Reviews of O'Regan's Infiniti (Car Concessionaire)

Rick Norman

I highly recommend O'Regans Infinity! Recently purchased our 3rd Infinity from Kim and the team at O'Regans, and nothing but great things to say from the selection process right thru to the delivery of the amazing vehicle. My wife couldn't be happier with her new car!

Ronda Longard

I called yesterday for an an appointment for a simple headlight replacement. I asked how much the part was and how much it was going to be to install. I gave the partsperson my model number, engine size, and even the VIN from my car. They quoted me at $12 for the part and $65 for the labour. Today my husband called (he was concerned that it was so low). He even asked about it and was met with rudeness in place of concern. The new price he was quoted was $365. Much further than the one I was quoted. Then, the partsperson actually tried to say that it may have been because the one needed in my car is the more expensive one: something that should have been extremely clear to for someone who works with one make of car for a living!!! One of two things happened here, as far as I can see: One: he was wrong yesterday about the correct part and he was trying to foist the mistake upon my limited knowledge of all parts needed for my car. Not very nice. Two: he deliberately quoted me the wrong price yesterday so that I would come in, they would change the part and charge me $280 more than my quote from yesterday. Not nice, but also morally questionable and can be categorized under the near cliche public opinion and experience with mechanics that take advantage of an unsuspecting and trusting public. For shame.

Lisa Brookman

Love my SUV, hate their customer service. I had a used 2007 that I loved and finally felt ready to take the plunge and buy new. Got a new QX60, and was excited not to have constant huge repair bills, for a whole 9 months....A $50+ vehicle should not require $1500 in new tires after 18,000kms, and less than one year. When I called the dealership about it, I of course couldn't get through. No one called me back from service or warranties, so I called the sales person who said too bad for me bc I got my oil change done somewhere other than infinity. So they have no interest in doing anything about my tires. Then the service guy told me it's bc I didn't get an alignment. Then another service guy told me it's bc I didn't rotate them enough. Lots of different explanations, but of course, no resolution to my problem. That's fine, I'll go buy some tires somewhere else and start the count down to getting rid of my infinity....never buying new again.

doom baby

Was quoted $105. When we went in later to pick up our keys, our bill was $405.97.

Brad Armitage

I was car shopping a couple months ago and visited O’Regan’s Infiniti to take a look at some new models. I was impressed with the offerings, but what really made an impression was the knowledgeable and professional staff. They made me feel as though I was their only priority, when others were doing the same. I haven’t made a decision, but I’m sure I’ll be back.

Joel Marshall

Had my wife's Infiniti serviced and they are always friendly and efficient. I will love the new drive thru service at 3461 Kempt Road now that they are open. Best of luck to Fred, Lori and Amanda.

Michael Long

I’ve had the best customer service here dealing with business with the Infiniti team. Thank you Kimberley and mike. You guys are awesome. They’re very professional, friendly and helpful, which makes me to get my first infinity car in Canada easily and quickly. I highly recommend Oregan infiniti if you are obsess with this unique and personality brand.

Troy Slaunwhite

I've had 2 Infiniti vehicles. The Infiniti team are always fantastic and vehicles problem free. The value and performance , excellent ! Their focus on what was most suitable for my needs, greatly appreciated !!

Michael Lavers

Awsome sales dept, awsome service dept, everyone that works there is awsome, what more could you want!

Sara Hansen

Don't believe the quote they provide via phone.

Sy Han

Nice service.

Chris C

We had the pleasure of dealing with Kimberley. Knows her stuff and is great to deal with, made the experience very easy & enjoyable. Highly recommended !!

Aidan Shand

great service, love the new dealership

Justin Mclaughlin

Fast, Efficient and Friendly Service Group.

Tina Gillingham

I have always had the best service dealing with the Halifax infiniti. They were honest with me about pricing, always super friendly when I drop my vehicle off and cleaning my suv inside and out ever service, even a simple oil change. I highly recommend them!

Al Wells

Courteous professional staff in the Parts Department!

Kevin J Layes

Fantastic Dealership

Shane D

Capable and expensive

Tim Lee

STEALER-SHIP, NOT DEALership Charged over $530 for a regular check up + computer diagnostic, NOTHING else (Is there an association to report this to?). Just realised after just 3k that they either didn't do an oil change as noted or put in the wrong oil causing my engine to overheat and grind. Furthermore, they have NONE of the expected expertise. Most mechanics can run a computer diagnostic - why did I come here!? Even they don't know why my car door doesn't work auto unlock. Take a picture of what you signed. they claimed I sighed up for the cost, which I didn't cause I read my stuff. No reason to come here unless you want your wallet fixed.