Reviews of Vickar Mitsubishi (Car Concessionaire)

Justine Cortez

I came to Vickar to help my parents pick up their new car and Robert was very helpful and helped my parents pick out a new RVR. I definitely recommend coming to Vickar and getting Robert's help!

T V

Rip off for service, they will try and tell you repairs are needed when their not. Look elsewhere

Joel Andrade

Really amazing staff here, very friendly and helpful! Had my car serviced here for a few years and was always a pleasant experience. When I went in looking to upgrade, Robert was knowledgeable about the car I was interested in and never tried to talk me into something I wasn't looking for. They stayed in contact with me during the buying process and I got to drive away in a new vehicle at the end!

Brandon Castel

Robert was very helpful and very informative. As an aboriginal I was happy to hear about the help I was able to receive and would recommend him to anyone looking for a quality experience. Let him know I sent you!

Jason W

Sales manager here is extremely pushy, and when I asked for a ballpark figure for a discount I get through work, I couldn't get an answer.

1XXdragon

General manger is a total dick

Kimberly Thomson

Our experience at Vickar started out great and quickly turned sour. We bought our car less then two weeks ago. One of the head lights burned out the other day. When we called and asked them to replace it, they simply said that they wouldn't. Last year, we purchased another car at Honda on Regent and when a similar situation happened they immediately fixed it free of charge! :)

Kirt Dalisay

Robert was so accommodating. Really helps us a lot i would really recommend him if you're looking for an affordable and nice car. We got a Nissan Pathfinder 2015. Thanks Robert for a good deal!!!

Jennylyn Solano

Transaction went smoothly. Approachable staff, thanks to Robert.

Numenia Sousa

Robert was amazing, He made it extremely quick and easy to get a brand new RVR. I LOVE MY CAR. Thank you to everyone at Vickar!!!

David U

This was my first car purchase experience. Robert and Lori were very helpful throughout the process. Alex also provided us a comfortable shuttle to the dealership on the day we picked up the car. Thank you very much Vickar Mitsubishi (Winnipeg) Team!

Nadia Delvecchio

Took 3 hours for an oil change. They used to remind us when service was due on our vehicle with a phone call...not anymore! Why, you ask?? Because warranty is almost up. Had to be transferred to several different people just to schedule a service appointment and left on hold forever! Salesmen are a**holes as well. Vickar....time to step up your game!!!

Christopher Yacucha

Austin at Vickar Mitsubishi went above and beyond to set me up with an economical alternative to my Ford F150 and to ensure I could get a fair trade price for my vehicle. The whole process was speedy, friendly and very professional. I can easily recommend Vickar Mitsubishi to anyone looking for a new or used vehicle. Very excited to drive the new ride. Thank you Austin! Thank you Vickar Mitsubishi!

Angelka Sawka

IF YOU'RE THINKING OF GETTING A MITSUBISHI I WOULD RECONSIDER ANOTHER MAKE LIKE HONDA OR SUBARU. One star is being generous, even though the staff is nice it is less than helpful. In the first 1.5 years of owning my new car bought from this dealership o had nothing but issues. I got a nail in the tire, they told me to come down so they can fix it, and then wanted to charge us $400 for new tire and service (let's not forget that Mitsubishi has 10yr warranty so this should be covered). The service takes a long time, my battery keeps on dying for a new 2015 lancer and I was at the service for 1.5 hour while the report said "charged batter for 30min". Their service was unhelpful because 30 min later the battery died again and I had to ask for boosts from strangers.

William Brown

Great people to deal with, no pressure sales.

Don Reay

Always left waiting... wonder when my car will be done. Just not an overall good experience. Wish I could say better things as the Mitsubishi product is quality. Too bad this dealership isnt.

stone sam

First time purchasing a vehicle in Canada. Robert helps me find a nice car but the customer service is not so great. 1.I paid $800 for 3 years Tire warranty and $1200 for the replacement warranty, after the 3 days of purchase and I was told that the warranty can not be cancelled. ( I hope these deals are worth the price ) 2. High interest rate on my loan (which is 7%) could be avoid if they ask me to apply a loan through my own bank.

jhonna joy aran

I just purchased my first vehicle with the help of Paul and Richard. I'm really happy with my new Jetta and couldn't thank them enough for working so hard to get me my new car!

Gyra Beltran

We just purchased a vehicle here, and all staff especially Lori and Robert, were very accommodating considering we are from out of town. They were very honest with us, and helped and guided us through the whole process to ensure that we get the best deal possible. Highly recommend!! Update: After a week of having the 2020 eclipse cross, we have noticed a few technical flaws to the vehicle. We have brought said issues upon the attention of Robert and we have been promised that they will look into it, and fix the flaws this coming week. Hopefully, they will keep their word and these flaws will be fixed as it is a major safety issue. 2nd update: So we got the vehicle back and with all the issues that were brought up, none were addressed. When I called them back about it, they said that they checked it and it was "working." Yet for some reason the minute it got back to us, and when we tried it, it was not working at all.

Soe Me

Thank you the legendary Robert Misa Mr.Mitsubishi for selling me my new 2017 Lancer awc,I recommend him to all my friends.

Archie Espinosa

That review star is NEGATIVE ★★★ Beware of some sales rep specially ROBERT MISA I was deceived with his SWEET TALK LIES, and when you try to review the contract they will get mad, when scared you will be forced to sign. Then you got hook in a deep hole. How many times they change managers? Not sure, but when my complaint on process Robert Misa's manager was replaced maybe for more other case. Very very HIGHLY NOT RECOMMENDED.

Kylie Stomp

EXTREMELY PUSHY! I was called in because they received a trade in and "it was exactly what I was looking for". They knew what my budget was but wouldn't tell me the price over the phone or when I got there to take it for a test drive. After 2 hrs of waiting for them to work out the numbers (back and forth) they tried convincing me to spend $1500 over my budget. I clearly wasn't impressed asking them why they called me in to look at something I couldn't afford so the manager went back to "work on the numbers" and came out with a contract that was now $500 over my budget but had a $689 Admin fee. I questioned the fee that hadn't been mentioned over the 2 hr period and the GM threw his pen across the desk and stormed off. Terrible experience. So many red flags in hindsight. NEVER GOING BACK!

Aleasha Huizinga

Robert and Lori were amazing to deal with, they made every part of buying my new outlander very easy.

reyhan batac

Thanks Again Robert,second vehicle in 6 months,We will always choose Vickar Mitsubishi,higly recommended.Also thank you to the finance Manager Jaqueline for being so sweet and accomodating.

Casey Benoit

Good good

Chris Darazsi

Inconsistent service. Had one car in last week and service was great. Fast, friendly, and they gave my car a rinse off for me too. That was a nice touch. This week I had the other car in for a tire swap and oil change, it was 6 hours before I finally called to see if it was ready. It was but nobody called me. Went to pick it up and it was filthy and they had left the plastic cover on the driver seat and paper on the floor. They've also recently raised their tire storage price. Will be exploring other options. *UPDATE: When we did the post-service online feedback, they contacted us in a few days and were very apologetic. Offered some compensation to make amends. Appreciated. Changed 2 stars to 4.

Priscilla Pereira

Just purchased my Rogue from Richard Ching and I couldn't be happier! He was very patient and polite and extremely thorough with any questions I had. I will definitely be sending our family and friends his way! Thanks Richard! Keep up the good work!!

Taylor Schilke

Thanks for making your wrongs right Mitsubishi

Tunde Akomolafe

Good space. Responsive

Katherine Rusk-Jones

Big thank you to Richard and Allison. They made the buying experience fantastic, love my new car!

Jessica Campbell

Service and welcome friendly attitude was above and beyond any other dealership I visited. Robert sold me on a brand new RVR - he was honest, polite and was very respectful (and quite funny!). Very personable and it wasn't awkward test driving with him in the car! If you're looking to buy a Mitsubishi go see Robert ! The whole team at vickar mits. were super friendly

Nero Anjero DMC

The experience was pretty good. I had Robert Misa as my salesman and also Richard Ching. They were both really polite and helpful, and were able to make a deal that was reasonable and made everyone happy. I really enjoy the new vehicle, as it suits my needs. Robert even provided a ride to get insurance so I could drive the vehicle home. Thank you Robert and Richard for being so helpful!

Trevor

Good dealership but it's a car dealership that doesn't sell cars. I only go here for maintenance because Mitsubishi no longer wants to make cars, or anything desirable.

Shayne Paget

Both Richard and Tank provided me with excellent customer service at this location, made me feel very comfortable buying my second car!

Jessica Elder

I had a very good experience at Vickar Mitsubishi, Robert Misa was the sales consultant to help me and he was very helpful and informative the whole way through the buying process. I definitely recommend Robert to all of my family and friends who are looking to buy a new or used car!

Hartley Macklin

Great service and support! I bought a Lancer back in 2008. We decided we wanted something bigger, so we looked at the 2013 Mitsubishi Outlander. We received great information, and never felt pressured. The sales person took the time to find out exactly what we wanted and why. We took a little more time to shop around and found the price to be very good, relative to other similar vehicles. I recommend this dealership

Stefan Razella

Kregg & Rob in sales made purchasing my 2015 Lancer Ralliart easy. Lee, Mike & Kevin in parts & service helped me with all my genuine Mitsubishi OEM parts and aftermarket bolt ons. Service was definitely triple diamond worthy. While I waited for my custom Ralliart to ship they hooked up a free show vehicle to drive. Each step of the transaction was smooth. All the boys at the shop were very knowledgeable; they truly are passionate about Mitsubishi and their customers.

Salt

All i ask for is a lift back to my work after I drop the car and it felt like im a MAJOR inconvenience to them..... the feed back i got from them is “you ask a favour for a drop off to a 5 minute walking distance.” Dude it’s lunch break and you promised you’d have a shuttle to drop me off. Worse service advisor ever . .

Faythe Barteski

Thanks Robert for your service when I bought my car,I will recommend you and Vickar Mitsubishi to all of my friends.

Yosuke Watabe

The whole deal was a mess and they were very pushy, this also being my first experience buying from a dealership I will do a couple things differently in the future but this was my experience nonetheless. Seeing a great looking vehicle and contacting the dealer for a test drive the day after we contacted them, we recieved a call 30 minutes later asking if we wanted to test drive it today because it was the end of the month, telling us we'll get a better deal, (we didn't get a better deal) after telling them multiple times we were on a time crunch since I worked, they kept pushing forward and wanted us to fill out all the paper work before I left, I barely made it to work on time. After buying a used vehicle from here because of the promises the dealer made (which sounded great at the time) the dealership only fixed one of the issues we had since "we weren't clear enough to him". after us calling them multiple times and them not calling back, not offering us a courtesy vehicle, saying that they'll transfer funds to our account for the repairs because the garage was full till January (it was November at the time) even though when we called about itwe got a spot at their garage for repairs in December, telling us first to go to autopac to make a claim for the damages on the car they promised to fix and I didn't even do the damage, and threatening us that they'll tow our vehicle if we don't pick it up, I would not recommend anyone to buy their vehicle from here, shady business practices and trash workers. 0/5

Yuhua Fang (Joshua)

(Translated) pretty good. Robert is a very powerful salesman. ???????????????????????????????????????? (Original) 挺好的。 Robert 是个很厉害的salesman. ????????????????????????????????????????

Brian Price

As long as you are purchasing a new or used vehicle you are treated like royalty and service is fantastic. However if you are not buying another vehicle then be prepared to be treated like a second class individual and brushed off and told to handle things yourself as we cant be bothered to help in any way. Completely dissatisfied with the staff and treatment from this dealership

NA TA

Thanks a lot ROBERT

Rommel Macadangdang

Richard was the best sales manager to deal with! Robert was exciting to work with as well! Thank you so much, Vickar Mitsubishi!!!

Normam Taylor

Robert Misa was very helpful is guiding us through this very important decision

Christy

This rating system should allow for ZERO stars or negative stars as this one that would be a true rating. Not jokingly giving them a one star that is not even closely deserved. Bought 2014 RVR and it took Vickar over a month to receive in-they "lost" my car and couldn't track it. I was calling WEEKLY for updates with getting no where. July 2nd (2014) I called and a sales rep told me "your car is here", after picking it up, the sticker that they inspected it showed June 18th and no one had the decency to call and advise? It was me continuously calling. Horrible customer service. So after this was done, I was dealing with the old GM (Junior), which after emailing we came to agree upon 5 years of oil changes, another 6 months of Sirius and re-tint my scratched tinted front side windows. Never got the Sirius or re-tinted windows done...and EVERY SINGLE TIME I get an oil change, I have to justify why these oil changes are free. It gets very repetitive and annoying since they continue to never update my file. The last oil change, after arguing and justifying the charges, I was advised to email Jaiann (who just like Junior no longer works for Vickar) and she assured me the email will go straight to my file so I no longer need to explain myself. Oct 15th oil change and I'm back justifying it all over again. Finding out she did not put my email on my file and now having to deal with Richard (sales manager) to get this straightened out. He told me it would be done by Monday and the refund will be processed without my presence. Customer service is not a strong skill and he didn't call Monday 17th, and I have to hunt him down the following Tues 25th. He argued with me stating this is not his dept (way to not take ownership) and I need to go down to swipe my card for the refund. I told him he can refund the full amount of the oil change and tire rotation if i waste my time coming back. He didn't seem to want to deal with me and said he'd get the Service manager to call. I had to call her Nov 1st, left a voicemail, and then called again Nov 3rd to leave another voicemail. She called me back, we discussed the full refund scenario and she got Medi (GM) to call me back. End results: they took away the remaining 3 yrs of oil changes and gave me a GiftCard worth the value-which I had to pickup. I made arrangements with the Medi to pickup Sat (Nov 5th) cuz mailing was not an option since it 'required a signature'. WASTE my time going down their to find out their swipe machine was down-NO COURTESY TO CALL AFTER ALL THIS GARBAGE OVER ALL THESE YEARS. They shipped the card to me Monday (surprised it came), and now I'm looking for a new car. I could care less to advertise this Mitsubishi logo anymore seeing what a POS company I've been dealing with. Would advise anyone to stay clear of this mess of a dealership until they clean their act up (doubt it could happen at this point) and wouldn't support anything Vickar deals with.

Cheryl Dupuis

Great crew of people -had my car in for a tire swap and they took the time to tell me about the condition of my tires, offered me pricing and rebates, helped bolt one of my heat shields back in place as it was hanging and I had no idea, they topped up all my fluids, washed my car - they were informative, helpful and I will definitely bring my car back in the future.

Farhan Irteza

Rommel was the best. It was a great experience and he helped me throughout the process. Highly recommended for your car needs.

Dwaine the Winnipegger

Your sales agent is one of the best... You need more of this guy in your company..Thank so much Ricky Yasay.. finance mgr is awesome too.

Ken Holm

Friendly staff

ohline concepcion

Easy and fast to deal with - I recommend Robert of Mitsubishi Vicar Regent.

Andrew D

Awesome service and staff! Thanks for a job well done!

Jennifer Hnatishin

ZERO SERVICE!!!!! My Lancer Limited Edition gets 5 stars, Vickar gets 1. I love my Lancer, it's been an amazing car in this awful winter, my All Wheel Control ensured I didn't get stuck once after the Christmas blizzard this season. However my experiences with this dealership are poor each and every time I go in there. My initial purchase had an electrical issue that resulted in the car being dead in my driveway the morning after I brought it home. The old manager Jeff was a jerk about it and I had to fight to get put into a new car. Getting service done was horribly inconvenient as there used to be no shuttle (they have rectified this). Although, when I ordered my pickup, the shuttle never came until I called again a half hour passed the ETA and only then did the shuttle make its way. Not impressed. Regardless of loving my car, the service at this dealership is very poor

Heather Kuppe

Great experience!! My husband and I were really interested in the Outlander PHEV and came by to check them out. Robert Misa helped us out right away and was so so knowledgeable about everything Mitsubishi, especially all the amazing benefits and features of the plug in hybrid that we were looking at. I'm usually a little leery of going to dealerships to get all my information since I've had experiences with pushy or rude salespeople in the past. This experience was the absolute opposite of that - Robert was patient, so knowledgeable, and not pushy at all! We were so impressed that we ended up buying the vehicle on the spot. Les in finance was wonderful as well! I look forward to continuing to deal with the great folks at Vicksr Mitsubishi, and will certainly recommend them to any friends or family looking for a car in the future! :)

Scott Dalrymple

Nice people. Good service but they are a little pushy over the phone getting you to book.

Yeye Salon

Vickar Mitsubishi is the right place for all your automotive needs, purchase and services. Robert's quite the go to person and he's straightforward, gave us all the details and information with regards to our purchased Outlander. He's really good with the job and very focused on what the customers need and would not leave you in the dark. Allison also took care of our financing and she also excels at explaining everything and at the same time serving the customers right. A very friendly, accommodating and positive energy place and staffs. Would definitely recommend them to everyone! Keep up the good or yet great work!

Ольга Каневская

Thank you so much, Roxanne Champagne was great. There was professional service and Roxanne was very nice and friendly all the way.

Linda Hudrick

3 hours for an oil change,an hour of which my car sat untouched in the "welcome bay"!!! The service gets worse with every visit.

Edwin Alcazar

Very disappointed with the service I got. Car was down in the shop for almost 2 weeks and they weren't able to resolve the issue. Cost me a week of rental vehicle and diagnostics charges. First week they're able to replicate the issue but wasn't able to repair. Second week, they now can't replicate the issue and released the vehicle back to me. Was told to bring it back in case the issue arise again, but would still need to pay diagnostics charges again. *Note the car was bought from the same dealership about 2 years ago, car had a previous owner but was maintained in the same shop. As a customer when you buy a car at a dealership, you are hoping that the shop can diagnose/repair whenever it has a mechanical problem. I will acknowledge that they charged me less than the time they put in, but still the fact remains they weren't able to fix the issue.

Em Sarno

Thank you very much Robert! For getting us a Nissan Pathfinder 2015. I recommend him! If there's a 10star. I'll give him one. Hehe. Very accommodating.

Bob Poole

We recently purchased a 2013 Equinox (used vehicle). We dealt with Craig and Jackie and were very impressed by the honesty and the way we were treated. We felt very comfortable "making the deal" that day and went home happy customers. Picked up the car the next week and it was detailed beautifully. The car runs great and we are very happy with it. The only problem was that the battery died within the first month of ownership. Pleasantly surprised at how easy it is on gas during a couple of recent trips.

Michael B

This was the first time I had ever stepped into a dealership for a new car ever. Robert my hats off to you sir for making the experience great. That is until Lisa came into the mix. Condescending barely describes the reprehensible treatment I received. I'm embarrassed for your dealership. My 15 year old daughter asked me on the trip home "what's her problem, we just wanted a price on the car." After a test drive and multiple visits to the office I still wasn't given a price. I asked Lisa for a price 5 times i 9 minutes fir the price and got the lets make this easy fir you to understand math lessin which never showed a price. I had to call back later to get a price. If I had to base my visit on my interaction with Robert, 5 stars all the way. Will they see my business, not likely as I was spoken too in such a dumbed down way and never given a straight answer. If this is how potential customers are treated how would they treat me after I've given them my money!

Roger Miranda

Love the vehicle. However after service is just not there, aggressive calls by management. Back several times to get the same issue dealt with and still not fixed. Felt unappreciated after buying a vehicle there.

Iain Day

Purchase experience of new car with sales consultant Tanner Vasquez-Boehm and team went very smoothly and we feel well-informed and -supported. Looking forward to an ongoing and good relationship!

Justin Lansard

I went for the eggs and bacon. But left with a car.

Cheryl Milani

I have dealt with the Vickar family for years and it is always an enjoyable experience. Good people - great dealerships. I would highly recommend.

Jack Roberts

Great place great deals

Dub-lito

Disappointed with the service (or lack thereof) on Regent Ave. West... took my car to get fixed for recalls. Was told it would take 3 hours but actually took 6 hrs. No courtesy car provided, had to pay about $60 for my cab to go to and from home, not to mention the gas I had to waste going to and from the shop... all of this through no fault of my own, I had to spend time, money and gas for their recalls. Thanks, I would have stayed with Mitsubishi Regent, but I will most definitely go elsewhere for a better (car and) service.

Darion Ducharme

I can’t express enough of how amazing the experience was for me and my fiancé at Vickar Mitsubishi. Paul helped us find a great vehicle within our budget. We felt really taken care of by the whole team! Paul, Mehdi, and Melissa patiently answered all of our questions we had from the vehicle trade-in to the purchase of our new RVR. Please, let Paul and the team at Vickar Mitsubishi take care of you also!

Corrinne Mitchell

Top notch service once again today ???? ! Highly recommend. Really really made a cold bitter week so much better by your Service Team. Thank you for everything - was great to see you today!

Ramon

Thank you mr. Robert for you helping us out.. From saskatchewan to winnnipeg manitoba highly recommended

Leona Kalmakoff

Our sales experience @ Vickar Mitsubishi was extraordinary from start to finish! Everyone we encountered went out of their way to make sure we were treated with kindness and respect. A special thanks to Lori for going over and above to help out our purchase deal together and thanks to Rob for handling all the minute details in making sure everything was perfect and to our liking. This dealership takes their customer service very seriously!

Ktsadl

The customer service was great, and we were treated like family.

Jay Reyes

Thank you Robert Misa and Vickar Mitsubishi for your awesome service . We are extremely happy with our new 2020 Mitsubishi RVR.

Hannah r

Helpful and friendly customer service.

Cindy Waters

Great Service !! Above and beyond service from Robert Misa! Delivered on everything !

Graham Lalonde

Very happy with the customer service! Thank you Robert for selling me my first car!

Barry Swain

Medhi and his staff are really good!

Umer Shami

The nicest people in town, Vickar Mitsubishi is a brand you can trust. Francis was super professional and friendly and went out of his was to help and support me. Robert was amazing in making the deal and figuring out the right numbers and lastly Lori was really great and helped me in understanding the whole process. All in all, im very satisfied with my purchase as well as how the team here helped me in my purchase and other paperwork for insurance and plates. Highly recommended!

MrCanadian1955

Very professional and great service, thank you!

ty mack

Very friendly great service, Robert helped me pick out a great car!

maui trinidad

Everyone is so friendly and willing to do everything to get the car you wanted, it was also easy approval for my first car! THank you so much tito Robert!

cris fallarna

Thanks Sir Robert sa good service sa uulitin.

Rocky Dizon

Excellent Customer service and Sales. I highly recommended this dealership for car purchase. Bought two cars with Robert Misa already. Highly recommended him for any vehicle purchase.

Tiphanie Felix

I initially gave a five star review because of how accommodating and helpful the sales team were in helping us close the deal. However, when we picked up the car, it was not detailed, still had garbage from the previous owner. We took it back for a service a couple of days later and was promised that it will be given back cleaned and detailed. When we got it back, not only was the interior not detailed, it looked like it was driven out of the city with dirt and water splashes on the exterior. They could at least have given it a car wash before pick up, but they didn't and they asked us to come back (again) for a full detail. Who would want to come back a third time when the first two times were disappointing experiences? They could have chosen to make things right but they chose not to. Speaking from having family work in car sales and service, I don't think it's unreasonable to ask to have the car at least presentable upon delivery. Overall, first impression was great but it definitely did not last. It felt like they were nice until you give them your money then they stop caring.

Lea Eleno

Paul and Richard have both been very helpful in giving me a good deal after trading in my 2016 CRV.

Annette Mondo

Richard Ching and Mehdi mogareh is very nice to deal with I purchase a brand new Mitsubishi Outlander Thank you Richard and Mehdi you guys are the best

Candace L

Just bought a brand new Lancer, had a good experience with Stefanie and Richard. They were very friendly and made us feel comfortable. Kind of nice to be introduced to the service people but can't comment on service because we haven't had to deal with them yet.....

Dale Schick

I was searching across Canada for a specific vehicle and Vickar Mitsubishi had the one I was looking for. Since I’m in BC, I was wary of the transaction over such a great distance and not being able to deal with them in person. Robert and Lori were awesome to deal with and made for a very pleasant experience. Robert took car of any concerns I had with the vehicle and really stepped up for me. I highly recommend the team at Vickar! Thank you and I love my new ride!

Paula Jessica Ramos

Amazing team! Will assist you all the way. I'm very satisfied with the customer service they gave me with such a great deals.????Highly recommended????

Cienna-Lynn Lee Kirton

Loved the experience I had at Vickar Mitsubishi! Robert and Austin were awesome, I appreciate all the help I got while purchasing my Mitsubishi Lancer! Great people there!

Savannah Oconnor

The team at Vickers was absolutely amazing. Francis, Robert and Lori were quick to answer any and all of my questions without hesitation. The team found me the perfect vehicle and I couldn't be happier !!!!!

mhd tamman Alkari

Very helpful, thank you to all the staff

Ruel Bantados

Before I even start I'm going to ask how there is even anything above 1 star from these reviews. The only reason why I'm even giving a star is because the sales team is decent. The service team is a joke, had MPI bring my car here for a claim. I didn't expect what could happen next because I had faith that a shop that sells Mitsubishi vehicles would be able to fix..A Mitsubishi vehicle (I should have read the reviews before I had them bring it here). It took them 5 tries, 7 months (6 months without a car), several run arounds and my car wasn't even fixed. To this very day I am still waiting on a call back from Vickar Mitsubishi regarding the SAME problem (irratic idle, CEL). Needless to say that if you ever want to go here, don't expect good service after you purchase a vehicle. My advice is to bring your car to a shop with proper mechanics and a service team that doesn't make it seem like it's a favor to do THEIR JOB. I wouldn't even trust them on an oil change and neither should any of you. I ended up bringing my car to another shop and because of that decision my car is running great.

Abosede Adeoye

I had a problem with my windshield washer, fluid is not coming out of it. I came in without a prior notice. Brighton Kwiatek attended to me immediately I walked in, make me feel like a customer with warm greetings. He explained the possibilities of what might have happened. He then took my car in for proper check up, he ran a hot water through the windshield wiper washer and wow it was perfectly fixed. Thank you so much Brighton for been a super client customer service provider.

Jeff Lopez

I just bought my first car today and Richard made the experience less overwhelming. He was very patient with the questions I had. Thank you Richard!

Kayla Barrow

I recently purchased a vehicle from here the sales consultant that we delt with was Robert Jordan Misa. He was very informative and helpful. He was able to work with me to get the vehicle within my budget. He helped us through the entire selling process and made things very easy. He was not pushy and allowed us to make our decision. I was not happy with the sales manager as he was very pushy when I asked for some time to decide he told me I had to make up my mind right away if I wanted the offer that was made. This was not the best etiquette in my opinion however Robert said it was okay if we needed time to make up our minds and that gave us more peace of mind. Overall the process was good and I got a great deal on the vehicle I purchased. I would highly recommend seeing Robert if you go to Vickar Mitsubishi on Regent as he was a great sales consultant.

S3ORD

Thank you, Chad for very good customer service. As always Parts and service are approachable and expert.

Mike Smoke

Tank and Lisa were absolutely the best help my wife and i could have ever asked for they really helped us and took care of all questions we had and went above and beyond to work with us on our trade in to make the numbers work. 5 stars for the customer service as well as the crew there, nothing but smiles throughout while we were there. The VIP treatment is always excellent to receive. Tell them Mike Smoke sent you. :)

Westher HD

Excellent service by Robert and very friendly

Lauren Robb

I recently traded in my blue 2017 Mitsubishi Mirage for a newer red 2019 Mirage! The staff at Vickar Mitsubishi, especially the Sales Manager, Robert Misa are very courteous, friendly and experienced. I definitely recommend asking for them if you're in the market for a new car.

Luke Hiebert

I have recently bought a 2009 Mitsubishi Outlander from here. Horrible service, Horrible Quality workmanship, Lies upon Lies!!!! NEVER EVER BUY FROM HERE. Take my word and everyone else! I found a Rat Nest in my engine bay. Had a Minor rust spot fixed 3 times and always turned out worse than the last time. Paint drips, Orange Peel, Dust and Dirt spots everywhere. Took weeks at a time to fix the paint. This last time the mechanics dinged up my doors and SOMEONE STOLE MY ANTENNA! WHO DOES THAT? Its back in the shop to fix the paint once more! Down with Vickar!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Andy S

Car dealership with only 1 new car to choose from, too many SUVs...

Bambi Bautista

Thank you to Ricky Yasay and Lori for helping us find a nice deal.

Oksana Sovinska

The salesman was nice however he was too pushy. He wouldn't give us time to think about our decisions.

kiragin “kiragin24” game

Don't buy a car here and don't deal to ROBERT MISA he is a pinoy and all he want is just your money. We both a use car here and after a month the car had problem at the ball joint and we as for help what we need to do but dealer didn't care anymore because he get what he wants. And we are just a new emigrants so we don't no what is the rule or the warrant of a use car and he never explain properly and we are the same pinoy. like I said we are just new emigrants. And after that I never deal to same nationality. THIS DEALERSHIP IS 0 STAR AND I NEVER GO BACK BECAUSE IS IT USELESS TO GO BACK. I DONT RECOMMEND THIS DEALERSHIP. DONT DEAL TO ROBERT MISA HE JUST WANT YOUR MONEY.

Cheryl Klassen

Good reliable vehicles

Klevin Nerona

Robert Jordan Misa helped me get the car approved within 30minutes. He is an amazing seller. I will recommend him to people I know

Nova Macaraeg

Robert Misa one of the Sales Agent at Vickar Mitsubishi, did a great job...he has an excellent performance in dealing with the costumers with honesty and integrity.

Julian 204

My sister bought suv from them new, back in November 2019, they said still waiting on a remote start unit, waited all the way till march 2020, said they'll set appt up to install, now they saying unit will be in June or July now?? I don't get it... it's just a remote start? Hope they can resolve this issue, it's been 6 months waiting...

Riccardo Seara

If I could give 0 stars believe me I would, took my lancer here to get my drive shaft fixed because of the massive warranty the car has. Keep in mind there was not single accident and nothing was hit while I was driving the car. I had to get my car towed there for them to look at just for them to tell me that I’m lying and that they can’t cover it. So I had to pay another tow fee to get it towed back to my place and now I have to take the car to a body shop to get it repaired. Overall horrible experience and the staff were very rude, especially calling me a liar after explaining what had happened.

Maria Bobiles

In the last year I have made a few visits to Vickar Mitsubishi and I was always taken care of with great curtacy. These last two visits were because my remote starters stopped working. I came in and Wilbert reset my one remote and welcomed me back when the other remote was charged to reset both. It was such a blessing in this cold weather! I love the service I get here and will always recommend them to people I know.

David Hidlebaugh

The young salesman was very friendly and accommodating. The other more "experienced" salesman...well a little too aggressive for me but maybe that's just me. Would I go back? I think so. The second visit to this dealership was in regards to an earlier recall. I had made an appointment and had requested that they also look into an issue regarding the aux cigarette port which wasn't working. In addition to this I requested they look into why my bluetooth handsfree was only sporadically working. I was told at the time by the service person that there was a $139.00 per hour diagnostic charge for each of these two issues which I agreed to on the condition they would contact me if this "diagnostic charge" exceeded one hour, which he agreed to do. After having my vehicle from 9:30 t0 1:00 I was told I'd have to make another appointment to fix the recall which would take approximately 5 hours. I was then presented with a bill for 268.00. They had charged me 69.98 to fix the cigarette port, 139.95 (to tell me they would have to perform additional diagnostics to identify the problem with the handsfree....I told them to forget it) and 29.39 for "misc charges". Needless to say I was peeved especially re my handsfree issue and the charge to hook it up to a computer for 139.95 to diagnose there was a problem! You think! As I was waiting to get my car back the same service person, who was very friendly suggested I check out Amazon and buy a blue tooth device that would do the same thing as my handsfree, which I did for 29.00. And it works perfectly. A day or so later I received a generic text from the dealership asking me to rate the service I had received. When I replied with my disappointment especially regarding the handsfree I received another text informing me they would have someone from management contact me after the weekend (the appointment was on Friday) to explain why it took an hour to find out there was a problem with my handsfree. One week later I'm still waiting. BOTTOM LINE: BEWARE OF THIS DEALERSHIP., ESPECIALLY THE 139.95 PER HOUR DIAGNOSTIC CHARGE AND "MISC CHARGES." I DON'T THINK I'LL GO BACK OR RECOMMEND THIS PLACE.

Samantha Flynn (Serioussam204)

Won't go the extra mile to earn your business

Kelicat

I just traded in my car at Vickar Mitsubishi and Craig was extremely helpful. Nothing but honest and straight forward from the get-go which can sometimes be hard to find when going to dealerships. Very knowledgeable and showed me exactly what I was looking for instead of trying to sell me something more expensive. Would highly recommend going to see him if you are looking to buy a vehicle. Thanks!

Ellen A.

Great dealership! We had to wait a few hours for car maintenance but they had a comfy waiting room with TV, you won't be bored lol. They also have excellent customer service.

Pokengkay

Fast and good service

Preeth Kainth

Well they have completely redeemed themselves from the last time i left a review. Literally out with the trash! they have a great new GM. Hes super awesome and friendly and understanding. He truly did me a solid and got me out a terrible situation. Not only that but they are very kid friendly. They kept my little 3 year old occupied while me and the husband did all the paperwork etc. I would highly recommend this location now that they have had a major facelift in regards to staff!!!! THANK YOU

Arkham

Thank you for all your help Robert and Darnell for helping me out on my Accent,It was very much appreciated the process you provided was exceptional,truly excellent costumer service

Martha Petite

The best

Kadin Belot

Yeah I was a terrible experience and I will never be taking my car into there again. My car sat around for 6 months for 1!! Part to come in and the service people never called me once for updates I understand that COVID held stuff back but they kept lying to me saying how they "tried to contact me" but I was literally with my phone the entire time And just made the experience with them really bad.

JP R

Bought my vehicle here. Only good part was the sales staff. Service Through all my years of experience of owning a vehicle. I was and still am throughly disappointed with their service department. I have not been there in more than 6 months and am still feeling and dealing with past issues. Every visit for service of either warranty and/or maintenance has lead to 2-3 return appointments just to correct the same issue which was either done sub par or created more problems. Service advisors were not friendly just stern. Service manager was nice and tried to correct issues but was never successful or fully listened to my complaints. I asked to not have the same mechanic work on my car ever again in which she agreed, only to find that same mechanic working on my vehicle which led to another return visit. I spent the same amount of time in service as I did driving the vehicle for the first few months of ownership. Upon dealing with the VP of Vickar Mitsubishi and saying that I may not return unless they can seriously gain my trust back (Daniel McFlicker) I was told "you gotta do what you gotta do" No way shape or form tried to retain me as a customer. I am concerned if I ever have to return there. For many all I have to say is book some vacation time from work or at least have one day a week scheduled for your vehicle to be maintained here. You will return time and time again. In the automotive sales business they say 1 Satisfied customer = 2-3 New customers but 1 dissatisfied customer = 10 potential customers they will never see. If I can have that effect with this review I believe I have saved the sanity, vacation time, gas and mileage as well as trust from the worst vehicle service department I have ever experienced. Every visit to waverley Mitsubishi, I was greeted with a happy service advisor, no return visits and the utmost professionalism to a high standard. Vickar Mitsubishi, I only have one word of advice to tell you: Work harder to actually provide good customer service and proper mechanics or you will continuously lose more and more. This includes sales as I send all the potentials to waverley now for A new or used vehicle. Go ask for Rome Fajardo or Nelson and they will definitely treat you like family. Update Changed to one star, cause the two I initially gave was me being too nice About this nightmare and utmost disrespect towards me.

Aidan P.

Incredible experience purchasing my new car! Robert was wonderful help and had a great attitude! Thank you!

Dani M.

I went in for service about a little over a month ago regarding an intermittent start problem with my engine, writing my review now to report good news (and accurate rating). To be clear I did not buy my vehicle at Vickar, I bought it at Waverley brand new but getting service done with Waverley is very very difficult (in depth in a separate review) so I prefer Vickar. I was helped by Brighton one of the service advisors at Vickar, he left a very good impression with me this time- genuine and very helpful guy. He went above and beyond to make sure I was updated on any additional work, waits or changes to the work done on my vehicle. The thing is when they did the first set of tests, it showed up normal so I came to pick it up the next day. Grabbed my keys and tried to start the car, it was totally dead so luckily I was able to ‘replicate’ the problem on their lot so I could show them what I was experiencing. Brighton and Wasim, the technician, got to the bottom of it after more tests and honestly I wasn’t expecting much but after seeing the effort put in, like this guy treated my car like his own, this is where I am going every time I need work done to my vehicle that I can’t do myself. Picked it up the day after and since then so far so good, no problems starting even in Winnipeg winter weather. Cheers to the great work being done at Vickar, I’m sure I’m not the only one who didn’t want to take the bus this year!! #covid19

Yakov Berkovskiy

Big thank you to Robert and Francis. We just purchased our second Mitsubishi with them. We appreciate all the help we got to find the right vehicle with a reasonable price.

Carrie Smith

we bought a truck from Robert on a referrel from Caleb , got excellent service from him and all the staff. would recommend them to others looking to buy a vehicle thanks judy and grant

Jerico Blanco

I had a good experienced during my visit at Vickar Mitsubishi, purchasing my new car and Robert Misa worked around my budget . ^^.

Lynn Carolino

Josh was very helpful during the whole process. We really enjoyed our experience here.

Eric palud

Great service, The sales manager Robert help me find my vehicle.

Mona Schmuland

A lovely time with Robert the sales manager. He's such a very pleasant person , likes to talk to us all the time. All the staff are all friendly. Like going there.

Whìtê Gløw Stóñê

I want to thank the Vickar team for another great experience! We just purchased our second Mitsubishi RVR with them. Robert, the Sales Manager was prompt and attentive, he found me the perfect car and wrote me a deal impossible to refuse. Lori, their Finance Manager was such a pleasure. She explains everything and a lot of fun to converse with as well. The whole Vickar team is great. I have been a customer with them for 5 years, service is always great, everything is explained. You can’t go wrong with their 10 year warranty either! Thanks again, Vickar Mitsubishi, proud to be a part of the family.

Andrea Marasigan

From start to finish, ROBERT MISA, has provided us with exceptional service. Knowledgeable and trusted in the industry, we felt at ease with our decision to purchase our first new car with him at Vickar Mitsubishi. As it turns out, he can also help you if you were looking for cars of another make. He was highly recommended by a family friend, and he definitely lived up to his reputation. So if you're looking for a vehicle, give him a call right away! The good man will accomodate your busy schedules ????????

Billy Bob

Nice

Fred Augustowich

For having the best warranty, you sure pay for upkeep of it

Rommel Arlegue

Just purchased my 2017 Mitsubishi rvr Thanks Kreg and Richard

Jim Robson

I recently had both a towing package and back up camera system installed. The back up camera system was installed by a different company. I discovered the back up lights were not working. The people who installed the camera insisted that when Vickar's installed the trailer hitch wiring harness they had messed something else. Vickar's electrical wizard was sure it was from the camera installation. He even got the camera installation crew on the phone to discuss what they had done and what they had seen of the wiring for the trailer hitch. In any case, the Vickars tech spent an hour diagnosing and fixing the problem. I had only had the vehicle a week and although this certainly was not a warranty item Tony, the Service Manager, when I asked him how much I owed them he said, "Nothing, we appreciate you buying a vehicle here."

Lucas Janvier

Salesmen are being sued for sexual harassment

Jing TV

the best sales experience with Robert Misa.. I recommend him to all you guys out there..again thank you!

Eric Sandiongco

Excellent customer service!

Jennifer Greaves

I always get top notch service from Tony, Josh and Steven (and all of the rest of the crew) at Vickar Mitsubishi. I had an issue with my Hand-free system and it was not easy to resolve, so it took a few days to fix. They offered to give me a courtesy car or drive me anywhere I needed to be. They resolved the issue and Josh kept me informed every step of the way. Tony (the Manager) even walked me out to my car to test it and make sure that it worked with my phone. The ownership he took in helping resolve my issue was exceptional. I was so happy with their service I went and dropped off donuts to say thank you. They consistently exceed my service expectations. Every time I come in for an oil change Josh and Steven take great care of me. They are cheerful and remember personal details from previous conversations . The last time I brought my car in for an oil change, I was leaving work to get back to the dealership, but my parkade had a mechanical issue with their door causing me to be late. I phoned the dealership and spoke with Steven. I told him I didn’t think I could make it on time before the dealership closed, and was it possible to leave my keys in the car and let me pay over the phone? Instead, he told me “Don’t worry. Take your time. Drive safe. I’ll stay until you get here.” They are an awesome dealership and I would highly recommend them.

James Heber

They listen to you and got an awesome deal!

Thabata saraiva

I had a very good experience at Vickar Mitsubishi, Robert Misa was great! He was the sales consultant to help me and my husband find our 1st car and he was very helpful and informative the whole way through the buying process. The doubts I had after purchasing were answered by Lisa, who was very nice. If it was for the sales consultant I would have given 5 stars but I won't just because I still am sad with the fact that my car was advertised on the website for 23.999 and when I went to close the deal it was 25062, according to manager it was an "error" from the website. Even tried to joke (need to say, bad/inappropriate joke) saying probably the fault was from the company responsible for the website updates ( were my husband works).... But since we really wanted the car, we let it slide...

Ant im

Mr. Robert is one of the awsome person i have ever meet.. he is cool and very helpful. I like this place!

Rouel Sanga

great service! two thumbs up

doit right

????just an honest review be careful on their promotions | deals | cash back | promises unless documented and signed by your sales agent, i heard lots of people having same problems too , please be a reliable person, your fellow/customers trust your words and promises, please sell in a right and fair negotiation not just money matters people work hard for their ????????????

Ann Fung

Very disappointed in the vehicle and the service. ):

Cheese Syrkyer

Was just interested in viewing a car. Was told a lie to get my credit checked. I did not give permission for this. As there are two waya of viewing someone's credit file. Was told they would call me back with some prices on cars. Did not get a call back. I will be disputing theses credit cheques and label them as fraudulent.

Jose Garcia

It has been a nightmare people should go find out on their own but word of advice be very careful would not recommend don't even want to give it at one store but I don't know how to take it away

ML4Z

I was in need of a car as my dads car broke down and I was not down to share 1 car with 3 other people in the family. I went down to Vickar Mitsubishi and met a gentleman named Paul De Leon. This guy new his stuff, definitely would recommend him to others that are looking for a new car! He helped me choose the right car as well as tried his best to fit it into my budget. I very much appreciated how patient he was. Not only that, the rest of the workers were also fantastic. Would recommend this dealership to others!

Crowns Group

Thank you very much mr Ricky yasay and Mam Lori for helping me to have my dream truck they are very helpful and given me a proper guidance it was very fast!! The paperworks and process everything!!

Dean Kamminga

Fantastic service! Everytime i am there they look after. They are professional and knowledgeable

icycle029

Thank you very much to Mr. Robert Misa and Richard for helping me find the right car for me. Thank you

Mira S

Don't buy Mitsubishi car thinking about WARRANTY. Per Mitsubishi the rear axle seal that is leaking on my Mitsubishi is on WARRANTY, but the labor to change it was quoted to be about $350 and some other part that may have to be replaced because of the WARRANTY job would be $150. So the WARRANTY job is $500 because I was told "is cold and snowy in Winnipeg" and Mitsubishi will not do the WARRANTY job without additional payment. Some great WARRANTY.

jeff manalili

Great experience especially with our friendly agent! Very knowledgeable in all our inquiries regarding or vehicle of choice!

shamyx28

Robert Misa has been helpful to us ever since we started to get a car from Mitsubishi. And now he helped us again for our trade in. Thank you very much kuya Robert and Mitsubishi ????

Chryssabelle Bagunu

We bought our 2022 Outlander at Vickar Mitsubishi Regent Avenue, and we were so happy they helped us find the right car that perfectly fits our family and our budget... We are so happy with the overall amazing features the car can give especially the safety features part... Thank you Sir Robert Misa and your whole team for the great service... Visit them now to check their inventories...????????????

ARMANDO LUCHA

Great service, Awesome deal and the Rep was very attentive to our needs . Thank you.

Onel Morada

(Translated) Thank you very much for a job well done, we appreciate everything you did for me and my brother. Highly recommended, .For our countrymen, please go to Vickar Mitsubishi please find Robert. (Original) Thank you very much for a job well done,we appreciate everything u did for me and my brother.Highly recommended,.Para sa mga kababayan natin ,punta po kayo sa Vickar Mitsubishi pakihanap po si Robert.

Perrie Nagera

Thank you for taking the time to explain all our possible options and making sure that we get the optimal value. We also appreciate the discretionary effort in helping us complete the transaction smoothly.

Grant Pauls

Bought a used vehicle from Robert and was treated with respect. The entire staff at Vickar Mitsubishi were a pleasure to deal with and bent over backwards to make me feel like I was getting the best deal.

Trevor Pranteau

Great service and great people, ask for Robert he'll definitely help with what you need. ????????✔✔

Dee C

Just purchased my 2015 Mitsubishi Mirage. I had the most wonderful experience buying my car from Kreg and Richard. I absolutely love my car thanks Vickar Mitsubishi!!

Beverly Hykawy

Will never buy or have my car serviced here again. They are great when you are purchasing a vehicle but after that do mot stand by their word. They know nothing about the extra warranties you purchase. Tell you one thing and do not stand by their word. No integrity. I have bought 2 cars from them, but because of their outright lies, will purchase a new car elsewhere, go to a dealership that stands by their word.

T J

A few weeks ago I gave a bad review to Waverly Mitsubishi because of the poor service and horribly long wait times. Today I brought my RVR into Vickar Mitsubishi for a warranty issue because I would never go back to Waverly. Well it’s the same. I waited 6 hours for something they said would take 2 to 3 hours. Basically both dealerships service departments are terribly slow. It’s a lose lose situation. Just go to the dealership that’s closer to your home or work, expect the work to take 2 to 3 times longer than stated, and don’t make any plans; or you could just not buy a Mitsubishi, which is too bad. They are really great vehicles and I have nothing bad to say about my RVR. 2 stars, not 1, because the staff in the service department and the shuttle drivers are really polite and friendly.

Candace LeDoux

Love the professional service I received from Billy and all the staff at Vickar Mitsubishi. They took the time to make sure I got the right vehicle with an excellent interest rate. Love how they took care of friends and family I sent to them. Heard nothing but positive reviews from them.

Brent Dufault

Just bought a lancer from Vickar Mitsubishi from Robert Misa. Amazing customer experience and prompt service, highly reccomend

Caleigh Pokrant

Robert Misa is the guy you want to sell you a vehicle. He is reliable, knowledgeable, and genuinely determined to find you the best fit vehicle for your family. We were very happy with the service we received from Robert, so Much in fact that we referred my sister in law to him this past weekend. Robert has won several sales and service awards during his years worked at Vickar Mitsubishi. It is clear they are hard earned and well deserved!

Braeden Beaton

Berry in parts , is always a good face to see in the build and show care and ethics for cars

frank daniels

Great experience, great customer service. Everyone around helped and was super friendly answered every single question i had. Thanks a lot Tony, Jacqueline & Craig I really appreciate it!!

Clark Ian Francisco

I really had a good deal on getting my new car here in Canada. I advise everyone if your looking for a new car to go with Robert Misa at Mitsubishi Vikar. Smooth transaction and best deals are waiting for buyers.

LV 148

I will never purchase another Mitsubishi again. I was lied to by their managers to have problems fixed. They never called me back. I would suggest going to buy another vehicle from other locations than this one. I can't give this a lower rating or I would. Absolute garbage organization.

Mel L

Great service and great team. Thank you Vickar Mitsubishi!

Christina Joyce

I really enjoy dealing with Allison . She is always straight forward and full information regarding how the service department works. Actually, everyone at Vickar Mitsubishi is great to deal with!

Mark Brushett

On Feb 13, I purchased a 2015 Lancer from Robert Misa. The car he sold me was not the car he promised me. He either lacked basic knowledge about it or maliciously withheld information. After a month of frustration I went back and spoke to the sales manager, Fawaz Azhar. He took my concerns seriously and was eager to make it right. He refunded my car in full and had me driving home in a new 2017 lancer that day. I could not be more impressed with Fawaz and how he conducted business. Despite the turmoil with Robert, I am driving the car I want, I got a great deal and I am very happy!

Colin Laurencelle

Walked in, looked at a couple cars... even though I as the only one in the whole building... no one came and talked to me. So i eventually asked one of the sales reps for a brand New or 2014 Lancer Evo. They said they had none in stock... Again, I repeated that I was interested in buying one. The guy pretty much said "too bad so sad... you probably cant afford it anyways". Screw these guys... I'll go spend my 70k somewhere else.

ורוניקה פוטטנין

Best service ever Will be back again

Brittney Jones

Fast, efficient and fair service! Experienced one small issue 2 weeks after purchasing our vehicle and even though the deal was closed, it was dealt with promptly. Our primary dealings were with Tony Cantin; however, to close the deal as well as servicing after the fact required us to deal with other team members, and every single person we dealt with was extremely helpful and went above and beyond. Would definitely purchase through them again.

Avery Bedard

Just purchased my first vehicle, couldn't have done it without these guys. Billy Carvelli worked wonders to get me into my car. Thanks again man!!

Mark Almacen

I own an Outlander and brings my car here for service. Setting up appointments seems to be easy. I got an appointment same day last time when I had a flat tire. Our last regular service maintenance seems to be odd, they unplugged my dash cam before doing the maintenance and never plug it back. That was the first time it happened. They never unplug if before. I don't know if that is their operating procedure but it would be nice if they let their clients know and plug it back when they are done. After noticing the dash cam unplugged I asked my wife if she noticed anything different in the car after she brought it for service, she said she noticed small deep scratch in the door handle in the driver side but thought was just an old scratch. I inspected the entire vehicle and found similar deep scratch on the door handle on the passenger side. I did not notice this scratch before and is now suspicious on why they would unplug my dash cam. So be cautious in going to this dealership.

Jayden Cameron

Thank ever much for your help Robert

dj willison

Robert misa was awesome to deal with bought our vehicle there last week and its was an awesome deal

Allison Derkach

From start to finish everyone at Vickar who had a hand in our car buying experience made it extremely positive. Everything was so convenient and they were very accommodating. The vehicle was brought to our home by Robert for a test drive and delivered to us when we made the purchase. Fawaz was available within, literally a minute when we had questions. A big thank you to Joyce and Lori as well!!!

Amber Leah

staff very friendly, clean store, took under an hour for my recall appointment, love their coffee/latte/hot chocolate/french vanilla etc machine while you wait!! ????????

Valeriy Stretovych

I’m not satisfied with a service received last Saturday. I booked an appointment for two reasons: oil change with regular one, and an issue with noise producing by my car when it’s moving on high speed (100 Kmh and up) with the noise amplifying when turning sterling wheel to the right. I arrived on time at 10 am and described all the stuff to the service employee. After 1 hour and a half of waiting I noticed that completely nothing was done to my car. It was just standing all the time with an open hood. Than I came to the service guy and said that I have no time to wait any more because my next appointment, and asked only for oil change but with the regular oil but NOT with the synthetic one, and asked to provide me with the shuttle service to my bank appointment. At the same time mechanic came and said that he needs to do a road test to figure out the nature of the noise producing by my car. Finally We agreed that my car will be serviced including oil change and road test for noise check while I take care of my private businesses. When I came back to pick up my car I was informed that many services had been done including SYNTHETIC oil change but no regular oil, and also no road test had been done as well. That means that noise issue remains unresolved. That also means that I paid for the service $300 which I didn’t want initially and didn’t receive the service which I did expect. *Update: Today, on November 22, The issue with a noise (bearing on the front driver side) producing by my 2014 Outlander was identified and fixed (thanks to Rhodel the mechanic - he is really the professional guy) during my second visit after the road test and inside the shop inspection was conducted. During the waiting time at the shop, which took more than 4 hours, I noticed some promotions placed on the coffee machine in the waiting room. Among them: 0% financing on 84 months, $2300 no charges for all-wheel control option on select models. When I asked the seller about that he was quite surprised and couldn’t explain nothing sensible about it. Instead he said that finIt shows clearly that Vicar Mitsubishi isn’t a place where you can trust...

Braden Magura

Excellent service. Dealt with Robert, he went over car inside and out, and made the experience great, easy to make a great deal

joselito Odquin

thank you very much to Robert Misa for the wonderful deal. I definitely recommend vickar mitsubishi

Vayda Jarman

I appreciate all the help of the Sales Team in getting my cousin`s vehicle, shoutout to Lori and Robert for a job well done, i would definitely recommend this dealership to all my relatives and friends

Sandra Walker

Great car buying experience! Tony and the staff were excellent to deal with and very personable. I love my new car! And I'm confident in my purchase knowing the excellent reputation of Mitsubishi, plus the warranty is significantly greater than the competition (at no extra cost). I would recommend them to anyone looking for a vehicle and/or a very fair price compared to others if you are looking to trade-in.

James Shin

I had an amazing experience!!! The Vikar Mitsubishi staff are very knowledgeable and professional and very friendly I highly recommend this location 950 regent ave!!!

JARED SIMPSON

Robert and Cassandra were very helpful and finding me a SUV to suit my needs! Friendly and helpful at getting what I wanted. Go see them if you need a new vehicle!!

Christian

Online support is great, saw an AD online never really thought I was going to get a response right away but the sales person responded fast and answered all my questions perfectly. Would recommend them even though I did not go with a car from there because of shipping to my province so I went with a car near me instead.

charlene zlomanchuk

Thanks Robert!!! Your an awesome friendly, kind salesman. Love my new ride! Everyone at your dealership is so nice. 5 star all the way. I'll be visiting soon.

Cartoons Tv

straight forward and very honest person (ROBERT MISA)...always there to answer your questions right away.......

jeremy penner

We really appreciated our sales experience here, the salesperson was not pushy but was very effective in finding us what we wanted. We felt we got a good deal on our vehicle, and the free oil changes for life was a nice bonus. 3 stars though, because of the pushy service department after the fact. They're trying to get me in there with my 2012 ford focus for transmission changes and oil changes every six months when I know for a fact, direct from Ford, that it doesn't need it. The oil changes are free, so no big deal, but they're wanting to charge me a chunk of change for flushing the transmission, when it's a dry transmission that doesn't require maintenance until 150k miles

Pauline Chard

My experience was amazing. Billy Carvelli did an amazing job getting my first new SUV. I would recommend any person lookin to purchase a SUV or car to come and See Billy. Great stock and great employees who welcomed me. Thanks again for the great Service.

Juan Andres Varas

(Translated) Excellent care from start to finish. An honor to buy in this place. Seriousness, speed, efficiency and proactive service. (Original) Atención excelente de principio a fin. Un honor comprar en este lugar. Seriedad, rapidez, eficiencia y proactivo servicio.

Jill Foran

I'm from Dryden, ON. and I recently purchased a vehicle from Vickar Mitsubishi in Wpg. I've never had better, faster and honest service! I was literally looking online at a vehicle when I was contacted by Craig within minutes. Craig was very efficient and personable to work with! He had my vehicle delivered to me the next business day! Jacqueline (finance) was very fast and supportive throughout the entire process! When I got my vehicle saftied here in Ontario they said it was in excellent condition. Buying a vehicle is a huge commitment and often can be scary. All my worries were pointless as Craig and Jackie took care of everything!

Olatunji Bakare

It's wasn't a good experience and am not happy with the car they sold to me I bought it under deception

Z N

Treated well from the beginning by Cassandra who was a joy to test drive vehicles with. Robert Misa will work for you to get you the car at the price you are looking for, and won't stop until he finds the perfect fit for you.

Junhee Alex Cho

I bought my car from Robert! He was the best dealer I’’ve ever met. Best car buying experience ever! If you wanna buy your car with decent price and decent shape recommend you here!

Jaynel Palugod

Thank you very much Robert Misa for helping us to get our Mitsubishi Outlander 2020.

Anthony Tolpa

I want to make sure nobody goes through what I had to go through when purchasing a newer vehicle from a dealership. I recently purchased a 2016 RVR from vickar Mitsubishi and I regret every moment of it. Don’t get me wrong, I love the vehicle but the customer service at vickar Mitsubishi on regent ave is the absolute worst. My salesman was Robert misa and anyone in their right mind should stay away from this guy. Before the purchase of my vehicle there were a few dents and scratches I noticed keeping me away from purchase. My salesman “Robert” promised EVERYTHING would be fixed and buffed out like new. Unfortunately this was not the case. When picking up the vehicle, my father and I noticed that the scratches were not removed and found that both the salesman and the finance manager “Les Rubin” were trying to lie their way out of it saying “we said best to our ability and it was buffed”. The manager even showed me the photocopied repair list that both myself and the salesman signed stating that the car needed to be buffed and repaired of dents” with BLUE ink saying “best to our ability”. The manager tried to get out of the repairs by altering the repair sheet after signed and photocopied which is extremely unbelievable. Not only that but a couple weeks after purchase I noticed my owners manual was not in the car and like most I went back to the dealership to receive one. My sales person instructed that it was policy to remove all preowned vehicles owners manuals and if I required one I would have to pay $70 for a new one. I could not believe that after spending $30,000 on a pre owned vehicle the dealership refused to give me an owners manual for free! While arguing with “Robert” the manager Les Rubin was standing right beside Robert snicking to himself. After a 20 minutes dispute the salesman finally said he’d give me an owners manual not for a 2016 RVR but for a 2014 RVR. I can not believe how crooked the management and the sales teams are at this dealership and I hope nobody goes through what I had to go through... Please don’t buy from Robert Misa as he’s only concerned about sales and NOT customer service!! Vickar Mitsubishi

David J G

CONSUMER ALERT - Do NOT go to this dealership. Extremely un-professional and you will get ripped off. Received the buy out on a lease is was trading in at another dealership, was buying a truck. The lancer no longer suited my needs. Completed my transaction at Dodge and Vickar added another $1000 to the buy out because I was going across the street. They didn't want the Lancer being sold across the street. Dodge was great to help me out. They changed the price on a car my friend was buying as well. Went to pick up the car it the price went up by $850. He got the same car at another Mitsubishi dealship for cheaper. Only go to a Vikar dealship if you want to get ripped-off.

Jane Roth

On December 30/19, after MPI wrote off my car, I found a used Chev Trax and purchased it though CRAIG OUENDAG at Vickar Mitsubishi. Craig gave me great information about the car. He did his best to fulfill my requests with a used car and was very helpful in dealing with MPI. I was back twice after that and as promised, he set up my phone and then my husband's phone. I would highly recommend him to any of my friends. He was respectful of my needs and assured me that he would always look after any future needs of my used Trax. Great job, professional service. Thanks Craig.

Rafael M

When registering through My Mitsubishi Connect app it wont go through and had an issue with the postal code even though entering the correct address

Joseph Darcel

I recently purchased a used Accord from the team at Vickar, and I'm coming back now to say how satisfied I am with my experience. I worked with Craig Ouendag, whom I am told no longer works at this dealership. I first messaged them online when I saw their listing, and within minutes they had replied and worked with me to set up an appointment that fit my schedule. When I came to test drive the vehicle dealership Craig was friendly and helpful, answering my questions and introducing himself as soon as I arrived. The dealership staff were very helpful when I came in to purchase my vehicle, working around my schedule completely and arranging for transport to help me accomplish all of the errands I needed to complete before finalizing the sale. I have owned the vehicle for two weeks now, and expect to for years to come. If I change my mind, I look forward to working with the team at Vickar again. EDIT*** About 4 months after I purchased the vehicle, my tire became flat as a result of a defect that would have been covered by the multi-year warranty which came with the purchase of the vehicle. As the tire required immediate repair, I took it to the nearest shop (Kal Tyre) in Winnipeg for a replacement. I informed the dealership of this, and after speaking with the general manager Fawaz was eventually given a credit at the dealership. I overheard another customer being read the details of the same warranty I was given, with the omission of the proviso that repairs shall be done by Vickar. Caveat emptor. Regardless, I am satisfied with this outcome.

Janice Flanigan

Excellent service! Warranty incredible! Looking forward to driving my new vehicle! Thank you Richard ????

Marc Fenez

Waiting for warranty subframe work??

Jack Ledi

was in the market for a slightly used vehicle.. saw that they have a good selection of different brands so wouldn't have to go to different stores to drive everything on my list.. the cars were sanitized and kept inside so could do a walk around easily.. ended up buying a preowned RVR with 5,000 kms on it.. got an amazing deal.. thanks Robert and Lori

Jan Michael Pring

paul, richard thank you for helping me getting my first car. you guys are awesome.

Cyrene Pagaduan

Salamat to Robert, Paul and Richard #TEAMMISA... great job!!!

Patrick Tyson Devisser

Today was a painless in and out experience. Good job boys

Blake Morden

Went to Robert Misa, amazing service! Great guy, he knows his Mitsubishis! Definitely go to him 10/10

Leo Nguyen

When I think about Vickar Mitsubishi, A bunch of LIARS come up on my mind!!! Especially beware of ROBERT MISA, don't let his SWEET TALK LIES get over your mind. I went there at the first place to see the one I am interested while searching on autotrader and when I came, he told me the car is sold and try to offer me bunch of car with fake promises. He promised me a rate and the day I come back to get the car, they force me to sign higher rate with bunch of lies. 3 months later I came and claim that the brake rotors keep making noises from the beginning but i did not know that is a problem because it is my very first car. They told me as long as the car passed safety one the first day, they don't care what I say and they are not gonna fix it!!!! I ended up trading my car yo Birchwood and got a Honda instead! NOT RECOMMENDED VICKAR MITSUBISHI!!!! STAY AWAY FROM THEM!!!!!!!

Allan Santos

This is my second time dealing with the members of Vickar and like the first time the service was more than exceptional! Craig and Jaqueline are the people you want to work with. Without a doubt I will be continuing to do business with them in the future. Thank you again for everything that you guys do!!!

Krista Kay

Very disappointed, my drivers window just fell off it's track Today!!! And i didn t do anything but use the button to roll it down for a minute,didn't want to go up though! Also they're trying to charge me 54$ to reset my tire sensors !! & that I have to do it each time my winter tires are switched my cars a 2017 Lancer limited edition. Also had faulty glass in the back & It shattered when I shut my trunk 6 months after I bought it (I never use my trunk either and didn t slam it , was gentle cause it's a brand new car!! Nothing was on it or near the glass. I had to pay to get it fixed at speedy glass &they said it was probably old glass)

Austin Thorvaldson

Great experience overall. Robert and Lori were both super friendly and made the process of buying a vehicle really easy. I would definitely recommend vickar Mitsubishi and their staff!

Shelley Myall

Robert did a great job on the coldest of days and spending time with Us. The new Eclipse cross is fun to drive.

Sean S.

ABYSMAL CUSTOMER SERVICE.....Don't go here unless you want to overpay and get treated like you are nothing to them. They do not care about your safety and will argue with you with any concern to make sure it's not their fault. They won't admit to bad service or budge in anyway to keep their customer happy. They OVERCHARGE for shop supplies and won't disclose what those supplies are. They MARKUP their parts beyond belief. - IF you want to leave after a service or repair - SICK TO YOUR STOMACH - and be treated like you're nothing, look no further than VICKAR!

Sasha Vecherya

Good staff and fair pricing. Good experience

Heidi Stepanik

Fawaz has been our salesman in the past and quite honestly we wont buy a vehicle from anyone else. He's now managing Mitsubishi, but we initially met him at Vickar Nissan 6 years ago. He is a straight shooter, we get the best deal up front, no haggling or stress involved. He has always given us extra consideration because we're not from Winnipeg, making sure when we come in for service or on a rare recall notice, or to add accessories, that a loaner vehicle for the day is ready and waiting for us, and that the service department has the exact list of what needs to be done and whatever parts required are on hand so we are not delayed. When it comes to buying a vehicle with covid restrictions, they handled everything, and delivered the vehicle to us at our home in Kenora at no charge. Absolute professionalism, and a true example of stellar customer service. (seriously, the guy is amazing, my husband is extremely particular about his vehicles and he gets it right every time).

Ashley Salvador

Vickar Mitsubishi has one of the best customer service I've seen. I came in looking for a vehicle and was helped by Francis and Robert (the manager). I did not know anything about cars, so they took their time and effort and showed me some cars that would fit my everyday life. I was given the option of the 2022 Mitsubishi Outlander SE and I was so pleased with the car. I used to have a Toyota and Honda, but now that I have experienced the ultimate customer service and one of the best cars. I will never go back.

Owen Wagner

Great vehicles...Poor service

Diana Frenette

AWFUL, AWFUL, AWFUL! I bring my SUV in loyally to the company for oil changes and the full inspections. The last time I brought it in to them they had checked off that they had done the full inspection and charged me the normal few hundred dollars. When I got home I noticed that they had not rotated my tires. I looked on the sheet and they had checked it off that they did. Well, I knew they had not as I had a slow leak in one of them and forgot to mention it. When I called them to ask them about it they said "We knew you were going to change them anyways". I replied "If you didn't do this and you checked it off what else did you not do and charge me for it".

Tones Balones

Vickar Mitsubishi is the BEST! Dealership that i have ever been to! brought in my car for a oil change and inspection. car went in the shop almost right away. Super friendly service advisors, and techs. The Parts Dept was the best i have ever dealt with. Super helpful with advising me on winter tires!

Valarie Pshebnicki

Always great and friendly service

Pendaring

Bought my first car here. Robert was very helpful and transparent. Provided us detailed information about any concerns we had regarding the car as well as other options we had which helped me buy the car I really wanted. Would recommend buying here.

lynn gauthier

My Husband and I just bought a 2018 eclipse cross from here. We are so grateful for the exceptional curtiousy of the staff there. Robert,Anthony Chase,Craig,Jacqueline and Manager Anthony Cantin. The experience was relaxing , they answered all our questions honestly. I sure will recommend them to others. Thankyou for the wanderful service.

Xuan Nguyen

Robert is a helpful salesman, it was a pleasure working with him.

Shannon Bruce

I had a great experience at Vickar Mitsubishi! Robert the sales manager went above and beyond, I would 100% recommend Vickar Mitsubishi to anyone looking to purchase a new vehicle!

Jean N

Thanks to Robert for the amazing deal and Lori for the help, also for all the advises

Raquel Carandang

Paul de Leon and his manager Richard Ching were totally awesome!!! We had a great 1st time car purchase experience and we definitely will recommend them to our friends and family.

A LeBrun

Caleb got me the deal I needed and the car I loved. Super happy!

Mathew Hiebert

So yesterday I phoned vickar mitsubishi due to having a bad battery and they told me the battery has 2 years warranty (I bought the car July 31 2019) so its still within the 2 years. So I came to winnipeg (45 minute drive) just to find out that its only 2 years OR under 60,000km on vehicle. And for a new battery from them would be over $200 plus tax which if there batteries don't even last 2 years there bottom of the line which you can easily purchase for $60-100... So needless to say if you are thinking of getting a vehicle or bringing a vehicle here think twice, just on parts alone you are FAR better off anywhere else and you might actually deal with people who won't mislead/only give you partial information...

Richard Ching

I LOVE WORKING HERE

Amy Janzen

I had a great experience! The salesman was honest and if a question couldn’t be answered, he made sure he found out the answer for me. The manager met with me and gave me a great deal. I have been a customer since 2010 and recommend Mitsubishi to everyone. I am very satisfied with my Outlander and the service I received. Highly recommend!

Linda Finlayson

Great service and friendly people

Jon DeCaigny

Great service very pleasant buying experience. Richard and Tanner

Mark Schmuland

Vehicle issue took in car no appt thx to service dept

Charles Garcia

Thanks to Robert , Medhi and Ally excellent customer service from start to finish!!!! I love the new whip!!!

Terry-Lee Bailey

I had a wonderful experience with the staff at Vickar. Robert Misa is great at his job and was pleasant to work with.Will recommend Robert and the dealership absolutely.

Bernard Louie Tumang

Richard and robert is the great... they treated us good and help us fiinding the perfect vehicle. Good job guys :)

Dave Lassell

Disappointed....had a quote on tires including labour, levy, and shop fees. Decide to take advantage of $59.99 oil change but after reviewing bill see that my oil change cost me $96.86 with shop fees

Yolanda Young

This is our first time dealing with vickar Mitsubishi but we are semi long term clients with Craig since before the move to Mitsubishi motors. We sre very pleased with the service and more than happy with our brand new Rvr. If i could give 10 stars i would :)

Karan Dhillon

A Big thanks to austin and lori. They have best customer service. Go meet austin , he will help you out with your problem. Really had a good experience with them. i recommend you to visit them.

autumn garand

Had an amazing experience with Robert and Jaime. They were so helpful and reassuring. We needed a vehicle fast and they def. Delivered so happy with our purchase and have the peace of mind knowing my family will be well taken care of!

Kasun Kulathunga

Never ever go to Vicar Mitsubishi at regent, it is a rip off. My car did not start in the morning and could not boost the battery because hood was frozen it was -45c. So towed the car there and I was told battery was dead and doesnt hold the charge anymore and have to replace it. I said Ok. So they replaced the battery and charged me $ 311.00. I checked the bill labour $ 194.00, battery cost $169.00, Battery diagnose $ 69.00 plus taxes and other fees came to 311.00. I asked my old battery back to check but they said i have to pay some fees for that otherwise i cant have it. Anyway there was an another problem. I was told that the car could start only by remote control and the key doesnt work and asked me to pay another $ 139.00 to diagnose that, I said NO. I will use the remote, the problem was they were using the spare key whole time and that key was not programed to the car so it won't start. May be they knew it, I bought the car from there so they must know that. dont recommend anyone to go there for anything.

Roger Reid

Amazing customer service, fair negotiation and an overall wonderful car-buying experience! Fawaz and his team took excellent care of my wife and I and found the needle in a haystack we were searching for!

Maksim Antipev

I would like to say big thank you to Robert and sales/service team for finding me reliable and affordable Japanese car, providing high level of customer service with worry free transition from old to new car via trade in option. I love mitsubishi. Wish all the best.

Kathy N

Thank you Robert for a smooth experience! I love my new SUV!!

Jan Perry Arce

We recently purchased a brand new 2020 Mitsubishi RVR from Vickar Mitsubishi. Ricky helped us through the whole process and was a big help. He made sure everything went smoothly and made sure all our needs were met.

Alina Kister

Had a horrible experience, was told I would get notified asap when my car part arrived, that didn't happen. When I called, was spoken to very disrespectful & rudely too. Do not recommend dealing with them.

M T

Went to help parents with looking for a new vehicle. Started out friendly and helpful but then came back with a quote $3000 more than discussed. Felt like a rip off and the sales guy wouldn't answer why the price went up, instead he brought the general manager in to use salesman tactics on us. The longer we stayed the sleazier it got. Couldn't get out of there fast enough. Bought a Toyota instead. Avoid vickar Mitsubishi.

Dallas Wishnowski

Its really too bad that they had the perfect truck that I had wanted and the last one in stock. I love Mitsubishi vehicles so not like I had many options, either here or Waverly which is too bad because I really didn't like my experience at regent. If they had the truck I wanted at Waverly would of definitely went there. If you care at all about being respected, I do warn those not to go here. When my vehicle needs service I will be driving from transcona right past the regent location and all the way out to Waverly. When I just wanted to get out of there with my vehicle cause I already wasn't happy,they had me wait past an hour for the finance guy while he still had time for a smoke and then... my vehicle was ready for me to go, but wait! No Gas. It was honestly plain pathetic when it comes down to all factors. Again wish they had the exact truck I wanted at Waverly because I'm filled with nothing but regret at the fact that I actually put money in the their pockets. Source: 5 years @dilawri group, which I can now see was a lot more professional the way they had us do business

Shari Mintac

I purchased my vehicle from Robert Misa. He took the time to really listen to what I needed and wanted in a vehicle and he thoroughly explained everything. Thanks to Robert's time and patience, I was able to make a sound decision. If you need a vehicle, go see Robert, 10/10 would recommend!!!

lovely cadiz

Awesome service!!! Everybody was very helpful and everything was quick and easy! Robert's a great guy. Don't think it could have been any more easier and fun. Will definitely recommend

devin campbell

Had a great experience, the staff were excellent, especially Robert. I would highly recommend purchasing a vehicle from this dealership!

Jamie Banville

Brighton is very personable, professional and helpful part of their staff. Amazing customer service 10/10! All in all great dealership.

Christie Denomme

Amazing deal on a great car!

Ella Zilbert

Rommel and Allison are the best

Pavel Ivanov

Outstanding

Joel Lessard

Accommodating, friendly and honest!

Bora Barakaziga

Richard ching and mehdi morgareh is the best to deal with thank you so much

Zhang Allen

I bought a Civic from Vicar Mitsubishi, I dealt with Robert and Tank, I will refer customer to them, Thanks!

chester wawrzyniak

Great parts and service people???????????? I've been there 3-4 times with my 2010 outlander, keep up the good work.

Aubrey S

Bought my 3rd car from Vickar, Robert was a very good salesman who try's his best to help

allyson arcon

I’d like to thank the whole Vickar Team for providing such a great atmosphere, having very attentive and helpful staff, and having a great variety of vehicles to choose from! Most importantly, Robert, the Sales Manager did an amazing job and it didn’t take much until I was sold on the 2022 Mitsubishi Outlander! He was very accommodating and guided me throughout the whole process from start to finish! Amazing service & I cannot recommend this dealership enough for all the hard work that the staff provides.

Arik Zilbert

Great cars .

Barry Hoel

Terrible service and worse mgt

Franca Abba

Not too good, because the sale's man did not tell everything l need to know about the car, he did not tell me it was not an all wheel drive

Brady Lenton

Good service from Robert misa highly recommend got a good price on my new phone friendly service the whole none yards

solomon hallaow

Excellence customer services by the team ie Ricky, Robert, Lori etc. Welldone guys!!!!

Elyas Tesfaye

We dealt with Sales Executive Francis Pinon who was simply outstanding! We had originally set out to look at the RVR but ended up more interested in the 2022 Outlander. He did such a great job at finding the sweet spot between being assertive and giving us the assuring space and time we needed that we ended up getting it and couldn't be happier with it! Well done having such an outstanding asset in Francis on your team, Vickar Mitsubishi; you sure got a winner on your hands and we cannot recommend him enough to anyone who's on the lookout for either a new Mitsu or a great used car!

Andrew Procca

Great car, great people, great service! Spent the better part of the day with Craig and he's the guy to go to. Go if you're in the market for a car. Don't see what you want? Talk to Craig and he'll find it for you and bend over backward to get you an excellent deal. This guy is not a pushy salesman. He's personable, respectful of people and knows his stuff. Craig knows cars, he's been in the business for years and is upfront about the best makes and models for your buck. A side bonus....Craig's looks and personality is like a cross between Tom Hanks and Bill Murray!

Kvsj

Fantastic knowledgeable staff, I was in, approved, and out with a new vehicle on the same day. Shout out to Robert and Lori.

Leilani Realingo

I traded my 2014 rvr to 2017 RVR and got everything I needed. Robert Misa is very helpful throughout the process.

Amandeep Chahal

Good service

Liz Rink

I had the privilege of working with Robert on the purchase of my RVR black edition. Robert was so helpful and professional, i will definitely be telling friends to visit him!

Allaine Gopez

We came just to look at an Outlander because my Toyota CHR is FWD,and Robert just helped us out from start to finish,Thanks again Robert and surely we will recommend you to everybody we know

Jordan Sasley

Antony chase is a great salesmen i will buy my next car from him period

BRENDA SARRASSIN

enjoyable experience with Robert and Tom and the staff at Vickar Mitsubishi . Our second purchase from the dealership. Hope the relationship continues . Brenda & Ron

Carlos Alfaro

When I got to the Mitsubishi dealership, Roxanne and Richard made me feel comfortable as soon as I walked in the dealership, Roxanne and Richard are two great people , thanks to them I now have a brand new vehicle.

Kelly Lyons

Very easy to work with, from financing to sales. Would recommend to family and friends.

Nathan Richardson

Awful place. They used my info and performed a credit check without my approval. Will be reporting this to the Better Buiness Bureau. They did not call me back when I phoned them about their mistakes. Sketchy place.

Lyndon Perez

I recently bought a car from their dealership. I was helped by Robert Misa, great guy, very helpful and easy to talk to! Definitely recommend him!

Jhae Lara

Ask for Robert ???? very helpful and knowledgeable

Lira Barrientos

We just purchased our RVR 2017 from this dealer and we couldn't be happier. :) We dealt with Robert and he instantly made us feel that we've known each other for so long. Lol. His own way of explaining things and his "hypnotic" persuasion skills are very impressive. Now we know why a lot of clients are commending him. :) Being first time car buyers, we had a positive experience with this dealer, and we know for sure that we could never go wrong with our choice of car. Thank you so much. ???????????????????????? PS: Kuya Robert, don't forget our Mitsubishi shirts, caps, lunch bag/bag. Okay?!? :)

Michael Escoto

Thank you very much Robert for our wonderful new rvr!

Houston Michael

Richard, tank and Les are thieves be careful dealing with them, they'll make you signed papers with no figures in them and when you go get the car the price of the car is jacked up and by then it's too late because you already signed it

Emmanuel Payawal

Never bought a new car ever since we always buy a used one as we have to be on budget. As our family is growing and we wanted a bigger car that suits our budget and needed we decided to buy a new one. A friend introduced me Ricky Yasay who helped me all the way since then he guided me through the process, he answered promptly with all my questions till I get my new 2022 Outlander and we really love it. Budget wise and size of the Outlander for our needs is really perfect for us. No regrets to Ricky Yasay who assisted me all the way big thanks to him. Thanks as well to friendly Lori the finance manager and Francis. Very Friendly team...Hats off to all of you especially to Richard Yasay. He is higly recommended.

Dean B

Caleb Klapprat was a pleasure to deal with. He was professional and kept me informed while going through the sales process. During the walk around I had pointed it out a dirty spot on the vehicle; later on, I saw Caleb outside cleaning/polishing the spot; he really goes the extra mile! Sales manager Lisa Sobering was also very helpful and kind. Thanks for your help! Love the new car!

S S

Pathetic

R K

As if today I'm the proud owner of a Subaru WRX STI that I purchased from Vickar Mitsubishi. I dealt with Craig O. in sales and I had a great overall experience. If you are serious about purchasing a vehicle they are willing to do what it takes to get the deal done and come to mutually agreeable terms. I couldn't be happier. Thanks again Craig and Vickar Mitsubishi!

Carlo Alarcon

People here are very accommodating especially Jaime and Robert. Nice people with good costumer service.. Highly recommended.

mladen sudar

Thank you Robert.

Denie Michaud

This was our first time having our suv serviced at vicker mitsubishi and the service advisor Dale was very helpful and informative made our service experience great. I would definitely recommend vicker Mitsubishi for any of your services needs

Adam S

Vickar Mitsubishi made service appointment for me for 11 am. I was there and I was told that waiting is not recommended because there is 12 cars ahead of me. What's the point for appointments?

Codie Baker

Great staff really went the extra mile

Darnell Bourassa

Kudos to Jackie & Craig for my trade. I had a blown motor on my 2014 chevy cruze & want it a trade. Craig & jackie did everything they could to help me & my family. We left the dealership very satisfied with our trade. Craig insures that he helps with all he can & delivers his word. I highly recommend this dealership for your new or used vehicle.

Felipe Alen

Very disrespectful service. I had an appointment at 9:30 for just swapping the tires. At 10:30 nobody had even started with my car. If you will work on my car at 11, why the f do you book an appointment at 9:30? Do you guys think everyone has all day? When I booked my appointment I was told it would take 20 mins.

Alex Charriere

I really would not recommend going to vickar mitsubishi, the dealer also never gave us a break down of how much exactly i was paying for the car and after, SURPRISE, a bunch of hidden fees that werent mentioned. Also, they told me that they would fix any chips or bumps on my lancer and they never fixed the dents or the chips in the paint, and when i asked them about why they didnt, they suddenly went dumb and couldnt remember that it was part of the deal. They are also very cocky and refuse to be wrong. Avoid vickar mitsubishi at all costs!!!

Gerome Angeles

Thank you very much to Robert Misa,Billi Carveli for an outstanding costumer service,they will help you out from start to finish,this is my third car from Robert and still very impressive costumer service

Ariel Leyva

Thank you very much for the Vickar Mitsubishi Team,to Robert Misa and Anthony Chase for a job well done,they took care of me from the moment i entered the store until i left with car,again thumbs up,i highly recommend them .

Maylene Vidaira

Helpfull staff, easy deal with.

Richard Rabena

Excellent customer service. Highly recommended yall

Quen bernardo

Richard robert and allison give a me a 100% excellent service experience. Highly recommended!! ????????

Dave Pomfrey

Wanted newer qx70 and Roxanne helped me with the test drive and sale of qx70. Got a fair value for my trade and had my new qx70 in a couple hours a very good experiance

E.R T

Great friendly service , also great vehicles !

jericho De Leon

Paul and Richard were great, helped me purchase a 2017 outlander come see them for great service.

Erlinda Angel

Thank you Vickar Mitsubishibecause they help us in many ways. first they allowed us to get approved and get in in the right car.secondly it fit budget but still getting a quality car.Third we got our dream car! Thank you as well Billy for helping us!

James Grant

Went to pick someone up he's not having a good experince. Service found bad fan motor dealer unable to find extended warranty maybe floor plan eventually repaired took 5 days. Cost 240.00.

mason moneyas

Austin from Vikar Mitsubishi was very helpful and informative and went above and beyond to help get me the vehicle I wanted with the features I wanted. Overall the place was fast and everything went over smoothly and efficiently. Would recommend.

Rachelle & Henry

What to say a big thank you to Robert Misa for his help on the purchase of our 2 Mitsubishi in under a year The service I received is second to none Makes us feel like part of the family each and every time we come in with his smile and warm hand shake and greeting us by name. Thanks for all the help and will see you soon.

Travis Harborne

Big thanks to Robert Misa for selling me my new 2017 Chevy Malibu. His one of a kind service sold me on buying here and he helped me narrow down my search until I found my perfect vehicle. I highly recommend you come down and talk to him if you're looking for a vehicle.

Chaymaine Roberts

Robert and Lori were able to make the process of getting my new car very pleasant. All the staff were very friendly as well.

Jeremy Bergmann

Tis the season for yourr stupid, make absolutely no sense, dumb commercials over the radio for christmas. Cant you people for once just make a decent ad without everyone hating your company. I know its christmas and you people get absolutely no business, but seriously enough already. SSSSAAAAAAAYYYYYY WWWWWWHHHHHHAAAAAATTTTT!!! dweebs, not funny even in the slightest

Marcus Villanueva

I purchased a 2015 mitsubishi lancer super happy with the sales team especially Richard went over and beyond my expectations

Jody Ansell

Had a great experience with Vickar Mitsubishi! My sales representative Caleb was awesome and new his stuff! After being a Toyota owner for the last 8-10 yrs decided to switch it up.I bought a 2017 Lancer and look forward to enjoying my new ride! Would definately recommend this dealership!

Klaine Capistrano

Robert and Richard were very helpful and accommodating. Great customer service!!!

arleighh

Awesome experience purchasing a second vehicle. Everyone was super friendly and helpful. Kreg, Richard and Lisa are the best.

Rebecca Rivers

Thank you so much to Roxanne and Richard who helped us get in our new RVR! To Les who helped approve us! Super sweet deal, and super awesome service! 10/10 would recommend! Can't wait to start our new journey!

Ernesto Tan

It was a perfect afternoon for us,me and my wife,we were just at Vickar Mitsubishi for a recall and surprisingly we talked to Robert Misa and again he convinced us to get the 2019 Eclipse Cross,thanks again Robert stress free,hassle free purchase.Will definitely recommend him and the dealership

Krystal deliman

I would like to thank Robert for helping me out with my Bluetooth,he was very helpful. If my car was not new I will definitely buy a car from Robert. Imagine its just for Bluetooth and he spent a good 15 -20 minutes for me. Thumbs up to you Robert. I will definitely recommend seeing him if your around Vickar Mitsubishi and plan to buy a car

Michelle Batac

ROBERT is really nice, had a great experience.

Carla Walker

Top notch customer service and knowledgeable staff that offer great products! All staff are very down to earth and dedicated to ensuring that I found a vehicle that worked for me financially and that suited my lifestyle. Thank you Craig Ouendag for helping me with my purchase! I felt completely at ease during my experience at Vickar Mitsubishi! I would highly recommend this dealership and will definitely be going back.

Canadian Girl

The GM Mehdi and Robert and Richard , Allison... Were the kindest. Walking into the dealership, you are welcomed with smiles and greets. They treat you like family here. Thanks Vickar Mitsubishi on letting me purchase a beautiful 2017 Lancer Black Edition. I love it so much! PS... Paul is the best.

Dhen Nievarez

Robert is so professional and was really great in helping me get a new car. I also really appreciate Lori helping me with the financing. I definitely will recommend my friends and family in purchasing their car here!! - Eden

Jenny J

Don't buy here they sold my family member a brand new SUV not even a few years later the transmissions gone! Told her that it's not covered under warranty and she has to replace it herself because she's driven more than 6000km... This vehicle was BRAND NEW transmissions shouldn't be going. You'd think they'd care and want to make it right but like other reviews have said, it doesn't seem like they care about helping the customer only about sales. If that's actually the case that's really unfortunate. I've certainly been telling people I know about how appalling that is.

michael Bussieres

Robert and Billy were great to deal with. Super friendly, laid back and knew what he was talking about. The team got me into the vehicle I wanted when everyone else said no!

Elena&Pavel Ivanov

Best service ever

Brandi Vezina

Excellent service!

Holly Mayers

Excellent service with the whole gang at Vickar Mitsubishi!! Thank you to Robert for all the work he went above and beyond to assist us!

Alyssa

Beware of the service department. It's hard for them to stay in contact with you! Chris the service manager DOES NOT handle things that needs his attention! He will promise to call you back and now it's been 2 weeks I've called twice 1st time he said he will get his district manager to handle it and if he couldn't then he would handle it himself. But yet still waiting! Very unhappy with the service department. Last time I brought my vehicle in they said they would have it done in a day, it was a gas cap issue. They couldn't get to it that day but didn't even think to call us to let us know so my partner who worked outta town had to miss a days work due to no vehicle. Now dealing with a tire issue which I have 3 year tire and rim warranty and they refuse to handle it properly. I haven't had this vehicle for a year yet and already going through so much trouble with them! I'm fuming! Response to the reply back: When has Chris contacted me? I called twice the first time he said he would call me back after talking to his district manager cause Chris himself said the tires are worn and given that I only had it for a YEAR and did not drive it much he was gonna talk about replacing them, if his district manager didn't handle it he said he would. Then another week goes by I haven't heard a thing! I call yesterday and was told he would call me back... yet again still waiting. Chris has failed to handle this and I'm not afraid to show the world your communication skills. And that answer right there folks should EXACTLY EXPLAIN YOUR EXPERIENCE ???? Petty and short form

John Moehring

JULY 9 2020 ***UPDATED*** Just had my Outlander serviced. Thouroughly pleased and impressed by the service advisor Brighton. From the initial contact Brighton was patient and kept me up-to-date on all aspects of the repairs that were being done. He addressed all my concerns and in my humble view went above and beyond in making sure I felt things were being taken care of with my best interests in mind. ***ORIGINAL Submitted in 2017*** Purchase two vehicles through Caleb Klapprat. He was amazing in the way he helped my 80 year old mother purchase her new vehicle and did an amazing job of finding the perfect used vehicle for my wife. In both cases he took the time to explain everything to us and make sure we were comfortable with our purchase. Lisa Sobering the Sales Manager was also an absolute pleasure to deal with. She actually took the time to talk to my mother and answer any questions she had. They both made us feel very comfortable and gave us the impression we were their number one priority.

Rachel Kashton

Thank you Robert!