Here you will see all the information of people who use the services of Steele Hyundai (Car Concessionaire) near Halifax (Canada).
At the present this business has a rating of 4.4 stars over 5 and this rating was based on 127 reviews.
As you can see it reaches an opinions average is quite positive, and it is founded on a large number of opinions, so we can be quite sure that the evaluation is very credible. If many people have bothered to evaluate when they've done well, is that it works.
As you know, we do not usually bother to put evaluations when these are positive and we usually do it only if we have had a problem or issue...
This Car Concessionaire is included in the category of Hyundai dealer.
Awesome customer service!!
Liz and the team (Louis & Kim) were so incredibly helpful through this entire process. I seriously cannot thank them enough for how smoothly and flawless the whole experience was buying my first brand new car! Very informative, professional and fun.
Took my car in because of an oil leak. I only bought the car (not from them) but it is only a year old and when I bought it the old had been changed and nothing was wrong then as far as I know. Anyway, over $200 later and they still didn't fill my oil. I thought it might be covered under warranty but they insisted it wasn't. They also did something withmy brakes and now I am second guessing if that was necessary. I don't think I'll be bringing my car back there for servicing.
Great service. ..awesome people. Did exactly what I asked and more.
I sent emails to several places to buy a new car, but Lizz was the fastest reply to me. Not only that, everything from trade-in to finance was handled very quickly. And I am very happy with my new Santa Fe.
Friendly professional service. Highly recommend this dealer if you're looking for a vehicle.
Was there today July 28th by making an appointment because I was hearing cracking sound from the tires and they didn't take my car in for 3 hours and they ran a diagnosis on it for around 10-15 mins charged me 125 dollars saying I was paying for the hourly service the service guy was very rude. I will not be going back there ever again. And they "test drove" my car to see where it was coming from. For 10kms. If could give zero stars I would.
My wife and I visited Steele Hyndai last week in search of a new family car as we had outgrown our small hatch. Kaylee worked with us and provided exemplary service. She was knowledgable and let us talk through if we wanted to go new or pre owned. She offered pertinent information without pressure. Due diligence dictated we shop around and it wasnt but hours later we returned to Kempt road to buy our new Tucson. The places we visited after Steele Hyndai lacked both in comfort of environment and customer service when compared to Kaylee McGregor. At no point did she try to upsale us or pressure my wife and I. We were also lucky to work with Anette in financing. Both ladies were enjoyable to be around and though I know to buy a car with my pocketbook and not my heart I went away with the car I wanted and no stress or regret of having chose Steele Hyndai.
My husband is in the works for buying a used car from Steele. I want to specifically give a huge "thank you" to Troyce for his drive, honesty, and patience. I really respected the way he conducted business with my husband and I would recommend him to anyone looking for a vehicle. Thank you for your excellent service today, Troyce!
Recently purchased a previously owned 2016 Hyundai Elantra from Steele Hyundai. Troyce was great to work with, very professional and super friendly. He was also very flexible in accommodating my schedule, and the dealership was helpful with my transit to my work and back when I had to drop off the car. Thanks everyone! Great team!
I had an amazing experience with Steele Hyundai! Sherif helped me out and got me an amazing deal with everything I could ever want in my first new car! Thank you for everything!!
Drove in for a test drive that was booked in advance only to be told it was sold to another dealer "20 min ago". Did not appreciate my time wasted. Will not consider Hyundai in the future.
I bought a car this summer with Bob Brown. He was a great salesman, and was extremely helpful in helping find the right car for me. Even after the car was purchased, he is always available for questions or concerns about the car.
Pleasant staff
Car was in for service; knowledgeable, courteous, friendly staff, quick service.
Great experience dealing with Sherif on my new ride. He was very knowledgeable and easy to deal with. I would highly recommend purchasing your next vehicle from these guys.
If google would let me give Steele Hyundai 6 stars I would. We negotiated very smoothly and fairly on a 2020 Hyundai Tucson. My experience dealing with Sherif Diab was fantastic. He was very energetic, understanding and fair. After dealing with many other dealerships and sales consultants Sherif and his team at Steele Hyundai was our #1 pick. As I’ll be saying for a long time “We stole a steal from Steele!” We’re very happy with how everything turned out. Sherif went above and beyond for us and I’m most certain he would treat all his customers the same way. Thanks guys! We’re happy to be apart of the Steele Hyundai family! Cheers.
Originally I was a little disappointed because they refused to fix an issue under warranty as I hadn't bought it from there, but after my survey Jim the customer service manager called me and the service has been exceptional. Jim is great to work with and I will keep going there.
The service department is doing very good and professional job. The sales department is awful. They only care to sale the inventory but don't really care about existing customers.
Lizz Nguyen was an incredible help while I was in the market for a new (yet not huge) SUV. She spent the time with me going over the features of the 2021 Kona, no pressure to buy and putting up with my millions of questions. If you want a great sales experience see Lizz, she made my purchase experience so easy that I didn't feel overwhelmed. I can say that I am loving my new Kona!
Amazing experience working with Travis! - So accommodating to questions, getting out for test-drives, and being genuinely non-pushy. Ultimately went with another vehicle and dealer for the best fit - but worth saying: ALMOST bought a Hyundai because of how FANTASTIC the experience and rapport with Travis was! Wish every sales person I talked to during the process gave this level of positive experience.
Santa Fe!! Forever
Wonderful and pleasant was the whole team a pleasure to work with.
I just spent $50k+ on a new car from this dealer (my second purchase from them in 5 years). A design flaw in the key (remote) made me lose it within weeks of purchase (it fell off very easily). When I reported it, they informed me that I should have brought the key in BEFORE it was lost, as if I should have known about the design flaw. The replacement cost would be $500+ and they refuse to cover even a part of that. I've ceased all service appointments with them (for both my cars) as a result. For them, a big future net loss. Smart move, Steele.
They lied to me. They said did it but they didn't do that. I reconized it recently when I changed my oil. Check again what they did.
Excellent service
I was in last week to test drive Kona EV and get to know about the vehicle prior to making a decision. I was told to book test drive 2 days in advance. But the greeting I received and closed response to questions about charging and other …
Lizz Nguyen is always a pleasure to work with. She’s knowledgeable & professional in all aspects. If you’re going to purchase a vehicle, make sure it’s from Lizz!
Just bought our second car from Allie in the past two months. She is great to work with...understands our needs...and made us feel like we were always first priority. She was thorough, but we never felt pressured into making a quick decision. She was supportive through the entire process. A great experience overall! - Sheridan Curnew
really bad experience, I had front wiper problem they can't find where the issue, they said will send my issue to other department to figure it out, more than a month waiting and I guess no one will call.
Easy process start to finish. Allie took great care of us and we really love our Kona. Dealership was tidy and staff adhered to covid safety protocols, so we felt comfortable being at the Halifax location.
Superb place, professional and at the same time friendly staff.......doing genuine deals without hiding any details. Overall had a good experience buying my first car ever in Canada
Bought Hyundai Genesis v6 3.8 after 2 months engine went on it ( missfire cyl 5 , no compression ) need an engine , DONT BUY GENESIS
Great atmosphere. No pressure sales and very friendly staff. Great bunch.
Sherif was wonderful to deal with and answered all our questions during the purchase of our 2021 Ioniq plug-in hybrid. Great team at Steele Hyundai!
Very poor communication from service department. Left 6 messages for Zach and service manager for over a week with no reply.
Recently traded in my 2013 Santa Fe for a brand new 2017 Santa Fe 2.0T Limited. Great vehicle and awesome service from Wayne Currie and the Steel Hyundai crew on Kemp Road.
Lizz Nguyen was awesome throughout the entire sales process. She made buy a car a pleasant and fun experience. Definitely recommend Lizz and the team at Steele Hyundai!
Got the SUV I wanted for the price I wanted. Everything was upfront. No hidden costs.
For anyone looking to buy a new or used vehicle, I don't think I could recommend Steel Hyundai enough! Meesh is an amazing guy, who really helped me out by making the purchase of my Tucson quick and painless! Thank you all so much for the SUV. It is a perfect vehicle for my daughter and I!
Slow service. What is the point of making a appointment if your going to be overbooked by 2 hours 9:30 in the morning, unacceptable for dealership prices.
If it weren't for Mark, I'm not sure how I'd make it through my warranty
Service guy was nice, service appointments were booked a little too crowded for a Saturday with reduced staff, had to wait 2 hours for an oil change. Wasn't bad though. Breakfast place nearby was good and killed most of the time.
Went to test drive a vehicle and had the pleasure of dealing with Mesh. This man went above and beyond to help us out, was not pushy and was professional and genuine. He was always available for the many questions I had, and would respond in a very timely manner. If you are looking to purchase a new vehicle seek him out, you will not be disappointed...he's the guy to see!
Took my Accent in to have a knocking rear seat latch fixed under warranty. Their solution was to just wrap it in electrical tape and hope I wouldn't notice. Also wanted my screeching breaks service. Got it back, breaks still screeching, and knocking and warped. Took it back and asked them to do it again...same thing. Took it back again and asked general manager to make sure it was done properly. Breaks are a little better, but still squealing. I was told it was because my break pads were after after market not Hyundai. Well then put Hyundai pads on and get rid of the screeching like I asked the first time. how did it take 3 trips for them to figure that out?! Never will I go here again for a paid job..and always double check the quality of their warranty work. As long as I live in Halifax I will never buy another Hyundai simply because I don't want to deal with this dealership anymore. The service department really needs to get it together.
I just celebrated my 1 year anniversary with my 2020 Elantra. Lizz Nguyen is one of the best sales representatives I have ever dealt with. Her no pressure, no hassle approach makes the purchasing experience so easy and enjoyable. She also follows up with her customers to ensure the experience with their new vehicle is all they expected it would be. If you are considering Hyundai, pop by Steele Hyundai and ask for Lizz :)
Really appreciated the time Trevor took to walk me through the trade-in process. Felt no pressure to make a decision. Gave me space to think about all of the possibilities and choose the one that made sense for me financially. He was an awesome person to work with.
Lizz Nguyen was wonderful to work with, and she made the entire process of purchasing my 2021 Kona EV Preferred incredibly smooth and enjoyable! After many months of educating the public on all of the benefits and features of EVs, I'm now incredibly happy to own my own, and am so glad to have seen this come to fruition with Lizz's excellent assistance!
I just bought a 2018 Elantra and I dealt with Matt Munroe, Allie VanNorden and Kristen Giles. I am beyond pleased with my experience!!! Everyone was so lovely and knowledgeable and helpful. I would HIGHLY recommended this dealership to anyone looking for a new or used car. Great team!!!!
Sheriff Diaz is end guy. I got used 2017 Kia forte ex plus from him. He is easy to talk to, knowledgeabke, and approachable. He gave me good deal. Thanks buddy. Finace guys were good too. Very satisfied with the experience.
I bought my new Elantra from Steele Hyundai Halifax today, what a great experience!! Marwan and Elliott were just phenomenal. Marwan showed me the selection of the available used cars but eventually I went for a new one and I love it! He made sure I understood all the new features and I’d have stayed longer if I had the time. Elliott made sure all the paper work was done very quickly and was very helpful and informative. I’m absolutely very satisfied with my experience and would always recommend this dealership. Thank you guys!
Thanks to Lizz at Steele Hyundai we had a great experience. She is awesome and super responsive.
I recently purchased my new Kona from Allie she is awesome!!! No pressure, I just told her exactly what I wanted she listened to me no fuss. I took additional warranty because why not! In on Tuesday out on Wednesday with my new wheels. Great experience recommend her all the way!
Had the pleasure of having my vehicles serviced here multiple times and have always been impressed with the excellent service.
Great customer service!!!
Very friendly people.
Leased a new vehicle this past summer and was very pleased with the service at Steele Hyundai. Our sales rep, Bob Brown, was knowledgeable, helpful, and candid. Overall a great experience!
Good customer service and good staff
Sherif diaf thia guy help me lot and offcourse finance manager also treat very well and give some useful tips I appreciate for that Thanks
Got a video update on my service 20mins after i dropped of my car
Was disrespected by sales representative.
Lizz was straight forward and made the buying process flawless! 10/10 would buy again.
Mike and his team are amazing!
Good company, everything was smooth and they always tried to do their best. I had the opportunity to meet Sherif and he was always willing to help with any doubt.
My son purchased recently purchased his second vehicle from Steele Hyundai. The sales staff are excellent and they offer you a fair price for your trade-in. I didn't give 5 stars because there is still much pressure to buy a bunch of additional warranties and services that can easily add up to $5000 to your purchase. The service and parts department offer good services
Calling me from your service department then transferring me to sales so you can pitch me sales and current offers is a guarantee that I'll never darken your door again. That's dirty.
I recently leased an SUV with Steele Hyundai and it was an amazing experience. Lizz Nguyen's service was outstanding and went over and above to make sure all of my questions were answered. I absolutely LOVE my new vehicle. Thank you.
Lizz Nguyen is extremely knowledgeable and has a ton of knowledge on all the Hyundai models I was inquiring about, including a wealth of knowledge about Hyundai’s electric vehicles. I would highly recommend working with Lizz to purchase your next vehicle; new or pre-owned. Thanks for all your help Lizz!
So far decent service
I had the pleasure of dealing with Lizz Nguyen, who was absolutely phenomenal!! She was extremely helpful, polite, professional, and above all AMAZING. 10/10, I highly recommend her to anybody.
Fastest and easiest car buying experience I've ever had. No undue pressure and honest and helpful advice.
We came in to look at the Hyundai Tucsons and were so impressed with our salesperson, Lizz. I don’t normally write reviews, but she was stellar and deserves a shout out! She was super informative, knowledgable and very friendly. We didn’t feel pressured like we have at other dealerships, and our experience here surpassed all others. She was so easy to deal with and made the experience less stressful. I highly recommend booking a test drive with Lizz if you’re searching for a new vehicle!
Celebrated our 1 year anniversary of purchasing our Hyundai Ioniq Electric recently with the kind and knowledgeable assistance of Lizz Nguyen. If you are thinking of getting any Hyundai, but in particular an EV, Lizz is the one to see. For any potential EV buyer, consider the offerings from Hyundai. We couldn't be more pleased with our Ioniq; we've been from one end of Nova Scotia to the other in the Ioniq without any difficulties. We've camped in the Valley; we've done the Cabot Trail. The charging infrastructure for EVs in NS is sufficient, although it could always be better. Just takes a little planning. Was looking forward to planning a trip to Ontario, but alas, Covid had other plans. Maybe someday soon. Most of the time the Ioniq is just used for daily commutes and errands around the city, with occasional trips to farmer's markets in the Valley, or to Masstown Market, which it's range can easily handle. Charging at home is a breeze; no more gas stations! I had never owned a Hyundai before purchasing the Ioniq, but I enjoyed the experience at Steele Hyundai. Not too often you here that!
Very good
I arrived at 7:35 pm for a 7:30 appointment made in the late afternoon in response to all call from a salesman who called to tell me the vehicle was still available. The salesman did not come when the receptionist paged him, so I told her I would go out in the parking lot to look at the vehicle and she said she would send him out. Two problems-- First, it was not in nearly as good condition as he had told me. Second, it had a sold sign on the windshield. When he did not come outside, I went back in, thinking that possibly it was a different vehicle of the same model and age, but of different condition. The receptionist told me that she thought the salesman had gone home. I asked if the vehicle had been sold and she said that she thought it had been sold that afternoon. Three more problems-- the salesman did not call to tell me it had sold before he went home (he had my number and I have voicemail), he did not call to tell me he would not be there for our appointment, and the receptionist did not apologise. What a waste of time.
Do not go here if you value time. Had an appointment, waited 45min to just get information that I could have been emailed. Never have I had to wait that long and the fact that they do not respect scheduled appointments is pretty ridiculous.
ok
My boyfriend and I had the pleasure of working with Lizz Nguyen for the purchase of a new vehicle. She was pleasant, knowledgeable, easy going and NOT pushy. She made the process so seamless. Kudos to Elliott in finance too. We were in Thursday at 6pm and 24hrs later, driving away with our new addition. What a wonderful experience, thank you so much.
Bought a car from Matt Munroe at Steel, he was amazing, made me feel comfortable and confident in my purchase and would definitely recommend them and him!
I recently got my Hyundai Elantra Ultimate 2021 with Tech and I was surprised by their amazing quick service. I recommend them especially Sherif Diab he is really a good guy. Amazing!
I recently signed a lease on a 2021 Hyundai Venue. Lizz did an incredible job helping me along the way of leasing for the very first time. Great at accommodating her time to match my schedule. I would highly recommend working with her!
I had a good experience with the sales team. Oil changes taking 2 hours is a bit much. My last oil change took a little over 2 hours and I thought it was just a crazy day. This is my second oil change that's taken 2 hours. I dropped my car off for the first appts at 8 thinking it might be a bit more efficient; but no.
We recently purchased a 2022 Tucson from Steele Hyundai. We were very fortunate to have Brian Cheng as our sales person. He was very friendly and treated us with respect. Brian is very knowledgeable and was able to answer all our …
Discovered someone was posting reviews with my account all reviews under this name has been deleted and password has changed I personally do not do any reviews I apologize for any inconvenience.
Sherif helped me with trading in my previous car and then purchasing my new vehicle.. the whole experience was fantastic, very simple and everyone involved was very helpful and extremely pleasant.. thank you Hyundai!
Lizz Nguyen was our sales consultant and we are really glad we met her. She was so patient with us, being that this was our first car in Canada, we didn't want to make any rushed decisions; she totally understood and went out of her way to explain all of our questions even those that weren't precisely related to the car (like insurance, leasing vs financing, car and brand comparison). To be honest, we knew Hyundai is a great brand but what really made us go for it was the help, attention and excepcional service that Lizz and Steele Hyundai provided.
Great hospitality from the moment I walked it. Expected to just get a quote and walked away ready to sign. Really enjoying the purchase!
Great customer service! In and out so fast (what I needed) and the cars great too!
Marwan Said was an awesome guy. I'd buy all my next vehicles from him if can afford in future.????????????
Excellent customer service, they always go the extra mile,. when I recently had my car written off, they spent almost as many hours as i did dealing with insurance and banks to help me get back on the road. They really earned my business, I will recommend them to any person who is in the market for a new car.
Scheduled oil change. Staff was professional and friendly. Work was done quickly and efficiently. ????
The servicing was really good today. Seems like my car is flying.
I had an incredibly comfortable experience purchasing a new Hyundai Elantra GLS from Jimmy-Lee. His friendliness, experience, and honesty was very appreciated as he explained the best features of the car. Kim in the financing department was friendly, honest, and reassuring as she explained the payments and warranty options. I am very pleased with my purchase and I highly recommend visiting this location for a great service experience and a great product.
Just bought a 2016 Elantra GLS from Jimmy Lee Best. It was a great experience & I love the car. Thanks Jimmy Lee
The experience I had at Steele Hyundai was incredible. They treated me with respect, were so kind and friendly and made buying a new vehicle a truly wonderful experience. Louis Stephen the Sales Manager was fantastic to deal with. He …
Yesterday i bought my second Hyundai Elantra from Steele on kempt rd. I purchased a 2021 Elantra from Allie Vannorden. The deal with Allie was smooth and effortless, she took care of every little detail. Five stars is nowhere enough for Allie.so i want to give her and all the Kempt rd. staff a few more"**********".a huge thank you to you all.
The worst service ever. Walked in as I am considering a Palisade. Heard a lot about it... but the sales guy did not entertain me at all. His rationale - since I was driving from Moncton, I would not likely buy and hence I did not deserve a test-drive. And I drove 240km to try a new dealership because the one in my area has a bad reputation. No wonder the brand had a bad name...associated with it. With people like these they won’t be fixing it any time soon. Bye Hyundai.
I just purchased a new 2021Santa Fe Calligraphy from Steele Hyundai. I had the pleasure of working with Allie VanNorden on the sale and was extremely happy with the experience. Allie went out of her way to find the exterior/interior colour combination I wanted, which wasn’t in stock at their dealership. It had to be ordered with an 8 to 10 week delivery. Allie kept me up to date frequently on progress and ultimately found me one in only 4 weeks. Great service from both Allie in Sales and Elliott Thorpe in Finance. I love my new Santa Fe!
Just wanted to give a shout out to Lizz for all the information on purchasing a new car. Her customer service skills are by far the best that I've had. Can't wait to deal with her again in the near future
Had a awesome experience on two separate equations. One when I purchased my new car for Allie Van Norden with help from Kim in finance 6 days before COVID shut NS down. The second time was in August when I was helping my mother shop for a new car. Both instances I dealt with same people and both times the experience was outstanding. Allie and Kim both accommodated my schedule and my moms schedule and made viewing the vehicles simple and easy and the finance process took no time. The vehicles were ready/prepared within a few days at the dealership. I highly recommend this dealership and these amazing people
Was my first time buying a new vehicle. I was nervous leading up to the day with preconceived notions about car dealerships, but our sales rep Kaylee and Kim in their financing department were both incredible! Very knowledgeable about the vehicle inventory and services offered, while also being able to quickly and easily get to the point when it came to pricing and numbers. Would reccomend this dealership to others!
Worst customer Service for buying a car and maintaining relationship with customer. Bought a new car from Steele Hyundai was the worst decision I ever made. I strongly recommend everyone to not go for STEELE Hyundai. They just care till the time they want to sell car after that they are not going to answer your call, reply to your text message and full-fill their promises they did to you when you bought a car. Really disappointed by the services.
Please check tires before signing a lease or buying a new car from them. I leased a new car from them and the tire tread wore out at 30K. service just mentioned in their service video at 26K service that the tire tread is low without questioning the quality of the tire or the reason behind it.
Went and looked at a used as-is car. The sales man was good and helped me.
The staff was amazing, very helpful would recommenf Steele Hyundai. Sherif was awesome.
It was good, the lady helping us was very nice and knowledgeable
I recently purchased a 2021 Hyundai Tucson with the help of Sherif Diab. He was very friendly, helpful and knowledgeable. He answered all of my questions and address all of my concerns helping me chose the perfect vehicle for me! Thank you Sherif! If you are looking for a car, go see Sherif!
Don't bother with appointments, they don't mean anything...
Lizz Nguyen, What is not to like!! she is a smiling breath of fresh air. Helpful knowledgeable. She helped us find the perfect fit for our needs. We had the pleasure to have her assist us in Feb/2020 to purchase our Third Hyundai, a 2020 Tucson... We are so happy and wish her lots of success!!!! She gave exceptional service to our family.!!! Highly recommend her.
You guys are awesome!!! ???? Excellent Service Experience !!
I've bought a used Santa Fe and my wife bought a new Elantra there. The service dept seems to exist for the up-sell. Thank God I knew the sales person and she helped me out a LOT the few times I had to take my Santa Fe in for work. My wife's Elantra has been working well but she bought the road hazard warranty on her rims and winter tires which she was told included punctures but this morning I took her car in to have the winters put on and asked them to fix one of the tires under the road hazard warranty and the rude little dork service adviser told me he's never heard of punctures being covered before. I said that may be but everytime I've bought tires with road hazard anywhere else that sort of thing was explicitly included. He kept cutting me off and was very argumentative. Its very unlikely I'd ever buy there again.
Polite and not pushy. Ended up buying a car as they were very helpful with finding me what I wantes
The staff at Steele Hyundai is always informative, fair, and kind. They always take good care of us and our car. We have no complaints about the service or customer relations. Truly a five-star operation.
Friendly staff, quick service.
great service,excellent manufacturers warranty Awesome location!
Excellent service with sherif diab,he’s very approachable and answers all our queries.
Thankyou Team Hyundai especially Meech.
There were either a lot of customers being helped today, (Monday, Sept. 10), or they were/are understaffed for salespeople. Not overly impressed that no one was able to help us once we were shown the lot with the used vehicles. We had questions but no one was around to answer any of them. So...we just left.
look forward with dealing with the parts. this was to be a 5 star from the start. :)
Had a great experience with Liz! She has me all set up in my brand new 2021 Elantra! Thanks for all your support!
Sherif helped me buy a Hyundai sonata and he got me a good deal
I had my 2012 Elantra in for service today. Had a grinding noise, ended up needing brake repairs. I was actually pleasantly surprised that the cost of having brakes done at the dealer was a lot less then I expected. Stewart got the repairs done on time and at the price he quoted me. Great job! I will be back! Thanks!
Amazing experience all thanks to the knowledgeable Lizz Nguyen. Thank you so much!!
Great spot! Friendly, excellent and well organized. Great service! Still love my Hyundai ❤
Really helpful friendly staff parts are cheaper than Oregons Hyundai I well be doing business with them in the future.
I can't delete this review, so just setting it to a neutral value.
Great location and sales staff. Service can be hit or miss
My car got a recall and the preparation to get me in was superb. Appointment day was smooth . I simply dropped the vehicle and they provided me with uber to take me home and back to pick my car. Car was cleaned on pick up and I got a video on my car update. Very friendly and courteous staff.
I have walked into Steele Hyundai a few times, and I found the customer service to be much below my standards. As being a car shopper, I have to visit multiple dealerships, but Steele Hyundai has to be one of the worst. First, I walked in there a couple times with my friend to help him purchase a car. We weren't welcomed even once by a salesperson. I had to walk around and find a salesperson to talk with; however, I'm glad I found a great guy to help me. Second, my friend purchased a vehicle from Steele Hyundai and it got some issues within driving less than 10k kilometres. We went to the service centre, and I spoke to the service specialist regarding the issue. He was not willing to hear the issues, kept interrupting me and was extremely rude. Whenever I asked him a question, he gave me a dirty stare and kept quiet. His questions also didn't have a full closure, for example I asked "Will my car be checked before the end of tomorrow?", he answered "Maybe". Wait.. what!? We are dropping our vehicle, and you can not tell us when you will even check it. Horrible! Disclaimer: Steele Hyundai will also not provide you with a loaner vehicle unlike Lexus that does for me every time I go. Yes, I know this is Steele and they are Oregans, but Steele is very weak at competing. This review is not to bash this place, or give it a bad name, but to help the management improve the facility. This cannot happen overnight; however, a staff meeting must occur and a proper training needs to be done. Also note: There is nothing against the receptionist, or any other staff, but the sales people and service specialists need to step their game up.
A very good dealership
Thank you for the EV charge ????!
Up to this point purchasing a vehicle has been a stressful and painful experience. Lizz Nguyen has changed that experience for the better. She was pleasant, patient and gave me all the time to make the decision with no pressure to "close the deal". She was knowledgable, helpful and able to answer any question I or my wife had. If you are looking for a vehicle there is no one I could recommend more than Lizz.
Lizz Nguyen is who you are looking for. She is as knowledgeable as she is personable. Can’t recommend her enough if you’re looking to buy a car!
Went to buy my first car, first salesman was pushy, second one wouldn't shut up. Bad first impression. Secondly, supposedly under their policy I can't bring a car to my own mechanic, which is a massive red flag. Thirdly, the car I test drove twice was 'sold' an hour before I went to buy it, except my father went online to the ad that was still posted and sent them an email with a fake name. They said the car was still there and asked if he wanted to test drive it. Guess they don't want someone who asks a lot of questions and pays with cash? Who knows.
Great deals on tires
Loving my 2021 Kona! Highly recommend TRAVIS! Very knowledgeable, patient and respectful - I felt heard and respected on both what I wanted in a new vehicle and what I could afford in my household budget.
Very bad place for buying a car here
Don’t know what’s going on with the service department. Whenever i visit, It’s look like they are giving me a favour, I mean it’s their job and they are not doing it for free. I paid them for the that. I asked my service advisor to check the engine light now because may be it’ll gonna off at the when you’ll gonna take it to service bay and he told me your uber is booked and you can go we’ll check when we have time. I was like are you serious!! It’ll take only 2-3 minutes or less. On the other hand, if I talk about my car which I buy from steele chev. Dealership in march this year giving me very poor performance. Since the day I buy it, I am bringing it to steele Hyundai on an average every two weeks every time engine light was on and the whole car was vibrating. Much more to write but will see after today’s service. Never buy Hyundai!!!!!!! Or never buy Elantra
Decent service and friendly staff.
Although it was very difficult time due to the COVID-19, all staff were very kind and helpful. I would like someone who wants to buy a new vehicle to recommend this shop. Especially, Ms. Lizz :)
I bought a 2014 sante fe from this dealership and have had an overall good experience. The service department is very busy but they do a good job.
I went in looking to see it was worth trading in my 2013 Sonata. I met with Allie VanNorden to discuss my options. I told her if I was going to get a new vehicle it had to be a Santa Fe. Allie showed me some 2019 vehicles and I said I would have to think about it. Allie kept me informed of everything that was happening, her customer service is second to none. When we where about to close on the 2019 Allie got me a deal on a 2020 Santa Fe that was amazing. It stayed within my payment plan I had set myself. The only thing I insisted on was it to be Blue. Allie and the team she works with some how got me a Blue Santa Fe from outside the province. I could not be happier with Allie's customer service and would gladly recommend her to anyone who is looking for a new or used vehicle. My new Blue Santa Fe is fantastic everyone in the family loves it.
I bought a 2021 Hyundai Elantra. The salesperson Sherif Diab was amazing in explaining all the features and benefits of the car and helped me make up my mind to buy the car.
Great staff, great service. They are consistent in their service.
I am very disappointed with steel Hyundai service.I used to service my car in Niagara falls and I always had excellent service from Hundayii.Recently i moved here and started to get service from steel Hundayii.The service is expensive but i am kk to pay if it has quality which is very disappointing i had same experience 3 tym so I am not going back again. They removed my cabin filter and put it back but left the bolt that goes on ,in the cup holder.Now i need to put it back ☹️ And i payed 190$ for this I could have asked a local garage to do the service They would have done a better job i guess.If you have any plans to go their guys please shop around I promise you that u can get good quality service some where else.
Great place for the wifeys car. No complaints.
Good customer service is easy when thing go well - great customer service when thing go wrong is much harder to find but that's exactly what I experienced with Troyce and the team at Steele Hyundia. I had a small issue when I drove my car off the lot and they took care of it immediately, without hesitation, ensuring that my car and my experience with them was exactly what I expected. Better than I expected to be honest. I would not hesitate to buy from them again. Thank you Troyce for taking great care of me and my new baby!!
Lizz came highly recommended by my boyfriend and his aunt, who both recently bought new vehicles from her. And I’m happy to say that she just sold me my first new vehicle as well! Lizz made herself available via text whenever I had any questions and was very attentive, knowledgable, and understanding throughout the entire process. I can’t recommend her enough! I want to give a quick shout out to Peter in the finance department as well, who stayed late to help me finalize the purchase. He was very detailed and made everything easy to understand.
Bad customer service. Had appointment at 10.They kept me waiting for almost an hour No interaction. I would have given 0 stars if it was possible. Garbage service.
Helpfull staff.
I am very happy with my new 2021 Tucson. Trevor Benjamin went out of his way to smooth over the selling process. He was there for me from the test drive through to the delivery process. His efforts throughout were greatly appreciated. Thanks, Trevor.
Had a great experience here so far. Bought a used car from Troyce and dealt with Peter and Elliot. All great!
I recently purchased my first car through Steele Hyundai. The staff truly went above and beyond to make this a fantastic experience. Lizz (sales) stayed in contact with me via text and videos through the entire process. The personalized videos were an awesome added touch! Elliott (finance) answered all of my questions and made sure I had a thorough understanding of the process. Mike the General Manager even took the time to come down to meet me. Although I live in the Valley the staff at Steele Hyundai made purchasing a car in the city a walk in the park. You could tell that the staff was genuinely as excited for this big moment as I was. A big thanks to Lizz and Elliott for making this such a wonderful experience!!
I purchased a new vehicle with the help of sales consultant Lizz Nguyen and I had the best experience. Lizz was so helpful and friendly, and she really made this process a lot less stressful and lot more fun (as it should be when you're buying a new car!) She also had a lot of time flexibility, so she was able to meet with me during times that fit into my work schedule, and she is quick to respond to emails or calls. She made sure I got exactly what I was wanting out of my new car, and I can't thank her enough!
Great service
I purchased the new Venue. Lizz Nguyen was my Sale Rep. Lizz is just an awesome person. Very professional, friendly, hardworking and everything she had promised me, she delivered on. Very accessible and knowledgeable. Anyone looking to purchase a vehicle, I highly recommend seeing Lizz. Also, the finance manager, Kim Doherty, who assisted in finalizing the purchase was such a knowledgeable person. And very friendly. What a great dealership. They've improved leaps and bounds since purchasing my first new car in 2008 !! Good work.
Very prompt and friendly service! A car wash is even included!
Thanks Lizz for the great service and experience with my purchase of my new 2021 Tucson!
TLDR - go See Lizz Nguyen. She will take care of you. We came to look at just seeing what our options were with our previous Hyundai for trade in and ended up leaving with a Brand new car. We weren't pressured at all and she answered all of our questions. Anything we weren't sure on she got us an answer. Trading in our old car and getting a new one couldn't have been easier. Thank you so much Lizz.
We bought the fully electric Ioniq from Lizz, and loved how flexible she was to work around our schedule. Great service!
I recently bought a 2022 Hyundai Venue from Steele Hyundai with help from Sherif Riab. As a salesperson he is very personable, patient, and thorough. He asked important questions and listened to my concerns and expectations attentively. Sherif is knowledgeable about cars and passionate about finding people the right vehicle for their needs. I wouldn’t hesitate to refer him to friends and family who are looking to purchase a vehicle.
Marwan Said provided incredible customer service. We were treated with great respect and the car was exactly as promised. 10/10 will visit again
Spoke to a woman over the phone asking about my warrantee, and she kept cutting me off before allowing me to finish my sentence, feeling she knew what I was going to ask. I felt it was very unprofessional and it left me not wanting to get my car serviced there, regardless of whether or not it was free. This is unfortunate because I've only had good experiences thus far, and generally have very nice conversations with customer service representatives. I'm really disappointed.
I recently bought a new car from this dealership and overall the staff are very nice. Through the sales process everything was good. In the first 2 weeks after receiving the car I needed to bring it in to have the paint and interior sprayed with a protectant, I was also awaiting a part to be delivered. There were some hiccups with miscommunications and delays around those items. The next time I was in the dealership my sales person (Mesh) did an excellent job of addressing the issues head-on and asking for my thoughts/concerns on the matters. He apologized for the inconvenience (even though not really his fault) and said he'd be taking the criticisms to his manager to help improve their process in future. Deal with your salesperson, they'll ensure you have the best experience possible.
They're all really nice fellows, sherif helped me get a 2022 Elantra in the exact model and color I wanted pretty darn fast with the deal and addons I wanted
My Husband and I was at this Halifax location to purchase a car. We knew what we want so we had a few questions about the car and financing and we wanted to test drive the car. We waited 15 min to talk to a sales person and finally he showed up to help us but mentioned he had another customer so he is helping us at the same time. Then after all conversation we wanted to go forward to talk about financing. I ask if anyone was available at the time and he said yes and ask us to seat and wait. We waited almost 40 minutes or more, nobody acknowledged us and it was getting pretty late so we decided to leave. When we said we were leaving, it's getting late and we have been waiting for a while, sales person just said ok, and asked about our names because he didn't even got our names when we were chatting with him. I call this poor customer service. If you guys are busy, I understand but let the customer know and not ask the to wait for 40 minutes without updates. Customers are busy too so when they finally find a time to visit the store they would appreciate a little help.
My wife and I were in a dealt with Gordy Corkum. He made the whole experience of buying our new car completely painless and a pleasurable experience in fact. Head and shoulders above anyone else we dealt with at any other dealerships. I have been a year in writing this, to make sure i was happy with our new car, and service. Everything has been great. I am happier with our new Accent than I even expected to be, and we have had no problems with the car. It always works like a top, and I would recommenced a Accent to anyone. What great little car, that handles curves as well as it handles my highway commute everyday. Has never let me down. I would buy another one in a second. I have no regrets about buying this car. When i buy my next new car, it will more than likely be another Accent, I love it so much. And i will be buying it from Gordy. No pressure sales and was awesome to deal with. Like i said before,I have no regrets, I love our new Accent, and Gordy and everyone there at Steel Hyundai was awesome to deal with. Thanks to everyone there, keep up the good work.
Friendly helpful staff. Straightforward buying process. No hidden surprises - everything was explained and staff was easy to contact and talk to in case of any questions.
Shawn Sawyer was amazing!!! I don't usually do recommendations, but when the service reaches my high standards l must. Shawn's coordinating of everything was perfect; from collecting my information for my claim to arranging my shuttle to all his follow up. Great work Shawn and I hope your managers come by and thank you.
They didn't update the Christmas opening hours! I came for a part and dealership was closed. They don't value our time. Ford dealership next door did update because they value our time...
The worst experience I can ever had.
Just picked up my new Hyundai today, Sherif was very professional and extremely helpful, he went above and beyond my expectations to make sure everything was perfect, the people I dealt with in the financial department were all amazing as well, highly recommend this dealership.
I recently bought my first car from Chris Smith at Steele Hyundai. I've spent more than a year shopping around, and trying to find the right car. I have to say, in all the dealerships I've been to, and salespeople I've interacted with, Chris was undoubtedly the best of them all. He was patient, knowledgable, and extremely hard working. I would highly recommend Chris Smith to anyone looking to buy a vehicle.
Amazing and seamless experience . Mr.Sherif Diab was very professional and courteous. He made sure sure that we had a great experience. Walked out with a car same day. Very knowledgable and keen. Definitly recommend this dealership and this gentleman for future purchases
Great service, good advise on new purchase vehicles
Very friendly and knowledgeable staff.
"Amazing Customer Service" Employees Worked With: Bob Brown, JJ Crotty, Annette Armstrong, Matt Munroe & Josh Boudreau When my last car ( a 2007 Ford Focus ) was involved in an accident last week and was written off, I knew I wanted another focus. Asked around some friends and they highly recommended Steele Hyundai to deal with. Bought my "New To Me" 2013 Ford Focus from them and unfortunately within 2 days I was broken down on the side of the road with a major problem. Called these guys for assistance and they took care of everything... Since my car was still under warranty, I had the work done at Steele Ford and they were also excellent to deal with. I was not happy about the problem and went back to Steele Hyundai to talk with them. Their level of excellent customer service really impressed me... they took the time to listen to my concerns, discuss options and after meeting with them, I left a very happy customer. I would highly recommend this dealership to anyone who is looking for a new or used car. These folks are great and go that extra mile to help in any way they can. They make me feel like a Valued Customer.
Pleasant purchasing experience. The sales rep is Lizz Nguyen. She is awesome. She knows everything about EVs and she is very helpful and a very nice person to work with.
Lizz Nguyen was fantastic to work with, guiding us through the entire lease process and making sure the return of my previous car and driving away with my new car was an absolutely seamless experience. Very friendly, knowledgeable and goes out of her way to make sure you're satisfied.
Just purchased a 2020 Santa Fe from Lizz Nguyen on Kempt Rd, and she was a joy to work with! Great customer service, thank you Lizz!! We love our Santa Fe!
Experience at Steele Hyundai is incredible. Dealing with Marwan was too easy and very knowledgeable. I would recommend to buy new car from these people.
Nothing short of 10/10 experiences with the staff here. From Sales, to the Front Desk, to the Service department. Originally went in back in 2018 looking at getting a Kona, but couldn't for unforeseen reasons. My sales rep, Benn, found the perfect balance between checking in and being overbearing. Touched base every other month or so to see how we were doing, and if we were still interested, but was never pushy. Since going back and buying a Kona in April, their service and friendliness has been top tier. Recently went back for my 6 month/6000km service and the service was nothing short of stellar. They even sent me a video of my car while they were servicing it! Can't beat that.
Went for oil change and tire swap all good ! Covid ready for people and very good service ! ????????
Excellent customer service and warm reception.
Returning there third time!!! Perfect advisors, very friendly, patients, professionals!!!
Great Experience ! We had a good experience dealing with Lizz Nguyen for buying our new Hyundai Tucson. We were completely satisfied the way she explained us the things and made our life easy in decision making process. No pressure Very honest and perfect sales consultant with whom you would love to deal with. Cheers !
They were fast fixing my vehicle, but, 2 of the people I spoke to ( service and receptionist) needs to know how to speak with customers. They also need to know how to smile and do not talk over the customers. I have premium plus warranty and went back for service. No car rental (even it’s in the warranty descriptions / benefits) as they said Enterprise does not have any cars. I also paid $200 for diagnostics the AC, which needed to be recharged only. I could have charged it somewhere else for $100 or $120. They also does not return messages for days. Need better management or whoever to run that place.
Just celebrated my one year with my Tucson and I love it so much! Huge thank you to Lizz for the most incredible service! By far the best in town, can't thank her enough!
Came in as a referral to Lizz Nguyen to check out electric vehicles, particularly the Kona fully electric vehicle. And I am thoroughly impressed by the level of passion and knowledge she has regarding EVs! Truly a wonderful experience, from her bright disposition to her informative presentation! I 1000% highly recommend to anyone I know looking at a vehicle to go see lizz at Steele Hyundai!!
I purchased a 2020 Santa Fe Ultimate from this dealership and this has been, without a doubt, the best buying experience that I have ever had. Louis was very knowledgeable and professional. What I appreciated the most was the transparency and no pressure sales process. I will definitely purchase another vehicle and will also recommend this dealership to anyone that asks.
Lizz helped me buy a new Elantra and she was so polite and professional and made me feel super super comfortable. She also got me a little gift for coming in to see her which was such a nice touch! I highly recommend her :)
Had a great experience with Steele Hyundai for my Car Service. Great Customer service and fast.
Absolutely amazing service from Liz and Peter. Both were extremely knowledgable and had great senses of humour. We went in to just look at options and they were so helpful that we were able to make a decision right then and there. Best experience I have ever had buying a car.
Customer for over 8 years. No issues until recently with the Service Department. Staff are condescending when asking questions regarding billing, staff cannot communicate the overview of the service being provided nor can they communicate the service and fees in a clear conscience manner before proceeding with maintenance. It's unfortunate that my experience was beyond disappointing as I am a regular customer and usually am given good quality service. Overall service for maintenance is lacking as of late. Hope they are able to work on the way they communicate in the future. *Edit: Thank you, Jim. Jim reached out and we discuss and resolve the issue I had with the service I received the previous day. People will remember how you make them feel more than the words that have been said. Kindness goes a long way and Jim was very kind and apologized for the service I have received, so for that, I am thankful. I did change my rating; like I have said above, I have been a customer for over 8 years and had service done on my vehicle since I've purchased it and have gone elsewhere twice in that time frame for small things (tires/oil change). I'm optimistic for future services I may need for my vehicle. Until then, thank you!
Sherif Diab was very helpful and provided lots of information to acquaint me with my new EV.
My husband just bought a car from Hyundai and Bob Brown our sales rep was very helpful in finding him the right car and with the right price. He went out of his way to help us stay in our budget. I would recommend going in to talk to Bob, he will find the car you want. Thanks Bob, April and Joe
Troyce and JJ were fantastic! Great Service
Thanks to Sherif Diab and the staff at Steele Hyundai for the amazing experience. I was able to share what my needs were and even arrived with a vehicle in mind, however Sherif helped me find a 2020 model that is even better suited for my family! ???????? Well done. Highly recommend.
Awesome people to deal with. If your local team can't do it, take it to the pros. These fine folks know everything there is to know about Hyundais and maybe some stuff it isn't necessary to know. They'll take care of you.
Best service
My husband and I were referred to Wayne by a family member . I have MS and was looking for a vehicle that was good for me. Wayne showed us the Santa fe and found the right one for my needs. He was a big help in my dilemma. He couldn't have done enough to make our search less stressful. Wayne was friendly, funny and down to earth. He even tried to get me the hand control rebate, but when he checked, it was no longer offered. I will keep referring people to Wayne Currie. Thanks Wayne. Colette&Stephen
Sherif sold me my 2021 Venue and he was very personable and made my experience well worth going brand new. Thank you Halifax Hyundai
Very thankful for Lizz Nguyen! She was a great help with the purchase of my new car. She took the time to answer all of my questions and made sure I had all the information I needed to make an informed decision. She was even kind enough to speak over the phone with my father who was trying to help with the shopping from his home in Ontario. Thanks Lizz! Loving my 2020 Elantra!
The staff are efficient and very knowledgeable. We are happy with our new Tucson and the payment plan!
We recently purchased a used vehicle and our Sales person Meesh Al-Harbi was great to deal with. Meesh was quick to respond to our questions honestly, his passion for customer service is obvious. Thanks so much Meesh for making this a great buying experience from start to finish.
Service can take much longer than expected. And no more shuttle service.
Great experience.
Drive thru wiper blade service. Neat.
Just bought my little gas sipper,Hyudai accent L, and all I can say is WOW!! This little thing is solid as a rock. Drives and handles like a dream and tons of power. I bought this car to travel back and forth to work and it passes all my expectations!! Would get another one in a heartbeat!! The sales guy,Jimmy Lee Best is just that,The Best!! He really knows his cars inside and out. It's almost like he was an automotive mechanic in a past life or something. Anybody needing a new car has to go in to the dealership and talk to this guy. He won't disappoint!! The paper work woman (as I call her),Kim Doherty is second to none. I always dread the paperwork but she is a very down to earth person and made this part of the transaction smooth and painless!! In and out in no time flat! Over all on of the best car buying experiences ever.
Was referred to Wayne Currie by a friend as I was looking to purchase a new vehicle. Wayne was fantastic and professional. I bought a brand new 2014 Elantra and love it!
I recently purchased a 2022 Tucson from Steele Hyundai and my experience was absolutely fantastic!!! Lizz Nguyen was great and listened to what I both wanted and needed out of my new vehicle and hooked me up with exactly what I was looking …
Trevor Benjamin and Elliott Thorpe were wonderful. They were understanding, patient, and willing to explain all the nuances of the cars, payments, etc. They answered all my questions with diligence, and kindness. I would highly recommend Steele Hyundai (Kempt Road) to anybody looking for a car. Plus, their service department is amazing.
Excellent service.
Carol and I had excellent service from Gordy Corkum when we bought our new 2017 Santa Fe. He makes the car buying experience pleasant. We would recommend him to any of our friends who are looking to purchase a vehicle.
Went in to inquire about electric Konas and was met with a sales person named Lizz Nguyen. Very knowledgeable about EVs, I was impressed by her enthusiasm and most of all the drive and experience she provided when we went on a test drive. By the end of the meeting, I left knowing more about EVs then I did coming in... which should be expected unlike some dealers I've been in who knew squat!!!! Highly recommend seeing Lizz for your next electric car!!!
I bought 2014 Chevy Cruze and Sherif was very helpful throughout the process. Awesome customer service and I absolutely love my Cruze !!!
My wife and I have purchased four vehicles from Hyndai, three of which were purchased through Wayne Currie. We have never been disappointed with the level of customer service Wayne has provided; always going above and beyond. We’ll certainly keep spreading the word to our family and friends.
Celebrating my first year anniversary with my kona and I couldn't be happier! I had help from Lizz Nguyen and her customer service was amazing. She went the extra mile in helping me find a car that fits my budget and lifestyle. I would highly recommend her to any future car buyers.
Service reps are nice enough, but unfortunately everytime I've gotten serviced there it takes much much much longer then I was told.
The staff were extremely knowledgeable and listened to my needs and wants when looking to purchase a vehicle. At no point did I feel any pressure or felt I was being forced into something I did not want. Johnny was excellent to deal with and I appreciated the follow up video after my purchase. AND I LOVE MY NEW SANTA FE!
I bought an Elantra GT from Matt Munroe last March. I recommend you go see him, great to deal with and best dealership in Halifax. Five stars!!!
Popular car
Top notch service. Kaylee was awesome and my gf loves her new suv.
Sheriff helped me buy my 2022 Tuscon. I love my new vehicle and appreciate the help I received during the process.
Friendly sales staff especially Lizz Nguyen, helped me get into a new car in my budget, respectful of social distancing, clean cars, high energy, great environment!
I just bought a Hyundai EV Kona Ultimate from Steele Hyundai on Kempt Road from a wonderful sales consultant, Lizz Nguyen. She was incredibly knowledgeable and very helpful educating me about the unique features and practical operational tips of the EV's themselves and the Kona that I chose to purchase. Thanx so much Lizz for making my initial EV purchase a not so intimidating experience. Debbie Gowan
Sherif was excellent, helped me out getting into a 2020 elantra
Sales consultant Trevor Benjamin was a pleasure to deal with through the purchase of my 2021 Kona. He was instantly warm and welcoming and had a genuine nature about him that put me at ease. His main focus seemed to be on me being happy with my potential purchase. I never felt like he was trying to sway me in any direction or pressure me in any way. His down to earth personality and helpful approach made the entire experience stress-free. I could not recommend Trevor highly enough!
Good cars and helpful sales staff, terrible management, I was deeply insulted by the sales manager and treated rudely, when all I wanted to do was get a couple of questions answered while buying a car... The worst dealership I have ever been in!!!
mark dewolf service advisor is very helpful when i come in .in the 40 years i have been buying cars your place has treated me well u should be glad u have him thanks again ken merlin
Great service done in an efficient manner.
As soon as I pulled on the lot, I was greeted right away with a very lovely sales person. This was the first brand new purchase for me, I have owned pre owned vehicles before. The staff was wonderful and friendly. Thank you so much for making this experience very comfortable steele hyundai! Great job
Had an amazing car buying experience with Lizz at Steele Hyundai. She was incredibly knowledgeable and down to earth. Very happy with my purchase!
Bought a car here from Bob and couldn't have had a better experience through the whole process. A lot of places want to be in the car with you when you test drive which makes it hard to talk to your spouse about what you like and don't like because the salesman usually will interrupt you and try to sell you on why the vehicle does it that way. I liked that bob took us on a short trip showed us everything that the vehicle had to offer and lets us take it for a quick trip ourselves. When looking for another new car this will be our first stop.
I bought my car there almost 5 yrs ago and had a tire issue from day one at first they worked with me after a year they pretty much told me to get lost . They never tried to fix anything just wanted to keep me quiet after they got a new manager they would do nothing else and i have to put new tires on my car every year . Now i am going out to look for a car but it won't be going to Steele Hyundai. Shame on you and your staff .
Bought my Sonata From Matt Munroe, Best sales guy I dealt with yet! He's the Reason I got this car. The dealership is great as well! Keep up the good work.
Love my Accent! Highly recommend salesman Wayne Currie and Steele Hyundai.
Great experience buying through Marwan! he made the process very easy and stress free and was always available for questions
I had the pleasure to meet my sales person Allie she help me purchase my vehicle she answered all my questions fast efficent I had no appointment but still took me in help purchase my vechile it was older model used but it's what I wanted she made feel comfortable and was great kempt road staff is very friendly I recommend this place for your next car I give Allie 5stars she deserves go check her out you wont be dissatisfied again thank you Allie for everything
Sherif was super helpful in supporting me when looking for my new vehicle, while Peter helped with all the financing related stuff!
Did an out of province expecting on my car. Done within an hour of the appointment time. I decided to stay and was quite happy. Lounge area is nice and they have coffee, tea and snacks available.
From beginning to end, our experience with Lizz Nguyen was a pleasure. Lizz was friendly, knowledgeable and accommodating. Our new 2021 Elantra is an awesome ride. Thanks for your efforts on our behalf Lizz!
Sherif was great to deal with. Made the entire experience enjoyable. I got what I wanted earlier then expected with no issues.
Excellent as per normal
I booked a service and tire change with your service advisor Josh Beaudreau. Josh was very willing to work around my schedule and get me in to a slot at my earliest convenience. I had asked Josh to please look into an audio issue while the car was in and he was more than happy to accommodate. The problem was found and part ordered.On the day of the service because of scheduling I had my father take my car in. He was treated courteously and kept up to date on how much longer it would be.. I was very satisfied with the service as was my father and I will book my next service with very soon.
I have purchased 3 Hyundai Sonatas’ from Steele Hyundai, so I guess I can say that I don’t have a problem with the Dealership and I like the Sonata. My 1st was a 2009 Sport, nice vehicle, dependable, good looking and reasonabley priced. Then I got the 2012 2.0T. Great looks, sporty, fast and fun to drive. There was a noticeable improvement from my previous vehicle in the build and handling quality and again it was a dependable vehicle at a good price. I really liked this vehicle and had no intention of getting rid of it but the salesperson who I have bought my previous vehicles from, Bob Brown, mentioned to me, when I was in getting the 2012 serviced, that he had a couple of Sonatas on sale. Not having anything to do while my car was being serviced, I decided to take a test drive. Bob had two left, both 2015 Sports but one was the 2.0T. So of course, I tried the Turbo first and right off the get go I noticed the improvement in workmanship and handling of the vehicle. It felt more solid to drive and it was quieter and better handling that the 2012. (Oh and fun to drive). I was not crazy about the color and the other Sport ( with no Turbo) had the panoramic roof which looked interesting so I took it for a drive. It did not have the get up and go of the Turbo but it was good enough and when it the sport mode it has a good jump where you needed but it just did not have the top end speed or quick acceleration of the Turbo. But it was noticeably quieter that the turbo and the handling was just as good. The improvements over the 2012 are too many to mention and over the 2009 it seems like light years ahead. The exterior was not as sleek as the 2012 but it does have a nice design with more of a grown up appearance even though you can still see the old design in it. So, the deal was too god to pass up and I took the Sport without the Turbo. Go figure, but I liked the looks and feel of the vehicle and both vehicles were pretty well appointed with options. The interior of both vehicles are top notch, very impressive, roomy and functional. I have now had this vehicle for about 2 months now and I have come to love it. The Sonata has come a long way since my first one and I think it is a strong contender for the best in its class. I sometimes miss the Turbo but I have no regrets. Hyundai has been good to me and so have Steele Hyundai in Halifax, NS. I will try to do an update and if I ever have a problem I will be sure to let do another review.
Great experience getting my new Sante Fe Turbo from Steele Hyundai. Salesman Mesh was awesome to deal with. Quick test drive, offer and acceptance. The dealer helped me get my trade in processed ( private sale) to save taxes and Elliot in finance was friendly and easy to deal with on the closing options.
Friendly staff and found me the car I needed.
We had an amazing experience with Steele Hyundai! Lizz Nguyen was our salesperson and she made the whole experience comfortable and seamless. The sales manager Louis was also exceptional. We love our new Tucson and thank everyone for the awesome service.
Sherif Diab sold me my dream car at this point in my life. I moved from a 2013 Hyundai Elantra to a 2021 Preferred Santa Fe with Trend Package. Sherif was extremely knowledgeable, helpful, personable, and really listened to my wants/needs.
Great place to buy a car Good Service
Thanks for Robert Whattam and his team for really good, fast and professional service. Stay safe guys.
I have bought 3 Santa Fe's now from Wayne Currie and along with Mark DeWolf in the service department it has been an outstanding experience. They go out of their way to ensure you are looked after!
I noticed my Check Engine light on this morning on my way to work. I stopped in to see of they would check it out for me. Of course I didn't have an appt! They not only checked it out but also carried out an oil and filter change, FREE Alignment check plus a ride to work and pick up. All by 11AM. Awesome Service Thankyou
I just picked up a brand new 2022 Hyundai Tucson and I am IN love with it! Thank you so much to Lizz for helping me find this vehicle! She is extremely helpful, accommodating, let's me ask whatever question and explains things throughly. Highly recommend Steele Hyundai!
Worst dealership ever. Buy some somewhere else - anywhere else.
I purchased a 2021 Hyundai Kona from Steele Hyundai. I had the pleasure of dealing with Lizz, who was nothing other than professional, fun and very knowledgeable with the whole process.
Had a very easy time getting a new vehicle, Allie made the process simple and fast!
Very good Hyundai dealership who go that bit extra to ensure that you are 100% satisfied.
Troyce Ashe is a real good guy I love my new santa fa and would recomend him to anyone
I had the pleasure of working with Meesh Al Harbi to find the exact vehicle I was looking for. From the start to the very end of the transaction Meesh was very responsive, honest, and went above and beyond to meet all of our requests. He comes very highly recommended from my partner and I, and we will be purchasing another vehicle from him in the future. Thanks for everything Meesh :)
Would Recommend, super friendly and willing to help! I would recommend Trevor Benjamin! Very helpful and a great guy to chat with!
Lizz Nguyen was very helpful and always kept me updated during my purchase of Elantra 2021, I recommend her for anyone looking to buy a new car from Hyundai.
Recently had the pleasure of dealing with Trevor Benjamin - he was very helpful and went out of his way to assist me with finding the car we wanted. Great experience - recommend.
Meesh is an amazing salesman. Never made us feel pressured to get something and was unbelievably helpful. He found us the perfect vehicle and explained every detail about the car to ensure it was right for us. Highly recommend him!!!
It was a great experience Travis Fanning an Elliott Thorpe explained everything great. Made buying our new SUV fun thanks again cheers!
Was my first time buying a car here and my first EV. Both were absolutely delightful. Thanks for the great service. Two thumbs way up for these guys
Allie VanNorden was great
We deal with Troyce, could not recommend him more. We have bought from him before and are looking to buy again because of his service after a recent test drive.
I believe it was in 2010 when I had issues with my previous car, a 2008 Hyundai Tiburon in which I took it to Speedy Auto in Bedford NS to have new tires put on my car. At that time the mechanic noticed that several of my struts were leaking, as well as several other issues that would ultimately be covered under warranty. When I attempted to take it to Steele Hyundai, they inspected the car and told me nothing was wrong. This agitated me. I figured I should get a second opinion because I had a feeling Hyundai did not want to honor my warranty. I then took it to Scotia Hyundai in Amherst NS and they gave me the same list of issues that Speedy Auto told me and they ultimately fixed the problem under warranty. I then returned to Steele Hyundai and spoke with the manager and his response was “Well everyone can miss things” I never pursued the matter any further because I refused to deal with them again. I only mention it now because I want to show you my reluctance to once again take my car into Steele Hyundai in Halifax NS. This ultimately lasted until January 2015 when I had no other choice. I started noticing that my shifter was extremely difficult to shift at times, and my clutch was only able to be pushed in so far and was having a lot of trouble shifting gears. My vehicle ended up breaking down on the MacKay Bridge and I had no other choice but to drive into Steele Hyundai in 2nd gear because I could not shift into a higher or lower gear. Upon their inspection that ultimately told me that my clutch fluid had become contaminated and was turning into a black sloppy substance. I asked them what was contaminating it and they said they didn’t know. After hearing this I immediately called Hyundai Canada and spoke with “Nicole” who told me that fluids are not covered under warranty, however if it can be identified as to what is contaminating the fluid, then it would be covered under warranty because fluids are generally not covered. Hyundai refused to tell me what was contaminating the clutch fluid (I asked them several times about this), and their response was that there was no way to identify what the issue was. They then flushed the fluid, as well as the brake fluid (which was not contaminated), and charged me $523.19. I then called “Nicole” again at Hyundai Canada and left a message. This call was never returned. Approximately two weeks later I again started having the same issue with my car. I became very agitated because whatever was contaminating the fluid was likely doing it again. I took it into Steele Hyundai once again and they told me that my clutch fluid is again contaminated, and it was my Master Cylinder that was creating the problem. According to Steele Hyundai, this cylinder was supposedly creating a bi-product that was entering the clutch fluid and contaminating it. I then felt some relief because they have now identified what was contaminating the clutch fluid and it was no longer a “fluid” issue that was not covered under warranty. It was now an issue with a part on the car that was covered under warranty. The Steele Hyundai representative told me it was not covered, and that I required another system flush, and a new master cylinder. Cost was now an additional 700$. I left Steele Hyundai immediately and called Nicole again at Hyundai Canada and left a message with someone for Nicole to call me back, twice!! This call was not returned. My car was ultimately fixed (for free - under warranty) by Ralley Motors in Moncton NB. I then returned to Steele Hyundai and demanded my money back. They re-imbursed me my 519.23 and told me that there was a "glitch" in their system and that is why parts were not covered. (However they only told me this once they seen that the repairs were done for free and under warranty by another dealership) This is absolutely unbelievable. How many thousands of people have been affected by this "glitch" ???? Anyways, my rant for the day. Please I implore everyone - DO NOT take your car to get serviced by Steele Hyundai. They are complete crooks.
Excellent customer service to match their vehicles. Technicians are friendly, know their Hyundai's.
I recently purchased a 2021 Tucson with the trend package and Johnny Yeadon was awesome in providing top customer services. He went out of his way to make sure that my budget for payment was met and always answered my phone call and emails in a timely manner. Very transparent and professional to deal with. He always ensured our concerns were addressed and met. Good Job Johnny and keep up the good work!!! The reason for the four star is the experience with the Business Manager (Finance), which wasn’t too pleasant!!! Usually when you leave with your new vehicle, you’re pretty excited, but not the case with us. She gave us the long winded version for the aftermarket options and once we declined all aftermarket options, her attitude changed and she was not too pleased. She came back with the paperwork and I’m must say, it was the fastest that I ever signed any paperwork, so she could get rid of us as she wasn’t making any money off of us for aftermarket options. Anyway, enough ranting in regards to the Business Manager. I love my new Tucson and Thank you Johnny for your time and effort that you have given us.
I recently acquired a new Kona and I must say the service was second to none. Lizz & Kim were friendly and went the extra mile to accommodate my wife and I. Overall, my buying experience was hassle free and somewhat enjoyable. Thx Everyone..
Sales Rep Lizz Nguyen was a pleasure to deal with. Very professional with great customer service skills. So happy with my car. She made my buying experience easy. Definitely a keeper. 5 Star Rating.
Decent sales experience, but the service department must be understaffed or something, they just can't seem to keep things straight. I've stopped going here in favour of a smaller repair shop.
Curtious staff....
This dealership is the best,great service reps and excellent service manager,people who listen to the customer,posted by person who spent 40 years in sales.
Recently purchased a 2021 Hyundai Tucson from Sherif Diab and he was great! Very helpful and did not rush me with anything. He went above and beyond to make sure we satisfied with our purchase! This is our second vehicle with them and it’s always been a good experience.
Highly recommend Steele Hyundai in Halifax! Marwan and Peter were excellent to deal with and exceeded my expectations. Delivered my new to me vechical right to my work in pei. Thank you Marwan for your excellent service!
Always receive amazing service! I highly recommend Steele Hyundai ????
Lizz provided an excellent sales experience. She was helpful, knowledgeable about the product, and responded to questions in a timely manner.
We recently purchased a Hyundai Santa Fe Calligraphy Sport. This is the fourth vehicle we purchased over the years from Steele Hyundai. As usual the service was excellent, Lizz Nguyen was our Sales Consultant and did a top notch job. She answered all questions eagerly regardless of their complexity. Truly professional with a GREAT sense of humor. A definite Asset to the dealership.
Troyce was excellent, very professional and informative! Thanks for helping with the new car!
Like their video notes sent after visiting
Lizz Nguyen and Elliott Thorpe were truly wonderful to deal with. Their customer service is by far the best I have seen in a long time, very knowledgeable, their experience and passion for their job truly shined through. Thank you for introducing me to Sally.
Sherif Diab, the great dealer and helps you out with all your questions and try to find you the best deal possible. I got the 2009 Hyundai Elantra with his help and it's a really good car. Thanks Sherif for all the help. ????
I had such a wonderful experience at Hyundai Halifax. I was moved to tears at how wonderful and helpful everyone was especially Allie Van Norden and Kim Doherty and Dennis Simms. I would highly recommend going here if you need a new car and want a great experience. Thank you to everyone that works at Hyandai. I love my new car.
Great sales team! Excellent customer service! Allie was wonderful! I highly recommend the team at Steele Hyundai!
I love my car and Sherif Diab was great, bringing happiness and a good energy for Steele Hyundai. Everybody working at Steele are polite and always smiling. It was a great experience ????
I had the pleasure of working with Liz and Elliot to purchase my very first brand new car. It was easy and smooth transaction and i'm beyond happy with my purchase. I didn't feel any pressure or like I was there just for a sale , they actually were very informative and let me go at my own pace. Can't thank you enough Liz and all the staff here !
Bought Hyundai Genesis v6 3.8 after 2 months engine went on it ( missfire cyl 5 , no compression ) need an engine , .,./DONT BUY GENESIS !!!
Another wonderful experience at Steele Hyundai. We love our new 2021 Tucson - Allie was amazing - so helpful, friendly and knowledgeable - she really knows her stuff! She listened to us and provided us with exactly what we were looking for. Always a pleasure dealing with the staff and service department here at Steele Hyundai!
My sales person was Liz! She was so amazing and so helpful the entire time. Extremely friendly and overall just wanted me to have the car best suited for me and my needs. If anyone is looking to buy at Steele Hyundai definitely ask for Liz!!
Sheriff has been helpful in buying me a new car (kona 2022) in my favourite colour and the process of buying it was ver smooth. Will highly recommend for any purchases.
Sheriff is a friendly and dedicated salesman. Glad to have bought a 2013 Tiguan from him
Lizz and Kaylee at Steele Hyundai were amazing to work with. Both were extremely communicative, fast, and efficient at getting me set up in my new car. I will definitely recommend them to friends/ family looking to buy! Thanks girls!
I bought an almost new Accent in 2016 (it was a 2016 with 10,000 km). I did not buy it from Steele so I can't comment on their sales customer service. I brought it to Steele because it was at a convenient location. They told me it was under warranty to fix and ordered the part necessary to fix it. My boyfriend brought my car in for me to get fixed today and they told him they changed their minds and it's not covered under warranty. I'm completely baffled as to how they can tell a customer they 'changed their minds' about a warranty! When I bought my car and signed the paper work the warranty was included in that contract and it isn't something you can just change your mind about. This is terrible customer service and I feel like I am being nickeled and dimed. I just finished University and I don't have a lot of extra money to spare to spend on unexpected bills to pay for car repairs. The reason I bought an almost new car was because I wanted something reliable and something I wouldn't have to pour a lot of money into fixing. I am extremely disappointed with the customer service we received from Steele.
fantastic staff!! the customer service was outstanding! this is my 3rd Hyundai from this dealership.
I recently bought a Santa Fe from Meesh at Steele's Hyundai over a Honda CRV. He was a pleasure to deal with from start to finish, which is a rare comment to be made about buying a new vehicle.
I generally never post a review but this is definitely worth it. Being a first time car buyer in Canada, I would highly recommend Steele Hyundai and Sherif Diab. I recently purchased 2021 Elantra from Sherif. He is very polite, patient, honest and extremely knowledge about cars. He will patiently listen to your car needs and walk an extra mile to deliver as per your expectations. One of the best things about him was he is quick to respond to your requests and never seemed pushy. I had financed my car and Elliott was a great guy to work with as well. He was very kind to do vehicle registration and vehicle permit(license plate) on my behalf without charging a penny. Highly recommend steele hyundai Halifax for great customer experience.
Many Thanks to Trevor Benjamin at Steele Hyundai for all his help with our new purchase! He went above and beyond and the process from start to finish was first class. Very satisfied customers here!
Not a fan of their cars
We just purchased our first car, and our experience at Steele Hyundai couldn’t have been better. Lizz was so knowledgeable and patient, and answered every little question I had (and continue to have). She was enthusiastic and kind, but never put any pressure on us to buy. I am new to cars, but was never talked down to or made to feel like my questions were silly. This is really important and made me feel valued. Elliott was also excellent to work with. He made the purchasing part so simple and answered all of our questions so clearly and effectively. I appreciate that both Lizz and Elliott were so quick in their responses, and provided multiple ways for us to get in touch with them. Almost every aspect of purchasing was done virtually so that we didn’t have to be in close contact during COVID times, and that really helped me feel safe and comfortable. Lizz also did the best job of disinfecting the test drive car of any of the dealerships I visited. I love our new fiery red Hyundai Elantra, and couldn’t have asked for a better team to work with. Thank you, Lizz and Elliott!
Purchasing our new 2022 Tucson at Steele Hyundai was probably the easiest and best car-buying experience we can recall. Salesperson Lizz Nguyen was with us every step of the way: enthusiastic, attentive, accommodating, knowledgeable and professional. For example, she got back to me promptly (on a Sunday) with questions about the AWD. Elliott Thorpe and the others involved in our purchase were great too!
Salesman Troyce was awesome to deal with will be back again!
My husband and I had a wonderful experience at Steele Hyundai. We worked with Jimmy-Lee Best and he was phenomenal. He wasn't pushy or forceful but extremely knowledgeable and fair. This was our second purchase from this dealership and was a much more pleasant experience. We absolutely LOVE our Santa Fe XL and will definitely be back! Thank you for the awesome experience. ASK FOR JIMMY-LEE, you won't regret it!
the service/managers/owners at this place have absolutely no interest in customer service or getting the job done right, also do not care about anything but getting cars in and getting cars out to be paid, even had the manager screaming and yelling at me because I told him he had bad service. He took it very personally and took it out on me. If you want to be treated fairly and honestly when it comes to fixing your car DO NOT GO TO STEELE HYUNDAI. Brought my car to Steele Hyundai for warranty work, the motor had a obvious tick in it with only 30,000km on it. I believed it was a sticky lifter or fuel injectors. I brought it in on Tuesday, didn't hear one word from them afterwords.. returned 5 days later to see what was going on with my car and found out it had just been sitting in the parking lot for 4 days and didn't even work on it. They put it on the lift on the spot and did their work, and returned my car to me and said it was fixed. Drove home and opened my engine bay to find my air intake not even put back together with the air filter sticking out of it. Not only that but the problem I originally brought it in for still exists. Motor is still ticking and now there is a sound coming from the intake, great. over all I would say my experience with Steele Hyundai was the worst with any dealer I've ever been to. HORRIBLE HORRIBLE dealership in every single aspect.
Looked at the electric Kona and took it for a drive. The salesman was busy so didn't go with us. It would have been helpful to have some instruction on the features such as starting and regenerative braking etc. Kona is a great car but a bit small for our specific needs.
Sherif was absolutely great in our car buying experience. He showed us everything we needed to know about the inside and outside of the vehicle. He was very professional and helpful in every way. I would certainly send anyone I know to Sherif to sell them their next vehicle. Thank you very much for all of your help. It is greatly appreciated. Tracy and Tim Feener
Avoid this service centre at all costs. They have no respect for their clients time.
Alex Murphy was an excellent salesman to deal with, even answering text messages and emails outside of business hours which was a refreshing surprise, and he continued to be great even after the sale closed and my Santa Fe was delivered. Felt a bit stiffed and lied to on the undercoating. Was told by the finance manager that "her guys" know where and where not to spray to avoid gunking up on board computers and sensors. As they "only work on hyundais all day long." Brought it in the next day for the work to be done. Vehicle was picked up and then brought back by a Rust Check employee. I knew I was overpaying for the undercoating, but I was only willing to pay that much based on a blatant lie. Brought it in to the service dept. once so far due to the downhill brake control light being on. Ended up being a screwup by the installers of my tow wiring. Was a pretty good visit overall, but their shuttle driver actually passed gas while walking by about a foot from my face. No question, I heard it, I smelled it. It's a natural function sure, but right in an area with customers, and a bathroom just five feet away? Come on! I found a secluded area to sit in the rest of my visit and my vehicle was ready shortly thereafter.
Just had a great experience at Steele Hyundai! Jimmy-lee was very pleasant and easy to deal with. He is very knowledgable about their line of products, is straightforward and employs a no pressure approach. Also had a great experience with Jason in finance! Great team! Great experience!
We recently bought a 2021 Santa Fe, the service was EXCELLENT!!!! The staff went above and beyond our expectations. I felt very knowledgeable about our new vehicle from the 30 mins they spent going over everything in the vehicle. I have never been so happy with the service. Hyundai really stepped up their game with this vehicle. I feel very safe with all the new features. Great job!!!
What a fantastic experience with the service department start to finish. Cliff is incredible at what he does!!! I needed a tire ordered to replace a damaged one on my vehicle. It turns out it was difficult to source. Cliff called me multiple times to keep me updated on the status of my tire, and when it did finally arrive, he was able to get me an appointment that very same day to get my tire replaced. He was patient and thoughtful and thorough. When I did bring my car in for my appointment, the great experience continued. Zach and Nathan were phenomenal at keeping me up to date on the status of my vehicle. Incredibly professional. And best of all, I received a text in the middle of my appointment with a video update on my vehicle! Very cool use of technology! This is my first experience with Halifax Hyundai, and I will be getting all of my service work performed here in the future.
Sherif helped me pick out the best car to lease ! I highly recommend going to this dealership and also requesting Sherif as your sales consultant.
Great people there. Especially Glenn and Annette
Worst experience! The finance manager was so rude and doesn't have minimum courtesy to talk to a customer. I would've rated as negative if there was an option for that. Will not recommend to purchase vehicle and even to visit there! And Steele Hyundai should also remember that there are numerous manufacturers and dealers are available around here!
I recently purchased a new 2020 Hyundai Elantra from Steele Hyundai. Just want to say that I had an excellent experience with Alli VanNorden in sales. She was very knowledgeable and helpful. Also want to give a hats off to Peter Nasrallah in finance. On the whole it was a great experience.
I had a great experience buying my 2021 Kona at Steele from Allie VanNorden. She is very professional and friendly, explaining all the steps involved and making sure I got the right car. She explained the options and features as well as showing my financing options to save interest. I never thought I would ever say I had a great experience buying a car.
Sales guy, Travis was great to deal with, he did his best to get me into what I wanted for a lower price then first quoted. He went over the safety features of my new car and was very personable. Kim in financing was amazing... I loved the way she was able to explain things to me. Health safety protocols were adhered.. I had an appointment and when I went I. There were not many customers in there. Every one had a mask on and there was a guy walking around with a spray bottle sanitizing all high touched areas. My experience at Steele Hyundai was a good experience!!
Went in to check out a new Elantra. Alex was very professional and accommodating. He wasn’t pushy nor did he seem like he only wanted to make a sale. He was very patient with us, explained everything in detail and was totally honest and upfront with us. He was helpful by answering any questions we had. He treated us like human beings and he is a very genuine person. We had a great experience with Alex and would recommend him to anyone wanting to purchase a Hyundai. ???? Thanks, Alex!!
A great place to buy a car.
The staff here were amazing !! Love my new tucson, quick, easy ,friendly. Definitely go see Mesh for a new car!
Since 2003, my husband and I have owned three Hyundai vehicles; we have never been disappointed. The ongoing customer service we have received from Wayne C. has been nothing short of amazing. I have recommended Wayne and Hyundai to many of my friends; many of whom have taken my advice and are just as pleased as we are. Absolutely wonderful.
The sales experience was fantastic at the start. However once the vehicle is in your possession, that's when the friendly behaviour and promises stop. I was sold on their paint and fabric warranties with the promise that it would cover any paint scratch. Don't fall for it like I did, don't take any of their extra or extended warranties. They arnt worth the paper it's printed on. They will tell you whatever you want to hear to purchase their products and then not back it up. I will not be purchasing any new vehicles from this place, and I reccomend no one else does.
I always get excellent service at steele Hyundai. The advisors are friendly and respectful. I like the video that the mechanic sends to your phone about what work is being done to your vehicle and other little observations they make while working on your car. Top notch customer service for sure
I recently purchased a car for my parents, the staff was great. Sales person was knowledgeable. I would definitely do business there again. I give an extra star for putting up with my mother and father!!
I recently purchased a 2021 Hyundai Tucson from Steele Hyundai and the service I received there was top notch! The staff is truly amazing, they ensured my buying experience was smooth and efficient. I would highly recommend making Steele Hyundai your choice for your next vehicle purchase.
Lizz Nguyen was a pleasure to deal with! She was friendly, knowledgeable and very prompt in answering questions. I will be passing her name along to friends who are considering a Hyundai.
Had the car in for a recall and they had it in and out in a reasonable time.
Chris Smith is an excellent salesman. I found him to be very energetic, knowledgeable. , caring salesman. This was my first time to Steele Hyundai. I will recommend Chris to my friends and colleagues. My overall experience at Steele Hyundai was excellent.
My wife and I purchased a 2016 Santa Fe from Bob Brown. Bob was a pleasure to deal with. We are really enjoying the Santa Fe.
I dealt with Jimmy-Lee Best when buying my new Accent. Every interaction I've had with him has been very pleasant and very straightforward. He helped me find the best options for my needs and we had a deal struck in a very timely and efficient manner. Everything was very transparent and the no-pressure sales approach he adopted was very refreshing. The folks at Steele Hyundai have a very black and white approach to doing their business and it has been an absolute pleasure doing business with them. The financing department headed by Kim Doherty also took the same approach of no beating around the bush and laid all the options for warranties and coverages in a very plain manner. It almost felt like doing business with people I've known my whole life. I highly recommend you give Steele Hyundai a try and see for yourself. It's been a great experience buying my new car.
I had an amazing experience with Steele Hyundai! The sales person was very informative and great! She listened to what I wanted and was completely patient when I test drove about 10 cars. I didn't feel pressured at all and she let me take my time in making a decision! The finance manager was great as well, I was a nervous wreck and he made the process easy. I have had my car for 2 years and I love everything about it. Every time I go in to hyundai, I am welcomed with open arms! I will definitely be purchasing another vehicle from Hyundai on Kempt Road!
I had my Santa Fe towed to Steele Hyundai late at night. The next morning I spoke to Mark, and explained that I had just flown into Halifax and was on my way to Cape Breton when I ran into trouble. Mark assured me that he would find out what the problem was and get the repair underway right away. My vehicle was repaired by the end of the day and Mark let me know so that I could make arrangements to travel back to Halifax to pick it up. When I arrived my paperwork was complete, and my vehicle had been cleaned and was ready to go. Steele Hyundai helped make an inconvenient situation easy and seamless. Thanks Mark, you guys rock!!
lizz was an absolute pleasure to deal with! she was so friendly and so easy to talk to ! just like you were talking to one of your friends it was that easy haha! i recommend if your considering hyundai defintely recommend her!!!!
Totally enjoying my 2021 Hyundai Kona. I researched and narrowed my top three but the expert team of Louis Steves and Allie VanNorden made my choice easy. Not only did they listen to what was important to me, they ensured both the negotiation and buying process were stress-free. They were trustworthy and answered every question I had with expert understanding. For the first time in all my new car purchases (4 in the past 30 years) I was an integral part of the process. Never once did I experience “behind closed door” dealings where the salesperson is merely a messenger. Louis and Allie were respectful of my time, my needs, and my business. They conducted themselves with a sincerity and transparency that will have me highly recommending them to everyone I know and they will be the first dealer I see when I’m ready for my next vehicle.
Great service from Liz!
Awesome service....we got new car and loved it... staff is so nice ????
I don't own a Hyundai but my wife does and had a good experience so I booked my last appointment here. Josh made booking easy and gave me a heads up that it was a busy day. I was getting tires done and some maintenance so I knew it might take some time. Josh was great and made sure I was kept in the loop on when to expect it, and what was being done as it happened. Overall it was a very good experience.
Just spent the day at Steele Hyundai and my experience with them was amazing! Jimmy-Lee Best went above and beyond to help me pick out my first car.I told him exactly what I wanted and I walked away with the beautiful 2016 Elantra! Jimmy's patience dealing with a first time customer was greatly appreciated.I also cant forget about Annette!!... Annette Armstrong was an amazing help as well, between the two of them they settled my nerves and made sure there was no pressure in buying a car!! I highly recommend Steele Hyundai and a big thanks too Jimmy and Annette for helping me pick out my new car it means more to me then you know :) Happy Car shopping, and don't forget to ask for Jimmy and Annette :)
I highly recommend you see Lizz Nguyen to purchase your next vehicle. She is very personable and knowledgeable and made the transaction easy. Love my new Kona Lizz.
Our experience with Lizz Nguyen was amazing! She helped us find the perfect car for our family and even months after our purchase she still continues to provide us with great customer service! She is one of the most efficient car sales representatives out there. l would recommend her to anyone. She's also super sweet and easy to talk to!
Very happy with the Venue we purchased in January 2020 and with the excellent service we received. Lizz Nguyen went above and beyond and even drove me to exchange my out of province driver's license! She's very knowledgeable, easy going and NOT pushy. Highly recommend her.
Lizz and Peter were awesome to work with. It was my first new vehicle and she made the whole process stress free and enjoyable.
Good service, friendly and on time
Horrible customer service! For almost a week now unless I contact I hear nothing. Haven't heard from the salesperson since Saturday its now Wednesday, finance says(only when I contact) they are looking and all they have shown me was through a text (haven't even test driven a vehicle)was a kia sportage that has 50000 less km on it them my.8 year old vehicle I have....I will definitely be taking business elsewhere since I've been treated like I don't matter because I'm not buying the most expensive vehicle on the lot
Purchased a used Kia Sorento from Steele Hyundai in March 2021. Allie Van Norden assisted me in this purchase and was very straightforward and helpful in getting the deal done. She is easygoing and knowledgeable and made the whole process simple. Highly Recommend Allie and Steele Hyundai.
Would not recommend this location. I went in looking to buy a new car and see what they could offer. Sales person refused to talk to me (would only talk to my boyfriend who was with me) and when he did talk to me he would only talk about the "beautiful colours" that the car came in. As a mechanical engineer I care much more about the car specs than the colour. It was a very sexist and negative experience. The customer service was also poor. When I inquired about different financing options they were very hesitant to provide the details I wanted and seemed hostile when they learned I was shopping around. I may buy a hyuandai but it definitely won't be from this dealership.
Great Service. Hands-down the best experience I ever had.
We bought a Santa Fe from Steele Hyundai a few months ago. Mark Millington our sales person provided us with service above and beyond the call of duty. We love our new Santa Fe and we love how easy Mark made it for us to get our dream vehicle.
Wonderful customer service. Professional, informative and friendly!
Bought a 2018 Elantra GL and a great experience at Steele! Glenn Miller was wonderful, friendly, extremely professional and nothing like the stereotypical car salesman. He made the entire process easy from the beginning and worked with me to get me everything I wanted. I will definitely be returning next time I am looking for a new vehicle!
Great service! I was only in for repairs but was treated wonderfully by the sales staff. 100% better automotive and customer service than O'Regan's Hyundai in Dartmouth which I no longer go to. Steele sent me with a smile on my face where O'Regan's only left a sour taste in my mouth.
I had an excellent experience at Steele Hyundai Chose them as my dealership not only because i found the car that i want it, but because Trevor Benjamin who helped me was incredible!!Very welcoming and friendly. Great experience from start to finish!Thank you Trevor for my amazing Hyundai Tucson Urban Edition!!
HAve to wait a couple weeks to get an appointment. Very pleasant people working there.
Very good service!
I had a great experience here buying my suv! Marwan was my salesman and he was so awesome to deal with! He answered all my questions and was a pleasure to deal with. I also had Peter in finance who was very organized and had everything set …
Best salesman ever Wayne Currie
I just bought my 2020 hyundai tucson on Friday. Trevor was amazing to deal with. He was detail oriented along with being very easy to talk with. He went above and beyond to ensure that I was educated about my purchase and followed up with me even afterwards. If you are looking for a great sales rep for your next vehicle I highly recommend Trevor at Steele Hyundai
10 months ago I walked into the hyundai dealer on Kempt rd. with my sister and we drove out with a 2020 Venue Trend. The service was amazing, our sales rep. was Troyce Ashe and the business Manager was Peter Nasrallah. It was a team of experience. Last week I went in for a trade in for my 2018 Tucson Luxury and drove out with a 2021 Luxury Tucson. Believe it or not I got the same team and the experience was just as memorable as it was 10 months ago. Troyce got me what I needed, it wasn't about just selling me a car, it was about getting me THE car that suited my needs. Everyone was so nice, friendly and courtesy. They were very polite about their covid rules and floor arrows. I will recommend this Hyindai dealership it is a service like no other.
Just bought a used vehicle from steele huyndia and was very pleased with there salesman Trevor Benjamin and the hole team.
Lizz Nguyen was so professional and personable, I would come back and buy another car just to see her again!
Sherif helped me get my Hyundai Venue and was great to work with!
My wife Diana and I purchased a new Hyundai Tucson from Steele Hyundai on Kempt Road Halifax and we were amazed at the professionalism by this dealership. They work in Harmony and made buying a vehicle enjoyable. I would recommend them to anyone. Donald Marchand
Sherif and the rest of the team were great to deal with! We’re very appreciative of their help.
Lizz Nguyen was fantastic! She made our experience easy and even fun! She is very welcoming and clearly loves what she does. We will definitely be recommending Lizz to all friends and family in the future. Thank you Lizz.
I purchased my first car, an Accent from Wayne Currie, in 2007 and have not gone to anyone else for my vehicles since. Since the Accent, I have owned a 2011 Elantra (new) as well as my most recent that I purchased in 2013, a 2013 Elantra. I LOVE my Hyundai's and I have referred many people to Wayne and Steele Hyundai. My sister has purchased 2 vehicles from Wayne and a few friends have also purchased their vehicles through them. The customer service is Excellent and I will definitely be purchasing my next car from Steele Hyundai and Wayne Currie!
Great service! everybody is so nice and helpful. even when a little issue occurred, everybody was so apologetic and tried to help. Sherreif was a really good salesman, he understood our needs and helped us get the best rates available. Kim made sure we get approved and have our car ready as promised and on time. despite being really understaffed (because of COVID-19) everybody at the dealership welcomed us and talked to us and helped us in every way they could. I'd most likely go back there for my next vehicle purchase.
Allie is so friendly and knowledgeable, I will go back to her again when I'm ready to buy another car. I'm pretty sure she's even going to name her baby after me! #clientserviceexcellence
I recently purchased a 2020 Venue through Allie Van Norden. She was very pleasant and easy to deal with, even through all the pricing details, as she went back and forth with the sales manager many times. I found the car I wanted in New Brunswick and she was able to obtain it for me.I highly recommend seeing her for new car purchases.
Working with Sherif Diab was an absolute pleasure! Sherif is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The best part – Sherif stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Sherif if you are considering buying a new or previously owned automobile.
The service is amazing.The staff are friendly.They are fast and efficent.Best place to buy a car.Thankyou.
Just had a great experience leasing a new vehicle from Hyundai. Allie VanNorden was very helpful and professional. She was very knowledgeable and made it a pleasurable experience for me. I would definitely recommend Hyundai and Allie to anyone else looking to lease a new vehicle.
Johnny was fantastic!
Lizz was respectful of my my time and worked enthusiastically to get me the best deal and make sure I was satisfied. Thank you Lizz!
We had a great experience helping our son buy his first car. Chris was attentive and informative. Great rates and super friendly service!
The service dept always takes good care of my vehicle and me as they do for everyone else. I was looked after by Zach and he went above and beyond to make sure everything was done to the vehicle that needed to be done. Zach also advised on the time it would take for this to be updated and he was so close to being right on time. Zach also kept us informed with a cell phone video. Thank you for having Zach as one of your Service Advisors. We hope to have future dealings down the road with him.
Amazing service!!!! Fast and so easy to deal with. Totally have my business now for life.
Went in with a low budget compared to most, but with the help of Johnny, Louis and Elliot I found the perfect car in my price range! Thanks Fellas ✌️
Terrible. No skills matching me to the vehicle Id want plus could afford. Will likely never go back.
I'm one of the customers of steel huyndai not just me but my family members too. We got some nice cars there and last time I got a good deal on huyndai elantra 2013 through one of the best seller sherif, i recommended anyone who would like to get a new or used vehicle that fit to your budgets just visit them and they will get you, he got my thumps up????.
What an amazing experience at Steele Hyundai. Lizz Nguyen was superb!! She was so patient as I explored all my options. She felt more like a long lost friend than a total stranger!!! Thanks, Lizz and PS…I LOVE my new car.
My sales rep, Allie VanNordon was amazing from start to finish! Even with Covid hanging over us she made it simple as easy. I am so happy with my Sante Fe, and my experience there from the sales department to finance. I would highly recommend Allie and Steele Hyundai.
I was in recently to look at a vehicle and was blown away by the incredible service from Elizabeth Nguyen! She was friendly, courteous, knowledgeable and professional. I would highly recommend Steele Hyundai!
Excellent in every way. I couldn’t be happier with the service I received all around!
Thanks to the amazing Sherif Diab who helped me choosing my brand new 2023 Tucson ! It was easy, fun and I love the new car !
2021 Hyundai Santa Fe Preferred Trend purchased from Steele Hyundai, Halifax. Salesperson - Sherif Diab A positive experience all around. Highly recommended this dealership and Sherif.
Friendly staff and easy to work with.
11 years and 2 cars later I still tell people about the staff at this dealership. I feel welcome and important each time I go in. They are like friends who have my best interest. Thank you all.
We met Sherif Diab on Monday and were happily in our 2021 Hyundai Elantra on Thursday and were in and out in about an hour thanks to Sherif and Elliot Thorpe! It was great overall and we couldn’t have asked for a better experience than with Sherif. He listened to our needs and helped us find the best choice for us and made sure we had everything we needed along the way! Cannot wait to drive our car for years to come!
I went to see Wayne Currie to purchase my vehicle. I had no idea what type of vehicle I wanted. He put me into a little Hyundai Accent which is perfect for me. Wayne was very helpful and a great Sales Rep to work with. When it is time to purchase a new vehicle I will be returning to see Wayne
My husband and I had a great experience at Hyundai Steeles when we decided to buy a used car. Fabricio, Meesh and Peter provided us with excellent customer service. Fabricio`s knowledge and guidance about used cars were unique. The attention received by Meesh and Peter was outstanding, and also the information and tips about the vehicle, insurance and finance allowed us to have a great deal. We strongly recommend the store, their services and especially those guys. Sincerely Patricia Bastos
Knowledgable staff, and they always make sure you are happy with your purchase or service. I have recommended them to family without hesitation.
Liz Nguyen- amazing experience all around. Liz is a pro. Every possible detail of the process was handled perfectly. Thank you for the introduction Louis Stephen. Our family will love our new Hyundai Palisade.
Everyone was Awesome.. Chris Smith, Jason Thibodeau and JJ Crotty... Thanks guys
I went with a friend to get a Car, BOB and KIM....GREAT PEOPLE
Good experience. Sharif was very pleasant to deal with. Enjoying the car
Great experience all round can't complain Sherif did his best to help out where he can and made the process very smooth and simple. …
Excellent service from Liz and Elliot. Highly recommend.
Thanks to Liz Nguyen I’m celebrating my first year with my Elantra’s. If your lucky enough to be buying a car from Liz she will go above and beyond to accommodate each of your vehicle needs. Just wanna say thanks again Liz!
Troyce is great, always goes above and beyond for his clients.
Really enjoying my new Hyundai Venue. Allie VanNorden and the team was so helpful and walked me through the whole process, explaining the pricing and various options I have and even gave me a few perks to get the deal right. I'm also quite happy with the after sales service and the folks at the service center. I came to Steele Hyundai after getting fed up with the horrible customer service and the endless "no one at the desk - will get back asap - waiting for days to hear back" situation at Oregan's Hyundai and I am glad I did so. Thanks Allie and team !!
Great service!
This is my third Hyundai. I have been very pleased with each one. Lizz Nyugen was very friendly & helpful, as this was my first experience on my own. She explained everything out to me and showed me all the features on my new Kona, which I am enjoying very much. It's just my size! Love the color. Thanks for everything Lizz, hope to see you again.
Lizz Nguyen was a pleasure to work with. She was patient and knowledgeable. I would recommend anyone who's looking for a vehicle to work with Lizz.
We had a great experience at steele hyundai with Troyce, he was a very friend;y and explained everything to us with it being our first ever car purchase i appreciate the great service and i would recomend him and this dealership to any looking for a new vehicle
Our 2016 Tuscon was towed December 2019 for a blown engine. The car was returned to us on Feb. 14th 2020and it didnt even start when we picked it up. You refused us use of a loaner for the 2mnths you held our car hostage. 2weeks later we get it back and it stalls out after 30 minutes of use. Its now almost October and the car still doesnt work, still stalls. Steeles insist each time we take it in that its a new problem, fix it and give it back with a bill and it still stalls. We will now be on our 4th service call and a 1300$ additional bill. This dealership needs to be avoided the will not stand behind their work , will treat you horribly. Please, you will regret doing business with steeles. It is now my mission to inform as many people about this dealership! Absolutely shameful!
Lizz was so amazing to work with last November when upgrading my vehicle that we came back this July and upgraded my boy friends car! Couldn't recommend the whole team enough!! Thank you guys again!
Shopping for a new car is always stressful but the team at Steele Hyundai made it a very enjoyable experience. The sales consultant, Jimmy-Lee Best, was very knowledgeable about the product and had my best interest in hand, he is very personable and made sure this was the car for me. Jason Thibodeau and Annette Armstrong, handled the paper work smoothly to get me in my new car as fast as possible. I am very happy to be driving my new 2016 elantra. Thanks to the team at Steele Hyundai!
I bought a new to me, 2019 Hyundai Elantra GT on Friday and I just wanted to say thank you so much to Kaylee and Johnny. Kaylee made this an amazing experience. She worked with me to get me what I wanted for what I could afford. I had a terrible experience with an Oregans dealer back in January who made me so stressed and nervous that I ended up walking away. Kaylee at Steele made it happen. She was never negative and ALWAYS had my best interest at heart. I cannot say enough great things about her. She was quick, reliable and dependable. Johnny, I met the day I came to look at the car after I had already dealt with Kaylee. He was just as amazing. He was kind. Answered all of my questions. I then came to pick up the car (the night after viewing), I walked in and Johnny remembered me. After only meeting him for a brief amount of time the night before. I was impressed. He then helped me take things from the old car to the new and helped figure out the last little details of the car. I will forever do business here if it goes by this standard and I will forever refer business to this company. Thank you to all for making it so seamless, positive and not stressful!!! ????
Was told one thing in regards to a possible trade and when I drove there 1+ drive it was another complete story
Bought a 2019 Tucson in June and two months later had a issue with the brakes even though it was a used car and they didn't have to service it they took care of it no charge!! Excellent service!!!!!
We were so impressed with the service Sherif Diab provided at Steele Hyundai. He sold us a beautiful 2022 Santa Fe. He listened to our needs and got us in the right vehicle for our family. He also went above and beyound to make our two little girls feel special and part of the exciting process of getting a new vehicle. A great experience!
It's a car dealership. Lol
Thank you Allie Van Norden for making what can be a stressful time so easy. Covid-19 and living an hour and a half away didn't make it any easier either. You and the team took great care of us and I came away with a fantastic vehicle that is a joy to drive. The follow up service has been great too!
I had reach out to Louis Stephen through linked in so he can help me my mother to buy a 2020 Tucson Preferred. Granted I live in New jersey US. so immediately Louis was very responsive and helpful. Him and his team worked out a deal for my mother and this morning she picked up her Brand New 2020 Hyundai Tucson and believe me she is extremely happy, thankful. now i am beyond grateful an amazed of how Technology can do so much (GOOD). it was a simply direct message and it turn out to be a deal for the dealership, a happy customer and a relationship across the border. i have no words to Thank Louis and his team but as simply as it can be. THANK YOU VERY VERY MUCH.
Celebrating 1 year with my Hyundai Kona all thanks to Lizz. If you’re looking to get yourself into a new vehicle go talk to Lizz Nguyen, she is very helpful!
We had an excellent experience at Steele Hyundai. Very efficient visit and great help from Bob Brown in Sales and JJ in financing.
Allie was the best. This is my second new car Ifthat she helped me with. She is a great sales person If I buy an electric car in a couple years I will be seeing Allie ????
Excellent customer service. The staff went above and beyond for me. I would highly recommend buying a vehicle here. :)
Waiting area is noisy. Free WiFi.
Appointment was on time. Friendly staff and free coffee as well!
We could not be happier with our new Elantra GT. Lizz Nguyen and the dealership made the process easy. There was no pressure and we did not feel rushed in anyway. Lizz was professional, polite and super friendly. I would highly recommend her to anyone looking to buy a new car.
Great service!!!! Thanks as always
Lizz Nguyen was an absolute delight to work with! She helped us make informed decisions, was always readily available and extremely helpful. Thanks for everything Lizz!
Not impressed with the service
Great place to do business!
Steele hyundai is a great place to buy a car. Over there Sherif Diab helped me buy my 2021 Elantra, he was friendly, knowledgeable and amazing to work with, I highly recommend him and I will send him my friend and family
Very disorganized: didn’t meet scheduled times, didn’t have gas in the vehicle I was supposed to have, they were supposed to call back but I never heard from them again. Good thing there’s another Hyundai dealership in town...
Our overall experience purchasing our vehicle was great!
Troyce is one of the best sales people in the dealership he is very helpful and very nice guy to work with .. my best advice for what ever person see this review Troyce is the right person to buy a car from
I had a wonderful experience with Steele Hyundai. The salesman, Jim Best, was so professional and helpful during the whole process. His knowledge of the vehicles was top-notch. Jason Thibodeau was also excellent to deal with in regards to financing. He took his time and answered all my questions and was not pushy when it came to the extras. I would highly recommend this dealership and in particular, Jim Best and Jason Thibodeau when you ultimately decide to buy one of their amazing cars.
Amazing customer service from Wayne Currie at the Kempt Rd. location. I was buying my first car and he made it simple and actually cared about my interest/well being. He has provided the same service to my parents for 10 years which is why I went straight to him and Steele Hyundai for my car.
Couldn't have asked for a better service :)
Sherif Diab was the salesman who helped us find our new vehicle. He was very helpful and was very quick to respond when asked any questions whether on the spot at the dealership or even later throughout the day. Overall it was a great experience!
Ended up not getting a car from here but sales rep (Benn) was very nice and considerate compare to all the other dealers I talked to while shopping for the car. If I buy Hyundai next time, I'll definitely go back to him!
Excellent service from Mr. Smith, very knowledgeable and not a stereotypical pushy salesman.
Lizz Nguyen was wonderful to deal with. She was straight forward, knowledgeable, she did not play any games and was very helpful. I get sick of the runaround many salespeople play. Lizz is upfront and transparent. She does not waste your time and presents a fair deal. We are very happy with our purchase and with having her as our salesperson. I would recommend her to everyone. She is excellent at her job.
Lizz Nguyen is a real rockstar. Super informative, and knows how to answer all your questions. She wants you to get the best service possible and the best deal! I got my first car with Lizz at Steele, and it was the best experience ! ????????
Had a couple small issues with some service done on my car, but the service manager Jim is amazing to deal with. He is extremely kind and caring, and has been extremely fair with me. Haven't had many interactions with other employees there, but if they are half as helpful as Jim this is the place to go in Halifax.
Lizz has been excellent to work with. We bought a Kona EV so it was unfamiliar terrain for sure. She has been helpful, informative and available for us and has gone the extra mile to provide great customer service. I really appreciate the attention to detail, knowledge and thoroughness and of course her cheerful disposition!
The Steele Hyundai team made my experience buying my first car a breeze. The Sales Manager, Louis Stephen was able to get me a great deal on my Hyundai Elantra Sport. He provided excellent customer service every step of the way.
Good
Steele Hyundai, Kempt Rd is awesome!! Kudos to the service Dept., sales and financing. I highly recommend to anyone purchasing new or used... :)
Sherif helped me buy my 2017 GMC Sierra !
Great Service , very friendly people
Awesome experience with sales rep, Lizz, at Steele Hyundai! I’m now a first time Hyundai owner - loving my Ioniq!
Quick and easy! Bought my first car through Marwan and picked it up with no troubles, great experience and everyone was very kind????
Great service and comfortable waiting room.
I cannot explain how great the service that I received was. I was needing and wanting something very specific and they nailed it. Shout out to Elliot, Trevor, Kaylee and also some help from Julie at Steele Chev for arranging everything. Thank you!!
My third vehicle purchased from Steele Hyundai on Kempt Rd, Halifax. First vehicle sales person was Sienna Quirk (no longer with company) but was excellent experience. Second vehicle salesperson was Kyle Cochrane, Excellent, professional and extremely helpful. Hoped to have Kyle for my third vehicle but due to unforeseen difficulties didn't happen. Sales person was Gordon Corkum. Excellent. Extremely informative, helpful and knowledgeable. Also had dealings with Sales Manager Annette Armstrong that were extremely positive and helpful. Financial person was Jason Thibideau who was very professional and helpful.. Have spoken with all days after the sale and all were very helpful, friendly. Would not hesitate to recommend the dealership or the individuals mentioned. Thank you Gordon, Kyle, Annette and Jason for a very positive and enjoyable experience.
Johnny Yeadon is a great salesman!!! I would recommend his expertise to anyone buying a new vehicle. He waited extra late for me to be able to test the only available awd tuscon available at the time that I bought. I have been Hyundai customer for over 30 years and he has been the nost gracious salesman I.ve dealt with.
Sherif Diab earns a 5 star for his excellent salesmanship and exemplary performance. Thanks, Sherif.
Just had my 2019 genesis G70 in for a service. Zack is awsome to deal with, always a pleasure to come to Steele Hyundai. With these uncertain times the measures they have in place make you feel at ease. Great job.
Very friendly! Nice ppl!
Would I purchase another Hyundai? Yes Would I purchase from Steele again? Not likely. I purchased a 2018 Elantra two weeks ago. The salesman was easy to deal with, but the interaction I had with the dealership's sales manager almost caused me to walk away. Also, the condition my car was in when I picked it up really soured the whole experience. I purchased a brand new vehicle, which should have been in pristine condition on the day I picked it up. Instead, as I was driving away from the dealership, I noticed a long list of flaws that should not have been overlooked. Smears on all the windows, dirt on the underside of the dash panels, crumbs in the drivers door pocket, dirt on the rear seat, grass and plastic under the front passenger seats, cleaning residue drips on door panels. I could go on. When the dealership contacted me to follow up after my purchase, I expressed my dissatisfaction with the lack of effort that was put into preparing my new vehicle. The rep assured me the issue would be taken care of. I let a week pass with no word, and called back. I was assured again that my car would be given a complete detail to make up for the failings on the dealerships part. Left my car on a Saturday for 4 hours to be cleaned. When I picked my car up, my salesman told me that he inspected my car, and everything was perfect. The exterior had been washed, but everything else was largely in the same condition. The cleaner used on the rims was clearly sprayed on and left there to collect dirt. The pictures below show just how much effort was put into two attempts at properly prepping my purchase. The treatment I have received so far gives the impression either the dealership doesn't have much respect for their customers, the products they sell, or are completely disinterested in building lifelong customer relationships.
Spoke with Jim. Feedback given on customer service. Impressed with call back
Great service! Thanks!
I traded in a vehicle and bought my first ever brand new car. Through the whole process they gave me clear and detailed breakdowns of every single price aspect. There were no surprise fees or taxes, everything was laid out in full. There were no gimmicks or hassles, just a straightforward purchase with friendly service.
It was the worst car buying experience I've ever had. Today, I came to help my sister look at a used car, and this worker was extremely rude to us.????
Great Service.
Motivated, positive, absolutely on the ball with near immediate responses to emailed questions, Johnny Yeadon is the guy to see if you are looking for a vehicle. Best service I've experienced ever when buying a car. Elliott Thorpe achieved …
Bought my first new car from here. The sales rep I had, Bob Brown, gave me and my wife great customer service. and lots of help finding a car that would meet the needs of my family.
Absolutely the best dealership experience yet. Incredible staff.
Always my car service experience was very good. I didn't talk directly to technicians but they are professional and honest. They know Hyundai cars very well.
Great service
Sales person Mahmood was great and respectful. Made the sale process go very smooth. Very happy with my experience
excellent service from Steele Hyundai. Meesh was very easy to deal with he met all our needs! Thanks a million we love our new Hybrid!
My experience at Steele Hyundai was wonderful from start to finish! My sales person was Lizz Nguyen and my finance guy was Elliott! I was made to feel extremely welcomed, not pressured, informed, laid back, but mostly fun!! Lizz and Elliott are amazing people to have working for this company. I would highly recommend anybody looking for a vehicle to go see Lizz!!!
Wasn't great. I went in looking at a car on their website. I told the guy (Glenn Miller) that we should discuss price first. After about 15 minutes he comes back with a price that is asking price, admin fee and taxes. If you want to be like Auction Direct and not negotiate, tell people up front. I would never go back there ever. Waste of time.
bought car from Steele and had service done both excellent
Had a good experience with my latest service appointment. Dan was great, friendly and professional and kept me updated throughout my visit.
Lizz was amazing. I needed a new car ASAP and in 48 hours decided on a 2021 Kona. She was able to find a colour I liked and the type of car I preferred. She explained the procedure and how the car worked. I love it and drives like a dream
Last week as first time guests at Steele Hyundai, we were greeted by salesman Jimmie Lee Best.Jimmie's non pressure approach while we chose the car that best suited our needs was very refreshing. After choosing the right vehicle we were introduced to Business Manager John Coakley. John was very pleasant to deal with and extremely helpful in working out the details of our purchase to have us on the road in our 2016 Elantra in record time. I would encourage anyone who is in the market to buy a Hyundai to drop into Steele Hyundai and experience for yourself the BEST / COAKLEY way of helping a customer choose the car and purchase details that feel just right. Both of these Steele Hyundai employees were awesome to deal with. Definitely enjoying our new car and the Steele Hyundai experience. Have had our Elantra GLS in for a few service appointments now. Arranged appointments online. Drive from Truro to have service done. Although the service department is busy, things are very organized and waiting time has been very minimal. and friendly follow up calls a few days later. TOTALLY SATISFIED with every aspect of being a Steele Hyundai customer.
Had our Elantra in this morning to have a hood latch replaced and a recall done. Robert was pleasant and excellent to deal with. He thought the appointment could be 2 hours. I settled in to the waiting room and picked up a complimentary news paper. I was half way through when Robert informed me the car was ready. Thanks to tech 277 who quickly diagnosed the problem in an earlier 15 minute appointment and again today for getting me out the door in less than 45 minutes. This is our second Elantra from this dealership since 2012 and only the second time we've been back for an issue other than to see Cliff for maintenance items. Thanks
I recommend this dealership on the basis that they are very honest.
Exceptional service by Lizz Nguyen. Responsive, knowledgeable and easy to deal with.
Great service
Recently picked up my new 2022 Tucson Hybrid and I'm thrilled. It's all I expected it to be, smooth ride, quiet, tons of power, and I'm saving on fuel! Many thanks to Louis and Johnnie for looking after my order and making the process so easy.
Great experience. Very Happy with our Tucson.
Great Sales team and excellent service. I dealt with Sharif (Sales) & Paul (Finance) whom went above and beyond every step of the way (more details below). Experience wise, I traded in a Lease and purchased a New vehicle. After the usual negotiations and the final sale price was set, I was in my new vehicle within 3 business days. Why 3 business days ? The lease holder encountered delays finalizing the sale with Steele… without this hiccup I have no doubt I would have been in my new vehicle within 24 hours. During these 72 hours both Sharif & Paul kept me informed every step of the way (updates every couple of hours) both were calm, friendly and helpful throughout the purchase and this is the only time I legitimately felt like a dealer had my best interests in mind. Once signing day came, Sharif walked me through the features of my vehicle and has checked in since my purchase to ensure I was satisfied along with ensuring me if I ever have any issues or questions in general to give him a call on his cell. This was a far cry from my previous experience with Steele back in 2007. Great job !
My husband and I just Purchased our fourth car today at Steele Hyundai and wouldn't go any where else. Kim from finance and Chris salesman were really pleasant and friendly and my husband and I felt very comfortable about asking questions which were answered clearly. Thanks again Kim Doherty and Chris Smith.
Great Service.
Huge fan of how well the employees at Steele Hyundai treated their customers. Was provided with a great experience when Louis Stephen was helping me with the purchase of my new car!
amazing customer service!!!
Had an appointment for an oil change at 11:00 and was waiting on the car. At 12 :00 the car had not gone in. Got the car at 1:00. 2 hours for an oil change . Not good . Oil change is a 20 minute task? Not Happy
Lizz was beyond amazing to deal with! The whole process of buying my first car was easy and painless! It took less than an hour and I've now got my 2021 Hyundai Kona at home :) Thank you so darn much! I couldn't be happier and Lizz was simply fantastic.
Thank you so much for our new car!! Brian Cheng was a great help and everyone is so nice there. Am absolutely in love with the 2021 Hyundai Elantra N Line ????