Reviews of O'Regan's Nissan Halifax (Car Concessionaire)

C Pronk

Good service. Only thing that gets under my skin when buying a new vehicle is I've not received one call from the dealer checking in on how's the new vehicle. It's been one year.

Mike Larose

Old school sales practices.

Mike Fraser

We couldn't be happier with our purchase experience, we now have a new Nissan Rogue and my wife and I are thoroughly impressed. Our salesperson Angela Fraser-Low displayed a level of professionalism that is far too rare these days. I would not hesitate to recommend her and this dealership to anyone that I know, and hopefully I will be able to do just that in the near future as I know several people that are approaching trade in time. All of our requirements were met and even surpassed, thanks once again to Angela and her team for making this experience an absolute pleasure.

Shirley A. Power (Smokey Mom)

Very capable female sales & business staff. Loved making the all female deal!!

Joseph Chater

Great place friendly staff. Did oil change on my SUV. Will use again

Nicole Hubley

Great customer service. No pressure sales.

Randy O'Shea

Very helpful and friendly staff.

Kurt Sampson

I've never had a positive experience with this place from the three times I've been there. First they charged me ~$300 to fix something that should have been fixed under warranty ( the axle needing more internal grease ) & I had to jump through hoops with Nissan Canada to get them to reverse the charges. The second time they charged me a full hour's labour to check only the stuff that I told them I'd already checked ( related to a charging issue ) & then they tell me that from their experience it's almost always an issue with the charger & not the car ( which it was, but they could have told me that on the phone in the first place ). This time when I got there the EV charger is now blocked & says no parking ( = useless charger ), so I requested that they charge it after service, to which they said "yes, for sure, no problem", I reminded them of that important request when I called mid-day, and just now when they called back they said they weren't aware of that & it might just make the charger 10-15 mins before I have to pick it up; so now I might have issue picking up my kids from camp & daycare on the way home before daycare closes. Needless to say I'm extremely disappointed with the service here :(

CARLOS ARRIAGA

Good service, just some issues at the moment of choosing a car. They should have been more proactive and gave me more suggestions. But the after service seems good

jamie gil

great staff

PURVESH PATEL

Bad Coustomer service. They give more value to the dog than their Coustomers

Prem Paul Jayaseelan

Not good service

Lindsey Twohig

Easiest experience ever. Sales person Angela Fraser-Low super knowledgeable and fantastic to deal with. Will only go here for my car needs from now on.

A Alassad

Had a great experience buying a used 2016 Nissan Fronrier. The sale associate Raed was very courteous and showed me few trucks with different features. I went with the one that matched my needs and didn't feel pressured to make a decision. I kept checking other deals online for the same truck and I found out that I got a good deal. I also had a great rate for financing. Kim, the finance lady, made the process smooth and hassle free. She was quick to respond to emails when I wanted information about the vehicle to change my auto insurance a year later. I've had the truck for two years now and I haven't had an issue (fingers crossed).

Eric

Good experience the last time at O’Regan’s Nissan. Friendly staff working in the service department. Seemed pretty efficient with how long it took them to service for an oil change. Would recommend them to any Nissan family member.

Caperlady

We purchased a vehicle at this dealership and our salesman was Robert White, our experience was awesome, Robert went above and beyond to meet our needs, we will definitely be back!

Aubrey Reid

Staff is very friendly.

Elad Iluz

very helpful and nice but a bit expensive

Rick Patey

Friendly, helpful, understanding, fair and very knowledgeable. Would recommend to anyone looking to purchase or lease a new car!

Andrew N

Outstanding service. Couldn’t have asked for a better experience. I highly recommend this dealership!!

Mohamed Ahmed

Nissan part is great .. good cars and professional services

Moath Basil

Friendly staff

Jennie Newman

Had a great experience here, and would definitely recommend talking with Raed. He's super knowledgeable, super helpful and a really nice guy!

Michael Williams

Staff are great, the product not so much.

Sue

Reliable and great staff

kate Smith

Awesome service! Raed explain everything about the vehicle l went in to test drive, very attentive & informative salesperson!

Abed Sneineh

So my Pathfinder AC stopped working, and my wife took the car to check, they guy asking for 2,900 Cad to fix it at the dealer , this will include AC clutch and rear lines, recharge the system and Labour, just an example of how they overcharge, the Ac clutch asking for is $719 CAD while online from rockauto the full AC compressor is $ 282 CAD!!! They sell you extra warranty from a third party, and they never check if it's covered unless you remind them!!! And yet you will be overcharged anyway by man per hour. Wait till your car warranty expire, and then post your review. I like Nissan, but most likely I won't buy it again because of service. Update, Nissan contacted me to fix my car, and I could say, they did their best trying to help me to reduce the cost, the sales over Nissan did their best and end up trading my car for a newer one. I am pleased from Nissan,

Arun Chandran

Experienced the best buying experience. Thanks to Richard Blackman, who has helped us immensely during the buying stage. We were happy to get a great deal on our 2015 Nissan Rogue, thanks to him and Brian Ames Oregans Nissan supports the customer even after the buying stage. Bruce Dakin, the sales manager reached out to me asking if we are happy with the vehicle and was very quick in addressing minor issues. I would recommend this place and these people, if you are planning to buy a Nissan

Murilo Torres

Thanks O’Regan’s Nissan and flo my new Nissan Leaf is fully charged! I will be back soon for more energy soon! Full “tank” for only $5!! Unbelievable ????

Daniel Jacobs

Buying our new Pathfinder at O'Regan's was hassle free and an overall enjoyable experience. Our Selection Specialist, Derek Rozee, worked together with my wife and I to not only find the right vehicle for our growing family, but also worked hard to get us a deal that fit into our budget. We would highly recommend purchasing your next vehicle at O'Regan's Nissan from Derek Rozee. It will be our first stop when purchasing our next vehicle, and probably our only stop.

Prince Ding

They have the NEW LEAF!! Amazing!!

Diego Rojas

I have taken my car into the shop 4 times for the same problem, they keep charging and not fixing the problem. For the fifth time I am about to make an appointment so they can get this issued finally fixed. They tell me there will be a $100+ charge for the "diagnostic" of what they have not fixed!! The worst service in town!

Carlos Morales

The staff is super helpful and friendly. The cars are excellent quality

Jamie Peach

Great service

Matt Summer

Went in to look for a new car and left angry, disappointed and wondering how this place runs at all. Talking with this dealership was probably the most unprofessional and unorganized thing I've ever had to deal with. While the sales team agreed to certain amounts, financing and leasing terms, they attempted to change all of those figures when we went to close a deal. When we said that wasn't what we'd agreed to and we were not interested in paying more for longer, they became aggressive, rude and defensive. I would never recommend this dealership to anyone. Untrustworthy and unwilling to resolve issues professionally. You're better off literally anywhere else.

Little Cozy Nostril

The "selection specialist" was nice, but the salesperson made zero attempt to work with my partner and I. First he gave us the price with undercoating, despite us telling them that we didn't need it on a new car, and their counter-offer to us was just the original price minus the undercoating charge that we didn't want anyway! He was also a little condescending. Jokes on them; If they had made any attempt to come down at all we would have driven out of there in a new car. Really we just didn't want to feel ripped off with our purchase. Instead we left feeling insulted.

Fargo Wei

They promise give me full tank gas, which every sold car should be start with, I got estimate only 87km driving distance left when I got my car. When I go back get my promised full tank, but end up with half tank. They said they have same car at home, actually they don't, they even want fill my Juke with #87 which required at least #91. I really disappointed. don't know why they treat customers like this, I'm from China, I'm not good at dealing with dealer, I'm not good at English, but I know I can write review on Google. I hate you when you fill my Juke with 87

Marilyn A M

Excellent customer service ????

Lynwood Mahaney

Awesome service

Steve Renner

Very helpful staff. A special thanks to Fred MacDonald Service Manager. A fine gentleman.

John Harvey

Great service

Shinchimax

If you'rethinking of doing business here run the other way as fast as you can. Between losing my paperwork, sending me mail in the wrong name or with the wrong vehicle information the place appears to be run by trained monkeys. Brought my vehicle in once for service and when i went to pick it up it wouldn't start. Appointments would be made and when you show up they have no record of it. One month into my lease the paint started peeling off the hood and I was charged for it. Months after I returned my lease I received a large bill for damages that magically appeared on the car after I returned it. Avoid this place like the plague. Edit 4 months later - Today I received an email from Google congratulating me on over 1000 views for this review. Which made me realize that all those folks don't know how this ends. well, here goes. I emailed the lady below who called my emergency contact the next day looking for me, (once again showcasing their record keeping) I just so happen to be with that person so I hit speakerphone and went from there. She was very nice and let me know that they were all very sorry that this had happened. With my partner beside me while on speakerphone i was told i would be getting a full refund to accompany the apology. I was very happy to hear this and even told them i would remove the bad review after I received it. Two days later however when i went to the dealership their tune had of course changed and i was offered a partial refund. I turned around, walked out the door and will never darken it again.

Peter Miller

We've purchased two cars from them. On both occasions the experience was good.

Rob Showers

Don't trust them lie about a roof rack

Kelly Boyles

Excellent service

Edward D'Castro

I purchased a used car from them a few days ago. I dealt with Raed Shbib for the car itself and with Amanda Dixon for the financial part of it. Raed was knowledgeable enough to answer all my questions regarding the car and Amanda clarified any financial questions I had. Customer Service skills stood out and I was happy that they cleaned the car and filled the tank completely before I took delivery. I will definitely consider O'Regans the next time I am looking for a car.

Galen B

Great service. I bought a new car from Peter Z. He was extremely helpful and easy to deal with. It's so nice when you find good people to work with when making such a large purchase. Dean in finance was great too. Excellent experience buying a car.

Rosemary Cuming

Very disappointed in our 2014 Rogue and the lack of help and support from the dealership. Our car had to be taken to O’Regan’s after unexpectedly developing transmission problems at 117k. Our online research shows this has been an issue with Nissan and has been dealt with in the US through lawsuits leading to an extension of the warranty to 200k., as of April 1, 2016. The service manager said that he was unaware of this. Our car sat at the dealership for 3 days before they even looked at it and our call to check on it was not returned so we had to go in person to check. Now we are told it will take a week and a half to get a transmission put in at a cost of over $5000.00. This is a huge expense and inconvenience but the Service manager was quite blasé and not at all empathetic nor willing to offer any options. We are in the market for a new vehicle but we will definitely avoid O’Regan’s Nissan!!

Nadi Al-Karmi

Awesome service. You can find whatever you need according to your budget.

John Corbett

Parts department only place to source battery for key

Angela Hix

Some of the best service I’ve ever received from anything to do with cars! Robert White took care of my from the very start! Any promise made was kept! If something couldn’t be guaranteed he was honest about it. Amanda was wonderful to aid us with the financing. She made sense out of the dollar and cents. Can’t thank them enough! Go talk to Robert, he listens to your needs and helps you find the perfect Nissan for your life style!

uday uppala

Good service

Coleman Grosvenor

Quick, easy, fun, and personable ????

Cory Griffin

Peter Zablocki made the car buying process easy and exciting. I would recommend going to see him to both family and friends. He will make sure you get exactly the car you are looking for. Thanks Peter!

Munish Kumar

Totally unprofessional and unethical. They should have given us the. Cab coupon but never provided. Service staff was not accommodating. Not recommended.

shikh mous alahmad

I bought a car from this dealership. Great staff! Raed Shbib helped me buy my car. I'm happy and I recommend to all my friends and family.

Rasha Al Hayaziey

Very convenient. Very friendly staff and accommodating. They keep you updated with what’s going on with your car and prices are reasonable comparing to the market.

Pradeep Nair

Awesome people always helpful

Vanessa Pearson

My third Nissan vehicle - Versa to Rogue and now to Juke - love them all! A pleasure to drive and excellent customer service from the sales team.

JP Bissonnette

Friendly staff...

Darrell Flight

Outstanding customer service. Friendly and made me feel valued.

CJ LEE

The shuttle service is best. nice service and coffee snacks

Colin Timm

Amazing. We just bought a new car. I 1000% Recommend Robert White if you are looking for a new or used vehicle.

Darren MacRoberts

Always fantastic service. Friendly and knowledgeable staff.

Paul Jarvis

Friendly and helpful. Not pushy at all.

Becky Lake

By far best car buying excererince I have ever had ... James and Kim you Rock!! :) I picked my car up this morning and couldn't be happier :) awesome team you all have :)

t verge

Beware: The prices in the dealer were $3,000 higher across all trims than the internet price, even when you take into account all taxes, freight, etc. They are counting on you being a dummy and not being able to add. Don't be.

Mohamad Alassad

I bought a used Dodge Ram from Oregan's Nissan Halifax and the process was very smooth. The sales representative Raed Shbib gave me several other options which helped me pick the most suitable option. When I went to pick up my car he showed me how to use many of the new features that are convenient. I recommend this dealership because they care a lot.

wendy maclaughlin

Great. I wss in and out fast. Car was ready. No issues. Tks

Storm Lesperance

Always good service in hfx.....I have had 3 Nissan now and will continue to drive to hfx for my service needs

Tom Pottie

What else can I say I own a Nissan.

Lloyd Forward

Good sales person up front.

Barbara Foster

I purchased my first Nissan @ Oregans and couldn't be more happy! The sales staff and service department are all amazing. What a refreshing experience.

Nicole Usher

Extremely helpful and friendly, they were able to help me find the best car for me for the best price! They were wonderful to deal with.

Nancy Vincent

Love my new Qashqai! Robert, Amanda, and Aaron were absolutely fantastic to deal with. They made my buying experince very easy. I recommend O'Regan's Nissan Halifax to anyone looking for a new or used car!

Abdullatif Jabi

I had a great time at O'Regan's Nissan Halifax. I thank Raed, the sales rep who was very helpful and knowledgeable about the cars. He found me the best car. I also thank Amanda the business manager who was also a great help and I highly recommend this dealership.

Marwan Iskandar

Maintenance there is great. But sales people so so..

Scott Groom

Purchased my truck at Nissan Halifax. Raed was very knowledgeable and extremely helpful during the entire process. Kim made the financial aspect very smooth and easy to understand. Would highly recommend this group for anyone interested in buying!

Matthew Collicott

So glad that I got up early to drop my vehicle off at my 7:30AM APPOINTMENT for what I was told would be simple repairs, just to find out now, at 4:45PM, they've finished the paperwork and are ready to start repairs, and would like to keep the vehicle overnight. It took you all day to get paperwork done??? And now you expect me to bus home?? I was told these repairs wouldn't take until mid-day, come to find out they haven't even begun. Worst service to date.

Mike O'Halloran

Friendly no pressure finding the vehicle wanted at reasonable price

Chris C

Had the pleasure of dealing with Kimberley. Knows her stuff and is great to deal with, made the experience very easy.

smittyleafs

Obviously their temporary location isn't as nice as their new location when it's done... but the service has always been good. This is the 2nd car we've gotten from Richard Blackman and the team and it's been great both times. They don't use high pressure sales tactics and negotiations don't feel like a chore. Would definitely recommend.

Yazeed Mashal

My experience in Oregan’s Nissan was absolutely amazing. I am glad I have come to Nissan to find and purchase my first car here in Canada. I would like to specifically mention Mr. Raed Shbib of Nissan by helping me so much with my purchase. He had given me options that are suitable for my work and financial status. He made sure that I am aware of the plans he made for me and choose the best one. He was so patient and approachable even on out of the office hours where I needed to ask some questions. And lastly and importantly, he is so professional with me and everyone, he knows what he is talking about and that made the transaction so smooth. Overall, I would like to give Nissan Oregan’s team an excellent service and definitely Mr. Raed Shbib. I am absolutely pleased and a happy customer.

Nicolas St-Louis

Great service, comfortable waiting area, free wifi

Leo Melanson

Read was Excellent and did great job

Alexa Chegrinec

Great experience! Highly recommend dealing with Peter Zablocki & Kimberley James

Andrew Golding

Again...just a bad company to do business with.

Darryl Delorey

Incompetence and genuine lack of interest in solving issue Maybe should should ask your Service manager why I posted the review I did!

gary richard

It was a great experience. Courteous and efficient sales team with a lot of information and very little high pressure sales. I would not have bought but for the sales team going the distance to make it easy.

Rida Aldarwish

Had a great experience at O'Regan's Nissan Halifax. I was impressed with the service I got without any pressure. Raed was very friendly and helpful, he also quickly understood exactly what I was looking for. He was knowledgeable about all their vehicles, he and his management team made the process very smooth. I will definitely be buying all my vehicles through him from now on. Overall the best service, and an amazing experience.

Aaron Foshay

Very impressed with service staff and sales people after purchasing a 2017 Qashqai.

Diane Campbell

Great experience for a first time buying from a dealership, friendly staff, quick service :)

Shane D

Good dealership experience. Nice work, but expensive.

Andrew Publicover

great service at a beautiful new facility

陆明

ROBERT IS GOOD GUY , AND THE PATHFINDER IS GREAT CAR!