep was Vlad Urdareanu and he answered all my questions either via email or by calling me directly. He was honest about the cars history and an overall pleasure to deal with. A big shout out however goes to Gabriel Petrulian!!! My car wasn't worth the trade in he gave me and that was beyond generous of him!!! He took note that I was a healthcare worker and thanked me during this time by being an amazing human being and putting a smile on my face. I love my car and find any reason I can to drive it besides work lol (side note a repair needs to be done and i had an appt with the garage right away to repair it at no charge to myself) Thank you spinelli for a beautiful and reliable car!!!!!!

Gino Londei

Sales staff (Cristian Birau) was extremely helpful, professional and courteous. Certainly would return to purchase my next vehicle.

Tamer Mikhail

Thank you for the good service Special thanks to cosmin Birau .

Jaja Fernandez

I bought my honda 2006 with Spinelli 15yrs later still he ve great service . Staff is very courteous and willing to acheive your request.

Stan Carman

It MIGHT be a coincidence, but both times I went there to buy something, they tried to cheat me. Be cautious.

frank cunsolo

tried to make an appointment online wasn't working so i went through the chat and was told someone was going to call me to set up an appointment and still waiting horrible customer service...

Meggan Dewavrin

(Translated) Unparalleled service given by Alex Bihour! Complete and clear explanations, and very good advice. We are more than happy to have done business with you. (Original) Service hors-pair donné par Alex Bihour ! Explications complètes et claires, et de très bons conseils. Nous sommes plus que satisfaits d'avoir fait affaire avec vous.

Rosanna Colonna

I am very glad to share with you the wonderful services provided by Mr. Kenny Sousa, from Spinelli Honda, Lachine. We leased a 2019, Pilot Black Addition for our company and we were very pleased with all the information Mr. Sousa provided us concerning this vehicle. Mr. Sousa was very dedicated, patient, informative, and treated us very politely. I highly recommend using this representative for your future purchases. He really knows his vehicles. :) 5 STAR

stuart esdon

Mechanics and personnel extremely helpful. The new show room is exceptional.

Sylvie Langlois

(Translated) Very good dealer, very good experience. The only problem was the delay when I came to pick up my car, but my salesman Kenny Sousa did everything so that my wait was not too painful. Very kind! (Original) Très bon concessionnaire, très bonne expérience. Le seul problème fut le délai lorsque je suis passé prendre mon auto mais mon vendeur Kenny Sousa à tout fait pour que mon attente ne soit pas trop penible. Très sympathique!

Patrick Delaney zzz33

I cannot give a complete review of this dealer Since I bought the car last month and cannot comment on after sales service. My review is based on the 2 people I dealt with to purchase my car: Pedro Simons: great sales representative professional and business like :got a good price and wasted no time Maud Desparois: Helpful representative who spent 90 minutes showing me the workings of the car and followed up with 2 emails offering more instruction and asking of any problems. The purchase experience.was excellent. The only negative was Honda Canada who did not respond to an email I sent them.

Marie Verloppe

It has been an amazing experience dealing with the team. A big thank you to Vlad Urdareamu, Gabriel Petrulian and Tony Joseph. They provided excellent service and lots of advice regarding the car. They are attentive to my concerns and did their best to deliver an awesome service; they delivered higher than expected. Thank you so much , I love my car , not sure I will trade it anytime soon. For sure I will be back for my next car. Thank you gain

李小强

I found my part which other Honda don't have in stock

Denis Côté

(Translated) Difficult to access (Original) Difficile d accès

Michel Lamontagne

HUM

Stéphane Levert

(Translated) Excellent service, friendly and energetic people !!! (Original) Excellent service, des gens sympathiques et énergiques !!!

Simon Larouche

(Translated) Mr. alain renaud help me with my vehicle very good service very comprehensive :) (Original) Monsieur alain renaud ma aider pour mon vehicule tres bon service tres comprehensif :)

WESLEY BRATHWAITE

Great service and nice people

Frank Brawnson

Bought a used car, the salesman refused to do anything extra as a gratuity. This includes installing the winter tires that came with the car. Really petty used car department, would expect more from the Spinelli name...

Lucie

(Translated) Almost the worst customer service I've seen, it's awful. Extremely long wait outside before driving the car in for the meeting. It's been the second date here, and once again a very long wait. Justification, the change to the winter tire of other vehicles. With the expertise and specialization and experience they have, they should have foreseen. It's not for customers to be understanding. I highly recommend going to another Honda dealership for service or to another private garage. (Original) Presque le pire service à clientèle que j’ai vu, c’est affreux. Temps d’attente extrêmement longue dehors avant de rentrer l’auto pour le rendez-vous. Ça fait le deuxième rendez-vous ici, et encore une fois attente très long. Justification, le changement vers le pneu d’hiver des autres véhicules. Avec l’expertise et la spécialisation et l’expérience qu’ils ont, ils auraient dû prévoir. Ce n’est pas aux clients d’être compréhensif. Je conseille fortement d’aller à un autre concessionnaire Honda pour le service ou bien dans un autre garage particulier.

dariush gholami

The worst service ever , no respect for clients , they charge me for a good engine part but they used cheap one which was not good even for one month ( cheatersssss)

Adam Greenberg

Will never go back. Another dealer told me that they try dishonest tactics, so i went and saw it first-hand. I emailed the manager immediately and told him I'll never return.

Sophie

(Translated) I mentioned to Kenny over and over again that I bought my rental car and that I was not interested in trading and he continues to contact me constantly. Very disappointed with this type of behavior, only one answer should have been enough. At this point, it's harassment. (Original) J’ai mentionné à Kenny maintes et maintes fois que je rachetais mon véhicule de location et que je n’étais dont pas interessé à échanger et il continu à me contacter sans cesse. Très déçu de ce type de comportement, une seule réponse aurait dû lui suffire. À ce point, c’est du harcèlement.

Zhigilov Kevin

I highly recommend Honda Spinelli. Great staff and excellent service.

khen pastor

i recently leased a brand new honda civic 2017 with kenny sousa the service was very good. i got things for my car for free because of him, he explain everything good, great experience and friendly stuff

Maxime Ruel

(Translated) I loved my experience, they are very open and don't sell under pressure. I recommend you do business with Todd, he was very welcoming and professional (I am 23 years old and sometimes salespeople are reluctant to sell me \ rent a new vehicle, which I did not. at Spinelli Honda). A big thank you to Michel and to the whole team who accompanied me when renting my car. I came with my dog (Le gros Balou) and he was very well received. 5/5 (Original) J'ai adoré mon expérience, ils sont très ouverts et ne vendent pas sous pression. Je vous recommande de faire affaire avec Todd, il à été très accueillant et professionnel (J'ai 23 ans et parfois les vendeurs sont retissant à l'idée de me vendre\loué un véhicule neuf, ce qui n'a pas été le cas chez Spinelli Honda) . Un grand merci à Michel et à toute l'équipe qui m'ont accompagné lors de la location de ma voiture. Je suis venu avec mon chien (Le gros Balou) et il à été très bien reçu. 5/5

annie gobeil

(Translated) Great service (Original) Super service

David Lavoie

(Translated) I went on Tuesday August 15, 2017 with my mother I met a salesman who sells under pressure but when we say pressure it is really under pressure not even able to unload a car for my mother see inside the car can not see the trunk not even engine nothing nothing but pushes to the extreme for you buy a car even u entitled to a speech like what we do not need to see to buy if I could give the score of zero and well I would give it but if you want good services you find at Toyota not pressure and respect for people (Original) Je suis aller mardi le 15 août 2017 avec ma mère j'ai rencontré un vendeur qui vente sous pression mais qu'en on dis pression c'est vraiment sous pression même pas capable de débarré une voiture pour ma mère vois intérieur de la voiture peux pas voir le coffre même pas moteur rien de rien mais pousse à extrême pour on achète une voiture même u droit à une discours comme quoi on a pas besoin de voir pour acheter si je pourrais donne la note de zéro et bien je la donnerais mais si vous voulez du bon services vous trouvé chez Toyota pas pression et respect des personnes

Jonathan Hanley

Salesman I talked to was helpful and not as pushy as most I've dealt with.

Kassy Fillion

(Translated) very poor customer service (Original) très mauvais service a la clientèle

Eric Sommer

Great spot to get a car Julian helped me and didn't pressure me into anything Would recommend this place to everyone I know

youness ALAMI

(Translated) We must beware of some seller and especially the financial advisor who sold me a prolonged warranty ($ 2400 industrial alliance) that is useless .... the purchase of a 2014 odyssey opportunity ga offer me to buy a warranty to extend the original honda..as soon as i signed the financial adviser m had bad news that honda can not offer me this guarantee because the car has more than 100000 kilo..j was disappointed and he offer me the same guarantee with industrial alliance which costs me more expensive except that I have to pay a deductible of 100 $ for each repair .... after a year the coulissanr door does not open ... industrial alliance m says that it does not cover it .. ... i lost 2400 + tx for nothing ..... i do not recommend spenilli honda .... advice: avoid this dailer (Original) Il faut se mefier de certain vendeur et surtout du conseiller financiere qui m a vendue une garantie prolongee (2400$ industrial alliance) qui ne sert a rien....a l achat d un odyssey 2014 occasion le ga m'a proposer d acheter une garantie pdolonger original honda..apres que j ai signe le conseille financiere m avait porter une mauvaise nouvelle que honda ne peut pas m offrir cette garantie en raison que l auto a plusque 100000 kilo..j etais decu et il m a proposer la meme garantie avec industrial alliance qui me coute plus cher sauf que je dois payer une franchise de 100$ pour chaque reparation....apres un an la porte coulissanr ne s ouvre pas...industrial alliance m en dit qu il ne le couvre pas.....j ai perdu 2400+tx pour rien.....je ne recommande pas spenilli honda....conseil: eviter ce dailer

Muhammad Asif

Very Bad Customer service and used cars is very high priced

hallou farida

(Translated) I have just purchased a used Honda Civic LX and I am very satisfied with the service that was reserved for me, in particular Mr. Samuel Denis and his transparency in the transaction. Thank you to Honda Spinelli Lachine. (Original) Je viens d'acquérir une honda civic LX usagé et je suis très satisfaite du service qui m'a été réservè en particulier Monsieur Samuel Denis et sa transparence dans la transaction.Merci à Honda Spinelli Lachine.

rebecca caporicci

Alex Bihour is awesome! very happy with the amazing service I was provided with at Honda spinelli!

Steve Carey

Very dishonest sales staff. After buying the car, they told me Honda would call for a survey, offered me discounts for rating them 5/5, which they never followed through on

Alison Clarke

Kenny at Honda Spinelli Lachine was great! He made the buying process very easy and we didn't feel pressured. 100% satisfied. Would definitely recommend to family and friends!

Sheeba Rouleau

Be cautious if you are storing your tires with them - they will not mention nor warn you that you will have to notify them 48h before picking them up because they keep them elsewhere. This was not clear and they did not tell me this verbally at the time of the transaction and when I mentionned this, it was not well received and the customer service experience was not good on my end, very unsatisfied.

Tricia Boyce

Great..got a car!!

Sam Harbieh

Went for oil change and they recommended windshield polish which I admired.i love that they aren't pushy very friendly environment

Thomas T

EDIT: Vlad and Honda Spinelli quickly resolved my problem following the review. Honestly , the real value of my experience is 4.5 star. Vlad was amazing and provided me a great service. I also think the sales manager did a very good job in my case.

Nawell Bell

(Translated) Excellent service provided by Samuel Denis, everything was wonderful: the welcome, the service and the purchase I highly recommend ???????? (Original) Un excellent service effectué par Samuel Denis tout était merveilleux: l’accueil le service et l’achat Je recommande fortement ????????

Edlyn Weekes

They were professional and attentive to my needs especially Kenny Sousa, I purchased my second vehicle. If you have an issue, they quickly respond to your needs.

Elias Lolei

my experience with the service department has been terrible. The agent I spoke to was not aware of a promo that is available on the website. And even when I asked for that promo on the website, i never got a call back. its been 3 weeks now.

yutong chen

Professional good customer service. I’ll go there next time when I want to change a car.

Suraiya Nakhuda

Overall really unprofessional. Kept my husband and I waiting for an hour only to tell us that they had sold our car while we were waiting. They said they had called me but I never received one and I called that morning to confirm my appointment. Just very disappointing.

Jeannine Fernandez

(Translated) Excellent customer service (Original) Excellent service à la clientèle

Muhammad Shoukat

Very happy with the purchase of our black Lexus RX450h from Spinelli Honda. We drove from Mississauga to Montreal to buy this car on a Saturday. By the time we got there at 4pm it was already closing time from them but Mr. Cosmin stayed with us till 6pm and made sure we got the deal everyone was comfortable with. He is genuinely a nice person. He was even kind enough to give us directions to some of the places to visit in Montreal. The car was delivered as promised with excellent detailing and even had the new car smell. I really thank you Mr. Cosmin for listening to us, working with us, and for making this the buying experience one of the best I have had so far. I definitely would like my next vehicle purchase to also be from Spinelli Honda and I look forward to dealing with Mr. Cosmin Birau again.

Maude Chevrier

(Translated) I loved my experience at Spinelli Honda. I bought a used car there and the service was impeccable! I was very well advised and they respected my requests. The staff were very friendly. I therefore recommend this dealer if you are looking for a vehicle. (Original) J'ai adoré mon expérience chez Spinelli Honda. J'y ai acheté une voiture d'occasion et le service fut impeccable! On m'a très bien conseillé et ils ont respecté mes demandes. Le personnel était très aimable. Je vous recommande donc ce concessionnaire si vous vous cherchez un véhicule.

Marjorie Agustin

A week ago, I and my husband just bought a used Honda CRV 2015 with low mileage at Spinelli Honda and we are enjoying it so far. They have very nice and very warm staff. Thanks to one of their sales representative named Mr. Cosmin Birau whose very helpful and even gave us free winter tires and one time free oil change. It was a great visit. This place is highly recommended.

Tanya Benedetti

Friendly service and they answer all my questions.

Angelo. bv v Ortona

The persons I dealt with John Christopher and Frederick We're very knowledgeable Of their work Keep up the good work

Saliou Thiam

(Translated) It's just wonderful. The welcome, courteous staff and quality service. I bought a car there last week and I take this opportunity to say a big thank you to the whole team. With Spinelli c quality at the best price (Original) C juste merveilleux. L'accueil un personnel courtois et un service de qualité. J'y ai acheté une voiture la semaine passée et j'en profite pour dire un grand merci à toute l'équipe. Avec Spinelli c la qualité au meilleur prix

Anastasiia Iaroshenko

Worst service ever! I brought them my car to change the tires. They changed the tires and strangely enough replaced one of the alloy valve stems with cheap rubber stem and removed the pressure sensor from the wheel. When I came back to the dealership to inquire why they changed the stem they said that it was not them. They invented the story that someone else did it before. As a result I have "different" valve and the TPMS sign on my dashboard. Dealership refused to resolve this issue. Stay away from this dealership. A follow up... After calling a phone number that they left at the bottom of the review I had to listen to the same old story that I did not see the sign TPMS for the past 8 months, they again insisted that the alloy stem was changed previously by myself, but I did not remember about it. According to them they never replaced the aluminum valve with a brand new rubber one, which I have in my car since last visit to them. A pressure sensor also mysteriously disappeared from the wheel after this visit. There is too much mystery at this place. As I said before Honda Spinelli Lachine is not trustworthy and try to avoid it at any cost.

Mare Balco

(Translated) Very good ???? (Original) Très bonnes ????

SAMIR Harbieh

just bought a car from them and i have to say from a previous experience they care about knowing what you want and what is ur budget and they dont push you or try to upsell products in a way you feel getting ripped ..special thanks to Tony, Michel, Joanine and Mode who made my delivery day easy ..great team

Paul L'Esperance

I leased a car in December of 2021, a very difficult time to even find vehicles, let alone for a good price. I met Pedro Simons at Spinelli Honda Lachine and he was able to get me into the vehicle I was looking for, within my budget. It's rare to find honesty and transparency in car sales, with Pedro and the rest of the team, you'll have it. Recommended.

Olliver Frost

The used car department stay true to their word. Last year I purchased my Accord and through no fault of their own I had to make several trips to the service department. In the end the used car sales team apologized and promised me a complete car wash inside and out as well as a wax. On their word (nothing in writing) one year later I went back and Cosmin Birau ensured 100% satisfaction! The car looked great when they were done! I would not hesitate going back to see Cosmin for my next purchased. Two big thumbs up to Cosmin Birau & Gabriel Petrulian

Cristina grosu

Avoid if you don’t want to get screwed. This dealership is full of crooks. I made a 500$ deposit on a used Honda Pilot(32K$) conditional to test drive, as the car wasn't available at the time).I came for the test drive the next day and the seller told me that the car has been sold to someone else (one of his boss friends).They still kept my deposit for few days. and no apologies whatsoever. So just forget about it.

Tuly Schwertz

worst experience ever the whole place is like a ship without a captain everyone is just thinking about there commission and screw the customers.....there is other great Honda dealers around don't waste your time!!!! this is a place witch you can loos TIME and MONEY at the same time

Zev Deutsch

If you are looking for Good Fast service and Great Deals you are in the right place, Just Drove out with my new Car and got a Great Deal with my sales rep Pedro.

dominic tremblay

(Translated) It's a shame that we can only give 5 stars because Amy Miron sales merit double! Although the Honda I was looking at did not end up being the car for me this time, I leave Spinelli EXTREMELY impressed by Amy's service and approach to sales. If you want to go around a vehicle and look at the options to buy with a sales associate that makes the experience pleasant to the best of lamentable, I highly recommend you come meet Amy and discover a Honda, it's maybe the car for you !! (Original) C'est dommage que on peut seulement donner 5 étoiles car Amy Miron au ventes en mérite le double! Bien que la Honda que je regardais n'a pas fini par être la voiture pour moi cette fois-ci, je quitte Spinelli EXTRÊMEMENT impressionné par le service et l'approche au ventes de Amy. Si tu veut bien faire le tour d'un véhicule et regarder les options à l'achat avec un associé des ventes qui rend l'expérience agréable au mieux de lamentable, je vous recommande fortement de venir rencontrer Amy et découvrir une Honda, c'est peut être la voiture pour vous!!

Patricia Carriere-Garwood

(Translated) Here is my story, I bought the car before it was even ready (which is why I give so many stars ... because they sold it to me before it was posted and that I greatly appreciate. ) I absolutely wanted a Honda Fit Ex .. let's face it they are rare! In short, I come from Sherbrooke to go to Spinelli. The seller gives me the history of the car and agrees that I go and see it even though it is not yet ready ... It has scratches all over the place ... but it will explain to me that all the yellow marks on the car will be where they will perform repairs. Without problem so far I trust them and sign my contract. One day before getting my car I think of writing to the seller to send me pictures, surprise it is not the same seller who helped me that day but the one who answered the phone ! He sends me pictures and takes the trouble to .... zoom in on the apparent scratches (see below) that I had been promised they would be erased. Misery ... clearly not! So I call and he apologizes telling me that they will do their best to fix what I see while remaining polite. He sends me back pictures the same day, the door looks COMPLETELY NEW. I am endlessly happy what a good service ... So I accept and drive from Sherbrooke to Lachine with excitement. I get there and the famous door has several scratches that they only covered with a pencil ... The scratch on the handle is still there ... several spots of paint missing on the door .. . which of course ... will rust the car shortly. I am disappointed I express my dissatisfaction and Gabriel the Sales Director receives me very stupidly by saying to me in a dry tone "If you don't want it we'll sell it anyways, they sell super fast and you can still release the contract " After discussion it was concluded that I had to RETURN to Spinelli to get a free color corrective pencil, really? I live in Sherbrooke, I understand that it is a used car, that it will have its imperfections that I accept with great pleasure ... But to show me photos or it does not appear at all? To be told that the entire door should be removed and what is ridiculous what I'm asking? .. Really ... Very very disappointed with the service I got. On the other hand, I love my car and I have nothing to say, but after paying so much for a vehicle and being told that repair there will be ... It's completely disappointing (Original) Voici mon histoire, j'ai acheté la voiture avant même qu'elle soit prète (raison de pourquoi je donne autant d'étoiles... parce qu'ils me l'ont vendue avant qu'elle soit affichée et ça, je l'apprecie grandement.) Je voulais absoluement une Honda Fit Ex.. on va se le dire elles se font rare! Bref, je viens de Sherbrooke pour aller chez Spinelli. Le vendeur me donne l'historique de la voiture et accepte que j'aille la voir malgré qu'elle ne soit pas encore prête... Elle a des egratignures partout... mais ca va ont m'explique que toutes les traces jaunes sur la voiture seront ou ils effecturons des reparation. Sans problème jusqu'ici je leur fait confiance et signe mon contrat. Une journée avant l'obtention de ma voiture je pense a ecrire au vendeur pour qu'il m'envois des photos, surprise ce n'est pas le meme vendeur qui m'a aidé cette journée la mais bien celui qui avait repondu au telephone! Il m'envois des photos et prend la peine de.... zoomer sur les égratinures apparentes (voir-ci bas) qu'on m'avait promis qu'elles seraient éffacées. Misère... clairement pas! Donc j'appel et il s'excuse en me disant qu'ils vont faire de leur possible pour réparer ce que je vois tout en restant poli. Il me renvois des photos la journée même, la porte m'a l'air COMPLETEMENT NEUVE. Je suis heureuse sans fin quel bon service... J'accepte donc et conduis de Sherbrooke a Lachine avec excitation. J'y arrive et la fameuse porte à plusieurs égratignures qu'ils ont seulement recouvertes à l'aide d'un crayon... L'égratignure sur la poignée y est encore... plusieurs spots de peinture manquant sur la portiere... qui evidement... feront rouillés la voiture sous peu. Je suis déçue j'exprime mon mécontentement et Gabriel le Directeur des ventes me reçois très bêtement en me disant d'un ton sec "If you don't want it we'll sell it anyways, they sell super fast and you can still release the contract" Après discussion on à conclu que je devais RETOURNER chez Spinelli pour obtenir un crayon correctif de couleur gratuitement, vraiment ? J'habite a Sherbrooke, je comprend bien que s'est une voiture usagée, qu'elle aura ses imperfection que j'accepte avec grand plaisir... Mais me faire montrer des photos ou ca ne parait pas dutout ? Me faire dire qu'il faudrait enlever la portière au complet et que s'est ridicule ce que je demande ? .. Vraiment... Très très déçue du service que j'ai eu. Par contre, j'adore ma voiture et je n'ai rien à dire, mais après avoir payer autant pour un véhicule et s'etre fait dire que réparation il y aura... C'est completement décevant

Ruxandra Oancea

Very good experience at this dealership! If you would like to buy a car there ask for Samuel, he is well informed, very nice and trustworthy. He was always ready to respond promptly to any question I had, and also he replied in time to the emails. Highly recommended!

Emmanuel TENE

(Translated) Very welcoming staff (Original) Très accueillant le personnel

Myriam Dubé

(Translated) Super service and very professional employees! (Original) Super service et employés très professionnels!

Philip Ferreira

Great service friendly, not pushy on trying to sell you things that you don't need. Professional, well oiled machine ????

Aleksander Roldugin

Too bad it maxes out at 5 stars, I would have gave so much more to Spinelli Honda.. You really feel welcomed as if you’re a member of their family. My salesmen was Pedro Luis Simons.. He’s NOT a salesman that’s there just to make $$. He really cares about every single one of his customers. Thank you so much Pedro . Thank you so much Spinelli.

Jonathan Brabant

(Translated) Very, very, very bad service once bought it is packed from you other your calls for an interview tell its busy chatting behind the arrogant phone it's just a 2013 bin yes I paid 38000 your civic osti and I took a warranty of $ 2,500 extension of 7 years and 160,000 which has no guarantee from me you opening rust after 3 years not even below the rubber its all taken to change it had to call honda canada 10 times to solve the problem and had spinelli trying to mévité not to change I do not recommend to anyone to deal with saving you by running badly honest and bad times I would even have mi 0 star if I could have been able in addition to he was called back to try to sell me their tank could never fake 4 star (Original) Très très très mauvais service une fois acheté il se coliss de vous autre tes appelles pour un entretien y dise son occupé a jaser en arrière du téléphone arrogant c'est juste un 2013 bin oui je l'ai payer 38000 ton osti de civic et jai pris une garantie de 2500$ extension de 7 ans et 160000 qui a rien de guarantie dessu rise de moi toi ouvrant rouille après 3 ans meme pas en dessou du rubber sa tout prit pour le changer ya fallu jappel honda canada 10 fois pour règle le problème et eu spinelli essayais de mévité pour pas changer je ne recommande a personne se dealer sauver vous en courant mal honête et mauvaise fois j'aurais même mi 0 étoile si j'aurais pu en plus il on du front me rappelé pour essayer de me revendre leur char pu jamais fake 4 étoile

Katrina Weary

The service department staff is very friendly and professional, I would not trust my car with anyone else.

Lung Chan

bought a used car there, very dishonest dealer, lot of rust but hide it with some kinda of paint. that paint has gone away now. Very dishonest dealer, never will back there neither my family. If you are going just don't be naive like me thinking it's a big dealer and they are honest. Anyway I will never go back there.

Linda Nguyen

I want to thank Cosmin and Joanie for making my car purchase a success! I would definitely recommend Spinelli Honda to my friends and family. I got a good deal on 2016 Honda Civic Ex and it was still in pretty mint condition and the mileage on it was fairly low. Their customer service was superb!

munira ahmd

So pleased with the service from one of the sellers (Kamren) had a great experience working with him!!

Anthony Nobile

I recently leased a brand new Honda with Kenny Sousa - the service was impeccable, quick, courteous, and overall an enjoyable experience compared to other dealers I visited. The high level of knowledge represented was apparent throughout the process. I was guided through several vehicles, plans, and add-ons that were the right fit for me and as of today, I'm happy to say that I'm driving off in my brand new Honda! I definitely recommend Kenny Sousa and the Honda Spinelli team if you're in the market for a new car.

Mia Matoga

EXTREMELY upset about the service provided. Had an appointment booked however we missed it due to insane traffic on the highway 20. We sat in 45 mins of traffic trying to make our appointment. By the time we get there it was 20 minutes until closing - the receptionist went to ask someone to help us - no one could. Very funny because I saw one person sitting down watching the FIFA World Cup, and the others all chatting together. Don't be open until 4pm if you actually close much earlier than that. No one would even TALK to us!!! Definitely lost our business.

Denis Lafrance

(Translated) Very good service with Mathieu lafrance (Original) Très bon service avec Mathieu lafrance

Christine Ellis

Staff great at Spinelli Mazda Didn't buy a car though.

Pierre-Luc Couture

(Translated) Very nice team !!! A welcome worthy of the biggest in the industry! (Original) Très belle équipe!!! Un accueil digne des plus grands de l'industrie !

Chantal Rousseau

(Translated) Wow what an outstanding service. Thanks to Antoinetta Taddeo for the excellent service. Thank you Myriam Gosselin for the explanations on guarantees and insurance and thank you to the young lady, whose name I forget, who took care of us during the delivery of the vehicle. Very good team, great professional service, I will definitely recommend this dealer to my friends. Congratulations to the whole team (Original) Wow quel service hors pair. Merci à Antoinetta Taddeo pour l'excellent service. Merci Myriam Gosselin pour les explications sur les garanties et assurances et merci à la jeune dame, dont j'oublie le nom, qui s'est occupée de nous lors de la livraison du véhicule. Très bonne équipe, super service professionnel, je recommanderai sans aucun doute à mes amis ce concessionnaire. Bravo à toute l'équipe

lilybety Lee

Not thrilled. My husbands car is nice and he is leasing for a good price but every time he goes in they make a mistake, like he gets sent a message that he has a free oil change and they try and charge him. He dropped the car off for change of tires and oil change at 10am this morning. He was told it would be ready by 12pm or around there. Its 330pm right now and my husband called 15 mins ago to be told "well i dont know what they told you this morning but we are just working on your car now...He has to pick up our son at daycare. Just not impressed, dont say anything if you cant deliver, let us know you are really busy, call and tell us you are running late. COMMUNICATION PLEASE! updated , its now 4pm and still no call to get the car. there is a reason people take an appointment

Marie-eve Allard

(Translated) Wow what service !! I tried several dealerships for a lease transfer and no one called me back. A huge thank you to Joanie Long for their outstanding service, their proactivity, their listening to ensure that the service is up to the expectations of their client. (Original) Wow quel service !! J'ai essayer plusieur concessionnaire pour un transfert de bail et personne ne me rappelait. Un énorme merci a Joanie Long pour sont service hors du commun, sa proactivité, son écoute afin de s'assurer que le service soit a la hauteur des attentes de son client.

Audrey L

(Translated) Councilor Cosmin Birau was very professional. He was able to advise me and took the time to answer all my questions. I am satisfied with his service and I recommend him to you. Thank you Spinelli Honda and Mr. Birau! (Original) Le conseiller Cosmin Birau a été très professionnel. Il a su me conseiller et a pris le temps de répondre à toutes mes questions. Je suis satisfaite de son service et je vous le recommande. Merci Spinelli Honda et M. Birau!

Sam Vicenzo

wanted to purchased a used vehicle, waiting for a call back for my trade in value.......never got the call. Not worth it.

Khalil N

(Translated) The worst Honda dealership. They do not answer emails and return messages! I wanted to transfer my rental and finally we went to another dealership. Following an inspection, they said one of the calipers needs to be changed. I did not trust as I had already done an audit at Canadian Tire. I take it to my mechanic and everything was working perfectly fine! (Original) Le plus pire concessionnaire Honda. Ils répondent pas les emails et retournent pas les messages! Je voulais transfer ma location et finalement nous sommes partis chez une autre concessionnaire. À la suite d'une inspection, ils ont dit l'un des étriers doit être changé. Je n'ai pas fait confiance car j'avais déjà fait une vérification chez Canadian Tire. Je l'amène chez mon mécanicien et tout fonctionnait parfaitement bien !

Carlter Picmor

Philippe A+++++ service

Josue Timothee

(Translated) VERY BAD EXPERIENCE! Boss really not talkable. Take your money and do not want to pay you back. TO AVOID !!!! (Original) TRÈS MAUVAISE EXPÉRIENCE! Patron vraiment pas parlable. Prend votre argent et ne veut pas vous rembourser. À ÉVITER !!!!

Noel N

Awesome service

Claudia Mendoza

Very nice, Joe is always super nice which makes my experience always very enjoyable.

Bahaa Abu Baker

Wonderful exxperience with amazing customer service dealing with a professional agent as Samuel gave me the reassurance and guidance

Алексей Оборин

(Translated) Was in the cabin Honda chose a 2015 Volkswagen Golf car on credit. Salon employees had to make a loan application to the bank and call me back on the result. But I did not wait for the call. (Original) Был в салоне Honda выбрал машину фольксваген гольф 2015 года в кредит . Сотрудники салона должны были сделать заявку на кредит в банк и мне перезвонить мне по результату . Но я так и не дождался звонка.

marlow Turansky

Staff are super helpful and nice

dominic005

(Translated) We bought a Honda CRV with Kenny Sousa and we are very satisfied. Kenny was very friendly, attentive and the transaction was easy. In short, the process was pleasant from start to finish. Thanks to the whole team! (Original) Nous avons acheté une Honda CRV avec Kenny Sousa et nous sommes très satisfait. Kenny était très sympathique, à l'écoute et la transaction c'est fait facilement. Bref le processus à été agréable du début à la fin. Merci à toute l'équipe!

Kristopher Czartoryski

Got really good money for my trade. The transaction went very smoothly and the manager was very transparent. Highly recommend. Thank you Cosmin for my new CRV. Best car ever!

Marc andré Morin

(Translated) I like the service I receive at spinelli. (Original) J'aime le service que je reçois chez spinelli.

haiqi liang

Horrible. They do not want to match price from another dealer. Their 'price guarantee' is a scam.

Pascual Terlizzi

Very good attention.

catherine audet grondin

(Translated) Super good advice, we loved our saleswoman Maud. She was listening and took the time to explain everything to us. We definitely recommend! (Original) Super bon conseil, on a adoré notre vendeuse Maud. Elle était à l’écoute et a bien pris le temps de tout nous expliquer. On recommande c’est sûr et certain!

Valeria S

I leased my Civic at Spinelli. I would recommand this dealer, they have a friendly people and a team that truly works together. My sales representative was Todd Billo. He was very understanding, easy to reach and he made sure the monthly payment would fit my budget. Ask for him when you pass by! Thank you for a great experience. Also, their receptionist Marie-Ève is gold. Cheers :) Edit: service department complete rip-off! Brought my car for the first visit at 10 months and was told manufacturer recommends i change 5 things, including brakes (12 000kms).

Patisserie Les Tuileries

I had my best experience buying a car at Honda Spinelli. From the moment I walked in, I was treated with superior customer service. I am extremely happy with my new Honda CR-V. The whole process was quick and smooth. A big thanks to Angelique and Michel for their awesome service.

Amandeep Mann

Parts service is great, but the receptionists definitely need better customer service skills.

Tim Lam

Appointment at 12:30 for change of 1 tire (flat), still waiting in the waiting room at 1:27pm now. Unbelievable, it toke an hour and I am still waiting.

Julia Thompson

Julian Sayegh helped me find the perfect car for a great price! He gave great service, and it is clear he really values his customers. I strongly recommend his sales expertise for anyone shopping for a Honda.

Chakib

(Translated) Spinelli Honda was my first choice for my new Honda. I have visited several Honda establishments, Spinelli is the only one that gave me a good price and the most competitive. Thanks to Kenny who listened to my many questions. his professionalism and his experience. Really very happy with my choice (Original) Spinelli Honda a été mon premier choix pour ma nouvelle Honda. J'ai visité plusieurs établissements Honda , Spinelli est le seul qui m’a donné un bon prix et le plus concurrentiel. Merci a Kenny qui a été a l'écoute de mes nombreuses questions. son professionnalisme et son expériences. Vraiment très heureux de mon choix

Cristian Urdareanu

(Translated) Excellent experience at Spinelli Honda we bought a Honda Crv and the staff went above and beyond thank you. (Original) Excellente expérience chez Spinelli Honda nous avons acheté une Honda Crv et le staff s'est surpassé de à à z merci.

Ashley

I bought a 2013 Civic and was told it was a lease return from their own Spinelli customer and all maintenance was up to date with an inspection to back it up. The first thing that threw me off was the Honda Laval manuals and business cards in the glove box, but that was the least of my worries. I let that go, went home that night in my new car, tried to park in the driveway and the car kept rolling back, the parking brake was completely dead. The next morning I noticed in the day light that the car was filthy with dog hair in the back seat that definitely should have been vacuumed before reselling the car. I took the car around the block to see if anything else was acting up in it and realized the sway bar link in front needed changing. I called the dealership to tell them all this needs fixing and they agreed to take a look, they said they will adjust the hand brake cable. The advisor even told me it was normal that the parking brake was loose like that and I wasn’t pulling hard enough. But to my surprise it was not the cable, they had to change the whole caliper. I went home after these repairs took place with a really bad feeling about this place but it didn’t matter because I finally got the car back in better shape, and to my surprise 3 days later on my way to work the exhaust snapped in 2! I still never got a copy of what was supposed to be a 55 point inspection, but if brakes, suspension and exhaust are not on that list its pretty useless! I have zero trust for this dealership

daniel zhang

Free coffee,hot drinks and wifi

Sebastien Kabbani

(Translated) I go to this dealer to do maintenance on my car for several years and I have always been satisfied with the service! (Original) Je vais à ce concessionnaire pour faire l'entretien sur ma voiture depuis plusieurs années et j'ai toujours été satisfait du service!

Anthony Delavaud

best place if you want to get the most for your money and all your questions answered i am really happy with my purchase i really want to thank Suzane ! she is really the reason why i got my CRV

Pierre Jaeger

Excellent service from Alex Bihour at Spinelli Honda. Highly recommended!

Pierre-Luc Desrochers

Honest and professionalism is top notch. Can't ask for more. Had a great experience overall.

Raymond Copada

Needed a new car as my current car was slowly dying. Went to Spinelli Honda and met with Cosmin and Gabriel. I told them what I needed and at what price range I could afford. They gave me a few offers. All of what they had offered were very satisfying to my car and financial needs. These guys really listen to what the customer needs and wants. Also, I want to aknowledge the help of Joanie for the good financial advice and for the good recommendation about car insurance companies. Overall, I am very satisfied with the car and with the service this Honda dealership has to offer!! Thanks guys!!!!

Dwight Nandoo

The young gentleman that helped us was so respectful and knowledgeable.

Khan Amjad

Wayyyy overpriced vehicles! My parents got ripped off here. Never buy used cars from here

Joane A

Alex Bihour was a great help! He took the time to answer all my questions and made sure I got the best car at the best price. Highly recommend him as your sales advisor! Thank you Alex

P Radu

great service. friendly stuff

kim routhier

Extremely professional,friendly and well informed. Great deal seamless process. I have been going there for 20years

Nathalie Rodriguez

I want to different dealerships but every time I was denied because of my credit problems but in Spinelli Honda , Alain that works in the 2 second chance department got me approved with zero cash down for a nice civic . He even got me 12.49% even if I had a bankruptcy that is not even finish yet .Thanks again m.Alain Renaud

Neelam Karmali

I was served by Todd! Perfect service got everything I wanted super fast !

Stefan Baca

(Translated) Excellent service with Kenny and Angélique everything was A1. (Original) Excellent service avec Kenny et Angélique tout a été A1.

Mounya Iklid

(Translated) I really appreciate my customer service! Thanks again to Joanie who gave me a lot of good advice! I am satisfied and I recommend spinelli Honda for the courteous, professional and transparent service! (Original) Jai beaucoup apprécier mon service client! Merci encore a Joanie qui ma donné plusieurs conseils judicieux ! Je suis satisfaite et je recommande spinelli Honda pour le service courtois, professionnelle et transparent !

Andrée Coutu

(Translated) Excellent service. (Original) Excellent service.

Annalisa Hernando

Great customer service. Kenny Sousa is always willing to listen to his customers need & does his best to meet them as well. Highly recommend this dealer.

Timo Kalimerris

excellent and friendly service kenny is the man to see for a new honda help me alot with getting my new car

Elsa Bridgeman

Staff are very professional friendly and they work with u not waiting to long i like thux place

Angelo Santini

Good service and fair prices.surprisingly for a dealership

Jimmy C.

I didn't buy a car because I changed my mind and guess what... I didn't feel bad about it and the seller didn't change his mood because of it. 0 pressure to buy, nice service, very "human" and you don't feel like they only want your money. When I'll buy a car I'll for sure return here even if it is far from home.

Prashant Tiwari

The worse experience I have with them. Specially with agent Pedro Simons. I have spent two hours to get there. This agent took only 4 mins to gether my information. After that he stood up and said "I do not sale the used cars and if you want to see them, you need to book a second appointment, thank you" I was shocked and felt that how come he judged me in 4 mins. I already mentioned my requirements when I called them for appointment. He may felt that I could not buy a car. I was like dude, hang on.

Mylaine Girard

(Translated) Excellent service !!!!! I recommend this dealer 200% !!!! My salesperson kenny and his colleague Joanie my advisor in a flawless manner !!!! Well done !!! I am very satisfied thanks again (Original) Excellent service !!!!! Je recommande ce concessionnaire a 200%!!!! Mon vendeur kenny ainsi que sa collègue Joanie mon conseiller d’une manière irréprochable!!!! Bravo !!! Je suis très satisfaite Merci encore

A C

I was there this morning, like usual my experience was DISGUSTING, it takes one hour wait before they discuss what you need as repairs, then you wait to get a lift home, as I was at home one of the service people the took care of me called me and said I needed to spend another $1000 dollars to fix my brakes, I course I was astonished when my car is two and half years old and standard, so I told him to leave my car alone and I will take care of it, a little later the same expertise called me back and said oh I read the wrong work order, and everything was ok, I am just wondering if I said yes would I have charged the same, I only say this because one year and a half ago my daughter was looking for a new car, and this adventure the salesman try to STEAL yes STEAL $300 dollars off her for a deposit less than 2 days, I have leased Honda’s for a long time but yet to lease one from honda Spinelli, I just bring it there for repairs out of convenience it is close to my house, but with things like this all the time I think my time with Honda family will end with this last lease, they even bother you about the cabin filter when I looked in my glove box after I got my car back and nothing was moved, if you really want a honda that is your choice, but I am finished.

Amandeep singh GREWAL

Very good

Natalie T

Always rushing to get you in and out for service. Generally keep me waiting hours for basic things. Never give the right time estimate for car to be ready. Traffic to get there is always terrible. Honestly regret buying my car here.

OMAR BOUFAJRELDIN

Great service again with Honda Spinelli my second car , big thank you to sales men Pedro Simon very profesional :)

Ricardo Seales

Good

Sean Kelly

We just bought a used car from Honda Spinelli. The service was fantastic and the advise we got was very helpful. Dorothee did a super job explaining all our options and answered all our questions. We would recommend her and the dealership to everyone

Albert Chan

I love my 2016 Honda Accord Touring V-6, so it is very important to me that i have service technician that I can trust working on my car. i have dealt with many service technicians in my lifetime that are not experienced and have a terrible attitude. For anybody bringing your car to Spinelli Honda Lachine for the first time. I would highly recommend asking for "Philippe Cardinal". He has great knowledge of cars, he will explain in detail every aspect of your car that needs work to be done and will take care of you until the job is done well. He is absolutely amazing.

Regis Maltais

Good service, nice waiting room, you asked to be bring to your work or at your home if necessary

Alexis Alexis

The best customer service!!

Sabrina Tassone

Great service from the fiance depart. Took the time to answer all my questions and recommended the products and services really tailored to my needs. Thank you!!!

Erick L

It was supposed to be two weeks to get my new car. It took two months, and had to choose a different color. Then they sent a check with the wrong amount for my trade-in car. Now there's a piece falling off my new car and they won't even look at it under warranty. EDIT after owner's comment: I did call, and showed up as well. When I called again, the guy I met said the piece falling was full of mud, which was a blatant lie. I went to my old mechanics and he fixed the problem at no charge under 2 minutes.

Stéphanie RL

(Translated) This is a message of thanks to the entire Spinelli Honda team in lachine, from reception to mechanics and especially to Joe Trezza. To make a long story short, I bought a 2013 CRV from a dealership other than Honda. So I cannot have a bias for Spinelli Honda because I did not buy my vehicle there !!! But I challenge you to find better quality service than that !! Especially nowadays having respectful and honest service in a garage !!! They treated me as if I had bought from them and that from the beginning, let me explain: I had my truck inspected before buying it and I was very satisfied. A year later small engine problems, nothing serious but tiring. They took care of me immediately and the issue was resolved a week later thanks to their team member. I guarantee that my next vehicle purchase will be from SPINELLE HONDA DE LACHINE because they have all my CONFIDENCE. THANKS AGAIN !!! David Nascimento (Original) Ceci est message de remerciement a toute l'équipe de Spinelli Honda de lachine, de la réception aux garagiste et spécialement a Joe Trezza. Pour faire une histoire courte, j'ai acheté un CRV 2013 dans un autres concessionnaire que Honda. Donc je ne peux avoir un parti pris pour Spinelli Honda car je n'est pas acheté mon véhicule la bas!!! Mais je vous met au défi de trouver un meilleur service de qualité que ça!! Surtout de nos jours avoir un service respectueux et honnête dans un garage!!! Ils m'ont traité comme si j'avais acheté chez eux et ça depuis le début, je m'explique: j'ai fais faire une inspection sur mon camion avant de l'acheter et j'ai été très satisfait. Une année plus tard des petits problèmes de moteur, rien de grave mais fatiguant. Ils m' ont pris en charge immédiatement et le problème a été résolue une semaine plus tard grâce au membre de leur équipe. Je vous garantie que mon prochaine achat de véhicule sera chez SPINELLE HONDA DE LACHINE car ils ont toute ma CONFIANCE. MERCI ENCORE !!! David Nascimento

c letourneau

(Translated) Excellent welcome and service from the technical adviser Camille. Fast and courteous work of Keith. Very competent people. Thank you! (Original) Excellent accueil et service de l'aviseur technique Camille. Travail rapide et courtois de Keith. Des gens très compétents. Merci!

Nicolas Lanthier

(Translated) great service from the saleswoman Antonietta Tadeo very courteous and professional I recommend people to do business with her at sppinelli honda =) (Original) super service de la vendeuse Antonietta Tadeo tres courtoise et professionelle je recomande les gens de faire affaire avec elle chez sppinelli honda =)

romain gouffe

(Translated) very bad experience, twice for a used car no seriousness after buying several vehicles in the spinelli group, well it's over (Original) très mauvaise expérience, deux fois pour un véhicule d'occasion aucun sérieux après avoir acheté plusieurs véhicules dans le groupe spinelli, eh bien c'est fini

Romanticsman

Expensive labour costs but the workmanship is excellent, so it's mostly a good deal. Friendly staff though I feel like I am sometimes being rushed, especially when explaining details of the repairs or work that was or will be done. The stress of the staff is sometimes passed on to the customer by talking fast and hastily. Tire change price from summer to winter and back is insanely expensive! I will consider getting my tires changed elsewhere from now on.

leo John

I paid $ 500 and booked CRV but I changed my mind and went back to them for reimbursement. No luck. They would not give back the deposit. be careful when you deal with them

Jasmyn Jin Lawton

Genuinely great service all around. From the sales to the service centre it has been great! The sales group, especially Julian, are attentive and willing to spend the time with you. Furthermore they give great information on their cars and are willing to go above and beyond. I highly recommend Spinelli Honda and the Spinelli Group for anyone looking to buy a new or used car.

Shahla Khosrawi

(Translated) very bad service, I never go back to their garage. very bad follow-up from their management too, it's Yrkkkkkkkkkkkkkkk (Original) tres mauvaise service, je ne retourne plus jamais a leur garage . tres mauvais suivi de la part de leur direction aussi ,c'est Yrkkkkkkkkkkkkkk

Mehmet Haxhija

(Translated) Not at all satisfied.In March 2017 I bought a new 2017 Honda HRV car and a year and a half later I had an oil leak. Three days after the problem with the rear shock absorbers. I went to the dealership and they fixed the problem and told me this is stuff happening. Do you find it normal to have such problems on a new car with which I have only done 12000km? I take the car with me and a few days later while driving there is a kind of vibration on the driver's side. I go to the dealership again and the person there takes the car for a ride to try it out and he also finds that there is something wrong. They say some plastic parts in the car weren't secure and they "fix" the problem. A week later, another oil leak. So they tell me that there is another problem between the two engine blocks and to leave the car for 10 days at their place for repair. I let them know that I am very unhappy with it all, that I have lost confidence in this car that I think I had a lemon. Is this a new or used car that I have had? I'm asking for a new car. All I get as a response again is that it's things that happen. No, I don't find that all of these are normal things that happen. I do not recommend this car. Mehmet Haxhija (Original) Pas du tout satisfait.En mars 2017 j'ai acheté une voiture neuve Honda HRV 2017 et on an et demi après j'ai eu une fuite d'huile. Trois jours après problème d'amortisseurs arrière. Je suis allé voir le concessionnaire et ils ont réparé le problème et m'ont dit c'est des choses qui arrivent. Trouvez vous cela normal d'avoir de tels problèmes sur une voiture neuve avec laquelle j'ai fait seulement 12000km? Je prends la voiture avec moi et quelques jours après en conduisant il y a une sorte de vibration du côté conducteur. Je vais voir le concessionnaire à nouveau et la personne sur place prend le voiture pour y faire un tour pour l'essayer et il trouve aussi qu'il y a un truc qui ne va pas bien. Ils disent que certaines pièces en plastique dans la voiture n'étaient pas bien fixées et ils "réparent " le problème. Une semaine après, de nouveau une fuite d'huile. Alors il me disent qu'il y a un autre problème entre les deux blocs du moteur et de laisser la voiture 10 jours chez eux pour réparation. Je leur fait savoir que je suis très mécontent de tout cela, que j'ai perdu confiance dans cette voiture que selon moi j'ai eu un citron. Est-ce une voiture neuve ou usagé que j'ai eu? Je demande une voiture neuve. Tout ce que je reçois comme réponse de nouveau c'est que c'est des choses qui arrivent. Non je ne trouve pas que tout cela soit des choses qui sont normales et qui arrivent. Je ne recommande pas cette voiture. Mehmet Haxhija

rudy rudy

(Translated) Very bad service !! Arrogant and liar the director of used vehicles M Gabriel! I went to a Spinelli group dealership to have no problem with my car. I paid $ 6,800 for a CRV 2003 a week ago because I do not have the time to spend my time in a garage. Now the AC does not work, the brakes on 4 wheels are to change, the catalyst has just broken .... All in 5 days! So over 2000 $ of repair .... Congratulations to you Mr. Gabriel Petrulia to break the reputation of your dealer (Original) Très mauvais service !! Arrogant et menteur le directeur des vehicules d occasion M Gabriel ! Je suis aller à un concessionnaire du groupe Spinelli pour pas avoir de probleme avec ma voiture . J ai payer 6800$ pour une CRV 2003 il y a 1 semaine car je n ai pas le temp de passer mon temp dans un garage . Maintenant le AC ne fonctionne pas , les freins au 4 roues sont à changer , le catalyseur vient de brisé .... Tout ça en 5 jours ! Donc plus de 2000$ de reparation .... Bravo à vous M Gabriel Petrulia pour briser la réputation de votre concessionnaire

Andrei Dicusara

Exceptional shopping experience. Very good attitude. Thank to Michel, Myriam and Maud

Mo Hassan

Good service

Chantal Geoffroy

(Translated) We have a rental mazda spinelli return on August 18th. We went to Spinelle Honda three weeks ago. We bought and signed a contract for a 2018 blue Honda civic Hatchback. The seller told us that there are three in Quebec and that he will receive it in 5 days. After 10 days no news. We call the seller, he is ill and another day he is absent pcq it is his birthday. We get a call 9 days before the end of the rental that he was supposed to buy back to tell us that he has no blue and that the color is not important because when you are sitting inside we can't see the color! Ha! Ha! He told us that he received a blue Honda with 500km on the clock and that he called us and that there was no answer. We have not received any messages about this. In 2018 there are answering machines. In the family, we are 3 good customers of Spinelli, I have a lexus, my son a mazda and my other son a toyota all from spinelli. Not sure whether to do business with spinelli yet. I appreciate the efforts of honda spinelli to satisfy us, we are expecting to receive the blue car in 3 weeks. TO BE CONTINUED (Original) Nous avons un retour de location mazda spinelli le 18 aout. On s'est présenté chez spinelle Honda , il y a trois semaines. Nous avons acheté et signé un contrat pour une Honda civic Hatchback bleu 2018. Le vendeur nous a dit qu'il y en avait trois au québec et qu'il l'a recevrait dans 5 jours. Après 10 jours pas de nouvelles. On appelle le vendeur il est malade et un autre jour il est absent pcq c'est sa fête. Nous recevons un appel 9 jours avant la fin de la location qu'il était supposé racheter pour nous dire qu'il n'a pas de bleu et que la couleur n'est pas importante parce que lorsqu'on est assis à l'intérieur on ne voit pas la couleur!Ha! Ha! Il nous a dit qu'il a reçu une Honda bleu avec 500km au compteur et qu'il nous a téléphoné et qu'il n'y avait pas de réponse . Nous n'avons reçu aucun message à ce propos. En 2018 ça existe des répondeurs. Dans la famille ,nous sommes 3 bons clients de Spinelli, j'ai une lexus, mon fils une mazda et mon autre fils une toyota toutes de spinelli. Pas certain de faire encore affaire avec spinelli. J'apprécie les efforts de honda spinelli pour nous satisfaire, nous sommes supposer recevoir la voiture bleu dans 3 semaines. À SUIVRE

John Hanrahan

This dealership used to provide good service. They still smile but will rip you off whenever possible. I took the car in last week for a tune up and left explicit instructions to be called before replacing any parts. The receptionist called my wife instead and got authorization to replace the cabin air filter. I went to the Spinelli Honda and put in my own new filter ($20, takes 10 seconds to replace), but was told that the one they put in was now "used" even though the car had not been driven. So I had to pay $67 for a filter I had not authorized and they charged 35 minutes labor - Ha!. The service manager was arrogant. That's not acceptable service from a Honda dealership. Go to Gabriel Honda, its less expensive and better.

최광현

Worst Customer Service, I called Spinelli Honda for make an appointment for sudden sensor is not working, the woman who talk with me about make an appointment, I need to bring my all day to look at it. but I said to her " I can not, because I work in Mirabel there is no way to go there public transportation, so I could wait at the dealership to take a look what happened" after that she told me that you have to bring the car leave it there for one day... This mean, do I need to leave my car for one day because of stupid sensor error?, Starting that date no more Spinelli Honda, I will go to Excel Honda.

Leo Lav

Worst garage ever in Montreal I went twice at Spinelli to fix 2 problems in my CRV and just spent my time and $ there. They dont know how to fix your car, even in small problems (in my case was a noise in the front and also the driver’s window that was closing too hard). Spinelli was not able to find the root cause of the issue, however they charged me anyway.... this is the only department that works there: Finance, to charge customers

Orlando Scalzo

Great service from the sales team!

Youlia Dvorezki

My favorite Todd Billo is the nicest sell agent????

Vince

Preface : On the garage side, great work and service. If you own a Honda it’s a good place to take it in for work, however unless you’re paying cash for a new vehicle do NOT shop for a car here. Dealt with Todd Milo in sales and Angelique Guillemette in the finance department. Absolute bold faced liars, after I was upset at the first lie, Todd suggested the best way for me to get my issue solved was to total the accord and commit insurance fraud. Went in multiple times to try and figure out options but once your signature is on that contract they do not give a damn about you, they also pay you to rate them 5 stars when Honda calls for a survey so don’t trust that rating either.

SPACEMAN

Really great and friendly service. Came in with an "emergency" and they were able to fit me in quickly, find the problem my other dealership caused and fixed it quickly.

Serghei Cucereavii

I do not recommend this place at all. It does not matter if you want to buy a car or use a service , big risk that you will be disappointed. Everything they tell you that it is free or included , during the sale , or even after on the phone .... You will be charged when you will come. Be careful with the sales reps.. if they promise you something, make sure its on 3 papers and signed by them. Also be aware that they lack of communication between employees. 3 situations I had , and all 3 were a waste of time. Big disappointment.

navo kaur

The best service with amazing and variety of cars.. dealership staff and finance department are very polite and help-full... waiting for a good time to buy a car from them. ????

Hala El Haddad

High quality service especially Antoinietta Taddeo she so kind, cooperative and cares a lot abt her clients. Thank you Antoiniett ????

colette miller

(Translated) I would like to share my experience with the purchase of my car from Spinelli. First I did business with Julian Sayegh a young man very much in his business, I appreciate the service so much after sales it was a great experience, and I love my new honda, everything was perfect. I think it's important to say that when we're satisfied that's my case. Colette Miller (Original) J aimerais vous faire part de mon experience, a l achat de ma voiture chez Spinelli. Premierement j ai fait affaire avec Julian Sayegh un jeune homme tres a son affaire, j ai bien apprécier le service autant apres vente ce fut une belle experience, et j aime ma nouvelle honda, tout a été parfait. Je crois qu il est important de le dire quand nous sommes satifait c est mon cas. Colette Miller

daniel Besset

(Translated) Good service. Helpful Kevin. Address difficult to access 20 west Works more traffic. Bye (Original) Bon service. Kévin serviable.. Address difficile d accès 20 ouest Travaux plus trafic. Bye bye

Eryn Hemmings

Great service. For my first time buying from a dealership, they were very patient and explained everything I wasnt sure about.

Tianna Gore

I bought my first car from Spinelli Honda, and it was a great experience. Everyone is nice and patient, and they answer all my questions. I recommend them to anyone looking to buy a car. Thank you Vlad Urdareanu!

Roi Lion

(Translated) Kevin Zhigolov answers all questions. He is very attentive to customers, thank you. Quick and qualified garage services. (Original) Kevin Zhigolov répond à tous les questions. Il est très attentif avec les clients, merci. Les services dans le garage rapides et qualifiés.

josee langlois

(Translated) Very competent staff. Always very satisfied with my car. Thanks to the Spinelli team !!! (Original) Personnel très compétent. Toujours très satisfaite de ma voiture. Merci à l'équipe Spinelli !!!

Sanjoy Das

I went to get Radio Code yesterday, Spinelli Lachine wanted to charge me 19.95$. First, I thought he was joking. Then, he lectured me about when the battery is bad, I must go to a Honda dealership only. I wanted to lecture him too but then I didn't, I just left. I went to Excel Honda, it took 2 sec to print me the code, no charge of course. Not going back to Spinelli every again for sure....

Oriano T

Yesterday evening I took possession of my first car WOW! WHAT AN AMAZING EXPERIENCE. From the day I walked in, to the day I left with my new HRV my representative Kenny Sousa was just a pleasure to deal with.he was the best amongst the other dealers I went to before him. He not only guided me towards the best choice but reassured me all along the way showing me the differences between lease and financing and calculating different terms he really paid attention to my needs. I would recommend Mr Sousa to anyone looking for a new car. BEST ADVISE, BEST SERVICE, CLEAR UNDERSTANDING OF YOUR NEEDS and A1 CHOICE FOR MY NEXT HONDA.... thank you kenny for an amazing experience I will be sharing with my friends and familly. I will defiantly be servicing my HRV at your service department. "

Lisa G

Pedro Simons is a friendly, knowledgeable, excellent salesman. Thank you Pedro for all your help!

Hélène Mitko

(Translated) Excellent service! (Original) Excellent service!

Karen Greene

Scammers... they avoided calls, never returned emails or voicemails. All to try to keep a deposit placed on a car which we noticed had signs of an accident when we were coming to pick it up. Very bad experience dealing with them.

Thomas Stiber

We recently bought a Ridgeline from Spinelli. We were referred by a friend to Kenny Sousa of Spinelli to help us with our purchase. And quite frankly wow from the get go, once were were in contact with Kenny. Totally professional, courteous, and helpful. From what normally is a fairly stressful experience; dealing with and through Kenny and in fact the whole team we had the pleasure of dealing with, it was the total opposite. Courteous and super helpful. Kenny assisted us through the whole decision making process with his answers to our questions and his suggestions and explanations. The whole process with Kenny was a friendly exchange of information and answers to questions. A good example is when I had some questions concerning protecting the catalytic converter from theft. Kenny looked into it and came back, explain what would work and what would not and why. Totally impressed. The whole experience with Kenny and also with Joanie and Maud was totally professional, informative and pleasant. Meeting up with Eric when we picked up our vehicle was another plus - a friendly and extremely informative group of people. When there and meeting up with Kenny and the Spinelli team one can sense the friendly and pleasant working environment they work in. And this very much shows in how they treat their customers and staff. I without hesitation would highly recommend Spinelli Honda and in particular refer them to Kenny Sousa to assist them with their purchase. The whole process from selection, purchase, preparation and transfer of vehicle and registration/plates was seamless. Thank you Kenny Sousa and the Spinelli team.

Denyse Beland

(Translated) Excellent service with Hubert Dumais (Original) Excellent service avec Hubert Dumais

Alain Carriere

Great place nice people.

Carine Essenam A. Kazoule

(Translated) Excellent service with Mrs. Antonietta Taddeo. Very attentive and courteous! Thanks also to Mr Harrison Nguyen for his advice. Everything was appreciated! (Original) Excellent service avec Mme Antonietta Taddeo. Très attentionnée et courtoise! Merci aussi à Mr Harrison Nguyen pour ses conseils. Tout fut apprécié!

Cong-Tam Vo

(Translated) Thank you very much Antonietta for the very good service, you helped us find a vehicle to the best of your knowledge. We appreciated your patience, your dedication and your transparency. One does not feel the pressure, the lies and the annoyance of the desire to sell at any cost from other dealers. It is for this reason that we will recommend Spinelli to our friends and that it is at your home that we will be shopping for another vehicle in a few years. (Original) Merci Beaucoup Antonietta pour le très bon service, vous nous aviez aidé à trouver un véhicule dans les meilleures de vos connaissances. Nous avons aimé votre patience, votre dévouement et votre transparence. On ne se sent pas la pression, le mensonge et le désagrément du désir de vente à tout prix des autres concessionnaires. C’est pour cette raison qu’on va recommander Spinelli à nos amis et que c’est chez vous qu’on va magasiner un autre véhicule dans quelques années.

Kellal Fouad

(Translated) Even if I did not go there !!! (Original) Meme si j'y duis pas allé !!!

Sophie Brossard

(Translated) Thank you Alex Bihour for the excellent service. (Original) Merci Alex Bihour pour l'excellent service.

Camille Bissonnette

(Translated) Great service from Kevin! (Original) Super service de Kevin!

O 285

(Translated) Absolutely HORRIBLE after-sales service. If I could put 0 star I would ... (Original) Service après-vente absolument HORRIBLE. Si je pouvais mettre 0 étoile je le ferais...

Dany D'Orsa

I had a great first time experience with Spinelli Honda, in large part due to Kenny Sousa, the excellent sales rep I had the pleasure of dealing with. From the minute I walked in, Kenny was pleasant, patient, knowledgeable, and most importantly honest and not pushy (very important aspect for me when I'm shopping for anything). He knew from the start that I was shopping around at different dealers, and although promoting Honda, never outwardly knocked his competitors, which I appreciated. He took the time to explain all the features of the CRV I was looking at, helped me to compare the different trims and worked to find me the best deal (best price with most perks). I walked into Honda Spinelli with the intention of later going to see other dealers, but instead signed then and there, picking up my new car two days later. Although technically done his part of the transaction, Kenny followed through to the end, ensuring that my total experience went well, from the financial aspect to the delivery, days later. He also followed up with emails to see if I was satisfied with the car and if i had any questions, and even kindly offered a complimentary oil change - a nice after sales touch! If looking into getting a Honda, I would definitely recommend Spinelli Honda, and if available, would ask to be served by Kenny. So far I'm happy with my CRV and feel confident that Spinelli Honda will continue to serve me well in the future. (Reviewer: Alexia Iacobacci)

Anne Muggeridge

Great service

Ali Muhsin

(Translated) My father bought a new crv ... two weeks later, his car was stolen ... look at the honda theft number ... be careful ... bad programming ... we are in 2021, and honda cannot create an anti-theft system (Original) Mon pere a acheté une nouvelle crv...deux semaine plus tard, il sest fait voler l auto...regardez le nb de vol de honda...faite attention...mauvaise programmation ...on est en 2021, et honda n arrive pas à créer un système anti vol

S. Michael Basha

As a new sales showroom this place is really trying hard to ensure your customer experience and expectations are met. Great location and super staff.

Elona Kogan

S is for Superman but also Spinelli Angels Late Friday afternoon, is not the time you want car trouble when you are a heath care veteran worker with a very tight schedule and heavy demands on your time. Kevin Z. Garage and Repairs and Todd B. who initially sold me my car- stepped up to the plate and solved allllll of it for me. The service was outstanding . Kevin had asked to run some tests while Todd made sure I had a fabulous replacement car for the weekend. Then Kevin called me back with the great news- My car " problem" was still under full guarantee and my repair bill was zero. It is wonderful to know that you may completely count on your dealership for their professional help and support.. It makes one conscious of the critical importance of choosing the right dealership that can provide this exceptional service. I can not thank Tod and Kevin enough for saving me late Friday afternoon and the weekend from a possible scheduling disaster. with all my other multiple responsibilities

Allan Cleveland

The sales department is disgusting, they try to steal your money with wrong information. They are very pushy and lie to you, please stay clear if the sales department. The sales man or thief as I would describe is Todd Billo.

Angie Graham

It was great, gonna get my car there.

Ikram Myatt

(Translated) A big thank you for you antonietta for your service your effort and your kindness is my first car and I ss very happy (Original) Un grand merci pour toi antonietta pour ton service ton effort et ta gentillesse c est ma premiere voiture et je ss tres contente

kenkanniff

I just want to give a huge shoot out to Alain Renaud for all his effort and time he passed with me to get me my dream car. I was returning from a bad experience from Hgregoire being told that I would not be approuve for more then a 12K vehicule. Alain almost laugh when he heard that and he was able to open my mind to way better. He went above and beyond in everystep we had to take to conclude the sell. I am now a proud owner of my dream car and I cannot thank him more. Thx again Alain, youre the best.

Barmak Fazel

I had some issue with my credit score but thankfully Alain, from their specialized credit department, was still able to get my financing approved. Great service !

Debra Ottenbruch

Many thanks to Pedro and Alexander for the excellent & efficient service , they value their customers which is awesome !! this is my 3rd Honda with them and I give them a ???????????? thank you to all the wonderful staff at Spinelli that are always courteous ,helpful and pleasant

Frédéric Boivin

(Translated) Excellent service! I purchased our vehicle from Honda Spinelli and I am very satisfied with the vehicle and service received. It was Alex Bihour who served us, very professional, provided us all the necessary information to make an informed purchase! Thank you and I recommend to everyone. (Original) Excellent service! J'ai fait l'achat de notre véhicule chez Honda Spinelli et je suis pleinement satisfait du véhicule et du service reçu. C'est Alex Bihour qui nous a servi, très professionnel, nous a fourni toute l'info nécessaire pour faire un achat éclairé! Merci et je recommende à tout le monde.

Danielle Beattie

(Translated) Spinelli Honda is the place to buy a used vehicle! Like 13 years ago, the service received was impeccable! Samuel Denis is a very caring advisor. He took all the time needed and listened to give us good advice. We never thought we would like an HR-V and we are very happy with this cute mimi suv! Thank you Samuel! Danielle and Pierre (Original) Spinelli Honda est la place pour l'achat d'un véhicule d'occasion ! Comme il y a 13 ans le service reçu a été impeccable ! Samuel Denis est un conseiller très attentionné. Il a pris tout le temps nécessaire et a été à l'écoute afin de bien nous conseiller. On avait jamais pensé qu'on aimerait un HR-V et nous sommes très heureux avec ce mignon mimi suv ! Merci Samuel ! Danielle et Pierre

Martin Kilmartin

Arrogant and condescending. Bad experience. Won't engage with these again, there are other Honda dealers around town. Exception was a new staff member, Amy, who is kind and corteous.

Alvin

A place I love to work

Nancy Sebastiano

Outstanding service today Kevin & Normand from Spinelli Honda in Lachine!!! My HRV needed a battery boost & Honda was at my door within 30 minutes! You saved my day! Thank you so so much ????

Mike Jones

Amaizing service zero pressure great cars

jairo leon

Great service from Vlad in the front, big thanks to Angelique I got myself a SUV for the family. Recommended to everyone. Thanks Spinelli!!

Roxane Lavoie

(Translated) I was super well served by Alex Bihour, he knew how to answer all my questions and to meet all my needs in front of my car! I love my shopping experience! During the delivery everything was perfect, a big thank you also to Sandrine !! I highly recommend this seller! (Original) J'ai ete super bien servi par Alex bihour, il a su repondre a toute mes questions et a combler tous mes besoins face a ma voiture! J'ai adorer mon experience d'achat! Lors de la livraison tout etait parfait, un gros merci aussi a Sandrine!! Je recommande fortemenr ce vendeur!

Naïma Hamelin Mennad

(Translated) Great service, thank you. (Original) Super service, merci.

szaja valz

After inquiring about a vehicle on their lot i was contacted and well taken care of by salesman Alain renaud, he was very professional, true to his word and just overall very helpful though out the whole process. thank you alain for the very quick and smooth sale and purchase of this vehicle, great job

Marwa ben salem

(Translated) Thanks to Gabriel for the excellent support. Thanks to the whole team. (Original) Merci à Gabriel pour l'excellente prise en charge. Merci à toute l'équipe.

Patrice Laramee

(Translated) Doubtful service, I brought my overheated car. After the replacement of two pieces + a leak down test. Three weeks later, I have the same problem. They still want to charge me with another leak down test for the same problem. I recommend that you bring your vehicle to another dealer. (Original) Service douteux, j'ai apporté ma voiture qui surchauffe. Après le remplacement de deux pieces + un leak down test. Trois semaines plus tard, j'ai le même problème. Ils veulent encore me charger un autre leak down test pour le même problème. Je vous recommande d'apporter votre véhicule chez un autre concessionnaire.

mohamed chariji

(Translated) my experience with spenilli Honda, and above all with sales agent Cosmin Birau was magnificent. impeccable service. (Original) mon expérience avec spenilli Honda, et sur tout avec l'agent de vente Cosmin Birau était magnifique. service impeccable.

Julien Francoeur

(Translated) I acquired my first Honda to life and I was super well served by Alex Bihour. He gave me valuable advice and took my Honda Spinelli (Mitsubishi Lancer) self in return as if nothing had happened. I seriously have no experience of this kind of service. Alex thank you (Original) J'ai fait l'acquisition de ma première Honda à vie et J'ai été super bien servi par Alex Bihour. Il m'a donné des conseils précieux et Honda Spinelli a pris mon (Mitsubishi Lancer) auto en échange comme si rien était. J'ai sérieusement rien vécu de ce genre de service. Merci Alex

Gianni Tromboni

Booked servicing following a recall , was told they won't even look at it because the parts aren't available. Lost time getting there early so I could be at work on time, lost money I spent to Uber to work, then I was told that I would have to figure out myself how to pick up my car because I finished work after valet service stopped even though I was told otherwise when booking the service....then I was delivered my car to my workplace....all the doors left unlocked and the car smelling have cigarettes !? By far horrible service all throughout. Told to call back to rectify situation after a bad review, no answer and no call back three weeks later, Jan 14th.

Annie Bissonnette

(Translated) A big thank you to Alain Renaud for his professionalism and courtesy. He was patient and understanding of my daughter in purchasing her first car. He was able to advise her and guide her through the purchasing process. Thanks Alain! (Original) Un gros merci à Alain Renaud pour son professionnalisme et sa courtoisie. Il a été patient et compréhensif envers ma fille pour l'achat de sa première voiture. Il a su la conseiller et la guider à travers le processus d'achat. Merci Alain!

Jake Lemieux

I am so happy with the service i received at Spinelli Honda! I was at another dealership prior to coming to Spinelli and what an awesome decision! The sales people are amazing, the price i received on my new Civic was better then anywhere else i went. Highly recommend this dealer :)! Thank you Alex for all your help!!

Charles Goulet

(Translated) I bought a new vehicle from Spinelli Honda last October. After taking possession of the vehicle, I realized that the driver's door was damaged with apparent repairs. They said they would change the door to a new one, and then offer to refurbish the door. At the first oil change, I chose to have my vehicle washed. When picking up my vehicle, after leaving it in the garage for 9 hours, I find my vehicle covered in dirt. They are unreliable, I would definitely recommend you go to another dealership. Don't make the same mistake as I did and trust them, you will save trouble! Update: After having contacted their customer service to inform them not to contact me anymore because they have totally lost my trust, I still receive a call every 6 months to remind them that my vehicle maintenance is due. I also called them on the number they gave following my 'review' to tell them about my many misadventures with them, and to my amazement, they said they were not aware of my problems with them, even after that. I contacted the director of dealership. Do yourself a favor and go elsewhere. Honda is a good brand, but save yourself some time and hassle and go to another dealership, Spinelli's service is poor. (Original) J'ai acheté un véhicule neuf chez Spinelli Honda en Octobre dernier. Après avoir pris possession du véhicule, je me suis rendu compte que la porte conducteur était endomagée avec réparations apparentes. Ils ont dit qu'ils changeraient la porte pour une neuve, pour ensuite m'offrir de remettre la porte à neuf. Au premier changement d'huile, je choisi de faire laver mon véhicule. Au moment de reprendre mon véhicule, après l'avoir laissé au garage pendant 9 heures, je retrouve mon véhicule recouvert de saletés. Ils ne sont pas fiables, je vous recommande vraiment d'aller à un autre concessionnaire. Ne faites pas la même erreur que moi et ne leur faites pas confiance, vous sauverez des problèmes! Update : Après avoir contacté leur service à la clientèle pour les informer de ne plus me contacter car ils ont totalement perdu ma confiance, je recois encore un appel aux 6 mois pour rappeller que ma maintenance du véhicule est due. Je les ai aussi appellés au numéro qu'ils ont donnés suite à mon 'review' pour leur parler de mes nombreuses mésaventures avec eux, et à mon grand étonnement, ils disaient ne pas être au courant de mes problèmes avec eux, même apres que j'ai contacté le directeur du dealership. Faites vous une faveur et allez ailleurs. Honda est une bonne marque, mais sauvez vous du temps et des problèmes et allez à un autre concessionnaire, le service de Spinelli est médiocre.

Arij Rahim

Excellent service thank you

Joseph Artymiak

Came to inquire on a trade in and received amazing customer service from Cosmin - seamless process and answered all questions in a timely manner.

Basil I.

Customer service : they don’t care! On October 30th, arrived with an appointment to have my winter tires installed, they were purchased from the dealership when my vehicle was purchased. Waited for 10 minutes outside (ok for that). When the car was brought in, they said they were late with 1:30 hours to 2 hours delay for installing the tires. After 2 hours of wait time, I went to see where my car was, they said it’s the next one to go in. When you have an appointment at the dealership, you’re already paying premium pricing. The least they could have done is call to say they’re going to be late and to come later. They also knew that I was waiting in the dealership for the car. Very poor customer service, actually none!

Ginette Lafond

Excellent service

Connie Morin

I am more than impressed with this dealer. We went in after hearing a weird sound coming from one of our tires, and they took us in right away. The service department was not only welcoming but super professional and very friendly. Next time I have any servicing needs, I will definitely return! The gentleman that helped us (saw a sign with the name Angel, I’m not sure if that was his name or not) deserves a special thank you (was working July 21, 2018) One of the best experiences I’ve had at a dealer! Thanks so much. Highly recommended!

Sylvie Menard

(Translated) Very good customer service (Original) Très bon service à la clientèle

Hassan Elhaoua

(Translated) I did not like the service. I bought my Toyota crv 2017 and the seller was Alex Bihour. Here is my bad division and experiences: The seller really managed to sell me without giving me enough time to do my calculations I put a deposit: I went to me and the next day I returned to have the details of my purchase and exchange. So I waited more than two hours to have the detailed invoice for my purchase and I was told that he had spoken several times with the manager to have a good price for me. And it was wrong ... Finally, I got the price posted on the internet without any discount. In addition he tells me you can not have this price elsewhere ... So I advise you. Think about it before going to Lachine ... I have two Honda and I have to go elsewhere from today for repairs. Their objective is to sell after that good luck ... Check elsewhere before otherwise it is a regret. It is very unfortunate for me and the other dissatisfied customers ... I called customer service but it is the same speech: we are sorry for you ... (Original) Je n' ai pas aime le service . J'ai acheté mon Toyota crv 2017et le vendeur c était Alex Bihour .Voici ma mauvaise division et expériences :Le vendeur a vraiment réussis de me vendre sans me donner assez de temps de faire mes calculs j ai mis un dépôt : je suis rendu chez moi et le lendemain je suis retourné pour avoir les détails de mon achat et echange.Donc j ai attendu plus que deux heures pour avoir la facture détaillée de mon achat et on me disant qu il.a parlé plusieurs fois avec le gérant pour avoir un bon prix pour moi. Et c était faux ...Enfin de compte j ai eu le prix affiché par internet sans aucun rabais . En plus il me dit tu me peux pas avoir ce prix ailleurs ... Donc je vous conseille. D y penser avant d'y aller à Lachine... J ai deux Honda et je dois aller ailleurs à partir d'aujourd'hui pour les réparations..Leurs objectif c est de vendre après ça bonne chance ...Check ailleurs avant sinon c' est un regret . C est très dommage pour moi et les autres clients insatisfait... J ai appelé le service à la clientèle mais c est le même discours :nous sommes désolés pour vous...

Frederic Dorion

(Translated) Very bad service, problem in enforcing the warranty, beware of overcharging, go elsewhere! (Original) Très mauvais service, problème à faire respecter la garantie, attention surfacturation, allez ailleurs!

Jeff Wilgus

Great service, and overall great experience buying a car. In particular my sales rep, Kenny, made the process of buying a new car as painless as possible, and did his best to make sure that I knew exactly what I was buying. Would do business with them again.

rocky lamontagne

(Translated) I bought elsewhere just because of the poor quality service from the seller who was just trying to sell the little features. No interpersonal skills. (Original) J'ai acheter ailleurs juste à cause du service de piètre qualité du vendeur qui essayais juste de vendre les petites caractéristiques. Aucun talent interpersonnel.

Anis Soula

(Translated) For the purchase of a vehicle it is correct But for the service, beware of promotions at attractive prices, the technicians try to inflate the bill. (Original) Pour l achat d une vechule c est correct Mais pour le service faire attention aux promotions à prix attractifs les techniciens essayent à vous gonfler la facture à payer .

Joradamo 9

All the people we dealt with were friendly and knowledgeable. The process was clear, the people dealing with us were attentive and it made for a positive experience. Well done.

Jean-guy Gauthier

(Translated) Bought 2018 vehicle, good reception, sale without pressure, good explanation, Bravo to Samuel Denis (Original) Acheté véhicule 2018, bonne accueil, vente sans pression, bonne explication, Bravo à Samuel Denis

Noel Masih

Spinelli Honda has been very hospitable. Excellent staff both in sales and in service department. Many thanks to Mr. Alain Renaud for helping us in solving our problem and getting us our car. Definitely coming back to you Mr. Alain for my next car. Thank you so much.

david nguyen

The worst customer service ever. Went in to check their inventory in person, sales person never greeted us and just gave us the keys to check the car on our own. The sales person which dint gave his name, but an old guy, sits near the side entrance, comes out, insulted me for checking the back and then proceeds to physically threaten me after I told him how horrible his service was. Pretty sure he is related to the owner, because I dont know how you can treat people this way and still have a job.

Jay JG

I really appreciate the great level of customer service. The staffs makes you feel comfortable the moment you enter the showroom. I would definitely recommend this place to anyone.

Chris Barbieri

WOW What a Dealership...What Service...Class! I recently purchased a brand new Honda Civic SI and let me tell you, the only thing more enjoyable than ripping that car 50 km/h past the speed limit, was the magnificent service. I dealt with Julian...he really knew his stuff. His patience and expertise was much appreciated and always was willing to help. In some ways...I consider him a part of my family, some would even say my wolf-pack. My satisfaction level is off the charts. Way to go guys and thank you Julian!!!

Pierre Deveau

(Translated) Why do you have a sale during an epidemic? (Original) Pourquoi avez-vous une vente lors d'une épidémie?

william cho

I had great service.

Andre Lemieux

(Translated) Competent staff (Original) Personnels compétents

Caroline Woolrich

I had an issue with my windshield wipers. David from parts introduced me to Phillip from the Service Dept. I explained the problem and Phillip asked me to pull the car into the garage. He personally fixed the problem on the spot and did not charge me. Thank you to Spinelli Honda and your team!

Victor S-T

Excellent service !

nico alviz

Exellent service thankyou kenny for helping me get my type-r. If you guys are looking for a car ask for kenny he can take care of you.

Sergio Acevedo

(Translated) My 2014 Honda Odyssey car suddenly breaks down, it doesn't start at all. On the morning of March 2, 2020, I bring my towed car to the technical service of Honda Spinelli Lachine. I am told that the hourly rate for the service is $ 119.95 / hr. I was called around noon to tell me that the technician had already spent 1 hour on my car and that he had not yet found the source of the problem. The attendant asked me to allow it an additional hour to continue analyzing my car. He said to me verbatim espérons ’hope that the problem is not too serious’ ’ Around 4:00 p.m. I received another call to tell me that the car finally started and that the technician was taking a walk outside to make sure everything was correct. The agent also told me that he recommended leaving the car for observation until the next day ($$$$) to make sure that the problem does not return. I told him that I needed the vehicle right away and he told me that in this case I had to cross my fingers so that the problem did not happen again. Technician diagnostic: no communication with the vehicle and reprogramming. Final price paid: $ 299.88 + tx = $ 344.78 On April 15, 2020, my car broke down again with the same symptoms as the first time (the car does not start) There, I understood what the attendant had warned me. I decided to take matters into my own hands. I looked for a diagnosis on YouTube and all the videos recommended to check first of all if it is not a problem of battery (discharged battery), starter or alternator. So, I used a booster cable and unfortunately the car did not start. So, I followed the other recommendation, which is to buy a multimeter to test the battery charge. With the multimeter on the battery, the latter gives a reading of 10.10V. So the battery was out of use. Then I go to Canadien shoots and I replace the battery and my car starts like a new one. Conclusion: amazing! No battery test and in general very bad experience at Honda Spinelli, I do not recommend technical service at all, their interests what you spend the longest in service $$$$ (Original) Ma voiture Honda Odyssey 2014 tombe en panne soudainement, elle ne démarre plus du tout. Le matin du 2 mars 2020 j’amène ma voiture remorquée au service technique de Honda Spinelli Lachine. On m’explique que le taux horaire pour le service est de 119.95 $/h. On m’appelle vers midi pour me dire que le technicien avait déjà passé 1 heure sur ma voiture et qu’il n’avait pas encore trouvé la source du problème. Le préposé au service me demande de l’autoriser 1 heure supplémentaire pour continuer à analyser ma voiture. Il m’a dit textuellement ‘’espérons que le problème ne soit pas trop grave’’ Vers 16h00 je reçois un autre appel pour me dire que finalement la voiture a démarrée et que le technicien était en train de faire un tour à l’extérieur pour s’assurer que tout était correct. Le préposé m’a dit également qu’il recommandait de laisser la voiture en observation jusqu’au lendemain ($$$$) pour s’assurer que la problématique ne revient plus. Je lui ai dit que j’avais besoin du véhicule tout de suite et il m’a dit qu’il fallait dans ce cas-là croiser les doigts pour que la problématique ne se reproduise pas. Diagnostique du technicien: pas de communication avec le véhicule et reprogrammation. Prix final payé : 299.88 $ + tx = 344.78 $ Le 15 avril 2020, ma voiture tombe encore une fois en panne avec les mêmes symptômes que la première fois (la voiture ne démarre pas) Là, j’ai compris ce que le préposé m’avait averti. J’ai décidé de prendre les choses moi-même en main. J'ai cherché un diagnostic sur YouTube et toutes les vidéos recommandaient de vérifier tout d’abord s’il ne s’agit pas d’un problème de batterie (batterie déchargée), du démarreur ou bien de l'alternateur. Ainsi, j’ai utilisé un câble Booster et malheureusement la voiture n'a pas démarré. Donc, j'ai suivi l’autre recommandation, soit d’acheter un multimètre pour tester la charge de la batterie. Avec le multimètre sur la batterie, cette dernière donne une lecture de 10,10V. Donc, la batterie était hors d’usage. Puis, je m’en vais chez Canadien tire et je remplace la batterie et ma voiture démarre comme une neuve. Conclusion : étonnant! Pas de test de batterie et en général très mauvaise expérience chez Honda Spinelli, je ne recommande pas du tout le service technique, leurs intérêts ce que tu passes le Plus longtemps au service $$$$

Silas0303 Makdoud

(Translated) Really disappointed with the car that I bought from spinelli honda, after a few months of use I noticed that the vehicle is damaged, and the front bumper is totally changed without counting other hidden aims, really it's unhappy, bad experience. (Original) Vraiment déçu, de la voiture qui j'ai acheté à spinelli honda, après quelques mois d'utilisation j'ai constaté que le véhicule est accidenté, et le par-choc avant est totalement changer sans compter autre vise caché, vraiment c'est malheureux, mauvaise expérience.

Ken Oliver

I recently had a great experience from start to finish. Jonathan was very customer focused and took all the extra steps to make sure I was happy and satisfied on many occassions, Angelique was very thorough and explained everything very transparently, and finally Maud went above and beyond on the delivery session. Great experience end to end and I was confident during the whole process. I couldn't ask for better! Thanks guys!

Venaticci

(Translated) The service received by Christian Birau was most excellent! I had a lot of difficulty finding a used black HRV and it was very efficient and pleasant for this purchase. Very fair negotiation of the price and accessories, very good attitude on his part, I highly recommend Christian for your next new or used purchase! (Original) Le service reçu par Christian Birau fût des plus excellents! J'avais beaucoup de difficulté à trouver une HRV usagée noire et il à sut être très efficace et agréable pour cet achat. Très juste négociation du prix et des accessoires, très bonne attitude de sa part, je recommande vivement Christian pour votre prochain achat neuf ou usagé!

Mirela Dinu

I had a very good experience. The staff is very helpful and knowledgeable. Me and my daughter we were very impressed with the service.

Marie france Laurin

(Translated) Very satisfied with my purchase . Salesman Kenny attentive to my needs, very good service and without pressure. After sales service for accessories not available upon delivery of the vehicle excellent. (Original) Très satisfaite de mon achat . Vendeur Kenny à l'écoute de mes besoins, très bon service et sans pression . Service après vente pour les accessoires non disponible lors de la livraison du véhicule excellent .

Tony Mignacca

Well prices cars, courteous and knowledgeable staff. Would recommend to anyone looking to buy a used or new vehicle.

Gary Penny

Parts manager Joel Chevrier. Perfect man for this position, Very professional, Polite And courteous To his customers And has his Staff Doing the same thing. Recommend this place very highly.

W.

I just need the radio code and they wanted me to come in to get it so they could charge me.... **first other dealership I called just gave me the code over the phone without hesitation. Girl on the phone also kept speaking french even though I'm clearly english and my french is limited....

Gabriel Morier

(Translated) I went for a buy a used vehicle. I had assistance from Vlad in sales, Joanie in finance and Maud. Very good service. Very simple, well explained. A few days later I had the delivery of my vehicle. I am satisfied. (Original) Je suis allé pour un acheter un véhicule d'occasion. J'ai eu l'assistance de Vlad aux ventes, Joanie aux finances et Maud. Très bon service. Très simple, bien expliqué. Quelques jours plus tard j'avais la livraison de mon véhicule. Je suis satisfait.