Reviews of Wayne's Auto World (Car Concessionaire)

Misha Kainat

Wayne’s Auto World is a great place to purchase a car. I went there looking to buy my first car and luckily I got to speak and work with Wayne, Omar and Matt. They worked together to make my first ever car buying experience easy and pleasant. I was very happy with the service and prices offered here. I left feeling extremely confident in my purchase, would definitely recommend this dealership to anyone looking at buying a car. Awesome people and excellent service!

Robert James Chinnery

Test drove a red Toyota .My mechanic found at least 4 items wrong.Extensive rust would have caused safety to fail...check engine light came right upon starting, exhaust and much more Needless to say did not buy car. Beware. Obviously if you must by here take the car to your mechanic. Also the owner of the place acted strangely stated he would do in house financing but "he wasnt a bank".

Richard Stinson

Best place to get a car...Wayne's world rocks...

frank szabo

Thanks Wayne Omar and Matt. Super good friendly service. Got the best auto ever.

Nicole Jouvence

It has been about 19 months since we bought our vehicle and we have has nothing but problems with it since day one. In the past 19 months we have had to have 3 major repairs costing us $7000 total. As a young family, and first time car buyers I feel like we were sold a lemon.

Carissa Ahmed

An awesome, painless car buying experience! Matt and everyone else were a treat to deal with. Non pushy sales approach. Will be back for my next one for sure.

Tyson Champ

Thanks Wayne Omar and Matt. Super good friendly service.????????

Parth Patel

Great place to buy used cars. Wide range of collection of used cars. Very friendly staff

Knit mix

Waynes Autoworld was recommended to us when we were looking to buy a used car. We were happy to find exactly what we were looking for and I still love it to this day. Wayne was very helpful, informative and the whole transaction went very smoothly. He is extremely knowledgeable and that certainly helped in the decision process.

Dave n melissa Ivanore

Great deals great service

Mark Howson

uncle wayne is the best

Andrea Boyko

I have had major problems with the vehicle and the dealer is dismissive. The rear shocks went on the vehicle less than four months after purchase and cost me over $1000 to replace. The dealership did not respond to the fact. I’m disappointed and would not recommend this car dealership. There were two other major safety issues that have not been resolved at this time but I would not trust any vehicle purchased from this place. Do not go here!

Adam Shepherdson

Wayne and the team are always busy trying to do their best to help out customers!

Josh Shufelt

Great service and reliable. Had an issues with our brake caliber seizing up and they took the time to send out a tow truck asap pick us up and drive us back to the shop Gave us a rental and fixed our van. Most places will send u on your way after buying cars. These guys are very nice to do this for our family. Thank u

Vincent Wilkie

A word of caution for anyone purchasing from Wayne's Auto World. Please be extremely careful. My father bought a Chrysler 300 with an understanding and a promise of faith that certain issues would be addressed. Engine Service Light (EGR valve issue, P0404 code), A/C not working and sunroof inoperable. The latter two issues were resolved but the P0404 issue still persists. Meanwhile, fixing the sunroof means plenty of grease stains on the interior of the roof. You have been warned! Edit: As with any advice/words of caution, you should always do your own research. Take this with a grain of salt. I was a "3rd-party" in this situation and your experiences may be entirely different! Bumping to 2 stars for the sole reason that I received a response from Wayne's Auto World with an offer to help ????

Ashley Xmas

I bought my car here last year, and it has been so reliable and just what I wanted. The team at Wayne’s World were so helpful, honest and made the experience easy for me. I would highly recommend going there if you’re in need of a car!

Brenda Dunnet

Our salesman was Matt and he was extremely polite and helpful. Between him and Wayne, we felt they went above and beyond on our purchase. Would recommend them without hesitation. Definitely will go back if we decide to upgrade

Cayla Ireland

I bought my second vehicle today a 2014 dodge journey of Wayne at Wayne's auto world after and accident and totaling the first vehicle I purchased from him a 2012 dodge avenger. I was worried because I had never been in an accident before let alone with a leased vehicle. Wayne did everything for me, he fought to get me approved for financing with T.D bank after I was denied through haldiman motors! He argued with them that I had great payment history with my previous car and leasing company and I couldnt believe it but he got me approved. He knew he could help me and he did ! Something I definitely appreciated and wont forget especially while going through a difficult time, after accident, insurance, leasing companies I was a mess. After all of this I walked away with a newer and better vehicle with cheaper biweekly payments. He also gave me a number to an insurance company he knows and I'm paying $30 cheaper for insurance now then I was before the accident. All of it turned out to be a blessing in disguise but it definitely wouldn't have turned out that way if it wasnt for the help of Wayne and his team. I am extremely happy and satisfied with the effort and time he put in to help me and how great it all worked out. Thank you guys again for all the help and i looked forward to doing buisness with you again in the future. Hopefully later rather than sooner !!

Zuoher Bakour

The best customer service I got they are nice guys big help

Lawan Dawd

I've bought many cars before and I've always ended up with bad and expensive to repair vehicles, until I meat Wayne, we became friends and also I end up buying Acura RDX and I was never happier with the purchase , I have to say Mr. Wayne is an honest gentleman, he will never try to screw you up just to sell, I will defiantly go there again to buy my next car , highly recommended.

S J T

PLEASE READ BEFORE PURCHASING ANYTHING FROM WAYNE'S AUTO WORLD!!My brother and I recently purchased a 2008 Ford Ranger from Wayne, at Wayne's Auto World. It is one of many vehicles we've had to purchase this year for our small business. The test drives around town seemed good and we felt like we had found a great deal. When we picked the vehicle up it was well-cleaned and we were very happy. On our return trip home we noticed immediately something was amiss. When we called Wayne he said his inspection said the vehicle was tip top, and had passed without issue. The next morning the vibration continued and we took it to a Ford dealer for a once over(a trusted Dealer we have used many times for our other work vehicles). Upon inspection of the vehicle we immediately regretted this purchase. They found a leak in the back differential(that should have never passed inspection), on top of that the upper and lower ball joints needed to be replaced, the oil was black and the tires flaking. Dumbfounded , we went for a 2nd opinion. Again, a well-trusted Ford dealership. The conclusion was the same. Wayne was told about this and said his "guy" could maybe replace 2 tires for used one's at $35.00. This was completely unacceptable to us and we asked that he pay for 50% of the cost of the tires, only! We have left NUMEROUS messages with Wayne throughout this nightmare and have never heard from him again. All in all the vehicle has now cost us over $1500 and consequently we can't afford to replace the tires immediately. The great deal turned out to be a real lemon. The process itself, with Wayne and Wayne's Auto World has been a vehicle purchase nightmare. I'm not quite sure how he manages to stay in business, but be forewarned, unless you are a mechanic and can do your own inspections, STAY AWAY!!!

Andrew Banasik

Professional and very friendly staff, nice selection of cars and trucks and well priced! Good job guys! Keep the good work and I will be there soon again.

Gary Parker

We were only there for a test drive , but they treated us very well and offered us 0% interest and a 1 yr warranty

Bobby McPhail

Recently bought a 2009 Subaru Forester off of Wayne's Auto World. The vehicle is in amazing shape inside and out. The forester was priced fairly. Inspected the vehicle myself and found no issues mechanically. Extremely happy with the purchase. My girlfriend and I love it. Had a great experience and would buy off Wayne in the future. Thank you for the Subaru.

Shane Leedham

Had a great experience. Great price, good service!

Glenn Robinson

Good location

Adam Harrison

Bought a van from them at their new Caledonia location in short order. Matt was pleasant to deal with and the van is great. Would buy again!

david turner

well iv bin dealing with wayne since 2007 never had any issues wayne has always been very respectfull never pressure in buying a car he makes buying a car or truck fun I defenetly recommend him if your seeking a used car no hasell no pressure no bs ..awesome guys wayne and omar are the best. thanks guys will do buessness again very satisfied with your service NO COMPLAINTS HERE ..

Mark Fraser

Just bought a car from Wayne's auto world. I have to give two thumbs up to the customer service. My car is in great shape and clean like new. Well done Wayne's auto World. Check these guys out.

Matthew Isaac

Fantastic experience. My parents recently bought a vehicle here and recommended I go through Wayne to get my truck. Wayne and his team (I forget their names) were amazing, they made the process easy and stress free. I was apprehensive going to a used car lot but all my concerns were alleviated once I arrived. The service was outstanding as well, I had a minor issue after buying my truck and they took care of it immediately. Felt like part of the Wayne’s World Family. I would absolutely recommend these guys to anyone looking for their first big vehicle purchase. Thanks again Wayne!!!

Vivek Patel

Bought a Beige/Pewter 2007 Ford Edge from this dealership and it was a huge mistake. When Wayne took the car to the mechanics for an e-test he said it passed, but I'm pretty sure it was fake. He kept the car at the mechanics for over two-three days and when I went to pick it up and bring it home, I found out that the parking brake wasn't functioning at all, the left taillight blew out the next day or so AND there was a big gas leak in the tank. I was still under the warranty and drove right back to Wayne. He said he'll fix it. I pick it up 1.5 weeks later and he said he replaced the gas tank, and when I come home after filling up the tank to 7/8, i see the gas just dripping away on my driveway. I went back to Wayne six or seven times for the same issue in the span of 4 months and he's always dodging calls and not replying back to e-mails or anything. The only way he picks up is if I called from a different number. Customer service there was terrible, and I've had enough so I just sold the car right back to him. Who knows if he'll even bother fixing the gas tank leak.

BrendaLee Moore

This car place is great , friendly, welcoming , listening, helping staff was great so was my experience

Anthony Ciaramella

More to come!!

Eve Kobayashi

Amazing service from Omar and Wayne, Great people to deal with, the car was priced great, never once felt like I was getting ripped off, and they clean my car and gave me a lot of gas when I was picking up. No hidden fees, as well. On a side note, I have bad credit and every where I went was declining me but Wayne and Omar were able to find me financing ! Super affordable payments on an open loan, Thank you Axis Auto Finance as well.

Adrian Gorrissen

What an amazing experience! My wife and I were shopping around for a vehicle for a while. We came to Wayne's, found the car we wanted, Wayne and his team went above and beyond to make sure our purchase was completely awesome. And it is!! Best car purchase I have ever made (and will go back if we ever need a 2nd car). THIS is the place to go to buy a car!

Jack Lockyer

Good place for a vehicle

Brent Harvey

2 days ago-Nov 10, 2017 phoned in the afternoon about aKia Soul for sale listed online . Told Wayne planned on seeing the car the next morning. I live 1hour away and work afternoons- so I woke up at 7 in the morning and we drove down to his car lot and arrived at 9:40am before opening time. looked around the lot for the car-I didn't see the car. I approached Wayne and he said he sold it at 6pm yesterday. What????????? He asked if I was interested in anything else- I said no and we drove away. Hmmm-really quick sale and delivery to someone else- He told me it would take a couple of days even if I had my old plates and cash and everything went smooth. I wonder if there really was a car there to begin with? Who knows? Also didn't tell me the car had an accident until we phoned back after buying the carproof. Money down the drain there Anyways...... Thanks for not phoning and letting me know yesterday so as not to waste our time and gas and money for the carproof. Good thing I had a backup plan to see a different Kia Soul in Oakville. I found a nice 2011 Kia Soul at Good Day Auto Car in excellent shape-no dings, scratches or rust and the service professional, honest and friendly. I bought the vehicle. Will pick it up in a few days. So excited. In all honesty-glad Wayne didn't have the car. Will Rate and Review later on the car I did purchase from the different dealer. Nov 14,2017-still seeing this car on his website for sale

Chris Terrelonge

Very professional people. Just met them and they treated me like I have been buying vehicles from them for years. True VIP service. Haven' t purchased a vehicle in 10yrs. Came and met them and Omar looked from the start. These people are the real deal. if you are looking for honest people that will look after you from the purchase, right until you are completely satisfied.... Look no further! these are the people you want to deal with. Thanks Omar/Colleen/Wayne.

Lynn Cooper

I use to reside close to Waynes World and I would often walk through the parking lot with the cars, I always thought to myself if I needed a car I would try them. As it was to be I did in fact require a vehicle and went to see Wayne, from the time I met him I felt he was honest and up front, along with Oscar and Matt , his associates. I took out quite a few cars and when I finally decided on the one I have all transactions were done quickly and without any hassels. I would not hesitate to send any friend or relative to see Waynes Auto World. They were very pleasant, friendly and did everything to make sure I was happy.

Andy D

BEWARE - do not buy a car at Waynes World Autio on Parkdale in Hamilton Wayne will not give you any after purchase service whatsoever once you have paid for your car. Further he will duck your calls , not return them, lie and give you lame excuses. We bought an 08 Mazda 3 in the winter only to find out the air never worked once hot weather arrived. Wayne kept telling me he couldn't discuss it as he was busy and would call back - no call of course. The repair bill was $800 - I offered to split the bill hoping he could see that I was being reasonable but no luck - I got ZERO from Wayne You will get the same reaction if you buy a car there and you find something wrong. Can you believe he actually told me it may have been from lack of use ( in the winter?) The fact that Wayne puts used tires on his cars to squeak through the safety check Should be a tipoff of the standard of service he delivers. There's lots of used car dealers in hamilton - take your business elsewhere

Nerman Idrizovic

Awesome experience! Nice and knowledgeable staff that helps a lot in choosing proper vehicle.

Samer Nejjar

A good place to deal with customers and appointments is very good, they are nice and the car is sold and bought honestly

Omar Ahmad

Nice cars, friendly staff and competitive prices.

Kathy Fry

Over the past twenty years Wayne (and his amazing staff, including Omar and Matt) have never done us wrong! Any questions or concerns that we may have, they have always been very helpful and more than willing to help us out with! Buying a used car on Parkdale can be very overwhelming but with Wayne on your side you can't go wrong! Thanks for all of your help Wayne, Omar and Matt

Martin McGuigan

My name is Martin. I'm a contractor renovating houses. I needed a truck. I stopped into Wayne's world and met Mathew. Had a great experience. They sold me a good truck at an excellent price. Even better, when it turned out there were a couple of issues with it after I bought it, Mathew took care of all the issues without any problem, complaint, or cost to me. If I would have bought privately and had these problems, it could have cost thousands to fix. I'll definitely go back there next time I'm looking for a vehicle.

Barbara Isidore

Wayne and Omar are two of the nicest guys you'll ever meet. They have great vehicles for amazingly low prices.

Don MacRae

I have purchased several vehicles from Wayne and Omar over the years with nothing but excellent service and great deals. Wayne always addressed any problems or concerns I had and was always very fair in fixing the problem that arose. Great place to buy a car ! ! Thanks Wayne Omar and Matt

John Bousfield

Very pleased with our recent purchase from Wayne at his newest location in Caledonia. Friendly, courteous, and knowledgeable of any question pertaining to the auto industry. An overall pleasant experience. Thanks Wayne

Matt Watters

Best service I've had at a car dealer they took care of everything for me. 100 percent detailed and ready to go. Keep up the good work guys I'll be back next time I need new wheels!

Justin Pritchard

We bought a vehicle from Wayne's Auto World today and everyone was respectful and down to earth. Before we bought the vehicle we took it to a different mechanic to see if there was any issues. There was a few minor things and a couple of recalls on the vehicle. Wayne fixed all of the issues and took it to the Honda dealership for us and had them fix the recalls. Thanks ????

brendon sacharzewski

Bought a lovely Subaru from this dealership . Great staff and a good experience . They had my car safetied and ready for me in a timely manner . And the fellow that detailed my car did an absolutely amazing job . I recommend buying from these guys if you are looking for a car as they really do " walk the walk " as they say .

Melissa Gibson

Horrible! Take your business elsewhere!!! Bought a car got a fake safety, huge problems. Fourth time going into PJ's Autoshop, shady mechanic, $2500 in problems and counting! Only owned for one week! Pathetic!!!!

Craig Thomas

Competitive prices great selection

Brittney Bright

Worst car place ever! Had OMAR tell me I was only listening to what I wanted too, he talks over women steadily, he puts you down, told me I couldn’t afford a better and car and told me go somewhere else you won’t get anything better then what I offered you. This place is a nightmare don’t go here to buy a car go to a dealership you’ll get answers and promises will actually be kept! AVOID LIKE THE PLAGUE! That’s why I got a better rate for the 2018 make of that car and went through the same lender with my credit score got approved and got a better rate okay. You have fun talking about my privacy and stating because of my credit considering I got a brand new Kia 2018 for cheaper price and rate and financing through the same lender. Have a great day! ????????

Angela Graziano

Wayne was an absolute pleasure to deal with during the purchase of our vehicle. He was friendly, informative, accommodating and worked hard to accomplish the quick sale of the vehicle as per our request. The prices of his vehicles are very affordable and come certified which is a bonus. I highly recommend visiting Wayne’s Auto World if you are looking for a gently used and affordable car to purchase.

Luie Raposo

Hello my name is Luis and my father bought a car from here a month age and they sold us a scrap car if I were you people I wouldn't trust this car lot one little bit there just after your money they care nothing about another person

Jane Doe

Not good The customer service is good but the car they sell are LEMONS!! Don’t buy from this place!!

Khawaja Kamran Ashraf

The best service in town

dayvid dawood

good people to deal with

James Mcdonald

Fast. Friendly. No B.S.

Bylynnda Chaisson

Everything went so fast. I told him which car I wanted last week on a Monday, and he called me Wednesday to tell me that my car is ready. He explained everything to me when purchasing the car. He didn't leave out a single detail. He even went out of his way to tell me the good, the bad, and the ugly about the car before I bought it.

Stephen D

Very happy with my truck great buying experience Wayne and Omar were great,friendly and went above and exceeded my expectations. Thanks guys

Dyab AL NABOUT

My experience with Wayne is FABULOUS!! Clean reliable at its finest, keep up the fabulous Work!

Dean T

I just purchased a vehicle here (05/29/19) and the experience was very positive. So far so good! Will keep u posted ;) August 1st, 2019 I took my car back in to them to address a couple of issues. I had to replace the battery not long after buying the car and the exhaust pipe just before the muffler broke in half as well. Not only did Wayne's Auto reimburse me for the cost of the new battery but they also took care of the small repair to the exhaust. Excellent customer service! They stand behind their sales and I would recommend that anyone looking for a used car; consider Wayne's Auto World !

Shirley Melmoth

Very good service,friendly staff!

nikunj patel

I am so happy with my honda civic. Thanks to wayne's auto world. Excellent service and ya really fast also. I got my car in just few hours. Car is also in perfect condition. All creadit goes to the guys who work over there. They are really nice and helpful. Hats off to you guys..keep doing good work. Thanks a lot..

Rhonda Barron

They r very friendly and helpful staff

Cindi Dawe

Great experience here, very happy with my car I got.

Shannon Rivers

Just purchased my first car, it runs great. Everyone was extremely helpful and nice! They made the process very easy and went above and beyond with their customer service. Would definitely recommend.

Jodi Rock

Paid cash for vehicle, waited almost a week for the work to pass safety to be done. When I picked it up Wayne said there was a hose that needed to be repaired, I could take to his guy and he would cover cost. Within 2 weeks noticed shifting problems on highway. Took to his guy to fix hose, not that hose. Took back to Wayne, 2 more of his guys. Told it was transmission. Soon after power steering was gone. Took to another of his guys and was told a rubber hose was used on a recent power steering repair, instead of line, it blew. Also a leak in power steering system from original part. Fake safety???? I think so. This transmission specialist was supposed to have fixed shifting problem, nope! I asked Wayne about covering cost of power steering repair and he acted like he would under warranty until it was time to pick up. Asked again and no way he was interested in paying. When I was waiting for my vehicle to be ready I witnessed another customer coming back saying the vehicle she purchased a week prior had a rear end now gone! Would not recommend buying from here. Taking action to report my concerns the safety certificate was not legitimate. Also reporting to better business bureau.

Bowie Bowen

Worst car buying experience ever. Rude sales people and the owner has no respect or customer service

zuoher Bakour

They are very helpful and amazing guys I bought my dream cars from them Thanks Wayne’s / omer and everyone works there

Alana Ravelle

Awful awful awful!! That "good deal" is no where close. Beware of the sneaky people they set you up with to finance the car. Ended up paying over double for a car worth 10 000$ which is what the price originally said due to a bunch of bs he makes up as he goes. Completely con you into paying every extra dollar he can get. They should not be in business he should be charged. Disgusted with what happened. A complete and total nightmare. For the people saying they don't understand what happened to the rest of us because they got good service, they'll soon find out. If there is one thing you get from this it is DO NOT get your car at Wayne's auto world.

Lama Bder

I have really best service and customer service at waynes auto

LAMA BDER

THEYARE WONDERFUL GUYS HELPFULL AND PERFECT CUSTOMER SERVICE I FOUND WHAT IAM LOOKING FOR WITH THEM THEY ARE THE BEST

Kyle Scott

Wayne was great from start to finish. Exceeded what I expected. HIGHLY RECCOMEND