Reviews of Kennedy Ford (Car Concessionaire)

Tony Roberts

Purchased a pre-owned car. The sales process was easy and professional. Very low key, no sales pressure tactics. :) Beautiful car. Exceeded expectations. Thank you to Clayton as well as to the rest of the team.

Richard Kanary

I just leased a 2018 Ford Escape and the Team at Kennedy made sure it was easy as pie. I couldn't be happier. During each step of the process the team at Kennedy ensured that I would be happy in the end. Which I am.

Chris D

Hubby & I recently ordered a new Ford pick up from Kennedy Ford, Oakville. All we can say is “one class act”. The dealership was highly recommended and certainly did not disappoint. Bob, Steve, Massimo, thank you for providing us with a smooth & seamless purchasing experience. From the moment we entered the dealership, to the time we departed, we were treated royally. From reception, to sales, to finance, thank you! Your knowledge, patience, understanding & enthusiasm were truly felt. We will definitely be repeat customers, no doubt. Good job to a great team. Very patiently awaiting the new delivery. :)

Shannon de Souza

Have worked with Kennedy Ford for almost 21 years. They set the standard for quality sales and service. Thanks to David and the entire Kennedy Ford Team!

Dominic Riolo

My wife & I just purchased a 2017 Ford Escape Titanium from Kennedy Ford and the customer experience we received was not only professional BUT outstanding! Clayton made ever effort to answer all questions. We set up a date to take delivery of our Escape and he sent us a follow up email to confirm the delivery details etc.... Our used car experience was wonderful and definitely recommend purchasing your new / used car from Kennedy Ford. Thank you Clayton and Team Kennedy Ford - we love our Escape!

John Bibiris

This one is special. I have purchased many vehicles in my lifetime. I have never had a better experience then the one with Kennedy Ford. Both Steve & Massimo went way beyond what you would expect from a dealership. They listened, discussed options and fought to get me the best possible deal. I never felt pressured, in fact I felt like I was talking to friends that would do their best to ensure I was happy. Thank you to the Kennedy Ford Team for an incredible experience. If you need a car you need to talk to Steve and if you require financing, Massimo will fight to get you the best rate and will discuss options with you instead of trying to convince you to buy everything under the sun.

Paul Sinden

Terrific service and support in picking up my new truck.

Zuriel Garcia

Ramona, Gerrardo and Bob provided us with the experience we were looking for: open, knowledgable and genuine. We have not bought a new car in nearly 10 years and this time around we were looking for a memorable experience - one which we could pass on to others as the great story behind our new milestone purchase. From the sales inquiries, to the negotiation to the financing they were friendly and professional all the way through. For those interested in a next purchase it is definitely worth meeting the team to inquire and hopefully end up purchasing a solid vehicle. Our regards to this great team!

Steve Yochim

Update Jan 2021—Kennedy rectified my issues and I’m now the proud owner of a 2020 Ford Edge. Thanks to Gary Mahas at Inside Track Canada (my online broker) for all his expert negotiators UPDATE NOVEMBER 17, 2020 After negotiating back and forth to resolve, they stopped communicating with me. They first offered $200, reduced to $100 then offered a service credit (I live 2 hours away). I’ve asked the manager to respond but he hasn’t. Sunroof leaks, car makes all kinds of squeaking and all 4 tires replaced for sidewall blow outs with under 55,000 K. Absolutely no help. My 1 star review remains Purchased a brand new 2017 Ford Escape from here. Before 50.000 klm I had replaced all 4 tires — sidewall blow outs. Contacted them continually with no luck. Told to contact the car manufacturer? Later I find out that the tires would have been covered if the dealership returned the defective tires to them directly. Tried desperately for a mutual resolution before I wrote this review. Unfortunately, I was told repeatedly that it’s not their issue. I will never buy another Ford again—this was my first and my last, nor any vehicle from this dealership.

Robert Sturino

Great experience with San . Helped with explaining the new truck and features. Great costumer service and professional. Amanda in finance was a great help. Just want to say thank you so for all your help.

Kevin Saraiva

Over all not to bad. Was dissapointed when initial used vehicle we were looking at had a navigation screen that was damaged by a manager at the dealership. Someone let that slip during the test drive, not saying who... I was told it would be replaced before delivery by the used sales manager. The day before the pick up of the vehicle I got a call and was informed it would not be replaced. The dealership should have repaired the damage regardless of what level of staff was responsible. I ended up looking at another used vehicle and got that instead. Oh, they provided the wrong owners manual. Found out when I got home. Not only wrong but from a different model 4 years older. Nice touch! I just wanted to close the deal and end it. I was there for the car, not the awkward handshakes. Sales team was nice though, they tried. The receptionist was very nice. We talked about raising our children and how parents now a days are too soft on there kids. Best part of the sales experiance. The time my wife and I spent with our financial service manager, Taylor, was very enjoyable also. Clear and not to aggressive with up sells. Great guy. Would I buy from Kennedy Ford again? Ill leave the answer up to you.

Kassra Mobini

Thanks to Bob in the leasing department for all his help with my lease transfer. 5 Star experience and customer service

Steve Antunes

Bought a used vehicle from their lot for a fair price. Service from Jim and Steve was great. Deal done, car safetied, plated and out the door with no hassle. Comfortable waiting area. Would recommend stopping by here when shopping for a used vehicle.

john bondy

Great group got me in my truck no hassle would recommend

Bruce Norman

Thanks Gerardo and David,for recommending "Tire Gard" protection with our 2020 Edge. It just saved me $325 + for a new tire after one was destroyed by a sharp object on the road and not repairable.

Harleen G

Ask for Patrick, he is the best! I had a wonderful experience purchasing a used vehicle (Ford F-150). He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Cheers, Harwinder

David Blakey

Nice people at Kennedy. Just disappointed the vehicle I went to see was filthy and way over priced. Also did not like the Sales manager telling me he is getting tired of having his pants pulled down by the data listed on Cargurus and Autotrader.

Sue Kupka

Amazing and quick service. This team took care of me, valued my time and made sure I had exactly what I wanted. Liana was patient, happy to answer questions for me and always kept me in the loop as we went through the leasing process. Bob was lovely and made sure I had all I needed while I waited 3 days for my new car to be licensed etc. It was great, and I actually enjoyed my time with them.

Cole B.

Recently bought a transit connect, San and Massimo were a pleasure to work with!

David Blair Kennedy

From out of town and needed some parts for my newly acquired 2002 Thunderbird. Great job getting my parts to me really fast and at a great price too. Thanks Terry !!!!

Story Time with Mom

I recently purchased a 2012 Ford Focus from Kennedy Ford and had the pleasure of working with Kevin Cryer, who is a sale associate at the dealership. Kevin Cryer helped me to find the perfect car for me. He was courteous, knowledgeable, and friendly throughout the entire process. All of the staff I met at the dealership were friendly and had smiles on their faces. I would without question recommend Kevin Cryer and Kennedy Ford to my friends and family in future and would come back to purchase another vehicle when the time comes.

FarhatAli Shaikh

Very curtious and friendly staff. Loved dealing with all the members at Kennedy Ford, especially Patrick. Thanks Patric for all the support rendered in getting the deal finalized for the Ford expedition . Best regards!

RV, Ontario

Very quick review of my visit, I spent over 3hrs there with my 2 kids looking for a brand new truck, and no one even asked for a drink. Vehicle we were test driving & discussing on was sold to another buyer who came after us. As soon as I heard that, I made my mind to just walk out of there but due to respect I waited to end the conversation. The sales person was very courtius, very nice and professional; it was not his fault, I guess senior sales people just ran him over during my visit or someone inside saw me and things turned out that way. I don't know whatever the reason was, they should make car buying experience less stressful. They have sure lost a customer today because we would have decided tonight for sure. I have now booked two appointments tomorrow with other dealers outside Oakville, one is even two cities away and would finalize my deal elsewhere. I will buy from this same sales person if I see him working elsewhere, but not from this dealer.

Kerri S

Always a pleasure dealing with Kennedy Ford from service to buying a new car. Steve Hartnup is always so helpful and you never feel pressured when looking at cars. They do everything they can to work within your budget. Process is always smooth when buying a new car and they always go above and beyond. Our new car will also be serviced here as we trust them and their knowledge. I would definitely recommend Kennedy Ford for you car needs!

George Sirbu

I”ve had great experience buying my Explorer at Kennedy Ford. Special thanks to Patrick who helped a lot in the process making sure even after delivery I am happy with the purchase . Also thanks to Massimo who made all the papers and registration to be so easy . I do recommend buying from them, great guys

The Mad Mammy

The Sales Team at Kennedy Ford are excellent and a great bunch of people to deal with! Friendly, courteous and they actually listen to what you want and try their best to match a vehicle to your requirements. Being new to Canada we were unfamiliar with how vehicle financing works here but the sales team at Kennedy Ford patiently and thoroughly explained everything to us and went the extra mile to help us out. I cannot recommend them highly enough.

Lenis Ascanio

I recently bought my new escape 2020 at Kennedy. Gerardo is a terrific guy proving the best service and making sure my needs were covered and more. All the staff is super friendly, professional and diligent. I am a happy customer!!

Roberto de Oliveira

Dylan was great, helped me on everything since the choosing to license once it was my first car in Canada. When I arrived to pick up the car, it was very clean and with the plates and documents. He patiently explained everything about the car, the safety tests, carproof report and anything else to keep the car well. Also was good negotiating the features.

Tom Varty

Excellent service. I've always found they do a good job. They pointed out that my transmission seals on my 2010 Fusion were starting to leak and gave a quote.. I left it a few weeks and sure enough some oil marks were showing up on the driveway. Got the car in a week later and fixed for the quoted price. All good.

John Pereira

I've been a client of Kennedy Ford since 2001, both professionally and personal. I have the highest regard for their customer service and professionalism shown, during servicing, renewing a new lease or seeking information on Ford products. The staff are always helpful and willing to address your questions. Regardless if your a Ford client or own a Ford vehicle, they provide the assistance one would expect when looking to service a vehicle or confronted with a problem. Based on my own experiences, they make you feel part of their family.

ImmaJosh

Picked up a mustang gt350 yesterday evening. The whole experience was fairly smooth, no troubles at all. Key people were Harleen and Massimo who were encouraging, very friendly, knowledgeable, and detail oriented which made buying one of fords most powerful engines seem less daunting. Overall, the team that helped us was absolutely great and I think I would come here again if I can receive the same service from wonderful people like them.

Jennifer Whitelock

Last week I took my 2013 Ford Fiesta in for an oil change, numerous recalls, as well as a transmission clutch problem that was still occurring even though it had been serviced for that same issue twice previous to this visit. I dealt with Mike at the service desk, when I told him what was wrong he made some very rude and condescending comments back to me because I am a female. One of them implying that I didn't know how to drive and that's why the car wasn't accelerating properly. When I came in the next day to pick up my car not only was a plastic part of the door broken off but the transmission problem was worse than ever. This is not the first time I have been treated this way (by Mike personally), and after this experience I will never return to Kennedy Ford again, nor will I recommend it to anyone else. No one should feel that way when trying to get their car serviced.

paigetatiana

I visited multiple car lots from a variety of different car brands and none could compare to the excellent service I received at Kennedy Ford. The excellent service I received was from Clayton Mackney who helped me to find the perfect vehicle. When I was visiting other car lots it would take over 20 minutes before someone even came out to talk to me. Within only 10 minutes of being on the lot Clayton came over to assist me in finding the vehicle I now own. There was enough time to browse the selection and formulated any questions I would want to ask. Throughout the process Clayton was always available to reach by both phone and text. Clayton was very friendly and professional and I would 100% recommend Kennedy Ford to anyone looking to purchase their next vehicle. Thank you so much Kennedy Ford for helping me find the perfect vehicle for me!

Shiv Kalyan

I had my Lincoln MKS fixed here under a claim last year. Had a problem with sensors and front bumper. Folks at Fixx auto, James and Jackie were tremendous. They looked after my problem with the utmost care and professionalism. I even had a loaner during the time they fixed my car. Super super team....what a wonderful experience. I'll go back again.

Austin Gauthier

Kennedy Ford is the real deal! I just purchased a vehicle from their pre-owned inventory and now that it’s all said and done, I’m so happy I didn’t go elsewhere. The environment at this dealership is very welcoming; the staff are kind and personable, available to answer questions at anytime (appreciated this the most!), and they go above and beyond to meet your needs when purchasing a vehicle. My sales representative, Clayton, was very helpful and made the experience the least bit intimidating. As someone purchasing a vehicle at a dealership for the first time Clayton was transparent and made for a very smooth vehicle searching/purchasing experience. I didn’t feel like I was just another sale (which I have felt when looking at vehicles elsewhere). I went in looking to purchase something as soon as possible and Clayton was able to make that happen, within hours of being approved for financing (thanks to Massimo) I was driving away with a (my) new car. Highly recommend visiting Clayton if you’re looking for some new-to-you wheels!

Andrei Ryvkov

You’ve got to buy/lease here !!! All my family have a great experience of buying/leasing vehicles for job and fun at Kennedy Ford ! Want to thank all personnel of dealership, especially Aaron Grant, the guy that just handed the keys from my new work horse, super duty F250, special edition Lariat. Aaron is very professional and friendly person, doing his job for 150%. Nothing is impossible for this guy. Highly recommend Aaron to be your next vehicle advisor

Kathleen Potvin

Recently purchased my new vehicle at Kennedy Ford and had a great experience with Steve. He was very responsive and answered every single question I had. Everything went smoothly from start to finish.

Andrew Morabito

I bought a Ford C-Max Energy from Kennedy Ford a couple of weeks back and the staff there were so helpful and friendly every step of the way! Jake was an absolutely fantastic person to buy from, and the atmosphere of the entire dealership was so friendly and welcoming. I would definitely recommend them 100%

Rick Clare

Kennedy Ford's technicians have always provided seamless service and quality work. I've never had to return to get something corrected or redone. The service advisors are knowledgeable and very customer focused making visits pleasant.

Mohannad Mahmoud

Great dealer, friendly staff. Thanks Massimo, Mike & Gerardo.

Kent Potts

Fantastic customer service across the dealership..truly a customer 1st focus & execution! Well done Kennedy Ford

steve moore

The most amazing place. Every one is extremely nice and a great place to buy or have your car worked on. The mechanics are extremely knowledgeable and very honest and fair.

E Leverock

Stephen was excellent!!! He made us feel comfortable and provide lots of information and options. Great Job!!!

王老吉

Craig Davidson, he is a very experienced and professional sale, able to listen what I want and save my time to pick up a right car. It is awesome! Thanks Craig.

alexcockerill

Purchased a 2015 F150s sight unseen, trusting the salesman was telling the truth. I was very pleased when I arrive to pick up my truck. The couple little things that I was unhappy with they were happy to accommodate my requests, even tho they didn’t have to. I would trust this dealership again! If you’re looking for a used vehicle that will be like new, give them a call and ask for Dylan! Thanks Kennedy Ford.

Terry (Stamog)

I don’t know what to say when it comes to quality and satisfaction. Kennedy Ford was able to stand up to their motto and give me what I came for, I recently just purchased a car from one of their sales representatives “Arjun” and I’m completely satisfied with it. If you’re in the market at looking for a new/used car I highly recommend them or at least coming in to check out the inventory.

Lindsay McFadden

Stephen was great. They were all so helpful and my new truck is amazing. Thank you!

Bryan Persaud

They offer great service, are very friendly and understanding. You will get good help from employees if you any problems.

Li

We bought a truck at Kennedy Ford and Patrick was amazing. Definitely going back to buy another one soon.

Doug Wilson

Found my new used truck and got a great deal from Patrick. Excellent customer service and I highly recommend Kennedy Ford in Oakville.

Omar Gonzalez

Recently picked a 3rd lease secured thru Ford Kennedy. Couldn’t be happier with their customer-focused processes.

elham vahedi

I have recently purchased an F-150 from Craig at Ford Kennedy. It couldn’t have gone any better. Craig and Max did all they could to make the deal a great experience. When delivering the vehicle, Craig took all the time needed to go over all the features of the car and made us feel comfortable to call in or visit if there was any more any time. Highly recommend the team and the dealership.

Drfister

Came here for the Takada Airbag Recall. I don't buy new and do my own work, so I normally stay far away from dealerships. My experience here solidifies my stance on this. Without a doubt, this would be a zero star rating, however, the Service Advisor was an absolute gentleman, and I would give him 5 stars alone, but the work preformed was abysmal. Panels misaligned and scratched up interior. Unfortunately, I had thought this would happen but for [safety] recalls, unfortunately it MUST be done by the dealer. I was in-and-out in less than an hour, which is acceptable for this job(s), but now I have to spend the afternoon going over their sloppy carelessness realigning panels and will need to find a solution for my scratched dash pieces. For airbag recall done on Mustang, please do yourself and car a favour and take the time to go to Ridgehill Ford in Cambridge, or Gallinger Ford in Milton. I am kicking myself for coming here for this recall. Parts Counter has also always been very kind and helpful.

TTJ Warden

Made appointment several weeks in advance to be sure car is ready same day. Booked the 'The Works' service, check the tires and brakes. Dropped off at 8:30. Check in was fast. Car ready by 10:30! Offered shuttle but declined. Check out was fast and fortunately painless! Nice Service employee made for a pleasant experience overall!

Gillian Hill

Kudos to the super team at Kennedy Ford and a special shout out to Stephen Hood and Andre Marchese who are always available to answer questions, or simply for a chat, even though it’s been a few months since I took delivery of my Bronco Sport.

Camilo Yepes

Great experience purchasing my first pickup truck. We dealt with Gerardo who was able to find us a truck that met all our needs. Thank you Gerardo. I definitely recommend Kennedy Ford.

Dream Pools

Ask for Craig, best sales guy there, was VERY helpful throughout the entire process of picking out my new truck, responded to all of my calls and texts right away. Thanks Craig! Will be returning to purchase our next work truck there as well, if Craig is still there when we do.

stephane caron

Last week I got possession of my Ranger Lariat FX4 and I have to say than I was very impressed with the the team who are working there. The service was perfect and the sale person consultant GERARDO DIAZ who did his job to the perfection. I have to call and email him for some questions after getting the vehicle and he responded to me so quickly. To me the most important when buying a vehicle is the service than they provide after sale. I will go back there for my next vehicle for sure.

Gian Barzellotti

Service department is probably the only good thing about this dealership! Do not go there for a deal on a vehicle, maybe go for an initial price. But do you homework and buy somewhere else! I was a customer of them and they did not treat me as it should have and needed up getting a vehicle at Oak Land Ford instead! Way better service and Alex the sales guy was great! So go to Oak Land Ford!

Derek Tremblay

Very friendly on a site with me. I get tortured and worse here. Blocked from updating my twitter. Keys, I don't have a Ford in operation. The torture group broke my truck key. I spoke with them about something. Would you be willing to help. I did, possibly blocked, intercepted by the same greed in the middle. I was really looking forward to a little progess. I haven't heard any replies. Wouldn't be surprised if they already took advantage of an offer they didn't earn. Usually a significant sign. I would prefer a private way. Wrong place.

DANISH KHIZAR

I loved me experience at Kennedy Ford. My sales person Clayton was extremely helpful and very thorough on the car I wanted. I came in with the Escape I had in mind and he made the process easy for me. Especially since it’s my first car and had no clue what I was doing. Even the finance managers were great walking through everything. I don’t leave reviews but this deserved a review from me. Thanks again Clayton.

Mark

I just purchased a pre owned SUV from these guys. After visiting another dealership in Mississauga and being given the run around I was instantly impressed with the fair pricing and no nonsense professional attitude of the staff (Patrick) and used car sales manager (Craig). No scripted sales tactics, just straight up people that were a pleasure to deal with and very accommodating. I can honestly recommend this dealership to anyone looking for a used Ford.

Alan Ellis

Michael Hood took great care of my upgrade. He researched and answered my many questions. Looking forward to picking up my new 2019 Edge GT next week!

Sandra Wetulani

I had the greatest experience purchasing a pre-owned car from Kennedy Ford. Andrew and Massimo were absolutely amazing. They were very thorough, kind and patient. I did not feel pressured or pushed throughout the process. Amazing team!

Lindsey Lyall

Thank you so much Steve Hartnup for selling us a three year old Chevrolet Silverado LT base model.. after driving it for one year for less than 10, 000 km the truck needs a brand new transmission and the vehicle has the shakes while driving. Great investment for a small start-up business. When we purchased the vehicle, upon pickup they gave us one programmed key with a dead fob to unlock/lock the vehicle and one key that was not programmed to the vehicle (it can only unlock the doors and tailgate). We were told we would be given two keys when we bought the truck, thinking they would both be programmed and functioning keys. We were told if we wanted the second key programmed it would be at an additional cost. Don't buy used vehicles from this dealership.

Luca Farace

Andrew and the representatives of Kennedy Ford are amazing individuals that make buying a car easy! Very Knowledgeable and take the time to show you around without being pushy! Great people!

Nathan Veldhuis

Purchased a used F-150 at Kennedy Fords used car department. The whole buying process was smooth, the truck was ready for a test drive in minutes, all the details of the vehicles history and condition were easily accessible. The staff are all very personable and helpful.

Jag Dhadli

A very special thank you to Bob Kanary, Alex Vega, Amanda McGivern & the extended team at Kennedy Ford for making my dreams come true and delivering exceptional service. When the 2021 Mach 1 debuted online in fighter jet grey & handling package, I knew I had to have one but I also knew it would be tough to get my hands on one. Over the past few weeks, I’ve been in touch with numerous dealerships from all over Ontario only to find out that their Mach 1’s were sold even before hitting their showroom floors. The day I contacted Bob, he was very transparent with me and told me that they had interest in the car from a few different people but to my surprise he continued to stay in touch with me over the next few days, answered all of my questions, ran numbers & provided a fair appraisal for my car, so I scheduled an appointment to come into see the car and put a deposit down! I’m just a regular guy who had a dream & Kennedy Ford made my dream come true!! Thank you again!!! Jag Dhadli Broker/Owner RE/MAX Edge Realty Inc.

Mohamed

My experience with Kennedy Ford was great. They provide services professionally especially Arjun. If you’re considering purchasing a car, I really recommend them

Hector Salamanca

I bought a used vehicle here last week and had a great experience. Clayton and Craig were professional and courteous and never once did I get the feeling that I was being lied to or pressured in any way. I will definitely be dealing with them again in the future. Be warned though; the parking lot is a cluster#$@& nightmare and you should mind where you park as you may never see your car again. I personally witnessed a poor old lady perform a 67 point turn to get her boat of a navigator out of a spot that can only be described as a final challenge on Canada's worst driver. Other than that, it was a great buying experience.

Joanne Davies

Alex was great at helping me find the vehicle I wanted. I'm delighted with my Ford Explorer and would recommend the great service provided at Ford Kennedy.

David bike

Steve Hartnup is amazing salesman,

Micheal Subryan

Great service and Patrick was very helpful. Got my car delivered to my house within hours!

Touraj Hamzehpour

They provide me amazing service and care. Specially Patrick, did a fantastic job registering my first business plate and made my hardship easy to overcome. I won't think twice when I decided to upgrade my cargo van to go back to Ford Kennedy again. Thanks.

Charlotte Tunstall

Great experience, love my car and happy with everyone at Kennedy Ford

Trina Koster

We just bought a 2015 40 scape and we're really happy with it! Ryan and Scott at Kennedy Ford in Oakville were excellent to work with very professional and felt like we got a really good deal on the car and great value for the price. Thanks guys! Trina and Scott

Deon Slabbert

5 star service from my friends over at Kennedy Ford, Oakville. They eased me into a brand new vehicle with no hassles at all. Thank you to Jake Thompson and Massimo Palmese for always being professional, honest and supportive. You guys made my dream come true! Thank you.

Velislav Lepitchev

I was looking for a good deal on a used car as I couldn't really afford anything else. The '99 Oldsmobile that I snagged from Kennedy at Oakville is amazing. Spotless interior, no rust on the exterior, 160k, and including dealership fees it was very, very affordable. The dealer that I spoke with was Ryan Keatings and he was very professional. He informed me of everything I needed to know, as I was up front with him that I was green about buying used, and was quite pleased with his thorough, friendly and professional approach. There were no surprises once I started driving the Oldsmobile and everything worked as it should have. All in all, I'm very pleased with my transaction through Kennedy and with Ryan Keatings. When I'm ready to upgrade I will be happy to give them my business again. 5/5 Thorough, friendly, professional experience Sweet deals Excellent dealer

Yi Xin

Custom ordered my first sports car here - a 2019 Mustang GT. Michael & Stephen helped me all the way through from putting together the spec sheet to finally taking delivery of the car. It took Ford Performance a bit longer than usual (over 5 month) to put the car together but the Hood brothers helped me in every way they could to expedite the process. They were both very knowledgable, responsive and informative, excelent salesmanship. In the end the deal was perfect, the car was perfect and I ended up with 0 regret on the options. Thanks for making this happen! Sales person – Michael Hood & Stephen Hood

Jade Keatings

I purchased my 2014 Mazda CX5 from Ryan in the used vehicle department and it was a fabulous experience. Everything was quick and efficient, the service was wonderful, and when I picked up my car it had been cleaned and detailed beautifully. No weird smells, no hint of the former owner, nothing hidden in the glove box or center console. I would 100% recommend Kennedy Ford to anyone who is looking for a vehicle - used or new.

Bhaskar Mittal

Very well organized, and sales person is very cordial and good in communication. He did good job and explained features of vehicle, we purchase, Ford Hybrid.

Trevor McCormick

Location is handy for me for oil changes but the service is no better or worse then a fast and jiffy lube. It is nice to have the ability to have warranty work done there. They do seem to always to forget something - reset oil life, include notes on invoices etc. They really over priced the labour to have the USB hub replaced on my Ford Edge. I did it in 15 minutes and they wanted to charge $180 plus parts. I am assuming someone who knew what they were doing would have it done in about 5 minutes. This puts their hourly rate and an incredible amount. I would not recommend sending someone who isn't mechanically inclined as I cannot trust they wouldn't be taken advantage of.

Michelle Cooper (Homes By Cooper)

I would rate this dealership with "zero" stars but it's unfortunately not an option. Worked with Tanner, who was a sweet sales guy but it was the sales manager who killed his deal and left me questioning the sexist practices at Kennedy Ford. The sales manager was beyond insulting towards me and treated me like a complete idiot over the trade in value of my vehicle. When they were supposed to be building trust and earning my business. I explained to Tanner that I would be taking my business elsewhere but I kept receiving harassing calls from the manager and owner....they refused to take No as my answer. Management also failed to reassure me that the sales manager would be held accountable, the only solution given was that he wouldn't be present during signing. The sales manager even tried to guilt me into the sale saying that the sales rep needed the business. When all I needed was to be treated with respect. We ended up buying a Subaru Outback and will never consider another Ford vehicle or Kennedy Ford ever again.

Judith Murray

Dave Ferguson made leasing easy by using many options to help me choose my vehicle; test drive, option packages outlined, best option: puchase vs. lease for my work etc. Dave was also very helpful giving great updates as to when the car would be built and ready so that we could make arrangements for insurance coverage and pick up. We chose a Ford 2017 Escape and I love this car....

J L

I had given feedback about a year ago that although we had no immediate plans to purchase a new car, if we bought a Ford in the future, we’d be coming to Kennedy Ford. First of all: as a customer, I have always appreciated the thoroughness of the service team. Robyn is my usual contact (by chance), and she’s got a great mix of being genuine and relatable without losing her professionalism. She’s really a star. Mike and Mary Ann (sp?) have also helped me a few times, and although I haven't had as much contact with them, I have noticed that they also have great personalities that are so perfectly suited to their roles. Those three (and whoever makes the actual appointments over the phone) give me confidence that the Kennedy Ford customers are taken care of even after the sale goes through. Secondly: as an insurance agent, I work with dealerships all day, every day. Most of them drag their feet on paperwork, or blame anyone but themselves if things aren’t done in time, regardless of how much notice they've given our staff about a vehicle change. I have not had that experience with Kennedy Ford even once. If a ball gets dropped, which is less common with this dealership than others, the sales people and financial managers are focused on fixing the problem, and keeping the customer happy. This tells me that they think their customers are not just a number; they’re real people who deserve to have a great experience when they purchase a vehicle. I cannot explain in words how much better this dealership is than others in this respect, and the confidence it gives me knowing that their customers are seen as people first. For these reasons I knew that if we purchased a Ford, we would come to this dealership. My husband is picking up our new 2017 Ford tomorrow night, and we have been helped by multiple sales agents, not one of whom ever treated us as wasting their time since they weren't getting the sale themselves. I know I will not regret our decision to purchase our Ford through this dealership.

Tim Parsons

A recall was issued on my 2011 Ford F-150 that I had purchased at a dealer in Regina, Sask. Now that I am living in Ontario, I approached Kennedy Ford in Oakville and without hesitation, they booked me in to have the work done. I was extremely pleased with the service and how everything was dealt with. I will definitely be going back.

Tony F

Patrick and the Team at Kennedy Ford was fantastic. They were easy to deal with and did a great job explaining the new car buying process to us. Patrick helped us chose the best car for our current needs and then walked us through all the features and made us more than comfortable and confident with our purchase. I have already told a few friends about Patrick and our great experience with the team at Kennedy Ford.

Tom “TomPlaysGames” Cisterna

Great experience at the Kennedy dealership with Matt Makino and all the staff. Happy to go home in my new Bronco!

Emily Dyck

We are very pleased with the vehicle we purchased from Michael Hood at Kennedy Ford. It was easy and stress-free working with Michael, Massimo and Andre. We had a minor issue with the car that was purchased and they were quick to remedy the problem. Would definitely return to Kennedy Ford for future purchases!

Damian Vuceljic

Working with Steve Hartup to purchase my used car was my first car buying experience, and I could not have asked for a better salesperson. The entire team at Kennedy Ford was a dream to work with, and I have already recommended them to several of my peers. Thank you so much Steve!

Troy Campbell

Great experience. Ordering the truck was easy and straight forward. The delivery was seamless and they took the time to review all features of the vehicle. Thanks to Ford Employee Pricing, the lease came in less than I expected. Will definitely order my next Ford thru Dave and his team at Kennedy Ford.

Propercolor Painting

Clayton (sales guy) did a great job with the sale and service of my van I purchased. Even filled the gas tank up too!! Thanks a lot.

Mikhail Golichenko

Great experience with this dealership. At first they did not have a car with the package which I wanted but did their best to find and bring it from another dealership. It was not the usual "sorry this all we have", rather they went the extra mile and matched my every request. They were extremely careful and respectful with regard to my budget, so I felt that my budget constrains was there problem not the other way around. Excellent dealership which I would strongly recommend to everyone.

Dave Mastel

I just bought a new vehicle. A few minor bumps on the way, but staff at Kennedy Ford worked to resolve them satisfactorily. Thanks!

Jeff Feltham

David and Gerardo went above and beyond to source my vehicle and personally deliver it to my house. They were a pleasure to deal with. Thanks

Reese Morrison

This was our first time using Kennedy Ford and our salesman, Matt Makino, was extremely helpful with our purchase. Highly recommended Kennedy Ford and our amazing sales Matt Makino!

Jackie Bird

I recently purchased a 2018 Escape Titanium, I dealt with Alex (sales) and Amanda (finance). Both of these ladies were super friendly, helpful and a pleasure to deal with, I highly recommend Kennedy Ford........

Ali ALRawi

Best experience I have had so far ,with all this COVID mess happening now days the service team were amazing. Jim C, mike and Tara S all went above and beyond my expectation. From day one when I explained my issue to Jim he was ready to help and did an amazing job, the process to get the issue solved took more than normal but I understand why and it was expected. Would definitely recommend Kennedy Ford !!!

Melissa Jane Veinotte

My recent experience with Kennedy Ford was the level of customer service that all companies should use as a template for a successful business. I am a HUGE lover of Ford Cars - this will be my 3rd. Each Ford Focus I have had has been nothing short of an extremely reliable car - I am truly sad to hear they aren't making them anymore! I contacted Kennedy Ford as they had one for sale in mint condition. Stephen was prompt to reply and made an appointment with me to see the car that very day. I made it very clear that I needed a car ASAP to ensure I could continue doing my "on the road" sales job. He explained in detail the changes in this 2016 Focus over my past 2010. I fell in love with the car instantly and Stephen very openly shared the history of the car. We applied to make it mine and he passed me on to Massimo in the finance department to help make it happen. I admit I don't have the best credit, Massimo was patient and understanding, and promised he would do his best to get me the lowest interest and get me approved. HE DID - for less interest than we originally applied for and additional warranty! I am still amazed at the wonders he did to get this car in my life. Not only that...he extended his knowledge and gave me pointers on how to improve my credit going forward which I am super grateful for! When I went to pick up the car - Both Stephen and Massimo treated me like I was buying a Brand New Mustang LOL! (next one guys!) not a USED Ford Focus. This truly shows their integrity and high value. Stephen actively followed up to see how I was enjoying my new car as well. I would not hesitate to recommend both of them in the future - Thank you so much for both of your efforts - it has not gone unnoticed! I will ALWAYS trust going to reputable resellers like FORD over the smaller dealers because my past 2 cars have been via them and I have had ZERO problems with either of those cars except that they got run into the ground because of my very demanding career - I've got every penny out of them! My experience has been amazing with Kennedy Ford, Discovery Ford, and Terrence Ford. #fordforlife

Bill Nguyen

Great experience. Jim Covell is very helpful and the shop has great overall service.

Luke St. James

The team handled my recall notice effectively. Took a couple weeks to schedule. Would have preferred to wait while the did the work but they were busy. One of the better dealerships.

shawn scobie

Great to work with thanks to Matt for all your help

Bradley Mantha

Management is fantastic!

Kaylie G

Was all set up to drive 8 hours to go get a vehicle from Kennedy Ford in Oakville and then we decided to not doing financing through them so I needed the bill of sale before I left to get a bank draft in our town and the bill of sale ended up being $3,000 more then the price we were originally told. If we had gone with financing through them we would have driven all the way down there to find out they were not honouring the price they originally told us (which we had in writing) will never purchase a vehicle through them just because of this awful customer service (or lack their of) experience

Lorrie Clark

The recent purchase of my 2021 Escape at Kennedy Ford was a great experience especially because of Aaron Grant. He is a knowledgeable and personable sales professional. He was enthusiastic and helpful. No pressure. His follow-up is amazing. I have been a loyal Kennedy Ford customer for many many years because of the whole team. The management staff, the service team and the front end staff are always welcoming, knowledgeable and trustworthy. I LOVE my new Escape. If you need a new vehicle, go to Kennedy Ford and ask for Aaron. He’s your guy!

DoE Award Leader

Kennedy Ford quickly set up an appointment and offered a courtesy ride to where I needed to be. They went the extra mile to fix the issue. Four stars instead of five because Ford Canada have a design flaw in the transmission, and the dealership is only able to do so much... but Kennedy were as helpful as could be expected.

Heather Travis

I went into to talk about getting a new Ford with Stephen Hood last Saturday and I would highly recommend him. Super knowledgable and very nice. It was my first experience at a Ford dealership and he definitely set a high bar - if you are looking for a salesman he is your guy!

Andrei Ryvkov

JUST GOT MY NEW WORK HORSE, 2021 SUPER DUTY BLACK EDITION LARIAT, SPECIAL ORDER BY AARON GRANT, THE GUY THAT EXCEEDED ALL MY EXPECTATIONS, EVERYTHING ‘S DONE FOR 150%, WISH TO MEET MORE PEOPLE LIKE AARON

Kristen Torkelson

Apparently the 2012 Ford Fiesta is a lemon. I'm on my 5th clutch (it's an automatic) and recently had to spend $2400 to repair a corroded battery junction. The REALLY frustrating part here...the 2011 model has a recall for the SAME problem, my year does not. When I went in to pick up my car, the 'lovely' woman working the counter just grabbed the bill and gave me my total and stuck her hand out for my credit card. Didn't review what was done, nothing. When I asked a simple question about the repair, I got an "I don't know" answer. I have had nothing but problems with this car since I bought it and have had NO support or even empathy (part of your job as customer service reps!). I continue to take my car to the Ford dealership, I figure if anyone can fix what's wrong with it, it's the place where I got the car and to be honest, I want to track every single work order for my car through the Ford organization to show you the frustration your product gives. Not only the day to day but because of your terrible product, my re-sale value is shot. So you 'screw' with my new car and you're going to screw me again when I try to sell it. Never buying a Ford again and tell anyone who will listen to me not to buy Ford either. Now, there are some great folks there, Devon is really nice and the most understanding of all of the people I've dealt with. The lady with her hand out, needs some customer service skills.

Stephanie F

I just bought a Mustang GT and am super happy with it! From the time that I saw it I fell in love with it! It is super beautiful and drives like a dream! The salesman, Clayton, was absolutely the most pleasant, knowledgeable as well as very professional Salesman ever. He was key in my buying this car. He showed me all of the advantages of this very beautiful vehicle and was in contact with me steadily throughout the process right up until the very last minute when I left the dealership in my beautiful car. I strongly recommend you getting his help if ever you go to Kennedy Ford. Thank YOU Clayton!!

Vegan Princess

Aaron, is absolutely amazing. Very friendly and answers all your questions. I had a wonderful experience buying my Honda. All the staff is very friendly.

Deborah Gatenby

Great dealership and service department - they've been taking care of my Mustangs for over 7 years. Customer care is excellent and it's always easy to get an appointment.

Joel Saarits

Was great dealing with Kennedy ford on my new truck , Arjun and Craig helped me get top dollar for my trade in . Highly recommended will be dealing with them again for my next truck .

Dimon

Very good experience, BRIAN was very enthusiastic to explain to me the performance of the car. I like here

Leonel de Freitas

Great service, friendly sales people who are always willing to help and make the buying experience easier and efficient.

Danny Yousif

I had transmission issues as well as a misfire problem on my 2019 Mustang GT and they fixed everything in just one day. Unbelievable service and special thanks to Mike and all the guys at Kennedy Ford.

Jennifer Harlow

My experience at Kennedy Ford was a good one. The sales department went above and beyond to find the car that suited me best and I appreciated all of Liana's hard work and dedication to finding the right car for me. I would recommend this dealership to all.

R C (DF Collectibles)

Great dealership! Everyone here is very friendly and genuinely want to help you make the best car buying decision. Thank!!!

Steven Ellis

Bought my first car here recently, great experience from start to finish. Patrick, Craig and Amanda were all super helpful and hassle-free. Great price on a 2018 Fusion.

Sinead Walsh-Leslie

I've never had an issue with this dealership. I used to go to another Ford Dealership in Mississauga as it was closer to my work, but they were always telling me I needed new tires (on my TWO year old car) or new brakes (when my mechanic brother in law had just done them 3 months before). I find Kennedy Ford to be honest, professional and would recommend them to anyone.

Christopher Power

Just brought my pre owned explorer home today. The buying experience was painless, pressureless, and overall enjoyable. Arjun and his colleagues took care of everything from start to finish and was honest and clear from beginning to end. Thank you guys for your great work.

Muzzammil Baig

This dealership has made me realize there are always good and bad apples out there. Most dealerships I visited treated me with respect while others didn’t seem to care as much. What made a difference for me was my sales rep Gerardo who went above and beyond to try and make sure I was comfortable with what I am buying. I had been put in touch with him after an email inquiry which I had sent to the dealership. In most cases the sales folks don’t take online inquiries seriously and pressure you to either come in or provide your number so that they can speak with you and try to convince you to buy their vehicle. This wasn’t the case with Gerardo, he was comfortable replying back via email and txt and never pressured me for a sales call. Often sales people give up and after a few queries and give you the impression of stop wasting my time, but I never got this from Gerardo. Didn’t matter how many questions and emails I threw at him, he always replied back with right tone and welcoming attitude. The first vehicle we touch based about was eventually sold to another buyer and I was still in the research phase at that point during my buying process. I went around looking at other manufacturer offerings, but every time I communicated and stepped into a dealership I did not get a response from them that I liked or the vehicle did not turn out as it was described. So I circled back with Gerardo a few weeks latter as I saw a nice truck come up on the lot, he engaged right away to make sure he was able to get me the information I needed to make the decision. I walked into the dealership for the first time and they offered me a fair value for my trade in and an hour later I walked out with my first pickup truck. No pressure for finance deals, extended warranties, accessories, etc. set the deal how I wanted and got it done. Gerardo took care of the smaller things before delivery and the truck was given to me as if it were brand new. Three weeks latter an issue popped up, called 1-800-Gerardo and he set up a service visit the next day. Service rep Carrington was great to deal with and set me up with a loaner and kept me updated on the progress until the issue was resolved. This is my first Ford vehicle, I have only owned imports all my life and the last 10 yrs. I have been with luxury brands, I have yet to see this type of commitment and team work play out at any dealership. Keep up the great work team Kennedy Ford!

Craig Davidson

Very pleased with Kennedy Ford Oakville excellent services from Terra, Ed, Jim and service staff involved with the installation of Bed liner and Tonneau cover ordered and installed on time and looking great.

John C. Robinson

I found the staff at Kennedy Ford to be friendly, courteous, and willing to go out of thier way to help me with my search and decision. While at the same time they were also respectful, and gave me the proper time and space. I definitely will go back, and recommend them to anyone looking for a new car. I specifically dealt with sales representative Michael Hood.

Nikola Petkovic Mississauga Real Estate

Kennedy Ford is a family owned dealership that's been in the business for decades. It's a place where customer isn't just a number in the process. They take a special care to anyone that enters the door. The sales team and management have been together for years. They are extremely professional and with outstanding product knowledge. Kennedy Ford success relies on repeat business due to the fact that people are always happy and excited to come back. It is an absolute 5 star and my highest recommendation.

Jan Zahariev

Clayton was excellent to deal with, accommodating to all our needs and request. Would highly recommend Kennedy Ford for your next car purchase !

othman mo

My purchasing experience with them was very cool and they answered all my questions that they are very nice.

Robin Jerome

I had an amazing experience with Mark, Steve and Massimo in June 2018 when I purchased my Ford Escape. These guys are highly experienced professionals and the quality of service was excellent. I highly recommend this place for Ford buyers.

Dana Goodyear

I've never felt so disrespected in my life! I made an appointment to test drive a Vehicle. I have to make a three hour drive to dealership. I arrive, they friendly enough and attend to me right away. Goes downhill from there. They can't even open the door of the vehicle, fob don't work. They try to start the car...DEAD! So, I just drove three hours for an appointment to see a car that is not ready, wont start, over priced, and no one there gave a care. I don't even think I got an apology! Worst shopping experience of my life!!!! Stay AWAY from this place! If you want to go to a dealership where they will treat you right check out Oakville Nissian!

Alex

Recently leased a Ford Escape. Arjun, Craig and Massimo made me feel comfortable and answered all of my questions. They provided lots of information and options. Such a great team!

Deepak Chopra

Brian and Bob were great to deal with and made the process seamless. Appreciate the great service. Thank you.

David Punnett

My wife and I shopped around at a few dealers for our first vehicle and were very happy to choose a Ford Escape from Kennedy Ford. We worked with Michael Hood to find a car that suited all of our needs and at a price we could afford. Michael and the team at Kennedy Ford were all very knowledgeable, professional and made the end to end leasing process very easy for us. Overall we had a fantastic experience and look forward to doing business with them again!

Emily Nemovitz

Dylon was amazing to deal! Great service from everyone I dealt with and I absolutely love my new explorer! I drove from another city to Kennedy Ford because the service in my own city wasn’t great! Definitely recommend them! Honest and friendly!

Kedar Tupil

Excellent sales team represented by Patrick Corrie. Patrick's patience with me as I considered different options was exemplary. I would definitely recommend Kennedy Ford and in particular Patrick for your auto purchase needs.

Holly Guindon

From start to finish my experience was a very positive one. We bought a used 2016 Ford Edge dealing with sales rep Stephen Hood, who was a fantastic person. He was honest, personable and worked with us to get the best price possible. We then dealt with Massimo Palmese in Finance and again, a super nice and helpful guy. Lastly, our vehicle needed service (to address a known issue when we purchased the car) 6 weeks after we got it, and everyone who we dealt with in service was fast, efficient and caring. Overall, I would recommend Kennedy Ford to anyone looking for a new or used vehicle. We are so happy with our Edge!

Ismail Syed

Good and friendly people and amazing service. Always made me feel welcome. I will definitely recommend Kennedy Ford to my friends.

Shubhdeep Singh

Picked up a Ford edge in month of November. I had the pleasure of dealing with Arjun. He assisted us throughout the process of purchasing our first vehicle in Canada and supported in all ways to get us the best deal. He answered all our queries with patience and was very professional in every aspect. Overall, We got an outstanding price and amazing service. We will definitely go back to Kennedy when we are looking for another vehicle. Thank you Arjun once again! This is for the on call support he gave last week when my car battery died.I sent him an text around 7PM, He replied in no time and helped in every possible way he could. I highly recommend Arjun and Kennedy to anyone who is looking for new/used Ford cars.

wayde Stevens

Careful when you order a new truck and agree to getting the premium care warranty package. They will tell you whatever they need to tell you to convince you to get the premium warranty, but when it comes time to use that warranty for very reasonable things they won’t fix it. They also don’t return phone calls for things that didn’t get fixed when I originally brought the vehicle in for repairs the first time.

Latoya Davis

I was a pleasure to buy my truck from Kennedy Ford,special thanks to Stephen who went the extra mile to fix and run me through the technology of the truck and thanks to Massimo who explained our new arrangement thoroughly

John Chiesa

It was nice to finally find a dealership in Oakville called Kennedy Ford that has staff well prepared when you arrive by appointment. My wife and I have been touring a few dealerships over the last few weeks to purchase a new car in and around Oakville and Mississauga, and found that other dealerships either had no inventory or simply weren't interested in trying to help us find what we wanted. I initially was the one who went to look at Kennedy Ford, when I met a fine salesman named Patrick Corrie. He is one of the best salesmen that I have met in long time. In our short meeting the first day, he made some notes after short to the point questions. I asked him to setup an appointment for me and my wife to come back for a test drive of a particular Demo car we were interested in. The following test drive day, Patrick had our vehicle and another vehicle ready and on with the air on for us to test out 2 versions of the same vehicle. He was prepped and ready for both of us. Soon after that day we set up for another test drive, and again Patrick had the car ready. We purchased the Demo car that day. When we met the Financial Manager Amanda, she too was ready for all of our questions and made those 2 days very easy to understand. We also had the privilege to meet one of the owners who was also a nice person to speak to. The overall experience was great and certainly will not have any hesitance to come back to Kennedy Ford for a future vehicle...Thanks Patrick Corrie for your professional attitude....

Andrea Page

Recently went for my semi-annual maintenance and service, as well as putting snow ties on. I had made an appointment a few weeks earlier. Kennedy serviced my car quickly, and performed a recall which was new in the system. I waited for my vehicle, the recall added very little time to the work, and the turnover time was excellent. And this was on a day when they were short staffed. I love coming to this dealership because they communicate well and always meet or exceed my expectations of timely service. Far superior to my experience elsewhere. Thanks for another great job.

Sonam Kaur

Thanks Alex, for the excellent service. We purchased a used F150 and the entire sales process was smooth, quick and easy. Massimo took great care of us in financing and we will be back for more vehicles in the future. ????

Haroon Khan

It was a pleasure working with mr Arjun. He assisted us throughout the process of purchasing our new vehicle and helped us get an affordable price. We are very thankful for his infallible service pre and post purchase. He answered all our queries to the best of our expectations. In a nutshell we were completely satisfied and are enjoying our new ride.

Greg Lawrie

Bought a used F-150 from Gerardo Diaz. Entire experience with Gerardo and Kennedy Ford was outstanding and SO different from what I had experienced elsewhere. How refreshing to deal with people like Gerardo (who knows his product) and Manager Craig and reach a fair and simple deal. Thank you for a very good purchasing experience. I'll be back.

Sangeeta Mulwani

Had a great experience buying a car from Vandana Sidhu, very thorough in her expertise., gets to know her customers and guides you through each step of the purchase. She is not satisfied until you drive off the lot fully knowledgeable of your vehicle and completely at ease. After reviewing several makes of cars .I once again decided on a Ford, made the buying experience pleasurable. Thank you Vandana. Highly recommend her services.

Jeff Ford

For starters, I have a history of absolutely HATING buying a car. I find it stressful, time consuming, and have always dreaded the time that I need to take to buy a car. However, all that has changed forever now. My salesperson, Michael Hood, was so laid back and low key. He did not play the "hard sell" and he most importantly listened, and problem solved with me. As for the time? These guys were great- I went in at 10, and by 3:30 PM, I had my new Ford Edge. By 4:30 I was on the road! I have my new dealership for life, that's for sure!

Debbie Masciantonio

Just recently I leased another vehicle from Kennedy Ford. Fourth vehicle I have leased in a number of years and once again, excellent and quick service. Mark Giblin was a great help in totally fitting in with my schedule and showing me all the details for either buying or leasing. He has called to make sure that I am totally happy with my new vehicle and was able to go over all the questions I had. Great company to deal with! A huge thank you to everyone I dealt with!!!

Anne Malek

Great experience with Kennedy Ford! The staff was very friendly, helpful and and accommodating to our needs. Feeling great about our new truck! Big thank you to Gerardo, Massimo and Andre for giving us the great customer service. ????????

Diane

I had a great experience buying my 2011 Ford Flex here. My salesman was Kevin and he was very nice and helpful, not pushy The sales manager Malek was also very knowledgeable and answered all my questions. I would definitely recommend them to anyone looking to buy a used vehicle . Thanks so much for all your help!!

Ryan Holt

I drive all the way from Welland to this place because they are honest and provide better service then my local ford dealership.

Carlos Brito

amazing service , had a used truck ready to buy but didn't fit my budget with my current situation, but then they went above and beyond to find a better situation for me without me asking called me back with a solution and my budget and got me in a new truck. that's the way customer service should be, if you want to buy a new ford this is the place to buy.

anthony cafazzo

I want to thank my friends at Kennedy Ford for the exceptional service Especially Steve Hartnup. As a business owner I appreciate Steve and how he made the purchase of my new Explorer ST , very quick, fair, and most of all his no pressure attitude in the sale of the vehicle. I have hired many sales people and would love to have Steve on my team Kennedy Ford and Steve Hartnup are the number one place and person to go see if you are looking for a new vehicle . PRO Patio

Caroline Stricelj

Thank you so much to San, Bob, & Amanda for making my car purchasing experience amazing at Kennedy Ford! I was in a time crunch after having my car stolen (twice) and they were so thoughtful and understanding. I would highly recommend their services!

Lilia Butryn

I brought my Escape in a couple of weeks ago to gets my brakes done and had excellent customer service from the initial phone call, drop off, estimate, explanation to car pick up. Great job. Ask for Mike in service!

Marilyn Kirilenko

I just picked up my new 2018 Ford Edge, and am absolutely thrilled with it. My sales man was Craig Davidson. He went above and beyond to find, just the right car for me. Gave me excellent advice, answered all of my questions with patience and professionalism second to none. This experience would have me recommend Craig and Kennedy ford to anyone looking for a new/used vehicle! 5+ stars !!

Mark Hearn

Fantastic service. The team at Kennedy Ford did a great job of getting me into a great new product from the Ford Motor Company. Everything from vehicle availability, pricing, finance options and vehicle content was well explained by both Geraldo Diaz and Massimo. Both of these gentlemen went out of their way to get this purchase done quickly and delivery was right on time with no delays. Overall a great experience and I am very pleased. I would not hesitate recommending Kennedy Ford to anyone. Thank you.

Michael C

As a first time car buyer, Alex and Clayton were a pleasure to work with and were very patient with all of our questions. Alex was very prompt at communicating and made sure that we were 100% happy with our new 2017 Ford Escape. We would happily recommend Alex to anyone who is looking for a new vehicle.

Sheba

We had a fantastic experience from start to finish in buying our new car at Kennedy Ford in Oakville. We first met with Steve Hartnup. Not only was he knowledgeable about the cars, there was no pressure. He promptly emailed us prices and details about the few cars we looked at. When we went in to buy one the next day, he spoke with his manager Bob and they gave us a great deal! It was a quick and pain free process. Mike Hood helped us when we picked up the car two days later. Every person we met was so professional and kind. If you are thinking about buying a Ford, this is definitely the best dealership to go to! Great deal, Best selection and wonderful team :)

Allen Gerow

Bought my new Ford Fusion Energi from Dave a few weeks ago. Was the best car buying experience I have ever had. There was no pressure and he made sure I got what was important to me. I saved a lot of money and could not be happier with my decision. Will definitely be going back for my wife's next car. Would also recommend the car. Not a fast car but saving a ton on gas and it is so comfortable to drive.

Ralph Rizzuto

Mark Giblin , Sales Consultant -Kennedy Ford Sales Ltd. - all verbal commitments became easy to understand contract terms ( also Mark provided excellent veh. tutorial too ) and we got a very competitive lease, vehicle is Terrif , financial services was a breeze too , thanks

Oliver Rudd

Fantastic experience at Kennedy’s Ford Oakville. We got a Great Car at a good price and we couldn’t be happier. I would recommend Steve Hartnup to deal with fantastic knowledge, friendly and he always came through on the promises he made us. Really helpful and nothing was ever to much trouble. Awesome service thanks guys !

Attila .Szasz

It has been a year now since I decided to take my 2015 F 150 in for check and fix the driver and passenger side malfunctioning windows. Since then I had tree more visits at the dealership's service because the problem is just getting worse. It is almost at the point where I can't role down my window while driving because then I can't close it again. But unfortunately I am still driving with the malfunctioning windows, because all four times of my visit I was told the same non sense story what is really ignorant towards the customer. Assuming the customer doesn't have a automotive knowledge.(Like the customer is stupid )This is an insult. I have over 20 years of professional experience in automotive industry and also worked for Ford, so I assume I know a little about cars, service and the etiques of the industry. The condition of my vehicle is not normal, and is also supported by a opinion of a few of the dealership's employees yet I am supposed to put up wit the fact that the windows are not working, but everything is ok the way it should be and nothing can be done to solve my issue. I would like if someone would pay a little attention to this matter in a professional responsible way. Thank you. Attila

Dorothy Butterfield

I've been a customer of Kennedy Ford since buying a 1989 Mustang at their Lakeshore Road dealership. 28 years and 4 cars later I'm still a satisfied customer. Good service and prompt.

Scott Irving

I went in for an oil change and tire rotation. I was met by the service advisor and checked in quickly. The oil change ant tire rotation did not take long. I was in and out in slightly less than 1 hour. I encountered a problem several hours later after my truck had been sitting idle. There was oil on my driveway. I took it back the dealer and was taken right away. They told me the cause was some oil on one of the frame members. They cleaned it up and I was on my way. They were apologetic but this should never happen, this is poor workmanship.

David Inch

The crew at Kennedy Ford were very thorough and efficient at determining what options we needed and steered us into a very good match. Dave Ferguson was very patient both during the test drive and the delivery in showing us all of the features of our vehicle. These guys run a friendly and low pressure operation. I'll be back here for my next car. Have had my F150 for about a month now and am very happy with the purchase. My wife and daughter drive it more than me!

Franco Guzzo

Just bought my brand new F150 and couldn’t be happier, Stephen Hood and the rest of the team at Kennedy made me so comfortable and never felt taken advantage of or pressured!

Ken Lesperance

Have been dealing with Kennedy Ford for over 30 years. Always receive great service from friendly, knowledgeable staff. Getting my car serviced is very pain free as I can either elect to use their friendly shuttle service if I need to be elsewhere or I can stay at the dealership enjoying coffee, free Wi-Fi, read the newspaper or watch TV. I've never had any problems with the service they provided.

Nick K

First time buying a used car from a dealership, and also my first ever Ford (2014 Ford Focus). Went in after seeing a car that I liked on autotrader. Met with S. Hartnup. There wasn't any sales pressure, but also not much information was given to me about the particular model, the transmission issues, etc. Bought the car on the spot and the experience seemed seamless and I was happy (for a moment). Btw, the car was sold to me without floor mats, and this is Ford dealership! In just three weeks the engline light came on. Took it in and was quoted $371 for sensor repair. After many interactions back and forth met with the GM Andre and they finally fixed that for me. After a few weeks, I started noticing that car is shuddering when switching low gears. I did some research and found out it was probably the faulty transmission and that Ford has extended the warranty for 10 years (240k). My car has only 69k. I dind't feel sense of urgency, and delayed bringing it in to be checked. I finally did a few days ago. I've never experiened such a poor treatment of customer by a service department. Very rude, arrogant and unprofessional. Was told if it was the clutch, I'm out of the extended warranty (apparently it was for 7 years (160k), and expired in July, despite having only 69k on the car). Was told clutch was worn out and was quoted close to $2,000 for repair! I had purchased the car back in February, and this was now October. I first noticed the issue within the first few months of purchase. How did the clutch worn out within months? It tells me they didn't check that before putting it up for sale (despite tthe fact that this was a known issue), or they did, but decided not to fix it. Bought this car during the pandemic with my savings, hoping for a carefree few years out of this car. Lost my job during the pandemic, and I'm left now with a car that is a hazard for me to drive and to other cars around me with this clutch problem that can fail at anytime.. No consideration by the dealership to work with me to resolve this problem at all. I'll be taking this up with the Ford Product Liability department. What seemed like a worry free purchase and decent customer service by the Sales dept, turned into lots of headaches and stress for me. Great companies provide superb before and after sale service, and that's what makes you go back and refer others. Unfortunatelly, this is not one of those companies. If I could split ratings, it would be 2 stars for the sales dept, and 0 for the service dept.

Julie Summers

Purchased my 4th Ford vehicle from Kennedy and the selection and service has always been outstanding.

Ryan Brown

A top rate service and sales experience all around. Kennedy Ford, and my sales associate Michael Hood, provided timely and helpful support in an no-pressure environment to help me decide on why I should consider a Ford vehicle and specifically the Kennedy Ford experience. I love my new Ford Super Duty truck!

Michael Zahra

I came to Kennedy Ford to purchase a work van. I dealt with a great sales rep in Patrick Corrie. He understood what I was after and helped me attain the new van within my budget and time frame. He was very helpful in the process and informed me of all the proper documents needed before coming to pick up the vehicle to bring in to make the transition smooth. I would recommend Patrick to anyone in search of a Ford vehicle.

Myles Artus

Big Thanks to Amanda and Patrick for an excellent buying experience! I have owned many vehicles from many dealers and this experience sits in my top rankings. Congrats on earning my first 5-Star vehicle buying review! Well deserved!

Sean Noonan

Best car buying experience of my life, (or in this instance, F150 buying experience). Great service from all including the sales team of Steve & Bob, Taylor in finance, and Ian in service who provided candid answers on engine options. Would recommend Kennedy wholeheartedly!.

Trevor Ellis

Hadie @ Whiteoak Ford Lincoln was very helpful, courteous and knowledgeable. We managed a quick transaction, and the process was smooth and without issue. I'd recommend him for your car needs.

Denise Paquette

Our experience at Kennedy Ford was exceptional! We were treated with respect and everyone was very friendly and courteous and made our experience the best possible, especially Vandana. They knew what was important to us with the deal we made and they far exceeded our expectations! We will recommend Kennedy Ford to our family and friends for and future vehicle purchases!

Tara Connolly

I had a major water leak in my 2017 Escape. Before coming here I took it to two other Ford dealers who told me my issue and complaint was “normal”. I brought it to Kennedy Ford, they took my complaint seriously and they actually fixed the problem that I had. I will definitely be bringing my Escape back here for servicing and purchasing a new car as soon as my lease is over!!

Brandon

Just bought a used Ford Fusion that Kennedy Ford preformed the safety inspection on prior to my purchase only to realize the brakes were completely shot (pads and rotors all the way around) tie rod needed replacing, winter tires tread was not enough to pass a safety and the battery was totally garbage. So here I am with a car I just bought and I already need to spend thousands on repairs. There's no way in hell this car should have ever passed a safety and I will be filing a formal complaint against this dealership.

Frank Cazzola

Clayton Mackney and the Kennedy team we’re great to deal with. I would recommend you pay them a visit for your next Ford, for me it was worth the drive.

Stephanie Buck

Arjun was so great in helping me find exactly what I was looking for and quickly as I was looking for a replacement vehicle and was pressed for time to find one. Him, Craig and Massimo we're all excellent with answering my many questions and helping me every step of the way to ensure delivery and everything else went smoothly. I would highly recommend Kennedy Ford and am beyond happy with my new ride! :)

Hannah Reinhardt

I had a great experience recently with sales associate Patrick, who helped me quickly and easily purchase my 2013 Nissan Altima. 10/10 service that I'd recommend to anyone looking for a used vehicle!

Zaheer Cheema

Great dealing with the guys over at Kennedy Ford. Our sales guy was Steve and really took care of us throughout the buying experience by being courteous, professional and not pushy. Thank you Steve for making this a smooth transaction and a wonderful experience overall.

Fouad Khalique

I cannot say about the Sales Rep Stephen. He was thoroughly professional, patient and diligent. Due to various reasons, I was unable to get the truck that I wanted, but he did not leave any stone unturned. He tried his best effort to get me into a truck of my choice, but it was not to be. If anyone is out there looking for a Ford vehicle, drop by Kennedy Ford and ask for Stephen. You will not be disappointed!

Jess Johannson

Great staff from top to bottom. They made me feel like part of the family. Fabulous experience and I would highly recommend that anyone look at Kennedy Ford for all their vehicle needs.

Brice Philippe

We have been very well welcome. Kennedy ford promoted the implementation of the Ford plan for newcomers, in order to help me and my family to get a car after our recent arrival in the country. this was great !

G H

Had several positive experiences up till now with Kennedy Ford. Went in with a brake problem. Solution was new brake pads and rotors. Odd because I was there 3 weeks prior and brakes did not need replacement. $600 later the problem was not solved. Went home and googled "2012 Ford Edge brake problems". Many hits came up about brake booster with the same symptoms as I described to the dealer. Went back the next day and they installed a new brake booster (under warranty). Problem was solved. I discussed with service manager why they didn't look at the booster first. Pads/rotors are very expensive to be changing out before their time. He offered a future 10% credit but I felt their mistake cost me more than that amount. I tend to use dealers as I believe their techs are trained better but this didn't happen in my case. Disappointing and expensive experience. P.S. Oakville Ford contacted me after this posting. The situation has been resolved to my satisfaction.

Laura E

I have had plenty of bad experiences buying and leasing cars in the past but dealing with Kennedy Ford was quite positive. It was clear they wanted my business and the salesperson worked diligently to get a product that met our requirements and price range. I was given a more than fair price for my trade in as well. As long as we are buying Ford products, we will continue to work with Kennedy Ford.

RON LOUCKS

I had an amazing experience at Kennedy Ford. My advisor, Clayton Mackney and the General Manager, Andre Marchese went out of their way to find the vehicle I wanted and then had it ready for delivery in record time. I would highly recommend the team at Kennedy Ford for your vehicle needs! Outstanding professional experience.

Deliia B

I had to get some parts for my ford. I wish I caught the guys name who was working at the counter, but he was super friendly and helpful. This guy deserves a raise. Now that I'm writing this review I regret not catching his name or asking to speak to the manager to let him know how good this employee was.

Steven Green

The initial leasing with Kennedy Ford in 2018 was a great experience. This positive experience was severely tainted when it came to buying out the vehicle lease in 2021. I had moved over 200 km North and as per Ford Canada Credit policy I was not required to return to Kennedy Ford to complete the buyout. In order to complete the buyout at my local Ford dealer Kennedy Ford required that I pay a $995 Lease "Third Party Buyout" fee. I contacted the Assistant Sales Manager at Kennedy Ford and was informed that the $995 Third Party Buyout fee was a fee they charge anytime a customer does not return to Kennedy Ford to complete the buy out and they do not waive this fee. As a result I was forced to drive over 2 hours (4 hours return trip) to Kennedy Ford to buy out my F-150. My local dealer stated that they have never had any other Ford dealer charge a fee to transfer a lease buyout. As a result I will never again conduct business with Kennedy Ford and do not recommend them if you are considering a Ford vehicle acquisition.

John Paliyannis

Had a great experience at Kennedy Ford in Oakville today! Dealt with Gerardo Diaz, on a used truck. Pleasant fellow and prepared. He had it washed and wiped down so I could see the condition on the paint, before my appointment. He took his time explaining the features and was equipped with car-fax and vehicle build sheet.....Needless to say I was impressed!!! If your in the market for a new or used vehicle, you'd be doing yourself a disservice by not looking at Kennedy Ford and asking for Gerardo!

brent bostwick

I just purchased a pre-owned vehicle from Kennedy Ford and I couldn’t be more happy. The staff was very friendly and professional. They took the time to answer all my questions with no pressure. Once the deal was done they did an amazing job getting the car ready. The detailing on the car was a nice surprise. It looked like new when I drove away! Thanks to George for all your work getting it ready. I would recommend this dealer to anyone looking for a new or used car!!

Kevin Nascimben

Great experience at Kennedy Ford. Sales and service is top notch!

Nick Liristis

I walked into Kennedy Ford not knowing what to expect and I made a decision the same day to purchase my first Ford ever. Great team to deal with. They know their product and they were exceptional in helping me make the right choice. The whole experience from the first hello to picking up my keys was top notch. If you are looking for a new vehicle look no further. I highly recommended Kennedy Ford!

ioana quintero

amazing experience defiantly we are going back for my husband truck he wants one now too . thank you Arron and Amanda you went above and beyond

James Scullion

Just picked up my Ford Edge loving it so far. Staff was great really helpful and knowledgeable they took good care of me. Arjun is the man would recomend him to anyone.

Brenda B

Went in for maintenance - told them it had to be done by a certain time. They did all agreed upon work and had the truck done before my deadline. My only issue is with the invoice. I find the labor and parts listings are not as easy to decipher as in prior invoices. The staff are friendly and helpful. Nice place to go for service.

Maria Andrei

Great buying experience. I was recommended to go to this dealership. Glad we did go. Patrick was our sales guy and he was very helpful and knowledgeable throughout our purchase. We went on a Friday just before closing, and they took their time to walk us through all the options. We had questions as we were first time pickup owners. We ended up going back first thing in the morning and purchased our first pick up truck F150 and we love it. Thank you Patrick, Rob and Massimo.

Mike Lawlor

I recently purchased a 2010 Ford F-150 XLT from Kennedy Ford. My Product Advisor was Argun Goraya and the Pre-Owned Sales Manager was Craig Davidson. From the moment I met Argun I recognized that his professionalism and desire to provide excellence in client service were natural to who he was. He was polite, informative and very responsive. Craig provided trade in support and I found him to be helpful and fair. Argun and Craig's service allowed me to relax and just enjoy the purchase experience. As a first time Ford F-150 owner I have to say these trucks are beautiful from a quality and design perspective. I am proud to be part of the Kennedy Ford family (my great grandmother was a Kennedy!), and in the future I would not hesitate doing business with Kennedy Ford again. Thank you Argun and Craig for this positive experience. Mike Lawlor.

Carmine Alvisio

We are returning customers and there are many reasons why we purchased all our vehicles at Kennedy Ford in the past 20 years; i will mention few.Great customers services from the front desk to the sales team and finance as well.There is absolutely no pressure or weird questions asked from the staff on how much money you make per year for example! (Lol it happens to many other dealership) I could go on and on but I will make a long review short but concise.Kennedy Ford is the dealership you want to TRUST when you have to purchase a car new or used (we had positive experience with both departments)

Radhika De Livera

I was buying a car for the first time and Kennedy Ford Oakville made it so easy and comfortable. From the moment I walked in, I felt relaxed and everyone I spoke with were so helpful. Steve, who sold me my car, was great at explaining everything to me and answering all my questions. He went above and beyond to make sure that I felt confident with my purchase and even followed up with me to see how I was enjoying my car! I can’t say enough great things about the Kennedy Ford Oakville team. Thank you for everything. I love my car!

Clare Fisher

I recently had the pleasure of purchasing a new vehicle at Kennedy Ford with the assistance of a very pleasant and helpful salesman, Eric Rummell! Eric was professional, knowledgeable and paid particular attention to all aspects of the sales and delivery transaction. I highly recommend dealing with both Eric and Kennedy Ford. I also had the opportunity of meeting David Nourse, the Dealer Principal, who was appreciative of my business.

silvena hinova

The front desk was great, but the manager and service staff have no idea what they are doing. They returned my truck without adding exhaust fluid (def fluid). I spoke to the manager and he tried to prove that they filled it. The computer showed the same amount as what was in there when I first left my truck. This has happened 3 times and only with this location. The last time I asked for extra fluid they charged me for it (it is supposed to be included in the maintenance package i already paid for). They changed the drain bolt without calling to ask and ended up charging me for it. The truck was dripping oil from the filter on my interlock driveway and i had to tighten the filter by hand (half a turn). I asked them to balance my tires, because after they rotated them there was a vibration while driving and i paid for it. They supposedly fixed it, but my truck still vibrates. I would never recommend/go back to this location.

Ken Manes

Have been going to this dealership for many years, would recommend anyone looking at a new Ford check this place out! Thanks again for the wonderful service and prices!

Lou Toppan

Steve Hartnup was very helpful in my decision to upgrade from a car to a truck and made the transaction to purchase my F150 Limited stress-free. Special thanks to Bob Kanary and Massimo Palmese for helping to negotiate an acceptable deal and arranging the details to get me on the road as promised. Steve was patient with me post sale as I peppered him with texts and phone calls and am thankful for his good attitude. The truck is better than imagined and look forward to travelling with it (post-COVID) and exploiting its capabilities. Well done Kennedy Ford.

Mike Bazona

Excellent place to purchase a vehicle from, the team of Kennedy Ford did great at being welcoming and friendly, I love my new purchase of 2014 Lexus gs350 f sport. Big thanks to Jake for making it happen.

Johan Feesh

A shoutout to my main sales person, Steve Hartnup! Not only did everyone at this dealership make it a very pleasant experience obtaining a new vehicle but they made it very personal. Best dealership experience I have ever had. Strongly recommend anyone go here!

Andrew Blakeley

Great service!

Or D

My recent service was disappointing. Was scheduled for service at 9am for what I was told a 1 hour warranty repair. My car didn’t get pulled in until 10:20am and by the time all was done, it was 11:30. Not very impressed because I arranged my day around the repair and was late for my appointment at 12 noon. I must say that the service advisor Robyn was very helpful and professional. It wasn’t her fault but just very frustrated that I had to wait so long.

Susheel Mohite

I always had very good experience at Kennedy ford. The servicing is good and to the point. I have always returned back with complete satisfaction. I would prefer to stick to brand Ford just to get my car serviced at this service center :-)

Kyle Bent

Amazing service, easy to deal with and talk to about any concerns or question. Made it exciting to purchase a used truck with confidence I was going to be satisfied on day of delivery. Thank you again Arjun and Craig for amazing service!

Zinger

I came to Kennedy Ford to purchase a vehicle . Patrick Corrie was my rep and was absolutely fantastic, he’s my guy now for sure. He understood exactly what I was looking for, he was straight up with me and gave me his professional advice on some of the cars I was looking at. He helped me find the perfect car for me within my budget.

Charlie LoPresti

Great experience with the delivery of my 2018 Ford Explorer. The vehicle is exceptional and I am very pleased with it and the staff at Kennedy, from sales to finance to service. They have earned my trust and five star rating. Thanks to Dylan, Max, Lyndon, and Jerry. I highly recommend this dealership if you are looking at purchasing a Ford.

Geoff Freeman

Really a great experience working with Michael and the team buying our new F-150. We were just about to complete the deal for one truck when we commented that some more of the "I want" upgrades would be nice. Michael found us a Demo that checked all the boxes and we're thrilled to have it in our driveway.

Viktor Sheruda

I recently purchased my Ford F 150 from this dealership. Giving 5 stars to my salesman Arjum. He was very helpful throughout the whole process and even after the purchase. Always picked up the phone and answered all my questions. Unfortunately not the whole experience was 5 stars, couldn't get in touch with the final department for two days and nobody returned my calls or responded to my messages that I left with the reception and on personal voicemail. Ended up not financing with them.

William Demytruk

I just bought a 2018 Ford F-150 Platinum with the assistance of Patrick Corrie. He was very professional and helpful without being aggressive in his sale promotion. The truck was ready for pickup when promised and he had lots of time and patience for showing me all the accessories and features. During a follow up visit he continued to be helpful in solving a minor issue.

tristan kyle

Had a great experience with Aaron who showed me the truck and answered all my questions. Very helpful and made it an easy buying experience. Amanda in financing is a legend and was able to get me multiple options to choose the best fit for my company. Great experience here with great pricing on their inventory.

tammy demaine

Superior service! Brought my SUV in for the first time to have interior/exterior detailed. Looks brand new. Great price - thanks Kennedy Ford!

Aldo Crino

It was a very good service and Stephen Hood was very kind and professional.

Chris Orford

We recently purchased a 2013 Ford Edge SEL AWD from Kennedy Ford. We knew we wanted an Edge, but were firm on getting the features we wanted. To our surprise, Kennedy Ford had the year, mileage, features and most importantly the price we wanted, and it was in our city! We felt confident purchasing a vehicle from a Ford dealership, knowing it would get the intimate care it required. When driving home for the first time, we observed that the rear tires were very noisy - Upon expressing our displeasure, Kennedy Ford promptly booked the vehicle into Service and remedied the issue (wheel bearings) at no charge! We were very impressed with this level of service and desire to ensure we were satisfied with our purchase. We were treated to exceptional customer service from Malek, Kevin and Taylor.

Sean Boak

I bought my used F150 here from Stephen Hood. He was very knowledgeable and went out of his way to ensure that I was comfortable and walk me through the various features of the vehicle. Stephen even followed up about a week later to ensure my expectations were met and that I was happy. I would recommend Kennedy Ford to anyone looking for a new or used vehicle!

Mike Hutchins

Kennedy Ford went out of their way to provide me with an excellent buying experience from start to finish. Would absolutely recommend shopping here!

Paul Upton

Patrick is a great sales representative at Kennedy Ford. I bought a used Ford truck from Patrick and any concerns I had from the test drive were sent to shop and everything was perfect when I picked up the truck. Patrick is very confident in the quality of the vehicles, many people have thought my used truck was new. So make sure to call Patrick if you need a used used car or truck. Thanks Again Patrick!

J Kay

Clayton helped me buy my used F150 very professional and smooth transaction.

Amul Mehta

I was there about 10 months ago and I was treated much much better this time around. There was no issues with the service I was provided and they also complied with my request to deliver the vehicle back before 3PM. Robin was real nice over the phone and very professional at the same time. Well done Kennedy Ford!. (Didn't get the car wash, hence the 4 stars)

Unsal Yagmur

A big thank you to Steve and the Kennedy Ford staff at every point in the process of buying my new car, from start to finish. The process, which started with a test drive, continued with a detailed technical information and price analysis. I was always greeted with a smiling face throughout the process.

Carol McMonagle

I purchased a used car through Kennedy Ford and I had a great experience. Clayton Mackney walked me through every step. Very professional and seamless transaction. Highly recommend him. Love my car!

Rob Viliani

The team at Kennedy Ford, especially Mark Giblin, were fantastic in getting me into my new Ford Explorer ST. For one, the car is unbelievable, a sports car in an SUV body and loaded with every feature imaginable. I had my heart set on it but 2020 supply was running low. Mark and his manager, Bob, tracked down the exact one I wanted. And the whole buying experience was a breeze. My second vehicle from them, won’t be the last. Thanks again Mark!

Maureen Aucoin

My husband and I had a great experience from the time we arrived at Kennedy Ford. Dave helped us to explain the details about leasing vs buying. Stephen Hood was amazing with both of us. Really helped us with choosing a vehicle. Was very patient with explaining and answering all of our questions. Great sales rep and great personality. Bob Kanary & Lindon King helped us understand the details of the lease. Overall a great experience considering we had to make a decision very quickly.

Adnan Man

I had my cmax re-checked. The mechanic was fast enough to identify the problem with the routers. Kennedy ford was kind enough had the routers replaced. Hopefully no more noise will come out of the routers now. Really hopeful that the cmax do not have to see the mechanic shop for about 6 months. The manager/mechanic/reception was really helpful. Thanks once again Kennedy ford for understanding the stress level I had. There you go they keep my car more than I drive. For about a couple of months an annoying noise was coming our of wheels. Took to them they could not identify the problem. Guessed the bearing but sure on tires change. Spent around $1400 on new tires came home the noise is still there. On next visit about a week ago replaced the bearing and noise was gone. They also did the breaks job (spent $1300) during this visit and since that day another noise is coming out of one of the wheel. Such a nuisance I have no time for this. Service is not picking up any of my phones since morning left them 2 messages already. I wish I could remove the only star given by me. I am taking my previous comments back as the situation with regards t0 the delivery of the parts for brand new vehicles is explained to me. Our CMAX-Energi had a small part which was procured in a more than 3 weeks time period.......please expedite the procurement of parts FORD Canada. Can I expect fast service on a $40K vehicle? instead of weeks.....:) I never had any complaints with sales. Dave has always been helpful and knowledgeable. Just started to deal with service, this time I saw customer association and a welcoming service staff. Keep up the good work Devon. I recommend Kennedy ford for any vehicle purchase.

Alix Reynolds

Clayton and Craig were very nice and knowledgeable. They made the whole process go smoothly. I would definitely recommend this dealership!

Ryan Keatings

Just purchased my Mustang through Kennedy Ford. Excellent process through and through. Staff are friendly and knowledgeable, especially the team in Pre-Owned. Definitely worth the trip no matter how far the drive!

Debbie Hadala

I just bought a used car from Kennedy Ford. Everyone was fantastic and tried really hard to get this sale done as fast and easy as possible. Patrick Corrie (my sales rep) was great and returned all my calls or messages almost immediately.

Garrie C

Recently leased a new truck and Arjun was my salesperson, amazing experience! 5/5 I will be back to Kennedy Ford the next time I'm in the market for a vehicle. Great purchase incentives, easy to deal with. Very non pressure sales environment!

joan trahan

Great Service, great product, great customer service and thank you Steve Hartnup.

Jake Gadbois

Alex and the Kennedy Ford team did a great job in helping me with a long time Shelby dream. In these strange times of protocols, their team made the experience safe and comfortable. Alex was available to answer my questions at all hours of the day...truly a client-centric experience! Chuck

David D

If interested in buying a vehicle, I would definitely recommend visiting Kennedy Ford! I was helped by Patrick, an associate who really knows what 'amazing customer service' means! He was exceptional, informative, knowledgeable! From when I walked in to driving off in my new car, I felt confident with my purchase and the place that I bought it from! Patrick was amazing, but I have to say, the whole staff made they're mark too! No pushy sales schemes, no fakery! In fact, the same afternoon, after I drove off, Patrick contacted me with information about my new vehicle that he had come across. He could've been passive and say nothing, but he took the time to contact me, explain and assist me over the phone to make sure that I take full advantage of my new purchase. That's the sign of an amazing Sales Associate who cares about his clients, even after a sale!!!! Will definitely bring my car in for all service work!!! Thanks Patrick!!! And good luck to you and the rest of the staff at Kennedy Ford!!!!

Prashant Chourasiya

I recently purchased my car from Kennedy Ford in Oakville. I met the sales representative Patrick Corrie at the showroom. He showed me the car and explained everything that I needed to know which helped me a lot while making the final decision. In fact I decided right away to go for it. Patrick was really helpful from the moment I arrived at the showroom and help me a lot during the whole buying process. He even got me some discount on the vehicle and took me to bank to complete one formality because I didn't have the car. In finance department, I met Massimo who was really help with all the documentation and made the whole financing really smooth. Everybody was really helpful the showroom and the whole experience was smooth and fast. No waste of time at all. Anyone who is planning visit Kennedy Ford, I would highly recommend to meet Patrick there.

Leah Boutilier

Recently purchased a new 2016 ford focus st at Kennedy Ford. This was my second dealership interaction within 2 years and I loved the whole experienced at Kennedy. Very nice, patient and understanding team. Dave Ferguson was my sales representative and did everything in his power to make sure I was satisfied with my purchasing experience. I would highly recommend anyone to Dave Ferguson and his team at Kennedy Ford. :)

Alberto Bertone

Patrick and his team were incredible to work with. I would recommend Kennedy Ford to family and friends.

Emmanuel Tayi

Great customer service! They went above and beyond to satisfy me.

Chad and Sheryl Kennedy

Searching for a GT350 to upgrade my Mustang game was becoming a challenge until I found one at Kennedy Ford. I reached out to the dealership and connected with Clayton Mackney. Clayton was amazing corresponding with me and making things very easy. Craig Davidson was involved during the deal process and was a great resource for Clayton and myself as we put pen to paper and made things easy for me. Ramona Hand was fabulous to work with for a numbers and accessory perspective, explaining things and working to keep me on budget, fair, not pushy at all and very helpful. This entire process from start to finish was a great experience and a win win! I highly recommend this team, they just get things done! Bob Kanary, it was a pleasure meeting you as well!

Kirsten Mahaffy

Kennedy Ford's customer service exceeded my expectations. They actually fit my car repair needs into my very busy schedule, and not theirs. What other car dealership does that? The total repair bill was well within the quote originally provided. Kennedy Ford was in contact with me continuously through the repair process to ensure that my needs were met. They went above and beyond. When it's time to purchase or lease my next vehicle, I will definitely be contacting Kennedy Ford!!!!

AME Drill

My family moved from other province to Oakville last year. We have 2 cars. One of them is F-150 pick up which was bought from other province. I started to maintain my F-150 from the Spring of 2017. I feel comfortable to your service. And the cost of maintenance is very reasonable comparing to another car made by Toyota. In my last maintenance of my old F-150. There is a spring is rusted. Your people told me it can be changed without any cost because it's still in warranty. This is why I decide to buy Ford again from your shop. Steve gave me good introduction and help during my purchasing the new F-150 here. Max gave me very good price. I'm happy about it. Thanks for you guys.

Darious Naylor

My intial interaction with the salesman (Michael) was exceptional. He was friendly, knowledgeable, and very responsive. I was in the process of moving from the US to Canada, so responsiveness was key to my purchasing decision. I was able to get a an xplan lease for a 2018 explorer with no issue. When I picked up the vehicle, the salesman walked me through all the features and he let me know that the tires were covered as well. That any puncture or damage would be taken care of free of charge with the lease. A couple months later I had a tire failure and I called him to set up the repair or replacement. We were communicating during text message. He texted me later on in the day to tell me that the tires weren’t covered under the xplan lease agreement. I called him to ask him why it wasn’t covered and he told me because it was an xplan agreement. I told him that I only reached out to him for the repair because he had told me it was covered during the walk through when I picked up the vehicle. He said that he didn’t say that it was covered and I just have been mistaken. I told him that there is no way I would have known that this benefit existed if he wouldn’t have told me about it. He continued to deny recollection and said he couldn’t help me. Ultimately I ended up speaking to the manager and he took care of the tire at no charge, but the experience with the salesman didn’t sit well with me. If he would have acknowledged that he misspoke or he shouldn’t have told me what he told me during the walk through because it was an xplan lease, I would have been more understanding..: but instead he went from being customer focused to defensive and accusatory which really bothered me.

Filomena

UPDATE: Spoke to one of the Dealer Principals regarding my issue. He was prompt in getting back to me and was professional. After reviewing my concerns regarding the bumper, he agreed to fix the dent. The Collision Center Manager was very friendly, professional and a pleasure to deal with. The staff in the Collision Center were also great. My issue has now been taken care of. I just wish it hadn't gotten to the point where I had to write a review in order to have my concerns taken seriously. Thank you. (Bought an escape from Kennedy Ford. Upon inspecting the vehicle I missed a HUGE dent on the bumper. My fault. However four days after the purchase I saw the dent. I sent an email to the manager and the sales rep with photos I happened to have taken of the vehicle on the lot the day of the purchase. The pictures clearly showed the dent. The dent should have been disclosed to us. There is no way their service team missed this. If they did, then their inspection team is not experienced. The manager replied saying "vehicles are sold as equipped and if there was a dent that you wanted fixed it would have to be disclosed at the time of sale." They should have disclosed it to us. The sales rep said "the mark on the front of the Escape is simply a part of pre-owned vehicles." I replied informing him it was not a mark but a huge dent and that he should take a look at the photos. He did not reply to that email nor did he reply to a follow up email I sent. Ignoring customers' concerns and not taking responsibility for something they should have disclosed prior to the purchase is really poor customer service. Will never go there again.)

Lake Persaud

I bought the GT 500 from Kennedy Ford. Bob and Michael helped me. What a wonderful set of guys. They handled my purchase with such ease, so wonderful simple and professional that I highly recommend Kennedy Ford and for you guys to ask for Bob or Michael. Very professional.

Frances Clayton

During the 16 years (and 4 cars later) that I have been dealing with Kennedy Ford, I have never had any negative experience whatsoever. From admin, to the service department, to the body shop. The customer service is excellent. Friendly, welcoming and honest. My most recent experience was this week. My thanks go out to everyone involved, especially Mike at the service desk, who, at the end of the day, called me twice (unfortunately I missed both calls) to inform me that he had found some money down the side of a chair where my son had been sitting, while we were waiting for the car. Thank you Mike. Positive experiences are most welcome in these times of madness that surround us. You all deserve 5 stars. Keep up the good work !

Patrick Quesnel

From the beginning I was very adamant about box liners linex. The dealership did do a spray in box liner but not linex, which is what I wanted. Everyother vehicle I looked at came with it for free in the deal linex. Only thing they would give me for free, but miss represented that it would be linex I see spray in box liner I assume they did what I asked but no they went with a cheaper version. Also there were many hiccups along the way and I felt as soon as I have the 500 deposit they lost interest in me and even missed there own deadline they set not me, needed to be done by jan2nd, yet my truck arrive on the 3rd to my house where they left the vehicle near the empty line. So my first drive was to a gas station. If I could have returned the truck I would have because I deserve better customer service for 53000 dollars

Cathy Fowler

Great service from start to finish. Thanks Alex and Amanda for making the whole process easy. I bought my first car from Kennedy Ford 30 years ago and its so nice to see that the great customer service still continues!

Karen Hodson

Vehicle drop-off was a little slow the day I took my car in as I arrived at dinner time - one of the busiest times of the day in the service department. However I was pleasantly surprised that the work was completed on my vehicle ahead of schedule and the price quoted to me at time of drop-off was bang on! I also appreciated that when the vehicle report card was presented to me upon vehicle pickup - the service advisor provided pricing for any future work needed as well as a timeline so I can plan my expenses for the coming months. Overall, a great service experience!

Jean Maucieri

This is the first purchase we made at Kennedy Ford and our sales Associate, Gerardo Diaz, has been extremely helpful with not only providing great customer service at the time of purchase but with his responsiveness with follow up questions.

Stephen Wayland

The Kennedy (used car) Sales (Crain, Ryan and George) and Service personnel (Robyn) were first rate. The car was delivered with a small crack in the windshield, however is was quickly and efficiently replaced. Despite the delivery issue, I was very pleased with my experience.

Peter Lu

I am loyal costumer to Kennedy ford, there was something wrong with Ford escape in ignition system, While i spent more than five hundred dollars in Montreal Ford dealership, but i hadn’t solved, finally i went to my beloved Kennedy ford in my home town, the issue was completely fixed, Thanks Mike and thanks Kennedy ford professional mechanics, yours forever loyal customer

M Tiny

Had an amazing experience. Jake was the best!!

Judy Fyfe

Had s great experience in Dealing with Kennedy Ford. Would recommend them to anyone. I was dealing with Michael H, Very friendly youn man. When I picked up the vehicle, Michael went over everything with me and made sure that I was comfortable with the car. He stated if I had any question to call him personally.

Jeff Wilson

My 2014 Edge had to be towed in with what could have been a slew of issues. A day later I had my vehicle back fixed, nothing over the top, just honest work done well. Was able to eye a couple of the new F150's on the lot... know what I'm looking at next.

Jennifer Krick

Our experience was top notch, from the minute we walked in. Every employee that we seen had a welcoming hello. Very friendly atmosphere. We bought the car we just went to look at. We will for sure be a repeat customer.

JR SC

Actually they deserve 6 stars!!! Arjun, Massimo and Dean were absolutely amazing. They all worked as a great team to help us with our new car. Definitely we will be back and we will be sending every one we know here. Thank you!

Joji Brown

I just got my new 2021 Ford Explorer 2 days ago and had the opportunity to work with Sales Rep Bryan Silva! He is the best ! Supported by their Sales Manager, Bob Kanary with the beautiful Finance Director Amanda and other team members along the side . Kennedy Ford Sales Team Oakville team is the best in town! I had a pleasureable expérience while I was looking for my vehicle with à very short time at à given circumstances. Thank you everyone for your expertise and professionnalism. Great services!!! Mabuhay! Bravo!

Heather Brownsdon

This is my 3rd car leased from Kennedy Ford. I’ve always had a great experience and all staff are so professional and helpful. This time I dealt with Alex Vega and she was the best. She was very responsive to my questions and concerns, accommodated my schedule, and spent the time to help orientate me to all the features my new car offered. I never felt pressured and appreciated her expertise and advice. She has followed up with me a few times to ensure I’m totally satisfied. I’m a loyal customer and would highly recommend Alex. Thanks again Kennedy Ford!

Misti Pain

Everyone at this Ford location was friendly and cheerful. They loved my little frenchie that I bring everywhere with me. Michael Hood took the time to explain all of the new features and helped me pick out exactly what I was looking for for the best deal without any pressure. Top notch service!

Johnathan Urishi

I had a great experience with Kennedy Ford on Wednesday at 6 pm . I was warmly welcomed by the evening front-desk and had a great conversation with her while waiting for a sales rep for a test drive. (the sales rep took a while). Nonetheless, I had a great time and will be coming back soon to purchase a vehicle with Kennedy Ford for their great service.

Cara Mazur

My husband and I have been to multiple dealerships and were immediately welcomed and felt comfortable at Kennedy Ford. We worked with Aaron, who was very knowledgeable about looking into a F150. Aaron and Bob worked with our budget to help us get our new F150. We’ve never had such a great experience and recommend them to anyone. If anyone is looking for excellence, this is your place!

Volodymyr Palagniuk

I’m very disappointed! I talked to Sales Rep Arjun almost everyday last week about this exact car, scheduled a drive test for this Saturday, and yesterday, on Thursday, I accidentally found out that the price was changed, and the Sales Rep says that nothing he can do about this. Seems like they want to catch you with a good price but later make it the same as in all other Ford dealerships.

Sarah Davis

Our experience with Kennedy Ford was very positive. We were helped by Stephen, he was organized, knowledgeable and respectful of our budget. We definitely plan on doing business again with this dealership in the future!

Zina Al-Mdallal

I would like to extend my appreciation to Kennedy Ford dealership in Oakville, everyone there was experienced and Knowledgeable. I had the pleasure of dealing with Matt from Sales and Amanda from financing, they both did outstanding work for us. We are one happy family for our newest purchase Mustang Mach-E 2021. Thank you for all your work :) much love and God Bless. ZINA AND Firas

ryan weech

Stephen Hood and staff, Very happy with the customer service at Kennedy Ford. They took care of everything for me both before and after i purchased my vehicle.

Philippe Antunes

I have purchased two vehicles and have recommended friends that have not only purchased one but have repeat purchases. Excellent service. Michael Wood the salesman and David Nourse offer a great personalised service and deliver on what they say. If you are looking to purchase a Ford, I would strongly recommend going to Kennedy Ford.

jack verrips

I have recently purchased a ford F 150 from this dealership. My Sales person was Arjun Goraya and he searched to find the vehicle that I was looking for and was successful even though it was hard. Would recommend him to any one looking for great service

Laura Di Gennaro

I purchased a Ford Edge from Kennedy Ford. I received excellent customer service from this dealership. My sales person Stephen Hood took time to find me a vehicle that would suit my needs. He took the time to explain the features of the vehicle prior to purchase and when I picked the vehicle up from the dealership. Kennedy Ford was able to locate me the vehicle very quickly and there was no delay in having the Edge ready for me to take home as my own. I want to thank Massimo who also provided excellent customer service to me with the financing and to Bob who helped with the purchase. Thank Kennedy Ford for your amazing help. It is evident that you care about your customers. I would recommend everyone to come your way to buy their next car or truck.

Mike Dedic

Had Arjun, Craig and Massimo helping me out on a car purchase. Very nice people. Went through everything I needed to know, everything was on time and perfect. Thank you so much guys, looking forward to the next purchase :)

Michele Danaher

I took my car in because the check engine light kept coming on and Kennedy Ford was awesome. They gave me a rental because my car is only 1 year old and had it all fixed and ready to go by end of the business day. I definitely will be back for future service on my 2017 Ford Escape. The girl on the front counter was so nice and friendly and lovely, great hours too I will be back for sure!!!!

Chris McRae

We had the pleasure of dealing with David Nourse, Bob Kanary, Dave Ferguson. The Kennedy Team were authentic, polite, needs focused, respectful, generous and patient. We've dealt with numerous automotive dealers over the years, and our experience with Kennedy tops our list! I highly recommend the people at Kennedy Ford! Check them out and you'll see what I mean!

Josie Germano

I visited at Kennedy Ford twice this past week in my search for a new SUV. Craig Davidson was exceptional in providing immediate attention, a friendly welcome, expertise in product info, repeated test-drives with thorough coverage of all of my questions/concerns, and timely follow-up on my visits. Thank you for making this complex, and often confusing, industry more navigable!

Gee Guy

I really appreciate the level of service I received this week from everyone, Bob, Dave, Massimo and my sales rep Michael Ho... Michael Ho... is very knowledgeable and is an excellent listener. He heard what I wanted and built a package that was just RIGHT for me. Thank you!!! The entire process was seamless. I am a very happy customer. I drove away in my new “ride” within 24 hours. ????????????

Gerry Parrott

Bought a 2021 F150. No sales pressure tactics. Reasonably knowledgeable about the product. Kept me apprised of order status. I have since bought two more F150s for my business.

John DAmico

The team at Kennedy Ford were a pleasure to deal with, Bob ,Michael and Stephen were all great to work with throughout the buying process. All our questions were answered without any sales pressure. Would definitely recommend to anyone considering a Ford product.

Yara Shahzadeh

My husband and I have never dealt with a more professional and courteous staff such as the wonderful team at Kennedy Ford. Sales team was courteous attentive and the process of leasing our Ford Explorer was beyond exceptional. We will definitely be recommending this dealership to all our friends and acquaintances.

Kafur Farrell

Aaron Grant at Kennedy Ford has served us in such a professional way. He understood our needs and delivered. He would call and make sure that if there was anything that we needed he would accommodate us. The vehicle arrived and there was no delay. He went through all the aspects and options of the vehicle so that we knew most before we drove off. He even contacted us afterwards. Aaron is more than just a salesperson. He wants his clients to be very happy and he cares deeply about our satisfaction of our new vehicle. I would do this again with Aaron at Kennedy Ford.

John Rudd

We were in the market for a tow vehicle for our new travel trailer and were considering the F150. The people at Kennedy were all very helpful and patient with us thouroughout the process from our initial investigation to the detailed walk though before driving our purchase home. Michael in particular was excellent in understanding and matching a vehicle to our needs. He was very knowledgeable and pleasant to work with.

Mark R

Purchased truck from pre-owned Kennedy Ford, where I dealt directly with Arjun and Craig as well as Ramona (finance). Arjun and Craig went above and beyond any expectation of buying a vehicle. All of my concerns with the truck before delivery were taken care of extensively and efficently. 5/5 for customer service and overall satisfaction with vehicle.

denise herbert

This time purchasing a vehicle from Kennedy Ford has been just the same as any other time I have dealt with your dealership. The service was excellent. Steve and Bob were attentive, friendly and very professional. They went above and beyond my expectations too make sure I was completely satisfied with my purchase. Thank you

GREG REID

I bought my 2021 Ford ranger at Kennedy Ford. This was my first new vehicle ever. I had always only had vehicles I could afford in the past( used) Everyone at Kennedy Ford made the experience so easy and comfortable. They helped find the exact truck I was looking for with no pressure to get into something I wasn’t wanting. Thanks guys.

Sandra Pellerin - Central Board Office (0001)

We had a wonderful experience at Kennedy Ford. From the first night we entered the dealership to the day we picked up our car, Steve and the staff were always very welcoming, courteous and helpful. We highly recommend this dealership if you are looking for a new Ford vehicle.

Fauwad Khan

I had a very positive experience with Kennedy Ford while searching for a vehicle. Gerardo Diaz (sales consultant) was constantly engaged after the online query to provide a fast deal. Highly recommended.

Corey Foster

Amazing experience. Purchased my second mustang from Kennedy. Great people and very knowledgeable and helpful. Mike and Gerardo were amazing. Would buy many more cars from them.

Tania Haldar

I have had nothing short of an amazing experience while shopping for my car at Kennedy Ford- right from my sales rep to the people who took charge of cleaning the car so very well for delivery.... The first day I went in almost certain I wanted an SUV just like the one displayed on their online ad, but what sealed the deal was the relaxed atmosphere at the dealership. I've been to a few before this and my experience ranged from over zealous salesmen to an air of complete nonchalance. However at Kennedy Ford I found a perfect balance where I could think freely without any pressure and decide - all thanks to my product specialist, Steve Hartnup who allowed me just the space, honesty, professionalism and genuine opinion I needed. The icing on the cake was their finance director who showed me the option of monthly payments with an amazing interest rate- all this after I had gone in fully prepared to pay upfront for my car. Their suggestion has definitely helped me in not blocking a whole lot of my money in one go, and for that I am truly thankful. Once again, thank you Steve, thank you Kennedy Ford! I am absolutely loving being the proud owner of a beautiful Ford Explorer that drives like a dream!

George Jeffrey

This family owned dealership gets it! They have a culture of caring for their customers. Great experience dealing with these folks. Lifetime value understood.

wang ss

This is our first purchase we made at Kennedy Ford and our sales Steve Hartnup has been extremely helpful with our purchase of 2021 F150 Raptor. We are impressed with his professional accomplishment and great customer service. Highly recommended Kennedy Ford and our amazing sales Steve Hartnup!

Diane Goulet

I would like to thank Matt Makino for a job well done. He was very helpful with the sale of my new 2021 Ford Edge. He was very polite and will be a great asset to Kennedy Ford. I understand he is a new employee, but he was very knowledgeable for the short time he’s been with Kennedy Ford. He did his homework. I’ve been a loyal Kennedy Ford customer for many years. Why switch! Kennedy Ford has been great every time. Thank you!

Wilmar Hurtado

The best Dealership you can ever go to! I received excellent customer service from everyone, I brought my first used car with them, they are helpful and informative, They help me to find what I wanted. I can't be happier with my purchases at Kennedy Ford

thomas harbour

My experience with this dealership was wonderful. Their entire staff made my purchase of my Bronco unforgettable. I cant give enough credit to Matt Makino, he was an absolute difference maker as he was so relatable, helpful and amplified my amazing experience. If it werent for him this process would have been far more stressful and i doubt the end result would have been so successful without him. Love my new ride and loved my wonderful experience.

Megan Laverty

I have been dealing with kennedy ford for over 25 years now they have great customer service and make buying a new vehicle easy..Bob kanary and Gerardo Diaz are great to deal with .I recommend buying a vehicle from. Them. Megan

rwradrick

We were out browsing for a new truck and at kennedy ford where we met up with one of the best sales person around. Patrick was awesome - He was able to answere all of our questions and some times two or three times. His professionalism and patience is outstanding while making our experience fun and relaxing - Patrick's sence of humour along with his extensive knowledge of the history and current vehichles is awsome. I will recommend Patrick to anyone who is looking for a great experience with buying a new car or truck. Thanks again Patrick

Luis Pedro

Clayton our sales rep was friendly and knowledgeable. The vehicle was fairly priced and we wasted no time in completing our transaction. Massimo (financing mgr) was thorough In explaining financing options and warranty options. Great experience and highly recommended.

Tracy Hanson

My husband and I recently leased a new Ford Escape on the weekend . We had a great experience at this dealership. Craig Davidson and Dave Ferguson were excellent to deal with. Very accommodating. I would recommend this dealership to any of my friends or family.

Cary Macmillan

Great experience purchasing my new F150 at Kennedy Ford. A special thanks to salesman Patrick Corrie for his knowledge and doing the little things that make buying a new vehicle alot less stressful!! Thank you!!

Rorry MacDonald

I haven't lived in this city for too many years. Part of my decision for choosing this dealership for my new automobile purchase was the great star ratings I found here. I'm very happy with selecting them! The staff is very friendly, helpful and go above and beyond to ensure that you're a satisfied customer. Ford builds the best products and Kennedy Ford has the best team to provide you with service for your vehicle. Thanks

Wilson Lagoa

I was not impressed since the car had been into Kennedy Ford two weeks before for a recall. While there the technicians found a broken spring and the front brakes needed replacement. I asked them to go ahead with the repairs. Shortly after I got home the brakes were noisy with a grinding noise. I took the car in again and they informed me that the rear brakes were disintegrating and a caliper was seized. This is interesting because just two weeks before they reported them as fine. When questioned about this they explained that they only measure wear on the rotor and pads. So in other words no real inspection of the braking system for caliper operation or actual visual condition of the pads. Then my front door handle mysteriously got broken and they wanted to charge me for it. After some disagreements as to the cause of this broken handle; they fixed at no cost. I have bought two cars at Kennedy Ford and have been very happy with their service department and customer service. They are very friendly and I sincerely hope that this is an isolated situation.

Allyson Straus

Bought a new Raptor from Kennedy Ford last week. Everyone was excellent to deal with and the customer service was far above my expectations! The Raptor is pretty sweet too!

Bryon Wyse

I bought a used car from Ryan and couldn't ask for better service He made sure I knew everything about it before he left it with me and even delivered it on the wknd!! It was about a 50 km. drive for him, but there was no complaint, just a wonderful experience. I would recommend Kennedy Ford to anyone, and would advise them to ask for Ryan.

Stephen Matassa

Thanks Mark, for the excellent service. We purchased a brand New Ford Transit Connect and the entire sales process was smooth, quick and easy. Mark took great care of us and we will be back for more vehicles in the future. Thanks again!

Adam Baldassrra

Great service from Clayton, purchasing the Vehicle was made easy and Vehicle I purchased has been a pleasure to drive.

Kevin Levi

Great service, and very convenient. They do what they say they are going to do, and call before doing any potential additional work. The shuttle to the GO station is a big plus. Would highly recommend over Oakland.

Larry Parker

Great sales experience purchasing a new Escape. Stephen Hood was very courteous, not pushy. He allowed us to take our time in making a decision. He took his time and showed us many options. He listened to our preferences and in the end found us a vehicle we wanted at a fair price.

Brad Morton

Traveled from Kingston to look @ our new explorer. From the moment we entered the lot the team was very friendly and professional. Arjun was very knowledgeable regarding the vehicle we were interested in. Arjun along with Craig and Massimo took the the time to explain all the details regarding the purchase.The team worked extremely hard to have the vehicle ready to have us on the road as soon as possible. We highly recommend Kennedy Ford and the sales team ! Brad & Sharon Morton

Josh Oakley

Took my truck in for a oil service yesterday at Kennedy. And on my way back home from work at night while driving on the highway a loud noise and scrapping sound started from underneath me. pretty scared, I pull off the highway and Stop into a gas station and look under the truck and the skid plate was only holding on by the 2 back bolts scrapping along the asphalt. Thankfully I had tools with me to detach it and make my way home. The next day I take it in to get it resolved and I am missing work to sort this out and tell Kennedy's service the issue. They said they would replace the skid plate no problem. I had asked for a refund for the oil service. I didn't think it unreasonable since they screwed up and I had to take time off work. A man named Dan came and said they wouldn't refund the oil service there's nothing he can do. I didn't have time and didn't want to have a angry argument. So went on my way to work. I am very disappointed in their lack of responsibility for their work. I have always taken my truck there for service since I purchased my truck from them but after the skid plate is put back I'll no longer get it serviced there.

Christine Yardley

I love my new Ford Explorer. And Kennedy Ford always go the extra mile to make each experience a great one. They leave other dealerships in the dust.

Bruno Chapinotti

I was looking for SVT dealer who was passionate about performance cars,i couldn't be in a more certain place than Kennedy Ford. Purchasing my Shelby with Mr Mark Giblin was one of the best experiences i have had in 20 years as a Ford client, that's why i'm giving a five star. I also cannot forget the hard work from Mr Massimo ( Financial) to get the best financing. Very friendly dealer, great conversation about cars with Mike & Clayton. If you are looking for a professional people and great customer service to purchase Ford products, Kennedy Ford is the right place for you. Thank you Kennedy Ford Team for the hard work........

Karen NAnninga

Very good experience buying a used Edge ST from Steven Hartnup. I liked all the staff there that we dealt with. Never felt under pressure and they were most helpful. Now I am enjoying the drive. This is the third Edge we have bought and we love the SUV.

paul beregi

I’ve been dealing with Kennedy Ford for over 8 yrs and can say I’ve never a had a better experience when leasing my vehicles . David and his great team pay attention to the details and make sure everything goes smoothly. I highly recommend Kennedy Ford and refer people to them whenever I can.

Alan Rowntree

Great customer service by all staff!

Gerald Neilson

I am a senior citizen and I could not have asked for more. Everyone was courteous and professional and very Patient and explained everything very well. I will not hesitate at recommending Kennedy Ford to all my friends and relatives.

Mario Caetano

I had a great purchase experience. However, two days into driving my new vehicle the engine light came on. This was rather upsetting but the service dept. did a fabulous job correcting the issue. My client experience has been great so far. Keep it up.

Wayne Hong

Bought a 2016 pre-owned Mustang from Ryan, best customer service I've experienced from all the dealerships I've been to (about 6 others). He will answer all your questions with detail, haste & you can tell he really cares about the customer experience. I live in North York, but will definitely be going back to Oakville just to buy my next vehicle from Ryan in the future.

Alvaro israel Munoz padilla

excellent attention and super fast procedures thanks Gerardo Diaz

F&Y Buying

I was buying an used car from here. Patrick and Massimo were helping me to process the purchasing (pricing/test driving/financing/documents). They are really nice guys. Highly recommend

William Mason

Great experience with Kennedy Ford on my new F150 purchase. This is my third purchase from them and they have always been professional. They listen to your needs and help to find the right vehicle and options for you. Also helpful with the trade in. Sales team and management were great.

Ray P

Update: The general manager Andre reached out to me and I was thoroughly impressed. Thank you for taking the time to contact me and address my concerns Kennedy Ford. Your understanding and professionalism is appreciated and I am very pleased my issues are being looked at so we can rectify them. The customer service has been fast and amazing in the last few days since bringing this up. If you are having issues you can count on Andre and the team at Kennedy to help you out! Thank you!! Couldn't be more disappointed. Not only did I pay for the extended warranty, but I had two issues with my car which they tried to fix multiple times and couldn't during the warranty, when the warranty ran out their service manager said they couldn't fix the issue anymore as the warranty ended and I would have to pay out of pocket. Makes me wonder if they even cared in the first place with my issues. Do not opt in for any warranty! Not worth it. I was told they have well trained professionals working on my vehicle however they couldn't even fix my issues and somehow make it out to be the consumers problem.

Jo Marino

Thank you Kennedy Ford for exceptional service: not once, not twice, not 3 times, but for the 4th time! Kennedy Ford has been taking amazing care of us for over 5 years. Our sales rep Steve has offered exemplary service as we have purchased our last 4 cars with him. He is always professional, and an absolute pleasure to deal with. Steve is a true class act with great communication as he always kept us informed with what was happening with the purchase of our new 2020 Mustang GT. The whole team at Kennedy Ford has helped us with a super fast purchase, even with the difficult times during the Covid-19 crisis. We want to thank Steve, and Massimo (in finance) who both made our purchase so easy. Massimo also went the extra mile to accommodate our needs and was super knowledgeable and helpful. We truly recommend Kennedy Ford to all of our friends and family. We will definitely be back again. Thanks to the wonderful management and the whole Kennedy Ford family who have all made our 4th purchase so quick and easy. Great job Kennedy Ford... we LOVE our new Mustang!

Michelle Nieroda

I had excellent customer service from San Behnam. He was very kind and offered alot of information to my many questions and helped walk me through the process. Will be coming back!

Bullylover Bullylover

We are from Mississauga and were looking to purchase a Ford truck. We went to a few locations in the Mississauga area, but didn't get the warm inviting feeling from the staff. Two of the locations we went to weren't the best, we felt like we were *Just a number!*, however the worst one was Erinwood Ford. The staff was very pushy and rude; the manager wasn’t much better. When we mentioned that we wanted to trade in our vehicle, the rudeness continued. There wasn’t anything nice they said about our trade in. Acted like we were trading in a piece of crap (not the case at all). We walked away in disbelief. After speaking to many of our friends and family and co-workers I was redirected to Kennedy Ford. We were very skeptical about going into another Ford dealership, but we valued their opinions and trusted that they wouldn’t send us to another place to be fed to the lions once again. From the moment we walked into the dealership we were greatly surprised. Walking into Kennedy Ford was definitely an eye opening experience. When you are making such an important decision/purchase, you should feel like your opinion is valued, you should not feel bullied. From the moment we approached the front door we were greeted by a friendly face, a smile and a welcoming “Hello”. We walked into the dealership and the front receptionist was so polite and courteous. We felt like a million bucks, like we were important maybe even special; but hey we are important and special people – everyone is important and special. Kennedy Ford treats each and every person who walks into their doors like a real person, like we matter, no matter what you look like or what’s in your bank account. They are not pushy at all and are most considerate and accommodating. My husband and I are the type of people who know what we want before we go shopping for it. We went for a test drive and within minutes we were signing the contract for a gorgeous F150 XLT Sport 4x4 – because WE chose to purchase the truck – not because we were bullied. I want to say a HUGE thank you to Bob Kanary and Taylor Smith. You made our visit so warm and inviting, our purchase so calm and easy. Even 1 year after our purchase they still remembered us!! Our purchase was so memorable, when I found out my friends truck broke down and he was in the market for a new truck I reminded him of our horror stories and suggested he take a trip to Kennedy Ford to talk to Bob and Taylor. Well, just got off the phone with him and guess what…..he just purchased a beautiful F150. He cannot stop talking about the professionalism, the warm and inviting feeling he too felt at Kennedy. Word of mouth goes a long way. Thank you Kennedy Ford!!

Sean

I rarely write reviews, but in this case I am making an exception. If you’re looking for a new vehicle, I highly recommend a visit to Kennedy Ford in Oakville. I arrived at Kennedy Ford having done my research on the 2020 F-150. I knew what I wanted in terms of vehicle and price ... and what I didn’t want. I was very impressed with how my sales consultant, Stephen Hood, and his team, took care to listen and respond to my interests in a meaningful and timely manner. Stephen in particular was knowledgeable about the vehicle and worked with his team to answer all of my financial questions. They did what they promised and built trust in the process. I really appreciate that the Kennedy team was able to read their customer - a refreshing change from some other dealerships I had visited. In my opinion, this is a formula that works - I’m driving a fantastic new Ford F-150 and I am happy to go back to the Kennedy Ford team for any follow up or future vehicle needs. Sean, Burlington, ON

chris neall

This was the first time I've purchased a vehicle from Kennedy Ford but it won't be the last! From Stephen Hood my sales rep, through the entire team I dealt with, including ownership, my experience was fantastic. People make the difference and they were terrific. The bonus is that I LOVE my Mach-E too!!

Adam Vassos

I bought a pre-owned Ford F-150 for Clayton Mackney and Craig Davidson the service I received was AMAZING, not only did they listen to my wants and needs but managed to sell me the perfect truck I would highly recommend them

Mark Gowan

We had a wonderful experience, I had email about a Ford Edge but I got a reply back very quickly that the Edge I was asking about had just sold. Ryan our Salesman inquired about what options I was looking for and my budget. A few weeks later, Ryan called me to let me know he had found me the perfect Edge in our budget. We went in to see it the very next day and purchased it on the spot. We got an outstanding price and amazing service. We will definitely go back to Kennedy when we are looking for another vehicle.

Alice Mifsud

We actually bought a used Subaru from Andrew at Kennedy ford. He was very pleasant and professional. Andrew made sure that we were comfortable with the car before we left the lot. I would recommend Andrew and Kennedy Ford to anyone. Job well done. Thank-you.

June Wiltse

This has been our first experience dealing with Kennedy Ford and we couldn't be more pleased. Our sales associate, Patrick Corrie has gone above and beyond, explaining all the details of our new vehicle, and patiently answering any questions we've had. He's been extremely helpful. Thank you so much Patrick. We absolutely love our 2021 Explorer SE, and are so enjoying driving it. We're looking forward to many nice trips in the future. We'd also like to thank Bob and Miranda at Kennedy Ford for their help as well. It has been a pleasure dealing with you. Miranda wears awesome shoes!!!

Jeff Blackwell

Great attention, information and follow-up communication from Gerardo Diaz - answered all my questions (even the goofy ones about the technology in my new truck) Very happy with the experience - Love the Ford 150 XLT 4X4 with all the bells and whistles. Gerardo is a great representative for Kennedy Ford and Ford Canada

MV P

I just recently bought a truck from Kennedy Ford and the experience was great. Steve Hartnup sold me the truck and he was amazing to work with. If you are looking for a Ford, go to Kennedy Ford and connect with Steve.

Dmiitry Belomestnov

This was the first time I dealt with Ford. I was looking for a pickup truck, traveled to many dealers and everywhere I was offered conditions that were unacceptable for me and my business until I went to Kenedy Ford Oakville. From the very beginning, the attitude was professional and friendly. I asked to find a deal that suited me in all aspects. Special thanks to the seller Gerardo Dias. Would highly recommend Kenedy Ford Oakville. Thanks to all the employees.

victoria leist

I was over the moon pleased with the service that both Dean and Michael provided. They both made me feel like a valued customer and the entire transaction was seamless. They confirmed everything for me in advance and all i had to do was show up and they took care of all the details. Their personal attention and attention to detail was above and beyond anything i had every experienced before. I will definitely be buying future vehicles from this dealership and i recommend it to anyone looking for a vehicle. They will take exceptional care of you!!

DA

Absolutely horrible service, would rate this zero stars if I could. We brought our car in for a major service and were told there were no issues or concerns. 12,000km and 8 months later we take the car to another dealer closer to where we recently moved for some minor maintenance are informed the rear breaks are completely shot, the spark plugs (still original) are WELL above the recommended replacement threshold and causing misfires in the engine, the transmission fluid appears to not have been replaced in quite some time and so on. All of this conveniently happening within the 8,000km remaining on our warranty and without so much as a warning from the service department that we should monitor these issues. The issues were so numerous, the other dealer did not believe this could have been missed, and recommended we go back to see if any service was actually performed. After several days of back and forth, they took the stance that they had done what they needed to and we were on the hook for these issues. Maybe they did, maybe they didn't, but in any case, it has become abundantly clear that there are other dealers in the area who show far more attention to detail and concern for vehicle and customer safety. I know where I will be taking my business moving forward.

Julia Milewski

Steve is very patient and knowledgeable, it was a wonderful experience. Lindon was very helpful with the issues we had for the finances. Loving the new F150

Paul dowsett

Thoroughly a stress free experience. We were shown options from the New Ranger to the F150 V8. We decided on the 2021 Ford F-150 2.7L V6 for pulling our Rpod trailer. Thanks to Gerardo and Amanda ????.

Sad Kow

Poor customer service

Terry Cavallin

Purchased an older vehicle in excellent condition Impressed on parts that were changed during vehicle inspection Had one concern in Engine which Gerardo took care of without me asking Vehicle looked like had fresh Wax on body

Mike Pan

Fantastic client care service. I was served well by Patrick & his manager. Highly recommended place to buy new or used vehicle.

Dom D'Alessandro

Great Service, Great Staff, Great Products!!! My wife and I dropped in to visit our salesman about a new car, and found out he was no longer with Kennedy Ford. David Ferguson stepped in and helped us out. He did a great job telling us about the features and how they worked. He represented us well in the deal and was super friendly. Dave was on vacation when we picked up our new truck, but made sure his colleague Steve was available to go over everything on the delivery day. This has been our second experience purchasing a car at Kennedy Ford, and would recommend it to our friends and family. Our experience with the service department has also always been great. Fast, friendly, and reliable. Thanks to all!! Enjoying the new truck.

ERNIE PIKE

Kennedy Ford has a special knack for hiring the right people for a specific job and Mark Giblin in sales is an outstanding member of this Allstar team.

JP Pareta

The sales, financing, and management team have done nothing but try to make every bit of the car buying experience as easy as possible. I recommend this dealership to anyone without any reservation. I would like to thank Stephen, Massimo, and Bob especially for all of their efforts throughout the car buying process.

Debbie McMurdy

Last month, I purchased a pre-owned vehicle from your dealership and I wanted to take a moment to tell you about my experience. I started searching your website and asked a few questions to your on-line chat. Steve Hartnup was very quick to reach out to me following this inquiry. I was very impressed and thankful for the services that Steve provided to me. He was able to provide a lot of information on the vehicles I was considering and answer all my questions. Steve is super nice, very knowledgeable and professional and I felt very comfortable with the vehicle I decided to purchase. It was unfortunate that Steve was not available when I picked up my truck as I would have like to personally thank him. I was however, in very good hands with Patrick Corrie. Patrick was also very professional and provided an excellent over view the truck, pointing out so many features that I didn’t know the vehicle had. I am very appreciative of the excellent level of service from Steve and Patrick. They certainly are an asset to your dealership.

Michael Berardo

Brought my F150 into Kennedy Ford for servicing today, It was my very first time coming into the dealership. Was incredibly impressed with not only with the appearance of the dealership, but also their strict measures to protect everyone and follow Covid protocol and most of all the service I received from the Service department. Jim in service was excellent, from his first initial call to arrange the appointment for me to the time I arrived. Jim took time to explain exactly how my service plan worked and how I can best take full advantage of the plan. I was also having an issue with my horn, to which Jim sourced the required part nearby and had it installed while I waited. He felt doing it this way would save me a second trip into the dealership and for this I am extremely grateful to him. All in all great experience!!! Thank you Andre and Jim. To the team at Kennedy Ford, keep up the great work. Michael

Daniel Paquette

We had a great experience at Kennedy Ford. The friendly and courteous staff made us feel welcome. They were not pushy and let us take our time in making a desicion on our purchase. I would definitely recommend this dealer to anyone in the market for a vehicle.

Tara Seeber

On Sunday, July 3rd, I was on my way to run an errand when the tire pressure warning light came on. I looked at the right rear tire and it really didn't seem any different from the other 3. So I carried on with my errand, went into the store and 15 mins. later the tire was flat!! I call Ford Road Assistance and they were able to dispatch a service truck. They arrived within 15-20 minutes of my call and were able to put my spare tire on. The next day, late afternoon, I left the flat tire with Service. They were able to determine that I had picked up a nail plus the tire had a small puncture. On Tuesday morning Mary Ann Kennedy, Service Advisor, called their tire supplier and my new tire arrived early afternoon. Mary Ann called me early morning to let me know that a new tire was ordered & it would be there that same day. She called again as soon as the tire came in and told me to drop by, at my convenience, to have the tire installed. This is only the second time I have dealt with the Service Department as my Explorer is new. The first time was for my first service in June. I find the Service Advisors are a pleasure to deal with and are very knowledgeable. If you have a Ford and live in Oakville, I would highly recommend you check out Kennedy Ford!

Robert Smart

It was a pleasure dealing with the staff at Kennedy Ford. Stephen Hood was very informative and deligent during the time I spent deciding which truck I wanted. He then worked very hard to locate a truck that met my needs. He was always very courteous and polite and I would recommend him to anyone looking to buy a new vehicle. Thank You

Kathy Douglas

Saw the vehicle online. Called and went down for a look with Salesperson, Stephen Hood. Great guy/ Found him personable and honest. Bought the vehicle the next day and I must say the service all around was perfect.

Kim Owen

I have had an amazing experience with Kennedy Ford. I purchased the new Bronco and absolutely love it. It is better then I had imagined it. Gerardo was my salesman and he was amazing throughout the whole process. There whole team at Kennedy Ford are amazing. Thank you to the whole team, Gerardo-Salesman, Andre - Gerald Manager, Bob -Sales Manager and Amanda- Finance Director. If you are looking for a new or used vehicle I highly recommend going Kennedy Ford they are the best!! Kim

Suzanne Martin

On Saturday, August 7 I was travelling from home to Toronto to see a Blue Jays game when I suddenly had a flat tire. I exited off the QEW and turned into the Kennedy Ford dealership in the pouring rain. It was just after 3 o’clock and although the dealership was closing at 4, Lori-Ann and Kenneth took exemplary care of me by attempting to locate a tire place in the area to replace my tire, calling CAA and taking off the tire and replacing it with the spare. I cannot express enough gratitude for the assistance I received from your employees, all at no cost. It gives me faith in mankind and I will definitely consider a Ford product for my next purchase. Thank you!