You will see the feddbacks of real people like you who use the services of Pick-n-Pull Cash For Junk Cars (Car Concessionaire) in the area close to Kelowna (Canada).
At present this firm receives a rating of 4.3 stars out of 5 and the rating was based on 127 reviews.
You may have noticed that the average of ratings that it reaches is high, and it is based on a very high number of feddbacks, so we can conclude that the evaluation is quite credible. If people have bothered to give their feddback when they've done well with the service, it works.
As you know, we don't usually stop to set evaluations when these are good and we usually do it only if we have had a problem or incidence...
This Car Concessionaire is included in the category of Junk dealer.
Was blown away with the friendly people working the place. I didn't bring along a toolkit like I was supposed to and they were able to provide what I needed to get the part I was after (Seriously though, bring all the tools you need in advance). Also met some really friendly people there that were nice enough to help me out!
Didn't have the item I wanted this time, but they've been great in the past. Staff always courteous and friendly.
Well I wish I could give less than a one star! I had gone to check out a car battery I needed for my small truck on June - 20 - 2020 Upon arrival I headed into their establishment to sign a paper as I always have done. Upon signing Margo "Manager" told me my Wife could not be with me, I did ask why as she is my Wife and lives with me and Margo said because this is their policy because of the Covid 19 restrictions, She was quite abrupt about this and made me feel tension in this place that I have never felt before! I shop in the Westside store quite a bit and did not feel I was treated fairly! Never ever had a problem with anyone until this day! I said that I was really not impressed and proceeded to look at the batteries and did not want to engage about it anymore! As I started to look at the batteries all I could hear in behind me is the reasons we have to do these sort of things but in a more badgering way towards me! I mentioned a few times to stop it and not to push it but Margo kept it going as My Wife in the outside room could testify is true! I was holding on to the battery I picked out and telling Margo to stop it and quit it already but things just got heated more! She then was talking to someone that I could not see from where I was standing that she wanted to tell me to leave! I then just wanted to purchase the item I had and leave! Purchased the battery and noticed the person Margo had been speaking to just on my way out, I asked if I could say something as I know she had witnessed all of this! I proceeded to say why is Margo letting other individuals through the door walking near me that I don't even know but my Wife could not be in here with me! The lady really didn't say much as Margo piped up again behind me badgering me as she is the Manager and what she says goes! Well let me tell you, this was one of my worst experiences I have ever had in a retail situation!! The dealing I had with Margo is by far the worst customer service I have ever had! I will be letting others know of this situation and who to stay away from! Having a badgering and straight out pushy Manager "Margo" like this will only hurt the business of Pick n Pull! Honestly we don't need a hot head manager treating customers like this at anytime!
As a Gearhead this place still surprises. Neat place to pick-n-pull art ideas too! …
I've been coming to this place since the eqrly 2000s when it was called Pick a Part. I've basically rebuilt one car entirely with upgraded parts and have kept 15 to 20 year old cars running and looking like new. It is a real treasure to …
Friendly n helpful, looking forward if needing anymore parts n depending on vehicle more inventory to choose from would b nice
Lots of parts,,, but staff rudest staff un friendly if you are that unhappy with your job get a new one
Good customer service and easy to get parts.
A fairly organized facility. More often than not, they have the car/parts that you need in an affordable price. Definitely worth a stop for anyone who needs something for their car.
I was here today and spoke to Beth on the way out. She didn’t know the name of some obscure part..but went to that trouble of finding out the name and correct price. …
I will no longer use their service's. I went in there to try and find a window motor with the resistor for my 98 Honda accord, There was only one coupe similar to mine. I took the motor and resistor out, payed forty dollars. I took the …
great ..always has what we're looking for!! Greatprice
Used their site to search for an automotive part. Search didn't find anything, but it has an option to request a quote. Which I did and got a reply the next day. Handy site if you're looking for a specific part.
The staff here are awesome. Love it here. I go all the time. Highly recommended!
Super awesome staff, went and accidently got the wrong size part yesterday and exchanged it today. They were very helpful and super quick with the exchange. And the extended warranty is an amazing deal! 12 months to replace it if it breaks! Definitely recommend this place to get parts for your vehicle!
Good hunting grounds for used import and volkswagen parts mk2, mk3, mk4 etc.... All my vehicles are held together by pick and pull. Recycling is better than being a slave to the dealers.
Had a great selection of cars and parts. Fair pricing. No complaints everything was good.
Pick-n-Pull is pretty awesome for maintaining an older vehicle on the cheap. Check on-line or phone to check for swappable bits first, but you will usually find something you can replace, even if it's not the thing you were after. Have a few hours on hand. From what I remember, they have some loaner basic tools.
Worst experience, I wish i could give less than 1 star. Called before coming they said we have the car on lot went there after driving 4 hours and saw what there is no car i was looking for. Their customer service is worst. Will never buy anything from here.
GOOD INVENTORY FAIRLY CLEAN YARD EASY ACCESS
Always have the parts I need at a very reasonable price!
This, oddly enough, is one of my favorite places to go. The staff are always extremely helpful and cherry and we've gotten some amazing deals from the "thrift store" inside. Their loyalty card program is fantastic too!
This place is 50/50 take a chance hit and miss sometimes they got the parts you need sometimes not but always good place for parts to check for what you need before buying new
I think these guys need to keep in mind they are not an amusement park. Charging any fee just to set foot in a salvage yard is just weird. On top of it, the atmosphere there isn’t the friendliest. I know it’s just a buck but it’s …
Awesome if you love the idea of heading out Into the yard with your tools to get down and dirty scrounging up some parts for your favourite ride. Prices are good and they have an exchange/store credit program just in case the parts you pulled are non-functional once you get them home. I only wish they could tell you if the parts were actually on the car before you head out on the long trek to the back of the yard. Shouldn’t be too hard to keep track... maybe just ask the customers purchasing parts which vehicle they came off of and check them off the list? On the other hand, I guess not knowing is all just part of the fun.
great selection of all vehicles constantly changing would visit again
Good place to come for car parts and pieces. Even better place to come for the thrift store! Lol (Donate to the food bank) and to meet new friends and have some good laughs thanks S ????
LOVE Pick-N-Pull!! The staff is always super helpful, always joking, good vibes, GREAT prices (especially if you sign up for their club/sale notifications). Llllllove PNP!
Very helpful staff
Staff was kind, prices were amazing. Good amount of vehicles there, even had a couple saturns for me to ween through. Parking was easy, and accessible. Will go again once they receive a couple cars I need.
Great member better one
Got what I needed. Dealership didn't sell the part and saved myself 800 dollars.
I regret ever trying to use this store. Extremely dangerous in the yard and the staff is terrible
using online inventory search major asset when buying what parts u need.well organized
I've been coming here for 10 years and it has remained my favorite self serve auto wrecker with fair pricing and good service.
I've been to several pick n pulls. Despite the smaller size compared to some yards this one is my favourite. I went in last week for an emergency rim and tire on my way through town. All I can say is the service is genuine, the price is …
This place slaps
Always a positive day at my local Pick n Pull. Seem to nearly always have what I need to keep my jalopy on the road.
This place is the same kind of business profile than Value Village. They could care less of what they are selling to people.... $$$$$ this all they care about...we sale everything and anything regardless of the condition... definitely …
Great parts yard. Was able to phone them ahead and check availability, great customer service, wheelbarrow provided, and tons of selection! Will Definitely be taking my buisness there again soon.
I really never have issues with this establishment. I just wanted to note that after dropping off a recore tailgait I also had a fan shroud underneath the returns that wasnt noticed because it was completely broken and I was using it as a …
Grounds are nice. No mud. Just respect that the next guy or girl might need the piece that you just broke. Cheers
Enjoy going to this place. Vehicles are well organized and the staff are very helpful. Found the part I needed. Was a great visit.
Always great prices! Also, the ladies working behind the counter are extremely helpful and always kind. Thank you Ted
Arrived at 525 to get a rad hose...found 2 of the same but fell apart once removed,heard the closing over the PA and acutually had to .knock on door to get out
Great deals on parts that I need when they have it :)
Found parts but couldnt remove because someone cut frame lol
Terrible. Need two parts and the lady said they “don’t have the manpower” to go and see if the parts are on the car before I drive 200 miles to the location. You would think they would be nice enough to do that instead of saying “sorry can’t do that you’re going to have to risk driving 200 miles for potentially nothing.” Such BS
Always a good day for a day at pick n pull. The staff are friendly, helpful, knowledgeable and always welcoming. The rules are simple, be careful. That is why there are prohibited items. To keep everyone in the yard safe. Customers and Employees alike. I find great deals on parts that would cost $100's from a dealership or autowrecker. My favorite days are sale days. I have upgraded most of my vehicles to heated & power seats on these days.
Large selection of almost all makes and models from 90s to now. alway great pricing
Came in on a Saturday morning and forgot to bring a mask. One female staff member was quite rude and kept stating "you need a mask, you need a mask" I get that I need one, I just forgot it. I asked if she had a paper one that I could put …
Great gals that work their very friendly and professional .support local business
The girls behind the desk are the worst. Came in with my special needs daughter and insisted she sign in which is not possible as she doesn't read or write. I proceeded to help her sign hand over hand but that wasen't good enough. This is discrimination against special needs people and I will be filing a complaint against this business
I had to have my car towed for the last time :( Liz was so kind and helpful! 5 Star customer service!!
What's the best show in this town for auto parts at affordable rate in especially good on tires and rims but I find the American pickup trucks are pretty much picked over lots of foreign stuff but you'll never find a tundra here or anywhere
My happy place. Love coming here and everyone is always super friendly!!
nice yard. not too muddy and well organized
Always a pleasant experience
Was told they don't puncture transmission pans, that was a lie.
Five of us are here waiting for an employee ro actually show up and open the store late
Was great ???? found lots of parts and staff was really helpful
Too bad a negative star is not an option. Careful buying from this place. They tell you a part will fit your vehicle, then when it doesn't you get a store credit. Scammers
Good place for used parts
Good place for reasonable priced auto parts. As long as they have what you're looking for.
Absolutely appalling, They dropped all of the full size on the ground and put all the cars on 3 jack stands. How do you suppose that we, your "valued" customers, remove parts off of these vehicles without risking serious injury? This is …
Spooky place. Mostly have luck and find what I need.
Picked up a part, but called beforehand for a quote. Once I was about to pay the lady charged me much more than the quote and wouldn’t honor the original price. Pretty disappointed with the service
The worst type of people. The staff don’t know a thing about what they’re doing, they’ll try and rip you off and be completely rude about it.
I buy used tires and wheels there The staff is very helpful and prices are good.
I’ve never spoken to a business that is as rude and condescending as these people. They lie right to your face and the yard is so dangerous it’s going to kill somebody. Highly recommend avoiding this place