Reviews of Hamilton Hyundai (Car Concessionaire)

Little Spider

Excellent service by Chandler from ( Parkdale)Hamilton Hyundai. Very pleased with purchase! Thank you!

Lynda Patrick

We have just drove home our brand new Santa Fe Sport! Our experience at Parkdale Hyundai was absolutely amazing. The warmth and the "we already know you feeling" was fantastic! This is our second vehicle from them! Happy happy happy! Go in, take a look around. .....you won't be disappointed. ????????

Brandi Bolus

Absolutely outstanding experience! This is the 3rd vehicle that I have purchased from this dealership and I can not rave enough about them! From Charlie Tuna who hooked me up with a beautiful deal to Lucy Carpenter who made the entire transaction flawless! The care and compassion that the entire team took while handling my purchase is phenomenal. I have already recommended Hamilton Hyundai to a coworker for her upcoming purchase. Need a vehicle and want a team that truly cares about your experience, see Lucy and Charlie cause I will forever be grateful to them!

Wade Houzeif

Great shop always getting the job done amazing customer service Sumir was friendly and he did a good job helping me getting the 2021 Elantra.this is a good place to do business

Mohit Keshari

I bought Hyundai Santafee Sports Ltd. Ashhar Malik is the person who helped me to buy this SUV. He was New to this job still tried his best to help me know more and more about the vehicle. Things that I liked:- 1. They removed the spots inside the car which they promised they Will. 2. They offered me good financing assistance. 3. Timely delivery of car. 4. They gave me 4 winter tires with rims which was not part of the deal. Thanks to SUNNY - Sales Manager. Things I did not like: 1. They did not do proper detailing of the car which they promised. 2. The front right side door is not opening smoothly. Now I have to go and get it fixed at some other delearship. Since Hamilton is far. 3. The Wipers blades are not working.

Kenzie c

Awesome group of people Super helpful and accommodating

Omar ON, Canada

I had problems with squeaking noises from my trunk area. I mentioned it to another dealership and they promptly refused to help because I have aftermarket seat covers and accessories in my vehicle. I brought my vehicle to Hamilton Hyundai and mentioned the issue and they immediately fixed the problem free of charge. It was simply plastic caught between seat and frame. I now service my vehicle exclusively at Hamilton Hyundai.

OLJA

i just want to give a huge thank you to Charles for getting me the Ioniq! Despite other dealerships saying there were none available and giving zero options, Charles immediately said they could get me one and they did. Charles was super helpful and really took the time to walk me through the entire process of getting the car and explained all the features of what I was getting. I also really appreciate that I could easily reach him at any time if i had any questions/ concerns. You can tell he's really passionate about his job, and I'm so happy I chose Hamilton Hyundai for my first car. Also I love my new Ioniq! :)

Maiedah C

I had an extremely pleasant experience at Hyundai with David Frame. He was very helpful and informative which helped my mom & I trade in our vehicle at the best price. He showed us the features of the new car, was very patient, and not pushy at all! He was understanding with regards to our budget & was more than willing to go above & beyond to ensure we had a great experience at Hyundai. Thank you so much David, we appreciate all your help! Definitely recommend Hyundai with their phenomenal customer service!

Benjamin Grim

Looks like a good dealership. Sales guy was pleasant. Didn't have the product I am looking for. Heard good things.

Emily Hadady

I visited this location yesterday looking for a used vehicle and mine was deemed unsafe to drive. I’m a single mother and on a fixed income. Craig was so wonderful that instead of sending me home in a used vehicle, he ended up using magic with the numbers and sent me home in a brand new Elantra. I had never leased a vehicle before so Craig and Diane took their time explaining my options. I’m so happy with their services that I will be recommending anyone looking for a new vehicle. It’s an amazing feeling to be able to drive my little one to daycare and myself to work without worrying about our safety. Best dealership in town!

Chante Williams

Excellent service from Charles, one of the salesmen. Made the purchase of my car so easy and fast. Definitely would purchase from this dealership again!

Teresa Wenner

So happy with my past experiences with Hamilton Hyundai that I came back for a second vehicle. We just added a 2022 Santa Fe to our line-up and could not be any happier with the treatment we received from Hamilton Hyundai. Like I said before, they are absolutely amazing here, and still offered the best experience EVER! ******* BEST EXPERIENCE EVER! I recently purchase a 2020 Elantra and couldn't be happier with the experience. Colin Brown was our salesperson and was absolutely the best and answered all of our questions. He made the process fun and easy. Everyone working in the dealership were super friendly and you really felt like you were a person here, not just another sale made. I highly recommend Hamilton Hyundai, and every last salesperson. You are in good hands here, they go above and beyond for every single customer. Awesome staff, awesome place to purchase a vehicle. I will definitely be back for my next purchase!!

AD

I met one of helpful and amazing person service manager here. He is name Enrico Adamo. He helped me every each step on the service process. I will take my service downtown Hyundai Hamilton after now. I recommend this dealership, service.

Nick Alfano

My parents just bought a 2021 Elantra. They have dealt with Hamilton Hyundai in the past and were very happy with the service. This latest experience has been no different! Their sales rep was Charles Wolbert who was very friendly, courteous and patient. My parents are elderly and he treated them with complete respect. Answered all their questions and explained EVERYTHING in detail so they could understand. So great to have met Charles and look forward to dealing with Hamilton Hyundai in the future. Thanks!

Cassandra Di Francesco

Amazing experience at Hamilton Hyundai! The team there listened to my needs and found the perfect car for me. Michael K gave me friendly, professional and exceptional service. I would definitely recommend him and the Hamilton Hyundai team to anyone! Thank you so much.

Samantha M

Thanks to the friendly team at Hyundai Parkdale, my husband and I drove away in a beautiful new 2021 Hyundai Venue today! They made things so easy for us from the minute we walked through the door. Our dedicated sales consultant, Sumir, was great. We were never made to feel like we were just another sale in the books. Sumir was super helpful and full of knowledge and we knew were in good hands! If you have a choice, absolutely ask for Sumir and he will help you make the choice that is right for your needs. Special shout out to Lowell, Colin and Esterina. You guys make a great team. Thanks for all your help ????

Nathalie MacRae

I had a great experience! Sean was very friendly and knowledgeable. He didn't pressure me into getting anything I didn't want. When I picked up my car he took the time to show me and explain all the features. He said if I had any questions or concerns to feel free to call him. He also showed me how to navigate the services website in order to book my car appointments. Roseanne was also very pleasant to deal with. She explained about the extended warranty as well as the rust proofing and fabric protection options. She also didn't pressure me into getting anything I didn't want. I would recommend this dealership to others.

Fernando Chung

Went to the service building (new building) for a warranty check. Following Covid-19 protocol and great service as always. Kudos guys!

Angel Tully

My experience at hamilton hyundai has been the best yet. Bought my first venue last summer, unfortunetly was written off and I got a second exact same car from them. Diane from finance was excepional in getting me in a car, taking car of all paperwork and thanks to her I had purchased GAP insurance which was a life saver and paid out the remaining loan. Sumir, the salesperson went out of his way to pick me up on his day off and drive me to the dealership to pick up my new car. He was amazing, very attentive and had the best customer service. I recommend Hamilton Hyundai over and over and anyone wanting to buy a car there ask for Sumir.

Doreen Pearlman

Staff was attentive and prompt. My car was in for an oil change and in checking it they found a nail in a tire. Let me know about it before they fixed it and vacuumed the inside before I got it back. Good service!

Josh Mann

Chandler made our vehicle buying process so smooth. Even being 350km, I would recommend reaching out to Chandler for his great expertise, his personable demeanor, and his quick and friendly service. Definitely worth the drive to Hamilton Hyundai!

Adam Oldfield

Purchased a few vehicles from Hamilton Hyundai and everyone is extremely friendly, helpful and amazing when it comes to customer service and assisting in finding the right vehicle for us.

Todd Ouellette

Awesome Experience!! From Sales to the Finance Office. Having worked in the Car business for 11 years, I was really trepidatious about being on the other side of the desk. To my surprise, everyone was totally upfront and honest. Believe me, I've seen the worst of this business and these guys are the best of the best. They have a customer for life now. I absolutely love my 2022 Kona in "Dive in JeJu". Shoutout to Charles, Chandler and Esterina!

Matthew Claus

Great experience. Friendly, knowledgable, and great customer service. Charles was my salesman and he did amazing! Would totally recommend.

Pratik Ashok

The service team was a. Extremely poor in their conduct towards me and b. They misguided me in advising that I need a complete driver side mirror replacement costing almost $600.00 when what I really needed was the turn blinkers on my mirror replaced as they broke. I checked online and it is replaceable. But the capable gentle man advised otherwise and c. he advised me to have oil change every 7,500 kms which is again misleading as per Hyundai, you should do it every 12,000 kms. Never going there for purchase or service.

Ivan Garcia

I am very happy with my Hyundai Tucson, David Frame is very good seller, he helped us all the time, Thank you..

Adel Abu Hassan

I’ll be honest, I’ve been ripped off by car dealers too many times to count so I am always on my toes when buying cars. I bought a used car from them 3 months ago and it has been wonderful. So happy with the car, service and dealing with Sunny and his team. The deal I got on the car sounded too good to be true. they took care of everything and made it so easy for me. I came all the way from Ottawa for this car. Thanks so much to Hamilton Hyundai, I definitely hope to be back

Brooke Somerleigh

The care, concern, loyalty and customer service are far superior to another dealership I have been too! I can't say enough good things!

Jim Sykes

We've had the 2022 Hyundai Tucson for a couple of months now and it is a really great car. We are very happy with the car. It is fun to drive with lots of cool tech stuff. I highly recommend Hyundai Canada. We also have a 2014 Hyundai Santa Fe and it continues to be a good car. Other than regular maintenance the only repair in 7 years is to replace the rear window wiper motor. Over the years the sales & service staff at Hamilton Hyundai have been great. The recent sales experience when buying the Tucson was excellent. Our sales consultant Chandler Horne was professional, fair, reasonable, and very accommodating. I highly recommend dealing with Chandler.

Jessica DesLauriers

Good experience with Craig buying my used Santa Fe. Only reason for the 4 stars is that my mats were soaking wet when I picked up the car. And they didn't smell great. Easy fix but not great to have to do.

Lynda Tomkinson

Friendly service. Charles was very helpful and informative

Nigel Taylor

Just leased my 2016 Hyundai Sonata and if you want to get true service and not just someone trying to sell you a car go to Charlie or Heather. Lucy also did a great job with finding me the best deal on interest rate. Totally recommend a visit here!????

Dwayne Green

Really want to thank everyone at Hamilton Hyundai for taking good care of my parents and helping with the purchase of their Tucson. You really showed them patience and kindness. We appreciate your time, service and teamwork. Great job! Thank you very much.

Kyle Badder

Sumir Bassi and the whole team over delivered on all of my expectations. We bought a 2020 Kona in early August and have never been happier with a purchase of this size. Everyone down to the finance manager pulled strings to make our purchase easy and memorable. Great pricing, great customer service and will definitely be a repeat customer in years to come. Although others will never hit the "I just bought a car" gong as loud as me, it's a sales team you need to get in touch with. Look forward to beating Chandler in some ping pong in the coming months. Thanks a lot of everyone that was apart of our purchase!

Mauricio Aranda

Great experience, Charles is the man

L and K Murray

Under the current Covid conditions buying a vehicle is probably one of the last close contact, hands on situations you want to be in, but at Hamilton Hyundai we have never once felt uncomfortable. From the simple request to sign in and sanitize to the ease of social distancing with every staff member we encountered, Purchasing two vehicles with the past 14 months has been a trustworthy, simple, safe and comfortable experience.

Mike C

Staff seemed nice. We just found a car we liked better.

Marsha Wass

Sumir and Esterina were the absolute best to work with. He made it all so simple and thoroughly explained each and every step which is exactly what I needed. Esterina explained every just as well. I would highly recommend them to any family and friends any day!! Hamilton Hyundai Rocks!!

Kunmi Adun

I bought my first car here and it was such a great experience. Recently had an accident and had to go through the process of getting a new car. Sumir was my sales person. He contacted me right away to see if I was doing well before I even started the process of getting a car as he had seen the state of old and damaged car. When I was ready to get a new vehicle, he made the process and transition so easy. He was available for contact easily, did all the behind the scenes work so that the process was fast, painless, and seamless. He worked it so I got the best interest rate possible and a car that I loved just like my first one and that I was able to get into a new car before I had to return my rental. He and Diane also helped me deal with the insurance process and got all my documentation together that I needed. They went over and beyond for me and I am extremely grateful. I was already won over the first time but after dealing with them again, I know I am going to be a forever Hamilton Hyundai customer. I 100% recommend going to this dealership for any of your car needs and can't enough great things about them.

Matthew Buffett

This is the 4th car (This time a '22 Tucson Hybrid Ultimate) I have purchased in my life. While luckily I have always had positive experiences, I felt this time was just that much better! I had originally started contact with Hamilton Hyundai via a Car Cost Canada report I generated. Chandler actually contacted me very shortly after to gauge my over interest etc. From that point and throughout, Chandler was great to deal with as the main sales point of contact. Any questions myself or my wife had, were answered clearly, professionally and in a timely manner. When we declined any additional add-ons/options, I never at all felt pressured or coerced into rethinking (which I think is a common annoyance/worry when purchasing a vehicle) In addition to Chandler, anyone else I dealt with at the dealership was also great! Highly recommend Hamilton Hyundai for a smooth (and fun) buying experience! We thank you!

Bhadresh Thummar

Good service, nothing wrong with it. The used car department is bit stubborn. Wouldn't negotiate a price even a dime. Sorry, but not happy with the experience.

Minda Aurora Harris

I was so nervous to buy a new car but Charles made the process so easy and made me feel confident in my choice. He went through all he features with me and showed me how to customize the settings. Even their finance department (I'm notoriously anxious when I comes to money) made me feel at ease. Esterina went through all my options for warranties and payments clearly and explained why she was asking certain questions. The customer service here is top tier!

Olivemythoughts

My husband and I recently purchased a Hyundai Santa Fe from the Hyundai on Parkdale. We ended up working with Chandler. He was very knowledgeable and helpful throughout the process. I would definitely recommend going to this dealership if you're looking for a Hyundai and asking for Chandler. We are very happy with our purchase and are now enjoying our new car.

Mohamed Nazmi Abdelsalam

Buying was alright I guess The brand new car started having issues that they “didn’t know how to fix” just 2 month later!!!! Will keep updating here when the situation clears out

Tom Arnold

Nice dealership, friendly but I am biased as I bought a Palisade from them. The salesman, Charlie was very helpful; and not at all pushy. Took us for a test drive and explained all the different functions of the car. The only negative is that there are no colour or interior colours in Canada that we wanted so we had to order the car. Since it is made in Korea we have to wait 10 weeks or more for delivery. We found the atmosphere here nicer than the other Hyundai dealer in Hamilton.

Jaden R

Charlie was super amazing and found us the best deal! Showed us all the cool features on the car and had our best interests in mind. He also sealed the deal by showing us some magic tricks which were SO COOL. Honestly, such a great experience! Heather was super sweet as well! Thanks guys

Aliki Kodopulos

I am so happy with my purchase from Hamilton Hyundai! I was a first time car buyer and the entire experience was amazing. Charlie was my salesman and he was the BEST EVER. Not only was he hilarious and the most friendly, but so knowledgeable and HONEST. Being a first time car buyer, I appreciated his honesty and transparency about everything. He walked me through every single step and helped me make informed decisions about my purchase. He responded to any of my inquiries within minutes and was (and still is) available if I have questions about anything. I've already told 5 people about Hamilton Hyundai and I've recommended Charlie personally! Whoever is looking to buy a new car, go see Charlie at Hamilton Hyundai!!! I cannot say enough positive things about him and my entire experience. Thank you Charlie and thank you Hamilton Hyundai!

Margaret Bennett

The Hyundai experience at Hamilton Hyundai was fantastic. Chandler, Thanh, Colin went above and beyond for us to demonstrate that we were more than a car sale. Chandler was incredibly patient with us as we had several personal emergencies between when we started looking and when we bought. He reminded us that he and the car would be there when we were ready but our other priorities took precedence for good reason. When we came back he was as kind and knowledgeable as ever. The service manager was great to explain their philosophy on that side which was the additional confirmation we needed that this was the dealership to use. It’s been a great experience and I love my new car!

Marianna Manion

Great service and price. Purchased a used Sante Fe about a year go. We had a recall and they were very quick to help us get it fixed and resolved. I would highly recommend them.

Nick Skuse

Just got my second vehicle from this dealership, great experience from purchase, to service, and all the way to the end of the lease. Highly recommend.

Trevor Gilliss

After spending 1 hour there never even heard back from them....waste of my time...not happy at all.. ????

Kelly BB

From phone call to new vehicle pick-up, a TRUE pleasure dealing with this amazing team!

Edwin Taubensee

Very helpful and easy to deal with. So far it's been a very good experience every time I've been. Happy with my purchase and the service.

Action Fleet Solutions

The experience buying our 2nd Palisade from Hamilton Hyundai was a seamless and a excellent experience, during the COVID pandemic, thanks Chandler Horne for your professional service we highly recommend him and Hamilton Hyundai for their fair and professional service.

Kal

It's very good

Christine Cho

Wonderful experience buying my 2022 Santa Fe Calligraphy. Charles was awesome to work with. Efficient, professional, kind and knowledgeable. Thanks for the smooth transaction!

K G

Got a part replaced, got the car back with more issues, part was defective, Service Manager refused to compensate me even after I paid over $200 to fix the problem then proceeded to tell me there would be an additional $120 fee to relook at the car because THEY didnt diagnose the original issue (it was clear what needed to be replaced originally). Sad, that they need to diagnose a obvious, visibally, broken part in order to be responsible for the car. Absolutely rediculous.

Tatum Gonzalez

My husband and I showed up yesterday to explore our options in family vehicles for ourselves & our 2 children. The man we met with (I believe his name was Craig?) was extremely helpful. We were able to test drive any car we showed interest in. And when it came to talking numbers, interest rates etc he was very understanding of our budget and where we hoped to be and helped us find something in our range that was still very lightly used and it great shape. Everyone was extremely friendly and we are very excited to pick up our new vehicle this weekend !

Fernando Blanco Jr.

Special thank you to David Frame and the whole Hamilton Hyundai team. They made my purchase easy, hustle free, and stress free. Again, thank you so much.

Idan Erez

Sumir was very helpful, knowledgeable, and professional. He patiently guided us through the process, and was very candid and transparent. Highly recommended.

Ali Asiri

It was a great buying experience Especially with a sales consultant called Gabriel

World of Amaze

This is the worst dealership i have ever seen.if i could give them a negative star i would have given them -5. I went to buy a tucson last year and they said they will give me the car on 2.5% finance rate and then increased it to 7% and they convinced me to sign on the contract with their sweet talk. And then they were forcing me to take the vehicle on 7% and i even made a $500 deposit and they never returned it to me.

Samantha Hutchinson

On Tuesday I first contacted this location through their website asking to test drive a vehicle. Very quickly I received a phone call to set up a time which was impressive with their turnaround time. However, the phone call was not as great. The gentleman I spoke to was very brass and not helpful once I told him I could not make it in that evening before their closing time due to my work schedule. Alternatively the next couple of evenings didn't work well for me, so I said Friday after work I could come by after 3 or anytime Saturday. The gentleman was very abrupt when he continued to say, you can but who knows if the car will still be here. Which is fine to say in other words and not with his tone. This evening I decided to stop by after work to see if someone was available to show me the vehicle and take it for a drive. When I arrived someone quickly came to greet me and asked what I was looking for. I gave him the description of the vehicle I found on their site and said I was interested in taking it for a test drive. He pointed me in the right direction and said he would get someone to come help. Someone came within a reasonable amount of time and I pointed out the vehicle I was interested in. The vehicle has keyless entry that did not work so he used the key to open it. Upon entry of the vehicle it was easy to tell the battery was dead as none of locks worked, and once we tried to start the vehicle it would not turn over. He then proceeded to say the battery must be dead, and when I asked him how long the vehicle had been sitting at the lot he said it had not been driven in a week. I expressed my concern with a car sitting for a week and the battery being completely dead. He then tried to tell me that was normal for a vehicle. Which was very concerning to hear that as vehicle batteries should be able to sit longer than a week without any use and not it drain completely. He then proceeded to try to boost the vehicle and had no luck. I expressed to him that I was no longer interested in the vehicle if a boost could not turn it over despite the vehicle only being 4 years old and under 100000km. He did not at any point apologize for the inconvenience or offer to show me alternative vehicles similar. As someone who comes from sales I expect someone to ask what I was looking for in a vehicle and be shown alternatives when what I was looking for fell short of expectations. The experience was very disappointing and I left. I don't think I will be continuing my search for newer vehicle with this location.

Chelsea McFadden

I called in today to book service appointment. Jenn Laslo was extremely helpful in assisting me to find out what my warranty coverage was. She was also very quick and easy to book me in ASAP. I am looking forward to my service appointment this weekend!

Ron J

Great dealership with large stock on hand. I was really impressed with the salesman who helped me,Thanh Campbell, who was exceptionly helpful and curtious. He answered all my questions and arranged a test drive. I would highly recomend checking out their vehicles and ask for Thanh to guide you. Oh and I bought a new car here. .... just had my first oil change there, great service and nice waiting area.

Serena Bilich

The staff at Hamilton Hyundai are very welcoming and very friendly. They are not pushy or make you feel pressured into buying. The sales associate I deal with is DC Kim and he is fantastic. This is my third purchase (Elantra 2018) and I am completely satisfied with my new car and with the great help I received from Hamilton Hyundai. I love my new car! Thanks Hamilton Hyundai!

Erik Faubert

Signed a contract to purchase a Hyundai accent hatchback which they said they had in stock. Turns out they didn't and pressured me into a used showroom model. Fast forward antenna flies off. I try to purchase the specific part of the antenna which is the plastic casing and they can't help. I have to buy the whole antenna assembly which is a bunch of extra parts that wouldn't be installed for the type of repair needed. Call Hyundai Canada , no help either. They just forwarded my complaint to the dealership that I was complaining about. Made no sense

Michelle Oldfield

If I could give Hyundai 6 stars I would! Thank you to Charles Wolbert who was instrumental in his SUPERIOR customer service skills, SPIRITED sense of humour, ACCOMMODATING aim to please and CAN DO attitude! I went into the dealership just to checkout the options of vehicles and walked out owning a NEW 2021 Santa Fe Ultimate Calligraphy! Without any pressure I might add! He has always made time to speak to me throughout the last few weeks as it all started with his friendly phone call to introduce himself as I am a LOYAL HYUNDAI returning customer he inquired to see how I love my existing Santa Fe and to see if Id like to look at the new Palisade. Ask for Charles you wont be disappointed! Thanks again Charles!~

Emmanuel Moniz

Great shop friendly and they have great knowledge of the cars they sell.

Chloe Guthrie

This dealership started off impressive and ended really horribly. I was told one thing and lead into another numerous times. The dealership also lost my personal information and openly lied about my refund. One specific employee, Lucy, lied about what was discussed regarding my POTENTIAL car. Totally unprofessionally and do not recommend this place to anyone.

Nancy JN

My husband and I recently purchased a new vehicle with the help of Sumir Bassi. He was knowledgeable and friendly; made us feel comfortable while discussing the vehicle that we were interested in. He immediately put us into the vehicle for a test drive, and simply waited for our decision without pressure. On pickup day, he went over all the features, computer, radio and gadgetry, thoroughly. Sumir invited us to keep in contact with him, for any questions, problems, and/or followup. We were very pleased with our Hamilton Hyundai experience.

Geoff Johnson

While servicing my wife's Sonata for a blown tire, the worker made two small errors (it can happen to anyone), but the service management acknowledged this and went the extra Two miles to ensure we left as happy customers. (the saying is 1 mile - but Rico and his team did much better). Thanks for the excellent follow up.

Yash Patel

This dealership has a staff that is on your side. They aren’t pushy and they want the best for you. A big thanks to Hamilton Hyundai staff, and a big thanks to the sales person Sumir. He made my first car purchase so easy. You were so helpful, and you explained every detail things about purchasing a new car. My experience with you guys was great and hope to stay in business with you guys in the future as well.

Daniela Pastor

I bought my car from Gabe and the whole experience was a breeze. He was very accommodating and went above and beyond to give flexible times for appointments. I came in with a different quote and he was able to beat the deal and cut out unnecessary fees. Esterina was also a pleasure to work with and incredibly kind. Overall it was an amazing experience, it took 4 days to get the car; from the day I put the deposit down to picking the car up. I recommend all of my friends and family to this dealership.

Jamie Stapleton

We dealt with Samir and it was a fantastic experience from start to finish. He advised us on our vehicle options in an honest and genuine way. I would have no hesitancy to recommend Samir and Hamilton Hyundai to family and friends.

Abdul .A

They are fast and welcoming…

fernando prieto

Satisfied with the technical service visit yesterday, except for the not very courteous attitude of the Service Advisor Alison Smith, when I made in a nice way an observation regarding the disproportionate difference between the time spent on the technical service (35 minutes)and the waiting period for the car to be washed (45 minutes). She just stated that next time do not ask for the washing service, plain and simple. That could be true but it could have been said in a more polite way and customer service oriented manner. I hope that if there is a next time, I won't have the deal with the same person.

alisondawnsmith

I had a puncture in my tire and was very pleased that the technician, Johnson, brought me out to show me where the puncture was and told me my options for repair/replacement. Another technician, John, offered his advice as well. I was able to make the most informed decision because of their expertise and appreciated their honesty on the condition of my tire. Thank you to the kind an hard working staff!

Marcel Gauthier

The sales person and dealership were inviting and pleasant. They made this vehicle purchase an enjoyable one. I drive over 600km to pick up my Palisade so everything must have been just right. The sales person and the vehicle have impressed me. It was nice to see that kind of service at a dealership, Hamilton Hyundai.

Rob horning

Every thing about my experience was OK. Competent and fair. On the down side I had to wait 3 weeks for an appointment for service.

Dave Covre

It was a very bad experience for me. Trying to sell my wife's car while she was very sick, they come to pick up the car with no cheque after telling me they will bring it when they pick up. They say they'll bring it to me right away. 2 hours later I go there and they tell me the cheque is not ready. When I asked for the keys back somehow the cheque was ready. Sean was very rude. Unpleasant experience. Sell or buy somewhere else.

wayne collins

Great experience!!! Very welcoming environment Friendly staff No pushy sales!!! Clean showroom A very big thank you to the Financial Service Manager I would recommend this place 100% Samir B. Was an absolute pleasure to work with. He was fun while being professional. Left feeling confident with my purchase!

Steve Tuff

Awesome place to buy Hyundai vehicles. There service department is also awesome. They help you with what ever they can. Would not take my car SUV any other place but Hamilton Hyundai.

M B

From the first enquiry online, to email, text and face-to-face dealings, Sumir was OUTSTANDING! He knows his stuff, is a lovely person, and puts no pressure on you for a sale. DO NOT FORGET TO ASK FOR SUMIR, you will be so happy if you do!

Terri Giordano

I leased a vehicle here five years ago and the sales team that helped me is no longer there so I was worried. I had nothing to worry about! Gabriel was so helpful, kind and provided a great customer service experience. My husband and I were so impressed we ended up leaving with two new leases! The financial department was just as great. Esterina was a pleasure to work with. I have to say my husband and I were totally impressed. You know that customers come first when the owner takes you on a tour to see what other colours the vehicles comes in. Thanks again to the team at Hamilton Hyundai!

Christine Joncas

Hamilton Hyundai was great. Charles helped find the right vehicle for our daughter. She met us from Ottawa and when she saw the Tucson she loved it. Thank you!

Jen Crewson

All of the staff at Hamilton Hyundai were very friendly, helpful, and knowledgeable. They made the process of buying my first Hyundai SUV easy and painless. Charlie in sales was exceptional in providing me with all the information I needed prior to purchasing my vehicle and in getting me road ready upon pick up! I highly recommend this dealership. Excellent people and customer service!

Domenic Zanella

Charlie has to be the best gentlemen I have ever dealt with at an auto dealership. My wife and I went to Hamilton Hyundai knowing what we wanted so that made it easy. Charlie understood that right from the get go and made the purchase process smooth and simple. Best experience I have ever had at a car dealership. Thanks!

Camille Laperriere

Buying a car is typically not enjoyable for me and the back and forth haggling at dealerships doesn't help. However, I was pleasantly surprised with Hamilton Hyundai. David Frame provided me the best price upfront, including a good trade-in value for my car. I wouldn't hesitate to recommend this dealership. That's where I will be going to service my car. It's a great team to deal with.

Carmen Vacca

Had a really good experience taking my car to the parkdale and Barton location. Staff was helpful, friendly and very accommodating.

Nick Miscione

Just purchased a new Elantra from Charlie Tuna. We were able to get a great deal on a great car. It was a pleasure to do business with all the friendly, knowledgeable, courteous and professional staff at Hamilton Hyundai. No pressure, no gimmicks, no unnecessary bogus charges.

Agie Heidinger

The wait was really long just for oil change... 2 filters changed and a car wash... almost 2 hours! Nice curtious service advisor :)

Gar

I was extremely pleased with the purchase of a new Tuscon from Hamilton Hyundai. The prices and selection of vehicles were the best in the city. Chandler was fantastic to deal with, and... the owner of the dealership, Mr. Richter, was beyond expectations. His personal involvement and commitment to customer satisfaction overwhelmed me.

Jessica Longboat

I recently purchased a new 2021 Santa Fe from Sumir Bassi, he was very helpful with the purchase of my new car. He went over all the features of the car with me and told me if I have any questions in the future regarding my car to reach out and he would be happy to help. It was a pleasure dealing with Hamilton Hyundai not only was Sumir great to deal Esterina was also a pleasure to deal with!

Darcie D

They were fast and friendly, but no time to check out a concern I had with a loud idle. Yet 20 minutes later they recommend a service that will take a while and want to book it. I had it done already at another dealership, and I thought you had no time? Can't test drive my car for ten minutes but can book additional service? Seat settings were also all messed up. I get it, people are taller than me. But to drive my car in to the service bay you needed to lower the seat all the way down and back? Couldn't pop it back up or forward when you got out? Called Burlington Hyundai and they squeezed me in same day to investigate my loud idle. I'd recommend them over Hamilton. Always give me my car back exactly how I left it.

Bruno B

If it were possible to give a no star rating, I would since it would be most deserving. The service department lacks any professionalism and knowledge on how to service their own cars. I was told that I had to be the one to tell them what oil to use, as is in the manufacturer's manual, in order to maintain my warranty. This was after they finally realized that the correct oil was not in my vehicle. After numerous calls to get any answers, I still have not heard from the service manager or even Hyundai Canada on this. They also try to up-sell you on services not needed and even perform them when your not aware, such as a $50 tire rotation a week before the winter tires were to come off.

S H

I picked my Tucson 2022 yesterday, I would definitely recommend Charles Wolbert to any protential buyer. Very customer-service oriented gentleman, professional and resourceful, the transaction was very smooth. Shout out to Charles, thanks for your wonderful service!

Vincent De Luca

Absolutely terrible experience at this Hyundai. Would highly recommend not going here and finding another dealership to visit. The workers were extremely rude to the point that I was debating on leaving even though I was very interested in the Kona I came to test drive. When I came inside the dealership to confirm my appointment, one employee said "calm down buddy I'll help you later". The most disgusting customer service I've ever received at a dealership. To top everything off, when I did go to test drive the vehicle I was interested in, the employee helping us out knew absolutely nothing about the car other then "it has heated seats". Went to this dealership to purchase this vehicle but the staff there persuaded me not to. Will never be visiting here again and recommend everyone else stays away as well.

Scott Nighswander

2012 Genesis (CPO). Great car I've been looking at these cars for awhile now and just love them. Warren at sales knew his stuff I would recommend seeing him. The finance department worked really hard for me right to the end signature for the best rate. Plus the warranty I bought has really given me peace of mind about possible repairs with a car packed with tech. My only request for the car was a new wing logo for the trunk, when I went back I had 2 to choose from. However I was told there was to be 2 new shocks replaced for safety, but only 1 was installed. Plus was told car would be fully up to date with service records. Both air filters looked original and packed with debris. I'm now looking into what else may have been missed.

Lou

Outstanding staff. My 88 year old Dad walked in to down size to a small car. Dave and the team patiently discussed all and did so with no pressure. Beyond that, they offered a very fair deal. Thank you so much for taking care of Dad.

Ashish Kumar

I brought my car today Dec 30, 2021, at 8 am for a service recall. They said everything is fine after scanning and no need to do anything. But I noticed in the evening today that if I leave headlights ON and lock the car, it is not itself turning off the Dashboard panel, side, and tail lights, it is only turning OFF the headlights automatically. Everything was working fine before bringing the car to their workshop. Before today, if I left the headlights ON and lock the car, after 20 sec all lights would have turned OFF.

Steve Zuk

I bought a Sonata from Charlie Tuna. Easy to deal with and no smoke and mirrors as he puts it! Straight forward and I appreciated his style of selling, no pressure and a great deal! Service is excellent as well, never pushy and an oil change never turns into a $350 bill. Always a great chat with Charlie and his wife Heather.. If your looking for great people to deal with ask for Hamm and Tuna...***** 5stars for sure.

Johnny Smith

Don’t waste your time here for an oil change. 10:20AM (not busy Wednesday afternoon, 4-5 people ahead) it is now 12:20 and haven’t left. Literally just goto any jiffy lube and save yourself 2 hours. What a joke

Adrian Castellano

Poor services I am disappointed. Four month ago in the service the dealer recommended me to do a work in the breaker to eliminate the rust and check them, Two month ago I sent the car for services, oil-filter, after that the car star to sound in the front wheel, when the technician review the noise reason found the pad was spent, the caliper destroyed. the cost of the job was more than $600.00 overprice. The car was always service in Hyundai Charlottetown, PEI; they check the pad, the disc and tire in every services. I recommended to the dealer a better job

K Livitski

Sumir Bassi was fantastic. Not only did he follow all safety and sanitation with Covid, he made my new car purchase easy and a truly great experience. I purchased the 2020 Elantra! If you want great customer service, a warm and friendly atmosphere I highly recommend Hamilton Hyundai on Parkdale! Everyone from sales to finance (Diane) are very personable and easy to talk to! Thank you!!!!!

Neeraj Nair

I'm very thankful to Hamilton Hyundai for making my dream come true!! Now I own my first car, in a short time they made everything happening and I would definitely recommend Hamilton Hyundai for everyone who are willing to buy there first dream car. Especially I would like to thank Mr. Ashhar who always did his best in the business and stayed along side till the end of the process. Keep doing the great work!!

Jane Ewing

Terrific service and guidance received from Colin Brown. Easiest, hassle free car purchase I've ever made.

Det Mittelstadt

Always professional with great, quick, and efficient service at the parts department.

Helen Renny

After a disappointing experiences at another dealership we found Sumir! Amazing customer service! Took amazing care of us from the very start! We are so happy with grateful! Thank you Sumir!

hongfeng Zhang

I bought Tucson 2021 from Charles, he is very nice, professional and enthusiastic. Definitely a great place for purchasing the car.

Ken Boyle

Wow What a Day! I just walked away with the Best Deal I could of image. Thanks to these 2 names I will never forget. Gabriel Sidiropoulos and Diane Tomas. When I 1st met Gabriel he told me He will get the best deal he can for us. But he had some help with The Financial team. This wonderful person name Diane. She never met me only on the phone she fought hard and never gave up. She won the battle and got us the Best deal. I want to say Thanks to Gabriel Sidiropoulos and Diane Tomas. Please asked for them or just email Gabriel to start with. He is a very honest man he will ask you what do you really want. He never ever pushed me into anything we looked at all kinds of models. I end up with a 2021 Tucson all the safety features for my wife to have on it. Diane I am speechless what you did for us. I bet everyone is good there. But I just hit the jackpot who I got. The manager is very please to talk too. He give us a great trade in Thank you.

Priyanka Sharma

I recently bought Hyundai Santa Fe from Hamilton Hyundai. I am really happy with their service. I met one person ,Gabriel , there who guided and helped us in finding the best vehicle on great price. Friendly staff and excellent service. Thank you so much.

SONALI GAJJAR

We had a very pleasant experience at Hamilton Hyundai today. If you want to buy a car, Chandler is your guy. I raised a quote request on their website and was immediately contacted by him. He was very prompt in his response and gave me a better deal aligned with my expectations. He also enlightened me with th CPA discount which no Hyundai sales associate had mentioned so far. Thank you Chandler for making this whole process so smooth. Special thanks to Esterina, the Financial Services Manager. She was very transparent and explained us everything in detail. She is an extremely sweet lady. Thank you Hamilton Hyundai for helping us buying our second car????

Muhammad Sultan

The part and service area is my beyond imagination. The service i receive today was above and beyond. I have no words to say thanks to Angelo Russo. Today i went for some noise and they just repaired it without me being realised. This dealership needs guys like him. I am totally thankful for appreciating warranty and helping me in avoiding unnecessary undue repairing costs. Job well done Sir.Thanks Hyundai..Thanks Hamilton Hyundai

Michelle Kollee

The experience from start to finish in purchasing our new Accent was very relaxed and pleasant! Masks and hand sanitizer at the door for us. Staff always wiping chairs and cleaning, we felt safe. The staff all worked very well together as a team to make sure we were well informed about the car. Mike our sales rep worked so hard in this heat to make sure we test drove the cars we wanted and shared so much knowledge about each one to help us choose the best car for us. The repair shop had all our questions answered about safety and past recalls in a heartbeat on printed paper so we could review it at home. Setting up the financial part was also a comfortable experience. Everything was explained in very clear terms, like talking to a friend not a banker. Colin the manager finished our purchase with a very friendly and welcoming approach. We have been to many car lots and can truly say this was our best experience! Thank you all again for your hard work and we can't wait to see pictures of Mike's fishing adventures!

Michael D

Great experience with the sales staff, they were very helpful. Sumir was our sales rep who guided us through our purchase and made buying a new vehicle very easy. I would definitely recommend this dealership and their sales team to family and friends for sure.

Jaimey Spree

We had an amazing experience buying a car from Sumir at Hamilton Hyundai. He was very friendly, knowledgeable, helpful and went over everything in the car in detail! The Manager also came over to chat and he was very kind as well as Diane in Finance. The dealership and cars were clean and sanitize thoroughly as well. Overall great 5 Star experience buying a car with Sumir and Hamilton Hyundai!

Brenden B

Great Service. Great Price. Our salemsman Gab went over-and-above on our purchase--without needing to do so--and we just love our new car.

Caroline Bexfield

We previously had a HORRIBLE experience with Queensways Hyundai in Etobicoke and we reached out to Hamilton Hyundai for some help for our tricky situation. Not only were we met with understanding and compassion but we're treated like part of the family. We dealt with Sumir, and he went ABOVE and beyond for us in every aspect. His service was so incredible we bought 2 vehicles from him! Even his manager, Collin, came over to check in on us throughout the process and even checked on me before I left with the vehicle. They made the whole experience fun and stress-free! After the horrible treatment we received at Queensway, and the wonderful treatment at Hamilton Hyundai, it just shows you that the dealership is only as good as the people that work there. And they have the best of the best! If you go - talk to Sumir!! He will take care of you.

Steph W

Hamilton Hyundai service department is always amazing, I continue to bring my car there because the service team is awesome. They aren’t pushy or rude, and they don’t offer services that aren’t necessary like I’ve had at so many other dealership service centres. They are always quick and take into consideration the booked appointment time. Keep up the great service!

John Korkoian

Purchased our new 2018 Hyundai Santa Fe from Heather and Charlie...no pressure sales pitch and no smoking mirrors. Most important customers want to know the full price of the vehicle. Heather and Charlie do that on our very first visit off their computer....no hidden fees...put you at ease...very nice people to deal with. Highly recommend its worth the drive down to Hamilton Hyundai at Parkdale Ave/Barton St. Thank you Patricia and John

Ahmed AL-MUQDADI

Excellent service and very professional staff, happy with my experience purchasing the new Tucson. Very thankful to the sales rep Charles who helped us along the way.

Miski Elmi

David Frame gave me the best experience in my car Hunt I highly recommend him if you go there. He worked with my schedule, was professional, was willing to negotiate, got me a great rate, and now i have my first car and i'm in love with it. " Great experience. ” given the fact that he was very patient with me since it was my first car and he educated me a-lot about what I should look into for a car.

Amy Comrie

On the recommendation of my step-father I went to Hamilton Hyundai to make my very first NEW car purchase, I had always bought used cars in the past. Charlie, Lucy & the entire staff far surpassed my expectations!!! They were patient, attentive, listened to what I was looking for while not exceeding my budget. They made me feel as though I was the only customer in the store and answered all questions. When I returned to pick up my brand new 2019 Hyundai Elantra, Charlie took nearly 1 hour, sitting in the car with me, going over all the gadgets, hooking up my phone, contacts, etc. to the bluetooth & setting up all the little things for me and again answering all questions I had. They even took me over to the service dept., to show me around & let me know what I could expect during a service visit. You can even book your service appointments on-line!!! But most impressive to me about this dealership? Both times I was there, the owner, Mr. Richter was there, present in the show room mingling with customers, making them feel very welcome. He seems to be a man who truly loves his job & stands behind his product. Such a great experience & an amazing vehicle! I would strongly recommend Hamilton Hyundai to anyone looking for a vehicle, new or used!!!

Leanne Walton

David Frame gave me the best experience. I was looking for a used car and was interested in a 2017 Elantra. He made the purchase easy, hastle free, and stress free. Very patient and took the time to answer all of my questions and explain all the features. Absolutely outstanding experience! If your in the market make sure to see David.

Heather Toman

My sales team Gabe and Colin were awesome, they were very fair with the pricing and didn't try to oversell me on the car i should buy...I ended up with exactly what i was looking for in a vehicle. I would definitely recommend Hamilton Hyundai.

Tony Scutella

Angelo in service and team are always friendly and look after your needs. Highly recommend them for your service needs.

adrianna compare

My boyfriend and I bought a car this past week and couldn't have been happier with the service we received from Gavriil. He was very helpful in narrowing down our options and giving us honest advice, he made our first time car buying experience great!

Ashley Quatrale

Dave Frame helped our family get into a new to us vehicle. We appreciated his patience and promptness when it came to looking at and taking the vehicle for a test drive, especially during these crazy times. When we called he was available at our convenience which made the whole process that much easier. We are so happy with our purchase and would recommend Hamilton Hyundai to anyone looking to get into a new or used vehicle!!

Andy Sydor

This dealership is wonderful! They hire staff that actually care about their customers. I strongly recommend asking for Charles, he's an amazing sales associate! Very patient and respectful when communicating and answering questions.

Matt

I would like to take a minute to rate my experience at the Hamilton Hyundai Dealership. As you can see, I gave this a 5 star experience. The staff excels with fantastic customer service. But this review is specifically for a salesman who I give high praise too. His name is Sumir Bassi. Not only was he genuine and kind, but his professionalism and his compassion for his job was what made us go to him. He helped my Fiance and myself purchase the perfect car we need for our future (2021 Sante Fe). I have dealt with many car salesmen before and from my experience, no one comes close to Sumir's professionalism and compassion. I highly recommend seeing him.

Maureen Jakab

Just had a fabulous test drive in a 2020 Palisade and loved it. The car rides so smooth, the centre console is beautiful and user friendly, the lights are amazing and the comfort was unbelievable. Thank you to Sumir Bassi for a wonderful experience and his knowledge was most helpful. Way to go Hyundai!

MyFeelThinkAct Heidi Klett

Sumir did a wonderful job at finding me a new car. I had a very strict budget to work with and he was able to get creative to find a solution. All the staff at Hamilton Hyundai were excellent through the financing process and were very helpful! They made buying a car simple, easy and quick! I cannot say enough great things about this dealership - I would completely recommend them!

Doug

I recently purchased a new car from Heather and everything was great from the first time I went to the day I picked the car up.She's no bull and gets you a good deal. I would recommend.

Natasha Wedlock

I am a first time new buyer, when I walked into Hyundai the immediate attention was amazing. I was introduced to Heather, she took everything I wanted and kept to my price point. She went over and above what I ever expected. She was very knowledgeable, understanding, and sooooo helpful with not only finding my perfect match but also being compassionate to my worries. She took her time with explaining everything with me, from the car to the paper work. Thank you so much Heather.

Jolie Eaton

If you are looking for a sales rep with lots of knowledge and who is respectful and helpful talk to Gabriel. He helped me get the car I had been hoping to own for 2 years. He is wonderful.

Michelle Robinson

The staff were very friendly and courteous. I actually booked online for my appointment, and I chose the wrong service. They took the time to explain the difference in the services to me, and saved me both time and money - that was very unexpected, and appreciated!

A Yousuf

Love the place Craig fleming was very helpful and the car was in great shape. Thank you again for your hospitality and customer service.

Johnathan Roque

Had a good experience but had to sit around and wait for our sales person to finish up with another customer and then leave us to do business with another we felt like a bowling pin being juggled and when we tried to leave we were stopped and confronted by another salesperson who tried to push for a sale of a car we didn't want. We then tried to contact the salesperson and thank them for there time and were provided no response.

Jarek Dabrowski

Bought fourth vehicle from Hamilton Hyundai. Appreciate they honesty and friendly service. Highly recommended.

Mohamed Ahmed

Wish I could give ZERO star but unfortunately the lowest is one start, this is by far is worst business I ever dealt with in my life not just the worst car dealership but the worst business in any field. Went there to trade in my vehicle for a new one, and we sat and signed a contract and agreed on the terms and prices and I was clear that I'm firm on that deal and nothing what so ever will change that, went for the delivery date and while signing the final bill found increase they slipped in thinking I wouldn't notice trying to scam some more money, when I asked to speak to the manager he came his name is Sean Wilson and I can't even imagine how this person even have a job not to be a manager he start telling me that my trade me owing was higher than what I told them, well genius I never give you the amount owing you said you will get that yourself and when I offer it you and your finance team told me not to worry about it and you will get it. So he said fine no deal and we will give you your ownership and deposit back as soon as possible, so I left and called back the next day asking where's my stuff to get an answer that the manager Sean Wilson is not in today please call tomorrow, called tomorrow to be told he's aware of it and he will call you right back so the day ended no calls, next day same story and kept going for 4 days until I reached out to the general manager and then everything magically started to work after they held my ownership and deposit for 8 days for no reason. found out from someone working there that they or who call himself the manager was holding on it to put pressure on me to come back and take the deal with his terms, very shady business and for sure I'm happy that I survived that and didn't end up buying and for sure happy with the Mazda deal and people I bought from.

Norm Oliveira

Thanks again, to the all the staff in the Parts and Services.. Always friendly, professional. I live a hour away now, but trust me, Customer Service is worth it. Thanks again for the hard work, keep it up.

Lisa Grove

These people take fabulous care of me and my car! Best of all, I ALWAYS feel safe driving my vehicle after a visit to their shop. And, the reception staff go over and above their duties to make sure customers are treated fairly, and with respect.

Susan Pearson

My salesperson was Charles Wolbert. He was wonderful to me. Made the whole buying a new car painless. I would recommend the dealership as well. First class service.

Mary Ann Guenther

Thanks so much Charles for all your help in finding me the car of my dreams. I absolutely love it. You were ‘Simply The Best’ to work with….professional, helpful, explicit, friendly, honest, accommodating, understanding and on and on. Very much appreciated your service. Great dealership !!!

Jack Marley

Thank you for your help

Cristina Ragonetti

Charles was a great sales rep…friendly, helpful and patient. We never felt any pressure to buy. He provide plenty of option and made buying a car an enjoyable experience. Highly recommended!!!!

Adrianne McLean

Had a great experience with Charles who helped me get my new Venue :). I'd been to 7 dealerships before this one and honestly was feeling fed up with the process. Charles was great from the get go and made the whole process smooth and painless. Thanks guys! So far loving my new car!

Abel Tanael

My first time to go to this location. Everyone in the showroom is very friendly. Gabriel whom I made an appointment with, gladly extended his work hour to accommodate me and my wife. He is very friendly and actually listened and able to answer all our queries on the electric vehicle. At the end of the process, we were pleased with everything and we purchased our first electric vehicle! And the owner, we didn't even know he was the owner when we were talking to him. He is very down to earth and made us feel welcomed and at home in his showroom. What a dealership. I will highly recommend this location to our friends.

Taylor MacKenzie

I had a very pleasant experience purchasing my new vehicle from this dealership. My mom and I both met with Gabriel to test drive new cars which we both ended up buying. The staff was very friendly and knowledgable, and I am very happy with my purchase.

Mitchell Livingstone

I have never had such a positive experience with a dealer before. Craig, the salesman who I dealt with was phenomenal from start to finish. He was extremely knowledgeable, personalable, and not pushy whatsoever. He went out of his way to make the vehicle purchase a pleasant experience. The owner of this dealership was also great, very attentive to clients and did anything he could to make sure I had everything I needed. I couldn't be happier with the entire experience I had at the dealership and with the Palisade, what a well built and gorgeous vehicle! I can't see myself ever going back to Toyota or Honda products!

Patrycja Malkowska

What a wonderful experience, the salesman David Frame was helpful and easy going. He made us feel at ease and comfortable. Along with his supervisor he worked out a great deal for the Sonata we picked. Could not be happier. Would definitely go back if another car will be needed.

Donna Panchuk

I just purchased a 2022 Tucson with the help of Gabriel. I was more interested in getting a 2021 Santa fe but after Gabriel took the time to go over all the pros and cons of each vehicle I knew I made the right choice. I really wanted to pick the car up the next day during my lunch hour and Heather managed to get all the paperwork all ready for my pick up. I was in and back to work within an hour. This was another great experience with Hamilton Hyundai as I purchased my first Santa fe in 2012. Great team work! Will definitely recommend this dealership to my friends.

Scott Baldry

I had an excellent time with our purchase experience. The staff were friendly and very helpful. We had a no pressure experience which is nice. No need for a back and forth with the manager to get the best deal. The puck uo was also a great experience. I highly recommend this dealership. I have purchased vehicles from the big three dealerships over the years and this was the best experience.

Jacqueline Lenko

We had a great experience, right from the start at Hamilton Hyundai. I booked an appointment online to test drive a Tucson and within 2 minutes Haley called me to book an appointment. While at Hyundai, we felt safe with Covid precautions. Staff were helpful, kind and most importantly, not pushy. We felt like Samir was interested in getting to know us and our needs when determining which vehicle was right for us! We live 45 minutes away from the dealership, so Samir made it very easy for us to do most of the work over the phone ( which was incredibly helpful!). The only minor hiccup in the process was that tinting was not ready on the vehicle on the date of pick up, and we were not informed until we arrived to pick up the vehicle. However, tinting was done within 4 days of pick up. When we arrived to pick up the vehicle, Haley was very helpful going over all the details of the car and getting it set up just for me! Overall, a great experience. Thanks again Samir & Haley!

Snezana Borkovic

Charles its the best salesperson.He makes my day happy with new car

Jenny R

I recently bought an SUV and the service was great right from the beginning. They helped me pick the perfect vehicle to meet my needs and bent over backwards to ensure the car was ready for me to pick up sooner than originally planned! The staff are incredibly friendly and knowledgeable. Lucy and Colin were amazing and I walked out feeling very confident with my purchase. Loved my experience!

sangjin lee

Was able to drive safe to Manitoba after maintenence. Was so worried since my car was sat for year and half. Good job and thank you.

Shannon Fleming

Friendly staff, not overly pushy, and really listen to needs. Our experience was very smooth and easy.

Mark Gora

My fiance and I had the pleasure of being referred to Charlie Tuna when looking for a 2018 Santa Fe. From the initial phone call I had placed with Charlie, to meeting him and finalizing the process it was smooth sailing. This was my first time purchasing a brand new vehicle from a dealer and I must say the process was flawless. Charlie treated us like normal people and not like a pushy salesman. He made us feel like we were long time friends due to his charismatic and genuine personality. We addressed our needs/wants and he catered to what we wanted in terms of vehicle and pricing. I would highly recommend a visit with Charlie Tuna when looking to purchase a Hyundai. A special thank you to Lucy who took care of the financing part of the deal. Again this was the first time buying a new vehicle and she made it very easy and clear for us to move ahead with a financing option. We were also able to bring in our new puppy and everyone at the dealership welcomed him with open arms which was great to see!

Kanch De Silva

I bought a used car from Hamilton Hyundai. I was helped by David Frame and I must say that he did a great job in selling me the car. He was completely honest about the condition of the car and offered me a great price for a used car in great condition. He made my 2 trips all the way from Toronto worthwhile coming to Hamilton to finalize the deal and drive the car away. He went out of his way to deliver a AS IS car to me in mint and clean condition. Great stuff David! Keep up the good work you do! Highly recommended..

Dayle Berezuk

Many many thanks to Dave, and Diane for making my first time car purchase a seamless experience! Both were very friendly and professional - and they were patient answering all my questions.

Deanna Anderson

I had a fantastic experience buying my 2022 Hyundai Tucson from Charles at Hamilton Hyundai. He provided great customer service, was extremely approachable, friendly and did not pressure me into anything. He had great knowledge of the vehicle and explained how to use the different features. Esterina from finances was also very helpful and did not pressure me into purchasing additional coverage/protection services for my vehicle. If you’re looking for a new Hyundai vehicle I would absolutely recommend stopping by Hamilton Hyundai and asking for Charles.

Ali Abdi

Very good place, I got help from Haley very nice human being and professional person for selling cars

Tom Salisbury

Extremely friendly and knowledgeable staff, never pushy and never make you feel rushed in making a decision. This is why my family and I have bought or leased 7 cars in the last 12 yrs at Hamilton Hyundai. Great Product and great people.

Travis Jackson

This review is only from my last experience with the service department. I have always brought my 2013 Elantra in for regular service and in the past they have always been great. However last Saturday was different. When I arrived I mentioned that the front passenger door needed lubrication and was squeaking. I was assured that is part of the service package so it would be looked after. 45 minutes later I paid and sure enough on the receipt it mentioned door lubrication as part of the package I paid for. The next day my wife went to open the door and we heard a loud squeak and the door wasn’t lubricated. I have since done it myself and I know it’s a minor issue but if the service department will lie about something so easily recognizable can I trust them for other things? Are they really checking the brakes? The whole point of going to them is they are knowledgeable and trustworthy in regards to Hyundai vehicles. I now wonder if it’s worth the cost to bring my car to them anymore.

Steve McDonald

This dealership has treated me very well. There service department is reasonably priced and they have not tried to up sell

Milena Novakovich

I don't normally post reviews but received such EXCELLENT service, I thought it was a must. Have purchased a lot of vehicles, usually not a pleasant experience. NOT THE CASE THIS TIME! I would recommend Hamilton Hyundai without any hesitation. Mr. Richter, Charlie (Tuna) Poisson and everyone we came in contact with were a complete pleasure to deal with. These folks are honest, knowledgeable and professional. They made this vehicle purchase experience a comfortable one. Thanks very much folks!

Michelle Carey

Heather and Charlie are a pleasure to deal with when buying a car. We have dealt with them three times now and would not hesitate to recommend them to all our family and friends. They are honestly the best we have ever dealt with over 35 years of buying cars! They truly care about their customers!

Michaelle McTeer

I purchased a 2021 Hyundai Kona about a month ago, I had a great experience at this location. All staff were extremely friendly and helpful. If you go to this location I highly recommend Sumir Bassi. He was excellent, always kind, and extremely helpful, no question went unanswered. I am extremely happy with my experience overall. And I love the car!

josh defreitas

I had a excellent experience with Colin at hamilton hyundai. He was able to find me the perfect car and stay within my budget. Another sales rep Charles was very experienced in going through all the features of the car and made sure any issues or questions I had were answered. Matthew Sampson at the service desk was able to go over some servicing times I should be looking at and recommending other options for the well being of the car. Overall I was definitely impressed and would recommend anyone looking for a new Hyundai or car in general to definitely check them out. 5 stars plus! Edit: I need to say how amazing this 2021 car is on gas! I got 760 km on 1 tank. I’m generally getting 4.7 L/100KM

John Halcovitch

I purchased a 2020 Palisade back in June. The whole experience was great. Sumir was fantastic. There was no pressure to buy and he explained all the features and options. When my wife and I showed up to take the vehicle for a test drive the COVID protocols in place to ensure us the vehicle was safe and clean was amazing. We felt comfortable right from the start. The available features that Hyundai has to offer are amazing. I get stopped all the time by people who ask about the Palisade . Highly recommend Sumir and the rest of the Team at Hamilton Hyundai. You won't be disappointed

Ivy League Electric

After signing and purchasing our vehicle they decided they couldn’t follow through on the promises they made to make the sale. Customer service doesn’t return phone calls regarding services and are generally rude.

Heather S

By far the best customer experience that I have experienced with Hyundai. You are treated as a valued customer at every stage. Buying new, leasing, end of lease and every other interaction is lovely. An absolute pleasure. Also the finance manager Esterina is the best. Very kind, straightforward and helpful. I can't recommend enough

Sarah B

I bought a used Elantra from Hamilton Hyundai, and I was very happy with the service David Frame provided during that process. He helped me find the car that was right for me, worked to ensure that I was happy with the deal we settled on, and didn't use high-pressure sales tactics or try to convince me to buy outside my budget.

James Lobo

We purchased a used vehicle from Hamilton Hyundai and my wife & I were thoroughly impressed with David Frame and the customer experience we received from Hamilton Hyundai. David actually pointed out a couple of things he would take care off on the car and that was even before our test drive! The car was in pristine condition when we picked it up last Saturday. We have no hesitation recommending David & Hamilton Hyundai if you are in the market for your next vehicle and like the no sales pressure approach.

Barbara McCarthy

We were so very pleased Hamilton Hyundai gave us an appointment the very day we called as we had a problem with the rear tire. The wait time for the repair and an oil change was a little over an hour and we were glad to be out of the cold. The staff is expertly versed in customer service. We were very pleased and Hamilton Hyundai even topped up the fluids and vacuumed the interior. Excellent customer service !

Stephen Durham

We had a great experience purchasing our new vehicle with Charles. Made the process very easy and comfortable. Great guy and definitely recommend you see him if looking to buy.

Laura Upson

After leasing a vehicle our term was up and a decision had to me made. Unfortunately due to circumstances this was taking some time on our end. Colin was more than supportive and gave us the extra time needed. No pressure, just understanding and compassion for our situation. Thanks Colin!!! Your kindness through are difficult time is greatly appreciated. :)