Reviews of Aurora Dodge (Car Concessionaire)

Lauren Gostick

I had initially had a negative experience with trying to make an appointment but I was since contacted and received phenomenal customer service. People and businesses make mistakes and all it takes is some accountability and good customer service to remedy poor experiences- and Aurora Dodge did just that! My original review: Literally called 4 times, left messages to book an appointment - basically begging them to take my money and never received a call back.

Trevor Squires

Great location. Friendly staff. Service desk is super, if you can get a hold of someone on the phone, even better in person if you can make it. The new staff and management are excellent!

Spyder Nan

Friendly folks,. Great deals

Cameron Munford

Getting better

Michael LaPierre

Helpful, insightful, kind,

Trevor Squires

Great location. Friendly staff. Service desk is super, if you can get a hold of someone on the phone, even better in person if you can make it. The new staff and management are excellent!

Taylor Mackay

Bit of a wait sometimes but gave me a good deal worth it

Danielle Mager

The service at Yellowknife Chrysler is the best in town! Eugene and Les always do their best to get our vehicle in asap and are always very friendly! Would definitely recommend!

Tristan Guerrero Photography

I just done my 10000 oil change service, after They finished the service I paid the Amount they charge to me. So I walk to my SUV I pop the hood and open to check the oil, it was good but on my surprised I've noticed that my engine cover was damaged, cracked for about 10inches long the technician put to much pressure to close the cover. then I decided to go back to the service personnel, what she did was she just took a picture with said damaged and sounds like maybe it was already broken before you brought your vehicle here. For me it was unpolite attitude for a client like me. She (Denise) told me that bring back again your vehicle on Monday next week. I assume that they will resolve this incident on my Favour.

Douglas A Alvarez

Excellent service

Julia Randell

Just purchased a new car through Dodge, and overall it was a great experience. Staff were friendly and knowledgeable, accommodating with my schedule, and were able to get me off in my Jeep within the week of showing initial interest. Truly impressed with the service at Dodge. Wouldn't take my business anywhere else.

Jeremy Court

Very helpful.

R B

Sales manager is a great guy.

Richard Moore

Great front desk and restaurant service!

Sharon Debler

Fast service for a leaking tire. Had a nail in it.

John MacKenzie

Follow up service from everyone at this dealership is exceptional. Right from the salesperson to the service desk. I have always had quick service, jobs done right the first time and little extras done when not even requested.

Lori Farrugia

I'm new to the area and stopped in today because I had a taillight out. They took me on the stop and didn't even charge me. Thanks for such a warm welcome and great customer service Tanner.

Morgan Pierrot

I go there to service my jeep. Very kind knowledgeable staff. The shuttle service I excellent. BRING A MASK FOR THE SHUTTLE.

Danimal

Bought a 2018 Dodge ram from Brian today. It's the 4th new new vehicle we've bought from them.Great service every time. Everyone is professionally and knows their jobs well. All their departments are a pleasure to dealing with, sales, finance, service. I highly recommend Aurora Dodge. Dan

Stanley Grimes

Great service with the last 5 trucks , 1 car , three sleds , 1quad and my utv in the last 10 years

dale diamondc

My wife wait to your shop to get her Jeep fixed she was taken advantage of two trips into Yellowknife to get her Jeep fixed and never happen you guys charged her 1,800 dollars your shop broke the back door motor windshield was never fixed still we got charged she travelled all the way from Fort Liard 10 hours drive she’s got cancer but you guys are big company don’t really care about people just her money we keep calling you guys tell her you call back and you guys never she call you guys about this over and over her name is Laura diamondc from Fort Liard

Clyde Gill

Excellent service. Great service from Brandon and the front line team

Preston Doolittle

The service here is completely unbeatable. They’ve gone above and beyond fixing the issues with my truck while keeping me mobile with a pretty slick service loaner in the meantime. The crew was super friendly and very quick to respond to any questions I had. I recommend these guys 10/10.

Kelsey Kimble

Aurora dodge is not totally at fault for my review but if I would have know the problems I'd be having with the "warranty" there's no way I would have purchased a vehicle from here...

Dorothy Mclaren

Friendly , courteous , great manners .

Allan Lotocki

Eugene is excellent and should be considered for a Management posn. Dealing with Chrysler with warranty work, he went well above his requirement in customer satisfaction. Highly recommend!

Ioannis Labrakis

Great customer service

chris flannagan

Always treated very well

Jacqueline Hunt-Cornock

We received amazing service today. Highly recommend going to see Brian Smith at Dodge if your interested in trading in your vehicle or getting a brand new one. He’s a awesome salesman and is honest and great to deal with. They will definitely make you a happy customer! Go see him.

yusung jung

So slow

Jamie Stewart

Great service desk

Captain Steve

Fast friendly service. Everyone is always smiling! They will get you in a vehicle

Ian Ellsworth

I love these guys! Ever since I purchased my vehicle they have treated me like gold. Whenever there have been issues they have went out of their way to make things right. They are friendly, helpful and an all around great team! They are willing to deal and the after service is phenomenal!

Emma Wilson

Go here for any mechanical work. They are trustworthy and efficient.

Owllstar

Great service, friendly and up front.

don rulke

Go here lots great ppl.

Daniel Hudson

Perfect help

Chris Blackduck

Great service