Reviews of August Mazda (Car Concessionaire)

John Sereda

This is my 2nd CX9 because it's an SUV that is actually fun to drive. Added to that, the service at August always goes as planned, and everyone there is a pleasure to deal with.

Martin Goshulak

Turns out sometimes the guy making you wait is doing nothing but warming his seat.

Dustin Hyatt

We bought a new car here in 2013 and have been taking it there for services since. Very nice staff, and even through the transition to August Mazda (from Kelowna Motors) the good service has continued.

dhluchy

Great service as usual.

Jack B

Along the way, the staff worked with me. In the end, I got a good vehicle at a good price.

Garry Chernenko

Great experience purchasing our new CX-5. Thanks to Kendal, the sales advisor, and the rest of the staff for their patience and accommodating our needs. Kendal was always there with sensible options and no sales pressure.

Lynda L Lock

Terrific staff and great service.

Wayne Kubasek

Taken in on time and done on time .With a car wash.

Alan Nichols

This it the dealership where i purchased my Mazda and have it serviced.

Barb Cavanagh

Sheri in Sales and the Admin staff were wonderful to deal with. Friendly, courteous and knowledgeable, I was very pleased with the customer service and my new ride!

Taeg P

Larry helped me find the perfect vehicle in my price range that suits all my needs perfectly. Went out of his way to make sure I went home happy! Really loving my CX7 so far!

Savanna Blais

Amazing customer service! My old car was stolen and the team at August Mazda made the process of getting another vehicle so easy. Larry, Mathew, and Melissa were all so kind and easy going. When my cheque from the insurance company took longer than expected they easily extended their timeline to make my down payment. When life gives you lemons, buy a Mazda!

Jonahdel Gallemit

Overall experience 4.33 Stars (rounded down) - Overall I would recommend this place. Buying Experience 5/5 - Jerry and Kelli were incredibly helpful with answering questions and that made me do a 400km roadtrip to buy a car from this dealership. Service Experience 3/5 - This is tied to the services performed when buying a used car. The headlights were not working which we discovered while driving down Coquihalla. It was later found that the headlights were missing a fuse. Check Engine Light came on 10 minutes after driving the car off the lot. We brought it back and was told they knew about it, changed a part, it came on again and then deleted itself. Not sure if they checked more thoroughly after that. After Sales Experience 5/5 - I informed Jerry of the problem, the GM got involved and they supported me to get everything back up to snuff.

marie cameron

Wonderful experience buying a vehicle from August Mazda! The best customer service, taking into consideration all of my needs for a car. The sales department, financing department, and insurance were all top notch! Thank you!

Corey Goebel

August Mazda is the best car dealership, in my experience that I have ever seen! They know how to treat a customer in a way that is over and above what one might reasonably expect that has me come away from them delighted. They are respectful, explain things well, and perhaps most importantly do not over charge, or aren’t dishonest. In fact, I have on more than one occasion brought my car into the service department to have them look at something that I thought might be a mechanical concern. It turned out both times to not be a problem, but the service department didn’t charge me a dime even for their time, and my car wasn’t even under warranty! On top of that they washed it, which they do if they have time, and they almost always do. If your thinking of buying a car ask for Steve Parfett, he will defiantly look after you with no pressure! Highly Recommended! Thank you August Mazda!

brent marshall

Had the best experience buying a new Mazda here! They were so helpful and welcoming! Best car buying experience in my life!

Maggie New

Purchased my car from this dealership first time. I think l got a fair deal and Larry was a pleasure to deal with!

Peter Haslock

I found my car online, reached out and spoke with Randy. He was very helpful and accommodating. The car was all shined up and ready to go when I got there making the whole process seamless and painless. The atmosphere at the dealership is very relaxing and comfortable and everyone knows what they're there for.

Paul Clark

Very good help with ordering and receiving a new vehicle. Everything was explained well and turned out as expected.

Vivian Evans

Would be a 5 if the car had truly been detailed before we picked it up after buying it. There were streaks on the inside of the windshield and on the review mirrors.

parmjit parhar

Love this place. We just bought car staff were so nice

Carmen M.

omg Larry is awesome. very informed and well intentioned. go here!!

Dylan Tyre

Warranty was made to sound like it was provided by them, but is actually a third party. Stopped responding to me when I asked questions about getting service/checkups done elsewhere. Good service before you buy, poor after.

Kelowna Cell Repair

My friend purchased a new vehicle however I was with him through the whole experience. Super impressed with everyone there. 5 Stars for sure!!!

Shaun Woodruff

Great staff. Always get the work done quickly and quite well. I Never leave feeling like I don't understand what was done or why.

Derek Joel

Doug was an absolute pleasure to deal with. I will be buying another 3 or CX-3 for my wife next year once her old one is completely payed off and we will be going right back to see Doug at August. Low pressure laid back environment of the dealership added to it aswell. Best car buying experience I’ve had so far.

Ken - Wendy Hague

We went to August Mazda in Kelowna to check out a previously owned 2019 CX5 Turbo on Dec 27, 2021 but ended up buying a new 2021-5 CX5.5 - GT model after test driving both to them. Drexler, our sales rep, did a fantastic job providing all the pros and cons of each option plus doing an in-depth financial estimate for us. Once we selected the new vehicle, the staff bent over backwards to have it ready for us four days later with winter tires installed plus several more options that we selected. From start to finish, it was a pleasure dealing with such professional people at August Mazda

Ashley Neuls

Great service every time.

josh ruda

Would like to thank Larry for all of his help showing me around the awesome new dealership and choosing my mazda 3!

Colin Peters

Very nice staff. And a amazing refreshment center. For all customers to enjoy on a hot day. That put them over the top for me.I know its small, but they had a variey of free juices. Not just water. Im a sugar nut, so that made my day. And it was a HOT one. Thanks Mazda.

Matt Scaife

Awesome

Tysen Cooke

Couldn't ask for a better experience with James. extremely knowledgeable and social parts guy! give this man a trophy

Peter Schrama

Top notch experience as always.

Ron McNerney

Great attentive staff, friendly service and really good looking cars.

Darian Newman

If you are looking into Mazda, this is the place to do so. I have never experienced a dealership that is so welcoming and relaxed. No pressures and may i say this was my boyfriend and i's first time buying a new vehicle and it couldn't of gone better. Highly recommend Randy from sales!

David Smith

August Mazda is fantastic - these are real people who want to help find the right fit for you. I've had my Mazda a little over a year, and their service department is wonderful to deal with. Bonus points - their license plate holders defy the industry standard of complete ignorance of what looks nice and are super cool looking. So that's pretty neat.

Ashley Mason

By far the best dealership out there!! Customer service is absolutely amazing and every single person is very kind.

jr l

We just purchased our new 2021.5 CX 9 signature series with the blackout pkg. Very pleased impressed and overly satisfied with the entire process from the initial online inquiry to the meeting with our salesman Drexler. Drexler is very professional, goes above and beyond to be sure your well informed, taken care of and satisfied with your purchase. Melissa the finance specialist is an amazing professional who takes the time to make the process seamless, timely and well informed. From the beginning of the process to the delivery everything was and is superior and far above any other dealer has done. Job well done Drexler, Melissa, and the entire team at August Mazda. I highly recommend going to see this team if you want a superior experience and highly qualified team to make buying experience the best you will ever have.

Andrew Richards

Great place, friendly staff. I always enjoy getting service done there.

Laura O'Reilly

We always get great customer service & no pressure sales here.

Keith Griechen

I bought a Mazda from August Mazda 6 years ago and from the sales experience with Steve Parfitt to the service dept I absolutely recommend this dealership to anyone looking for a new or used car.

Mike R.

Service before purchasing a vehicle isn't too concern, it's after service ....

Lander Kedaro

Best dealership I've ever been to

Lloyd Taverner

I have purchased FOUR vehicles from August Mazda and each time I've dealt with the same Sales Person Steve Parfitt. Steve was outstanding - the guy just knows his stuff!! He wasn't pushy and was fun to work with. Steve has sold cars to my wife and children and isn't that "must buy now" guy. I would highly recommend Steve @ August Mazda. The Manager Rick - same thing..outstanding...Kelly in the Business office....outstanding! Great store...great product!! Thanks August Mazda fro my entire family!! Lloyd & Christin Taverner

Emma Koga

Thank you so much to August Mazda for my new CX-5. Steve was so kind, knowledgeable, and professional in helping me choose my new vehicle! He checked in on me the day after I bought it to make sure everything was going great and to see if I had any questions. Thanks again, Steve! I appreciate it. :)

Donald Nguyen

I'm generally content with these guys. They've handled my warranty items without issues. They do the services I ask for. They give me a ride to and from the office. The one time I forgot to tell them not to wash my car, I did not notice any swirls on the paint. Although I have since put a permanent no wash status on my car, they do seem to have a fairly competent detailer who will wash your car with care.

Renee Antonopoulos

I Love my new Mazda CX5, so happy to have it, it drives like a dream my first was a Mazda 3 sedan and now upgraded and both Vehicles I had help from Sheri Dickson and she is absolutely the best, I am so glad I went back to purchase another Mazda fro. Sheri. All the staff there are very friendly and so helpful. Kelly was also very helpful and so great to deal with. Maddie was also s ok helpful whilenshowimg me how things work on my suv. It was such a amazing experience I am a Mazda girl for life thanks to all of you at August Mazda. ???????????????? So love this BABY

Sunny Marshall

First rate experience dealing with Sheri. Polite, professional, organized. She knew the product and could answer questions knowledgeably. Thank you Sheri for a smooth experience.

Sarah S

Staff have always been very efficient and attentive when servicing my original Mazda here for the last ten years and also during my recent new vehicle purchase from this dealership. Any post-servicing issues I’ve had in the past have been handled very tactfully and responsibly by staff, and I’ve been provided clear repair explanations without the condescending way many women like me are used to (I do have a solid understanding of vehicle mechanics and operation so despise when treated like I know nothing about cars by so many other garages). Repair suggestions have been clear and honest; I’ve never been taken advantage of like other garages have attempted with me. There are some really valuable employees at this Mazda (Jason, hands down, is phenomenal in his approach and professionalism). I will likely be a Mazda owner for life based on the quality vehicles along with the quality care from AugustMazda. Highly recommend.

Adrianna T

Awesome

Ronald giesbrecht

Great service, had the car ready sooner than expected.

Zuda

Larry was very helpful in getting me into my new 2018 Mazda 3 GT. i want to thank all the staff at august mazda for helping point me in the direction of a new car!-Josh

Elizabeth Craft

Kelowna Motors was great when I was buyong my Mazda 3 sport and all the times I have gone in for maintenance afterwards. Their staff are kind and welcoming and the atmosphere is fantastic! Thank you to all the staff :)

Nicolas Dupuy

Fantastic service. Took me in on short notice. Very professional and timely delivering service. Will recommend!

Sarah Eades

Had an absolutely fantastic experience from dropping off the keys to picking up my vehicle. The staff were all kind & very knowledgeable. My vehicle was absolutely spotless when I brought it home. Thank you August Mazda, this will be the only place I'll be bringing my vehcile to.

Ed Kruger

Bought 2010 mazda mx5gt

Graham Whyte

Very good friendly service. Bought a used car and they really go through and fix everything so that it's ready to drive. I highly recommend the August Mazda experience!

Klaus Hassel

Pleasant staff..dealing with minor problem

Nadeem P

I have been shopping around for an MX-5 for a couple months. Living out in the lower mainland, there are plenty of Mazda dealerships but none come close to the customer service I had received in Kelowna. Purchased my car from Sheri back in August. Couldn't have had a better experience with the friendly sales staff, and sales manager, Matt. *One complaint would be that the girl who works in the service department is extremely rude.

Whitney Marie Ball

The whole team is fantastic! They are kind, informative and all around good people. I felt like they went above and beyond to assist me in what I was looking for and at the budget I had. I am very, very happy and am pleased to being looked after by August Mazda for the next several years.

Jade A

Continuously impressed with the level of service at August Mazda. They’ve really got it figured out.

John Hans

Sheri Dickson knows her stuff. Experienced, knowledgeable and professional.

Eric Formo

First of all, I had my mind set on buying a Toyota, but I didn't because of the experience provided by the Mazda dealership. From the moment we stepped in to signing the papers everything was straight forward and not pushy. Great people.

Chris Burns

We just picked up our 3rd CX-5 from August Mazda last week. Once again the sales experience was awesome. The staff is not only friendly but very professional. Thanks for the great service! We'll be back in another three years for our 4th Mazda.

Josh Nicholson

Ask for Steve. If he's there all your worries are gone lol

Genevieve

I always trust August Mazda with their care and servicing of my car. They are flexible to my availability and honest with their work. I always need a ride from Paul to pick me up or drop me off, he is kind and a great communicator. Jason at the front is always social and chatty and takes the time to get to know me. Would trust again and will continue to use their services.

Warren Woodward

We have brought or friends here purchased here recently (2016 Subaru WRX) and this place is hands down the best deal ship to deal with. The quality of the sales staff is AAA and not to take away from sales but the service department and parts counter give amazing service. I don't mind saying that dealing with many many different dealerships that these people go the extra mile on quality care and respect. There not afraid to listen and will never make you feel like you don't know what your talking about even if you don't ????????. Thank you to all the Mazda staff for everything you have done for my Family friend's and my self cheers ????.

Robyn Ummard

No pressure sale, they allowed the vehicle to sell itself. Doug was a pleasure to deal with and had information waiting when I came back from my test drive. I wasn't left waiting for long periods of time to get the information that I need. Thank you August Mazda.

Emily van Gils

Never had any issues here! I was in with a friend when she was shopping and the entire experience was a delight. Everybody was really friendly and went through everything in detail, but most of all they were NOT pushy which is something I really don't like in a dealership.

Mike Speckman

Excellent experience with Kelowna Motors. Greeted by a friendly and engaging sales staff, we received help from a couple salesmen who made us feel like we weren't just another sale. Not pushy, they didn't try to upsell us into something that would have been a stretch for our budget, and gave us a very fair trade-in value for our van. After finding the right vehicle for us, a pre-owned SUV, we were given peace of mind with the vehicle service report, CarProof report, and the dealership took care of a few issues we had prior to delivery. The delivery process was quick, thorough, and ultimately we felt we were dealing with honest people who had our best interests in mind. Thanks for making what is usually a stressful experience into a memorable one - for all the right reasons!

Harman Preet

it was great experience with larry...i just love my car...thankyou

Hailey Froese

Very professional. I dealt with Steve Parfitt and he was very knowledgeable and helpful. Would highly recommend him for helping anyone find their next vehicle!

Mike Acton

Just arrived home after picking up my 2016 Mazda 6 GT. The buying experience here was the best I've had in a car dealership. Drexler was a great guy to deal with, as was Matthew. There was no pressure, all my questions were answered quickly, without issue, and they went out of their way to bring up the car from the coast. You could tell that Drexler not only loves cars, but loves Mazdas. Thanks for hooking me up with exactly what I wanted in a vehicle!

Leonard Hunt

best dealership in town. honest and very reliable.

Nick Bierma

Excellent service, knowledgeable and professional. Great staff.

katherine quibell

They dont have enough Mazda miata on their lot this car is high on demand

Martin Glay

Fantastic service manager and friendly staff!

Paul Butvila

Larry Dodds has been amazing tending to my issues, and responding right away. Kellie Hall is a breath of fresh air in dealing with the financing....Overall a great place to buy new or pre owned vehicle. I have also bought from August Luxury Motorcars and have received the same " family" attention....

Caitlin Slavik

Brought my car in for regular maintenance and they made sure it was a painless experience. They consistently provide excellent customer service.

Cole Stanbra

Thank you Larry and all the friendly staff at August Mazda. You are a fantastic team! I love my new vehicle! ????

Amber Joudoin

Always such a great experience. Staff are awesome and always go the extra mile. My business feels appreciated. Thank you!!

Sara Spencer

Great service all around - thanks !

TENTalk With Elara & Pa

We would highly recommend Doug as a sales person! He just put us in our second Mazda CX-5 and can tell you he is a very awesome, low pressure, cares about his customer kind of guy. If you are looking for a new vehicle or lease, Doug at Mazda is your guy!

Tim Murphy

Everyone was friendly and easy to deal with.

Georgia McConnell

Awesome dealership and great people! I needed new tires for my car and was blown away by how helpful everyone was from their sales department, to service, to reception! Would definitely recommend August Mazda. All about the Clubhouse!

Ashritha Durvasula

Very friendly and helpful service staff. We were driving through and suddenly had some tire pressure problems, and the service people looked at it immediately and for no charge.

Sky Tri

Shout out to Conrad , parts desk, went in for a second key , he said would cost about $230, I said too much, thanks .... then, he suggested to call a locksmith, gave me a number, phone to use, and success! ... $120. Thanks, that is great service ! 5/5 - if more affordable.

Fab Antonio

Typical car dealership. I called ahead to get a quote on tires. Price was agreed at $550.00 installed for take offs. A fair deal. I booked my apointment for next day installation and they advised me the price was additional 250. The parts "specialist" told me if I didnt get a hard copy quote then they would not honor what he told me. I have no time for these tactics. Seriously, you waste my time so "&÷_ off. Good luck on your future. Im done with August Mazda.

Tanya Osborne

Great service. Very helpful to have a shuttle to and from work so I was able to leave my car all day. Much appreciated!

David Proulx

Highly recommend this dealership. Excellent to deal with.

Junko Angell

Excellent customer service !

Carl Thompson

I had a recall question that was answered quickly and courteously by their knowledgeable staff. They gave me all of the necessary paperwork and records that I needed. It was a delight to do business here.

Jason Lenz

I bought my Mazda3 here and continue to service it here and have never had any issues with the quality of service I have received.

Renold. Morrison

They are winning awards for a reason, they sell a great product and give you top notch service from start to finish in the sales process, they have an awesome parts and service dept, that have only you in mind. Make the Drive to August Mazda for total satisfaction.

Caitlin Bennett

I'm absolutely blown away at how incredible the service department is at August Mazda. The most honest & transparent mechanics I've come across and I've compared prices at other places only to find they've always been the cheapest as well. Today, I had a few things needing fixed all at once and new tires to boot. When I came in to pick up my car, the service advisor had given me a discount to help me with such a big bill. I almost cried, it was so kind and so needed for me at this time as well.

Antonio Zumbo

Jason at the service department was super helpful when it came to explaining my 48,000 km maintainer and asked the questions that actually mattered to me. I would definitely recommend the service department for any type of vehicle.

athens music

Had the pleasure of dealing with drexler, very helpful and informative, would definitely recommend this dealership for anyone looking for a high end vehicle at a fair price.

Steven Danielson

Service was reasonably priced, and I was pleased they did not try to upsell me on other services that were not really required. Small touches included the car wash and vacuum. Courtesy car during the few hours they had my vehicle was also appreciated.

Gabriela Bastos

I only have great comments to mention about August Mazda and their clubhouse advisor STEVE PARFITT, whose unique, amazing, professional and impeccable customer service made the whole difference in our journey in search of a reliable vehicle. Steve went above and beyond all expectations. This is the place to go in the Okanagan. 100 out of 100! Congrats to the whole team.

Craig Leverman

There service department was very accommodating finding a time that was convenient for me, as I had to cancel my first appointment. Work was done by the time they said it would be And the service team was efficient in putting together the appropriate paperwork.

okanagan ADV

Amazing service department and very good quality cars from Mazda!

Peter Bolhuis

Very professional, respectful service. Steve P helped my daughter select and purchase the perfect car for her. Steve listened intently, understanding her specific needs and worked hard to provide exactly what was required, without the pressure of buying any unwanted upgrades or services. The experience has left us feeling very good about the transaction, and determined that the next new vehicle will also come from August Mazda.

Peter Morrow

I recently had the occasion of having my 2016 Mazda 3 die, I couldn't start it and there appeared to be some electrical problems. I called Mazda Roadside Service and they boosted the car. I drove it for a while and discovered that the infotainment system, including the GPS and back-up camera did not work. I called August Mazda and they advised that it would be OK to drive the car in to the shop. When I got to the shop I spoke with Larry and they did a check of the battery and associated system. Everything turned out OK and the car was returned to me. They still could not explain why the car died, but it was OK to drive. Just one of those unexplainable instances. I renewed my Roadside Service which was about to expire.

Michael Hunter

Jason, the Service Advisor goes above and beyond! I mentioned I was searching for a specific vehicle and he called me to let me know when one became available. He is extremely knowledgeable and my car is well maintained by the team.

Scott Anderson

Just picked up our new (to us) car from August Mazda. The service and assistance from all their team was excellent. We dealt mostly with Drexler and I can highly recommend him. We never felt pushed or rushed and he was extremely helpful in testing, choosing, and purchasing our vehicle. Overall an exciting and great experience.

Dominic Huang

This is the first time I am owning a car in my life. The staffs are friendly and knowledgeable. The financing options/add-ons/warranties could be more transparent and explanatory, but the staffs are doing a great job listening to your opinions. There is no hidden fees. I am lucky to have the most beautiful and fun car and the most trustworthy and reliable dealership in the town.

Velvet Elvis

Worst sales team we’ve ever encountered. My wife practically had to beg to try to purchase a car here. She really wanted the Cx9. The salesperson didn’t even seem to know much about what he was selling. We had to ask to apply for financing, then they made us jump through hoops to try to get financed. We never received any follow up, or call back. The sales guy Drexler said he’d call us back and never did. Then we had to drive over there to talk to him. The finance guy walked past us without even a hello, as if we didn’t sit with him the day before for half an hour. They wanted T4’s and a years worth of bank statements because my wife is self employed. Overall a very weird experience. We were trying to decide between the Mazda CX-9 and the Ford Edge sport. Trent at Ford was so friendly and helpful and knowledgeable that there was no comparison. Ended up getting financed in half an hour with Zero headaches and drove away with a much nicer vehicle for a little bit more money, but a feeling of being taken care of and really appreciated. We actually considered going to the coast to buy a Mazda to get some service. You’d think when you’re looking to spend 50g that someone might actually seem interested in getting your business, but the folks at August Mazda couldn’t seem to have cared less. After test driving 3 very expensive cars st August Mazda, we still have never even received a call back from them, or the finance manager to see how things were going. We felt they were asking too much of us to finance, so we went back to Ford and found out that we were correct. They also gave us false information in regards to leasing, that we had to find out from Ford. We’ll be buying our future vehicles from Trent Daniels at at Kelowna Ford as well.

Helen Phelan

Great service!

Jacqui H.

Great launch for the 2019 AWD Mazda 3 and showcasing their new digs. Tasty appys and great music. An entertaining night all round. Did not win any of the prizes ... perhaps next time.

Bojan Gilic

Great service. Fast and reliable. Been coming here since we moved to Kelowna and will continue as long as I own Mazda vehicle

larry goodman

Always great maintenance visits.

4 Carole Laurin

I am pleased with the friendly service and helpful answers to my questions.

Diane Shepit

Pleasant, professional people all round! Always a friendly welcome where smiles abound. Great service with excellent car care!

bob donald

Excellent service

Jenny Beaney

This is my first brand new car, I was terrified of going to a dealership but Drexler was absolutely fantastic. I know nothing about cars so I had a lot of questions, Drexler was so informative and quick to respond. He made this process so smooth and quick, highly recommend. Also, my car is amazing

Claudia Velasco

Had a bit of a missed understanding with the service department last year in regards the replacement of nav screen on my mazda cx9 , whoever the issue was rectified this year and the staff that helped me this time were nice and professional and very informative

Carley Longacre

Great experience! Highly recommend dealing with Steve at August Mazda. I have been a happy customer for 4 years now. He is always so helpful, informative, and quick to reply! the whole experience at August Mazda is enjoyable and every one their is so welcoming.

David Kuhn

Experience, generally favourable. The unfavourable portion already discussed with Larry (Service Manager). I was phoned by Service Advisor that we required a Replacement Battery and a Engine Air Filter. When I asked when the battery was last replaced or when the Air Filter was replaced last. He had “No” idea. I said, check your records for our vehicle, as Kelowna Motors has done all the Service Work. I don’t travel with my Vehicles Service Work File with me. I count on Kelowna Motors/August Motors to provide me those facts! Because I found this disturbing, I phoned Larry Stephens. Larry was able to provide me those details, which made the decision to replace the Battery and Air Filter easier to make. This info should have been made available to us from the Service Advisor when asked for initially. If they don’t know how to provide this, they should be shown how. Thank you. David W. Kuhn

Darla Roy

Very personable, efficient service. Love my new CX-5!

Dan S

This place is a joke! If your going to buy a new car drive right on past this place. When buying our 2014 mazda 3 the sales guy kept saying how much they pride themselves on service however that the farthest thing from the truth. Service employees with attitude, poor service, long waits, no call backs, courtesy cars seem to be always gone, and the list gose on. They pretty much forget about you and somehow try to blame you when your car breaks down under warranty. I can't wait to get rid of this car and dealership!!

Kristie Hutchison

If I could give them more than 5 stars I would! Nathan & Gord have been nothing but incredible to work with! I have purchased not 1 but 2 vehicles from Kelowna Motors & plan to get into yet another NEW Mazda in 4 years as long as these 2 beauties are still there! The service department & ladies who answered all my phone calls and work behind the scenes where also extremely helpful & friendly! If you are thinking about getting into a new vehicle, I would HANDS DOWN recommend Mazda Kelowna, more specifically Nathan (sales). He was genuine, trusting & went the extra mile for me with both vehicles. Thank you Team Mazda, you guys KILL it with keeping your costumers happy.

Jamie Olisson

Fantastic experience here, super nice staff! Love the CX-9!

Cindy Wesszer

Absolutely amazing customer service from start to finish. I highly recommend August Mazda if you’re in the market of purchasing a new vehicle. I left with a reliable and luxurious vehicle that fits the needs of our family and we couldn’t be happier. Thank you Larry & Matt.

Jan Graumann

We want to thank Larry Dodds for his expertise and kind manner in which he guided us through our purchase. Larry, you are professional and personable and we had an enjoyable experience....not to mention the great deal we got on the Mazda 3.

Bart Dilschneider

Excellent buying experience from start to finish. All dealerships could take a lesson from August Mazda. Sherri, Bruce and Gord were a pleasure to deal with and Kendal the delivery specialist made sure I knew everything about the CX-9 before driving away. Awesome job everyone....

Gary Ransbottom

Zoom Zoom A Great Dealer with a helpful staff and large inventory

Daniel E

Great service, friendly staff and reliable cars. I drive a Mazda what do you drive ????

C “A-Kai” Massey

Great location! Great attitudes and efficiency! This place is busy for a reason and although I did not purchase from them at this time, they are on my list of go to dealerships! Nice facility. Good layout internal and external. Awesome!

Sheri Marshall

Our experience at this dealership was top notch. Would totally recommend buying a car from them. I will be telling all my family and friends about my great experience.

Buck LaRoche

Very funny Brian saying; August Mazda since 1945...We all know his dad Archie had started Kelowna Motors in 1945 selling Ford products,didn't know Mazda were even sold in Canada in 1945...then Matt claims he's always been around cars,starting by mowing the grass when they were downtown.. hasn't been grass on that property probably since 1945,but they inherited what Mr. Archie August started

A J Jerry Flaman

Gtreat place to buy a great car. Service friendly and effective.

kelsey fuller

Great staff, all very knowledgeable about there vehicles and financing rates! Very friendly and not at all pushy when it comes to buying a car which is amazing! Definitely would considering buying another vehicle with August Mazda

kesundersun

1st off... AUGUST MAZDA ROCKS. They come through everytime for us. I was treated so well with my old beater mazda that we went and bought a 2019 cx5. DOUG was so nice and chill. He was amazing with our baby. I am so happy we decided to buy a car here. Best choice ever. Love you guys. Thanks so much!

Angel Wilkinson

Couldn't have been happier with my experience! As a new car owner I was nervous about stepping onto a dealership lot but the moment I was greeted and interacted with the team, my anxiety subsided. Kendal was an absolute dream to work with! She listened to all of my needs and did not pressure me one bit. She even took the extra time at the end of her shift to let me test drive a vehicle (my now beautiful CX3). From start to finish, it was a breeze. Extra bonus for being helped by all females! Shout out to the women working in a male dominated feild!

Glenna Koriath

No pressure sales, always friendly, considerate and honest. Nicest dealership in Kelowna by far.

Phil Sober

Great service, see Sheri Dickson next time you are looking to purchase or lease a new car!

CCandAC

So far so good. Not the high pressure sale I expected. Everyone helpful. No long waits. Car delivered as promised and on time.

Nate Bolton

Been a customer for five+ years now, outstanding service all the way. Most recently we took our car in for a service job and noticed a few months later that there was an oil leak. I took it in and they stepped up immediately and told me it was due to a mistake during the last service job and they repaired it at zero cost to me. That kind of transparency and genuine honesty is why we will be long time August Mazda customers! Also, Paul, the shuttle driver is always a pleasure to chat with--feels like a family friend at this point!

Celeste de Muelenaere

Ask for Drexler. He was astounding and always available to answer my questions. Above and beyond with customer service for the whole team.

Brandon Richter

Couldn't have had better experience buying my first new vehicle they were so patient with me and I felt absolutely no pressure and at the end they made my girlfriend feeling happy and that we got great vehicle and a great deal highly recommend Randy

Greg Corden

Great experience here with Steve and the team. Always fast responses to emails. Very happy with our car.

Homayoun Najjaran

We just moved into a new Mazda CX9-GT after ending our lease on a Toyota Venza a year early, and we already love it! Here are our reasons in the order of importance: Mr. Larry Dodds who helped us patiently, August Mazda the dealership, and Mazda's superior engineering!

Jeff Holloway

Bought a used Miata from August last weekend, can honestly say it was a fantastic experience all around. They handled everything with honesty and integrity. A great dealer, I wouldn't hesitate to go back, even though it's a 4 hour drive from home. Thanks Randy!

Monika - Rolf Weisser

Great service

Milins John

We recently purchased a Mazda from August kelowna. We are very happy with the service. Sheri dickson was very patient and helped in taking a decision of which Mazda to buy. She never got tired in showing us different cars which fits in our budject. Thank you Sheri Dickson thank you August Mazda.

brian ast

Service was awesome

Bedardo

Excellent service and friendly shuttle driver

Amanda Hoeschle

Just bought a CX-5 from Drexler at August Mazda. He is so knowledgeable and awesome to work with! Would definitely recommend him and August Mazda to anyone.

Brian Sinfield

Great selection of NDS including the cup cars

Ingrid Witt

Everyone is always friendly, comfortable waiting area and prompt service! Love my Mazda CX-5 :)

Bustet Brown

Excellent service. Quick and friendly.

Scott Sternig

Very unhelpful customer service.

Jehezkiel Eugene

Amazing, non-pushy, and respectful experience: the sales rep Doug Copithorne deserves a pay raise! PLEASE PASS MY REVIEW TO DOUG—he's my man. I'll remember his name forever even if I decide not on purchasing the Mazda vehicle I wanted. Came here for a Mazda 3 Sport test drive. This sales rep, Doug, picked me up AT HOME with the car I was planning on purchasing. I test-drove it and we went to the dealership. He was super chill and he'd let me do the calculations at my own time. Doug won't get you too-emotionally attached to the car and gets straight to the numbers and everything—in fact, let me quote his statement, perhaps one of the best things I've heard in my life: "It's so nice that numbers don't have emotions, eh" The manager at the time, Bruce, was also not too pushy and tries to understand customer's boundaries, especially for a university student like me. At the end of the day—initially not really wanting to consider the 3 Sport—I decided to put down a deposit on the vehicle, and everything took me less than 3 hours or so. I've taken a bunch of photos of the gorgeous, amazingly-built Mazda 3 Sport GS FWD during my test drive session (attached)! Agreed that this will be a very subjective opinion: I'd driven different vehicles from car sharing, rentals, and test drives—the 3 Sport easily picked up the first place. HERE'S MORE: Doug knew that I would usually take the transit so HE DECIDED TO DRIVE ME HOME at the end of the day. This alone was beyond A+ service. I had never ever met a sales rep as professional and amazing as Doug! And also: if you're ever into aviation stuffs you'll have a great discussion with Doug! P.S. Doug: you ma man, the real MVP. Had an awesome time spending the day with you!

Cal Clapp

Awesome!

2WIREG

I've purchased 3 vehicles from this place from Randy in the past 10 years. The dealership prides itself on integrity and customer experience. Any problem I ever had (which were few and far because Mazda cars are great reliability) they fixed it. If it was out of warranty they went out of their way to insure I had the best possible solution available. Randy is my sales guy and Bruce was also a huge help the second time around with parts etc. As soon as me and my father both needed a new car no question we went back to Mazda and dealt with him directly and did 0 shopping around. My father got a 2018 Mazda 6 and ingot a 2019 Mazda 3 within months of eachother. I don't think I would.ever drive a different brand. Or go to another dealership to get my car. Even though I no longer live in Kelowna i still went back to August Mazda to get my car.

Lauren Dunbar

Just the BEST.

Karen Krout

I went in to replace have them the left rear signal light, which I had already purchased. I had to wait for at least an hour, and they charged $28. Compare that with North Hill Mazda in Calgary, who not only changed my brake light, but checked my brakes and didn't charge me.

Fred Cave

All of the employees were very professional and personable

Scott Rowlands

I am on my 4th vehicle from August Mazda. My sales consultant Doug Coppithorne has been my go to guy for all of them. The thing I like the most about the dealership is that I feel I am greeted fairly everytime I walk through the front doors. They have always worked hard to get me into the vehicle at my payment preference. Rick Speckman has also been awesome to deal with. He doesn't make me feel like just another customer. He always makes sure to greet me whenever I'm at the dealership, weather I'm in for parts or service or just in for a visit. All in all my experience with August motors has been above 5 star. Sincerely, Scott Rowlands

Eric Phillips

Thanks Randy and Matthew we feal like Family at August Mazda.

gracie brown

Isaac in parts is so knowledgeable, helpful, and an overall great personality! He not only gets the job done but makes me feel welcome in the environment, and provides the kind of service that makes me look forward to coming back! Thank you!

Randy Fehr

This was my second purchase from August Mazda. I was so happy with the first car and the service I received I decided to by another Mazda, and again August Mazda was great to work with. Very knowledgeable and got me the exact car I wanted with all my options.

Grant Isaak

Great service!

Carson Meyer

Great team and comfortable environment.

Gonzo Okanagan

Always friendly. I enjoyed my Mazda 3 when I purchased it. Great vehicle.

Luke D Visscher

Got my part in quickly

Jennifer Grant International

I have been a Mazda customer in Kelowna for many years. The team at Kelowna Motors is super friendly and efficient and I always receive exceptional service. Last week Larry Stephens went above and beyond to do a minor repair for me. Thank you Larry and kudos to you and your team.

Bill Christensen

My car always comes out better. Looking better and running better. Thank you!

Scott Dougherty

August was great to deal with. Kendal the sales rep was amazing! She wasn't pushy at all and was extremely patient in me making my decision. She was always so helpful in any info I needed!

Peter King

Very efficient and work well done.

Misty Powell

Always friendly and accommodating. Have never had a bad experience here.

Nadine Abram

Would not hesitate to purchase from August Mazda! Maddie explained our 2016 CX-5 to us thoroughly with a friendly attitude.

Meagan Bibby

Great experience at August Mazda. Doug was super attentive but never made us feel pressured. Would highly recommend.

Clarice Maidment

Great service

Mark Sawchuk

All aspects of buying my new Mazda went exceptionally smooth, it was a pleasure dealing with everyone.

Dan Barclay

Andrew the only thing was I never met you tks Dan

Chris Carter

Jerry and the rest of the sales team that dealt with my recent purchase were very professional and helpful. I highly recommend August Mazda.

Petey Kang

Larry helped me a get a great vehicle when I'd just arrived to Canada. Even though I was in school and only working part time, he helped me find something that fit my little budget and I'm so in love with my new-to-me car. His partner Steve is awesome and I hope the happy couple enjoy many years together! ;)

charmaine Biagioni

I have only been here a few times but every time the customer service is awesome. Super friendly and personal. Thanks for a great experience!

RJ Eyberson

My first time to visit August Mazda for servicing of my CX5 and WOW what service. The facility is immaculate and numerous staff to help.

Mackenzie Rangers

I can’t say enough good things about August Mazda. I had the best buying experience with them. By far the most friendly and professional dealership I’ve ever been too. The interior was really nice, we were greeted by many people at the dealership including management. Our sales consultant Drexler was amazing and very knowledgeable. The financial managers Melissa and Kelli were great help. The insurance specialist I think it’s name was Ravi was awesome as well! Before I took the car home they had Kendall give us a tutorial on how to use the features of the car. Thank you everyone that made our experience so amazing!

John Aitken

Super experience in purchasing, actually 2 new cars...our return to the dealership after a good experience a few years back. Seamless, no stress, no pressure..family business with deep community roots..have every confidence with the dealership and the brand. About the only brand going that cares about the fun of driving. Dealership is more than half the equation in purchase and driving satisfaction..this dealership does it right...and the cars do their job putting a smile on ones face

Kimberly Erker

Excellent staff and quick service. They're always willing to take my appointments earlier or later if they can fit me in and are very flexible. The courtesy driver, Paul, is wonderful.

Leane Funk

Go see Larry! I say this as a recovered Nissan addict; nothing but Mazda from now on.

Thomas Scheffer

Great Dealer, absolut friendly and knowledgeable females and males.. The General Manager is a great guy and Randy the sales guy hardworking knowledgeable very friendly very very helpful and not pushy or pressuring what is really important for me.. Mazda is a great brand, I would 100 percent recommend August Mazda, and I will go back to them again.

Nathan D

Great customer service from the Parts and Service Department. Very friendly and helpful, definitely poached my business from Kamloops Mazda, worth the drive in my opinion.

Norman Tschense

One of the best, caring, car lot in town. Larry Dodd who helped us had the car for us. It only took us over 5 dealerships. To save you some legwork go to Kelowna Mazda.

Shaleen Hauck

This was my first “new vehicle” purchase in quite some time. The team at Mazda went above and beyond to make the purchase experience enjoyable. Doug was excellent at educating and informing me about the vehicle and was not pushy at all. Thank-you for the great service!

Brenda Filipchuk

Always excellent service!

Reza Houshmand

Larry is a gentleman. They are fair. We feel cared for. Thank you sir

Katrina De Foy

Mazda always takes great care of me and my car. I always take my car to the dealer to get a oil change and check up. I love the extras including free tire change over and car wash. I also love seeing the report so that I know exactly how my car is running and if there’s anything I should do to keep it on the road running smoothly. The customer service is fantastic and I can’t imagine going anywhere else for my car needs. Thanks August Mazda!

Jacqui Allison

Great sales staff especially Steve. No hard sale just really laid back and easy to communicate with

Sandy Corrado

Everyone at August Mazda was super helpful and very accommodating. Any time I walked into the showroom, I was greeted and helped in a genuine way -before, during and after purchasing a vehicle. The transition of purchase, payment, insurance and follow up is seamless.

Tara Johnson

After every oil change, they've always taken a little extra time to wash my car and vacuum it out! Amazing service! They always provide loner cars or a shuttle during the service as well. Thank you mazda!

Elizabeth Lovegren

Super friendly staff awesone service

Nick Barnett

Good Service and friendly staff are always helpful.

Ken & Pat Johnston

Friendly, helpful and easy to deal with.

Carl Basher

Love our new CX-5 GT turbo. Great service from Doug and the August Mazda team!

Bruce Sutley

Always great people to deal with. Steve Parfitt & Kelli Hall were great!! Service department are great!!

Jpjg

I have had my Mazda for 3 years now and I actually look forward to taking it in to the Mazda dealership for its servicing every time because the staff are so kind and personable. They take the time to explain things and let me know in advance when a particular service may be necessary in the future so I have lots of time to prepare for it. I have always experienced honesty and integrity from their service department and for that I am incredibly grateful!! I’m so happy I chose Mazda for my first brand new car, and with the amazing customer service, they’ll be stuck with me for life :)

Mizz Dickson

I have been a client of Sheri Dickson for over 15 years she has been my number one go to person. Very knowledgeable in all Mazda stock and goes abound and beyond to make sure that I have the best experience with her and her company. I would recommend her as well as Mazda to anyone!

Kolin Meise

BIG THANK YOU to Randy, Melissa, and the rest of the very professional and knowledgeable staff for helping my family get into the perfect car for us! I appreciate the friendly service and your willingness to go above and beyond to make sure we got the best deal possible. Your warranty and return policies especially give us the peace of mind that the car we chose was the correct choice that will last us for a long time! Definitely recommend August Mazda for anyone looking to deal for an affordable car in the Okanagan!

claire milliken

Always good service!

Nicole Barker

Always amazing customer service!!

Barbara H

Great dealership, very courteous, friendly and professional. We purchased a year ago and Randy Katelnikoff and Madison Johnson were terrific We just love our car! Thank you August Mazda

Ted Legate

Great job folks!! A relative was recently visiting from out of town and discovered an issue with the car 2 days before the planned departure. The August crew went out of their way to fix it even as far as having a part shipped from Vancouver!! Thanks so much.

Rohaan Ali

Excellant customer service

Deb Randall

Larry Dodds and his colleagues at August Mazda provided me with a seamless and highly professional purchase experience. Within a short time from my initial inquiry, Larry presented the right vehicle at the right price and less than 24 hours later I drove it off the lot. This was my first dealership experience and it could not have gone smoother. I would go back to Larry and recommend him and August Mazda without hesitation.

Kathryn B

Very poor customer service attitude from the service department. No effort made whatsoever, and I was basically told that they are soooo busy that they really don't care whether they have my business or not. Unfortunate that there are no other options if I want to keep my Mazda.

Eric Mussio

Great dealership and service! We flew into town and picked up my new truck and the process was seamless. Would highly recommend August Motors!!

sydney cuttriss

I ended up buying a 2019 Mazda CX-5 from this dealership. Sheri was awesome to deal with and really knows what she is talking about. I would recommend anyone wanting to buy from this dealer to ask for Sheri. Thank you!

Makayla Costa

Drexler was so awesome to work with. Highly recommend visiting him if you're needing a new vehicle :)

Lyn Taron

Excellent experience. In on time and completed on time, as promised.

Janet Weber

I contacted August Mazda knowing exactly what I wanted, and they truly delivered. Exceptional customer service, friendly cheerful staff. A great experience from beginning to end. Thank you!

18 Karat

The saleswoman I was dealing with (Sheri) was pushy and unscrupulous, while the service staff were always gruff and inattentive. There are better dealerships in Kelowna, give this one a pass....besides, Mazdas are boring.

Kiley Yanay

Horrible experience

ulfnles Kailuweit

August Mazda always gives superior service!!

BYNOMA Support

Very nice staff. Service Manager is a good guy, and they have a very nice front desk.

Paige Lodge

From start to finish the experience was amazing. Sheri was there every step of the way to answer my list of questions and make me feel important! Matt August, and the whole Kelowna Mazda team were helpful, kind and supportive. I am very happy with my new cx-5 :)

Brian Foran

Larry Dodds deserves the highest praise for his extraordinary service throughout my car search process. After determining my needs and budget, he went beyond the call of duty to bring vehicles to my attention that satisfied my criteria after making sure he understood exactly what I wanted so he could target the right vehicle for me. And he was totally successful – the third car he brought to my attention was exactly what I was looking for in terms of model, year, and price. He shouldered the burden of putting in the time and effort to find the right vehicle for me, he saved me an enormous amount of time and effort in the process, and he was friendly, personable, pleasant, and professional throughout. What more can you ask for! I cannot thank Larry enough – and I unreservedly recommend him as an exemplar of service in the auto sales market.

Darlene

Excellent

Dave Schiman

Best vehicle purchasing experience ever. Thank you Larry Dodds, Matthew Tassoni and the rest of your team. 5 Star Experience.

Alicea Cavanaugh

The service at August Mazda has always been incredible, Breanna the receptionist is always so friendly and very informative on all makes and models the dealership sells!

Mark Stevens

Best dealership I have experienced in 42 years of driving

Sean Swainson

NICE WORK MAZDA! The Service is high end & I feel special on every visit.

Pamela MacKenzie

Love my Mazda CX 3. Larry is an amazing salesman. Never felt pressured.

David Williams

Car is great, Kelowna dealership is aweful. They wouldn't honor their quote or the 105 coupon they emailed me 4 times. They said Quote was wrong, I ended having to pay for one extra service. They paid for one of the other services but wouldn't give me the 10% off so I ended up paying about $130 more for service. Rude and un proffesional staff Jason Jablonshi should change is last name to Jabroni. Will not buy the Mazda CX5 I was planning to or any other Mazda since dealing with Kelowna dealership or Mazda canada head office.

Jeff Beier

Clean showroom. Professional, No-pressure sales (thank you Sheri). Clear communication during every step of the process. Fair trade in value and absolutely thrilled with my new Mazda CX30. Will be recommending all aspects to everyone I know.

Connor MacRae

We recently dealt with August Mazda to lease our new SUV. Everyone we dealt with was top class! Our salesperson Jerry was very friendly and knowledgeable, but not pushy at all. Gord helped us out with the lease and was also very nice and made sure we understood all of the details of the agreement. He didn’t try to upsell anything and he genuinely was looking out for us to make sure we got the best deal for our needs. Avery was brought in to help us out with our insurance and she too was great to work with. She made sure we understood the different options and anticipated our needs to make the process really smooth. It was a great experience all around! If you are in the market for a car, it would be a mistake to not make a visit to August Mazda.

Mark Schaefer

Was never a fan of car dealerships but have nothing but praise for the staff at August Mazda. Kendal was amazing very helpful, honest, and answered all my questions. Have nothing but good things to say about my whole experience. Would recommend them to anyone who asks.Awesome service.

Curtis Quigley

5 star

Holly Sauve

Went above and beyond to help. A great team.

Octavia Notz

It's always a pleasure visiting August Mazda. Everyone there is extremely helpful, courteous and kind.

Allen

Terrible customer service! I have wrote them twice about two different things to do with my car and they didn't respond either time!!!

Marlon Meiklejohn

Just picked up a new CX-5 from August Mazda. The sales staff and finance staff were great to deal with. Very happy!

Justin Cromarty

Although they may have low balled me on my trade in. I feel the sales staff were very knowledgeable about their product. Great value in a mazda.

Nancy Wageman

I had a Mazda 6 for 13 years, and sold it last year to a college student. (To upgrade to a newer Mazda). That special car, which I really liked, saved her life this winter. On a snowy day she slipped on black ice on Hwy 33, slid across the oncoming lane (we thank God for protecting her from a soon coming tour bus to Big White) and hit the cement barrier. Her airbag went off (after 13 years!) and the car was totalled (a safety crash design Mazda does) and she walked away from the accident. (Understandably she has had a sore neck-but not a broken one, which happened to a dear friend of mine years ago who did not have an airbag.) I'm so proud of that car! Thank you, Mazda for such a reliable car. And thank you, Jerry Feist for selling it to us, and all your help.

Tammy Micalko

Customer Service is truly amazing and am never thought of as just a woman

Mike Stainley

My wife was buying a car and they were only talking to me.... Bought another brand!

Andrea Kodallas

Steve was an amazing salesman from start to finish!!! He didn't push he was open and very refreshing. I can not thank him enough for helping me get into my new car!!!!

Lee Stanton

Excellant

Debi Walls

I have been a Mazda customers sine 2006. I received the best service and car. I’m very pleased with my new car

therese lockhart

We are very pleased with our new sports car! Awesome service! From the moment we took the car out for a test drive to the purchase of our new Miata. We dealt with a Very friendly ,thorough and enthusiastic salesman, Jerry.Very Happy doing business with August Mazda and would not hesitate to buy another vehicle through this dealership. Thank you

John Sullivan

We as a family have now purchased 3 Mazda's from the team at August Mazda and have nothing but good to say. Sher and Doug were fantastic sales people knowledgeable and very accommodating. If you are considering a new car purchase check them out you won't be disappointed. CHEERS To them!

Carol Stathopulos

The staff & service are the best.

Patrick Morgenthaler

I've had nothing but great experiences with the people and service at Kelowna Motors and have definitely recommended this dealership to my friends that are looking to purchase a new vehicle!

Landen Lacroix

Could not have asked for a better experience. The entire staff were friendly, polite, and treated you with respect. Randy helped me out and provided excellent customer service. Went back to them a couple days after driving my vehicle off the lot having noticed multiple paint chips and they offered to have chip repair done at no charge. Would highly recommend to anyone!

Zachary Kennedy

An amazing dealership with a crew filled with true professionals. I was fortunate enough to have the pleasure to work with one of August Mazda's premier dealers, Drexler Pullen. Drexler was nothing short of a true professional, I had been wrestling with the idea of purchasing a new car for a while and at no point did Drexler pressure me into anything. He asked me what I was looking for, the specs I wanted, and everything in between and simply kept me informed when a vehicle met that standard came into the dealership. Drexler was supportive, informative, and trustworthy in my decision to purchase a car. I will exclusively be buying from him moving forward and referring any and all contacts I have in the market for a new car to him moving forward.

K. FRIESEN

These guys and girls are good!!! Hands down the best!!

Tena Brass

Friendly and knowledgeable staff! If someone can’t answer your question, they find someone who can.

Meghan Carr

Jason, the service advisor assigned to me was fantastic! It was my first dealing with a dealership and up until this point I'd only heard negative things about going to a dealership for repair work. Well, I'm happy to say that Jason changed my mind! He was very patient and understanding of my situation, even reduced my bill slightly to ease my pain (purchased a second hand vehicle from Auction World and turns out the necessary repairs were super expensive). I'm giving this review only 4 stars because I was not impressed by the girl who answered my initial phone call. I'm newer to Kelowna and when I typed in Mazda dealership into Google, it showed me Kelowna Motors. I didn't want to ASSUME that meant it was the Mazda dealership because Google isn't always accurate. So when I called to make an appointment, I immediately first inquired if they dealt with Mazda and the gal's response was, "Well yes, this is a Mazda dealership so we only deal with Mazda." The tone in which she said it didn't help either. I replied with a laugh and said okay well I wasn't sure that why I was asking because it's not clear online. To which I received silence on the other end of the phone. This, of course, made me feel embarrassed. Since then I've dealt with 2 other dealerships and both had people with very warm phone personalities answering the phone. Maybe she was just trying to be efficient and get an appointment booked for me asap, but anyone can do that. What's key is doing that at the same time as being warm and friendly.

Cohesive Leasing

HUGE SHOUT OUT TO LARRY DODDS!!!!!! I couldn't have done it without you! Thank you for your patience while I got everything set up with my business and into my brand new car!!! I look forward to picking out my next vehicle with you when my lease is done in a couple years! You are a star!

Klaus Neumann

I have purchased 3 Mazda's from Sheri Dickson, have no hesitancy in recommending her to anyone. She is a professional in what she does. First car I purchased I realized how stressless car buying could be in dealing with her. She actually does care that you are happy with what you buy. Dealing with Gord in and the people in Service have been great to deal with as well.

Abrar Malik

Excellent and professional staff specifically the new sales manager , very well mannered and supportive in negotiating the car price. I would love to buy my next car with August Mazda.

James Cahoon

I have returned to August Mazda for my last 3 vehicles. What more can I say?

Sara Langlois

This is definitely a GREAT place to buy a car in Kelowna. I wasn’t expecting to buy a car when I walked on to that lot, but the combination of finding my perfect match and the amazing Kendal made it happen! She was very educational but not pushy or aggressive about the sale. She just wants to get you in the right car for you! I also loved how upfront and “bullshit free” the sales approach was. Totally recommend going in there to see Kendal about getting you in some new wheels. Thanks guys….love my new whip!

bc woodz

Great dealership , fast service and honest, i will buy here again.

A Fern

The help we received from David in service was stellar! David, the technician, and Kevin in parts went above and beyond to solve a headlight problem which was "no charge." They made us feel like family. I appreciate people who are genuine and original. Well done!

Jagger Gravel

I traded in my truck as I wanted an upgrade (bought the truck not to long before from August Mazda).Originally I came in to see my options. Sherry went over things with me in a very consultative way, with no pressure. To me everything made sense and I upgraded to a 2017 cx5 the same day. Couldn't be happier with the purchase. Every purchase has been a good experience with these guys, I would highly recommend them! The bottle of wine never hurts either!

Elizabeth Hall

Drex was awesome! The sale went smoothly, the shop had brand new winter tires installed and the vehicle detailed and ready to go in 4 hours! One very happy customer! ;)

Brenda Ridgeley

Just bought my first Madza! Kendal was amazing to work with and the staff at the dealership were very efficient and welcoming

Jeff Wilson

If your buying a car ask for Larry. I'm really tired of hounding sales people and didn't have that experience while here. Larry's really calm to deal with and made the purchase of our new car not stressful at all. We shopped like crazy at dealerships all over the province and even into Alberta but at August Mazda we found a great price, service, and the most knowledgeable salesperson we could find. The last time we bought a new car it was a nightmare and we said never again. Thanks for making this a great experience Larry, we love our new CX5

Hayden

I came in for a 72,000km service on my Mazda 3 and was given my maintenance breakdown slip upon completion of the work, running through everything that had been done on my vehicle with the service desk. Apparently my oil drain plug washer had been damaged and would no longer seal properly so I was charged for a new plug, but found that incredible given that the drain plug was purchased new 2 months ago for a routine oil change. That wasn’t the most worrisome issue. Everything else checked out fine on the breakdown sheet and I headed back to my vehicle. Prior to maintenance beginning, I had requested a note to be left for the mechanic to check the power steering fluid level and automatic transmission fluid level as I noticed it had fallen below the “minimum” mark line and was no longer visible. The service desk employee did as requested. As I got to my car I opened the hood and found the power steering fluid container had not been filled and was still bone dry, yet checked off as inspected and good to go on the service breakdown sheet. I had to go back in and request the staff to inspect the level before leaving. The mechanic filled the chamber, and apologized before returning to the shop. The mechanic seemed genuinely apologetic. Returning home, I decided to see if any other fluids were low and/or missed and as I feared, they were. I contacted the service manager to express my concerns and felt he was very understanding of my disappointment. I was offered a free oil change service. I do feel obligated however to run through the checks and services needed during the 72k service and find and/or fix any missing work. I feel a customer who’s has just spent $340+ on a service shouldn’t need to inspect the work afterwards to ensure said work was completed, especially for important fluids. Suffice to say I will be hesitant come next scheduled maintenance to use the services at August Mazda, as I feel I need to trust the establishment that charges me for work they’ve said is completed.

regina wingerter

We find the entire staff at August Mazda very professional and polite. Our needs have always been met with promptness and efficiency.

DIANA LEITCH

great service for a first time Mazda owner. enjoy the car!!!

Shanaynay Price

Great experience at Mazda Kelowna.. They worked extremely hard to make my situation work. And I love my new Mazda 3

Sergey Chubinsky-Orlov

Great experience with Drexel, Matt and Kelli. More of a luxury car buying experience. No pressure, relaxed, no hidden nonsense. Thank you guys!

Cyrilla Zimmerman

Excellent no pressure salesman! Were able to take our time and evaluate our intended purchase. Overall excellent experience!

Ron Sam

Good friendly service didn't have what I needed but they were good to work with

Aleta Isaac

Sheri was dedicated to making sure I left happy and with the right vehicle for my needs. I walked in at 11:00am and drove away in my new CX30 a few hours later. Thanks Sheri for your outstanding customer service!

Amanda Krushel

Doug at Kelowna Mazda was excellent! We were so pleased with the entire purchasing process. With little experience driving a standard transmission, Doug was quick to calm the nerves and provide some rather helpful tips. Not only was his approach genuine but we had quite a bit of fun on our test drives. Thank you Doug for welcoming us into the Mazda family!

Marie Schmidt

On time, detailed explanation, fair price.

Real Olivier

Very good service, wash the car as a courtesy !

Steven Doucet

I believe the guy I was talking to in parts today was Douglas. Anyways, super helpful, this guy deserves a raise. 10/10 would recommend to a friend.

Elke Bahle

The salesman was very knowledgeable and helpful with finding the perfect car for us.

Jo Anne Dallas

Always excellent service!

Brenda Haggart

Awesome customer service. We will be sure to recommend August Mazda in Kelowna to family and friends.

Darlene Knudsen

I absolutely love my new car. Thanks so much to Doug for his help and good humor. He helped make what is a very challenging time in my life right now ,just a little bit easier. Thanks so much to Kelli and Kendall for all of their help too.

Spencer Larsen

Excellent!!! Relaxing and positive and atmosphere. Larry is full of info, and answered all my questions, and I didn't feel pushed into anything. Highly recommend asking for Larry Dodds for your next purchase.

Angela Wilhelm

Thank you Jerry Feist for your continuous efforts and prompt service to find me a car. Very much appreciated:)

Jesse Hansen

Everyone at this dealership is so kind, professional, and eager to help. The experience couldn’t have possibly gone any smoother, and this was my very first time buying a new car. Gord really knows his stuff and took great care of me.

A S

Had a great experience with Steve Parfitt. Personable and easy to deal with. If you're looking for a Mazda, make sure to talk to Steve; he'll take care of you.

Isaiah Nessman

If you want to be treated right in a day and age where good customer service is hard find do yourself a favor and ask for Steve Parfitt. Best experience I've ever had at a dealership. Unfortunately the car wasn't a fit for me and I decided to purchase a different car but believe me I wish I could have given my business to this gentleman.

David DA Clarke

Randy is best salesman I have dealt with, August relaxed friendly and efficiant dealership

Christine Chabot

Excellent Service!

Rachel

I bought a pre-owned CX-5 here in January. That experience was great. However, at the beginning of March my car's battery died. I went in to Mazda to have it replaced. I told them that I had only bought the car 6 weeks ago from them and asked that they cover the cost of the battery, since they told me specifically the battery was good when I bought the car and that clearly was not the case. They said it wasn't their problem, but went on to tell me that they checked the battery in December, and that it might have worn out on their lot since I didn't buy the car until January. In my opinion, this is still their responsibility. They told me the battery died sitting on their lot before I bought it. However, they told me that this was not their problem, but that they would give me a free oil change 'so they did not lose my business'. Needless to say, you have lost my business. I would not recommend others buy here and do not trust their services.

Haleigh Penner

Highly recommend!! August Mazda was seamless with great service throughout the entire process.

Stephanie Elizabeth

Larry is the kindest and most attentive sales person I've dealt with while buying ANYTHING! He's so patient and his sense of humour is outstanding. David in service is also amazing, he never makes you feel like "that girl" even when you're bringing in an issue you can't replicate in front of them.

Catherine Laupitz

We had a very pleasant experience in our recent purchase from August Mazda! Larry was fantastic to deal with, and the entire staff was friendly and made the process so smooth and easy. We love our CX-3!

Rebecca Froud

I had the most wonderful experience at August Mazda thanks to Larry and the whole team. Larry made buying a new vehicle for the first time so pleasant and was very transparent with everything. I was hesitant to buy a brand new vehicle but with the help of August Mazda my hope has been restored in dealerships! Highly recommend this dealership for anyone looking to buy a new vehicle. Will definitely be going to August Mazda for all our car needs in the future.

Maria Pohl

Exceptional service from Jerry Feist and August Mazda.

Brent Poulsen

Staff were very polite and helpful without being pushy.

Matthew Galye

I have had nothing but amazing service when I need the 6 fixed always leave happy

Alan Wikenheiser

Great dealership,sales exceptional.

Shanna Fromson

I sat in the showroom and red a book while I waited…it was comfortable and everyone one wad friendly

Corey Dunbar

Top notch Management, Sales and Service. 2 thumbs up!

Dee Dee Coull

I live in Ladysmith on Vancouver Island and after test-driving a few different cars, I decided that the 2018 Mazda 3 GS was the one for me. The only problem was that I couldn't find a black 6-speed manual at any of the dealerships on the Island. August Mazda in Kelowna had the exact vehicle that I was looking for and I ended up purchasing it from them by using the phone, emails and FedEx. I just wanted to thank Jerry, Rick and Melissa for making the long-distance purchase and delivery of my new car (right to my front door) an easy and enjoyable experience. The service was outstanding!

Максим Максим

liked it

Mike W

I want to Thank Larry S. and the team at Kelowna Motors. Their service was exceptional. I will be a customer for life with them!

quy hoang

I really like my car. It's great . Very good service.

breanna schell

Alicea was more than helpful when getting me in right away for a service and she has a great personality!

Julie Damore

Mazda staff are professional, friendly and accommodating. Questions are answered fully and the driver of the courtesy vehicle is a knowledgeable fellow.

Cody Walsh

I couldn't be happier with my service. Jerry Feist did an amazing job getting me and my family into the right vehicle. The whole team were a pleasure to work with and made buying a vehicle enjoyable. The atmosphere of the place is welcoming and working the deal in their open space was way better than the cubicles you find at some of the other dealerships. I would recommend the August group and their friendly team to anyone!

Yvonne Mcisaac

I bought my 2018 Mazda 3 sport sedan almost two years ago and have been very happy about the whole experience with August Mazda Kelowna! Randy in sales and the rest of the staff have always been so helpful! The Service Dept.have a consistently friendly and professional manner! thank you to all of you! I love driving my Mazda, its my first ever new car and I know I made the right choice for a lot of reasons! It's great on gas, fun to drive and yet safe at the same time with many features that facilitate driving in various challenging situations! I highly recommend August Mazda to anyone looking to purchase a new all around practical but enjoyable car, and have the awesome support to go with it! Zoom! zoom! Yvonne McIsaac

Tammy Craig

The recent leasing of my new CX3 was flawless, and super efficient. I had all the exact details requested with a seamless delivery. Love my Zoom! Thank you Kelowna Mazda Team!

Gary Black

Dealing with August Mazda was easy, comfortable and professional! All the staff I dealt with including the Manager Andrew and my great sales girl Kendal were really a pleasure to work with. Plus I LOVE my new Mazda CX30 !

robert farquharson

Top rate dealership.

Andrew To

Excellent services. Will definitely go back for any future needs. Friendly staffs and I always felt welcome when visiting the location.

Neil McGill

Service completed on time. Very satisfied.

nicholas hardy

Untrustworthy service department. I took my car in for a oil change before heading out onto the coquihalla. When they return the car to the customer they give you a heath report. I quickly discovered that they faked the report. I took one of my wipers off to walk to Walmart to get a new one, on the report they said the wipers were in good condition. After noticing this I inspected my car myself to find many other clearly faked boxes. The most concerning was my low spare tire pressure. They put 69 in the box, if I had a flat tire up on the coquihalla I would of have a major problem. If they are willing to flat out lie on reports, what else are they willing to lie about? EDIT* Two months after posting their response, they have made no effort to reach out to me, updated to 1 star.

Jeanne Fairweather

Great service! Need to offer 0% financing for returning customers automatically. We have traded in our old one and updated a few times now. The best car, especially Mazda 5.

Lynn Morris

Great experience buying my previously owned Mazda 5. :) My salesperson, Randy was recommended to me by a friend and he did not disappoint. No upsell, no bafflegab, he listened carefully to what I was looking for and what my needs for the vehicle were. The search didn't take too long and he found me just what I wanted. I am very pleased with the car and the service and follow up from August Mazda. :)

Steve Toews

Wasn’t impressed with the sales staff, very pushy and would not stop calling after I left!!

Jenn Smith

Larry Dodds is unbelievable! He works so hard to make sure you find the right vehicle for you, at the best price and he even set all my radio stations to my faves (how do you do it Larry?!) I've sent a few family members and friends to him knowing he treats everyone like family.

Ryan Widdup

Bought a used Mazda from another dealer. After a year I decided to get the work done by people who know the car. Easily the best experience I've had at a dealership. Super friendly staff with no pressure. I would highly recommend them.

Danielle Marie

Excellent service in the service and parts department. The staff are very friendly and helpful. Thank you for a good experience every time!

Elaine Potoski

This was my first experience buying a new car. I was so pleased with the process I had from the beginning to end of the process. Every one was so friendly and helpful. It was an easy and enjoyable experience. I highly recommend! And, I love my 2020 Mazda CX-5 Signature.

Shan

Have always been happy with the service centre at August Mazda. That's why I keep going back. Knowledgeable people who don't try and push extra services on you. So I've always had faith in what they recommend and it's turned out right. I've even had instances in which they discourage me from a service that is not required. It has made me have full trust in them.

Sandy Speranza

My main auto place for my Mazda

Angie Lane

I had the pleasure of meeting Larry, your service department manager and Randy in your sales department. Both were so helpful and friendly. This was my first visit to your dealership and it was a great experience overall! Thank you for allowing me to feel like I was part of the August Mazda family. Keep up the great work! Please pass this along to both Larry and Randy. -Angie

Stephen Webb

I am not usually a big review writer but I wanted to share an experience that was exceptional. As a senior and an owner of a 17 year old Pickup I required a small clip for a wind deflector. My thought was this was going to be a long shot at best. Isaac and Conrad in the parts department made it their mission to find this part, for a one dollar part on a 17 year old truck that required going through a myriad of bins to find this one unique clip. Isaac made it his mission. Speaks volumes to the kind of staff this dealership hires. Thanks Guys

Kat Boloten

Had the most amazing experience at August Mazda with Larry Dodds. He worked very hard with his team to get me into what I wanted within my budget and even managed to work tires and rims into my budget as well. Leasing to insurance was above and beyond from this team. Highly recommend August Mazda and working with Larry Dodds! I LOVE my new 2021 CX-3 AWD!

ken repko

Located almost new used SUV at August Mazda,treated great by sales staff and support staff ,very fair with our trade in,had vehicle ready to go as promised, reviewed all features of the vehicle, looked after the insurance transfer,etc.We were very satisfied and based on our experience it appears that we will likely get our vehicle serviced there as well.Thank-you August Mazda staff and particularly salesman Randy. Just an add-on,must comment on service department, very friendly and accommodating,been a long time since I've had such good service, thumbs up to August Mazda!

Lisa Legree

Great staff and service. Very friendly. I was a little disappointed at the noticeable increase in price; apparently this comes from Mazda itself but it was $14 more from my last bill for the same thing

Andrea Lee

Worst service department in Kelowna. Clueless with respect to their products particularly the finicky RX8, although they claim to know all about them.They have NEVER managed to address any problem the first go around with this vehicle. My latest experience being their inability to perform an accurate compression test. Same car , two tests, two different results. Oh yes then they forget to plug a bunch of stuff in after the test .I go to fetch it and it runs like poop so left it there and that is when discovered things were left unplugged. Now after they redid the second test they say " oh likely that the numbers on the compression test could still come up some more" Does that mean second compression test was also not done correctly ? Who knows. What I do know is I am cured of buying a Mazda as dealing with this service department is an absolute joke. Shame on you Kelowna Mazda.

G KINGH

Great experience dealing with Larry Dodds! Very professional and helpful. Had the knowledge to help us find the right car that was the perfect fit for our family.

Devyn Tremblay

Attentive and professional! A big thanks to Doug and Matt for helping my wife and I pick out our new car!

murray roberts

Ģood service.

Dan Robotham

My Mazda CX-7 broke down on a weekend visit to Kelowna in September 2019, due to overheating, which resulted in my head gasket needing replacement as well as the head needing to be shaved down as it had warped from the overheating. I had it towed to August Mazda and had to leave it there for a week, we live in Chilliwack and had to return for work! We went back the next week and it was repaired as promised and 2 months later it is running just great! Thanks to the mechanic who worked on my car and the staff for fixing my Mazda they did an honest job for a very reasonable cost.

Steve Winser

The young guy in the service department has no idea what the term service means.

Michelle Pereira

Great Experience! Everyone was so friendly and helpful! Will definitely come back to buy my next vehicle!.

Haley Stevens

I recently bought a CX5 from August Mazda and I was very happy with the service I received. This was my first time purchasing a new vehicle at a dealership and I was very pleased with the customer service and overall process. Drexler and Randy were very knowledgeable and answered all of my questions to help me find the perfect vehicle. All of the staff were very friendly. I also appreciated them reaching out to me asking how I like my new vehicle. Great experience overall!