Reviews of Wendell Motors Chrysler Jeep Dodge Ram (Car Concessionaire)

Patricia Cortezzi

Fred is the best!

Claudiu Vilcu

I just bought a new Dodge Journey Crew 2013 a week ago and I'm really happy to have this new Dodge and also I was impressed to see how nice and professional are people from Wendell Motors, especially Carlo Renon. He helped me out with a lot of informations and that's why I will say thank you Mr. Renon.

Pamela Xuereb

Buying at wendell motors was a lovely experience. The staff are very friendly and helpful. Carlo was always there to answer any questions that we had. Lisa Moore was so wonderful and helpful with all our financial queries and got out financing all sorted. Thanks for everything, we are so happy with our purchase.

Robert Carder

I have purchased a 2017 Challenger and now a 2019 1500 Classic Warlock P/U from Peter Holenski at Wendell having had an exceptional customer service and pricing experience with them each time. I've also dealt with their parts and service departments and found them to also provide great customer service with unbiased recommendations and reasonable pricing. Their shuttle service has been wonderful and drivers friendly each time I've had a car in for service and needed a drive. Overall the best experience I've had with purchasing and servicing vehicles in some 45 years of vehicle ownership.

Paul

Awesome experience, Everything went very smoothly! Carlo kept in contact throughout the process, and contacted with any and all updates! We will for sure be back to use Carlo and the Wendell motors team!!

Stuart Connell

Trust, everyone knows it when the feel it is a human quality or trait and that is what I felt in dealing Scott, Wes and the president Craig Hendry. I would highly recommend Wendell Motors to any and all of my friends!

Jen Taylor

We have been dealing with Wendell Motors for over10 years and although we have since moved closer to other dealers and auto shops, we continue to drive the distance to bring our Jeep to the people we trust. Karen, Mike and Jeannine have always been fair and honest with us, ensuring we get quality service at a decent price. They are always friendly and accommodating and they see that the work gets done in a timely manner. - Jen Taylor

Kenneth Haight

The staff was awesome working fast and hard to use my budget and credit score to find me a great vehicle that fits my needs. Answering my questions and understanding my situation. Thank you to everyone especially Wes and Shawn.

M K

Salesperson was very helpful and knowledgeable. Showed me all of the great features of the Dodge Caravan. That said, when I started talking price about the Demo Caravan they had that was in the showroom, with almost 9000 km on the odometer (a 2015 model that was used since middle of last year), they talked about a price that was more than a new SXT model I could get (quoted from 3 different dealerships). The more I mentioned about the pricing I was quoted at other dealerships, it became apparent that they were looking for customers that would just come in, and buy a vehicle without a second thought. Can't fault them for trying to sell me something at a higher price - they are trying to make as much money as they can. A bit insulted that they would try to sell a Demo Caravan at greater than a new price though. Still have to give them 3 stars for being very nice initially, but in the end - you have to look out for yourself when you buy your vehicle.

Claude Laronde

When we went to Wendell Motors, we did not expect that we would be able to upgrade our vehicle. However Mark listened and found us a vehicle, a new Dodge Journey, with a price and payments we could afford. All the other staff involved with our purchase were also very helpful. Always great to deal with Mark Scorfield. We have had our 2015 Journey for 4 days now and we Love it.. Wendell Motors sales staff and service staff always treat us well and are dedicated to providing good service. We have dealt here for many years and will continue for many more. Thank you Mark.

Dwayne de Wit

Great attention to the customer's needs! Derek not only listened to what I was looking for (which was originally a new Caravan), but actually did not string me along and try to sell me something that I didn't want! Finally ended up in a great 2011 Town & Country! My wife kept messaging me to see if everything was okay on the day of delivery, since it had taken a bit of time. Had to message back that everything was fine, that everything was going great! Derek made sure he took the time to show me the features of my new used van, and that I was comfortable with everything! He even helped me transfer over my kids' car seats from my trade in! Thanks for everything, Derek! I will definately direct people your way if they are in the market for a new vehicle! Great work, Wendell Motors! You have made my family really happy (especially my kids with the DVD players!)!!

Kijiji

I had a bad service experience there. I showed up for a scheduled recall and then they told me their systems were down, what? could they have not called me to tell me instead of me coming from the other end of town. They did not even ask me to rebook or say sorry. I drive directly to Bustard and rebooked with them and have not been back to service my vehicle with Wendells. I sent an email to the President Mr. Craig Hendry and he did not even respond so i guess he does not care about his business, that is really too bad. I would only recommend their body shop which is actually run independently of Wendell Motors. i dealt with Mike and Kevin on a couple of occasion and they were awesome and have referred others to them, but stay away from the service dept.

dave martin

I have bought many vehicles in my lifetime but have never enjoyed the experience all the waiting and showboating done by most salespeople ....and then I met Jay Noureddine ..one of the most knowledgeable down to earth people I have ever had the pleasure of doing business with ..he worked tirelessly to get me the exact vehicle of my choice ..jumped through all the hoops and got me my bright orange fully loaded Rubicon ...The funnest and most offroad worthy vehicle that I have ever dreamed of .....we like the Jeep so much and the very friendly people at Wendell that when my wife's Camry lease is up we will be back in February to get ourselves another Jeep .....go to Wendell ..ask for Jay and wait for the Smile ????

Jody

My husband just bought a van here a couple weeks ago and his tire pressure sensor light came on tonight so he called this dealership to let them know it came on and to ask if they had a tire pressure gauge so he could check the tire pressure. The girl on the phone wasn’t polite at all saying we can check it at any gas station which obviously we know but we were closer to Wendell motors than we were a gas station. My husband said “I don’t have a tire pressure thing” to which she rudely replied “Umm what is a tire pressure thing” I guess thing and gauge are too different for her to comprehend and laughed before hanging up the phone. We got to the service garage and he went inside. The girl again reminded my husband that he could check his tire pressure at the gas station to which he reminded her that he didn’t have the gauge and she rudely replied “You don’t have a gas station?” Really regretting our decision of leaving Toyota already as this garage lacks the patience to deal with simple customer inquiries. Friday November 15th at 4:45pm.

Jessannah Jubilee

It was a pleasant and memorable experience! The staff was friendly and helpful.Thank you for my dream car!!!!

Eric Hagen

I gave Wendell a top rating because Mark and Lisa worked very hard at getting me into a quality used vehicle. I don't have that good of credit and other dealerships wanted nothing to do with me but Wendell got me into a 2010 Dodge Avenger and it only took 5 days to do all paperwork and get a bank to loan the 12,000 needed. Thank-you Lisa, Mark and Wendell.

Mirryha M

We are so happy with our new truck from Wendell motors!!!! Our sales man Carlo was excellent !!! He really went above and beyond putting up with all our emails, phone calls and questions. This was our first time buying a brand new vehicle and Carlo and the staff at Wendells made it a great experience.

Ruby Flowers

Jay was an amazing help for us with the purchase of this vehicle! He turned what was a messy situation we had into an amazing experience!!! If you need a car, new or used, Wendell Motors is the place to go and ask FOR JAY!! I'm very happy with my New Renegade :D!!!

Phil Maznyk

This is my 6th Dodge vehicle and the 4th I have bought through Wendell's. This dealer is still just as friendly and courteous as the very first vehicle I bought from them. I like seeing the same faces for the most part. It shows the employees are happy where they work and they are doing the job expected of them. Customer service is extremely important to me and I am very glad to be back with Wendell's. If you are looking for a new or used vehicle, don't hesitate to visit them. You will feel the difference right away. Phil Maznyk

Stephanie Woolridge

We had a great experience buying our second truck with Wendell Motors! The staff is knowledgable and goes out of their way to help you during the buying process. We would reccomend this dealership 100%!

John Milakovic

I always go to Wendell Motors to get my Jeep serviced. The staff were professional and friendly, and always deliver when they say it’s going to be done.

Sarah K

Service department is terrible at returning calls. I've left multiple messages and did an online chat and no one has gotten back to me. Disappointed that Saturday appointments arenta available. Last service appointment left me with a warning light to which they told me not to worry and asked/directed me to reset it. I will be taking my business elsewhere .

Glenn Wilkinson

Great Service and the communication throughout the process was excellent!

Shyanne Vanderpool

So very helpful and a super caring staff. Made my first car shopping experience amazing. Thank you Carlo!!!

Jessica D.

I had a great experience with Wendell Motors! Alex was fantastic. He was always friendly and helpful and extraordinarily fast to respond to any questions I had. I'm very happy with my new van and the entire process.

Adam Darroch

We Purchased our 2020 Grand Cherokee in late Dec 2019 and picked it up at the start of January 2020. As we were going through the new vehicle with the sales person on the pickup day we pointed out a scratch on the console. We were assured that this was an easy repair and would be rectified as soon as the part could be ordered. Fast forward 7 months and 2 attempts to fix the problem and we now have more damage to our interior than we began with. Each time the vehicle has gone in for service it has come out with more damage to different interior parts than when we began. Our last visit resulted in a small rip in our steering wheel, the fabric under the steering wheel hanging down and ripped as well as the panel under the steering wheel being held in place by glue(since they couldn't get it to fit right) that is smeared on the outside of the panel like a child did a finger painting. On top of that they left their dirty rags in the back seat when they gave the vehicle back to us. This service department is not qualified to do the work and the sales people make promises they cannot back up. We spent top dollar for this vehicle and are extremely disappointed with how the dealership has not stood behind their work. We will not be back into this dealership again for anything. Buyer beware. They will say and do anything to get the vehicle off the lot. After that you are on your own.

John Rose

Excellent customer service and advice. Highly recommend them.

James C Upton

I found Derek and the staff very knowledgeable, told me what I needed to know and set up everything so that the sale and followup was done in a timely fashion. I would not hesitate to recommend Derek and Wendell Motors to any of my friends or associates.

Tom Elliott

Dealt with Jay. I felt he worked hard to meet all his obligations, he came through with the exact van that I was promised. Any questions I had were answered. If he didn't know the answer he was honest he and let know, then made it a priority to find out and follow up. I would continue to deal with Jay and would recommend others to do so.

Doug Bennison

Sales rep was good to deal with but didn't receive gift card I was promised. Price for vehicle changed the day I show up to receive it +$1700. When I question this, was told was an estimate..... Charge you for standard equipment as add-ons.Asked them to remove nitro charge and lock nuts as I didn't want them. Only to find they decided to double these charges until I called them on it. From everyone I talked to about the same purchase at other dealership's I overpaid. Very pushy when it comes to extended warranty.

Gabriel Portilho

I am very satisfied with the service, Fred Moreira helped us and gave all support we needed to get our new truck. The store is prepared to receive us even in this COVID 19 time. I highly recommend Fred and Wendell Motors.

Les Sherratt

No pressure at your pace. Now a proud owner of a Ram 1500 classic. See Todd he will make your search worth while

Don Poort

Wes handled the purchase/sale of my vehicle with professionalism and respect throughout the entire process. I have and will continue to recommend him to others!

Mike Starich

Great place to buy a vehicle.

Anthony Dyster

I would highly recommend this dealership! Every staff interaction I had was positive and welcoming; I never once felt pressure, and was openly supported throughout the entire process of buying a vehicle. I would like to personally recommend and thank Alex Goad for all his help in getting me into my new wheels. Their expertise and exceptional customer service has won me over. Thank you all so much!

Leanna Murphy

Brock, Mark and Nick assisted me with my trade and got me into Jeep G C

Bernzie Baby

Good service

Geoff Gaudet

Wendell Motors is a great place to buy a vehicle, I would highly recommend!! Wes Grosz was able to find the perfect vehicle for my for my personal vehicle and my business needs!! and was able to make the whole procedure seemless!! #Thewendellway

Aashna O

Horrible customer service whenever I go in. Thinking of taking my services away from them. They make false promises and do not return items left in the glove box after service.

Mark Fox

Great service shop and mechanics

Emmanuel Patterson

Quick service. In and out. Bring a towel to get rid of small spot surface water if you are OCD like I am.

Austin Freake

I just got into a brand new ram 1500 thanks to Alex and the amazing team they have! I will recommend this place to everyone I know!

Kari Biesinger

Amazing sales managers Steve Richards Thank u Everyone please go to Wendell Chrysler in Kitchener and boycott Galt Chrysler in Cambridge. Trust me after what I have been through it is worth the drive.

Barry Collins

We started looking for a new vehicle using a no haggle internet site and Wes Grosz replied. After numerous back and fourths on the internet we arranged a meeting and the deal was done, without a hassle!!!

Jessica Murphy

We came in with our two boys and met with Cynthia who quickly found us the vehicles we were considering and walked us through them. Once narrowed down she had us do a thorough test drive and we were immediately in love! We chose a Grand Caravan as it met all our needs AND more! Deciding to go used allowed us to have more features than we thought possible! No more getting lost for this mama! ;) Cynthia was wonderful to work with through the whole buying process and even entertained our 3 year old while we finished up paperwork. We will happily return to Wendell Motors and are excited to have a great new (to us) vehicle!

Greg Elliott

Dropped off my 2017 Pacific for some work used the night box. First thing in the am they contact me with what work was needed. Alex called me gave me some options and the bill was less then I expected. Very satisfied and will recommend them to friends.

joanne gosling

First time getting a silver detail package from Wendell motors and my car has never looked better! The staff in the auto repair office were friendly, professional and accommodating. I would absolutely recommend Wendell motors based on the service and I will be returning in the future. Thank you again for fitting me in when I came on the wrong day!

BPP CPA

I had new brake pads installed in fall 2020. The brakes were nosier than they had been before replacement. Visited twice to have them checked and only on the 2nd visit did they acknowledge that the brake pads were sub par and they had received a “bad batch”. They replaced them finally but still noisy. Sales department seems a lot more recommendable than their service department, but one reflects on the other.

Denis Beaulieu

I filled in a trade-in value form and got a quick reply from a salesperson. Made an appointment and was able to test drive a couple of vehicles. No pressure sales. Carlo and Shawn were great to deal with. I would recommend this dealership.

Cheryl Kocher

We had to buy in a hurry as our vehicle had been stolen and under stress was not easy. We found Wendell's in our search as we were interested in a Dodge Journey. Our sales representative was Carlo Renon at the Fairway Rd. location in Kitchener. Carlo was so helpful and we could see he had an honest and kind nature where he seemed to empathize with us on the matter of our car having been stolen and helped to ease our worries, frustrations and stress levels of having to purchase a new vehicle so abruptly and unplanned. He really guided us in the search to find a vehicle within our budget and at the same time be satisfied and happy with our purchase. I would highly recommend Carlo Renon because of his friendliness, devotion to help you within your limits ( no feeling of being pressured or rushed into something you were not ready for).His honesty, knowledge and expertise as a sales representative was over and beyond anyone else we had ever experienced in the automobile world. Thankyou Carlo for being that person.

Mike Herd

Came in to see Jay, Excellent Sales person, he treated both my wife and I very well, almost like family. We bought a 2019 Jeep JL from him and he went above and beyond to get us the best deal, as well as all the features we wanted in the Jeep. Thanks Jay.

MCS Electric Services Ltd.

Terrible service dept. Came out with more problems then I went in with. They complained I never brought it back there. Never had anyone screw up an oil change in my life. I certainly had no faith in returning there to get them to remedy the problem. Bad custome service.

Heather McLaughlin

We have purchased our vehicles from Wendell Motors for the last 15 years from Pete Holenski. When I needed a new vehicle, the transition was smooth and a few times over the years he would contact me with a pre-owned vehicle that had come in (an upgrade from my vehicle) which I acted on at one time and it was a great experience. I feel taken care of, Pete's service is exceptional.

Laurie Jones

Great, personalized service. Really appreciated all your help in the purchase of my replacement vehicle. I love my remote starter, too!

Sandro Tucci

Dave presented himself professionally and honestly right from the very first phone call and was the major factors in us choosing Wendell Motors. He was knowledgable about the truck and talked us through all of functions as well as any additional features and options. We felt very comfortable dealing with Dave as well as the rest of the team and we have already spoken to our friends and family about the wonderful service we received. We also want to add that we felt that the team of people that we dealt with throughout the process worked very well together and that made us feel very good about our purchase.

Alex Haack

Good experience buying a 2016 RAM from here and service is great.

Mike Fitzgerald

Excellent work done at the body shop. Paint matching was bang on on a silver grey which is one of the harder colours to match.

Ahmed Elhamidi

Unfortunately there is nothing less than 1 star. I had the worst experience ever with them more than 3 times During ONLY the last 4 months First had an appointment to change my windshield, and after scheduling an appointment and took them like 6 (six) weeks to order the windshield which (they are the dealer!!) dont have it and after going there and waited for 7 (Seven) Hours, they had figured out it's NOT the right windshield (they should be the Dealer to verify) and have to wait and take another appointment and they have to order another one!!!! Second, One more time, after scheduling an appointment two weeks prior for car detailing and leaving the vehicle for more than 7 hours, they didn't do it because they had another vehicles behind and I have to schedule another appointment. REALLY you found out after I arrived and left the vehicle for 7 hours!!! Third, While I am waiting for the Shuttle to take me home, More than 6 customers came and the shuttle picked them and left and I kept waiting for the shuttle to drop me! When I asked why many customers had came and left while I am waiting, they replied (OH, sorry, we missed you!!!) REALLY!! WHY, Am I hidden person or left to another location! I was waiting all the two and half hours in the waiting area and the shuttle driver kept calling the customer and passing me and he told me no one noted him about me! Fourth, I went to change my Car Radio as it has a problem, in the beginning they wanted to charge me for diagnostics $120/hr and it may take 2 days to discover the issue and plus installation if needed, and after some research, I had found that the Radio has a recall BUT they dont inform anyone who doesn't know about it trying to get money first from the customers and they charge Chrysler at the same time {Double charge for more profit} (Some type of FRAUD or misleading customers information) Fifth, after changing the Radio, I was informed it's new radio, while it was a refurbished one [Another Misleading information]. It's OK to have a refurbished as long as it is in warranty, but DONT LIE TO Customers :( Sixth, When I went to get a new fob key, they had informed me that the insurance company asked me to pay first then the insurance company will reimburse me! When I called the Insurance Company, the rep confirmed it was Wendell request to do this, NOT the insurance company although they had got paid form them before [Another THIRD Misleading information] Many others but I cant keep complaining, I dint purchase the vehicle form them, that's why I might be dealt with that. BUT, if they are REAL dealer (Which I doubt now), they SHOULD be like ANY other CHRYSLER dealer either I purchased from them or not Update: Mr Craig, you have my name, number and address in your files. I had visited many times and more than mentioned here with most of negative experience

Frank Mardian

Just bought my 3rd vehicle there and all in all a pleasant experience. Their service has also been spot on and they were there whenever we needed them. I'm not sure if it's just me but their inventory numbers seem to be down, no where near the amount of cars I used to see on the lot.

Ryan J Bester

Jeff in the parts department did a fantastic job assisting me with my requirements. I would highly recommend this place!

Angie Tilbury

Always a positive experience at Wendell’s! Great people to deal with and I am extremely happy with my new Jeep truck!

V Dozer

The best Jeep dealership around! Excellent service and a pleasant staff!

Kuljit Pattar

I feel very friendly and knowledgeable with sales person Brock. I recommend this place to shop around.

Ananda Ballarin

I always dreamed of having a family car. I went to Wendell Motors and thanks to the FRED salesman who with great care and sympathy helped me to find my first car, a Pacifica, beautiful and wonderful ideal for my family. Thank you FRED you were awesome!

evelyn bujold

Excellent costumer service very friendly and well organized staff

Wendy Mathew

Always great service

Jaskamal Atwal

Excellent service, peter was very helpful

Helen Macdonald

Carlo and the staff were great. Friendly and outgoing. Carlo really helped me to ind the Jeep I wanted, he and Steve phoned other dealerships to make sure the vehicles I was looking at were "perfect"! Thanks, Guys, for taking such good care of me! Helen Macdonald

Kleber Júnior

Very nice staff, especially Fred Moreira he is so friendly and he has all the information that I need about the car, and the ways of payment...and the post sales is very good. Everything that I need to fix or change, from the oil to the replacement pieces and the price is pretty fair.

Alessandro dos Santos

Fred is the best salesman ever

Kim Rice

I have not been to a place since March that has better Covid measures in place. My experience from the phone call to set up the appointment to the handing back of the key was professional, friendly and safe. Will continue to use Wendell for all things Dodge. Thanks guys for a great experience.

TheShadiest Wood

As always a fantastic experience, great atmosphere and an awesome Team. Have dealt with this dealership for over 10 years, and wouldnt think of going anywhere else. Keep it up folks, and thanks for everything today, my wife is loving her new Challenger.

Eric Rautenberg

Horrible service at their collision center ! Went in for my bumpers rusting in july took pictures and let me hanging until feb. Took me complaining to a manager for them to even look at it . They could have told me right away that fca was not t going to accept my claim . Never call you back , put you on permanent hold when you call in . Never going there again !

Costas Shouftas

Great at contacting and connecting with Customers. Love how they text you on your phone to update you on the service to your vehicle.

Jordan Dyck

Brought my vehicle in and told them to contact me before putting to much time into it as it was an older vehicle. I called 5 times and was very disappointed that no-one cared to get back to me. 700$ later I left and the main issue that I wanted addressed had barely been looked at. The only redeeming factor here is a one of their employees Cam who tried his best to help. Communication with clients could be Vastly improved. There is a text function to connect with the shop workers, why can that not actually be used.

Peter Anstett

Was not impressed! Called day before and vehicle was available. Told Peter Holinski we were coming from 3hrs away to look at vehicle. Of course when we arrived he indicated they sold it! Talk about a waste of time!!! So much for a gentleman's agreement!! He could have called my cell and saved us an out of the way trip!! Not a dealership I would deal with having experienced this!! Obviously they are doing so well, they don't give a dam about the customer!!!!

Tim Ryeland

Good service department

Ken Manson

Jeanine and the service team were effective, efficient and a pleasure to do business with. I couldn't have asked for a nicer shuttle driver, thanks Donna.

Cory Owen

I had some problems with my insurance company and Kristina patiently fixed them for me. Her service was outstanding.

Trevor

Alex was great to deal with. Good service. Love my car.

Greg Lehman

It was a very easy process and I'm very happy with my new car. Thanks for the great service!

Josh Van Eyk

Would not recommend for service.. Over torqued my tires last spring and cracked the chrome casings. I now have to pay to have 3 bolts cut off and re-welded on due to rust.

mylool box HD

Dodge New Cars Company

Kate Clough

This was my first visit to a dealership. Andrew made it comfortable and I found what I was looking for effortlessly.

Oke Family

Great experience, friendly, knowledgeable and available for any questions. Sales and Finance easy to deal with and always keeps you laughing. Thanks Todd Marquis and Shawn Jones for making the process actually fun!

Alex Boterman

Alex G made buying a new car an enjoyable experience. Would recommend buying a van at Wendells. Cheers

Schooch

Jeanine was the person I talked to for my oil change when I found out it was scheduled wrong. She was super friendly and got me in as soon as possible. I would definitely go to her for any type of service again!

Tyson Hinschberger

Went to Wendell’s after my truck was backed into. They provided a quick quote for me to provide to the necessary parties & arranged a time for me to drop the truck off. The quality of the work was phenomenal & looked brand new. Not only that, but they vacuumed and wiped down my interior which was a nice bonus when picking up the truck. Would highly recommend them to anyone else in the same situation!

Maiquel Schneider

I wanted to buy a car and talked to one of the salesperson, Fred, about what I was looking for. He kept his eyes open and within 1 month he called me with good news and now I have a reliable and excellent on gas car to commute.

Aaron S.

I worked with Alex specifically and he has outfitted me in a well appointed Ram 1500 laramie, ensuring I had max towing and all other features required for my family and towing needs while remaining within budget. If you are shopping for a Ram, I strongly recommend you ask for Alex as the entire experience is excellent and he will ensure the best value for your trade, and ensure you are taking advantage of the available programs at the right time!

Judi Douglas

Amazing customer service and superb quality of work. I was dealing with the Collison center.

D. Starr

They are knowledgeable, all my questions were answered and the answers were thorough. They gave me a nice red bow. No high pressure sales which is good. They gave us space and let us look around. I would recommend Wendalls to people I know. Negotiable and ability to relate to their customers; personable.

Orazio Peluso

Thank you Steve and Shawn for all your helps. Wonderful dealership to deal with. Love my new Wrangler

Josephine Jobagy

Good service but can be slow.

Miss Cathy

Went in today and Mike from service was beyond helpful and which such care and knowledge. Excellent service here, thank you! See you again for sure????

Sukh Saran

Gives you details of the each and every part, don’t misguide customers, genuine parts, lounge with wifi and ride to home if leaving vehicle for couple of hours. But every dealership is expensive but worth it because i had experienced that MR.Lube does unnecessary oil changes which are not even required. So, I wanted a horn for my car, they told me to they have to get it from Toronto, and will give me a call once available. But after 3months i do not get a call and when i call to inquire they say we have to order it and there will be transit charges. The person from the parts and service department couldn’t understand what i was saying and wasn’t able to answer my query.

Lauren Smith-Paumier

My family and I have been purchasing Chrysler family vehicles here for years! They always seem to get us the best prices and ensure we are taken care of. Recently, my husband and I bought a Durango with Wes G. and Shawn J. and both are very pleasant people who will make sure you have great customer service. We are so grateful for their dedication to helping us with this large buy. We knew we needed a larger family SUV and had been eyeing this model for almost a full year, but Wes diligently emailed me regularly with updates to arrange a test drive, and when the best promotion became available for us.

Dean Watt

Prompt and courteous service.

Robert Varga

I bought a Willys Jeep for my two boys in March 2018 and most recently a Durango RT from Wendell. I also plan to buy a Challenger in the new year. The team is helpful and friendly, always smiling. It's also nice to see the same faces time after time and I think that speaks volumes too. Specifically, I have dealt with Wes in Sales and Alex in service, two salt of the earth guys. I highly recommend this dealership, it feels like your dealing with friends.

Pamela Carlin

They took care of everything and were great to work with.

Stephanie Levac

Excellent service, took really good care of my car, and the repairs look great. Friendly and welcoming. Also give very sound advice after an accident.

Cynphira Thanatos

On February 1st 2018 I purchased a New 2018 Dodge Charger from Rob Hancock (salesman) and Shawn Jones (financial service manager). Now a Dodge Charger is a car that I have been sold on for years, so no one needed to convince me to get it. It just so happened to be my dream Charger sitting at this dealership. The selling process took no longer then three days, even getting approved for financing was quick (within 30min), I got my trade in appraised the same day I took the Charger on a test drive and even that was within an hour. The trade in value for my old car was exactly what I expected it to be, no haggling on that part. The staff was great to deal with. All of which were friendly with quick communication. What really pleased me was their sense of humour on top of it, they weren't snobbish or stuck up of what some people might think of a car dealership would be like. When I got the car they had even surprised me with $200 worth of Esso Gas cards AND a cheque for a recent price drop from the manufacturer in the difference! That I wasn't even aware about! All and all, I enjoyed my purchasing experience at Wendell Motors. I would definitely would recommend them to any of my friends and family. I do not feel like I was taken advantage of and I did not feel the need to haggle over a price (knowing fully well what the car was worth and doing my research, which I strongly suggest with any car buying). It was a quick friendly experience for me.

Trevor Fairey

Efficient vehicle servicing

KayElleGee

Sales approach feels very pushy

Joe Dwyer

I've been purchasing and having my cars serviced at Wendell's for many years. The prices have always been fair but what keeps me coming back is the level of service practiced throughout the company. When I've purchased vehicles I've always felt that my business was important to everyone involved in the process. When I've dealt with the body shop the work has been excellent and the turnaround quite quick. The service team do a great job of making you feel like you are "part of the family". Karen and Jeannine always greet you with a smile and seem to genuinely like their customers. The drivers get you where you need to go in no time if you need a ride and the quality of the service work is second to none. Thank you Craig and the whole team.

CB

Amazing experience dealing with Carlo from Wendell Motors! Thanks to Lisa in the Business Office and Alex in Service. Always a pleasure dealing with Carlo, and so happy with my new vehicle! Two thumbs up!

Doll and Toy Gal k

Alex sold us our second ever Dodge Caravan today. Great Customer Service. He was a pleasure to deal with. Thank you Duncan and Lisa Kennedy.

Karen Kaufman

Cam was amazing. I purchased a vehicle from another unnamed Chev dealer that I wasn't happy with it and they refused to cancel delivery. So I was stuck with a vehicle I did not want. Cam worked with me to make the sale happen and make sure I was HAPPY with my vehicle! Thank you for turning a bad experience into a positive!

Great Work Chester

Great place to buy a vehicle. Lots of support and help from everyone!

Iain Dodge

Amazing experience at Wendell Motors! Peter is the best. This is our third vehicle purchased from him.

Radcliffe Pearson

He was a wonderful salesman. He gave me all the reasons to get this car. Looking forward to do business with him again

carrie kraehling

I would like to recommend Carlo Renon to anyone who is looking for a professional, caring, understanding sales representative. He will take the time to listen to your needs/wants. I bought my first ever new truck in 2016, Carlo walked me through the process and did not pressure me into anything that I was not comfortable with. Even after I had bought the truck he did monthly check ins to see how things were. 4 years later Carlo still checks in with me by sending Birthday wishes or just checking in asking how things are going with the truck. With every new vehicle purchase there are warranty issues that may arise Or recalls, Carlo took time to connect with me personally to explain the issues. The service team helped me with any concerns that came up talked to me openly and honestly And walked me through monthly and yearly upkeep without over charging me prices and only recommending services that need to be done for upkeep. I would highly recommend Wendell Motor Chrysler Jeep In Kitchener especially Carol Renon for any future vehicle needs/wants.

Steve Mohr

Body shop did a great job for my subaru

kyle ouellette

Poor customer service, and technicians don't know how to do their jobs. Never bringing my truck here again.

Robert Bachert

Great work on the repairs and excellent communication as to what was being done. They made a negative situation tolerable.

Bogdan Rusu

Failing some of the basics in customer service. Went in cash ready, wanting to buy a Jeep, have made the error to overstep the waiting line a bit, enough for greeter to start yelling, asking me to go back and sanitize hands first, no wellcome message or some diplomacy at least. Asked me then what is my name, interupting the message I wanted to start the conversation with. So really a bad experince I have never had in a dealership! I felt like a weirdo stranger. The conversation which followed was furthermore awkward having been scolded about wanting to buy a certian model of Jeep during the bussiest seazon of the year. lol Will never go back!

Josh Schmiedchen

Had someone hit my car at work took in and there collision centre did an amazing job replacing the bumper looked like a brand new car, would recommend.

ryan subject

Most personalable staff of any dealership I've been at. Wes Grosz is bar none the best sales person I have ever had the pleasure of dealing with. I've been a Wendell customer for 15+ years, 6 vehicles later! Service staff is amazing as well!!

Dave DeCoppel

My daughter just purchased a vehicle from Wendell's and my wife and I were considering purchasing her trade in vehicle at the same time. We visited Mark Scorfield at the dealership to discuss this matter, and Mark pointed out what the options would be for us. We ultimately decided to buy a new Chrysler 200, but were very pleased with the professional way that Mark did not pressure us one way or the other. We have purchased over 10 vehicles over the years from Mark, and will continue to deal with Mark and Wendell's exclusively in the future.

Jay & Lynn

Good Service

Suzy Q

During these times you would never thought you would still be able to buy your dream vehicle. Wendell motors made that possible and made this buying experience best one yet. Forever grateful to Wes and Shawn for looking after us!!!!

Geoff Morris

Not overly impressed with customer service.. need a little more Inside comunication

Fernando García

Helpful staff and great service, 5 stars for Fred Moreira for excellent customer service.

Bryan Lutley

I first got in touch with Wendell Motors having just found out our old car would need more in repairs than it was worth. Having never purchased a vehicle from someone other than friend or family, we weren't sure how to navigate the whole process well, especially when financing the vehicle. Wes and the rest of the team at Wendell were very helpful in helping us getting into our new vehicle in under a week, and were great at keeping in touch through the whole process.

Terence McGuire

Collision repair center is very professional, they made the process easy and stress free.

Ann Brits

From the beginning Wes Grosz was just amazing with the service and follow up calls regarding the RAM 1500 vehicle. Wes guided me through the process and the additional options to the vehicle. Graig Hendry (Dealership Owner) was so friendly and involved in the whole process. Lisa Moore explained the options to extend the warranties. Thank you for the great service. I will definitely recommend this dealership and especially Wes Grosz to friends and family.

J.J. MacKinnon

I went in for a one day neighbourhood sale. They said in the advertisement that they would pay the highest for your trade in. Well I got offered the Canadian Black Book price. That's not a high trade in value.

Tom Kelly

Our buying experience was great. My wife really wanted a Jeep. On an earlier visit a different salesperson tried to dissuade her from buying a Jeep and kept trying to push a vehicle she thought would suit my wife more. Maybe that salesperson was trying to meet some quota?? This just irritated my wife and she walked away. When we went back together we were lucky to meet Derek. Derek was very knowledgable and friendly. At no time did I feel any high pressure sales tactics. Derek gave us space to look around. He even took our children inside and let them sit in the showroom cars while my wife and I discussed our options. When we weren't sure we were ready to buy, Derek didn't force the issue. He answered all of our questions and concerns. He listened to what we wanted, pointed out some of the less desireable features of a Jeep (bumpy ride, noise) that we may not have thought about, provided a vehicle for a test drive and suggested a route to drive where we could experience what he had mentioned. When we were sure we wanted the Jeep, he and Steve worked the price and options to come up with something that met exactly what we were looking for. I would highly recommend Derek at Wendell Motors to all of my family and friends.

Jennifer Drimmie

Purchasing out new van from Cynthia and the folks at Wendell Motors was really quite simple and straightforward. She's very personable which makes you more comfortable when dealing with her. It was a great experience and we'll definitely go back if/when we replace our other older car.

Mike Robertson

Had a Jeep for many years (before it saved my life). During the years I owned it, this is where I always would take it to get it serviced. Even simple stuff like an oil change done at the dealership is a smart plan. Especially because they know their vehicles and sometimes will know about simple things other places won’t. But ya never had any issues and was happy with the service my vehicle received. I would recommend taking your vehicle here, they will look after it.

Jamie Schreiter

I bought a 1995 Dodge Caravan from Wendells years ago and had it serviced there where i had 5 wonderful years with that Van. After some dealings with Mark I bought another Dodge Caravan and have had it serviced there ever since. Mark did a few extra details that i greatly appreciated. He showed me on how to work the new technologies and was even there when I drove off for the first time. Karen and Jeannine in service are fantastic. They both have great warm personalities that have my best interest in mind. I had a problem with an interior panel and Jeannine took the bull by the horns and placed it exactly where it still is today. Karen has a great smile and always asks what can She do to help me while getting it serviced. a friend of mine asked me who I deal with for servicing my Caravan. I went on and on about how Wendell's handled different situations over the past 10 years. He did alot of research, met with Mark and bought a new Cherokee from him !!!!!!!!!!!!!!!!! I am a self employed sales rep that just resigned from a manufacturer of furniture that did not have their clients best interest in mind. I wish others would take on the same business mandate that Wendell's has !!!!!!!!!!!!!!1

Mike Wright

Great service.

Mark Panchaud

I found the staff to be friendly and Efficient. They answered my questions and concerns. And the work was done quickly.

Katherine Gekiere

Another great experience at Wendell Motors! I purchased a Dodge Caliber in 2010 and was impressed with the sales department at Wendell Motors. They are honest, friendly, and go above and beyond to ensure that your experience with them is excellent. While I had the Caliber I would take it back for them to maintain and I found the service department to be very professional and I was impressed with the quality of the work done. So when I found myself in the position of requiring another vehicle the first dealership I considered was Wendell's. And once again I am very happy with my experience and my Jeep Compass. I would highly recommend that anyone looking to purchase a new vehicle visit Wendell's and speak to one of their sales associates or my favourite sales associate - Carlo Renon.

Dale Sheppard

Was a great experience buying a new vehicle with Wendell Motors. Really enjoying my new vehicle.

Larrek Investigations

I've owned several vehicles from luxury to sport to SUVs, so I've been to a lot of dealerships over the years. This is the second brand new Ram truck I've purchased and both were from Wendell Motors. Their sales team, led by Steve, is second to none and I highly recommend them! I love my new Ram!

Filomena Putrus

Called to get pricing on a van got a call back was told I needed a 500.00 deposit before I could get anyone to look at my trade and rates on another van I have been buying vans for years never had to put a deposit... This is just crazy.

Tyler Mason

We purchased two new vehicles from Wendell Motors within a few months and the experience was very pleasurable. They were very receptive to working with us and also kept us up to date on a car which we custom ordered. Also were very quick to get the vehicles delivered once the deals were done. Would absolutely deal with again. Thank you Peter Holenski and the team at Wendell.

Luciano De Paula

Reliable and safe company. Great service when i bought a car. The seller (Fred) helped me with the choice and I was very satisfied and when I needed maintenance services he was always very helpful and quick.

Neil Mathura

Shocker.. found out bump to bumper is not actually bumper to bumper. Who knew..

Glenn Bski

Friendly service.

Daniel Zur

Excellent body shop work. Similar experience on the past.

Lilly Marckesano

Great service!! Alex took care of us and we are happy

Nolan Hillier

Fantastic experience. Put me in my dream truck when no other dealership would even try. Would recommend to all friends and family. Todd was a pleasure to deal with from start to finish guiding and helping me through the buying experience, always with a smile

Zeke IceColdCoke

Peter and Kyle took good care of my issue and got it resolved. Thanks again and Merry Christmas!

amir amir

Good

Jon Fraser

Visited Wendell Motors after hearing the radio ads because we needed a minivan for our growing family. We were very disappointed when they tried adding “admin fees” to the advertised pricing. When I asked the sales manager about the fees, I was treated like I didn’t know what I was talking about, he then dismissed my questions regarding these fees. How many people do they get away with charging these “fees” to? We found a better deal at another local Dodge Dealer. We won’t go back to Wendell in the future.

Perry D'Hondt

Great experience purchasing a new vehicle at Wendell Motors. Very friendly and helpful staff there. Fred and Shawn both worked very hard finding the right vehicle for us and finalizing our purchase in a professional manner. Highly recommended.

Jackiy Boychuk

I cannot speak highly enough of Wes and the entire team at Wendell Motors. From the moment we walked in the door we were treated with outstanding hospitality and service. They listened to exactly what we wanted in a vehicle, making suggestions on what they felt would be the best fit for our specific needs, without us ever feeling pressured for an immediate sale. We can be a picky pair, with unique needs out of a vehicle, and it was refreshing to deal with such a professional and down to earth team from this family owned establishment. We truly ended up with a vehicle that was perfect for us. Without a doubt we will be recommending Wendell to friends, family, colleagues and anyone who crosses our paths, for all their vehicle needs! - Jackiy & Luke, proud new owners of a 2019 Ram 1500 from Wendell!

Brad

Walked into the dealership not knowing where to go to speak to reception, no signs and nobody to be found. When I talked to someone they had to run around for 10 mins to ask people where the new car sales person was. They paged the person and I waited another 5 mins with the receptionist. Nobody had come, so I walked out after hearing the salesman was on his way multiple times. Poor first impression don't feel like I'd go back to talk to anyone.

Stephanie Higgins

Thank you to Wes, Shawn and the rest of the team at Wendell Motors! We're so thrilled with our new Pacifica Hybrid. They helped make the process of buying a very hard to get vehicle easy during a pandemic. I would highly recommend them. They definitely treat you like family.

Stacy Breen

Fast, super friendly and takes care of the little things, like filling washer fluid or deprograming keys. Everyone makes a point to say hi as they walk through the waiting room. Truly a great experience! Best service dealership around hands down!

Laurence Baird

This was the second time I made a purchase at Wendell Motors and the second time only confirmed the quality service you can expect! Everyone at this dealership treats you like family and bends over backwards to serve the customers. The …

Drew Hrbak

Great service and staff! They make you feel like they value you as a client.

John M Huisman

I have had very good Service.

denvernn

As a car enthusiast I have been thru many car dealerships and many cars. Jay from Wendell Motors is that person you can actually trust and feel comfortable with. He earns your business through hard work, patience and generally just being nice, respectful and open. Please do yourself a favor and speak with Jay at Wendell Motors!

Amar Hira

The service was outstanding! They really take care of their clients or potential customers!

Southy Southall

Carlo Renon at Wendell Motors was extremely helpful with assisting me in my 2017 Dodge Ram 1500 Sport purchase. This dealership is fast, professional and it's no wonder why they have such a stellar reputation. I will continue to be a return customer for many years to come. Thanks again for making the deal so flawless. All the best, Brent Southall

Leslie Wells

I gave a four star rating because of the daily notice you gave me about your progress on fixing the car. Five stars may well be deserved once I have seen the car.

Kitty Stevenson

Jeannine in service is awesome. She is always on point. I am very happy that Delta can rely on someone so dependable. Having her as the main contact in service has been great! All of the mechanics have said many nice things to me about her. I wanted to pass that along as great customer service should be recognized. Thank you!

D Warren

Most the time it was good but: I had problems with my tires leaking air every two weeks on a new jeep.I still have that problem after five years.I have a suggestion too.For the price of the gold warranty forget it it is a waste of money!

Howard Starz

Best vehicle buying experience I have ever had! Wes Grosz goes that extra mile to make the vehicle buying experience pleasurable and as smooth as it could possibly be!

Lauren Johnson

Bought my second vehicle from Wes, and it was nothing short of amazing, once again! I will never buy a vehicle from anywhere else. He takes care of his customers like they are his family, which is hard to find these days! Thanks again Wes for all of your hard work! :) I will be referring all of my friends and family here.

Mike M

Great dealership, great people, very satisfied with everything.

Michelle Teichman

Cam Greer at Wendell Motors is amazing! I've had 7 cars in the last 12 years and this is hands down my best buying experience ever. I honestly didn't know that you could have a pleasant experience at a car dealership or with a dealer. I usually walk out of a car sale feeling like I've been used, ripped off and totally taken advantage of. Cam was nothing like that. Cam is unbelievably patient, extremely helpful, and went absolutely above and beyond in terms of responsiveness and the provision of information. He found an answer to every question (I must have had well over 100 questions) and he never resorted to pressure or poor sales tactics that are so prevalent at car dealerships. I would 100% recommend Cam to anyone for any kind of vehicle. He's the nicest guy, extraordinarily helpful, and should honestly be the salesperson every other dealership models their salespeople after. I wish he would teach a course on how to sell without totally alienating the buyer. Thanks to Cam, I love my new truck, I feel good every time I look at it or think about the buying experience, and I don't feel in any way like he gouged my bank account or tried to trick me or take advantage of me. If you're thinking of buying any kind of Ram, Jeep, Dodge, Chrysler and whatever else is in that vehicle family, go to Wendell Motors and insist on working with Cam. You won't regret it and, honestly, if you buy your vehicle from anyone else, you're settling for less.

ali alghabban

5 stars I cant say anything else

Stephen Jones

Had a check engine light not go out and they fixed me up in 5 mins and sent me on my way. Not bad at all.

Angela Nice-Purdy

Greg was great to deal with, he's outgoing friendly and informative. He made me feel secure in my purchase and knowledgeable in my decision, I didn't feel pressure at all and in fact he encouraged me to take my time and think about it. I bought a 2009 Jeep Wrangler Sahara Unlimited it's my dream vehicle I've wanted for the past 20 years. I've had my jeep for 4 days now and so far so good I would definitely recommend using Welland for future purchases and in particular with Greg. We had a small issues with some things in the beginning and as soon as I mentioned it to him he took care of it and made the whole process smooth and comfortable. He is definitely the one I would want to deal with in the future and is in the right role as the sales manager. The bonus is we like the same hockey team...GO HABS GO!!! Thanks Greg for making my purchase smooth and seamless.

Eric Taylor

Good sevice

Gerhard Hohmann

Vehicles are nice but the maintenance is disappointing, bought a service package and extended warranty for our jeep compass when we bought the vehicle that was supposed to cover several things and they claim they only do oil change, never buying chrysler again.

Pellbort

Alex was accommodating, patient and knowledgeable, and made buying a car from Wendell Motors well worth the long drive from Toronto to Kitchener. He was happy to do a video viewing, and came in on his off day to make sure everything went smoothly! Strongly recommend. Thanks, Wendell!

Jane Davis

I worked with Alex and Shawn directly. My overall experience was easeful and enjoyable. They were able to find a vehicle that met my needs. This is my third time working with Alex and I wouldn't go anywhere else.

K Eckert

The service when I purchased my truck was great! Stephen the sales manager was very accommodating, and things proceeded as promised. Very happy with my purchase. My only complaint would be the detailing done on the truck was terrible. The tires are still a mess with run marks and uneven coverage. There was a wide swath of dirt on the roof where I guess they couldn’t reach. There was wax buildup everywhere. Other than that things went very smoothly.

Alexander Goulet

From my first phone call scheduling an appointment to the point I pick up my car, their service department is friendly, optimistic, accommodating and reasonable. I knew I wanted to bring my car their for repair when I called and Jeannine answered the phone. She is the lifeblood and heart beat of that service department. She took pictures of my broken car parts, explained the issue in detail, and gave me reasonable and affordable alternative options to fix my issue. Trust in your mechanic is earned, and they have earned mine.

Ted Hutcheson

Cannot say enough good things about the sales team there. Thanks for all your efforts Carlo R., you always seem to go way out of your way to help our family out. It's been a pleasure buying cars with you the last 12yrs. Looking forward to the next swap, but I think we're going to enjoy our Rubicon and the new Ram Warlock for a while yet! ;-)

Romwel and Donna Victorino

Carlo was very helpful and accommodating. He got back from our inquiry through email and call us back on his rest day. We appreciate the effort of being there for the test drive even though he's supposed to be off that day. He answered all the questions we have all throughout the buying process. We're very satisfied with his service and we'll definitely be going back to him for all our needs for our new car.

Kevin K Pepper

I had a situation with my 2012 Ram and needed to leave it at dealership on Sunday. I left the key in the drop box with the plan to call the Service Department on Monday morning at 7:30. I had a concern that they were not going to be able to service my Ram on Monday on short notice. I'm a commuter to Toronto and my vehicle is critical for my job. my way to Toronto Monday morning Michael Bishop called me at 7:15 asking how he could help. I explained my situation and Michael would look into it. Michael called me back and explained the starter was gone however my vehicle would be ready by lunch. First I was pleasantly surprised Michael took the initiative to call and second fitted my repair into their schedule. Excellent Customer service by Michael and the Wendell Team. Kevin K. Pepper

Charlotte Ferguson

Service Department is exceptional! I will return to this dealership in future! Thank you for looking after me and my truck!

Hassan Hasan (Spiffy)

Looked at a Jeep Wrangler here. Very nice vehicle

Melissa Spence

Fast, friendly, reliable service at a fair price

Kennell

Saw a 2013 Jeep wrangler on the front lawn that caught my eye. Was already lifted with bumpers and fender flares. I went to their site and saw it was $31000. So i made a appointment to test drive it. I drove half an hour to come look. When I came to look at it they had change the price on the site to call for details. The salesman is now saying they just did all the work and it would now be $45000. Very disappointed I wasted my time on a weekend to come look at the Jeep. No one tried to contact me about the massive price jump for work that was already done. Will not be coming back here.

Jennifer MacKenzie-Miller

I take my van to Wendell Motors for servicing regularly (oil changes, maintenance). On this last trip I was dissatisfied with my bill so I sent an email with my complaint and within ten minutes had a response back from the President, Craig. The next morning I received an email from the Parts and Service Manager, Alex. I responded and set up a time to chat over the phone. Alex called me on time and said that he was disappointed that I wasn't happy with my experience. He was very pleasant on the phone and made arrangements for me to come back in. Alex explained that this is a family owned business and customer satisfaction is important to them. I appreciated that I was listened to and felt that my return business was valued.

Peggy Clement

Michael Bishop goes above and beyond the daily service requirements of his job. It was raining so hard when I arrived, went and got my car and pulled it up close to the door. He chose to do this as a random act and increased my respect for the service department. Kudos to you Michael!!!!

Tina Dance Moore

2017-10-17. Service requiring repeated visits for the same issue...being charged multiple times for service that did not resolve the issue on a 2015 model vehicle.

Colleen Fougere

We were very happy with the level of service offered, the friendliness, knowledge and helpfulness of both Steve and Cynthia. Our experience was was great and the transaction was effortless!! The business managers were so very helpful and made the experience that much better. We are very happy with the car we purchased and have recommeded Wendells to many of our friends already! Thanks for a job well done :)

TheBrad1960

Great customer service from Wes! I will definitely return to see him when I buy my next Jeep! Thanks

The Random

Loved the service and got a great deal on a new truck. I'd go back and recommend it to anyone looking for a Chrysler

Pauline Holenski

I have bought 2 Chrysler Sebring cars from Wendell Motors. Peter Holenski looked after me. I appreciated his knowledge about the car and he answered all my questions. His patience was welcomed. Great experience.

Phil Meighan

This is the second time I've needed the services of Wendell Motors' collision Centre - and the experience has been beyond positive; "11 out of 10!" I am not actually a Wendell customer, that is I don't drive a Chrysler product, but I've been treated as if I was one of their best customers -- driving a Subaru Legacy of all things. I had a Subaru repaired at Wendell some three years ago - despite the fact that my insurer did not include the shop on its "recommended" list. The results back then were outstanding - and I'm delighted that, in 2020, my insurer saw fit to finally include Wendell as a "recommended" repair centre. Not only were my cars fixed "like new" - but both times the cars were thoroughly cleaned as well; no charge to either myself or the insurer. Add to that - staff members (specifically Mike S. and Kyle) were friendly and helpful (a big bonus during a stressful time!) and of course, thoroughly professional. Thanks again to Wendell's Collision Centre -- I hope I don't need you guys again (!!) but if I do, I'll be there in a heartbeat! Phil Meighan

Cristina Sousa

Went in to get a recall done on my car and they said that they were going to contact Mopar to order parts to fix this problem and they never did. I tried to contact them and they never respond on multiple periods of time. Never going to ask them for anything again, even though it was their job to fix it. Guess they don't care about people's safety. Worst service I've ever had.

Daniel Melo

Fred was the seller responsible to help me to get my brand new car, Dodge Journey. It was an easy and quick process and I highly recommend Wendell Motors if you are looking for a car. Also, I appreciate Fred's service for his attention, commitment, and support.

Lee

Mike Blake was very helpful and kind and explained different options we could work with. My car was done in a timely manner that was very helpful. Those are a few reasons why I would pass on Mike Blake as a person to go see at this dealership. Thank you Mike and Karen From Steve and Lee

Rômulo Silva

Great dealer. Ask for Frederico, nice guy you can buy a car.

David Meidel

My wife and I went to buy a 2019 dodge truck. The sales rep Jay was great . The manager and finnichal team went above and beyond went all the way up to the bank national manger and Got us the best interest rate available. This is the best car dealership we have ever been. They have our business for life. Thank you for everything.

Ammar A. Khan

They are good until you buy car. I saw their behavior towards their customer who bought his Jeep in the same morning. If you want to buy used car, you need to be very expert to avoid being ripped off. After seeing their behaviour, i bought my car from other dealer.

André Rondinelli

Fred has always been helpful and attentive since the first day I bought my Dodge Journey. Whether with questions about the vehicle or to schedule a service, he's always ready to provide an excellent support.

Jeanette Lee

We had a great experience at Wendell Motors. Jay answered all of our questions, gave us lots of information and let us go for a test drive. We never felt pressured and he gave us different options to choose from. We also dealt with Lisa who was also excellent. She kept us informed and we never once had to reach out to find out what was going on. Everything was completed within a week. Todd assisted when we went to pick up our Pacifica since Jay was on vacation and he was friendly and helpful as well. Overall our experience at Wendell was amazing! We would definitely recommend them to anyone.

Curtis Nagle

I had a small fender bender and the collision center was amazing at making everything better. They dealt directly with the insurance company sharing all the information that was needed. Also made it very easy dropping off the rental car right at the dealership so could transfer everything back into the van. Hopefully never in an accident again but if so definitely going back to Wendell

Murray Pryce

Peter was great to work with Thanks

Google user

Don’t trust these guys for repairs. They will do anything in their power to not warranty their work.

matt allen

Quick and friendly service

Anuradha kothalawala

I bought my very first car in Canada from Wendell. Fred's customer service was exceptional. Since the time I walked in, he was really friendly, supportive and accommodating. I test drove so many vehicles and he never had a problem with it. He explained vehicle details and the financing process thoroughly. Fred's dedication to the customer service made the whole purchase process easy and fast. I went to almost every top rated dealership in Kitchener and had a horrible experience. Some even told me that I can't finance a vehicle since Im on 3 year work permit. Therefore, I would recommend Wendell without any hesitation and don't forget to ask for Fred if you go there.

judy furtado

The service was amazing. Our experience with Peter and Shawn was outstanding. It was the best purchase of a vehicle we ever had. It was fast. No hassle. No surprises. I would absorb 100% recommend Wendell Motors.

Jerry

Well they had to paint hood and fender on my new rebel, must say right now looks awesome, ????to the painter. And my truck was cleaned and shinning, awesome. Great job to all. Hope future service is just as good. I recomend Wendell Motors. They provided good service as my company does, that's what makes a good business. Thanks to all

Blockchain TV

Seamless car buying experience!

Katie McTaggart

Horrible customer service. Bad first impression.

Paullie Hagen

Alex was amazing. Helped with every thing he possibly could and more. Will definitely purchase my next vehicle from Wendell as well, because of Alex. :)

shar shantz

I needed my windshield repaired immediately as I was driving out of town. Wendell body repair took my jeep that afternoon and it was ready the next morning for pick up. The price was also significantly lower than other glass repair companies. Well done ✔

Amber Martz

I am basing my review on the customer service I received from the specific dealer that worked with me(Fred). I found him to be helpful and hardworking. Responsive around the clock and overall decent. Understanding the role is a “sales” role and that a dealer is typically quite pushy; I didn’t really feel this way when dealing with him. He didn’t have the characteristics of someone trying to swallow all of your money pushing you into buying or adding features to a vehicle that you aren’t interested in. I found him to be overall good to work with and I would do it again.

Nicholas Smith

Just a car dealership

Canada 2 Kids (Canada 2 Kids)

I bought my car at Wendell and I had a great support from Fred (Sales). He was clear all the time and let me and my wife comfortable with your choice. In addition, I have been doing car services all the time in this shop. Thanks Kleber

Nick Matthews

Service waiting room has a television that's usually set to trash daytime television talk shows, which is horrible. You can ask to have it changed. There are also a bunch of toys for small children, which is good when you have kids waiting with you too. There is a shuttle service if your car will be in for work for a longer period of time.

Jerry “J.R.” Surlaya

Dealt with Wes on a new 2019 ram 1500. Great experience overall and super fast turn around!

Jay R

We dealt with Wes, one of the most down to earth sales people. Was not pushy, very knowledgable but most of all friendly. He was upfront and very easy to deal with via phone and text. Very accommodating of a few changes to the original plan. Not pushy at all. The staff at this dealership are very friendly even thru a pandemic it was very easy to navigate thru the dealership safely. Will return soon, thank you for.making this one of the easier transactions thus far!!!

Brenda behrendt

We purchased a vehicle this week from Wendell Motors. The staff were very friendly and the atmosphere of the place was very relaxed. Alex Goad was our salesman. He was friendly and knowledgeable about the vehicles he sells. He took the time to explain all the functions of the vehicle as well as invite us back if we had any questions or concerns after we left. I would reccomend him and Wendell Motors to anyone looking to purchase. The whole transaction was very easy going with no pressures. Thank you Alex.

John Thomas

Friendly, helpful, efficient. Been that way for many years.

Beth-Mike Laverty

This was the first time buying a Dodge Ram and with all the amazing options available it took some time to decide. Our sales associate Alex Goad took the time to explain and go over every option we had picked with us. All the help Alex gave us during this time made our purchase and delivery easy and stress free. We would definitely go back to Alex Goad for our next purchase.

Paul Grosz

This was my best ever expérience purchasing vehicle. The staff and management are second to none in all of Ontario.

Mihai Marinescu

Great place where everyone helps their customers in a timely manner.

Terry James

Recently bought 2019 Dodge Caravan from Carlo. He was an excellent representative to deal with. Very informative and helpful. I had upgrades done to my van and Carlo was kind enough to lend me his van while they were being done. Very good experience.

Ivan Valvassori

I recently purchased a new Jeep from them & the experience was first rate all the way through. The staff are all courteous & helpful. The value for my trade-in was great & the process very accommodating & transparent. They have a …

Trevor Schott

Took used " pre-owned" 2012 dodge Ram 1500 in for random airbag light coming on. Charged around 85 bucks for scan plus tax. Told "Nothing they can do" That scanner must have been paid for 1000 times by now. Took to smaller dealership where purchased, fixed for free. Oh, also told from big dealership truck needed tune-up for 390 bucks without actually checking plugs to see if they had been changed, then also told transfer case fluids should be changed, but without actually checking them for 450 bucks or so. Also might add stealership had truck for a whole day. Smaller dealership where purchased said they would do tune-up for 300 bucks. Great service from Jeannine, very friendly and polite.

Peter Batelaan

I have been in the industry for 35 years. And yet, I was left very impressed by their experience and professionalism. Alex and Shawn were both amazing, and a pleasure to deal with. With my next vehicle purchase, I will definitely go back to them and would highly recommend them them to anyone

Amy Jones

What a fantastic experience! From dealing with maddison at reception to kyle the manager they just took great care of me and my car. They even looked after dealing with my insurance company so I didn't have to exept for the first call to them. And they fixed my car and they had it finished before they said they would and what a great job! I couldn't be happier! Thanks wendell motors! You have a really great team!!!

Rogerio Meneghelo Apezzatto

I bought a car here with the sales representatuve Fred and it was the best experience possibke. He is very patient and kind, explains everything you need to know and you don't feel he is rushing on you to make a decision ASAP, he let you have your time to make a confortable decision. Totally recommend this place and Fred as the salesman.

Rick Filsinger

The sales experience on my new truck was great. Cam worked hard for us and found the vehicle we wanted.

Carley Moore

I had a very positive experience with the service department a few weeks ago when I brought my dodge journey in for service. I will definitely be back.

Peter Frey

Great expeiriance awsome sales and finance ppl would go back and buy from them again

Peter Zanon

Our car was in for general service. Existing programs for vehicle maintenance were highlighted and reviewed to provide us with the best possible price. Any issues found (brakes, security lugs, alignment) were reported promptly and options provided based on severity of problem and the immediacy of repair need. The cost of repairs was lower than expected, Jeannine and Karen are very informative, kept in contact and remembered my name despite having not seen me in several months. These two are amazing.

Andrew Birch

Pushy

Frank Defazio

Alex and Shawn made the car buying process easy and were very informative. I would recommend to anyone.

pyker41

Had a great experience im just shocked how their service department is only open such limited hours...

James Staunton

I've been dealing with Wendell Motors since 2009. The staff has changed over the years but the one thing that remains is there personal standard of integrity that matches the founders creed to this day.

Sheila Barlow

My experience with Wendell Motors was Quick and painless — the dealership made the process easy. No-pressure, didn't feel rushed. Trustworthy. Special Thank you to Peter Holenski

Meghan Hinsperger

My experience with Wendell Motors, in particular Wes Grosz was amazing! I am a student on a budget and when it came to buying my very first car Wes made the process easy and answered all of my questions. He found me a safe and reliable car that will last me for many years to come. When I came to pick up the car everything was explained in detail to me and it even came with the classic red bow! Thank you to Wendell Motors and Wes for making the biggest purchase of my life so far, easy and one that I will always remember with a smile on my face!

Dreamscg

Completely made buying a car easy and seamless. Had such a great experience and happy with my new car. Thank you so much to Peter and Shawn for all their hard work. COVID could of made this experience hard but you all worked to make this a happy day. Ill be back for sure!

Shannon Wey

My husband and I had looked at a few dealerships before Wendell Motors and only one other place had someone come out to greet us. …

John Bourbonniere

Unless you want to get marketing calls a few times a month, and your mailbox filled with junk, avoid Wendell Motors. I had a warranty repair done there once (a painful experience) and today was the third time I asked to be removed from their marketing lists.

Anwar Syed

Will never return or recommend this dealership to anyone.

Peter Leduc

great service from Derek and mat ..I would buy a car from them anytime pete & carol

Frank Carbone

Wes Grosz was great. We received a nice fleet discount and the service was great too. He even dropped the vehicle off to MKW Outfitters for us to get the roof racks on it and then picked it up and drove it to ProWraps in Ayr for us to get the truck lettered. No other dealer has ever done that for us and we have bought many vehicles over the years. Thanks Wes.

Meredith McFarlane

Alex Goad was awesome! Couldn’t have asked for a better experience buying a new car!

Joe MOLNAR

I've always had a great experience at Wendell's. I have taken my vehicles there for many years. The staff in the Service area are friendly. It's always a pleasure to see & talk with them. They repair only what needs to be done. I don't have to take my vehicle back for the same problem. The mehanics do a great job. I certainly appreciate the "shuttle service". In all, a very positive experience.

Amy Shee

Our new 2021 Ram was delivered from Wendell Motors last week. What a smooth and pleasant experience this purchase was. I found it very easy to work with Wes to get the Truck we needed. Wes was always prompt getting back to me through email and was great at keeping me up to date on the status of our truck. We will be sure to recommend and reach out to Wes at Wendell Motors for our future vehicle needs.

Bond Snow

This time my recall problem was taken care of right away.

Robby Salaz

Staff was friendly, we even cracked a joke when I brought my jeep for its first oil change. Thanks!

NANCI G

A big thanks to Wes for working his magic on Christmas Eve. He was able to source the vehicle we wanted and had it ready for pick-up on New Years Eve! We were very happy with the offer on our trade-in plus discounts on the new purchase. Wes truly goes the extra mile and was a pleasure to deal with.

Judy G.

Our son purchased his first vehicle with Alex. He was treated with exceptional customer service from the test drive to vehicle pickup. Alex responded quickly and made the purchase go seamless. If you are looking for great customer service go see Alex and the dealership they are stellar!

Matt

Came in for a sub frame recall last year on my Jeep Patriot, drove off with my alignment so far off that my steering wheel was pointing at 2 o clock when going straight. Went back and they "fixed" it. Found out back in January that the Jeep Gladiator would be released in the spring some time. Called to ask for more information, left my number AND Email. Got a call from 2 other dealerships regarding the Gladiator and nothing from these guys. When I called to ask why I havent received any information I got the run around and was told they would email me right away with info. I STILL havent heard anthing. If you want any sort of customer service satisfaction do NOT go to these people.

Ron Scott

Good experience dealing with Alex on our purchase.

Rob Armstrong

Having purchased so many vehicles and dealt with more dealerships than I can count, this place is one that is truly worthy of FIVE big stars. From the time you walk in, Wendell Motors makes you feel like family. Their …

Mat D

I just picked up my van from Wendell motors. This is my first time getting a vehicle from a dealership. Peter was an amazing sales man he help so much and made sure I got what I needed/wanted for my family. Everyone is so friendly and there just great deals on on all your vehicle needs. Shawn in financial department was also an amazing help very friendly. I'll be getting my next vehicle here hands down.

Julie Beemer

Our sales consultant Carlo was a pleasure to deal with and he helped us out every step of the way.

Rick Krause

Navigation on a 2016 jeep shot. Tell me that a new $850.00 radio/nav will solve my problem.

John Hayden

Staff have been incredible. Very friendly, and willing to share their knowledge to help those that just don't know. Overall costs compare with most big dealerships and on some instances cheaper. Keep it up Wendell's.

Brent K

My transmission broke at less then 80,000km on my Jeep but the 5 warranty expired a few months ago. They want to charge me $4500 for a used transmission. They offered no help with the problem. They have serviced this jeep from day 1, then this is the treatment I get. The service here is absolutely horrendous.

Mark M

My experience with Wendell Motors was top notch. I would highly recommend Wendells to everyone. I was treated like family by the entire staff.

Lisa Hinsperger

We have purchased our last 4 vehicles from Wes Grosz. He is very attentive to his customers and goes the extra mile to be sure you have the best possible experience. He is quick to respond to any questions you may have and is honest and trustworthy. We will return to Wendell Motors for our next vehicle purchase.

Jeramie King

Wendell Motors did an amazing job on my Range Rover body repair rear bumper! Looks just like new! Courteous staff and finished in the time estimated. Also detailed the truck to. Would reccomend!

Colin Prytula

Good, quick service.

Isabel Oliveira

A big thank you to the Collision Department at Wendell Motors for the amazing job you did on my vehicle. The body work looks great. Thank you also for the interior detail. Great Customer Service

Jay Boyer

I recently purchased a vehicle from Wendell's and they came through on all aspects of the purchase. Well done by all involved.

roger bauman

Wendell's is a great dealership. I dealt with Wes Grosz who went out of his way to make me feel welcome. The truck was delivered on time & the transaction went smoothly. "CUSTOMER SATISFACTION" is number one on the list. Wes gave me a follow up call two weeks after the sale to see if he could help with anything. "I would highly recommend him to anyone looking to buy a vehicle".

todd todd

This is an amazing place to buy a car. The friendliest staff ever. I have bought five cars from dealerships in 10 years and this place was by far the best .Special thanks to Shawn and Alex who just went all out to see that we got what we wanted and were treated like royalty . We are thoroughly impressed all around !!

kerrthom76

We enjoyed our experience with Wendell Motors. Carlo was friendly and had a helpful demenour with us throughout the process. Very efficient!

Brian Hermann

Purchased both my 2020 Charger Daytona and 2021 Ram at Wendell Motors. Both experiences were great. My salesman Alex Goad and Finance Shawn Jones made the experience exceptional! Looking forward to buying my next new car there in the future! Thanks again

Charlie Cliche

From start to finish; car rental, parts replacement, finishing, reassembly, painting, cleaning, couldn't ask for anything more.

tom greer

Very Good at Wendell Motors. New what I was looking for and had it ready for me.

Tyler Wyszynski

I dealt with Wes Grosz, he was professional, knowledgeable and very accommodating when i purchased my new Ram. I highly recommend checking out Wendells if you're in the market for a new vehicle. Great staff and friendly people make a sale that much better.

Paul Koebel

Service was good, just some communication hicupps, that vehicle was done.

Zac Zehr

Great dealership. Friendly staff. Working with Wes is a very enjoyable experience.

Tricia Johnson

Fabulous group of people here at Wendell. Always on schedule and always on time for my oil changes. Love the team at Wendell Service

Heather Irvine

Jay Nourredine was absolutely fantastic at Wendell Motors. He was patient with me in making my purchase, and went above and beyond when I had questions. He was honest, knowledgeable, and great to work with. I highly recommend choosing Wendell Motors for a car purchase, and encourage anyone to reach out to Jay specifically! Thank-you!

daymon ferguson

Said they could help do what I was wanting to do, but didn’t end up pulling through. Also said I would get my deposit back before the long weekend but weren’t able to do that either. $400 for nothing that I now have to wait another week to get. Terrible.

Carrie Koch

Wes Grosz has always been a pleasure to deal with. He always makes sure I get the best deal and that I'm informed during the process. He is not your typical car salesman and is an asset to your company. I recommend him to all my friends.

Y Zh

It is a very very very bad company. My English not good enough to tell you the details. But believe me, they lied

Pat House

I have so much confidence with the personel in the dealership from the service bay, and the employees who will take you to your appointments.The people in the service area give you a description of what has to be done with your vehicle and you feel that it is very safe with them looking after it.

Hank Edwards

Mark is an amazing salesman! He recognized us from our two previous showroom visits more than 10 years ago!!! He helped us to narrow down what we were looking for and was good at helping us find just what we wanted. He was helpful in making it easy for us to maximize our financial options. The emails that went back and forth between us and Jean made the financial aspects of the sale go smoothly and the pick up day to be quick and painless. Thank you Wendell Motors for yet again helping us to a great ride!

Dariusz Aniszczyk

Thank you Carlo for all your help and fast delivery of my beautiful truck Thanks to Shawn as well Good job! Merry Christmas guys!

Richard Pigeau

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Paul Donald

Horrible experience, rude lady behind service department, won't be back to Kitchener Dodge! The question I had was solved by an outside source for no cost and no problems..... I'm gladly back on the road driving my van w/out the help of this dealership.....

Bill Harrison

The Service Department makes it easy to schedule your appointment and get your car back in a 'very efficient' service experience.

Mark Coles

Fast friendly service, drop off and pickup drives great people

B K

My vehicle was brought in by a third party Great Canadian and I specifically asked in person and on the phone multiple times for the parts and service department to phone me once parts and service was completed I waited in your shop for over an hour one day spoke face to face with three different people. Not one phone call not one update. I have no clue if my recalls were done I have no clue if my car was ever flashed with the new module. I am now two weeks out and have not heard anything. Also you would think if you were looking over a vehicle and noticed the water pump cracked then glued back together a hole in a dashboard where an air bag was a front brand new bumper glued on wheels on backwards just to name a few that you would let the owner know since you would want to protect your name and service you provide. I found out all of this (minus the dashboard since I could see it) after I had to bring it for inspection to yet another shop. You know my number.

Jackie Campbell

Typical car dealership.

oliver gidden

Horrible customer service to say the least.

Ann Evoy

Great service, trustworthy staff and well as friendly!

Chris Cassidy

Loved the service. I don't enjoy vehicle shopping. Wes made it easy and helped me understand what worked for me. Got my vehicle two weeks ago and am loving it!

Steve Richards

Thank you Wendell Motors, my Jeep buying experience was outstanding. See you in December for my free oil change.

Sally

Had a great experience getting a front bumper replaced at the Wendell Motors body shop. I was super impressed, in particular, with the care they took in matching the paint colour, as the car was five years old. I was able to use their shuttle to get back and forth from home while the car was being worked on, and it was overall a really excellent experience that would encourage me to come back!

john saad

Derek presented himself in a profession way. He was very honestly right from the very first phone call. He spend with us three hours listening to our demands and showing us many cars. He was the major reason in choosing Wendell Motors. Also, he was vey nice with my both kids as he was showing them how to stow the car seats. We felt very comfortable dealing with Derek as well as the rest of the team and the manager. We have already spoken to our friends and family about the wonderful service we received. An excellent team !! Keep this spirits up

Mark Healey

First time shopping at Wendell's, we were not disappointed. We got a great deal from this dealership on top of the factory incentives and without the usual haggle-baggle that goes along with it. Our salesperson, Peter Holenski, was friendly and attentive and we did not feel pressured in any way. He handled the whole thing and bargaining with the sales manager was not required. I can recommend this dealership for new vehicle sales.

Steve Williams

Called on a internet ad for a Durango limited edition. Spoke to Carlo. Made a offer and did the deal. By far a easy process. All items felt with over the phone. Agreed to a price plus HST and they agreed. When the contract was finalized they backed out the extra extra extra on the contract off agreed peice and the final price was exactly what was promised. Very pleased with the process!!! My wife is very happy with the look and ride of her new SUV.

michael schoba

Good place to buy a car

Kate Waters

Fred was absolutely amazing and so helpful. He made my purchase quick and easy, I was driving my brand new truck in no time at all , Thanks Fred and Wendell motors !

Lorna Sproule

Wendell Motors has always been friendly, courteous and more than knowledgeable about the product they sell. Sales staff and service personnel have always been helpful with any concerns immediately. After the sale, our truck was delivered with all extras requested in two days 160km from the dealership in showroom condition. Very happy with the experience and thank you Wes Grosz.

James Wilton

Just purchased my second Dodge Ram from Peter Holenski at Wendell Motors. Always a pleasure dealing with Peter, he is very knowledgeable and easy to deal with. Peter is always willing to go the extra mile to make the deal happen

Janet Bertrand

Not your usual high pressure sales. First class. I would buy there again

Joan Mccartney

Very helpful. First time there after purchasing the new vehicle. Know now where to go for each department.????????

Peggy Kelly

Wendell Motors has become our go-to business for our transportation. Wes Grosz treats us like we are his only customers. He listens to us and what our needs are. He knows the vehicles and has matched us with the correct vehicle each time. He is honest, has integrity and is genuine.

Andy Mackinnon

Mark made buying my new van stress free .There was no pressure and he explained every step of the process. I had shopped around before and was very happy with the deal we finally made. I would not hesitate to send anyone to Mark and Wendells for their next purchase.

Katie Rice

As always, the best customer service in the world from Wes Grosz at Wendell's. Wouldn't shop anywhere else. Love my new vehicle! Thanks Wesley!!

arctic mike

Just bought my 3rd vehicle from Wes Grosz at Wendalls. I have bought many vehicles over the years and I have to say Wes has been number one . I strongly recommend if anyone wants a new Chrysler product go see him. No stress no waisting your time. Gets it done very quick and easy. Very satisfied!!

Larry Erskine

This is the first time I've ever bought a vehicle and it was not stressful at all

Jason Smith

Amazing work. Kind associates. Would 100% recommend Wendell Motors

B Lupton

Consistently the service group meets or exceeds my expectations. Jeannine changed out my broken wipers ( caused by recent ice storm) and filled my tires with air. I was in and out in record time, despite not having an appointment. Thank you again for such courteous and efficient service.!

Riley Verhelst

Great, friendly staff who allowed us time to make the decision on what we wanted. There to help guide us through the options.

Irene douglas

From walking into the front door our experience was great! Wes had the Dodge Journey we wanted and in the colour we wanted! I would recommend this dealership to anyone! The entire staff was very friendly and it was a great experience!! Thank you! Brian and Irene Douglas p.s. we love our new journey!!!

Jack Harth

Great customer experience and workmanship

Kailey

I visited to look at a Jeep and see if they had the model I was looking for on their lot. I met with a sales rep and first thing he did was ask for my name and number. They had a couple models I was interested in so he showed me one but I told him I'd have to come back later that week to test drive. I asked a lot of questions but didn't find the rep very knowledgeable. Later I got a call from someone asking me about my experience at the dealership. I asked them not to solicit me. I then received 3 more phone calls in the next week and most recently a text msg. I find the aggressive soliciting after the fact intrusive and annoying. I will be completing my purchase at the Brantford Jeep dealer who gave me all the information I needed to make a decision and his card so I could contact him.

Mel Sill

Carlo was very knowledgeable, attentive and friendly. We have purchased 3 vehicles here! Keep up the good work.

Mikel Troung

My brother always deals with Wendell Motors and only ever says good things so I decided to give them a try when my car got rear ended. Kyle was super helpful, friendly and knowledgeable! He happily explained the process and made sure everything was taken care of. He was very thorough and communicated efficiently from start to finish. Whole thing took about a week and when I finally got my car back it looked brand new!! Everything was detailed and sparkling clean and the damages were all repaired. Would definitely recommend them!

Nate Wales

Recently purchased a “Silver detail package” spent over $200. It was very poorly done. After complaining they did it a second time. Dash was still dirty and door panels looked like they had been washed with dirty water. Will not return for a detail any time soon.

Justin Tayles

Came in to investigate a trade-in / possible upgrade and walked out with a brand new RAM 1500. Great Service - Great Experience!

Teresa Buch

The staff at Wendell Motors went above and beyond to be absolutely certain we received the Dodge Ram we wanted with the extras we added. Paperwork, financing, and installation of extras went smoothly and quickly. Thank you to Carlos for your friendly and excellent customer service. Thank you to Shawn for your financial expertise and attention to detail. And thank you to the staff for making our Ram look awesome with the extras! We receive many compliments on our truck.

Marius Perescu

This review is based on a one time experience from an out of town customer. The employees I encountered at this dealership offered terrible service in my interaction. I live in Alberta and my family just travelled down to visit family here in kitchener. Our Jeep was due for a service and also needed an air shock replaced because it was leaking. I called this dealership asking them to order me the part and make me an appointment for an oil change and service. The employee on the phone assured me that the part was kept in stock on site and would be available anytime I make an appointment. I scheduled the appointment for the next week. I arrived at the service department with my wife and was treated nicely by Jeannine. I informed of my call with her tech and told her we were heading back to Alberta in two days. I asked for the shock to be replaced as well as the normal service and inspection to ensure the vehicle was ready for a long journey. She informed the vehicle might not be done until 5pm even though my appointment was for 9 am. This was disappointing. After this I had to run out as I was running late for a prior arrangement. I left my wife to finish the paper work. My wife later told me that after my departure another Jeep owner came in and asked the available service tech behind her, Micheal, if someone could inspect his Jeep as his suspension was making loud creaking noises. He replied with "What do you expect? You bought a Jeep. This is why I drive a European car." A funny joke to some I'm sure; however, I don't think this was very professional, neither did my wife. She turned around and confronted Micheal about his comment saying he probably shouldn't bad mouth the vehicles his organization is selling and servicing. He replied with a snicker and another mock under his breath. My wife went inside to sit down while she waited for me to return where she was told by an employee in the office that she was not allowed to sit inside as those seats were reserved for people that were there to buy a vehicle and they didn't want their office "clogged up". My wife left and sat on the curb to wait for me. At 11 30 am we received a call saying out Jeep was ready to be picked up. I was happy the job was done so quick and we left to grab our ride. Upon arrival I was greeted by a pleasant receptionist who told me they did the oil change and ordered me in a shock; they would call me when it arrived. I informed her that I was told specifically that the part would be there and ready for installation. I was very disappointed that they didn't tell me this before I dropped off the vehicle. Had I known I would have made different arrangements. She told me I should take my concerns up with Jeannine and so I did. Her reply was a half hearted sorry and brushing off the blame to the tech on the phone saying he shouldn't have said the part was in stock. I understand this; however, my problem is still relevant and I believe as an employee and representative of the company she, or someone there, should do something to rectify the problem. If not, at least make the oil change on the house for wasting my time and lying to me about what service they could provide that day. They did not, so I paid for my oil change and left the building feeling short changed. Overall my experience with this establishment was just very poor. Perhaps not all the employees are like this there, perhaps the ones I met were just having a bad day. Regardless, If I could give 0 stars I would. I can't wait to get back to my hometown service centre. Should a member of the management staff read this and wish to know more about my experience you are free to look back in your records for my phone number and we can talk. Marius Perescu Vehicle serviced @ 9 am. Tuesday, August 15th, 2017. 2016 Jeep Wrangler Black 4 door

Melanie Lavoie

Thank you Wendell Motor and special thanks to Mr. Wes and Mr. Shawn!! Really outstanding services from both to make our purchase a breeze. Mike & Mel

Mike Dawkins

Thought that the service, communication and price was very good. Definitely will go there again.

Jennifer Dorans

The service staff have helped me tremendously over the last three months. When I was in a jam and needed quick assistance, Dan worked his magic! Within a week my jeep had new tires, rims, wheel nuts along with all the little extras that were needed. I also want to extend my heartfelt thanks to Mike who went out of his way to help me by answering any questions I had, arranging for the repairs to my soft top as well as ordering last minute items. What I really appreciated is that he took the time to fix a part on the passenger side door when I wasn't sure how to do it myself. Lastly, I want to thank the staff in charge of detailing. They did a great job and I really appreciated them honoring the Bronze plan that was part of deal when I purchased my jeep last July. I will continue to take my jeep to this dealership because they make sure I have what I need and do so in a timely manner.

Jeff Subject

I ordered my 2020 Jeep rubicon on dec 6/19 At Wendell motors. It arrived Tuesday Jan 28/20. Wes Grosz who dealt with me for the purchase of 2 previous vehicles, went above and beyond and exceeded all my expectations to get me into the vehicle I desired. I highly recommend Wendell motors as a dealership and Wes Grosz as the sales consultant to deal with. He is professional, presonable and knowledgeable

Anna Groleau

They did a great job detailing my Jeep while I hit Starbucks next door for a coffee - BEAUTIFUL! 4-stars because 3+ hours later no one had called to let me know it was ready and when I went back to check on it, they weren't sure if they'd started it yet. They had - it was done. Communication leaves room for improvement but nice work!

Sandra Symonds

Alex is AMAZING!!! Shawn is AMAZING!!! I CAN'T remember the front face you see when you enter, however she has a beautiful face, smile and a great laugh! The whole team there works as just that...a team!! Thanks guys for helping me with my very own first car ever!!!

Steve Gingerich

Took the 1500 through the mountains it was great!!!

Adrian Brubacher

Great place to buy a vehicle ! We love our ram 1500 Fred is great !

Thomas Kent

You would think for a place that services the public, they'd be more conscientious during a pandemic. No one, not even people servicing vehicles, was wearing a mask at this location. They work together indoors without masks, and without social distancing. Be very careful if you get service here.

Alexandre Da Costa

Alex and Shawn were great to deal with. They came through on everything they promised. I couldn’t be happier with my truck purchase. I highly recommend.

Pat Gagnon

Great service! Friendly and efficient!

Ann Kooger

Always excellent service. Thanks to the service department

Rob Clement

Friendly knowledgeable service

jimcherry95

My experience was great . Wes was friendly and easy to talk to . Always responded fast for any questions I had . I want to thank Wes and Wendell Motors for everything they did for me to purchase my Chrysler Pacifica .

Theresa Holenski-Tomaini

Our family has been purchasing our mini Van's and trucks from Wendell Motor's and Peter Holenski for many years. We grew to a family of 6 very quicky and it was Peter who finally convinced me to transition from a Jeep to a mini van when in 2000 we had our fourth child. My husband will forever be grateful for this. With our family's needs always top of mind, Peter has consistently kept in touch and remains our go to person for all our vehicle purchases.

Aaron Hinds

Shawn and Cam are amazing, this was my first time buying a brand new vehicle, I was a bit sceptical at first about buying new from a dealer because of the obvious price difference from used but they made the whole process sooo simple and enjoyable I now have the perfect truck that fits all my needs...and looks amazing. I had changed my mind on the vehicle at least 4 times but they didn’t bat an eye and re worked the paperwork to get me exactly what I was looking for at the price that I could afford, and even accommodated my impatient delivery date. These guys are amazing and I would highly recommend anyone looking for a new vehicle to check out what they have to offer... you won’t regret it these guys are amazing. Thank you soooooooo much Shawn and Cam you guys made 2020 a great year

Tristan Welch

Worst service dept. Tried to fix my ram twice under warranty and didnt then my warranty expired at 63000 brought it back and said it wasnt under warranty and I had to pay for dianostics.

Nicky Majaury

Wes and Shawn were both amazing! The process of buying a new vehicle was easy and quick, and they were able to answer any questions we had. Thanks guys, I love my jeep!

stephen

0 stars all they care about profit, nothing more. They can't even do simple repairs properly. Gone there few times ever time had go somewhere else get the problem fix. I honestly recommend going anywhere else. Staff also don't call you back or email you back. This place need new upper management.

Vernon Hotte

Very nice people..and so well operated

Aaron Hunte

I found the vehicle I was looking for at Wendell Motors. The Sale Consultant Peter Holenski was professional, Knowledgeable and provided great service every step of the way with my purchase. Wendell organized everything with my purchase including the financing and went over and above on the service of my vehicle. Meaning the fixed everything that was required and provided the documentation to support with they did. Not sure how they did it an still delivered they car at one of the most competitive prices on the market. I would like to give a Big Thank you to the team at Wendel Motors for going above and beyond. I would recommend anyone looking for a vehicle if they find it at Wendell Motors you should definitely pay them a visit. AH.

Ben

Wendell Motors & Alex went above and beyond to get us into the perfect vehicle - we love our new Jeep! Thanks again for your compassionate approach.

Kevin Parsons

Carlo and Shawn are two great people to work with . They are personable and listened to our needs . Met all expectations and then some. They were very respectful when we bought our 2018 ram . They went over and above for our family at that time which I am eternally grateful. Family oriented. Thanks

Alex Klimov

Nice selections for the cars. Friendly and supportive staff. Easy and fast fo get a vehicles. Service department is amazing, they always listening and assit with resolving the problem. Sales guy Carlo,is wonderful guy, he always provides answers to your questions, regarding to vehicle. Carlo assist me with 4 cars,that I both from this dealership. Great person. Thank you,

Lee Cook

I’ve been looking and thinking about Jeep Cherokee’s for over a year. But was never able to ‘bite the bullet’ until recently. Walking on to the lot I knew what I’d like to test drive, and was offered to drive multiple vehicles. A gentleman named Peter helped me out with test drives, the benefits of all vehicles and tips on what may be best for me! They did make it fairly easy and straight forward to receive the numbers and breakdown on the deal being offered, being the end of the year. It was an easy switch up to trade in my older vehicle and purchase my new 2020 Jeep Cherokee that I love and am happy with. Between Peter and their financial guy, Shawn, it was made simple and straight forward on the options I had, and offerings. They were patient, and was able to review everything to my liking. For those concerned about the virus and pandemic, it was an easy way to try the vehicles, and procedures in place for any concerns regarding the virus. Am pleased to have a safe driving vehicle that offered everything I needed and will get to enjoy.

Ryan Windley

We purchase our entire fleet of vehicles from Wendell Motors. Carlo is always on top of our requests and aiming to please. His kind and considerate demeanor makes our purchasing experiences easy and stress free. Wes does a great job sourcing out exactly what vehicles we want with the exact options we prefer. Both great guys! Excellent service,excellent customer relations, and fair pricing= return customer for life... Thanks again Wes and Carlo and Wendell Motors for helping us run a business efficiently and cost effectively!

Park Piao

horrible... i put my car over there they did not start to inspect my car until the third day. i don't know how many days they will take to fix the car

Heather Gallichan

I went in to look at vans and Todd Marquis was just amazing to deal with. Very friendly and took care of us right away. I will definitely go back to him.

Lorne Mcallister

I have known Carlo since we were in our teens, he has always treated people with respect. He has helped me get into a couple of new vehicles and made it so much easier than i thought it was going to be. I am very happy with how Carlo handled everything.

Cornel Bochis

From start I like them .....I had many different cars but the customer service here was a some....am not going to name the dealers I had the other cars just going to say so far they impress me and looking forward to stay with them .....

Chris Philion

I recently bought a New Ram Sport from Wes at Wendell Motors and he made the entire sales process easy from start to finish. He made sure all the finer details were taken care of without any pressure to buy. He offered competitive pricing and flexible finance options as well as fair market pricing on my trade in. I would highly recommend visiting Wes at Wendell Motors.

Rhonda Smith-Noble

Wes Grosz is the best salesman they have. We wouldn't buy a truck from anyone else. Honest and upfront!

Heather Wolfe

Mark was awesome! He took the time to listen to what we wanted and our price range and lead us in the right direction. He made the experience pleasant and answered our questions in plain language. Jean took us through the financials, warranty options and extras with patience and clarity. We are very happy with our purchase. We truly appreciate all their effort to make this purchase effortLESS for us. Thank you to everyone else behind the scenes. We know a good team makes it all work. The Wolfes

Sandy Murray

Service was quick! Advisers took the time to answer my questions which I appreciated.

rob or

Super friendly and efficient service. Matt listens to your needs and delivers. He's honest and doesn't try to push stuff you don't want or need. All in all, it was a great experience.

Chad Grandy

Thank you to Sales Manager Steve, I had a great experience purchasing my first truck!

Mike Reeves

Friendly courteous service from Alex Goad and everyone at Wendell Motors made the purchase of our used truck a great experience. Alex went the extra mile to ensure everything was completed on time for pickup. Solid honest dealership, would not hesitate to do business here again.

don Canfan

Go see Peter for a Great deal. He went out of his way for me. Nice guy,very friendly.

BHAVIK PATEL

Great customer service... Can't stand by quality of Chrysler over the extended years

Sabrina Kyle

Great service and friendly staff. I love that they surprise you with a car wash and interior clean - above and beyond details that will keep me coming back for service.

Wireless Caller

I brought my vehicle in for a small body repair and it was returned to me with damage that the dealership would not take responsibility for.

Jamie Mealing

We recently bought a truck from Wendell, Wes was our sales man. Great guy, very friendly to work with and most of all not pushy. I bugged him, if anything. We are really happy with our purchase and the transaction was quick and simple. Thanks a lot to all of you involved for making this a smooth experience.

Gabby Gard

Wes was great to work with and helped us with the purchase of our Grand Caravan!

Greg Prokopetz

Very happy with Alex and the team..very helpful.????

Shelley Adams

One day I drove in to see if Wendell's Service folks could get my trunk open ...and drove out with a quirky new (to me) Jeep that I have been having a total blast with ever since! I truly do not have adequate words for what was an …

Kathleen Martin

The customer service, attention to detail and ease of doing business during my recent Jeep purchase at Wendell Motors was exceptional. Wes made the buying experience really enjoyable and took the time to ensure that I understood the buying process and ensured that I received exactly what I wanted. It was a great experience and I will definitely go back.

RENATE SOMMER

We traded in our 2015 Dodge Caravan, which we had purchased at Wendell Motors, this week on a very nice Dodge Caravan GT. Our sales consultant, Peter Holenski, was very knowledgeable and helpful throughout the experience. There was no sales pressure and we really appreciate that. Our Financial Services Manager, Shawn Jones, was equally professional and knowledgeable. We are happy with our new van and happy with the service we have always received at Wendell Motors. We recommend dealing with this team.

Anne Holenski-Kidd

I have found Peter H to be extremely knowledgeable and helpful when I am looking for information regarding purchasing a new vehicle. He has a positive attitude always ! Peter is a pleasure to work with, he always has my best interest in mind.

Jeanne Jardine

I recently purchased a vehicle from Wendell motors. Alex Gould was my salesman,. I was very impressed by Alex. He was very knowledgeable about the vehicle and very helpful with the whole buying process without being pushy. He also went above and beyond to ensure we had the vehicle to get to the cottage on time. Alex even went further with a follow up phone call a few weeks later to ensure we were pleased with our purchase and to let us know he was available if we had any questions about the vehicle in the future.. Thanks Alex!

Tyson Turchanski

Very convenient. Friendly staff made service appointment quick and easy.

sandra feick

I love my Jeep Cherokee! Peter was a fantastic sales person: informative, knowledgeable and patient. I would highly recommend him and Wendell Motors and will go see him again when I am ready for another Jeep!

Modi “NDM1981” N

Wes and the team at Wendell are great. Wes sold me my second Jeep Wrangler in 4 years and will definitely recommend him. The Jeep was exactly what I ordered and came on time. Thank you :)

Matt Stagg

I am the proud new owner of a 2019 Dodge RAM Warlock. Thank you very much to Alex G. Who made this experience very pleasurable by not pushing me into the wrong vehicle or a sale I wasn’t comfortable with. He spent the better part of a week working with me and was very patient with my needs and wants in a vehicle. After some of the stories Alex shared with me regarding his own experiences with trucks, I was sure I needed to own one as well. I was really in need of a bigger vehicle and although I felt personally like I NEEDED a new car, Alex didn’t exploit that and was truly looking to put me into the best vehicle suited for my daily activities. I really appreciate the time you spent with me and making this purchase a memorable one. I can’t wait to get into another RAM when the time comes.

home paroski

Feb.29-2019 - Alex Cubbidge is the service manager and he made sure that I was taken care of properly today. I bought my Dodge Caravan at Wendell and I'll buy again because of the great service department. Thanks again Alex!!! Nov. 2018 Just got out of service and what a pleasure! Everything runs great and all the work was done quickly. They always go out of their way to help you! Previous review from year ago; Alex from service was GREAT!!!! He really helped me out. Alex is an honest and fair guy who always does what he can to make things workout. I was in a bind and he got things to work out in my favour and I'm grateful. Thanks again Alex!

Jean Bigras

Great service ! Very helpful

Theodora Bellisario

Robert Hancock was awesome at getting us the car we needed ????

Sara Publicover

Peter, Shawn and Alex are fantastic. We just purchased our new truck and they made the process super easy and were there to answer any and all questions we had. Cannot thank you all enough! We highly recommend Wendell Motors!

Gregg Stockdale

Work was done on time and I was kept informed on work being done and recommended!

Amanda Sharpe

Rob Hancock was great to deal with. I gave him what I thought was an impossible task and he found exactly what I wanted!! Thank you! #hancocksalespro

Tom & Agnes Stobo

We had a great experience in dealing with Alex Goad . Alex was very professional and explained things about the vehicle we were interested in . Any issues were dealt with and we were happy to pick up our used Dodge Caravan within two days with no issues .

Courtney Greer

Fabulous experience, the wonderful team at Wendell Motors took great care of me and helped to purchase a wonderful vehicle for my family to enjoy. Thanks!

Steven Gould

Great service, nice staff, ill be back

Bernadette Wall

We were so pleased with the sales and service over the past 4 years ago that we returned to purchase a new vehicle this week. We received a very good deal and the sales personnel were very professional. My son and his wife also purchased the same vehicle yesterday. We both are very happy! Thank you to Carlo, Shawn and Steven!

Melanie B

The service team is excellent (5 stars). The only downfall is that service is only available during the week.

Katlynne Elgie

Brought home our new Dodge Ram and couldn't be happier. Wes in sales was very thorough. He appreciated our needs and found us a great truck that has room for the family. He was always available by text when we had a question and Shawn helped us complete the application and paperwork in no time at all. Highly recommend.

Tom Sibbick

The staff is helpful with you.

david mason

derek and lisa first Lisa she covered everything we needed & wanted to know about warranty and rustproof very professional yet quite personal too enjoyed every minute we spend with her ,she is a knowledgable and valuable member of your team and would not think twice about asking her any thing at a later date Thanks for your help Lisa scale of 1-10----7.5 Now for Derek -he was peasant yet very professional his knowledge of the 200 was great he had all the answer to all of our questions and was very understanding when I forgot the bank draft oops.he took the time to show me around and explain things to me about the shop at Wendell's and the workings of my new 200. I pointed out a problem and he looked after before I took the car off the lot.i would and will recommend Derek to anyone who I hear is in the market for a car his positive nature makes purchasing a car at Wendell's a joy -except for the money part- ouch- the fact that he got a GM guy to buy his first Chrysler-with the help of my wife- says volumes about him and his qualities.Thanks again Derek for everything and I will be in touch scale of 1-10------8.75

Amine Gebremariam

Mark was very understanding and knowledgeable. He was able to explain in simple terms the benefits of each car for my family. I bought my last vehicle from him as well, and he would call me to check up on how I was doing and what state my van was in, which was very kind of him. It showed that he was willing to take his customer service above and beyond the required norm. He was also patient and friendly, not forcing me into any sale that would be disadvantageous for me. Overall my experience was overwhelmingly positive and I would suggest him to anyone looking for a fair price on a quality vehicle.

Sylvia vanderHeide

How do they no longer sell parts for a vehicle they still sell? 3rd and last Chrysler vehicle for me.

Shawn Courtnage

The sales people were courteous and informative on their stock of used and new vehicle's.

John Horan

very pleased with service as usual

Kevin Hackbart

Wendell Motors is always excellent and easy to deal with. I have bought several vehicles from this dealership. Wes is very organized and helps make the purchasing of a vehicle seamless.

Ryan Ritza

Staff is nice but they have terrible parts service hours.

olusegun ogunsanya

Too expensive, ridiculous quote.

Deb Brash

I would like to thank Wendell Motors for their help in purchasing my new vehicle. The transaction was smooth and professional. I would highly recommend. A special thank you to Peter who went above and beyond my expectations. Thanks again.

Ross Dunlop

My wife bought her car here brand new in 2012 and insisted on bringing it in to get service done regarding an ABS light and her ABS engaging randomly. They ended up replacing the front right wheel bearing (680$) and the issue was gone for only a few days. Due to our conflicting schedule (wife being a nurse) and that we live in Guelph, we weren't able to get the car back out to Wendell until a month later. They ended up diagnosing the issue as the left front wheel bearing as well as the ABS sensor/harness and gave us a quote for 920$. Based on the costs of the parts, we felt the repair cost was too much. Exactly what I've personally come to expect from a dealer, no mercy when it comes to labor. By that I mean the wheel is already off for the wheel bearing, why charge an exorbitant amount of additional labor for the abs sensor replacement? Especially since this is the 2nd time back for the same issue. Won't be going back.

Farkodi23 K

Sat down with Peter (seemed like a novice sales rep to be 100% honest spewed nothing but pop culture nonsense) I was inquiring about a vehicle he takes me to his joke of a desk is located by the entrance, which is a awful place to conducts business especially talking numbers, rates finance... management need to train staff a little bit better when it comes to sales aspects for example, when a customer comes in for a particular vehicle don't try offering a different vehicle half way towards the meeting its very disrespectful. Wouldn't really recommend this dealership if you are a young buyer. not too happy with this dealership.

DDSJ78

We bought a 2021 Jeep for my wife a few days ago. I dealt with Peter and we had a few phone calls regarding a new car. We arrived at the dealership, tried the car on the lot. Also looked at another pricier Jeep. Peter was very nice, gave us full information and explained the whole process. He didn't try to Push us to buy the more expensive car but gave us all the info. Finally we got our car. The process was easy. Thank you Peter. Highly recommend Wendell motors. I should also add that Shawn did the paper work and explained in detail the warranty and all the other stuff with us and listened to our questions. I would Buy again from then . Thank you.

John Heath

Had the misfortune of a problematic Jeep product that ended up in their service department far too many times over the course of a year. Service advisors were reasonably good to deal with, other staff had fairly bad attitudes. Several times the vehicle had to be brought back for the same repair, and a couple times some of the failures I suspect were based on their doing. A turbo hose coming off caused the engine to go into limp mode and eventually not run at all, and they had previously completed a large repair the week before. Never a hint of compassion from a single person after monthly trips (sometimes more than one a month) for over a year on a nearly brand new, 70k truck. Glad its gone to be honest and that I don't have to deal with this service department any further.

Betty Behm

I can't say enough good things about my experience with the Collision Centre at Wendell Motors. They were professional from beginning to end. The work was completed on schedule and I was kept up to date on the progression of my repairs through daily e-mails. I would highly recommend them should you find yourself in need of this kind of service. And best of all it was stress free!

Juan Torres

just wanna thank Mark Scorfield for everything and for introducing me to my new baby (2014 Wrangler Polar)...lol...i couldnt thank you enough you made my first car buying experiance a blast thank you...you made me feel comfortable the first time we met back in july thats why i came back to you in october...thank you for everything you did..your the man buddy...thank you and Lisa for all your work...you guys are the best...was a nice early birthday present to my self and i couldnt off done it with out you....thank you sooo much once again....your the man Mark..thanks

Gary Reynolds

Took a long time to find the car I wanted after my accident but it was well worth the wait, thank you Carlo. My first trip with it this weekend, enjoyed every minute of the trip in my charger.

H K

I would to thank Wes and Brie for helping me out this week. I lost one of my wiper blades during the snow storm and was stuck on the side of the express way. After a quick call to Wes, him Brie and brought me two new wipers and installed them. You can't ask for better service. Their great service doesn't end at the sale of the vehicle.

S. Hay

Awesome Awesome Awesome. Ask for Alex, clean, polite, knows his stuff, NOT pushy, lets you thinks about your decision, DOESN'T rush you. 10 stars for me. DO NOT ASK FOR ANYONE ELSE. He is awesome.

Chris Richardson

I had the pleasure of dealing with Jay Noureddine this summer while purchasing a new Jeep Grand Cherokee. Jay's service goes well beyond a typical car sales man. I highly recommend him and he will be my go to going forward! Thank you Jay!

Mike Fry

Second (and final) disappointing experience getting my car serviced here. The work that I said needed doing when I booked my appointment, that didn't get done despite them having the car the whole day, will get done elsewhere.

Manita La Rose

With Wes Grosz you get the "mos" A friendly guy, always makes you buy!!! And they took our old truck for a fairly decent buck!! So I don't know why You should not buy at Wendell Motors!!!

Penny Dietrich

Recall work done on my Caravan

Adam Cronin

I can't thank you guys enough! Everyone involved in the whole process was very professional and helpful. You all brought my dream car to life.

Jean-Guy Lavoie

I recommend Mark Scorfield, it took us a while to decide what we wanted and he helped clarify directions we could go. With this, our customer wants and needs were satisfied. Attributes, Mark was there, did 100% to make it smooth, and continues to do so by presenting himself, offering assistance if we have any concerns at all.. Kudos to Mark and to Wendells! He brings up the value of Wendells by offering such great service. Jean and Bibi Lavoie

Mike Champagne

Recently required a new vehicle. Spoke with Peter for about 5 minutes on the phone and told him what I would need. He selected a vehicle for me to view. When I arrived, I decided to look at a few others on the lot. I shouldn’t have bothered. Peters idea on a vehicle that would suit my needs was perfect and ended up being the vehicle I purchased (same day). He did not try to upsell me to a pricier vacation/truck, and I’m thrilled to have it. Fast forward one day and I suddenly required service on my new to me Jeep (no fault on theirs, just one of those weird things that happens). They had it in the next day and back to me by the evening. Cameron in service was great and pleat to deal with (as was Peter in sales). They are not pushy and we’re doing their best to make me happy (which they 100% did). I would absolutely purchase a vehicle through Wendel Motors in Kitchener again and will most likely get my next one from them

TheRealGKV

Excellent body shop with decades of experience and professional service to the local and surrounding area. Many other competing car dealerships trust their hard-earned reputation with Wendell's lifetime guarantee on repairs and paint.

Geoff Moskalyk

Had work done by the body shop they are awesome and work with me to get my van in. They were fast and worn was amazing

brad laing

Went in for an oil change on my 2016 ram with no intention of looking to buy another vehicle, and left with a brand new 2019 ram thanks to my awesome salesman Alex and his very quick and professional service.

Annie Baird

Alex was great to us, helpful and available without being pushy, very positive experience!

alexanderracer

I have been wanting to update this review for a long time. I regret purchasing my vehicle here and hate even going here for service. There's nothing more to say.

B White

Trustworthiness, Professionalism and Outstanding Service. In order of our dealing with them, Wes, Mark, Steve and Shawn demonstrated their integrity and commitment to top-flight customer service. They listened, gave great advice and worked hard and fast to supply the exact vehicle we decided on. They offered a fair trade-in value and purchase price. And they completed the transaction in an efficient, professional process. We are very satisfied with our experience with the Wendell Motors team. Thank you.

Todd Mitchell

Very smooth deal! Alex was great to work with!

Nick Perrella

My first visit at Wendell. So far nothing offensive.

Nikki Gatliak

TRASH CUSTOMER SERVICE! The Worst. 0/10! Would definitely not recommend. Apparently they don’t know how to talk to customers and feel the need to be disrespectful and call people liars. Need to learn to communicate better.

James Skinkle

My fiancé needed a vehicle and her dream vehicle was a Grand Cherokee. I reached out to Wes and as usually he went above and beyond. I would not trust anyone selling her a vehicle without me present other than Wes! Another great job from Wes and the team at Wendell Motors! Thank you !

Phil R.

I was happy with the warranty service they did to fix our brakes a few weeks ago, until I went to put our snow tires on today. They had torqued the lug nuts so hard I needed a three foot breaker bar to get them off. This despite the fact I had put anti-seize compound on the threads in the spring. Luckily I was in my driveway and not at the side of the road with a flat tire. They also damaged many of the lug nuts making it hard to get the socket on them. Three hours later I was finally done but I doubt I will go back unless it is for something under warranty.

Adam Mills

Fred was an excellent salesman, very helpful and knowledgeable and even turned us into van people lol. My wife and I had always pondered the turn and Fred pointed out many features to win us over, was very diligent in helping us find the one we were looking for and delivering on it. Keep up the great work Fred!!! Thank you again.

Todd Wicks

Absolutely amazing buying experience, stress free and to the point.

Brad Smith

Just the vehicle we were looking for.

Stephanie Sage

Alex was extremely helpful in acquiring the vehicle I wanted. Worked to find the model and colour. Shawn was helpful in getting my insurance set up quickly. Went through all the options to ensure I was informed about my decision. The Jeep …

Elizabeth Barker

Excellent service !! Would highly recommend

Stephanie Willan

The gentleman in the parts department was very helpful ????

Jenna Banks

Amazing customer service. Had to bring my van in for service yesterday, and the shuttle driver was so helpful, and went out of his way to make sure that I was getting the Wendell Motors' rate at the car rental centre. Then, when I couldn't make it back until minutes before 8pm to pick up my vehicle, despite everyone getting ready to leave for the night, one gentleman went out of his way to help me so that I could take my vehicle home that night - and despite being pretty much closed, they were still super pleasant and helpful. The service they did on my van was great, and it is in full working order again. Would highly reccomend them if you need work done on your vehicle!

Diane Parsons

The staff are very friendly.They make you feel comfortable and no pressure.Our salesperson Carlo is great and very knowledgeable about the vehicles we have purchased.He is always available to answer any questions that we have.Shawn in finance goes out of his way to help make the transaction go as smoothly as possible.He is very personable and compassionate.They both worked around our schedule .Shawn and Carlo awesome job.Thank you for making the purchase of our 2018 Ram Eco Diesel and our newest purchase of our 2021 Jeep Sahara a great and stress free experience.

Matthew Minelli

Twice I have had despicable occurrences. The first time was on a potential trade in, the sales manager low-balled to the point of offending me, but that's another story. I have been getting my car serviced here because of the convenience of location. There was a legitimate concern I had with my car battery and a related part. I told the service representative that I would appreciate the time to speak to him. After time passes without hearing anything from him, I contacted FCA Canada and they had relayed the message to Wendell's service manager. I never gotten a call back. The lack of professionalism from the leadership here is terrible and will be enough to make me go to other dealerships for servicing. This is no reflection on front line staff who are great for the most part.

David van Rhijn

Peter Holenski goes the distance. Bought truck number 2 from this guy. A small percent get repeat business.

Kirstie Carter

Great experiencing purchasing my first vehicle through Wendell Motors. Wes Grosz was very helpful and available throughout the whole process, going above and beyond in customer service! I'm very happy with my new purchase and am grateful for the outstanding service and hard work by Wes and others at Wendell. Highly recommend!

Jenn

Visited here with interest in purchasing a new RAM. Told the salesman which model we would like to see and instead he insisted we test drive the top of the line model costing nearly double our budget. Ok, sure. If you don't want to listen to us we will gladly waste your time with the test drive. After the test drive we again told him what we were looking for so for whatever reason, he decided to show us a Journey instead of a Ram. When we finally steered him back towards what we were truly here for, we sat down and spent about an hour going over prices and options. We were so close to purchasing this vehicle but then he made us an offer of $2000 on our trade in so we stood up and walked out. We happily made the drive to PEEL and purchased a higher end model RAM than we had planned on, for a lower price. We were also offered $10,000 on the trade in vs the $2000 offered here. Will never return or recommend this dealership to anyone.

Jordan Bender

Best FCA dealer in the area.

John McCrory

I got a call from Dave McLennan about a sale they were having. He encouraged me to come in and see what they could do for me. I thought they wouldn't be able to offer me anything that would appeal to me since my 2010 Caravan had high mileage and it was worth less than my loan. Turns out they were able to offer a deal that put me in a brand new 2014 Caravan. I like Dave, he is knowledgeable and has a kind and gentle spirit. He did great to get me a deal that worked out for me.

Mike Peterman

It was such a delightful and easy process dealing with Wes @ Wendell Motors, everything went as planned and the ordering of my 2022 Dodge Ram Sport went smoothly with no errors. I'm very pleased with my new truck and how I was treated during the process.

Charles McElroy

Clearly needs some new customer service staff

Kathee Johnson

When we decided to buy a new vehicle our daughter recommended we go to Wendells and see Wes Grosz. My husband and I can not say enough about the wonderful way we were treated. Wes went out of his way to ensure the deal went smoothly. We had been past customers of Wendells for several years when my brother worked there and had always been very happy with the service we got. It was so nice that all of the employees we had contact with over the years took the time to come and say "hi" when we were in Wes' office.This made us feel that Wendells really do care about their customers.Lisa looked after explaining the extended warranties etc and was very knowledgeable.

Mark N

Carlo and all the staff at Wendell's were fantastic and they helped me get into the perfect vehicle and the right price. I told Carlo exactly what I wanted and he found it for me within 24 hours. When dealing with Carlo you feel like you are working with a friend. I highly recommend him and Wendell Motors for your next New or Used car purchase.

Jagdeep Marjara

Nice staff. Good deals

akshay bhatia

Great experience just when buying the car but at the service time he is extremely rude

Wade F

Wendell motors sold us a beautiful Grand Caravan. Timely delivery and coordination thanks to Cam Greer. Couldn't be happier with the service!

Wes K

the pricing of this dealership is a joke, need to understand depreciation spoke to one of the employee about the Toyota camry xse been in there lot collecting dust joke of a dealer ship do not buy!!

Wayne G

Great car dealership!

Katie Kropf

I did some damage to my bumper on the weekend so I called Wendell collision centre Monday morning & spoke to Kyle. He was nice, easy going and asked me to text some photos of the damage to him to determine how we proceed. We continued the conversation as well as the quote over text which was amazing as I am home with 2 small children fulltime, one of them doing online schooling so phone calls are nearly impossible. He had the new bumper ordered by noon that day & knew how busy I was with two kids so he told me he would come out to my house to colour match the paint to my car the following morning. This was a huge gift as I would have had to drive 30 minutes to Kitchener each way with two small kids and work around my daughters online schooling. He had the bumper painted ahead of time to ensure the car would be in the shop as little time as possible & had it ready to go Thursday. I explained I would have to coordinate with my mom to watch the kids for me while I dropped it off for the day so that I wouldn’t have to move kids and car seats. They offered to have an employee that lives close to me come to pick it up in the morning & then they would drive it home & drop it off after work. I was beyond thankful and truly amazed by this generous offer. This saved me so much coordinating, paying for a rental car and having to drive 30 minutes each way twice in one day. Brie came to pick it up & was very sweet, she explained all of the work that was done & showed me everything that was repaired. I am beyond grateful for her taking time out of her day to come pick up my vehicle and drop it off for me. I am so happy with the results of the new bumper it looks great and am amazed at how they truly go above & beyond for their customers. I will absolutely go to them should I ever need anything done to my vehicle again. Definately one of the smoothest impressive customer service experiences I have had in a very long time. The service was incredible - I can’t say enough good things. As a tired run down mom with two very busy young kids this was so appreciated. Thank you!!

Laura Groot

Very happy salesman was not pushy overall great experience and they were very accommodating

Mary

excellent service. Alex took the time to fully explain all the features included in our new van and listened to our needs.

Martha Sousa

So helpful , wonderful service. Very happy with staff. Thanks to Brock and Shawn

brenda moeser

The service we received was great. Fred was helpful and answered all our questions in a professional manner.

Paul Noble

We've been dealing with Wes at Wendell Motors for almost 15 years. You will not find a better and honest salesman. Anytime our friends and family are looking to buy new or used we sent them to Wes. He never misleads them or pressures them into something.

Craig McMullen

Our experience at Wendell was great! Wes answered all our questions about used cars. We have little knowledge of cars and needed help. We had a bugdet and Wes was honest and explained all the costs. He found us the perfect car! Thank You

David Rudge

The best experience I’ve ever had purchasing a new vehicle. Wes made the experience painless to find the exact Ram I was searching for at a great price. Big thanks to Wes and the team at Wendell’s!

Aaron Ellis

Service is good, hours are misleading. Service is not open until 8 as google would display, only sales.

Don Streit

I got very good service

David Thorne

My review is of the body shop. They did a very good job repainting our front bump. On time and as per estimate.

Graham Yaxley

A great and friendly experience. Wendell Motors was able to find the exact vehicle we were looking for. We couldn't be happier with our purchase and at a great price!

Linda Kay

After buying 5 vehicles from here when we call in for service we are told they don't have time for us for at least a week, they sure had the time when they wanted us to buy!!! We will go elsewhere from now on. No wonder our salesperson quit after so many years!!! Very disappointed!!

Paul Tamburini

Wendell motors is a stand up dealership. I bought a used 2016 Toyota Tacoma from them in July 2020 and they went above and beyond their call of duty. When I bought it, and it was ready to be picked up, Cameron drove it to my house and picked up my trade, even when I told him I live 2 and a half hours away. Also after having a few days with the truck I noticed that the key wouldn’t go into the tail gate to lock it, something I should have check before I bought it and considering the truck is 4 years old, could expect minor things to be wrong with it. I asked Cameron if he could help me in any way. He said as long as you call a Toyota dealer and get genuine Toyota parts that Mark the sales manager would cover the expense. After finding out the parts would come out to $250, they were still willing to cover it. These guys are amazing!!!!! Thank you Cameron and Mark!!! I am totally satisfied with my purchase and I wouldn’t hesitate to buy again, and recommend family and friends to buy from Wendell Motors too.

Adam Cain

Alex was very professional and polite. Bought a 2019 grand caravan from him as my family and needs were getting bigger. He did all he could to make sure my needs were met and to get them at a good fair price. I will be asking for him when I need to trade in or buy another vehicle.

Josh Adams

Service was bad, I had an appointment for my car to be appraised and nobody talked to me until 2 hours after my appointment

Gail Bolger

I had a great experience at wendell motors if your looking for a car truck or suv go see alex goad he was well informed polite and went above his job i will definitely go back to him

Shawn F

I have bought 2 Rams from Wendell's, great buying experience!

ange windley

I’m so happy with the vehicles we’ve found at Wendell Motors. A huge thank you to Carlo and the team there for providing exceptional service at all times! You guys are the best!

Wes Cressman

Wes G, at Wendell Motors was absolutely amazing to deal with, I have owned a few new vehicles, however, I have never felt more appreciated than buying from Wes. Shawn in the finance department was great as well, and in fact they made the experience feel like I was part of a family. Thank you to everyone at Wendell Motors for accepting my family into yours.

Steve W

dropped truck off for updates and recalls... been having problems ever since. asked their service department to fix what they did..and was refused!

Jaksa Panic

Extremely disappointing experience on the customer service side in respect to attempting to purchase a new vehicle from Wendell Motors. The sales team including the general manager clearly were unable to put our needs before theirs as the only motivation was to sell “any” vehicle to us in a very pressure driven sales tactics. Two visits made with no progress on what the customer need was and it was truly a waste of time. Will not be returning. Plenty of other options in the KW area for customers. Hopefully you can change the following: 1. Don’t tell your customers that you “lose” money. If you lose money on selling cars, you would not be in business and it insults the customers intelligence. 2. Your need to sell cars doesn’t always align with the customer “want”. Put the customer first and the process will go much easier. 3. Allow the sales people to make decisions without having to run to the sales manager or general manager for every decision. 4. It’s pretty embarrassing when the general manager pretends to not know his interest rates and tries to leverage customers bank quoted rates to maximize profit. Overall pretty sad to witness this type of selling in 2017 with so much access to information now available for the consumer.

Teri Anne Pate

My husband and i had booked ahead to view and test drive the jeep grand cherokee summit that they had for sale. Alex made us the appt and was extremely friendly and knowledgeable. We emailed later and said yes to the amazing automobile and Alex set everything up. He gave us irreplaceable customer service along with laughs too. We will use this dealership now for any of our needs. Thank you Alex!

John P

Worked with Alex Goad on our 2020 Jeep Wrangler. Straightforward and knowledgeable, great guy! Pleasantly surprised on his Jeep knowledge. Loving the vehicle so far (early days). Look forward to dealing with Wendell Motors service group. If they're half as good as the sales experience, we'll be happy.

Dylan Collins

I had a great experience dealing with Carlo and the Wendell team, thanks for all of your help getting me into my 2019 RAM. I am enjoying my Truck and would recommend anyone stop by the dealership if you're in the market for a Chrysler product.

Vee Srithayakumar

Had a horrible experience at this dealership. They sold me a car and within 2 weeks the breaks were squeaking. When I took it in for service, I waited 5 hours to talk to my sales representative and then his manager told me it's not their problem because I owned the car now.

Holly Fletcher

We, along with our 4 year old, love our new Chrysler Pacifica we built and purchased from Wes at Wendell's. The foot sensors to open the trunk and sliding doors are great when your hands are full. The entertainment system is great for kids as you can play their music or movies to their head phones, plus a few games to help keep them busy. The back up camera with 360 view is a great feature too. Love our Ocean Blue with silver trim colour, makes a mini van pop!! Wes went above and beyond for us during the Covid19 pandemic as the plant shut down during this difficult time. Once reopened Wes was able to get our vehicle as quick as possible! We highly recommend using Wes for your purchase needs!!!

Sandi Roy

Thank you so much Wes and Shawn for our 2021 Jeep Wrangler Sahara Unlimited! We love it and couldn't be happier with it! Best dealership to deal with, everyone there is so welcoming and ready to help with all your needs. We are looking forward to our next purchase with you!

Dale Waddell

Wes was great to deal with, quick and efficient!! Love the truck, will be back for sure!!

jasmine Laurin

Alex was fantastic. Very helpful and accommodating! Great service from everyone at Wendell Motors.

Steven Kane

I have never been treated so great they treated me great they put my right In and I was on my way in half an hour very happy

Melissa Christie

Service is better then the rest

P Kirby

Recall service work did not go as planned (time). This was very disappointing and I cancelled the appointment. Mike did speak with me and had time issue corrected. Service provided for all vehicles went very well. Would have been all five star rating if not for the first blemish. Thanks to Mike and service for all of your work.

Micki McColl

The sales persons ate cold unfriendly and I would not go there to buy a vehicle

Curtis Sutton

My story was one of new car buying anxiety. I had not bought a new car in 15 yrs. But the salesperson Alex Goad helped ease my mind. There were a few problems upon delivery, mostly the level of clean in the truck plus some grease on the seat(which Alex removed himself). I left for holidays the next day and really enjoyed the truck but was still put off by the interior cleaning so I sent Alex a msg and he arrange to have it taken care of when I got home again. That made me very happy to hear and it was definitely clean after that. They gave me a loaner (minivan????) but my truck looked great when I got it back! Alex has been in contact a few more times and I've actually stopped by to ask a few questions and he was always very helpful. Thx Alex

Jack Kane

In the last two months I have personally purchased two vehicles from them. I have worked with Todd for both sales, and he is great. The service that I had received from him was awesome. I would purchase from them again.

Kevin Buchanan

I had an ongoing issue with my 2016 Cherokee and Cameron and Alex where instrumental in finding a solution to fix it. Absolutely top notch customer service. I would highly recommend servicing your Jeep at Wendall’s.

Jackie Sun

Horrible service

Michele Curtis

Great service and friendly

Michael Rintoul

When I went into Wendell Motors I was greeted by a wonderful salesman Alex. Alex showed me all different styles and types of Dodge RAMs and he was very knowledgeable about the different features offered with each. I never felt pressured about purchasing my truck and it was a very smooth process. They were able to get me in the exact truck that I wanted in less than a week even though they did not have that model on site. They gave me a great deal on the truck as well as the extras that I added on. I would highly recommend going to Wendell Motors if you’re looking for quality service!!! Thank you again!

Alex Wolo

Great to work with. I felt no pressure to purchase and they were extremely helpful. Worked with me to get my new compass in my budget!

Maranda Congdon

Our whole experience from our first trip on the lot to picking up our new truck was nothing short of amazing!! Alex was very knowledgeable and helped us pick the right vehicle for our needs. Shawn pulled it all together behind the scenes and even included some fun and surprises. I would HIGHLY recommend Wendell Motors to anyone looking for a new or used vehicle.

Cory Weber

Excellent service here and very helpful.

Amanda General

Alex Cubbidge was excellent to deal with and was able to provide the information needed to make a good decision on two new sets of tires. This was my first time at Wendell Motors and it won't be the last. Courteous, friendly and efficient service. Would highly recommend and continue to use this dealership.

Aaron Stewart

Alright service.

Steph Cook

The Team at Wendell's is amazing. We just got our 2nd vehicle there from Peter who is an amazing and friendly sales person. Shawn in financing was very helpful and has a great sense of humour. Thanks also to Craig and Jeff , it was nice to meet you both. And we know Mike and Janine and the service department will take great care of us and this van as they have in the past. Thank you, we love our new van! - The Cooks

Amy Ross

Lisa and Alex G. provided me with exceptional service, going above and beyond to ensure that I drove away with a Jeep that I loved! Alex made the experience fun and enjoyable, and really took the stress out the process of purchasing a new vehicle. The service and atmosphere at Wendell Motors was friendly and welcoming, and I couldn't have asked for a better experience when purchasing my first Jeep!

Becky Raco

We were very please with our purchase, as well as the very friendly and knowledgeable service. We got a very good deal on exactly what we wanted. They made the process quick and easy for us, even though it was just before Christmas. We'll definitely come back when looking for a new car.

dave Canada

I'm very happy to recommend this dealership, especially the sales associate who I dealt with, Derek. He was very knowledgeable about the new Promaster vans. They are just newly available, and other dealerships I stopped at had little info on them. His suggestion about having the floor sprayed with a no slip durable rubber coating was great, and he had it installed and ready when I came to pick up the van a couple days after purchase. Went over everything on the vehicle, helped set up my iphone through the bluetooth radio, very thorough. Thanks Derek.

Steve Cook

Peter, Shawn, Craig were all amazing. Loving the new van and all the great features. Ben loves it especially the dvd player and the rear back up camera is a hit. Great work!

Marek Jarecki

Mr. Wes Grosz is very nice person he shows professionalism and made sure I was talen care of when buying my car

Germano Bairos

friendly person. Next day I purchased my 200 from him, after visiting another dealership which will remain nameless. Very good experience. Jeannine Edwards extremely friendly, knowledgeable and very courteous. One does not find this kind of person every day. I will be back! Germano Bairos

Julie McDonald

I was a little disappointed this morning with my appointment. Perhaps i was misinformed that my appointment would only take an hour for an oil change and winter tires installed. After waiting an hour and a half i was informed it would only be 15 mins more. Which turned into 30. I value my time that why when i make an appointment i expect to be finished that appointment on time. The receptionist in service was very kind and helpful..also appolgetic for the timing.

Jack Wheeler

Thank you Wes for the great service. You certainly go over and above to exceed expectations

cathy privatt

Took in my car for issue multiple times and still same.issue...

R Gerhart

Did the job when i requested, for the expected price. Ordered parts, said they would call when the parts arrived. No surprises what more can you ask for?

Izabella Aszalos

Great experience! Professional and fast! Thanks Peter and all staff members!

Cory Cothere

Dealt with Wes Grosz on the purchase of my (first) brand new truck. Wes offered the best price by far! He made the transaction very smooth and did not pressure me at all. I had to travel to make the purchase. Wes arranged a driver and it was incredibly convenient. Thanks again!

Brock Macaulay

Wendell Motors has been an absolute delight to work with since day one of getting my car with them. Every time I go in even for minor questions they are kind, courteous, and extremely efficient. In my most recent interaction with them I had to change my signal light because it burnt out. I took my car first to Walmart because I figured it was such a simple fix that I didn't want to bother the technicians at Wendell with it during the holiday rush. I was at Walmart for 4 HOURS as they tried to change the bulb only to be told they couldn't figure it out. With all the trouble Walmart had doing this I thought it would be an ordeal so I went to Wendell thinking I would have to book an appointment and wait. They told me just drive it around and let's see what we can do. Within 15 seconds they changed the bulb. I was shocked. Walmart had it up on a jack and had the entire light assembly off. I really thought it was a very technical fix and Wendell showed me it was easy enough that I could do it myself. No matter how big or small the issue Wendell is truly there to help. I would highly recommend you check them out! They have great vehicles, affordable solutions, and top notch staff! Thank you for all you do Wendell Motors!

Sherrie Gardiner

I am very pleased with the customer service I received. Shawn went above and beyond to help me get what I wanted.

Dahvi Neelis

Mike and Kyle took their time assessing the damage with me and provided an itemized estimate that made sense. They patiently answered all of my questions and presented a reasonable time frame for completion. The work was completed with …

Rich Kopanke

Pretty helpful and their advice, and they do good work. I am concerned that they insist oil changes need to take place more frequently than what the manual says. I phoned the Dodge and they say you must follow the manual.

Jamie Timofejew

Bought a 2018 Grand Cherokee from Wendell. Todd M was salesman: professional, no pressure, straight facts, no BS. Gave me top deal on my trade-in and was able to get me the price I needed to get down to. Finance dept gave me the Chrysler info for warranties etc, again no pressure or BS (I declined Ext warranty and undercoating etc). Great experience, looking forward to seeing how service and repairs (hopefully no repairs?? Haha) proceed in the future. Lots of friendly people at the dealer, looks like everyone works together.

Christa Fraser

Truck was supposed to have fog lights. It does not. I didn't catch that until I bought the truck. Nothing was done to make up for that error. That was disappointing. Rob.

Jeff Kirby

Have been dealing with this dealership for years. Very customer focussed, and like us all, loves to please their customers. if something is wrong, they want to know! Love the products and the people. I will be dealing here for a long time to come!

Lowell Collicutt

Happy Wendell's was able to take my car in for minor body repair, initial estimate of 3 days for repair. As it turned out there was additional repair needed, hidden by the rocker panel moulding trim piece. However, I thought 7 business days was much longer than expected. No reason offered for why the repairs took so long when I picked up the car. Also very disappointed that no one from the collision department went over the bill with me, or came outside to inspect the repair. COVID or not, this service should have been offered. As for the actual repair, appears well done and as per estimate. Two stars deducted for the points mentioned.

İsmail Ka

My first brand new car in Canada . Thanks Alex. You were helpful and friendly gave me lot information and made a right decision. I am so happy that I met you.

Ernie Stoiber

Would like to thank Alex and the Staff at Wendell's for setting me up in my very first FCA vehicle a Dodge RAM. The entire experience of purchasing the truck at Wendell's was comfortable with no pressure. Definitely recommend Wendell's to anyone looking for one of the vehicles built by FCA.

lucas jauch

Jay worked really hard to get my deal done. He also went out of his way many times to make time for me and my busy schedule. In the end he found me the perfect jeep for the best price ever ! Great work jay you should be a manager I'm no time !

Mansoor Ahsan

We had a great experience purchasing our last vehicle from Wendell Motors. The sales experience from the minute of initial query to negotiation, purchase, wait time and delivery was phenomenal. Thank you Carlo and Shawn. Through out the process and especially during the wait time for order Carlo stayed in contact and kept us informed. I definitely recommend this dealership for new vehicle purchase and will be going back for future purchase.

Lauren Arnold

Fantastic family-owned dealership in the GTA. Staff and service are always looking out for your best interests when saving on parts, leasing or financing a vehicle.

Tiago miguel

Great service recommended by subaru. Honest people with honest pricing .

eduardo martinez de velasco

Everything went great. Fred Moreira and Lisa Moore were amazing. We would definitely come back to Wendell to buy another car.

Sada Haan

Great Services, I will recommend anyone who wants to buy new or used car in the future

Ajmal Wahab

Very badd customer service Very badd and rude receptionist on service

Guilherme Cabral

Best experience ever for both buying a vehicle and also bringing it for maintenance. I always have the same person helping me (Fred) and he aways provides the best services. He is always ready to help. Great company, awesome staff. Would recommend to a friend for sure.

jason schwindt

Wes and his crew at Wendell Motors went above and beyond to supply me with my New Dodge Ram. They had the truck ready in record time and exactly when they promised. They also quickly fixed a small mix up from one of their suppliers on my winter rims. This fix was done without any inconvenience to me as Wes took care of everything! Top notch service and I would Highly recommend Wes and his crew to all. Jason .

Ed Lindsay

Really enjoyed my experience with both sales representative and finance expert. Only issue is they told me that the trucks are hard to come by to strengthen their bargaining position, but the day after my purchase there were two more new trucks on the lot and one the same as I purchased. This left a bad taste in my mouth.....