Reviews of Boyer Ford Lincoln Bobcaygeon (Car Concessionaire)

Micheal Wilson

Make certain that Ford is currently manufacturing any part you may require, otherwise drop by a wreckers before taking your vehicle in to be looked at by the repair department. Friendly staff however will provide advice even if Ford is no longer manufacturing a part you require.

Mike Lee

Friendly, accommodating and great service

Barry Tate

I sent you a email after my last service about my dissatisfaction but got no reply. You only want to hear good news so why should I bother. I have been a customer for over 25 years, several cars and a truck. Barry Tate

Larry Foster

These people helped me out greatly during a stressful time when my other vehicle was damaged beyond repair. Their Professionalism and advice as well as treating me as a person not a number made buying a Brand new vehicle a easy and rewarding process. Thank you Boyer Ford Lincoln and their whole team with a special thanks going out to Brian Threapleton (sales person) who reached out to me as a friend..Thanks Again to All

Fernando Paiz

Julia and Keith always provide amazing customer service care at the service department. They really make you feel like a valued customer. Keep up the work!

ERIKA RUSSELL

Absolutely amazing staff and service

G Cook

Great customer service from there service manager Julia, you couldn’t ask for any better!

John Wright

I had the ability to leave my truck for a few hours as I didn't have an appointment. When I came back the oil was changed, winter tires installed and I was on my way.

Patricia Drury

We recently traded a used Lincoln MKX for a newer model, and from start to finish, we were treated with nothing but courtesy and respect. Pricing was fair. I would highly recommend anyone thinking of buying a Ford or a Lincoln to give them a try. We have two Lincolns and use their service department as well and find them very efficient and thorough.

Michelle Kojder

Good experience dealing with Sue and Kyle at Country Ford Lincoln. They were patient, got me the EXACT car that I was looking for at a decent price. Almost all of my interactions were online and they were great. I highly recommend these folks and it was a wonderful drive back home through the country on a sunny day...with a new car! Thanks Kyle and Sue.

Janaya carr

Friendly staff, very clean, nice place to wait while car is in for oil changes. Coffee and tea while you wait.

Inderjit Singh

I had called to ask if there was an EV charging station at your dealer as I was coming out of town. I was told no. However, when I drove by your dealer; not only it said you are EV certified but you do have a charging station. So why lie?

Ryan Newman

Love em. REG FALLS and STEVE are great

Gordon brady

Good experience purchasing our vehicle. We visited many dealerships and test drove many cars but kept coming back to Counrty Ford Lincoln. Staff were great - patient, knowledgeable with none of the usual tactics employed by some dealers. Each time we came through the doors our questions and concerns were always dealt with by friendly experts. Totally transparent transaction, no surprises. Special thanks to Corlee and Auriel.

Chris Lush

If you are looking for a new car, SUV or truck you have to make Country Ford Lincoln a "must" visit on your list of dealers. Mike, Sue, Kyle and the rest of the team are knowledgeable, friendly and make the whole process of buying a vehicle fun without the pressure. I always drove RAMS and this is my first F150 and I love it! Thanks again guys!

Aly Kehoe

We had a great experience with Country Ford! Kyle found the exact truck that we wanted. We will recommend family and friends to go to Country Ford for their next vehicle. Thanks again Kyle! Pat and Nancy

Sean Lewis

I Just recently bought a new Ford F150 ... the sales team were fantastic as always and gave me a great deal on my trade in. This is the second truck I've bought from Country Ford and i don't mind the hour drive because they are the Best Ford Dealership in my opinion.

William Taylor

Our purchase experience was very pleasant. Kyle the sales person was a precipitant but pleasant and reliable sales person. He demonstrated a a thorough knowledge of the MKX both in discussion and demonstration. It was also a pleasure to meet the other staff members that assisted in the sale of the vehicle and for after sales service. I have and will recommend Country Ford Lincoln to my friends.

Jamie Potvin

STEVE IS THE BEST

Mark Norris

Great experience upgrading my truck. Steve was very helpful and straightforward.... made the purchasing experience easy and enjoyable.

Brooke Nelson

I purchased my 2016 Mustang in March and couldn't be happier! The ordering process was made simple and easy with Kyle. I was sent pictures as soon as my beauty landed, and scheduled for the delivery right away. I continue to get my vehicle serviced by the CFL team, because they take pride in their work and make sure their customers are cared for. If you want great service, amazing prices and quality products, go to Country Ford Lincoln! Thank you Kyle!

w smith

Always a pleasure doing business there helpful and friendly staff

peter eldridge

Needed a replacement windscreen quickly. The team were really helpful and quick to get this sorted for me including a loan vehicle. Great service!

Jeannie Slade

If you are looking to purchase a new vehicle go see Meaghan! She was an incredible help with picking out my new edge, her customer service is outstanding.

Lucas Murdock

Very efficient, personal and willing to spend quality time with the customers.

Yvon Roy

Good service car is as advertised no surprises and staff is helpful

tomandsherry Whiteway

The Service staff at Country Ford have consistently delivered excellent customer service. From the service desk to the automotive technicians , I have experienced courteous and professional service/ Shop foreman Mike is a beauty.

Cottage Care Rentals

Kind, courteous and empowered professional staff is the best summation I can think of. You imagine that you are talking to an owner of regardless of the department you are in. These people at Country Ford Lincoln know how to run a great business. I look forward to oil changes just so I can say hi.

Vanessa Hall

They really worked hard to get me into a new vehicle. Friendly staff, great service.

Kathy Crowe

The staff are super! They always go that extra like loaning a vehicle or driving me to work and picking me up which is such a relief. Thanks everyone at Country Ford

Scott McClelland

Great purchasing experience, only to be exceeded by my experience with the service department. The hard work and attention to detail demonstrated by the management group is reflected consistently through the same type effort by staff with attention to customer satisfaction.

Adam Jones

The great team at this dealership made buying my vehicle effortless. Thanks Corlee, Auriel and the rest of the team for making it so easy to get my new car!

Joan Fraser

We were very happy with the professional and friendly way we were treated by Nate Oke. The reason we came to the dealership this time was that he had spoken to us and had shown us a car on the lot a year ago. It was from that impression that we were prompted to come back to look at another vehicle. He went above and beyond to accommodate us.

Kesha Reid

I recently bought my vehicle here, 2013 Ford Escape! So I decided I wanted to go through the dealership and get a remote starter put in my vehicle. I called and I got a price, they told me it would take 3 hours, and it would be $687. I live an hour away. The day of my appointment I drove the hour, sat for 45 minutes thinking they were working on my vehicle. They finally came out and told me the year of my vehicle they needed to completely wire it in instead of a plug and go remote starter and that it would take 6 hours... and the price DOUBLE! I was beyond frustrated...

Teresa Therrien

My husband and I were all of a sudden down one vehicle and Kyle was patient and listened to what we were looking for and acknowledged all of our requests. This is our 2nd purchase from Bobcaygeon Ford and we have never had any issues from the sales and service department. Keep up the great work.

EJ G

Excellent price Good trade value Excellent sales team Vehicle was delivered as promised spotless!! Beats the other Ford dealers on price!!

Michael Lucas

Beyond my expectations.... have made the switch of dealerships due to the sales service received.. .. extremely happy

Douglas Jackson

I showed up early for my appointment, took me right in. Did the work in time stated. Friendly, courteous service reception, also gave me suggestion on parts. Fair price also which made me happy.

Gordon livingstone

Great friendly service

Ronald Needs

Very friendly and helpful staff. Charges for routine service seem a bit high compared to my previous dealership. Overall, I am happy with my experience with Country ford Lincoln.

Mike Harrington

Great place with amazing mechanics

Rosie Campbell

Always treat me right ????

Dad Key

Thanks for your work and assistance.

Sandra Thompson

Enjoyed the buying experience due to the friendly atmosphere and professional attitudes. They were able to get more money for my trade-in than they had quoted and I was able to use all the discounts available. Thanks to my salesman Cory.

jackie gomersal

perfect service and wonderful staff who are so very helpful, was completely satisfied with all the work done on my vehicle, thanks guys.

Lydia Schlechter

Excellent service.

Brian Ramage

Only went for wood for the fire

Sylvia Scattergood

Honestly, the best car buying experience ever. No pressure whatsoever. Extremely patient and helpful with all my questions. They even added some extras after the purchase was already agreed upon. Thanks so much Corey!!

Norm Brown

Had a minor problem with Sync and radio as intermittently did not go on. A quick call to Country Ford Service and I received a quick suggested fix, but a caution that the problem had been recognized and a permanent service fix was available. I was encouraged to bring it in ASAP to confirm diagnosis and get service before warranty expired. It was close. Appointment was made promptly, and I was in and out in the designated time. As I waited, all staff acknowledged my presence and engaged me in friendly conversation. Even learned some new things about my vehicle in casual conversation. Kinda just want to stop in on occasion and say high to these friendly folks. I look forward to regular service visits!

Patti Maglaris

ROB PYPER SERVICE ON 2017 F150 - I had some recall work done with an oil change and check-up and the work done seems to have gone well. Unfortunately the dealer had called me in the morning to suggest some additional work including brake service and I was not available to answer the call. I returned the call twice during the day with no return call and was told when I picked up my truck that the phone in service dept. that the calls were being transferred to, there was no one working that day to answer it. So after leaving the truck from 9;00 am until 4:30pm I will have to return another day to complete the work-this was a Friday. My I suggest that everyone in the dealership knows what phone to transfer incoming service calls to!

Carolyn Ashby

As a woman, i have not had any good experiences at car dealerships. Its a place i typically dread going, but my experience at Country Ford Lincoln was awesome. Never felt uncomfortable at all and i felt they went over and above for me. The best dealership by far. I will definitely be back and have highly recommended it to many of my own customers, friends and family.

Gordon&Monica Blair

Country Ford performed a service on our Ford vehicle which was involved in a recall by Ford Motor Co. I phoned and made the appointment and was given instructions on how and when the vehicle should be brought to the Dealership. I arrived at the service counter and had very good service and they asked if I needed a ride home, I decided to wait as I was told it would be about one hour, the vehicle was repaired and I was driving away in 45 minutes. I was really pleased with my experience.

tim malaguti

Terrible place extreme turnover always new people not a good customer experience

Douglas Campbell

Great car and very nice people to deal with....

Sue Ardron

Had a wonderful and very personal experience. Steve was so helpful and spent a lot of time making sure all questions and concerns were addressed. Steve suggested the new Ecosport, which was due to arrive very shortly. Turned out to be the perfect vehicle for me. I'm really loving it. A big thank you to Steve for all your time and patience. Would definitely recommend Country Ford to family and friends.

Frank Biasucci

We purchased a 2014 Lincoln MKX in Feb 2018. The process was smooth and pleasant. Upon returning in April with concerns the process was the opposite. The Sales Managers solution was to purchase a new vehicle. At this point we would not recommend your Dealership.

Gary Corbett

I was very satisfied with my purchase of my F150. Steve Smith over and above showing how my new truck works.

frank Smith

We have bought two cars from Steve Smith and his teams...always fair and honest ! We live about 100 km. From the dealership but have found their service staff worth the drive. On two past occasions, I took my Ford to a local dealership...for warranty work.. At the local dealership I was told...to stop a drive train noise...I needed tires...new ones still the noise, then it was the brakes..did that and still the noise..they did a couple of other inspections and work...still the noise. They told me to drive it until it breaks !! As a safety concern...I drive the distance to Country Ford the next day...they looked at it...found the small bearing issue, fixed it and I was back on the road home in two hours ..free coffee and wifi too! I spent over $1500 at the other dealer for their make money project giving Ford A bad name. Again last week, I had a major warning light come on indicating immediate service is required and the car kept dropping to idle speed. At the "other dealer" ..five hours later..I was told the cars computer did not record any errors and I need to wait for a break down! Back to Country Ford...within one hour they fixed a sensor issue..apparently the previous issue we had been majically cleared by someone! Country Ford's has a team of knowledgable and honest staff! Mr. Steve Smith is the ultimate role model that other dealers should follow! Thanks!!! Frank SMITH Port Perry, Ontario. Well a year has passes since I posted this and I am still a dedicated and loyal customer..their crew is amazing...next car purchase is coming up.....they make the process comfortable, easy and best of all honest! Cheers! Frank Smith

Ellen Beal

Well.....aside from the wrong rims coming in and my snows having to go back on my existing rims......not bad. Everyone there are GREAT!

Jennea CLOSS

Wonderful Experience! Thank you Steve and Auriel for all of your help. Love my new 2017 Ford Focus!

John Sedge

I was very satisfied with Country Ford. Steve Smith is a first class individual. He is honest and will meet the commitments made no matter what. Dealing with Steve made the experience easy. He moved early on my current lease to ensure best possible opportunity for me. Upon returning from vacation Steve informed me some new Ford programs were announced after we did our deal and he modified my contract for additional savings. Steve is always willing to meet and give you whatever time you need. This is my second vehicle with Country Ford. I would recommend this dealership and Steve to anyone who is looking for integrity and thoughtful support in acquiring a vehicle. John Prov3:5-6

Liam Ritter

Great dealership! Good car! Appreciate the help! Financing was super easy and sale and the finance manager were very helpful!

Helma Wordragen

Did give you feedback. Speak to Kyle Nelson.

c vandeloo

great service, thanks. C.V.

Remy Rolph

I have been coming to Country Ford Lincoln formerly Edgetown Ford since 1999, since then I have purchased 13 new Vehicles. Old school customer service that you just don’t find anymore.

Karen Smith

Recently purchased a 2018 Ford F150 Truck. Great Sales experience!

scott carr

My vehicle is starting up well now that the Battery has been replaced. Great, friendly helpful staff, can't really ask for much more! Thanks.

Greg Whyte

We ordered a new F550 back in the spring, to be used as a small propane tanker. The dealership took care of all of my issues, and dealt with the tank builder, to make sure all went well. Just got the truck yesterday and everything looks good. Have not delivered with it yet, but everything works amazing. Thanks Reg Budden for everything !!!

Kara Hinder

Kyle was amazing to deal with. He was incredibly knowledgeable, patient and wonderful throughout the process. He was very transparent with everything and took the time to walk me through all my questions. Would definitely recommend Kyle to family and friends.

Robert Hampson

Was very easy and quick. Friendly atmosphere with Reg Steve Corey and Ariel. Took care of me and put me in a really nice ride. Was a great experience. Thanks Country Ford Lincoln.

Heather Kirby

Thanks to Kyle. Easy to deal with. Found what I wanted. Low pressure. Great experience. I'll be back. Thanks Chad.

Courtney Paterson

Very poor management. Some of the staff are very ignorant.

richard barber

Great buying experience. I couldn't recommend this location more. Worked hard to find the right option and payment plan to suit us.

Gregory Nielsen

I brought my 2017 F150 in for an oil changed and also asked for my tires to be rotated... I have a slow air leak in one of my tires rear passenger side and after I asked and paid for my rotation the same tire on the rear passenger side is still leaking so I guess the tires were never rotated very disappointed

Colleen shipley

Wonderful experience. We were made to feel more welcome than any of the other dealerships we had visited. Kyle did an incredible job of making a deal happen. Impressive on-line exposure as well. Keep up the good work.

Paul B

Visiting this Dealership for service on my vehicles is like going to visit family! Everyone is friendly and conscientious, always making time for conversation. The customer is their most important commodity, and they show it!

Nathaniel Clauser

I recently purchased a new F-150 from Country Ford Lincoln. The process from start to finish was a breeze. I will be purchasing all my future vehicles here. Thank you Cory for all your help!

Ian H

Extremely unprofessional. We traded in our vehicle for a Brand new Explorer. Less than a week later they called us up, demanding more money because we didn't include the OEM wheels which we had sold 2 months prior to sale. Also, calling my wife a liar saying it was discussed during the trade in, but it sure helps to have a paper trail (or text message)proving it wasn't discussed at all. Even threatening to take our vehicle away, which greatly upset my wife as we have never bought a new vehicle in our lives. It's a good thing I don't paint everyone with the same brush, because I would never buy another Ford again. Google wouldn't let me post this without clicking on "1" star or else it would have been "0". Still disgusted..

Kelsey Derbowka

Kyle is an excellent salesman!! Went above and beyond my expectations! Delivered my new car crystal clean right to my workplace and disposed of my old one with no hassles! ! Delivery from five hours away to boot!! Will buy my next car from Kyle as well!!

K P

Took my ford ranger in for passenger side airbag recall. The glove box interior was scratched badly. Showed them before I left they said they have the information and would look after it. They never did. Went back week later met with service manager and owner. Both told me I was lying. Service Manger hung up on me as well. They don't like mistakes and stick to what there staff says and customers are liars. Wow terrible experience. And in a small town too. Shame on you and your terrible customer service. Beware when you go there. Take pictures first if you have to go there.

Nancy Little

Friendly knowledgeable staff!

Tim Peters

The staff was excellent. They deliver the truck right to my house.

Thomas Jowett

Typical of a car dealership these days. They're very interested in selling but not in making sure what they sell is safe or of good quality.

Duncan Munro

Smaller dealership, but friendly staff.

Sheila Whyte

The people at Country Ford Lincoln were great to deal with. The process from the start to picking up the vehicle was organized, with all available options being communicated well. The vehicle I chose took a few days to arrive and Reg B kept me up to date on the progress daily. They take the time to go over all the controls in the vehicle and even offered to assist with any I had difficulty with, to the point of sending a body to the house to help synchronize the garage door opener if required. I recommend purchasing a vehicle from this fine team of people.

M Phillips

Fast efficient service on my vehicle with a nice follow up for service efficiency. Great staff! They offer free wifi and coffe while you're waiting.

Ernie Milley

First car dealership that I felt comfortable with from beginning to the delivery

Andrew Anderson

I have purchased several vehicles from this dealer and it's always a great experience. Love this truck. Andrew

Robyn Hall

Returned to Country Ford Lincoln to have my snow tires installed, tune-up and discussed ongoing issue of popping noise, driver side, rear with new service manager. Service was excellent from entire service department. Very friendly and knowledgable/skilled staff. Shuttle driver "Mike" is a great guy! The service manager believes he has identified issue with popping noise and will be resolved on my next trip to Bobcaygeon. THANK YOU!

Eric Prevost

We purchased our second vehicle from Country Ford and both times experienced the most honest, open and cordial sales experience I have seen in any sales industry. The staff and management clearly lay out the total cost of the vehicle, profit margins and trade value. Due to their small size, they also have less overhead than most other dealerships. They also talk to you like normal people. None of the sales staff have a fake persona, or salesman face on, while they interact with their customers. The give you the time and space you need to make your decisions, and help you through the sales process. No pushing and no gimmicks. You cant go wrong with Country Ford.

Joanne Maier

We had a positive experience dealing with both Kyle and Taryn. Our purchase was seamless. It is a unique (and welcome) service to have the vehicle delivered! Kyle spent an extra hour with us, after delivery, going over all of the features and answering follow-up emails. Thanks Country Ford Lincoln!

Nancy Davis

We always find the staff very friendly, courteous and accommodating. Would highly recommend this dealership.

Diane Campbell

Thanks for the exceptional service from a team of staff who were a pleasure to deal with. Keep up the great work everyone!

COLLEEN STICKLE

We have dealt with Reg and Steve for centuries. They are thorough, personable, honest and fair. Would not go to anyone else.

Hugh MacDonald

Excellent customer service

Irene Miller

Great people and great service! We appreciate the prompt, careful work done on our vehicle.

Susan Wood

August 2018 - New faces at the service desk again, this is 3 times in last 10 months, hard to develop a relationship and trust when staff turns over so often, should I be concerned? Got my booking quickly, next day, 8am, great. Asked for the "Works", clean and grease moon roof. Shuttled home, great. They found I needed new brakes, front and back, and rear calliper - fine. Called in afternoon and told they needed to order a calliper, given a loaner, over night, nice. Sat home next day till I called and they told me my car would be ready at 3pm. My fault for waiting around, should have done my errands in loaner, and waited for them to call me. Didn't want to take advantage. Learning experience on my part. When asked about costs, I don't know if they would have looked up my file and seen that I had had Ford brakes replaced there, front 2016 and rear 2017, so pads were under warranty, savings, and that I had credits in the points program, to put against my bill, if I hadn't looked up my file and asked? Overall, I am glad the service is done, not sure how I feel about my experience. Service desk staff were friendly, just don't know how I feel, would hope I didn't get taken advantage of. Fall 2017 - Was surprised by new service manager, seems fine, time will tell. Not very chatty but he is new. Got my appointment quickly at a convienient time for me. Service was quick. Would be nice if they would remind about greasing my moon roof take, I usually do this each time I go, but got thrown off by new face. Also would be nice to know if anything is coming up for my next visit so I could plan ahead if more money is required. Overall no issues.

John Butler

Great people. Will shop here again.

Heather G

I worked remotely with Kyle Nelson to find a truck. I'd done some research through Unhaggle and Kyle called me to follow up and see what I thought of the estimated price I'd found. He was awesome - extremely helpful, not at all pushy, excellent communicator. He gave me a great price and undercut the local dealer. Our local guy didn't seem to want to bother putting the time and effort in but Kyle went above and beyond even while delivering a better price. When working remotely he personally delivers the vehicle to your door. It's a pretty sweet set-up. I HIGHLY recommend Kyle.