Reviews of Dewildt Chrysler Dodge Jeep Ram (Car Concessionaire)

jeff farnell

Great staff! I've purchased 2 vehicles from Mike here and I will be back for a third.

Another Brick in the Wall

When my son was looking for a new vehicle, he asked that go with him to assess a few. Not surprised he went back to DeWildt Chrysler but I hadn't been there in a several years and looked forward to see where his interests were. The interaction and process with Mike, Jordan and Mark was very relaxing and informative. They offered excellent suggestions of the different vehicles considered based on their product knowledge. At that point I knew my son was in good hands and that whatever the decision it would be great and, more importantly, he would be taken care of going forward. So I'd like to thank you three, Mike, Jordan and Mark, on helping him with the purchase of a new Ram 1500 Sport. Of course, I'll have to borrow it once in a while too. All the best guys.

Trevor Lord (TrevC2E)

I purchased a Jeep Wrangler from Anthony at DeWildt Chrysler last year. He made the process seamless and was professional from start to finish. He helped find the perfect Jeep that fit my wants and needs. I highly recommend using Anthony when buying your next vehicle from DeWildt!

Yasmin K

Bought a 2017 Ram 1500 in the spring from Rick. It was a great experience. Rick is always very warm and welcoming. Recently, my truck went in for service. The guys at Dewildt did a great job and even did an amazing cleaning on the exterior. Looks like it just rolled off the showroom floor. I would highly recommend Dewidlt Chrysler as my experience was more than satisfying compared to other dealerships I have dealt with in the past with previous vehicles. If I could rate more than 5 stars, I would!

Monster Media House

The best Jeep Ram and Dodge dealer in the Hamilton/Niagara region! Highly recommend dealing with the professional honest staff here!

A L I E N

Definitely DONT recommend this dealership to anyone, purchased a vehicle here, just such disrespectful & rude customer service, they say anything to sell you a car. Honestly just take your business elsewhere.

alex abbs

The staff in particular Charlotte and Andre were so good to me during my experience. They were honest and more than fair to me. They went above and beyond my expectations and worked so hard to ensure that I was safe and on the road as fast as possible. Could not have been happier.

Rui Almeida

Parts closed on Saturday....., I had to change my review, after trying MANY times over the years to buy trucks in Hamilton, the Hamilton Area dealers never toke the time the sell me a truck (3500 and up), Today I was amazingly surprised when the Sales Manager him self toke time to talk to me about ordering a new truck and not try to sell me what he had on the LOT. Thank you very much Mark Belleti.

Steven Woods

Car dealership

Jeff Hockings

I had some issues with DeWildt when buying my Jeep, but they were quickly taken care of by Miriam. She is one of the nicest persons I have had the pleasure of meeting, and she knows customer satisfaction is key! Moving forward, I must say this dealership has now made me feel like I am part of a family, and I am grateful that Miriam has accomplished this! I feel that whenever I’m in Hamilton I can stop by and see some new friends! How great is this!! Thank you to Miriam and the team at DeWildt! Aces????????

Reign Day

My salesman Josh, was friendly and knowledgeable making me feel comfortable about my purchase. I had a small hiccup with the vehicle purchased and after informing Josh he was quick to take it up with the service department and had the problem taken care of within a couple of days. I would recommend others who are thinking of purchasing a new or newer car to Dewilt and I also recommend speaking with Josh about the potential purchase as he won't let you down.

bnr 32

My dad went in for a recall, before the recall van ran perfect, after the so called fix it runs so bad we cant drive it. If i can give you a minus i would.

Carina Andreatta

I bought my third vehicle from Dewildt Chrysler last week and, once again, I was amazed by the exceptional service. Mike worked with me to ensure I received a vehicle that I loved, while keeping my monthly payments within budget. The staff ensure you are receiving the best value and work within your limits to give you a great car, as well as experience. Thank you, Dewildt Chrysler!

Jessica Short

Similar experience as Thomas below. Service department never completes all the work needed and doesn't check schedule ahead of time to ensure parts have arrived prior to customers scheduled appointment. This result in multiple repeat visits and wasted time of customers!! Currently they have my vehicle for warranty work since i refuse to take it back until ALL work is complete - after showing up for an appointment for the 3rd time (same issues that never get finished) and then being told they don't even have the part yet again to complete the repair. Wanting me to take my Jeep back and return to their dealership another day to complete the work! This dealership is 45 minutes away from my house and after 3 times for the same things. I will not pick up my Jeep until work is completed! They have given me a rental for the time being but I leave on Saturday for a week holiday and have been waiting over 24 hours for a response from the service department on what is to happen while i am away for a week. Since google reviews are all anyone cares about anymore maybe my emails will be responded to now.

Melissa Blanchette

They provided me with excellent and friendly service during the purchase of my Jeep Rubicon Recon. I live 11 hours away but was glad to make the trip to go get my Jeep. They made the process very straight forward and easy and had everything ready for me to go when I arrived to pick it up. Two thumbs up for sure!

Mike Arsenault

Good staff

shaun manion

Was good

Christopher Zizzo

Excellent people! Anthony was easy to work with, knowledgeable, friendly and low pressure. So happy with my purchase and the follow ups from the dealership.

harman mann

dont bring ur car for repair to this location,,,they charge u again & again. totaly unproffesional.we go there to check engine light they charge 1435$ with 800$ labour but the car still has same problem., now they want more money to check it again. take ur car somewhere else.

doug nagy

George was a great sales rep and the whole crew was delightful. Will certainly be back when we need another Dodge. Thanks Amigos.

SNOWCITY CYCLEMARINE

Bought our Ram from Dewildt and we couldn't be happier, You expect perfect experience when buying a new truck and we received 10x better then any other dealership experience in the past! Thank you Rick, Jordan and Mike Dewidt.

Andre Lewitzky

Had a great buying and delivery experience for my Jeep Gladiator. The sales staff were extremely helpful during the entire process.

Amanda Nagy

We got a great price on a brand new van that was last year's model. Service was great. I wish the van came with car matts

Michael Harris

When I purchased I got a used 2015 Journey and the deal was pretty rushed by the sales rep. I then got sold an extended warranty provided by Chrysler. The Journey didn't have Bluetooth and they didn't check to see that components inside the vehicle actually worked. The vehicle made noise when it started up in the winter and less than 4 days of having it and I need to buy a new battery for the key fob. I then called back to see about cancelling the warranty a few weeks later and who I believe to be the receptionist laughed regarding the whole situation about cancelling the warranty. I wouldn't suggest this place, and I wouldn't come back either. I even asked about snow tires because they had a deal was going on and the rep couldn't care less since he already made his sale.

Carole Richer

Fantastic service.

Antonio Iavarone

Just purchased a brand new 2021 Durango R/T from Anthony and he was super helpful and knowledgeable, able to answer all of our questions we had and make the purchase as simple and easy as possibly. One of the few car sales representatives that wasn't pushy trying to force us into a sale we weren't comfortable making. On top of the sales process being very easy for us, we absolutely love our new SUV as it is perfect for our new little family!

Antonella Monroy

We just purchased a vehicle here and had a very memorable experience. We had Josh helping us pick out a vehicle to which he made sure all our needs were met and exceeded. We will be coming here and recommending our friends to him and Chrysler Dewildt for the impeccable service they provided to us!

Charles Hentschel

Great customer service and vehicles.

Paul Corbacio

First impression of Dewildt Chrysler was meeting Anthony trabucco...he excels at customer service and professionalism when it comes to finding the exact fit for what your looking for in a new/used vehicle. Walking in not knowing exactly what i wanted, anthony put it together for me and i could not be happier and never felt so comfortable with purchasing a vehicle. Truely a dealer i will absolutely purchase from again thank you Anthony Trabucco and thank you Dewildt Chrysler. ????

Ethan Ding-Garber

As you would expect from any other Chrysler Dodge Jeep service points, they will attempt to fix the problems but there's a very likely chance that you will need to return for a second or even third tune-up since they strictly subscribe to the belief "not going too deep into it and hope to god that the problem will solve itself" which is understandable LOL eventually you will get the issue resolved but just don't hold your breath the first time

John Townsley

Who ever was working in reception needs a day off or find a different job as she was being snotty with my fiancé now to the problem we got her a 2021 ram 1500 classic four months ago and well nothing but a lemon it’s bin in almost every dealer from Hamilton to Thunder Bay ont over a bad gas gauge or wiring problem and still doing this I will be bringing it in and you guys better solve the issue have management contact me

Mark Howson

Great customer service

Brad Sicurella

Thank you Brett for dodge ram your service was absolutely exemplary

Terri-ann Lassman

Exceptional service from Ray in the service center.

Connor Lowry

I’ve been to multiple ram dealers, and these guys were by far the best to deal with. Everyone knows what’s going on and they go the extra mile for service. I dealt with Ray most recently, he was able to squeeze my truck in to take care of a time sensitive issue right away, and was extremely professional throughout the process. I wasn’t waiting around for any extra time, the issue was taken care of diligently and I was on my way. Highly recommend these guys if you live in the Hamilton area.

DEBORAH COLES

Both in Service/repair department and with Justin Ciprietti (highly recommend him) in new vehicle sales … First and foremost the service we received and please note Crystalle (my apologies as I’m not sure if that is the correct spelling of her name ) was our service/repair representative.. I brought the truck in … it was three months out of warranty “in the years” not “the mileage” and they were going to do a goodwill for the issue ((note: we chose to pay for it and use the “Goodwill” if necessary within another three months time frame if anything came up Re: because the item that needed repair/warranty was not a large dollar amount)) … They ordered the part necessary … it was done on time and well… Please note this was not our previous experience in this department the last experience was a nightmare but they have basically replaced their team in the service/repair department????????… they are a great group/team … I highly recommend them… Secondly… Justin Ciprietti Was the sales representative we were introduced too to “”just get a value on another vehicle for a possible future trade in”” … He was personable, knowledgeable, respectful And “not pushy”… Thank you Justin… the purchase of the 2021 Fully loaded Warlock was an absolute wonderful experience… it was an absolute pleasure working with you and I highly recommend you!! Congratulations on your successes!

Winona Gardens

The DeWildt Family has always been the 1st choice for our Family's vehicular needs!

Desirée Oliveira

It was my first time purchasing a vehicle and the staff at Dewildt Chrysler made it an experience I will never forget. My salesmen Dan broke everything down for me to understand better and used language I would understand. He is incredibly knowledgeable and explained everything in such detail. Dominic the Financial services manager helped give me the coverage and protection I needed to have peace of mind while driving. Mark the General Sales Manger was there to over see me receiving my new car and to help teach me the ins and outs of my new vehicle. Over all I was so happy with my experience at this dealership and with all the staff that helped me buy my new car. Thank you

Pandamonium Publishing House

Mike and his team are awesome! They made our purchase of 2 Dodge Ram trucks easy and comfortable. Their professionalism and expertise are top notch. Would highly recommend.

Monica Houle

We have purchased a few vehicles from Dewildt Chrysler over the years and have always been happy. Very knowledgeable and honest staff with amazing costumer service skills. Service centre is open late on certain days which is a bonus. Highly recommend this place

Scott McAlpine

Jordan Dewildt and the team were a pleasure to deal with. Because of Covid 19 we were able to do most of the the transaction over the internet and phone with ease.

Nicholas Borcic

Purchased a 2 door 2019 jeep wrangler with the help of Anthony trabuco and loved everything from inquiring about the vehicle to signing the papers. Staff was super friendly and made my desicion that much easier. Highly recommend dewildt for purchasing a jeep or any other car for that matter!

Laura-Lee Zimmerman

The staff at Dewildt were awesome and I received excellent personal assistance with purchasing my new Jeep! Big thank you to George Brankovic, Linden Bailey, Lorraine Cleary and Miriam deWildt!

Joe Mariano

Fast friendly service

Paul Driver

As soon as we walked in the door we were made to feel welcome by all the staff. George found the prefect Jeep for us Hoping this is the start of a very long and great relationship as we now own a 2019 Jeep Grand Cherokee.

Uliana Rusova

Great place to buy your car. And return for any and all car maintenance services. The friendly and professional new service manager and service staff helped answer my questions and concerns. Had me on my way to work in a flash. Recommend to anyone with a car or in need of one.

Stephen Gauld

Had a breakdown with our 2017 Trailhawk. The staff at Dewildt advised how to proceed (Jordan and Jeff). Roadside assistance was prompt and covered. Within a week, my unique problem was diagnosed, and all new parts installed. The work was covered without question as was a rental car, which apparently is not always covered depending on your warranty package. Dewildt didn't hesitate simply telling me they will put me in a rental. Extremely happy with the professional care Andre LaFontaine and Charlotte Hartwell displayed. They went the extra mile to ensure I was looked after. Thanks guys.

JMorris Media

Great experience all around! Mike, JD, and the rest of the Dewildt team were super reasonable, knowledgeable and patient throughout the whole process of buying my new RAM. Would highly recommend.

Apreem Kuryakus

Very bad people .dont buy from them.i had a bad experience with a new car manager & a sale person. The Owner Response to my review is not relevant. All I want from the owner is to train his employees to respect the customer weather they buy from them or not.This is how you maintain a good business relationship.I hope noone has to go though what i went through.

S R

WOW! This place is awesome to deal with from the minute you drive on the lot and when you leave with your new wheels. Dan was great to deal with when purchasing my Dodge Ram, he was very knowledgeable and took care of everything so it went smooth. Domenic helped me get the financing and was also a great guy to get me to the finish line. Keep up the great work Dewildt, definitely an A+ team. Thanks to all behind the scenes staff that made my truck shine! If you are shopping for new wheels, you won’t be disappointed here! Thank-you! Steve

Tony M

Great experience with Dewildt. Vehicle purchase through them was easy, efficient and exactly what I was looking for. Friendly and courteous service from Brad, whilst also knowledgeable.

MS Hamdan

It is where you send your car and know for sure it's in a safe hands.... But every time I go there I find something not right about my 2017 car though there checks

EXPERT REVIEWS

Friendly staff who went above and beyond to help me. Down side is my vehicle was not finished repair when given a deadline.

Paul Wellard

Brad is an honest car salesman. If your going there to kick tires ask for Brad.

John W

Business must be good. Went there looking for a truck on Friday and spoke to a sales guy and gave him all my information and never heard back from him. I signed a deal with Peel Chrysler yesterday - will never go back here again for sales or service. ..........then explain this to me. 'IF' your sales guy contacted me then why did I buy my truck elsewhere? You did not even get to the negotiation stage because you never called me back - basic sales 101. My original post and rating still stands

Sally Vince

I bought a used Wrangler and am very happy with my experience. The price was right, they have new a good deal on my trade and the Jeep was in good condition when I picked it up. The sales person I dealt with was Brett Scholl. He was friendly and efficient and easy to deal with. I would recommend this dealership.

Ron Short

Update 2 months later, our "brand new" 2019 Cherokee has had the bumper** and AC coil replaced already. Defects happen and minor blemishes happen during manufacturing I get that but the service at Dewildt Chrysler is just plain embarrassing, 1st trip they just refiled the coolant in the AC without finding leak... blemish on bumper not even looked at. 2nd trip crack in AC coil discovered, coil replaced machine that does coolant broken, bumper can't be fixed need replaced next appointment booked for coolant and to install new bumper.... 3rd trip get loaner car coolant replaced...get rear ended in loaner car, service center more concerned about 5k deductable then my fiance... Hours to sort out insurance and repairs so ask one last time if we need rental car from insurance.... 2 hour later were informed they don't even have new bumper for appointment they booked... I will never have my car serviced at Dewildt again or any other dealer ship. Got our brand new 2019 Cherokee from Dewildt after a bad experience with another Chrysler dealer. Our experience with Dewildt was great and we got 0% financing just under the wire! The sales team were great and made it a very easy to get the car we wanted. Trade in process was easy and I felt both parties got a good deal. Would recommend for anyone looking for a new vehicle.

Carla Frechette

Bought a vehichle here and company was great to deal with

Naefel Fadel نوفل فاضل

I Have been to many dealerships and I have to say Ray and his team are very polite and extremely professional. I did go in initially to get an oil change and tire rotation done and they were able to replace a stripped bolt on our 2020 Jeep Wrangler Sahara. I will be going back to Dewildt for the regular maintenance going forward. Great service from Ray and Jordan the Technician.

L Troake

Great place to find your next ride!

Nick Wojcik

Fast, friendly, and efficient service to schedule my appointment and buy some parts.

Michael & Samantha Servello

Amazing customer service!! We purchased our van with them then brought my mom to trade her car in to buy a jeep! Would highly recommend anyone looking for a car to head here!! :)

StatueRue

Providing Free WIFI for customers that are waiting for service so they could work would be a nice, as I'm sure there is WIFI for staff so it wouldn't be too much trouble to offer this.

Christopher Mazurski

Waiting to see if the owner is going to let his service bays go back to servicing my vehicle where it's been serviced since 2012. Service there is first rate when it comes to my Service Adviser Ray and Jeff the Parts guy, they get a 5 Star rating all the way. "Added since Reply". That's Odd, Prior to asking to return I had never been told about any incident and was not aware I ever had a complaint while I was on your property but I guess you couldn't have thought to just ask me to not do that while I was on the property? Clearly the upfront management has some communication issues. Too bad, Even great service isn't worth that kind of disrespect sir.

Ryan Griffiths

This dealership is first class. The salesperson Anthony was attentive and knowledgeable on the RAM lineup and features. Anthony and the manager Mark were reasonable negotiating the sale on an already heavily discounted vehicle without any of the nonsense you get from other dealerships. Overall a good experience purchasing a new RAM truck for my wife, and I would recommend Anthony and this dealership if you are looking to buy a new vehicle. I won’t hesitate to give them my business in the future.

Jessica Amaro

I take my 2013 Jeep Wrangler here (my baby) and everyone is always so incredibly friendly. Andre especially has always treated me like family and gives me exceptional service. I wouldn’t trust bringing my Jeep anywhere else. Great job and highly recommended for anyone’s service needs!

Andrew Kelly / eOne

We enjoyed an incredibly helpful, no-pressure experience as we found our brand new Wrangler. Anthony was amazing in taking all the time we needed to ask questions and discuss details - he really helped us feel confident in our new vehicle. Great facility and helpful staff!

charly h

Friendly and great service.

Charles Harnish

Quality service

Zach “Zachy” Nash

Ray and the team are incredible, my truck runs better than when I bought it! Quick and easy process, no need to look anywhere else!

zeo fallen

Awesome dealership

Robert Cook

Friendly service

teiuriz

Very professional and helpful. Quick turnaround on the sale.great vehicle I love it.

Frank Barlow

Just stopped in for a Warlock and unfortunately it did not have the 392 gears . Then we saw the new red REBEL !!!. Once she seen it we had to have it . Anthony was really good. We kept aAnthony well past close and demanding too have it ready for delivery the very next day . The whole team understood that if we couldn't have it the next day we would have just waited , but they went well above and beyond to have it ready . I am extremely happy with my transaction with the team at Dewilt Dodge . Thanks Anthony...

Nicole De Luca- Owen

My Husband and I had a great experience with Anthony at Dewildt. He was knowledgable and provided us with all of the information we needed to make a decision. He promptly responded to our messages and made the buying process very easy. I would recommend giving Anthony a call if you are in the market for a vehicle.

Brian Oldham

Great staff. Friendly, caring and knowledgeable.

Loretta Purnell

Peter and I just love the service we recieved today ...thanks George ..you are amazing !!!

la bodega

all the person in service are great

Mike Duguay

Purchased a new van. sales staff Dan and manager Andy Cook were fantastic......extensive knowledge.. great service.....no pressure.....great experience thanks guys

Pauline Thoma

Worth the 8 hour drive!! 2 years ago I bought a car at DeWildt Chrysler, but since then, am now living in Timmins. So I figured I should shop local, as Hamilton is a far drive (8 hours) away. I checked out the local Chrysler in town as well as two dealerships in Sudbury - which soon became extremely disappointing as it didn't seem like anybody cared about my business or wanted to give me the time and day. This was not something I was use to, as my previous experience (with DeWildt) was the total opposite of this. What I had wanted to do with my car seemed impossible and this left me extremely disappointed. I didn't trust the information I was receiving, I needed a second opinion. So I reached back out to Jordan, who had helped me with my previous purchase. Within a minute of talking to Jordan I knew I was going to make the drive to Hamilton for a new car. Jordan had no worries or any doubts in his mind about what I wanted to do and he made it happen. Within a couple days a decision was made, and I was on my way to pick up my new Jeep! WORTH THE DRIVE - thank you again, Jordan and everyone at DeWildt and for yet another 5 star experience. I have no doubts in my mind, I will be back for any future car needs.

Glenn Biggs

Awesome service with a smile and if like to thank them for being considerate about my wallet ????????????

Tom York

Such amazing people here very welcoming, got taken care of by Brett Scholl he helped me satisfy my wants and needs on purchasing my first Jeep. None the less I recommend this place big time. 5 Stars

BDubbs_Canada

Thorough and committed to a great service experience! Long history in Hamilton. Highly recommended.

Herbert Pelz

In and out fast NORMALLY but they will take you home and bring you back on completion if behind schedule.

ZANDER*

I felt ok going there for service they my problem and the seem friendly enough.

Wayne Schrader

Very impressed with the service I received at this dealership. I know now where I will purchase my next vehicle.

Glenn Bowerman

Service technicians always try to sell repairs that aren't neccesarily needed.

Jennifer Roe

I had an issue with my vehicle and Rick Dewildt was very accommodating and quick to respond and resolve.

Randy Thompson

Seriously you have George to help you out. He's willing to grab the ankles for you. The best guy for the job!

J B

Great place to purchase a vehicle! We received nothing but incredible customer service with no pressure to purchase a vehicle. I will definitely purchase again from here.

Lee Callaghan

Worked with Anthony Trabucco and had a great experience. Honestly couldn't have asked for better service. If you're heading over there - make sure to ask for him. ????

Richard B. Stuart

Sales staff is amazing. I highly recommend brad to anyone. Not pushy not suffocating for you to buy a vehicle

Elysse Kwon

Great experience. Ray is always extremely communicative and transparent. Glad we found Dewildt!

Amir Ahmadi

The service department and Mr Laith are very friendly and worked hard to ensure my satisfaction. Thank you. I will continue to do business with you.

Connor Yarmie

I was inquiring about the silver Hyundai Genesis coupe that they had and I strongly suggest to stay away. First off the salesman I spoke with was nothing but a snake. He wasted a 1 1/2 drive to Hamilton so I could find out the car had multiple issues including, broken tail lights, in responsive centre screen, paint and rust chips as well as dents and a brake pad that was sticking as well as tires with no tread. This was all of course after he told me the car was in great condition and was a bargain. I strongly advise to bring a mechanic like I did to make sure they don’t try and scam you.

CCL Wash and Seal Nic Catalano

This is where I bring my Ram 2500 for service the owner personally checks in with me nearly every time I have been there and I truly appreciate this extra service. If you need a vehicle go there they will hook you up!

Darin Wiley

Great staff and very knowledgeable of the vehicles that they sell!

Adam Costantini

Bought a new Ram and my sales person Josh did an amazing job. Dewildt gave me an incredible price. Very happy!

The Duggan's

(10 STARS) SUPER PLEASED with my new Ram 1500! Jordan and the team at Dewildt Chrysler really went out of their way to help get me into the perfect truck at the best price possible. They really make you feel like part of the family. I would highly recommend the Dewildt family when in the market for a new vehicle. Thank you Dewildt Chrysler.

Colin Corrigan

Just bought a RAM Warlock from Anthony. Awesome to deal with and I went to a number of other dealerships. Anthony was easy to get a hold of and was very professional to deal with.

Blue_haze_killin haze

Loved the service I got keep up the good work

Karen St. Jean

My husband Mike booked a service appointment on Feb. 6, 2019, for our 2014 Jeep Cherokee to have our lane sense repaired before our 5 year extended warranty ran out at the end of the month. Shuttle service was excellent with a very nice driver. Charlotte Hartwell, our service advisor, was fantastic. She went out of her way to get us a camera delivered in a timely manner so we could get on our way. Thanks for a job well done by all involved.

Caroline Nickele

I felt bullied and harassed at my last service visit. Update- I took my van back to have an oil change and services were performed that I declined and I was charged. Absolutely ridiculous... Never coming back.

Kaleb Anderson

Mike, Josh and Dominic went above and beyond to get me out of a financial mistake, and into a brand new truck. They didnt just give me good service. They truly did everything they could to help me. Strongly recommend them!!!

Chris Dube

Bought my last 3 vehicles from Mike, Great customer service.

Kyle B

One of the best dealerships around! I have always had great experiences at Dewildt. The owners are extremely down to earth. Parts & Service department again one of the best. Highly recommend this family run business.

habib niazi

Took time to get attention of salesperson. But later on very helpful and cooperative.

Emily Homer

I bought my first car here, I dealt with Anthony. I have never experienced better customer service before, he was so kind and helpful. I was from out of town so always made sure to mention to drive safe. All around great experience and made it so easy for me. Thanks guys!

Velissarios Vourkoutiotis

Great service

Mark Walker

I was very fortunate to meet George at DeWildt Chrysler in Hamilton. I had been to a few other Jeep dealerships but in no way did they have to depth of knowledge George had about the Jeep lineup. Specifically the Rubicon edition. George took the time ... i'm talking hours to go through each accessory that was relevant ... and not so relevant ! ... and as the accessories added up ... George said not to worry ... i'm going to make sure you get a good deal ... and that is exactly what he did ! ... thanks George ... wishing you and your family all the best

Cori Anderson

My husband has been dealing with this company for over 20 yrs because of the service department. I bought a Trailhawk here 2 yrs ago and my husband was right. Ray at the service desk is a pro, really knows how to get things done and is fun to joke around with. Paul is the only mechanic we let work on our trucks. They are all great, but Paul is a master- there is nothing he cant figure out. Personalized, professional service from start to finish! Keep it up boys!

Kristen Bailey

I just purchased a 2019 Jeep Compass and I absolutely love it!! George and Mark we're both amazing to work with!! George found me exactly what I wanted and for the price I was looking for! They both were so helpful and went above and beyond to provide me with the best customer service. I have had a terrific experience with Dewildt Chrysler and will definitely use them again. Thank you Mark and George!!

Graeme Harris

WILL NEVER DEAL THERE AGAIN bought a used 2012 100,000.00 dodge 3500 diesel truck of them they damaged the aluminum rims when changing tires on it no remote for the tv and was told in an email if you don't like it then don't buy it bring it back that was the answer and i was told i would get extended warranty and went in for warranty work and was told i don't have it also. it is a great truck but buy from somewhere else in my opinion they don't even deserve a 1 star also it now has the dodge DEATH WOBBLE again no warranty at only 86000 km

Anthony Zekl

Very happy with the team at Dewildt Chrysler. Great work Anthony Trabucco.

Catarina Santos

Great service, great workers!

Bob Marley

The negative feelings caused by the usual up-sale tricks only got worse with the subtle retaliation towards customer when the "recommendation" was politely rejected.

Brayden Aljoe

Recently purchased a 2018 Mazda CX-3 from Mike. Process was quick and easy and they were able to help with any questions I had. I highly recommend dewildt if you are planning on purchasing a viechle.

Sandra Johnston

Love this place! Been coming for years...Miriam always treats us like family! George is best salesman and always a gentleman. Thank u for always being there for us!

Darknothing

The service is the best. Really good.

Momma.2.6 Cubs.

Great friendly service .. they work hard for you. George is very friendly and helped every way. The staff are great to. I highly recommend this place for a vehicle!!! Thanks guys.

Debbie Dionne Haydl

I am incredibly impressed with this dealership. By far the best car purchasing experience to date. Could not be more happy with my 2019 Jeep Compass Ltd and I got a super deal! ????

eksbawks eksbawks

Don't give these people your phone number under and circumstances. I mean any at all, even if you're calling asking for directions. They will put you into their dirty little database and call you every week or so trying to sell you a car.

Emma Rowland

Absolutely a wonderful experience!!! The car was ready when I arrived. Justin is wonderful to work with and found the right car and right deal for my family! Would highly recommend Dewildt Chrysler! Efficient, hardworking and helpful! Thanks so much to the team for all your hard work :) A happy customer!

طاهری خبر

Got an Excellent deal on a Jeep from this excellent dealer. Jordan, Dan and Domenic are great to deal with.

Lisa Valvasori

DeWildt Chrysler never disappoints! I finally have the vehicle of my dreams all because of Anthony Trabucco! He listened very carefully to my needs & my wants, and he got the job done in a timely, efficient manner! His professionalism and attention to detail exceeded all expectations. Thank you for making my experience seamless!

James H

How do I give you a minus rating?!? This is what happens when you bring your vehicle to Dewildt to have it "repaired." I originally brought my car in to have the ball joint and stabilizer bar swapped out, I even provided the parts, still cost a fortune by the end of it all. After my THIRD visit I picked up my car with more issues then when I brought it. The mechanic even told me to my face that while he was "test driving" it these warning lights came on! HA HA give me a break!!! The manager was even there during this phase and he just said, "do you want to have that looked after now too?" I was trying to process what I was being told and went back to the waiting room. I went back and questioned again how my vehicle can be in their care and it come back with more problems? The response I got was, "its a coincidence these things happen." That is such BS! I was told my work would be an hour or an hour and a half every visit and turned out to be minimum of 5 hrs a session! Wasted more time sitting around there. I am a separated father and missed time with my kids on two occasions because I was stuck in their lobby waiting. That is time I cannot get back with my kids. You stole precious time I was supposed to be sharing with my sons due to your shady business. The manager agreed to replace my ABS sensor for free at least. I brought it in for the FOURTH time to have my issues corrected. He told me to bring him a list because there was a lot that was "fixed' while in that shop! -ABS sensor magically broken under their watch -Blind spot / safety assist function not working now ($1,800 fix) -Glove Box was wrecked and just flies open when used - Suspension wrecked when Stabilizer/Ball joint was worked on causing the tire to rumble and clunk while driving (This was something I told them I wanted looked at and fixed on the FOURTH visit because they induced this problem. It was not fixed. They tried to tell me the snow tires were too big for the car. I had them on all last year without a problem. They just would not own up to the fact that their technician fu**ed it up when working on the car. I was told another $400 to fix this issue. I was already $1,500 invested and 20 HRS of waiting at this point.) When questioned why they didn't notice this when they put the tires back on they said, "we never had the tires off and did not notice it." ANOTHER LIE! I then mentioned they had the tire off to fix the ball joint. How is that possible? No worthy response given. To top this all off, I had someone pick the car up today because I do not trust them to complete any of the rest, things they have induced even, because I am at work all day someone had to get it.... the Manager said a balance of over $350 was owing for some parts and a coolant flush. This was all work I had done on the THIRD visit, which I paid for then. (Work they 'recommended' of course because they were unsure about the engine light and what parts it was. blah blah blah) He told the individual that he had spoken to me and I knew about the fees remaining and that its all good. They paid the $400 and left and then contacted me a short time after to confirm. They charged again for work already done and paid! This was the Manager!!! And lied about it, saying we spoke and that I was aware! Thanks Dewildt, for running me up thousands of dollars weeks before Christmas for problems you incurred and added labour hours. Did I mention that I am a single father with Christmas around the corner, you thieves?! I hope an investigative team exposes and catches your shady business for what it is! Refer to PICS --> Technician must've felt bad about his lie on the master work order and scribbled it out; or he did not want to expose his incompetence. Either way, I am livid! I have never written a review before and im pretty easy going but I am beyond angry.

Michael Brown

We bought a pacifica hybrid limited. We dealt with Miriam. Firstly, Miriam and her staff were great. She returned calls in minutes, followed up on every issue. She gave us a great price. We had a mechanical ssue with the van. Miriam took charge and resolved the issue in a timely manner. Jordan got us a better financing rate than when we expected. The van is amazing.

AHMED AL HAYALI ALHAYALI

(Translated) Very beautiful (Original) جميل جدا

James Dingman

I have recently visited the Dewildt Chrysler/Dodge/Jeep dealership in Hamilton. I have been having issues with a Ram 1500 that I am currently financing and explained my issues to the general manager Mark, and both his sales, and technician team members (Justin and Ray). Each individual member of this Dewildt team has taken their time to carefully listen to what it was I had to say, and the importance that my truck has on my professional lifestyle. I have been given several options for both diagnosing and fixing my truck as well as re-financing options if I wished to upgrade into a larger and newer vehicle. Having had a less than satisfactory experience with a different dealer I am glad I have selected this Dewildt dealership in Hamilton to help me with my vehicle issues. I feel as though the members of this team are actually there to help me and listen to me, and I feel a lot more competent leaving my hard earned money and truck in their capable hands. -James D

Josh davies

The service center here is atroshish. Worst place to get an oil change ot any work done. Bought a brand new jeep from them. Leaked at the door not my fault the just bandaided the seem with silicone then it leaked again same spot they tried to blame the roof but for some reason changed the door seal and said it was my fault. I complained told them I wanted it detailed inside due to the water damage and smell. They finally agreed. Called to book appointment for that and oil change and brought them my jeep at 7 am like requested only for them to call and tell me it wasn't done at 430 all they did was an oil change and didn't even touch the other repairs. I literally wait sometimes 2 -3 hours for oil changes eventhough they say 30 to 45 mins. Hate this stealership. Never will I buy from them again. Also traded my jeep in at a different dealer . Had my sale papers from the purchase in glove box they couldnt believe how i got screwed. Way over charged. I was 26 when I bought this and the short falls they have are to bad to ignore. They are definitely not customer focused. Any positive review here I can bet is employees. I have had several people come forward after my dealings and tell me they had similar issues with this stealership screwing around with them. Also when I finalized my deal and they found out I got preferred pricing all a sudden the jeep they found me wasnt available anymore and they made me pay to put a hitch on another one without me realizing it. Which also meant no towe haul mode. Absolute garbage this place is. There was also some big guy with black or dark hair and a goate. He needs an attitude check.his dirty looks and cold demeanor are off putting. Also it's been over 5 months since I've been there and I've had my new Ram for 3 months about now and I'm still thinking about how much they pissed me off on sooooo many occasions they always come up short

Mark Eades

Very impressed by the service department at DeWildt motors. Ray was honest and went out of his way to get an issue dealt with that the previous dealership I got my car serviced at neglected, so I didn’t have to go without my car. Ended up deciding to purchase a new van for my wife, Jordan was an absolute pleasure to deal with, straightforward, no bs. I would highly recommend that anyone looking to buy a vehicle or in need of a service, use DeWildt motors!!!

Rick Janssens

We recently switched to Dewildt my service on both of my vehicles was exceptional the correspondence from the service team was top notch. I was extremely impressed with the service Charlotte passed on.

Bob Groves

Many thanks to Ray Baki at Dewildt service advisor main st Hamilton Ray kept me well informed with updates on my vehicle that had a transmission issue. Thanks again Ray for your prompt and professional service. Take care Bob G

David Silva

Great service, great staff. Very pleased with my purchase.

Tito Khalil

Great deals by good people.

michelle Anderson

Shafted by a loved Brand!! The service department should be ashamed of themselves not only did they not diagnosis the vehicle properly but continued to repair the wrong part to the tune of over 2,000 dollars this Advisor was caught in more then one lie! I would not take an old wagon here to be repaired Lost all faith in the Tech's the Service department and for that matter Dodge it self! when i asked to speak to a manager and was told there wasn't one and that they were in the process of hiring a new one, Seriously!!!!

Derek Houle

Excellent staff. Very friendly. Will definitely return.

Chris O'Connor

I have boughten 3 vehicles from Mike, each and every time have been back I have been treated top notch. They treat you like family and not as a potential sale. They spend the time with you and listen to what your looking and Mike has always gone above and beyond and each time. This is by far the best dealership to work with.

Anthony Zotti

Dewildt catered to our needs and requests. Jordan the sales manager and Anthony the sales associate gave us daily updates of the progress of our vehicle. Family friendly atmosphere with no pressure. We have many dodge vehicles that have been serviced at many other dealerships and this one by far has the best customer service by Jeff and his Service Department. We will definitely be coming back to this dealership to service our cars and to purchase and lease vehicles in the future.

Daniel S

Amazing people who worked hard for me. Very much appreciated.

PKA

I purchased a 2019 Ram 1500 Sport back in September 2019, Anthony was the sales rep, He did a good job at making me feel comfortable,was patient, knowledgeable, listened to any of my concerns and wasn't very pushy, which I appreciate as a customer, the whole experience at this dealership was positive and would highly recommend! I also recommend, Anthony to anyone who is interested in shopping for a new vehicle! The truck is amazing, thanks DeWildt and thanks RAM!

John Hewitt

I would like to say that I have been very happy with customer service at Dewildt Chrysler Dodge. The sales team Josh, Dominic and the rest of the sales team. I would also like say the service department is a great team and very friendly. The parts department is great team and very friendly aswell. I WOULD LIKE TO SAY THANK VERY MUCH FOR YOUR SERVICE. JOHN HEWITT

Frankie Mazzy

I called the dealership and had the absolute misfortune of speaking to Brett Scholl. I asked for a few prices between the Ram classic and the Rebel and by the end of our conversation he says "you really have to come in and drive them because this is wasting my time". I thought this was customer service? Absolutely disgusted and disappointed. I called Glenleven Chrysler and they spent over 45 mins on the phone with me. The next day after I bought it in person. Thank you Brett for helping me and sorry I made you work. Dewilt Chrysler managers, please don't contact me as I have already purchased with 110% satisfaction. Thank you.

Suzanne Billyard

I would highly recommend the team at Dewildt. Justin was very thorough and followed up with any questions after my purchase. Thank you for a great experience!

Giselle Darveau

Everytime I come here its a very long wait time.. (just to add $ by the hour) and there is always a problem. Don't recommend it at all Good talkers, but always trying to upsell more then what you come in for. Senior Technician Paul will cut up other companies to try and make himself look better while making changes on your vehicle and blaming others. Front staff seem very friendly but this place is not too be trusted.

Kane Gasparotto

Dealt with a few dealership in the past and the experience at Dewildt was amazing. Working with Dan, he had my dream truck in stock and was very professional and amazing to work with through the process to get it! The whole team there was great, very nice and clean dealership to go to. Highly recommend checking them out when looking for a new vehicle!

michael kobylka

Been meaning to post this for a while to let others know about the awful service at dewilt. Purchased my 2012 Ram 1500 through a private sale back in the summertime, had a thorough pre purchase inspection prior to sale, and contingent on the deal was that the truck was sold safetied and the truck obviously passed. A month later brought the truck into dewilt for an oil change service, and after the oil change I was told that all 4 corner pads and rotors needed to be replaced immediately as they were very worn. Knowing the car inside and out as a car enthusiast I laughed, so much so, that I took a picture myself of all 4 corners and had a few chuckles with my friends through text. It really made me wonder what Dewilt says to single mothers just trying to fix up their cars just to be able to provide for their families... My last three services have been at another dealership in Hamilton which I will not name cause I could care less, but it’s safe to say my brakes have never once been flagged for replacement even almost a year later as my daily driver. If you’re looking at being being talked to like you’re an idiot, dewilt is the place to have your vehicle serviced.

Carol Nguyen

I only go to dewildt Chrysler for my services on my ecodiesel ram. They're the only ones I trust. I'm impressed everytime and now my dad will only go to them as well. Love the staff there. Charlotte in services is absolutely amazing. So informative and easy to talk to.

Patti Madden

I had a great experience. I bought a 2018 Mojito Wrangler Jeep. The staff are great. I love the way I was treeted as a Loyal and special customer. I can not wait to have that top off and enjoy my ride in even more style. A big thanks goes out to Jordan. Go take a ride visit Dewildt today make your dreams come true.

Jen Detering

The worst place to have service done to ANY vehicle. Twice now we have had the worst experience. They say they fixed things but they dont. Get quoted one rate and end up paying three times the amount and the problem still is fixed. Had to take it somewhere else and was shown what was wrong and it was the part they said they fixed. Never ever go here!!!

Lauren Murphy

Three vehicles and counting...thanks for all your help over the years!

Paul Costa

Just wanted to Share my Great experience at Dewildt Chrysler. The service is always great, time of service is always quicker then expected but I want to jump on Here to praise Ray. He works in Service and a better person you will not Find. His understanding and the way he deals with customers is the reason that Dewildt Chrysler will continue to be my only stop to service my Car. Keep up the amazing job Ray because it doesn’t go unnoticed.

Bruce Leech

Dewildt Chrysler is the absolute best place to buy a vehicle. They are straight up, accommodating and honest in their dealings. Alan, Nick and of course Mike Dewildt treated me like family. They are a great bunch of people

Real Lessard

Never had any problems with service or sale lady I do believe her name was Patty Black no longer with Dewilt Chrysler

Mandy Barrett

The guys at Dewildt Chrysler Jeep have been wonderful to deal with. George and Jordan made purchasing a new Jeep a smooth and painless process and were able to get my Jeep to me within two days so that I could enjoy it for the last long weekend of the summer! They're both super friendly and I would recommend them to anyone. I've also dealt with the shuttle driver on a couple of occasions and have to say he's one of my favourite people ever! Great job, guys!

Christine Mae

The team at Dewildt's from the sales staff to the service department always go above and beyond expectations.

Ottis Bautista

ok

Paula B

The best place to get your vehicle serviced from Paul at the service desk to Paul the mechanic, I’ve gotten nothing but amazing service. They will go to bat for you. Thank you for all your hard work and making me feel important everytime I come wether for an oil change or something else, you 2 gentlemen have always treated me with respect and helped me understand my issues. No question ever went unanswered! I always leave happier than I arrived!

Ryan Buckley

I had the pleasure of dealing with Jordan when it came time to upgrade my truck. The process was very easy and enjoyable. The entire team treats you like you are part of the family. I will be sending all my family and friends to Dewildts. Thanks guys!!

John Anger

I have great customer service. Thank you Ray for your assistance at the service desk. Thank you Paul and techs in the shop for the attention to detail when servicing my vehicle. I have been using Dewildt for decades. Keep up the excellent work.

Suzanne Jarmics

They broke my tire lock trying to get the rear tire off. Tried to blame the stripped part on the place I get my tires from. Refused to provide me with a new tire lock or try taking the bolts off my front tires which are original; with their own tool. Said they could drill out the bolts for $100.00 a tire. Oh gee thanks Just the absolute worst experience, I will not be returning to get my vehicle serviced.

Van Latendresse

This is a review I did for my Wrangler forum and thought it would be beneficial to also post it on Google reviews so folks can read about my experience and go there knowing they'll be treated well and the work they do will be top notch. Had my Jeep in recently to get the radiator, oil cooler and heater core swapped out for the infamous no heat on the drivers side problem. Now it's a blast furnace again. I have to give kudos to my dealership, Dewildt Chrysler Dodge Jeep in Hamilton Ontario, Canada for the outstanding service and work they performed on my Jeep as well as the no hassle approach to the problem, very stress free which is nice for a change. They had the vehicle 2 full days and a few hours of the 3rd day to make sure everything was in order with no leaks etc. They also informed me they flushed the system twice until no more sludge was present and with pretty much a new cooling system then installed I should now be good to go. Now I've read horror stories on this forum about this particular job and the amount of work and panel/dash removal involved and quite frankly that was worrying me quite a bit. I was worried the dash would be loose or rattling all over the place or extra screws or plastic clips laying around but no such problem everything is as it was which soothed my ocd. I was also put in another Wrangler for the period my Jeep was in the shop but I do have the gold warranty plan which includes a rental so I can't say what they would have done if I just had the regular warranty. In any event it seems to be the toss of the dice these days to find good dealership/service department and I just thought mine deserved some accolades as it's easy to bash and get angry at dealerships but in the event they do perform well in every aspect then I think they deserve a mention on the forums.

Daniel Doyle

Mike and Jordan DeWildt were very helpful, no pressure and overall made it a great experience. Highly recommend!!

Cam Weir

I have been a customer of the DeWildt family for over 20 yrs. and have never ever been disappointed with any of the 4 vehicles that I purchased there or the service that I received on them. From the top down they are a first class operation. Trust is important to me and that's the peace of mind that I get from DeWildt. Up front and honest people throughout their ranks. They're small town friendly in the big city. I'd like to give a shout out to Parts Mgr. Jeff L., Service rep Ray and mechanic Paul M. All are professional in their approach to solving any issues or concerns that I may have. Dewildt's...I wouldn't go anywhere else.

Jessica Leanna

I purchased my 2020 Jeep Compass off Jordan Dewildt. The Sales Team ensured my experience was flawless and I was looked after in a friendly and professional manner from start to finish. I will definitely be back and will be recommending my friends and family.

Hugh Shea

A big thumbs up to Josh and the rest of the Sales Staff...excellent, professional help...They made my buying experience an easy procedure.

Dann Babcock

Can never repair anything once. ALWAYS at least 1 return visit. Nice hack job. This is what happens when you are incomptent. Don't be stupid like me. When it's off warranty, steer clear! Talked with Mark 26 NOV 18. Was actually very positive and reseptive to resolving situation. Ain't no negotiation until they return 1/2 of the repair bill for breaking my wheel stud. A $25 value.

Matthew Parchem

Ray was very helpful

Aleks Popov

I had a great experience with Anthony. He is not only knowledgeable, he also went out of his way to help me with my trade in. I am very pleased with the customer service and follow-up. If you are looking for a new vehicle, you won’t go wrong with Anthony!

kelly burkholder

Great experience!

kam mojarad eski

Working in the automotive for 10+ years. I gotta say this is one of the most knowledgeable service staff i've dealt with. I sent an email to Ben K. in the service department and within 15 minutes , he answered all my questions. Thanks Ben and the service team!

Courtney White

Dewildt has great customer service ????

Katie Doidge

Best, most honest dealership I've ever been too. Excellent service and deals.

Jay Evershed

Great experience purchasing a new vehicle here. My Sales Person Anthony was one of the best I’ve dealt with. Most dealerships claim they offer the customer experience...few follow through. Dewildt came through! Thanks very much folks, looking forward to being a Dewildt customer for a long time

Garry Piche

Ask go Josh in sales if you are looking for a car... Real nice and good service

T S

Came here today with my relatives from out of town. We spoke with a salesman and i even called him before coming. I dont know what the issue was. I was very nice in person and didnt say anything rude. I had 40 k i could of spent on vehicle if i wanted to. Anyways we test drove a jeep wrangler but my uncle had not made his mind up and we looked at another one parked on the lot. When we did this the salesman said you know you can look online right. Once again i was very nice and replied saying sorry when i really wanted to say seriously we are here to look at a vehicle in person. I dont wanna name any names but the point of this review is that my uncle should of left with a jeep. Very odd encounter maybe maybe because im Punjabi.

Chris Renzella

Dealerships always suck

JT

Had a great experience financing a vehicle at this dealership Anthony and Dominic were great to work with and got me a great deal on a truck that I wanted and payments that work for me would definitely recommend them

Gary Johnson

Bought a 2021 Ram Warlock from Jordan and his team. Great experience dealing with them for the first time. Truck was delayed by factory but I received updates frequently from them on status which was amazing. Very happy with the truck and service we received here. Great overall experience and would buy from them again. Thanks team Dewildt!

Sarah D

My husband and I recently bought a 2021 Jeep Grand Cherokee from Mike Dewildt. My family has now purchased 5 vehicles from DeWildt Chrysler and each time they exceed our expectations. The staff are very professional, knowledgeable, and friendly. We would definitely recommend this dealership if you are in the market for a new car!

Mike Lamble

Service manager Mitchell was absolutely fantastic from the initial assessment of my required repair to the completion of the great work by the techs......great service experience

Brenda Hobin

Excellent customer service & honest, knowledgable staff. Long time client

珐新疆

The salesperson name call Brain comes the worst attitude, Don’t find that salesperson

Kellie W

My experience at DeWildt was great! I would reccomend this dealership. Mike and Jordan were great and very helpful/knowledgeable

jim greenaway

Just would like to say dewildt chrysler is one of the best companys i have delt with .The staff are very friendly and always make sure your needs are met.A special thankyou to the service department who have been takingcare of me for over 20 years which is why i stay a loyal customer.It continues to be a long lasting level of proffessional people who make every visit excellent.To all of you thankyou and keep up the great work that you all do.

Son Nguyen

Tries to up sell on a job that does not require

Brandon Di Luca

Purchased my last two vehicles at Dewildt. Mike, Mark, Andy, Jordan, and the team really helped me getting out of my last lease and into my new one. They were always prompt at responding when I had any questions. They have a great selection of vehicles on the lot with the trim levels and features anyone would want especially in Jeep Wranglers, Cherokees and Ram 1500. When I looked at their site and found the car I wanted, Mike immediately had it reserved, put aside, filled the tank so I could do a test drive, and the whole thing took only a handful of days before I got the new one. Everyone at the dealership is friendly, I've never felt pressured or like I was being hustled. Whenever I brought my last Jeep in for maintenance, someone from the service department always came out to talk to me about what needed to be done, and when I'd ask if something was necessary at that time, I'd get a straight and honest answer. Definitely check them out if you're in the market. Let's face it, Jeeps and Rams are the coolest cars.

Steven Boyajian

Great deals. Negotiate.

sergio santos

Everybody was great!

Don Leblanc

great dealer they took care of me and now I have an great Caravan GT

Fennell787

Second worst dodge dealership I have been to. Made an appointment days prior. Show up, 45mins later after (schedule appointment) car goes in, but I did have to say something at 35mins. No problem I understand it can be delayed, but 45mins is a little excessive. All I was getting done was tire change over to winter. I ask the front desk prior to if they could check tie rods and brakes and give me and update as the tires would be off and it would take 30 seconds to do. Got my car back, tires on, ask for update on tie rods and brakes and was told the mechanic didn't have time. But yet they were trying to up sell me for an alignment earlier, how does that work when they don't have time??? What and excuse. Never will I return to this dealership. Nor promote it. Thanks dodge. Great service. ????

Stephenie Peters

Mike and his team were amazing to deal with for the purchase of my new Jeep. Always available to answer my questions and work with me to get exactly what I wanted! We are proud to be a part of the Dewildt family now.

Tammy Eady

Slow at cash

matt mackinnon

this year i bought a dodge ram 1500 warlock from this dealership and i couldn't of been happier with the truck, and the customer service. My sales consultant was Anthony Trabucco, I highly recommend going through him for you're next purchase!

Marko Stefanovic

Great and considerate service! Brought my '07 jeep in for a a recall part replacement and software update. Still wouldn't start, they ran a diagnostic for me and basically determined it was a loose starter connection. Once they determined this they let me know they wouldn't be charging me for the diagnostic/fix.

Thomas Schilf

Poor. Made an appointment last Wednesday to drop the truck off on the following Monday for a specific repair for which they knew what parts they needed. An hour after I dropped it off, they told me that they did not have the parts and would not have them until tomorrow or I could pay a 10% surcharge for their failure to ensure adequate stock and they would get the parts from another local dealer. I informed them that I will not be going ahead with the repair. I will also not be giving them any more business.

Konstantine Theodor

A down to earth, honest staff that is very knowledgeable in their products. The customer service was excellent from the moment I walked through the doors.

Jamie Carbonara-White

GREAT SERVICE! I took my car here recently to have some work done, Paul at the service desk was friendly and informative and explained all of the work that needed to be done, he went above and beyond! Great customer service, couldn't be happier.

Cheyenne Clow

I dealt with Nick, George and Jordon today with their V.I.P. event and it was amazing! No complaints at all. They went above and beyond to help me and provided amazing customer service, they were very nice, straight forward and honest with me. I would definitely recommend them to anyone and will continue using them in the future! Thank you so much!!

Stephanie Lyons

Purchased a 2020 Jeep Compass from Jordan. He provided great service, as he went above and beyond in making sure the whole process was easy and enjoyable. Very friendly and welcoming staff. I would definitely buy another vehicle and would recommend Dewildt based on my positive experience.

Andrew Punzo

I have been a Dewildt client for several years. The Dewildt team consistently delivers unmatched customer service , prices, and reliable, quality vehicles. They also make the process seamlessly easy for customers from the initial visit to picking up the vehicle, entirely turnkey.

Adam Frenza

Great service and friendly staff. Knowledgeable sales staff made my vehicle selection decision easy.

Andrew Burns

Recently bought a GMC Colorado 2017 from Mike. From start to finish it was a great experience and a seamless purchase. They take pride in their salesmanship and vehicles. I highly recommend stopping in. Thanks guys!!

Melissa M

fantastic experience, tons on the lot to choose from, very willing and patient to work with and very flexible to whats happening in the economy right now. responsive, respectful, and knowledgeable! save yourself the shopping around and go to Dewildt you will walk out happy

Will Gagne

Nice dealership

Lou Harvey

We have been very satisfied customers of DeWildt for 20 years. We just bought a beautiful new truck and the staff are all so helpful, knowledgeable and friendly it makes dealing with them a pleasure. The showroom and service areas are spotless. Whether it’s been sales, service or accident repair they’ve always been there for us. We highly recommend Miriam and her team for your next vehicle purchase.

Gracie B

Great staff!!! Very helpful!!!

Justin McSpadden

I just purchased a 2021 jeep compass trailhawk with Anthony at Dewildt. It was hands down the best experience Ive had with buying a new car. Anthony was extremely professional, honest and timely when dealing with all my questions! Will defiantly be coming back to Dewildt for my next vehicle and recommending Anthony and the dealership to friends and family!

Joey Menecola

Dewildt is by far the best jeep dealer I have worked with. I recommend speaking to Justin Ciprietti for what ever vehicle it is you are looking for. He was more than helpful, and treats you the way he would treat his own family, and know that he is doing everything he can to make it a smooth and enjoyable process. Dom who is the finance manager is incredible to work with as well, again treats you like family and simplifys the numbers making sure nothing goes unnoticed. Overall I wouldn’t buy a vehicle from any other jeep dealership. Will definitely be a repeat customer

Alan Edwards

Bought a 2018 Jeep Wrangler J K form Mike , was seamless no haggling over the price and he gave me a fair price on my trade in .. Great experience with these guys .. Thanks again Mike.

MD Ballentyne

I just leased a 2019 Jeep Wrangler and I must say it was the best experience !! We are repeat customers due to service and care George puts into his work. George found me exactly what I wanted and for the price I was looking for! Back in 2016 he treated us like family and because of that we came back 3 yrs later and got the same warm welcome. Thank you for the great customer service and I will without a doubt recommend Dewildt Chrysler and will definitely use them again. Thank you George

Craig New

The team at Dewildt is fantastic. I recently had my vehicle in for a warranty issue. I dealt with Ray in service and have done so many times in the past. It is nice to see a company that stands behind their product 100 percent. I was treated with professionalism and respect and everything was completed in a timely fashion. I feel that Ray was exceptional in listening to me and understanding my concerns. I believe Ray went above and beyond to accommodate me, Thank you very much Ray and to the entire team at Dewildt-Great job!!!

Daniel Caterini

My wife and I bought our Jeep Cherokee from Jordan and his team last year. The team went above and beyond to find the vehicle that met all of our needs and even took the time to follow-up to ensure we were happy with our new vehicle. Great staff and great service!

Fish Man

Thank you for the great service!! I’m already in love with my new Jeep! Thanks again.

Pet Basics

Thanks for the help getting into my new 80th Anniversary Jeep!

Jim Blanchard

it was a awesome experience

John Smith

**CONSUMER WARNING** DO NOT BRING YOUR CAR TO THIS DEALERSHIP FOR REPAIRS** From the time you walk in the door to the sale of your vehicle, the front staff make you feel like family. I have been bringing my vehicle to this dealership for the past three years or more for regular and preventative maintenance only to receive sub standard and lack of quality of workmanship on several occasions. After spending thousand's of dollars at this dealership to maintain my vehicles in excellent running condition there was many times that I had allowed the unprofessional and inadequate workmanship slide but still brought it to the attention of the dealership also finding myself taking time out of my busy schedule to have the same maintenance work done a second time over. Sometimes three or four times. Understandable, the tech's are there to make money per work order, especially on the expensive and time consuming maintenance work orders but the quality of workmanship is not only lacking because of a broken system but is also unacceptable for a paying customer. I had stopped bringing my vehicles for oil changes because I was tired of fixing the damage and replacing the missing bolts that hold's the splash guard on that covers the oil pan, oil filter and the drain plug as well as missing push pins. I believe that customers should get their vehicles back in the same or better condition than when it was originally brought in especially from a "reputable" dealership. DO NOT expect this dealership to take their time and go above and beyond to properly repair or properly diagnose your vehicle. They overlook any other related components that could cause other issues in the future. The fact that they don't take their time and over look the small things such as cleaning the carbon out of and EGR tube which is preventative maintenance, especially when they had the plenum off already three times previously due to a code. (that's another story) They rush the job and take your money because time is money and that's the bottom line. This does not give me confidence in their quality of workmanship. The straw that broke the camel's back sort of speak is when I brought one of my vehicles in for a repair that was already done once. Again I had to take time out of my schedule to have the same repair repaired again. When I brought my vehicle into this dealership, it was in excellent running condition. There was no knocking, no ticking, no abnormal sounds from the engine compartment other than an air leak from the EGR tube resulting from an improperly installed plenum from the previous maintenance done by this dealership. I do not abuse my vehicles. The tech that installed it a second time however did a fantastic job on the installation. Why did the first tech not catch this the first time round after he finished the work that was done?... rush job - time is money. To make a long story short, I traded one problem in for another, more serious problem. A job that will cost thousands of dollars to repair and one that will be time consuming. I have experienced first hand the abuse that is implemented on customer's vehicles in their garage by over revving engines in park with no load. Not to mention my vehicle was never road tested properly after the maintenance was completed due to my odometer reading. I tried for settle this matter amicably but received nothing but run arounds, excuses and was talked over as well as was mismanaged. no one wants to take responsibility for the damage caused mostly because the repair is costly, time consuming and they were hoping I would just go away. On a good note however, the front staff, Jeff Luton - parts manager and his team, also Ray Baki and Mitch McGarr - both service advisor's all deserve to be praised and thanked for their tremendous, friendly and professional service. Jeff, Ray and Mitch are all extremely knowledgeable and are excellent reps to interact with, providing a phenomenal, professional level of customer service.

Mark Watts

Purchased a barely used Jeep Cherokee Trailhawk from Rick and Mike in November. It was the easiest, most enjoyable experience I've ever had purchasing a vehicle. They were even patient with me while filing my TDI claim with VW, before being able to complete my purchase of the Jeep. Overall a great experience.

Mike Casciani

Great staff, very helpful.

Nates Kustomz

Great help and service

devonsimone1

Very friendly and informative sales people, social media presence is exceptional.

Kayla Sanderson

I had the best experience purchasing my brand new grand Cherokee. Justin was quick to return my call about purchasing a new vehicle, he had all the answers when I had a million and one questions. He was polite, and got the paperwork moving quickly. Mark the GM was a pleasure to deal with as well. They treat you like family here. Defiantly will be a life long customer, amazing customer service!

Samantha O'Dell

Bought two vehicles from here. My new 2014 caravan and my new 2018 Cherokee. Miriam and Lorraine were amazing. Still in love with my cherokee.

Shooter McGavin

Won't let a potential customer test drive a car? No worries we bought 3 elsewhere. Our family will never be back!!

Jason Battiston

Great sales and service! Would highly recommend them! They have taken care of us and were very helpful through the whole buying process.

david cirillo

the service absolutely disgusting. brought my car in because my door would not open they told me THE PART I needed would cost nearly 700.00 dollars with tax 800.00 meanwhile I did my own research and part only cost 220.00 DOLLARS then I find out that was not the problem the problem was the door handle which was only 40. meanwhile while my car was there the rep told me that my door was apart and they could ent put it back together again when meanwhile that was a lie. forcing me to get the job done with the first price they quoted me. BEWARE!!! THERE NOTHING BUT CROOKS OVER THERE !! OVER CHARGING PEOPLE.

Joe Murphy

Very curious and prompt service. My favourite shop!

Boris Sandrk

Bought my ram truck in 2011 , only serviced at Dewildt, and service department had been an awesome and sometimes beyond my expectations experience , the most awesome thing is that advisors Lorraine and Ben, always book same mechanic to work on my truck , Allen has skills and knowledge that I have become to trust this dealer and service manager Ed takes pride in his job and position and definitely takes care of customers , they always tried to accommodate me even for a quick stop without an appointment like oil change or changing a light bulb , having a great customer service like this is why I am considering buying here again .....

P L

I've had the pleasure of dealing with Rick and Jordan Dewildt on more than one occasion. I've had a great experience from the moment I advised Rick of my interest in a new truck, up until the delivery of my new truck. I would strongly suggest purchasing a vehicle from this dealership as my purchase was fast, easy and efficient. No confusion or grey areas were left in regards to my purchase. Even my wife, who I've introduced to the Dewildt family, has had the pleasure of purchasing a new car from Dewildt Chrysler. We now share the same experience and we are very thankful for their courteous services. Thank you Rick and Jordan, as well as the team at Dewildt Chrysler for the new vehicles. You can expect me to return in the near future.

D

The best dealership in town!

Erica Merrick

A year ago, we had a transmission failure in our 2016 Journey. It was all covered by warranty but they went above and beyond by making sure we didn't get our car back until it was in top notch working order. Any and all recall work was done while it was in the shop along with computer updates. They kept us informed and updated through the process and it came back to us like a brand new car! They are accommodating, helpful and everyone in the service department we have dealt with is fantastic! In addition to the Journey, we bought a 2019 Ram in the summer from Mike Dewildt and couldn't be happier with the sales and service we have received.

Kyle Adoranti

I recently worked with Anthony Trabucco on finding me a new vehicle and the process couldnt have been easier. Anthony was knowledgeable and very approachable with any question I had. He gave me different options so I was able to make the right decision for me. Nothing but praise for Anthony and the team at Dewildt.

Taryn O

Purchased a used convertible in Feb, which has turned out to be a bad purchase. Before I had put 1000 km on it, the car died on the side of the road and had to be towed to a mechanic. They did not believe me that I purchased this certified from a dealership. Yes I was offered the extended warranty but the price of it would have made more sense to buy a newer car. Having put less than 1200 km on it since I purchased it and it has been in the garage 3 separate times with the least expensive visit being $1,000. There was so much wrong with this car, what was going to be a fun little summer car for me has turned into a huge financial stress. I did not live close enough to have it properly checked out prior to purchase by someone I trust and put too much trust in the dealership to take care of that. I fully understood that an older car would have additional maintenance costs but this was not at all what I expected.

Randy

Satisfied with DeWildt service overall the last 2 times for approx. 1500.00 total repairs & labour. Today I was charged for 4 clamps for rad hoses but it appears mechanic used old clamps for at least a few of them, invoices should be 100% accurate. However I recommend for Chrysler repairs.

Peter Barnett

My son bought his first car from Brian Docherty at Dewildt Jeep this past week and it was a great experience. Brian is honest and straightforward, professional and caring. So different from the other nightmare experiences I have had buying cars in the past. Highly recommend Brian and Dewildt and I will buy from them again.

Jason Waring

I buy a new truck every other year and this is by far the worst I have ever been taken advantage of. We agreed on a discount, then Jordan brought in the wrong truck and this is where thigs went bad. I refused the truck and waited for try number 2. It was closer and I agreed to accept what he brought in (my mistake). He then changed the discount we agreed on and too $2,000 away from what we agreed. I questioned him and he snagged the paper work out of my hand and changed the price of the vehicle to reflect a price over list by $2,000 and said here's your discount. I informed him that it was illegal and he smirked and said I signed the paper work. I am a licensed OMVIC dealer and thought OMVIC would straighten it out, I am now uncertain if they will as I signed the paper but would like to help protect anyone dealing with Jordan. I have sent several emails addressing them to be forwarded to the owner of the Dewilt and have never been contacted by them. It got much worse afterward when I found collision damage on the second truck brought in. Buyer beware As I can not reply to your comment I will reply here, I was not treated in a professional manner first off. I ordered a truck with a Midnight package and you tried to pass off a sport package as such. I did send multiple emails to you requesting the owner of Dewildt call me to work it out. No Response I introduced myself as a licensed dealer and expressed that billing over list price was "illegal" for an OMVIC dealer to charge, at which time you just provided a smug smirk. Hence why I wanted to discuss this with the owner of the establishment. I have confirmed that she is aware of this and cares nothing about making it right, Also that your family and most likely why you have a job there still. Did you know as a license dealer I was not supposed to pay tax? I took the truck because as you are aware I had already given my truck to someone and needed a ride. On the second attempt that you bought in the wrong truck I decided to cut my losses and accept the truck. By the way looking for another one wish I could go back to my employee's cousin to buy another however you have made that difficult. Funny I can only get a response from you establishment in this case when I ask the question publicly. If Marilyn would like to discuss this further I would be happy to. Although I know she has already discussed this with a mutual friend and choose to ignore me. so you comment on how long it took for this review, I was giving you guys the chance to make it right. I have also submitted this issue with OMVIC.

Lorena Di Luca

Dealt with Michael the last two vehicle purchases we made. He’s very professional, very thoughtful, made the process very seamless and simple. He was always able to get answers to questions we had and made sure we got the absolute best deal on the market! Thanks Mike!

Brian Delottinville

Really positive experience at this dealership!Professional service, courteous staff and I felt like they really looked after me. I dealt with both Jordan and Mike for sales and they worked hard to find a vehicle that best suited my families needs. I also service my vehicle at DeWildt Chrysler and their team has always been really good. Great new layout service has too! Friendly staff and the new setup make you feel more like a client and less of just “another customer”. Best Chrysler dealership I’ve been to.????????

Jess R

We recently purchased a vehicle from here and were blown away by the service we had. Josh was extremely helpful and went above and beyond for us! I would definitely come back to purchase another vehicle from this team in the future! We love our new car!

Mato Ottokar

I bought a new ram last year and everythong was perfwct until delivery. Small nick on edge of rear driver side door and rip on rubber trim. I pointed ut out to my sales person but all he could offer was a paint marker? Could have easuly been 5 stars for the whole experience minus that nick. Now im getting service in another place just because of that experience. If the guys cleaning/preparing a brandnew car for delivery could be that careless, who know how they would treat a used car? Im not saying it can happen but im not willing to take the chance. Still 3 stars on my books..

Steph Boromello

I just picked up my Jeep Cherokee Trail Hawk and love it already. The service and attention to detail from Brad , the Manager, Mark as well as Jordan was top notch. They definitely went over and above ! It was a pleasure to meet such great people who care about their customers. Thank You !!

Alex Aquin

Service department is very friendly and helpful. They call frequently when my vehicle was in the shop. Also Andre the service manager is the friendliest ,most knowledgeable service manager i have ever dealt with. Andre will go Above and beyond every single time to get something done for his customers. I highly recommend him and his team

Avah Coulter

Came here 2 months ago to view some vehicles and proud to say Mr.Scholl was very successful and helped me buy my first Dodge Ram

Thomas York

Was a little scared about buying a 2021 vehicle but the person I had, I believe his name was Brett I forget the last name but he was telling me he's a pro wrestler. Anyways he showed me some vehicles and proud to say I am now an official owner of a 2021 Ram 1500 Warlock. Thank you all for your service

Jesse Freeman

Recently I just purchased a used suv from them. Great process all around! A few days later I Brough the suv back in to get something added and they took care of it for me! Great sales! Great service! Thanks dewildt

Tony DiBenedetto

Just had major brake job done on my Charger Hellcat. As always, they do an excellent job. The service team is the best in the business, starting with Ray the Service Adviser, Paul the mechanic and Dominic the Service Manager. They go above and beyond. If you need service done on your car, this is the place to go.

Tom Iliou

I called to inquire about a car and spoke to Mark Belletti. He was professional and answered every question I had. We ended up buying from him and couldn't ask for a better experience than that. I will recommended this place and must go and see Mark and everyone else there as the whole team is friendly and helpful.

Kurtis Hervé

2018 Dodge Challenger Josh, Jordan and everyone else at Dewildt, I can't thank enough for their over and above service, After my motorcycle accident there was a lot of obstacles to get me back on my feet and back to work and getting a new vehicle was one of the last things to do and being in a very tight situation didn't stop them from going out of their way to make it happen. The only place I will be doing business, along with the only place I recommend!

Sam Pirillo

I have been bringing my Jeep for service to Dewildt since new in 2018 and they have been excellent every time. I always deal with Ray and Dominic, they have always been professional, courteous and polite every time I go in. I will continue to give them my business.

Ben

Charged me $40 for a $10 relay, thanks boys. Atleast they didn't take forever.

SIRR CS

Great staff and customer service!

Charlie Rizzo

Super dealership great service you can trust.The absolute best service anywhere.They have never let us down.The service manager Mr.Andre La Fontaine goes way above the call of duty.Very respectful and professional and most important an honest place to do business.Many thanks.