Reviews of Roland Spence & fils (Car Concessionaire)

Reine Girard

(Translated) Very good service and welcome as always (Original) Très bon service et accueil comme toujours

Sophie Savard

(Translated) Excellent service (Original) Excellent service

luc-andre Gagnon

(Translated) Great service! (Original) Exellent service !

Éric Gauthier

(Translated) Great service!! (Original) Excellent service!!

patrick tremblay

(Translated) Super Staff! Impeccable service, many vehicles. Very happy with my purchase nothing more to say! (Original) Super Staff! Service impeccable, beaucoup de véhicules. Très content de mon achat rien à dire de plus!

Stephane Martel

(Translated) Superb staff listening to customers. (Original) Superbe personnels à écoute des client.

Maxime Lecours

(Translated) Great service! (Original) Super service !

Jimmy Beaumont

(Translated) Very good service all our 1 (Original) Très bon service toute nos 1

Yanick Goulet

(Translated) Responded leniently to a phone question asking them for research work even though I was never their client (Original) Ont répondu avec clémence à une question posée au téléphone qui leurs demandaient du travail de recherche même si je n'ai jamais été leur client

Rose-Marie Girard Baie Cascouia

(Translated) Always a good service whether it is for a purchase of snowmobile, mule or clothing. (Original) Toujours un bon service que ce soit pour un achat de motoneige, mule ou habillement.

Susie Audet

(Translated) Really nice welcome and good service! (Original) Vraiment un bel accueil et du bon service !

Luc Gaudreault

(Translated) The best place in the region for any snowmobile purchase or skidoo accessories (Original) La meilleur place dans la région pour tout achat de motoneige ou d'accessoires skidoo

Gaston Dubois

(Translated) Impeccable (Original) Impeccable

I2R

(Translated) Excellent service and good communication, I highly recommend !!! (Original) Excellent service et bonne communication, je recommende fortement !!!

Josee Potvin

(Translated) Excellent service! I recommend this place for all your shopping. (Original) Excellent service! Je recommande cet endroit pour tous vos achats.

nicolas morin

(Translated) Excellent service from Alain and the parts team, especially André. Are you happy with my Purchase. (Original) Excellent service d'Alain et de l'équipe des pièces, en particulier André. Tes content de mon Achat.

Sébastien Bergeron

(Translated) Excellent advice from Pier-Daniel !! (Original) Excellent conseil de la part de Pier-Daniel !!

Daniel Girard

(Translated) Excellent service. Nice job well done! =) (Original) Excellent service. Belle job bien faite! =)

Christian Tremblay

(Translated) Exceptional service. (Original) Service exceptionnel.

Eric Leger

(Translated) Very good response from people at the counter, thank you (Original) Tres bonne reponse des gens au comptoir, merci

Desoudi

(Translated) Very good service !!!! (Original) Très bon service !!!!

Raynald Tremblay

(Translated) Excellent services with unrivaled quality (Original) Excellent services avec une qualité hors pair

Jocelyn Ouellet

(Translated) Good service but high prices (Original) Bon service mais prix elevés

danielle lapointe

(Translated) Are fine lol (Original) Sont fins lol

Véronique Lavoie

(Translated) Impeccable service ???? (Original) Service impeccable ????

Jessy L

(Translated) I had the impression of disturbing. Must say that I'm looking for a "second hand" so maybe the reason that I was served without a press! (Original) J'ai eu l'impression de déranger. Faut dire que je recherche un "seconde main" alors peut-être la raison qu'on ma servi sans presse!

Maxime Bouchard

(Translated) Thank you for the beautiful Backcountry XRS (Original) Merci pour le beau Backcountry XRS

Sylvie St-hilaire

(Translated) Alain and his team are very kind and very good service thank you (Original) Alain et son équipe son très gentil et tres bon service merci

Etienne Tremblay

(Translated) Great service (Original) Super service

Michel Villeneuve

(Translated) Very welcome, the representative Pier-Daniel presents the products with professionalism. He takes the time to explain the features and answer my novice questions (ATV). My questions about the use of my chain saw purchased elsewhere ... In short, I came back to buy the ATV; Detailed explanations of the warranty, the operation and the contract. Everything is clear as I like it. Never pressure to sell me what I do not need. Congratulations to your team, I rarely give 5 stars. In your case, they are well deserved. Your client: Michel (Original) Très bon accueil, le représentant Pier-Daniel présente les produits avec professionnalisme. Il prend le temps d'expliquer les caractéristiques et de répondre à mes questions de novices (VTT). On a également gentiment répondu à mes questions concernant l'utilisation de ma scie à chaîne achetée ailleurs... En bref, je suis revenu acheter le VTT; explications détaillées de la garantie, du fonctionnement et du contrat.Tout est clair comme je l'aime. Jamais de pression pour me vendre ce dont je n'ai pas besoin. Bravo à votre équipe, je donne rarement 5 étoiles. Dans votre cas, elles sont bien méritées. Votre client: Michel

Pierre Larouche

(Translated) Great service. (Original) Excellent service .

Michel Cote

(Translated) Very good service (Original) Tres bon service

Enrick Fournier

(Translated) Thank you for your great service and your accommodation to our file, very happy to have encouraged a smaller dealer versus the two big ones in the region, have this review soon for other things, (Original) Merci pour votre super service et votre accommodement apporter a notre dossier, bien heureux davoir encourager un plus petit dealer versus les deux gros de la région, ont ce revoit bientôt pour autre choses ,

Patrick D'amour

(Translated) Excellent service (Original) Excellent service

Isabelle Côté

(Translated) super service, listening to our needs (Original) super service, à l'écoute de nos besoins

Celine celine

(Translated) In my opinion it is one of the best places to get professional advice and they are committed to giving the best of themselves !!! It’s nice because they always have new clothes in stock !! (Original) A mon avis c est un des meilleures endroits pour avoir des conseils de professionnels et ils ont à cœur de donner le meilleur d eux-mêmes!!! C est agréable car ils ont toujours en stock les nouveautés dans les vêtements!!

Janie Bilodeau

(Translated) Very nice store. We can get the bite of leisure. (Original) Très beau magasin. On peux attraper la piqûre du loisir.

Isabelle Chiasson

(Translated) very good service (Original) tres bon service

eric tremblay

(Translated) Best dealer can am in Saguenay (Original) meilleur concessionnaire can am au saguenay

renegade800r4x4

(Translated) Very good service (Original) Très bon service

Dan Potvin

(Translated) Very happy with the service received! (Original) Bien content du service reçu!

Caroline Simard

(Translated) Super courteous team! (Original) Équipe super courtoise!

Michel Dallaire

(Translated) Very warm welcome, quick response to questions. Very professional seller. (Original) Très bonne accueil, réponse rapide aux questions. Vendeur tres professionnel.

tasmania007

(Translated) great service with Natacha at the clothes, (Original) super service avec Natacha au vêtements,

Daniel Bedard

(Translated) Great service great sales team Thanks to the whole team ???????? (Original) Super bon service équipe de vente formidable Merci à toute l’équipe ????????

Manon Deschenes

(Translated) Excellent service, thank you very much for your welcome! (Original) Excellent service, merci beaucoup de votre accueil!

Martin Thibeault

(Translated) Nice showroom. Good service and advice for a very long time. Good products. (Original) Belle salle de montre. Bon service et conseil et ce depuis très longtemps. Bons produits.

Dominique Fortin

(Translated) Always well received (Original) Toujours bien accueilli

Michel

(Translated) Very bad experience with this dealer. I do not recommend it at all. I bought a used snowmobile supposedly inspected by the dealers, but several breakages even before using the machine in question. BE CAREFUL IF YOU DOING BUSINESS WITH A DEALER! (Original) Très mauvaise expérience avec ce concessionnaire. Je ne le recommande aucunement. J'ai fais l'achat d'une motoneige usagée supposément inspecté par le concessionnaires, mais plusieurs bris avant même l'utilisation de la machine en question. FAITES ATTENTION SI VOUS FAITE AFFAIRE AVEC SE CONCESSIONNAIRE!

Denis Laberge

(Translated) Exemplary service (Original) Service exemplaire

Dany Aubé

(Translated) Best price !!! (Original) Meilleur prix !!!

Frédérick Simard

(Translated) It's easy to promise things to clients, but it's so easy to respect me. You are promoting a way to run your business worthy of a far west. Shame on you! (Original) Il est facile de promettre des choses a des clients, mis si facile de me rien respecter. Vous faites la promotion d'une façon de gérer votre commerce digne d'un far ouest. Honte a vous!

Alain Tessier

(Translated) Excellent price, service, advice, communications and explanations to the various questions. very happy with the choice of an Expedition on 2022 a special thank you to Valérie (Original) Excellent prix, service, conseils, communications et explications aux differentes questions. bien heureux du choix d un Expedition le 2022 un merci tout particulier à Valérie

Jessica Imbeault

(Translated) Very very disappointed No reception Very disrespectful owner and no diplomacy Even in times of COVID-19 respect and diplomacy to approach customers are essential (Original) Très très déçu Aucun accueil Propriétaire très irrespectueux et aucune diplomatie Même en temps de COVID-19 le respect et la diplomatie pour aborder les clients son de mise

Rémi Tremblay

(Translated) Customer (Original) Client

Régis Gagnon

(Translated) very good services and the personal is very short I recommend it either for purchase of snowmobile or parts (Original) tres bon services et le personnelles est tres courtoies je le recommande soit pour achat de motoneige ou pieces

raynald gagnon

(Translated) Very well received from wonderful people (Original) Très bien reçu des gens magnifiques

Annie Ouellet

(Translated) Really a pleasure to go to the jonquiere and pier daniel es super and without being lolll (Original) Vraiment un plaisir d aller la a jonquiere et pier daniel es super et sans etre teteuse lolll

Pierre Simard

(Translated) A big thank you to the whole team at Roland Spence et fils for their service and especially their professionalism when faced with the needs of their customers. A new toy for me super well prepared, clean and well assembled and as a bonus, I took care of nothing. They took charge of my used car, then a phone and that's it. I highly recommend this dealer for the purchase of your future new or used vehicles. For me it deserves the perfect 5 ***** rating. (Original) Un gros merci a toute l' équipe de chez Roland Spence et fils pour leur service et surtout leur professionnalisme face au besoin de leur client. Un nouveau jouet pour moi super bien préparé , propre et bien monté et en prime, je me suis occupé de rien. Ils ont pris en charge mon usagé, ensuite un téléphone et voilà tout est réglé. Je recommande fortement ce concessionnaire pour l' achat de vos futurs véhicules neufs ou usagés. Pour moi ça mérite la note parfaite 5 *****.

Louis Bouchard

(Translated) Super Nathacha gave us a great service thank you very much (Original) Super Nathacha nous as donné un super service merci beaucoup

Yannick Blackburn

(Translated) Good service A1 (Original) Bon service A1

cédric corneau

(Translated) Courteous service! Good advice, flawless experience. (Original) Service courtois! Bon conseil, expérience sans faille.

Steeve Gauthier

(Translated) Impeccable service and courtesy !! And above all a great team !! ???? (Original) Service et courtoisie impeccable!! Et surtout très belle équipe!! ????

Patrice Fillion

(Translated) Not ordering the right parts (Original) Commande pas les bonnes pieces

henrilevesque

(Translated) Excellent service. Friendly and pleasant (Original) Excellent service. Conviviale et agréable

Robin Miousse

(Translated) Super gang. (Original) Super gang.

Patrick O'Reilly

Thursday, February 12, 2020, @ 445pm 15 minutes before closing I roll in by sled with a frozen shield on my BVS2. The salesperson named Rob is all too happy to assist with my purchase & agrees to swap out the old shield with a new one as he said no problem, it will only take ten minutes. As Rob prepares to assist, a person Rob identified as his boss interrupts. Rob & he speak in French. Rob turns to me and apologizes. Rob explains his boss will not allow him to swap the shield. Rob said the boss suggested I return Monday as the woman who normally swaps out the shields will be working. I ask Rob to ask his boss to reconsider as I am on a saddlebag trip & the following day forecast was forecasted to be -15F. I add that this is not my first visit as I have made several purchases for many consecutive years. Rob speaks with his boss and Rob says his boss says no. I leave with a non-functioning shield, a forty-mile round trip journey from Centre de Congres & Hotel La Sagueneenne. The following morning myself & three colleagues travel from the hotel by taxi to IMPERIUM Ski-Doo where the sales team could not have been more helpful. Minutes later the four of us depart after happily dropping 1000+CAD on an assortment of clothing & accessories. Most importantly, my helmet was fixed. Kudos to the staff @ IMPERIUM Ski-Doo. I am very grateful to each of you that assisted the four of us. As for the sales staff @ Roland Spence & fils, I'm sorry you have a boss as inconsiderate as he was. Rob was a professional. Rob's boss, not so much. If the owner and or a person of authority from Roland Spence & fils wants to reach out to me please do so. Thank you. Paddy O'Reilly

Marc Gagnon

(Translated) Eric with efficient exercise !!! (Original) Éric au sercice efficace!!!

Jonathan Tremblay

(Translated) I went 4 vehicles to buy at this place, they are the most friendly and the service is excellent. I highly recommend. (Original) Je suis rendu a 4 véhicules d'acheter a cette endroit, ce sont les plus sympathique et le service est excellent. Je recommande fortement.

Yves Racine

(Translated) Excellent and personalized service (Original) Service excellent et personnalisé

Mario Gagné

(Translated) Thank you! For the good service and the speed with which you repair my snowmobile. (Original) Merci! Pour le bon service et la rapidité avec lequelle vous avez réparer ma motoneige.

Jean-François Duperré

(Translated) Thank you to the whole R. Spence & Fils team, very satisfied with my purchase, good service and very courteous staff. I recommend them without hesitation. (Original) Merci à tout l’équipe de R. Spence & Fils, très satisfait de mon achat, bon service et personnel très courtois. Je les recommandes sans hésitation.

Pierre Paul Boulé

(Translated) Good service very disrespectful (Original) Bon service très irrespectueux

Alain Lalumiere

(Translated) Warm and personalized welcome. Excellent advice from a competent team. (Original) Accueil chaleureux et personnalisé. Excellents conseils par une équipe compétente.

marc bouchard

(Translated) very good service ... really listening to us (Original) très bon service..vraiment a notre ecoute

Michel Simard

(Translated) Great service (Original) Super service

Soulmage1

(Translated) Good reception, I have been well answered and advised. Very good service (Original) Bonne accueil, j’ai été bien répondu et conseillé. Très bon service

Raynald Bouchard

(Translated) Very good service (Original) Tres bon service

Josee Thiffault

(Translated) Competence and customer approach WoW! (Original) Compétence et approche client WoW!

Kelly Stehman

Very helpful and friendly staff. Replaced my faulty helmet shield quickly.

Josianne Brassard

super service

yan1k1

(Translated) Always excellent service. (Original) Toujours une excellent service.

troudeballeski trufionski

(Translated) Thanks to Eric for the service that gave me a rendezvous quickly was on vacation and he repaired my bike quickly with excellent service ... thank you to Mike the guy who did an excellent job! I recommend! (Original) Merci a Eric au service qui ma donner un Rendez vous rapidement jetais en vacance et il ont reparer ma moto rapidement avec un excelent service...merci aussi a Mike le mecano qui a fait un excelent boulot!!! Je recommande!

Yves Cote

(Translated) Great thank you (Original) Super bien merci

Mich Gagn

(Translated) We must not put everyone in the same boat there saleswoman excellent service but the boss Al! @ # Very disrespectful (Original) Faut pas mettre tous le monde dans le même bateaux là vendeuse exelent service mais le patron Al!@# très irrespectueux

Benoît Desbiens

(Translated) Very good service !!! (Original) Très bon service!!!

Luc Pelletier

(Translated) Very good service thanks to pier daniel (Original) Très bon service merci à pier daniel

Gabriel

(Translated) Excellent service. Fast and courteous. (Original) Excellent service. Rapide et courtois.

Martine Lamontagne

(Translated) Great service employees know their product well. I recommend (Original) Super service les.employes connaissent bien leur produit. Je recommande

Claude Dufour

(Translated) Very good service and good staff (Original) Très bon service et bon personnels

Michel Thiffault

(Translated) Very satisfied with the service in terms of skills and friendliness, first in the purchase of the snowmobile with Pierre-Daniel and secondly in the purchase of clothes with Armande. Thanks a lot you two. (Original) Très satisfait du service au niveau des compétences et de l'amabilité, dans un premier temps dans l'achat de la motoneige avec Pierre-Daniel et dans un deuxième temps dans l'achat des vêtements avec Armande. Merci beaucoup à vous deux.