Reviews of Harmony Honda (Car Concessionaire)

A P

My experience with Harmony Honda was great. I recommend Julie Kirschke she was excellent.

Katherine Marchand

Not quite a month ago I picked up my 2019 Honda Civic EX and love it! ..and want to thank Jessica, Quinn, Raj and Rick for the amazing deal, their amazing customer service and putting it all together so quickly and efficiently. I have already been recommending Harmony Honda to friends!

Kevin Bessey

Really happy and felt well taken care of. Thankful for the shuttle from across the bridge and back and the work was done promptly. Lifetime oil change keeps me coming back.

Bikram sandhu

I baught a Toyota Camry from Honda harmony. Great vehicle and awesome service from Jessica. She is very professional and provide great service. I am very satisfied with vehicle and service.

Russell March

I've gone in to take a look at a few vehicles here, and though I haven't bought it's not because of the service or experience. Salesman and service staff are very polite and friendly, dealership seems to have good policies. I would recommend stopping in if you are looking for a new or used vehicle. In the area it's definitely one of the more pleasant dealerships to go into.

Curt Loyd

Great service as always!

Rinnovare

Jessica Heinrich was not only incredibly professionally , but also wonderfully friendly. You could tell that she truly cared about her customers and was very informative and helpful. What an amazing experience! Love my new Subaru!

Tabanda Fipke

Kevin & Andrew were super helpful and knowledgeable. It was a long wait but they were very thorough and we appreciated their attentiveness.

Jennifer Woolfall

We dealt with Wolfgang in the Service Dept. recently on an issue my son was having with his Civic. He went above and beyond to be helpful and find a solution to the issue. I cannot say enough good things about the experience. We also take my husband's Pilot here for servicing.

Zeljko Bacanov

Great staff, very friendly, amazing experience. I had help from Jessica Heinrich and she is absolutely the best.

Henry Sawatzky

Excellent service of my CRV. When the unpredictable happened, they just took care of it.

Shayla Bonita

I am extremely happy with the service I received from Emmett, Niki, and Jackie. They were extremely accommodative and kept open and clear communication with me during the entire process, as it was done long distance until the day I signed for the keys. This team is one I will strongly recommend to my friends and family, regardless of where they live. From the very first point of contact they make you feel like you've been part of the gang forever, and guaranteed they will not rest until you've found The One; without your payments breaking the bank! (not to mention ensuring your butt is covered no matter what you get into). 10/10 amazing team. Thanks, guys!

Ronda V

Thanks Greg G. for your great service and follow up! I appreciate your promptness and answering all my questions! You made the process the easiest I've ever experienced! Many thanks!

Keith Middaugh

Service was quick, nothing done or pushed that I didn't need either. My shuttle driver, Michael, was a delight. I give him ⭐⭐⭐⭐⭐ as well!

Kevin Percheson

Would like to thank Jessica she did a great job and her product knowledge was excellent dealership is excellent would recommend contacting Jessica if you are shopping for a new or used vehicle

Kim McGuinness

Buying a car at Harmony Honda turned all my buyers anxiety into exhilaration. I knew it was time to bite the bullet and spend the money. I made a call to check out the 2019 RDX ASpec I saw online. Marco answered the phone and had the car ready to rip upon viewing. He was informative and attentive. Unlike other dealerships I had visited, not once did the staff make me feel pressured or a sense of urgency to make a purchase. Marco was informative about the vehicle and offered me answers to all my questions. The staff are very open and honest and lead me through the buying process promptly while sharing my excitement with me.. it was just a fun time! I would suggest Harmony to anyone looking to purchase a vehicle, the customer service, communication and respect went beyond my expectations! Sure car sales-people wana make the sale, but at Harmony it’s evident that their sales team takes pride in fitting their clients into a reliable vehicle that will suit their lifestyle, and budget! Have fun car shopping everyone!

Hayley Verseghy

Got my corolla here a year ago. Can't complain. Staff were nice, insurance people were awesome!

Patricia Dandeneau

I have always owned a Honda and when I was looking for a newer vehicle I chose Harmony where I bought my two previous vehicles. I did some research on line and then I chose Colin to speak to directly about what I was looking for. He was a very good listener because the first car he considered for me had all of the features I was looking for. I am so pleased with my purchase and would highly recommend Harmony Honda.

Graham Payne

Been here twice, with nothing but great service. Everyone here is friendly and knowledgeable. Rides and appointments were on time. Rob watson the service advisor went an extra step to fix some issues i had with my vehicle Thanks!

Stephanie K

Great service and our salesperson Veronica did an amazing job helping us.

Paul Minor

Everyone at Harmony Honda were great! Very patient and went above and beyond.

Sarabvikram Singh Chopra

Asked them before coming i will come only if it is under warranty. If not i am not willing come. I was told it is under 60,000 kms therefore it is under warranty. And then later on after checking gave me a surprise bill of 130 dollars. Was shocked. Made me pay 130. Such a non sense. Very unhappy.

Diana Y

Good and efficient service. Great value!

Warren Eaton (Latinesque)

Great service! Quick and easy and a great price as well.

Adrianna T

Justin is really helpful, I would buy a car from him again. Professional, honest, great service, and fun to work with. One of the better car transactions I’ve had.

Vincent & Joan

OMG, what a waste of time and a total exercise in futility. Booked our vehicles in for the summer tyer changerover at Honda in Kelowna. Had an appointment for 2:00pm and, we were asked if we would like to book their shuttle car. We said we would like that. I arrived at 1:30 and the first person told me he couldn’t help me as I was booked with Wolfgang, (who was busy). 15 minutes later Wolfgang came to take my keys and book me in. I told him we had the shuttle booked for 2pm, he said he would let me know when it arrived, he didn’t. At 2:30 my wife asked on the progress of our vehicles and was informed it could take another 90 minutes as it is TYRE changeover season. WE know it is and that is why we booked an appointment. The shuttle car finally arrived at 2:45 and we asked to be taken home (an hour round trip for the driver) because we were so frustrated. Alexa (another service person) was just great, and it was her that informed us the shuttle driver was available. She also assisted the first guy (I didn’t get his name) to locate me on their system so that he could tell me that he couldn’t assist me. Fred the shuttle driver was great and by the time we got home I was feeling more relaxed. Why does this place over book?? Are we the only ones frustrated to be treated so badly by them? If we know it’s tyre changeover time don’t THEY? They are a great example of poor time management and it displays no respect for their customers’ time. In addition when I phoned to book the appointments I was informed that they had increased their storage fees by 20% in January, but we were not informed of this additional charge when they made this decision. Very poor customer service. We never did receive a call to let us know our vehicles were ready, we had to check on line. Jeff the service manager responded within an hour of our original review and we discussed our concerns. He accepted responsibility for and apologized for the inconvenience we experienced yesterday and is looking at what they can do to rectify their procedures so others don't have a similar experience. It felt good to be respected and heard. Thanks Jeff.

Maxime Giroux- trempe

i was attended by Justin Arink very very well. We were able to communicate with text messages to arrange a meeting. At the dealer ship , he was waiting for me and attended me very well with my purchase. I feel confident and reassure by his services. thank you

Ev Kroschinsky

Greg was very knowledgeable and provided exceptional service to help me purchase my new CRV. I love my CRV!

lydagail sedgbeer

My experience at Harmony Honda was exceptional! I purchased a used car and it turned out not to be the car I really wanted. Drove it for a week then returned to Harmony Honda. They exchanged it for the car I have now.... I love it. Thank you Marco and Greg!

Emily van Gils

Overall I had a great experience at this place. The salesman was new when we were there, and to be honest he was a bit pushy. I didn't feel like he truly listened to what we were saying in terms of follow up (since he kept calling afterwards and kept saying buy this car today) BUT overall, I recognized that he was new and set the boundary. I didn't end up buying a vehicle here, but when I'm ready for a new one I would definitely go back.

Rebecca Miller

I would like to say buying a car from harmony honda/acura was the best car buying experience i have ever had. Kyle was my sales rep and I'd just like to thank him for making my experience pain free, I love this car! It was nice to talk to someone and not get a bunch of bull !

Original Stitches

I give it a 2 as the service was good, however, they are still requiring masks be worn, even by people who have been vaccinated. Very anti-CDC at this point and uninformed. I won't be back until they learn to read a science book.

Grant Richard

Every experience here has been positive. Efficient and friendly from the hello at the door to the thank you for your business on the way out.

Samantha Acker

My boyfriend and I were in the market for a Honda CR-V and we were referred to Jessica at Harmony Honda. Right away she reached out and asked us specifically what we were looking for and was able to set up an appointment the next day. Once on-site, Jessica was very organized and had the cars that we were interested in lined up and ready to go. She was very patient with us and answered all of our questions. Overall, we are very satisfied with our experience and highly recommend Jessica and Harmony Honda!

Michael Drotar

Friendly service appreciated.

The Klantzers

Thanks Wolfgang for the quick, easy, and thorough service. Rob D

Alexa Maric

My first brand new car and couldn't have asked for a better team to help me drive away with it completely happy today!! Andrew M, Jackie, and Quinn were all very helpful in getting me into the right car for a steal of a price. Got a beautiful car and the whole process was really smooth and non-pressured, felt very relaxed which was nice. Couldn't be happier with my new baby and finally a comfortable car buying experience!

Charmaine Wilson

I was so pleased with my experience buying a used minivan. Wayne in sales was so wonderful, he made the experience so easy. Financing was fantastic, Matt in service was super kind. I felt like a VIP. I’m so happy with the whole experience!

Lori Stevenson

Always great service at Harmony Honda! Wolfgang takes great care of us and our vehicle, and is knowledgeable, friendly and efficient. Highly recommend them for your service needs.

Taylor Reid

Marco has always been there to answer all our questions Honda. Excellent customer service and attention to detail!

Shane Lawrence

Always great service here!

Ryan Martin

They have an excellent team there that made my purchase super easy. Great Sales team and great financing terms. Highly recommend.

Jason Neumann

The reason I keep coming back to Harmony Honda for my car buying needs simply put is...they get me! Everyone is top of their game whether it be the friendly front end staff and management greeting you, to the knowledgeable sales staff, and the terrific bunch at the service and parts departments. Drop in to see them you won't be disappointed!

Nathan Moseley

We had a lengthy and drawn out experience with Harmony, and I would like to detail it here. We purchased a nice used vehicle, after having received the best value for our trade-in out of many dealerships we visited. John our salesman was very entertaining, and Andrew, despite being the manager, gave us endless amounts of his time as well. We decided after a week that the vehicle we chose was not a perfect fit for us, and we exercised the return policy that Harmony Honda offers. I expected this process to be difficult, but Andrew handled all the complications himself, and again dedicated large amounts of his time to our deal, with no protest whatsoever. We realized how economic and great a value the new CRV is, and my wife and I love our new car more than I would have expected. Its very spacious, and it is quite good on fuel. Daryl was very diligent to handle the new car delivery, and we couldn't be happier. We had a chance to drive it in very snowy conditions, and despite having all season tires, my wife found it very confidence inspiring and stable. Thanks for all your hard work Harmony Honda/Harmony Acura!

Carolyn Cooper-McOuatt

We were looking for a newer vehicle and test drove a lot of them. We test drove SUVs from Honda to VW, Kia, Lincoln, Mitsubishi, Audi and Hyundai’s too. We came back to Honda and decided on a beautiful 2019 CRV. The service we received from Wayne Marriott and Colin Frantze was excellent. Wayne was so kind and gracious. Colin showed us exactly what we wanted to see and needed. He was knowledgeable, professional, personable and helpful. He followed up and provided timely communications. When we came in to purchase the vehicle he went through every detail and educated us on the aspects we needed to know. Jackie Bridge in financing was super efficient and delightful with wonderful positive energy. The setting up of our insurance was a breeze. We feel fortunate to have been taken care of so well by the entire team at Harmony Honda! Thank you to you all????

Jordan Brandingen

Love my new Honda Civic that Kyle worked so hard to get for me! He made sure I got all the options that I was wanting and was super professional the whole time. Highly recommend Kyle!

Sarah Lee

Our AC broke down on our trip to Kelowna from Calgary. They were able to get us in right away and even provided us with a shuttle to our bike tour in the morning of while they were fixing our car!! Amazing service and everyone was super nice :)

Brian Stephenson

Had a great experience with Emmett from Harmony Honda, very personable and knowledgeable! Would definitely recommend for anyone looking for a new or used vehicle!

Kim Zavera

Marco Oropeza responded to my inquiry fast and was upfront and honest. He answered all my questions during the test drive and I walked away feeling confident after purchasing the used vehicle.

Q AILA

They found me a perfect car even with my bad credit they found a way for me to finance it. Great customer service, everyone is super nice, especially Marco who helped me find my car and trade in my old beat up avenger. I am so happy! Definitely recommend going here even just for a test drive. This is one of the only dealers I checked out, because they have a lot of cars to choose from and they are cheaper than most other dealers in town ontop of all that there are no upfront fees!!

Liam Rourke

Service personnel suggested I purchase a new battery because mine was testing low, and they asked how old it was. When I told them I bought it last year from the Honda dealer they tested it again, and, low-and-behold, it was fine now; no need for a new one. Ugh. Signage directs Honda service customers into the Acura area, where a service person is waiting to laugh at you for coming to the wrong area.

Brady Lanigan

The Insurance guy was lit

Rocker N Rosie

Rob Ellison was a great salesperson. He knew every aspect of the car we were interested in buying. We found the entire experience to be a pleasant one. I will come back here and I would highly recommend their dealership for customer service and satisfaction. Doug and Rose McQueen

Breanna Lewis

Julie K. I wish I could give you more stars! You and all at Honda went above and beyond to provide us with the perfect Odyssey that’ll serve us for years to come. You were so attentive to our concerns and questions and just - Thank you thank you thank you!

George & Bev Welsh

We just purchased a 2020 Toyota Corolla from Harmony Honda, and we couldn't be happier. To our surprise it had just been dropped in price by $1000 that morning. Wayne Marriott was so informative, and an absolute pleasure to deal with. Also Andriy Burachok was awesome in the finance department. We were never pressured in any way to purchase anything we didn't want. We would recommend Harmony Honda as your first choice when buying a vehicle. They are NUMBER 1 IN OUR BOOKS. THANKS SO MUCH TO YOU ALL.....

Ben S.

I made my first brand-new vehicle purchase at Harmony Honda two months ago. Ian, Wes, and Quinn were a pleasure to work with. They were very patient and determined to meet my vehicle needs without pressuring me. I was a low-mileage driver, averaging less than 4000km a year. I've already put 2500km on my new Civic. Zero issues whatsoever. I look forward to considering Harmony Honda as my primary choice when the time comes for a new vehicle in the future!

Dettmar Hasbach

Great dealership with always a huge variety of cars all kind and prices ???? ???? ???? ???? Very friendly and supportive staff!!!!!!

Eric Sefton

My wife and I had a very pleasant experience here at Harmony Honda. Emmett, our salesman, was very understanding of our family's needs and was very communicative and clear on everything he presented us. No pushy sales tactics, and went above and beyond to make sure we were happy with the purchase. Will definitely return to purchase our next vehicle.

Jay Leaman

Emmett and the team were great!!! Was very happy with the service. Would recommend Honda to everyone!!!!

Small World, Big Bus

Hands down the best service experience i've had in Kelowna. Keep in mind, I brought my Subaru to them; not a Honda. I'm a hard customer to please as I worked in dealerships for a couple years and don't put up with any bs. The customer service was excellent with a shuttle both ways and the value was very good. Highly recommend.

Tony Lazarus

If you need a car this is the place to buy. From the owner to the salesman to reception the best people to deal with. And they not pushy salesman.

Greg Hofmann

Dropped car off at 8:35 for my 8:40 appointment. Usually service has been good here. Unfortunately, not today. I was told that my car would be ready in 1 1/2 to 2 hrs. Returned 2 1/2 hrs later and was informed that the tech had taken my vehicle for a quick drive to check it after emission tune up. He had somehow popped one of my 3 day old winters and I was told that I would need to wait for the tech to put my spare on. My service rep was apologetic, but unfortunately, I had to wait another 45 minutes before I could leave and I would have to return tomorrow so that they could put on a new tire. The next day I called at noon to ensure that they had received the new tire and that they had it ready to put on when I dropped by. When I arrived and explained my situation to the person outside I wasn’t ushered through the line. Instead I was told to get in line and then told to come back in 45 minutes. This service makes me want to ask my friends how their service dept is where they bring their car. This is my second Civic in a row. I’m looking at different cars for my next vehicle.

Aaron Gordon

I had a great experience dealing with Cameron and Claire. I've been in the market for a car for over a year, and Cameron made sure to go above and beyond to help get me the one I was interested in. There was zero pressure at all, very …

Jordon Sweetnam

Great experience here! Got a 2016 CRV here for the right price with great service. If you pop by ask for Andrew, he really helped me get the vehicle I wanted, he was very attentive to the specific things I needed and I left with what was just right. Thank you Andrew and Harmony Honda!

Evan Huisson

We were in the market for a used Pilot and had sourced out a few online. I was only in town for a few days on a business trip so I had to be fairly efficient in my purchase. The folks at Harmony; Garry "Grouch" Grochowich, the Service Team and the Finance Team were tactful, accommodating and knowledgable in all aspects of the purchase. I believe in building relationships with vendors and clients, and I think I share that with Harmony. Even though I live half a province away in a far-away land, I would purchase my next Honda at Harmony. -Cheers, Evan

Darcy Ellis

Tyler was amazing at helping us trade in our older model for a new 2022 Civic. We got a fair trade in value and we always have an azi g experience when dealing with Honda Harmony.

Shawna Wagner

Great service team and an excellent sales staff!!

Chris Chung (tamahome27)

I bought my first Honda Civic here in 2016 brand new from Stephanie who's no longer there. I chose Harmony because that's where my father purchased and services his car. Great first experience visiting the centre. No pressure sales, no doc fees, a one-stop shop with financing and insurance all in store. Sometimes it can take most of the day, but they've got coffee, bottled water, and Wi-Fi. After a relatively good first experience and continual maintenance on my civic at Harmony, I decided to visit again and buy an older preowned CRV for my spouse. This was the wrong choice and car for a couple that doesn't know much about cars. The salesman this time didn't care. On top of being sold the wrong car, the bulk of the not so good experience came from dealing with the finance lady, Sandy (no longer with them, fired?) who on that day lied about needing warranty to get financing. That day, I came out with a less than satisfactory experience. All this brought us to Quinn (damage control manager), who listened to us and helped us come up with a solution. He was always more than willing to hear me out and make things work. We came in and they offered to buy back the CRV (at a loss, found out the warranty wasn't transferable through dealership) or trade in for a different preowned vehicle. Quinn was super professional and gave us options, no pressure. He made everything right and did everything in his power to offer us a fair price along with extras. Just like his skin, Quinn is the shining light for this company! Although we lost money on our trades (as expected), he made it as fair as possible and took care of us every step of the way. Harmony has gone through changes over the past few years. It is not perfect. No dealership is. However, they do strive for 100% customer satisfaction and want to build back their reputation. You just need to fight for it sometimes..

Dylan Beck

The experience I had with Harmony Honda honestly felt real and honest! It's like they were there to help you with their best efforts, opposed to just trying to make sales and seeming questionable with deals. Overall the experience was smooth and friendly! A very positive shout-out to Colin Frantze in particular, as he really made a solid impact on selling the vehicle and creating a welcoming and trustworthy vibe/presentation towards my experience! Thanks again!

Len B.

Jackie in Finance and Tristan in sales were great every step of the way. Really appreciate the time and care they put in during my shopping and subsequent purchase of a TLX. My next vehicle will be with them. See you in a couple years! tl;dr - Get some. I did.

Joe McGarry

I just want to say that my experience at Harmony Honda was excellent! Dealing with Garry "Grouch" Grochowich was great! He did not pressure me at all and I would recommend him to anyone! Thanks for getting me a good deal on an amazing vehicle!

John McFarlane

Traded my beautiful van for $ 6,000. 00 car, GOT $2,000.00 VALUE. TOO many little problems with car MAX value at other dealership $2,000.00. HONDA was going to find me a better deal but still WAITING ,... that was 3 weeks ago. TOO late Honda I found a better deal on my own .

veronica lang

This team is amazing! Very efficient, organized, fairly priced and super kind. I highly recommend Harmony Honda for all your car services. Thank you guys!

Barry Gordichuk

Excellent staff with very strong product knowledge. My personal opinion that the Honda brand is currently slightly behind the curve with respect to style, performance and technology. I really look forward to the 2021 line up coming to the the showroom. Based on what I anticipate for 2021 I think we will then post a 5-star rating.

LeeAnn Olfert

My appointment was on time, the staff were friendly and helpful and they even addressed another issue I had. Great service, friendly staff!

Jordan Noble

Marco was very professional and helpful even though my wife and I are downsizing our second vehicle since moving to town. Harmony’s trade in value offer was tied for the best in Kelowna for a used vehicle or sale to a dealer. We bought elsewhere as our desired vehicle was very hard to come by in the used market and an offer came up we couldn’t refuse on a rare vehicle. Even though we bought elsewhere we would still recommend Harmony.

Adam B

Very friendly staff and nice showroom/lounge area. The only issue was costly maintenance services. But that's typical for dealerships. Top quality is top dollar. Hondas last a long time, so they're worth maintaining. I'll be going back again.

Paul Allen

Great service from Randy and job was done very fast had my car back same day, thanks guys.

Beatrice P

Helpful , friendly, professional. Always easy and smooth.

Kevin Grimm

Dealing with Joseph Otoo was one of the most pleasant shopping experiences I've ever had. He was very informative and extremely patient. I strongly recommend asking for him by name when you need a car. If you're lucky, you'll be transferred to Cord in financing. He worked hard to make the financing fit our budget and happily worked late to accommodate our schedule.

Rhian Callard

I had a really nice experience with Kyle at Harmony Honda, and I love ???? my new SUV . He showed me lots of cars and spent the time with me, until we picked the perfect one for me.

Rebecca Liman-Cameron

From our initial introduction through the entire buying process, Joseph Otoo was an absolute pleasure to work with, and awesome. No pressure, just wants to get you in the right vehicle and discern what you need. We highly recommend Joseph Otoo at Harmony Honda.

Dee H

On July 18th while on vacation I had an issue with my brakes on my Odyssey. I had the vehicle towed to a BCAA service centre as I had AMA coverage. When I called Monday morning I was told they couldn’t look at it until Tuesday. I already was supposed to be back at work, I called around. At 9:00 I called Honda Service explaining the situation. They said if I could get my car in by noon, the could take a look right away. I then had my vehicle towed directly there. While the van was being towed (5km) I called Honda back and gave someone all my information at 9:30. This person knew the car was in the process of being towed and would be there in less than 10 minutes. I then called at 12:17 to see if anything had been done and was told that they didn’t have time yet. I called again at 4:00 and was told the same thing. At this time, I asked what the eta on even looking at my car, as I paid $150 to get the car towed to Honda as I was told they could look at it on Monday. I was put on hold, then transferred from the person answering the service calls to the person in the actual garage. I was then told they had NO RECORD of my vehicle. I explained it was the van with Alberta plates that was brought in at 9:30 in the morning. She said that they were wondering about it, but had no record. She then said they would try to look at it by the end of the day. (Spoiler, they were unable) Tuesday morning, I got a a call at 8:30am saying they took a look and it was fixed in 5 min. The actual people doing the work were fine. The process of getting information from the person answering the phone to the service centre is atrocious. I wasted a day plus $150 in towing fees waiting for them to do nothing. If I had known they wouldn’t look at it at all on the Monday, I could have actually done something with the day. However, I ended up having to wait around all day in the hopes of going home before needing to take another vacation day.

Rick Horvath

Bought a great new ride! 2019 Civic Hatchback Sport. Absolutely NO pressure sale. Andrew Harks great rep for Harmony Honda. Also ease of finance with Kevan Threadgill and insurance with Mika. Great team effort. Thx for a great experience.

Monty J. Gardiner

Always great service, and the coffee machine makes a mean french vanilla while you wait on a on a cold day ..⭐⭐⭐⭐⭐

Mike Corbin

Thank you for taking in my CRV on August 17. It was an emergency situation and I am a Honda owner from out of town and I really appreciate all that was done for me.

Jehezkiel Eugene

Highly pushy, full of pressure, and somewhat-judgmental sales reps, especially to students like me. Read my fully-detailed experience below. I had a test drive appointment booked with Jordan Schneider on June 2, 2020. As a student looking for his first vehicle, I took the transit to get to Harmony Honda, bringing my small backpack with me. When I first stepped into their lot, I could see from the window one of the sales rep talking to his colleague. He then turned towards me and just glanced at me walking in their lot towards the door. At that moment, I knew I was being somewhat judged like, "what is this guy doing here?" He opened the door for me. No welcomes, no greets or anything. It was me who started the greeting first, "Hi! I have an appointment with Jordan for 2:30 pm. I know I'm early cause I got off work early today." He then offered me anything to drink and I told him I needed the washroom. At least he made an effort to welcome me. I then met Jordan after a small wait I considered negligible. Don't get me wrong, Jordan was a professional sales rep who was doing his job well—more like overly well. The second question after "what vehicle are you looking for" was "how much monthly payment are you looking for". I may be a student but I knew dealership tactics: I never gave him my comfortable monthly payment even when he repeatedly (but subtly) asked for it. I've gone to multiple dealerships in Kelowna and this was the first time a dealership explicitly asked me for my monthly payment. Jordan was also very knowledgeable about the Civics I'd test driven. Even the nitty gritties of all three models of Civic. That being said, he tried to get me emotionally attached to the car by repeatedly asking "how do you like it?" I wanted to get as much financial information as possible in the same day and would spend some time to think about which payment would be perfect for me (plus, need to get parent's confirmation, even though I was planning to pay with my own money). Jordan was pushy like crazy: he literally wanted me to make all of those decisions "overnight". My parents lived abroad and they had +14 hours time difference than where Harmony Honda was. Jordan literally said, "Yeah you can call them now". I said, "but they're probably still sleeping, it's like 7am in my home country". "I mean we can wait in 2 hours and I'm pretty sure they'll be awake since they're busy people". Me: "It's okay I can't be rushed and I need to take some time to think this through" Jordan: "Well you can call them and it's [the decision] is something that can be decided overnight" Both Jordan and Wes kept repeatedly asking me this exactly-worded question, "the numbers look nice right?". Mind you, I've gone to several dealerships and NONE of them asked me how "nice" the numbers looked to me; all they did was to put down the numbers on a piece of paper and gave me time to think and plan my payments, not rushing me to spend my hard-worked $27,000+ within the same day or two. I could tell how Jordan seemed a little upset as I had too much to think about in my head. I am a thinker and I love thinking. He kept asking me what I was thinking and it was quite annoying. I consider myself an introvert and having him asking me questions repeatedly just goes beyond my boundaries. That said, I could also tell that he was trying to be patient with me and kept it calm and cool. I also consider myself a somewhat emotionally-detached, very logical person and I was glad I didn't spend a single penny. I did not put any refundable deposit down. And to my readers: bargain and do your research well, and don't involve your emotions. Math will be your best friend. As a Local Guide, I can take an oath that everything I've written is accurate and truthful. Review was written 5 days following the visit. P.S. I talked to other dealerships about Harmony and one of them said, "yeah, I heard Harmony was very pushy" hahaha.

Dianne Oxborrow

As usual great service from Harmony. Staff are professional and courteous. Have come here for several years and will continue.

Ryan Niddery

Sales Dept was good; Greg Good service - Wolfgang was great.

Karen Martin

Great work in service area. Staff are very efficient. Love the coffee machine but the waiting area needs to be re designed and updated. Over all very happy I went with Harmony Honda!

Biggy2K

I came in looking for a part I didn't know the name or part number of and within 2 minutes the deliteful lad behind the counter made me feel very comfortable and even excited to do a chore. I was offered a coffee or other beverage, then had my part ordered right away. I saw a pair of gloves that i was interested and they were taken back to be price checked but the same great guy comes back and hands me them BOTH charge free! Such a friendly staff, turned out they were scraper gloves and I didn't even realize which is even cooler!! Harmony Honda nows how to do business right! I will be recommending to any Honda owner.

throwingshit

My wife and I have bought 2 cars from Harmony Honda and we went there buy our 3rd car from them this 2020 spring... A black manual Civic si or the like is what we wanted, they didn't have any in stock... Left them our info and never heard back. Returned in August, same thing. We were pretty frustrated so when we walked in the door yesterday we asked to speak to the manager. He paired us up with a great salesman (wish I could remember his name) spent over half hour figuring out what we can get and at the end were told they only have 1 left (white) in Canada and are sold out... *sigh*. To top if off they're no longer making coupes. Maybe if they would have contacted us like they were supposed to in the beginning we would be driving a new car from them. We are so mad at this dealership, words can't express how we feel. Told the salesman, "I think Honda just lost 2 loyal customers" and we left.

John Robertson

Work was done promptly and as promised. Kept me informed through the process. Nice to work with.

Graham Jenkins

Called with an emergency power window problem with my daughter's civic and even though they didn't have an availability Kevin in service had us drop the car off and it was all looked after by mid afternoon, same day. Thanks for the exceptional service!

George Wakeham

I recently bought a 2002 Thunderbird from your dealership. Andrew Moreira was the sales person who assisted me. I must say it was one of the easiest transactional experiences I have ever experienced at an auto dealership. Andrew picked me up at the airport, drove me to the bank to get s bank transfer. I couldn't have done it without his help. I would recommend Harmony Honda and Andrew to anyone. Thanks you. P.S. The 2002 Thunderbird is a gem of a car.

Mark Isaac David

Just got the new TYPE R. From the start until we got the car the customer service is awesome! Jonathan and Aaron did a superb job on getting us this vehicle. It feels so good to have the car finally after months of waiting. Again kudos to the whole Harmony Honda crew/staff! Two thumbs up!

Luca Panucci

Great place to deal with. Marco especially, is an exceptional sales representative. Very honest and always attentive. Great selection of used cars as well. Highly recommend.

Mikael M.

I didn’t buy a car here. But I also didn’t feel pressured... I got a ton of great information, I felt absolutely respected and I had a great experience. So, I would absolutely recommend this dealership. I didn’t spend a single penny here and I took a few water bottles and a coffee or two. I was dead serious in looking, and couldn’t be happier I visited this dealership in our quest for the “perfect fit” Maybe they didn’t have it this time, but this will be a stop every single time I look for a vehicle in the future. Absolutely fantastic sales department Harmony Honda. From someone that didn’t even buy anything... this time...

Samira Hurst

I went in July to purchase a new vehicle with out a choice as my old vehicle was well on it's way out. I went in and seen Tyler & he was on top of it. He was very pleasant young man who took the time to explain several different options. TYLER then also showed me my options, went over the features thoroughly and encouraged me to take some CRV for a test drive. My heart was set on one Tyler had me test drive actually. I did end up leaving that day due to self conflict making a decision nothing to do with Tyler or Honda. Joke was on me I then quickly returned the next day to have him sell ithe CRV to me. I was being very difficult for price point but to my surprise Honda truly values there costumers and accepted my want with even giving me a trade in value for my old beater. My 03 civic lasted 12 years & only cost me 9k in total from purchasing in 2009 to end 2021 that is cost of repairs, maintenance & winter tires. I most likely could have even made it last longer too. Moral of my review I would highly recommend Tyler at Kelowna Harmony Honda. I truly love my Honda's and really do believe there such great value for your money. Go in & see what you can purchase today. You won't regret it. THANK-YOU TYLER & HARMONY HONDA TEAM.

Lloyd Daser

Just bought a used car (new to me) at Harmony Honda. Greg was outstanding and very accommodating from start to finish. Dealership was flexible in negotiating and meeting my needs for new tires and timing. I would definitely purchase from them again when I am in need of a new vehicle.

Steele C

Always great service here. Very knowledgeable bout what you need when you need it..

Shelley Matheson

Jessica Heinich at Harmony Honda was awesome! I really enjoyed my experience Jessica covered every detail and answered all my question to make sure I understood my lease term I rate Jessica sales abilities as excellent so when you decided to go with Harmony Honda Kelowna BC make sure to ask for Jessica I will only deal with Jessica when it come time to renew my lease

Cassandra R. (CR)

Harmony Honda has been amazing for the past 7 years. We bought our Fit years ago and we still love it. We got the oil changes for life and it paid for itself time and time again. The have a great car service and drive you where you need to go after dropping off the vehicle - they are always friendly and very willing to accommodate your needs. If they get a fully electric car one day, we will definitely get it from them in the future.

kate odgers

I tried to buy a car a couple off times with Harmony Honda and their pushy sales techniques made it very difficult. I understand that they need to sell vehicles but it did not feel like a human experience at all. Hopefully they change some of the attitudes.

Jenny Jones

Be careful shopping for cars here. I came in to see how much the trade cost for my car, while speaking to sales person they check my credit with out my authorization. I did not go through the process because they will value your car like in a low price and They clearly stated they will not check your credit unless you make a decision. Good thing I have credit monitoring and to find out they check my credit with out my consent. I will not do business to this people and I can’t trust them.

Charlene Salmon

Great customer sevice and detail explanation of the service performed on my vehicle.

Lane Merrifield

Shopping for my sons first car we ended up at Harmony Honda. Jessica H. was prompt, professional, thorough, and went the extra mile to find him a great car within his budget. I'd highly recommend Jessica and Harmony Honda in the future!

Anne Fraser

Very attentive and courteous service! Thank you!

Freddy Gonzales

Rarely have I had car shopping experience as refreshing as I experienced at Harmony Honda. I was greeted in a most welcoming manner by a friendly young lady named …

M Mckee

Just a simple coolant change. In and out in an hour. No hidden costs or charges.

Slop Meister

I just went in to look. Colin was awesome! No pressure and helpful! The only problem is that there are so many pre - owned vehicles. They are kept in the "harmony hotel". It takes about 10 minutes to bring each car down to look at. That ate up alot of my time. Now I know that I should make an appointment next time so that the cars that I want to see are on the lot when I get there.

S A

I purchased a 2008 Toyota Highlander in spring of 2021 and I could not be happier ! My purchase went well , Greg was my sales representative , he was kind, professional and gave me a deal ???? Brand new to the Interior I didn’t know anyone , I needed to get my new purchase home …approx 100 Kms and my old vehicle So Greg was great I arranged a tow and Greg looked after the pickup at the lot and I went home All in all a positive experience Thanks Greg and Harmony Honda !!

Brandi Smith

Best experience I’ve ever had dealing with a dealership. Very friendly from the moment you walk in the door till the moment I left.

Peter Minck

Great place to buy a vehicle !! Nice staff.

Trevor Ingram

We were very pleased with the service we received from Harmony Honda. The sales manager Wes was great to deal with and our Sales Representative Colin was absolutely amazing. Colin was there to explain everything and made my daughters first new car buying experience extremely easy and comforting. We would give Colin and his team 10 Stars if we could! The finance department was absolutely fantastic as well. Great people to deal with and we will definitely be back!

Diana Jones

Great assistance and quick service for my flat tire. Thanks!

tracey wilson

Always great service!

AIM Designs

Colin is the guy to see! Just purchased a used vehicle. After a lot back and forth on a dozen of vehicles from new to used, Colin never showed frustration. Had a positive attitude from start to finish without any pushy salesman tactics. Really helped reassure we were making the right purchase for our budget. Thanks again for the positive experience.

Ashley Howden

Excellent service. Friendly staff

Gordon Herrington

Your salesman Garry G. (Harmony Honda Kelowna) was simply superb through the entire purchasing experience, friendly, no pressure, knowledgeable, helpful, understood our needs and matched us with a great Acura product which fits our budget. We were on a tight deadline and Garry pulled out all the stops, including getting the service department’s help which included mounting new winter tires on new rims, changing the summer tires for the winters, with the result that we were able to drive away several hours ahead of schedule to our commitment in Vancouver. The weather on the Coq was miserable but our Acura RDX was a dream to drive! I would highly recommend Garry G., Harmony Honda Kelowna, and the Acura RDX!!

Rachel Rossi

I just wanted to give a huge shout out to Stephanie Elizabeth. She helped my dad get into the perfect SUV (he was looking to downsize from the van he was driving) at a great price a couple weeks ago. Her service was exceptional and we picked out, test drove, and negotiated a price on a vehicle in less than an hour. Unfortunately I can't say the same thing about the finance department. We were paying cash for the vehicle and it took an additional THREE HOURS before we got the purchase and transfer papers printed, paid for the vehicle and got insurance. Stephanie ended up taking us over to Acura to get the insurance done because it was taking so long to get things processed at Honda. It's tax season and I'm an accountant, so this extra 3 hours we had to spend at Honda before we could drive away with our new vehicle cost me over $120 in overtime pay, as well as kept a few of my clients who needed to drop things off to me waiting until late in the afternoon when I finally was able to make it into the office. PLEASE hire some additional staff in your finance department, and ones who will stick around for more than a year. I understand there is a high turnover rate in your finance department, and the lady who dealt with our paper work had been working for you for less than a week. Perhaps you could look at hiring internally, and promoting some of the loyal employees who already work for your company into your finance department. Overall I am happy with the service we received at Honda (and my dad was very impressed with how clean your shop was when he got the summer tires put on last week). But something really needs to be done to improve the efficiency of your finance department.

T Sprado

Purchased my new 2018 Civic with Harmony Honda. Overall a great experience! Thank you Wes for all your help in making it happen and as well thank you to Jessica H. and Claire. Great team!

Carly Bartlett

Wayne was great there was no pressure to purchase and he gave us our space to really think about our purchase. He has followed up multiple times since we got our new 2022 Civic to make sure things are going good and running smooth. Only 4 star because they weren't willing to throw in winter tires when making a large purchase as we entered winter.

Josh Morrison

Bought a vehicle through Harmony last Saturday and we dealt with Joe. Joe was extremely helpful and flexible around our day. No pressure, and genuinely wanted to find us the right vehicle. Joseph went far and beyond expectation to make the process as easy as possible. Once in the capable hands of Kevan in the finance department, he was very thorough and answered all our questions and fully explained all the fine print. Came from Kamloops to purchase through them and will be bringing the car back for maintenance because the service at this dealership far exceeds that of our local shop. Thanks so much to Joseph and Kevan!

Wendy T.

They always take good care of my Honda and give excellent customer service. It's an enjoyable experience having my car serviced at this dealership.

Jazy Mun-Rowe

On time, polite and professional. Zero complaints. Highly recommend.

Sylvia Friedrich

I had a very good experience with Harmony Honda Kyle and Quinn are very professional and respectful. It’s always a pleasure to deal with all the staff at Harmony

Darylee Gordon

While waiting for my 2nd key fob to be programmed for my car, I had 3 salesman who made effort to have a brief conversation. The service people were friendly and efficient. I witnessed a very happy atmosphere.

Allison Leslie

I was profoundly impacted by my experience with the exemplary and professional conduct and courtesy I experienced when I entrusted the care of my mother''s car to the friendly and courteous staff whom alleviated all of my concerns. I was immediately addressed, and I noticed how effective and meticulously Randy orchestrated the management of the team he supervised. Staff went out of their way to break down each diagnostic condition that my mother's car required. They were efficient, and had exemplary product knowledge. The atmosphere was friendly, receptive, and collaborative. They were efficient, and went the extra mile to ensure that they addressed any of my questions in an expedient manner. I wish to acknowledge the entire staff in this compilation. I also was impressed by the atmosphere I witnessed. They have a lovely zen garden when you enter the facility. They are community centered, and support local charity. They were charitable and merciful to me. I highly recommend Harmony Honda. I encourage you to take the time to visit their establishment, and to have the same profoundly positive experience that I did. I hope this is well received. Thank you Harmony Honda! Laurie Leslie

Alyssa Howey

Very helpful staff, made purchasing my new civic hatchback very easy. Garry showed me all the features and even set up the Bluetooth/sync for me. Would definitely recommend visiting if you are looking for a new vehicle.

Steven Steven

My wife went in for service during the COVID time when people were being laid off from work. This company told her she needed unnecessary work when all that should have been done is a scheduled oil change. Very unprofessional to take advantage of people at such a time. We ended up with a huge bill for replacing the differential oil and filters which is not even needed to ever be replaced in the vehicle (according to the manual). This is a two year old vehicle which is driven around town. I spoke with the service manager and he was not interested in correcting any of their mistakes. BEWARE - they will have you pay them for a lot of unnecessary work. There is limited work that needs to be done to keep your warranty in place for your vehicle - they will give you bad advice. Be sure to confirm that they are only doing the work that you have booked in and is required. I felt completely ripped off here. Unfortunately we now need to go elsewhere to get our servicing done. It was confirmed to me that extended warranty will be valid as long as you use qualified mechanics (with receipts) to do the required servicing. After having paid thousands of dollars for an extended warranty, to be billed over $500 for a completely unnecessary differential oil change is completely unacceptable (when I was expecting to just pay for an oil change).

Graeme Sandilands

Very fair & knowledgeable. No high pressure.

Randy Hrynuik

Great service, when you purchase your winter tires/rims from Harmony Honda they swap your tires over for no charge!

Tyler Phillips

Edit: it's been well over a month since Harmony "apologized" on here and we still haventh heard from them. We got our car that we bought from them back from the mechanic in town with a bill for $8100. I guess the 120 point inspection doesn't cover the check engine light that came on the next day after we bought it. We took the car back to the service department 3 days after buying it to have them look at the check engine light issue. But by the time I had gotten there the light had turned off and the service worker told me they couldn't read it if the light wasn't on which I found out is not true. It was a couple months later we found out the cam shaft was broken and had been rubbing a hole in the side of the engine for the last few month which leaked all the oil out. And ruined our new to us car. Thanks Harmony Honda for nothing. They also said they would get in touch with someone but they have made zero attempts. No phone calls no voice mails no missed calls no emails nothing. Bought a used car from harmony. After 4 months of having it find out the engine needs to be replaced. Harmony says we are on are own and there is nothing they can do to help.

Lorne Lyon

Recently booked service for 2016 Honda civic. Young lady named Alexa Maric was service advisor, she was outstanding. Great attitude, knowledge and professional. She should be promoted, they are first class dealership and I highly recommend them. Thanks Alexa

Brandon Kane

I arrived on a Saturday to look at a specific model of Civic. JJ came out right away to greet me and when I explained what I was looking for he found me one in the colour I wanted within 3 days. I didn't feel pressured at all, he just asked questions to make sure I got what I wanted. I'd definitely be back to see him if I needed another car.

T. Gruenenwald

I've been going to Harmony Honda for the last six years. In that time I have dealt almost exclusively with Wolfgang in Service. He has always been prompt, ready to help, and always goes beyond to ensure that everything is done and done …

Susanne Cote

Kyle was an absolute pleasure, knowledgeable, professional and kind. I spoke to him on the phone twice before driving to Kelowna to purchase our car, knowing we were from out of town, he came in to work early to accommodate our schedule. The entire experience from start to finish was easy and stress free. Highly recommend both Kyle and Harmony Honda.

judy S.

Thanks to Marco for his assistance in my recent purchase of a 2018 CR-V Touring. I have just had it about 1 month but so far love it. Marco was great to deal with and would refer friends to him. However, would suggest they not use their vehicle as a trade in. Trade in value for even their own vehicles was less than satisfactory and one could sell privately for more.

Carli Madley

Quinn was very accommodating for us. We live remotely, and he happily arranged a sale mostly at a distance, kept us informed of any new vehicles coming in that we might be interested in, and got us a great deal! The transaction was fast and smooth, and he threw in some great freebies. We LOVE our new van! Thanks Quinn!

Kyra Griffin

The service people were super helpful and did an awesome job with my car! The salesperson who sold me my car was also a huge help! The greatest service I've ever gotten from a dealership

Sun City

My experience with Honda has been exceptional, fantastic customer service and I felt as if I was understood and valued as a customer. Junior (Sun City Auto Parts)

Sabrina Mackay

Great atmosphere for both customers and staff! Definitely Harmony!

Chantal Gervais

Absolutely love these humans! They will bend over backwards to make sure you are happy. I am so lucky to have gotten collin as my sales person! He was amazing and made sure I was 100% happy. Anyone looking for a new or used car ask for collik because he is amazing!!!!

William Cheyne

Took my son's CRV in for service yesterday. Attended to by Kevin who was very pleasant, explained things clearly and thoroughly. As has been my experience previously, service was prompt, courteous and efficient. Highly recommended.

Jordan Salahor

AMAZING SERVICE! I am A commercial vehicle business owner and I have been taking my vehicle to Kevin at harmony for quite some time now, I can't thank Kevin and the crew at harmony enough for the great service they have given me. Not only does Kevin get me in when needed and get work done promptly for my vehicle to have as little down time as possible, but the crew always does top of the class work on my vehicle. I have been in and out of many shops and I can tell when the extra effort and professional workmanship has been done and harmony always follows through on that everytime! Thanks again Kevin for taking such good care of me it is much appreciated!

Greg C

Initial sales experience was great, all information needed provided in a timely manner by Kyle and professional format. Did not love the actual closing experience with the business manager and very rushed insurance person. Also surprised there was no post sale follow up to see how we liked the car and experience.

Norm B

Excellent service as usual. Delivered within the 1 1/2 hours as promised. No surprises.

Gabi Stuessy

Marco was absolutely wonderful, he was knowledgeable and helpful in every way. Definitely treated me like family! 10/10 !

sandi ratcliffe

I first met Jessica Heinrich in 2018 when I was leasing my second Honda Civic. I found her to be knowledgeable and willing to accommodate all question and/or concerns I had. The process went smoothly and I was more than satisfied. July 2020 found me back to lease a newer Honda Civic. I of course asked for Jessica. Once again she ensured the whole process went smoothly. I walked away a satisfied customer with a smile on my face. Thanks Jessica. I fully recommend her services to anyone shopping at Harmony Honda in Kelowna BC. You won't be disappointed.

Karen K

We had great service at Harmony Honda! And we love our CRV! Garry Grouch was an excellent help and was very knowledgeable, friendly, professional and really went out of his way to make sure we got the vehicle that was best suited for us. We came many times and tried out different cars and he was very patient with all our questions. My kids were provided ipads to hang out with while I was busy and were offered snacks and water. We were well taken care of in financing and in the garage too. Everyone was friendly and professional. Quinn Binkley also went above and beyond with his help and made sure we got a great value for our vehicle trade-in and the one we were buying. It was an all around great experience. We've bought through Harmony Honda before and will again!

Karen Warner

Excellent service. Always a pleasant experience. They were able to service my vehicle same day.

Joyce Springate

Excellent service. Much appreciated advise !

Marilyn Rotheisler

Thank you Colin Frantze for being patient and kind through the whole process of buying our CRV. It was a long day but in the end we were happy with our purchase. You have outstanding people skills!

Norman MacKenzie

Yesterday I took my car in for an oil change and winter tire changeover. My tire change is a courtesy as I purchased my tires there but the oil change wasn’t. While waiting for my vehicle I was called in suddenly for for some dental surgery that required medication that had to taken precisely 45 minutes prior to my appointment. I arrived at Harmony to pick up my car and see a couple of people ahead of me and my time was running out to take my medication. I explained this to the gentleman who was checking on the people in the line and asked if we could fast track my checkout. Not only did they do that but I was very surprised to have explained to me that my charges had been waived! You guys rock! I love my Honda Civic and always tell everyone that but I can’t rave enough about the service I get at Harmony Honda too! Thanks again and I was able to my medication on time!

Victoria Campos

Very happy with our new 2020 CRV Black Edition! Thank you Veronica for going above and beyond to make our purchase a great experience!

Marnie Woudwijk

I had a check engine light on. Honda charged me 139.00 to tell me what was wrong. ????. I will not be going back to Honda when my check engine light goes on again. When I phoned another garage to see about getting it fixed there because I didn’t want to pay for another hour of work plus the small part needed they told me they do not charge to run a diagnostic. It seems ridiculous to me!!

Doug Patton

Always excellent service staff… we screwed up our dates and showed up a week late… no problem, they squeezed us in, did the full service and had the car back in a couple of hours. Fantastic service team!

Brenda Wilkinson

I have had good support from Harmony Honda in getting a used vehicle put into good shape for me. In particular, my service advisor Alexa Maric has been great to work with and I have appreciated her people skills! Thanks Alexa!

James Lee

I was looking for a SUV from either Honda or Toyota or Kia. I wasn’t sure which one I wanted. Walking into the Honda dealership a sales person by the name of Andrew Harks greeted me and I explained to him what I was looking for. Andrew was always respectful and professional and the right sense of humor for his profession. Despite his efforts I went with another brand of vehicle only because of leg room issues. I would highly recommend Harmony Honda and Andrew specifically. He doesn’t make car buying a bad experience.

Gerry Frechette

Harmony Honda is a real first class dealership all around. Great personnel, great facility and great product. Highly recommend.

Okanagan Fireblaster

Everything with the sales were great. 5 days after I bought the car the stereo amplifier blew and nobody at the dealership wanted anything to do with me. Cost me 1111.00 out of pocket. Other wise i would give a 5 star

Brad Russell

If you have a Honda then consider yourself lucky to have this dealership right in your back yard. Always helpful and professional when I've been in.

Dwayne Skublen

Excellent Service

Marshall Molelschi

I was very pleased with the service on my Honda Ridgeline. The staff were upfront with the cost, kept me informed throughout the process and there were no surprises at the end. I’m very happy with Harmony Honda and I would not hesitate to highly recommend them.

Bailee Gaetz

We needed to upgrade vehicles for our growing family, and recently purchased a Honda Pilot from Harmony Honda. They have the friendliest staff, so helpful with finding what we needed and making sure we knew everything about the vehicle before we purchased it. I am so happy we chose to go here! I 100000% recommend if you’re looking for a new vehicle. Thanks again to Joseph + Cord for helping us out! Such a fun, stress free experience.

Danielle Lavoie

Desperately needed a economical car last minute, and Jessica and Kevin were able to get me what I wanted, with the terms I wanted, and with a warranty! Despite the fact I was buying the cheapest thing on the lot, the service was top notch, and I was in my new car within an hour and a half of stepping on the lot.

Hunter Simson

I purchased $45.000 vehicle from Harmony Honda plus a $2800 extended warranty, 6 month after my purchase we had an issue, went back to harmony to have the issue repaired, the same issue occurred 3 additional times, the last time I complained about it, the service manager said we can't repair it, I was then turned over to the sales manager who said I should just purchase a new vehicle the issue would go away. That option would have cost me and additional $10,000 over the term, no one was the lease bit concerned about me and my issue and for that matter the extra expense I would have to commit to this, I find this extremely un-professional and I would not recommend Harmony Honda to any one locking to purchase a new vehicle. Again, a very very disappointing experience HS Kelowna

Erin Podmorow

Bought my Honda CR-V just recently at Harmony Honda and dealt with Garry ( Grouch ) Grochowich. Not a grouch at all, quite the opposite! He was not a pushy salesman and made me feel comfortable through the process. I had been to several dealerships at that point and was feeling pretty anxious about dealing with another salesman. Not the case with Garry! I love my Honda and I will be happy to deal with Harmony for the duration of owning my vehicle.

Mike Oh

This past weekend I bought a new Honda. My third Honda and I love it! Everyone was so good to deal with, and made spending the money so worth it! Thank you everyone at Harmony Honda!

Chris Burke

Found the perfect car for my son. Great customer service without feeling pressured. Thanks Kyle and Niki.

b b

Very happy with the service I recieved at Harmony Honda! Marco in sales was an absolute pleasure to deal with. I instantly felt comfortable the moment I met him. He made the whole experience super easy and stress free. He is amazing at his job. Being a single woman going into a dealership, I was really blown away how unlike they are to any other dealership in Kelowna. You guys are great - keep up the good service and professionalism. I highly recommend- especially Marco!!! Thanks guys! Loving my new car as well. Brandi

Noah Dollinger

This was my first experience getting a car at a dealership. I had a ton of nerves, but Garry was amazing and took care of me and my wife so well. He did everything he could to calm us down, and find us the perfect vehicle. Claire in the finance department was amazing and showed so much compassion and real care for the situation we were in. I couldn't recommend this team enough. Thank you all for all you do!

Flyer Book

The service department is disaster! Two weeks ago My girlfriend took her vehicle there and they gave her a oil change sticker like the old cars. They even don't have enough knowledge about the Honda technology. They give people these stickers to force them to change their oil sooner than the time that they should do. Also, they told her to do the deferential oil change however the maintenance number 6 didn't come up. My girlfriend thought it is a part of service. People who change their oil should be careful that sometimes they don't use enough oil during the oil change. Please check the engine oil after each service. After each service, check everything that they said they checked. Sometimes they just do the paperwork without doing the work. If you have have plan to travel to Vancouver or Calgary, do your services there and don't waste your money and don't trust to Harmony Honda. We have some friends who have Honda vehicles and they have exactly the same opinions. We have plan to call Honda customer service and report that how harmony abuse the customers. Please respect to your time and money and don't waste them there.

Rob Mach

Excellent service. Shuttles were right on time price was exactly what was quoted and afee extras wete given car works better than ever .A well run Dealership Good Show

Chris De Vries

My visit to Harmony was pleasant and stress free. They kept there word with no hassle or changes. Was a super easy stress free deal

J Douglas

Good experience all around. Mechanic fixed an issue that two other shops did not diagnosed properly. Also purchased a vehicle from sales and and got a fair price as well as great service.

oleksandr oborotov

I would like to express my special gratitude to Wayne Marriot at the dealership. I have had a truly great experience buying a car. Wayne helped me through the process. Wayne is a great mediator between the customer and the dealership. If I buy another car from Honda, I am going to Wayne.

Amit Singla

I bought honda civic last year. I got problem in windshield camera after couple of months later. No doubt they Replace the camera. But after that car wipers make noise when its run. it sounds like they are drag. It was a brand new car so i was not expecting that wiper will drag very soon. So i am not satisfied with the Honda.

Ian Banks

I was welcomed and checked in quickly. I felt expected and welcome even as a first time client. Some additional service issues were pointed out promptly and the hood latch recall work and other approved service was completed very promptly. Quick and easy.

lawrence lyon

After purchasing many vehicles over the years, we must say that this has been the best buying experience we have ever had. Kudos to Harmony Honda! The staff including, Bill and Garry our Salesmen were very helpful and knowledgeable, it made our decision easy. The comfort level in the dealership allows you to enjoy the great buying experience without any pressure. David the business manger is first class, again no pressure. Harmony Honda could be the poster child on how a Dealership should be run. We are a customer for life, and will tell all our friends the same. Thanks again for a great experience, it was a breath of fresh air.

Cory Conner

Service was on time and right. Thank you.

Tara Stewart

Great personalized service! Jeff takes all the extra time and effort to really know his clients and their needs.

Alexa Wyatt

Amazing service! Had a great experience buying my first vehicle! Max at Harmony Honda is spectacular! Very honest and knowledgeable. Definitely not your typical car salesman! I didn't once feel pressured or unsure of my decision. He made our experience! 10/10 would recommend him! Thankyou Max!!

Sabina Andrigo

Kyle is a fantastic salesperson, he made the buying experience very special for me and made sure I was comfortable throughout. Highly recommend both Kyle & Harmony Honda!

Malcolm Roberts

Car that I wanted, I had completed all my reviews of the vehicle, went into the Honda dealer and had a good experience in completing the purchase. The car, a used Mercedes, has proven to be a great buy and I would certainly recommend the Honda dealership as a place to check out if you are in the market for a vehicle.

Gordon & Camilla Younghusband

Harmony Honda's sales representative, Jessica Heinrich, made the purchase experience as pleasant as possible for this type of stressful event. She was not pushy or aggressive but was quickly able to answer any question we had and gave us all the time we needed. Not the typical 'used car salesman' we've met in the past. The person who valued our trade was very straight forward, telling us what they expected to sell it for and what markup they expected. The trade-in value met our expectations. All in all not fun but better than past experience.

amandaejkuchma

We are so pleased with the service at Harmony Honda! Garry Grochowich was not only friendly, but knowledgeable, helpful and honest! Couldn't ask for more from a car salesman!!! Monica from their finance department made went above and beyond to get us into our awesome new HRV! Thank you Harmony Honda for your superb service! You made it easy when others did not!!! ????❤️

Mitch Wolbert

Came all the way from Winnipeg Manitoba to Purchase a car from Harmony Honda! The sales consultant greg was more then welcoming and helpful through the whole process! I would strongly recommend visiting Greg if your ever looking to buy a vehicle! Mitch Wolbert

Mark Bauerlein

I have to say today was most likely one of my best days at your service department even though most of my visits are great! Thanks to Mathew and Alistair for great service and speedy processing of my vehicle while I waited. Hats off guys!

Sandra Chsse

The service department is so friendly and do a great job on my car

Susan Currie

Excellent service and support for my recent 2021 CRV purchase. Garry G. has been of great assistance throughout, highly recommend!

Harry Hohmann

Very friendly and helpful staff. I would recommend them.

Bertha Ljuden

Personnel were efficient and polite

Dan & Jeannette McLachlan

What a top notch experience ????. Garry Grochowich took time, care and attention to what is was looking for. As it was quite early in my search for a bucket list sporty zippy small car, I was back to the dealership 3 or 4 times. Test drove Mustang and Mercedes-Benz and watched for inventory changes, After taking the little Beamer out, I was in love with the speed, handling and zip. With a few possible seat issues, Garry arranged a lengthier test drive for me, never once felt pushed just supported to be sure I was making the right decision for me. I left the dealership with a 2018 BMW M240I and a huge smile on face. Loving the rumble. I would also like to thank Greg, a fellow salesperson who always cheerfully acknowledged me when I came in to the dealership if Garry wasn't ready, provided water and chats and always called me by name after our initial meeting. So thank you gentlemen.

g stickland

Always great service!

Kenneth Koshman

Great experience buying my wife her Christmas present.

stacey macisaac

I just bought a Honda pilot touring in December and right away the service department gentlemen helping me named Kevin asked me if I was going to be doing any highway driving. I totally forgot I had a few trips to vernon over the next few days. Kevin had new studded tires and rims ready for install the next day. It was really nice for a lady to be able to go into a service center and not feel intimidated or be talked down too. I will be calling in for Kevin when my tires need to be changed and I'm due for service. I highly recommend him

Cindy Larden

I am very happy with the car I purchased from here. Kyle and the rest of the team were very helpful throughout the sales process.

george buse

Was surprised with a disc brake cleaning. When I asked the agent said they needed to check the back of the pads. I’m really disappointed in Harmony, who have been very good over the years but I’m not going to use them if I can’t trust them. I will use a service who isn’t trying to scam me for service I don’t need.

Jennie Vanderneut

Many thanks to Julie and Wes for an excellent buying experience! Since I know very little about cars I felt as though I was walking into foreign territory but there was actually nothing to worry about; from the test drive to the sale to the delivery (including insurance) it was all very well organized, transparent and friendly. And they sell a great product, love my new CRV.

Katie Berg

**First time buyer** The staff at Harmony Honda made it very easy for me to make a very big decision of buying my first car. Not only did a I get a great deal but Monica and Marco made sure I got everything I wanted and needed at a fair price. They were patient with me through all my questions and nervousness, and explained everything very thoroughly, putting my mind at ease. I feel very assured I made a good decision, and could not be happier with my Honda. Thank you, Thank you!!

Angie

I had prepared myself for the typical barter battle I experienced at the last place I bought a car. I was pleasantly surprised that it wasn't necessary. Marco and the team went above and beyond. No pressure, friendly, honest. Would 100% recommend buying from Harmony Honda again!

jurich escabarte

I bought my first car from Harmony Honda. I had a very positive experience every time, excellent service from all the staff. Colin and Laura explained well all that I needed to know. 100% highly recommended.

Kathleen McRae

Friendly, knowledgeable, accommodating,.

gary bonner

Went for parts. I was the only one there. Ignored for about 20 minutes They were good at taking phone calls and making sure they made no eye contact with me. Lucky for me there was another dealer in Vernon

Sid E

I received excellent sales service from both Emmett and Julie when I bought a vehicle recently. They were both helpful and followed up promptly with any answers and other support. I would highly recommend Harmony Honda.

Graham French

Disappointed with the Service at Harmony Honda today. 2 weeks ago I made an appointment at Harmony Honda to have my tires switched from Summers to Winters. My winters are on a separate set of rims, so this is a fairly easy job to complete, but I have it done at the dealership so that my tire sensors work. Today I arrived on time for my appointment. I was advised it would take an hour to an hour and a half to complete the job. I sat in the waiting room for an hour and a half, with no updates on my vehicle. At an hour and a half I went to ask about when the vehicle would be done. At this time I was told they had not even started my service, and it would be another hour. Unfortunately I could not waste another hour sitting around, so I was given back my vehicle with summer tires on it.

Ryan

I had the pleasure of buying a car from JJ at this dealership. He was extremely professional and kind. JJ went above and beyond to make sure I left the dealership happy with my new car!

Brian Los

WOW, what a great team. Our Honda Odyssey broke down just 2 blocks from the dealership on a Sunday afternoon after travelling in from Edmonton to spend 2 weeks in Peachland. We limped into the parking lot and left the keys and a note in …

Matheus Dias Lopes

I’m very happy with the great service I received from Honda Harmony.

B Smith

Friendly and efficient service

Nancy Martin

Soon after our arrival on your car lot, Jessica Heinrich approached us and inquired if we required any service etc. We were very pleased with her manner and assistance. She found a preowned Honda CRV on the lot for us and was very helpful throughout the process of purchasing the vehicle. We have been very happy with our purchase. Jessica was very pleasant to deal with,. knowledgeable regarding the Honda vehicle and very efficient throughout the purchase.

dave bogardt

My wife and I just bought a 2014 Honda Civic from Harmony Honda. We found the whole experience to be a pleasant one. The staff were very friendly and helpful. When we arrived Cameron Hazell met us as prearranged and offered us a bottle …

renata irvine

We had an excellent experience with Garry Grouchowich! Garry was amazing to work with, he was very responsive, trustworthy and went above and beyond with any questions or special requests we had! The experience was so comfortable and pressure free, we quickly realized there was no reason to shop further. Absolutely without a doubt the best around! Thanks so much Garry!

Yasamanl

No idea about cars, etc, but even if you want to check a price or look at a car briefly, will take at least 2 hours ????????‍♀️

Cindy Walsh

Thank you Harmony Honda for getting me on the road again. This was a stressful situation and I greatly appreciate going above and beyond to resolve it!

Ashley Babics

Great experience from beginning to end! My partner and I were new to the process and all of the staff took the time to guide us and answer all of our many questions! Our sales associate, Jessica Heinrich, was particularly helpful and super friendly. She immediately set us at ease and made the entire process very comfortable. I would definitely purchase my next car from Harmony Honda and would love to work with Jessica again!

Doug Patrick

I brought my 2019 Ridgeline in for service last week. I also wanted to get information on extending my lease a month. Both Jeff.. the service manager, and Nicki who was in Finance, helped me out tremendously. They went above and beyond to ensure I was happy and satisfied. I would have no hesitation in recommending Harmony Honda to my friends and family. Good job!

Charlotte Wolf

Loving my new Honda Fit with all the bells and whistles! Sales person Jessica Heinrich was able to answer my questions and demonstrate the features on the new car. Thanks to all the staff at Harmony Honda who helped with this transaction.

Dayna Broderick

Kevan(finance), and Joseph (sales) are AMAZING!! We were going to buy our new Honda CR-V EX in Penticton, and I wasn't pleased with our interactions. The woman in finance only asked Honda Canada to approve us. We waited from 9:30-3:30, no call. After me calling them twice, they finally called back at 4:00 saying we weren't approved. So, I called Harmony Honda, and within 30mins we were pre-approved! We purchased our new vehicle as a result of a car accident, so there was a lot to sort out to be able to finalize the purchase. Kevan kept me informed, answered questions,and came up with solutions via email, and phone calls for over a week! When it was time to go and pick it up I arrived at 5:30 (they close at 6), and Kevan, Joseph, and the insurance broker stayed late to accommodate us. Everyone was happy, there was no pressure, and we had fun! Thank you so much for going above and beyond what I had expected! Buying a car should be exciting... Harmony Honda absolutely created a joyful, exciting experience for us!

Kelsey Scott

Highly recommend this dealership! I was really dreading the process of buying a new car but everyone there made it a great experience! Dan and the rest of the team helped me find the exact car I was looking for with no pressure or trying to sell me on something I didn’t need! Thank you to everyone who helped me and Zoey (my dog!) find our perfect new ride!

Renae Lane

I bought a 2019 Honda CRV from Grouch at Harmony Honda. I was so impressed with the entire experience from start to finish and am loving my new vehicle. Quinn was also very helpful in pointing me in the right direction. I would highly recommend buying from Harmony Honda!

A. Kabatoff

The services department is amazing... I had a family emergency and ended up driving to see Kelowna in the middle of the night.. when I arrived my brakes where all messed up.. I called Honda that morning and they got me in right away and where so caring... If I lived in Kelowna I would not go anywhere else to have my car serviced... From the bottom of my heart thank you

paul theriault

Had an excellent experience with Tyler Love at Harmony Honda. There was issues of any kind . Service was excellent. Would have no issues going back to Tyler for another Vehicle !!!

Alana Schatz

Today we purchased a pre owned vehicle for my mom. The process was easy and efficient. Justin was a big help and made the buying process a breeze.This is the 3rd purchase we have made through this dealership because of their amazing stock inventory. We even got to drive away in our new vehicle the same day. Thank you Harmony Honda for making this an easy purchase for my disabled mom. Alana

Sara Smith

All I can say is "WOW" My New CR-V is so awesome!!!! I almost bought a Rav , but was shown why the CR-V was so much better! Thank you Garry and Wes for such great service! I will send all my friends and family your direction when they need a new car,

Clair Smith

Excellent customer winter tire change services. Fancy coffee machine cappuccino, latte & water & tea provided while waiting or private car service if you want to go to the mall to kill time

Albert de villiers

This Honda service this week was the first time for me that I felt Honda was organized and prepared for my appointment. The staff were friendly and ready for me. There was no confusion. Wow good job Honda staff!

Vanessa MacLennan

I bought my SUV this summer from Kyle at Harmony Honda He was really patient and I felt well looked after. Love my car and my experience.

Blank BlankBlank

JJ Arink helped me in purchasing a new Pilot. He was friendly, easy to talk to, and went above and beyond to find any answer to my questions, including accommodating my needs. I highly recommend this salesman and would gladly do business with him again!

Jack MacLeod

I had a great experience buying my 2021 CRV from Wayne at Harmony Honda. He wasn't pushy, and was very helpful and honest. The rest of the staff in financing and the insurance department were great as well.

Mike Matuch

Greg was very helpful throughout the entire process with us!

Tanza Voth

Great service!!! Aaron did a wonderful job explaining the services completed and what service would be coming up next. I used the shuttle for the first time and Michel was friendly and efficient. Car maintenance can cause me a lot of stress but Harmony Honda makes sure I feel at ease with their open communication.

Frank Stariha

The service from our sales rep Kyle McKenna was exemplary. He proved to be thorough, knowledgeable, and kept in touch during the protracted delivery process because it was a factory order. And continues to do so. Most important, he listened to our questions and concerns. Full marks!!! ... and we are thrilled with our Ridgeline!.

tami curtis

Very helpful, and always pleasant

Del Kohnke

We had intended on purchasing a different brand altogether initially. We had arranged a tentative deal but wanted to check in with Harmony Honda before we committed. While I think both models fit our needs nicely, the service we received even prior to being a client spoke volumes. We were introduced to Garry Growowich as our sales rep and were very impressed. Gary is very personable and thorough in his approach which was more than what we were feeling with the other dealership. It has been nearly a year since our purchase and Harmony Honda and Gary specifically have been great at checking in with us and making sure we are still happy. It’s nice when you go in and they know you and your spouse in a first name basis and take care of whatever you need. Strongly recommend Gary!

S T

I had efficient and excellent service at Honda Harmony. The service was exceptional from receiving my car, shuttle ride home and completion on time.

Dan Wowk

Had an oil change yesterday. Waited 3 weeks for the appointment. Arrived on time to be told the shop was running behind "a little". My oil change would be 1 to 1 1/2 hrs. It took 2 hours...2 hours for an oil change !! ?? This is not the first time. Absolutely ridiculous. I go there because they are the dealership but I will seriously consider taking my business elsewhere. If an appointment is booked there should be no delays.

H R

Wayne and Wes gave me such a great deal I could not say no! It was well worth the drive to Harmony Honda! So glad I went with the CR-V.

Nicole Major

I would like to deeply and sincerely thank Garry Grochowich and the whole Harmony Honda team for the very best car buying experience ever! Garry was referred to me by a family friend who said I could not go wrong with the great service that Garry has always provided him. Boy, was he right! I cannot overstate the care and consideration that Garry provided me. Honest, upfront, no hidden fees like they state and all in all a fun adventure for such a daunting task (I always heard rumors of not so honest car salesmen) but Garry put me at ease right away and it was a seamless buy. I Love my new to me Acura and I Love having an honest and caring person and company on my side. Kudos Garry! :):):)

b taylor

It was time to buy a new vehicle and this time I decided to buy an HRV AWD from Harmony Honda. It was a great experience. I was greeted by Greg Giblin a Sales Advisor who took the time to show me several cars and explain all the features. After a great test drive, I was hooked. I was pleased with the price so was directed to the sales manager who was very informative. It was a plesant, and positive experience and can't wait to enjoy my new Honda!!! Thanks so much!!

Judy Manion

I WAS VERY PLEASED WITH BUYING A USED CAR AT HARMONY HONDA. THEY MADE SURE IT WAS IN TOP SHAPE. IAN OUR SALES PERSON WAS VERY INFORMATIVE LETTING US SENIORS KNOW EVERYTHING ABOUT THE VEHICLE. IAN WAS VERY GOOD AND NOT PUSHY AS I WOULD DEFINATELY GO BACK TO HIM FOR MY SALESMAN AND LET ANYBODY ELSE KNOW THE GOOD EXPERIENCE. THANKYOU JUDY AND TOM MANION

Di Akehurst

Always a friendly & positive experience with their service team. I never trust my Fit to anyone else.

chelsea sousa

Great place to do business. We appreciated everything Quinn did for us. He went above and beyond !

Charlene Feindell

Well worth the 45 minute drive you feel welcome as soon as you come in all the staff are friendly and they keep you update the whole time about your vehicle. I love bring my car here and trust it will be well taken care of :)

Alex Sinnes

I recently purchased a 2009 Accord, The salesman at Harmony Honda took me for a test drive, showed me around the car, and gave me a pretty good deal on a very sporty car. If you are looking for great customer service and, very competitively priced vehicles, this is the place to be, Just ask for Emmet, he’s one of the best, great customer relations skills.

Dimitrios Andrich

Always friendly and great customer service. Never get the feeling of being “pushed” to get services done, just letting the customer know what is recommended and what price that will be with out and hidden costs.

Neil Harley

We recently purchased a new CR-V from Harmony Honda in Kelowna, BC. and we absolutely love it! We found all of the staff were excellent - friendly and very helpful. The whole process was very easy and there was no pressure at all. In particular Colin Frantze was really great! I would gladly recommend him and Harmony Honda to anyone who asks. Thanks Colin!!

JH Richards

We greatly appreciate the help we received from Quinn and his staff in dealing with a stain problem we had on the seats of our 2018 Clarity. Our experience in purchasing this vehicle and the follow-up care shows that Harmony Honda really values their customers. Thank you! Joanne, Castlegar