Reviews of River City Nissan (Car Concessionaire)

Ali Pali

Great service, happy to use them and recommend

Vince Pelton

Fantastic guys, Jonny very knowledgeable.

Joe Matias

Amazing service as they went out of their way for me to address my critical issue that I had even outside normal hours operation. Thanks again to the parts manager and owner of Nissan. He took extremely great care of my needs and thank you again

James XXOO7

River City Nissan performed excellent work. Only the work agreed upon was actioned. I definitely like the online quote and acceptance process.

cabby316

Always awesome service from all the staff there whenever we bring in our vehicles. Any concerns we have we always get a detailed explanation about the whys, do's and don'ts. You can trust them there.

sid skerritt

great place very professionally run by Sean Turner

Susan S

Incredible team at River City Nissan! Thank you Chloe & Danielle!

Jay Eh

Not so good... Look elsewhere... Trust me

Mosle dora

Bad service and unprofessional sales not recommended but you do your homework i am simply adding to this from my experience

ROD DE LA CRUZ

Everyone here is very friendly and approachable. As soon as i walked in, greeted by them with smile. And asked right away what i need for. Offered me a ride while my car still in service or if i wanted a drink if incase i decided to just wait. Thanks to Mr. kyle for the great service and Miss nikki for attending my queries. I definitely like this place for any vehicle services and 100% recommendable. Thank you guys. Thanks River City Nissan.

W Dale Robertson

Made appointment. Came in from out of town. 3m replacement was completed same day as scheduled. Located one minor imperfection and was dealt with immediately. Great job and looks better than previous 3m. Jack the shuttle driver was also great.

Katie Dyck

They are always quick to get me in when my car needs an appointment, and the work is done well.

Merel Vissers

Everyone at River City Nissan was lovely and they all made me feel like a welcome customer! Not only did they sell me a car I try wanted, but they were able to give me a good deal and fair trade in price for my old vehicle! Special thanks to Chloé and Craig!

Joey Gamblin

Best service, best sales people, if you need a Nissan, come here

Les D.

One of the best buying experience I have ever had. Great staff and service. Relaxed atmosphere with a lot of fun and laughter. Great job folks!

Rosalie Quejada

First time with Nissan River City, for I just moved here in Kamloops. I appreciate the link for update on their service progress.

Himax Patel

I just got my first SUV from them, the process was great. I did had some issues with the care which they fixed with having a big smile on their face. If you are in the market for a car you should definitely stop by Rivercity Nissan

Nikki Stewart

Always friendly, efficient, and professional service.

David Phipps

We found Darrick , John and Daniellle to be very capable likeable and kind. Darrick lent us his personal truck so that we could go for lunch while they traded tires off our old car to our new car.Johnny our salesman went above and beyond to make sure we extra keys and tires that were promised by a third party even when that party did not keep their agreement with the dealership. Danielle was so pleasant and professional. She completing the paperwork for us in record time , as we had a long drive home. Without hesitation, we would recommend this team to anyone looking for wonderful Car purchasing experience .David & Karen Phipps

Hayley Collinge

I'm trying to import my car from Arizona and it has a recall on it. Despite purchasing it in the US, they happily helped me do the repair needed to have the import approved. They even washed my car which was a very nice gesture. Im super thankful for their help and everyone was very friendly. I highly recommend them if you want great service.

John-Paul Haraldson

Friendly and helpful staff and they'll price match tires.

Richard and Natasha Allard

I take my vehicle here for regular maintenance. The price is comparable and the staff is always friendly. The service bays are always clean and tidy and the whole place just has a nice feel.

Heather Dirks

Amazing experience! Dealing with buying a vehicle can be intimidating or overwhelming, but Sean and his staff made it easy and fun! Totally approachable and available. Didn't feel any pressure - just felt that they wanted to help me find what I needed. They answered my many questions and I left feeling thrilled with the outcome!

Kurt Bauert

Service advisor Elwood was great to deal with. He provided me with excellent customer service with my recent service.

Greg Peace

Great experience. Very prompt, professional and great pricing.

J Dub (Gunsum)

Absolutely great service. Changed my remote battery out for free. Also washed my Z for me. Inquired about break squeel and they gave me all the info I needed to have it fixed. Half hour labour charge. Shuttle service was extremely helpful. …

Robert Anderson

They are amazing to deal with. Great service and very knowledgeable staff. I highly recommend them.

Wendy Willis

Was not happy with my customer service regarding my free oil changes when I purchased a brand new truck. Will not be using them for future oil changes.

Melissa Styran

This place has the best employees and gives such good service ???????? shout out to River City Nissan!

Apftw

Purchased a 2017 Titan Pro4x from here. This is my second new vehicle from this dealer. The GM will go over and above for you and to earn your business.

WestCoast life

Just wanted to say Scott, the service manager save us. Our Acura's alternator failed during our road trip in 46c heat. We barely crawled into the dealership. Scott took the time to help troubleshoot, drove us to Lordco nearby to pick up the part and managed to squeeze us in for a service. Without him, we would have been left scrambling to get our car fixed to continue our trip. River City Nissan is lucky to have a guy like Scott who went the extra mile. You are a LEGEND.

Richard C

Extremely aggressive sales - Beware I received a text message from Darrick about selling my car and getting it assessed. I was told assessment was 15-20 mins. I agreed and went to the dealership. The sales team was very aggressive and wanted me to agree to sell my car without any offer or trade. "Are you okay with selling it to us today?" They asked this question three times. I told them I am only here because they were inquiring about my car and they were interested. I figured they would make a fair offer. They took my information, keys and were going to do a test drive. After 20 mins with my car still in the lot, I told them I have better things to do than wait. They finally came back with an offer. For them to buy me out of my financing and take my car, I would be out $1500. There is no incentive for me to sell my car. They contacted me and wanted me to sell. It was a good learning experience and I will never step foot in that dealership again. Nothing seems sincere about the way they handled this situation.

Lindsay Hobson

Everyone at River City Nissan was enthusiastic and helpful. You could tell everyone really enjoyed working there and it made the environment comfortable and the experience of buying a vehicle a very positive one!

Lyn L'Ecuyer

I’m not one to leave negative reviews but I just spent 3 1/2 hours of my day sitting and waiting for my car and all that needed to be fixed was the back camera. this was the second visit for the same problem and I would think that they just could’ve told me it was gonna take that long or offered me a courtesy car right away. instead I told them I would go and kill some time and I killed two hours and came back and it still wasn’t ready.?only then did they offer me the courtesy car because I told them I might faint if I didn’t get something to eat. Not only that but I bought a used car off of these guys and it took literally, nonstop me texting with the salesman practically every week, it took three months for them to get me the spare key so I don’t like leaving negative reviews but I’m really not happy. Sorry.

Kirsten Hamill

I’m very happy with my recent trade in and purchase of a 2019 Qashqai! Sales staff was very helpful and gave me great value on my trade in , would not hesitate to recommend to anyone :)

Kenan K

Kevin Skinner is the sleaziest sales person I have ever met in my life! He flat out lied to me. I made a 5 hour drive from the U.S. to come and look at a truck. I spoke with Kevin a few days prior to coming to Kamloops and he assured me that there was nothing wrong with the truck. I open the coolant cap and it is full of oil, for a second there I thought I was looking inside the engine. This cannot happen overnight and he must have known about this issue. Once I told him what I found he acted as if he had no idea. Stay away from this place!!!

Christopher Crerar

Great service. Friendly staff. The new building looks fantastic.

Humza Siddiqui

Bought a new car from them yesterday. The salesperson Gee was the guy who sold the car to me and this has been my best experience with a salesperson. He knew exactly what I needed, understood and listened to what I had to say and accordingly guided me through the buying process. I plan on going back to Gee every single time I go to Rivercity Nissan. Wish him all the best for his future as he has just started at the Nissan dealership. Knowing that he has 3 years of experience in the field, I am sure he'll do well for himself!

Amanda James

What a wonderful shopping experience! Buying a vehicle has never been easier. Chloe, our sales consultant, was phenomenal. Very informative and helpful. Jane, in finance, made purchasing the vehicle so easy. She really goes to town for her customers. I highly recommend this team for your next vehicle purchase

Colleen DeVeyrac

Awesome service and excellent price.

Gregory Onchoke

Thanks Heather and your team for such a great customer service

J Bunyan

The Staff were very friendly and welcoming. I knew what I wanted for a vehicle but they were good about assessing my needs and letting me check out the vehicle I was looking for. In the end I bought the vehicle I came to test drive and the whole process was very seemless and uncomplicated.

Lila Ross

Jim (sales) and Niki (financing) were SO great! I went in with my old 2003 car and left with a brand new Nissan Kicks! Fantastic! Jim didn't make me feel bad at all for not knowing any of the new fancy features that come in cars today, and …

Andrew Morrison

Very friendly and helpful staff

Robert Papillon (Rowbear)

I purchased my 2nd Nissan as I had such good service with my first one. Once again I was made welcome as I stepped out to look at the different cars available. It didn't take long before Carlton Perks approached me with pertinent information I needed regarding the cars on the lot. His manner was friendly and informative.He took the time to find the best car suitable for my needs. It would not be fair if I did not mention the Service Advisor, Kyle Trozzo. He is one of the main reasons I came back to Nissan.

E B

Looked for a vehicle and didn't find one but great people. Ask for Darrick!

Deirdre Piggott

Beautiful service. Great people, friendly and knowledgeable.

Elena Markin

I bought my Nissan Sentra brand new from River City Nissan few years ago and it has been one of the best purchases and experience for me. Customer service is top notch - friendly, helpful and personable. Today I went for seasonal tire change and to replace my breaks. I had my breaks replaced elsewhere last time and they used cheap parts, so I learned my lesson and went back to the most trusted mechanics I know - at the Nissan dealership. Jamie’s smiley face at the service reception is always a pleasure to see. My car was serviced by Elwood Delaney and he is one of the best mechanics I’ve had. He inspected my tires before I left to make sure that I would be safe this winter. Once he did the multi point inspection he reminded me that I had a broken fog light too. I had totally forgotten about this and eventually decided to go ahead and change that too since they had one in stock anyway. And what to say about the breaks!!! I am thrilled to have crisp new breaks! My car is not shaking anymore. Elwood followed up with me to ask about the breaks and how they are. Yes, they are perfect! The parts they use at the dealership are high quality as I’ve changed my breaks there before. All in all, I will not go anywhere else to service my car but at the dealership. Peace of mind, quality of parts, amazing service, great people.

Tim Raine

Kyle (in service) & Matt, who worked on my X-Trail, are excellent - friendly, competent, respectful, courteous & HONEST. You guys are the BEST!!!

Krish Baichwal

Jonny was fantastic to deal with with the transfer and set up of my new Nissan Rogue. Excellent timely customer service thank you River City Nissan....

Lani Rae

Niki and Damian went the extra mile to make sure I was able to get my new Murano, despite being from out of town. Thank you!

Kurt Dodd

Excellent sales staff and quick sales experience. I was in and out in less than 2 hours when trading my Pathfinder for a newer one.

Norman W. Clark

Fantastic service - passing through on our way to Vancouver from Calgary & the tire pressure light was lit. The pressure senders had not been reset by the Calgary dealer when we changed the winter tires for the summer tires. River City service staff was fantastic and reset the sensors even though it required a non-standard tool and took almost an hour. This great service and they refused to charge us for their help. If we lived in the area River City Nissan would be our dealer. Five stars for a great group of people.

Paradise Mike

Good people, nice building in and out. Nice cars too

John Scheianu

I came for the second time to have maintained my Juke. It was fast and convenient to book a convenient appoitment. The checkup was through and conprehensive, the service covered all points of interest still was not too expensive. The service people are professional and polite, the facility is modern and pleasant. The location is well chosen, in the valley by the river and right on Canada no 1.

Alex Passini

I service my Nissan Rouge here, very good service. Everything is always done on time and they sent me info on everything that was covered under warranty.

larry thompson

Was awesome to deal with

Darren Fowler

Johnny Walker is great to deal with...I highly recommend him.

Erich Zirnhelt

I really like getting my truck serviced here when I’m in town. (There’s no Nissan dealer back home.) From their online booking to the text message updates, everything is modern, clearly laid out and transparent, but the team is also friendly and personal.

karan joshi

Group of Great Guys , whether it be Sales or Service, havnt had any big problems since I bought my Car from them , had 2 minor issues and I was surprised to see how these guys were on it and instantly had solutions for me both the times.Keep up the Great Work Guys.

Rick Batten

I have been a happy customer of River City Nissan for several years. To day they serviced my 2020 Murano and mounted my winter tires. They also diagnosed and solved a problem that was caused by a rodent. The service department was very professional and informative, calling me with the solution and the cost. When I received my invoice it was exactly what I was quoted. Thank you I will be back.

Darla Miller

I recently took ownership of my second Nissan vehicle from River City Nissan. Sean Turner and has staff have set the bar high when it comes to customer service. You guys are awesome!

MICK SANDY

In light of recent events I retract my previous statement.

Shane Reid

Fantastic dealership to deal with. Bought a 2017 Titan a couple of months ago and they have been incredibly helpful with anything and everything that we have come across, from small nicks in the paint, to trouble figuring out how to work the dash computer. I would highly recommend this dealership, in particular the service department, ever since the new staff took over. :)

Beth Tobiasz

Excellent service dealership. Exceeded expectations in all areas. Returned a second time and service was 5 star!

Jonny Walker

A great dealership with fantastic staff who are always going that extra step for their customers. I have personally purchased over 5 vehicles for myself and family from River CIty Nissan

Cale Birk

I have used River City Nissan service a number of times now--terrific facility, great service and even better staff. From the moment I walked in to the second I left, I was treated as a valued and important customer, and my vehicle got service that went above and beyond. I will be back!

Mishka Michelle Sturley

Friendly and accommodating Great service!

Nicky Arnold

Literally can’t say enough good things about this incredible sales team. Best vehicle purchasing experience I have ever had

Louise Gebert

I had great help from Chloe my salesperson in finding my vehicle and explaining all the things that it has. Thanks for being such a great help with my purchase.

thom wroz

Excellent service, fast and efficient. Well explained.

Julia Close

Amazing service and price. Both Adam and Kyle helped me out and I can't say enough good things about the whole process!

Kim Osborne

The service department always does their best to keep me informed and they won’t do anything without my ok first. I appreciate the open line of communication and the quality of the work done on my vehicle.

Hardeep Chahal

Great personalized service from a dedicated staff. Owner and Sales Manager provide direct service. Prices are fair. Discounts are passed on to the customer. The Nissan brand is clearly superior. This will be our family's sixth vehicle from River City Nissan and we couldn't be happier!

Spencer Paul

Really pleased with the staff here! Will be taking my Rogue here for service thanks to Kyle Trozzo.

Tanya Harrison

These guys always do a great job. I've only had one visit that I wasn't 100% happy walking out the door. Thanks for taking care of me and my vehicle. ????

Barry R. Brown

Beautiful new building and friendly people.

Pennie

AMAZING service, my daughter in law needed a part for her AC and their department worker Adam went above and beyond, I HIGHLY recommend this company, even those answering the phone were very kind and helpful, thank you all so much.

J W

Great place to find a nissan

SJ Clark

Amazing, above service from Carlton and Craig in sales when I traded in my old vehicle for a new one. I’ve been with Nissan for the last 5 years and every department from sales, to parts, to service has always been 5 stars. Thank you for your professionalism, hard work and laughs to make buying a new vehicle so enjoyable!!

Lorrie Wren

Have been bringing my vehicle back here for service for many years. Service is first rate, car issues are quickly and correctly diagnosed, appointments are on time, and repairs are always done properly the first time. I would definitely buy another new vehicle from this dealership and have them do all the service work.

Dean Pierson

From the first visit to the River City Nissan website to booking/ taking a test drive and ultimately to taking delivery of our new vehicle, every interaction with River City Nissan was top shelf. Sean Turner has surrounded himself with quality products and a great team. Highly recommend River City Nissan. Update: 6 months into our new vehicle and the awesome service continues. No regrets about my earlier rave review. Still a fan.

Alicia Baer

I absolutely loved the sales staff here! Extremely professional and accommodating! I couldn't have had a better car buying experience! Will recommend this place to everyone I know!

Devin C (Steezy)

Bought a pre-owned frontier from River City Nissan. I had a great experience dealing with Jonny and Craig. They were very friendly and addressed all of my concerns before i bought. Thanks again!

Andrew Abley

Bought a car from them, and the salesman treated me great but after I went back the same day with the tire pressure light on because the free winter wheels/tires didn't come with sensors which I was never told about, the mgmt.. treated me terrible. The upper mgmt. was rude and seem to care only about the money and not about the customer. The success of this business will Eco in its customer service.

Mark Ferguson

Excellent service..

BENJAMIN JACKSON

We went in to look for a new car and "Kevin" is horrible salesperson!! super pushy.....

Jacqueline Newbury

I just signed my first lease and I’m incredibly happy with my experience. Jim at River City Nissan made every moment super smooth and stress free. He was extremely knowledgeable and didn’t waste any time. I never felt pressured and he explained everything in full detail. I will be a life long client.

John Brunstein

Very helpful in getting my vehicle in for immediate assessment when I broke down traveling and limped into dealership. Good at communicating what was needed and providing accurate timelines to complete.

Lawrence Capot-Blanc

Nice staff

Michelle Anderson

I cant say enough good things about my experience at River City Nissan. I had Emmy from the sales team and owner Sean Turner offer me so many options and relevant information provided that allowed me to make the right decision for my purchase. Danielle in Finance was very helful and went out of her way to help me out. I LOVE my sporty 2019 Qashqai. My coworker went in and purchased a truck the next week as I told him to go see them first! Thanks Nissan Team Michelle A Kamloops BC

Peter Sidorin

Awful service, unfortunately got problem with my Nissan Altima transmission, then I asked for the service in River City Nissan, they did all transmission inspection and stated that it broke down (what is common problem for this CVT transmission) and my car needs a new transmission. Then, they unfairly declined the warranty service without any explanations. I am totally unsatisfied with their work, never recommend to visit it.

Lisa Wiebe

Fantastic customer service! I keep going back whenever I need a change in vehicle and the team here never disappoints. I recommend them regularly. Always an awesome experience!

Tansey Mercanti

Excellent service. Quick, reliable and organized

Ricki Lynn

Amazing, friendly staff in both sales and service department. I bought my first car from them a year ago and they've been awesome at servicing it - and never push me to get something I don't need.

Elizabeth Diamond Riley

Amazing experience. Everyone is so kind and helpful. They all go out of their way to make their customers happy! Huge thanks to Chloe, Craig and Jane for helping us out!! We walked out with 2 brand new cars today and we couldn’t be happier!

Denise Davis

Amanda in the Service Department was amazing. She managed to squeeze us in on a busy Saturday. She was very professional and had a pleasant demeanor. The service was completed in a timely manner. Amanda also offered a car wash. I highly recommend servicing your vehicle at this location.

Production Habit

Very nice and honest to deal with. No hassle.

B P

Thanks to the service people at River City Nissan. Friendly, on the ball, get things done. Go over and above to satisfy and help their client. You in the service department sure know how to treat people. Thankyou

Justin Harford

Best place in town to get a service. Elwood will help you out. If you need a new vehicle then Chloé has you covered!

Mark T.

Great service department. They helped me save money. Who would have guessed lol.

wayne rezunyk

As always great service, efficient and flawless experience. ????????

Char Monk

Very friendly and accommodating staff. I’m quite happy with my purchase.

Shannon Marks

Absolutely Awesome. River City Nissan looks after my car- leaving me feel safe and confident that my car is always at it's best! Thank you!

Jordan Sim

Service of my vehicle went as expected and met my expectations.

Troy Ross

I had great a customer experience.

Graham Hansler

Awesome staff! Very helpful with all aspects of my vehicle purchase, everyone went above and beyond my expectations!!

mel O

Thank you to G and Jane for making my car purchasing experience so comfortable and easy. They definitely went the extra mile for me. The whole team at Kamloops Nissan were friendly and welcoming. Will recommend.

Robbi Forsythe

Friendly and responsive when I had to leave abruptly.

BLAIR B

I now have a trusted contact in the service department named Elwood Delaney , This was my first interaction with a dealership and he helped me and my Frontier carry on to our Destination and he went out of his way to do it ! Thanks again Elwood

Jonelle G

Great service and the staff was very helpful and nice ????

jack martin

Great experience, Jonny & Craig were most helpful. Recommend both of them.

darcie barbeau

Great experience today from everyone at River City Nissan ???? Thanks Craig and the Whole Team!!! Very professional and knowledgeable. Love my new Wheels ❤

Samanthia Ploughman

The whole team at Nissan is outstanding! They always do whatever they can, and treat everyone with respect and kindness! I have purchased 2 cars now from them, and will be using them for all of my future vehicle purchases!

Aussiecan Roberts

The staff at Kamloops Nissan were welcoming, helpful, reliable and cheerful as always. Thank you so much for taking great care of my car :)

John Mccauley

Probably the quickest and easiest vehicle purchase I've ever had.

Steve

I purchased a vehicle here recently and I am so happy I did, Darrick and Brodie are very honest and helpful, and they both stands behind their products, and are very knowledgeable.

Daniel Mudge

A very memorable experience dealing on a used Kia Sorrento. Emmy gave us ten star service, and was very impressive!!. Thank you for the time and your excellent service. You did a great job for us. River City Nissan is very recommendable? Thank you. Dan

James Silva

Great service and products.

Angela Gilbert

The staff were friendly, knowledgeable and supportive to ensure that I was able to get the correct vehicle to meet my needs. I would recommend River City Nissan to anyone.

Ajay Borasi

Easy to deal with fast service Emmy was great Craig was to best to make deal happen.

janet barlow

Great service as always. The guys always go above and beyond

Riley Osborne

Wow, what a great experience dealing with Carlton and everyone at River City Nissan. I went to visit a couple of other dealerships in the neighborhood, and after dealing with disinterested or absent salespeople, had the good fortune to meet and work with Carlton at River City Nissan. Carlton listened, and actively worked to understand what I wanted and was interested in. He handled my bad driving almost killing us both with aplomb and good humour, and didn’t bat an eye at multiple test drives and innumerable questions. I couldn’t be happier with my purchase or the service I received. Thank you Carlton and River City Nissan.

Neil “Papa Bambam” Bamford

If there were 6 stars they would easily get them. Engine light came on and the AWD system shutdown just as I got to Town. Showed up on the doorstep without an appointment during busy tire change season. The service writer set the expectation that it might be a couple hours before a tech could look at it. They got me comfortable in a very nice lounge area that had hit and cold drinks and plug-ins for about every phone made. Lots of power and places to to set up your laptop and was settled in for the long haul. About 15 minutes later I saw my car roll into the shop area as they have a viewing area of the shop area. Long and short of the story is in less than an hour they had me sorted out and on the road again. A reasonable expectation was set at the beginning of our interaction and then exceeded. It is pretty clear why this is such a busy service department. If they treat out of towners this good I can only imagine how much the locals can count on them and I met several of them in my shirt time there and they were all smiling.

Evan Drygas

Sean and his team provide excellent service! The staff at River City really care about their customers and believe in the product that they sell and service. I will definitely be back!

Hailey Hunter

Super helpful, great service, made my buying process smooth and efficient. Jim, Chloe, and Jane were all amazing.

Nancy Kuchta

The service is quick, courteous, and convenient; however, My computer on my car was showing low tire pressure. They changed to my snow tires but car still says low air because they did not even address this on my summer tires. I thought this should be part of the service. What if there is a hole in the tire, and I wont know this until Spring. Also, I feel they should have told me there is no shuttle on Saturday so I could have made arrangements. I was under the assumption if you bought your snow tires at Nissan they change then for free. Today, they just said "oh we dont do that anymore' okay.....should have mentioned this prior to service.

Yasuko Todd

Great service. all the stuff are nice and friendly. I bought a used car recently from there, and one of the sales person Jonny looked after me who is excellent and super friendly. I highly recommend to see him if you are thinking go buying a car. I had great experiences with the sale managers there as well. Thank you for the excellent services.

Ross Spina

Friendly and professional staff.

Scott Laity

Sorry that was meant to be 5 stars. Really should be 6 stars!

Kassia McCrossin

I had an amazing experience at River City Nissan. All of the staff was very personal and I was introduced to a lot of the team. Rinder was an amazing salesman; easy to talk to and happily answered all of our questions and worked with us to find the best deal for what we needed. Thank you to all of the staff, I’m happy to be a part of the Nissan family!

brooklyn kiloh

The staff are awesome and I always get great service!

Kelly

Great place to chat and have a visit with the Employees. If you ever need a new or a used vehicle this is the place to go. Shout out to Kyle (Service) Jonny (Sales) Craig (Sales) and Danielle (Financial) has always treated us like family. Oh can't forgot the Shuttle driver Cliff. Great team and outstanding customer service that Sean Turner has put together in this great dealership.

Debbie Leduc

Not super happy with the customer service today. My car was in for an oil change. They gave me a 12:30 pick up time. I showed up at 1:00. Once he figured out where my car was, he told me to take a seat and that it would be out of the wash bay in 5 minutes and he would call on me. 25 minutes later I had to go ask again about my car. No explanations or apologies as to why I had to hang out for almost another 30 minutes, just took my money and sent me on my way.

Shelby Bone

If you're looking to get your first car, River City Nissan, is the place to go! Everyone was very welcoming, friendly and informative. Rinder especially, was very helpful in finding the right vehicle to suit all my needs. Highly recommend! Thank you River City Nissan! ????

Monica Hall

My husband and I needed to upgrade the size of truck we had, to a larger truck, in order to be able to tow a trailer etc. We decided a Nissan Titan was the best choice for us. In our search we found the perfect truck and it was offered at River City Nissan. Although we live in the lower mainland we took the drive to Kamloops to see/purchase the truck. Our experience with the staff was exceptional. We felt taken care of and we can confidently say that the friendly honest staff made our experience an awesome one. Thank you very much for all the help we received. Brad & Monica King

Bobber Bartley

Just bought a new to us vehicle from River City this morning. Our experience from the first phone call, to a test drive and purchase with Nick our salesman was excellent. Honesty and integrity were our impression of this fine dealership. So glad we found our new to us vehicle with River City. Cheers to all the staff we dealt with. Highly recommend and we look forward to any future dealings as we know we will be treated well.

Hulio Beeds

Fast and friendly service. Wifi and a charge location if you need to charge your phone while you wait. Free coffee and tea to drink as well.

Bob Burkholder

Staff very friendly and accommodating

Bohdan Kovalenko

First-class service,polite and attentive staff. I definitely recommend this dealership for everyone.

Nikoo Ghaffari

Professional, knowledgeable and kind team! I especially want to thank Chloe, our sales consultant. She definitely did more than enough to help us out.

Judi Clarke

Love this place. They treat you well and prices very good.

Cole Brenton

Paid $300 to get my car towed down to Nissan because it kept shutting off. Mechanic looked at it and verbally and on paper guaranteed me the alternator was the problem. Paid $1400 to fix the alternator and the car shut off again an hour after leaving Nissan. Called the mechanic and he didn’t seem too concerned and said he would work on it next week if I got it towed down there. So now my car is sitting in a gas station parking lot and I’m down $1400 for nothing.

Albert Sia

Very good service; fast and efficient; clean and bright; appears to be following Covid-19 protocol so I feel assured and comfortable.

Hazel Green

Jim Wilson and Nicollet Harrison were very professional. I didn't feel pressured when I was shown options. Will definitely be returning to River City Nissan for all my scheduled Rogue servicing for many years to come. Thank you!!!

Shirlee Ezowski

The River City Nissan Team is like my Family! Awesome customer service and support! Thanks for my Friday service!! Will be back on Aug 20 for my detailing appointment????

Cory Gray

Very friendly staff! Scott in service was a great source of information and gave notice of upcoming services required. Will definitely be back in the future

Joel Mena

The best deals Friendly people

Lori Vlaanderen

Was in last Monday for my first service on my 2021 Rogue. As promised I was in and out in an hour. I have purchased a few vehicles from River City Nissan over the years and have always received great customer service!

Doug Peters

Very good service and friendly Professional people

Jamie Wiley

I have had nothing but positive experiences at River City Nissan!

Gina Rowe

Everyone was very welcoming and not pressuring...they gave me answers to questions before I realized I had those questions...they had lots of knowledge about all the vehicles in stock...I usually dont teust car salesmen as I know they have a job to do...but I felt I could trust them which is huge for me to say and feel...I love live live my 2021 Nissan platinum awd rogue.

Ernie Cupello

Great place to buy a new vehicle. Very professional staff who went out of their way to make sure we were happy. Excellent customer service! Highly recommend them.

Keon Almassi

Wes in service is rude and malicious. Terrible service and 0 respect.

Joy

I decided to give the Nissan Dealership a try because my dad talked about them servicing my mom's Nissan Altima while it was under warranty hassle free. Immediately, I felt comfortable with the staff because they were, friendly, knowledgeable and professional. Most importantly, they weren't pushy like I've experienced in other dealerships. I purchased a used vehicle and a bumper to bumper warranty and I'm looking forward to servicing my vehicle at this pleasant dealership. Great job to all of the staff who helped me with my purchase!

Barb Tames

I bought a new Nissan Micra and am very pleased with the car. Brandon, the salesman I dealt with was up front, honest and did not apply any high pressure sales tactics which I appreciated very much. Everyone involved with the purchase was friendly, informative and professional. I would recommend this dealership to anyone interested in purchasing a vehicle.

Eric No name

10 years ago I purchased a Nissan from this company and to this day they will not leave me alone. I haven't had one for years and will never own another Nissan because of River City. I continue to get their junk mail and all requests I have made to stop have been ignored. Their so called "Service" is a joke. They care nothing about their customers and their lack of respect is the reason I sold my Nissan. The original purchase was a total run around and they kept me waiting for hours. At the time I was recovering from a broken back and neck and had asked they have everything ready when I arrived so I could leave as soon as possible. When I got there, NOTHING was ready and the person I had dealt with, wasn't even there. 3 hours it took to get me on the road and they haven't left me alone since.

Gerald McKimmon

Was very good. Nick took all my money .but I got a great truck in return. I highly recommend this dealership. Thankyou.

Naomi Teramoto

Everything was completed as we discussed with no outrageous up-selling (as I've had from other mechanics) and my car was beautifully cleaned as well!! So awesome!!

Kevin Bowman

We had a great experience at River City Nissan with the purchase of our Nissan Murano. We highly recommend this dealership and in particular our salesman @jimwilson and Finance Manager @daniellenoordam. No pressure here, a great experience, this is the way a car buying experience should be.

Joanne Moores

Had my summer tires put on. I mistakenly thought there would be no charge as I had purchased 2 sets of tires from them. They kindly waived the fee and clarified that this practice changed in 2019. However it took two hours wait and the tires are already on rims and I had an appointment.

Natasha Martin-Cady

Went into Rivercity Nissan today looking at trading my 2019 Kicks for a 2021 Rogue. Well with the help from Rinder and Jane they did their work and we are the proud new owners of a beautiful Rogue! Thank you for such great service again!!!

Sarah Irvine

I have dealt with Nissan Kamloops for several years and recently purchased my fourth vehicle through them. I continuously return because of the outstanding service Sean and his team deliver. From Rinder and Craig working the numbers and getting me a great deal on my latest purchase to Kyle and his team in service always delivering me with prompt and attentive detailing. I cannot say enough about this dealership I will continue to purchase vehicles from this team for years to come 100 percent because of their excellent service.

Terrie Nelson

I took my vehicle to River City Nissan for an oil change. What I am most impressed with is the consistent and friendly customer service I receive each time I visit. I observed other customers being treated the exact same way and all left smiling. And, thank you for the complimentary car wash today!

Scott Bateman

I went in early one morning after seeing a Ford F150 on their website. The truck wasn't even on the lot yet. We made a deal with a hand shake as long as the truck was as stated. I appreciated the hand shake, which I'm sure isn't done very often at many businesses these days. It lends to their customer service and how they treat their clients. The truck arrived a cpl days later, it was given a mechanical inspection, some repairs were done. I am very happy with River City Nissan and the care and attention shown by their staff. Thank you!!

Tiffany Ross

Customer service at it's finest. Thank you to everyone at River City Nissan for the beautiful Tiguan I had the pleasure of taking home. To the Sales Manager, Johnny, the finance ladies and Elwood I truly appreciate having a safe and gorgeous vehicle that I can take my daughter for adventures in! Cheers!

carolyn bilkey

As always, Nissan service Dept. went above and beyond for us today. They are extremely courteous and professional in all of our dealings and we couldn’t be happier with the service we received here.

takara arnould

Every staff member I interacted with from receptionist, to mechanic, to the valet driver was incredibly kind and efficient. I felt taken care of as a costumer and they did great work on my car!

Nick Sterling

Just chargin too cold to be certain i could make it ip the highway..

Frank Noel

Always met my needs great service.

Andrew Berg

I contacted Craig gallant about holding a canopy (dealer selling) through my wife’s fb that he said he connect with me the next day. He did not follow up. Then a guy contact me through text (Kevin). He dropped the ball on communication so I called him. He told me he’d hold it for me and I didn’t need a deposit. Then I called the secretary to confirm that I’d be there Saturday to pay and pick it up. Friday before leaving. Craig tells me they sold it. Terrible communication and business agreements. They lack respect for people.

Stace Barrett

Very happy with the service I received. Had a concern about the work / invoice that was done and when discussed it with the staff they were very accommodating and were willing to correct it(at their expense) . Great customer service. Also ..parts dept was a real help getting items I was looking for. Prices for parts and labour very reasonable.

Groucho Marx

Great service friendly staff!

Ken Martin

Service was awesome. Very quick and efficient with no issues.

Greg Rauscher

I got a recommendation from a customer about this place and boy was she right! Start to finish, this experience was smooth and seamless. Johnny my salesman was attentive to my needs, and professional in all aspects of the sale, even going out of his way to pick me up and then stay 2 hrs over his shift till we finished. The entire team at this dealership really made me feel like I made the right choice. If you want a great car and 5 star customer service, then this dealership is the place to buy from!!

Megan Renner

I was having issues with a vehicle I bought a year ago from Nissan. Nissan went above and beyond to make sure everything was working properly and fixed properly. They were great to deal with!

Carol Payne

Great service!

Rod Hurst

Great work by Scott and his service department❗️ Received detailed feedback from the technician and service desk staff. Thank you River City Nissan ????????❗️

Natalie V

Dealing with River City Nissan was a great experience. It is a very low pressure, positive environment and I didn't feel like I was "just another sale". Chloe was energetic and just as excited about finding the perfect vehicle as I was! I appreciate her help and commitment to being available for any questions or concerns. Am most definitely happy to recommend Chloe and River City Nissan to friends looking for their next vehicle.

Danielle Sykes

It’s been awhile since I visited the dealer for service. The new facility is refined, and the service experience was very efficient! I love the use of technology - from booking the service to real-time updates. The customer waiting area is spacious and welcoming, and the staff are always friendly.

Dan Juros

Solid communication, nice environment No complaints

Mike Rickson

Great customer service and the team is always willing to help out. Flexible appointments and always so helpful. Keep up the great work.

David Mcpherson

Always great service, all interactions always professional and pleasant. Detailed feedback. Very happy.

Lana Hilliard

Best personal experience with a car dealership. Carlton Perks and Danielle Noordam were awesome. Carlton was very easy and pleasant to deal with. The Rivercity Nissan was a very clean the team was very informative. I have already recommend a friend to the lot. Thank you River City Nissan it was a great experience. Lana Hilliard

Ron White

Good service and friendly staff

Nicole Smith

River city Nissan is always gets us in quickly . Friendly knowledgeable staff !

K Singh

Best car buying experience ive ever had at a dealership. Craig, Jonny, Niki, Danielle all did an amazing job helping us purchase our new vehicle. They do not look at you or treat you like a customer and instead treat you like a friend. Amazing staff at River City Nissan, i would highly recommend them to anyone looking for a new or used vehicle. P.s Love the new Murano :)

Terrie Miller

Amazing service. They go the extra mile for their clients. ????

Teri Walch

Thank you service team! Always helpful and provide excellent service.

Kirstin M

Purchased my first Nissan from River City in February 2021 and just recently had my first complimentary oil change. Service was excellent all around. From the lady who greeted me at the front of the store all the way to the service department staff I dealt with. The service advisor went and above and beyond and I was very happy with everything. Definitely makes me feel confident in continuing to visit River City for all my Nissan needs!

Kianna Whalen

I brought my car in for service today and I received the quickest, and most professional service. I had Kyle Trozzo as my service advisor and he made sure I was taken care of from start to finish and kept me informed of the progress on my car once it was in the shop. I highly recommend River City Nissan to anyone looking to get service done on their vehicle or if you’re in the market to buy a vehicle! I will continue to bring my own vehicle there and support our local dealership

Lennard Winslow (Lenny)

Great dealership, friendly staff with awesome deals.

Pia Boren

Had a great experience! Quick, efficient and friendly! Definitely recommending this to all my friends :)

Ross Gould

Have not made a buying decision yet but the staff there are very friendly, accommodating and most helpful.

Scott Owens

Everyone is always really nice and it is easy to get an appointment quickly. Never had any problems taking my car there for service regularly over the past 4 years.

Randy Clary

Very pleasant. Staff were professional and answered all our questions. They made our decision easier without pressure. Thank you

pot_kivach

Great service. High quality, on time, friendly stuff, all questions answered. Give you 4.5 stars because of unjustified $30 misc charges. (plus tax).

Margo Fehr

Top notch service, really great service manager.

Dean Connie

I recently purchased a Per Owned 2017 Nissan Murrano from Riverside Nissan. The sales team of Darrick Boyes and Jonny Walker where very professional and helpful in making this transaction work. The negotiations where very transparent so I had confidence I was getting the best deal on my purchase. There was no pressure and they where where fun guys to deal with. Like me they are in this business for the long term and I will definable go back for my next purchase. Thanks guy for making this purchase easy and fun.

Curtis Davyduke

Exceptional service all the way around. The salesman was extremely knowledgeable, friendly and professional. The finance department was very helpful. Also very professional and worked exceptionaly hard to make the right deal. I got a tour of the store and received free gifts as well. It feels like I am part of the Nissan family. Exceeded expectations in all areas. Will recommend River City Nissan to everyone I know. Thanks to the team.

SUE BOOSE

Craig & Carlton were great !! ????

Brenda Adtruson

Great customer service.

Sue Hayward-Caryer

I purchased a Murano at River City Nissan last week. All of the staff were friendly, helpful, and knowledgable. Jim Wilson was personable and professional. He was not at all pushy and was very helpful. I moved to Kamloops 4 years ago and have had my Murano Platinum serviced there since. I've been impressed with and trust the service department and personnel. I highly recommend the Nissan product and the River City Nissan dealership. If you are in the market for a vehicle, Jim Wilson is the man to call.

Richard Demers

I received another great service and the staff was very pleasant.

glenna stewart

My experience with purchasing a 2021 Nissan kicks SV at river City Nissan on Dec. 11, 2021 was very positive. the salesman, Nick was really informative, polite and attentive without being pushy. The financial person, Niki was very friendly …

Pat Sheppard

We had our service today and as usual the service was great thanks for a great job done

Sharon Rehbein

Great place very friendly ???? Very helpful. It was a good experience. Thank U✌

S Bonnycastle

Bought my first brand new Rogue! AAAAA plus for Rinder. If I had not been dealing with him, I would never have purchased a vehicle!!! I recommend anyone that is searching or wanting to purchase a vehicle at River City Nissan, to absolutely go through Rinder. Honestly! This poor guy put up with me frequently being undecided (changing my mind), cancelling test drives, and backing out of a deal at last minute almost twice. I also asked way too many questions by text or phone calls. Unlike any other salesperson or business that I have ever dealt with, Rinder patiently answered everything I needed to know every time and also got back to me right away if he was busy with a customer! Rinder truly wanted to find a vehicle for me that met all my high expectations, even if that meant he might lose a sale. He showed his true nature of his deep care and passion for his customers and also the product (Nissan Vehicles) that he believes in and sells. He went above and beyond for me, to the happy ending, getting me the very best deal I could have asked for! After my purchase he introduced myself and my husband to the people working in the different departments, watched some videos of how my vehicle components work, and then went through the vehicle with us top to bottom making sure we understood everything and would drive away safe and very very happy! What a sweet, bubbly, personable, caring, and extremely patient man! Food for Thought: When I cancelled my first deal after putting him through the ringer, Rinder actually wished myself and my husband a “Happy New Year”, out of the kindness in his heart! So many of you salesmen that lost a sale could learn so much from this person’s humility and customer service! These type of people are what brings customers back!!! And yes, I did, and bought the most amazing Rogue, because of you Rinder! Thank you for everything you did for me. I also had the great pleasure of meeting Nicki. So easy to chat with. She knows her stuff, so don’t be afraid to ask questions about warranties etc. I also just had my first service. Sooooo excellent! You ALL we’re so wonderful to me. Fast, efficient, very kind, and sent text on everything that they checked (which I didn’t even know they we’re going to do these things as the vehicle is new) and did. Wow. And Cliff, sweet, sweet man! Thank you for your shuttle service. Truly enjoyed our conversation and can’t wait for the next. I have never experienced such an exceptional all around business as River City Nissan. I will always be your loyal customer and recommend you to everyone I know!????

Chris I

This is a great dealership. They go above and beyond to please you. Staff is always pleasant and work is done right the first time.Just bought a new Kicks, got a great deal. The staff was great.

Stephanie Mccrea

Great to deal with and excellent selection and service. We are so happy with our Nissan Rogue I can’t believe we haven’t taken the plunge until now! I love love love my new wheels!

Gloria Chapman

Great service!

Zachery Worthington

Great dealer. Always satisfied by their service department when taking my 2016 Frontier in for scheduled maintenance or any questions I have. Highly recommend the make of vehicle and this location especially.

brodie pointer

The service department is second to none!!! I've never had a company go above and beyond to save me money like River City Nissan. Sourced out far less expensive parts and took up a lot of their time to do it! Above and beyond for sure!!

Jeff Murphy

Buy a brand because of it’s service dept and the quality of it’s staff. Buy from River City Nissan. Even if there is an issue, the staff are friendly and courteous.

Wendi Fitger

Excellent service! Fully explained, kept in the loop via text. Shout out to Scott! Plus they washed my car! ????????????

Chris Pan

Between Derrick and Craig the so called managers here they sure arnt helping a dealership be successful. Just a run around of bs.

Kerry Hart

Beautiful modern dealership with small town values and pricing. These guys work hard to not only sell you a vehicle but keep your business for years to come. I highly recommend them. I have purchased 3 cars from them. How often can you call a dealership a year later and they know who you are? 10/10

Jenny Agar

Terrible experience with this dealership. We had seen a truck that we hoped to purchase. Texted with a gal from the dealership all about it and explained we were from Kelowna and hoped to trade in our current truck. She stated the truck had yet to arrive and promised we would be the first call when it did. We sent our photos of current truck and information and we were very excited to hear from her in the next day or two. I would like to personally thank her for contacting us today to tell us they have SOLD the truck. Very disappointed in the service and I will NOT recommend this dealership to my family or friends.

Michael Chmilar

Very elegant building. Friendly and professional staff. Seamless process getting into our new Rogue.

Andy Cheong

Awesome staff. The service department is top-notch.

Tracy Dunn

I downsized to a vehicle I inherited that is not a Nissan, but I come here for service anyway!

David Luszcz

We had been looking for a new vehicle for a while and Rinder and Derrick made the whole experience excellent. Rinder went above and beyond in his duties of making the car buying experience enjoyable. If he didn't know the answer to our questions he would admit it and then get us the answer. Hats off to River City Nissan on how you run your business and make a customer feel " Part of the Nissan family". Well done, and we love our new Rogue.

Jennifer McKinney

As always, the service and care is amazing at River City Nissan. Thank you Elwood, Kyle and Jamie for looking after me for so many years. I am hitting the road this winter safely with my new tires.

Eli Roy-Brown

Upfront and honest service

Donovan Nicholson

Great service

sharon houghton

Great service as always. Friendly, courteous staff. I was contacted while my car was being serviced and asked if I wanted a dirty engine filter changed as well as what was initially agreed on. I said yes and there was no charge for labour on that piece. My only disappointment was that a part that was ordered turned out to be the wrong one and I have to make another trip. But I guess that will be an excuse to read my book while I wait! Thanks for taking care of my car!

Trista Nelson

Such a great Environment they make you really feel like family! The sales process is seamless and everyone was so friendly. If you are looking to buy without all the pressures of most dealerships I would recommend River City Nissan.

Diane Forster

My experience purchasing a used car at River City Nissan was very pleasant . Salesman Carleton was very knowledgible and helpful. He gave me choices according to my wishes. The assessment of my car for trade in was quick and painless. Everyone at the dealership was friendly and I felt no pressure. Left with a vehicle i felt good about and would return and recommend to friends.

Trina Cassidy

5 star rating for this outstanding dealership ! I have always received the best care for my vehicle over the past 14 years and have enjoyed chatting with Elwood, Kyle and the knowledgeable service staff. I appreciate the shuttle ride to work and the conversations I have with Cliff!

Christian Koller

I've taken my titan into three different dealerships on different occasions. River city was by far the most considerate when it came to repairing my vehicle. Communication was professional and timely. Matt in the service department and the service manager were awesome to deal with.

ta2meqrious

From Management to Sales to Service to Finance, it is class and the connection that have River Nissan in my good books! Great people all around!

Shannon McCaffery

Absolutely great experience when my cars check engine light came on right before Christmas!! Great service and wonderful shuttle driver!!

Ardell Piche

Superb service as always. Staff is incredibly knowledgeable, professional and friendly. The new dealership is stunning but may want to install more signage showing where service and sales are located. Also more signage indicating they have a drive up service door.

Ron Brasseur

Friendly staff at Service counter also parts guy real helpful

Dwayne Steve

Great price. Easy to deal with. 5 stars.

Terri Blackall

Always great service!

Ken Fricker

Got my appointment booked within a day, the team was amazing and exceeded my expectations. Though I drive a Subaru, they were able to completely meet all of my service needs.

Trisha Wilson

The customer service at River City Nissan is AMAZING!! They go above and beyond. Highly recommended!!!

Bev Brooks

I’m very happy with my visit today. Great customer service! Elwood Delaney listened to my concerns about my vehicle and thankfully, this is an honest dealership and only the minor servicing was required today after a thorough inspection. I will definitively be back and will not hesitate to recommend them to friends and family.

Melissa Meikle

The staff were friendly from my first step into the dealership. Jonny was reccomended to me by a friend and he didn't disappoint. He listened to what I wanted, showed me vehicles in my price range and I am extremely happy with my Sentra. I will reccomended River City Nissan to all of my friends and family!

Andrew Idzikowski

Great promptly completed service.

Susanne

Attentive customer service where employees of all departments listen to comments, and interests expressed, helpful and kind response. In addition putting the customers inquiry first to other day scheduled and staff routines. Awesome wonderful people helpful and friendly. Thank-you, Susanne Douglas

Walter Buddee

Very nice bright open dealership

Alex Popa

The team seems to be helpful and knowledgeable, they potentially identified an outgoing issue on our vehicle ... but no work was done yet... as we are waiting for parts...

Kristopher Dirks

Mr. Turner goes above and beyond to make his customers happy. Great job! Very happy with my dealings with this dealership.

melissa mckenzie

We travelled from Prince George to Kamloops to buy our Nissan and had the most amazing experience! So professional, and treated like we were one of their family members. From our first inquiry into one of their vehicles, to them staying past closing to meet every single one of our needs and put us in our new vehicle, the experience was nothing but positive! Huge shout out to Darrick and Jonathan who went above and beyond our expectations.

Darryl Sterling

Craig Gallant and his crew went over and above to get my wife into a brand new Sentara

Amit Kumar Goel

Awesome service staff and highly cooperative to your schedule. Thank you

Shirley Bosman

Came in for a recall issue with the vehicle hood latch. Staff serviced the vehicle quickly and within the time slotted. The staff were very courteous and even washed the car. We have been Nissan customers for over 17 years and will always recommend their vehicles and servicing.

Josh Enoch

We bought our Crossover from River City Nissan 5 years ago and they have been a fantastic an reliable dealership ever since. Their service department is top notch. Pricing/rates are about what you'd expect, but the way they treat their customers is best in class, hands down. Thanks for 5 years of great service guys, keep it up!

Bre

We had a a fabulous experience at River City Nissan. All the staff are friendly and very helpful. Thank you to Emmy for taking good care of us, we appreciate all your hard work and time spent with us. If your looking for a new or used vehicle make sure you attend the grand opening event Thursday September 12th, you won’t regret it.

Sherrie Lewis

As usual today was great service, informed and timely information and notified up front anticipated costs. Felt very much valued as a customer. Impressed with covid protocol in place throughout the business.

Rycki Batten

Always exceptional service!

Shaina Tallio

I purchased a used vehicle from River City Nissan and they have been so kind and helpful with all my needs! I highly recommend doing all your services and business with them! Thank you to all the staff at River City Nissan for being so amazing!

Darlene St. Louis

I have been dealing with this dealership since I bought my car. Always been very friendly and helpful. Very good service.

Charli Price

We recently purchased a used vehicle from River City Nissan. The customer service was above and beyond. Emmy treated us extremely well. Derrick was very personable and helpful. Buying a used vehicle is always stressful but we left, with our new to us vehicle, feeling excited and like we were family.

CLUTCH_void Dhaliwal

Quick and polite staff. No issues...explain the problem and fix the issue.

J.Barry Healey

Brilliant staff. Helpful and look after your concerns.

Gord Procknow

Good job no problems real simple.

Alison Allen

Great service. Super friendly people. Awesome comfortable atmosphere. Service tends to take longer than expected. 1-1/2 hours for a tire swap without a car wash. I’ll have to take advantage of their shuttle next time…

Soccer upload

Nissan found just the make snd model I wanted and brought it in for me. The sales process was painless and relatively fast. I felt they worked hard to give me the deal I wanted. Overall great experience.

Boyd Kulyk

Did what they said they would, price was what they promised; topped off low tires and sent me on my way. Professional, prompt and courteous.

Randy Desrochers

Professional ,knowledgeable,organized,friendly. A complete coordination from start to finish. Don't go anywhere else. This dealership Kicks !!!!!!!

Michael Noble

Dropped off a vehicle (not from Nissan) I was thinking of buying used for an inspection. Kyle was super helpful, and the service technician found enough to save me a major headache later on. Well worth the cost of inspection - saved me thousands later on!! Will definitely have them inspect the next one I think of buying as well!!

aaron beard

Very happy with all the attention and help in getting into our new vehicle. Nick Damian and Nicki made it all happen for us in 1 day even though we live out of town. Got the trade and new vehicle deal done and ready for us when we showed up …

Raman Dhillon

Great customer service, my dad was treated well. Thanks River City Nissan

Cynthia Morrow

After making a mistake with an appointment, all was rectified quickly and the service was great.

Jeff Pink

The team at River City Nissan’s service Dept have bent over backwards helping me sort out my Titan XD. Their professionalism and industry knowledge are second to none , and their commitment to seeing the job done right keeps me bringing in my vehicles ( regardless of brand ) to their first class service facility. I use my Titan XD Pro-4X in often challenging work environments and all types of weather conditions.. I couldn’t be happier with the way this truck performs, and I’m even happier with the level of service provided by this incredible team. A personal thank you to Service manager Scott, and Service advisors Kyle and Elwood. I value my investment in the Nissan product and appreciate the service and support team to back it up. Great work!

Niels Rossen

Very helpful and quick service!! Thank you Heather!!

Michael Mullen

Super friendly and helpful. I was broken down on a weekend travelling through town and they fit me in to get me back on the road!

Ozhen Omidi

Very nice people and very good service

Gibby Chase

Fast friendly knowledgeable ????

Barb Davies

Great service. Our salesmen, Jonny, was great! We thoroughly enjoyed our experience.

Brandon Lewis

Great staff, service, and overall experience

Matthew Wilcock

Great service. Best experience. By far best dealership Ive ever dealt with. I really enjoy my ride.

Ross Gibson

Fast friendly and efficient

Gerry Sherk

I bought a car there. All good. They said if I bought winter tires there and got regular service done the tire changes would be free. They chose not to honour the agreement and said they changed their policy and no longer switch them for free (which is why I bought the tires there, and they didn’t even change them once for free as promised). I’m looking at buying a new vehicle but I’ll be sure not to buy it at River City Nissan again.

Diane Hamm

Fast service. Friendly staff.

Trisha Cruickshank

Excellent customer service!

Vincent Winters

We've bought three cars from River city. Every single time I've felt well taken care of and never pressured to walk out with something I didn't feel comfortable with. 100%recomend Jim and Danielle

William Muir

We have purchased 9 Nissans from River City Nissan and these guys and gals are so amazing!!! No pressure, welcoming, always ready to help and answer questions! From start to finish everyone is simply amazing!! Owner Sean Turner always goes out of his way to greet customers and make sure there are no issues and that all is well with your Nissan and in life. Salesman Jim Wilson is our favorite guy, always puts his customers first and goes above and beyond to make sure your happy!! Craig Gallant is sales manager always has away to make the numbers work and always makes sure the deal is right for you, always has a solution! Niki in the financial office is amazing, so friendly and again making sure you are happy. The service department is second to none, all awesome people where the customer is always first. Thank you River City Nissan !!!! Nissans amazing product has us driving nothing but!!! And of coarse Sean and his amazing team are the #1 reason we continue to return for our vehicle needs!!!

Ania Wypych

I had the pleasure of dealing with Kyle in the service department today. He was super helpful and attentive as soon as I got there, and kept me informed the whole time. The entire experience was great from start to finish. Kyle is always super accommodating, and always makes sure that you know exactly what is going on at all times. I was in and out of there quickly, and just overall very happy with the customer service Kyle provides every time I go there!

Jim Dick

Biggest lemon of my life, over priced and nothing but problems. Paid $500 for nitro air and oil change alone for a hidden fee. Dont recommend will forward and share.

Arnica Crawshay

Purchased an new Murano last week. The sales sales staff was awesome, no pressure and made me feel comfortable. I met with the Service department and was happy to know when I need service who to talk to thanks guys

Kathy Senio

Great staff very professional. Nice new set up.

Mike Bukkos

Bought my second Nissan from River City Nissan. The guys and gals there who helped me through the process are fantastic!!! Thank you guys so much! I'm lovin my new Altima!!

Debbie ASEMOTA

Amazing people, Amazing service.

Judi

As always a good job replacing our front brakes and explaining the bill to our satisfaction. We love bringing our vehicle in for repairs and have done this since purchasing it in 2014. Thanks allot!

Chris Dennis

I am from Ontario my daughter teaches full time in a remote community 8 hrs away from Kamloops. Being a father and not being able to have hands on to help his daughter is a struggle. My daughter needed a vehicle that she could rely on in the interior. We shopped via the internet where we found River City. My daughter had phoned other dealerships to get info on used cars. It was not until she contacted Derrick at this dealership that even on the phone felt good. The entire experience was first class. Even from the other side of Canada my daughter worked through all the details with great and informative advice from the dealer.. Hell they even put her up in a hotel with a meal over night so she could drive back the next day.The trade in value we felt could have been higher is my only poor comment. She is now in a great Nissan Rogue. Met and trusted a great salesman. Hats off to dealer principal and the entire staff for being honest and helpful. As they say "over the top". thank you we will be back. Out of Town dad !!

DONNA MCKIM

Best place to buy a car or SUV so friendly.

Tungsten Jen's

I just wanted to thank the team at Nissan River City for making the purchase of my new vehicle as painless and enjoyable as possible! Rinder - you were great to deal with: knowledgeable, humourous and transparent. I didn't feel pressured at all and my questions were answered thoroughly and you sought out any answers for those you didn't know! My first time buying off a lot and I was nervous, but this experience has been great and I'm loving my new wheels!!! Thanks again! Jenny

Daniel Stanway

Great friendly service, genuinely interested in their clients

Rod Bailey

Besides Elwood and Jamie ( who were great ) they had my vehicle for three days.... didn't fix it and it still had to Pay a $1300.00 dollar bill...not impressed would not even take my wagon there too get fixed.....0.00 stars.

Gerald Van Yerxa

I am so pleased with the new Titan XD Platinum Reserve Diesel I just bought. I was considering the Ford Limited, but when I got a chance to see this beauty there was NO CONTEST! It is loaded with all the bells & whistles you could ever want. You would think you were driving a top of the line BMW or a LEXUS. It has all the luxury of a full size Range Rover HSE - but with way more room in the front and back seats, and it has massive pulling power because it's got that wild crazy V8 Cummins Diesel with 555 ft pounds of torque. For the price, there is nothing that touches this. Heck, there's nothing at any price that touches this as far as I am concerned...I love it! The other thing I have to say is that Rick Proctor is an amazing sales person because he is totally NOT the sales stereotype - but rather he listens, and he cares, and he follows up. You can't fake that. I took a long time to make my decision, but Rick never pushed me. Instead, he provided enormous value and help. He's outstanding the way he does business. I also want to heap praise on Danielle who is the business manager. She's very good at what she does + very helpful in getting me to understand all my different extended warranty options (I ended up buying an extra 7 years / 160,000 km bumper to bumper). Finally, I was blown away by Sean Turner the owner. You'd never know that he was the big cheese there. That's because he's humble, helpful and he really seems to have a ton of fun. I suppose that's the big thing that impressed me: how everybody was so helpful & polite and seemed to be a big family. This is one company that knows how to treat customers. Thanks you guys!

Devin Gobert

Best service ever. Thanks Derek.

Katherina Gountas

Craig and his sales team are awesome! I’m on my 3rd Nissan through the Kamloops dealership and have had a great experience each time. Always friendly and accommodating, never pushy. Would recommend them to anyone looking to get in to a new vehicle.

Kerry MacDonald

We bought two vehicles from River City and could not be happier with the experience. Our salespeople Chloe’ and Scott were awesome and Niki had our paperwork done up in record time. The staff there clearly enjoy their jobs and I drove away completely satisfied!! Well done River City!!

Morgan Tinsley

We bought a 2021 Nissan Rogue platnium through Rinder.. He did a pretty good job selling us the vehicle. We thouraly researched our choices before we set out and that helps with the buying process. Give Rinder a call and be sure to drop My name to him.

Michelle Gredling

Had a great experience buying our truck here. Jim was an excellent salesperson to work with, left us alone to look and talk about vehicles and let us strap our carseats in any vehicle. Highly recommend.

Mike Monteith

Got appointment in a timely manner. Unfortunately my issue was not resolved. Service rep Matthew's suggestion seems sound so far.

jacob Gowans

Good customer service

Dale Bass

Awesome new building. Great space.

Mark Burr

Great experience at River City Nissan. Highly recommend

Damian DeCiantis

Fast , efficient, great staff,great service ! Love the indoor service drive thru !!!

Gurpreet Singh

Awesome service, the staff was very friendly and knowledgeable.

Pam Zulyniak

What a fantastic place to buy a vehicle! From the moment you arrive you will be greeted with big smiles and warm hellos. The owner and staff are genuinely concerned about the customer experience and have gone above and beyond since I purchased a vehicle. The service department is always ready to help and strive to accommodate busy schedules or immediate issues with little downtime. Thank you to Sean and team!

Rick Nykorak

Not perfect, but work done was excellent.

Deana Rismondo

Great customer service! They go out of their way to assist.

Vaino Pennanen

Very well looked after was given the right car to drive. Jim did an excellent job of showing how everything operates in the car and looked after me very well. Made sure I was completely satisfied with the purchase. Good and clean. This is probably the last car I will ever own as I am sure it will last until I no longer am allowed to drive.

LouiLou Hoskyn

Got me in right away in the service department

Paul Horvath

Awesome service.

K L

Great service

rheaume lacoursiere

Had some maintenance work done on our vehicle at the Kamloops Nissan dealership. Starting with the shuttle ride and the super helpful staff in the Service department, I would not hesitate to recommend them to friends or family!!

Octavio Santos

Thanks for the great salesmen ship g ,we Just bought a pathfinder Love it . A up grade form our rougue which we loved . Thks again to everyone at Nissan.

Janice Kernaghan

Fantastic staff went above and beyond to help me find my new car.

Clara Shipp

Love love love this dealership. Staff are so welcoming and it truly has that family feeling that you want from a car dealership.

Michael Latta

Great service. Let me know what needed to be done and finished the work in a timely matter.

Clint Yawney

The staff and atmosphere is always curious and professional. From previous experience I have had at this dealership, I can trust they will treat me fair and be honest.

Colleen Anthony

Very organized and felt taken care of. Car washed was a bonus. One caution...I had just washed all my mats afew weeks prior. I assume it was the person who washed the outside of my car who enterd in and muddied my spotless mats. A cardboard or plastic is usually used. I will now get my scrub brush and a bin of water with detergent and get the job done again. Nice to have the outside of my car cleaned as it was in need. Thanks.

S Prasad

Excellent service

Lorielle Weiss

I was fortunate to work with Jim Wilson. He was professional, patient and knowledgable about the vehicles. He took the time to address all my questions and concerns. I appreciated the "no pressure" approach. He made sure the purchase went flawlessly and took care of everything, even after the purchase. Loving the vehicle! Thanks Nissan!

Nicola Reeves

Yet again, every aspect of dealing with River City Nissan and it’s employees was exceptional. It feels like “coming home” every time I walk through their doors.

Rodger Aban

love nissan they help alot and there all awesome

Wayne Robinson

First time I have ever bought a vehicle and not only felt like I got a good deal, but I was treated well and that the sales staff was working for me. I highly recommend this dealership... says the guy who said he would never buy from a dealership again. Thanks Jim and Bob, you guys are the best.

Muhammad Zohaib Anwar

Amazing experience, Great sales and service staff, timely and efficient with great sense of humour, a well all round 5 star experience. Thanks guys..

john or peggy spruce

Very good service, they did what they needed to do on my truck, I had it back faster than expected.

Arwen Williams

I was recently sent to River City Nissan to fix an issue with my newly aquired vehical from another area. In particular the headlights and a couple of other small problems. From the moment I arrived I felt heard, respected and cared for. I left my vehical in the hands of Elwood Delaney the Service Advisor. A shuttle was arranged for me to get back to work then later to bring me back to the dealership. Elwood kept in contact as to the findings and progress . I give him a five star.

Sonny Mohammed

Excellent service..great work Service Team!!

Vicky Thompson

After dealing with a couple different places to get a car Rivercity Nissan came through for me. Now I am going to build my credit while driving comfortably. Jim the salesman I dealt with and Jane in the finance department were amazing to deal with. I will continue to use this dealership from now on

Kevin Schmidt

Friendly, explain everything well to what they are planning on doing, easy to contact. Highly recommend if your looking for a quality experience

laurie patterson

I have been dealing with Rivercity Nissan for 4 years now! They are excellent in the sakes department- finance department and Elwood in the service department ROCKS!

scott acton

Great business and even better staff. Never felt rushed or pressured. Thanks Sean, Chloe and River City Nissan for the great experience!

Doug Whitney

Went to get an appraisal and ended up with a new car

Mike O'Reilly

Awesome place with a helpful amazing staff.

Monica Anderson

Service at Nissan is outstanding, if u show up early for ur appointment they're OK with that, also totally appreciate the fact that my car has issues and they tell me straight up wich to address first and tell me the price before I even get the work done so as I know how to prioritize. Thank you Scott at River City Nissan!!

Angelina Bennetts

I love my new to me Nissan Rogue. The staff is great. and I enjoyed the whole experience at River City Nissan :)

Denise Gray

I bought a new Murano Sept 2020, it’s been a great vehicle so far. The service at the Nissan dealership in Kamloops is excellent. The staff is friendly and I have no complaints.

Chris Sanderson

Very good customer service one of the best in town

alicia bradsen

Jim was exceptional in assisting us with our purchase of a Nissan nismo. Very knowledgeable staff, good vibe inside - they definitely take care of you here!

Mandy D

Great experience from beginning to end. Friendly, knowledgeable staff that definitely made you feel at ease. Love my new Rogue, would recommend River City Nissan to friends and family!

Nicole Cupello

We just bought a new Qashqai over the weekend. This is a great place to shop for and buy a vehicle. The staff were very personable and professional but not pushy. I highly recommend buying a vehicle here. Thank you to Sean, Jim, Craig and Danielle for making this such a great experience. I love my Qashqai!!

Angela Coulson

Awesome dealership. Awesome staff, Awesome good quality car!

Beth Hunter

My service experience with River City Nissan was excellent. The service rep carefully explained how to maintain my Rogue’s protective “ wrap” and arranged for a follow up inspection. I was provided with a courtesy car and the work on my vehicle was done in a timely fashion. Once again, I am delighted with the service I have received at this Nissan dealership.

Jen Kelsey

Another great service at River City Nissan. Kyle is a fantastic service advisor, he is knowledgeable and isn’t pushy! I have never had a bad experience at this dealership, when we purchased our vehicle, the sales department was phenomenal, filled the tank and delivered it to me! Above and beyond all my expectations!

Bill Morgan

Quick, efficient and friendly. Great work by the service department. ????

Megan Thorne

My van broke down and they will able to take in my van right away. They were helpful and friendly. Was

Carrie Heighton

Rinder was knowledgeable and helpful. His passionate and enthusiasm made my experience very positive. I would recommend this dealership for their professional and personable service.

Joy Murray

Very prompt and accommodating.

Justin Mulla

Chloe and Nikki were amazing! I would not look for any other dealership in town just solely based on the customer service I have received. They made the purchase process very seamless. I would highly recommend them to anyone who’s looking for great service.

Stacey Hill

Got my new Juke!! A real pleasure to deal with everyone. Special shout out to Wayne, and Nikki!! Thanks!

Betty Lagrandeur

Awesome team, Sales person Rinder Bal very personable and knowledgable. Sales manager Damien, looked after our trade ins, we were very impressed with the value he gave us. Rinder went above and beyond with his great service. Jane the finance lady was very thorough and pleasant to deal with. When we left the dealership we felt really good about our new purchase and we know the team is only a phone call away. I would recommend River City Nissan!

Karen Polson

Awesome staff, great customer service and feel like they take real interest and care in the customers and their vehicles. Would definitely recommend River City Nissan!

Jamie Meegan

Purchased a new Qashqai from River City. Staff were fantastic to deal with, didn't rush us in to anything and gave us a ton of options. Also were very generous on the trade in which helped as well. Would definitely recommend the team and will be going back when in the market again.

Erna McCall

Everyone at River City Nissan went out of their way to make my car purchase easy. I got a great car and I love it! The awesome team of people who work there made me feel very welcome and paid attention to all the details. Highly recommend.

Paula Sword

Great team and customer service! We just bought our first Nissan and could not be happier with our choice. No pressure and lots of information to help us make our choice. I highly recommend giving them a chance when you are ready for your next vehicle.

Chris

Great experience working with Emmy at River City Nissan. I would recommend her and the rest of the staff to anyone looking to buy a new vehicle.

Mathew Lapointe

I’ve only had oil changes so far but really great service from Kyle at the front!

Tom Michels

Great service..always happy with them..