Reviews of Gauthier Buick GMC (Car Concessionaire)

Veronica Miltenburg

I would like to thank Guy and Brad for giving us fantastic service. We came in at a busy time, but even though it was busy, Guy had us taking a test drive in the car we asked for within not even 5 minutes. Brad was very good in explaining all the different options. We love our car and will shop there for sure as soon as we want a new or used car again

Lisa Hansen

Great customer service!! I was treated like a queen. Would never shop cars anywhere else!!!

Jessica Hamm

BUYER BEWARE: “Bumper to Bumper Warranty” doesn’t actually cover you! So don’t waste your money. Any other dealership would honour their promise, and respect their customer. You’re Welcome for buying a brand new vehicle, and shame on you for making me regret it.

Preet Chawla

Great service. Good selection and amazing prices.

mb celtic sports

No appt oil change, they got me in right away and serviced the car quickly.

John Smith

The guy I dealt with wasn't pushy at all, didn't try and convince be of anything. All around laid back and good experience

Justin Jones

Purchased a 2014 Buick Verano in January 2014. Staff was very courteous and understanding of my needs. Would recommend to friends!

Lily Pellerin

Great place. Answered my questions and they were straight to the point. Not annoying and pushy at all!

Andy Verbeek

Outstanding service and sales. A real gem of a place

Breanna Marie

I'm happy with the vehicle i bought. But I wasn't at all with the lady who handle the paper work part. Once I signed everything I left happy. Only to get an email the next day from the lady telling me she forgot to get me to sign an important paper. I live an hour and a half away from the dealership and don't have a fax machine to print and fax back this important paper. I was not happy at all. So the next day I drove all the way back to the dealership to sign this damn paper. Not impressed at all. Very unprofessional on her part. I wasted 3hrs just to sign a very important paper that she should have had me sign in the first place.

Eric B

2 company vehicles so far. Thanks to Ryan Buffie.

Genaro Guevarra

Good job this time!

Scott Bailey

Always impressed with the level of service. Consistently goes above and beyond.

Amanda Grenier

Absolutely horrendous service. Vehicle went in and got it back in worse running condition, took it back and it's been a fight ever since. They will not honor their warranty, will not provide parameters or any proof of what they are trying to say is wrong and trying to charge for. The service manager is belligerent, cussing and name calling is not a part of customer service, I am still blown away by her behavior. If you need repairs done to your GM product I'd advise going elsewhere. I gave one star only because I had to...

Kristopher Hrom

Some fat kid with braces sold me an overpriced Buick the sales manager didn’t even stop him

Jason Howardson

I attempted to purchase a newer used Cadillac Ats just after Xmas and when I attempted to take it for a test drive, the salesman berated me that I was going to look around after that drive. The next day I purchased that same car at another dealership. POOR sales.

Walter Noel

Great service.

D Lub

Joel in service. Thank u.

Tolights Flores

Excellet servi e as always. Been going here for a year now. Awesome people they got here.

ClayDboy Wyatt

Bought two brand new vehicles. I bought two more new vehicle since then could not cut a deal at this dealership and my last deal Brian the sales manager very greasy be careful. Will never buy again from this dealership

Arclite02

Good selection, low prices and friendly staff made my initial purchase a pleasant one. I was rather annoyed at receiving several e-mails after the fact, asking for additional information and documents (did I buy the vehicle yet or not, guys?), though everything worked out in the end. Very much NOT thrilled when I brought the vehicle back for the rust-proofing treatment, though. The actual service went fine, and I was given a decent rental car since they needed to keep my new vehicle in the shop overnight. They called me early the next morning to tell me my vehicle was ready, but I couldn't pick it up immediately as I started work in 90 minutes. Upon informing them that I could come in either that evening or the next morning to pick up my vehicle, I was shocked to hear the service guy outright tell me that "I really can't let you have that rental for any longer, you need to come in this morning"! I had been in posession of this rental car for LESS THAN EIGHTEEN HOURS at this point, and had just finished a $50,000+ purchase from them, and this guy was telling me that they couldn't let me have a rental for even ONE SINGLE ENTIRE DAY?!? Now, looking back on the experience, the appropriate thing to do would be to tell this guy to stuff it, and I'll be there tomorrow morning. But He was being quite insistent, and I didn't want to risk them adding charges to my credit card over this. So I found myself rushing FORTY MINUTES ALL THE WAY ACROSS TOWN to return the damned rental car, rushing in to retrieve my new truck, and then rushing ANOTHER FORTY MINUTES BACK ACROSS TOWN to my job! Considering that I only had 90 minutes to start with, and traffic is a thing? It didn't end well. I wound up almost half an hour late for work, explaining myself to my supervisor... All because this dealership, or at least the service department, was too cheap to let me keep a rental car for even ONE DAY. For reference, I used to drive a Dodge, and the last time a situation like this occurred they were more than happy to let me keep their (significantly nicer) rental car ALL THE WAY THROUGH A WEEKEND in order to find a solution that worked equally well for both the dealership and the customer. A VERY DISAPPOINTING flaw in an otherwise rather pleasant experience!

Bry C

Excellent staff, very helpfull

Jason Nguyen

I bought 2 cars from this dealer and I'm very satisfied with the experience. 10/10

David Gamble

Had an appointment to view a vehicle waited 25 min for any sales person to respond to the page. Vehicle we test drove was left in 2 low even though the nob said 2 high. Sales guy was no very helpful and just tried to close the deal every 10 seconds.

Bradley Ogilvie

Salesman are good to deal with, staff are friendly and are willing to go above and beyond to get you a car you want!

Rylee Brasko

Wonderful service at GMC, bought a 2013 verano and I love it!! Great customer service.

Michael welling

Everyone here is or by far the most qualified and friendly professionals at any dealership that I have delt with over the years ! Thanks again

Ari Novikoff

When I bought my new Cadillac from Gauthier Cadillac Buick GM, I knew I would be going back for another. I didn't think it was going to be 18 months later, but here we are. As expected, I'm VERY pleased with the new Cadillac and the ongoing excellent service from the team. Joel, Anthony, and Steve are all amazing people. If you're looking for a new Cadillac, look no further than the team at Gauthier Cadillac Buick GMC. You won't be disappointed.

Nikk B

Trina was great! Made the whole process go smoothly.

harpreet babbal

Worse Service ever. I booked an appointment to fix my cars glass. They told me to bring the car to their location and they would fix it by coming Tuesday. But it was not done and I brought my Car back and waiting for their call. Nobody followed up and I phoned them to ask again. Then they told me that I had to wait for another two-three weeks. I wanted their Seniors contact information and nobody provided me with the information. I am completely disappointed after getting a brand new Cadillac from them. I am paying lease for standing car more than two weeks.

Jon Owen

Photos of their cars are superb!

Tim & Jacqueline Mikolash

Excellent service! Always greeted warmly each time I pop into the dealership. Michael always makes time for chit chat & usually shares a couple laughs. Joel is always on point in service, always accommodating and our vehicle is always ready when promised. This is now the third vehicle we have purchased and wouldn't be hesitant to purchase others. Never felt pressured to buy.

Bobby Jones

Excellent Customer Service, Guy Nowe is wonderful! I'll be back...

Stan Scoble

Went into the dealership with a tire going flat, received immediate service and on my way in 20 minutes

Papa Jim

I bought a 2014 GMC Sierra SLT and couldn't be happier with the truck. The sales and service people have done everything possible to make me a "happy camper". I have already passed the Gauthier experience that I have had to a number of friends. Thanks again.

Jason Radford

Great selection and sales staff.

Steve May

I visited 3 dealers to buy a new GMC Sierra Elevation. I dealt with Kelly McNaught and she did a great job finding me a truck and doing a reasonable deal. I spent almost $70,000 and I drove away with half a tank of gas. Kelly said this was all you get from GMC, I'm assuming Gauthier do not top it up then. So beware, you only get half a tank of gas! There were a few other issues that needed ironing out. I replied to Tannis, their customer service person, I never even got a reply. Oh well... I will shop elsewhere next time I need a truck. Caveat emptor.

Megan Ferguson

It took 3 hours to get an oil change and look at a headlight(only to tell me nothing wrong with it) Didnt even wash the truck. Shity service. No one comes to tell you why anything is taking so long you have to go ask. Never going back.

Bentley Coates

Bought my last new vehicle here. Good service

Sarah Vamp of the Night

My husband and I went to Jim Gauthier on McPhillips Street here in Winnipeg.MB cuz we needed a new key made for our car due to there was a hole drilled through the chip..You guys were awsome,friendly and fast plus you got us on our way in no time.... THX,Sarah Amey-Rozell and Robert Rozell

Jason Wood

Great guys in the Sales & Service Dept.

Sharron Gould

I have bought two trucks from Jim Gauthier GMC And while both purchase experiences were excellent it was the after purchase service from Kevin and the staff that brought me back again .They are great always helpful and quick .Jim Gauthier is the best place in my experience to buy and service your car or truck.

Lorie Deda

Enrique and I enjoy our service visits . Love my vibe best car ever . Always treated with respect. Thank guys . Ps they even washed it and made Greg happy . Great service .

RF Digital

Still one of the friendliest dealers in town. Their service department staff is always friendly, responsive, knowledgable and never perform work without contacting you first to clear it. My only complaint is the time estimates are always way off when completing vehicle service. But at least there's free wifi and coffee in the comfy lounge area!

Mary Matys

Great FAST service. The best GM dealership I've used in 5 years!

Betty Nichol

No complaints so far

Nick M

Purchased a new Cadillac from Kelly, i was looking for a particular unit and Kelly went through great lengths to locate a vehicle out of province and she was still able to work a better price then any dealer in Mb and Alberta. Would recommend purchasing through Kelly!

Kevin Legault

New car manager (Steve) came in with an attitude and lost a lease. Had an offer to purchase on a new 2020 Cadiilac XT5 and tried to get a printout of our deal which they made seem like it was a difficult task at first. Was haggling on a few items such as floor mats and lease km allowance since the numbers weren't matching what I expected after our first go around. We had even purchased our last vehicle there which was a brand new Enclave at the time. I had asked for the printout for a reference so I could at least have some numbers to work with and even though we couldn't seem to agree on where we both thought we were and he replied "we're not printing anything for you." Could have been a slight miscommunication in numbers (I thought it was $289 b/w but it was $297) but the defensive attitude and what seemed to be borderline bullying is what turned me right off and I walked. EDIT as of 06/18 - I was contacted by the sales associate (Carsen) who ended up saving the sale and making me feel comfortable and valued as a customer. I understand we can all have a bad day but we only get one first impression. But recently since this occurrence, Gauthier Cadillac has stepped up and made things right. I now drive my 2020 Cadillac XT5 daily and couldn't be happier with it. Big thanks to Patrick for following up and the rest of the staff at Gauthier for righting the ship. I will not hesitate to continue doing business here. I have amended the review and rating to reflect my current thoughts towards this business.

Brian Gamley

This has to be the worst website I have ever been on. I just wanted to view vehicles, but most weren't even there, as they were coming soon? Sorry but you have a huge sale but every vehicle is "limited quantities only". Why have a sale with no vehicles.

Wayne Kulbaba

Servicing was fast & efficient. Employees very helpful & friendly. Wk

erika redekopp

Always receive prompt and courteous service at this dealership. Highly recommend them .

Jeff Bochinski

Great service. Go see Mel!

Brad Magnusson

Michael Findlay made buying our new truck a simple process by identifing listening to our wants and the type of driving we would be doing and suggesting what vehicle that would best suit our life style and driving habits. I would certainly recommend Gauthier Cadillac GMC to our friends.

Lindsey Wren

I just bought a 2014 GMC Terrain SLT-2 in black cobalt and LOVE IT!!!!! It was time to trade in the 2002 GMC Envoy and I honestly couldn't be happier with the deal I got at Jim Gauthier at 2400 McPhillips. It was my first stop when I decided I wanted to test drive the Terrain. And I test drove a few makes and models. But with 0% financing for 84 months, free oil changes for 2 years, 3 year bumper to bumper warranty and a $500 Polo Park gift card the perks were hard to ignore!!! Not to mention the beautiful brand new Terrian I am now driving. A big thank you to Shaylan and Brodie for your patience and time in putting together a deal that I felt really really good about. You definitely earned my business and were great to deal with. And to Guy, who sat with me in my new vehicle and went over everything again with me (so many high tec features) on the day I came to pick it up. I've got your phone number so the next time I can't figure something out you know I will be calling you! He even synced my iPhone to my vehicle. And when we were done going over how to operate everything he told me to meet him at the co-op and he drove my crappy trade in while I drove my new vehicle and he filled my tank up with gas. My new vehicle was detailed perfectly, sparkling and had a full tank when I drove it away. Thanks guys! The little things like that matter to me and Shaylan, Guy and Brodie... you guys really delivered. Thanks again! Super happy! Lindsey Wren Winnipeg, MB

John Thomas

Nice vehicle, the wife loves it. Back up screen is a little bright at night.

Robert Prendergast

Excellent staff Daniel was very easy to deal with. There was no pressure put on me to make a decision and they were very patient while I made my decision. We agreed on a price quickly and the car was ready when promised and perfectly detailed for a used car. Thanks again for making car shopping easy.

Ken Harwood

I had purchased slightly used 2013 Terrain in February 2013 and was very please with Guy Nowe in assisting with the sale of this vehicle. As scheduled service was required for our Terrain, Jim Gauthier reminded us. Service was booked, and handled pleasantly and efficiently to our satisfaction. Thereby when it was time to add a 2nd vehicle to our household, I checked Jim Gauthier for available used inventory. Since they had a vehicle I was interested in, Guy Nowe was my immediate person to speak to. Had they not had what I was looking for, I probably would have delayed my purchase until they had the right vehicle for me. After agreeing on the vehicle and purchase, and was then pleased to deal with Brad Bailey and finalizing the sale. When i am ready to consider an upgrade - I will be contacting Jim Gauthier and dealing with these two profesionals again.

H C

excellent service as usual here. Jeff is very experienced and has the answer and fix for any question we ever have about our GMC Sierra

W

Tried buying a new truck from Gauthier and when I received a reply it was from a Kelly Mcnaught who advised the truck I was inquiring about wasn't available as it was sold sometime ago, I then asked about another truck and never received any reply or interest in my business, shortly thereafter I received an email from a Shaylan Okapiec thanking me for my interest in possibily purchasing a new truck from Gauthier, I replied that I wasn't dealing with Gauthier anymore as it appeared that Kelly Mcnaught or anyone else wasn't interested in my business as she doesn't reply to any of my requests. Well , same storey, I never received any reply to my email from Mr Okapiec either, which certainly showed this dealership really isn't interested in my business, so I moved on and purchased a new truck from another gmc dealer who was very much respectful and interested in my business. After a few months, a friend of mine who I related my experience with Gauthier too, asked me to email VP Jason Cross my experience as he was a friend of his. Well even though I thought Gauthier had more then an opportunity to contact me, out of respect to my friend, I emailed Cross relating my experience, well unfortunately, AGAIN, I never received any reply from him either, I related to my friend, I've bought my truck already, so they have no interest in me or customer service. Unfortunately I like many feel, it's about sales, sales sales, period. Thank you for your reply " best regards " , I will simply add, please re read my review and note, the sales person and sales manager both contacted me, at MY email as requested, and to Mr Cross, was his personal email, no ghjuyr567i emails as you applied,

Ralph Springstein

Excellent fast and courteous service

robert erstelle

It was our second visit to the facility, very nice selection of vehicles, was impressed with personnel services. We made appointment for some work to be done, upon our second visit, we were told they didn't have the part required. We remake another appointment, hope we have better luck on next appointment.

Kaitlyn

Always an excellent experience with Joel in the service department! Great customer service and always in and out quickly.

Michael Levandoski

I bought my 1st truck in 92 from Gauthier now I'm on my 4th frm Gauthier as well. They must be doing something right.

Travis Taylor

No help . Looked at us like what are you doing here .

Amber Buhler

EDITED - Darlene followed up and called me to give apologies and let us know the situation has been talked about and dealt with. She's very nice, and I appreciate the customer follow up. Talk to her if you're having issues! Nice people, but slow. Waited 4 hours for an oil change, and to get our tires switched from winter to summer and a new winter tire due to a puncture. We were told to wait in the lounge, if we had been told to figure out a ride or take the shuttle or something so we can enjoy our day in the city it would've been appreciated as we live 1hr30mins outside of the city... Now I am risking being late for a dentist appointment across the city... Then we get our vehicle and they broke the hitch cover and didn't say anything, we noticed and had to tell them. Why whoever broke it tried to pass it off as not broken.. Idk..But not instilling my trust that's for sure.

Chris Ruel

Very curtious servicecwriter and body shop manager

Paul LaRiviere

My wife and I recently purchased a 2014 Buick Encore from Jim Gauthier and the experience was the most pleasurable car buying experience we have ever had.............kudos to our salesman Michael...........extremely knowledgeable about the products he sells. Your dealership has earned our loyalty and business.

Brad Rich

Mid November my instrument panel alerted me to low pressure in one of my tires and sure enough I discovered a nail. I called Gauthier Cadillac early Friday afternoon and John was nice enough to squeeze me in that same afternoon. The tire was repaired in about one hour and I was pleasantly surprised that it was also covered under warranty! I popped over to Dairy Queen and brought the Service Department a box of DQ Ice Cream Sandwiches as a small token of my appreciation for so promptly taking care of my situation. LOVE my XT4 Having happily owned six Chrysler 300s purchased one after another from Bryan at Gauthier Chrysler on Regent, I was disappointed that Bryan just couldn't find me a newer 300 to replace my 2016 as I generally like to stay on warranty with my vehicles. I saw a Free Press ad for a new XT4 at Gauthier Cadillac on McPhillips and called Bryan who kindly made arrangements for me to meet with Shaylan at their Gauthier sister location. Shaylan had the sharp looking XT4 ready for my test drive when I arrived. Kelly expertly walked me through the many features of the vehicle and sent me on my way. I drove down McPhillips for 20 minutes - handling was excellent, adjustable seating very roomy and comfortable for my 6 foot 2 inch frame, acceleration was exactly what I hoped for, visibility while driving superb and headlights outstanding , and all instruments and controls easy to use. I returned to Gauthier and sat in the roomy back seats, opened the power liftgate which revealed ample space for my hockey equipment, and made sure to further try out a few of the features that I deem mandatory: remote start, heated seats and steering wheel, excellent heating and air conditioning, interior storage, functional cup holders and a good sound system. I relayed to Shaylan that I was definitely interested in trading my 300 for the XT4 and in no time Shaylan came up with the exact price I had been hoping for! Couldn't have been happier with the stress free environment Kelly and Shaylan effortlessly provided. The XT4 also includes 4 years / 80,000 KMs of Oil Changes, Tire Rotation, Air Filter replacement and more. Many thanks to Shaylan, Kelly and Jason and the Gauthier Dealerships for taking excellent care of me once again !!!

Ky Ma

Nice well kept up dealership

Calvin Chartrand

Excellent service and communication. Denny is the man.

Eugene Kogan

Nice friendly service.

Ron Bosma

Great place friendly service see James Remple

Chance Prusina

Took my truck in for a power windows repair. Was diag and got a phone call pretty quick. Got it repaired. Counter staff was friendly and eagar to help. Only issue I had was when I picked up the truck didn't notice the hood wasn't closed properly and noticed driving at 60kms a hour it was vibrating and almost flew open called back and told them what had happened they said they'd make a note of it.

jerry maliwanag

Love the service. They really care for you.

Erik Desjardins

Bought my truck at a different dealer. Brought it here for a check engine service. The staff were friendly and accommodating with my schedule. Dropped off mid morning and was completed early afternoon. Vehicle was washed and warmed up when I came to get it. Delt with Kevin in service. Would deal with again. Would recommend to friends.

Rick T

Choosing to spend my money where service and satisfaction both reside under the same roof,has lead to a certain degree of comfort. My experiences over the years with this dealership have kept me faithfully returning,because having respect and a sincere desire to cover my needs with accomplished skill is what this dealer is all about! From the ground level staff that seem to smile first,ask questions second,to the people in charge of the workload and flow of vehicles,this is a smooth and continuing wave of stability.If after purchase service carries any weight in how you may consider your purchase,I can honestly reccomend that you join the family of wise folks who have chosen to shop and maintain right here!!!

Jason Stalker

The Gauthier team always exceed my expectations. They are heads and shoulders above the competition. I will not buy a vehicle anywhere else.

Anoosh Dar

Spoke with Louis. He was so friendly and professional. Great representation for the company and would definitely love to work with him again :)

Herb Thompson

Well served and pleased with the product. Could not be more satisfied.Guy was very accomadatingThanks Herb

Matt Here

I would like to take a few minutes to share a positive experience we had, and continue to have, at a car dealership here in Winnipeg. Seven months ago, my fiancée and I purchased a used Chevrolet Malibu from Jim Gauthier Cadillac Buick GMC over on McPhillips Street at Templeton Avenue. We were hesitant to go in at first because due to mistakes we've made in the past, our credit situation isn’t that great. Both of the individuals we dealt with (Richard and Barret) treated us with dignity and kindness, even after seeing that our credit history was horrible. Not only that, but they were extremely patient and understanding while we attended to the needs of our (then) 4 month-old baby girl. Over the last seven months, this professional and courteous treatment has extended to all of our interactions with the various people who work at this dealership. Our vehicle has been in for service a couple of times due to climate-related issues: Both times the mechanics did an awesome job fixing the vehicle. Not only that but Kevin, our service advisor, managed to cut us a break on the repair costs and was very knowledgeable when it came to warranty coverage, as well as the ins and outs of our vehicle and its operation. The dealership even lent us a vehicle while we waited for the repairs to be completed! If you are considering a new or used vehicle, we HIGHLY recommend Jim Gauthier Cadillac Buick GMC. They'll work with you even if your credit is less than perfect, and they will look after you long after the sale's been made.

Ken Monro

Great Denny Vande service man is great help out for extra key for GMC terrain

Bob Platt

Took my car in for warranty work and the process was painlessly thanks to Joel the service advisor that made sure I was looked after. Work was done very quickly and properly. That's

faron gabler

Our experience with Jim Gauthier Cadillac Buick GMC was pleasant all-around. All our questions were answered clearly and in a professional manner. Never did we feel pressured to sign any agreement or put money down before we were comfortable. We would definitely go back to Gauthier for subsequent vehicle purchases. Thank you Ivan and supporting staff for the wonderful service!

Blaine Podaima

Great friendly service and quick!

kenny kustom

Bought a Jeep. Salesman knew what he was showing me, even though it wasn't his product. Made it easy.

Sharon Munro

We bought a used Truck from them back in March 2018, driving it off the lot after signing our papers, lights went on, suspension issues. Brought the truck back the next day - they kept it for a week. Received it back, a week later, same issue, again they kept it for another week. Lets just say we only drove our truck a few times within a month. Don't follow their used vehicle policy - its only on CERTIFIED and they don't have any or very little - AND they don''t explain this when purchasing a used vehicle from them!!~ No such thing as a guarantee for 30 days on their used vehicles....read the small print! With a hand shake and a 'written guarantee (Til Dec 2018)" from their manager that we will NOT have this problem again. Problem is back! I've called and emailed, not one person has acknowledged this. All I want is my truck fixed - options have been given to them, that another Gauthier is willing to do. I am one unhappy customer. I feel extremely ripped off. I will NEVER shop at this location EVER AGAIN .

Susan H

Bought a 2014 GMC 1500 late September...great service, great people (sales, finance, sales mgr and parts dept).... Had us in and out with options installed before our deadline of the Bombers game Saturday afternoon. Will definately be shopping here again. Loving the truck, no issues!!

Randy Metzler

Purchased a used Lexus from the JG Cadillac, car came with no licence plate covers (rusted odd sized licence plate screws) half tank or gas, window chip on the driver's side of the vehicle and missing the factory first aid. Getting this rememded with the sales mgr has been difficult at best, staff that was delegated to remedy had no idea what i was talking about. The TOD indicated the car was driven 1400 km in a week before i purchased this vehicle. God knows what they did to this sports car during that time. Don't ever purchase a used vehicle from them. Extremely disappointed with the follow up from this JG dealership.Update: JG attempted to fix the windshield but it willbhave to be replaced. Had the winter tires and rims put on it. The service dept stated the tpms was reset and it wasn't. Had to take to the Lexus dealer to drop another 70 bucks. Dont buy a used car from this dealership. They beg you to have it services at their dealership but they are dishonest and can't even complete basic work. Every trip except one has been nothing but a disaster. Now I'm waiting at the Lexus dealer waiting for the work that was suppose to be done and paid for at JG.

courtney mateychuk

If you are looking to purchase a vehicle i implore you to purchase from a dealership that is going to treat you like a long term client over a quick customer transaction just to get the commission from your purchase. There are plenty of vehicle dealerships, and vehicle sales people in and around Winnipeg, use any of them but do not purchase from this dealership. Ever since signing for the vehicle I have purchased from this dealership I have had nothing but negative experiences. Update* A Digital Marketing Director contacted me to apologize for the incident and resolve the issue. I have amended my review from a 1 to a 5 star and am hopeful that one bad egg doesn’t speak for the rest of their more courteous and experienced staff.

James VanCaeseele

My fiance and I had recent dealings with the online company selling vehicles for Gauthier, it was a rough start and the online company wasn't much of a help in resolving issues once delivery of vehicle was made. Jerry at Gauthier has been very helpful is resolving all issues that have arrised from our recent purchase of a used mini van. I would be happy to recommend Jerry for all your vehicle needs. New or used.

Reid Kendall

Excellent Service. Guy put the extra effort in to make sure I was comfortable with the price and took the time to go over all features on the vehicle.

Deanne Bibik

Sometimes things take time to get fixed properly. Although my car took time to fix, I felt like Denny was doing his best to get things fixed as quickly as possible. No issues No complaints Hope I don't have to go back, because then that means there's something wrong with my car, but if I have to....I will definitely call upon Denny for help.

Peter H. Gsols

This is the fifth vehicle Chevrolet I have purchased. I have next to no complaints with any of them. I recently purchased a 2011 Silverado, last week and I am loving the comfortability. The staff was very polite and helpful, they made me feel welcome in their business. I would highly recommend this dealership to anyone looking to buy a new or used vehicle.

Eleanor Evans

Everyone was excellent. Service was fast and everyone went above and beyond.

Mike Benne

I had a wonderful experience purchasing my 2014 SIERRA Z71 ,I asked for some particular options ,and was granted many choices! Then when it came to the price Iwas told what the tag price was and then asked what my budget was ?They granted the truck to me for my price ,informed me of all options answered my questions and made financing a pleasure no pressure ! Will definetly be going back for service and next new vehicle !!

Quinton Thomas

Well if u have the full package warranty better expect to pay more for them to test stuff has been the worst buying experience ever nothing but the run around and pay pay pay even with the best warranty

A Harasym

Love the new truck! Great treatment from Gerald in sales, easy to deal with. Great service department, thanks for looking after me Denny!

Diane Helmus

Kathy and Mike Findlay were amazing to deal with. I felt comfortable during the process of selecting and financing my new vehicle. I had a few concerns about the service department. My concerns were immediately addressed and dealt with. Awesome customer service.

Walter Farkasch

100 % satisfied.

Steve Dennis

I have bought a lot of new vehicles over the years. In addition. I was in the car business for many years until I retired. This was the first time I bought a new vehicle after being retired for over a year. I can definitely say that I enjoyed the experience at this dealership. I have been going there for service as well. The dealership has a very professional manner and I think the GMC product is excellent. A special thank you to Shaylan Okapiec for making the deal neat and straightforward. Also thank you to Steve Hrycyshyn for explaining the features and the cool electronics at the time of delivery.